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Location: South Africa About Huzzle At Huzzle, we connect exceptional talent with exciting opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from startups and digital agencies to tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing agencies, we place you directly with a client, where you become an in-house member of their team and a valued contributor to their success. Job Summary We are looking for a results-driven Account Executive with at least 2 years of sales experience, specifically within digital marketing, advertising agencies, or the broader agency industry. The ideal candidate has a proven track record of closing deals, managing client relationships, and driving revenue growth in a fast-paced, client-facing environment. You should be confident handling the full sales cycle, from prospecting and discovery calls to presenting solutions, negotiating contracts, and closing deals. Previous experience selling digital marketing services, advertising solutions, or agency services is essential. Key Responsibilities Manage the full sales cycle, from lead qualification and discovery to negotiation and closing. Identify and engage potential clients through outbound prospecting, cold calling, email outreach, and networking. Conduct discovery calls to understand client needs, challenges, and business objectives. Present and sell digital marketing, advertising, or agency services to prospective clients. Build and maintain strong relationships with key decision-makers and stakeholders. Develop tailored proposals, deliver sales presentations, and negotiate contracts. Consistently achieve or exceed monthly and quarterly sales targets. Maintain accurate records of sales activities, opportunities, and pipeline progress using CRM software. Collaborate with internal marketing, account management, and delivery teams to ensure smooth client onboarding. Requirements Minimum 2+ years of experience in an Account Executive, Business Development, or B2B Sales role. MUST have previous sales experience in at least ONE of the following industries: Digital Marketing Advertising Agencies Marketing Agencies Creative Agencies Other agency environments selling services to businesses Proven experience managing the full B2B sales cycle and successfully closing deals. Strong understanding of agency services, client acquisition, and consultative selling. Demonstrated ability to meet or exceed sales quotas and revenue targets. Experience conducting discovery calls, delivering sales pitches, and handling objections. Proficiency with CRM platforms such as HubSpot, Salesforce, Pipedrive, or similar tools. Excellent English communication, negotiation, and presentation skills. Ability to work independently in a remote, target-driven environment. Strong organizational skills and the ability to manage multiple opportunities simultaneously. Nice to Have Experience selling SEO, PPC, paid media, social media marketing, web development, or other digital services. Experience selling to UK, US, or international clients. Experience working with performance marketing or lead generation agencies. Familiarity with outbound sales tools and prospecting platforms. Benefits 🌎 Fully remote position with a flexible working environment 🚀 Partner with fast-growing global companies and innovative products 📈 Opportunities to advance into senior sales and leadership positions 🎯 Performance-driven bonuses and incentives 🤝 Join a collaborative team with a high-performance sales culture

Location: Pakistan Description Intellect Care (Counselling/ Psychotherapy) is a collaborative process to guide, explore and/or resolve personal, social, or psychological problems and difficulties. Counselling is most useful when clients seek tools or techniques to support their mental health. Psychotherapy identifies unhelpful patterns of thinking and behaviours which may limit the client's quality of life or daily activities and equip clients with more helpful and effective ways of thinking, behaving and relating to others. This addresses moderately severe mental health experiences. Intellect Care normally spans up to 60 minutes Why Join Us? Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges. What You'll Do Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients Address a range of clinical cases, including depression, anxiety, trauma, schizophrenia, eating disorders, addiction, and more Partner with our internal clinical team to improve the platform and client programs Requirements Qualifications: Counsellor: Minimum Masters Degree in Counselling / Counselling psychology with a minimum of 300 hours of counselling experience post qualification & practicum/ placement/ internship Clinical Psychologist: Minimum Masters Degree in Clinical psychology with a minimum of 300 hours of Clinical/Therapy experience post qualification & practicum/ placement/ internship. Expertise: Skilled in Cognitive Behavioral Therapy or other evidence-based approaches (e.g., Motivational Interviewing, DBT, SFBT) License: Must hold valid and active licenses applicable to the country of practice Experience: A minimum of 300 clinical hours post-master’s degree Languages: Proficiency in English, Urdu, Sindhi Preferred Background: Prior experience with EAP, adult counseling, or coaching managerial roles  If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. This is a 12-month contract. Animation Tools Programmer Position Overview : We have a great opportunity to join PlayStation Studios. We are seeking an Animation Tools Programmer to assist with development and improvement of our current suite of tools used for our MLB The Show product line. Your efforts will directly impact the next generation of The Show. If this is you, then you need to come play with us here in sunny San Diego. Responsibilities : Designing and implementing systems to support our animation systems. Helping maintain and improve existing systems. Writing clear, maintainable, portable, and highly functional code. Profiling and performance tuning of code and systems to remove bottlenecks. Work on tools and technology tasks to support animation project requirements. Testing and debugging of your code and that of others past and present. Collaborate with designers to turn ideas into concrete game features. REQUIREMENTS : B.S. degree in computer science or equivalent experience. Minimum of 3 years programming experience. Expertise in C++. Self-motivated with good communication skills. Able and motivated to work with other team members. Commitment to code quality, and sound testing procedures. Knowledge of baseball rules and strategies is a plus. Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, gender identity, marital status, genetic information or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. We sincerely appreciate the time and effort you spent in contacting us, and we thank you for your interest in PlayStation. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $47.98 — $59.95 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Australia What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Senior Manager, Security Operations Center Location: Remote Australia Compensation Range: $170,000 to $210,000 AUD base plus bonus and equity Schedule: Standard business week (Monday to Friday) with flexible coverage across 6:00 AM – 4:00 PM AWST Weekend Flexibility: Capability to provide occasional, ad-hoc support on weekends as required by business needs What You’ll Do: The Huntress Security Operations Center is a global team of security analysts dedicated to investigating and responding to incidents on our partners’ networks 24/7, 365 days a year. Daily activities consist of providing investigation, containment, and response actions across millions of endpoints. This role is accountable for defining and streamlining processes, workflows, and playbooks that enable effective day-to-day operations. As Huntress continues to grow, we are laser-focused on scaling our operations and force-multiplying our human analysts by 10X. This position is responsible for enabling analysts to meet our mission and achieve internal Service Level Objectives for response times. The Security Operations Manager will work with their peer regional managers to ensure consistent global operations while providing our analyst team with training opportunities and career growth. Responsibilities: Design, implement, and enforce internal processes to reduce burnout and increase the productivity of the operations center against a global set of expectations and standards Manage and enforce local/global shift coverage to ensure 24/7 operations are maintained 365 days a year Meet with analysts in a 1:1 setting weekly to socialize focus initiatives, gather feedback, provide feedback, and enable analysts to progress rapidly in their career Contribute to the development and implementation of analyst training programs designed to streamline onboarding and advance analyst skill sets in Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation Work with the Product organizations to prioritize the creation of new capabilities designed to augment and force multiple analyst capabilities Maintain accountability for routine quality assurance for your designated region Engage with our Support organization to create streamlined workflows for partner/customer requests that need Security Operations Center analysis Strengthen and mature our existing processes and relationships with our Tactical Response, Threat Hunting, and Detection Engineering teams within the Security organization Provide one level of technical leadership for analysts of the Security Operations Center analysts Ensure team members fully understand the goals and objectives of Huntress’ mission and how their work fits into the bigger picture Provide key input and guidance to company stakeholders such as Marketing, Sales, Support, and Product Develop, track, and report on Objectives and Key Results linked to Security Operations Center focus initiatives Help operationalize new technologies and services that Huntress brings to market Participate in public speaking engagements in both webinar and in-person formats What You Bring To The Team: Experience in leading diverse cybersecurity teams with various skills. These teams work in Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, and Detection Engineering 5+ years of Security Analyst experience working in a global 24x7 security operations center with a focus on Windows forensics 2+ year of team lead or managerial experience in a global operations center or Incident Response role. Preferably within a MSSP, MDR provider, or Incident Response service. Actively engaged in the information security community by attending conferences or contributing to conversations/projects in the public domain Continually learning and staying up to date on the latest threat actor tradecraft, detection techniques, and security operations concepts Ability to identify workflows being performed and create detailed process diagrams and operating procedures Effective communicator of highly technical concepts to stakeholders of varying technical backgrounds Demonstrated experience leading initiatives or projects that required delegation and accountability to achieve success Data-driven approach with experience in Data Science concepts What We Offer: Fully remote work At least one annual trip to the US for Summer Summit, with additional local events in Australia! New starter home office set up reimbursement ($800 AUD) 12 weeks paid parental leave for both primary and secondary carers Monthly digital allowance for personal phone and internet costs ($185 AUD) Monthly home office tech stipend to upgrade or replace equipment ($40 AUD) Subsidised private health insurance through our preferred provider Stock options for all full-time employees Access to the BetterUp platform for coaching, personal, and professional growth People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply. Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: New York; Austin; San Francisco; Canada; Seattle; United States; Los Angeles; Toronto Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? We are hiring for this role on a full-time contract basis to provide paternity leave coverage through the end of June 2027. Cohere is in a unique and exciting position to grow our go-to-market teams globally! We are hiring for this role on a full-time contract basis to provide paternity leave coverage through the end of June 2027. We are looking for creative, high-performing talent partners who are eager to take on a new challenge as we are in the early stages of building the Talent Acquisition function. In this role, you will master a new domain of recruiting, hire world-class business talent, and influence the scaling of a high-growth Canadian tech company. If you consider yourself resilient, collaborative, influential, and a lifelong learner with an established network, we’d love to hear from you! As a Talent Partner, you will: - Build, own, and nurture a strong pipeline of world-class business talent across People, Finance, Revenue, Marketing & Communications, and Operations - Deliver a world-class recruiting experience that reflects Cohere's premium brand - Partner with hiring managers and talent partners to find and engage passive talent through creative sourcing methods - Maintain deep market intelligence on business talent trends and competitive landscape - Manage comprehensive recruiting funnels in our ATS, updating progress and analytics regularly - Develop creative, proactive sourcing approaches to optimize the top of the funnel for business roles - Cultivate relationships with established networks across business communities and industry leaders - Identify and own additional high-impact talent projects as they emerge Who you are: - You have 5+ years of experience recruiting for business roles across Sales, Finance, Revenue, Marketing & Communications, and Operations in markets like EMEA/US etc. - You have a proven track record of hiring candidates in high-growth and a high-bar environments (startup, technology, AI experience strongly preferred) - You bring an established, high-profile network in business communities - You're a creative problem solver who thrives in fast-paced, ambiguous environments - You're a natural influencer with exceptional relationship-building skills - You leverage data and analytics to drive sourcing decisions and measure effectiveness - You're passionate about diversity, equity, and building inclusive business teams - You have a strategic mindset with the ability to see beyond immediate hiring needs WHY COHERE - Impact: Shape the future of AI talent at a cutting-edge company. - Culture: Collaborative, innovative, and mission-driven. - Growth: Join a team scaling from 800 to 2000+ over 18 months. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr Accountant (Contract) 6-month contract San Mateo, CA (Collab) Role Summary: We are seeking an experienced and proactive Senior Accountant (Contractor) to support our accounting team, with a primary focus on business partnering, process improvements, and accounting oversight across Fixed Assets, Leases, and Intangible Assets. The ideal candidate will have strong technical accounting knowledge, excellent communication skills, detail oriented and demonstrated experience managing multiple priorities, meet tight deadlines and collaborate effectively across teams What You’ll Be Doing: Fixed Assets, Leases & Intangible Assets Accounting Ø  Provide accounting oversight for Fixed Assets, Construction in Progress (CIP), Leases, and Intangible Assets. Ø  Review capitalization assessments to ensure compliance with company accounting policies and applicable IFRS requirements. Ø  Coordinate with Facilities and relevant stakeholders to identify lease additions, modifications, terminations, impairments, and sublease arrangements. Ø  Support month-end and quarter-end close activities, including reconciliations, journal entry preparation and reviews, and variance analysis. Business Partnering & Stakeholder Management Ø  Act as a primary accounting contact for business partners across Facilities, IT, Corporate Planning, Procurement, AP and other functional teams to understand upcoming projects, capital expenditures, lease changes, and technology implementations that may have accounting implications. Ø  Provide guidance to business stakeholders on capitalization policies, expense recognition, asset useful lives, and other accounting requirements. Ø  Proactively communicate accounting requirements, deadlines, and process changes to business partners. Ø  Collaborate with Technical Accounting on complex transactions requiring additional analysis or interpretation. Process Improvement & Operational Excellence Ø  Evaluate existing accounting processes for Fixed Assets, Leases, and Intangible Assets to identify inefficiencies, control gaps, and opportunities for automation. Ø  Lead process improvement initiatives to streamline workflows, reduce manual activities, and improve the accuracy and timeliness of financial reporting. Ø  Develop and maintain standardized procedures, process documentation, checklists, and internal controls. Outsourced Accounting Team Oversight Ø  Provide day-to-day oversight and guidance to the outsourced accounting team responsible for Fixed Assets, Leases, and related accounting activities. Ø  Review deliverables prepared by the outsourced team to ensure completeness, accuracy, and adherence to established timelines. Ø  Serve as an escalation point for accounting questions, unresolved issues, and operational challenges. Financial Reporting, Controls & Compliance Ø  Support timely and accurate month-end, quarter-end, and year-end financial close activities. Ø  Ensure compliance with IFRS accounting standards, including IAS 16, IAS 38, IFRS 16, and applicable impairment guidance. Ø  Review balance sheet reconciliations and supporting schedules to ensure accuracy and completeness. Ø  Support internal and external audit requests by preparing documentation and coordinating with relevant stakeholders. What We’re Looking For: Ø  Bachelor's degree in Accounting, Finance, or equivalent. CPA/CA or similar preferred Ø  Minimum of 5–7 years of progressive accounting experience, preferably within a multinational organization. Ø  Strong understanding of general ledger accounting, financial close processes, and balance sheet reconciliations. Ø  Experience with Fixed Assets, Lease Accounting, and Intangible Assets accounting. Working knowledge of IFRS, including IAS 16, IAS 38, IFRS 16, and IAS 36. Ø  Recent SAP/S4 HANA experience strongly preferred. Ø  Demonstrated ability to partner effectively with business stakeholders and cross-functional teams. Ø  Experience identifying, implementing, and driving accounting process improvements. Ø  Advances excel skills Ø  Ability to work in a fast-paced environment within very tight deadlines. Ø  Excellent analytical skills with ability to research independently and efficiently. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $67 — $100 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal - Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Share what you see across your largest accounts with Product leadership and inform roadmap WHAT YOU'LL BRING - 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders - Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Be the primary partner to your Sales counterparts helping to win deals and grow customers - Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers - Work with every team involved in the decision: CX, IT, security, procurement, and executive sponsors - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Mentor newer SEs and contribute reusable assets for your industry or team - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Go deep on your industry, the patterns, and winning motions to scale your work WHAT YOU'LL BRING - 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Experience in relationship-building with prospects, including executives and technical leaders - Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. This is a 12-month contract. We are seeking a Community Support Specialist who will be focused on making MLB The Show the best place it can be for the players. This specialist will work on the Community Experience teams to make sure that any issues that may arise to our players are resolved. Responsibilities: Directly interact and support players daily via support channels. Maintain in-depth knowledge of MLB The Show, including gameplay mechanics. Assist in keeping the community environment free of harmful imagery and or general toxicity that may damage the player’s experience. Moderating community channels when the time is needed. Keeping a keen eye on player reported issues and routing those issues to the correct internal teams for resolution. Identify and investigate cheating, exploits, and unfair play trends. Recognize cheating behaviors and emerging exploit patterns. Analyze player activity to detect cheating and abuse. Investigate exploits and help protect game integrity. Track cheating methods to support safer gameplay. Assist in maintaining tools to help solve player reported issues. Represent the players best interests to the internal development team. Assist in identifying bugs and assisting in testing when the time is needed. Required: Strong interpersonal, verbal, and written communication skills A strong sense of empathy and understanding Ability to keep a positive mindset when talking with players Strong problem solving and troubleshooting skills Strong ability to work in a communicative team environment Superior organization skills A passion for video games and video game communities Desirable : A passion for Baseball and MLBTS Experience with ZenDesk or similar customer support tools Bi-lingual (Spanish) At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $39.33 — $59.04 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Director, Program Management Portfolio & Program Management Office (PPMO) About the Role Sony Interactive Entertainment is seeking a Director, Program Management to lead the delivery, governance, and strategic execution of critical e-commerce, payments, and monetization initiatives across the PlayStation platform. This role is responsible for leading a portfolio of large-scale, cross-functional programs that span Product, Engineering, Finance, Tax, Legal, Operations, Customer Experience, and Commercial organizations. The Director will drive alignment across senior leaders, influence strategic investment decisions, and ensure complex initiatives deliver measurable customer and business outcomes. The ideal candidate combines deep program leadership expertise with strong domain knowledge in digital commerce, payments, subscription businesses, marketplaces, checkout experiences, fraud prevention, taxation, and financial operations. They must be capable of operating at both strategic and execution levels, translating business objectives into scalable delivery plans while ensuring disciplined program execution. What You'll Do Strategic Portfolio Leadership Lead a portfolio of complex, high-visibility initiatives supporting PlayStation's commerce and monetization ecosystem. Partner with executive leaders to define strategic objectives, roadmaps, priorities, success metrics, and investment plans. Drive alignment across global organizations and mission groups with competing priorities and dependencies. Establish operating models and governance frameworks that enable informed decision-making, accountability, and effective risk management. Serve as a strategic partner to senior leadership on portfolio health, execution strategy, organizational readiness, capacity planning, and investment decisions. Commerce & Payments Transformation Partner with Product Management and Engineering leaders to evaluate business opportunities and develop scalable execution strategies. Ensure business, operational, regulatory, compliance, and customer experience requirements are incorporated into planning and delivery. Drive initiatives that improve conversion, payment success rates, operational efficiency, platform scalability, compliance readiness, and customer satisfaction. Contribute to the evolution of player experiences in discovering and transacting in their journeys. Portfolio Execution & Benefits Realization Establish and maintain portfolio-level planning, dependency management, reporting, forecasting, and executive communications. Identify delivery risks, resource constraints, and execution challenges early and drive mitigation plans. Oversee complex cross-organizational dependencies across multiple teams, business units, and external partners. Facilitate executive reviews, planning cadences, governance forums, and portfolio decision-making processes. Define and track outcome-based KPIs, benefits realization plans, and success metrics that demonstrate measurable business value. Organizational Leadership Build and lead a program management organization focused on execution excellence, accountability, and continuous improvement. Support the professional development and growth of program managers and senior program leaders. Build strong partnerships with senior leaders across Product, Engineering, Finance, Legal, Tax, Operations, and Commercial organizations. Drive a culture of accountability, clarity, transparency, operational excellence, and customer focus. Influence execution across organizations without direct authority while maintaining strong stakeholder alignment. Qualifications Required Significant experience leading large-scale technology programs, portfolios, or product delivery organizations. Experience leading complex cross-functional programs involving multiple engineering, product, and business organizations. Demonstrated success operating within large, matrixed global organizations. Strong executive communication, stakeholder management, and organizational influence skills. Experience establishing governance models, portfolio management processes, operating rhythms, and executive reporting frameworks. Strong analytical and problem-solving abilities with a track record of translating ambiguity into actionable plans. Experience leading mission-critical platforms, large-scale transactional systems, digital commerce ecosystems, or marketplace businesses serving millions of customers. Commerce & Payments Experience Deep experience in one or more of the following areas: E-commerce platforms Digital payments Payment processing and orchestration Checkout experiences Subscription businesses Digital marketplaces Billing systems Fraud prevention and payments risk management Financial operations platforms Tax and regulatory compliance Additional requirements: Demonstrated expertise in end-to-end digital commerce ecosystems, including revenue flows, customer transactions, payment authorization, fraud controls, taxation, settlements, and subscription lifecycle management. Experience in the development and launch of physical consumer technology products. Preferred Experience within consumer technology, gaming, media, subscription, marketplace, commerce, payments, or fintech environments. Knowledge of Agile, Waterfall, and hybrid delivery methodologies. PMP, PgMP, SAFe, or related certifications are a plus. Leadership Expectations The successful candidate will: Operate comfortably at executive and implementation levels. Drive alignment across organizations without direct authority. Balance strategic thinking with disciplined execution. Create clarity in complex and ambiguous environments. Build organizational capability and strengthen program management practices. Focus teams on customer and business outcomes rather than activity-based metrics. Raise risks early and drive accountability through resolution. Build trusted partnerships across technical and business functions. Influence strategic priorities while ensuring operational excellence in execution. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $218,700 — $328,100 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Miami, United States; Allapattah, United States; Atlanta, United States; Aventura, United States; Boston, United States; Bradford, United States; Brighton Beach, United States; Bronx, United States; Brooklyn, United States; Chicago, United States; Coconut Creek, United States; Columbus, United States; Coney Island, United States; Dallas, United States; Denver, United States; Des Moines, United States; Doral, United States; Dover, United States; Downtown Miami, United States; Manhattan, United States; Fall River, United States; Florida, United States; Forest Hills, United States; Greenwich, United States; Hawley, United States; Hollywood, United States; kansas city, United States; Lansing, United States; Las Vegas, United States; Lexington, United States; Little Havana, United States; Little Rock, United States; Los Angeles, United States; Los Angeles, CA 90021, United States; Lynbrook, United States; Miami Design District, United States; Miami Springs, United States; Montogomery, United States; New Bedford, United States; New Jersey, United States; Oregon city, United States; Norwalk, United States; Pittsburgh, United States; Phoenix, United States; Plano, United States; Redwood City, United States; Salt lake city, United States; San Francisco, United States; Seattle, United States; St. Louis, United States; Washington DC, United States; Wilmington, United States; Augusta, United States; August, United States; Baton Rouge, United States; Bismarck, United States; Boise, United States; Bozeman, United States; Charleston, United States; Chayenne, United States; Columbia, United States; Concord, United States; Detroit, United States; Frankfort, United States; Indianapolis, United States; Jackson, United States; Jefferson city, United States; Kansas City, United States; Lincoln, United States; Madison, United States; Montpelier, United States; Nashville, United States; Nassau County, United States; Oklahoma city, United States; Pierre, United States; Providence, United States; Raleigh, United States; Richmond, United States; Ridgewood, United States; St Louis, United States Workplace: remote Uncapped Commission Structure Our client, a growing Business Process Outsourcing (BPO) company, is seeking a Sales Director to drive new client acquisition and expand its business! The ideal candidate has proven BPO sales experience, a strong track record of closing deals, and the ability to independently generate new business. This is a fully remote, U.S.-based opportunity for someone entrepreneurial, ambitious, and excited to build a sales operation from the ground up, with the potential to lead a team as the company grows. Responsibilities Identify, prospect, and secure new clients for BPO services. Manage the full sales cycle, from lead generation and outreach to negotiations and closing. Develop and execute effective prospecting strategies through LinkedIn, networking, referrals, and other channels. Build strong client relationships and identify opportunities for account expansion. Establish a repeatable sales process and help scale the company's sales operations. Proven BPO sales experience with a demonstrated track record of generating new business and closing deals. Strong understanding of outsourcing solutions, preferably in back-office operations, customer support, finance, or related services. Experience independently managing the full B2B sales cycle, including prospecting and client acquisition. Excellent communication, relationship-building, negotiation, and closing skills. Entrepreneurial, self-motivated mindset with the ability to build a sales pipeline from scratch.

Location: Mexico POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up! About Incode Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast. The Impact You’ll Make Everyone in our Mexico City office relies on IT to get their work done. As our IT Support Analyst , you’ll be the first point of contact for IT in the office — the person colleagues come to when a laptop won’t connect, an account is locked, a meeting room won’t start, or a new hire needs to be up and running on day one. You’ll work onsite, resolve Level 1–2 issues across identity, laptops and devices, Microsoft 365, collaboration tools and office technology, and escalate the deeper problems to Level 2 with the context already gathered. The goal is simple: fast, reliable help in person, clean handovers when an issue needs more than you can fix, and an office that runs smoothly every day — with room to grow into deeper Level 2 work as you build depth across our stack. What You’ll Own & Drive Level 1–2 onsite support — Be the first point of contact for the CDMX office. Gather the right context, resolve common software, hardware, access and connectivity issues on macOS and Windows, and escalate what needs Level 2 with a clear summary, the steps already taken and the evidence collected. Confirm the fix with the person and record it in the ticket. Identity and access operations — Handle password and MFA resets, account unlocks, and group and app assignments in Okta. Run the onboarding and offboarding checklists end to end, so new hires have their account, apps and laptop ready on day one and leavers’ access is removed on time and confirmed. Devices and inventory — Prepare, enroll, wipe and reassign Mac and Windows laptops in Iru (Kandji) and Intune. Troubleshoot devices that won’t enroll, show non-compliant or miss an app. Keep the asset inventory accurate from receipt through reassignment and retirement, and keep spares ready so a replacement is never far away. Microsoft 365 and collaboration tools — Assign and reclaim licenses, create shared mailboxes and distribution groups, and fix common Outlook, Teams and OneDrive issues. Support colleagues on Slack, Zoom and Notion, and escalate mail-flow, security or tenant-level issues to Level 2 with the evidence in hand. Office technology — Keep Zoom Rooms, AV, Wi-Fi and printers working with a routine of checks, not only when something breaks. Run first-level network troubleshooting and hand the rest to Level 2 or the vendor with clear symptoms. Prepare rooms, guest Wi-Fi and loaner equipment for events and customer visits, and work with Security and Facilities on badges, doors and cameras. Licenses, vendors and purchasing — Reclaim licenses at offboarding and track renewals. Request and compare quotes, raise purchase requests, check deliveries against orders and flag invoices that don’t match. Keep vendor contacts, warranties and serial numbers where the team can find them. Service desk practice and documentation — Work the ticket queue in Unthread, our Slack-based service desk: keep tickets updated, prioritize by impact and urgency, and separate one-off incidents from recurring problems. Write short help articles and checklists that reduce repeat tickets, and raise the patterns you see to Level 2. The Qualities That Set You Apart You diagnose before you fix — You ask what changed, when it started and who else is affected, and you know where to look first. You follow through — You stay with an issue until the person confirms it’s fixed, even when it crosses teams or vendors. You stay calm under pressure — A meeting room failing before an important call or a busy office day doesn’t throw you off. You care about the people you support — A good experience for colleagues matters to you as much as the fix itself. You communicate clearly — You explain technical things in plain language, in English and Spanish, in person and in writing. You keep things in order — Tickets updated, checklists current, inventory accurate; you notice recurring issues and raise them. You’re curious — You want to understand how things work, and you learn from Level 2 to grow into deeper work. Your Background 3+ years in IT Support, Service Desk or Help Desk roles, including time as the first point of contact for an office — and the ability to work onsite from our Mexico City office . Identity and access — hands-on, day-to-day operation of Okta or a comparable identity provider: password and MFA resets, unlocks, groups and app assignments, and onboarding/offboarding from a checklist. Device management — hands-on preparation and support of macOS and Windows laptops in an MDM such as Iru (Kandji) , Jamf or Microsoft Intune : enrollment, app installs, compliance troubleshooting, remote wipe. Microsoft 365 — user-level administration (users, licenses, shared mailboxes, groups) and troubleshooting of Outlook, Teams and OneDrive. Service desk — experience working a ticket queue with clear notes and priorities, and writing help articles or runbooks others use. Office technology — Zoom Rooms or similar video-conferencing systems, printers, and first-level Wi-Fi and network troubleshooting. Licenses and purchasing — tracking software licenses and renewals, and supporting hardware purchases: quotes, purchase requests, deliveries and invoice checks. Tools — Slack, Zoom, Notion, macOS and Windows. Language — fluent English (spoken and written) and Spanish. Nice to have: ITIL Foundation or working knowledge of ITSM practices. Meraki or other cloud-managed networking at dashboard level, and access-control systems. Scripting ( PowerShell , Bash or Python ) or no-code automation tools ( Okta Workflows , Tines , n8n ) to remove recurring manual work. Experience with IT asset management tools. Experience supporting a global or multi-site company through a Slack-based service desk. Why Incode? Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically. Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years. Elite Team & Backing – Work on a truly global team with top engineers, designers, and investors who share your ambition to dominate a category. Ownership & Autonomy – Operate like a founder with the resources of a unicorn. Global Impact – Every program you launch will reverberate across industries and continents. Ready to ignite the future of trust? Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum. Aspects of our Culture: High performance Freedom & responsibility Context, not control Highly aligned, loosely coupled Continuous Feedback Promotions & Development Learn more about Life at Incode ! Benefits & Perks: Flexible Working Hours & Workplace Open Vacation Policy Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you. Applicant Data Privacy: We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Title: Staff Database Reliability Engineer Reports to: Engineering Manager Location: Remote US Compensation Range: $215,000 to $245,000 base plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: Huntress is growing our SRE Engineering team and is looking for an experienced engineer who is passionate about stability, resilience, and scalability. You’ll be joining a high-performing team responsible for proactively building, monitoring, and implementing the databases that are a core part of the Huntress Security Platform and supporting our millions of installed endpoint agents. Responsibilities: Continuously review and fine-tune critical PostgreSQL configuration parameters (e.g., shared_buffers, work_mem, autovacuum settings) to maximize resource utilization and match the current workload profile. Forecast future resource needs based on application growth and agent usage trends, and propose scaling solutions. Design, implement, and manage comprehensive monitoring dashboards and alerting systems to track key performance indicators (KPIs) like latency, throughput, connection count, and cache hit ratio. Design, implement, and maintain optimal indexing strategies to support application requirements, and systematically identify and remove redundant or underutilized indexes that degrade write performance. Implement and manage advanced scaling techniques such as database partitioning for large tables and, where necessary, coordinate efforts for database sharding. Partner with SRE team to optimize PostgreSQL deployments in Azure, ensuring efficient use of cloud-specific storage and networking. Provide technical guidance to application teams on their query/schema/index designs. What You Bring To The Team: 5+ years experience with scaling, configuration, maintenance and management of PostgreSQL clusters in production environments. Expertise in designing, implementing, and supporting replication (e.g., streaming replication, logical replication), failover mechanisms, and robust backup/recovery strategies Deep understanding of PostgreSQL's core architecture, including the WAL, transaction management, locking mechanisms, and the role of background processes like autovacuum. Extensive hands-on experience managing and maintaining large-scale (Terabyte-level or high-transaction volume) PostgreSQL databases in a live, 24/7 production environment. Experience with observability tools like DataDog, NewRelic, etc. (any tooling is fine) Deep experience of tuning critical performance parameters Bonus points if you have : Understanding of NoSQL data models (e.g., document schemas for MongoDB, key-value structures for Redis, or column families for Cassandra) to optimize for specific access patterns Understanding of when to use an RDB and when not to Experience with IaC (infrastructure as code) What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit small businesses. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. If you have questions about your personal data privacy at Huntress, please visit our privacy page . #BI-Remote Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Genova, Italy Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. What You’ll Be Doing You’ll be joining the Grocery & Retail team. This position is based in Genova. Here’s what your day-to-day might look like: Strategic Relationship Management: Oversee a portfolio of restaurant brands, building lasting partnerships and acting as a primary point of contact for the network in your region. Performance Analysis: Monitor and analyse portfolio performance metrics, sharing data-led insights with partners to identify growth opportunities and improve satisfaction. Commercial Negotiation: Negotiate contract terms and conditions to align with company goals, improving financial performance and our Consumer Value Proposition (CVP). Strategic Planning: Develop and execute portfolio strategies to increase market share and loyalty, impacting both absolute performance and relative financial metrics. P&L Oversight: Manage and control the perimeter P&L, identifying potential financial risks and unlocking new revenue opportunities. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Commercial expertise: Significant experience in account management or sales, ideally within the Horeca, restaurant, or food market sectors. Financial acumen: Strong understanding of P&L management and a proven ability to handle complex commercial negotiations. Relationship building: Proven ability to create and maintain long-term strategic relationships with external stakeholders. Strategic project management: Experience using CRM tools and project management applications to guide best practices and portfolio strategy. Communication skills: Fluency in Italian and a strong professional command of English to collaborate with our global teams. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Compensation National Collective Agreement (CBA): CCNL Commercio e Terziario Classification Level: Livello 3 The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €36,000 – €45,000 gross per year, of which the base salary range is €31,320 – €39,150. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €36.000 — €45.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Company Help us build the world's most reliable, on-demand logistics engine for last-mile delivery! We're bringing on experienced engineers to help us create and maintain a 24x7, no downtime, global infrastructure system that powers the company’s three-sided marketplace of consumers, merchants, and riders. About the Role We are looking for experienced engineers to join the EU Traffic team, based at Deliveroo, part of DoorDash, and help build the next generation of DoorDash’s Traffic platform. We are building a single, shared platform designed to serve DoorDash, Deliveroo, and Wolt, so your work will shape reliability and security for all three marketplaces. Our team owns the infrastructure that carries every request into and through that platform: the edge, where we manage Cloudflare (CDN, DNS, rate limiting, bot mitigation) and the ingress systems for external traffic, and service-to-service (S2S) communication, where we run the service mesh and the authentication that secures calls between thousands of services across multiple regions. You will work on core components of our traffic stack, including our Cloudflare edge configuration (managed as code), and service-to-service authentication and authorization (workload identity, token issuance and validation at the mesh layer). This role sits at the intersection of distributed systems, networking, and security. It includes designing, building, and maintaining systems that must operate reliably and efficiently across some of the most critical and latency-sensitive workloads at DoorDash, from the first byte at the edge to the last hop between services. You will report to the Engineering Manager of the EU-Traffic Team within the Infrastructure organization. This role is hybrid working from London. You’re excited about this opportunity because you will… Design and build large-scale distributed systems that are high RPS and latency sensitive Troubleshoot, debug, and fix issues that affect production and maintain our SLAs Work collaboratively with other platform and product engineers to deliver on feature requests and solve their problems Find ways to improve the team’s productivity and operational capabilities through the use of automation, AI tools, and other avenues Participate in a shared on-call rotation and help lead production investigations and incidents, with support from teammates Mentor and learn from teammates through design reviews, pairing, and incident reviews We’re excited about you because… You have 5+ years of experience as a software engineer in infrastructure, networking, or platform engineering/SRE Experience operating edge technologies at scale, such as CDN, WAF, proxy layers, and DNS Solid understanding of networking fundamentals like TCP/IP, HTTP, HTTP/2, gRPC, Load Balancing Background working on and debugging high-QPS or latency-sensitive systems You’re curious, collaborative, and comfortable making progress in ambiguity You work AI-first: you delegate to and orchestrate coding agents (e.g., Claude Code, Codex, Cursor) across design, implementation, testing, incident response, and releases If you don’t meet every requirement but are excited about this work, we’d still love to hear from you. Bonus points if you… Experience with programming languages like Go, C++, Python or Rust Experience with AWS, especially with networking primitives like LBs, Privatelink, etc. and Kubernetes or other container management tool Experience with service mesh technologies such as Envoy, Istio or Linkerd Familiarity with xDS or control plane architectures Experience building RPC frameworks or client-side networking libraries Experience with Infrastructure as Code tooling like Terraform Experience with Gitops delivery tooling such as ArgoCD, Helm, Atlantis. Track record of sharing prompts, tooling, and practices that make a whole team faster with AI Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

🤍 Закупка трафика: поиск и закупка качественного трафика через DSP-платформы, Push / Native / Pop / Banner рекламные сети, Ad Exchanges и Affiliate-каналы. 🤍 Запуск и оптимизация: настройка, запуск и ежедневный мониторинг рекламных кампаний;

Location: Remote, Texas, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking to hire a Senior Solutions Architect, Enterprise to join our Field Engineering team. As a Solutions Architect, you will be a trusted technical advisor to some of our largest and most strategic customers, helping them evaluate, adopt, and expand their use of dbt. You’ll partner closely with Sales to understand customers’ technical and business priorities, design solutions using the dbt platform, and demonstrate measurable value throughout the evaluation process. You’ll work across the customer lifecycle—from technical discovery and evaluation through adoption and expansion—while partnering with Product, Engineering, and our technology partners to bring customer needs back into the business. This is a full-time position based in the South Central Region. Technologies You’ll Use AWS, GCP, Azure, Snowflake, BigQuery, Databricks, Kafka, Grafana, Linux, Windows, Python, Java, Iceberg, dbt Cloud, SQL, data catalogs What You’ll Do Work with Enterprise customers to understand their business, use cases, and requirements across data replication, transformation, and modeling Develop and deliver technical presentations to Enterprise audiences on the full Fivetran + dbt value proposition Ensure the technical win by running a tight proof-of-value process spanning ingestion through transformation Guide customers through dbt Cloud proof-of-concept implementations, including private-cloud deployments for enterprise clients where applicable Work closely with Product and Engineering to align solutions with Enterprise customer needs and inform the dbt Cloud enterprise roadmap Develop and maintain relationships with key Enterprise customers and partners (including Snowflake, AWS, Databricks) Own the technical relationship across the full customer lifecycle — pre-sale evaluation through adoption and expansion Stay current on trends in data movement, transformation, and analytics engineering; be an active participant in the dbt community Skills We’re Looking For 7+ years in data replication, sales engineering, solutions architecture, or consulting in data operations, analytics, or BI Strong technical background covering database replication, cloud infrastructure, and modern data warehousing architectures Hands-on experience with SQL, ETL/ELT, and data modeling Experience with modern data analytics technologies, including cloud data warehouses/lakes, transformation tooling (dbt or similar), data catalogs, and BI tools Ability to gather and translate technical and business requirements into concrete solutions Excellent communication and presentation skills, able to explain complex technical concepts to technical and non-technical stakeholders Strong problem-solving and analytical skills; comfortable operating in ambiguous, fast-paced environments Optional Bonus Skills Prior experience at an analytics, ETL, BI, or open-source software company Hands-on experience with dbt Cloud or dbt Core or Fivetran Experience with data modeling methodologies (dimensional, data vault, Kimball, 3NF) Experience with Oracle, SQL Server, MySQL, or traditional Enterprise ETL tooling (Informatica, Boomi, Talend) Experience with self-hosted software applications and supporting infrastructure Hands-on networking experience, cloud and on-premise The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 70% base salary and 30% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process OTE (On Target Earning) $197,516.46 — $303,462.32 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote - European Region Workplace: hybrid Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks. Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not. Responsibilities: Lead and develop people: Conduct regular 1:1s and performance reviews, provide actionable feedback, and create individual development plans with tech leads. Build trust within the team and support a healthy, collaborative working environment through open communication and thoughtful people management. Build effective teams: Own hiring and onboarding, identify required competencies, and manage team composition, capacity, workload, and absence coverage. Create an environment built on trust, accountability, respectful communication, and continuous learning. Set goals and delegate effectively: Translate business and product priorities into clear team goals, technical OKRs, and actionable plans. Delegate responsibilities with clear expectations and decision-making authority, supporting ownership. Own planning and delivery: Coordinate prioritisation, estimation, sprint and release planning, and execution. Balance scope, capacity, dependencies, and quality to deliver predictable outcomes and communicate changes early. Delivery methods maintenance and improvement: Work effectively within established Agile processes, ensuring consistent sprint planning, capacity management, and workload allocation. Track progress against commitments, address delivery risks, and continuously refine team practices using delivery metrics and team feedback. Act proactively: Identify delivery risks, capability gaps, technical weaknesses, and operational issues before they escalate. Initiate corrective action, involve the right people, and follow through to resolution. Drive technical development: Partner with the Lead Solutions Architect and tech leads to shape the technical roadmap, assess technical trade-offs, resolve complex blockers, and prioritise technical debt, modernisation, and automation alongside product work. Ensure quality and reliability: Coordinate QA and release engineering capacity, strengthen testing and automation, and ensure production readiness through secure development and SRE practices. Monitor service quality and use incidents and release outcomes to drive improvements. Support service operations: Organise on-call onboarding and schedules, coordinate incidents and escalations with L2 support, and ensure support teams understand team-owned services. Collaborate: Keep engineering, product, DevOps, Security, and other stakeholders aligned on goals, progress, and risks. Maintain lightweight, useful processes, ensure adherence to engineering standards, and improve practices based on measurable outcomes and team feedback. Report progress and align with the line manager: Keep the line manager informed of progress against the product and technical roadmaps, team goals, and delivery plans. Discuss risks, priorities, and resource needs, and contribute to technical strategy and planning. Requirements: At least 2–3 years of direct people management experience leading engineering teams (10+ team members) 7+ years of experience in software engineering across backend, frontend, or QA, including hands-on technical work and technical leadership. Strong technical judgment and the ability to discuss architecture, engineering quality, and technical trade-offs with architects and tech leads. Practical knowledge of Agile methods, with experience planning sprints, managing capacity and workload, and adapting delivery practices to team needs. Ability to select and interpret engineering and delivery metrics, turn findings into concrete actions, and assess whether those actions improve outcomes. Experience setting clear goals, defining success measures, delegating effectively, and holding people accountable while supporting their autonomy. Empathetic people leadership: active listening, awareness of individual motivations and team dynamics, and confidence in handling difficult conversations and conflict. A proactive approach to identifying risks and weaknesses, taking initiative, and driving issues through to resolution. Experience partnering with Product Management to balance product priorities, technical investment, and available team capacity. Understanding of secure software development, automated testing, release management, production monitoring, and incident response. A collaborative approach grounded in respect, transparency, accountability, and openness to feedback. Why join CryptoProcessing by Coinspaid You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact. At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so. We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work. Flexible Benefits Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses. Work & Flexibility Fully remote work from almost anywhere Optional offices and relocation support Flexible, async-friendly environment Growth & Learning Budget for courses, certifications, and professional development Language learning support Cross-team learning and knowledge sharing Wellbeing & Support Medical insurance or reimbursement depending on location Access to mental health support Financial support for important life events Extras Merch shop with rewards system Team offsites and company events Sounds good? Well then, we can’t wait to see your resume! To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/