Location: Remote - Europe Time Zones; Ukraine; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
Some of the biggest mobile apps and games on the planet trust us with their growth. But behind every top-charting app, there’s a visual engine that turns attention into downloads.
We are expanding our design team and looking for a Graphic Designer to join SplitMetrics Growth Services team.
You won’t just "make things look pretty” or redesign the same button for months. This is a fast-paced, high-impact agency role. You will be working directly with diverse international clients, shaping the visual presence of apps and games across global app stores.
We need a technically strong visual performer who understands marketing psychology, owns their Figma workflows like a pro, and acts as a strength multiplier.
YOUR MISSION & IMPACT
- Craft high-converting assets: design store visual architectures - screenshots, CPP, app icons, app promo banners for iOS and Android apps.
- Build high-performance ad creatives: turn ideas into bold ad banners and visual concepts across Meta, TikTok, and other platforms.
- Translate strategy into visual systems: work side-by-side with our ASO and UA teams to convert hypotheses and marketing goals into visual stories that drive downloads.
- Elevate team quality: help to level up overall design quality - share best practices, mentor junior team members, and help establish scalable design frameworks.
- Keep production bulletproof: maintain clean design systems and component libraries in Figma to keep master files scalable and frictionless for the whole team.
WHAT WE’RE LOOKING FOR
- 4+ years of proven experience in visual/graphic design within agency environments or fast-growing digital/marketing teams.
- Strong command of composition, visual hierarchy, typography, layout balance, color theory, and working with texts & visual effects.
- Mastery of marketing assets creation: hands-on experience creating materials, understanding or creation of store graphics is a major plus.
- Advanced Figma/Sketch user: you know Figma inside out - auto-layouts, components, variants, and efficient workflow hacks are second nature to you.
- Proficiency in Adobe products for complex photo editing, key visual creation, and retouching.
- Marketing & conversion mindset: you understand why a design works, how visual hierarchy directs user attention, and how hooks impact conversion rates.
- Self-organized & team player: highly organized in your own workflows, proactive in taking ownership, and natural at collaborating with and uplifting peers.
- AI workflow: familiarity or hands-on experience with AI design tools to speed up moodboarding, concepting, and asset generation.
- English proficiency: B1+ (smooth written and spoken communication with international teams).
NICE TO HAVE
- Illustrative & 3D skills: custom 2D illustration or basic 3D rendering.
- UI/UX foundations: understanding mobile app interface logic to extract the best visual hooks for marketing layouts.
- Experience in the gaming industry - ability to create assets from scratch.
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
УдалённоLocation: Remote - Europe Time Zones; Ukraine; Spain
Location: Remote Ireland
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Reports to: Manager, Renewals
This is an individual-contributor, tactical role focused on timely, accurate execution rather than strategic decision-making. The Associate Renewals Manager works under the general direction of Senior Renewals Managers and their manager, following specific instructions and frameworks in day-to-day work. Solutions and outputs are reviewed by more senior team members and/or the direct manager.
What You’ll Do
Manage an assigned portfolio of customer renewals tracking key dates and driving them to on-time closure.
Have real, consultative conversations with customers throughout the renewal cycle to understand how they're actually using the product and where they're headed next.
Identify and surface expansion opportunities — additional seats, tiers, or modules — that come out of those conversations.
Probe for new use cases and unmet needs within existing accounts, connecting what customers describe to relevant GitLab capabilities they aren't yet using.
Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule, structuring them to reflect any expansion identified.
Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule.
Analyze moderately complex renewal situations (usage trends, contract terms, pricing) by reviewing existing account factors, escalating anything unusual to a senior team member or manager and helping to mitigate any risk identified.
Explain moderately complex renewal terms and issues to customers and internal stakeholders, working to build alignment.
Collaborate with Sales, Customer Success, and Finance to help identify expansion opportunities, resolve blockers and keep renewals moving.
Communicate proactively and transparently with customers and internal stakeholders, adapting to GitLab's communication framework.
Maintain accurate, up-to-date records in the CRM/renewals system for forecasting and reporting.
Prioritize tasks with guidance from more senior team members to drive quality, timely results.
Contribute to team goals by working collaboratively with peer RM’s.
What You’ll Bring
Can execute basic renewal processes independently ("basic knots") and has been introduced to more advanced scenarios ("complex knots") such as multi-year deals, upsell-attached renewals, or non-standard terms.
Developing understanding of GitLab's way of working, values, and high-performance culture.
Awareness of GitLab's remote work best practices.
Growth mindset and sense of ownership — proactively seeks out ways to learn and improve, and takes action rather than waiting for direction.
Strong attention to detail and organizational skills; comfortable managing many renewals at once.
Clear written and verbal communication skills.
Ability to follow defined processes and frameworks while flagging exceptions appropriately.
Collaborative mindset and openness to feedback and coaching from senior teammates and manager.
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
About the team
The Renewals team focuses on protecting and growing GitLab's recurring revenue by managing the full contract lifecycle for our subscription customers. As a Renewal Manager, you'll be part of a quota-carrying team that works closely with Sales, Customer Success, Finance, and Legal to ensure timely, accurate renewals and strong customer retention across regions in an all-remote, asynchronous environment. The team is responsible for forecasting renewal outcomes, identifying and addressing churn risk, and uncovering opportunities to expand GitLab adoption, while continuously improving processes and best practices that support predictable, sustainable growth.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: 12444 Powerscourt Drive, Suite 360, St. Louis, MO 63131; 125 S Wacker Dr, Suite 3150, Chicago, IL 60606; 3780 Mansell Road, Ste 370, Alpharetta, GA 30022
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
Within our Construction & Design vertical, we have a team that specializes in providing insurance brokerage and risk consulting services for construction and design professionals, specifically large accounts for architect & engineering firms (A/E). What differentiates us is our construction industry expertise. Our leaders have prior experience as practicing construction lawyers (in-house and outside), engineers, consultants, and underwriters – giving us a unique and unmatched insight into how A/E firms operate, deliver projects, and manage risks. With respect to insurance, we place many of our largest clients who qualify in highly profitable group captive programs that have saved millions, and we do so for more A/E firms than all other insurance brokers combined.
We’ve been so successful, that now we’re looking to grow our team!
The
Account Manager - Project Solutions
will be the primary client contact and will be expected to actively cultivate, improve and cement positive client relationships and use appropriate company resources in performing these functions. While the Account Manager will work with new clients produced by others, the Account Manager will not be expected to develop new business. The Account Manager’s main function is to: provide day-to-day client service, manage the renewal process for existing clients, and manage the intake and establishment of new clients.
LOCATION:
Hybrid required, 3 days a week in-office - in Alpharetta GA, Chicago IL, or St. Louis MO.
WHAT WE’RE LOOKING FOR:
Candidates with strong, professional communication skills – both written and verbal. Ideal candidates can successfully pivot between providing detailed and accurate written communication, as well as picking up the phone and having a detailed verbal conversation with clients or internal stakeholders.
High attention to detail, and the ability to learn and understand software systems quickly.
REQUIRED: At least 5+ years
of experience working for an insurance agency, broker or carrier,
AND experience working with Controlled Insurance Programs (OCIPs, CCIPs) and Builder's Risk
Candidates who adapt well to priority changes, deadlines, and who love problem solving and coming up with solutions and answers to client questions.
WHAT YOU’LL DO:
A detailed list of job duties includes (but is not limited to):
Critical Job Functions:
The account manager will handle day-to-day client issues and questions, including but not limited to:
• Answer client questions and resolve client problems
• Process and follow up on cancellation notices by insurers to ensure accurate and timely resolution
• Appropriately document customer service transactions
• Handle changes in exposure and manage related endorsement and documentation process
• Forward contract reviews to appropriate resources
• Forward certificate of insurance requests to appropriate resource
• Issue Auto ID Cards as needed
• Create and update account information in the shared database
• Claims reporting
• Assist with processing of invoicing and order financing when appropriate
Proactively manage the insurance renewal and new business process in accordance with EPIC’s timing standards.
• Pre‐complete insurance applications
• Send request for information to clients
• Follow‐up on collecting information
• Submit information to insurers
• Negotiate policy terms
• Obtain options from competing insurers as needed
• Prepare insurance proposal including analysis and comparison of options (if applicable)
• and present to client (mostly via phone or web)
• Prepare documentation including invoicing and confirmation of coverage
• Review and email policies to clients
• Use agency management system (Sagitta) as appropriate throughout the process
Job Accountability Measures:
• Customer satisfaction; retention
• Adherence to established procedures
• Timing and quality of service
• Technical accuracy; attention to detail
• Positive professional attitude; leadership
• Proactive problem‐solving
• Effective communication
• Personal development
• Avoidance of errors and omissions
• Meet or exceed agreed‐upon goals
WHAT YOU’LL BRING:
Skills & Qualifications:
• Must have 5+ years of experience in working with commercial insurance, preferably with Builder's Risk and OCIPs / CCIPs.
• Experience in placing insurance for companies in Architect, Engineering & Construction industries is highly desirable.
• Must have advanced working knowledge of a variety of Microsoft Office computer software applications in word processing, spreadsheets, database, and presentation software.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy.
Educational requirement:
• Bachelor’s degree preferred - experience equivalent will be considered
• Broker’s P&C license is required, or ability to obtain it within 90 days of hire
COMPENSATION:
Exempt:
The base salary range for this position is $90,000 - $130,000. This range represents the employer’s good faith estimate of the compensation for this role at the time of posting.
Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-AT1
#LI-Hybrid
(4046)
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat. DoorDash, Deliveroo and Wolt now operate as one global company. Behind the AI experiences millions of people use every day, from shopping assistants to customer support agents, sits one shared Generative AI platform. Our team builds it.
We're looking for a Staff Product Manager in London to own major parts of that platform. Your customers are the engineers and ML researchers across all three brands who build AI products and agents. You'll work with engineering and product leaders in Europe and the US, and your decisions will shape how AI gets built across every market we operate in.
What You'll Be Doing
Set the strategy and roadmap
for core parts of our GenAI platform: model access and routing, agent infrastructure, and evaluation and observability.
Build one platform for three brands.
Spot the patterns across Deliveroo, Wolt and DoorDash teams and turn them into shared building blocks, so a capability built once reaches every market.
Shape our model portfolio
across frontier and open-weight models. Decide where we build, buy or partner in an ecosystem that changes month to month.
Make agents production-ready.
Give teams safe access to company knowledge, tools and systems, with the quality, latency and cost controls needed to run agents at scale.
Own the evaluation strategy
so teams can prove quality before launch and keep improving it after.
Stay close to your customers.
Work with the teams shipping AI experiences, measure adoption and time-to-production, and let real production use drive the roadmap.
Lead at a senior level,
presenting to senior technical leadership and influence strategy beyond your own roadmap.
What You'll Need to Thrive
Our ideal candidate brings deep expertise in some of these areas and curiosity to grow in others:
Significant product management experience (typically 8+ years, or equivalent), including owning a technical platform, developer product, or ML or data infrastructure.
Hands-on experience with LLM-based products or platforms in production, such as assistants, agents, evaluation or inference. GenAI platforms are a young field, so we care more about depth than years.
A platform mindset. You notice the problem five teams keep solving and turn it into one capability everyone can use.
The ability to go deep with engineers and ML researchers, then explain the trade-off in plain language to a senior leader.
A track record of leading large, ambiguous areas on your own and aligning stakeholders across companies, countries and time zones.
Comfort with regular overlap with US time zones, including some late-afternoon and evening calls.
What Success Looks Like
A team in any of our three brands can go from idea to a reliable AI product dramatically faster. That happens because the hard parts (models, inference, evaluation, tooling, observability, governance and agent infrastructure) are solved once at the platform layer and get better for everyone.
Why Join Us?
Real scale from day one.
Your platform powers AI used by millions of consumers, merchants and couriers across three brands.
Frontier work, real constraints.
You'll work with the latest models and agent patterns, then make them reliable, affordable and compliant in production.
Visible impact.
Platform decisions here get reviewed by senior leadership and adopted across the company.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash, Deliveroo and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
We know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or if you require any reasonable adjustments during the recruitment process, please contact our recruitment team at accommodations@deliveroo.co.uk and we’ll be happy to help ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Belgrade, Serbia; Tbilisi, Georgia
Workplace: remote
AI Digital is looking for an Information Security Specialist to take on a core operational role within our growing security team. Reporting directly to the Head of Security, you will take ownership of day-to-day execution across key operational domains—including endpoint protection, access management, vulnerability management, event monitoring, incident response, email security and employee awareness programs.
Responsibilities:
Monitor MDM and EDR coverage: device inventory, policy compliance, gap identification, escalation to IT Ops.
Triage EDR alerts: initial assessment, isolation where needed, escalation.
Monitor inactive and privileged accounts across Google Workspace and key SaaS platforms.
Track MFA coverage, maintain metrics, escalate deviations.
Vulnerability Management.
Assist with endpoint patching; notify IT Ops and DevOps on critical CVEs.
Monitor baseline security alerts in Google Workspace and EDR; assist with event triage, escalation by severity, and log maintenance.
Review phishing reports (analysis, email isolation, user notification) and manage blocking policies in Google Workspace.
Administer KnowBe4: training modules, phishing simulations, department-level metrics.
SaaS Vendor Management.
Support security incident handling from the security team side: escalation, timeline tracking, incident log.
Participate in the SOC 2 certification process.
Help prepare responses to security sections of questionnaires from current and prospective clients.
2–4 years in information security or a related field (IT, DevOps with a security focus).
Hands-on experience working with SaaS platforms from a security or administration perspective.
Understanding of core concepts: access management, vulnerability management, endpoint protection, event monitoring.
Experience with MDM solutions.
Experience with EDR.
Ability to take on a task without a defined process and drive it to completion.
Some processes will need to be built from scratch — we'll support you through that.
Comfortable coordinating with cross-functional teams: setting requirements, following up on execution.
Nice to have:
Google Workspace administration.
Security awareness platforms (KnowBe4 or equivalent).
Involvement in a SOC 2 or ISO 27001 certification process.
Familiarity with CIS Controls or NIST CSF.
Experience with process automation (scripting, API integrations, no-code/low-code tools).
What we offer:
USD compensation that values your expertise.
Work from anywhere: Fully remote to suit your lifestyle.
31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter.
Growth-focused environment: Access to learning resources and clear pathways for growth.
Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more.
A culture of trust: We cut the red tape - results over rules always. Open talk, ownership and getting things done together.
Location: Jakarta
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Ludios
About Ludios
Ludios takes its name from Latin; it means "The Game People". Led by Eyal, one of the co-founders of Tripledot Studios, and some of the most experienced people in mobile games, we are a studio that makes and publishes our own casual, free-to-play mobile games.
Our team is based across APAC, with the majority of our development happening in Jakarta and Melbourne. We are data-driven, creative, and genuinely passionate about the industry we work in.
Right now, we are working on a number of exciting projects, including one built around a globally recognised IP, alongside several original titles we are equally excited about.
If crafting games and reaching millions of players is what gets you out of bed, we would love to hear from you.
Role Overview
You will work on creating hand-rendered 2d environment assets for a live game. The 2D Artist needs to be able to successfully produce any type of environmental art assets assigned to them, meeting deadlines. Quickly adapt to new art styles and any technical requirements and pipelines. Be diligent in delivering quality following the art guidelines and style from the Lead Artist, and also be efficient in following the production schedule.
Key Responsibilities
Produce concept and 2D Painted Renders of assets and textures for the environment, props, objects, and scenes for the game engine
Understand and follow the art requirements and the specific needs of the project
Promptly learn any new tools or techniques
Execute tasks assigned to them according to the project schedule while meeting quality expectations
Using Checklists to perform initial art and technical quality checks before sending the art asset to the Team Leader for review
Fix all problems noted by the Team Leader and the Art Director
Promptly report to the Team Leader about any difficulties encountered
Support Junior Artists, helping them to deal with tasks when needed
Required Skills, Knowledge, and Expertise
Strong portfolio showing examples of 2d painted in-game props and environment examples
Familiar with creating 2d assets for a 3d game pipeline
Excellent 2D experience with Photoshop
Good basic art skills in art fundamentals (color composition and form)
Good understanding of architectural forms
Versatile in art style
Passionate about games
3D software knowledge is a plus
Unity experience is a plus
Working at Tripledot
Hybrid Working
20 days of remote working:
Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Regular company events and rewards:
Join in regular events and rewards that celebrate cultural events, our achievements, and our team spirit.
Breakfast & Lunch:
Relish daily breakfast and lunch provided in the office to keep you fueled and focused.
BPJS HEALTH:
Elevate your well-being and peace of mind, ensuring robust health security with seamless enrolment in BPJS Health.
BPJS SOCIAL:
Secure your employment rights with BPJS Social.
Festivity Allowance:
Celebrate festive occasions with an additional festive allowance.
Private Health Insurance:
Stay covered with comprehensive health insurance for you and your loved ones.
Employee Assistance Program:
Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Family Forming Support:
Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
English Classes:
Enhance your English skills with our provided English classes
Location: Portugal; Brazil
SUMMARY:
We are looking for a Full Stack Tech Lead to help build an end-to-end forecasting platform that brings machine learning into practical, user-facing applications.
This role combines approximately
50% hands-on development
with technical leadership and delivery coordination. You will guide technical decisions, manage incoming demands and help the team turn requirements into clear, deliverable work. People management is not part of the role.
You will work with Node.js, TypeScript, React and NestJS, building distributed applications running on
AWS ECS with Fargate
, with a strong focus on automated testing, reliability and collaboration.
WHAT WILL YOU BE DOING:
As part of an agile software development team, you will:
Developing and maintaining frontend applications using React and TypeScript, alongside backend services built with Node.js and NestJS.
Providing technical direction while remaining actively involved in coding, code reviews and problem-solving.
Managing technical demands, clarifying requirements, coordinating priorities and breaking down complex work into achievable deliverables.
Collaborating with product stakeholders and engineers to identify dependencies, resolve blockers and keep delivery moving.
Designing and evolving distributed systems using Amazon SQS for messaging and EventBridge for event-driven workflows.
Building and running containerised services on AWS ECS with Fargate.
Developing and maintaining PostgreSQL databases and application data access.
Building automated tests using Vitest and Playwright, applying sound judgement across unit, integration and end-to-end testing.
Monitoring application health and investigating production issues using Datadog.
Integrating forecasting models into application workflows that support automation and user interaction.
Applying AI-assisted engineering practices to improve development and testing while maintaining quality.
WHAT WE ARE LOOKING FOR:
Strong hands-on experience with Node.js, TypeScript, React and NestJS.
Proven technical leadership experience, combining practical development with architectural decisions and delivery ownership.
The ability to manage incoming demands, clarify scope, coordinate priorities and guide work through to completion.
Experience building distributed and event-driven systems, including Amazon SQS and EventBridge.
Hands-on experience with containerised applications running on AWS ECS with Fargate.
Strong experience with PostgreSQL.
A strong commitment to automated testing, with practical experience using Playwright and Vitest or a similar testing framework.
Experience using Datadog for application monitoring and production troubleshooting.
Experience using AI tools within the software development lifecycle, with appropriate review and validation.
A proactive, collaborative approach and clear communication, with the confidence to take ownership and work closely with technical and non-technical stakeholders.
Strong verbal and written communication skills in English
NICE TO HAVE:
Experience with Terraform and infrastructure as code.
Experience building or improving CI/CD pipelines.
Previous experience developing forecasting, predictive analytics or other applications powered by machine learning.
An understanding of how applications interact with machine learning models to deliver user-facing features. Dedicated MLOps expertise is not required.
WHAT’S IN IT FOR YOU?
Be part of our collegial environment where responsibility and authority are shared equally amongst colleagues and help create our company culture.
A culture in which we don’t criticise failure but ensure we learn from our mistakes
An Agile environment where your ideas are welcome
The possibility to grow and experience different projects
Ongoing Training & Mentoring
The possibility of travelling
- ATTENTION! THIS POSITION IS FOR PORTUGAL OR BRAZIL BASED ONLY
Location: Serbia; Spain
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for
Machine Learning Engineer.
Your main tasks will be:
Set the ML direction: choose which strategic bets to make and tie each one to clear business needs.
Drive LLM post-training and model adaptation end to end, from dataset construction to fine-tuning and preference optimization.
Design and build agent harnesses and tool-using LLM systems.
Shape multi-agent development workflows that make the team faster and more effective.
Build evaluation frameworks and LLM-as-a-judge systems that reliably predict real-world performance.
Improve dialogue quality across memory, emotional intelligence, persona consistency, safety and anti-loop behavior.
Ship production systems that directly shape user experience, retention and monetization.
We expect from you:
Python expert level: clean code, typing, async, multiprocessing, profiling, debugging, notebooks + production code.Trainsformers.
Training and fine-tuning LLMs.
SFT, LoRA/QLoRA, PEFT.
Preference optimization: DPO / ORPO / SimPO / CPO / GRPO or willingness to quickly go deep.
Building datasets for LLM training: cleaning, filtering, deduplication, preference pairs, synthetic data, hard negative mining.
LLM evaluation: offline evals, pairwise evals, LLM judges, human annotation.
Agent harness design: tool calling, function calling, structured outputs, retries, routing, state management, memory/context, guardrails.
Production LLM integration: APIs, streaming, batching, fallbacks, cost/latency trade-offs.
Observability for agents: traces, tool-call logs, transcript analysis, failure clustering.
Strong understanding of transformer architecture and modern LLM behavior.
Accuracy with dtype/device/batching: fp32/fp16/bf16, quantization, CUDA memory, avoiding dtype mismatch bugs.
Git, Docker, Linux, basic MLOps.
Fluent Russian, ready to work in CET (±2) hours.
Nice to have:
experience beyond text (computer vision, image generation, multimodal), long-running conversations and character consistency, vLLM / TGI / SGLang, DeepSpeed / FSDP / Accelerate, quantization, safety classifiers.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: Nicosia
Job Overview
Wargaming is looking for an
Economy Game Designer
to join the
Meta Game Design
team working on
World of Warships.
In this role, you will work on game economy and meta systems that drive player activity, engagement, and long-term retention. Your responsibilities will combine regular live-service work with improvements to existing systems and the development of new meta-game mechanics.
You will work closely with LiveOps, Analytics, and Development teams, using player data and economic modeling to support design and balancing decisions.
What will you do?
Design and balance rewards and progression for LiveOps events focused on player activity and engagement.
Design and balance randomized reward mechanics in collaboration with the Monetization team, including reward composition, probabilities, expected value, and impact on the game economy.
Design and configure battle economy for new game modes, including earnings, costs, modifiers, and their interaction with the wider game economy.
Analyze the impact of new features, events, and economic changes on player behavior and key product metrics.
Monitor the health of the game economy and its key systems, identify imbalances and emerging risks, maintain their stability, and propose improvements based on data and player behavior.
Work with existing meta-game systems, identify problems and opportunities, and propose improvements aimed at increasing engagement and long-term retention.
Participate in the design and balancing of new meta mechanics and progression systems for the core audience of World of Warships.
Build economic models, simulations, and calculations to validate design assumptions and balance parameters.
Define economic rules and configurations and maintain clear design documentation.
Work with analytics and research teams to evaluate feature performance after release and use the results to improve existing designs.
Collaborate with other disciplines throughout the feature lifecycle — from initial design and economic calculations to implementation, release, and post-launch analysis.
What are we looking for?
Professional experience in Game Design, Economy Design, Systems Design, or a similar role.
Good understanding of game economies, progression systems, rewards, resource flows, and player motivation.
Strong numerical and analytical skills and confidence working with probabilities, expected values, and balance parameters.
Experience using spreadsheets to perform calculations, build balance models, and work with game economy data.
Understanding of free-to-play and live-service game design and the relationship between economy, engagement, retention, and monetization.
Experience with game analytics and BI tools, including the ability to define analytical questions, interpret results, and use data to support design decisions.
Ability to evaluate design decisions from both the player experience and broader product perspective, including their impact on engagement, retention, monetization, and the game economy.
Ability to clearly explain calculations, assumptions, and design decisions to other team members.
Ability to independently handle well-defined design and balancing tasks, ask the right questions when requirements are unclear, and bring tasks to completion.
Willingness to work with complex existing systems, understand their dependencies, and gradually take ownership of larger areas.
Good written and spoken English.
What additional skills will help you stand out?
Experience conducting post-release analysis, experiments, or A/B tests and translating their results into design changes.
Practical experience using AI-assisted tools to improve productivity and solve design tasks, with the ability to critically validate their output.
Experience working on an established game with a complex existing economy and interconnected systems.
Work mode
Onsite.
This role isn't eligible for relocation & immigration support.
Benefits
Benefits and perks are tailored to the local market and culture. Our benefits in Nicosia include:
21 days annual leave (additional days based on years of service: up to 25 days)
Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
Sick Leave (10 days top-up to statutory allowance per year)
Maternity Leave (18 weeks top-up to statutory allowance per case)
Career development and education opportunities within the company
English Language courses fully covered by the company upon Manager’s approval
Private Health Care
Mental well-being program (iFeel)
Onsite gym and spa
Free parking close to the Nicosia offices, based on availability
Free drinks-equipped kitchen in every floor building
Eurobank benefits (if applicable)
Employee discounts (e.g. restaurants, bars, etc.)
Personal Gaming Account
Onsite canteen with subsidized prices for food and drinks
Company events, Social Clubs
Seniority Awards
Referral program - You can recommend the best talents to the company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
Please see
Wargaming Candidate Privacy Policy
for details on how Wargaming uses your personal data.
Location: Remote - USA
Workplace: Remote
The R&D team at Chainalysis is inspired by solving the hardest technical challenges and building products that establish trust in cryptocurrencies. We're a global organization that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimizes data labeling pipelines, and creates predictive models that identify illicit patterns before they escalate.
Chainalysis data has helped solve some of the world’s highest-profile criminal and national-security cases and made it safer for people everywhere to access crypto. The Global Intelligence Team produces the attribution at the heart of that data — connecting on-chain activity to the real-world entities behind it, across the global crypto ecosystem. It’s the intelligence data moat beneath every Chainalysis product, and what investigators, sanctions authorities, and national-security agencies rely on to follow the money and disrupt threats.
Few domains demand more sustained depth than Russia and the broader Eurasian sanctions-evasion ecosystem. Since 2022, sweeping sanctions on Russian financial institutions, oligarchs, and the defense-industrial base have pushed a growing share of Russian value flows into cryptocurrency — from no-KYC exchanges and OTC desks operating across the former Soviet bloc, to sanctions-evasion networks exploiting stablecoins and cross-border payment channels, crypto-denominated procurement of restricted goods, and the financial infrastructure supporting Russian cyber and ransomware operations. Understanding how Russian actors adapt to sanctions pressure on-chain is one of the most consequential problems in crypto intelligence today.
As our Russia & Eurasia-focused intelligence analyst — the team’s subject-matter expert on Russian and Eurasian crypto threats — you’ll own that problem end to end. This is a depth role: while our analysts cover the breadth of the crypto-services ecosystem, you’ll go deep on a single, high-stakes domain — becoming the person, inside Chainalysis and increasingly across the industry, who understands how Russian and Eurasian actors use crypto to evade sanctions and can prove it on-chain. You’ll own the attribution for Russia’s crypto footprint, map how these networks operate and adapt under pressure, turn that into finished intelligence customers act on, and be the expert voice representing Chainalysis on Russian crypto threats.
Who you’ll work with
You’ll join a fast-moving, globally distributed team — analysts, threat-domain SMEs, data scientists, and engineers — collaborating across time zones, async and in real time. We move fast, hold each other to a high bar, and back each other up across regions. As the Russia & Eurasia SME, you’ll be the single point of depth for the domain and a force multiplier for everyone working adjacent to it.
In this role, you’ll:
- Own Russia & Eurasia attribution end to end — the threat-actor entities, their definitions, and the accounts, addresses, and infrastructure they operate: Russian and CIS no-KYC exchanges, OTC networks, and instant swap services, sanctions-evasion infrastructure (stablecoin corridors, cross-border payment channels, nested services), Russian-linked ransomware and cybercrime ecosystem financial flows, procurement networks for restricted and dual-use goods, and the broader financial infrastructure enabling Russian value movement outside the traditional financial system.
- Lead the attribution response to Russia-related sanctions events — when OFAC or allied authorities designate Russian entities, actors, or infrastructure, drive the rapid, high-visibility on-chain attribution that turns those designations into coverage in our data, often against the clock.
- Map the networks on-chain — trace how Russian and Eurasian actors raise, move, launder, and cash out value through regional exchanges, no-KYC swaps, OTC desks, stablecoin corridors, mixers, and off-ramps across the former Soviet bloc and beyond, and keep that picture current as they adapt to pressure.
- Produce finished intelligence — advisory notes, customer and partner briefings, and contributions to flagship publications (the Crypto Crime Report and beyond) that make the Russia & Eurasia crypto threat legible and actionable.
- Be the named external expert — represent Chainalysis on Russia & Eurasia crypto threats at conferences, on panels, with the press, and in briefings to public- and private-sector partners.
- Help set the Russia & Eurasia collection agenda — surface what data we need on Russian and Eurasian networks and feed those requirements into our collection process and priority intelligence requirements; you direct collection for the domain, but it runs through the team’s apparatus and prioritization, not you alone.
- Translate typologies into detection — turn what you learn about Russian methods and sanctions-evasion typologies into guidance that our products and our customers can operationalize.
- Build with AI — design and tune the automation that scales your analysis and the team’s, and handle the hard cases automation can’t.
- Level up the team — raise the bar on Russia & Eurasia and sanctions-evasion tradecraft broadly, and partner closely with analysts, other SMEs, data science, and engineering.
We’re looking for candidates who have:
- Deep, demonstrable Russia & Eurasia expertise — real command of the Russian sanctions landscape, Russian financial infrastructure and how it has adapted to sanctions pressure, the CIS/former Soviet bloc crypto ecosystem, and/or Russian illicit-finance and procurement networks. This is the core of the role, and we’ll expect you to show it.
- On-chain tracing ability against Russian targets — direct experience following Russian crypto activity on-chain (Russian exchanges, sanctions evasion, ransomware financial flows), or deep Russia threat-finance expertise paired with proven blockchain-tracing skill you can bring to bear here from day one.
- A national-security or threat-finance background — intelligence, sanctions, counter-threat-finance, or investigations, from the IC, Treasury/OFAC, law enforcement, the military, a think tank or research institution, or private-sector CTF/sanctions work.
- Regional fluency — a strong grasp of Russian and Eurasian geopolitics, the sanctions landscape, and regional financial flows. Russian language ability is a significant plus.
- Elite potential and a proven track record — exceptional aptitude, judgment, and work ethic; you’ve led hard problems end to end and you raise everyone around you.
- Excellent writing and communication — this is an outward-facing expert role; your intelligence has to land with analysts, customers, and senior audiences alike.
- AI-forward instincts — you build automation to scale your work and others’, not just use it.
- Comfort working with data; blockchain forensics experience strongly preferred.
- 5+ years of relevant analytic, intelligence, or threat-finance experience for a Senior hire; 8+ years and recognized domain authority for a Staff hire.
You might also have:
- Russian language ability.
- Direct experience with OFAC, EU, or OFSI sanctions, sanctions-evasion investigations, or the designation process.
- A record of published research or public speaking on Russia, sanctions evasion, or crypto threat finance.
- Familiarity with Russian and CIS exchange infrastructure, stablecoin-based sanctions evasion, ransomware financial flows, or dual-use procurement networks.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Budapest, Hungary
Blue Projects — Project Manager (Budapest, Hungary)
Blue Projects’ Project Delivery & Engineering team is looking for a Project Manager to join our team in Budapest, Hungary.
About Blue Projects
Blue Projects is a full service Design, Engineering, Project Management and Construction Management company with international experience delivering complex greenfield and brownfield developments for global blue chip clients across retail, commercial and industrial sectors. We operate with a flexible, client focused approach, applying lean design and lean construction methodologies to ensure seamless cross discipline interface management and consistent quality.
With a presence in 53+ countries and 26 offices, our teams have successfully delivered 500+ projects totaling more than €8 billion in value—combining hands on ownership with a culture that prizes safety, down to earth collaboration, and being “always deliver & pleasant to work with.”
Deliver here. Grow here.
We are seeking a passionate Project Manager to support our strategic business growth from our Budapest office, leading industrial construction projects while maintaining control of scope, budget, schedule, technical delivery, stakeholder coordination, quality, and safety.
Role Overview
Working within the Project Management Department, the Project Manager will oversee project planning, budgets, technical challenges, design coordination, procurement support, on-site execution, reporting, compliance, and handover. The role also develops and manages effective relationships with the client team, contractors, subcontractors, suppliers, and other project stakeholders.
Job Description
Define the project scope, objectives, and deliverables in line with client expectations.
Prepare and maintain detailed project plans, schedules, and budgets.
Evaluate project risks and establish appropriate mitigation measures.
Serve as the principal contact for the client, contractors, and other stakeholders.
Coordinate communication so that goals, timelines, responsibilities, and expectations remain aligned.
Arrange and lead regular stakeholder meetings to share progress updates and resolve issues.
Manage and coordinate the design process, ensuring it meets industry standards and client requirements.
Review and approve engineering designs, drawings, and technical specifications.
Coordinate across disciplines to identify and prevent design or execution conflicts.
Assist procurement activities, including vendor selection and contract negotiations.
Track contractor and supplier performance to confirm compliance with agreed terms.
Manage contract variations, claims, and disputes on the client’s behalf.
Oversee on-site project delivery to ensure that work follows design specifications and quality standards.
Carry out site visits to monitor progress and address issues without delay.
Work with construction teams to maintain required safety and compliance standards.
Monitor project expenditure and control costs to prevent budget overruns.
Approve invoices and oversee project financial reporting.
Identify cost-saving opportunities while protecting required quality levels.
Ensure compliance with local regulations, applicable codes, and industry best practices.
Perform regular quality inspections to confirm the integrity of materials and workmanship.
Coordinate audits and maintain the related compliance records.
Manage project changes with clear documentation and communication to all relevant parties.
Review and adjust schedules and budgets when the project scope changes.
Produce detailed client progress reports covering milestones, status, and identified concerns.
Maintain complete project records to support transparency and future reference.
Ensure project documentation complies with both company and client standards.
Lead the project handover process, including commissioning and operational readiness.
Coordinate final inspections and formal client acceptance.
Qualifications
Demonstrated experience as a construction project manager, with a focus on industrial projects.
Strong understanding of construction methods, materials, and project management principles.
Knowledge of the food industry, manufacturing and packaging processes, layouts, and technical specifications.
Familiarity with quality, health, and safety standards.
Good working knowledge of Microsoft Office.
Excellent command of English.
Familiarity with construction and project management software.
Excellent communication and negotiation capabilities.
Strong organizational and time-management skills.
A collaborative team player with leadership ability.
BSc/BA in engineering, building science, or another relevant field.
PMP or an equivalent certification is considered an advantage.
Availability for business travel or relocation.
Additional Information
Career growth & well being
At Blue Projects, you’ll join a smart, open and communicative team with access to Online Learning Platforms, psychological and well being services, and an Employee Assistance Program.
Global mobility
Opportunities for international assignments aligned to our Global Mobility Policy, with clear, equitable and standardized terms and conditions for short and long term engagements.
Our culture
We value safety, integrity, flexibility, and being great partners to our clients—operating with hands on ownership and a down to earth, high performance mindset.
Inclusion & Equal Opportunity
Blue Projects is committed to inclusion, dignity and respect, with zero tolerance for bullying, harassment or discrimination. We provide impartial support mechanisms and clear procedures to ensure a respectful workplace for all colleagues, contractors and agency workers.
GDPR & confidentiality
By applying, you consent to the use of your personal data strictly for recruitment purposes, in accordance with our GDPR practices; access is limited to authorized staff and handled confidentially.
About Blue Projects
Formed in Romania in 2007, Blue Projects brings together dedicated and experienced engineers, architects and project managers with a track record of delivering complex, fast track developments worldwide. Our brand personality is dynamic and client oriented, focused on creating a memorable, meaningful and contemporary impact—supported by consistent standards and identity.
How to apply
Please submit your CV. Shortlisted candidates will be contacted to discuss next steps.
Location: Warsaw
We're looking for a Senior Platform Reliability Engineer who brings strong software engineering skills and a deep understanding of system behavior under load and stress. This role is a good fit for someone who wants to own reliability as a first-class concern – building the foundational systems that protect Asana's platform, not just responding when things go wrong.
You'll build core platform systems like load shedding, rate limiting, circuit breakers, and traffic controls that protect Asana under real-world load. This is deep, cross-cutting work that shapes stability and performance of our entire infrastructure – and you'll partner closely with other platform teams to make reliability something that's built in, not bolted on.
Our tech stack includes: AWS, Kubernetes (EKS), CloudFront, Istio, Cilium, MySQL (RDS), OpenSearch, DynamoDB, Redis, Terraform, Datadog, TypeScript, Scala, Go, and Python. (Yeah, we know this sounds like buzzword bingo – but we want this post to actually show up in your searches.)
Why this role?
Reliability as a first-class feature
: You won't be patching things up after the fact. You'll build the systems that make Asana resilient by design.
Foundational work
: Load shedding, traffic management, ingress/egress – these are the building blocks that protect everything else. You'll own them.
Strong collaboration, reasonable hours
: You'll work closely with infrastructure teams in Warsaw and Reykjavik, making deep collaboration practical without constant timezone gymnastics.
Room to grow
: This is a new team, and you'll help shape what Platform Reliability Engineering looks like at Asana – whether that means leading projects, mentoring others, or defining our technical direction.
In this role, success means shipping systems that other teams rely on by default – because they make the platform safer, not because they're mandatory.
We're especially interested in people who think like backend engineers but obsess over failure modes, capacity planning, and building systems that degrade gracefully under pressure.
This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements.
We offer a Contract of Employment (UoP) for our employees in Poland.
What you'll achieve:
Design and build core platform systems – load shedding, circuit breakers, rate limiting – that protect Asana at scale.
Own critical platform concerns like ingress and egress, shaping how traffic flows through our systems.
Define stable interfaces and libraries that other platform teams build on.
Lead end-to-end projects, from scoping and design through to rollout, working across multiple platform teams.
Partner with other infrastructure teams to embed reliability into Asana's architecture – not as an afterthought, but as a core design constraint.
Debug hard problems across the stack. When something breaks in a way that matters, you'll be the person who figures out why and makes sure it doesn't happen again.
Share knowledge through code reviews, design discussions, and mentorship.
About you:
Strong software engineering background – you're comfortable writing production code and designing systems. We use Go, Python, Scala, and TypeScript, but we care more about engineering fundamentals than specific language experience.
5+ years of experience building and operating backend systems at scale.
Familiarity with distributed systems patterns – you've thought about things like backpressure, graceful degradation, and capacity planning.
Experience with major cloud platforms (AWS, GCP, or Azure), Terraform, and monitoring tooling like Datadog or similar.
Experience defining and working within explicit reliability and performance targets for production systems.
Clear communicator and strong collaborator – you're comfortable navigating trade-offs with other platform and infrastructure teams.
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
Important: This is a software engineering role. If your background is primarily scripting, dashboards, or operational playbooks, this likely isn't a fit.
What we offer
Generous, transparent and fair compensation system (base salary and generous Restricted Stock Unit for Asana Inc.)
Contract of Employment (
with
50% tax deductible costs for author’s rights usage for Engineers)
Health insurance with dental and travel coverage (Lux Med)
Lunch catering on the days that you work from the office
Career growth budget
Home office setup budget
Gym/Fitness card
Fertility healthcare and family-forming support with
Carrot
Mental health support in Modern Health
Group life insurance
Holiday allowance
MacBooks with all necessary accessories
For this role, the estimated base salary range is between
31,000 - 36,000
PLN gross monthly on the contract of employment (UoP). The actual base salary will vary based on various factors and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base compensation range for this role may be modified.
Our total compensation consists of base salary and equity (RSUs).
#LI-Hybrid #LI-KM2
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Singapore
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Role
We're looking for an
Engineering Manager
for Network Infrastructure to own delivery of network infrastructure initiatives in APAC. This is not a role for someone who only coordinates tickets and status. It is a role for someone with an engineering skeleton: a person who has built, operated, broken and recovered things, and can earn the trust of SREs, SWEs, network engineers, and security and platform teams. We are at the early stage of our APAC expansion, so at first you will be hands-on: reviewing designs, stepping into incidents, and writing code or automation when the team needs it, with a high degree of independence from the European teams. As the organisation grows, the scope of the role will grow with it.
You own delivery.
You will make important cross-team initiatives land: defining scope, aligning owners, exposing risks, driving decisions, tracking dependencies, and making sure we ship useful outcomes instead of half-finished initiatives. The job is not done when the technical pieces exist. It is done when engineers trust the tool, the NOC actually uses the workflow, alerts are actionable, runbooks are real, and the new way becomes the default way.
You stay technical.
You don't need to be the deepest expert in every area, but you should be technical enough to understand real trade-offs: why rollback is not optional, why "just automate it" can create a bigger blast radius, why SLOs without ownership are decoration, and why network device CI/CD is very different from deploying a stateless service. You can read a design doc, challenge missing assumptions, notice unclear failure modes, and help the team turn a vague but important problem into an executable plan.
This is a high-leverage role in an early-stage and fast-scaling network infrastructure organisation. Many important systems are being built now: automation, observability, reliability standards, provisioning flows, operational safety, and cross-site consistency. You won't be maintaining a mature machine from the sidelines. You'll help shape how the machine works.
Your responsibilities will include:
Set the engineering bar: code quality, design review, on-call and incident management practices, and operational standards
Own end-to-end delivery of cross-team network infrastructure initiatives in APAC, from a vague problem statement to an executable plan to adoption
Define scope and success criteria, align owners across SRE, SWE, network, security, platform and data center teams, and drive decisions to closure
Review designs and technical proposals, challenge missing assumptions, and surface failure modes, dependencies and risks early
Stay hands-on where it matters: step into incidents, write code or automation, and unblock the team
Drive adoption: make sure tools and workflows become the default way of working, with real documentation, runbooks and feedback loops
Keep stakeholders, including the European teams, informed with clear, honest status and coordinate across time zones
Turn operational pain and engineering input into a clear, prioritized backlog
We expect you to have:
7+ years of experience in software, SRE, network or infrastructure engineering, including experience leading cross-team technical initiatives
A real engineering background: you have built and operated production systems and can earn the trust of deeply technical teams
Ability to read design docs and technical proposals, understand trade-offs, and ask sharp questions about reliability, rollback, blast radius and failure modes
Strong understanding of infrastructure fundamentals (Linux, networking, automation, CI/CD) at the level needed to hold your own in technical discussions
Proven ability to drive decisions and create clarity in ambiguous, fast-changing environments
Excellent written and verbal communication, including documenting plans and decisions and influencing smart technical people
Ability to work independently in an early-stage environment and to build processes from scratch
Professional working proficiency in English (spoken and written) and comfort working across time zones
It will be an added bonus if you have:
Experience with network infrastructure: network automation, observability, or network device lifecycle management
Experience with SLO/SLI frameworks, incident management, or production readiness processes
Experience with CI/CD or change management for network or other high-blast-radius infrastructure
Experience building a team from scratch or launching a new engineering hub
Experience with secrets and access management, firmware rollout or fleet-wide operational initiatives
Hands-on engineering contributions (code, tooling, automation) alongside management work
Knowledge of the APAC network landscape (carriers, IX, regional connectivity and regulatory specifics)
Examples of initiatives your team may own:
A user and secrets management system for network infrastructure, including robot-user lifecycle, safe key/password rotation, revocation, break-glass access, mixed agent/push-based device support, and integration with existing secrets backends
An SLO framework for network services and components, including SLIs, SLOs, dashboards, alerts, ownership, tiering, and a clear link between reliability targets and engineering investment
CI/CD for network devices, where configuration changes, validation, staged rollout, rollback, and blast-radius control become disciplined and repeatable instead of manual and risky
Fleet-wide operational initiatives such as firmware consistency, device lifecycle hygiene, observability coverage, monitoring quality, alert ownership, or production readiness for new network capabilities
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Paris; Berlin
Workplace: Remote
À propos de nous
Chez Upvest, notre mission est de rendre l’investissement aussi simple que dépenser de l’argent. Upvest permet aux entreprises de proposer une large gamme de produits d’investissement et la meilleure expérience en matière d’investissement sur les marchés de capitaux et d’épargne retraite. Notre Investment API s’intègre facilement, pour que les fintechs et les institutions financières puissent se concentrer pleinement sur leur cœur de métier.
Nous travaillons avec les principales fintechs et institutions financières européennes, comme DKB, Revolut, N26 et Raisin. Fondée en 2017 par Martin Kassing, Upvest réunit aujourd’hui plus de 270 professionnels de plus de 70 nationalités. Upvest a levé 280 M€ auprès d’investisseurs de premier plan, dont BlackRock, Tencent, Sapphire Ventures, Bessemer Venture Partners, Earlybird, Notion Capital et Motive. Notre dernier tour de table de 105 M€, en mars 2026 et mené par Sapphire et Tencent, accélère notre croissance et nous permet d’offrir une expérience d’investissement haut de gamme.
Le poste
En 2027, Upvest lance le Plan d’Épargne en Actions (PEA) sur le marché français avec plusieurs fintechs de premier plan. Au sein de l’équipe Settlements & Transfers, vous intervenez sur l’ensemble de la chaîne post-marché des transferts de comptes-titres et de PEA : du traitement des instructions au dénouement chez Euroclear France, en passant par les relations avec les teneurs de compte, les dépositaires et les émetteurs.
Ce stage vous offre une exposition directe au post-marché français et européen dans une phase de lancement, avec de réelles responsabilités dès les premières semaines.
Vos missions
- Transferts entrants et sortants : Prendre en charge les transferts de comptes-titres (CTO) et de PEA avec les banques et courtiers en France et en Europe, de la réception de la demande jusqu’au dénouement des titres et des espèces.
- Relations contreparties et clients : Assurer une communication fluide avec les contreparties (banques, courtiers, dépositaires) et nos clients, et piloter le suivi des demandes et des relances.
- Contrôles et réconciliations : Vérifier les positions titres et espèces, rapprocher les mouvements avec notre dépositaire et analyser les écarts.
- Gestion des suspens et des anomalies : Analyser les instructions non dénouées ou rejetées, en identifier l’origine et coordonner leur résolution avec les contreparties et les équipes internes.
- Fiscalité du PEA : Contrôler et intégrer les bordereaux d’information (BI) afin de garantir la continuité de l’historique fiscal du plan.
- Titres au nominatif : Traiter les opérations sur titres nominatifs (conversions, inscriptions, radiations).
- Reporting et amélioration continue : Suivre activement les SLA et les KPI, rédiger les procédures et identifier des pistes d’automatisation.
Votre profil
- Formation : Master 1 ou 2 en finance, banque, économie ou droit (école de commerce, d’ingénieurs ou université), en année de césure ou jeune diplômé(e) d’un Master, avec possibilité de signer une convention de stage. Pour les M1 : votre établissement doit permettre un stage de 6 mois à temps plein (semestre intégré ou dispense de cours).
- Langues : Français langue maternelle (indispensable) et anglais courant.
- Expérience : Une première expérience en banque, back-office, middle-office ou opérations titres est un réel atout, tout comme une connaissance du PEA, du post-marché ou d’Euroclear France.
- Motivation : Un véritable intérêt pour les marchés de capitaux et les opérations post-marché.
- Esprit d’analyse : Rigueur, sens du détail et goût pour la résolution de problèmes complexes.
- Outils : Bonne maîtrise d’Excel / Google Sheets ; la connaissance de SQL/Python est un plus.
Pourquoi nous rejoindre
- Un travail à fort impact : Nous construisons l’infrastructure qui portera l’avenir de l’investissement en Europe. C’est complexe, ambitieux et porteur de sens. Vous travaillerez avec des technologies modernes et créerez quelque chose de totalement nouveau, sans système hérité et sans limites.
- Moments d’équipe : Participez aux événements d’entreprise comme UpFest, les dîners, les offsites et la fête de fin d’année, pour échanger avec vos collègues et célébrer nos réussites.
- Inclusion : Nous nous engageons pour une culture où chacun a sa place et s’épanouit. Nos groupes de ressources pour les employés favorisent l’inclusion et les liens, comme Upfem Black at Upvest, Up&Out et UpVergent.
Nos valeurs
- Make it easy for others. Nous simplifions le complexe et agissons avec les meilleures intentions.
- Own the outcome. Nous sommes proactifs, rapides et confiants pour faire avancer les choses : le progrès avant la perfection.
- Rise to the challenge. Nous visons haut et repoussons les limites. Nous restons curieux, apprenons et célébrons nos réussites ensemble.
- Tell the story. Nous commençons par le « pourquoi ». Nous sommes transparents et partageons nos connaissances pour inspirer les autres.
Upvest garantit l’égalité des chances. Nous célébrons la diversité et nous nous engageons à créer un environnement inclusif pour tous. À compétences égales, tous nos postes sont ouverts aux personnes en situation de handicap.
Location: Warsaw, Poland
What is Box?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
Why Box needs you:
The Box Objects team builds the authorization platform. When someone views, edits, or shares content, a policy decision is made against roles and attributes — we own the service that makes it, correctly and in milliseconds, at enormous scale.
We're a newly formed team building for other engineers: the APIs, policy models, and primitives product teams across the company rely on to ship access control they can trust.
Who you are:
5+ years of professional software development experience
Be proficient in Java
Interest in security topics (authentication, identity, industry best practices, etc.)
Experience building and operating high-scale, business-critical production services
Assess, communicate and complete project milestones with manager and team members in a time sensitive manner
Must speak English proficiently
Nice to have:
Scala, PHP, Python, JavaScript or other modern software development language
Practical experience working with GCP (Google Cloud Platform) and Kubernetes
What you'll do:
Attend and engage in stand ups and maintain sprint task statuses in issue tracking tool daily
Attend team, project, and manager 1:1 meetings weekly
Collaborate with Product Management to help refine requirements and break down complex projects into meaningful, deliverable units
Work collaboratively with other engineers, team members, across teams, and with partner organizations
Respond to technical and behavioral feedback from manager and peers
Play a role in developing and fostering Box culture
Represent Box Poland internally and externalls
Participate in the production on-call rotation with the team members
Methodology
Agile management - Scrum
Issue tracking tool -Jira
Knowledge repository - GitHubEnterprise
Code reviews - GitHubEntreprise
Version control system - GIT
BENEFITS
Check out the
overview of Life at Box
which include general perks and benefits.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice
.
For more details on how Box Poland protects your information, please see our
Supplemental Personnel and Candidate Privacy Notice
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
#LI-hybrid #LI-OB1 #LI-EMEA
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents.
You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future.
What You’ll Be Doing
Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations.
Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification).
Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements.
Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams.
Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction.
Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements.
Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume.
Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them.
Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users.
Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas.
If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up.
What We Look For In You
Experience & Industry Knowledge
5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services.
Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes.
Experience working with or leading offshore support teams in a high-growth or regulated environment.
Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops.
Skills & Competencies
Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management.
Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams.
Operationally minded — you're a problem-solver who can turn user pain points into action plans.
Process-driven — capable of designing and implementing SOPs and knowledge base content.
Excellent communicator — able to distill regulatory complexity into practical CS guidance.
Analytical — confident using data and KPIs to improve customer outcomes and support operations.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents.
You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future.
What You’ll Be Doing
Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations.
Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification).
Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements.
Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams.
Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction.
Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements.
Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume.
Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them.
Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users.
Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas.
If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up.
What We Look For In You
Experience & Industry Knowledge
5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services.
Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes.
Experience working with or leading offshore support teams in a high-growth or regulated environment.
Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops.
Skills & Competencies
Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management.
Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams.
Operationally minded — you're a problem-solver who can turn user pain points into action plans.
Process-driven — capable of designing and implementing SOPs and knowledge base content.
Excellent communicator — able to distill regulatory complexity into practical CS guidance.
Analytical — confident using data and KPIs to improve customer outcomes and support operations.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Brazil
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Overview
We are seeking an experienced
HR Generalist
to lead all human resources and office administration functions for our São Paulo office, with regional support across Latin America. Reporting to the Regional HR Lead, this role serves as the primary HR partner in Brazil — managing HR operations, employee relations, labor compliance, employee engagement, and local office administration. This role combines hands-on HR administration with strategic employee engagement and expertise in Brazilian labor law, with the flexibility to navigate HR matters across LATAM markets.
Key Responsibilities
1. HR Operations & Compliance
Manage the full employee lifecycle for Brazil and LATAM employees.
Administer payroll inputs, attendance, leave management, and benefits enrollment in coordination with vendors and finance, ensuring compliance with all applicable engagement models.
Ensure full compliance with Brazilian labor law (CLT), INSS, FGTS, IRRF, and mandatory reporting obligations.
Maintain compliance with occupational health and safety legislation, including coordination of PGR, PCMSO, SIPAT, and CIPA requirements.
Monitor labor law developments across key LATAM markets and advise on compliance implications.
Support internal and external HR audits; maintain and update HR policies to reflect regulatory requirements and changes.
Maintain accurate HRIS records and ensure data integrity across all supported markets.
Coordinate statutory and supplementary benefits administration, including vale-refeição, vale-transporte, plano de saúde, and other applicable programs.
Support visa and work permit processes for foreign employees as required.
As the company expands into new markets, extend HR and administrative support to additional regions or countries as business needs evolve.
2. Employee Relations
Serve as the primary point of contact for employee inquiries and workplace concerns across Brazil and LATAM.
Manage grievances, disciplinary proceedings, and performance improvement plans with fairness and confidentiality.
Advise and coach managers on performance management, team dynamics, and engagement matters.
Conduct exit interviews, analyze attrition trends, and present retention recommendations to leadership.
Collaborate with local legal counsel on complex matters involving CLT obligations and labor court exposure.
Foster a positive, inclusive workplace culture that supports employee well-being and reflects organizational values.
Plan and execute local events, team-building initiatives, and cultural celebrations in alignment with global guidelines.
3. Office & IT Administration
Manage the shipping and receiving of company laptops locally, acting as the on-site helper to perform basic device setups under the step-by-step guidance of the remote IT team.
Oversee day-to-day office operations, facility maintenance, and vendor management to ensure a safe and productive workplace.
Manage office supplies, pantry inventory, corporate mobile lines, and procurement activities.
Facilitate office access control, visitor management, and front-desk operations as needed.
4. Talent Market Intelligence
Monitor hiring trends, compensation benchmarks, and employer branding strategies among crypto/Web3 and fintech companies in Brazil and LATAM to inform talent strategy.
Contribute to recruitment and employer branding initiatives as required.
Qualifications
1. Required
Minimum 5 years of progressive HR experience in a generalist or HR management capacity.
Comprehensive knowledge of Brazilian labor law.
Demonstrated experience managing employee relations matters, including grievances, disciplinary cases, and workplace investigations.
Fluency in Portuguese and English, both written and spoken, is a must.
Comfortable building HR and office functions from the ground up (0-to-1 experience) — setting up processes, policies, and infrastructure in a new or scaling environment.
Proactive and self-driven, with a track record of identifying gaps and implementing solutions without waiting for direction.
2. Preferred
Experience in the technology, fintech, or crypto/Web3 sector.
Professional proficiency in Spanish for LATAM regional coverage and experience supporting HR operations across multiple LATAM countries.
Prior involvement in HR audits, employer branding, or talent acquisition.
Experience working in fast-growing, globally distributed teams where adaptability is essential.
Proficiency in HRIS platforms and collaboration tools (e.g., Google Workspace, Lark).
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
УдалённоRemote Ireland
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London, United Kingdom; A track record of leading large, ambiguous areas on your own and aligning stakeholders across companies, countries and time zones; Comfort with regular overlap with US time zones, including some late-afternoon and evening calls; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоBelgrade, Serbia; Tbilisi, Georgia
Jakarta
УдалённоleadPortugal; Brazil
УдалённоseniorSerbia; Spain
Nicosia; This role isn't eligible for relocation & immigration support
УдалённоseniorRemote - USA; You’ll join a fast-moving, globally distributed team — analysts, threat-domain SMEs, data scientists, and engineers — collaborating across time zones, async and in real time
Budapest, Hungary; Availability for business travel or relocation
senior: You'll work closely with infrastructure teams in Warsaw and Reykjavik, making deep collaboration practical without constant timezone gymnastics
Singapore; Keep stakeholders, including the European teams, informed with clear, honest status and coordinate across time zones; Professional working proficiency in English (spoken and written) and comfort working across time zones