Location: Buenos Aires, Argentina; Yerevan, Armenia; Brisbane, Australia
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design.
We're taking Keet to a billion users, competing head-on with WhatsApp and Telegram. Product sets the direction. We're looking for a Product Engineering Lead to turn that direction into features people love, built to a standard that holds up at global scale.
You lead the teams that build Keet's features: the API team, which adds feature-focused APIs to Keet's core, and the frontend team, which builds the React app on top, each with its own lead. You report directly to the CTO and take direction from product. Product owns the what and the why. You own the how and the engineering bar. The split is roughly 70% engineering leadership and 30% product.
You're a combination of three things. You're an engineering leader who has helped teams ship consumer products at speed. You have real product sense and can partner with PMs as an equal, shaping what gets built, not just executing it. And you have an intuition for distributed, local-first systems, so you can work fluently on top of a P2P engine without needing to build it yourself.
Responsabilities
Engineering
Run the API and frontend teams day to day: unblocking, reviewing, and keeping them shipping.
Set and hold a high engineering bar for performance, reliability, and clean APIs.
Own the technical design of features and the API surface between Keet's core and the app.
Make sure the API team works closely with our deep tech teams on code reviews, design, and anything that touches the engine.
Product Partnership
Work alongside Keet's product managers to turn vision and roadmap into scoped, buildable work.
Push back when scope and reality don't match, and propose better paths when they exist.
Bring an engineering perspective to product decisions, especially where P2P opens doors that centralized apps can't.
Help the team move fast, using AI tools and quick prototypes to validate ideas before committing to them.
Leadership
Create clarity around team goals and make sure everyone knows what success looks like.
Mentor team leads to build strong team operating systems, improve how their teams work with others, and grow as leaders.
Lead by example: roll up your sleeves when the team needs it, and step back when they're ready to own it.
Experience managing engineers or engineering leads who ship consumer product, ideally in chat, calling, or social apps.
Strong product sense: you can tell a good feature from a busy one.
Intuition for distributed and local-first systems. Offline-first and eventual consistency should feel natural. You don't need P2P protocol expertise, because our core abstracts it away.
Deep JavaScript and React.
Initiative, curiosity, resilience, and the ability to give and receive direct critique.
Bonus: experience with local-first apps, CRDTs or sync engines, offline-capable mobile or desktop apps, or open source.
УдалённоleadBuenos Aires, Argentina; Yerevan, Armenia; Brisbane, Australia
Location: Bengaluru, Karnataka
Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.
Position Overview
Vectra is looking for senior, AI-forward engineers to help expand and modernize our network data plane. This team builds the high-performance systems that ingest, process, parse, enrich, and deliver network metadata used by our detection, investigation, and response platform.
This role sits at the center of Vectra's packet-processing architecture. You will work on the systems that receive network traffic, steer it through the right processing paths, extract meaningful protocol metadata, and deliver that data reliably through the platform at production scale. Protocol parsing is a major part of the mission, but the broader opportunity is to help shape a scalable data plane that can support more protocols, higher throughput, better validation, and faster delivery over time.
The work requires systems engineering depth, hands-on networking experience, and comfort operating close to Linux, packet capture, hardware constraints, and performance limits. We are looking for engineers who can operate independently, use modern AI-assisted development tools effectively, and help build a repeatable engine for delivering data-plane capabilities with strong validation, test coverage, performance discipline, and operational reliability.
Responsibilities
Design, implement, test, and maintain core network data-plane capabilities, including packet processing, protocol parsing, metadata extraction, and downstream delivery.
Improve scalable network data-path architecture on Linux, including packet ingestion, traffic steering, parser execution, metadata modeling, and downstream delivery.
Use AI-assisted development tools thoughtfully to accelerate investigation, implementation, test generation, and code review while maintaining engineering rigor.
Work across parsing, serialization, metadata modeling, validation, performance, and downstream platform integration.
Build feedback loops and test harnesses that validate data-plane behavior end-to-end, not just in isolated parser tests.
Diagnose correctness, performance, memory, concurrency, and reliability issues in complex packet-processing systems.
Collaborate with Product, Security Research, Data Science, and engineering teams to turn customer and platform needs into concrete technical outcomes.
Contribute to technical direction, design reviews, and engineering standards for network data-plane development.
Requirements
8+ years of professional software engineering experience .
5+ years of production C++ experience in systems, infrastructure, networking, or similarly performance-sensitive environments.
Meaningful Rust experience or demonstrated ability to build production-quality systems in Rust or another memory-safe systems language.
Strong Python coding, debugging, automation, and code review experience.
Experience developing and debugging software on Debian-based Linux or similar Linux environments.
Hands-on protocol experience, including inspecting packet captures, using Wireshark or equivalent tools, and implementing or debugging parsing and serialization logic.
Experience with substantial data-path technologies such as DPDK, XDP/AF_XDP, kernel-bypass networking, high-performance packet capture, or equivalent systems.
Understanding of NIC queues, RSS, tunneling, offloads, routing, traffic steering, and the practical constraints of packet-processing hardware.
Systems programming depth across Linux networking internals, allocators and memory ownership, data structures, concurrency, CPU/cache behavior, and performance diagnosis.
Experience building reliable, maintainable systems where correctness, throughput, latency, and operational reliability all matter.
Ability to troubleshoot complex systems using measurement, logs, traces, packet captures, profiling, and careful reasoning.
Ownership mindset: able to take a problem, clarify ambiguity, make tradeoffs visible, and drive it to completion.
Strong communication and collaboration skills across distributed teams.
Preferred
Experience building protocol parsers, packet-processing systems, network telemetry systems, or high-throughput data pipelines.
Experience with parser validation, fuzzing, golden datasets, packet replay frameworks, or property-based testing.
Familiarity with DPDK, Linux networking internals, eBPF, XDP/AF_XDP, Suricata, Zeek, or similar systems.
Experience tuning systems across CPU, memory, NUMA, storage, and network boundaries.
Experience designing schemas or metadata models consumed by downstream analytics, search, detection, or investigation workflows.
Experience with CI/CD, Jenkins or similar systems, and Git-based development workflows.
What We’re Looking For
The strongest candidates will be hands-on builders who are energized by hard systems problems. They should be comfortable moving fast, but not casually; quality, testability, maintainability, and performance all matter. We are especially interested in engineers who already use AI tools as part of their development workflow and can explain how they use them responsibly to improve speed, coverage, and understanding.
Education
B.S., M.S., or Ph.D. in Computer Science, Engineering, or equivalent practical experience.
Vectra provides a comprehensive total rewards package
that
supports
the
financial,
physical, mental and overall health of
our employees
and their families.
Compensation includes competitive base pay, incentive pla
n eligibility, and participation in the employee equity plan (stock options).
Specific benefits
offered
var
ies
by location, but commonly in
clude
health care insurance
,
income protection
/ life insurance
,
access to retirement
savings
plans, behavioral &
emotional
wellness
services
, generous time away from work,
and
a comprehensive employee recognition program.
Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Location: Bengaluru, Karnataka
Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.
Position Overview
Vectra is looking for senior, AI-forward engineers to help expand and modernize our network data plane. This team builds the high-performance systems that ingest, process, parse, enrich, and deliver network metadata used by our detection, investigation, and response platform.
This role sits at the center of Vectra's packet-processing architecture. You will work on the systems that receive network traffic, steer it through the right processing paths, extract meaningful protocol metadata, and deliver that data reliably through the platform at production scale. Protocol parsing is a major part of the mission, but the broader opportunity is to help shape a scalable data plane that can support more protocols, higher throughput, better validation, and faster delivery over time.
The work requires systems engineering depth, hands-on networking experience, and comfort operating close to Linux, packet capture, hardware constraints, and performance limits. We are looking for engineers who can operate independently, use modern AI-assisted development tools effectively, and help build a repeatable engine for delivering data-plane capabilities with strong validation, test coverage, performance discipline, and operational reliability.
Responsibilities
Design, implement, test, and maintain core network data-plane capabilities, including packet processing, protocol parsing, metadata extraction, and downstream delivery.
Improve scalable network data-path architecture on Linux, including packet ingestion, traffic steering, parser execution, metadata modeling, and downstream delivery.
Use AI-assisted development tools thoughtfully to accelerate investigation, implementation, test generation, and code review while maintaining engineering rigor.
Work across parsing, serialization, metadata modeling, validation, performance, and downstream platform integration.
Build feedback loops and test harnesses that validate data-plane behavior end-to-end, not just in isolated parser tests.
Diagnose correctness, performance, memory, concurrency, and reliability issues in complex packet-processing systems.
Collaborate with Product, Security Research, Data Science, and engineering teams to turn customer and platform needs into concrete technical outcomes.
Contribute to technical direction, design reviews, and engineering standards for network data-plane development.
For Staff-level candidates: lead data-plane designs, make major architectural tradeoffs clear, mentor engineers, establish repeatable engineering practices, and help grow durable technical ownership within the India team.
Requirements
10+ years or equivalent technical leadership.
5+ years of production C++ experience in systems, infrastructure, networking, or similarly performance-sensitive environments.
Meaningful Rust experience or demonstrated ability to build production-quality systems in Rust or another memory-safe systems language.
Strong Python coding, debugging, automation, and code review experience.
Experience developing and debugging software on Debian-based Linux or similar Linux environments.
Hands-on protocol experience, including inspecting packet captures, using Wireshark or equivalent tools, and implementing or debugging parsing and serialization logic.
Experience with substantial data-path technologies such as DPDK, XDP/AF_XDP, kernel-bypass networking, high-performance packet capture, or equivalent systems.
Understanding of NIC queues, RSS, tunneling, offloads, routing, traffic steering, and the practical constraints of packet-processing hardware.
Systems programming depth across Linux networking internals, allocators and memory ownership, data structures, concurrency, CPU/cache behavior, and performance diagnosis.
Experience building reliable, maintainable systems where correctness, throughput, latency, and operational reliability all matter.
Ability to troubleshoot complex systems using measurement, logs, traces, packet captures, profiling, and careful reasoning.
Ownership mindset: able to take a problem, clarify ambiguity, make tradeoffs visible, and drive it to completion.
Strong communication and collaboration skills across distributed teams.
Preferred
Experience building protocol parsers, packet-processing systems, network telemetry systems, or high-throughput data pipelines.
Experience with parser validation, fuzzing, golden datasets, packet replay frameworks, or property-based testing.
Familiarity with DPDK, Linux networking internals, eBPF, XDP/AF_XDP, Suricata, Zeek, or similar systems.
Experience tuning systems across CPU, memory, NUMA, storage, and network boundaries.
Experience designing schemas or metadata models consumed by downstream analytics, search, detection, or investigation workflows.
Experience with CI/CD, Jenkins or similar systems, and Git-based development workflows.
Prior Staff+ ownership of a critical production data path or distributed systems component.
What We’re Looking For
The strongest candidates will be hands-on builders who are energized by hard systems problems. They should be comfortable moving fast, but not casually; quality, testability, maintainability, and performance all matter. We are especially interested in engineers who already use AI tools as part of their development workflow and can explain how they use them responsibly to improve speed, coverage, and understanding.
For Staff-level candidates, we are looking for engineers who can shape technical direction and raise the execution level of the team around them. Staff engineers should be able to lead domain designs, write clear architectural proposals, guide major technical tradeoffs through Vectra's architecture process, raise engineering standards, mentor others, and help establish durable data-plane ownership in India.
Education
B.S., M.S., or Ph.D. in Computer Science, Engineering, or equivalent practical experience.
Vectra provides a comprehensive total rewards package
that
supports
the
financial,
physical, mental and overall health of
our employees
and their families.
Compensation includes competitive base pay, incentive pla
n eligibility, and participation in the employee equity plan (stock options).
Specific benefits
offered
var
ies
by location, but commonly in
clude
health care insurance
,
income protection
/ life insurance
,
access to retirement
savings
plans, behavioral &
emotional
wellness
services
, generous time away from work,
and
a comprehensive employee recognition program.
Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Location: Malta
Workplace: Hybrid
Patrianna is a fast-scaling product development company headquartered in Gibraltar, with a dynamic, global team powering our growth. We operate at the intersection of technology and entertainment, building innovative solutions that shape the future of social gaming and deliver outstanding experiences to millions of players worldwide.
We're driven by speed, ambition, and bold ideas. At our core, we're product creators and problem-solvers who thrive in a high-performance environment. We're looking for exceptional talent—smart, adaptable, and motivated individuals eager to make an impact, scale business functions at pace, and continuously improve.
Whether you're a domain expert or an agile thinker who thrives in change, at Patrianna you'll have the freedom to innovate, take ownership, and help us lead the next wave of gaming innovation.
Join us—and be part of something extraordinary.
THE ROLE
We're looking for a Director of Product to own our product strategy end-to-end — from vision to shipped product — across a growing multi-product portfolio.
WHAT YOU WILL BE DOING
- You'll own the product strategy across our entire portfolio, translating company goals into a coherent direction and driving it from concept through to delivery.
- You'll define and own Product & Technology OKRs with the executive team, cascade them across the organisation, and report on outcomes at C-level.
- You'll lead and develop senior product representatives, building a leadership bench that scales with the business and sets the standard for product excellence.
- You'll prioritise at portfolio level — deciding what gets built, what waits, and what doesn't get built at all, and defending those calls with data.
- You'll be the senior product interface for commercial leadership and key partners, owning the most strategic external relationships.
- You'll champion AI-first ways of working — embedding automation into how the product organisation operates, not just what it ships.
WHAT WE ARE LOOKING FOR
- Proven product leadership at scale — you've led leaders, not just teams, and owned business outcomes across a multi-product environment.
- A strong track record of turning ambiguous business goals into product strategy and shipped results at pace, in fast-moving software companies.
- Executive presence — you're comfortable setting OKRs with a C-suite, reporting at board level, and being held to what you committed.
- Commercial fluency — you're as at home in revenue and business conversations as you are in product requirements.
- Sharp analytical grounding — you know your numbers cold and make prioritisation decisions with them.
- Background in online gaming or experience building consumer-facing products at scale is strongly preferred.
WHY YOU WILL LOVE IT
This is a genuinely high-impact seat. You won't be managing up through layers of bureaucracy — you'll be shaping product direction at the top table of a fast-scaling company that builds things people actually play and love.
Patrianna runs on accountability, transparency, and a no-nonsense approach to getting things done. We say what we mean, move at pace, and back our people to make big calls. Low ego is a real requirement here, not a slide on a values deck.
If you're motivated by ownership, curious about where gaming and technology are heading, and want to build something that genuinely compounds — this is the role.
We hire based on skills, drive, and ideas — nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.
Задачи:
— провести аудит и пересборку существующей базы выпускников и подписчиков
— формировать активное ядро сообщества, определять его ценности, правила, ритуалы и систему мотивации участников
— развивать связи между студентами разных потоков, выпускниками и новичками
— организовывать встречи, разборы портфолио, митапы, воркшопы и лекции с экспертами
— придумывать и запускать коллаборации, челленджи, конкурсы и совместные проекты с партнерами
— стимулировать создание пользовательского контента и информировать сообщество о новостях школы и индустрии
— работать с чатами, как с маркетинговым инструментом
Условия:
— формат работы: гибрид (Москва, м. Добрынинская)
— график: 5/2
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
T
ogether, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies. We're looking for an engineering manager to lead our Metadata team, which owns the metadata layer of the dbt platform: the discovery API, catalog, lineage, and run history services that let customers understand, trust, and act on what their data is doing.
You'll own technical excellence and delivery of a single team, from evolving high-throughput APIs and data models, to hardening reliability and latency for enterprise and single-tenant customers, to shipping new discovery and catalog capabilities in close partnership with product. You'll set direction, review designs and code, remove roadblocks, and grow the engineers on your team through coaching, feedback, and clear career development.
What You'll Do
Lead and grow a team of software engineers, owning hiring, onboarding, coaching, career development plans, and regular 1:1s and check-ins
Own project delivery for your team against the quarterly plan, and be accountable for the reliability and performance of the services you own (e.g. uptime and latency targets)
Review technical designs and code, and provide feedback grounded in a deep understanding of the Metadata product area and architecture
Drive the team to address technical quality — incidents, bugs, tech debt, and post-mortems — within SLA and metric targets
Partner with product and business stakeholders on planning, and maintain a realistic, prioritized feature and project backlog with a high completion rate
Contextualize and communicate the engineering vision and strategy to your team, and share the team's work and business impact with adjacent teams
Ensure engineering processes (e.g. FDLC) are implemented and consistently followed
Delegate effectively and build autonomy and a positive, high-trust culture within the team
Address performance issues and conflict promptly and fairly
Ensure your team uses AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans
Skills We're Looking For
Experience managing and growing a software engineering team (ideally a customer-facing product development team); including hiring, coaching, and running a full performance and career-development cycle
Strong technical foundation with the ability to review designs and code and make sound architectural trade-offs in a distributed, cloud-based systems environment
Track record of delivering complex projects on schedule while holding the team to high standards of quality, reliability, and performance
Experience owning production services and driving operational health — incident response, on-call practices, tech-debt reduction, and meeting SLAs
Ability to plan and prioritize with product partners, maintain a realistic backlog, and drive high sprint and quarterly completion rates
Communicates clearly and effectively across the team and with adjacent teams and stakeholders; keeps people well informed
Fluent in using AI code assistants, coding agents, and conversational AI (e.g. Claude, ChatGPT) to support the software development lifecycle, and able to establish those practices across a team
Bonus Skills
Experience building or operating metadata, catalog, lineage, or discovery/search systems
Experience with GraphQL APIs and high-throughput, multi-tenant data services
Familiarity with the analytics engineering workflow and the dbt ecosystem
Experience supporting enterprise or single-tenant customers with strict reliability and latency requirements
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$206,699
—
$258,374 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA
About this role
At Chime, we help our members achieve financial peace of mind. To do this we need features that are highly available and human & technical systems that are resilient. That’s where you come in. You will be a member of our Incident Response team to help Chime improve our readiness, response and drive organizational change from incidents.
As an Incident Operations Manager on Chime's Incident Operations team (Platform Engineering), you'll manage incidents end to end: from declaration and coordination, through member communication and member remediation, to review and follow-through. You'll work across Engineering, Product, Member Experience (MX), Core Experience, Risk, Compliance, Legal, and Finance, and lead through influence rather than authority. You'll bring a proactive, solution-oriented mindset and keep the member at the center of every decision. Alongside on-call work, you'll own defined improvement workstreams that make our response better every quarter.
In this role, you can expect to:
Coordinate incidents end to end.
Serve on the incident on-call rotation, including some after-hours coverage on weekends, nights, and holidays. Independently run incidents from declaration to resolution: setting severity, paging the right responders, running the bridge, confirming member impact, and driving mitigation decisions.
Help drive communication during incidents.
Draft clear, accurate member messages across in-app, push, inbox, email, and support channels; move them through Compliance and Legal approval within severity-based timelines; and keep Support and MX teams equipped with talking points.
Drive member remediation to closure
. Run the Remediating phase: define workstreams, DRIs, and exit criteria; partner with Data to size the impacted population; coordinate credits and bulk adjustments with Finance, Compliance, and Core Experience
Keep stakeholders informed.
Deliver timely status reports and sitreps for leadership, and supply impact summaries and timelines that Compliance and Legal use for bank partner and regulatory notifications.
Close the loop
. Facilitate incident reviews for the incidents you manage, capture learnings, and make sure corrective actions have owners and due dates.
Get ahead of problems
. Spot risks and gaps before they become incidents or repeat incidents, raise them early, and come up with a proposed solution.
Improve how we respond
. Own at least one program workstream, such as pre-approved member message templates, runbooks, or response metrics, and ship measurable improvements.
Cross-train and share knowledge.
Build working fluency on both the technical-command and member-impact sides of an incident, and help train coordinators and responders.
To thrive in this role, you have
3+ years in incident management, or a similar operational role, including hands-on coordination of live, customer-impacting incidents.
A strong member focus. You think first about how an incident affects real people and their money, and you measure success by whether members are informed and made whole, not just whether systems are restored.
A proactive, solution-oriented approach. You act before being asked, look for the next risk instead of waiting for it, and bring options and recommendations.
Experience managing the customer side of an incident: writing customer-facing communications, working with support teams, and coordinating remediation.
Calm, structured judgment under pressure; you know when to decide, when to escalate, and when to ask for help.
Enough technical fluency to follow engineers through an investigation and ask good questions (observability, deploys, dependencies, distributed systems).
Experience with incident and observability tools such as PagerDuty, incident.io, Datadog, Slack-based incident tooling, Jira, and Google Workspace.
Clear, concise writing for different audiences: members, technical SMEs, compliance partners, and executives.
Strong follow-through; you drive action items and remediation work to closure without being chased.
Nice to have
Experience in fintech, banking, payments, or another regulated industry.
#LI-Onsite #LI-Onsite
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$123,000
—
$170,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: United States- Chicago, Illinois
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
· Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. Compiles alternative packages for purposes of retrofit, upgrade, or alternative functionality of equipment.
· Independently performs maintenance as per industry standards; creates maintenance standards and instructions for altered or new manufacturing equipment.
· Directs customer counterparts in maintenance optimization efforts, reliability, and preventative maintenance processes.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
· Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. Compiles technical manuals, operations, and maintenance processes relevant to equipment upgrades and automation integrations.
· Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.
· Alters, troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.
· Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.
· Conducts on-the-job training and leads technical programs for technical development of customers and coworkers
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 12 years of related experience in specific industry; or, 15 years of experience in specific industry.
· Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.
· Must be able to use basic hand tools and specialized tools, and programming software as appropriate.
· Extensive travel required. (Local and/or National)
Desirable KSAs:
· Experience in condition based maintenance techniques, precision mechanical alignments, maintenance of applicable process equipment, and automation integration.
· Robust experience in programmable logic controllers, field device troubleshooting, maintenance of electrical drive and motor systems, and motion control devices.
Competencies:
· Communications
· Customer Focus
· Personal Discipline
· Safety
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$49.47
—
$63.28 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: United States- Franklin Park, Illinois
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs mid to expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
· Identifies and sources parts, supplies and repair items as necessary.
· Independently performs maintenance as per industry standards.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Complies with 5S and housekeeping standards.
· Drives and participates in CI activities - processes, results and cost savings.
· Updates records and reviews CMMS history.
· Troubleshoots and analyzes control systems to resolve software/ hardware and configuration problems.
· Utilizes predictive maintenance technologies to collect equipment performance data.
· Provides assistance to lower level technicians and leadership to small teams. Performs more advanced functions as a part of training and development.
· Completes on-the-job and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities, & Behaviors Required:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 3 years of related experience in general industry; or 5 years of related experience in general industry or successful completion of the ATS Technician Progression Program.
· Understands electrical, mechanical, fluid power and control systems. Can analyze problems and perform repairs.
· Must be able to use basic hand tools and specialized tools as appropriate
· May be required to travel.
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$31.70
—
$40.55 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: Costa Mesa, United States; Sta. Ana, United States
WHAT YOU'LL DO
• Manages the site Materials Review Board (MRB) process
• Be fully imbedded within manufacturing process to actively assist in providing resolution, containment, and improvement to nonconforming materials
• Review Manufacturing Work Instructions and provide feedback
• Support in providing clarification or go/no-go decisions to inspectors
• Lead and own the execution of containment of nonconforming items including inspecting to verify non-conforming parts
• Assist in the root cause analysis
• Manage internal triage with engineering teams to support nonconformance dispositions and ensure the investigative tasks are completed in a timely manner
• Ensure data collection and entry is accurate and complete for the MRB process
• Communicate the process performance and quality issues to key stakeholders to drive improvements
• Track and report out MRB metrics on a weekly basis
• Execute vendor return material authorization (RMA) with partnership between Warehouse and Buyers to ensure material leaves the MRB area for suppliers.
• Manage quality containment process for material, tooling, and inspection equipment that are involved in non-conformances impacting production capacity and capability.
• Create inspection plans for incoming material, in-process inspection steps, and end of line inspection, as per direction from product quality engineers
• Train technicians and inspectors to execute inspection plans and data capture in the process.
• Propose, develop and implement quality assurance policies and procedures and review with the product quality engineers
• Review and propose continuous improvement projects for productivity gains, quality improvements, and benefits to Client's quality policy.
• Perform internal audits on processes and procedures, as per direction from Quality Systems Engineer
• Deep dive into data and traceability investigations to identify trends, oddities, inconsistencies, and variation that impacts the effectiveness of processes, procedures, and product quality.
• Stay current with new inspection technologies and techniques and recommend improvements to the inspection process
REQUIRED QUALIFICATIONS
• Associate degree or equivalent in a relevant fields, or equivalent experience in lieu of education
• 5+ years of experience in manufacturing and/or a quality/engineering related role
• Experience in a manufacturing environment supporting HW development and quality management
• Proficiency with computer-aided design (CAD) software and inspection data management software.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.
• Experience with Calibrated equipment (calipers, micrometers, CMM, Faro arm, OMM, etc.)
• Experience reading and interpreting engineering drawings (wire diagrams, work instructions, CAD)
• Analyze inspection results and provide feedback to production, manufacturing engineering, and quality engineering departments.
• Experience using investigative equipment such as x-ray inspection, digital characterization, material certificate of compliance, etc.
• Experience in a facility with AS9100, ISO9001, IATF 16949 or similar QMS standard
• Experience with validation and testing assemblies and their components
• Experience with communicating with suppliers and cross functional teams
PREFERRED QUALIFICATIONS
• Technical or Associates degree in related quality/mechanical/aerospace engineering field
• Direct experience conducting First Article Inspection and Report for internal manufacturing
• ASQ Certified Quality Engineer, Quality Improvement Associate, or equivalent. IPC-A-610 or IPC-A-620 Certification
• Existing work experience is low rate production manufacturing environment
• Knowledge & understanding of dimensioning and tolerancing as per Geometric Dimensioning and Tolerancing (GD&T)
• Experience with inspection of Electrical and Electronic Components (Power Supplies, PCBs, wire-harnesses)
• Experience with Manufacturing processes and their related systems (Jira, MES, ERP, Teamcenter, CAD)
• Experience with auditing processes and procedures in a manufacturing environment
• Detail oriented self starter with minimal oversight - strong ability to communicate with different cross functional teams
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time Internship (June 1, 2027 - August 31, 2027)
The Role
At Nex, we move fast. As a dynamic, growth-oriented company at the forefront of interactive gaming technology, we're looking for a curious and detail-oriented intern to support our playtesting and gameplay research efforts. This is a hands-on opportunity to learn how games are tested, analyzed, and improved - contributing directly to the games we're building while gaining exposure to the wider gaming industry. If you love games and want to understand what makes them fun, this role is for you.
What You Will Do
Support and observe playtesting sessions for our in-development games, capturing detailed notes on player behavior, reactions, and feedback.
Analyze playtest results and compile reports on gameplay effectiveness, player satisfaction, and areas for improvement.
Assist in coordinating and facilitating playtesting sessions, including working with part-time staff and playtesters.
Collaborate with internal studios and producers to understand testing needs and align on priorities.
Conduct competitive research on external games, analyzing their mechanics, design decisions, and player experience. Benchmark findings against our own games to identify best practices, opportunities for improvement, and mechanics with potential for adaptation to our platform.
Compile clear, actionable research reports and share findings with internal studios and producers.
Handle additional operational tasks as needed to support the content team.
Should Have
Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university.
Strong interest in gameplay research, game development, playtesting, or a related field.
Strong communication and writing skills, with a passion for understanding player behavior.
Ability to observe carefully, analyze findings, and provide actionable insights.
A genuine interest in games and familiarity with a range of game genres and platforms.
Detail-oriented, organized, and comfortable working in a fast-paced environment.
What You Will Gain
Hands-on experience with cutting-edge technologies in the evolving gaming field.
A front-row seat to how games are developed, tested, and refined.
A product-driven culture that treasures talent and individual growth.
Mentorship and the opportunity to grow within the content team.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time Internship (June 1, 2027 - August 31, 2027)
The Role
Nex is looking for a curious, detail-oriented
Content Operations Intern
to support the day-to-day financial and operational activities of our Content team.
Reporting to the
Senior Content Operations Specialist
, you will help organise and analyse operational data, track budgets and spending, maintain documentation, and support finance and operational risk management processes. This role is ideal for someone who enjoys working with data, investigating details, bringing structure to information, and finding better ways of working.
You will work closely with
Content, Finance, Legal, and other cross-functional teams
while gaining practical exposure to game and content operations.
What You Will Do
Financial and operational support
Support budget tracking, spending analysis, forecasting updates, and variance reporting.
Help reconcile costs across games, projects, vendors, and expense categories.
Review data and supporting documents to identify missing, inconsistent, or unusual information.
Assist with preparing regular financial and operational reports for stakeholders.
Follow up on outstanding information, invoices, approvals, and action items
Data organisation and analysis
Collect, clean, organise, and validate data from different sources.
Drill into data to understand trends, discrepancies, and their underlying causes.
Maintain spreadsheets, trackers, dashboards, and operational records.
Prepare clear summaries and visualisations that help stakeholders understand the findings.
Look for opportunities to simplify reporting and reduce repetitive manual work.
Invoice, licensing and subscription administration
Support the tracking of purchase requests, approvals, invoices, and payment status by project.
Maintain accurate records of tools, licences, subscriptions, vendors, costs, renewal dates, and project allocations.
Check that invoices and supporting documents are complete and correctly categorised.
Assist with renewal reviews, usage checks, and identification of duplicate or underused subscriptions.
Coordinate with internal stakeholders and vendors to collect required information and documentation.
Finance and operational risk management
Support routine finance controls, data-quality checks, and process-compliance reviews.
Help identify operational risks, process gaps, overdue items, and control exceptions.
Maintain risk, issue, and action trackers and follow up with relevant owners.
Assist in documenting controls and gathering evidence for reviews.
Escalate discrepancies or potential risks to the Senior Content Operations Specialist.
Process improvement and documentation
Document workflows and maintain SOPs, checklists, FAQs, and onboarding materials.
Support improvements to intake, approval, tracking, and reporting processes.
Help test new forms, trackers, dashboards, and automated workflows.
Provide general coordination support across multiple Content Operations workstreams.
Should Have
Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university.
Desired Majors: Finance, Accounting, Business, Economics, Data Analytics, Risk Management, or a related discipline.
Strong interest
in finance operations, operational risk, data analysis
, or process improvement.
Comfortable working with spreadsheets and willing to spend time
organizing, checking, and drilling into detailed data
.
Analytical and curious, with a
desire to understand
not only what happened but also why.
High attention to detail and a disciplined approach to accuracy and documentation.
Able to manage multiple tasks, follow through on open items, and meet deadlines.
Clear written and verbal communication skills.
Proactive, dependable, and comfortable asking questions when information is unclear.
Able to
handle sensitive financial and commercial information responsibly
.
Comfortable operating in fast-paced, evolving environments; proactive and able to work autonomously.
Nice To Have
Familiarity with budgeting, invoice processing, reconciliations, or financial controls.
Experience with
Google Sheets or Microsoft Excel
, including formulas, pivot tables, and charts.
Exposure to
dashboards or workflow tools
such as Notion, Power BI, Tableau, or similar platforms.
Interest in games
, digital content, creative production, AI tools, or technology.
Basic understanding of procurement, vendor management, licensing, or subscription services.
What You Will Gain
How financial and operational processes support game and content production.
Practical budgeting, spending analysis, invoice tracking, and management reporting.
How to identify and manage finance and operational risks.
How licensing, subscriptions, vendors, and approval processes are managed.
How to turn detailed operational data into useful insights.
How to build scalable processes, controls, trackers, and dashboards in a fast-moving environment.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time Internship (June 1, 2027 - August 31, 2027)
The Role
We are seeking a proactive and detail-oriented
Project Management Intern
to join our Content Operations team. This internship is ideal for someone who is organized, adaptable, and eager to gain hands-on experience coordinating game development projects. If you bring positive energy, curiosity, and a results-oriented mindset, we would love to hear from you!
As a
Project Management Intern – Content Operations
, you will support the planning, coordination, and delivery of content projects. You will assist the team with day-to-day project coordination while gaining practical experience in project management, localization, and content operations workflows.
What You Will Do
Support the planning, execution, and delivery of content projects by tracking timelines, milestones, deliverables, and action items.
Support coordination across cross-functional teams and help facilitate clear communication between stakeholders and team members.
Assist with creating and maintaining project documentation, trackers, meeting notes, and progress reports.
Assist with coordinating localization workflows across multiple projects.
Support collaboration with external developers, vendors, and freelancers on outsourced projects.
Help identify project risks, dependencies, or blockers and escalate them to the relevant team members.
Support research and contribute to improvements in internal project management processes and workflows.
Assist with ad-hoc tasks requested by Content team members.
Should Have
Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university.
Desired Majors:
Computer Science, Game Design and Development, Business, Project Management
, or a related field.
Strong organizational and time-management skills, with the ability to manage multiple tasks and priorities.
High attention to detail and a proactive approach to problem-solving.
Strong communication, collaboration, and interpersonal skills.
Proficiency in written and spoken English.
Familiarity with project management tools and workflows is an advantage.
A passion for
game development, digital content
, and emerging technologies.
Previous internship, academic project, or extracurricular experience involving project coordination is a plus.
What You Will Gain
Hands-on experience in project management and content operations.
Exposure to game development, localization, and digital content production workflows.
Opportunities to collaborate with cross-functional teams and external partners.
Practical experience using project management tools, documentation, and reporting processes.
Mentorship and professional development in a fast-paced, collaborative environment.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Remote USA; Berlin, Germany; Raleigh, United States; London, United Kingdom
Workplace: remote
ABOUT YOU
We're looking for a Developer Experience Event Manager where you will plan, manage, and execute high-impact events and developer-facing activations — including B2B conferences, trade shows, developer meetups, hackathons, and speaking engagements — that strengthen Xsolla's presence within the games, tech, and developer communities. You'll work closely with the Director of Experiential Marketing and the Developer Relations team to turn developer engagement priorities into world-class in-person and online experiences, from concept to on-site execution.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead event strategy, logistics, and on-site execution for developer-facing events, including conferences, meetups, hackathons, and activations tied to major platform launches (e.g. Apple WWDC, Google I/O).
Partner closely with Developer Relations to translate regional developer engagement priorities into event plans, ensuring evangelists and technical staff have what they need to shine on-site.
Manage sponsorship deliverables and partnerships at developer- and industry-focused events.
Source and negotiate with venues and vendors (booth builders, AV, creative production, hotels, etc.) for developer events and activations.
Maintain and track detailed budgets across multiple currencies and regions for the developer events portfolio.
Collaborate with Developer Marketing and internal marketing teams to develop event-related campaigns, including landing pages, email marketing, and social media initiatives.
Create and manage event listings on the Xsolla website and registration platforms (e.g., Splash, Luma).
Partner with creative teams to brief and deliver event materials, graphics, and branded assets tailored to developer audiences.
Coordinate speaking sessions, workshops, and panel participation with Developer Relations, Product, and internal stakeholders.
Support the on-site delivery of lighthouse integration showcases and technical demos, working with Developer Relations to bring their content to life at events.
Own event product demonstrations end-to-end — ensuring product demos are ready for each event, and that the Xsolla team attending is fully trained with the correct guidance materials, in partnership with each Product Marketing Manager.
Develop pre-event briefings, on-site run-of-show documents, and post-event reports for developer-focused activations.
Track leads, engagement analytics, and ROI for each event, ensuring timely processing within CRM systems.
Support new event research, sponsorship evaluations, and strategic recommendations for future developer-focused activations.
Travel internationally as needed to oversee event delivery and represent Xsolla at global developer and industry gatherings.
Qualifications & Skills:
3+ years of experience in event management or experiential marketing, ideally within the gaming, tech, or software industry.
Exposure to or genuine interest in developer relations, developer advocacy, or technical communities — you don't need to write code, but you understand what makes developers tick.
Proven ability to manage global events and understand regional nuances and budgets.
Strong project management and organizational skills - able to handle multiple simultaneous projects with precision.
Excellent communication and interpersonal skills (written and verbal), comfortable working with both technical and business stakeholders.
Creative problem-solver with the ability to make quick, informed decisions.
High attention to detail, quality, and brand alignment.
Proficiency with Google Workspace; experience with Atlassian tools (Jira, Confluence) is a plus.
Familiarity with event registration and marketing platforms such as Splash and Luma.
Ability to travel internationally and work flexible hours to support global time zones.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Developer Experience Event Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Los Angeles, CA and varies based on factors such as location and experience.
Location: Remote, Canada; Remote, India; Remote, Poland; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Technical Recruiter, you'll help GitLab build the engineering and product teams behind our DevSecOps platform. In this individual contributor role, you'll partner with leaders across Engineering, Product, Security, and UX and own searches from intake through close. You'll build inclusive pipelines and use data and market insight to guide hiring decisions, while growing into a trusted talent advisor.
What you'll do
Manage full-cycle searches for roles such as Backend and Frontend Engineers, Site Reliability Engineers, Security Engineers, Data Engineers, Engineering Managers, and Product Managers, delivering against agreed recruiting goals and key metrics with accurate, timely documentation in Greenhouse.
Lead intake and kickoff conversations to align hiring teams on role scope, technical requirements, team context, interview plans, and timelines, with senior team guidance as needed.
Partner with hiring teams on structured, equitable technical interviews with clear competencies and actionable feedback; challenge assumptions and escalate risks or blockers early.
Use talent-market research, compensation benchmarks, funnel metrics, and candidate feedback to shape search strategy and address hiring issues.
Assess technical candidates on depth of experience, scope and impact of past work, problem-solving, and open source or community contributions, and how well their skills fit GitLab's teams and technology.
Build research-based, diversity-focused sourcing plans that balance applicants, passive talent, referrals, internal talent, and targeted outreach across technical communities and specialized talent pools.
Deliver a thoughtful candidate experience through disciplined pipeline management, proactive communication, timely feedback, and offer negotiations that clearly explain compensation, equity, and benefits.
Improve recruiting practices by sharing learnings and reusable resources, using artificial intelligence (AI) responsibly, and representing GitLab's mission, values, and culture.
What you'll bring
Intermediate-level recruiting experience, with a track record of owning full-cycle searches independently.
Technical recruiting experience, or a strong interest in learning engineering and product disciplines, tech stacks, team structures, and how software is built and shipped.
Developing advisor skills: building stakeholder trust, influencing without authority, and managing hiring team expectations.
Experience building proactive, diversity-focused sourcing strategies and balanced pipelines for hard-to-fill or specialized roles.
A data-informed approach that turns funnel insights into practical actions.
Strong organization across multiple requisitions and clear written and verbal communication across time zones, with attention to detail and candidate care.
Experience with an applicant tracking system and recruiting tools such as Greenhouse, LinkedIn Recruiter, LinkedIn Insights, SeekOut, or comparable platforms; ability to evaluate AI-generated work, protect confidential information, and share responsible workflows with team members.
Experience recruiting for DevSecOps, developer tools, or open source software is helpful, not required.
About the team
We work in a globally distributed, remote-first Talent Acquisition team where clear communication and reliable follow-through matter. Our team members share learnings and create reusable resources to improve the quality and consistency of hiring across Research & Development.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,400
—
$176,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a GTM Recruiter you'll help GitLab build the go-to-market teams that drive our growth. In this individual contributor role, you'll partner with leaders across Sales, Marketing, Customer Success, Professional Services, Field Operations, Enablement and Ecosystems and own searches from intake through close. You'll build inclusive pipelines and use data and market insight to guide hiring decisions, while growing into a trusted talent advisor.
What you'll do
Manage full-cycle searches for Account Executives, Solutions Architects, Customer Success, Sales Development, and Sales Operations, delivering against agreed recruiting goals and key metrics with accurate, timely documentation in Greenhouse.
Lead intake and kickoff conversations to align hiring teams on role scope, territory or segment, quota and ramp expectations, interview plans, and timelines, with senior team guidance as needed.
Partner with hiring teams on structured, equitable interviews with clear competencies and actionable feedback; challenge assumptions and escalate risks or blockers early.
Use talent-market research, compensation and on-target earnings (OTE) benchmarks, funnel metrics, and candidate feedback to shape search strategy and address hiring issues.
Assess sales candidates on track record, quota attainment, deal complexity, and experience relevant to GitLab's sales segments and approach.
Build research-based, diversity-focused sourcing plans that balance applicants, passive talent, referrals, internal talent, and targeted outreach.
Deliver a thoughtful candidate experience through disciplined pipeline management, proactive communication, timely feedback, and offer negotiations that clearly explain compensation and OTE.
Improve recruiting practices by sharing learnings and reusable resources, using artificial intelligence (AI) responsibly, and representing GitLab's mission, values, and culture.
What you'll bring
Intermediate-level recruiting experience, with a track record of owning full-cycle searches independently.
Sales or go-to-market recruiting experience, or a strong interest in learning sales segments, quotas, OTE, ramp time, territory design, and sales cycles.
Developing advisor skills: building stakeholder trust, influencing without authority, and managing hiring team expectations.
Experience building proactive, diversity-focused sourcing strategies and balanced pipelines.
A data-informed approach that turns funnel insights into practical actions.
Strong organization across multiple requisitions and clear written and verbal communication across time zones, with attention to detail and candidate care.
Experience with an applicant tracking system and recruiting tools such as Greenhouse, Metaview, LinkedIn Recruiter, LinkedIn Insights, SeekOut, or comparable platforms; ability to evaluate AI-generated work, protect confidential information, and share responsible workflows with team members.
Technology or business-to-business (B2B) software recruiting experience is helpful, not required.
About the team
We work in a globally distributed, remote-first Talent Acquisition team where clear communication and reliable follow-through matter. Guided by GitLab’s operating principles, including Speed with Quality, Ownership Mindset, and Customer Outcomes, we take ownership, move with urgency and rigor, and focus on hiring outcomes that matter to our internal customers. We share learnings and create reusable resources to continually improve the quality and consistency of hiring across GTM teams.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,400
—
$146,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Miami Florida; Atlanta Georgia
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Partner Success Manager
, you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner’s service size and scope.
This is a US East Coast role. We're ideally looking for candidates in Miami or Atlanta (remote, but are open to other East Coast locations.
What You'll Do
Own the success of advanced transportation systems in our partner’s cities, acting as the primary point of contact for executive city and agency leadership
Act as a trusted advisor and consultant to our partners, helping to convert their ideas and community needs into revenue opportunities for Via
Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth
Negotiate multi-year and highly complex contract renewals and service expansions to increase year-on-year revenue from each partnership
Who You Are
You have minimum of 4+ years of relevant work experience, including client facing experience, including (but not limited to) consulting, consultative customer success, or success at a high growth company
Entrepreneurial relationship builder who remains calm and collected when faced with highly complex, politically sensitive situations
Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
A reliable, motivated self-starter with a growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others
Compensation and Benefits:
Base Salary Range: $85,000 - $110,000. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Ready to join the ride?
Via is an equal opportunity employer.
Location: Miami Florida; Atlanta Georgia
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Senior Partner Success Manager
,
you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner’s service size and scope.
This is a US East Coast role. We're ideally looking for candidates in Miami or Atlanta (remote), but are open to other East Coast locations.
What You'll Do
Develop a vision and strategy for partners by assessing their strengths and weaknesses to assist them in setting and achieving ambitious goals
Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth
Negotiate and sign contract renewals and service expansions to increase year-on-year revenue from each partnership
Who You Are
You have minimum of 6+ years of relevant work experience, including client facing experience
Relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them
Quantitatively-inclined and data savvy; you may not be a Tableau expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others
Comfortable with frequent travel, you're excited to connect with partners face-to-face
Compensation and Benefits:
Salary Range: $145,000-$165,000. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Ready to join the ride?
Via is an equal opportunity employer.
#LI-KS2
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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ГибридMalta; We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking
USA - Austin (dbt)
Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA
United States- Chicago, Illinois
United States- Franklin Park, Illinois
Costa Mesa, United States; Sta. Ana, United States
СтажёрHong Kong; Nex employees may be expected to collaborate with colleagues across different time zones
СтажёрHong Kong; Nex employees may be expected to collaborate with colleagues across different time zones
СтажёрHong Kong; Nex employees may be expected to collaborate with colleagues across different time zones
УдалённоRemote USA; Berlin, Germany; Raleigh, United States; London, United Kingdom; Ability to travel internationally and work flexible hours to support global time zones
УдалённоRemote, Canada; Remote, India; Remote, Poland; Remote, United Kingdom; Remote, United States; Strong organization across multiple requisitions and clear written and verbal communication across time zones, with attention to detail and candidate care; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote, United States; Strong organization across multiple requisitions and clear written and verbal communication across time zones, with attention to detail and candidate care; The base salary range for this role’s listed level is currently for residents of the United States only
Miami Florida; Atlanta Georgia; We're ideally looking for candidates in Miami or Atlanta (remote, but are open to other East Coast locations
seniorMiami Florida; Atlanta Georgia; We're ideally looking for candidates in Miami or Atlanta (remote), but are open to other East Coast locations