Location: Arlington, VA, United States
Job Title
Resource Management Analyst
Why IDS?
IDS believes in resolving conflict and building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Gov Site (NCR)
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a
Resource Management Analyst
to support financial planning, budgeting, execution, and defense acquisition reporting across complex government programs. This role supports senior leadership by preparing programmatic financial documentation, analyzing resource requirements, managing multi-year budget planning cycles, and supporting PPBE and POM development. The Resource Management Analyst ensures accurate, timely financial data and contributes to strategic resource decision-making.
Key Duties
• Support planning, programming, budgeting, and execution (PPBE) processes, including documentation, tracking, and reporting.
• Assist in developing Program Objective Memorandum (POM) inputs, resource justification materials, and financial execution reports.
• Conduct financial analysis to support program funding strategies, cost projections, and resource prioritization.
• Prepare acquisition-related documentation, resource reports, and metrics for leadership review.
• Coordinate with internal and external stakeholders to gather data, analyze requirements, and support informed financial decisions.
• Maintain accurate financial records, audit support documentation, and program budget tracking tools.
• Identify funding issues, risks, and mitigation options to support program continuity.
• Assist with multi-year budget planning, forecasting, and alignment with organizational priorities.
Requirements
• Bachelor’s degree in Finance, Business Administration, Accounting, or a related field.
• 5–7 years of experience in:
• Defense acquisition guidance and reporting;
or
• Planning, Programming, Budgeting & Execution (PPBE) management;
or
• Program Objective Memorandum (POM) preparation.
• SECRET clearance required.
Compensation
This position is contingent upon award
Questions?
Please reach out to
lolney@idsinternational.com
for additional questions or information.
Location: Muscatatuck, IN, United States
Job Title
Multidomain Operations Manager (Project Management Specialist II)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Muscatatuck, Indiana
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Multidomain Operations Manager (Project Management Specialist II) to support the planning, development, coordination, and execution of complex multidomain operations projects. The selected candidate will lead efforts focused primarily on Electronic Warfare (EW) operations, with a secondary focus on Cyber Operations, while supporting integration across multiple operational domains. This position requires a proven ability to manage large-scale projects, coordinate with internal and external stakeholders, establish responsibilities, manage schedules and budgets, and ensure successful execution of mission requirements. The ideal candidate will bring a strong understanding of multidomain operations and the ability to synchronize efforts across diverse organizations and functional areas.
Key Duties
• Plan, scope, develop, design, and direct major multidomain operations projects.
• Lead project efforts focused on Electronic Warfare operations and related mission requirements.
• Support integration of Cyber Operations into multidomain planning and execution activities.
• Coordinate with external agencies, organizations, and stakeholders to achieve project objectives.
• Collaborate with internal functional elements to establish responsibilities and align expectations.
• Develop and maintain project schedules, milestones, and deliverables.
• Monitor project execution to ensure requirements, timelines, and objectives are met.
• Control and manage project budgets and resource allocations.
• Facilitate communication and coordination among participating organizations and mission partners.
• Identify project risks and develop mitigation strategies to support successful outcomes.
• Support multidomain operational planning and integration activities across various mission areas.
• Provide project status updates, reports, and recommendations to leadership and stakeholders.
Requirements
• Bachelor's degree or equivalent experience.
• Active Top Secret security clearance required.
• Minimum of 8–10 years of experience planning, scoping, developing, designing, and directing major projects with broad requirements in Multidomain Operations.
• Experience focused on Electronic Warfare operations with a secondary focus on Cyber Operations.
• Preferred experience in Electronic Warfare.
• Cyber Operations and Intelligence Operations experience will be considered.
• Demonstrated experience coordinating with external contributing agencies and organizations.
• Demonstrated experience coordinating with various functional elements within an organization.
• Demonstrated experience establishing responsibilities and setting expectations across stakeholders.
• Demonstrated experience controlling and managing project budgets and schedules.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Muscatatuck, IN, United States
Job Title
Project Coordinator (Project Management Specialist)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Muscatatuck, Indiana
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Project Coordinator to provide administrative and project support services in a dynamic operational environment. The selected candidate will support daily office operations, assist project and program leadership with administrative activities, maintain project documentation, coordinate meetings and communications, and help ensure organizational processes run efficiently. This position requires strong organizational skills and the ability to support multiple priorities while maintaining accurate records and documentation.
Key Duties
• Provide general office management and administrative support services.
• Answer and direct phone calls and respond to inquiries.
• Organize and schedule meetings and appointments.
• Produce and distribute correspondence, memos, letters, and forms.
• Develop and maintain filing systems and project records.
• Provide support to visitors and staff.
• Assist with project management documentation and recordkeeping.
• Support Program Managers and Project Managers with administrative taskings.
• Assist with HR-related processes and procedures.
• Communicate with coworkers and assist with problem resolution.
• Utilize Microsoft products to support administrative and project requirements.
Requirements
• Secret clearance required
• Associate degree or equivalent experience.
• Demonstrated experience in general office management services.
• Demonstrated experience with HR policies and procedures and assisting with problem resolution.
• Demonstrated experience with Microsoft products.
• Demonstrated experience organizing and building project management documentation.
• Demonstrated experience assisting Program and Project Managers with administrative taskings.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Muscatatuck, IN, United States
Job Title
Training Director II (Training and Development Manager)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Muscatatuck, Indiana
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Training Director II to lead the planning, development, coordination, and execution of cyber training programs in support of mission requirements. The selected candidate will work closely with leadership, stakeholders, and subject matter experts to identify training needs, establish learning objectives, and ensure effective delivery of training across cyber and multidomain environments. This position requires experience managing personnel, overseeing cyber training activities, and supporting realistic training scenarios within cyber range and test bed environments. The ideal candidate will possess a strong understanding of cyber operations, training development processes, and the technologies required to support advanced training exercises.
Key Duties
• Lead the planning, development, and execution of cyber training programs and events.
• Collaborate with leadership and subject matter experts to identify training requirements and develop effective training objectives.
• Supervise personnel involved in training development and delivery activities.
• Support Army and Joint Cyber Training exercises and training events.
• Develop and coordinate training schedules, materials, and resources.
• Oversee training activities conducted within cyber range and computer test bed environments.
• Ensure training objectives align with mission and operational requirements.
• Evaluate training effectiveness and recommend improvements to training programs.
• Coordinate with stakeholders to support the execution of training scenarios and exercises.
• Support the integration of OT/IT technologies, networking, cellular systems, and IT infrastructure into training environments.
• Assist in the development of realistic operational scenarios to support cyber training objectives.
• Provide reports, recommendations, and updates regarding training activities and outcomes.
Requirements
• Bachelor's degree or equivalent experience.
• Active TS/SCI security clearance required.
• Minimum of five (5) years of experience in cyber range or computer test bed environments.
• Minimum of five (5) years of supervisory experience.
• Minimum of two (2) years of experience conducting Army and Joint Cyber Training.
• Demonstrated experience collaborating with leadership teams and subject matter experts to identify training needs and create effective training objectives.
• Working knowledge of OT/IT technologies, cellular systems, networking, and IT management and implementation for training scenarios.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Muscatatuck, IN, United States
Operations Manager – II (General and Operations Management)
Why IDS?
IDS believes in solving complex challenges through innovation, technical expertise, and operational excellence. We support critical missions across government and defense sectors, delivering impactful solutions that enhance national security. Joining IDS means contributing to meaningful, mission-driven work in highly dynamic environments.
Location
Muscatatuck Indiana
Job Description
IDS is seeking a skilled
Operations Manager II
to support cyber range and training operations within a Department of Defense (DoD) environment. This role requires a hands-on leader with experience managing cyber training programs, coordinating operational activities, and supporting enterprise-level cyber test and training environments.
The Operations Manager will play a key role in planning, executing, and evaluating cyber training events while ensuring alignment with mission objectives and technical requirements.
Key Responsibilities
Plan, coordinate, and execute
cyber range and training operations
Lead and manage
cyber training programs
for Army and Joint environments
Oversee daily operational activities within
cyber testbed environments
Ensure training effectiveness through
evaluation and continuous improvement
Coordinate with
senior DoD stakeholders and leadership
Support integration of
IT/OT systems, networking, and cyber infrastructure
Manage schedules, resources, and operational priorities
Maintain operational readiness of cyber range capabilities
Requirements
Education
Bachelor’s degree in network engineering, Cybersecurity, Information Management, or related discipline
OR
equivalent experience in lieu of degree
Experience
Minimum of
7 years of experience in cyber range or computer testbed environments
Minimum of
7 years of program management or equivalent senior-level DoD / defense industry experience
Minimum of
2 years of experience supporting Army and Joint cyber training exercises
Strong experience planning, executing, and evaluating
cyber training programs
Experience working with
senior DoD personnel and stakeholders
Demonstrated ability to manage
operations in fast-paced, mission-driven environments
Technical Skills
Working knowledge of:
Operational Technology (OT) / Information Technology (IT)
systems
Networking and infrastructure environments
Cellular systems and communications technologies
Cyber range platforms and test environments
Desired Skills
Strong project and operations management abilities
Excellent leadership and coordination skills
Strong communication and stakeholder engagement
Ability to manage multiple priorities simultaneously
Experience in
training environment optimization and performance improvement
Security Clearance
Active Top Secret (TS) / Sensitive Compartmented Information (SCI)
required
Location: Muscatatuck, IN, United States
Program Manager (PM) – III (General and Operations Management)
Why IDS?
IDS believes in resolving complex challenges through innovation, technical expertise, and operational excellence. We support critical missions across the government, defense, and public sectors—delivering solutions that strengthen national security and enable mission success. At IDS, your work directly contributes to high-impact programs supporting today’s most demanding environments.
Location
Muscatatuck, Indiana
Job Description
IDS is seeking an experienced
Program Manager (PM) III
to lead and oversee enterprise-level technology programs in support of Department of Defense (DoD) missions. This role requires a senior leader capable of managing complex programs, coordinating with high-level stakeholders, and driving execution across technical and operational domains.
The Program Manager will be responsible for full lifecycle program management, including planning, execution, risk management, and delivery of Cyber Range or IT/OT-related initiatives.
Key Responsibilities
Lead planning and execution of
large-scale enterprise technology programs
Oversee
program scope, schedule, cost, and performance metrics
Interface with
senior DoD leadership and stakeholders
Manage and mitigate
program risks and issues
Ensure programs align with
mission objectives and operational requirements
Provide oversight of
Cyber Range or IT/OT technology program operations
Coordinate cross-functional teams across technical and operational areas
Maintain awareness of
supporting platforms, infrastructure, and hardware systems
Requirements
Education
Master’s degree in Program Management, Project Management, Business Management, Economics, or related discipline
OR
equivalent experience in lieu of degree
Certifications
One of the following (or equivalent):
Project Management Professional (
PMP
)
Program Management Professional (
PgMP
)
DAU Level III Program Management Certification
Experience
Minimum of
10 years of program management experience
or equivalent senior-level DoD/Defense Industry experience
Experience working directly with
senior DoD personnel and leadership
Senior-level experience includes:
Military
Field Grade Officer or above
, or
Senior NCO (
E‑8 or above
), or
DoD Civilian at
GS‑13 or higher
Experience managing
enterprise-level technology programs
Minimum of
2–5 years managing Cyber Range or IT/OT programs
Strong experience in
complex, mission-driven environments
Desired Skills
Strong leadership and decision-making capabilities
Excellent communication and stakeholder management skills
Ability to manage multiple priorities in fast-paced environments
Deep understanding of
DoD program structures and processes
Experience with
technical program execution and infrastructure environments
Security Clearance
Active Top Secret (TS) / Sensitive Compartmented Information (SCI)
required
Location: Bălți, Moldova
Responsabilități principale:
Gestionarea, menținerea și dezvoltarea portofoliului de clienți corporativi din regiunea Nord
Identificarea și atragerea de noi clienți corporativi și dezvoltarea de noi oportunități de business
Dezvoltarea și menținerea unor relații profesionale solide
Efectuarea vizitelor regulate la clienții din portofoliu și identificarea necesităților acestora
Prezentarea, promovarea și comercializarea soluțiilor, produselor și serviciilor Moldcell, adaptate nevoilor specifice ale clienților business
Realizarea și depășirea indicatorilor de performanță (KPI) stabiliți
Competențe și studii:
Studii superioare
Experiență de minimum 1 an în Vânzări, și/sau Deservirea clientilor
Cunoașterea fluentă a limbilor română și rusă; cunoașterea limbii engleze constituie un avantaj
Permis de conducere categoria B și experiență practică de conducere
Profil personal:
Orientare spre rezultate, organizare și autonomie
Abilități de comunicare, prezentare și negociere
Flexibilitate, capacitate de ascultare activă
Responsabilitate, rezistență la stres și perseverență
Реальная возможность вырасти до руководителя отдела продаж График работы: 5/2, с 09.00 до 18.00 Торговый представитель обязанности: Развивать новое и перспективное направление – оптовые поставки свежесрезанных цветов из Китая; Искать и привлекать оптовых клиентов (цветочные базы, сети магазинов, салоны) в Санкт-Петербурге и СЗФО;
Location: (Multiple States), United States
About Improvado
Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model, and put an AI agent on top so marketing teams can ask questions of their own data without going through BI or IT.
What we sell:
extraction and 500+ connectors; data transformation (SQL and dbt-compatible); Marketing Data Governance — taxonomy, naming, data-quality rules; warehouse and storage; dashboards; AI agent and MCP access to live marketing data; DECS, data engineering as a service on a 2 to 4 week SLA.
Who buys it:
Economic buyers:
CMO, VP Marketing, VP Demand Gen, agency COO and ops leadership
Technical evaluators:
VP or Director of Marketing Analytics, marketing analysts, data engineering, sometimes IT and security
Segments:
enterprise brands, mid-market, agencies
Verticals:
pharma and healthcare, financial services, retail and eCommerce, gaming, agencies
Why this role, now
Our messaging is not aligned.
Positioning, web, sales pitch, product and content each carry a different version of what Improvado is. The market categorizes us as "marketing ETL" while we position as an AI marketing analytics platform. That gap costs us deal quality and price.
The category is crowded and moving fast.
Battlecards exist but decay, and nobody owns keeping them true.
Attribution, incrementality and causal measurement is where deals are won and lost
— and it is the hardest thing to argue credibly without hand-waving.
Analyst firms are a silent blocker.
When an enterprise buyer asks Gartner or Forrester about Improvado, there is no briefed narrative waiting for them.
You would not start from a blank page. We already have a positioning registry, roughly 11 documented buyer personas, a pain-point and value-prop library, competitor intel reports and about 10 battlecards. They are inconsistent and under-used. Your first job is to make one version true and make people use it.
What you'll own
Positioning and messaging.
Core positioning, category framing and message hierarchy across ICPs and personas. ICP and persona documentation that is used, not filed. The messaging layer of new product and feature launches, including the internal rollout that makes the field able to sell it.
Competitive intelligence and win/loss.
A structured win/loss interview program with quarterly readouts. Living battlecards. Monitoring competitor positioning, pricing and product moves, and driving our counter-positioning.
Sales enablement.
The core pitch narrative, demo storyline and objection-handling framework. The messaging components of new-rep onboarding. A standing weekly cadence with Sales leadership — not quarterly check-ins. Direct support on competitive and enterprise deals: RFPs, security and technical evaluations, displacement plays.
Market and analyst relations.
The Improvado narrative for Gartner, Forrester and category influencers, so that a buyer's analyst call becomes an accelerator rather than a blocker. Feeding structured market and buyer insight back into product prioritization.
What we're looking for
4 to 8 years in product marketing, or an equivalent blend of product marketing with marketing analytics, marketing or data ops, sales engineering, analytics consulting, or product management on a data product.
Category fluency in marketing data and measurement: attribution models, incrementality testing, MMM, data governance and taxonomy, warehouses and ETL/ELT — including where each is honestly weak.
B2B SaaS sold to marketing or data buyers. Marketing analytics, martech, measurement, CDP, BI and data-infrastructure vendors are the reference profile.
Proof you have shipped, not just documented: positioning that changed the website and the pitch, battlecards reps actually opened, a win/loss program that survived past its second quarter.
Writing that survives contact with a skeptical technical buyer — claim and evidence, not adjective stacking.
Comfort operating close to Sales: weekly cadence, deal reviews, live calls, direct feedback.
Nice to have:
hands-on SQL, dbt or BI, enough to validate a claim yourself. Experience marketing AI capabilities without hype. Analyst-relations experience. Agency-side or enterprise-brand background. Vertical depth in pharma and healthcare, financial services, retail and eCommerce, or gaming.
Not a fit if:
your product marketing has been mostly launch logistics and content calendars; you need a fully staffed team and a finished brand system to be effective; you are uncomfortable being told in a deal review that your messaging did not work.
How we measure success
Win rate in competitive deals against our top 3 named competitors, baseline set in month 1.
Stage-to-stage conversion on open opportunities, particularly discovery to demo to proposal.
Time-to-first-deal for new reps.
Field adoption of enablement assets — measured, not assumed.
Win/loss program running on cadence, with themes that visibly change product and GTM decisions.
Message consistency: a quarterly audit across web, deck, product UI and content.
What We Offer
Remote-first environment
Competitive compensation
Medical and dental benefits
401K plan
Unlimited PTO
Paid holidays
Professional development reimbursement
Location: (Multiple States), United States
About Improvado
Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model, and put an AI agent on top so marketing teams can ask questions of their own data without going through BI or IT.
What we sell:
extraction and 500+ connectors; data transformation (SQL and dbt-compatible); Marketing Data Governance — taxonomy, naming, data-quality rules; warehouse and storage; dashboards; AI agent and MCP access to live marketing data; DECS, data engineering as a service on a 2 to 4 week SLA.
Who buys it:
Economic buyers:
CMO, VP Marketing, VP Demand Gen, agency COO and ops leadership
Technical evaluators:
VP or Director of Marketing Analytics, marketing analysts, data engineering, sometimes IT and security
Segments:
enterprise brands, mid-market, agencies
Verticals:
pharma and healthcare, financial services, retail and eCommerce, gaming, agencies
Why this role, now
Our messaging is not aligned.
Positioning, web, sales pitch, product and content each carry a different version of what Improvado is. The market categorizes us as "marketing ETL" while we position as an AI marketing analytics platform. That gap costs us deal quality and price.
The category is crowded and moving fast.
Battlecards exist but decay, and nobody owns keeping them true.
Attribution, incrementality and causal measurement is where deals are won and lost
— and it is the hardest thing to argue credibly without hand-waving.
Analyst firms are a silent blocker.
When an enterprise buyer asks Gartner or Forrester about Improvado, there is no briefed narrative waiting for them.
You would not start from a blank page. We already have a positioning registry, roughly 11 documented buyer personas, a pain-point and value-prop library, competitor intel reports and about 10 battlecards. They are inconsistent and under-used. Your first job is to make one version true and make people use it.
What you'll own
Positioning and messaging.
Core positioning, category framing and message hierarchy across ICPs and personas. ICP and persona documentation that is used, not filed. The messaging layer of new product and feature launches, including the internal rollout that makes the field able to sell it.
Competitive intelligence and win/loss.
A structured win/loss interview program with quarterly readouts. Living battlecards. Monitoring competitor positioning, pricing and product moves, and driving our counter-positioning.
Sales enablement.
The core pitch narrative, demo storyline and objection-handling framework. The messaging components of new-rep onboarding. A standing weekly cadence with Sales leadership — not quarterly check-ins. Direct support on competitive and enterprise deals: RFPs, security and technical evaluations, displacement plays.
Market and analyst relations.
The Improvado narrative for Gartner, Forrester and category influencers, so that a buyer's analyst call becomes an accelerator rather than a blocker. Feeding structured market and buyer insight back into product prioritization.
What we're looking for
4 to 8 years in product marketing, or an equivalent blend of product marketing with marketing analytics, marketing or data ops, sales engineering, analytics consulting, or product management on a data product.
Category fluency in marketing data and measurement: attribution models, incrementality testing, MMM, data governance and taxonomy, warehouses and ETL/ELT — including where each is honestly weak.
B2B SaaS sold to marketing or data buyers. Marketing analytics, martech, measurement, CDP, BI and data-infrastructure vendors are the reference profile.
Proof you have shipped, not just documented: positioning that changed the website and the pitch, battlecards reps actually opened, a win/loss program that survived past its second quarter.
Writing that survives contact with a skeptical technical buyer — claim and evidence, not adjective stacking.
Comfort operating close to Sales: weekly cadence, deal reviews, live calls, direct feedback.
Nice to have:
hands-on SQL, dbt or BI, enough to validate a claim yourself. Experience marketing AI capabilities without hype. Analyst-relations experience. Agency-side or enterprise-brand background. Vertical depth in pharma and healthcare, financial services, retail and eCommerce, or gaming.
Not a fit if:
your product marketing has been mostly launch logistics and content calendars; you need a fully staffed team and a finished brand system to be effective; you are uncomfortable being told in a deal review that your messaging did not work.
How we measure success
Win rate in competitive deals against our top 3 named competitors, baseline set in month 1.
Stage-to-stage conversion on open opportunities, particularly discovery to demo to proposal.
Time-to-first-deal for new reps.
Field adoption of enablement assets — measured, not assumed.
Win/loss program running on cadence, with themes that visibly change product and GTM decisions.
Message consistency: a quarterly audit across web, deck, product UI and content.
What We Offer
Remote-first environment
Competitive compensation
Medical and dental benefits
401K plan
Unlimited PTO
Paid holidays
Professional development reimbursement
Location: Gurugram, Haryana, India
NEOLYTIX
ABM Specialist / Assistant Manager
Account-Based Marketing · Healthcare SaaS · Senior Associate / AM band
FUNCTION
Marketing
EXPERIENCE
3–5 Years
LOCATION
Gurugram (Onsite)
SHIFT
UK (1:30–10:30)
Role Overview
Neolytix is a US-headquartered healthcare BPO/KPO serving 280+ healthcare organizations across RCM, Credentialing & Provider Enrollment, Medical Coding, Virtual Medical Assistants, and Payer Analytics, with delivery centers in Gurugram and Manila — including our proprietary InCredibly credentialing platform. We are transitioning from a services company to a Services-as-Software model.
The ABM Specialist / Assistant Manager owns Neolytix’s account-based marketing motion across 1:1 (strategic named accounts), 1:few (ICP segment clusters, e.g., rural hospital RCM), and 1:many (programmatic, intent-gated) tiers. You’ll build and run intent-driven account scoring, tiered engagement playbooks, and enrichment workflows in close partnership with Sales, Demand Generation, and Product Marketing — turning signal data into prioritized, sales-ready accounts.
Key Responsibilities
Account Segmentation & Tiering
Define and maintain target-account universes across all three ABM tiers — 1:1 strategic, 1:few ICP clusters, and 1:many programmatic segments.
Set tier-specific playbooks: bespoke for 1:1, shared with light personalization for 1:few, and rules-based programmatic for 1:many.
Intent Signal Monitoring & Scoring
Own recurring intent-signal ingestion (ZoomInfo intent, Apollo, Definitive Healthcare) and convert raw signals into scored account briefs (HOT/WARM/WATCH).
Track signal trends (warming/cooling accounts) and flag ICP-fit exceptions before accounts are actioned.
Maintain the state/tracking files and cadence that keep signal briefs current and non-duplicative day over day.
Enrichment & Data Hygiene
Run account and contact enrichment (Apollo, ZoomInfo) once accounts clear a signal threshold — firmographic and contact data complete before handoff.
Maintain clean handoff protocols to Sales — CRM record checks, email verification, title confirmation, and sequence-conflict checks — before enrollment.
Sales Alignment & Handoff
Deliver prioritized, tiered action lists to assigned AEs on a regular cadence; run structured syncs to confirm status, resolve ICP flags, and align on next-best-actions.
Maintain campaign-tagging discipline in HubSpot (lead source, ICP tier, campaign name) for attribution.
Campaign Design, Reporting & Collaboration
Build multi-channel engagement per tier — email, LinkedIn/paid social, direct mail, webinars, events — matched to 1:1, 1:few, or 1:many treatment; partner with Product Marketing on persona-specific messaging (CMO/COO).
Report pipeline influenced, account engagement, and signal-to-pipeline conversion to leadership monthly; run post-campaign reviews and a testing roadmap.
Act as the connective layer between Sales, Product Marketing, and Demand Generation for all account-based activity.
What You Bring
Must-Have
3–5 years of B2B marketing, with at least 2 years running ABM programs across 1:1, 1:few, and/or 1:many models.
Hands-on with intent data platforms and translating signals into sales-ready account lists.
A track record of partnering directly with Sales/AE teams on account strategy and handoff — not just campaign delivery.
Hands-on with intent/ABM platforms (ZoomInfo, Definitive Healthcare, Warmly, 6sense, Demandbase, or similar), enrichment (Apollo), and CRM/marketing automation (HubSpot).
Strong grasp of account scoring, tiering, and multi-touch campaign design; comfortable building signal-to-pipeline dashboards.
Proficiency in HubSpot, Salesforce (or equivalent CRM), and LinkedIn Campaign Manager.
Preferred
B2B SaaS or healthcare-technology marketing background.
Familiarity with the US healthcare provider landscape (hospitals, rural health systems, specialty practices, behavioral health); working knowledge of RCM, credentialing, or practice-management categories.
Familiarity with project-management tools (Asana, Notion, or Jira).
Eligibility Criteria
Education:
Bachelor’s degree (Marketing, Business, or a related field) is mandatory and must be completed — candidates currently pursuing or with an incomplete graduation are not eligible.
Communication:
Strong written and verbal English — able to run structured syncs with Sales stakeholders and present ABM performance to leadership.
Work mode & shift:
Onsite at Gurugram, full-time, UK shift (1:30 PM – 10:30 PM IST) & Should be flexible.
Notice period:
Immediate joiners or candidates on short notice preferred.
Why Join Neolytix
High-Visibility Pipeline Role
Drive pipeline across the full ABM tier structure, with direct exposure to Sales and Marketing leadership.
Scale an Intent-Driven Motion
Build ABM for a rapidly growing Healthcare SaaS product targeting the US mid-market.
Ownership Culture
An environment that values ownership, curiosity, and continuous improvement.
Development Support
Learning resources, external certifications, and leadership mentoring.
Location: Pasig, Philippines
Neolytix is a healthcare services and technology organization that supports medical practices and healthcare businesses through specialized operational solutions. We operate with globally distributed teams and are committed to delivering operational excellence, maintaining strong compliance standards, and creating an engaging employee experience across all locations.
We are seeking an experienced, commercially minded
Human Resources Business Partner (HRBP)
to support leaders and employees across the Philippines, Latin America, and the United States. This individual will act as a strategic advisor and hands-on HR partner, helping business leaders build high-performing teams while ensuring fair, consistent, compliant, and people-centered HR practices.
The HRBP will partner with functional and operational leaders across the Philippines, Latin America, and the United States to align people strategy with business goals. The role is responsible for advising on employee relations, performance management, workforce planning, engagement, talent development, organizational change, and policy implementation.
This position requires a practical understanding of the challenges of managing distributed, multicultural teams. The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements.
Key ResponsibilitiesRegional Business Partnership
Partner closely with business leaders across the Philippines, Latin America, and the United States to understand workforce priorities, operational needs, organizational challenges, and people-related risks.
Translate business objectives into regional people plans covering headcount planning, hiring, retention, performance, talent development, and employee engagement.
Provide proactive HR guidance to leaders on team structure, role clarity, manager effectiveness, internal mobility, succession planning, and organizational change.
Act as a trusted advisor and coach to people managers, supporting them in making fair, timely, and business-aligned people decisions.
Collaborate with HR, Operations, Finance, Talent Acquisition, Payroll, and Legal stakeholders to ensure coordinated people support across regions.
Identify regional trends, recurring employee concerns, and organizational risks; recommend practical and scalable improvements.
Employee Relations and Workplace Investigations
Manage and advise on sensitive employee-relations matters, including conduct concerns, attendance, performance issues, conflicts, grievances, workplace investigations, corrective action, and separations.
Ensure employee-relations matters are addressed promptly, objectively, confidentially, and with appropriate documentation.
Guide managers through performance improvement plans, coaching plans, written warnings, final notices, and other corrective-action processes.
Conduct or support workplace investigations in accordance with company policy, local employment requirements, and applicable escalation protocols.
Partner with HR leadership and legal counsel, as appropriate, on complex employee-relations matters and high-risk decisions.
Maintain consistency in the application of policies and employment practices while accounting for country-specific legal and cultural considerations.
Regional Compliance and Policy Administration
Support implementation and consistent application of Neolytix HR policies across the Philippines, Latin America, and the United States.
Maintain working knowledge of key employment-practice requirements applicable to supported regions, including employment classification, working hours, leave administration, wage-and-hour considerations, disciplinary practices, employee documentation, and separation processes.
Partner with local HR, Payroll, Finance, and external advisors to ensure appropriate country-specific compliance and documentation.
Identify policy gaps, process risks, and inconsistent practices; recommend updates that balance regional requirements with a cohesive global employee experience.
Support audit readiness and provide HR documentation, reports, and records as needed.
Escalate legal, regulatory, and employee-relations risks to HR leadership and appropriate internal or external counsel.
Performance, Talent, and Leadership Development
Support the design and execution of performance-management processes, including goal setting, performance reviews, calibration discussions, development planning, and performance-improvement processes.
Coach managers to give clear feedback, set measurable expectations, document performance concerns, and address issues early.
Partner with business leaders and Talent Acquisition on workforce planning, job design, hiring priorities, interview quality, and onboarding readiness.
Support talent reviews, succession planning, and identification of high-potential employees and critical roles.
Help implement leadership-development, manager-training, and employee-learning initiatives that build capability across regions.
Ensure career development and internal-mobility practices are equitable, transparent, and aligned with business needs.
Employee Engagement and Culture
Use employee-engagement surveys, pulse checks, retention data, exit-interview feedback, and manager input to identify cultural strengths and opportunities.
Partner with leaders to develop clear and measurable action plans in response to engagement and employee-experience findings.
Support initiatives that promote inclusion, recognition, effective communication, wellness, and connection among remote and distributed employees.
Facilitate or support manager conversations, employee listening sessions, and culture-building activities across regional teams.
Promote Neolytix values and reinforce a consistent, respectful, and accountable employee experience across the employee lifecycle.
HR Operations, Data, and Reporting
Maintain accurate, timely, and confidential HR documentation for supported employee populations.
Partner with HR Operations, Payroll, Benefits, and HRIS teams to resolve employee concerns and ensure smooth people processes.
Analyze regional people metrics, including attrition, retention, absenteeism, time-to-fill, engagement, internal mobility, performance outcomes, and employee-relations trends.
Develop reports and concise insights for business leaders and HR leadership, highlighting risks, root causes, and recommended actions.
Identify opportunities to streamline workflows, improve service delivery, standardize documentation, and automate recurring HR processes.
Ensure employee data is handled in accordance with company standards, access controls, privacy requirements, and applicable data-protection obligations.
Location: Quezon City, Metro Manila, Philippines
Location: Eastwood, Quezon City
Work Setup: Hybrid, onsite 2-3 times per week
Schedule: Full-time, 7PM-4AM or 8PM-5AM
Shape Better People. Build Better Teams!
Bring your expertise into the heart of the business — where employees, performance, and growth come together! Great performance is achieved when employees receive clear expectations, meaningful feedback, practical coaching, and managers who know how to lead with confidence.
What You’ll Do:
🎯Set the Goal and Raise the Bar
Drive performance management (goal-setting, reviews, calibration, documentation, and PIPs)
Help managers set clear expectations and have better performance conversations.
Coach employees and leaders on feedback, accountability, development, and growth.
🤝Talk People Through It
Provide hands-on HRBP and employee-relations support.
Explain HR processes in a way people actually understand.
Handle difficult conversations with confidence, empathy, and a positive frame.
Know when to push, when to listen, and when to escalate.
📊Turn Data Into Action
Maintain accurate voluntary and involuntary attrition records and exit classifications.
Own and regularly update the attrition tracker across key fields.
Analyze turnover trends, exit feedback, high-risk populations, and potential retention drivers.
Prepare recurring HR reports and basic dashboards covering attrition, headcount movement, performance-cycle completion, and other agreed HR metrics.
Translate data into leader-ready insights, highlighting trends, possible root causes, and recommended actions.
Support exit interviews, exit surveys, employee listening activities, and tracking of retention interventions over time.
We’re Looking For Someone Who:
Preferably has an HR Generalist / HRBP-type experience with exposure to different HR facets
Is experienced in goal-setting and/or performance management
Is a strong communicator who loves explaining and influencing others,
assertive, approachable, positive, and is comfortable coaching people and handling difficult conversations
Is data-aware and able to turn HR data into practical actions
Has around 1-5 years of relevant HR experience. Fresh graduates with meaningful HR internship experience may also be considered!
Required
: Prior night-shift experience or experience supporting US/global stakeholders
Location: Gurugram, Haryana, India
NEOLYTIX
Senior Manager, AR RCM
Operations | Accounts Receivable | Gurugram
DEPARTMENT
Operations, RCM
EXPERIENCE
15+ Years
LOCATION
Gurugram (Onsite)
SHIFT
US Shift
REPORTS INTO
CEO & COO
⚠ US Shift: This role operates on a US-aligned shift, onsite at our Gurugram delivery centre. Consistent availability during US business hours is non-negotiable. Apply only if you can commit to this fully.
⚠ Non-Negotiable: A minimum of 15 years of hands-on US healthcare AR and RCM experience is required. Profiles without this depth of domain experience will not be considered regardless of seniority or education.
About the Role
Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. Our RCM practice runs medical coding, charge entry, payment posting, and AR and denials management for physician groups and health systems across multiple specialties and payer environments.
The Senior Manager, AR RCM is the most senior AR delivery leader in the India operations. Reporting directly to the CEO and COO, this role carries full accountability for AR performance across the Neolytix client portfolio: net collection rates, AR aging, denial resolution, follow-up compliance, and the teams that execute this work every day.
This is not a monitoring role and not a reporting role. You own the outcome. If AR aging is trending in the wrong direction, you know why before leadership asks. If a client's net collection rate is below benchmark, you have a recovery plan before the QBR. You lead a multi-tier AR team, hold SLAs before they breach, and bring strategic clarity to the CEO and COO on the financial health of every account. If that describes the way you have built your career, this role is built for you.
Key Responsibilities
1. AR Delivery Ownership & SLA Accountability
Own end-to-end AR performance across the full Neolytix client portfolio: follow-up compliance, AR aging distribution, denial resolution timelines, and net collection rates.
Define and enforce SLA commitments by account: touch cadences, AR aging thresholds, payer follow-up windows, and escalation timelines.
Drive the operating cadence: daily floor reviews, weekly performance dashboards, and monthly executive reporting to the CEO and COO.
Serve as the senior escalation authority for all AR delivery issues, with direct accountability for resolution and root-cause documentation.
2. Revenue & Financial Performance
Own the financial metrics that matter: net collection rate, AR aging distribution (including AR >90), first-pass yield, denial rate, cost to collect, and payment variance.
Identify revenue optimization opportunities within the existing portfolio: payer mix trends, underpayment patterns, denial root causes, and write-off risk.
Present financial performance analysis and recovery plans to the CEO and COO with clarity and conviction. You do not describe the chart; you explain what it means and what you are doing about it.
3. Denial Management & Payer Strategy
Own the denial management function end to end: root cause categorization, appeal workflows, payer-specific escalation protocols, and first-pass improvement plans.
Stay current on payer policy changes, CMS billing updates, and coding guideline shifts that affect denial rates and collection timelines.
Develop payer-specific follow-up strategies and embed them into team workflows and SOPs.
4. Team Leadership & Talent Development
Lead a multi-tier AR team: Team Leads, Senior Associates, and Associates across the AR and denials function.
Own performance management, succession planning, and high-potential identification for the AR org.
Partner with Talent Management on hiring, onboarding, and retention of AR talent, including calibrating role requirements for the team as it scales.
Build a performance culture grounded in accountability, data fluency, and continuous improvement.
5. Client Engagement & Retention
Act as the senior operational partner for strategic AR accounts, maintaining relationships at the decision-maker level.
Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion conversations.
Surface delivery risks proactively and communicate resolution plans to clients before issues escalate.
6. Process Excellence & Compliance
Own SOPs for all AR workflows: initial follow-up, denial management, appeals, escalation, and write-off protocols.
Ensure operations remain compliant with HIPAA, CMS billing requirements, and payer-specific compliance standards.
Drive continuous improvement across AR workflows using structured problem-solving and root-cause analysis.
What You Bring
Must-Have
15 or more years of US healthcare AR and RCM experience, with senior leadership accountability over large multi-specialty AR portfolios.
Mastery of AR financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one and defend your analysis when challenged.
Deep denial management expertise: root cause categorization, payer-specific appeal strategies, and a track record of improving first-pass rates.
Experience leading multi-tier AR teams of 50 or more FTEs, including Team Leads and supervisors.
Commercial payer experience across BCBS, Aetna, Cigna, UHC, and regional payers, alongside Medicare and Medicaid.
Multi-specialty billing exposure: physician groups, hospital systems, or both.
Excellent client-facing communication: comfortable presenting to C-suite clients and internal senior leadership with equal confidence.
Commitment to the US shift, onsite in Gurugram.
Strong Preference
Prior experience in a BPO, MSO, or KPO environment delivering AR services for US healthcare clients, not in-house captive only.
Exposure to multiple billing and EHR platforms: AdvancedMD, Athenahealth, Epic, Kareo, Centricity, or similar.
Track record of building or restructuring an AR team and improving performance metrics within 12 months.
Power BI or advanced Excel for AR performance tracking and executive reporting.
Nice-to-Have
MBA or postgraduate degree in healthcare administration, business, or a related discipline.
Six Sigma Green Belt or equivalent process improvement methodology applied to an AR workflow.
CPAT (Certified Patient Account Technician) or equivalent AR or RCM certification.
Experience across multi-geography delivery: India and Philippines operating in parallel.
Who You Are
You treat AR aging as a story, not a spreadsheet. You know what each band means for revenue risk and you communicate it that way to leadership.
You hold SLAs before clients ask about them. Reactive escalation management is not something you do.
You can tell the CEO what a number means, not just what it is. Your analysis ends with a so-what and a plan, not a chart.
You hold your team to a high standard without losing them. Accountability and development are not in tension in the way you lead.
You see denial patterns before they become denial trends. Root cause is where you start, not where you finish.
Eligibility Criteria
Education: Graduate degree mandatory. Postgraduate degree (MBA or equivalent) preferred.
Experience: 15 or more years in US healthcare AR and RCM. Non-negotiable.
Communication: Excellent spoken and written English. You will present to the CEO and COO regularly and manage senior client relationships. Communication below this standard will not progress.
Shift: US-aligned shift, onsite in Gurugram. This is firm. Apply only if you can commit to this consistently.
Notice Period: 30 to 45 days preferred. Up to 60 days considered for the right profile.
Performance Expectations (KPIs)
In the first 12 months:
Net collection rate: sustained at or above agreed client benchmarks across the managed portfolio.
AR >90 days: percentage trending down or held within client SLA thresholds.
Denial rate and first-pass yield: measurable improvement within 90 days on priority accounts.
SLA achievement: 95% or above on committed follow-up and resolution timelines across the portfolio.
Client retention: no unplanned exits attributable to AR delivery performance.
Team performance: productivity and quality metrics for the AR team within benchmark, with clear improvement plans for underperforming sub-teams.
Executive reporting: weekly and monthly dashboards delivered accurately and on time, with actionable narratives, no follow-up questions from the COO needed.
Hiring Process
Stage 1: Talent Management screening and profile review. AR domain depth and tenure verified at this stage.
Stage 2: Functional interview with the COO covering AR delivery depth, financial metric fluency, denial management approach, and team leadership track record.
Stage 3: Conversation with the CEO covering strategic fit, client philosophy, and leadership approach.
Stage 4: Reference checks and offer.
Why Join Neolytix
Senior Leadership, Real Scope
Own AR delivery for 270+ US provider organizations. This is not a slice of a portfolio. It is the entire function, reporting directly to the CEO and COO.
Strategic Visibility
Direct access to and regular engagement with senior leadership. Your analysis and judgment directly inform how the business runs and grows.
Build, Not Just Run
Significant opportunity to shape how the AR function scales: team structure, process standards, tooling, and performance frameworks.
Competitive Package
Compensation benchmarked to senior RCM leadership in Delhi NCR, with performance-linked incentives tied to portfolio outcomes.
Location: Gurgaon, India
NEOLYTIX
Assistant Manager, RCM Business Excellence
Revenue Cycle Management | Governance & Performance | Gurugram
DEPARTMENT
RCM Business Excellence
EXPERIENCE
6–8 Years
LOCATION
Gurugram (Onsite)
SHIFT
India Hours | US AM Overlap
REPORTS INTO
President & COO
⚠ This is not a delivery role. You will not run RCM accounts, manage billing teams, or handle client escalations. You will own the independent measurement layer that tells leadership whether delivery is doing what it committed to do. If you want to go deeper into governance and analytics rather than climb an operations delivery ladder, read on.
About the Role
Neolytix is a US-headquartered healthcare managed services organization running RCM, credentialing, and provider services for 270+ provider organizations across the US. Our delivery teams operate from Gurugram, Manila, and Chicago.
We are creating a new seat: Assistant Manager, RCM Business Excellence. This is the founding role of an independent governance function. You will sit alongside delivery, not inside it: your mandate is to define what good process looks like for every RCM account, measure whether it actually happens, and give leadership numbers they can act on. Quality assurance reports to you. You define the metrics, own the cadence, and build the function as it scales.
The shift is India business hours with overlap into the US morning for leadership reviews. This is not a night shift role. If you have spent your RCM career on a night shift at a BPO, that changes here.
What You Will Own
1. Process SLA Conformance
Define the committed process standard per RCM account: charge lag, posting turnaround, AR touch cadence, denial resolution timelines, and aging thresholds.
Track actual performance against committed standards at a granular level. Strategic accounts reviewed weekly, the rest monthly.
Flag risks proactively with proposed solutions before they breach SLAs.
2. Monthly Performance Insight
Build the monthly performance pack from daily productivity and quality data. The standard: a reader can act on it without asking a follow-up question.
Breaches carry a named owner and a resolution date. Last month's breaches are re-checked before new ones are raised.
Contribute to weekly and monthly dashboards shared with delivery leadership and, where relevant, clients.
3. Quarterly Financial Review
Analyse financial performance across all RCM accounts: charges, collections, AR aging, denial rate, net collection rate, and cost to collect.
Present trends to senior leadership each quarter. You will be supported in building this, and expected to stand behind your conclusions when challenged.
4. Quality Function Ownership
Line management of the Quality Lead and QA analysts. You own the sampling plan, audit calendar, scoring consistency, and auditor calibration.
Ensure QA findings reach the floor and drive change, rather than living in a report.
Audit team output for accuracy; identify recurring error patterns and drive corrective action.
5. Process Change Measurement
When a new coding guideline, SOP, or process rule goes out, measure whether it was adopted and what it did to denials or rework.
Rule issued, adoption measured, impact quantified, result fed back. Close the loop, do not just report the issuance.
What You Bring
Must-Have
6 to 8 years in US healthcare RCM operations, with hands-on exposure to AR and denials and a working understanding of how process failure shows up in revenue.
Experience building a reporting, MIS, or business excellence function from scratch: defining the metrics, sourcing the data, establishing the cadence. Inheriting and running a function is not the same thing.
Fluency in RCM financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one, not just report the number.
Advanced Excel and working SQL. You use SQL to validate data, not to list it as a skill.
Confidence presenting findings to senior leadership and holding a position when challenged. This means publishing numbers that make delivery look bad when the numbers say so.
Strong Preference
Six Sigma Green Belt or equivalent process excellence training you have actually applied to a live project, not just certified.
Experience across multiple billing platforms (AdvancedMD, Athenahealth, Kareo, Epic, Centricity, or similar) and the data normalisation that comes with it.
Prior management of a small quality or audit team.
Power BI familiarity, though the analytics team owns the front end.
Nice-to-Have
Healthcare analytics firm or BPO process excellence background.
Experience designing and running an MIS reporting function in a US RCM environment.
Exposure to SSAE-18 or SOC 2 audit readiness in an RCM context.
Who You Are
You publish findings that make the delivery team look bad, and you sleep fine afterward. If you soften conclusions to keep the peace, this is the wrong seat.
You build something and then measure whether it worked. The artifact is not the point; the change it produced is.
You ask what a number means before you report it. A chart that describes what happened is the beginning of the work, not the end.
You would rather be right and uncomfortable than comfortable and wrong.
Eligibility Criteria
Education: Graduate degree, any discipline. An analytical or healthcare-adjacent background is preferred.
Communication: Excellent spoken and written English. You will present to the COO and CEO quarterly. Communication below this standard will not progress past the screening stage.
Shift: India business hours with US morning overlap for leadership reviews. Onsite, Gurugram.
Notice Period: Up to 60 days preferred. Beyond 60 days considered only for an exceptional profile.
Performance Expectations
What success looks like across the first year:
Day 30: a current-state assessment published that honestly names what can and cannot be measured today. No softening.
Day 60: SLA conformance tracking live for strategic accounts.
Day 90: SLA conformance extended to the full RCM book.
Month 3 onward: monthly performance pack running reliably. Leadership reads it and acts on it.
Year 1: four quarterly financial reviews delivered and defended, MIS Analyst hired and producing independently, at least one process change closed end to end with adoption measured and impact quantified.
End of year 1: the business argues from your numbers rather than about them.
Career Path
This is the founding seat of a function, not a standalone role. Business excellence and governance are established career tracks in RCM that run to Director and VP level at the large players. We are building ours from its first hire.
Now
AM, RCM Business Excellence
RCM book: quality and MIS
12–18 Months
Manager
Team of 3–5; governance across RCM
Next
Senior Manager / AD
Governance across service lines
Beyond
Director / VP, Business Excellence
The function at company scale
The move to Manager is earned against stated milestones, not time served. The rungs beyond it describe where the function is heading as the business grows.
Hiring Process
Stage 1: TA screening call (30 minutes). Role fit, domain depth check, and shift confirmation.
Stage 2: Functional interview with the COO (45 to 60 minutes). Process knowledge, multi-account RCM experience, measurement approach, and how you handle findings that are unwelcome.
Stage 3: Analytical exercise. A take-home case using real account data with a genuine deterioration in it. You have 3 days to complete it. We are watching whether you reach for root cause or describe the chart.
Stage 4: Conversation with the CEO (45 minutes). Scope discussion, career trajectory, and how you think about building a governance function.
Stage 5: Reference checks (minimum 2 calls). Specifically: an occasion when this person delivered findings that were unwelcome, and what happened next.
Stage 6: Offer.
Why Join Neolytix
Founding Seat of a Function
You own this from its first hire. The metrics, the cadence, the standard: none of it exists yet. That is rare at this level and reads strongly on a CV.
Scope from Day One
The whole RCM book, not one account or one process. At AM level in most RCM organisations you own a slice. Here you own the view across all of it.
Day Shift, Not Night
India business hours with US morning overlap. Not a night shift role. If you have spent your career on a night shift, this changes here.
AI Makes This More Important
As automation absorbs transactional delivery work, the measurement and governance layer becomes a larger share of the organisation. We are building an RCM platform now, and its analyst roles report into this function.
Location: Gurugram, Haryana, India
NEOLYTIX
Management Trainee, RCM
Revenue Cycle Management | Full-Time Opportunity | Gurugram
DEPARTMENT
Revenue Cycle Management
LOCATION
Gurugram (Onsite)
SHIFT
US Shift (5:00 PM–2:00 AM IST)
⚠ US Shift: This role operates on a US-aligned schedule, 5:00 PM to 2:00 AM IST, 5 days a week, onsite at our Gurugram office. Please apply only if you can fully commit to this schedule.
⚠ Eligibility Gate: Open to 2025 and 2026 graduates. Candidates who completed graduation in 2024 may apply and will be considered on a case-by-case basis, subject to approval. Candidates currently pursuing their degree or who graduated before 2024 are not eligible.
The 6-Month Learning Journey
Joining Neolytix as a Management Trainee, RCM is a full-time opportunity that begins with a structured 6-month learning journey. You are not thrown on the floor from day one. You will be trained, assessed, and made ready for live operations before you independently handle client work. Every stage of the journey is designed to build your skills progressively.
Phase 1
Classroom Training
8 to 12 Days (Max 14)
Structured instructor-led sessions covering US healthcare, medical billing, coding basics, and RCM workflows. Your LOB is decided within the first 2 to 3 days based on your performance, knowledge check, and operations team input.
Phase 2
Operations Readiness Training
8 to 12 Days
You move to the floor alongside senior team members and trainers. You apply classroom learning in a supervised, live operations environment with ongoing assessments.
Phase 3
Production Ramp-Up
4 Weeks
You begin handling real client work under close supervision. Accuracy, speed, and process adherence are tracked. Performance here determines your readiness to go live independently.
Phase 4
Go Live
Full Production
You are cleared for independent production on your assigned LOB. This marks your transition from trainee to fully operational team member.
Throughout the 6 months, there will be several assessments to evaluate your skill development. Your training path and LOB may be refined based on these assessment outcomes.
Career Path
Neolytix promotes from within. Here is where this journey takes you:
Management Trainee
Associate 1
Associate 2
Senior Associate 1
QA / SME
About the Role
Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States. We are building our next generation of RCM professionals through this full-time opportunity and we are looking for fresh graduates who are motivated, disciplined, and ready to build a real career in US healthcare operations.
Revenue Cycle Management is how US healthcare providers get paid for the services they deliver. As a Management Trainee, you will be assessed, trained, and placed into one of three core RCM functional areas based on your skills and performance during the first days of training. Your LOB is not a default assignment. It is matched to where you will thrive.
The Three RCM Areas
Charge Posting & Payment Posting
Translating patient services into medical billing codes and submitting claims to insurers, plus recording and reconciling payments received. Requires speed, accuracy, and coding discipline.
Accounts Receivable (AR)
Following up on submitted claims, resolving denials, and ensuring payments are collected from insurance payers. Requires analytical thinking, persistence, and clear communication.
Credentialing
Enrolling healthcare providers with insurance payers so they can legally bill for services. Covers CAQH, PECOS, payer portals, expirables, and compliance. Requires strong process discipline and attention to deadlines.
Your LOB assignment is made within the first 2 to 3 days of classroom training, based on your knowledge check scores and the evaluation of the operations team. Once assigned, your entire training is aligned to that LOB.
Key Responsibilities
Attend and complete all classroom training modules within the defined timeline, meeting assessment benchmarks at each stage.
Commit to the LOB assigned to you and engage fully in the training path designed for that functional area.
Apply classroom learning during operations readiness training under the supervision of senior team members and trainers.
Meet accuracy and productivity benchmarks during the 4-week production ramp-up before going live independently.
Support team leads and senior specialists in achieving client SLAs and compliance targets once on the floor.
Continuously learn and adapt to US payer requirements, billing rules, and client-specific workflows.
Demonstrate consistent progress through assessments to qualify for transition to Associate 1.
What You Bring
Must-Have
Bachelor's degree in any discipline, fully completed. Candidates currently pursuing a degree or with an incomplete graduation are not eligible.
Graduated in 2025 or 2026. Candidates from 2024 will be considered on an exceptional basis only.
Minimum 70% aggregate in 12th grade (CBSE, ICSE, or equivalent board).
Minimum 70% aggregate in graduation.
Excellent spoken and written English. You will be trained on and operate in live US healthcare processes.
Basic proficiency in MS Excel and MS Word.
Full commitment to the US shift: 5:00 PM to 2:00 AM IST, onsite in Gurugram, 5 days a week.
Preferred
Schooling from Delhi NCR or Tier 1 or Tier 2 cosmopolitan cities.
Science or Commerce with Mathematics background (B.Sc, BCA, BBA, B.Com, or similar).
Any internship or prior exposure to US healthcare, medical billing, or BPO operations.
Eligibility Criteria
Education: Bachelor's degree, any discipline, fully completed. No exceptions for incomplete or in-progress degrees.
Batch: 2025 and 2026 graduates are the primary eligible batch. 2024 graduates may be considered on an exceptional basis subject to thorough review and approval.
Academic Scores: Minimum 70% aggregate in 12th grade (CBSE, ICSE, or equivalent) and minimum 70% in graduation.
Communication: Excellent spoken and written English is mandatory. Communication below this standard will not progress past the assessment stage.
Systems: Basic MS Excel and MS Word. Comfortable learning new billing and EHR software during training.
Shift: 5:00 PM to 2:00 AM IST, onsite in Gurugram, 5 days a week. Non-negotiable.
Notice Period: Immediate joiners strongly preferred.
Performance Expectations
During the Learning Journey
Assessment pass rate: minimum passing threshold on every module assessment throughout classroom and OJT phases.
Attendance: full attendance during all training phases is expected without exception.
Assignment completion: all practice tasks and training exercises completed on time.
Ramp-up accuracy: error rate within acceptable threshold during the 4-week production ramp-up.
Production readiness: cleared for independent live work by end of the learning journey.
Post Go Live
Daily productivity: meet case or task targets for the assigned LOB consistently.
Quality: accuracy rate maintained within client and internal benchmarks.
SLA contribution: support team-level SLA compliance on assigned client accounts.
Hiring Process
Stage 1: Resume Screening. Verified against eligibility criteria: graduation year, degree completion, 70% score thresholds, and shift readiness.
Stage 2: Pre-Hire Assessment. Aptitude, comprehension, and communication test conducted at the Gurugram office. Evaluates English proficiency, analytical basics, and role readiness.
Stage 3: Technical Interview. Interview with the Training Department to assess learning ability, communication standard, and initial LOB suitability.
Stage 4: Counseling Session. Shortlisted candidates attend a session with the Analytics and Operations team to fully understand the role, the learning journey, the shift, and career expectations before a final decision is made.
Stage 5: Offer.
Benefits & Perks
Group Health Insurance: Medical insurance coverage.
Complimentary Dinner: One meal provided during shift hours at the Gurugram office.
Cab Facility: Two-way pick-up and drop for the night shift.
Why Join Neolytix
Structured Learning, Real Work
6 months of structured training before going live on client accounts, not tutorials, not simulations. You build real skills on real processes.
Defined Career Ladder
Management Trainee to Associate 1 to Associate 2 to Senior Associate to QA or SME. Your pace is driven by your performance.
US Healthcare Exposure
Work on live US client accounts from day one of going live. The domain experience you build here is globally relevant and career-defining.
270+ Provider Network
Join a team serving over 270 US healthcare provider organizations across hospital systems, clinics, and specialty practices.
Location: Gurugram,, Haryana, India
NEOLYTIX
Management Trainee, Finance (FP&A)
Finance & Accounts | Fresher Opportunity | Gurugram
QUALIFICATION
MBA in Finance
EXPERIENCE
Fresher
LOCATION
Gurugram (Onsite)
SHIFT
1:30 PM–10:30 PM IST
REPORTS INTO
Sr. Manager
⚠ Shift: This role operates on a 1:30 PM to 10:30 PM IST schedule, onsite at our Gurugram office, 5 days a week. Please apply only if you are comfortable with this window.
⚠ Education Gate: MBA with Finance as the primary specialization is mandatory. 12th in the Commerce stream (CBSE, ICSE, or equivalent) is required. Applications without this background will not be considered.
About the Role
Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across Revenue Cycle Management, Credentialing, Medical Coding, and Payer Analytics, with delivery centers in Gurugram, Manila, and Chicago.
If you chose Finance as your MBA specialization because you find budgeting, financial planning, and business performance analysis genuinely interesting, and not just because it was available, this role is worth reading in full.
As a Management Trainee in our Finance and Accounts team, you will work directly under the Senior Manager, Finance on Financial Planning and Analysis (FP&A) activities. This is a hands-on, learn-while-you-do role. You will not shadow someone else's work. You will contribute to real financial reporting, variance analysis, and planning cycles from your first month, with structured guidance and training built into the role. After six months, on successful completion of the probation period, you transition to Associate.
What is FP&A?
Financial Planning and Analysis (FP&A) is the function inside a company that answers three questions: what did we plan to spend and earn, what did we actually spend and earn, and why is there a gap? FP&A teams own budgeting, forecasting, management reporting, and variance analysis. They are the finance team's link between raw numbers and business decisions. This is the work you will be doing and learning.
Career Path
Management Trainee
First 6 Months (Probation)
Associate, Finance
Post Probation
Senior Associate & Beyond
Performance-Linked Growth
Key Responsibilities
1. Financial Planning & Budgeting Support
Assist in compiling annual and quarterly budget templates by gathering inputs from department heads.
Track budget submissions, flag inconsistencies, and follow up on missing data.
Prepare actuals vs budget comparison reports and highlight key variances for review.
2. Reporting & MIS
Prepare monthly MIS reports and financial dashboards for management review.
Assist in building P&L summaries, cost-centre reports, and expense trackers.
Maintain and update financial reporting templates in Excel, ensuring accuracy and consistency.
3. Forecasting & Variance Analysis
Support the rolling forecast process by collecting data inputs and updating financial models.
Perform variance analysis (actual vs budget vs forecast) and write clear summaries of key findings.
Help identify cost drivers and revenue trends from operational and financial data.
4. Month-End Close Support
Support the month-end close process: accruals, provisions, and expense reconciliations.
Coordinate with accounts payable and receivable teams to collect required data inputs.
Maintain documentation and audit trails for all finance activities you are involved in.
5. Compliance & Data Management
Maintain accurate financial records and ensure data integrity across reports and trackers.
Ensure adherence to company financial policies and internal control procedures.
Support internal and external audit requirements as and when needed.
What You Will Learn
This role comes with structured on-the-job training alongside your work. Over your first six months, you will be trained on:
FP&A workflows: how budgeting, forecasting, and variance analysis work in a live business environment.
Advanced Excel for finance: pivot tables, dynamic dashboards, formula-based financial models, and data reconciliation techniques.
US healthcare business context: how revenue cycle operations generate financial data and what drives performance.
Professional finance reporting: how to structure numbers into insights that leadership can act on.
What You Bring
Must-Have
MBA with Finance as the primary or first specialization. This is non-negotiable.
12th in the Commerce stream (CBSE, ICSE, or equivalent board). Mandatory.
Strong academic record. A consistent performance history across 12th and graduation is expected.
Working knowledge of MS Excel. You should be able to build and navigate spreadsheets independently.
Strong numerical aptitude and attention to detail. A wrong number in a financial report is not a minor error.
Good written and spoken English. You will be coordinating with internal teams and presenting findings.
Strong Preference
Basic understanding of financial statements: P&L, Balance Sheet, Cash Flow. Even from coursework.
Any internship or project work involving financial analysis, MIS, budgeting, or accounts.
Familiarity with variance analysis or management reporting concepts.
Nice-to-Have
Exposure to ERP or accounting software such as Tally, SAP, or QuickBooks.
Basic awareness of financial modelling or data analysis tools.
Who You Are
You chose Finance, not just MBA. This is the field you want to build a career in, and FP&A is where you want to start.
Numbers bother you when they are off. You catch the error before someone else does.
You ask why a number moved, not just what it is. Curiosity about business performance is natural to you.
You are structured in how you think and communicate. Whether it is an Excel sheet or a verbal update, you present clearly.
You take ownership of your work and meet your deadlines without needing to be reminded.
Eligibility Criteria
Education: MBA in Finance (primary specialization) is mandatory. 12th in Commerce stream is mandatory. Both are non-negotiable.
Academic record: A strong, consistent academic background is expected. 70% or above in both 12th and graduation is preferred.
Batch: Freshers and recent graduates. Up to 1 year of experience (including internships) is acceptable.
Tier: Graduates from recognized universities across India, including tier 2 institutions, are encouraged to apply.
Shift: 1:30 PM to 10:30 PM IST, onsite in Gurugram, 5 days a week. Non-negotiable.
Joining: Immediate joiners strongly preferred.
Selection Process
Round 1: HR Screening. Profile review against education gate and eligibility criteria.
Round 2: Finance Assessment. Aptitude and concept test conducted at the Gurugram office, covering financial concepts, numerical reasoning, and Excel basics.
Round 3: Interview with the Senior Manager, Finance covering academic background, finance knowledge, and analytical approach.
Round 4: CEO Connect.
Why Join Neolytix
Real FP&A Work from Month One
You are not shadowing someone else's work. You contribute to live budgeting, forecasting, and reporting cycles with structured guidance.
Learn from a Finance Leader
Direct day-to-day mentorship from the Senior Manager, Finance. Feedback is part of the role, not an annual event.
Global Business Exposure
Work on financial data from US healthcare operations. The business context you build here is hard to find at the fresher level.
Clear Path Forward
Management Trainee to Associate after 6 months, then Senior Associate and beyond, based on performance, not time served.
Location: Dubai, UAE
Workplace: onsite
About Us:
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.
We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today.
What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.
About the Role:
The role supports and independently delivers key elements of the business continuity and operational resilience programme across Tabby's UAE entities, helping the business understand which services must keep running, how long they can be disrupted before customers are harmed, and whether the firm could recover within that time. The role works closely with first-line owners across the business and supports the firm's response to regulatory expectations on operational resilience.
Key Responsibilities
Support the delivery of the business continuity and operational resilience programme across both UAE entities, in line with Central Bank of the UAE (CBUAE) expectations and the Group risk framework.
Run the business impact analysis cycle with departments — gathering, challenging and consolidating what each team does, what breaks if it stops, and how quickly.
Support the identification of critical operations and the setting of impact tolerances, working with first-line owners and senior management.
Develop and maintain business continuity and recovery plans, dependency mapping and crisis playbooks, keeping them current, practical and usable.
Coordinate and support the exercise and testing programme, including tabletop exercises, and document outcomes, lessons learned and follow-up actions.
Support the maintenance and continuous improvement of business continuity and operational resilience policies, standards and methodologies.
Contribute to resilience reporting for senior management, risk committees and the regulator, including maturity and self-assessment positions.
Support third-party and technology dependency work where it affects the resilience of critical operations.
Provide practical support to first-line owners on business impact analyses, recovery objectives, continuity planning and remediation actions.
Act as a point of contact for internal audit and support regulatory or external reviews relating to business continuity and operational resilience.
Support ERM governance and tooling, including use and administration of GRC tools, maintenance of documentation, committee materials, action trackers and audit-ready evidence.
Skills, Knowledge & Expertise
2–4 years' experience in business continuity, operational resilience, operational risk or a related role within Financial Services, FinTech, Payments or another regulated environment.
Practical working knowledge of business continuity and resilience concepts — business impact analysis, recovery objectives, continuity planning and testing — with the ability to apply them pragmatically.
Awareness of regulatory expectations for operational resilience; familiarity with CBUAE requirements or an equivalent regime is an advantage.
Strong stakeholder engagement skills, with the confidence to run workshops and interviews with department heads and to challenge the answers constructively.
Excellent written and verbal communication skills, including experience preparing clear plans, reports and presentations.
Job Benefits
A working environment that gives you autonomy and responsibility from day one.
You should be comfortable with the idea that the quality of your work will influence the shape of your career.
Participation in the company’s employee stock options program.
Health Insurance
Flexi Perks: A monetary benefit that gives you the freedom to use it as you choose—whether for health and well-being, education and professional development or travel needs!
Muscatatuck, IN, United States
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