Position Summary: The Medical Science Liaison (MSL) reports to the Sr. Director, National Field Medical Affairs and is responsible for fostering strong relationships with key opinion leaders (KOLs) and supporting the scientific and clinical strategy of Orca Bio's next generation allogeneic cell therapies. The ideal candidate will have deep expertise in hematopoietic stem cell transplantation (HSCT), cellular therapy, and the evolving cell therapy landscape, including clinical, operational, regulatory, and market access considerations. The MSL will serve as a trusted scientific partner between Orca Bio and external healthcare providers (HCPs), establishing strong professional collaborations with investigators and other HCPs within the designated territory (Southern California, Arizona, New Mexico, or Colorado). The MSL will also be an active leader and contributor on projects supporting Medical Affairs Strategic Objectives.
Responsibilities:
— Serve as a subject matter expert in stem cell transplantation, cell therapy, and cellular immunotherapy, providing scientific insights on treatment paradigms, clinical operations, patient access, and competitive landscape.
— Identify, develop, and maintain deep scientific, peer-to-peer relationships with academic stem cell therapy experts, thought leaders, HCPs, and access stakeholders to answer scientific and product-related questions and ensure safe and appropriate use of Orca Bio products.
— Prepare and maintain a territory management plan shared with Medical Leadership and internal stakeholders.
— Engage with Orca field team members to provide medical support for onboarding activities related to treatment center authorization, adverse event reporting, handling out-of-spec products, and partner with Market Access colleagues to provide medical education and support to local payers.
— Maintain a deep and current understanding of hematologic malignancies, stem cell transplantation, cell therapy, cellular immunotherapy, and competitive developments to facilitate high-level scientific exchange.
— Assess transplant and cell therapy landscape through engagement with KOLs, investigators, and academic centers to identify scientific trends, evidence gaps, and research opportunities relevant to Orca Bio's therapies.
— Serve as primary liaison for Orca Bio's Investigator-Sponsored Trial (IST) program, supporting research concept development, proposal and protocol development, governance communication, and scientific oversight throughout study phases.
— Gather and communicate actionable scientific insights and stakeholder feedback to leadership and cross-functional partners to inform medical strategy, evidence generation, and lifecycle planning.
— Provide scientific and clinical expertise to support internal and external stakeholders through advisory boards, clinical investigator meetings, educational meetings, professional organizations, advocacy groups, GPOs, and speaker bureaus.
— Support clinical trial activities to enhance patient recruitment, enrollment, and discussions on safe and effective use of investigational products, ensuring adherence to Good Clinical Practice (GCP) and regulatory standards.
— Lead collection, analysis, synthesis, and dissemination of scientific information from congresses and scientific exchanges, translating data and feedback into actionable recommendations.
— Coordinate efforts of other MSLs for congress coverage when assigned.
— Provide medical and scientific support for health outcomes, real-world evidence, and payer/provider engagement strategies.
— Initiate and autonomously execute projects aligned with Orca Bio’s scientific, clinical, and business operations, partnering with research, clinical development, commercial, market access, regulatory, and quality functions.
— Provide education and training to commercial marketing and sales teams on therapies and disease states.
Required Qualifications:
— Advanced clinical degree in life-science or basic-science discipline (MD, DO, PharmD, NP, PA, DNP, M.Sc, or Ph.D.) and industry experience as an MSL.
— Significant clinical and/or industry experience in malignant hematology, HSCT, cellular therapy, CAR-T, immune effector cell therapies, or other advanced therapy modalities.
— Strong understanding of cell therapy ecosystem including transplant center operations, apheresis and cell processing workflows, treatment center authorization, patient referral pathways, and competitive cell therapy products.
— Strong understanding of clinical development, regulatory requirements, and commercial strategies; HEOR data experience is a plus.
— Excellent interpersonal and communication skills to engage and influence diverse stakeholders.
— Ability to interpret and present complex scientific data to diverse audiences.
— Strong strategic thinking, problem-solving skills, and solution-oriented mindset.
— Ability to collaborate with cross-functional colleagues to serve internal and external stakeholder needs.
— Ability to work independently and manage multiple priorities in a fast-paced, dynamic environment.
Preferred Experience:
— 5+ years of industry experience as an MSL.
— Experience with field medical launch planning, execution, and post-launch support.
— Direct experience supporting cell therapy, stem cell transplantation, CAR-T, or other advanced therapeutic platforms.
— Experience working in a small biotech company or start-up environment.
Compensation and Benefits:
— Annual salary range $195,000 - $245,000 based on experience, education, location, and other factors.
— Eligibility for pre-IPO equity and annual bonus.
— Competitive medical, dental, and vision benefits.
— PTO, 401(k) plan, life and accidental death and disability coverage, and parental leave benefits.
— Other perks include subsidized daily lunches and snacks at on-site locations.
Location: Uzbekistan
Are you a Physical Therapist or Strength and Conditioning coach thinking about a career change? Are you passionate about how technology can help progress your profession? If you have previous experience as a Physical Therapist or Strength and Conditioning Coach, a role as a Business Development Manager at VALD could be the change you need!
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to 10,000 clients in over 150 countries.
If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with five offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Prior experience working in a clinical or allied health setting, such as a physiotherapist/physical therapist or similar role.
Excellent communication and interpersonal skills via various mediums, including team calls, in-person interaction and sales pipeline reporting.
Be comfortable with targeting new clients.
Willing and able to travel for client meetings and represent VALD at industry conferences and events.
Confidence to persuasively demonstrate VALD systems and communicate product and industry knowledge to clients.
A self-starter who holds themselves accountable for reaching sales targets.
A desire to work with and nurture existing distributor relationships.
Prior experience using CRMs and the Microsoft Office 365 suite of products.
You reside in Uzbekistan.
You speak Uzbek and English (please submit your application in English).
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
An opportunity to travel the world utilizing your health and performance experience is just the beginning when you join VALD. Recently named in LinkedIn's Top 25 Startups for 2022 in Australia, VALD's best asset is not our technology but our people and culture.
We have a range of benefits we offer to our team, such as:
Industry-leading compensation with healthy performance-based incentives.
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across various disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Regular travel opportunities to get the entire VALD team together for your ongoing development.
The latest equipment and remote setup to perform at your best.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Background Check
Successful applicants will be subject to background checks (including identity and criminal record checks).
Location: Rzeszów, Poland
Are you a health professional thinking about a career change? Are you passionate about how technology can help progress your profession? If you have an allied health background or previous experience as a Physical Therapist, a role as a Business Development Manager at VALD could be the change you need!
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 8,000 clients in over 150 countries.
If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with five offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Prior experience working in a clinical or allied health setting, such as a physiotherapist/physical therapist or similar role.
Excellent communication and interpersonal skills via various mediums, including team calls, in-person interaction and sales pipeline reporting.
Be comfortable with targeting new clients.
Willing and able to travel for client meetings and represent VALD at industry conferences and events.
Confidence to persuasively demonstrate VALD systems and communicate product and industry knowledge to clients.
A self-starter who holds themselves accountable for reaching sales targets.
A desire to work with and nurture existing distributor relationships.
Prior experience using CRMs and the Microsoft Office 365 suite of products.
You reside in Rzeszów.
You speak Polish and English (please submit your application in English).
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
An opportunity to travel the world utilizing your health and performance experience is just the beginning when you join VALD. Recently named in LinkedIn's Top 25 Startups for 2022 in Australia, VALD's best asset is not our technology but our people and culture.
We have a range of benefits we offer to our team, such as:
Industry-leading compensation with healthy performance-based incentives.
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across various disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Regular travel opportunities to get the entire VALD team together for your ongoing development.
The latest equipment and remote setup to perform at your best.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Background Check
Successful applicants will be subject to background checks (including identity and criminal record checks).
Location: Bari, Italy
Are you a health professional thinking about a career change? Are you passionate about how technology can help progress your profession? If you have an allied health background or previous experience as a Physical Therapist, a role as a Business Development Manager at VALD could be the change you need!
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology over 10,000 clients in over 100 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Prior experience working in a clinical or allied health setting, such as a physiotherapist/physical therapist or similar role.
Excellent communication and interpersonal skills via various mediums, including team calls, in-person interaction and sales pipeline reporting.
Be comfortable with targeting new clients.
Willing and able to travel for client meetings and represent VALD at industry conferences and events.
Confidence to persuasively demonstrate VALD systems and communicate product and industry knowledge to clients.
A self-starter who holds themselves accountable for reaching sales targets.
A desire to work with and nurture existing distributor relationships.
Prior experience using CRMs and the Microsoft Office 365 suite of products.
You reside in Bari or surrounding.
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
An opportunity to travel the world utilizing your health and performance experience is just the beginning when you join VALD. Recently named in LinkedIn's Top 25 Startups for 2022 in Australia, VALD's best asset is not our technology but our people and culture.
We have a range of benefits we offer to our team, such as:
Industry-leading compensation with healthy performance-based incentives.
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across various disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Regular travel opportunities to get the entire VALD team together for your ongoing development.
The latest equipment and remote setup to perform at your best.
Monthly fitness and wellness allowance.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Background Check
Successful applicants will be subject to background checks (including identity and criminal record checks).
Location: Lyon, France
Are you a health professional thinking about a career change? Are you passionate about how technology can help progress your profession? If you have an allied health background or previous experience as a Physical Therapist, a role as a Business Development Manager at VALD could be the change you need!
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 8,000 clients in over 150 countries.
If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with five offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Prior experience working in a clinical or allied health setting, such as a physiotherapist/physical therapist or similar role.
Excellent communication and interpersonal skills via various mediums, including team calls, in-person interaction and sales pipeline reporting.
Be comfortable with targeting new clients.
Willing and able to travel for client meetings and represent VALD at industry conferences and events.
Confidence to persuasively demonstrate VALD systems and communicate product and industry knowledge to clients.
A self-starter who holds themselves accountable for reaching sales targets.
A desire to work with and nurture existing distributor relationships.
Prior experience using CRMs and the Microsoft Office 365 suite of products.
You reside in Lyon.
You speak French and English (please submit your application in English)
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
An opportunity to travel the world utilizing your health and performance experience is just the beginning when you join VALD. Recently named in LinkedIn's Top 25 Startups for 2022 in Australia, VALD's best asset is not our technology but our people and culture.
We have a range of benefits we offer to our team, such as:
Industry-leading compensation with healthy performance-based incentives.
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across various disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Regular travel opportunities to get the entire VALD team together for your ongoing development.
The latest equipment and remote setup to perform at your best.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions of Employment
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: Ho Chi Minh City, Vietnam
About Our Client
Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals.
Since its establishment, the company has focused on introducing advanced medical technologies and skincare solutions to the market while maintaining high standards of quality and customer service.
With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation.
Job Description
Our client is looking for a Product Manager to manage the execution of the organization's branding and marketing efforts. This includes managing the organization's brand image, digital marketing communications, and promotional campaigns. The Product Manager leverages market research on brand awareness, market trends, and target buyer and seller landscapes to enhance promotion of the organization's product and service offerings.
In addition, the Product Manager collaborates with regional teams to compare geographical trends and share ideas on various promotions and offerings. Analytical and innovative, the Product Manager leverages data analytics to identify key market trends and develops successful digital marketing programs and initiatives.
The Product Manager networks extensively outside of the office to stay in close contact with key industry stakeholders, constantly looking out for new marketing opportunities.
Key Responsibilities
Develop and execute comprehensive
product marketing and brand strategies
to promote the company's portfolio of medical aesthetic products.
Develop and implement integrated marketing plans aligned with overall business and product objectives.
Conduct
market research and competitor analysis
to identify market trends, customer preferences, emerging opportunities, and competitive activity.
Develop target customer profiles and identify opportunities to improve customer engagement and product positioning.
Develop and execute
digital and social media marketing strategies
to increase brand visibility, reach, and engagement across relevant platforms.
Plan and manage marketing campaigns across digital, social media, print, and other relevant channels.
Work closely with Sales and other cross-functional teams to align marketing initiatives with commercial objectives and customer needs.
Support the development and execution of
new product launches, product promotions, and go-to-market initiatives
.
Develop marketing communications and content initiatives that effectively communicate product benefits and value propositions.
Build and maintain strong relationships with
key opinion leaders (KOLs), healthcare professionals, influencers, agencies, and other relevant industry partners
.
Monitor marketing KPIs and campaign performance, analyse relevant data, and recommend improvements to optimize effectiveness and ROI.
Work with external vendors, creative agencies, and other partners to execute marketing initiatives and campaigns.
Identify opportunities to leverage new digital marketing tools, platforms, and technologies to improve marketing effectiveness.
Ensure marketing activities and product communications are aligned with relevant
industry regulations and compliance requirements
.
Requirements
Bachelor's degree in
Marketing, Business Administration, Communications, or a related field
.
Proven experience in
product marketing, brand marketing, or marketing
, preferably within the
medical aesthetics, healthcare, medical devices, skincare, pharmaceutical, or related industries
.
Experience developing and executing integrated marketing campaigns across digital and offline channels.
Strong understanding of
digital and social media marketing
, with hands-on experience managing relevant marketing channels.
Strong analytical skills with the ability to interpret market and campaign data and translate insights into actionable strategies.
Experience in
product launches, go-to-market initiatives, or product promotion
is highly preferred.
Strong communication, presentation, stakeholder management, and interpersonal skills.
Experience working with
KOLs, healthcare professionals, influencers, or industry partners
is an advantage.
Knowledge of regulatory and compliance requirements within the medical aesthetics or healthcare industry is a plus.
Creative and strategic thinker with strong attention to detail and a results-oriented mindset.
Comfortable working in a fast-paced and dynamic environment with the ability to manage multiple priorities and meet deadlines.
Why choose our client?
Supportive workplace culture
Excellent exposure with continuous learning opportunities
Clear paths for career growth and advancement
Location: Colombia; Venezuela, Bolivarian Republic of; Argentina; Honduras; Costa Rica; Dominican Republic
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a versatile and professional Bilingual Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our diverse customer base, providing seamless support in both English and Spanish. This is a critical position that ensures every customer, regardless of their native language, receives an exceptional experience. If you are a clear communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you.
Key Responsibilities
Manage inbound and outbound calls professionally in both English and Spanish
Address customer inquiries, resolve complaints, and provide accurate information about products or services
Maintain detailed and accurate records of all customer interactions within the company database
Escalate complex issues to the appropriate department while ensuring a smooth hand-off for the customer
Meet or exceed key performance indicators (KPIs) related to call quality, resolution time, and customer satisfaction
Requirements
Fluency in both English and Spanish (written and verbal)
Proven experience in a customer service or call center environment
Strong active listening skills and the ability to demonstrate empathy toward customer needs
Proficiency with basic computer systems and CRM software
Ability to multitask and navigate between different software applications while speaking with customers.
Previous experience in a remote call center setting
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
Location: Colombia; Venezuela, Bolivarian Republic of; Argentina; Honduras; Costa Rica; Dominican Republic
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a versatile and professional Bilingual Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our diverse customer base, providing seamless support in both English and Spanish. This is a critical position that ensures every customer, regardless of their native language, receives an exceptional experience. If you are a clear communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you.
Key Responsibilities
Manage inbound and outbound calls professionally in both English and Spanish
Address customer inquiries, resolve complaints, and provide accurate information about products or services
Maintain detailed and accurate records of all customer interactions within the company database
Escalate complex issues to the appropriate department while ensuring a smooth hand-off for the customer
Meet or exceed key performance indicators (KPIs) related to call quality, resolution time, and customer satisfaction
Requirements
Fluency in both English and Spanish (written and verbal)
Proven experience in a customer service or call center environment
Strong active listening skills and the ability to demonstrate empathy toward customer needs
Proficiency with basic computer systems and CRM software
Ability to multitask and navigate between different software applications while speaking with customers.
Previous experience in a remote call center setting
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
Location: Amman, Jordan
We are looking to hire a Business Development Manager (BDM) with 5-10 years’ experience in sales of banking and payment solutions. The BDM must have worked with all renowned banks in Jordan and will be responsible for the sales cycle from cold calls to signing contracts to recurring maintenance. BDM will perform market analysis and will develop the relationships with the management and senior staff in the banking and Financial Service Industry.
Responsibilities
Achieve and enhance sales targets established by ProgressSoft.
Prepare and execute a sales plan for Jordan's market which meets ProgressSoft’s 2022-2026 Strategy and Business plan.
Manage the whole sales cycle, coordinating with Product Owners, Project Managers and Technical Team Leaders.
Work with related ProgressSoft team to ensure proper engagement with customers and understanding their requirements.
Cooperate with the Bidding Team to deliver documents and proposals which detail the Business Requirement and ProgressSoft competence.
Negotiate proposals and contracts of solutions and recurring maintenance.
Excessive use of ProgressSoft’s CRM to build and update client profiles.
Analyze and prepare comparison sheets between ProgressSoft and competitive products.
Identify new markets and opportunities.
Develop strong distribution channels with renowned global, regional and local firms.
Requirements
Proven track record of sales in Jordan, In the banking and financial sector.
Ability to deal with all levels of staff within an organization.
Strong negotiation skills with decision makers.
Excellent command of English language.
Very good communication, presentation and interpersonal skills.
Very good understanding of banking and payments systems.
Organized, focused, ambitious and independent.
Location: Sint Maarten, Netherlands
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: United Kingdom
About Flosum
Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release.
About the Role
We're hiring a
Salesforce Technical Evangelist
— the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community.
You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you.
What You'll Do
Own our webinar engine.
Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline.
Evangelize Flosum + Salesforce.
Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content.
Rapidly absorb and teach new technology.
Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike.
Engage our user community constantly.
Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy.
Connect the channels.
Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others.
Represent Flosum in the ecosystem.
Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems.
Partner across teams.
Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes.
Requirements
What You Bring
3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect.
Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus.
A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence.
Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline).
Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape.
Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create.
Excellent written and verbal English communication skills.
Why Flosum
Bootstrapped and profitable — we answer to customers, not investors
High-visibility role with direct access to the CEO and product leadership
A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem
Competitive compensation, benefits, and the freedom to build your personal brand alongside ours
Location: Netherlands
About Flosum
Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release.
About the Role
We're hiring a
Salesforce Technical Evangelist
— the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community.
You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you.
What You'll Do
Own our webinar engine.
Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline.
Evangelize Flosum + Salesforce.
Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content.
Rapidly absorb and teach new technology.
Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike.
Engage our user community constantly.
Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy.
Connect the channels.
Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others.
Represent Flosum in the ecosystem.
Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems.
Partner across teams.
Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes.
Requirements
What You Bring
3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect.
Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus.
A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence.
Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline).
Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape.
Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create.
Excellent written and verbal English communication skills.
Why Flosum
Bootstrapped and profitable — we answer to customers, not investors
High-visibility role with direct access to the CEO and product leadership
A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem
Competitive compensation, benefits, and the freedom to build your personal brand alongside ours
Location: London, United Kingdom
About Flosum
Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release.
About the Role
We're hiring a
Salesforce Technical Evangelist
— the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community.
You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you.
What You'll Do
Own our webinar engine.
Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline.
Evangelize Flosum + Salesforce.
Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content.
Rapidly absorb and teach new technology.
Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike.
Engage our user community constantly.
Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy.
Connect the channels.
Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others.
Represent Flosum in the ecosystem.
Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems.
Partner across teams.
Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes.
Requirements
What You Bring
3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect.
Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus.
A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence.
Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline).
Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape.
Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create.
Excellent written and verbal English communication skills.
Why Flosum
Bootstrapped and profitable — we answer to customers, not investors
High-visibility role with direct access to the CEO and product leadership
A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem
Competitive compensation, benefits, and the freedom to build your personal brand alongside ours
Location: United States
About Flosum
Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release.
About the Role
We're hiring a
Salesforce Technical Evangelist
— the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community.
You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you.
What You'll Do
Own our webinar engine.
Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline.
Evangelize Flosum + Salesforce.
Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content.
Rapidly absorb and teach new technology.
Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike.
Engage our user community constantly.
Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy.
Connect the channels.
Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others.
Represent Flosum in the ecosystem.
Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems.
Partner across teams.
Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes.
Requirements
What You Bring
3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect.
Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus.
A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence.
Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline).
Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape.
Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create.
Excellent written and verbal English communication skills.
Why Flosum
Bootstrapped and profitable — we answer to customers, not investors
High-visibility role with direct access to the CEO and product leadership
A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem
Competitive compensation, benefits, and the freedom to build your personal brand alongside ours
Задачи:
— Владеть полным циклом продукта Swap от этапа исследования и стратегии до разработки дорожной карты, доставки, запуска, роста и оптимизации с ответственностью за измеримые пользовательские и бизнес-результаты.
— Определять видение продукта, стратегию, дорожную карту, приоритеты, требования, метрики успеха и критерии готовности к запуску.
— Руководить сложными кросс-функциональными инициативами с командами Product Owners, Product Design, QA, Engineering, Marketing, Legal и Sales & Business Development, согласовывая владение, зависимости, планы выхода на рынок и готовность бизнеса.
— Проводить структурированные исследования, изучение клиентов, проверку гипотез и эксперименты перед значительными инженерными инвестициями.
— Создавать обоснованные инвестиционные кейсы, используя продуктовую и блокчейн-аналитику, оценку возможностей, конкурентный бенчмаркинг, анализ затрат и выгод и соответствующие стратегические рамки.
— Использовать AI для ускорения исследований, документации, открытий, приоритизации и экспериментов, создавая повторяемые рабочие процессы и проверяя результаты на точность, релевантность и потенциальные искажения.
— Использовать Dune Analytics и другие платформы продуктовой или блокчейн-аналитики для проверки предположений, определения KPI, измерения результатов и корректировки дорожной карты при изменении данных.
— Отслеживать пользователей, конкурентов, динамику рынка и новые DeFi-протоколы, превращая возможности, риски и угрозы в продуктовые инициативы или эксперименты.
— Руководить продуктовыми решениями по маршрутизации, агрегации, API, интеграциям, источникам ликвидности, производительности, масштабируемости и надежности, балансируя между текущими конкурентными потребностями и долгосрочной эволюцией платформы.
— Коммуницировать направление продукта, инвестиционные рекомендации, компромиссы, риски, производительность и прогресс дорожной карты техническим, нетехническим и исполнительным заинтересованным сторонам.
Требования:
— Опыт управления продуктом не менее 6 лет, включая полное владение сложными техническими продуктами или платформами.
— Понимание Web3, DeFi, блокчейн-продуктов, DEX-агрегации, ликвидности, маршрутизации или смежных финансово-технологических областей.
— Опыт определения и реализации продуктовых стратегий, дорожных карт, требований, метрик успеха и планов запуска для сложной продуктовой области.
— Опыт руководства инициативами в областях продукта, инженерии, дизайна, маркетинга и продаж, умение управлять неоднозначностью и обеспечивать доставку без прямого авторитета.
— Тесное сотрудничество с инженерными командами по API, интеграциям, инфраструктуре, архитектуре систем, масштабируемости и производительности.
— Сильные навыки структурированного исследования, изучения клиентов, экспериментов, проверки гипотез, анализа рынка и конкурентов.
— Опыт создания обоснованных кейсов для значительных продуктовых или инженерных инвестиций и презентации рекомендаций технической, нетехнической и исполнительной аудитории.
— Использование продуктовых, бизнес, технических и on-chain данных, включая Dune Analytics или аналогичные платформы, для принятия решений, измерения результатов и корректировки приоритетов.
— Использование AI в исследованиях, открытии, документации, приоритизации или экспериментах с проверкой результатов и сохранением ответственности за решения.
— Отличные письменные и устные коммуникативные навыки, высокая ответственность, внимание к деталям и ориентация на измеримые результаты.
Плюсы:
— Опыт работы с B2B SaaS, API, платформами для разработчиков или инфраструктурными продуктами.
— Опыт работы с партнерами, интеграциями или командами бизнес-развития.
— Опыт создания дашбордов Dune или проведения продвинутого on-chain анализа.
— Опыт проектирования повторяемых AI-поддерживаемых рабочих процессов управления продуктом.
— Опыт презентации значительных инвестиционных рекомендаций руководству или наличие соответствующих сертификатов в области управления продуктом, agile, аналитики, блокчейна, DeFi, AI или технической архитектуры.
Responsibilities:
— Own a portfolio of advertiser and demand-side accounts running user acquisition campaigns on the Xsolla Offerwall, serving as the primary point of contact for day-to-day campaign management and strategic growth.
— Drive revenue growth by identifying upsell and expansion opportunities within existing accounts and onboarding new demand partners aligned with Xsolla's publisher network.
— Monitor campaign performance closely using KPIs such as CPI, CTR, ROAS, ARPDAU, and LTV to diagnose issues, surface insights, and recommend optimizations that improve advertiser outcomes.
— Develop and present data-driven business reviews, campaign recaps, and growth roadmaps that translate performance metrics into clear, actionable strategies for partners.
— Act as a trusted advisor to UA and monetization teams at partner studios, providing guidance on budget allocation, creative strategy, targeting, and bid optimization within the Offerwall environment.
— Collaborate cross-functionally with Xsolla's product, operations, and technical teams to relay partner feedback, resolve campaign blockers, and influence the product roadmap.
— Stay current on trends in mobile user acquisition, rewarded advertising, and the broader AdTech landscape to ensure partner strategies remain competitive.
— Manage multiple accounts and competing priorities simultaneously, consistently delivering results in a fast-paced and evolving environment.
Who you are:
— 3+ years of experience in account management, sales, or business development within AdTech, mobile advertising, user acquisition, or a related performance marketing field.
— Demonstrated track record of growing advertiser accounts, hitting revenue targets, and managing client relationships end-to-end.
— Comfortable working with performance data and KPIs including CPI, CPM, CPC, CTR, ROAS, ARPDAU, and LTV.
— Able to diagnose campaign performance issues, interpret trends, and translate data into concrete recommendations for partners.
— Proficient in tools such as Google Sheets, BI dashboards, and CRM platforms.
— Solid understanding of mobile user acquisition strategies, rewarded advertising mechanics, and performance marketing models.
— Exceptional written, verbal, and presentation skills; able to communicate performance and strategy clearly to both technical and non-technical stakeholders.
— Proven ability to work cross-functionally with product, operations, and technical teams to deliver for clients.
Nice to Have:
— Familiarity with the gaming publisher and advertiser ecosystem, including how game studios approach UA spend, retention, and LTV optimization.
— Experience with demand-side platforms (DSPs), offerwalls, or rewarded ad networks.
— Proactive, entrepreneurial mindset with a genuine interest in the intersection of gaming and performance advertising.
Benefits:
— 100% company-paid medical, dental, and vision plans.
— Unlimited Flexible Time Off.
— Personalized career roadmap for each employee.
— Professional development through training and educational opportunities.
— Supportive environment prioritizing physical, mental, and emotional well-being of employees and their families.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability.
Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.
Responsibilities:
Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success
Support customers building with both the Claude API and Claude for Work
Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives
Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases
Identify common integration patterns and contribute insights back to our Product and Engineering teams
Travel occasionally to customer sites for workshops, technical deep dives, and relationship building
Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns
You may be a good fit if you have:
5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Comfortable with python
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
Please note this role requires 3 days in office per week.
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$240,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
At Anthropic, we believe new AI capabilities are best achieved through secure foundations, not in spite of them. As capabilities grow more advanced, it is critical that progress moves forward safely and for the benefit of all society. It is the reason why security sits at the center of our work, and not as an afterthought.
We're specifically looking for a Software Engineer to help us build and maintain new agentic coding tools for developers. The ideal candidate will have a passion for developer tools, extensive knowledge of diverse programming environments and languages, and experience with advanced LLM features like tool-use, chaining and orchestration patterns, and prompt engineering. Curiosity about AI research is a must!
Responsibilities:
Design, build, and maintain scalable features and infrastructure for AI-powered development tools
Engage directly with developers inside and outside Anthropic to gather insights and improve user experience
Collaborate with researchers to improve model capabilities through shared tools and evals
Stay ahead of advancements in AI-assisted coding by experimenting with new tools, evaluating emerging techniques, and tracking enhancements to existing ones
Contribute across the stack—from front-end UI to back-end infrastructure—to develop new features, fix bugs, and optimize performance
Dive into possibly unfamiliar areas like Python notebooks, VS Code plug-ins, and containerized environments.
You may be a good fit if you:
Are excited about AI-assisted coding as a tool to enhance developer productivity and creativity—not replace human ingenuity
Spend a lot of time refining and customizing your AI workflows
Have experience building and maintaining dev tools
Are an expert in React development, including performance optimization, modern patterns (hooks, context, suspense), and component architecture
Specialize in user experience engineering but are a capable full stack developer
Have hands-on experience working with large language models and prompt engineering
Have worked on projects with stringent safety, security and/or compliance requirements
Care about the societal impacts and ethics of your work
Have 6+ years of work experience
Strong candidates may also have experience with:
Building and maintaining CLI tools
Working in large codebases and quickly jumping in to unfamiliar development environments
Working with container orchestration and cloud infrastructure
Scaling TypeScript projects
Working with alternate JavaScript runtimes like Bun and Deno
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$625,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
УдалённоUzbekistan
УдалённоRzeszów, Poland
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