Location: Barcelona, Spain
Workplace: none
David Kennedy Recruitment
is working with a leading international fashion retailer that is seeking to onboard Customer Support Advisors to assist its customers with shopping-related enquiries
In this role, you support customers with product information, returns, refunds and general shopping enquiries, ensuring a positive customer experience. You provide clear and helpful information, resolve issues efficiently and escalate more complex cases when necessary
Position: Customer Service Advisor
Location: Barcelona, Spain
Model: 100% On-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Respond to customer enquiries about product availability, sizing and general shopping matters
Assist customers with returns, exchanges, refunds and complaints
Provide accurate information about store locations, promotions, retail policies and procedures
Handle customer enquiries through the communication channels assigned to the campaign, which may include phone, email or digital channels
Investigate customer issues and provide appropriate solutions
Escalate unresolved or complex enquiries to the relevant teams
Maintain high standards of customer service and contribute to a positive shopping experience
REQUIREMENTS:
Fluent Basque + English B2
Strong communication and customer-service skills
Customer-oriented mindset with a professional and helpful approach
Ability to understand customer concerns and resolve issues effectively
Strong problem-solving skills and attention to detail
Ability to remain calm and professional when handling complaints
Comfortable working in a fast-paced customer-support environment
BENEFITS:
Permanent employment contract in Spain, including applicable statutory benefits and entitlements
Five weeks of paid initial training to help you start confidently with all the tools and knowledge you need
39-hour working week, Monday to Sunday, between 09:00 and 23:00, with rotating shifts
Gross annual salary plus a gross annual bonus
Modern offices in Barcelona with a terrace, comfortable facilities and team events
Genuine opportunities for professional development and career growth within an international company
Location: Barcelona, Spain
Workplace: none
David Kennedy Recruitment
is working with a leading international fashion retailer that is seeking to onboard Customer Support Advisors to assist its customers with shopping-related enquiries
In this role, you support customers with product information, returns, refunds and general shopping enquiries, ensuring a positive customer experience. You provide clear and helpful information, resolve issues efficiently and escalate more complex cases when necessary
Position: Customer Service Advisor
Location: Barcelona, Spain
Model: 100% On-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Respond to customer enquiries about product availability, sizing and general shopping matters
Assist customers with returns, exchanges, refunds and complaints
Provide accurate information about store locations, promotions, retail policies and procedures
Handle customer enquiries through the communication channels assigned to the campaign, which may include phone, email or digital channels
Investigate customer issues and provide appropriate solutions
Escalate unresolved or complex enquiries to the relevant teams
Maintain high standards of customer service and contribute to a positive shopping experience
REQUIREMENTS:
Fluent Galician + English B2
Strong communication and customer-service skills
Customer-oriented mindset with a professional and helpful approach
Ability to understand customer concerns and resolve issues effectively
Strong problem-solving skills and attention to detail
Ability to remain calm and professional when handling complaints
Comfortable working in a fast-paced customer-support environment
BENEFITS:
Permanent employment contract in Spain, including applicable statutory benefits and entitlements
Five weeks of paid initial training to help you start confidently with all the tools and knowledge you need
39-hour working week, Monday to Sunday, between 09:00 and 23:00, with rotating shifts
Gross annual salary plus a gross annual bonus
Modern offices in Barcelona with a terrace, comfortable facilities and team events
Genuine opportunities for professional development and career growth within an international company
Location: Barcelona, Spain
Workplace: none
David Kennedy Recruitment
is working with a leading airline that is seeking to onboard Basque-speaking Customer Support Advisors to assist passengers across its regional markets in Spain.
In this role, you support customers with travel-related enquiries, provide clear information about airline services and policies, and help resolve issues throughout their travel journey. The ideal candidates have strong communication skills, a customer-focused mindset and the ability to remain calm and professional when assisting passengers with challenging situations
Position: Customer Service Advisor
Location: Barcelona, Spain
Model: 100% On-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Assist passengers with flight reservations, booking amendments and cancellations
Provide information about baggage allowances, delayed luggage and missing baggage
Support customers with online check-in, boarding enquiries and travel documentation
Assist passengers affected by flight disruptions and respond to refund requests
Handle customer complaints and resolve travel-related issues in a professional manner
Explain airline policies, procedures and available options clearly
Deliver a positive customer experience through effective communication and problem-solving
REQUIREMENTS:
Fluency in Basque + English B2
Strong communication and customer-service skills
Ability to understand customer concerns and provide clear, helpful solutions
Calm and professional approach when dealing with stressed or dissatisfied passengers
Strong problem-solving skills and attention to detail
Customer-oriented mindset and ability to work in a fast-paced environment
BENEFITS:
Permanent employment contract in Spain, including applicable statutory benefits and entitlements
Five weeks of paid initial training to help you start confidently with all the tools and knowledge you need
39-hour working week, Monday to Sunday, between 08:00 and 20:00, with rotating shifts
Gross annual salary plus a gross annual bonus
Modern offices in Barcelona with a terrace, comfortable facilities and team events
Genuine opportunities for professional development and career growth within an international company
Barcelona, Spain
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Location: Barcelona, Spain
Workplace: none
David Kennedy Recruitment
is working with a leading airline that is seeking to onboard Galician-speaking Customer Support Advisors to assist passengers across its regional markets in Spain.
In this role, you support customers with travel-related enquiries, provide clear information about airline services and policies, and help resolve issues throughout their travel journey. The ideal candidates have strong communication skills, a customer-focused mindset and the ability to remain calm and professional when assisting passengers with challenging situations
Position: Customer Service Advisor
Location: Barcelona, Spain
Model: 100% On-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Assist passengers with flight reservations, booking amendments and cancellations
Provide information about baggage allowances, delayed luggage and missing baggage
Support customers with online check-in, boarding enquiries and travel documentation
Assist passengers affected by flight disruptions and respond to refund requests
Handle customer complaints and resolve travel-related issues in a professional manner
Explain airline policies, procedures and available options clearly
Deliver a positive customer experience through effective communication and problem-solving
REQUIREMENTS:
Fluency in Galician + English B2
Strong communication and customer-service skills
Ability to understand customer concerns and provide clear, helpful solutions
Calm and professional approach when dealing with stressed or dissatisfied passengers
Strong problem-solving skills and attention to detail
Customer-oriented mindset and ability to work in a fast-paced environment
BENEFITS:
Permanent employment contract in Spain, including applicable statutory benefits and entitlements
Five weeks of paid initial training to help you start confidently with all the tools and knowledge you need
39-hour working week, Monday to Sunday, between 08:00 and 20:00, with rotating shifts
Gross annual salary plus a gross annual bonus
Modern offices in Barcelona with a terrace, comfortable facilities and team events
Genuine opportunities for professional development and career growth within an international company
Location: Mumbai, India
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
What you'll do
Audit Management & Compliance
Independently manage statutory and global audit processes, including preparation and review of financial statements as per IFRS and IND AS.
Act as the primary point of contact for Big-4 auditors; manage queries, data requests, and timely closure of audit observations.
Monitor compliance with statutory timelines and regulatory requirements; maintain a live compliance calendar.
Oversee implementation of corrective action plans and report status to senior leadership.
Monitor changes in accounting standards (IASB, MCA, SEBI) and assess their impact on reporting processes.
Automation, AI & Digital Finance Transformation
Own and drive the automation agenda within the compliance and reporting function — identify high-effort manual processes and lead end-to-end automation using RPA, Power Automate, Python scripting, or equivalent tools.
Design and maintain advanced reporting dashboards and analytics frameworks using Power BI, Tableau, or similar platforms; enable real-time visibility into compliance and reporting KPIs for leadership.
Collaborate with IT and digital finance teams to integrate AI/ML solutions into ERP workflows and reporting pipelines.
Train and upskill team members on automation tools and AI applications relevant to finance operations.
Internal Controls & Risk
Review and monitor internal controls; lead remediation efforts and ensure robust documentation.
Leverage data analytics to proactively identify control gaps, anomalies, and compliance risks.
Support periodic risk assessments and escalate material issues to senior management.
Team & Stakeholder Management
Coordinate with Tax, Treasury, Legal, and Business Finance teams to ensure governance and compliance standards are met.
Prepare cash flow forecasts related to tax payments and share projections with the treasury team.
What You Need for this Role
Need to be a qualified Chartered Accountant (CA).
5–7 years of experience in financial reporting, statutory compliance,
Strong working knowledge of IFRS and IND AS.
Demonstrated experience using AI tools in finance workflows — anomaly detection, AI-assisted reporting, Copilot, or similar.
Experience coordinating with Big-4 auditors and managing audit processes independently.
Familiarity with internal controls frameworks (IFC/SOX/COSO) and ERP systems (SAP/Oracle).
Strong analytical and problem-solving mindset with a passion for digital transformation.
Prior exposure to global teams or multinational environments is preferred.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
Why Join Us?
This is your chance to make a real impact by shaping the future of our talent strategy. You'll be part of a forward-thinking organization where your insights and leadership will help guide us toward global success. If you’re ready to be at the forefront of transforming talent management, we want to hear from you!
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Noida, India
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for a Senior Software Engineer C++/C# to actively contribute to the development of our remote access solution and backend services using modern C++ and C#/.NET technologies. The position will report to the Team Lead Software Development and provides an excellent opportunity to create impact and add value in an agile, modern environment.
Design and develop new functionality for our software solutions using C++ (primary focus) and C#.
Develop and maintain backend services and RESTful web APIs using C# (.NET).
Continuously participate in application design to further enhance our systems and code base regarding reliability, maintainability, scalability, and efficiency.
Work independently on solutions for specified requirements and take responsibility for meeting time and quality specifications.
Continuously integrate, build, and deploy our solutions from test systems to production.
Participate in code reviews and contribute to improving software quality and development practices.
Support the maintenance and modernization of existing software components while developing new features.
Act as an advisor towards product owners regarding feasibility studies and estimates for new functionality.
Requirements
University or college degree in the field of computer science, software engineering, or any other related subject, or relevant work experience.
6+ years of professional experience in software development with modern C++.
Good knowledge of C# backend development and the .NET framework, particularly in developing and maintaining RESTful web APIs and backend services.
Good understanding of Clean Code and Design Patterns for object-oriented programming.
Experience in developing, debugging, and maintaining complex software applications.
Good understanding of software architecture, scalability, performance, and maintainability.
Experience with unit testing and continuous integration practices.
Basic knowledge of TypeScript, particularly React, is an advantage.
Knowledge of SQL and relational databases is advantageous.
Familiarity with Git, Jenkins, and automated build and deployment pipelines is a plus.
Familiarity with AI tools for coding (e.g. Copilot, Claude, Cursor) is a plus.
A positive and solution-oriented mindset paired with a structured and analytical way of thinking and working, being a team player, and being motivated to learn new things.
Fluency in English is mandatory.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
Location: Worldwide
We’re looking for a
Business Analyst
to join our
Antifraud & Disputes team
.
The team is responsible for preventing fraud, developing fraud prevention processes, and implementing controls across the bank’s products and customer journeys. We continuously improve existing fraud prevention mechanisms and support new product launches, ensuring that fraud risks are addressed from the early stages of product development.
Challenges that await you:
Gather, analyze, and document business requirements for fraud prevention tools and processes
Analyze existing fraud prevention processes and identify opportunities for improvement Investigate gaps in fraud controls, including false positives, false negatives, operational bottlenecks, and data quality issues
Translate business requirements into clear specifications and development tasks for Engineering and Data teams
Support the implementation and improvement of fraud prevention controls across existing and new products
Collaborate with Operations and Design teams to improve investigation workflows and case management tools
Analyze operational metrics to evaluate fraud control effectiveness and identify areas for optimization
Coordinate with cross-functional teams to support solution development, implementation, and rollout
Maintain clear and up-to-date documentation of business processes, requirements, and implemented solutions
What makes you a great fit:
1+ year of experience as a Business Analyst, Product Analyst, or in a related role (including internships)
Experience gathering, documenting, and managing business requirements Understanding of business processes and basic process modeling techniques
Basic SQL skills or willingness to develop them Ability to translate business needs into clear requirements for technical teams
Basic understanding of system integrations, APIs, and data flows
Analytical and structured thinking with the ability to identify problems and evaluate possible solutions
Good communication skills and ability to work with cross-functional teams
B2 or higher English level for effective communication with an international team
Your bonus skills:
Experience working with BI tools such as Superset or Tableau
Basic understanding of fraud prevention concepts, including transaction monitoring, risk scoring, alert management, and case management
Familiarity with microservices architecture or event streaming technologies such as Kafka
Spanish language skills
Our ways of working:
Innovative Spirit:
A commitment to creativity and groundbreaking solutions
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
Relocation support
to Georgia with assistance for the employee and their family
Flexible work
from one of our offices or remote
Healthcare Coverage
Education Budget:
Language lessons, professional training and certifications
Wellness Budget:
Mental health and fitness activity reimbursements
Vacation Policy:
Annual leave and paid sick leave as per applicable policies
Location: Berlin
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
ROLE SUMMARY
You own the marketing-technology layer behind Taxfix's growth: the conversion signals that tell ad networks who converted, the customer data that powers CRM, the consent flows that decide what we may share and with whom, and the referral program, one of the growth mechanics the team owns end to end. This is a senior individual-contributor role with no direct reports. You set direction for a small engineering team (a tech lead plus 3–4 engineers, two-week sprints) that supports four products across three markets, with Paid Acquisition, CRM, Brand and Creative as internal customers. A typical week mixes debugging a missing ad-network event, scoping a referral reward, settling a data-sharing question with Legal, and explaining trade-offs to leadership. All work, including across markets, happens in English; German is not required.
WHAT YOU'LL DO
- Own conversion-signal engineering for paid acquisition: client-side and server-to-server events into Singular, Firebase/GA4, Google Ads and TikTok, including synthetic events, revenue values and predicted-LTV signals.
- Run the referral program as a product: reward mechanics, eligibility and fraud rules, voucher infrastructure (Voucherify), the in-app voucher wallet, entry points, and the experiments that tune them.
- Grow push and marketing-consent opt-in through permission primers, iOS/Android OS permission flows and notification preferences.
- Keep CRM data trustworthy: Braze attributes and events, Snowflake-to-Braze syncs, event-loss monitoring, and moving legacy messaging (SendGrid, Firebase) onto Braze.
- Turn consent and privacy requirements into product behaviour, and work with Legal on what data can go to which partner.
- Adapt tracking, CRM attributes and attribution to company launches, such as new subscription pricing tiers, without breaking downstream campaigns or reporting.
- Turn stakeholder requests, support escalations and spike findings into tickets engineers can start on, and decide what goes into the sprint.
- Weigh roadmap work against platform upkeep: pipeline migrations, security fixes, end-of-life SDKs.
- Design A/B tests (Eppo) and read the results for marketing and consent opt-s, and referral changes.
- Report progress, risks and trade-offs in writing to marketing leadership, including VP and C-level.
MUST-HAVE SKILLS AND EXPERIENCE
- Several years as a product manager owning martech, growth infrastructure or data products, setting your own roadmap with senior stakeholders.
- Hands-on mobile and web attribution: an MMP (Singular or comparable), server-to-server events, and ad-network conversion setups (Google Ads, TikTok).
- Event-tracking depth: you can define an event schema, write a tracking spec, and trace a missing or duplicated event through Segment, Google Tag Manager and the receiving platform.
- CRM data platforms, ideally Braze: custom attributes, event-triggered segmentation, data ingestion and sync quality.
- Working knowledge of EU consent and privacy: GDPR, consent mode, iOS App Tracking Transparency, and how push permissions behave on iOS and Android.
- Experimentation: framing hypotheses, choosing and configuring metrics, judging when a result is real.
- Precise writing: specs that engineers (and AI coding agents) can start on without a meeting, and concise updates and decision memos for leadership.
- Enough technical fluency to work through trade-offs with engineers across mobile apps (React Native), backend services and data pipelines, and to triage production incidents.
NICE TO HAVE
- Performance marketing experience with the main app and web acquisition channels (e.g. Google Ads, TikTok).
- Referral, loyalty or voucher programs; Voucherify specifically.
- Predicted-LTV or value-based bidding signals (e.g. Churney).
- Deep linking and deferred deep linking across ad networks.
- AI-driven CRM orchestration (Aampe) or creative asset tooling (Frontify, AI creative tagging).
- Building AI agents or automation for product and engineering workflows.
- Querying data yourself in SQL (Snowflake), and familiarity with dbt and Airflow.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Check out our Life at Taxfix https://www.linkedin.com/company/taxfix/life/8684512c-424f-44de-8d07-6e6b516e3319/?viewAsMember=true page on LinkedIn to get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Location: Singapore
Workplace: Hybrid
About Cantina
Cantina Labs develops social AI technologies, including real-time models that enable expressive, lifelike characters. Our work connects advances in video generation and multimodal AI with new ways for people to create, communicate and interact. These capabilities underpin our flagship platform, Cantina, and the broader experiences we are building.
About the Role
We’re looking for a Visual Data Curation Specialist to join our growing research team in Singapore. You will identify and evaluate image and video sources that support the development of our video generation and multimodal models.
This role combines visual expertise, research and analytical judgment. You’ll work closely with researchers and engineers to understand data requirements, translate them into sourcing priorities, and develop a systematic approach to assessing content quality and relevance.
You’ll own sourcing and curation projects from initial discovery through review and refinement, helping the team make better decisions about the visual data used in model development.
What You’ll Do
- Identify and evaluate image and video sources across creator communities, specialist websites, archives and platforms such as YouTube, TikTok, Bilibili, Instagram and Vimeo.
- Partner with researchers to translate model development priorities into clear sourcing briefs, selection criteria and content categories.
- Assess content across aesthetics, technical quality and research relevance, considering factors such as composition, lighting, resolution, camera movement, subject motion and visual consistency.
- Build and maintain a structured source catalogue with representative examples, relevant metadata, quality assessments and clear recommendations.
- Identify gaps in coverage across subjects, styles, environments and types of motion, and propose targeted sourcing approaches to address them.
- Review sample content with research and engineering colleagues, incorporate feedback and refine selection criteria as requirements evolve.
- Document source provenance and available usage information, flagging ownership, licensing or access questions for review.
- Develop repeatable curation workflows, tagging systems and quality guidelines, and identify tools that improve the efficiency and consistency of the work.
What You’ll Bring
- Strong visual judgment and the ability to explain how an image or video meets creative, technical, or research requirements.
- A background in film, photography, animation, design, visual arts, media, or a related field, demonstrated through education, professional experience, or a portfolio. Prior experience in machine learning is not required.
- Strong research skills, including the ability to investigate unfamiliar topics, assess sources, and turn findings into useful recommendations.
- A systematic approach to organizing information and confidence using spreadsheets, databases, or digital asset management tools.
- Clear communication, with the ability to translate visual observations into precise feedback for technical colleagues.
- The ability to work independently, clarify open-ended requirements, prioritize tasks, and take ownership of work quality.
- Curiosity about generative AI and the ability to learn new tools and workflows quickly. Prior machine learning experience is not required.
Nice to Have
- Hands-on experience in photography, filmmaking, video editing, animation, or other visual production.
- Experience in content research, editorial curation, digital asset management, or archive research, including knowledge of visual content communities across platforms and cultures.
- Familiarity with dataset curation, annotation, quality assurance, or model evaluation.
- Experience with generative image or video tools, basic scripting, SQL, or workflow automation.
Benefits We Offer
- Competitive salary and generous company equity
- Personal time off and paid holidays
- Health insurance
- Global travel insurance: Covers you when traveling internationally
- Monthly spending stipend: $500 (~S$635)
- Equipment: All equipment needed for your home office
Location: Almaty, Kazakhstan
At
Bradken
, we're equipping the resource sector for a sustainable future. Our products operate in some of the world's toughest mining environments, helping customers improve productivity, reliability, and operational performance.
We're seeking a
Key Account Manager
to lead and grow strategic dealer and customer relationships across our Mining Products portfolio. This is an opportunity to work closely with customers, mine sites and channel partners, delivering solutions that create value while driving profitable growth across the region.
About the Role
You will play a key role in supporting Bradken's growth across the mining sector by developing strong partnerships, identifying new opportunities, and helping customers achieve better operational outcomes.
With a strong focus on
Customer Centricity
, you'll work closely with dealers and mine site customers to understand their challenges and deliver tailored technical and commercial solutions. You'll demonstrate
Innovation
by identifying opportunities to improve product performance and uncover new avenues for growth. Through a
One Team
approach, you'll collaborate with Engineering, Product Development, Manufacturing and Supply Chain teams to ensure customers receive exceptional support and service.
Your Impact
You will:
Develop and grow strategic dealer and key customer relationships across the mining sector.
Identify and convert new business opportunities while increasing market share across assigned territories.
Provide technical and commercial support across Ground Engaging Tools (GET), Undercarriage and Bucket product lines.
Conduct regular site visits to support product performance, strengthen customer engagement and identify operational improvements.
Develop account plans, sales forecasts and pipeline reporting through Salesforce.
Partner with internal teams to deliver customer-focused solutions and support long-term business growth.
Monitor competitor activity, market trends and customer requirements to support strategic decision-making.
Support commercial, forecasting and warranty activities to deliver strong customer outcomes.
About You
You are a commercially minded sales professional who enjoys building trusted relationships, solving customer challenges and developing opportunities that create value.
You will bring:
Experience in technical sales, account management or mining-related commercial roles.
Knowledge of mining, mobile plant, wear products or related heavy industry environments.
The ability to engage confidently with both operational and corporate stakeholders.
Strong commercial awareness and relationship-building capability.
Experience working independently while collaborating across global teams.
Proficiency in Salesforce CRM and Microsoft Office applications.
Qualifications in Mechanical Engineering, Metallurgy or a related discipline, or equivalent industry experience.
Willingness to travel domestically and internationally as required.
Fluency in
English, Kazakh and Turkish
.
Job Location:
Almaty, Kazakhstan
Why Bradken?
Everyone has a story. Be part of ours.
You'll join a global team that values safety, innovation and collaboration. Working alongside industry experts, you'll have the opportunity to influence customer outcomes, strengthen strategic partnerships and contribute directly to Bradken's continued growth across the region.
We offer:
Safety-first environment and mindset
Flexible work options
Competitive Total Reward Packages, including sales incentives
EAP for you and your family
How We Hire
About Our Screening Process
As we work with teams around the world, time-zone differences can make live screening challenging. To support a fair, consistent and inclusive evaluation process, we may invite candidates to complete a one-way video screening at a time that suits them. If you require adjustments or an alternative format, we're happy to discuss this with you.
Before commencing employment, you will be required to complete a psychometric assessment and pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.
Location: Hyderabad, India
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Senior Software Engineer
Location- Hyderabad, India
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.
From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale.
We’re looking for a
Senior Software Engineer
to join our
Hyderabad (Hybrid - 3 days from the office)
team. In this role, you’ll help us improve code structure and architecture while leading team project planning to maximise efficiency and reliability across our production systems.
Get to know our
Engineering
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
Here’s what your day-to-day might look like:
Drive Technical Excellence:
Improve code structure and architecture across your team’s remit, performing high-impact code reviews to ensure quality and scalability.
Lead Project Planning:
Foresee dependencies and risks, partnering closely with Product and Design to ensure smooth delivery of complex features.
Optimise Operations:
Simplify the maintenance and operation of production systems, promoting visibility, health, and operational readiness.
Collaborate & Influence:
Build relationships across engineering teams to identify collaboration opportunities and influence the wider technical roadmap.
Mentor & Hire:
Support the personal growth of your colleagues through technical guidance and take an active role in conducting engineering interviews to scale our team.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Strong Engineering Principles:
Deep pride in writing readable, well-designed, and well-tested software.
Backend Expertise:
Significant experience building web-based applications (we use Go, Ruby/Rails, Python, Scala, and Rust).
Data Proficiency:
Practical experience with relational databases (PostgreSQL, MySQL) and "NoSQL" backends like Redis, DynamoDB, or ElasticSearch.
Systems at Scale:
Proven ability to manage web architecture at scale (handling 20krpm and above).
Technical Leadership:
Experience breaking down large pieces of work and guiding implementation choices for a team of engineers.
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community organisers, proud parents, and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our
Engineering Interview Guide here
to help you feel confident at each stage.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: US: Massachusetts Remote Worker
Workplace: Remote
The role & it's impact:
As a Senior Account Executive, you will be a strategic partner for large and mid-tier accounting practices, helping them navigate their digital transformation. Your primary focus is to drive net new business as you develop and execute digital strategies that enable these partners to successfully migrate their clients onto the Xero platform, driving growth for their business and ours.
This is a high-impact, field-based position across San Francisco where you will own your territory and build deep, lasting relationships with accounting partners.
The team & how they connect:
You will join a goal-motivated sales team of eight that thrives on achieving collective success and delivering measurable outcomes. You will work closely with Senior Account Executive colleagues and Partner Consulting to ensure a unified approach to territory management and expansion.
Initially you will focus on:
- Developing formal engagement plans and project strategies to support partner migrations.
- Driving sustainable adoption and revenue growth across your territory of accounting and bookkeeping partners
- Managing a consistent cycle of appointments and meetings within your allocated territory to drive and deepen an online strategy
- Recruiting, educating, and growing your partner base by delivering events and certification training
- Using Salesforce to maintain accurate data and ensure excellence in forecasting and territory management
Where and how you can work:
This is a field-based role that offers the freedom to work autonomously while managing your specific territory. You should expect regular travel for client visits, including driving throughout Illinois for face-to-face meetings. We embrace hybrid working, providing beautiful office spaces for collaboration alongside the flexibility to manage your own schedule and boost days.
Here are some of the things we are looking for:
- You bring a results-driven approach and a genuine enthusiasm for building strong, rapport-based relationships with accounting partners.
- Your background includes proven success in field account management and a track record of meeting and exceeding sales targets
- You possess an interest in the fintech market and the ability to educate others on digital resources and online accounting
- You will have the initiative to work independently while staying process-oriented and detail-focused
- Your communication and presentation skills allow you to deliver engaging events and influence digital strategy at a practice level
- You have experience using CRM tools, such as Salesforce, to manage client communications and sales cycles
Compensation:
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- California, New York and Washington: $110,000 - $120,000
- All other US States: $106,200 - $115,200
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: US: New York Remote Worker
Workplace: Remote
The role & it's impact:
As a Senior Account Executive, you will be a strategic partner for large and mid-tier accounting practices, helping them navigate their digital transformation. Your primary focus is to drive net new business as you develop and execute digital strategies that enable these partners to successfully migrate their clients onto the Xero platform, driving growth for their business and ours.
This is a high-impact, field-based position across San Francisco where you will own your territory and build deep, lasting relationships with accounting partners.
The team & how they connect:
You will join a goal-motivated sales team of eight that thrives on achieving collective success and delivering measurable outcomes. You will work closely with Senior Account Executive colleagues and Partner Consulting to ensure a unified approach to territory management and expansion.
Initially you will focus on:
- Developing formal engagement plans and project strategies to support partner migrations.
- Driving sustainable adoption and revenue growth across your territory of accounting and bookkeeping partners
- Managing a consistent cycle of appointments and meetings within your allocated territory to drive and deepen an online strategy
- Recruiting, educating, and growing your partner base by delivering events and certification training
- Using Salesforce to maintain accurate data and ensure excellence in forecasting and territory management
Where and how you can work:
This is a field-based role that offers the freedom to work autonomously while managing your specific territory. You should expect regular travel for client visits, including driving throughout Illinois for face-to-face meetings. We embrace hybrid working, providing beautiful office spaces for collaboration alongside the flexibility to manage your own schedule and boost days.
Here are some of the things we are looking for:
- You bring a results-driven approach and a genuine enthusiasm for building strong, rapport-based relationships with accounting partners.
- Your background includes proven success in field account management and a track record of meeting and exceeding sales targets
- You possess an interest in the fintech market and the ability to educate others on digital resources and online accounting
- You will have the initiative to work independently while staying process-oriented and detail-focused
- Your communication and presentation skills allow you to deliver engaging events and influence digital strategy at a practice level
- You have experience using CRM tools, such as Salesforce, to manage client communications and sales cycles
Compensation:
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- California, New York and Washington: $110,000 - $120,000
- All other US States: $106,200 - $115,200
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Poland
Job Overview:
We are seeking a skilled and experienced Azure DevOps Engineer with a strong background in Linux administration to join our dynamic team. The ideal candidate will be responsible for managing and optimizing our Azure cloud infrastructure, ensuring seamless CI/CD pipelines, and maintaining the security and efficiency of our Linux-based systems.
Senior Level - L3
Required Azure Cloud Experience
Key Responsibilities:
•
Azure Cloud Management:
• Design, implement, and manage Azure infrastructure using Infrastructure as Code (IaC) tools like Terraform, ARM templates, or Bicep.
• Automate cloud deployments and manage resources using Azure DevOps pipelines, scripts, and other automation tools.
• Monitor and optimize the performance, scalability, and cost of Azure services.
•
CI/CD Pipeline Development:
• Create, maintain, and enhance CI/CD pipelines for applications and services hosted on Azure.
• Collaborate with development teams to integrate code repositories, build processes, and deployment automation.
• Ensure proper version control and release management practices are followed.
•
Linux Administration:
• Manage and maintain Linux servers, ensuring high availability, security, and performance.
• Perform regular system updates, patches, and configuration management using tools like Ansible, Puppet, or Chef.
• Troubleshoot and resolve system-related issues, including networking, security, and application performance.
•
Security and Compliance:
• Implement and enforce security best practices for both Azure cloud services and Linux servers.
• Conduct regular security assessments and audits, applying patches and updates as necessary.
• Ensure compliance with relevant regulations and industry standards.
•
Collaboration and Support:
• Work closely with development, QA, and operations teams to streamline processes and improve efficiency.
• Provide support for production systems, including on-call rotations as needed.
• Document processes, configurations, and best practices for both Azure and Linux environments.
Required Skills and Qualifications:
•
Technical Expertise:
• Proven experience with Azure cloud services, including VM management, networking, storage, and security.
• Strong proficiency in Linux system administration, including experience with Red Hat, Ubuntu, or CentOS.
• Hands-on experience with CI/CD tools like Jenkins, Azure DevOps, GitLab, or similar.
• Proficient in scripting languages such as Bash, PowerShell, or Python.
• Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes.
•
Problem-Solving:
• Strong analytical and troubleshooting skills, with the ability to diagnose and resolve complex technical issues.
• Experience in performance tuning, monitoring, and capacity planning for cloud and Linux environments.
•
Soft Skills:
• Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
• Strong documentation skills and attention to detail.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
Preferred Qualifications:
• Certification in Azure (e.g., Azure Administrator, Azure DevOps Engineer).
• Experience with cloud-native tools and services like Azure Kubernetes Service (AKS), Azure Functions, or Logic Apps.
• Experience with network security and VPN configuration in cloud environments.
• Familiarity with database management in cloud environments (SQL, NoSQL).
Location: Serbia
Job Overview:
We are seeking a skilled and experienced Azure DevOps Engineer with a strong background in Linux administration to join our dynamic team. The ideal candidate will be responsible for managing and optimizing our Azure cloud infrastructure, ensuring seamless CI/CD pipelines, and maintaining the security and efficiency of our Linux-based systems.
Senior Level - L3
Required Azure Cloud Experience
Key Responsibilities:
•
Azure Cloud Management:
• Design, implement, and manage Azure infrastructure using Infrastructure as Code (IaC) tools like Terraform, ARM templates, or Bicep.
• Automate cloud deployments and manage resources using Azure DevOps pipelines, scripts, and other automation tools.
• Monitor and optimize the performance, scalability, and cost of Azure services.
•
CI/CD Pipeline Development:
• Create, maintain, and enhance CI/CD pipelines for applications and services hosted on Azure.
• Collaborate with development teams to integrate code repositories, build processes, and deployment automation.
• Ensure proper version control and release management practices are followed.
•
Linux Administration:
• Manage and maintain Linux servers, ensuring high availability, security, and performance.
• Perform regular system updates, patches, and configuration management using tools like Ansible, Puppet, or Chef.
• Troubleshoot and resolve system-related issues, including networking, security, and application performance.
•
Security and Compliance:
• Implement and enforce security best practices for both Azure cloud services and Linux servers.
• Conduct regular security assessments and audits, applying patches and updates as necessary.
• Ensure compliance with relevant regulations and industry standards.
•
Collaboration and Support:
• Work closely with development, QA, and operations teams to streamline processes and improve efficiency.
• Provide support for production systems, including on-call rotations as needed.
• Document processes, configurations, and best practices for both Azure and Linux environments.
Required Skills and Qualifications:
•
Technical Expertise:
• Proven experience with Azure cloud services, including VM management, networking, storage, and security.
• Strong proficiency in Linux system administration, including experience with Red Hat, Ubuntu, or CentOS.
• Hands-on experience with CI/CD tools like Jenkins, Azure DevOps, GitLab, or similar.
• Proficient in scripting languages such as Bash, PowerShell, or Python.
• Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes.
•
Problem-Solving:
• Strong analytical and troubleshooting skills, with the ability to diagnose and resolve complex technical issues.
• Experience in performance tuning, monitoring, and capacity planning for cloud and Linux environments.
•
Soft Skills:
• Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
• Strong documentation skills and attention to detail.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
Preferred Qualifications:
• Certification in Azure (e.g., Azure Administrator, Azure DevOps Engineer).
• Experience with cloud-native tools and services like Azure Kubernetes Service (AKS), Azure Functions, or Logic Apps.
• Experience with network security and VPN configuration in cloud environments.
• Familiarity with database management in cloud environments (SQL, NoSQL).
Location: Romania
Job Overview:
We are seeking a skilled and experienced Azure DevOps Engineer with a strong background in Linux administration to join our dynamic team. The ideal candidate will be responsible for managing and optimizing our Azure cloud infrastructure, ensuring seamless CI/CD pipelines, and maintaining the security and efficiency of our Linux-based systems.
Senior Level - L3
Required Azure Cloud Experience
Key Responsibilities:
•
Azure Cloud Management:
• Design, implement, and manage Azure infrastructure using Infrastructure as Code (IaC) tools like Terraform, ARM templates, or Bicep.
• Automate cloud deployments and manage resources using Azure DevOps pipelines, scripts, and other automation tools.
• Monitor and optimize the performance, scalability, and cost of Azure services.
•
CI/CD Pipeline Development:
• Create, maintain, and enhance CI/CD pipelines for applications and services hosted on Azure.
• Collaborate with development teams to integrate code repositories, build processes, and deployment automation.
• Ensure proper version control and release management practices are followed.
•
Linux Administration:
• Manage and maintain Linux servers, ensuring high availability, security, and performance.
• Perform regular system updates, patches, and configuration management using tools like Ansible, Puppet, or Chef.
• Troubleshoot and resolve system-related issues, including networking, security, and application performance.
•
Security and Compliance:
• Implement and enforce security best practices for both Azure cloud services and Linux servers.
• Conduct regular security assessments and audits, applying patches and updates as necessary.
• Ensure compliance with relevant regulations and industry standards.
•
Collaboration and Support:
• Work closely with development, QA, and operations teams to streamline processes and improve efficiency.
• Provide support for production systems, including on-call rotations as needed.
• Document processes, configurations, and best practices for both Azure and Linux environments.
Required Skills and Qualifications:
•
Technical Expertise:
• Proven experience with Azure cloud services, including VM management, networking, storage, and security.
• Strong proficiency in Linux system administration, including experience with Red Hat, Ubuntu, or CentOS.
• Hands-on experience with CI/CD tools like Jenkins, Azure DevOps, GitLab, or similar.
• Proficient in scripting languages such as Bash, PowerShell, or Python.
• Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes.
•
Problem-Solving:
• Strong analytical and troubleshooting skills, with the ability to diagnose and resolve complex technical issues.
• Experience in performance tuning, monitoring, and capacity planning for cloud and Linux environments.
•
Soft Skills:
• Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
• Strong documentation skills and attention to detail.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
Preferred Qualifications:
• Certification in Azure (e.g., Azure Administrator, Azure DevOps Engineer).
• Experience with cloud-native tools and services like Azure Kubernetes Service (AKS), Azure Functions, or Logic Apps.
• Experience with network security and VPN configuration in cloud environments.
• Familiarity with database management in cloud environments (SQL, NoSQL).
Location: Shanghai, China
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title
League of Legends
to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the
League of Legends
experience.
We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.
That's where you come in.
As a
Game Designer
, you will design, tweak, and optimize the player experience. Your analytical skills, player insight, and creativity help craft in- and out-of-game experiences that engage and surprise players. You will collaborate with interdisciplinary teams and work with every tool at hand to create and iterate player-focused designs that will delight millions around the world.
As a
Senior Game Designer
on the
Unpublished R&D Product
team, you will design and refine engaging player experiences through thoughtful game design and creative problem-solving. You will translate high-level creative goals into actionable design solutions, working closely with cross-functional teams to develop, prototype, and iterate on high-quality game content. You will apply your design expertise, player insights, and collaborative mindset to help establish best practices and deliver cohesive player experiences. You will report into the Game Director of the team.
Responsibilities:
Design, prototype, and iterate on engaging game content and player experiences, ensuring a high standard of quality, clarity, and player engagement.
Translate creative direction and player experience goals into effective, actionable game design solutions.
Develop and refine content structures and design approaches that support engaging and cohesive player experiences.
Evaluate and validate design solutions through prototyping, playtesting, and feedback, making improvements based on findings.
Create clear design documentation that can be evaluated and implemented by cross-functional partners.
Establish design principles, best practices, and workflows to support consistent quality and efficient development.
Collaborate with game design and other disciplines to align on design goals, address challenges, and continuously improve the player experience.
Required Qualifications:
8+ years of professional experience in game design, narrative design, or a related discipline.
Strong understanding of game design principles, including content structure, pacing, player motivation, and player experience.
Demonstrated ability to translate high-level creative goals into engaging and cohesive interactive experiences.
Hands-on experience with game development tools, editors, scripting systems, or equivalent content creation workflows.
Strong game design judgment, with the ability to identify design challenges, evaluate solutions, communicate trade-offs, and iterate based on feedback.
Experience collaborating with cross-disciplinary teams across multiple stages of game development.
Experience delivering and iterating on game content across development cycles with evolving requirements and priorities.
Fluency in Mandarin Chinese.
Desired Qualifications:
Experience owning or leading game design, narrative design, or related design initiatives.
Experience in related game design disciplines and a strong understanding of how different design elements contribute to the overall player experience.
Experience developing scalable content creation approaches and maintaining quality within production constraints.
Experience working on early-stage game development projects, with a demonstrated ability to navigate ambiguity, iterate effectively, and maintain high-quality standards.
Fluency in written and spoken English.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
You’ll join a full-stack data team building the systems making our AI agents measurably smarter with every interaction, building the real-time pipelines, analytics products, and deep personalization primitives that turn millions of conversations into business outcomes. You’ll work across these areas:
- Data Foundations: Architect and build our core platform to handle data at scale with low latency. This includes our real-time eventing infrastructure, streaming and batch ETL pipelines, and our Iceberg-based data lakehouse. You will own the systems for interactive OLAP querying, orchestration, and experimentation, ensuring our data is trustworthy, fast, and easy to use for the entire organization.
- Memory & Personalization: Power the next generation of intelligent experiences. You will develop the systems for long-term agent memory, build reusable Customer Data Platform (CDP) primitives, and implement the optimization loops that allow our agents to personalize interactions and demonstrably lift business outcomes.
WHAT YOU'LL BRING
We’re excited to meet candidates who bring depth in one of these areas:
Platform Engineering
- You have designed, built, and operated large-scale data systems, processing terabytes or petabytes of data with technologies like Spark, Flink, Trino/Presto, and data lakehouse formats like Iceberg or Hudi.
- You possess strong backend and distributed systems fundamentals in a language like Go, Scala, or Python. You understand the trade-offs of different storage engines, query plans, and data serialization formats.
- You have a history of implementing pragmatic data governance, lineage, and testing. You’ve built platforms that are cost-aware, highly operable, and a delight for other engineers to build upon.
- You're well-versed in data modeling best practices (dimensional modeling, star/snowflake schemas, slowly changing dimensions) and know how to optimize analytical query patterns for both traditional OLAP systems and modern cloud data warehouses.
Product Engineering
- You have a portfolio of shipped data products, including analytics dashboards, data visualization tools, or alerting and exploration systems.
- You are a skilled full-stack engineer (e.g., TypeScript/React and a service layer like Go), with a keen eye for performance, API design, and polish.
- You excel at turning ambiguous questions into clear, intuitive interfaces. You have strong product sense around information architecture, handling empty states, and making complex data explainable.
- You have practical experience with ML-powered product features, such as personalization, recommendations, or classification systems.
Shared Qualities
- Strong software engineering background with 4-7+ years of hands-on development experience in building and shipping production systems or products.
- A passion for being on the frontier of AI products.
- High agency and a bias to action in a high-autonomy environment.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- Deep experience with event streaming platforms (e.g., Kafka, Kinesis) and real-time data processing.
- Experience with modern data visualization libraries (e.g., ECharts, D3.js) and the principles of building performant, reusable charting components for complex data.
- Production experience with recommender systems or optimization loops (e.g., multi-armed bandits, ranking).
- A track record of leading complex technical projects or mentoring other engineers.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Almaty, Kazakhstan; As we work with teams around the world, time-zone differences can make live screening challenging
seniorHyderabad, India; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief