Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Warsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria
Workplace: hybrid
Responsibilities:
Drive operational excellence across product squads by optimizing delivery processes, governance, and documentation.
Coordinate with card scheme/issuing partner (payment provider).
Ensure new product initiatives and platform changes are well-defined, compliant, and launch-ready through structured business cases and approval processes.
Act as a delivery enabler - removing blockers, coordinating stakeholders, and maintaining the documentation and data foundations needed for rapid, high-quality execution.
Partner with Product Owners, Engineers, and Data Analysts to ensure reliable metrics, dashboards, and insights guide decision-making and prioritisation.
Track performance post-launch, monitor product stability and adoption, and facilitate continuous improvement through structured feedback loops.
Lead planning and operational cadences (KPIs, stand ups, retrospectives), maintaining momentum and alignment across teams.
Identify and implement process improvements that enhance delivery speed, quality, and scalability.
Drive product strategy by translating operational insights, customer feedback, and market intelligence into future features direction, ensuring delivery execution aligns with strategic priorities and the long-term product vision.
Requirements:
Degree in STEM or other quantitative fields.
Minimum 2 years experience in a high performance environment (fintech, consultancy, investment bank, high-growth tech company, etc.).
Minimum 2 years of experience working with debit cards and payments (SWIFT, SEPA, Faster Payments).
Experience working with card schemes (Visa, Mastercard).
Ability to solve complex problems independently.
Deep empathy for customers and commitment to user-centred design without compromise.
Strong stakeholder management and communication skills, capable of influencing across functions.
Data-driven mindset, able to turn insights into actionable improvements.
Strong ownership mentality – proactive, accountable, and execution-focused approach.
Nice to have:
Experience building or scaling successful products - particularly financial or data-driven - using analytics, customer feedback, and pragmatic judgment.
Experience with compliance regulations for card products (onboarding, notifications, restrictions).
Experience with fraud monitoring for card transactions.
ГибридWarsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria
Location: Toronto; San Francisco; Canada; Seattle; London; United States; New York
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview:
Evaluation is critical to making progress in scaling intelligence. As models continue to become superhuman in many real-world use cases, we must continue to develop new evaluation techniques that accurately reflect what models are already capable of, as well as set the agenda for what future models should be capable of. In this role, you are responsible for creating these next-generation evaluation methods and infrastructure to measure LLM progress.
Key Responsibilities:
- Create ambitious new evaluation benchmarks that push the limits of what our models can accomplish.
- Work on highly cross-functional teams to translate model feedback into trustworthy, repeatable evaluations.
- Conduct research to advance the state-of-the-art in LLM evaluation methods, including training LLM judges; refining LLM-based data synthesis pipelines; and improving evaluation efficiency.
- Build scalable and reusable tools for digging into model performance.
Qualifications:
- You enjoy rapidly building prototypes that demonstrate the boundaries of what LLMs are capable of, and you have developed resources to measure those capabilities.
- You have spent dozens of hours reviewing complex data and LLM outputs to ensure high data quality.
- You are obsessive about rigorously measuring AI capabilities, and also about making sure your measurements actually align with the capabilities you care about.
- You have strong software engineering skills.
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Birmingham, United States
Position Summary
The Piping Designer is responsible for the layout, modeling, and design of process and utility piping systems for heavy industrial facilities. This position requires strong technical skills, a working knowledge of piping design codes, and the ability to coordinate effectively with multiple engineering disciplines and construction teams.
The ideal candidate will have a background in EPC or industrial plant design and be able to translate process requirements into accurate, constructible piping systems and deliverables.
Open to anyone in the USA open to rrelocating.
Key Responsibilities
Develop and prepare 3D piping models, layouts, isometrics, and orthographic drawings for process and utility systems.
Work from P&IDs, equipment general arrangements, and vendor drawings to create accurate piping designs.
Ensure compliance with project specifications, codes, and standards (ASME B31.1, B31.3, etc.).
Develop and maintain equipment layouts, piping plans, and support details in coordination with civil, structural, and mechanical disciplines.
Participate in 3D model reviews, design checks, and constructability reviews with engineering and construction teams.
Coordinate with process engineers to incorporate design changes and resolve interface issues.
Generate material take-offs (MTOs), pipe stress input data, and support drawings as required.
Review and reconcile vendor and supplier data with design documents for consistency.
Provide field support during construction, including design clarifications and as-built updates.
Promote a strong safety culture, incorporating safe design practices into all project work.
Qualifications
Associate degree, technical diploma, or equivalent combination of education and experience in piping design or mechanical technology.
5–30+ years of experience in piping design for heavy industrial or EPC projects.
Proficiency with 3D modeling and design software, such as:
AutoCAD Plant 3D
CADWorx
SmartPlant 3D (SP3D)
MicroStation or equivalent
Familiarity with piping codes and standards (ASME, API, ANSI).
Experience developing isometric drawings, MTOs, and equipment layout plans.
Strong understanding of industrial systems, including process piping, steam, condensate, cooling water, compressed air, and other plant utilities.
Ability to interpret and coordinate vendor drawings, P&IDs, and mechanical design data.
Excellent attention to detail and organizational skills.
Effective communication and collaboration across disciplines and project teams.
Preferred Qualifications
Experience in pulp & paper, power, chemical, or manufacturing facilities.
Background in EPC design/build project environments.
Knowledge of laser scanning and point cloud integration.
Familiarity with BIM coordination tools (Navisworks, Smart Review, etc.).
Compensation and Benefits
Competitive compensation based on experience and role.
Full-time employees receive a comprehensive benefits package including health, dental, vision, 401(k), and paid time off.
Contract opportunities available for experienced professionals seeking project-based flexibility.
Why Join Us
Be part of a team delivering large-scale industrial projects that shape essential infrastructure.
Work in an integrated EPC environment with exposure to engineering, procurement, and construction processes.
Join a safety-focused, collaborative culture that values innovation, quality, and technical excellence.
Location: Saint Julian's, Malta
Description
We are seeking a highly organized, discreet, and proactive
Personal Assistant
to support our
Chief Product Officer (CPO)
in a dynamic, fast-paced
B2B iGaming
environment. The ideal candidate will act as the right hand to the CPO—handling daily operations, coordinating executive communications, managing travel and meetings, and providing high-level translation between
Armenian and English
.
This trusted position requires excellent communication skills, professionalism, and the ability to navigate a high-performance, multicultural executive environment.
Responsibilities
Executive & Administrative Support
Manage and maintain the CPO’s calendar, appointments, and daily schedule.
Organize internal and external meetings, including agenda preparation, briefing materials, and minute taking.
Handle confidential correspondence, reports, and communications on behalf of the CPO.
Coordinate with internal teams (Product, Engineering, Design, Compliance, HR) to ensure priorities and action items are followed up.
Maintain structured filing systems with version control and secure access to information.
Travel & Event Coordination
Organize complex international travel arrangements (flights, visas, accommodation, logistics).
Accompany the CPO during business trips and events when needed, offering real-time administrative and translation support.
Coordinate participation in conferences, exhibitions, and meetings with partners.
Translation & Communication
Provide professional interpretation and translation (Armenian ↔ English) of executive and sensitive information, both spoken and written.
Support CPO during meetings with non-English-speaking stakeholders to ensure accurate and context-aware communication.
Translate documents, emails, and presentations as required.
Confidentiality & Professionalism
Handle all company and personal information with the utmost discretion and integrity.
Act as a trusted gatekeeper for requests and communications directed to the CPO.
Operational & Project Support
Assist in research, report writing, and preparation of strategic presentations.
Track action points and ensure timely follow-ups across various projects.
Coordinate with HR and Admin for team logistics, onboarding of new hires, and office activities in Malta.
Requirements
Proven experience as a Personal Assistant, Executive Assistant, or similar role in a fast-paced environment (iGaming or tech industry is a plus).
Exceptional organizational and time-management skills.
Excellent written and verbal communication in
English and Armenian
.
Strong discretion and ability to handle confidential information with professionalism.
Experience coordinating complex travel and events.
High-level translation and interpretation capabilities, including business and technical language.
Tech-savvy, with proficiency in office software (Google Workspace, MS Office) and document management tools.
Flexibility to travel internationally as required.
Ability to adapt quickly, prioritize tasks, and work independently.
Location: Vilnius, Lithuania
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Marketing Analyst to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Job Overview
We are seeking a detail-oriented and analytical
Marketing Analyst
to join our team. You will monitor market and aviation trends, analyze marketing and loyalty data, measure campaign impact, and provide actionable insights to support business growth. The ideal candidate combines strong analytical skills with marketing knowledge and can translate data into strategic recommendations.
Key Responsibilities
Monitor economic and aviation market trends (flight delays, cancellations, airline performance) and compare them with internal data.
Monitor and forecast marketing trends; highlight opportunities for new campaigns, partnerships, and initiatives.
Analyze marketing and loyalty data, measure campaign impact, prepare reports, provide data-driven insights (Excel, Qlik, Power BI, etc.), and track results against targets.
Develop metrics to assess the effectiveness of marketing, advertising, and communication programs.
Identify customer behaviors, decision-making patterns, and factors influencing trust and brand choice in the legal/aviation compensation sector.
Provide recommendations to the marketing and sales team, and support the development of new initiatives aimed at improving customer acquisition and retention.
Collaborate with other team members on automated reporting and new data models.
Bachelor’s degree in Marketing, Business Administration, Economics, Statistics, Data Science, or related field; Master’s degree is a plus.
Minimum 2–3 years of experience in marketing analytics, business analysis, or a related role.
Proficiency in Excel, Power BI, Qlik, Tableau, or other data visualization/analytics tools.
Strong understanding of market research, consumer behavior analysis, and trend monitoring.
Experience measuring marketing campaign performance and providing actionable insights.
Ability to develop metrics, automated reports, and data models, and collaborate with cross-functional teams.
Excellent communication, problem-solving, and analytical skills.
What We Offer
Competitive salary and benefits package.
Opportunity to work with cutting-edge AI and cloud technologies.
Flexible remote or hybrid work environment.
Collaborative and innovative team culture.
Professional growth and development opportunities.
Location: Bangkok, Thailand
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Avaloq Business Analyst/Functional Leads to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
About the Role
Act as the bridge between business stakeholders and technical teams, ensuring requirements are clearly defined and understood.
Gather, analyze, and document business and functional requirements for Avaloq implementation or enhancement projects.
Support solution design and align functional specifications with system capabilities.
Facilitate workshops, training sessions, and provide subject matter expertise to ensure successful project outcomes.
Key Responsibilities
Lead requirement gathering and functional analysis sessions with stakeholders.
Translate business processes into functional specifications and ensure alignment with the Avaloq platform.
Support test planning, test case design, and validation of system changes.
Act as a functional lead in project streams, ensuring deliverables meet business objectives.
Provide ongoing support and guidance to developers and testers during the project lifecycle.
Minimum 3–5 years of experience as a Business Analyst or Functional Consultant, ideally within banking or financial services.
Solid understanding of core banking processes such as payments, securities, client lifecycle management, and regulatory reporting.
Experience with Avaloq parameterization or Avaloq projects is highly desirable.
Strong analytical and problem-solving skills with the ability to translate business needs into functional requirements.
Excellent communication skills in English; ability to work with senior stakeholders and cross-functional teams.
Qualifications
University degree in business administration, finance, computer science, or arelated field.
Avaloq certification (ACP/ACFP) is an advantage.
Previous experience in wealth management, private banking, or financial services consulting is beneficial.
Why Join Us
Exciting international projects: Work with global teams and clients in the fintech and banking domain.
Professional growth: Gain hands-on experience in advanced Avaloq development and financial technology.
Long-term opportunity: Initial 6-month contract with a strong likelihood of extension.
Collaborative environment: Join a supportive, high-performing team that values innovation, efficiency, and knowledge sharing.
Flexibility: Enjoy the benefits of a fully remote role while working in a dynamic, global setting.
Location: Bangkok, Thailand
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Avaloq Developers to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
About the Role
The successful candidates will be responsible for designing, developing, and implementing software changes within the Avaloq system through parameterization, while collaborating closely with business and technical stakeholders.
Key Responsibilities
Develop and customize functionality within Avaloq through parameterization.
Translate business requirements into technical designs and implementations.
Perform unit testing and ensure the quality of software modifications.
Collaborate with business users to define project goals, map processes, and provide technical solutions.
Support continuous improvement initiatives and contribute to knowledge sharing within the team.
Minimum of 2 years’ experience in Avaloq development.
Strong knowledge of Oracle databases and PL/SQL.
Experience in requirements engineering and solution design.
Excellent communication skills and proficiency in English.
Knowledge of wealth management or investment banking products is an advantage.
Avaloq Certification (ACCP) is a plus.
Qualifications
Bachelor’s degree (or equivalent) in Computer Science, Engineering, or a related field.
Additional software or programming experience beyond Avaloq parameterization is considered beneficial.
Why Join Us
Exciting international projects: Work with global teams and clients in the fintech and banking domain.
Professional growth: Gain hands-on experience in advanced Avaloq development and financial technology.
Long-term opportunity: Initial 6-month contract with a strong likelihood of extension.
Collaborative environment: Join a supportive, high-performing team that values innovation, efficiency, and knowledge sharing.
Flexibility: Enjoy the benefits of a fully remote role while working in a dynamic, global setting.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
We're looking for an Engineering Manager to lead the team responsible for Runway's product platform and API. You should have experience growing high-performing engineering teams and be deeply interested in the intersection of product development, APIs, and distributed systems. You will will manage our current and growing team of 5.
You’ll have a chance to work closely with our product engineering, product management, and finance teams to build low-latency, high-reliability APIs for our AI-powered creation tools as well as the infrastructure to support them.
A PEEK AT OUR TECHNICAL STACK
Our API endpoints for real-time collaboration and media asset management is written in TypeScript, and runs in ECS containers on AWS Fargate. We leverage multiple AWS-native components, such as S3, CloudFront, Lambda, Kinesis, and SQS, as building blocks of our infrastructure.
Our inference backend is written in Python (PyTorch, TorchScript), and is deployed across multiple clusters / cloud providers. We use Kubernetes for container orchestration, and k8s-native components such as Flyte, Kueue, and Kyverno efficient job orchestration. We invest in prometheus and grafana for monitoring, and Terraform to manage our infrastructure.
WHAT YOU’LL DO
- Drive platform strategy and architecture for our TypeScript-based API infrastructure, ensuring code quality, maintainability, and scalability as we grow
- Own the public API domain end-to-end, from technical architecture to revenue growth, ensuring it's a high-quality, revenue-generating platform that developers love
- Manage our data and analytics infrastructure, ensuring data integrity, security, and accessibility for teams across the company
- Lead and grow a team of 4-6 platform engineers, fostering a culture of technical excellence, collaboration, and continuous improvement
- Partner with Product Engineering teams to unblock new feature launches, providing platform support and ensuring smooth integration between frontend experiences and backend capabilities
- Own critical data pipelines and metrics that power business decisions across Finance (cost-of-sales, revenue attribution), Support (usage analytics, error tracking), and Product (feature adoption, performance metrics)
- Work cross-functionally with leadership to set priorities, communicate progress, and align platform investments with business goals
WHAT YOU’LL NEED
- 2+ years of experience in an engineering manager or team lead role, with a track record of building and scaling high-performing teams
- 5+ years of hands-on engineering experience, with specific expertise operating TypeScript services in the cloud (AWS/GCP/Azure)
- Strong product sensibility and business acumen – you understand how technical decisions impact revenue, customer satisfaction, and company metrics
- Experience owning revenue-generating platforms or products, with an understanding of API economics, usage-based pricing, and developer experience
- Solid foundation in data engineering and analytics, including experience with metrics pipelines, data modeling, and business intelligence tooling
- Database expertise, particularly in managing production databases at scale, data migrations, and ensuring data integrity
- Excellent cross-functional communication skills – you can translate technical concepts for business teams, explain business constraints to engineers, and build consensus across diverse stakeholders
- Comfort with ambiguity and rapid iteration – you can make smart trade-offs between perfect and good-enough in a fast-moving startup environment
- Empathetic and inclusive leadership style that empowers engineers to do their best work
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Canada
Role Overview:
As a Senior PCB Design Engineer, you will take on a leadership position within our hardware design group. Your key duties will revolve around crafting, executing, and validating mixed-signal (Digital & RF) Printed Circuit Boards (PCBs) customized for application in satellite and other orbital systems. These applications encompass a diverse spectrum, encompassing digital control/processing, motor drive units, onboard processors, and mass-storage units, all of which utilize cutting-edge space technologies.
Key Responsibilities:
Lead the digital/analog PCB design for space environments.
Mentor and oversee junior team members and interns in PCB design.
Translate board-level requirements into a comprehensive design concept (incorporating architecture, I/Os, key components, power dissipation estimates, FPGA integration, software integration, etc.).
Collaborate closely with FPGA, software, and test designers to finalize functional concepts and streamline integration.
Complete or review the schematic capture level design.
Identify and manage technology and design risks.
Provide guidance to ensure Design for Manufacture/Test in space environments.
Supervise and review design layout constraints, parts placement, manufacturing, and assembly drawings.
Prepare or review lists of long lead items, bills of materials, and ensure parts qualifications for space.
Conduct and review circuit simulations (using tools like SPICE, Hyperlynx, ADS, etc.) and various design analyses (e.g., worst-case scenarios, FMECA).
Coordinate with various specialized teams (structural, thermal, packaging, manufacturing, quality assurance, etc.) to conduct necessary reviews for PCB component placement and layout.
Oversee board assembly and manufacturing tests.
Prepare and review various documents, including review presentations, test plans, test procedures, etc.
Lead and guide junior team members in testing, troubleshooting, and debugging complex mixed-signal boards.
Provide support for environmental and functional tests and validation for space missions.
Report progress and address issues to the program lead or manager.
Required Qualifications:
Bachelor’s degree in electrical engineering, computer engineering, or equivalent field.
Minimum of seven (7) years of experience in designing processor, digital, analog, high-speed, or mixed-signal PCBs.
Demonstrated expertise in at least one of these areas of competence.
Proficiency in coaching and supervising junior team members and interns.
Experience in design architecture and handling multidisciplinary specifications and reviews (FPGA, software, mechanical, etc.).
Proficiency in tools/software languages such as Excel spreadsheets, Python, MathCAD, Spice, Matlab, JIRA, etc.
Strong understanding of electronic circuits and communication protocols, coupled with extensive PCB design experience.
Knowledge of PCB manufacturing processes.
Exposure to mechanical packaging is a valuable asset.
Experience conducting analyses (FMECA, WCA, signal integrity, power integrity, etc.) using various tools like SPICE, ADS SiPro, Hyperlynx, etc.
Location: Dublin, Ireland; London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
The
Research, Analytics & Data Science (RAD)
team turns insight into action. We uncover customer, product, and business insights and translate them into tools and decision systems embedded directly into GTM workflows.
AI has unlocked an entirely new generation of internal tools for our GTM teams. We’re evolving from static dashboards to LLM and agent-powered workflows that
do
the work: auto-researching accounts, summarizing prior interactions, drafting personalized outreach, flagging renewal risk, and assembling decks and docs - enabling Sales and Success to focus on high-value conversations.
The RAD team partners closely with GTM Systems to define problems, solutions, and measure impact - from prototype to production.
This is a high-ownership role for someone who thrives in ambiguity, is energized by solving complex real-world problems, and is motivated by seeing their work translate into tangible business impact.
What will I be doing?
Design, evaluate, and ship AI-powered internal tools
for GTM use cases - including account research & summaries, next-best-action recommendations, renewal propensity, pipeline risk detection, QBR/autobrief generation, and post-call summarization & follow-ups.
Work end-to-end:
Own the full lifecycle, from problem definition and data modeling to building production-ready tools, including writing Python backends and React frontends.
Prototype fast, ship to learn:
Rapidly build with users, then productionize quickly to iterate and deliver impact.
Instrument for adoption and outcomes:
Define success through real usage and measurable business impact (e.g., improved win rate, conversion, expansion).
Evangelize and enable:
Document playbooks, run enablement sessions, and help leaders operationalize new tooling across teams.
What skills do I need?
Proven track record of applied data science with measurable GTM impact - you’ve shipped models or tools that moved metrics like conversion, cycle time, or retention.
LLM/ML application experience - familiarity with RAG, prompt and tool design, vector search, evals and have leveraged AI for development.
Excellent SQL skills and fluency in Python or R, with experience applying analytical and statistical methods to business problems.
Experience with orchestration tools (e.g., DBT, Airflow) for deploying reliable data workflows.
Strong communication and empathy - ability to translate complex data concepts for non-technical stakeholders.
Collaborative
product mindset
- comfort working closely with Sales and Success teams to turn ambiguity into clear deliverables.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Berlin
Workplace: OnSite
ABOUT PEEC AI
AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions.
Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office.
WHAT YOU’LL DO
- Take ownership of complex frontend features end-to-end - from scoping and architecture to polished, high-quality delivery
- Push the boundaries of what’s possible with modern frontend technologies and build pixel-perfect, visually refined UI that matches design specs down to the smallest detail
- Collaborate closely with Product, Design, and Backend teams to translate ideas into elegant, performant user interfaces, ensuring a world-class user experience
- Maintain high standards for code quality, accessibility, and performance through thoughtful reviews, testing, and best practices
- Contribute to evolving our frontend architecture, component library, and design system to support rapid iteration at scale
WHAT WE’RE LOOKING FOR:
- 5+ years of professional frontend engineering experience, ideally in fast-paced startup or high-growth environments
- Deep expertise in TypeScript, React, and modern frontend tooling - with a proven track record of shipping high-quality user-facing products
- Experience contributing to, maintaining or building a shared component library or design system
- A strong portfolio or GitHub showcasing frontend development expertise
- Strong CSS knowledge, professional experience with TailwindCSS and semantic HTML
- Exceptional attention to visual detail and a strong eye for design - capable of translating Figma designs into flawless, pixel-perfect interfaces
- Strong communication skills and a high sense of ownership - able to operate with autonomy while staying aligned with team goals
- Some markers of excellence, which could also be non-work related, like having a high FIDE rating
- Genuinely kind, collaborative and hard-working people who make the team better through empathy and openness
TECH STACK
- Languages: TypeScript, CSS
- Frontend: React, Tailwind CSS, Firebase/Firestore
BONUS POINTS
- Background working on AI products, complex data-heavy UIs, or real-time applications
- Familiarity with technologies like Firebase/Firestore and shaping efficient frontend–backend interfaces
- Strong architectural ability to design clean, scalable frontend systems
- Academic background in Computer Science or a related technical field
WHAT WE OFFER
- Exciting and challenging work with real impact and ownership at one of Europe’s fastest-growing Series A startups
- Regular team events and off-sites
- Aggressive equity compensation package
- Paid Dinner & Uber home when working late
- The most beautiful office space and work environment in Berlin
Location: Berlin
Workplace: OnSite
ABOUT PEEC AI
AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions.
Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office.
WHAT YOU’LL DO
- Take ownership of complex product features end-to-end - from architecture and data modeling to beautiful and performant user interfaces
- Translate product ideas and designs into pixel-perfect, production-grade UI using modern frontend frameworks and component libraries
- Work closely with Product, Design, and Engineering to define scope, shape technical direction, and deliver features that delight users
- Contribute to and evolve both our backend infrastructure and frontend design system, ensuring consistency, scalability, and developer velocity
- Push the boundaries of what’s possible across the stack - improving developer experience, introducing new capabilities, and driving innovation
WHAT WE’RE LOOKING FOR
- 5+ years of professional fullstack engineering experience
- Deep expertise in TypeScript, React, Tailwind CSS and proven ability to deliver high-quality features across both frontend and backend
- Strong architectural instincts and ability to design clean, maintainable, and scalable systems end-to-end
- Experience designing and implementing APIs (REST, GraphQL, or gRPC) and integrating them seamlessly into polished user interfaces
- Strong communication skills and a high sense of ownership - able to work autonomously while staying tightly aligned with team goals
- Some markers of excellence, which could also be non-work related, like having a high FIDE rating
- Most importantly: we care deeply about working with genuinely kind, collaborative, and hard-working people who make the team better through empathy and openness
TECH STACK
- Languages: TypeScript
- Backend: GCP, Cloud Functions, Cloud Tasks, RabbitMC, Firestore, PostgreSQL, Elasticsearch
- Frontend: React, shadcn/ui, Tailwind CSS
- AI Models: OpenAI, Claude, Perplexity, Gemini, Llama, etc.
BONUS POINTS
- Active contributions to open-source projects
- Deployed side/hobby projects that we can check out
- Experience in starting a company or working at a top-tier high-growth startup
WHAT WE OFFER
- Exciting and challenging work with real impact and ownership at one of Europe’s fastest-growing Series A startups
- Regular team events and off-sites
- Aggressive equity compensation package
- Paid Dinner & Uber home when working late
- The most beautiful office space and work environment in Berlin
Location: Berlin
Workplace: OnSite
ABOUT PEEC AI
AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions.
Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office.
WHAT YOU’LL DO
- Take ownership of complex product features end-to-end - from architecture and data modeling to beautiful and performant user interfaces
- Translate product ideas and designs into pixel-perfect, production-grade UI using modern frontend frameworks and component libraries
- Work closely with Product, Design, and Engineering to define scope, shape technical direction, and deliver features that delight users
- Contribute to and evolve both our backend infrastructure and frontend design system, ensuring consistency, scalability, and developer velocity
- Push the boundaries of what’s possible across the stack - improving developer experience, introducing new capabilities, and driving innovation
WHAT WE’RE LOOKING FOR
- 5+ years of professional fullstack engineering experience
- Deep expertise in TypeScript, React, Tailwind CSS and proven ability to deliver high-quality features across both frontend and backend
- Strong architectural instincts and ability to design clean, maintainable, and scalable systems end-to-end
- Experience designing and implementing APIs (REST, GraphQL, or gRPC) and integrating them seamlessly into polished user interfaces
- Strong communication skills and a high sense of ownership - able to work autonomously while staying tightly aligned with team goals
- Some markers of excellence, which could also be non-work related, like having a high FIDE rating
- Most importantly: we care deeply about working with genuinely kind, collaborative, and hard-working people who make the team better through empathy and openness
TECH STACK
- Languages: TypeScript
- Backend: GCP, Cloud Functions, Cloud Tasks, RabbitMC, Firestore, PostgreSQL, Elasticsearch
- Frontend: React, shadcn/ui, Tailwind CSS
- AI Models: OpenAI, Claude, Perplexity, Gemini, Llama, etc.
BONUS POINTS
- Active contributions to open-source projects
- Deployed side/hobby projects that we can check out
- Experience in starting a company or working at a top-tier high-growth startup
WHAT WE OFFER
- Exciting and challenging work with real impact and ownership at one of Europe’s fastest-growing Series A startups
- Regular team events and off-sites
- Aggressive equity compensation package
- Paid Dinner & Uber home when working late
- The most beautiful office space and work environment in Berlin
Location: San Francisco; Remote; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As a Cloud Platform Engineer, you'll envision and build robust systems and processes that ensure our infrastructure is scalable, reliable, and efficient. This can range from automating deployments and monitoring systems to optimizing performance and managing incidents.
We all work closely with our users, learning from their past struggles in operationalizing ML, onboarding them onto our platform, and turning our learnings into ideas for improving Baseten.
EXAMPLE INITIATIVES
You'll get to work on these types of projects as part of our Infrastructure team:
- Multi-cloud capacity management https://www.baseten.co/blog/how-baseten-multi-cloud-capacity-management-mcm-powers-cloud-self-hosted-and-hybr/
- Inference on B200 GPUs https://www.baseten.co/blog/accelerating-inference-nvidia-b200-gpus/
- Multi-node inference https://www.baseten.co/blog/how-multi-node-inference-works-llms-deepseek-r1/
- Fractional H100 GPUs for efficient model serving https://www.baseten.co/blog/using-fractional-h100-gpus-for-efficient-model-serving/
RESPONSIBILITIES
- Build and maintain scalable infrastructure to support the deployment and operation of machine learning models.
- Establish standards and best practices for reliability and performance across the infrastructure.
- Automate processes when relevant, particularly for managing CI/CD pipelines.
- Own products and projects end-to-end, functioning as both an engineer and a project manager, with a focus on user empathy, project specification, and end-to-end execution.
- Collaborate with cross-functional teams to understand project requirements and translate them into technical solutions.
- Mentor junior team members and contribute to knowledge sharing within the organization.
- Navigate ambiguity and exercise good judgment on tradeoffs and tools needed to solve problems, avoiding unnecessary complexity.
- Demonstrate pride, ownership, and accountability for your work, expecting the same from your teammates.
REQUIREMENTS
- Bachelor's, Master's, or Ph.D. degree in Computer Science, Engineering, Mathematics, or related field.
- Extensive experience with Kubernetes.
- Experience in building and maintaining scalable infrastructure.
- Experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation, Pulumi) and CI/CD tooling (e.g., GitHub Actions, GitLab CI, Circle CI, Jenkins).
- Relevant OSS observability experience (Prometheus, ELK stack, Grafana stack, OpenTelemetry) is a plus.
- Ability to own projects end-to-end, from project specification to execution.
- No prior machine learning experience required, but should be open to learning about it.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Basra, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
The Demand Planning Team Lead will oversee the small team responsible for forecasting demand, maintaining inventory balances, and ensuring alignment between supply and customer demand for Toters’ product categories (grocery, fresh, fast-moving goods, etc.). This role bridges commercial, operations, and finance, ensuring that Toters has the right products in the right place at the right time while minimizing waste and stockouts.
The lead is also responsible for mentoring demand planners/analysts, defining processes and KPIs, improving forecast accuracy, and contributing to strategic planning (e.g. new product introductions, promotions, seasonal planning).
This role is based in Basra, Iraq
Key Responsibilities
Lead, mentor, and manage a team of demand planners / forecasting analysts.
Define, maintain, and continuously improve demand planning processes, including forecast cycles, review cadences, and escalation paths.
Oversee demand forecasting across product categories (e.g. grocery, fresh, fast-moving items), using statistical models, historical sales data, promotional plans, seasonality, and market intelligence.
Lead the demand consensus process, conducting forecast review meetings with cross‑functional stakeholders (e.g. sales, marketing, operations, finance).
Monitor forecast accuracy, bias, and other KPIs; drive root‑cause analyses and corrective actions.
Coordinate with inventory / supply teams to translate demand plans into procurement / replenishment plans.
Support new product launches, product phase‑outs, promotions, and assortment changes by producing demand forecasts and scenario analyses.
Work closely with commercial teams to understand promotional calendars, price changes, and marketing initiatives and reflect their impact in the forecast.
Liaise with operations/logistics to flag risks (e.g. lead time variability, supply constraints) and propose mitigation strategies.
Prepare executive dashboards, reports, and presentations to senior leadership that synthesize demand trends, forecast errors, and strategic insights.
Drive adoption of better tools, automation, and analytical enhancements (e.g. move from Excel to forecasting software, predictive models) to scale the planning function.
Foster a culture of collaboration and data-driven decision making across teams.
Qualifications / Skills
Bachelor’s degree in Business, Supply Chain, Statistics, Engineering, Economics, or related field.
3–5+ years of experience in demand planning / forecasting / supply chain roles, ideally with exposure to fast-moving consumer goods, retail, or grocery.
At least 1–2 years in a leadership or supervisory role (mentoring, coordinating planners) preferred.
Willing to relocate to Basra, Iraq
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
We are looking for a Principal Salesforce Architect, reporting to the Director – Enterprise Architecture, to work with the IT team, product teams, as well as senior executives to drive the design of our enterprise domain taxonomy. As a Salesforce architect, you will be required to represent deep expertise on modernization and transformation of mission critical applications facilitated by aligning these applications to their core business domains. The ideal candidate will champion business and technology alignment of core capabilities ensuring the buildout of an enterprise taxonomy framework which will underpin domain roadmaps and technology transformation. We are seeking a candidate who has great breadth and depth of experience when it comes to developing business relationships and ensuring technology alignment.
Key Responsibilities:
•Execute the strategic vision for the Enterprise Architecture practice under the guidance of leadership
•Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks that guide technology solutions, especially those requiring integration of multiple platforms, operating systems, and applications across the business.
•Develop and manage a technical strategy and coordinates adoption. This individual will be responsible for architecting enterprise guidance that conveys standard processes and common pitfalls for system design, infrastructure integrations, application development practices, and application runtime principles.
•Manage the architecture review process by creating validation checklists, reviewing architectural artifacts, and providing domain specific guidance to drive architectural alignment across the enterprise.
•Translate business requirements into well architected solutions that best leverage the Salesforce com platform
•Design and develop effective and efficient end to end solutions for complex business problems
•Apply architectural and engineering concepts to design solutions that meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability.
•Manage the technical delivery of custom development integrations and data migration elements of a Salesforce com implementation
•Technical Strategy Development: Develop and execute a comprehensive technical strategy for Salesforce platform encompassing architecture design development integration and maintenance
•Conduct research and develop Proof of Concepts on emerging technologies and implementation toolkits in support of anticipated development efforts and recommend technologies that are functionally robust and cost effective.
•Research, enforce, and drive the adoption of design patterns throughout the enterprise and evangelize standard processes for solution design and development.
•Contribute to producing target state solution architectures, conducting architectural assessments and gap analyses, and shaping the overall solution strategy and roadmap
•Partner with data architect(s) to support data management practices, ensuring data integrity, security, and compliance
•Partner with integration architect(s) to support integration strategies ensuring seamless communication and data flow across various systems
•Work closely with solution architects to ensure that individual solutions align with the overall enterprise architecture
•Collaborate with business leaders to create business capability models that align technology capabilities with business needs
•Contribute to building a vibrant ‘learning community’ within the enterprise architecture discipline, fostering continuous improvement and consistently delivering value to various business units
Required Experience & Skills:
•Bachelor's or Master's degree in Computer science, Information Technology, or a related field
•5+ years of experience as a senior domain architect or senior enterprise architect.
•Prior experience as a Principal Salesforce Architect in a global organization working with Salesforce Connected Apps (applications from SalesForce App Exchange)
•Proven experience designing and delivering complex B2B SaaS Salesforce solutions.
•Led at least two large-scale Product-to-Cash (CPQ/RCA) implementations from design to go-live, with 5+ years of experience defining Salesforce architecture across quoting, contracting, fulfilment, billing, revenue, customer success, and customer support.
•Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps would be a plus
•Experience with planning and leading architecture delivery for large-scale business and systems transformation programs is a must
•Proven track record of successfully leading large scale Salesforce initiatives from concept to delivery
•Deep understanding of Salesforce architecture capabilities and ecosystem including Sales Cloud Service Cloud Marketing Cloud and Community Cloud or SuccessFactors ecosystem.
•Strong leadership and interpersonal skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders
•Salesforce certifications such as Salesforce Certified Technical Architect CTA Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
•5 years of Hands-on enterprise architecture framework experience (TOGAF, C4, Archimate etc.)
•Strong analytical, problem-solving, communication skills
•Previous roles with a focus on data architecture, application or solution architecture, integration, risk management, and technology standards
•Strong understanding of security architecture principles and practices
•Proven experience in business capability modeling and translating business needs into technology solutions
Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset.
#LI-AJ
#LI-remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
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Location:
United States (remote)
Department:
Product Development
Reports to:
Chief Product and Technology Officer
WHO WE ARE
At Acclaro,
we're
more than a localization company.
We're
a global team of language enthusiasts, cultural connectors, and technology innovators. Our mission is to help brands speak the world’s languages and resonate deeply across cultures by blending human
expertise
with
cutting-edge
technology.
With over two decades of experience and our proprietary platform, we support some of the world’s most recognizable brands in expanding their global reach. Join us on our journey to be the model localization company of the next decade, one
that’s
loved by clients, colleagues, and communities alike.
YOUR NEXT ROLE
As a Product Manager at Acclaro, you’ll drive the evolution of our AI‑powered platform ecosystem, shaping experiences that help global brands scale content effortlessly and intelligently. This is a high‑impact, technically rich role where you’ll blend strategy, execution, and AI‑accelerated workflows to bring clarity and momentum to complex product initiatives.
You’ll partner closely with Engineering, Data, Customer Success, and external clients to define what’s possible with next‑generation localization and content automation. If you thrive at the intersection of AI innovation, systems thinking, and user‑centric product design, this role puts you at the center of Acclaro’s future.
WHAT YOU’LL DO
Build and maintain an AI‑augmented product operating system, using LLMs, agents, and automation to accelerate discovery, PRD creation, validation, and backlog management
Own the strategic roadmap for Acclaro’s proprietary platforms, aligning product direction with business goals and customer needs
Translate high‑level objectives into actionable feature sets, clear technical requirements, and measurable outcomes
Shape platform scalability and ecosystem growth through API‑first strategies and third‑party integrations
Lead research and technical discovery across LLMs, RAG, and emerging technologies to keep Acclaro on the cutting edge of AI‑driven localization
Use data and AI‑driven analytics to track KPIs, validate product performance, and drive continuous optimization
Partner cross‑functionally with Sales, Marketing, Engineering, Customer Success, and Linguistic Services to ensure a cohesive, high‑quality product experience
THIS ROLE IS FOR YOU IF YOU
Have 8+ years of SaaS product management experience, moving products from idea to launch with autonomy
Hold a bachelor's Degree in a related field or equivalent professional or military experience
Bring an AI‑first approach to Product Management and actively use AI to accelerate your workflow and decision-making
Are fluent in engineering and able to engage deeply on topics like architecture, APIs, security, and compliance
Treat your own productivity as a product—constantly optimizing processes, systems, and workflows
Excel in distributed, fast‑moving environments where ownership and clarity matter
Balance user empathy with business strategy to craft intuitive, high‑impact experiences for global users
YOU’LL STAND OUT IF YOU
Are an AI power user who has built personal agents or automated workflows to improve your own productivity
Think in platform ecosystems, with experience designing API‑first products and third‑party integration strategies
Hold advanced credentials such as an MBA, MS in Computer Science, or AWS/Azure certifications
Bring familiarity with localization or multilingual content workflows
WHY JOIN ACCLARO?
Global Team, Local Impact:
Collaborate with colleagues around the world while making meaningful contributions locally.
People-First Culture:
Work in a supportive, inclusive environment that values your voice and well-being.
Flexible Work Style:
Enjoy remote work, flexible PTO, and a healthy work-life balance.
Career Growth:
Access mentorship, development programs, and clear pathways for advancement.
Impactful Work:
Help top-tier brands succeed globally while promoting cultural understanding and connection.
Competitive Compensation & Benefits:
Market-leading pay, bonuses, and comprehensive medical and retirement plans.
Recognition & Support:
Be seen and celebrated through regular recognition programs and supportive leadership.
VALUES WE LIVE BY
Passion with a Purpose
–
We’re
energized by our work and why it matters.
Go the Extra Mile
– We strive for excellence and proactive value.
Honesty in Action
– We act with integrity, openness, and respect.
Own It, Do It
– We follow through, take accountability, and take pride in our outcomes.
INCLUSION & EQUAL OPPORTUNITY
- Acclaro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business needs.
ГибридseniorToronto; San Francisco; Canada; Seattle; London; United States; New York
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