Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2.
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you will:
Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
Assess the nature of product or service issues and resolve a variety of complex support problems.
Log customer interactions and tag/categorize issues accordingly.
Resolve a monthly volume of tickets consistent
Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
Identify ways to improve existing processes and procedures.
Mentor newer members of the Customer Support team with customer issues.
Contribute content to knowledge base to support team and customer enablement
Ensure Support SLAs and CSAT goals are consistently met and ticket queues are well managed
Other duties as required
Incident report and Oncall
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
Strong, creative problem solving skills
Quick learner, willing to take initiative, and has great follow through
A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
A high-energy, optimistic outlook and positive attitude
An empathetic approach to troubleshooting and customer service
A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
Experience with the following:
Willing to work from 8.00 AM to 5.00 PM Ireland Local time Tuesday - Saturday.
Desired:
Reading/Debugging HTML (a plus)
SQL (a plus)
Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
Postman or other APIs client
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Espoo; Berlin
Workplace: Hybrid
Role highlights:
- Senior DevOps Engineer (Ground Stations)
- Location: Berlin, Germany or Espoo, Finland
- Department: Fleet Control and Satellite Communications
- Reports to: Engineering Manager, CONNECT & Ground Stations
- Employment type: Permanent
- Workplace model: Hybrid, 3 days a week at the office in Berlin or Espoo
- Employment is subject to applicable security screening (incl. SUPO)
Why this role matters
As a Senior DevOps Engineer, you'll own key parts of the cloud platform that keeps ICEYE's satellites talking to Earth. You'll shape how our AWS and Kubernetes environments are designed, secured and operated across ground stations, test environments and end-user platforms. You'll make infrastructure decisions that decide whether engineering ships fast and whether satellite operations stay connected when it matters most.
Who We Are
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
Your day-to-day responsibilities
- Own key parts of the AWS and Kubernetes platform behind our ground station and connectivity systems, working alongside another senior DevOps engineer and making explicit architecture trade-offs between reliability, cost and delivery speed
- Drive infrastructure initiatives in your areas from design to delivery, including the dependencies on software teams and ground station vendors
- Evolve our Terraform and deployment setup with reusable patterns that prevent whole classes of configuration and release issues
- Design and harden the network between our cloud environments and ground station sites
- Turn loosely defined operational problems into clear technical plans and working solutions
- Drive platform incidents to resolution, find the root cause, and turn what you learn into lasting reliability improvements
- Share your expertise through reviews, pairing and technical guidance, and help raise the bar on how we build and run infrastructure
What we're looking for
Must haves:
- Experience owning a platform or critical infrastructure area end to end, including its architecture decisions and trade-offs
- Extensive hands-on experience designing and operating production environments on AWS, including IAM, cost management, and security practices such as least privilege and secrets management
- Strong cloud networking skills: VPC design, DNS, routing, security groups, and debugging connectivity across cloud and on-prem environments
- Deep Terraform experience, including designing modules and managing infrastructure at scale
- Experience running Kubernetes in production, including deployments, Helm and troubleshooting
- A track record of resolving production incidents and driving lasting reliability improvements
- Experience designing CI/CD pipelines with tools such as GitHub Actions
Nice to haves:
- Hybrid cloud and on-prem experience
- Scripting or software engineering experience with Python, Bash or Go
- Observability practices, including logging, metrics, alerting and tools such as Grafana
- Experience with databases such as PostgreSQL, RDS or MongoDB
- Experience in regulated, defence or security-sensitive environments
Application Process
- Talent Attraction Partner Screen Call
- Hiring Manager interview
- Technical interview
- Values & Fit interview
Working at ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Rome, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Head of Public Policy, Italy
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Communications & Policy team crafts compelling stories, builds meaningful relationships with stakeholders, and navigates complex regulatory landscapes to support our marketplace of consumers, riders, and restaurant partners.
We’re looking for a Head of Public Policy, Italy to join our Rome team. This is a hybrid role. In this role, you’ll help us lead our public policy strategy, drive successful advocacy campaigns, and represent Deliveroo and the broader DoorDash group to key external stakeholders across Italy.
What You’ll Be Doing
You’ll be joining the International Public Policy team, working closely with global centres of excellence, cross-functional partners, and business leadership. This role reports to the VP, International Public Policy at DoorDash, based in Europe.
Here’s what your day-to-day might look like:
Policy & Regulatory Tracking:
Monitor and evaluate legislative and regulatory developments at regional and national levels to identify risks, spot opportunities, and shape company positions in close cooperation with dedicated internal teams.
Targeted Advocacy & Engagement:
Design and execute strategic advocacy campaigns using outreach, research, coalition-building, mobilization, and public relations tools to influence policy outcomes.
Stakeholder Relations:
Build and maintain trusted relationships with policy makers, public officials, labor unions, industry associations, and other key stakeholders across Italy.
Strategic Representation:
Represent Deliveroo in government consultations, public forums, and industry & union negotiations.
Cross-Functional & Internal Advisory:
Advise global leadership and cross-functional teams on Italian political dynamics to guide strategic business decisions.
What You’ll Need to Thrive
Essential
Demonstrated Public Policy Leadership:
Extensive experience leading external public policy engagements, regulatory advocacy, and strategic campaigns in an agency, in-house, or government setting in Italy.
Political & Regulatory Expertise:
Deep understanding of Italian political processes, legislative dynamics, and public policy frameworks.
Stakeholder Network:
Established relationships across Italian policy makers, regulatory bodies, trade associations, and key political stakeholders.
Bilingual Communication Skills:
Clear and compelling communication skills in both English and Italian, with proven ability to tailor complex policy positions for diverse audiences.
International Matrix Experience:
Proven ability to navigate, advise, and execute within a fast-paced, global organization.
The Right Attributes, Competencies & Capabilities:
high level of ambition, strong leadership capabilities, collaborative mindset, creativity, and willingness to explore new approaches.
Academic Background:
University degree in law, public policy, political science, or a related field.
Nice to Have
Platform & Tech Industry Experience:
Understanding of gig economy regulatory frameworks, labor affairs, marketplace platforms, or e-commerce policy.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
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Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
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Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
We are looking for an experienced Accounts Payable Team Manager to lead our growing AP team in Mauritius.
You will own the day-to-day delivery and continuous improvement of the end-to-end Accounts Payable function across multiple Checkout.com http://Checkout.com entities and regions. You will lead a team of up to 10 AP professionals, partner closely with colleagues in the UK and across Global Finance, and ensure that AP operates accurately, efficiently and with strong financial controls.
This is a hands-on leadership role. You will combine Accounts Payable Management, operational ownership, people management, stakeholder leadership and process improvement in a fast-paced, global environment.
PLEASE NOTE: THIS ROLE REQUIRES CONSISTENT AVAILABILITY FROM 12:00 TO 21:00 MAURITIUS TIME AND FOLLOWS THE UK WORKING CALENDAR.
WHAT YOU’LL DO
LEAD AND DEVELOP THE AP TEAM
- Lead, coach and develop a team of up to 10 Accounts Payable Analysts, Senior Analysts and Associates.
- Set clear objectives and expectations, manage performance and support career development in line with Checkout operating principles.
- Build a culture of accountability, collaboration, continuous improvement and high-quality service.
- Plan team capacity, coverage and workload allocation to meet service levels and business priorities.
- Act as the escalation point for complex, sensitive or high-risk AP issues.
OWN AP OPERATIONS
- Oversee the end-to-end AP process across multiple Checkout entities, regions and currencies.
- Ensure invoices, credit notes, employee expenses and supplier payments are processed accurately and on time.
- Ensure AP queues and tickets are managed effectively, ensuring queries are prioritised and resolved within agreed SLAs.
- Oversee expense claims and corporate card activity in line with policy.
- Ensure supplier statement reconciliations are completed, reviewed and followed up promptly.
- Use operational data to identify recurring issues, remove bottlenecks and improve the AP experience for suppliers and internal stakeholders.
STRENGTHEN CONTROLS, COMPLIANCE AND REPORTING
- Ensure key AP controls are consistently applied and evidence is maintained for audit and compliance purposes.
- Partner with Global Financial Controllers and wider Finance teams to support an accurate and timely month-end close, including bank reconciliations
- Review AP ageing, payment performance, exception reporting, KPIs and other management information.
- Support statutory and regulatory reporting requirements, including the Quarterly Payment Practices Report where applicable.
- Identify control gaps and lead practical remediation plans.
PARTNER ACROSS THE BUSINESS
- Build trusted relationships with Finance, Procurement, Legal, People, Operations and other internal stakeholders.
- Communicate clearly with UK-based colleagues and global partners, particularly when managing escalations or time-sensitive payment matters.
- Maintain constructive relationships with suppliers and support the timely resolution of disputes and payment queries.
- Contribute to Finance transformation, systems and process-improvement initiatives.
- Represent Accounts Payable in wider business projects as required.
WHAT SUCCESS LOOKS LIKE
In this role, success means:
- AP transactions and payment runs are accurate, timely and well controlled.
- SLAs are consistently achieved, with clear visibility of backlogs, risks and escalations.
- Month-end activities are completed smoothly and with strong supporting evidence.
- The team is well organised, engaged and developing in capability.
- Stakeholders and suppliers receive clear, responsive and dependable support.
- Process improvements reduce manual effort, improve control and support scale across the business.
ABOUT YOU
ESSENTIAL EXPERIENCE AND SKILLS
- At least 5 years of Accounts Payable experience.
- At least 2 years of experience managing an AP or shared-services team.
- Demonstrable experience leading teams across different levels of experience and capability.
- Strong experience supporting international entities, multiple currencies and geographically distributed stakeholders.
- Practical knowledge of invoice processing, payment runs, expenses, supplier reconciliations, AP ageing and month-end close.
- A strong control mindset, with the judgement to identify risk and the confidence to escalate appropriately.
- The ability to work consistently from 12:00 to 21:00 Mauritius time on the UK working calendar.
- Strong Excel or Google Sheets skills, with the ability to analyse data and turn it into clear actions.
- Excellent written and spoken English.
DESIRABLE EXPERIENCE
- Experience with ZIP, Emburse, Workday Financials or comparable AP, expense or finance systems.
- Experience in a fast-growing technology, fintech, financial-services or shared-services environment.
- Experience supporting AP automation, system implementation, standardisation or process redesign.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Unimatch Lab is an AI-driven venture studio from Silicon Valley. They build their own AI stack and a portfolio of AI products: 7 products across Future of Work, Longevity, Kids Universe and Education.
They are looking for a hands-on Senior Recruiter who owns up to 5 vacancies at a time, from the hiring-manager brief to the signed offer.
You will hire for engineering, product, ML/AI, design, analytics, marketing and sales on the international market.
Key responsibilities:
— Run the full recruiting cycle from hiring-manager brief to offer
— Source, screen and attract candidates across USA, MENA, EU and LATAM
— Run interviews on hard skills, soft skills, motivation and culture fit
— Build role-specific sourcing strategies and screening scripts
— Agree priorities and role profiles with hiring managers and close the feedback loop
— Keep a transparent funnel with clear analytics: conversions, sources, time-to-fill
Required qualifications:
— 4+ years of full-cycle recruiting, at least 2 of them in startups or fast-growing tech
— Closed roles in engineering, product, ML/AI, design, analytics, marketing and sales, including senior and hard-to-fill ones
— Hands-on international recruiting: USA, MENA, EU, LATAM
— LinkedIn Recruiter, X-Ray, Boolean Search, Notion, Claude (up to writing your own agent skills)
— English B2+, Russian native or fluent
Format: remote, Europe / Belarus / LATAM
In your message, answer one question: how do you use AI in your day-to-day work?
Location: Berlin
Workplace: Hybrid
OUR STORY
Every year, millions struggle with tax filing or miss out on tax refunds. We’re fixing that. Our intuitive app empowers everyone, regardless of background, to file taxes confidently.
Operating across Germany, Spain, and the UK, Taxfix Group (Taxfix and Steuerbot) is a team of over 400 professionals—tax experts, developers, and IT specialists—committed to solutions. Since 2016, we’ve enabled over 3.5 billion euros in tax refunds for our customers.
THE OPPORTUNITY
Taxfix is creating expert-assisted digital tax services, blending software, AI, and licensed human expertise for easier filings. We're hiring a Business Unit Leader, Expert-Assisted Services to drive and scale this business area as a key growth engine.
This senior role requires commercial and general management skills—defining customer segments, service design, pricing, demand generation, conversion, retention, and efficient scaling without compromising trust or quality. You’ll balance growth, margin, capacity, costs, and outcomes, working closely with peers across Product, Operations, Marketing/Growth, Data, and Finance, and aligning teams to business and commercial goals.
YOUR RESPONSIBILITIES
- Business leadership: Set ambition, priorities, and execution plans, owning revenue, margin, conversion, retention, and outcomes.
- Customer strategy: Identify high-value segments and craft differentiated propositions and journeys.
- Pricing and packaging: Build offers addressing diverse needs, complexity, and willingness to pay, ensuring revenue quality and margin.
- Growth engine: Boost acquisition, booking, retention, and renewal through disciplined experimentation.
- Service model: Balance demand, expert capacity, quality, handling time, and cost; determine where automation or human expertise adds value.
- Product, commercial, and ops: Collaborate to translate insights into scalable roadmaps and workflows.
- AI integration: Apply AI to enhance customer guidance, personalization, delivery, QA, and workflows, maintaining quality and trust.
- Performance discipline: Create KPIs, forecasts, dashboards, and reviews to drive focus and accountability.
- Organization building: Define capabilities and ownership, prioritize hiring, and improve cross-functional execution.
WHAT SUCCESS LOOKS LIKE
Within 12 months: clearer customer/value proposition, structured pricing and offers, and a focused growth plan.
- Accelerated, more predictable revenue and recurring revenue growth.
- Improved conversion and retention via better product–customer fit.
- Stronger margins and unit economics through pricing, scope, and capacity alignment.
- Scalable operating model integrating automation, AI, and human expertise.
- Comprehensive commercial and operational KPIs (revenue, conversion, gross margin, time to submit, service quality, CSAT/NPS, chargebacks).
- Operating cadence enabling faster, data-driven decisions across teams.
YOUR PROFILE
- Extensive experience in GM, commercial leadership, growth, operations, or BU leadership within tech-enabled services.
- Direct responsibility for revenue and P&L (pricing, margin, unit economics).
- Experience scaling hybrid digital/human service models.
- Deep understanding of service operations (capacity, utilization, quality, CX, cost-to-serve).
- Track record designing or refining pricing and propositions for varied customer needs.
- Strong commercial judgment across acquisition, conversion, retention, and recurring revenue.
- Builder mindset—moving from diagnosis to action.
- Proven cross-functional leadership beyond hierarchy.
- Data-driven, hypothesis-led in ambiguous settings.
- Professional German (C1+) and fluent English.
- Deep knowledge of the German or DACH consumer market.
RELEVANT BACKGROUNDS
We favor leaders who have built or scaled:
- Software- or tech-enabled consumer services
- Digital health, care, coaching, or advisory platforms
- FinTech, TaxTech, LegalTech with a significant human-service aspect
- Subscription businesses with operational complexity
- Marketplaces or managed services balancing demand, expert capacity, and quality
- Businesses integrating digital funnels with human support
A consulting or top-tier academic background helps but cannot substitute for hands-on operational experience and measurable business impact.
HOW YOU OPERATE
- Think and act like an owner, making strategic choices.
- Comfortable with customer segmentation, pricing, margin, utilization, and quality.
- Use data for decisions, acting without waiting for perfect info.
- Turn strategy into experiments, operating rhythms, and measurable results.
- Create cross-functional clarity and rally teams around business goals.
- Prioritize customer trust and delivering the right service for sustainable growth.
WORKING MODEL AND STAKEHOLDERS
Reports to: COO or designated leader
Scope: Full business leadership for Expert-Assisted consumer offering
Partners: Product, Operations/Service Delivery, Tax Experts, Marketing/Growth, Finance, Data/Analytics, Legal, People
Model: Cross-functional, in close partnership with senior leaders
Initial focus: Germany, with potential to expand
WHY TAXFIX?
- Meaningful, people-focused work within an international, passionate team
- Free mental health coaching
- Monthly flexible allowance for various services
- Employee stock options for all
- 30 annual vacation days and flexible hours
- Generous learning budget and support
- Up to six weeks a year working abroad
- Frequent team social events, both virtual and in-person
- Free personal tax filing with the app and internal support
- Dog-friendly office
Learn more about Team Taxfix https://medium.com/taxfix on our blog.
At Taxfix, we champion diversity and equal opportunity, valuing a rich mix of experiences. Please don’t include your picture, age, or marital status on your CV—let your achievements speak for themselves.
Not sure you meet all the requirements? Apply anyway—we value unique skills you may bring!
Kodland is a digital platform connecting tutors and children aged 5 to 17, teaching game development (Unity/Roblox/Minecraft), programming (Scratch/Python), web development (Javascript, HTML, CSS), digital design (Blender/Photoshop).
What you'll do
Delivering fun and engaging lessons based on the provided scripts and materials
Improving teaching skills with the help of experienced Kodland mentors
Communicating any feedback regarding lessons and class content to the office team
Providing regular and detailed reports on student progress, and tracking and improving class engagement and the learning experience
Being a positive, influential, and open ambassador for Kodland
Implementing creative ideas to stimulate and support students
Who you are
Online Tutor responsible for:
Experience in teaching or tutoring Blender 3D modelling
Strong communication and feedback skills
Ability to deliver engaging lessons and adapt to student needs
Positive attitude and ability to be a Kodland ambassador
Benefits & perks
Flexible scheduling
Opportunity to work with a global platform
Professional development through mentorship
Tech stack
Blender for 3D modelling; general education tools as required by scripts
Location: Ukraine
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
You will lead the accounts receivable process, from cash application to collections, reconciliation and revenue-related reporting. You will make sure every transaction across all payment providers is captured accurately, reconciled on time and accounted for in line with applicable standards. You will manage the full AR cycle: gross revenue, refunds, fees, chargebacks, cash collections.
PAYMENT PROVIDER RECONCILIATION
- Own daily, weekly and monthly reconciliations across multiple payment providers (e.g., Stripe, PayPal, Finix, Nuvei, Worldpay)
- Reconcile gross sales, fees, chargebacks, refunds, disputes, reserves and payouts to bank statements and the general ledger
- Investigate and resolve variances, timing differences and unmatched items promptly
- Manage multi-currency settlements and FX differences
Accounting standards and revenue accounting
- Apply relevant standards, including IFRS 15 / ASC 606 (revenue recognition), IFRS 9 / ASC 326 (expected credit losses), and IAS 21 / ASC 830 (foreign currency)
- Maintain accurate deferred revenue balances
- Calculate and review provisions
- Prepare and review AR and deferred revenue roll-forwards, journal entries and supporting schedules
- Ensure correct sales tax treatment in coordination with Tax team
Month-end close, controls and audit
- Deliver AR-related close tasks on schedule and to a high standard of accuracy
- Design, document and maintain internal controls over AR and cash
- Serve as the primary contact for internal and external auditors on AR, revenue and cash matters
- Prepare clear variance analysis and KPI reporting for Finance leadership
QUALIFICATIONS
- Strong tech skills and tech-savvy mindset. Proven ability to adopt and leverage AI technologies, and AI agents. AI adoption is an essential part of how the Company operates across all processes.
- Bachelor's degree in Accounting, Finance or a related field; professional qualification (CPA, ACCA, CA, CMA or equivalent) strongly preferred
- [7-8]+ years of accounting experience, including [2-3]+ years in a role in AR, revenue accounting or finance operations
- Proven experience in a subscription, SaaS, digital or recurring-revenue business
- Strong hands-on experience reconciling high-volume transactions across multiple payment service providers and currencies
- Solid working knowledge of IFRS and their practical application to subscription models
- Experience with deferred revenue accounting, chargebacks, refunds and payment-dispute handling
- Advanced Excel / Google Sheets skills; comfortable working with large datasets
- Strong analytical, problem-solving and communication skills, with attention to detail and the ability to work to tight deadlines
- Technical experience is required, preferably with basic SQL knowledge or junior-level developer skills.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Dubai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is seeking an experienced Sales Engineer to join our team here in Dubai! The successful candidate will be responsible for providing technical leadership and guidance to our clients in the MENA region, throughout the entire sales lifecycle. As a Sales Engineer, you are responsible for technical ownership of client relationships from initial contact in the sales cycle throughout the solutioning, integration, and go-live stages of the customer journey. The ability to solve business and technical requirements through the application of Checkout.com http://Checkout.com products and solutions is core to the success of the position. Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects.
What you will do:
- Upfront qualifications of merchants technical needs
- Work with Sales to provide product/business/tech knowledge in support of pre-sales activities
- Prepare and lead technical/commercial workshops
- Provide inputs for proposals and large and complex RFP and RFI responses
- Improve solution design, documentation and realisation of custom merchant solutions
- Improve communication with merchants on a technical level during the sales process
- Translate product, business and technical requirements into solutions
- Being constantly up to date with industry standards in order to offer the best bespoke solutions to our merchantsConduct thorough upfront qualification of merchant needs and technical infrastructure.
- Act as the primary technical subject matter expert, supporting the Sales team through all pre-sales phases.
- Design, prepare, and lead technical and commercial workshops for prospective merchants.
- Provide critical technical and solution design inputs for high-value proposals and RFP/RFI responses.
- Drive the improvement of solution design quality and documentation for complex solutions.
- Significantly improve the quality and clarity of technical communication with merchants.
- Expertly translate requirements into concrete, viable, and efficient solution designs.
- Maintain deep industry expertise to design best-in-class, bespoke solutions.
Qualifications
- 8+ years experience as a Sales Engineer / Solutions Architect or Pre-Sales Consultant
- Experience working in a technical client-facing role
- Familiar with API based integration methods, associated best practices, and related tools/frameworks
- Experience with at least one common front-end (pure JavaScript, React, Angular, etc) and back-end (Java, .NET, Python, Node, etc) technology
- Commercially-minded
- Exceptional written and verbal communication skills
- Highly organized and able to prioritize shifting workloads and responsibilities effectively
- Able to thrive in a fast-paced environment
- Ability to translate technical jargon into business speak
- Previous exposure to RFI/RFP
- Very well-versed in payments; should understand the technicalities inside and out (ideally this should be a bonus requirement not a needed one)
- In depth payments industry exposure with an understanding of the related rules and regulations and payments schemes
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Lugano, Switzerland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are seeking a highly driven Head of AI Expansion to lead the global adoption of Tether’s AI ecosystem, with a focus on QVAC and decentralized, privacy-preserving AI infrastructure.
The role will engage leading enterprises, institutions, and governments globally, helping them deploy AI solutions built around local computing, data sovereignty, privacy, and independence from centralized cloud infrastructure.
This is a hands-on leadership role combining exceptional commercial and relationship-building capabilities with deep AI knowledge. You will identify and prioritize opportunities, structure complex projects, close strategic partnerships, monitor success of partnerships and build the team required to scale Tether AI globally.
The ideal candidate can comfortably move between technical discussions with AI and engineering teams and strategic conversations with CEOs, CTOs, CIOs, and government leaders and should be used to work in multiple geographies/ cultures.
International travel is required.
Responsibilities
Business Development & Partnerships
Drive global adoption of QVAC and Tether AI across enterprises, institutions, and governments.
Identify organizations where local, private, decentralized, or sovereign AI provides a strategic advantage.
Match use cases with needs of identified organizations and build business cases for the implementation of the use case
Nurture existing and build new relationships with CEOs, CTOs, CIOs, AI leaders, and government stakeholders.
Personally originate, structure, negotiate, and close strategic AI partnerships and deployments.
Develop partnerships across the AI ecosystem, including compute, hardware, infrastructure, and technology providers.
Monitor performance of partnerships, proactively identify risks and design mitigation plans
Market Strategy & Execution
Define and execute Tether AI’s global go-to-market strategy.
Identify priority markets, industries, and high-value AI use cases.
Co-develop with clients their requirements and translate them into deployable solutions together with product and engineering teams.
Build and manage a global pipeline of strategic AI opportunities.
Monitor market, competitive, regulatory, and technological developments.
Team Leadership
Build and lead the AI Expansion team globally.
Recruit expansion managers, partnership leads, solution architects, and other key profiles.
Establish KPIs, execution playbooks, and commercial processes.
Work closely with Tether’s AI, engineering, product, and regional Expansion teams.
Strategic Representation
Position Tether as a strategic partner for organizations seeking AI sovereignty, privacy, resilience, and infrastructure independence.
Represent Tether AI in strategic meetings, government engagements, conferences, and industry forums.
You Have
7+ years of experience across AI, enterprise technology, infrastructure, or technology business development.
Strong knowledge of AI/ML, LLMs, inference, local/edge computing, data infrastructure, and decentralized architectures.
Proven experience personally originating, structuring, and closing large enterprise technology deals and partnerships.
Strong relationships with senior decision-makers across enterprises, technology companies, and/or governments.
Exceptional communication, negotiation, and relationship-building skills.
Experience building and managing high-performing teams.
Entrepreneurial mindset and ability to operate independently in fast-moving environments.
Degree in AI, Computer Science, Engineering, Business, or related field.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: London, United Kingdom
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are seeking a highly driven Head of AI Expansion to lead the global adoption of Tether’s AI ecosystem, with a focus on QVAC and decentralized, privacy-preserving AI infrastructure.
The role will engage leading enterprises, institutions, and governments globally, helping them deploy AI solutions built around local computing, data sovereignty, privacy, and independence from centralized cloud infrastructure.
This is a hands-on leadership role combining exceptional commercial and relationship-building capabilities with deep AI knowledge. You will identify and prioritize opportunities, structure complex projects, close strategic partnerships, monitor success of partnerships and build the team required to scale Tether AI globally.
The ideal candidate can comfortably move between technical discussions with AI and engineering teams and strategic conversations with CEOs, CTOs, CIOs, and government leaders and should be used to work in multiple geographies/ cultures.
International travel is required.
Responsibilities
Business Development & Partnerships
Drive global adoption of QVAC and Tether AI across enterprises, institutions, and governments.
Identify organizations where local, private, decentralized, or sovereign AI provides a strategic advantage.
Match use cases with needs of identified organizations and build business cases for the implementation of the use case
Nurture existing and build new relationships with CEOs, CTOs, CIOs, AI leaders, and government stakeholders.
Personally originate, structure, negotiate, and close strategic AI partnerships and deployments.
Develop partnerships across the AI ecosystem, including compute, hardware, infrastructure, and technology providers.
Monitor performance of partnerships, proactively identify risks and design mitigation plans
Market Strategy & Execution
Define and execute Tether AI’s global go-to-market strategy.
Identify priority markets, industries, and high-value AI use cases.
Co-develop with clients their requirements and translate them into deployable solutions together with product and engineering teams.
Build and manage a global pipeline of strategic AI opportunities.
Monitor market, competitive, regulatory, and technological developments.
Team Leadership
Build and lead the AI Expansion team globally.
Recruit expansion managers, partnership leads, solution architects, and other key profiles.
Establish KPIs, execution playbooks, and commercial processes.
Work closely with Tether’s AI, engineering, product, and regional Expansion teams.
Strategic Representation
Position Tether as a strategic partner for organizations seeking AI sovereignty, privacy, resilience, and infrastructure independence.
Represent Tether AI in strategic meetings, government engagements, conferences, and industry forums.
You Have
7+ years of experience across AI, enterprise technology, infrastructure, or technology business development.
Strong knowledge of AI/ML, LLMs, inference, local/edge computing, data infrastructure, and decentralized architectures.
Proven experience personally originating, structuring, and closing large enterprise technology deals and partnerships.
Strong relationships with senior decision-makers across enterprises, technology companies, and/or governments.
Exceptional communication, negotiation, and relationship-building skills.
Experience building and managing high-performing teams.
Entrepreneurial mindset and ability to operate independently in fast-moving environments.
Degree in AI, Computer Science, Engineering, Business, or related field.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Dublin, IE
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's EMEA Startups team works with the companies building AI-native products on Claude, from Seed through Series B and beyond. The Growth Account Executive owns a portfolio of startups that are already building on Claude and is responsible for growing that relationship: deepening Claude's role in the customer's product, structuring the commercial agreements that support their scale, and defending the account as the competitive landscape shifts.
This is a consultative role. Native AI companies move fast, change direction often, and make decisions on technical merit. Earning a seat at the table means building real relationships with founders and technical leaders, understanding their product and roadmap as well as they do, and helping them build on the frontier — bringing them the latest models and capabilities early, showing them what's possible, and turning that into adoption. Commercial outcomes follow from that trust.
You work closely with our Applied AI (AAI) team, who bring deep technical partnership to our highest-potential accounts, but you are expected to understand what each customer is building and identify the next use case yourself. Helping customers build on the frontier is part of this job, not something you hand off.
Responsibilities
Own a portfolio of high-potential AI-native startups across EMEA, with full accountability for revenue growth and retention
Build long-term, trusted relationships with founders, CTOs and technical leads, acting as their advisor on how to build with Claude
Help customers build on the frontier: bring new model releases and capabilities to them early, work through where they apply, and drive adoption into the core of the product
Develop use cases: understand each customer's product and roadmap, identify where Claude can go deeper, and make it happen
Structure, size and time usage-based commitments, including multi-surface agreements across the Claude API, Claude Code and Claude for Work
Navigate competitive pressure, including aggressive discounting, with a clear point of view on value rather than price
Partner with the Applied AI team on technical strategy for your accounts and coordinate their involvement where it creates the most leverage
Build and maintain relationships across the EMEA VC and accelerator ecosystem to source and qualify pipeline
Bring structured feedback from your portfolio to Product and Go-to-Market leadership
You may be a good fit if you have
5+ years of quota-carrying experience in consumption or usage-based sales at a cloud provider, infrastructure, data platform or developer tools company
A track record of expanding existing accounts: you have carried a growth or expansion number and understand how commits, credits and usage curves work
A consultative selling style, with evidence that customers treat you as an advisor rather than a vendor
Experience selling to early- and growth-stage startups and comfort with the pace and informality of founder-led companies
Enough technical depth to hold a credible conversation with a CTO about APIs, model selection and AI product architecture, and to recognise where a new capability fits
Existing relationships in the European startup, VC or accelerator ecosystem
Fluency in English; additional European languages are a plus
Strong candidates often have
Time inside a startup, not just selling to them
Hands-on experience building with LLMs, even on side projects
A history of describing wins by what the customer built rather than the size of the deal
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
€155.000
—
€205.000 EUR
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Poland; Spain
Workplace: remote
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
Finom is growing fast, and our Transaction Monitoring team is growing with it. We're looking for an experienced AML analyst to join us and help protect Finom and our customers from financial crime.
In this role, you'll review transaction monitoring alerts, work out why an alert triggered on an account, and investigate potentially suspicious activity. You'll then decide whether the behaviour is genuinely suspicious and whether it warrants a SAR filing or offboarding the customer. Your judgement is the heart of the job.
This is an investigations role, not a box-ticking one. After a structured ramp-up period, you'll make most decisions on your own and manage your own workload. Alongside your core queue work, you'll have chances to contribute to projects that improve how the team works, from process improvements to automation and AI-enabled workflows.
You'll join a team that is at the cutting edge of AML operations technology. Over time, you can take on broader responsibilities and move into more senior roles. Finom is constantly evolving, and people who do well here find that opportunities come quickly.
What You Will Be Doing
Review and investigate transaction monitoring alerts, understanding what triggered each one and what the account activity tells you
Assess whether the behaviour is suspicious and decide on the right outcome, including SAR filing and/or customer offboarding
Escalate cases to Second Line of Defence (2LOD) during your ramp-up period, and then make more independent decisions as your experience with our processes grows
Manage your own productivity and meet your quality and productivity targets, taking initiative to keep the queue moving
Contribute to team and department projects as your experience grows, including process improvements, automation and AI initiatives
Over time, take on additional responsibilities, such as reviewing alerts on accounts flagged by Sales or Account Management and handling JIRA escalations from other teams
Work with colleagues across product, legal and compliance, and help make sure our approach balances regulatory compliance with a good customer experience
What your first months look like:
The first two weeks cover Finom onboarding and Transaction Monitoring training. We expect you to be fully meeting your productivity and QA targets by around three months.
What you bring
You have at least two years of experience as an AML or fraud analyst in an anti-financial crime operations team
You have a solid grasp of AML typologies and concepts that goes beyond "how we did it at my last company". You understand the bigger picture of financial crime and why controls exist
You've worked in a fast-paced, high-volume operations environment and you thrive in it
You can take ownership: you manage your own workload, make sound decisions with the information you have, and keep going without needing constant direction
You're comfortable with change. Our processes and priorities evolve as we grow, and you see that as an opportunity
You communicate clearly in writing, and can explain your reasoning for a decision so that others can follow and review it
Nice to Have
Experience using AI in your personal or professional life, especially if you've built it into your own workflows. We're keen to hear how you've used it
Experience coordinating with other teams, such as product, legal and compliance
Experience in a fintech, payments, crypto or similar fast-moving financial services environment
Why Join Finom
Real room to grow.
Strong performers can move into different or more senior roles after their first year, and your scope grows with your skills
Technology that matters.
You'll work at the cutting edge of AML operations, including automation and AI, and you'll have the chance to shape how it's used
A balanced approach to risk.
We take compliance seriously, and we also care about our customers' experience, so you'll make decisions that weigh both. If you want to see the impact of your judgement, you'll like it here
A team that values initiative.
We trust people to own their work, and we reward those who do
We welcome applications from people of all backgrounds, and we encourage you to apply even if you don't tick every box.
The Interview Process
30 min Screening Call with our Recruiter
45-minute interview with one of our Team Leads
Case Study + 1 hour Panel Interview with the Team
20 min Final Interview with our Team Manager
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, as well as industry leaders across many sectors.
Canonical is a pioneer of global distributed collaboration, with 1,200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Engineering Manager for Distributed Systems Testing
to lead a team responsible for the quality engineering platform that enables deployment and validation of distributed systems across Canonical's cloud portfolio.
We see quality engineering as a first-class engineering practice. Our Distributed Systems Testing team ensures the performance, correctness, resilience and interoperability of Canonical cloud solutions built with technologies such as Juju, Terraform, OpenStack and Kubernetes. These systems are deployed and tested across diverse environments, from bare-metal to the public cloud.
As Engineering Manager, you will combine strong software engineering judgement with people leadership. You will develop engineering talent, establish effective engineering practices, shape technical direction with senior engineers, and ensure the team delivers high-quality testing infrastructure and automation that enables engineering teams across Canonical to ship software with confidence.
We believe engineering managers should be outstanding engineers themselves. You should be comfortable reviewing patches, evaluating software design, debugging a distributed system, or discussing test architecture. You will contribute technically where appropriate to set a high standard, while recognizing that your greatest impact comes from shaping the direction, focus, effectiveness, and growth of the whole team.
You will work closely with senior engineers and engineering leaders across Canonical to define priorities, improve testing capabilities, and advance how we validate increasingly complex cloud-native and distributed systems.
Location:
This is a globally remote role, typically leading a team concentrated within a major time zone such as EMEA or the Americas.
What you'll do
Lead, coach, and develop a high-performing team of software and quality engineers, ranging from graduate to senior level
Set clear expectations, strengthen engineering practices, and ensure timely delivery against agreed goals
Partner with senior engineers to shape technical strategy, architecture, roadmap, and engineering standards
Guide the development of automated testing infrastructure for the reliability, interoperability, and resilience of distributed systems
Improve CI pipelines, testing tools, and reporting used to validate Canonical's products and solutions across bare-metal, private and public cloud environments
Enable engineering teams across Canonical to adopt effective distributed-systems testing practices and tooling
Contribute technical leadership through design and code reviews, debugging, and hands-on engineering where appropriate
Represent the team with stakeholders and collaborate across Canonical on quality engineering, infrastructure, and developer experience
What we're looking for in you
An exceptional academic track record from both high school and university
Experience in leading, coaching, and mentoring software engineers
Professional software engineering experience with Python or Go
Expertise in distributed systems, cloud infrastructure, quality engineering, or a closely related domain
Strong knowledge of modern software testing processes, strategies, and automation
Experience with Linux (Debian or Ubuntu preferred)
Strong technical judgement and the ability to engage meaningfully in code reviews, architecture discussions, and software design
Experience working in an agile development environment with the ability to organize a team to deliver high-quality results
Professional written and spoken English with excellent communication and presentation skills
Great interpersonal skills, curiosity, flexibility, and accountability, demonstrating passion, thoughtfulness, and self-motivation
Ability to travel twice a year, for company events up to two weeks each
Additional skills we value
Experience with any of the following:
Cloud technologies such as Kubernetes, OpenStack, Juju, Terraform, AWS, Google Cloud, or Azure
Designing testing strategies for distributed or cloud-native systems
Building or operating large-scale CI/CD and test infrastructure
Applying AI or machine learning to test analysis, failure classification, or engineering workflows
Deploying, operating, or debugging distributed systems
Leading globally distributed teams
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually, and more often for graduates and associates, to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus.
We provide all team members with additional benefits that reflect our values and ideals. We balance our programmes to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme and wellness support
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and a leading platform for AI, IoT, and the cloud, we are changing the world of software.
We recruit globally and set a very high standard for people joining the company. We expect excellence; to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Requisition ID: 1361
Location: Lisbon, Portugal
JoomPro
is the first and only end-to-end cross-border B2B marketplace. It serves small, medium, and large businesses, handling orders of any size from start to finish. Today, JoomPro operates in Brazil and Mexico, with plans to expand into other markets.
JoomPro is one of the key businesses of Joom Group, an international tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom Group also includes other businesses: Joom, a global cross-border marketplace; JoomPulse, an AI analytics tool for Mercado Livre and Shopee sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Portugal, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.
We're now looking for an experienced
Marketing Data Analyst
to strengthen our analytics team and help turn data into insights that drive smarter decisions, improve channel performance, and optimize marketing investments.
About the team
Our analytics team helps the business make smarter, data-driven decisions. We focus on:
Optimizing marketing budgets and channel mix to maximize efficiency
Building dashboards and analytical tools for decision-making, ROI forecasting, and strategic planning
Designing and analyzing experiments to measure channel performance and incrementality
Developing alerting systems to monitor spend, efficiency changes, and data quality
Supporting budget planning, marketing strategy, and market research
Why join us
Real business impact: your work directly influences ROI and growth
Access to advanced AI tools (Cursor, ChatGPT, Gemini, Claude)
Strong analyst community & cross-team knowledge sharing
Matrix structure: your manager is also an analyst
Transparent growth path & structured onboarding
Open culture with minimal bureaucracy
Responsibilities
Evaluate the effectiveness of existing and new advertising channels (Google Ads, Meta Ads, etc)
Set up and improve monitoring of statistical anomalies in metrics
Improve long‑term payback prediction models
Generate hypotheses to improve acquisition/product feeds/ad creatives/channel split/targets, etc.
Conduct data studies to uncover insights
Write ETL pipelines (data marts, alerts, and predictions)
Ask “why” and “what problem are we solving”
Requirements
Experience in data analysis, experience in marketing analytics
Understanding of marketing KPIs, attribution models, and the problems ad platforms solve
Knowledge of mathematical statistics and experience applying it
Ability to write complex SQL queries
Data analysis skills in Python
Ability to choose the right evaluation approach — analytics, research, or use of external data
Ability to solve non‑trivial problems under incomplete data
Attention to detail and ability to see any task through to completion
Good english verbal and written communication skills (B2+)
Preferred
Experience running A/B, geo, and other types of experiments
Experience in econometrics
We offer
Compensation package: base salary and performance-based bonuses
Relocation support: full assistance for a smooth relocation for the employees and their family to Lisbon, Portugal
Office-first: flexible hours with a possibility to work remotely 52 days per year
Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave
AI-first approach: licenses and access to a wide range of AI tools
Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English & Portuguese courses
Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work
Before applying for the above position please review our Candidate Privacy Notice
here
. By responding to the vacancy, you acknowledge that you have read our Privacy notice.
Location: London, England
About the Role
iCapital is seeking a Vice President, Regulatory & Compliance to join its International Regulatory & Compliance Team, based in London. This role will support a broad range of regulatory, compliance, corporate governance, and risk management activities across the firm's UK and EMEA operations.
The successful candidate will work closely with senior members of the International Regulatory & Compliance Team to help maintain and enhance the firm's compliance framework, support regulatory obligations, and partner with the business teams to ensure that our UK & EMEA offices are operating within the letter and the spirit of the regulations.
This role offers an excellent opportunity to gain exposure to multiple regulatory regimes, private markets distribution, corporate governance, and international compliance matters within a fast-growing global organization.
Responsibilities
Support the development and enhancement of the UK and EMEA Compliance Framework, including overseeing compliance policies, procedures, and regulatory inventories.
Monitor regulatory developments and advise business stakeholders on applicable UK, European, and Middle East regulatory requirements, including cross border distribution.
Provide compliance guidance and reviews of financial promotions, distribution activities, conflicts of interest, AML/CFT, staff compliance, and other regulatory matters.
Develop and undertake risk-based assessments, compliance monitoring and testing, and support the deployment and remediation of identified issues.
Oversee and deliver compliance training and maintain appropriate training records.
Support regulatory reporting and governance obligations, including FCA filings and attending board meetings.
Maintain corporate governance records, regulatory registers and filings, board documentation, and support responses to regulatory enquiries, audits, and examinations.
Assist with financial crime and employee compliance programmes, including third party onboarding, AML/CFT, sanctions, personal account dealing, gifts and entertainment, outside business interests, annual attestations, investigations, incidents, breaches, and regulatory recordkeeping.
Improve compliance processes and controls, including through the responsible use of AI and other technology.
Work closely with senior management, colleagues, regulators and external stakeholders to identify and mitigate regulatory and compliance risks for the firm and its clients.
Qualifications
6-10 years of experience in compliance, regulatory affairs, risk management, audit, legal, operations, or compliance consulting within financial services.
Strong understanding of FCA regulatory requirements applicable to licensed firms, including SMCR, Conduct of Business Rules, financial promotions, AML/CFT, and governance obligations.
Experience supporting regulatory reporting, financial promotion reviews, compliance monitoring, risk assessment and compliance advisory activities.
Familiarity with UK and European regulatory requirements applicable to regulated financial services firms, including cross-border distribution considerations.
Collaborative, proactive and adaptable team player, able to manage competing priorities in a fast-paced environment.
Understanding of financial crime requirements, including AML, sanctions, and KYC obligations.
Experience developing or supporting compliance training and monitoring programmes.
Excellent written and verbal communication, analytical, and organizational skills.
Knowledge of private markets, investment funds, wealth management, or fund distribution would be advantageous.
Advanced Microsoft Office skills; experience with compliance technology platforms and workflow management systems is advantageous.
The role reports to the International Regulatory & Compliance leadership team and works closely with colleagues across Legal, Risk, Client Solutions, Product, Operations, Finance and Corporate Governance functions. The role will require the candidate to hold FCA approval to carry out the SMF17 Money Laundering Reporting Officer (MLRO) Senior Management Function.
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Role overview
We are looking for a talented and commercially minded Chief of Staff to report directly to the CRO. The CRO owns Checkout.com http://Checkout.com's global revenue organisation (Sales, Account Management, Partnerships, Solutions Engineering, Revenue Operations and Pricing) across all regions. As the CRO's right hand, you will extend their reach, speed up decision-making, and make sure the Commercial leadership team is aligned and delivering against its revenue targets.
This is not a back-office role. You will act as the CRO's delegate on key approvals, work on live deals and pricing decisions, resolve the cross-functional blockers that slow down revenue, and contribute to the planning and operating rhythm of a global commercial organisation. You'll be a trusted advisor and sounding board to the CRO and their leadership team. You'll be expected to challenge them, not just support them, and to move comfortably from a board-level narrative to a merchant pricing decision on the same day.
Remit and Responsibilities
- As a thought partner and sounding board to the CRO, pressure-test ideas, bring an independent point of view, and turn strategy into clear, owned actions.
- Represent the CRO in internal forums and make decisions on their behalf when needed, including during absences.
- Work with revenue leaders on deal strategy for our largest new and existing merchants, and set up executive engagement to open or speed up opportunities.
- Stay close to the global pipeline and forecast, hold revenue leaders accountable for their numbers, inputs and follow-ups, and flag risks and opportunities early.
- Own the CRO's leadership cadence (leadership team meetings, business reviews and decision forums), making sure each one has a clear purpose, clear decisions and accountable owners.
- Act as the CRO's delegate for key approvals across the Commercial organisation, including pricing, offers and job requisitions. Apply agreed frameworks consistently, challenge where needed, and know when to escalate.
- Partner with Revenue Operations and Finance on annual and quarterly planning, including targets, headcount and capacity planning, budgets and OKRs.
- Drive the governance and prioritisation of the Commercial-wide hiring plan, partnering with Revenue Operations on capacity planning and with Talent Acquisition, People and Finance to keep hiring aligned with revenue priorities and budget as we scale.
- Design and run the Commercial Leadership Summit and other leadership offsites, from agenda and content through to follow-up and accountability.
- Be part of the Commercial organisation's main link to Operations, Product, Finance, Legal, Compliance, Marketing and People leadership.
- Pick up the issues the Commercial team faces day to day, frame them clearly, get the right people in the room and push for a decision, especially where senior leaders are not yet aligned.
- Work with Operations, Legal and Compliance on initiatives to reduce time to revenue for new merchants.
- Own high-priority strategic initiatives from start to finish, usually with a clear revenue or efficiency target and several teams involved.
- Keep challenging how the Commercial organisation works, and simplify processes, governance and tools to increase productivity, including through AI and automation.
- Prepare the CRO for all key meetings and presentations, including exec and board meetings, All-hands meetings, business reviews, customer meetings and external speaking engagements. This covers pre-reads, briefings, presentations, speaker notes and follow-ups.
Desired Background, Core Competencies
- You have 5+ years of experience in roles such as Chief of Staff, strategy consulting, commercial or revenue strategy, or business management, ideally including time in a high-growth tech, fintech or payments company.
- Strong commercial instinct: you understand how revenue is built through pipeline, pricing, unit economics and forecasting, and you're comfortable getting into the details of a deal.
- Sound judgement to exercise delegated authority on approvals, balancing commercial speed with discipline and knowing when to escalate.
- A proven track record of influencing senior leaders without formal authority, including handling disagreement between them and getting to a clear outcome.
- Excellent structured thinking and communication: you can reduce complex, ambiguous problems to a clear recommendation and write in a way that's ready for executives.
- Critical thinker who is confident with data and financial models and uses them to support decisions.
- Excellent project and programme management skills, with the ability to switch contexts without losing focus.
- Discretion when handling confidential people, commercial and financial information.
- A low-ego, high-ownership mindset: you're as comfortable doing the work yourself as you are orchestrating others.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for an experienced Technical Product Manager to join Systems Engineering and own the roadmap for the capabilities and technology that power Fivetran’s global Customer Support organization.
You’ll sit at the intersection of Support and Engineering, partnering with Support leaders to understand their biggest challenges, define what we should build, and work with technical teams to deliver scalable solutions. You’ll work across case management, customer portals, service delivery, workforce workflows, and automation, with Zendesk at the center of a broader ecosystem of APIs, integrations, and custom services.
You’ll work with a diverse, global group of stakeholders and need to build trust quickly, flex your communication style, and confidently guide teams toward the right solution rather than simply taking requests at face value. This role is ideal for someone who moves quickly, asks great questions, and can bring structure to loosely defined problems. You’ll need strong technical instincts and the confidence to go beyond the initial request, understand the underlying problem, and recommend a simpler or more scalable approach.
Technologies You’ll Use
Zendesk, Salesforce, Jira, Slack workflows, APIs and integrations, Lucidchart, SQL, Looker, Google Workspace, AI and automation technologies, and other systems supporting Fivetran’s customer experience.
What You’ll Do
As a TPM for our Support systems, you'll be responsible for defining what we build, shaping how we deliver it, and driving alignment across stakeholders to ensure successful execution.
Product Management
Partner with Support leadership and cross-functional stakeholders to build and maintain the Customer Support systems roadmap.
Intake, evaluate, and prioritize requests across case management, customer portals, service delivery, workforce workflows, and support automation.
Own requirements gathering, process analysis, and solution scoping for prioritized initiatives.
Translate ambiguous business needs into clear product, process, and systems requirements, asking the right questions to uncover the broader problem behind the request.
Identify opportunities to simplify workflows, improve agent and customer experiences, and increase Support efficiency through automation and better systems.
Technical Leadership
Partner with Systems Engineering to design scalable solutions across Zendesk and its broader integration ecosystem.
Develop deep expertise in Support processes, Zendesk capabilities, APIs, integrations, automation, and data flows to support solution design, systems analysis, testing, and implementation.
Shape technical tradeoffs that balance business value, customer experience, delivery effort, quality, scalability, and maintainability.
Evaluate opportunities to use AI, automation, and evolving support technologies to improve service delivery while thoughtfully incorporating human oversight where needed.
Ensure delivered solutions meet business requirements and quality expectations through active participation in testing and validation.
Stakeholder Management & Delivery
Build trusted partnerships across a diverse, global stakeholder group spanning Support, Product, Engineering, Professional Services, Legal, and other teams.
Adapt your communication and working style across stakeholders while confidently providing recommendations and constructively challenging ideas when needed.
Drive alignment on priorities, requirements, tradeoffs, and implementation approaches.
Partner with technical and business teams throughout design, testing, rollout, enablement, and adoption.
Communicate progress, risks, decisions, and business impact clearly to stakeholders at all levels.
Skills We’re Looking For
7+ years of experience in Technical Product Management, Business Systems, Technical Business Analysis, Product Ownership, Implementation Consulting, or a related technical role.
Experience working with customer support, customer experience, or other complex business workflows in a SaaS or technology environment.
Strong technical foundation with experience working across APIs, integrations, data flows, automation, and interconnected business systems.
Demonstrated ability to take loosely defined stakeholder requests, ask the right questions, and translate them into clear problems, requirements, and scalable solutions.
Strong product judgment with the ability to look beyond a requested solution, understand the underlying need, and recommend simpler or more effective approaches.
Excellent stakeholder management and communication skills, with the ability to build trust and adapt your approach across technical and non-technical audiences.
Ability to operate effectively in a fast-paced environment with a high volume of requests and competing priorities.
Strong execution skills with experience carrying initiatives through requirements, design, testing, rollout, and adoption.
Curiosity about AI, automation, and emerging technologies and how they can improve customer and employee experiences.
Bonus Skills
Hands-on experience administering Zendesk or building applications and integrations using the Zendesk API.
Experience with AI-enabled customer support, agent-assist, or workflow automation technologies.
Experience with workforce management, premium support, or differentiated service models.
Experience supporting Professional Services or other post-sale customer workflows.
Experience integrating or consolidating customer support platforms, portals, or processes.
#LI-DC1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
ГибридseniorEspoo; Berlin
headRome, Italy; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
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