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Location: Belgrade Workplace: onsite About Unlimit   Unlimit is a global fintech ecosystem built to eliminate financial borders holding businesses back. The company provides the extensive infrastructure needed to scale globally, integrating payment processing, multi-currency business accounts, BaaS and crypto gateways into a single, intelligent platform.   Across 17 offices globally, Unlimit bridges hyper-local expertise with a high-capacity financial network, giving companies the agility to expand across regions with operational confidence and speed. Driving the evolution of payments, Unlimit is transforming its infrastructure from human-operated fintech into AI-native financial infrastructure — where APIs are consumed by machines, integrations are negotiated by agents, and systems evolve continuously through intelligent automation. Our next users are not only humans. They are AI agents acting on behalf of humans and businesses.   Unlimit serves more than the needs of businesses today; we are building the nervous system for a borderless global economy. Responsibilities: Be the First Responder: Serve as the primary point of contact for all incoming IT support requests via our ticketing system, email, chat channels, or walk-ups, for all our employees. Triage & Troubleshoot: Diagnose and resolve hardware, software, and basic network issues. Know when to fix it on the spot and when to escalate complex issues to the Tier 2/System Administration team. Manage the User Lifecycle: Execute onboarding and offboarding processes. Create accounts in Active Directory/Google Workspace/MFA, configure workstations, and set up secure access. Deploy & Maintain Hardware: Prepare, image, and deploy both Windows and Apple-based devices. Help procure and maintain office tech, including monitors, docking stations, conference room AV equipment, office cable management. Support Equipment Procurement: Help with local hardware/software vendor communication, coordination and procurement. Office Access: Maintain and support our office access systems used by employees and visitors. Server Room: Help maintain our local and relatively basic server room, including the systems which reside there. Educate, Document & Automate: Write clear, simple "How-To" guides for our internal knowledge base to help users solve common problems on their own. Support the automation process for recurring tasks. Relevant experience The Essentials: 3+ years of experience in an IT Helpdesk or customer-facing technical support role. Customer-First Mindset: You possess excellent communication skills, and the patience to explain technical concepts to non-technical staff. Core Tech Experience: Strong hands-on experience troubleshooting and administration of Windows, MacOS, Google suite, MS Office and related tools. Experience with AI-assisted automation. Admin Basics: Familiarity with user, group and policies management in Active Directory and Google Admin console. Hardware Fundamentals: A strong understanding of laptop hardware, peripherals, and basic network concepts (Wi-Fi, VPNs, IP addresses). Bonus Points: Experience with working in as well as administration of IT Service Management tools like ManageEngine and Atlassian Jira. Basic familiarity with running PowerShell commands and scripting. Experience supporting Google Workspace (Gmail, Drive) in a corporate setting. Familiarity and basic understanding of ITIL Relevant IT certifications. Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Location: Argentina (Remote); Global | Remote; Mexico (Remote); India (Remote) Workplace: Remote Key Responsibilities: 1. End-to-End Program Delivery & SLA Management - Manage the end to end project management workflow. - Able to complete project management tasks autonomously. - Able to take responsibility for end to end project deliverables in accordance with SLAs. - Ensure all projects are delivered on time as per customer SLA. - Establishes deadlines /ensures deadlines are feasible and completes tasks by said deadlines. - Effectively balances and manages priorities across a variety of task types and customers. - Responsiveness to internal and external comms within pre-defined SLAs. - Responds quickly and efficiently to internal and external stakeholders. 2. Resource Strategy & Team Leadership - Responsible for maintaining resources, core teams and pipeline to support project management work. - Identifies resource requirements for production work. - Performs self-sourcing in our existing vendor database and enters sourcing requests when new vendors are needed. - Manage linguist communication for all projects. - Able to define and delegate admin work to PCs Interns. - Train supporting resources on key production processes and methodology. 3. Quality, Risk, & Financial Assurance - Responsible for CM, Quality and OTD KPIs. - Manage quality at project level - including Review, Verification, QA, LQE. - Manage quality complaints and feedback received from stakeholders. - Risk analysis to identify risks, potential issues, plan to and mitigate them. - Completes ongoing risk assessment and mitigation for all production areas. - Escalates issues or problems to manager in an effective manner, along with proposed solutions. - Raise Customer Support tickets for 100% of production blockers (Jira). - Process and approves invoicing and payments. - Provides insight to Strategist into revenue forecasts based on production volume. 4. Technical Execution & Process Governance - Demonstrates a deep understanding of all production workflows and processes related to their accounts. - Asks pertinent questions to ensure full comprehension of the task in hand; Strictly follows Production SOPs and best practices. - Consistently follow correct protocols for tasks and accounts. - Monitor and enforce adherence to correct production procedures. - Develop and maintain process documentation related to their task load and the tasks delegated to other resources. - Utilize systems and tools released by Production Enablement. - Ensure all system admin, including data entry, is accurate. - Perform file analysis and engages with Solutions team for support on file types. - Creates and monitors linguistic assets (TM, Style Guides, reference material). Skills and Experience: - A Bachelor’s degree, or equivalent; Master’s degree preferred - 2+ years of professional experience in a field similar or related to Localization Project Management - Excellent client-facing and internal communication skills - Solid organizational skills including meticulous attention to detail and multitasking skills - Able to meet deadlines and work under pressure AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Greater Philadelphia Area Workplace: hybrid National Retail Solutions (NRS plus), a division of IDT Corporation, is looking to add a passionate salesperson to our team. You will earn a competitive Salary, Benefits, + Commissions!    NRS' Retail Solutions bring our customers' small businesses to the next level by helping them monitor and grow their business more effectively. The Retail Sales Specialist will be responsible for outside, direct sales of the National Retail Solutions (NRS) product and service portfolio in the Los Angeles area. These products include point of sale systems, credit card processing, cash advance, and our future products too.   Our new teammate will develop a plan to increase the reach of IDT and NRS products in their territory by prospecting potential customers, securing orders, and ensuring ongoing customer satisfaction. About the Opportunity: Make commissions from direct sales of our Point of Sale devices, Merchant Services, Cash Advances, Loyalty Programs, and portfolio of retail products. Drive the completion of the application process, follow ups, and close deals. Help our customers understand how to use our services effectively. Light tech support on your customers' equipment. Setup and follow up on installation and appointment schedules. Interact with multiple levels of support including Operations/Sales, Finance, and Help Desk. What we would like to see: Motivated Individual with at least 1-2 years’ experience in selling Merchant Services Prior experience with PoS implementation and sales. Bilingual professionals with fluency in both English and Spanish are preferred, other languages considered Must be prepared to travel and go door-to-door visiting customers Basic computer skills – comfortable using tablet and/or Bluetooth equipment Knowledge of MS office and CRM required Ability to communicate, present and influence key stakeholders at all levels Proven ability to multitask while maintaining sharp attention to detail About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues.  Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Join us!

Location: Baku Workplace: remote ABOUT YOU We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents. Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role. If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation. Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model. Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix. Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed. Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle. During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams. Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead. Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift. Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability. Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions. Publish health reports of critical apps periodically. Qualifications and Skills 4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Experience with platforms that handle payments, e-commerce, SaaS, or gaming workloads is preferred. Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths. Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts. Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs. Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences. Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues. Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity. Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required. Nice to Have Experience in the gaming, payments, or fintech industry — particularly environments where transaction processing, checkout flows, or player-facing services must meet strict uptime requirements. Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM; exposure to database operations (MySQL, PostgreSQL, Redis, Kafka); and experience with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm). JIRA Service Management administration experience (workflows, automation rules, SLA timers) or ITIL Foundation certification — practical experience matters more than credentials. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla

Location: Baku Workplace: remote We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during vacations, absences, breaks, or surge incidents — including monitoring, triage, ticket creation, and runbook execution. Participate in weekend on-call rotation for major incidents. Qualifications and Skills 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have Experience in the gaming, payments, or fintech industry, and with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience (workflows, SLA timers, automation rules) and familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla

О ПРОЕКТЕ Мы — международная финтех-команда, создающая инновационный продукт на пересечении традиционных финансов и криптоактивов. Ищем сильного лидера, который проведет глубокий аудит нашей compliance-функции, пересоберет процессы и выведет безопасность продукта на новый уровень. ВАШИ КЛЮЧЕВЫЕ ЗАДАЧИ — Полная ревизия текущих compliance-процессов и выявление точек роста. — Пересборка систем AML / KYC и мониторинга транзакций с нуля или до идеала. — Определение риск-логики и настройка decision rules для минимизации угроз. — Взаимодействие с банками, PSP и крипто-партнерами по вопросам соответствия. — Формирование сильной команды и выстраивание устойчивой комплаенс-культуры. ЧТО МЫ ЖДЕМ ОТ ВАС — 5–8+ лет опыта в Compliance / AML / Risk. — Релевантный бэкграунд в Fintech, Crypto, Payments или iGaming. — Глубокое понимание KYC/AML, санкционных списков и мониторинга. — Умение самостоятельно принимать сложные решения и нести за них ответственность. — Опыт успешной трансформации или построения процессов в динамичных компаниях. Условия: — Гибкий формат работы (Fractional) с перспективой полноценного лидерства. — Стабильные выплаты в твердой валюте или стейблкоинах.

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You’ll Be Doing Business & Team Leadership Own the overall frontend team across core business verticals including Trading and Payment, covering hiring, development, and pipeline building. Partner effectively with Product, Backend, Security, and Compliance — driving cross-functional outcomes through technical judgment, not just execution. Product Delivery & Technical Execution Lead technical design and delivery for core business features including trading system frontend experience, wallet and asset management, AI-powered trading products, payment gateway integrations, and KYC/AML frontend implementation. Stay deeply sensitive to business metrics and user experience, making sound trade-offs between speed and quality. Product & Engineering Thinking in the AI Era Demonstrate deep understanding of how AI is reshaping product paradigms — changing user expectations, product form factors, and R&D efficiency. Integrate AI into product decisions and design, not merely as a productivity tool. Technical Judgment & Standard-Setting Drive tech stack alignment and evolution. Proactively identify and address technical risk. Establish high engineering quality standards in complex crypto security contexts — private key security, frontend attack prevention, compliance auditing, and more. Cross-Team Influence Build dual technical and business influence at the company level. Communicate technical value and business judgment clearly to engineers, product managers, and senior leadership alike. Participate in industry engagements to attract high-potential talent who are genuinely passionate about crypto. What We Look For In You Bachelor's degree or above in CS or related field; 10+ years of engineering experience including 5+ years managing technical teams; solid full-stack capabilities with frontend depth Deep command of core frontend technologies (React/Vue internals, engineering toolchains, performance optimization, cross-platform solutions), with enough backend and API fluency to drive substantive technical discussions Proven track record leading frontend for products with DAU 1M+ in high-concurrency, high-availability environments Demonstrated experience driving cross-team collaboration and standard adoption through technical influence rather than organizational authority Genuine understanding of and enthusiasm for crypto — familiar with CEX/DEX trading mechanics, Web3 wallet and signing mechanisms, and mainstream payment gateway ecosystems. Deep understanding of how AI is reshaping product design; can integrate AI into product decisions rather than treating it purely as a development accelerator Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You’ll Be Doing Business & Team Leadership Own the overall frontend team across core business verticals including Trading and Payment, covering hiring, development, and pipeline building. Partner effectively with Product, Backend, Security, and Compliance — driving cross-functional outcomes through technical judgment, not just execution. Product Delivery & Technical Execution Lead technical design and delivery for core business features including trading system frontend experience, wallet and asset management, AI-powered trading products, payment gateway integrations, and KYC/AML frontend implementation. Stay deeply sensitive to business metrics and user experience, making sound trade-offs between speed and quality. Product & Engineering Thinking in the AI Era Demonstrate deep understanding of how AI is reshaping product paradigms — changing user expectations, product form factors, and R&D efficiency. Integrate AI into product decisions and design, not merely as a productivity tool. Technical Judgment & Standard-Setting Drive tech stack alignment and evolution. Proactively identify and address technical risk. Establish high engineering quality standards in complex crypto security contexts — private key security, frontend attack prevention, compliance auditing, and more. Cross-Team Influence Build dual technical and business influence at the company level. Communicate technical value and business judgment clearly to engineers, product managers, and senior leadership alike. Participate in industry engagements to attract high-potential talent who are genuinely passionate about crypto. What We Look For In You Bachelor's degree or above in CS or related field; 10+ years of engineering experience including 5+ years managing technical teams; solid full-stack capabilities with frontend depth Deep command of core frontend technologies (React/Vue internals, engineering toolchains, performance optimization, cross-platform solutions), with enough backend and API fluency to drive substantive technical discussions Proven track record leading frontend for products with DAU 1M+ in high-concurrency, high-availability environments Demonstrated experience driving cross-team collaboration and standard adoption through technical influence rather than organizational authority. Genuine understanding of and enthusiasm for crypto — familiar with CEX/DEX trading mechanics, Web3 wallet and signing mechanisms, and mainstream payment gateway ecosystems Experience owning frontend delivery for trading, fintech, payments, or crypto products; comfortable navigating the tensions between compliance, security, and user experience Familiarity with the Web3 frontend ecosystem (ethers.js / wagmi / viem, WalletConnect, EVM contract interactions, etc.) Deep understanding of how AI is reshaping product design; can integrate AI into product decisions rather than treating it purely as a development accelerator Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Osaka, Japan; Kyoto, Japan Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job Tether and its affiliated entities (e.g. Bitfinex) are searching for an organized self-starter to join our Regulatory and Licensing team, to lead efforts in Japan. The successful candidate is someone with an understanding of the regulatory environment pertaining to the crypto-asset industry / stablecoin industry in the country, as well as broader legislation pertaining to topics such as communication technology and artificial intelligence, and who is excited by the opportunity to apply their existing regulatory affairs and / or legal experience in an exciting and dynamic business environment. To succeed in this role, the incumbent will continuously strive to self-develop and enhance their skill sets including understanding the Company’s products and services, blockchain technology, and regulatory requirements. You will have a focus around working with regulators to translate policy objectives of the companies into favourable regulatory requirements in the region, as part of enabling the broader business strategy across Tether’s business verticals. The successful candidate should be comfortable managing relationships and communications between various stakeholders both internal and external to the business, including regulators and policy setters, as well as working with cross-functional teams such as Operations, Finance, Technology, Business Development. You will report to the Vice President of the Regulatory and Licensing division, and work alongside project managers and members of the wider business to execute on regulatory affairs initiatives. Responsibilities Regulatory Affairs Maintain proactive relationships with policymakers, regulators, central banks, and financial intelligence units relevant to the Company’s product and service lines. Monitor regulatory developments impacting Tether and affiliates companies in the country. Represent the company in consultations, workshops, industry roundtables, and regulatory dialogues. Prepare briefing papers, comment letters, and policy submissions aligned with broader global regulatory strategy. Identify and successfully realise opportunities to shape emerging frameworks in a risk-sensitive, innovation-oriented manner. Strategy & Cross-Functional Collaboration Provide actionable risk and regulatory insights to internal stakeholders (legal, product, compliance, risk, commercial). Support enterprise-level planning for new products or expansions into the aforementioned countries, advising on regulatory constraints and enablers. Contribute to internal reporting and executive briefings on policy risks and regulatory trajectory regionally. Minimum of 8 years governmental affairs / regulatory affairs / legal experience ideally within the financial services or crypto-asset industry in Japan. Experience engaging with regulators or government bodies advocating and advising in a regulatory capacity, with demonstrated achievements securing favourable policy positions on behalf of another organisation. Excellent written and verbal communication skills, with the ability to synthesise complex regulatory topics for non-technical audiences. Proven ability to manage multiple stakeholders across borders and time zones. Communication: Exceptional communication skills, both written and verbal, with experience in public speaking and representing companies in regulatory discussions. Must be a strong team player, and willing to be fully engaged with key stakeholders both in our company but also with our partners. Must be a hands-on professional capable of working collaboratively and independently. English speaking. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: South Jakarta, Indonesia Our Client Our client is a global online trading and Forex investment group with over 20 years of experience empowering the next generation of traders and investors across fast-growing markets. A pioneer in the early days of online Forex trading, they have built a strong global presence by providing reliable, regulated access to financial markets for millions of clients worldwide. Today, the group supports over 2 million clients across more than 150 countries , operating from regulated centres across Europe, Asia, and Africa. Their platform and solutions are designed to make Forex and broader financial market investing more accessible, giving individuals the tools, guidance, and flexibility to trade and invest with confidence, in their own time and on their own terms. Driven by a clear mission and a promise of Freedom to Succeed , our client believes that risk-driven investing — when supported by the right technology and education — can unlock better financial opportunities. Internally, they foster an energetic and diverse culture, offering their people early responsibility, continuous learning, and the opportunity to grow their careers within a fast-growing global organisation. The Role We are seeking a detail‑oriented, analytical, and proactive Customer Operations Officer (Onboarding & Processing) to manage the complete lifecycle of client onboarding and financial transaction processing. This dual-role position is critical in ensuring seamless client experiences, regulatory compliance, and efficient handling of deposits, withdrawals, and other payment-related processes. Onboarding: Process and verify client onboarding documentation, ensuring accuracy, authenticity, and compliance with internal policies and regulatory requirements. Manage the full client onboarding journey, ensuring all required KYC documents are collected, reviewed, and approved. Conduct client screening and perform background checks to prevent fraudulent, abusive, or illicit registrations. Monitor OCR systems and automated tools (robots) to identify unusual patterns or suspicious activity. Oversee the complete onboarding lifecycle and escalate issues or challenges to senior staff when required. Handle internal and external client inquiries related to the onboarding process via email and internal systems. Review and validate supporting documentation submitted by clients. Coordinate with outsourced service providers to ensure a smooth and efficient onboarding process. Communicate and collaborate with internal departments to ensure accurate and timely transfer of information. Identify and report any suspicious or unusual client activity to the relevant departments. Detect discrepancies or errors in client account verification and take appropriate corrective action. Processing: Transaction processing. Monitoring the correct workflow (deposit/ withdrawal process in internal systems). Managing the full processing life cycle and ensure that any issues and challenges are addressed to Line Manager. You will be required for customer relationship management: coordinate with clients for orders, payments and issue resolution; It is important that you are in constant contact with our payment providers and financial institutions to ensure we have ongoing smooth process. It is important to Handle both internal and external customers' inquiries regarding payments through e-mails and other internal systems and check supportive documents. To contact Payment Providers and various vendors to solve clients’ concerns and issues regarding Payments journey. Communication and coordination with different departments to ensure smooth transfer of information. You may be required to prepare and present reports to the management. Requirements Required qualifications Education & Experience University degree in Economics, Finance, Accounting, IT, Project Management, or a related field (preferred). Fluency in Russian, Chinese or Farsi would be an advantage. Previous experience in payment processing, financial institutions, payment providers, or the forex industry is an advantage. Experience with CRM systems, client screening tools, and payment platforms is highly beneficial. Technical Skills Advanced PC skills and proficiency in MS Office (Excel, Word, PowerPoint, Outlook). Experience working with CRM tools and automated screening technologies. Strong analytical and data interpretation skills. Core Competencies High attention to detail and strong accuracy in documentation and data processing. Excellent verbal and written communication skills. Strong problem‑solving abilities and the ability to identify and mitigate risks. Customer‑focused mindset with strong relationship management skills. Ability to work collaboratively within a fast‑paced team environment. Strong prioritization, time‑management, and organizational skills. Self‑motivated, goal‑oriented, and able to work with multiple competing priorities. Commitment to continuous learning and professional development.

Location: Remote Lightning Labs builds the infrastructure that makes Bitcoin work as a global payment network. Our protocols: the Lightning Network, Taproot Assets, and L402, are used by developers all around the world and are increasingly the rails that AI agents use to pay for services, stream value, and transact autonomously. We are looking for an AI Product Engineer to help us move faster everywhere at once. Location: San Francisco Bay Area ideal. Remote considered for strong candidates, with proximity to US time zones THE ROLE This is not a single-product role. You will move across the company, picking up whatever project has the most leverage that week: building a demo that shows developers what L402-powered agentic commerce looks like, automating a workflow that saves the business development team hours of manual work, standing up an MCP server that gives AI agents access to our APIs, or shipping a feature in Terminal Web. You are the person we point at a problem and trust to come back with something that works. The ideal candidate is someone who builds and ships constantly, using AI-native tools as a natural part of how they work. You have strong product instincts, you don't just write code, you understand why something matters and who it's for. You're comfortable being dropped into an unfamiliar codebase on Monday and demoing a working prototype by Friday. WHAT YOU'LL DO Build demos and developer experiences that show what's possible on Lightning. End-to-end working applications that showcase Lightning payments, L402-gated APIs, Taproot Assets, and agentic workflows. These demos are how we communicate the value of our platform to developers and partners. Automate and augment internal workflows by partnering with engineering, product, business development, and marketing teams to identify where AI can eliminate manual work. Build the tools, scripts, MCP servers, and integrations that make the whole company faster. Ship features across products including Terminal Web, LND, and new products. You'll write production code, not just prototypes, but you'll also know when a prototype is the right answer. Work autonomously with minimal direction. Understand the company's priorities, identify where you can have the most impact, and execute. Context switch across projects and teams while maintaining quality. WHAT WE'RE LOOKING FOR - You build and ship production-quality software. You have a portfolio, GitHub profile, or set of projects that demonstrate this, we'd love to see them. - You use AI-native development tools (Claude Code, Cursor, Codex, or similar) as part of your daily workflow, not as a novelty. - You're comfortable across the full stack. Our work spans TypeScript, React, Go, Python, and whatever else the problem requires. Go experience is a plus. - You have strong product instincts and can translate between technical and non-technical contexts. You'll work directly with business development, marketing, and product, not just engineering. - You're familiar with agentic AI patterns: tool use, MCP, multi-step workflows, and integrating LLMs into real systems. - You're self-directed with a bias toward action. You thrive in ambiguous, fast-moving environments and have a track record of delivering. NICE TO HAVE - Understanding of Bitcoin, the Lightning Network, L402, or Taproot Assets. We care more about curiosity and willingness to learn than existing knowledge. - Experience building developer-facing demos, sample applications, or technical content. - Contributions to open source projects. - Experience at a small, high-growth company where wearing many hats was the norm. HOW TO APPLY We strongly encourage you to include links to projects, demos, repos, or anything else that shows how you build. A strong portfolio speaks louder than a keyword-optimized resume.

О ПРОЕКТЕ Utorg — международная финтех-платформа, интегрирующая традиционные финансы с блокчейн-технологиями. Мы ищем специалиста поддержки, который станет точкой контакта для наших пользователей, будет глубоко разбираться в платежных потоках и активно взаимодействовать с продуктовой и технической командами. Задачи: — Полный цикл обработки запросов пользователей (email, чат, тикет-система). — Оперативное решение вопросов, связанных с платежами: статусы транзакций, траблшутинг и работа с аккаунтами. — Консультирование клиентов по платежным процессам и функционалу платформы. — Исследование сложных технических кейсов совместно с разработчиками и тестировщиками. — Сбор обратной связи от пользователей для улучшения продукта и бизнес-процессов. — Ведение базы знаний (FAQ) и документации в CRM-системе. Требования: — Свободное владение русским и английским (от B2+) языками (письменно и устно). — Глубокое понимание платежных процессов, работы шлюзов и основ финансового комплаенса. — Опыт работы в поддержке (Fintech, Crypto, Digital Payments — как преимущество). — Навыки структурированного решения проблем и способность сохранять спокойствие в условиях высокой нагрузки. — Умение работать автономно в распределенной международной команде. Условия: — Полностью удаленный формат работы из любой точки мира. — Прозрачная система обратной связи и регулярные 1:1 сессии. — Доступ к ресурсам для обучения и экспертной поддержке внутри команды. — Реальные возможности для карьерного роста внутри быстрорастущего финтеха.

Location: APAC About the Role We're looking for a technical lead who can own the frontend across OKX's core crypto business verticals. You'll be deeply involved in the full frontend delivery lifecycle across Trading, Web3, Payment, and beyond — not just writing code, but helping teams and products find the right direction, make the right calls, and execute with speed and precision. This role demands the rigor of an engineer, the strategic thinking of a product manager, and the market instincts of a crypto practitioner. You don't need to carry a full-stack title, but you must genuinely understand frontend, have enough backend fluency to hold your own in architecture discussions, and — above all — understand the business. Core Responsibilities Business & Team Leadership Own the overall frontend team across core business verticals including Trading and Payment, covering hiring, development, and pipeline building. Partner effectively with Product, Backend, Security, and Compliance — driving cross-functional outcomes through technical judgment, not just execution. Product Delivery & Technical Execution Lead technical design and delivery for core business features including trading system frontend experience, wallet and asset management, AI-powered trading products, payment gateway integrations, and KYC/AML frontend implementation. Stay deeply sensitive to business metrics and user experience, making sound trade-offs between speed and quality. Product & Engineering Thinking in the AI Era Demonstrate deep understanding of how AI is reshaping product paradigms — changing user expectations, product form factors, and R&D efficiency. Integrate AI into product decisions and design, not merely as a productivity tool. Technical Judgment & Standard-Setting Drive tech stack alignment and evolution. Proactively identify and address technical risk. Establish high engineering quality standards in complex crypto security contexts — private key security, frontend attack prevention, compliance auditing, and more. Cross-Team Influence Build dual technical and business influence at the company level. Communicate technical value and business judgment clearly to engineers, product managers, and senior leadership alike. Participate in industry engagements to attract high-potential talent who are genuinely passionate about crypto. Requirements Baseline Bachelor's degree or above in CS or related field; 10+ years of engineering experience including 5+ years managing technical teams; solid full-stack capabilities with frontend depth Deep command of core frontend technologies (React/Vue internals, engineering toolchains, performance optimization, cross-platform solutions), with enough backend and API fluency to drive substantive technical discussions Proven track record leading frontend for products with DAU 1M+ in high-concurrency, high-availability environments Demonstrated experience driving cross-team collaboration and standard adoption through technical influence rather than organizational authority Industry Background (Partial Core) (Core) Genuine understanding of and enthusiasm for crypto — familiar with CEX/DEX trading mechanics, Web3 wallet and signing mechanisms, and mainstream payment gateway ecosystems Experience owning frontend delivery for trading, fintech, payments, or crypto products; comfortable navigating the tensions between compliance, security, and user experience Familiarity with the Web3 frontend ecosystem (ethers.js / wagmi / viem, WalletConnect, EVM contract interactions, etc.) Global product experience — understands the complexity of multi-language, multi-currency, multi-jurisdiction compliance requirements Engineering Competencies for the AI Era (Core) Deep understanding of how AI is reshaping product design; can integrate AI into product decisions rather than treating it purely as a development accelerator Strong ability to model and frame complex problems; defines the right problem boundaries and system abstractions before reaching for solutions Proven ability to constrain, guide, and evaluate AI outputs — decomposing complex engineering requirements into AI-executable task sequences Experience establishing team-level AI working patterns; familiar with and having practiced AI Spec-Driven Development Maintains high standards for code quality and system design integrity alongside — not despite — AI-assisted development Soft Skills (Core) Strong ownership: treats team goals as personal goals — proactive, accountable, clears obstacles without being asked Sound judgment: makes high-quality decisions under incomplete information — decisive and accountable Execution muscle: makes things actually land, not just live in decks and proposals Fast learner: thrives in a fast-moving industry; rapidly absorbs new technologies, business dynamics, and regulatory shifts and converts them into team action Bilingual: fluent English for technical discussions, documentation, and international collaboration (written and verbal at working proficiency) Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! Technical Service Operations Lead (TSO Lead), Kuala Lumpur ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications: 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to have: Experience in the gaming, payments, or fintech industry. Experience with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. BENEFITS Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: Careers | Xsolla

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role We are hiring a Software Engineer to build systems across Fraud, UIM (User & Identity Management), and Identity. This role sits at the intersection of security, risk decisioning, and product experience. You will help build detection and enforcement capabilities for fraud and account takeover, as well as the identity primitives that power authentication, authorization, and safe account access. This work is deeply cross-functional. You will partner closely with Fraud Ops, Risk Strategy, Security, Product, and Data to ship improvements that are measurable in loss reduction, attack containment, and user experience. WHAT YOU’LL DO - Build and evolve backend services that detect and prevent fraud across multiple surfaces, including account access and money movement. - Develop enforcement and response tooling that enables fast, safe actions such as identity locks, business locks, payment freezes, and other containment levers. - Improve protections against account takeover (ATO), including risk-based step-ups, monitoring, and targeted friction controls (for example “under attack” style controls and MFA surge detection/alerting). - Design and operate high-signal systems with strong observability: metrics, dashboards, alerting, and playbooks for incidents and fraud campaigns. - Partner with UIM/Identity stakeholders to strengthen authentication and identity foundations (roles, permissions, identity state, and related platform primitives). - Drive end-to-end delivery: technical design, implementation, rollout strategy, and iteration based on outcome metrics. WHAT YOU’LL NEED - 3+ years of software engineering experience (or equivalent). - Strong backend engineering fundamentals (APIs, distributed systems, data modeling, reliability). - Experience building data-informed detection or decisioning systems (rules engines, scoring, anomaly detection, or similar), or strong interest in learning in this domain. - Proven ability to operate production systems: debugging, incident response, and improving on-call quality through instrumentation and automation. - Strong cross-functional communication skills and comfort working with product and operations partners. Nice to Have - Experience in fraud, risk, identity, authentication, authorization, abuse prevention, or security engineering. - Familiarity with payments rails, card transaction risk, or account security patterns. - Experience building internal tools for operations teams (case management, investigation, enforcement workflows). BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Sao Paulo, Brazil Workplace: remote ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Workable technical problem-solving skills Ability to diagnose issues using data dumps, technical logs, etc., and articulate useful information for solving these issues Ability to describe issues concisely based on client feedback Experience in customer service Team player able to pass issues onto appropriate parties, or escalate when necessary Passion for new technology, tools, methods, paradigms, especially as it relates to games and payments Good communication skills. Ability to explain solutions eloquently and provide references to appropriate documentation Command of online productivity tools (Confluence, JIRA, Basecamp, Slack, Google Translate, etc.) and ability to learn new tools as necessary Qualifications & Skills: Bachelor’s Degree 2+ years of experience Experience within the video game industry Ability to problem solve Prior integration experience Clear written and verbal communication skills Strong customer service/interpersonal skills General Integration knowledge Must be able to immediately handle a significant workload and effectively prioritize projects with high degree of autonomy Effective time management skills and excellent attention to detail Proven track record of successfully managing multiple priorities including effectively prioritizing a significant workload Need to understand specific client needs and problem solve appropriately Nice to Have: Multilingual proficiency Experience with web or game programming (Unreal, Unity), or higher education in computer science Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Junior/Integration Manager, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Working with vulnerable populations Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Location: Strovolos, Nicosia, Cyprus We are seeking for a detailed oriented Accountant to join our Finance team in the dynamic iGaming sector, in our office in Nicosia. The ideal candidate will have strong experience across PSPs, banks, and financial operations, and will play a key role in ensuring accuracy, compliance, and efficient financial processes in a high-volume environment. Responsibilities: Perform monthly accounting tasks, including journal entries and financial reporting support. Verify and validate financial data and supporting documentation from multiple sources. Monitor and review financial transactions across PSPs, banks, and providers. Identify discrepancies or irregularities and coordinate with relevant teams for resolution. Maintain accurate records, reports, and supporting documentation. Support payment processes, including supplier payments and financial operations. Assist in month-end closing activities and reporting. Identify process gaps and propose improvements to financial procedures and controls. Communicate findings related to internal or external discrepancies and recommend solutions. Collaborate with internal teams and participate in ad hoc finance projects. Requirements: Bachelor’s degree in Finance, Accounting, Economics, or related field (or LCCI Level 3 Higher). 4–5 years of experience in a finance/accounting role, ideally within iGaming. Experience working with PSPs, payment flows, and financial operations. Strong proficiency in Excel (pivot tables, formulas, data analysis). High level of accuracy and attention to detail. Strong analytical and problem-solving skills. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Self-motivated with the ability to work independently. Fluent in English. By joining us, you can expect: A unique Opportunity for a career in a global, fast-growing company. Attractive remuneration package based on qualifications and experience. Opportunities to learn and grow. Multiple events to bond with the team and the group through for all the Company. Wolt monthly allowance. Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages. Apply now and let’s achieve success together!! Apply at https://aloplay.bamboohr.com/careers/81?source=aWQ9MTg%3D to become a member of our amazing team! We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.

Location: New York, NY Workplace: OnSite ABOUT THE COMPANY Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world. You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. OUR ETHOS We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. ABOUT THE ROLE As a Customer Engineering Lead, you’ll manage the customer-facing arm of our engineering org. Working with our existing solutions team, you’ll coordinate process and policies with the post-sales org, spanning implementations, partner success, and account management. We’re looking for a player-coach: you’ll need to get your hands dirty on the frontlines to understand where the gaps and inefficiencies are. Armed with that experience, you’ll grow this function to meet the needs of our global, always-on customer base. WHAT YOU’LL DO - Hands-on from day one: answer technical support tickets, debug partner integrations, and work directly with partners to resolve issues - Own the technical escalation path from support through engineering, serving as the primary customer advocate within engineering discussions - Identify opportunities to leverage AI and automation to increase operational efficiency - whether that's streamlining ticket triage, accelerating troubleshooting, or enabling the team to handle higher volume without sacrificing quality - Define and maintain customer engineering artifacts such as documentation, guides, runbooks, and recipes - Help establish the operating model and collaboration framework between product and post-sales to ensure tickets are resolved within SLAs and gaps are covered - Partner with platform and product to translate patterns from support tickets, implementation friction, and feature requests into actionable product insights WHO YOU ARE - 5+ years of experience in solutions engineering, forward-deployed engineering, or a related technical partner-facing role, with at least 3 years in a leadership capacity - Excited by a player-coach role - you're comfortable being in the queue, solving problems directly, while simultaneously building the team and processes around you - An engineer by trade: you’re comfortable reading and contributing to an enterprise codebase while meeting a high bar of technical excellence - Excellent communicator who can translate complex technical concepts for non-technical audiences - and vice versa - Experience defining and implementing SLAs and escalation processes, especially cross-functionally to and from engineering teams - Comfortable operating in a fast-paced, high-growth environment where you'll need to balance building for scale with solving immediate partner needs - You lead with empathy and understand that great customer engineering is a competitive advantage NICE TO HAVE - Experience at a card issuing platform or payments infrastructure company - Familiarity with card network operations, BIN management, and transaction processing - Experience building customer engineering teams and functions THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace. Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan. Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success. Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit. Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.