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Location: Washington, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Portland, United States; Tigard, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Independence, Missouri, United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role Nebius operates large-scale, GPU-dense AI infrastructure across mission-critical data center environments. As a Senior Delivery Deployment Engineer, you will own the end-to-end delivery, deployment, and production readiness of next-generation GPU platforms inside our data centers. This role sits at the intersection of hardware, Linux systems, and operational execution. You will lead on-site rack bring-up, validate NVIDIA-based AI systems, coordinate repairs, and ensure GB-series infrastructure moves from installation to fully operational production environments with precision and reliability. You will collaborate closely with hardware engineering, networking, and infrastructure teams to deploy and stabilize H200 and B200-based GPU systems at scale. Your responsibilities will include: Lead end-to-end deployment of GB-series racks within data center environments Oversee installation, bring-up, validation, and production readiness of NVIDIA H200 and B200-based servers Troubleshoot complex hardware, firmware, Linux OS, and networking issues Execute structured testing and validation procedures during deployment Develop and maintain basic Linux-based hardware health-check and diagnostic scripts Coordinate on-site hardware repairs, part replacements, and vendor escalations Drive root cause analysis and ensure corrective actions are implemented Manage and prioritize deployment timelines across multiple concurrent rollouts Provide technical leadership and guidance to on-site engineers and technicians Partner with networking and infrastructure teams to ensure seamless integration Document deployment processes, validation standards, and operational runbooks What we expect you to have: Strong hands-on experience deploying and operating data center infrastructure Deep familiarity with GPU-dense systems, ideally NVIDIA H-series platforms Experience working with high-density rack deployments (GB-series or similar) Solid Linux experience, including troubleshooting and scripting Ability to diagnose issues across hardware, OS, firmware, and network layers Experience coordinating field repairs and working directly with hardware vendors Proven experience leading technical teams or overseeing field operations High ownership mindset and ability to operate in production-critical environments Clear communication skills and ability to collaborate across distributed teams It will be an added bonus if you have: Experience deploying AI or HPC clusters at scale Familiarity with automated provisioning or infrastructure lifecycle systems Background in hardware qualification, burn-in testing, or factory validation Experience supporting rapid infrastructure expansion Exposure to ARM-based or heterogeneous compute environments Working conditions: Collaboration with globally distributed engineering and operations teams Key employee benefits: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families 401(k) plan: up to 4% company match with immediate vesting Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers Remote work reimbursement: up to $85/month for mobile and internet Disability & life insurance: company-paid short-term, long-term, and life insurance coverage Compensation We offer competitive salaries, ranging from $125k- $180k base + quarterly performance bonuses. Join Nebius today and help build the software that powers the next generation ofAI infrastructure. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As a Technical Program Manager on the Compute team, you will help drive the planning, coordination, and execution of programs that keep Anthropic's compute infrastructure running efficiently at scale. Our compute fleet is the foundation on which every model training run, evaluation, and inference workload depends. You'll join a small, high-impact TPM team and take ownership of critical workstreams across the compute lifecycle, from how supply is procured and brought online, to how capacity is allocated and utilized across teams. The exact focus will depend on your strengths and the team's evolving needs. You'll partner with Infrastructure, Systems, Research, Finance, and Capacity Engineering to shape the processes, tooling, and coordination mechanisms that allow Anthropic to move fast while managing an increasingly complex compute environment. Responsibilities: Own and drive critical programs across the compute lifecycle, coordinating execution across multiple engineering, research, and operations teams Build and maintain operational visibility into the compute fleet, ensuring the organization has a clear picture of supply, demand, utilization, and health Lead cross-functional coordination for compute transitions: bringing new capacity online, migrating workloads, and managing decommissions across cloud providers and hardware platforms Partner with engineering and research leadership to navigate competing priorities and drive alignment on how compute resources are planned, allocated, and used Identify and close operational gaps across the compute pipeline, whether through new tooling, improved processes, or better cross-team communication Own trade-off discussions between utilization, cost, latency, and reliability, synthesizing inputs from technical and business stakeholders and communicating decisions to leadership Develop and improve the processes and frameworks the team uses to plan, track, and execute compute programs at increasing scale and complexity You may be a good fit if you: Have 7+ years of technical program management experience in infrastructure, platform engineering, or compute-intensive environments Have led complex, cross-functional programs involving multiple engineering teams with competing priorities and ambiguous requirements Have experience working with research or ML teams and translating their needs into operational plans and technical requirements Are comfortable diving deep into technical details (cloud infrastructure, cluster management, job scheduling, resource orchestration) while maintaining program-level visibility Thrive in ambiguous, fast-moving environments where you need to define scope and build processes from the ground up Have strong communication skills and can engage credibly with engineers, researchers, finance, and executive leadership Have a track record of building trust with engineering teams and driving changes through influence rather than authority Strong candidates may also have: Experience managing compute capacity across multiple cloud providers (AWS, GCP, Azure) or hybrid cloud/on-premises environments Familiarity with job scheduling, resource orchestration, or workload management systems (Kubernetes, Slurm, Borg, YARN, or custom schedulers) Experience with GPU or accelerator infrastructure, including the unique challenges of large-scale ML training and inference workloads Built or improved observability for infrastructure systems: dashboards, alerting, efficiency metrics, or cost attribution Capacity planning experience including demand forecasting, cost modeling, or hardware lifecycle management Scaled through hypergrowth in AI/ML, HPC, or large-scale cloud environments Deadline to Apply: None, applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $290,000 — $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking an AI Infrastructure Engineer to design and build the foundational systems that power next-generation AI agents. This role sits at the intersection of research and production engineering, focusing on scalable long-term memory , knowledge graph infrastructure , and robust context management systems . You will transform cutting-edge research concepts (e.g., Context Graphs, GraphRAG, agent memory architectures) into auditable, maintainable, and production-grade infrastructure that enables reliable, stateful AI systems. What You’ll Be Doing Architect and implement long-term memory infrastructure for AI agents , including auditable, versioned, and rollback-capable middleware that supports persistent, stateful reasoning. Design and own end-to-end GraphRAG and knowledge graph pipelines , from ingestion and schema design to graph indexing, retrieval optimization, and integration with LLM-based reasoning systems. Build scalable context management infrastructure , elevating context from prompt-level techniques to structured, maintainable systems such as Context Graphs that enable long-horizon and cross-session reasoning. Translate advanced agent research into production-grade systems , prototyping emerging architectures and establishing best practices for memory, retrieval, and infrastructure reliability. Ensure reliability, observability, and governance of agent infrastructure , including traceable memory operations, evaluation frameworks, and safeguards against drift and degradation. What We Look For In You PhD or Master's in Computer Science, AI, Machine Learning, Robotics or related field with at least 10 years of industry experience . Possess a deep expertise in at least one of the following areas: long-term memory , knowledge graphs , or context management . Nice to Haves Experience in top-tier AI labs or Tech industry leaders Experience in high-frequency trading, fintech, Web3, or crypto platforms is a strong advantage Startups or research-intensive environments preferred; must be comfortable operating with ambiguity and speed Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are looking for a Principal AI Engineer to lead the architecture and deployment of large-scale, LLM-powered conversational Chatbot systems serving both enterprise and consumer use cases. This is a hands-on technical role focused on building intelligent, autonomous chatbot systems operating in real-time crypto environments. You will define the technical vision and own end-to-end delivery of production-grade conversational AI platforms. What You’ll Be Doing Lead the design, development, and lifecycle management for conversational Chatbots products for enterprise and consumer use cases. Drive experimentation, simulations, and continuous learning pipelines for Chatbot performance optimization. Design multi-level intent routing, classifier training, and fallback strategies. Building dialogue quality evaluation systems. Drive automated bad-case discovery, A/B testing, and continuous iteration loops. Ensure system scalability, security, and regulatory compliance of AI-powered solutions in the crypto exchange domain. What We Look For In You PhD or Master's in Computer Science, AI, Machine Learning, or related field with at least 10 years of industry experience . Deep understanding of the engineering complexity behind industrial dialogue systems, including orchestration layers, intent classification, policy control, and fallback strategies. Proven experience deploying large-scale conversational products (To Business or To Consumer) in production environments. Hands-on experience designing multi-tier intent routing and training classifiers for high-accuracy task allocation. Experience building structured dialogue evaluation frameworks (automatic metrics, LLM-as-judge, human review systems, etc.). Strong experience driving automated bad-case discovery, logging systems, experiment design, and A/B testing frameworks. Nice to Haves Experience in top-tier AI labs or Tech industry leaders Experience in high-frequency trading, fintech, Web3, or crypto platforms is a strong advantage Startups or research-intensive environments preferred; must be comfortable operating with ambiguity and speed Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Kazakhstan; Dubai Workplace: hybrid The Role:   We are looking for a passionate and self-motivated professional to join our Partner Relations team. This is a great opportunity to be part of a fast-paced and dynamic environment with learning and growing opportunities. The main responsibilities of the position include: Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximize lifetime value Act as the main contact for Partners, fostering strong relationships through personalized support Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly Analyse Partners’ behavior to uncover opportunities for upselling and customisation of products and services Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners Communicate ideas and suggestions for platform improvements to the Business Development teams Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts Undertake any other relevant task as assigned Main requirements: Degree in any business-related field Client handling experience in the financial services sector will be considered an advantage Fluent Kazakh and Russian speaker with excellent oral and written skills in English Reliable, with integrity of character Outstanding communication and interpersonal skills Dynamic, innovative and target oriented Strong computer literacy Valid work permit required Benefit from: Attractive remuneration package plus performance related reward Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Speak Your Strength – Language Proficiency Check Show Your Skills – Live Technical Session All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Finance Operations Intern who is analytical, detail-oriented, and reliable to join our Finance team. The ideal candidate is someone who enjoys working with financial data, investigating discrepancies, and ensuring accuracy and consistency across financial records. You will thrive in a structured, collaborative environment where you can apply your academic knowledge to real-world financial operations and learn how an international business manages its financial processes. Strong analytical thinking, attention to detail, and a methodical approach to problem-solving are essential, along with a willingness to work with reconciliations, accounts payable balances, financial reports, and operational documentation. The ability to take ownership of assigned tasks, meet deadlines, learn new tools and processes, and approach routine work with care and consistency will be key to your success in this role. If you’re passionate about finance, working with numbers, solving problems, and continuously learning, and you’re looking to build a strong foundation for a career in Financial Operations, we would love to hear from you!   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. RESPONSIBILITIES Perform financial reconciliations with partners following established procedures and guidelines. Review completed reconciliations to check the accuracy and completeness of results. Assist with analyzing outstanding accounts payable (AP) balances and reviewing AP alerts to identify discrepancies and items requiring further investigation. Audit financial documentation in Box to check report availability, completeness, and compliance with established procedures. Review financial reports and supporting documentation for accuracy, completeness, and consistency. Assist with reviewing and updating accounts payable and accounts receivable workflows and process documentation. Maintain and update Finance Operations documentation and procedures in Confluence. Document reconciliation procedures, key learnings, identified discrepancies, and potential process improvements. Support the team with recurring financial operations tasks and other operational activities as required. QUALIFICATIONS Education: Currently in the final year of a university degree or recently graduated in Finance, Accounting, Economics, or a closely related field. Academic Performance: Minimum CGPA of 3.5 for candidates without relevant work experience, or 3.3 for candidates with relevant work experience. English Proficiency: Strong English communication skills (minimum B2). CVs and cover letters must be submitted in English. Analytical Skills: Basic understanding of financial and accounting concepts, with the ability to analyze information, identify inconsistencies, and draw logical conclusions. Attention to Detail: Careful and methodical approach to working with numbers, financial records, and documentation. Technical Skills: Basic proficiency in Microsoft Excel or Google Sheets. Familiarity with formulas, filters, and data organization is an advantage. Problem-Solving: Willingness to investigate discrepancies, ask questions, and learn how to resolve unfamiliar issues. Responsibility and Organization: Ability to manage assigned tasks, follow established procedures, meet deadlines, and maintain accurate records. Learning Mindset: Motivation to develop practical skills in financial operations, learn new tools and systems, and respond constructively to feedback. Working Style: Comfortable performing recurring operational tasks independently after training, while knowing when to seek guidance or escalate issues. Availability: Available for an on-site internship in Kuala Lumpur. BENEFITS: Convenient work tools Google Chat, Gmail, Google Drive, Confluence Professional growth Rich knowledge exchange within the company More perks No dress code Comfortable and new office environment  PHYSICAL DEMANDS The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.  The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: https://xsolla.com/careers/vacancies

Location: Palm Beach, United States; Bal Harbour, United States; Orlando, United States; Boca Raton, United States; Naples, United States; Miami, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Paramus, United States; Short Hills, United States; East Rutherford, United States; Parsippany, United States; West Long Branch, United States; Red Bank, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Beverly Hills, United States; West Hollywood, United States; Glendale, United States; Woodland, United States; Costa Mesa, United States; Hawthorne, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Chicago, United States; Oak Brook, United States; Skokie, United States; Westmont, United States; Lincolnwood, United States; Orland Park, United States CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands. We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Tabuk, Saudi Arabia; Lusail, Qatar Eram Talent is currently seeking a dedicated Prototyping Support Technician to join our team in Saudi Arabia. The Prototyping Support Technician provides operational support for outdoor testing projects and maintains general prototyping workshop equipment. The role supports the planning, coordination and execution of technical initiatives, experiments and installations, while also contributing to the reliable operation, troubleshooting and continuous improvement of Prototyping Core Lab assets and equipment. As a Prototyping Support Technician, you will have the opportunity to work with advanced manufacturing technologies and contribute to innovative design processes. Key Responsibilities: Coordinate and support renewable energy–related technical activities, including planning, scheduling, and execution of experiments, tests, and installations. Provide hands-on troubleshooting and diagnostics for electrical, electronic, mechanical, and control systems within the Prototyping Core Lab. Perform routine inspections and preventative maintenance to ensure equipment reliability, safety, and optimal performance. Assist in equipment setup, installation, commissioning, and verification to ensure systems meet technical specifications and operational requirements. Apply strong technical knowledge of electrical, mechanical, mechatronic, PLC, CNC, and control systems used in prototyping environments. Coordinate technical tasks and installations effectively, ensuring timelines, resources, and safety standards are maintained. Support researchers and project teams with practical problem-solving, technical guidance, and adherence to SOPs and HSE procedures. Maintain accurate technical documentation, maintenance records, inspection reports, and project logs. Contribute to continuous improvement by identifying workflow enhancements, conducting risk assessments, and implementing root cause analysis to prevent recurring issues. Demonstrate adaptability and the ability to work effectively in outdoor testing environments and under operational pressure. Requirements Technical diploma or accredited apprenticeship in Electrical, Electronic, Mechatronics, Mechanical, or a related technical field. 5 years of hands-on experience in commissioning, testing, and maintenance of electrical and/or mechatronic systems. Practical experience servicing and maintaining prototyping workshop equipment, with PLC and CNC exposure considered an advantage. Proven ability to troubleshoot and resolve electrical, mechanical, electronic, and control system faults effectively. Experience working in technical laboratory, workshop, or outdoor testing environments with strong adherence to safety and documentation standards.

Location: Al Khobar, Saudi Arabia; Dammam, Saudi Arabia Eram Talent is in search of a dedicated Data Quality Development Analyst to enhance our commitment to delivering exceptional staffing solutions. In this pivotal role, you will ensure that our data quality standards are met and continuously developed, contributing to our data-driven decision-making capabilities across the organization. The role holder is responsible for designing data quality assurance policies and standards, developing an enterprise data quality solution, defining metadata repositories and master data management to enable leverage enterprise data for business intelligence. The role holder is also responsible for installing and maintaining business intelligence tools and fine-tuning their performance. Key Responsibilities Responsible for designing, testing, deploying and documenting the data quality procedures and their outputs Design processes and technology to enable the client to leverage the enterprise data for business intelligence purposes. Define the data policy, standards and guidelines and ensure consistency. Coordinate with Master Data Quality Manager and define metadata repository for digitally and physically storing and cataloguing data. Design master data management to provide processes, governance, policies, standards and tools to define and manage master data. Define quality assurance policies and standards to ensure consistency in business intelligence reports. Identify and highlight issues related to data quality in order to improve accuracy of reports leading to proper decision making. Liaise with Master Data Quality Manager to provide support in development, operations and maintenance of dashboards and reports in the Technology environment. Install business intelligence tools and configures hardware and software components. Perform users’ administrator setup and provides continuous support for maintenance. Perform business intelligence performance tuning to ensure optimal performance. Recommend training and development interventions for team members to build their capabilities. Contribute to the identification of opportunities for the continuous improvement of systems, processes and practices to increase productivity and operational efficiency. Implement all relevant Department’s policies, processes, procedures and instructions so that work is carried out in a controlled and consistent manner. Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies and standards. Requirements Bachelor’s degree in information technology, or equivalent from a recognized and accredited university is required. 5+ years of experience in data analysis, data quality, or a similar role. Knowledge of Data Quality principles, policies and procedures. Knowledge of Data Quality tools. Strong understanding of data governance, data quality metrics, and data management principles. Experience with data profiling tools and techniques. Proficiency in SQL and experience with data visualization tools (e.g., Tableau, Power BI). Strong analytical and problem-solving skills. Excellent communication skills and ability to work collaboratively with diverse teams. Detail-oriented with a strong focus on data accuracy and reliability.

Location: Al Khobar, Saudi Arabia; Dammam, Saudi Arabia Eram Talent is seeking a dedicated Data Quality Business Analyst to join our growing team. In this role, you will be responsible for ensuring the integrity, accuracy, and reliability of data across our business systems. You will collaborate with cross-functional teams and stakeholders to define data quality standards, develop metrics, and implement processes that enhance data management practices. Your responsibilities will include performing data analysis, identifying data quality issues, and recommending solutions to improve data governance. You will also work on data quality initiatives and may be involved in data profiling, cleansing, and monitoring to ensure adherence to organizational data quality standards. Responsibilities Consolidate guidelines, processes and parameters for conducting business analysis in order to follow a consistent approach in the process followed for collating data and carrying out analytics. Support in coordinating with Technology departments through periodic meetings to understand the specific business requirements related to business analytics. Coordinate with different internal departments to identify the most suitable data resources to ensure effective data collection and analysis based on the requirements. Support in identifying potential external vendors/market research agencies etc. and coordinate with them to establish the data collection and reporting needs in order to ensure efficiency in the data collection process. Coordinate with external consultants/forums to keep updated with the latest developments in the Technology landscape. Perform data cleaning and standardisation for conducting the relevant analysis and ensures adherence to data quality standards while developing reports on procurement and logistics updates. Stay up to date on the latest business intelligence tools, databases, systems or methods etc. and shares insights with Master Data Quality Manager on leveraging the same for business requirements. Develop the requisite reports (weekly/monthly/ad-hoc) and ensures timely submission of the same to facilitate decision making. Requirements Bachelor’s degree in Information Technology, or equivalent from a recognized and accredited university is required. 5+ years of experience as a Data Quality Analyst or in a related field. Certified Data Privacy Solutions Engineer (CDPSE) preferred. Experience in Information Technology / Data Solutions / Networking / Cybersecurity preferred. Strong understanding of data management principles, data governance, and data quality best practices. Proficient in data profiling and analysis tools (e.g., SQL, Python, or ETL tools) to assess data quality. Experience with data visualization tools such as Tableau, Power BI, or similar is a plus. Strong analytical and problem-solving skills to identify data quality issues and develop actionable solutions. Excellent communication skills, with the ability to work collaboratively with diverse teams and stakeholders. Detail-oriented with a focus on delivering high-quality results. Familiarity with data privacy and regulatory compliance standards is a plus.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As the Engineering Manager for Observability, you'll lead the team building the systems that show Figma how its platform and its AI products actually behave in production. That spans our core observability stack, meaning metrics, logs, and distributed tracing, as well as a fast-growing new frontier: the AI observability pipeline that turns traces, conversations, and model outputs into the classification and evals that make Figma's AI features measurably better. You'll set strategy across both, raise the bar on instrumentation and data quality, and push into AI-driven approaches to anomaly detection and operational automation. Observability was an unowned space at Figma until recently, so this is a rare chance to shape an early-stage, high-leverage platform that every engineering team here depends on. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Lead and grow a 6 engineer team responsible for the reliability, scalability, and evolution of Figma's observability and AI observability platforms. Own and evolve the AI observability ecosystem: a privacy-safe telemetry pipeline that aggregates trace, conversation, and model data, runs classification, and lets teams run evals to measure and improve AI feature quality. Own Figma's core observability stack, including platforms like Datadog, ensuring high availability, strong data quality, and a healthy signal-to-noise ratio across metrics, logs, and traces. Set the technical strategy for the instrumentation standards, libraries, agents, and operators that monitor services across the company. Explore and ship AI-driven approaches to anomaly detection, root cause analysis, signal correlation, and operational automation. Partner across infrastructure, product engineering, finance, and security to give teams clear visibility into system health at scale, including cost efficiency as the team's scope grows. Coach and develop engineers through career growth, feedback, and technical leadership, building a culture of ownership and high-quality execution. We'd love to hear from you if you have: 4+ years of experience leading and growing engineering teams in infrastructure, observability, platform, or AI systems, with a track record of delivering reliable production systems at scale. A strong foundation in distributed systems and a platform mindset: you build systems other teams adopt and rely on, not just for your own team. Hands-on depth in observability, AI systems telemetry, or both, whether that means metrics, logs, and distributed tracing, or the traces, classification, and evals that power AI products. Fluency with the modern tooling in your area, such as Datadog, OpenTelemetry, and Prometheus, or LLM tracing, prompt and model versioning, and eval workflows. A high operational bar (instrumentation and data quality, SLO design, incident response) and the ability to set technical direction and drive cross-functional alignment in complex environments. While not required, it’s an added plus if you also have: Breadth across both classic observability and AI observability, or the curiosity to grow into whichever is newer to you. Experience creating AI Telemetry-assisted improvement feedback loops for services, in particular for AI products and features. Experience improving infrastructure efficiency, including cost attribution, forecasting, vendor negotiation, and usage modeling. A track record designing company-wide observability standards, shared libraries, and agent or operator-based integrations. Experience applying AI or machine learning to anomaly detection, root cause analysis, or operational automation. Experience scaling and mentoring high-performing teams through platform expansion or major architectural change. At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $258,000 — $376,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: United States & Canada Workplace: Remote About WorkOS 🚀 WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations. We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid. As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products. ABOUT THE ROLE We're growing our Applied AI team to dramatically increase productivity across Engineering, Sales, Support, and Operations, and to ship AI-powered products that customers rely on directly. As an Applied AI Engineer, you'll design and ship production AI systems that change how WorkOS builds, sells, supports, and scales. You’ll also be building things that WorkOS customers use, and systems that the entire company depends on daily. You'll work on a small, high-ownership team that: - Chooses problems based on measurable impact - Moves from idea → prototype → production in days or weeks - Ships at both layers: internal leverage and customer-facing product - Adapts quickly as models, tools, and best practices evolve This is a 0→1 role with company-wide visibility. What you'll do - Design and ship customer-facing AI products like ask.workos.com http://ask.workos.com, AI support bots embedded in customer Slack channels, and new surfaces we haven't built yet - Build internal tools that become part of people's daily work: agents, automations, and workflows that are stable, observable, and easy to maintain - Work on big bets: a unified bot framework, a sandboxed coding harness agent, and infrastructure that lets the entire company ship - Use LLMs, embeddings, retrieval, and tool-calling to plug into docs, Slack, GitHub, CRM, analytics, support systems, and internal services - Replace repetitive, multi-step manual processes with orchestrated, AI-driven flows that span multiple apps and data sources - Stay current on new models and tooling, run focused experiments, and help the team converge on patterns, libraries, and infrastructure that compound over time Example problems you might work on - A sandboxed coding harness that can safely take a bug report or feature spec all the way to a deployed change - A unified bot framework that powers every AI touchpoint, internal and customer-facing from a single, observable backbone - A GTM intelligence layer that gives reps live account context, meeting prep, and follow-up from CRM, product usage, and conversation history - Turning noisy, cross-tool workflows (tickets, Slack threads, docs) into a single agent that handles triage, routing, and suggested actions - Infrastructure that lets any WorkOS team ship a reliable internal AI app without reinventing the stack What we're looking for - You've taken AI-powered systems from idea to production and through at least one iteration cycle with real users - Strong engineering fundamentals. You're comfortable owning services, data flows, and integrations end-to-end - Experience building with LLM APIs - You think about failure modes, observability, and ownership, not just whether the demo works - Bias toward action. You care less about the model and more about removing real bottlenecks, saving hours, or unlocking workflows the company couldn't do before - Comfort with ambiguity and fast change. The problem, the tools, and the "right" patterns are all evolving, you're excited to help define them Nice to have - Prior work on customer-facing AI products - Experience with embeddings, retrieval/RAG architectures, and structured tool-calling or agents - Exposure to MCP or similar protocols for connecting AI agents to real systems Benefits and Perks (US Only) 💖 At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.   - 401k matching - Competitive Equity - Healthcare, dental and vision coverage - FSA, ST/LT Disability, Voluntary Life - Carrot fertility benefits - 20 days paid vacation + 10 holidays + unlimited sick leave - 12 weeks fully paid parental leave - Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active - Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being - Commuter benefits for hybrid employees in SF/NYC - Unlimited token usage! Please inquire directly with our recruiting team for benefits available to those working outside the US.   Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.