Location: Al Khobar, Saudi Arabia
Eram Talent is on the lookout for a Corporate Training & Development Specialist to join our esteemed team in Saudi Arabia. The Corporate Training & Development Specialist will play a vital role in assessing training needs, designing impactful training interventions, and implementing programs that align with strategic business objectives. You will collaborate with leaders across departments to identify skills gaps and develop training solutions tailored to enhance employee performance and career development.
Key Responsibilities:
Design and introduce the company’s training and development framework, policies, and standards.
Analyze and identify competency and skill gaps through performance data, surveys, and discussions with management.
Develop a long-term training roadmap aligned with business strategy and workforce planning.
Create and implement digital onboarding and learning programs leveraging technology (e.g., LMS, e-learning tools).
Develop and maintain engaging training materials, manuals, and visual aids.
Evaluate the effectiveness of programs, trainers, and learning content, recommending improvements.
Manage the annual training budget and forecast future learning investments.
Build partnerships with external training providers and certification bodies.
Prepare and present reports and dashboards on training outcomes and employee skill progress.
Support managers and supervisors in applying coaching and learning techniques within their teams.
Promote a culture of continuous learning across the organization.
Requirements
Bachelor’s degree in Human Resources Management, or equivalent from a recognized and accredited university is required.
A minimum of 8 years of experience in corporate training and development.
Strong expertise in designing and delivering effective training programs tailored to business needs.
Excellent presentation and facilitation skills, with the ability to engage diverse learners.
Strong analytical skills to assess training effectiveness and identify areas for improvement.
Exceptional communication skills, both written and verbal.
Experience with Learning Management Systems (LMS) and other training technologies.
Knowledge of adult learning principles and instructional design methodologies.
Ability to work collaboratively with various teams within the organization.
Proficiency in both English and Arabic is preferred.
A proactive approach to fostering employee development and enhancing organizational performance.
Location: Hong Kong
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Your future role at QRT:
We are looking for an exceptional Software Engineer to be an integral member of the Data and Lifecycle team. We work closely with trading and research functions to provide trade and position lifecycle automations (corporate actions, expiries, coupon payments, etc), maintain reference data, handle internal and external reporting and generate reports for Front office use across different teams.
This position has a specialized focus as an
SME for Derivatives - Reference Data and Lifecycle
. This high-visibility position will directly impact trading and business operations by providing expert guidance on equity-related reference data, events and automating complex lifecycle processes.
Your responsibilities will include:
Be involved in the design and implementation of scalable, high-performance solutions for trade and position lifecycle automations for derivative products, ensuring accuracy and operational efficiency.
Ensure the availability and quality of reference data for different types of derivatives traded by QRT.
Partner closely with a variety of stakeholders and maintain alignment with business needs.
Your present skillset:
4+ years of work experience in a quantitative trading environment
Deep understanding of derivatives (especially futures and options) with regards to reference data and the asset’s lifecycle events
In depth knowledge of how derivatives are treated in different markets / exchanges.
Advanced programming skills, with a drive for delivering strategic solutions.
Programming language agnostic. Experience with Python or C# is a plus but should be willing to pick up.
Familiarity with SQL and relational databases.
Knowledge of testing as part of continuous delivery and integration pipelines.
Excellent communication skills, and ability to collaborate effectively in a small, close-knit team.
Fluency in English, both written and verbal communication skills
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: Lagos, Nigeria; Beograd, Serbia; Limassol, Cyprus; Belarus; Moscow, Russia
We’re looking for a
Head of Product (Digital Collection)
to shape and scale our digital collection ecosystem - from strategy and analytics to automation and technology. Your mission will be to build data-driven tools, optimize collection processes, and enhance recovery efficiency through smart products and innovation.
Key Responsibilities:
Develop, implement, evaluate, and continuously optimize collection strategies, tools, methods, and analytical models.
Define and manage key KPIs for the collection department to ensure sustainable portfolio growth and operational efficiency.
Identify growth opportunities, design and run pilot projects, test and implement new strategies.
Drive process automation across collection operations — manage, assess, and modernize technical systems, including telephony and robotic solutions.
Deploy and refine collection scoring models to improve segmentation and recovery outcomes.
Collaborate with external vendors and technology partners to identify, integrate, and implement innovative solutions.
Analyze key performance indicators for collection and pre-collection, monitor delinquency trends, and identify deviations and growth points.
Automate analytics and reporting, manage the KPI system, and oversee team performance evaluation and motivation within the collection department.
Requirements
3+ years of experience in a similar leadership role within a bank, microfinance organization, or collection agency.
Proven experience in designing, launching, and optimizing business processes in the debt collection domain.
Experience implementing and maintaining automated collection systems (including configuration of robotic tools and telephony).
Strong technical acumen: understanding of APIs, system integrations, backlog management, and task prioritization.
Solid SQL knowledge and ability to work with databases to analyze and optimize collection strategies.
Data-driven and systematic approach to collection management — capable of translating ideas into measurable results and vice versa.
Benefits
Opportunity:
The opportunity to work in an innovative fintech company with a global reach
Benefits:
Competitive salary, paid vacations and additional day-offs
Growth Potential:
Accelerating your product leadership career in a high-growth, innovation-driven fintech.
Purpose:
Build tools that empower thousands of clients to thrive and suceed.
headLagos, Nigeria; Beograd, Serbia; Limassol, Cyprus; Belarus; Moscow, Russia
Location: San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
At Anthropic, we are pioneering new frontiers in AI that have the potential to greatly benefit society. However, developing advanced AI also comes with risks if not properly safeguarded. That's why we are seeking an exceptional Detection and Response engineer that will be on the frontlines to build solutions to monitor for threats, rapidly investigate incidents, and coordinate response efforts with other teams. In this role, you will have the opportunity to shape our security capabilities from the ground up alongside our world-class research and security teams.
Responsibilities:
Lead cybersecurity Incident Response efforts covering diverse domains from external attacks to insider threats involving all layers of Anthropic’s technology stack
Develop and deploy novel tooling that may leverage Large Language Models to enhance detection, investigation, and response capabilities
Create and optimize detections, playbooks, and workflows to quickly identify and respond to potential incidents
Review Incident Response metrics and procedures and drive continuous improvement
Work cross functionally with other security and engineering teams
Note: This position will require participation in an on-call rotation
You may be a good fit if you:
3+ years of software engineering experience, with security experience a plus and/or
5+ years of detection engineering, incident response, or threat hunting experience
A solid understanding of cloud environments and operations
Experience working with engineering teams in a SaaS environment
Exceptional communication and collaboration skills
An ability to lead projects with little guidance
The ability to pick up new languages and technologies quickly
Experience handling security incidents and investigating anomalies as part of a team
Knowledge of EDR, SIEM, SOAR, or related security tools
Strong candidates may also have experience with:
Experience performing security operations or investigations involving large-scale Kubernetes environments
A high level of proficiency in Python and query languages such as SQL
Experience analyzing attack behavior and prototyping high quality detections
Experience with threat intelligence, malware analysis, infrastructure as code, detection engineering, or forensics
Experience contributing to a high growth startup environment
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: JP - Tokyo, Japan
UXデザイナー - 新位置情報モバイルゲーム
The UX Design team of Scopely Explore (formerly known as Niantic) delivers innovative mobile experiences that inspire "exploration, exercise, and connection" for players around the world. In this position, you will tackle unique design challenges set in the real world, always placing the player’s perspective at the center of your UX design.
For your assigned game title, you will drive the UX design process from concept to completion. You will handle a broad scope of work—including UX flows, wireframes, and UI design—to shape intuitive and user-friendly experiences. Additionally, a crucial part of this role involves validating ideas using mockups and prototypes to clearly visualize and refine design concepts.
In development, you will collaborate closely with a diverse group of experts—including Engineers, Product Managers, User Researchers, and Artists—to co-create unique Scopely Explore experiences that blend the real and digital worlds. You will actively participate in brainstorming and new feature planning, contributing directly to the product's direction.
Additionally, you will communicate your design intent visually to internal and external stakeholders using wireframes and specifications. Your goal is to foster a shared understanding while building out the design.
If the prospect of exploring the future of real-world interactive experiences that make a positive experience in people's lives sounds exciting, we'd love to hear from you!
What you will do
Lead UX design efforts from concept to implementation for one or more player facing experiences
Develop mockups, wireframes, prototypes, and detailed design documentation to clearly describe interaction flows and design concepts.
Clearly communicate UX designs to all stakeholders.
Actively participate in team rituals to conceptualize and brainstorm new features.
Collaborate with cross-functional team members and partners, including regular and reliable attendance and participation in meetings.
Required in-office 3 days on Tuesday, Wednesday, and Thursday.
What you will need
3+ years of professional experience in UX/UI design.
A portfolio demonstrating interaction design for mobile applications.
Proficiency in designing effective user flows and wireframes.
Strong visual design skills with professional experience using design tools such as Figma.
Ability to create sketches and designs for design validation (prototyping).
Experience in mobile application or game development.
Fluent in Japanese, with the ability to smoothly communicate verbally and in writing.
業務内容
Scopely Explore のUXデザインチームは、世界中のプレイヤーに「発見・エクササイズ・つながり」をもたらす革新的なモバイル体験を提供しています。本ポジションでは、リアルワールドを舞台としたユニークなデザインの課題に取り組み、常にプレイヤー視点を中心に据えてUXを設計していただきます。
担当となるゲームタイトルでは、コンセプト立案からUXデザインを推進します。UXフロー、ワイヤーフレーム、UIデザインなど幅広い領域を担当し、直感的で使いやすい体験を形にしていきます。また、モックアップやプロトタイプを活用してアイデアを検証し、デザインコンセプトを明確に具体化することも重要な役割です。
開発では、エンジニア、プロダクトマネージャー、ユーザーリサーチャー、アーティストなど、多様な専門メンバーと密接に協力し、リアルとデジタルが融合したScopely Exploreならではの体験を共に作り上げます。新機能の企画やブレインストーミングにも積極的に参加し、プロダクトの方向性づくりにも貢献します。
加えて、社内外のステークホルダーには、ワイヤーフレームや仕様書を用いてデザイン意図を視覚的に分かりやすく説明し、共通理解を形成しながらデザインを構築していきます。
週3(火、水、木)での出社が必須となります。
必須条件
3年以上のUX/UIデザイン実務経験
モバイルアプリのインタラクションデザインを含むポートフォリオをお持ちの方
ビジュアルデザインに強みがあり、Figmaなどデザインツールを用いたデザイン実務経験がある方
ユーザーフローやワイヤーフレームを適切に設計できる方
アイディアのスケッチやデザインを制作できる方
モバイルアプリまたはゲームの開発経験のある方
日本語での文書作成・口頭コミュニケーションがスムーズに行える方
※英語でこれらのことができればなお歓迎します
変化の早い環境に柔軟に適応し、実用的な課題解決ができる方
多職種との協働経験があり、対面・オンライン問わず円滑なコミュニケーションができる方
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring engineering leaders to work across the breadth of our Ubuntu Engineering organisation - leaders who care deeply for quality, performance and resilience in software, and have a proven track record for building, nurturing and developing high performing engineering teams.
This leadership track includes roles for managers and Senior+ engineers alike. At Canonical, managers are expected to stay technical and close to the code, and our Senior+ engineers lead and develop software projects, as well as the processes and people around them.
Our teams integrate the freshest open source software, provide robust upgrade paths and engineer the future of Ubuntu. Ubuntu is not just the world’s most deployed open source operating system, it's a platform that enables innovation for millions of users across the globe. Our community represents the full breadth of the developer experience; from students, hobbyists and freelancers to high performance engineering and creative teams in corporate and academic environments.
The four key teams that ship Ubuntu are the
Foundations
: maintaining foundational software: architectures, package managers, compilers, toolchains, bootloaders, filesystems and core utilities
Server:
leading the design, evolution and future of our Ubuntu Server distribution
Desktop:
driving Ubuntu Desktop, our future immutable desktop: Ubuntu Core Desktop, WSL, gaming technology, and a suite of modern applications for the desktop crafted with Flutter
Debcrafters:
a new team responsible for the forward movement, maintenance and overall health of the Ubuntu archive: one of the most abundant repositories of open source software available today
You'll be accountable for your technical roadmap, and responsible for your team: helping them grow as engineers, do important and satisfying work, and have a great time while doing it. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution
At Canonical, you will have the opportunity to engage with and contribute to the broader open source community. We're looking for individuals who can help build a thriving community and contribute with enthusiasm and precision to a broad range of technologies
Location
: We have remote roles open in every time zone.
The role entails
Based on the first round of interviews, we identify specific teams where you might be an excellent fit and conduct second-round interviews with those teams. Our leads are:
Leading their teams in elevating the Linux developer and user experience
Designing, building and shipping high quality, performant software in Rust, Go and Python
Demonstrating sound engineering principles through architecture, development and code reviews
Taking responsibility for planning, estimation and execution
Working with product management to define the vision and strategy for Ubuntu
Setting expectations with other engineering teams, senior management, and external stakeholders
Offering coaching, mentoring, technical feedback and hands-on career development
Contributing to upstream and neighboring open source projects
Optimizing the distribution for performance, reliability, and security
Debugging complex system-level issues and delivering robust solutions
Authoring and improving technical and community documentation
What we are looking for in you
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Ability to drive and deliver technical work streams going above and beyond expectations
Lead and coach others to deliver exceptional engineering work
A demonstrated passion for open source software
Significant experience with Rust, Go, Python, Flutter or C/C++
Professional written and spoken English
Excellent communication and interpersonal skills
Result-oriented, with a personal drive to meet commitments
Ability to travel twice a year, for company events up to two weeks each
Nice-to-have skills
Experience contributing to or leading open source projects
Experience with Linux distributions/distribution engineering
Experience with software packaging and distribution mechanisms
Performance or Security Engineering experience
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Annapolis, MD
The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who serves as the first point of contact for patients. In this pivotal role, the PAR ensures a positive patient experience during the registration and admission processes by accurately collecting essential demographic and financial information.
1.
Patient Identification and Documentation:
·
Greet patients and visitors courteously and professionally.
·
Accurately identify patients in the Master Patient Index to reduce erroneous duplicate medical records, maintaining a 98% accuracy rate in medical record creation.
·
Update demographics per legal identification.
·
Verify the information on armbands before placing them on patients.
·
Explain all required documents verbally, obtain signatures appropriately, and document any inability to obtain signatures correctly, including immediate scanning into EMR, per process.
·
Process all ‘unable to sign’ consents per process, including following legal algorithms to research and communicate with patient contacts to obtain appropriate surrogate; escalate to next steps (Care Management) when unable to find surrogate.
2.
Patient Registration and Insurance Verification:
·
Conduct face-to-face interviews to accurately obtain and process patient demographic and financial information, maintaining a minimum accuracy rate of 97% for error-free registrations.
·
Process and act on Real-Time Eligibility (RTE) messages, including adding, terminating, and correcting coverages.
·
Identify all true self-pay patients accurately and forward to Medicaid eligibility and application staff, ensuring only true self-pay patients are screened.
·
Scan all required documents into patient records and place HAR notes on accounts when necessary.
·
Identify and resolve insurance verification issues, informing patients of available options, including financial assistance.
3.
Regulatory Compliance and Customer Service:
·
Ensure all patients receive necessary regulatory information and enter appropriate documentation in the EMR (e.g., HIPAA, Patient Rights Brochure, IMM, NOOS, ABN, etc.).
·
Explain hospital policies, procedures, and financial responsibilities to patients and their families, providing excellent customer service.
4. Appointment Scheduling:
·
Schedule appointments, surgeries, and other medical procedures according to patient and provider preferences.
·
Verify insurance coverage and obtain pre-authorizations as needed.
5. Financial Communication:
·
Communicate financial responsibilities to patients and collect funds in accordance with established protocols.
·
Make referrals to Charity Care and Medical Assistance when needed.
6. Workflow Management:
·
Answer and direct incoming and external calls promptly.
·
Independently prioritize work, including work queue management, patient registrations, insurance verification, and other assigned tasks to meet performance and productivity standards within department deadlines.
·
Identify and correct errors in accounts using appropriate tools (e.g., NextBar, OneSource).
7. Meeting and Training Participation:
·
Attend departmental staff meetings or watch videos when absent.
·
Attend all required in-person training/in-services and complete all educational assignments within the required timeframe.
·
Read and respond to emails during each shift.
8. Adherence to Policies:
·
Adhere to hospital policies and procedures, including timely arrival, minimal absences, appropriate attire, readiness for work, and minimal personal electronic usage.
·
Adhere to the RISE values. Contribute to a positive work environment that promotes teamwork, collaboration, professionalism, and continuous improvement.
9. Additional Responsibilities:
·
Perform other duties as assigned by the Director, Manager, or Supervisor.
Experience/Education/Certification Requirements:
High school diploma or equivalent.
0–11 months of
direct
Patient Access or healthcare registration experience.
Strong verbal and written communication skills to interact with patients, families, and clinical teams.
Demonstrated ability to work both independently and collaboratively in a high-paced healthcare environment.
Excellent attention to detail and accuracy in data entry and documentation.
Compassionate, patient-centered approach to service delivery.
Must obtain Certified Patient Access Specialist (CPAS) certification within 8 months of hire.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Light Work – Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$17.50
—
$24 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re building Fin's Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Fin's suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably.
If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role.
What will I be doing?
Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support.
Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments—leveraging technology, automation, digital content, and smart touchpoints.
Own implementation and onboarding conversations for your customers, ensuring they are being set up for success from Day 1.
Monitor usage & health signals proactively—identifying risks, opportunities, and expansion paths; drive intervention where needed.
Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion.
Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training.
Help define what “Scaled CS” means here: you’ll be a builder—defining processes, tools, metrics, and models for what high volume, high value looks like.
What skills do I need?
3-5 years of experience in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement.
Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them.
Comfortable discussing technical topics such as APIs, integrations, and workflows—not an expert, but confident engaging with customers on technical questions and guiding them to resources.
Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders).
Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn’t working, and adapt strategy based on results.
Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them.
Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders.
Bonus skills & attributes
Interest in consumption or usage-based SaaS models.
Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools.
Experience in operations, scaling CS / onboarding / customer education / digital engagement programs.
*Proof of eligibility to work in the United States is required.
The OTE range for candidates within the Greater Chicago Area is $135,300 - $161,550. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Berlin, Germany
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
Speed is something we fight for every day at Fin, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London. It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products.
Our ambition is to hire 100 people in Berlin over the year ahead across engineering, AI, data science, product, and design. We believe this is the most exciting time to join, be the founding R&D talent in the region and make a lasting impact as we build the world's number one customer agent!
What's the opportunity?
Fin's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.
We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test.
We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy.
What will I be doing?
Identify areas where ML can create value for our customers
Identify the right ML framing of product problems
Working with teammates and Product and Design stakeholders
Conduct exploratory data analysis and research
Deeply understand the problem area
Research and identify the right algorithms and tools
Being pragmatic, but innovating right to the cutting-edge when needed
Perform offline evaluation to gather evidence an algorithm will work
Work with engineers to bring prototypes to production
Plan, measure & socialize learnings to inform iteration
Partner deeply with the rest of team, and others, to build excellent ML products
What skills might I need?
Broad applied machine learning knowledge
3-5 years applied ML experience
Practical stats knowledge (experiment design, dealing with confounding etc)
Intermediate programming skills
Strong communication skills, both within engineering teams and across disciplines.
Comfort with ambiguity
Typically have advanced education in ML or related field (e.g. MSc)
Scientific thinking skills
Bonus skills & attributes
Track record shipping ML products
PhD or other experience in a research environment
Deep experience in an applicable ML area. E.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering
Strong stats or math background
Visualization, data skills, SQL, matplotlib, etc.
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
Competitive salary, annual bonus and equity
Regular compensation reviews - we reward great work!
Generous paid time off above statutory minimum
Generous family leave (maternity, paternity), to let you spend valuable time with your loved ones
Hybrid working
MacBooks are our standard, but we also offer Windows for certain roles when needed.
Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
Fun events for employees, friends, and family!
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Berlin, Germany
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
Speed is something we fight for every day at Fin, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London. It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products.
Our ambition is to hire 100 people in Berlin over the year ahead across engineering, AI, data science, product, and design. We believe this is the most exciting time to join, be the founding R&D talent in the region and make a lasting impact as we build the world's number one customer agent!
What's the opportunity?
Principal Engineers at Fin have the opportunity to lead the definition and execution of key strategic initiatives.
You will work autonomously and be accountable for strategic execution in part of the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Group Engineering Managers on technical strategy and leadership.
Learn more about our engineering culture at
intercom.engineering
What will I be doing?
As an experienced engineer you will:
Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects.
Provide assessments of project progress, risks and challenges to engineering leadership to help guide resource allocation and prioritisation.
Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they.
Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight.
Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as lead/architecture work.
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
Play an active role in hiring, mentoring and career development of other engineers
Raise the bar for technical standards, performance, reliability, and operational excellence
What skills do I need?
Ideally, you’ve built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created
Significant, demonstrated impact that your work has had on the product and/or the teams
Deep knowledge of a high-level programming language (for example, Ruby, Python, Perl etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
You will have experience with Distributed systems
2+ years of experience as the primary technical leader for a team
Experience collaborating directly with technical leaders, product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams and have a strong sense of product strategy.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Berlin, Germany
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
Speed is something we fight for every day at Fin, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London. It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products.
What's the opportunity?
At Fin, you will be a product engineer - someone who solves real customer problems through a
smart and efficient application of your technical knowledge
and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts.
We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few.
What will I be doing?
As an experienced engineer you will:
Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.
Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend infrastructure
Ship a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday.
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
Grow your team’s capacity by mentoring other engineers and interviewing candidates. This is a chance to be an integral part of building and growing a team.
What skills do I need?
4+ years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team.
Deep knowledge of a high-level programming language (for example, Ruby, Python,
Javascript etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams
Experience with Distributed systems
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Berlin, Germany
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Staff Engineer, you will be a leader within the team and a strong contributor to the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Engineering Manager to develop the team and to devise technical strategy.
Learn more about our engineering culture at
intercom.engineering
What will I be doing?
As an experienced engineer you will:
Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they.
Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight.
Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as lead/architecture work.
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
Play an active role in hiring, mentoring and career development of other engineers
Raise the bar for technical standards, performance, reliability, and operational excellence
What skills do I need?
Ideally, you’ve built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created
Significant, demonstrated impact that your work has had on the product and/or the teams
Deep knowledge of a high-level programming language (for example, Ruby, Python, Perl etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
You will have experience with Distributed systems
2+ years of experience as the primary technical leader for a team
Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams and have a strong sense of product strategy.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Dhahran, Saudi Arabia
Eram Talent is seeking a detail-oriented and proactive Legal Assistant to join our team. In this role, you will provide essential support to our legal department by assisting with case preparation, document management, and legal research.
The ideal candidate will have a strong understanding of legal terminology, excellent organizational skills, and the ability to manage multiple tasks efficiently. Your role is critical in maintaining the workflow of the legal team and ensuring that all documentation is accurate and up to date.
Key Responsibilities
Provide legal and administrative support.
Assist in preparing legal documents, conducting research, managing case files, and coordinating with external parties.
Ensure documentation accuracy, compliance with procedures, and timely completion of legal tasks.
Maintain and organize legal files and documentation systems.
Manage schedules, appointments, and meeting arrangements.
Communicate with clients, witnesses, and other parties involved in cases.
Assist with billing and invoicing for legal services.
Provide administrative support to the legal team as needed.
Requirements
A Paralegal Diploma or Certification (preferred if the bachelor’s degree is in law).
3–5 years of experience supporting lawyers or legal departments in drafting contracts, preparing case files, and managing legal documents.
Prior exposure to government filings, litigation coordination, or regulatory documentation is advantageous.
Familiarity with the legal framework of Saudi Arabia.
Familiarity with legal terminology and legal document preparation.
Experience using document management systems, legal databases, and MS Office tools.
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Ability to handle confidential information with discretion.
Strong time management skills and the ability to prioritize tasks effectively.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
AI Platform teams build the core frameworks, abstractions, and systems that support AI features across Figma. We create new capabilities that AI product teams can build on, while collaborating with teams from around the company to improve our performance, reliability, and technical quality. We’re looking for strong infrastructure and platform-minded engineers to contribute to our agent infrastructure, context retrieval & ranking platform, and core AI services, in order to accelerate our most critical company-wide AI initiatives.
Here are just a few areas our platform teams work on:
Evals for design
: Building evaluation frameworks for design generation quality that are used across every Figma AI feature.
Agentic search:
Providing relevant context from throughout the Figma ecosystem to agents via search tools, in order to improve agent quality.
Figma MCP
: Making our MCP server faster, more reliable, and easier for internal & external engineers alike to develop on.
Agent infrastructure
: Iterating on the sandboxes, harnesses, and tools leveraged by the agents that power Figma Make and the Figma Design Agent.
Preview & publishing platforms
: Creating the shared platforms for building, previewing, and publishing code written by agents via Figma Make.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Support end-to-end AI feature development by designing, building, and maintaining systems that are scalable, reliable, and performant.
Collaborate with product, research, and infrastructure engineers working across AI.
Help shape our platform strategy, roadmaps, and engineering best practices throughout the organization.
Debug and resolve complex production issues that span services and layers of the stack.
Mentor engineers and foster a culture of collaboration, inclusivity, and technical excellence.
We'd love to hear from you if you have:
5+ years of Software Engineering experience, especially in backend or infrastructure engineering.
3+ years of experience in one or more of: AI, search infrastructure, or developer platforms.
Proficiency in TypeScript, Python, or Ruby.
Strong system design skills and a track record of architecting resilient production systems.
Excellent communication skills, with experience collaborating across teams and mentoring others.
While not required, It’s an added plus if you also have:
Prior experience in building AI infrastructure at scale, whether that be model training or serving platforms.
Experience evolving large-scale, shared developer platforms to improve reliability and developer velocity.
A proven track record of leading technical strategy and complex, multi-team projects.
At Figma, one of our values is Grow As You Go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking an Assessment, Monitoring, and Evaluation (AM&E) Analyst to support anticipated programming with the Department of State (DOS). This opportunity will provide policy direction and oversight in the areas of international security, security assistance, military operations, and defense strategy and plans, specifically focused on Foreign Military Financing (FMF) and International Military Education and Training (IMET) military grant assistance programs. Candidates must have an active Secret Clearance.
This position is contingent upon contract award.
Responsibilities
Assess, monitor, and evaluate FMF and IMET funded programs on an ongoing basis.
Research and analyze program data to identify program trends.
Identify mechanisms to collect program data.
Develop country reports, trip reports, annual assessments, and deep dive analyses.
Coordinate and collaborate with the appropriate stakeholders within the State Department and Department of Defense.
Conduct all monitoring-related tasks for FMF and IMET programs, including data collection, designing monitoring plans, and developing evaluations and assessments.
Contribute substantively to the design of and conduct field testing of the evaluation methodology, participatory data collection methods and protocols, data verification techniques, and other analytical tasks.
Qualifications
A Bachelor’s degree from an accredited university and 8 years of relevant experience, or a Master’s degree and 5 years of relevant experience.
At least three (3) years of foreign or security assistance initiative experience in designing or conducting large-scale AME analytic activities for international programs.
Active Secret Security Clearance.
Excellent communication skills, including writing and presenting findings and analyses regarding the impact of security assistance.
Ability to provide strong analysis and critical thinking to complex matters of security assistance/ security cooperation, military operations, and international security.
Experience related to:
Developing program designs and monitoring plans
Developing data collection plans to guide research efforts
Preparing written analytical reports
Coordinating and collaborating with multiple stakeholders in different organizations and departments
Organized, detail-oriented, and passionate about international security cooperation.
Ability to develop and implement processes and procedures to increase team effectiveness.
Ability to multi-task, respond to quick turn-around requests, and prioritize tasks.
Flexible and adaptable to change, including changes in processes, requirements, and priorities.
Have a current passport and able to travel nationally/ internationally to participate in conferences, oversight visits, and occasional exercises.
Proficiency in Microsoft Office Programs (Excel, Word, PowerPoint, SharePoint)
Preferred Qualifications
Experience in the military or supporting military security cooperation/ security assistance programs, and/or experience working with foreign militaries.
Experience with international security advising or related military advising missions.
Regional experience with European militaries or security assistance programs.
Creative problem solver with a strong statistical background.
Experience with Tableau and NVivo is a plus.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$100,000
—
$150,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is recruiting a Deputy Team Lead to support anticipated programming with the Department of State (DOS). This opportunity will provide policy direction and oversight in the areas of international security, security assistance, military operations, and defense strategy and plans, specifically focused on Foreign Military Financing (FMF) and International Military Education and Training (IMET) military grant assistance programs. Candidates must have an active Secret Clearance.
This position is contingent upon contract award.
Responsibilities
Support the Team Lead (TL) in providing overall program management, including strategic vision and team leadership; developing and implementing work plans; liaising with State Department and Department of Defense FMF/IMET stakeholders; interviewing foreign government officials; identifying and mitigating program risks; and ensuring achievement of program results and objectives.
Provide technical support and oversight to knowledge management, monitoring, evaluation, capacity building, learning, and other project activities and assist the TL in monitoring the work of staff.
Conduct research and analyze program data to identify program trends.
Develop country reports, annual assessment, and deep dive analyses.
Manage all performance monitoring-related tasks for FMF and IMET, including supervision of data collection, hands-on generation of new project data, and participation in evaluations and assessments.
Contribute substantively to the design and development of the evaluation methodology, participatory data collection methods and protocols, data verification techniques, development of evaluation products, and other analytical tasks.
Qualifications
A Master’s degree or higher in a relevant discipline, such as international relations, defense and security policy, military studies, trade policy, public policy, public administration.
At least five (5) years of relevant experience.
At least three (3) years of foreign or security assistance initiative experience in designing or conducting large-scale AME analytic activities for international programs.
Active Secret Security Clearance.
Excellent leadership and interpersonal skills and ability to work with many disparate stakeholders with competing interests.
Strong analytical and critical thinking skills.
Excellent communication skills to include technical writing and editing, oral communication, interpersonal and organization skills.
Experience related to:
Developing data collection plans to guide research efforts
Preparing written analytical reports
Coordinating and collaborating with multiple stakeholders
Awareness of monitoring and evaluation policies of the Department of State.
Experience and understanding of security assistance and security cooperation policies, activities, processes.
Self-motivated, detail oriented, and highly organized.
Ability to develop and implement processes and procedures to increase team effectiveness.
Ability to multi-task, respond to quick turn-around requests, and prioritize tasks.
Flexible and readily adaptable to change, including changes in processes, requirements, and priorities.
Proficiency in Microsoft Office Programs (Excel, Word, PowerPoint, SharePoint).
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$115,000
—
$150,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is recruiting a Knowledge Manager to support anticipated programming with the Department of State (DOS). This opportunity will provide policy direction and oversight in the areas of international security, security assistance, military operations, and defense strategy and plans, specifically focused on Foreign Military Financing (FMF) and International Military Education and Training (IMET) military grant assistance programs. Candidates must have an active Secret Clearance.
This position is contingent upon contract award.
Responsibilities
Help to establish and maintain knowledge management practices.
Work closely with DOS to develop systems within the existing platforms.
Support engagement to strengthen the collection and collation of important materials and information for effective bureau and programming operations.
Work with assigned offices to identify bureau-level learning priorities.
Provide overall bureau-level leadership and guidance on KM to include an action plan and drive the implementation of the action plan.
Coordinate bureau or other KM working groups and steering committees.
Promote collaboration and cross-learning through events, workshops, and/or training and other formats.
Coordinate and coalesce information for the DOS or others related to reports, briefers, and presentations in a timely and organized manner and for internal and external stakeholders.
Coordinate and lead learning events and after-action reviews of bureau-wide activities/engagements.
Support learning and information-sharing needs of bureau, office or other coordination groups, etc, to provide robust and timely country and regional specific information for decision makers as directed by the bureau or offices.
Support other initiatives and priorities requiring KM and related subject matter expertise.
Propose and leverage needed IT and software to support KM initiatives.
Develop KM resources, guidance, and/or tools for DOS staff.
Provide, as needed, training or facilitation on specific KM topics, practices, or systems/platforms.
Other tasks and responsibilities, as assigned.
Qualifications
Bachelor's degree and five (5) years of relevant experience.
Active Secret Security Clearance.
Demonstrated experience building, implementing and maintaining knowledge sharing platforms and information sharing processes.
Experience supporting the Department of State or other USG agencies.
Strong written, oral, interpersonal, facilitation, and presentation skills.
Demonstrated ability to analyze and synthesize information to present complex issues clearly and concisely both orally and in writing.
Understanding how KM systems work alongside communications and learning capabilities in a large data-driven organization.
Experience working on KM systems that provide easy to access, user-friendly models for writing reports and briefers and for collaboration.
Deep understanding of KM systems and processes for a fast-paced environment with multiple stakeholders.
Demonstrated experience working with teams across multiple sectors and building effective relationships.
Highly organized with both attention to detail and ability to influence and manage large projects.
Knowledge of MS Office Suite programs (including Excel, Word, and Power Point); and the full range of Google products.
Experience with KM appropriate software and solutions.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$85,000
—
$130,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is recruiting a Senior Data Analyst to support anticipated programming with the Department of State (DOS). This opportunity will provide policy direction and oversight in the areas of international security, security assistance, military operations, and defense strategy and plans, specifically focused on Foreign Military Financing (FMF) and International Military Education and Training (IMET) military grant assistance programs. Candidates must have an active Secret Clearance.
This position is contingent upon contract award.
Responsibilities
Providing quantitative analytical support to produce country papers and perform data quality checks to ensure integrity of the data.
Coordinating with the client and with the core M&E team regarding additional data points to consider and explore for further analysis.
Designing and populating easy to read and digestible mockups of data visualization options to present to the client.
Documenting data calculation steps and methodologies applied to the analysis as needed.
Analyzing country trends for regional and global comparisons.
Producing approved final data visualizations of the countries to be included in reports.
Adapting to changing needs of the project and the team as needed.
Qualifications
Bachelor's degree in relevant field of study and at least six (6) years of data analytics experience.
Active Secret Clearance required.
Expertise aggregating, normalizing, and displaying data from multiple sources, and conveying nuanced distinctions and conclusions to end users while ensuring utmost accuracy.
Experience applying quantitative research methods, operating or managing databases, and applying statistical methods to conduct analysis.
Ability to perform advanced quantitative analyses of structured and unstructured data, especially working with, and manipulating large data sets in Excel.
Ability to work independently and meet deadlines with minimal supervision.
Experience designing data visualizations to demonstrate data trends.
Comfortable with the changing needs of the client and the team.
Strong attention to detail.
Preferred Requirements:
Experience creating data dashboards using tools such as Tableau or Flourish.
Experience building APIs.
Prior experience with DOS programming.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$105,000
—
$155,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Hong Kong
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