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Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain Müller's Solutions is looking for a talented BMC Helix Developer to join our dynamic team remotely. In this position, you will focus on the design, development, and enhancement of applications within the BMC Helix framework to address our clients' unique business challenges. Your expertise will drive the customization and optimization of Helix solutions, ensuring seamless integration and user experience. Key Responsibilities: Develop, configure, and maintain applications on the BMC Helix platform. Collaborate with business analysts to gather and translate requirements into functional solutions. Customize Helix functionalities to improve performance and user engagement. Conduct testing and debugging to ensure high-quality deliverables. Participate in code reviews and contribute to best practice discussions within the team. Document development processes and application designs for future reference. Keep up-to-date with the latest updates in BMC Helix and relevant technologies. Requirements Requirements: Bachelor's degree in Computer Science, Software Development, or a related discipline. Proven experience with BMC Helix or similar IT service management tools. Strong knowledge of programming languages such as Java, C#, or Python. Understanding of RESTful APIs and service-oriented architecture. Experience with database management systems, including SQL databases. Proficiency in version control systems like Git. Ability to work collaboratively in a remote team environment. Strong analytical skills with a problem-solving mindset. Preferred Qualifications: Certification in BMC Helix development or related IT certifications. Familiarity with Agile methodologies and DevOps practices. Experience in system performance tuning and optimization techniques. Excellent communication skills and the ability to interact with various stakeholders.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. Note: we don't have open Research Manager positions on the Interpretability team at this time. However, we're actively growing our team of Research Engineers and Research Scientists . If you're excited about interpretability research and open to an individual contributor role, we encourage you to apply. About the Interpretability team When you see what modern language models are capable of, do you wonder, "How do these things work? How can we trust them?" The Interpretability team’s mission is to reverse engineer how trained models work, and Interpretability research is one of Anthropic’s core research bets on AI safety. We believe that a mechanistic understanding is the most robust way to make advanced systems safe. People mean many different things by "interpretability". We're focused on mechanistic interpretability, which aims to discover how neural network parameters map to meaningful algorithms. Some useful analogies might be to think of us as trying to do "biology" or "neuroscience" of neural networks, or as treating neural networks as binary computer programs we're trying to "reverse engineer". We aim to create a solid scientific foundation for mechanistically understanding neural networks and making them safe (see our vision post ). We have focused on resolving the issue of "superposition" (see Toy Models of Superposition , Superposition, Memorization, and Double Descent , and our May 2023 update ), which causes the computational units of the models, like neurons and attention heads, to be individually uninterpretable, and on finding ways to decompose models into more interpretable components. Our subsequent work which found millions of features in Claude 3.0 Sonnet, one of our production language models, represents progress in this direction. In our most recent work , we developed methods that allow us to build circuits using features and use these circuits to understand the mechanisms associated with a model's computation and study specific examples of multi-hop reasoning, planning, and chain-of-thought faithfulness on Claude Haiku 3.5, one of our production models.” This is a stepping stone towards our overall goal of mechanistically understanding neural networks. A few places to learn more about our work and team are this introduction to Interpretability from our research lead, Chris Olah, Stanford CS25 lecture given by Josh Batson, and TWIML AI podcast with Emmanuel Ameisen. Some of our team's notable publications include and our Circuits’ Methods and Biology papers, Scaling Monosemanticity: Extracting Interpretable Features from Claude 3 Sonnet , Towards Monosemanticity: Decomposing Language Models With Dictionary Learning , A Mathematical Framework for Transformer Circuits , In-context Learning and Induction Heads , and Toy Models of Superposition . This work builds on ideas from members' work prior to Anthropic such as the original circuits thread , Multimodal Neurons , Activation Atlases , and Building Blocks . About the role As a manager on the Interpretability team, you'll support a team of expert researchers and engineers who are trying to understand at a deep, mechanistic level, how modern large language models work internally. Few things can accelerate this work more than great managers. Your work as manager will be critical in making sure that our fast-growing team is able to meet its ambitious safety research goals over the coming years. In this role, you will partner closely with an individual contributor research lead to drive the team's success, translating cutting-edge research ideas into tangible goals and overseeing their execution. You will manage team execution, careers and performance, facilitate relationships within and across teams, and drive the hiring pipeline. If you're more interested in making individual direct technical contributions to our research as the primary focus of your role, feel free to apply to our Research Scientist or Research Engineer roles instead. Key responsibilities Partner with a research lead on direction, project planning and execution, hiring, and people development Set and maintain a high bar for execution speed and quality, including identifying improvements to processes that help the team operate effectively Coach and support team members to have more impact and develop in their careers Drive the team's recruiting efforts, including hiring planning, process improvements, and sourcing and closing Help identify and support opportunities for collaboration with other teams across Anthropic Communicate team updates and results to other teams and leadership Maintain a deep understanding of the team's technical work and its implications for AI safety You may be a good fit if you Are an experienced manager (minimum 2-5 years) with a track record of effectively leading highly technical research and/or engineering teams Have a background in machine learning, AI, or a related technical field Actively enjoy people management and are experienced with coaching and mentorship, performance evaluation, career development, and hiring for technical roles Have strong project management skills, including prioritization and cross-functional coordination and collaboration Have managed technical teams through periods of ambiguity and change Are a quick learner, capable of understanding and contributing to discussions on complex technical topics and are motivated to learn about our research Are a strong communicator both in speaking and in writing Believe that advanced AI systems could have a transformative effect on the world, and are passionate about helping make sure that transformation goes well Strong candidates may also have Experience scaling engineering infrastructure Experience working on open-ended, exploratory research agendas aimed at foundational insights Some familiarity with our work and mechanistic interpretability Role-Specific Location Policy This role is expected to be in our SF office for 3 days a week. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $350,000 — $500,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: When you see what modern language models are capable of, do you wonder, "How do these things work? How can we trust them?" The Interpretability team at Anthropic is working to reverse-engineer how trained models work because we believe that a mechanistic understanding is the most robust way to make advanced systems safe. Think of us as doing "neuroscience" of neural networks using "microscopes" we build - or reverse-engineering neural networks like binary programs. More resources to learn about our work: Our research blog - covering advances including Monosemantic Features and Circuits An Introduction to Interpretability from our research lead, Chris Olah The Urgency of Interpretability from CEO Dario Amodei Engineering Challenges Scaling Interpretability - directly relevant to this role 60 Minutes segment - Around 8:07, see a demo of tooling our team built New Yorker article - what it's like to work on one of AI's hardest open problems Even if you haven’t worked on interpretability before, the infrastructure expertise is similar to what's needed across the lifecycle of a production language model: Pretraining: Training dictionary learning models looks a lot like model pretraining - creating stable, performant training jobs for massively parameterized models across thousands of chips Inference: Interp runs a customized inference stack. Day-to-day analysis requires services that allow editing a model's internal activations mid-forward-pass - for example, adding a "steering vector" Performance: Like all LLM work, we push up against the limits of hardware and software. Rather than squeezing the last 0.1%, we are focused on finding bottlenecks, fixing them and moving ahead given rapidly evolving research and safety mission The science keeps scaling - and it's now applied directly in safety audits on frontier models, with real deadlines. As our research has matured, engineering and infrastructure have become a bottleneck. Your work will have a direct impact on one of the most important open problems in AI. Responsibilities: Build and maintain the specialized inference and training infrastructure that powers interpretability research - including instrumented forward/backward passes, activation extraction, and steering vector application Resolve scaling and efficiency bottlenecks through profiling, optimization, and close collaboration with peer infrastructure teams Design tools, abstractions, and platforms that enable researchers to rapidly experiment without hitting engineering barriers Help bring interpretability research into production safety audits - with real deadlines and high reliability expectations Work across the stack - from model internals and accelerator-level optimization to user-facing research tooling You may be a good fit if you: Have 5-10+ years of experience building software Are highly proficient in at least one programming language (e.g., Python, Rust, Go, Java) and productive with Python Are extremely curious about unfamiliar domains; can quickly learn and put that knowledge to work, e.g. diving into new layers of the stack to find bottlenecks Have a strong ability to prioritize the most impactful work and are comfortable operating with ambiguity and questioning assumptions Prefer fast-moving collaborative projects to extensive solo efforts Are curious about interpretability research and its role in AI safety (though no research experience is required!) Care about the societal impacts and ethics of your work Are comfortable working closely with researchers, translating research needs into engineering solutions. Strong candidates may also have experience with: Optimizing the performance of large-scale distributed systems Language modeling fundamentals with transformers High Performance LLM optimization: memory management, compute efficiency, parallelism strategies, inference throughput optimization Working hands-on in a mainstream ML stack - PyTorch/CUDA on GPUs or JAX/XLA on TPUs Collaborating closely with researchers and building tooling to support research teams; or directly performed research with complex engineering challenges Representative Projects: Building Garcon , a tool that allows researchers to easily instrument LLMs to extract internal activations Designing and optimizing a pipeline to efficiently collect petabytes of transformer activations and shuffle them Profiling and optimizing ML training jobs, including multi-GPU parallelism and memory optimization Building a steered inference system that applies targeted interventions to model internals at scale (conceptually similar to Golden Gate Claude but for safety research) Role Specific Location Policy: This role is based in the San Francisco office; however, we are open to considering exceptional candidates for remote work on a case-by-case basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $315,000 — $560,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Dubai, United Arab Emirates; Cairo, Egypt; Riyadh, Saudi Arabia; Manama, Bahrain; New Delhi, India Müller's Solutions is seeking a knowledgeable and experienced Temenos Technical Lead to join our team. In this role, you will be responsible for overseeing the technical aspects of Temenos implementations and ensuring the successful delivery of projects. You will work closely with project managers, business analysts, and developers to design, develop, and integrate Temenos solutions that meet client requirements. Your leadership will be essential in guiding the technical team and ensuring adherence to best practices. Responsibilities: • Lead the technical design and implementation of Temenos solutions, ensuring alignment with business objectives. • Collaborate with stakeholders to gather requirements and translate them into technical specifications. • Oversee the development and integration of Temenos modules to deliver a seamless banking experience. • Conduct code reviews and provide mentorship to developers, ensuring high-quality code and adherence to architectural standards. • Manage technical documentation, including system architecture, design specifications, and technical guides. • Troubleshoot technical issues and provide solutions in a timely manner. • Stay current with industry trends, best practices, and advancements in Temenos technology. Requirements Requirements: • Bachelor's degree in Computer Science, Information Technology, or a related field. • Proven experience as a Technical Lead or in a similar role, with a focus on Temenos products. • Strong understanding of Temenos functionalities, database concepts, and application development. • Proficiency in programming languages and technologies relevant to Temenos solutions. • Excellent leadership and communication skills, with the ability to work collaboratively across teams. • Strong analytical and problem-solving abilities, with a focus on delivering quality solutions. • Experience with project management methodologies and tools. Preferred qualifications: • Certifications related to Temenos technologies. • Experience with agile methodologies and cloud-based implementations. • Familiarity with financial industry standards and practices.

Location: Delhi, India; Dubai, United Arab Emirates; Riyadh, Saudi Arabia; Cairo, Egypt; Manama, Bahrain Müller's Solutions is seeking a highly skilled Temenos Technical Consultant to join our dynamic team. In this role, you will leverage your expertise in the Temenos banking platform to provide technical solutions that enhance our clients' operational efficiencies. You will work closely with various stakeholders to ensure successful implementation, customization, and optimization of Temenos products tailored to meet business needs. Responsibilities: Collaborate with business analysts and project stakeholders to gather requirements and translate these into technical solutions within the Temenos environment. Design, develop, and maintain technical specifications for Temenos applications, ensuring alignment with industry standards and best practices. Implement and configure Temenos modules and ensure seamless integration with existing systems and applications. Perform unit testing, system testing, and integration testing of developed solutions to ensure quality delivery of projects. Provide ongoing support and troubleshooting of Temenos applications, resolving technical issues and optimizing application performance. Stay up-to-date with Temenos platform enhancements and provide guidance on new functionalities and technologies. Conduct training sessions and workshops for clients and team members on Temenos best practices and technical components. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience as a Technical Consultant with a strong focus on Temenos products. In-depth knowledge of the Temenos Banking platform, including T24 and Transact. Experience in developing and customizing Temenos applications and modules. Strong programming skills in relevant languages such as Java, SQL, and relevant Temenos scripting languages. Proficiency in APIs and integration technologies related to the banking sector. Excellent problem-solving and analytical abilities to address complex technical challenges. Strong communication and interpersonal skills to collaborate effectively with clients and team members. Ability to work independently as well as part of a team in a fast-paced environment. Relevant Temenos certifications are a plus.

Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain Müller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable BMC Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team remotely. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, Müller's Solutions provides organizations with the tools and expertise needed to achieve operational excellence and improved service delivery across various sectors. In this role, you will focus on analyzing, designing, and implementing workflows and processes within the BMC Helix ITSM platform. Your expertise will enhance the functionality and user experience of our IT service management tools, ensuring effective alignment with business objectives and industry best practices. Key Responsibilities: Analyze existing processes and workflows within the BMC Helix ITSM platform to identify opportunities for improvement and optimization. Design and implement efficient workflows that streamline IT service management processes, enhancing overall productivity and service quality. Collaborate with stakeholders to gather requirements and ensure that solutions align with organizational needs and objectives. Conduct training sessions and develop comprehensive documentation to support users in effectively leveraging workflow tools. Monitor and evaluate the performance of implemented workflows, making adjustments and enhancements as necessary. Stay updated with the latest industry trends, technologies, and best practices related to ITSM and workflow management. Requirements Bachelor's degree in Computer Science, Information Systems, or a related field. 3-5 years of experience in IT service management, specifically with BMC Helix or similar ITSM platforms. Strong understanding of workflow design, process mapping, and optimization techniques. Proficient in analyzing business requirements and translating them into technical specifications. Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders. Proven problem-solving skills and a proactive approach to identifying and resolving issues. Ability to work collaboratively in a remote, fast-paced, team-oriented environment. Certifications in ITIL or other ITSM methodologies are a plus.

Location: Spain Pre-Sales Consultant will be responsible for advising our Business Development & Sales teams on large, complex deals addressing technical and product questions and helping the customer understand how to implement ProgressSoft’s systems most effectively. He will be responsible for being a product specialist with deep understanding of all product integrations and enterprise features. Responsibilities Work closely with sales/business development team to explore sales opportunities for company’s product suite. Liaise and discuss with customers/prospects to qualify the opportunity /lead and create a solution construct. Assist BD/ Sales team in the qualification of customer needs & performing pre demo needs analysis. Drive techno functional discussion in client interaction/pre-sales and appropriately capture customer requirement with maximum clarity. SPOC for complete pre-sales cycle from requirement scoping, product fitment, solutioning, and technical proposal creation by working closely with members of the sales, delivery, product & support team. Draft solution scope document which meets customer expectation and translate these accurately to the delivery team / product team for estimation and successful delivery mechanism. Generate product demo scripts & scenarios and orchestration of product demo/workshop. Manage, coordinate and execute complete bidding process of RFI and RFPs. Develop statement of work and other contractual documents as required. Complete any other tasks that may reasonably be required from time to time. Requirements Fluency in Spanish and English is a must. Self-Initiation and know-how-to-know skills. High level of performance. Outstanding leadership qualities and team building skills. Excellent communication capabilities. Creative problem-solving skills. Detail oriented and highly organized. Excellent follow-up skills. Bold travel schedule (up to 30%). Strong written and verbal communication skills to represent the company in a favorable manner. Highly motivated and able to influence and motivate others. Ability to work under pressure. Prepare SWOT analysis on solution offering and should be able to position company’s products against the competition in various geographies. Good knowledge of global real-time, rails, retail payments and payments landscape. Fair understanding of Real-time Payments globally including I PSD2, Open Banking, Payment Hub, SWIFT, SEPA. Hands on experience to preparing power point presentations, document and analysis report. Ability to initiate conversations and make a lasting impact. Should be regularly updated with the market knowledge on the payment domain and progress at various relevant geographies.

Location: Uzbekistan Pre-Sales Consultant will be responsible for advising our Business Development & Sales teams on large, complex deals addressing technical and product questions and helping the customer understand how to implement ProgressSoft’s systems most effectively. He will be responsible for being a product specialist with deep understanding of all product integrations and enterprise features. Responsibilities Work closely with sales/business development team to explore sales opportunities for company’s product suite. Liaise and discuss with customers/prospects to qualify the opportunity /lead and create a solution construct. Assist BD/ Sales team in the qualification of customer needs & performing pre demo needs analysis. Drive techno functional discussion in client interaction/pre-sales and appropriately capture customer requirement with maximum clarity. SPOC for complete pre-sales cycle from requirement scoping, product fitment, solutioning, and technical proposal creation by working closely with members of the sales, delivery, product & support team. Draft solution scope document which meets customer expectation and translate these accurately to the delivery team / product team for estimation and successful delivery mechanism. Generate product demo scripts & scenarios and orchestration of product demo/workshop. Manage, coordinate and execute complete bidding process of RFI and RFPs. Develop statement of work and other contractual documents as required. Complete any other tasks that may reasonably be required from time to time. Requirements Fluency in Russian and English is a must. Self-Initiation and know-how-to-know skills. High level of performance. Outstanding leadership qualities and team building skills. Excellent communication capabilities. Creative problem-solving skills. Detail oriented and highly organized. Excellent follow-up skills. Bold travel schedule (up to 30%). Strong written and verbal communication skills to represent the company in a favorable manner. Highly motivated and able to influence and motivate others. Ability to work under pressure. Prepare SWOT analysis on solution offering and should be able to position company’s products against the competition in various geographies. Good knowledge of global real-time, rails, retail payments and payments landscape. Fair understanding of Real-time Payments globally including I PSD2, Open Banking, Payment Hub, SWIFT, SEPA. Good knowledge of the CIS and Central Asian payments landscape is highly preferred. Hands on experience to preparing power point presentations, document and analysis report. Ability to initiate conversations and make a lasting impact. Should be regularly updated with the market knowledge on the payment domain and progress at various relevant geographies.

Location: London Workplace: OnSite About Clarity We’re pioneering Agentic AI — systems that don’t just respond, but reason, act, and adapt autonomously in complex workflows. This is about crafting AI Agent Experiences — designing agents that collaborate seamlessly with humans, learn from context, and make every customer interaction faster, smarter, and more empathetic. You’ll own the technical vision and turn requirements into a live, reliable product used by brands like Grubhub, Booking.com http://Booking.com, Dropbox, Uber, Careem, and Fubo. You’ll collaborate directly with engineers, other tech leads, directors, and the CTO to evolve ambitious prototypes into a rock‑solid, scalable platform What you’ll actually do 50% Build — design & ship - Agentic AI for CX: Real‑time assistants that listen to calls/chats, retrieve from customer KBs, and draft responses with human‑in‑the‑loop controls. - Structured extraction: Schema‑driven pipelines over unstructured text (and other modalities) using retrieval, tool‑use, and robust LLM prompting. - Hybrid anomaly detection: Blend classical time‑series methods (e.g., decomposition, change‑point, forecasting) with LLM‑aware, contextful detectors for seasonality, spikes, step‑changes, and drift. - Novelty discovery: Embedding‑based clustering and drift, topic surfacing, LLM summarization of emerging themes with deduplication and evidence links. - Alerting & scoring: Severity/impact ranking, de‑noising, suppression/cool‑downs, routing, and feedback loops. 25% Architect & scale - Own reliability, latency, and cost. Design online/offline eval harnesses, canaries, and SLAs; operate GPUs/accelerators where needed. - Stand up and harden RAG pipelines (indexing, retrieval policies, grounding, guardrails) and agent frameworks. - Take basic infra ownership on GCP (or AWS/Azure): networking, autoscaling, CI/CD, IaC, observability, and cost tuning. - Participate in on‑call for your area and drive root‑cause analysis with crisp follow‑ups. 15% Collaborate - Pair with back‑end & front‑end to wire extractors/detectors and agents into ticketing, voice, and analytics stacks (APIs, webhooks, real‑time streams). - Partner with PMs/CX to evolve taxonomies, schemas, and guardrails; translate business problems into shipped ML features. 10% Align & showcase - Gather requirements from CX and product leads, demo new capabilities to execs & customers, and document impact with precision/recall, alert quality, latency, and cost metrics. What makes you a great fit - Startup hacker mindset: You self‑start from zero, respect no silos, and carry work from prototype to production. 🛠️ - AI‑native dev tools are your daily drivers: Cursor, v0, Claude Code (or similar). - 7–10 years building production ML/back‑end systems; 2+ years leading while coding. - Expert Python; strong back‑end chops (e.g., FastAPI, gRPC, Postgres, pub/sub/streams). - Agents & RAG: Fluency with at least one agent framework (ADK preferred). Proven track record shipping AI agents and building RAG pipelines. - LLM + DS depth: Prompting/tooling, retrieval design, LLM evals; hands‑on with time‑series analysis (forecasting, change‑point, drift). - Cloud & ops: Basic infra ownership on GCP (or AWS/Azure): networking, autoscaling, CI/CD, IaC, observability, and cost control. - Communication: You explain results clearly, align stakeholders, and write crisp docs. Bonus points - DevOps wizardry; GPU/accelerator experience. - Multimodal pipelines (text + voice + screenshots). - Prior experience in contact center/CX analytics or novelty/anomaly systems. - Founder or founding engineer experience

Location: Cebu City, Philippines; Davao City, Philippines; Makati, Philippines; Iloilo City, Philippines; Manila, Philippines; Taguig, Philippines; Quezon City, Philippines; Bucuresti, Romania; Rome, Italy; Sofia, Bulgaria; Krakow, Poland; Krosno, Poland; Lublin, Poland; Poland; Poznan, Poland; Warsaw, Poland; Aachen, Germany; Augsburg, Germany; Bad Homburg, Germany; Dnipro, Ukraine; Budapest, Hungary; Bergisch Gladbach, Germany; Baden-Baden, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Vilnius, Lithuania; Madrid, Spain; Barcelona, Spain; Wien, Austria; Nicosia, Cyprus; Limassol, Cyprus; Dubai, United Arab Emirates; Dammam, Saudi Arabia; Khobar, Saudi Arabia; Jeddah, Saudi Arabia; Hà Nội, Vietnam; Ho Chi Minh, Vietnam; Riga, Latvia; Santiago, Chile; Bolzano, Italy; Tbilisi, Georgia; Batumi, Georgia Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Power BI Developer to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Job Summary We are seeking a highly skilled Power BI Developer with strong experience in financial and accounting data analysis and a solid understanding of Oracle EPM (Enterprise Performance Management) systems. The ideal candidate will be responsible for designing and developing visually compelling dashboards and reports that enable business leaders to make data-driven decisions. Key Responsibilities • Design, develop, and maintain Power BI dashboards and reports focused on financial and accounting data. • Collaborate with Finance, Accounting, and EPM teams to gather business requirements and translate them into analytical solutions. • Connect Power BI to various data sources (including Oracle EPM, ERP systems, and financial data models) to create dynamic, interactive reports. • Implement data modelling, DAX calculations, and advanced Power BI features to optimize performance and usability. • Ensure data accuracy, consistency, and security within Power BI datasets and workspaces. • Develop and maintain KPIs, metrics, and visualizations aligned with business and financial reporting needs. • Provide ad-hoc analysis and insights to support management decision-making and forecasting activities. • Collaborate with IT and business teams for data validation and governance within Power BI. Required Skills & Qualifications • 6–8 years of experience as a Power BI Developer or BI Analyst. • Proven experience in financial reporting, accounting analytics, and budgeting dashboards. • Strong understanding of financial statements, P&L, balance sheet, and cash flow analysis. Classified as Solutions+ Internal • Expertise in Power BI Desktop, Power BI Service, DAX, and data modelling best practices. • Strong analytical and problem-solving skills with attention to detail. • Excellent communication and stakeholder management skills.

Location: Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt; Delhi, India; Muscat, Oman Müller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, Müller's Solutions supports organizations in achieving operational excellence and improved service delivery across various sectors. In this role, you will focus on analyzing, designing, and implementing workflows and processes within the Helix ITSM platform. Your expertise will play a crucial role in enhancing the functionality and user experience of our IT service management tools, ensuring effective alignment with business objectives and best practices. Key Responsibilities: Analyze current processes and workflows within the Helix ITSM platform to identify areas for improvement and optimization. Design and implement efficient workflows to streamline IT service management processes, enhancing overall productivity. Collaborate with stakeholders to gather requirements and ensure solutions align with organizational needs. Conduct training sessions and develop documentation to support users in leveraging workflow tools effectively. Monitor and evaluate the performance of implemented workflows, making adjustments and improvements as necessary. Stay up to date with the latest industry trends, technologies, and best practices related to ITSM. Requirements Bachelor's degree in Computer Science, Information Systems, or a related field. 3-5 years of experience in IT service management, specifically with Helix or similar ITSM platforms. Strong understanding of workflow design, process mapping, and optimization techniques. Proficient in analyzing business requirements and translating them into technical specifications. Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders. Proven problem-solving skills and a proactive approach to identifying and resolving issues. Ability to work collaboratively in a fast-paced, team-oriented environment. Certifications in ITIL or other ITSM methodologies are a plus. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Cairo, Egypt; Delhi, India; Riyadh, Saudi Arabia; Muscat, Oman; Dubai, United Arab Emirates Müller's Solutions is seeking a skilled Helix Integration / Automation Specialist to join our team in a remote capacity. In this role, you will be responsible for designing, developing, and implementing automation solutions using Helix integration tools. You will work closely with clients and internal teams to enhance operational efficiency through innovative automation strategies and seamless integration of systems. Responsibilities: Design and implement integration solutions using Helix, ensuring efficient data flow between systems. Develop automation workflows to enhance productivity and operational processes. Collaboration with clients to gather requirements and translate them into technical solutions. Monitor and troubleshoot integration issues to ensure optimal performance and reliability. Document integration processes, workflows, and best practices for future reference. Stay up-to-date with the latest Helix features and integration technologies. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 3 years of experience in integration or automation roles, with hands-on experience using Helix. Strong understanding of integration concepts, methodologies, and tools. Experience in developing automation workflows and scripts. Proficiency in relevant programming languages (e.g., Python, Java, or similar). Knowledge of RESTful APIs and web services. Excellent analytical and problem-solving skills. Strong communication skills to effectively collaborate with clients and team members. Ability to work independently in a remote environment and manage multiple projects. Familiarity with cloud platforms and services is a plus. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Cairo, Egypt; Muscat, Oman; Riyadh, Saudi Arabia; Delhi, India; Dubai, United Arab Emirates Müller's Solutions is looking for a skilled Helix Consultant / Solution Architect to join our remote team. In this role, you will leverage your expertise in the Helix platform to design, implement, and optimize solutions that meet our clients' needs. You will work closely with clients to understand their business requirements and translate them into effective technical solutions that enhance operational efficiency and drive innovation. As a Helix Consultant / Solution Architect, you will play a key role in guiding the architecture and direction of projects, ensuring that the solutions are scalable, secure, and aligned with best practices. Key Responsibilities: Collaborate with clients to gather and analyze requirements for Helix-based solutions. Design, implement, and customize Helix solutions tailored to meet specific business needs. Develop and maintain architectural documentation and best practices for Helix implementations. Provide leadership and guidance to project teams throughout the software development lifecycle. Conduct system testing and quality assurance to ensure solution effectiveness and reliability. Stay updated on Helix platform enhancements and industry trends to ensure the best solutions for clients. Facilitate training and workshops for clients to maximize the benefits of their Helix solutions. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience as a Consultant or Solution Architect with a focus on Helix solutions. Strong knowledge of the Helix platform, its architecture, and its application capabilities. Experience in designing and implementing client-centric solutions that solve complex business challenges. Proficient in software development methodologies and tools relevant to Helix. Excellent analytical and problem-solving skills. Strong communication and presentation skills, with the ability to engage effectively with clients and team members. Ability to work independently and remotely while managing multiple projects simultaneously. Relevant Helix certifications are a plus. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: San Francisco, CA • New York, NY Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Account Executive, SMB who will play a critical role generating new business and fielding inbound prospects in their territory. You will be responsible for targeting, building, and nurturing positive relationships with key decision-makers and assisting them through their Figma evaluation and buying process of all products. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma. This is a full time role that will be held from our NYC or SF Hub (in-person 2 days/week). What you'll do at Figma: Create and manage a pipeline of SMB accounts from inbound and outbound activity to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (500< FTEs) Align with key decision makers to identify where Figma’s roadmap and innovations can solve business challenges Conduct thorough analysis to tier and prioritize accounts in large volumes Expertly position Figma and engage cross-functional partners where necessary to drive deals forward Leverage opportunities to advance relationships through in-person meetings and networking opportunities We'd love to hear from you if you have: Exposure to a structured sales or outbound program (internship, bootcamp, or previous SDR experience) Exposure to closing sales for a software or SaaS business in an outbound function Consistent performance meeting pipeline generation targets for net new business Demonstrated experience successfully managing high volume sales cycles (1-3 months) A sales methodology and process that creates value for customers While it’s not required, it’s an added plus if you also have: Experience selling solutions to technical audiences (i.e. Engineering, Product, Design teams) Demonstrated ability to succeed in a changing environment Certified in deal qualification and prospect discovery At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $70,500 — $70,500 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Full Stack Engineer, you’ll have the opportunity to build both the products and the platforms that empower millions of users—from startups to Fortune 500 companies—to create and collaborate in real time. Whether you’re designing core features, improving developer workflows, scaling enterprise infrastructure, or launching entirely new products, your work will directly shape the future of how teams bring ideas to life. You’ll take on complex technical challenges across the stack, building intuitive user experiences, optimizing performance in real-time collaborative systems, and designing secure, reliable, and scalable systems to support Figma’s rapid growth and global expansion. Our engineers are highly cross-functional, partnering closely with Product, Design, Research, and Data to deliver best-in-class experiences. If you’re excited to work across the stack, push the boundaries of product development, and help scale the systems that power Figma, we’d love for you to join us. This opportunity applies to openings at varying seniority levels across our teams, including but not limited to Figma Editor, FigJam, Figma Slides, Figma Sites, Figma Buzz, Growth & Monetization, Internal Tools, Frontend Platform, and our cross-product Foundations team. We’ll discuss more specifics about open roles during the interview process. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Design, build, and ship high-quality features across the stack, from polished front-end experiences to scalable back-end systems Contribute to both new product development and improvements to established products, balancing user experience craft with performance and architecture quality Own projects end-to-end — ideation, technical design, implementation, testing, launch, and iteration Collaborate with cross-functional partners in Product, Design, Research, and Data to shape product direction and strategy Operate, monitor, and continuously improve the systems you build, with a strong focus on reliability, security, and scalability Mentor teammates, contribute to team culture, and share knowledge through code reviews, design critiques, and pairing We’d love to hear from you if you have: Proven experience in shipping and maintaining full-stack applications in production Strong proficiency in modern front-end frameworks (e.g., React/TypeScript) and back-end technologies (e.g., Ruby, Python, Go, C++, PostgreSQL) A product mindset, with the ability to translate user needs into scalable technical solutions Excellent collaboration and communication skills, with experience working effectively across cross-functional teams Passion for engineering craft and building polished, maintainable, and scalable systems Experience using AI-assisted development tools (e.g., GitHub Copilot, ChatGPT, Claude) to write, debug, and optimize code While not required, it’s an added plus if you also have: Familiarity with C++ and WebAssembly in user-facing applications Background in areas such as growth engineering, frontend platform work (build systems, web performance, shared UI/component infrastructure), developer tooling, billing and payments infrastructure, or extensibility platforms (plugins, APIs, widgets) Exposure to technologies like Stripe, Salesforce, Snowflake, SCIM, SAML, or experimentation and observability tooling Experience leading large-scale projects or launching 0→1 products, with a passion for mentoring peers and shaping engineering culture At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 — $376,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! AI Platform teams build the core frameworks, abstractions, and systems that support AI features across Figma. We create new capabilities that AI product teams can build on, while collaborating with teams from around the company to improve our performance, reliability, and technical quality. We’re looking for strong infrastructure and platform-minded engineers to contribute to our agent infrastructure, context retrieval & ranking platform, and core AI services, in order to accelerate our most critical company-wide AI initiatives. Here are just a few areas our platform teams work on: Evals for design : Building evaluation frameworks for design generation quality that are used across every Figma AI feature. Agentic search: Providing relevant context from throughout the Figma ecosystem to agents via search tools, in order to improve agent quality. Figma MCP : Making our MCP server faster, more reliable, and easier for internal & external engineers alike to develop on. Agent infrastructure : Iterating on the sandboxes, harnesses, and tools leveraged by the agents that power Figma Make and the Figma Design Agent. Preview & publishing platforms : Creating the shared platforms for building, previewing, and publishing code written by agents via Figma Make. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Support end-to-end AI feature development by designing, building, and maintaining systems that are scalable, reliable, and performant. Collaborate with product, research, and infrastructure engineers working across AI. Help shape our platform strategy, roadmaps, and engineering best practices throughout the organization. Debug and resolve complex production issues that span services and layers of the stack. Mentor engineers and foster a culture of collaboration, inclusivity, and technical excellence. We'd love to hear from you if you have: 5+ years of Software Engineering experience, especially in backend or infrastructure engineering. 3+ years of experience in one or more of: AI, search infrastructure, or developer platforms. Proficiency in TypeScript, Python, or Ruby. Strong system design skills and a track record of architecting resilient production systems. Excellent communication skills, with experience collaborating across teams and mentoring others. While not required, It’s an added plus if you also have: Prior experience in building AI infrastructure at scale, whether that be model training or serving platforms. Experience evolving large-scale, shared developer platforms to improve reliability and developer velocity. A proven track record of leading technical strategy and complex, multi-team projects. At Figma, one of our values is Grow As You Go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 — $376,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: London Workplace: OnSite About Clarity Clarity is redefining customer experience with AI. Our mission is to empower businesses to deliver faster, smarter, and more human service interactions. By combining cutting-edge AI with intuitive design, we enable customer service teams to operate more efficiently while providing customers with seamless, personalized experiences. We are trusted by industry leaders like OpenAI, GrubHub, STC and Tabby who rely on us to deliver real impact. Our investors include Prosus Ventures, STV AI Fund (backed by Google) and angels from Open AI and Google. With a 25% month-on-month growth rate and over 300% net revenue retention, this is a unique opportunity to join a hyper growth AI company and redefine an industry. We’re seeking a Product Manager to lead our Voice of the Customer (VoC) product — a core part of Clarity’s platform that turns customer feedback and conversations into actionable insights. This is a unique opportunity for someone passionate about data-driven experience design, AI analytics, and product strategy in the CX space. Role Overview As a Product Manager for Voice of the Customer, you’ll own the product vision, strategy, and roadmap for Clarity’s VoC solution. You’ll work cross-functionally with engineering, design, and AI teams to transform real-time feedback, surveys, and conversation data into intelligent insights that help businesses understand their customers at scale. You’ll define how organizations collect, interpret, and act on customer sentiment — shaping a product that bridges customer experience, analytics, and automation. Responsibilities - Own the product strategy and roadmap for Clarity’s Voice of the Customer platform. - Collaborate with design, AI, and engineering teams to deliver features that turn customer feedback into actionable intelligence. - Define KPIs, measure adoption and impact, and use data to guide product decisions. - Work closely with customers and partners to understand pain points, validate hypotheses, and translate insights into product priorities. - Partner with marketing and GTM teams to position and launch VoC capabilities effectively. - Collaborate with the AI and data science teams to enhance sentiment analysis, topic detection, and trend dashboards. - Prioritize initiatives that integrate VoC insights with other Clarity modules (Agent Assist, Inbox, Analytics). - Stay ahead of market trends and competitor offerings to ensure Clarity remains at the forefront of AI-driven CX intelligence. Requirements - 5+ years of experience in product management, ideally in CX, analytics, or SaaS platforms. - Strong understanding of Voice of the Customer, feedback systems, and customer experience analytics. - Experience working with AI/ML, NLP, or data visualization products is a strong plus. - Proven ability to turn customer insights into clear, measurable product outcomes. - Excellent communication and stakeholder management skills; comfortable aligning across technical and business teams. - Analytical mindset, with experience using data to inform prioritization and feature development. - Bachelor’s degree in business, engineering, computer science, or related field (MBA or equivalent experience preferred). Why Clarity? - Shape the future of AI-powered customer experience analytics. - Freedom to experiment, define, and scale a product that impacts thousands of users. - Competitive compensation, equity, and benefits. - Work with a collaborative, impact-driven team that values creativity, speed, and clarity in execution.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Infrastructure organization builds and operates the distributed systems that train, serve, and secure our AI models, including data pipelines, some of the largest Kubernetes clusters in the world, along with the databases, observability, and developer tooling that every other team at Anthropic depends on. As a Staff+ Software Engineer on our Infrastructure team, you'll independently scope and lead complex, multi-month infrastructure projects, make the architectural decisions other engineers build on, and work closely with research and product teams to understand their needs and build systems that keep pace as those needs evolve. Team placement happens after the interview process, based on your interests and experience alongside organizational needs. This lets us match you with the team where you'll have the most impact. Key responsibilities Independently scope and lead complex, multi-month infrastructure projects, from an ambiguous starting point through to a production system Make architectural decisions that shape the foundation of infrastructure other engineers and teams build on Drive alignment on technical direction across multiple teams, working through ambiguous problem spaces Partner with research and product teams to understand their infrastructure and compute needs, and translate them into technical designs Take ownership of the reliability, scalability, and security of the systems you build as usage and complexity grow Set technical strategy and standards for your team's infrastructure Build and improve operational processes, such as incident response, postmortems, and on-call rotations, that help the team learn from every incident Mentor other engineers and help raise the technical bar for the team Minimum qualifications Experience designing, building, and operating large-scale distributed systems or infrastructure in production A track record of independently scoping and delivering complex, ambiguous, multi-month technical projects Experience making architectural decisions that other engineers and teams build on top of Strong software engineering fundamentals and proficiency in at least one programming language (for example, Python, Rust, Go, or Java) Experience with modern cloud infrastructure, including Kubernetes and infrastructure-as-code, on AWS and/or GCP Strong written and verbal communication skills, with experience driving alignment across multiple teams or stakeholders Preferred qualifications 10+ years of software engineering experience, not including internships Experience with machine learning infrastructure, such as GPUs, TPUs, or Trainium, and associated networking infrastructure like NCCL Low-level systems experience, such as Linux kernel tuning or eBPF Background in security or privacy engineering best practices Prior experience as a technical lead or mentor for other engineers Deadline to apply: None. Applications are reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.