Location: Salt Lake City, Utah
Workplace: onsite
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Department
Delivery is responsible for owning the customer experience post sale. Their responsibilities include acting as a liaison between the customer and our implementation partners during the customer’s implementation, encouraging daily use of their product portfolio, and year round handling of the customer’s contract including a successful contract renewal. This ownership also includes coordinating with accounts receivable, customer support, expert teams, and sales to accelerate product adoption and maximize the value the customer receives from Filevine.
Job Summary
The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a portfolio of approximately 300 customers, operating as a highly resilient, strategic, and adaptable problem solver dedicated to account retention. Serving as the primary operational and relationship anchor for clients, the ASM develops a deep working knowledge of the Filevine platform to optimize product adoption, maximize renewals, and swiftly resolve complex issues. This role requires an exceptional strategist and negotiator capable of orchestrating cross-divisional initiatives, de-escalating high stakes situations, and managing solutioning teams to deliver tailored support. ASMs maintain a meticulously organized book of business, balancing competing deadlines with detailed documentation, while collaborating across support, billing, and leadership teams to mitigate churn risk, formulate creative save strategies, and secure long term customer retention.
Responsibilities
Drive solutions for customers from contract through renewal to allow for optimal usage of Filevine.
Become an expert in the Filevine suite of products and be able to solve technical issues for your customers.
Network internally to optimize alternative departments strengths to solve large scale issues for your customers
Analyze customer usage data, develop recommendations, and train teams to spur optimal usage of Filevine products.
Manage implementation process in conjunction with external stakeholders and customers to ensure smooth onboarding and a robust post-onboarding experience for customers
Manage the contract renewal process for customers within your assigned book of business and partner with various internal departments to ensure maximum revenue retention
Hold critical conversations with customers addressing what their needs are from Filevine, and what Filevine’s needs are from them according to the contractIdentifying fiscally responsible resolutions for customer’s needs
Develop deep working relationships with customers and work with various stakeholders including Expert Teams and Sales to minimize credits and churn and ensure efficient invoice collection.
Work closely with third-party implementation partners to ensure smooth onboarding and a robust post-onboarding experience for customers
Qualifications
Demonstrates expert written and verbal communication skills
3-5 years of experience in an Account Manager, Customer Success, Account Executive, or other customer-facing role
Experience managing or maintaining a book of business
B2B sales, account management or implementations experience preferred
Ability to be extremely responsive and proactive when interfacing with customers
Resilient and adaptable to changes that are natural in a startup environment
Mature ability to handle challenging conversations with customers
Biased towards action in your pursuit of achieving goals
Must be able to work in office 5 days a week in our Sugarhouse, UT location
Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments.
Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues.
Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
ОфисСША; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
Location: New York, NY
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Talent Strategy & Operations Principal
at Via, you will play a direct role in scaling, refining, and operationalizing our talent processes. Our Strategic Growth team does far more than traditional recruiting – we are the stewards of Via’s leadership pipeline, partnering closely with global hiring managers to define what exceptional looks like. In this role, you will implement creative strategies to engage top talent and elevate Via’s employer brand through targeted events, strategic partnerships, and compelling content. You will approach talent acquisition as an engineering challenge: diagnosing pipeline bottlenecks, building workflow automations, and designing frictionless hiring systems. As Via continues to scale, you will play a pivotal role in shaping the future of talent across the company.
About the Role:
Own the full hiring strategy for your global teams, from defining target profiles to executing the outreach plan for top talent.
Partner closely with hiring managers to understand their goals, challenge assumptions, and shape a process that leads to the right hire.
Build and maintain proactive, high-quality candidate pipelines that reflect both the external talent market and Via’s future roadmap.
Run fast, thoughtful, and innovative recruiting processes that give candidates a great experience while helping teams move quickly.
Spot patterns and opportunities to improve how we hire, sharing insights and data across teams at every opportunity.
Map, track, and source top talent across major markets, leveraging deep research skills to become a subject-matter expert in industry trends.
Make data-driven decisions, using key metrics (funnel conversion, calibration, pass-through rates) to diagnose bottlenecks, educate partners, and solve problems.
Deliver an exceptional candidate experience across every stage of the interview process.
Think big and build: develop new initiatives to market opportunities at Via, engage talent, and raise the operational rigor and impact of the Talent function.
About You:
Intellectually curious, collaborative, and eager to grow in a fast-moving People Operations function.
Results-driven; you're motivated to meet and exceed your goals.
Reliable, independent, and able to manage high-priority projects in a fast-paced environment.
A savvy, tactful, and graceful communicator – you intuitively find the right tone in every situation, and enjoy working with others.
Analytical and innovative; you're a natural problem-solver, and you approach new challenges with creativity.
Technically savvy; you may already know some Boolean operators, and you're excited to explore new platforms.
A minimum of 3+ years of experience at a high growth company.
Compensation and Benefits:
Base Salary Range: $95,000-$145,000 per year plus equity as part of a total compensation package. Final compensation will be determined by the candidate’s experience, knowledge, and skills.
Comprehensive health coverage, with low-cost dental and vision plans.
A 401(k) with company match and vesting.
Fully paid parental leave for new parents, with extended leave options.
Additional benefits (mental health, pet insurance, and other wellness perks).
20 days of paid time off (PTO) annually.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Home based - EMEA
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a
Python Software Engineer
who strives for the highest engineering quality, seeks improvements, continuously develops their skills, and applies them at work. This is an exciting opportunity to work with many popular software systems, integrations technologies, and exciting open source solutions.
The Commercial Systems unit is conceived as six engineering teams that closely collaborate with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are at the heart of Canonical business and Python plays an integral role in it. We are looking for Python Software Engineers for the Integrations team.
The
Integrations
team is responsible for the automation of SAAS user management and onboarding of new data sources to the data mesh. The team designs, develops, and operates a Python based solution to automate SAAS seat management and track spend across the application portfolio. Furthermore the team integrates internal and external data sources into the data mesh using open-source ETL solutions, enabling more data driven decisions in the organization.
Location
: This role will be based remotely in the EMEA region.
The role entails
Develop engineering solutions leveraging Python
Collaborate with colleagues on technical designs and code reviews
Deploy and operate services developed by the team
Depending on your seniority, coach, mentor, and offer career development feedback
Develop and evangelize great engineering and organizational practices
What we are looking for in you
Exceptional academic track record from both high school and university
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
Track record of going above-and-beyond expectations to achieve outstanding results
Experience with software development in Python
Professional written and spoken English with excellent presentation skills
Result-oriented, with a personal drive to meet commitments
Ability to travel internationally twice a year, for company events up to two weeks long
Nice-to-have skills
Performance engineering and security experience
Experience with Airbyte, Ranger, Temporal, or Trino
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Staff Engineer, you will be a leader within the team and a strong contributor to the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Engineering Manager to develop the team and to devise technical strategy.
Learn more about our engineering culture at
intercom.engineering
What will I be doing?
As an experienced engineer you will:
Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they.
Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight.
Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as lead/architecture work.
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
Play an active role in hiring, mentoring and career development of other engineers
Raise the bar for technical standards, performance, reliability, and operational excellence
What skills do I need?
Ideally, you’ve built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created
Significant, demonstrated impact that your work has had on the product and/or the teams
Deep knowledge of a high-level programming language (for example, Ruby, Python, Perl etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
You will have experience with Distributed systems
2+ years of experience as the primary technical leader for a team
Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams and have a strong sense of product strategy.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Staff Engineer, you will be a leader within the team and a strong contributor to the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Engineering Manager to develop the team and to devise technical strategy.
Learn more about our engineering culture at
intercom.engineering
What will I be doing?
As an experienced engineer you will:
Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they.
Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight.
Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as lead/architecture work.
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
Play an active role in hiring, mentoring and career development of other engineers
Raise the bar for technical standards, performance, reliability, and operational excellence
What skills do I need?
Ideally, you’ve built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created
Significant, demonstrated impact that your work has had on the product and/or the teams
Deep knowledge of a high-level programming language (for example, Ruby, Python, Perl etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
You will have experience with Distributed systems
2+ years of experience as the primary technical leader for a team
Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams and have a strong sense of product strategy.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
At Fin, you will be a product engineer - someone who solves real customer problems through a
smart and efficient application of your technical knowledge
and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts.
We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few.
What will I be doing?
As an experienced engineer you will:
Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.
Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend infrastructure
Ship a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday.
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
Grow your team’s capacity by mentoring other engineers and interviewing candidates. This is a chance to be an integral part of building and growing a team.
What skills do I need?
5+ years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team.
Deep
knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) (If you don't know a language we use, that's okay! We think great people can learn quickly or introduce us to better ways of working.)
but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams
Experience with Distributed systems
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Principal Engineers at Fin have the opportunity to lead the definition and execution of key strategic initiatives.
You will work autonomously and be accountable for strategic execution in part of the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Group Engineering Managers on technical strategy and leadership.
Learn more about our engineering culture at
intercom.engineering
What will I be doing?
As an experienced engineer you will:
Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects.
Provide assessments of project progress, risks and challenges to engineering leadership to help guide resource allocation and prioritisation.
Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they.
Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight.
Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as lead/architecture work.
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
Play an active role in hiring, mentoring and career development of other engineers
Raise the bar for technical standards, performance, reliability, and operational excellence
What skills do I need?
Ideally, you’ve built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created
Significant, demonstrated impact that your work has had on the product and/or the teams
Deep knowledge of a high-level programming language (for example, Ruby, Python, Perl etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
You will have experience with Distributed systems
2+ years of experience as the primary technical leader for a team
Experience collaborating directly with technical leaders, product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams and have a strong sense of product strategy.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Principal Engineers at Fin have the opportunity to lead the definition and execution of key strategic initiatives.
You will work autonomously and be accountable for strategic execution in part of the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Group Engineering Managers on technical strategy and leadership.
Learn more about our engineering culture at
intercom.engineering
What will I be doing?
As an experienced engineer you will:
Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects.
Provide assessments of project progress, risks and challenges to engineering leadership to help guide resource allocation and prioritisation.
Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they.
Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight.
Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as lead/architecture work.
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
Play an active role in hiring, mentoring and career development of other engineers
Raise the bar for technical standards, performance, reliability, and operational excellence
What skills do I need?
Ideally, you’ve built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created
Significant, demonstrated impact that your work has had on the product and/or the teams
Deep knowledge of a high-level programming language (for example, Ruby, Python, Perl etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
You will have experience with Distributed systems
2+ years of experience as the primary technical leader for a team
Experience collaborating directly with technical leaders, product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams and have a strong sense of product strategy.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: United States + International (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
Update: We will stop accepting new applications for this role on November 26, 2026.
The role
You will be joining a small grantmaking team to contribute to our ambitious research agenda on malaria. You’ll sift through the countless questions we could try to answer, and honing in on those that matter most. You’ll also communicate externally about your work and mentor and advise other researchers on the team.
You will shape a research agenda that brings rigor and creativity to the thorniest questions the GiveWell malaria team faces. Your work will combine empirical evidence review and critical synthesis, cost-effectiveness modeling, discussions with subject matter experts, understanding of the broader context, and your own judgment. In the course of your work, you might approach questions like these:
How should GiveWell’s portfolio of investments change in response to new technologies and shifts in government or funder priorities?
How does expanding the use of newly-developed insecticides in nets affect cost-effectiveness?
What is the potential cost-effectiveness of novel interventions such as attractive toxic sugar baits at scale across contexts?
Team structure
Our research department has over 60 people, and is currently organized into seven teams:
Five of the teams (Water, Livelihoods, Nutrition, Malaria, and Vaccines) focus on specific areas of grantmaking.
The New Areas team focuses on interventions in domains that are new to GiveWell.
The Cross-Cutting team focuses on methodological issues, research quality, and other big-picture concerns that cut across all of our research work.
The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing.
Our malaria team has three subteams: two of them focus on grantmaking in vector control and chemoprevention, respectively, and the third is focused on cross-team research questions. You might sit on any of the three teams.
Team values
We think our research team has unique qualities:
We care deeply and centrally about finding and sharing truth.
Truth-seeking is one of our
core values
. We post
our mistakes
and we prize our team members who keep our culture of free-flowing feedback strong.
We are independent.
We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs.
We don’t waste time.
Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions.
Lean research team = huge personal impact.
In 2026,
our research team of ~80 people is directing close to 1 billion dollars and we expect grantmaking dollars per research team member to increase in the future.
We work well together.
Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly.
About you
We expect the Senior Malaria Researcher to have
A quantitatively oriented advanced degree (e.g., in epidemiology, statistics, economics or related fields)
Substantial professional experience in the malaria landscape (broadly defined). This could include experience in epidemiological or health economics modeling, and/or in program implementation or funding.
We expect that people with the soft qualities below will be the most successful and happy on our team. This isn’t a full list, but hopefully it conveys the gist of our team’s professional personality:
GiveWell’s mission and methods are personally energizing—you like our approach to research and you find personal meaning in our story of impact.
You’re abnormally curious—you ask lots of questions, and you’re willing to interrogate others’ work. Your curiosity also extends to your own work—you aren’t defensive when your research comes under scrutiny.
You routinely think about and surface the value judgments, background knowledge, and strategic commitments that undergird your work. You understand the potential effects of mistaken mental models, so you strive to improve yours and your team’s.
You dislike it when people express strong confidence in views that don’t seem to rely on commensurate evidence. You carefully and legibly communicate about your confidence levels.
You appreciate the value of an excellent reputation and strong relationships. You can moderate your directness and intensity when you’re communicating with external folks.
You love a
gnarly problem
. You figure out the most important questions to answer, go deep on the details where they matter (and move on where they don’t), and reassess your mental models based on what you’ve learned.
You constantly assess whether you and the team are working on the most important things.
If you’re interested in working on GiveWell’s research team but don’t have malaria expertise, consider applying to our generalist
Senior Researcher
role.
The details
Compensation:
We set salaries using a location-based tier system. Our pay for this role:
NYC or the San Francisco Bay Area: $308,000.
All other U.S. locations: $280,000
International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency. We can share a precise figure upon request after the first work trial stage.
Benefits:
Our
benefits
include:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Countries we can hire from:
GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we'd encourage you to check back and apply again for a role you're eligible for.
Visa sponsorship:
The US is the only country where visa sponsorship is possible for a number of roles, and it's assessed on a case by case basis. For all other countries, you need to already have work authorization, we cannot sponsor visas.
Why we work this way:
Focusing on countries where we already have tested onboarding processes lets us move candidates through hiring faster and with fewer surprises. Every additional country brings its own labor laws, EOR requirements, and new processes to work through, which slows things down for hiring teams and new colleagues alike. Concentrating our footprint keeps the experience consistent and supports GiveWell’s wider absorption capacity goals.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Travel:
Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend quarterly whole-org and department retreats to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting family or other obligations.
Start date:
We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
Miscellaneous details:
Please apply to only one Senior Researcher posting.
If you have deep expertise in this area, this pod-specific role is the right fit. If not, there's no need to apply here — our generalist Senior Researcher role is designed for strong researchers who don't have a single specialization, and you don't need to apply to both. Applying to the generalist role won't put you at any disadvantage!
Please note that our hiring process consists of the same work trials for the following roles: Researcher, Senior Researcher, Senior Cross-Cutting Researcher, Senior Livelihoods Researcher, Senior Malaria Researcher, Senior New Areas Researcher, Senior Nutrition Researcher, Senior Vaccines Researcher, and Senior Water Researcher. If, within the last year, you applied and were rejected for one of these roles, you should hold off on applying to the other roles, unless explicitly asked to do so by a member of our team. If you're interested in all of these roles, please just apply once and note in your application that you'd like to be considered for the other roles, too.
After application review, our hiring process consists of a short application exercise and up to 15 hours of compensated work trials. You can see more details about our hiring process on our
FAQs page
!
We devote significant staff capacity to initial application review, and we respond to all applications as quickly as possible.
We have a strong preference for full-time applicants, but we’ll consider applications for part-time work. We aren’t interested in reviewing applications for contract or project-based work at this time.
You don't need to submit a cover letter—we rely mainly on your resume and answers to the application questions below when we're making early decisions.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 160,000 donors have given over $3.5 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
430,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell’s
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell’s Work Trial Policy
.
Location: United States + International (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
Update: We will stop accepting new applications for this role on November 26, 2026.
Summary
GiveWell is seeking exceptional Senior Researchers to help us direct hundreds of millions of dollars annually to the most cost-effective global health and poverty alleviation programs. As part of our lean research team, you will have an outsized influence on our funding decisions and help us save and improve lives on a global scale.
You’ll create and lead ambitious research agendas, answer complex questions, and inform high-impact grantmaking decisions by combining rigorous evidence review, cost-effectiveness modeling, and thoughtful judgment.
Some Senior Researchers may eventually choose to transition into an equivalently-leveled Senior Program Officer role to lead a large grantmaking portfolio, while others choose to stay focused on leading significant research agendas. We’re open to a wide variety of internal development options depending on your preferences and our needs.
The role
Senior Researchers are the intellectual leaders of GiveWell’s work. In this role, you’ll join a small senior team in setting ambitious research agendas, sifting through the countless questions we could try to answer and honing in on those that matter most. Your decisions will inform the allocation of hundreds of millions of dollars to dozens of grantees. You’ll also communicate externally about our work and mentor and advise other members of the team.
You will shape a research agenda that brings rigor and creativity to the thorniest questions GiveWell faces. You’ll execute that agenda by combining thorough review of empirical evidence, cost-effectiveness modeling, discussions with subject matter experts, understanding of the broader context, and your own judgment. In the course of your work, you might approach questions like these:
What should we believe about the impacts of improved water quality on all-cause mortality?
What is the impact of building footbridges in rural communities?
How can we model the general equilibrium effects of cash transfers?
How should we prioritize programs that reduce poverty relative to programs that reduce deaths?
How should we think about the opportunity cost of other actors’ contributions to programs we fund?
How should we account for high levels of uncertainty in our cost-effectiveness estimates?
How do we use effects from trials conducted 30 to 40 years ago to predict impacts today?
After gaining experience on the team, Senior Researchers pursue a few pathways for career development based on their preferences and GiveWell’s needs. Some choose to develop wider and more autonomous research agendas as individual contributors, while others take on people management responsibilities. Another potential pathway is to transition into a Senior Program Officer role, which is a lateral move—we don’t conceptualize the Senior Researcher role as a training ground for program work. All of GiveWell's Senior Program Officers are also researchers with strong technical training and a penchant for sketching out a model when they’re not sure how to approach a problem.
Senior Program Officers typically own high-impact, cost-effective grantmaking portfolios by deepening their expertise, growing their networks, and understanding the broader context within a specific grantmaking area. They think through questions like:
How should we balance exploring and seeding new, smaller opportunities with funding cost-effective opportunities at scale today?
How can we triangulate empirical evidence against expert opinion on other qualitative features, like organizational track record?
What is research we can fund today that could substantially impact our grantmaking five years from now?
How much uncertainty are we willing to accept before making a grant? What key research questions do we need to answer before making a grant, and which ones can we deprioritize or answer later?
Team structure
Our research department has over 60 people, and is currently organized into eight teams:
Five of the teams (Water, Livelihoods, Nutrition, Malaria, and Vaccines) focus on specific areas of grantmaking.
The New Areas team focuses on interventions in domains that are new to GiveWell.
The Cross-Cutting team focuses on methodological issues, research quality, and other big-picture concerns that cut across all of our research work.
The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing.
New Senior Researchers typically begin on our Cross-Cutting team, where they complete a structured onboarding program with one-on-one feedback on core GiveWell skills like evidence review, cost-effectiveness analysis, and clear research writing. Onboarding usually lasts one to two months.
We generally decide which team a new hire will join by the end of onboarding. Most move onto one of our grantmaking teams (for example, malaria, nutrition, vaccines, or New Areas), and some stay on Cross-Cutting. Placement is based mainly on the research team's needs. In most cases, we won't know at the time of the offer which team someone will join, but if a candidate brings specialized expertise, we may settle on a team sooner. Once placed, team members usually stay on that team long-term.
Team values
We think our research team has unique qualities:
We care deeply and centrally about finding and sharing truth.
Truth-seeking is one of our
core values
. We post
our mistakes
and we prize our team members who keep our culture of free-flowing feedback strong.
We are independent.
We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs.
We don’t waste time.
Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions.
Lean research team = huge personal impact.
In 2026,
our research team of ~80 people is directing close to 1 billion dollars and we expect grantmaking dollars per research team member to increase in the future.
We work well together.
Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly.
About you
Senior Researchers must have quantitatively-oriented advanced degrees and substantial relevant experience using empirical tools to make rigorous, evidence-based decisions in the real world. Practically, our senior research staff typically has 5-10 years of post-grad work experience prior to joining GiveWell. We're happy to consider applicants who do not have advanced degrees, but we'll look for a commensurate amount of relevant experience. You can review our staff bios
here
for more practical insight on the backgrounds and experience of our current team.
We expect that people with the soft qualities below will be the most successful and happy on our team. This isn’t a full list, but hopefully it conveys the gist of our team’s professional personality:
GiveWell’s mission and methods are personally energizing—you like our approach to research and you find personal meaning in our story of impact.
You’re abnormally curious—you ask lots of questions, and you’re willing to interrogate others’ work. Your curiosity also extends to your own work—you aren’t defensive when your research comes under scrutiny.
You routinely think about and surface the value judgments, background knowledge, and strategic commitments that undergird your work. You understand the potential effects of mistaken mental models, so you strive to improve yours and your team’s.
You dislike it when people express strong confidence in views that don’t seem to rely on commensurate evidence. You carefully and legibly communicate about your confidence levels.
You appreciate the value of an excellent reputation and strong relationships. You can moderate your directness and intensity when you’re communicating with external folks.
You love a
gnarly problem
. You figure out the most important questions to answer, go deep on the details where they matter (and move on where they don’t), and reassess your mental models based on what you’ve learned.
You constantly assess whether you and the team are working on the most important things.
The details
Compensation:
We set salaries using a location-based tier system. Our pay for this role:
NYC or the San Francisco Bay Area: $308,000.
All other U.S. locations: $280,000.
International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency. We can share a precise figure upon request after the first work trial stage.
Benefits
: Our
benefits
include:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Countries we can hire from:
GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we'd encourage you to check back and apply again for a role you're eligible for.
Visa sponsorship:
The US is the only country where visa sponsorship is possible for a number of roles, and it's assessed on a case by case basis. For all other countries, you need to already have work authorization, we cannot sponsor visas.
Why we work this way:
Focusing on countries where we already have tested onboarding processes lets us move candidates through hiring faster and with fewer surprises. Every additional country brings its own labor laws, EOR requirements, and new processes to work through, which slows things down for hiring teams and new colleagues alike. Concentrating our footprint keeps the experience consistent and supports GiveWell’s wider absorption capacity goals.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Travel:
Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend quarterly whole-org and department retreats to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting family or other obligations.
Miscellaneous details:
Please note that our hiring process consists of the same work trials for the following roles: Researcher, Senior Researcher, Senior Cross-Cutting Researcher, Senior Livelihoods Researcher, Senior Malaria Researcher, Senior New Areas Researcher, Senior Nutrition Researcher, Senior Vaccination Researcher, and Senior Water Researcher. If, within the last year, you applied and were rejected for one of these roles, you should hold off on applying to the other roles, unless explicitly asked to do so by a member of our team. If you're interested in all of these roles, please just apply once and note in your application that you'd like to be considered for the other roles, too.
After application review, our hiring process consists of a short application exercise and up to 15 hours of compensated work trials. You can see more details about our hiring process on our
FAQs page
!
We devote significant staff capacity to initial application review, and we respond to all applications as quickly as possible.
We have a strong preference for full-time applicants, but we sometimes consider applications for part-time work on a case-by-case basis. We aren’t interested in reviewing applications for contract or project-based work at this time.
You don't need to submit a cover letter—we rely mainly on your resume and answers to the application questions below when we're making early decisions.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 160,000 donors have given over $3.5 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
430,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell’s
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell’s Work Trial Policy
.
Location: Remote
We are inviting professionals with a background in full-cycle sales and education/edtech who are thinking about their next move or looking for a new opportunity. Please note this does not necessarily mean we have a current opening. We are expanding our talent pool for our ongoing Sales Representative openings across the United States in our different segments including School, SMB, Mid-Market, and Enterprise sales.
Newsela's Sales
Representative
Talent Pool is designed to:
Help us continually hire great talent for our frequent Sales Representative openings in School, SMB, Mid-Market, and Enterprise Sales.
Provide an opportunity for candidates interested in joining Newsela to learn about our Sales Representative role and the team.
Newsela's Talent Pool process:
You will express your interest through an application. On completion, you will be added to our growing talent pool and contacted as new opportunities arise.
Why you’re a great fit:
School Sales Rep:
You are a proven Sales Rep with 1+ years hitting or exceeding your quota of selling SaaS products or digital education solutions to schools
School segment
: This segment encompasses schools of all sizes
SMB Sales Rep:
You are a proven
new business focused
Sales Rep with 2+ years hitting or exceeding your quota of selling SaaS products or digital education solutions to districts
SMB segment:
1 - 3,000 students enrolled in the district
Mid-Market Sales Rep:
You are a proven,
new business focused
Sales Rep with 3+ years hitting or exceeding your quota of selling SaaS products or digital education solutions to districts
Mid-Market segment:
3,000 - 20,000 students enrolled in the district
Enterprise Sales Rep:
You are a proven,
new business focused
Sales Rep with 5+ years hitting or exceeding your quota of selling SaaS products or digital education solutions to districts
Enterprise segment:
20,000 students or more enrolled in the district
You have a strong background in lead generation and business development
You have demonstrated expertise in networking, prospecting, building pipeline, forecasting accuracy, and closing
You have knowledge of MEDDPICC or other sales methodology
You have experience forecasting SaaS business
You have drive, self-awareness, and coachability
The role:
As a Sales Representative, you will be part of a regional sales team and the overall face of Newsela in the market. You’ll be responsible for building relationships with key decision makers at the school district level in addition to selling Newsela’s suite of products to bring engaging reading content to districts. In your day to day, you will do everything from pipeline management and forecasting to designing lead generation campaigns and managing sales through the entire lifecycle. You will also become well-versed in your territory’s funding, state initiatives, demographics, and K-12 education landscape, which will help inform your overall sales strategy.
Why you’ll love this role:
You will get to represent the future of education, enhance how schools & districts and teachers engage students, and provide time-saving approaches that allow educators to design customized learning for different levels of learners
As an individual contributor who is part of a regional sales team, you will have the opportunity to own your territory, manage the entire lifecycle of a sale, and build new business relationships that bring Newsela’s solution to classrooms
In addition to achieving your own revenue targets, you will get to work with an enthusiastic, cross-functional team to catapult Newsela’s growth as we scale our national sales organization
Compensation:
We offer a competitive base salary, uncapped commission, and benefits. On-target commission may vary slightly based on territory.
School:
Base:
$60,000
On-target commission:
$60,000
On-target earnings:
$120,000
SMB:
Base:
$70,000
On-target commission:
$69,500
On-target earnings:
$139,500
Mid-Market:
Base:
$100,000
On-target commission:
$110,000
On-target earnings:
$210,000
Enterprise:
Base:
$125,000
On-target commission:
$150,000
On-target earnings:
$275,000
Why you’ll love working at Newsela:
Health & Wellness:
Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as pet insurance, free access to the Calm app, and more to help you stay healthy: mind, body, and soul.
Work From Home:
We are a fully remote company. We provide a monthly tech stipend to support your WFH needs!
Supporting ALL Families:
Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more!
Financial Wellbeing:
Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security.
Time Off:
Flexible PTO plus 10 company holidays plus winter break (Dec 24th - Jan 1st), and Sabbatical Leave offered at tenure.
Professional Development:
Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela.
Make A Difference:
No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.
About Newsela:
Newsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose.
#LI-Remote
Location: Home based - Worldwide
This is an opportunity to run a Professional Services team (also known as Field Engineering) team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media we design and develop new open source solutions to meet their needs.
We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team’s direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.
We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.
The role of a Cloud Professional Services Manager at Canonical
The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.
A Cloud Professional Services Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.
Location:
This role will be home based, managing a team in your time zone.
What your day will look like
Lead and develop a team of engineers, ranging from graduate to senior
Work remotely in a single major time zone
Coach, mentor, and offer career development feedback
Identify and measure team health indicators
Implement disciplined engineering processes
Represent your team and product to stakeholders, partners, and customers
Develop and evangelise great engineering and organisational practices
Plan and manage progress on agreed goals and projects
Be an active part of the leadership team, collaborating with other leaders
What we are looking for in you
Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
Practical knowledge of Linux and networking
Experience in technical presales
You are a dynamic person who loves to jump in new projects and interact with people
Excellent verbal and written communication skills in English
Passion and a track record of developing and growing people
Experience in leading, coaching and mentoring engineers
Organised and able to ensure your team delivers timely, high quality results
An exceptional academic track record from high school and, preferably, university as well
Willingness to travel up to 25% of the time. Field Engineers attend internal company events, external tech events and customer meetings.
Additional skills that you might also bring
Second language - Spanish or French preferred
Python knowledge
Experience collaborating with external partners
Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
40 days annual leave per annum, including public holidays and our All Company holiday periods
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Najaf, Iraq
Toters is an on-demand e-commerce and delivery platform and operate a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
An Account Manager is a person who is responsible for the management of sales and relationships with merchants. The Account Manager serves as the interface between the merchants and the Business Development team in the company. They are assigned a company's existing merchant's accounts.
Responsibilities:
Serve as the lead point of contact for all Merchants on account management matters
Build and maintain strong, long-lasting merchant relationships based on trust and respect
Negotiate contracts and close agreements to maximize profits
Ensure the timely and successful delivery of our solutions according to merchant needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues
Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to toters’ platform and highlighting to existing customers the value of being on our platform
Forecast and track key account metrics and take the initiative to rectify/enhance the findings
Prepare reports on account status
Collaborate with the Business Development team to identify and grow opportunities
Communicating with merchants to understand their needs and explain product value
Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues
Maintaining updated knowledge of company products and services
Resolving complaints and preventing additional issues by improving processes
Identifying industry trends.
Acting as a client advocate with a focus on improving the merchant experience.
Requirements:
BA/BS degree in Business Administration, Sales or relevant field.
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or similar role
Problem-solving skills and analytical skills
Solid experience with CRM software and MS Office (particularly MS Excel)
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation, and presentation skills
Strong verbal and written communication skills
Extensive, accurate product knowledge.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
The Research, Analytics & Data Science (RAD) team at Fin use data and insights to drive evidence based decision-making. We're a team of data scientists and product researchers who use data — both big and small — to unlock actionable insights about our customers, our products and our business. We generate insights that build customer empathy, drive product strategy and shape products that deliver real value to our customers. If you get really excited about asking the right questions, exploring patterns in data and surfacing actionable insights that drive strategic decisions, then this role is for you.
Data Scientists in RAD partner with teams across R&D to help Fin make sense of our users, our products and our business, using metrics and data. This role will enable you to drive key data projects that directly impact our customers and millions of end users who communicate via our messaging platform daily.
What will I be doing?
You’ll partner with product teams to help them identify important questions and answer those questions with data
You’ll work closely with product managers, designers and engineers to develop key product success metrics, to set targets, to measure results and outcomes, and to size opportunities
You’ll design, build and update end-to-end data pipelines, working closely with stakeholders to drive the collection of new data and the refinement of existing data sources and tables.
You’ll partner closely with product researchers to build a holistic understanding of our customers, our products and our business.
You’ll influence our product roadmap and product strategy through experimentation, exploratory analysis and quantitative research
You’ll build and automate actionable models and dashboards
You’ll craft data stories and share your findings and recommendations across R&D and the broader company
You’ll drive and shape core RAD foundations and help us improve how the RAD org operates
What skills do I need?
5 + years experience working with data to solve problems and drive evidence-based decisions
Excellent SQL skills and experience of applying analytical and statistical approaches to problem solving
Proven track record of initiating and delivering actionable analysis and insights that drives tangible impact with minimal supervision
Excellent communication skills (technical and non-technical) and a focus on driving impact
Strong growth mindset and sense of ownership. Innate passion and curiosity
Experience with a scientific computing language (such as R or Python)
Bonus skills & attributes
Experience with BI/Visualization tools like Tableau, Superset and Looker
Experience with data modeling and ETL pipelines
Experience working with product teams
Experience leveraging AI tools to boost efficiency and creativity across the data science workflow — from ideation and coding to analysis and communication
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: New York, New York, United States; San Francisco
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
Lithic is hiring a
Solutions Engineer
to design and deliver technical product solutions that meet customer needs and highlight the value of our platform. In this role, you'll be the technical and strategic bridge between Lithic and our clients. You'll own complex client relationships from pre-sale through implementation, helping partners design integrations, navigate the Lithic platform, and unlock the full potential of card issuing infrastructure. This is a high-impact, highly visible role that requires equal parts technical credibility, client empathy, and cross-functional influence. You’ll be responsible to collaborate with internal teams to develop tailored solutions that clearly demonstrate the benefits of working with Lithic. If you’re passionate about technology, problem-solving, and creating exceptional customer experiences this role is for you.
What you'll do:
Client Engagement
Serve as a trusted technical advisor to a portfolio of strategic clients, from early-stage fintechs to enterprise partners.
Lead discovery conversations to understand client goals, technical environments, and program requirements.
Translate complex client needs into concrete integration designs and implementation plans.
Own client relationships through the full lifecycle; scoping, build, launch, and ongoing optimization.
Technical Depth
Develop deep expertise in Lithic's APIs, card issuing workflows, and platform capabilities.
Guide clients through integration decisions including authorization flows, transaction processing, tokenization, and card program configuration.
Review client implementations and proactively identify risks, gaps, or optimization opportunities.
Serve as a credible technical voice in escalations and complex problem-solving scenarios.
Cross-Functional Collaboration
Partner closely with Account Executives to support pre-sales and shape solution proposals.
Work with Product and Engineering to surface client feedback, inform the roadmap, and advocate for platform improvements.
Collaborate with bank partners and compliance teams to ensure client programs meet regulatory and network requirements.
Contribute to internal knowledge-sharing by documenting solutions, building reusable frameworks, and mentoring junior team members.
What you'll bring:
Proven experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or a similar customer-facing role focused on implementing SaaS or technology solutions.
3–5 years of experience in FinTech, particularly in payments, card issuance, or financial services technologies.
Strong understanding of APIs and complex technical concepts, with the ability to translate them into clear, actionable insights for customers.
Excellent communication skills: able to translate technical information into clear business language to different internal stakeholders.
Strong presentation skills: comfortable and confident presenting to external teams technical and non-technical stakeholders.
Strong product sense, concept explanation, and technical acumen: familiarity with APIs and technical concepts.
A well-rounded contributor with strong product sense, communication, and storytelling skills.
Low-ego collaborator who builds strong relationships internally and externally.
Ability to thrive in a cross-functional environment, collaborating with diverse stakeholders and subject matter experts to deliver impactful, user-facing solutions.
Experience working in a startup or fast-paced, high-growth environment, comfortable navigating ambiguity and driving results.
The annual US salary range for this role is $170,000 - $225,000 plus equity. The range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the variable target and annual base salary for the role. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a hybrid position. Candidates must be located within a commutable distance to our NYC office in Soho. We do not offer visa sponsorship or assistance.
Benefits for Full-Time US Employees:
Unlimited PTO
12-weeks fully paid parental leave
4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
Work From Anywhere: work from anywhere in the world 4-weeks each year
3% cashback on card purchases with your complimentary
Privacy.com
employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
Commuter benefit
Catered lunch every Tuesday and Thursday
Location: Lightning Labs
Workplace: Remote
Lightning Labs is looking for a Lightning Developer Evangelist who is passionate about bringing bitcoin to the next billion people with the Lightning Network. This role will be focused on growing and connecting with the global Lightning developer community. The ideal candidate would have experience organizing community events, a track record of building Lightning-related projects, and a drive to continually improve the developer experience of building with Lightning.
Responsibilities:
- Developer Community Engagement
- Embed yourself in the global Lightning developer community, from application builders to routing node operators to protocol developers. Understand their priorities and how Lightning Labs can help.
- Attract new developers to the Lightning Network by creating projects exploring the possibilities of what can be built, highlighting community projects, and helping to organize opportunities for new developers to get involved.
- Organize developer and community calls to communicate the latest updates from Lightning Labs, and help the product and engineering teams incorporate external feedback.
- Business Development
- Source new potential customers, from new Lightning-first developers to bitcoin technical teams that want to add Lightning support to existing companies that want to integrate Lightning into their products.
- Support existing customers as a point of contact for issues with their software and by explaining new features and the business-related impacts of upgrading.
- Understand developers’ business goals, and connect them with ecosystem participants that will help them succeed.
Location: Global and remote. Proximity to US time zones would be ideal.
Requirements:
- Passion for bitcoin, Lightning, and the mission of bringing financial freedom to the world.
- Proactive and creative problem solver with a focus on solving real problems for real people.
- Excellent communicator both externally regarding Lightning Labs’s developer tools, and internally regarding learnings from community discussions.
- Enthusiastic about trying new things and energized by creative challenges.
Preferred:
- Track record of open source contributions or public application development.
- Experience presenting developer-focused content at conferences or meetups.
Location: Dublin, Ireland; London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re looking for Senior Product Engineers to join the AI Group to build Fin's AI-powered products. Product Engineers working in ML work closely with both our ML Scientists and product teams. They must deeply understand our product, our customers, our ML tech stack and our broader product stack.
Our group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.
We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated Engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test.
We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy.
If you are an experienced product engineer who takes an analytical approach to development and has some hands-on experience with ML systems, we'd love to hear from you!
What will I be doing?
Product Engineers in the AI Group
Build the systems that power Fin's flagship AI products. This usually means working in our ML Python tech stack, but at times also means working across the product on our Rails app too.
Work alongside our ML Scientists bring proof-of-concept code to production; ensuring it’s robust and scalable for real-world use.
Partner with product teams outside of our group, to shape the best AI-powered product experience for our customers..
Contribute to all phases of software development including ideation, prototyping, and implementation and testing.
Play an active role in the hiring, mentoring, and career development of other engineers.
Raise the bar for technical standards, performance, reliability, and operational excellence within the group and across Fin.
Profile we’re looking for
These are meant to be indicative, not hard requirements.
5+ years of experience shipping high-quality products.
No ML experience required. We believe you can be highly effective immediately by bringing excellent software engineering skills, and learn ML as you work on the team.
You can demonstrate significant impact in the work that you have done.
You take pride in having strong technical fundamentals; you love learning and are willing to work hard to invest in your development.
Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) but it doesn’t need to be a language that we use here!
Strong willingness to fight for good outcomes
Bias towards progress over perfection
BSc in Computer Science, Maths or Statistics or related discipline
Bonus skills & attributes
Previous experience in data analytics, or statistical role
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
DOCUMENTATION OFFICER
for CELEBRITY CRUISES!
The Documentation Officer
is the key administrator and communicative link regarding ship logistics, Immigration and Customs entities in each port of call. As part of the Guest Relations team, the Documentation Officer is the liaison between the Guest Relations Team, Port agents, Immigration and Customs officials and all hotel and marine departments supporting proactive anticipation for a smooth entry and clearance into ports of call.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Maintains a constant presence of professionalism and emergency preparedness within the Guest Relations Department both back and front of house, being the brand voice and physical representative of the ship and guest relations for all interactions and calls providing impeccable quality of service to internal and external guests and crew alike
Championing strong administrative skills, taking periodic metrics of data such as guest manifesting, denied boarding counts, pre-and-in-voyage guest movement, guest counts, potential medical and emergency related movements, concern content and guest and crew interaction behavioral analysis
Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools
Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision when dealing with ship and guest documentation
Responds to escalated internal and external guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening
REQUIREMENTS:
Minimum of two (2) years guest facing service experience in a port agent, immigration and customs or similar shipboard role.
Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities.
Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution.
Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests.
While performing the duties of this job, the shipboard employee is regularly required to stand for prolonged periods using computer systems; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must continually lift and/or move up to 50 pounds.
Fluent ENGLISH skills - both spoken and written
Minimum 21 years old
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
New York, NY
УдалённоHome based - EMEA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.