Вакансии

Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support. Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies — all thanks to a dedicated global team driving real impact. With SIMPLE as a partner in their pocket, users feel cared for and empowered to embrace — and stick to — new healthy habits. Задачи: — Lead and execute monetization projects within the CRM team, taking ownership of campaigns that drive revenue growth. — Design and optimize lifecycle journeys with a focus on acquisition, conversion, and win- strategies. — Implement a hands-on approach to CRM operations, managing high volumes of campaigns and ensuring seamless execution. — Develop innovative segmentation and communication strategies through continuous testing and experimentation. — Build a robust A/B testing framework, analyzing results to propose data-driven improvements. — Ensure campaign deliverability and technical soundness, troubleshooting issues and coordinating with engineering teams when needed. — Collaborate closely with Growth, Design, Analytics, and other cross-functional teams to align CRM initiatives with broader business goals. — Monitor and analyze key CRM performance metrics, preparing detailed reports and actionable insights. — Own technical CRM setup, including campaign automation, deliverability optimization, and tool integrations. — Serve as a proactive problem-solver, bringing forward new ideas to improve processes, enhance user experiences, and maximize monetization outcomes. — Maintain a hands-on approach to operational tasks, balancing execution with strategic input. Требования: — 5+ years of CRM experience, both in developing communication strategies and in hands-on execution. — A strong monetization mindset, with the ability to evaluate initiatives based on revenue potential. — Proven track record in customer lifecycle management and implementing strategies that drive measurable revenue growth. — Technical expertise in CRM systems (Braze, Customer.io experience is a plus) and the ability to ensure flawless campaign execution and troubleshooting. — Proficiency in analytical tools, with a results-driven approach to experiment tracking and performance analysis. — Comfortable working in cross-functional environments, particularly in collaboration with Growth teams and developers. — Hands-on operational expertise in managing high-volume communications and setting up CRM workflows. — A proactive problem-solver with a self-starter attitude, eager to bring innovative ideas to the table. — Experience improving email deliverability would be a plus. Условия: — Remote, in-office, and hybrid work opportunities. — The equipment you need to do your job. — A premium SIMPLE subscription. — 21 days annual leave, plus bank holidays (those observed where you live). — Flexible hours. We focus on your results, not how long you spend at your desk. — Competitive salary package commensurate with experience.

Location: Paris, France Workplace: Hybrid 🩺 Why Prévenir Prévenir is a new Occupational Health and Prevention Service (SPSTI) in the Île-de-France region. Our ambition is to rethink occupational health in order to improve its impact on employees’ lives and the experience of healthcare professionals, leveraging Alan’s technology. Our first medical centre has opened at 117 Quai de Valmy, 75010 Paris, and this is just the beginning! 👉 To learn more about what day-to-day life is like at Prévenir, click here https://prevenir.fr/carrieres. ⭐ The role, concretely Are you excited about building, structuring and scaling HR operations in a company that's just getting started? You will join Prévenir at a very early stage and help build the foundations of our People and administrative operations as the company scales. This role is particularly suited to someone who has already experienced a fast-growth environment, whether in a start-up, scale-up or during a 0-to-100 journey. We're in the early chapters: this isn't about running existing processes — it's about creating them from scratch so they hold up at much larger scale. The role brings a product mindset to People operations, where every key moment of the employee experience is carefully designed, with a constant focus on simplicity and automation. You'll work closely with Lucie, who makes the final calls depending on topic complexity and supports you as you grow into autonomy. Your time is split between: - Employee journey: onboarding, probation-period tracking, setting up and running performance reviews, feedback processes, and monitoring team engagement. - Documentation & operational efficiency: writing clear, user-centric documentation, spotting friction, simplifying or automating recurring processes. You leverage AI to multiply the impact of your work. - People admin: leave and absence management, payroll back-and-forth, contracting and employee administrative follow-up, onboarding formalities and affiliations (health/provident insurance, occupational health), GDPR compliance. - Operational finance: expense reports, preparing and sending accounting documents to Impulsa, preparing routine filings (including VAT). Over time, this person will take ownership of payroll management in coordination with our accounting partner, with training and support. 👤 The profile we're looking for Essential: - At least 5-6 years of experience in People Ops, very hands-on, and comfortable with admin topics (e.g., managing the relationship with an accounting firm) - Previous experience in a fast-scaling company, start-up or scale-up, ideally having helped build or scale People processes during a period of significant growth. - Business curiosity: genuinely interested in what's happening on the business side, and able to connect your work to where the company is heading - Versatility across People and Corporate/Admin topics, with a strong People focus - Rigour and rock-solid attention to detail - Autonomy: you don't wait to be told there's a problem — you spot it, bring a solution, and know when to loop someone in on the tricky ones - Demonstrated interest in automating and improving recurring processes, and genuine enthusiasm for AI - Comfort interacting with a wide range of stakeholders, including senior profiles when needed - Fluent English (written and spoken) to interact with the Alan team - Based in Paris or the Île-de-France region, with the ability to work onsite regularly, ideally three days per week or more. Ideally: - Experience in MedTech or in a start-up / scale-up - Sensitivity to the medical world (professional or personal) - Note: a 100% Occupational Health background may not be the right cultural fit, but worth testing 🙏 What we offer - Location: 117 Quai de Valmy, Paris 10th, in a brand-new centre designed to support high-quality practice - Base salary: between €53,000 and €61,000 gross per year, depending on experience and level - Profit-sharing scheme: 10%, in line with Prévenir’s framework - Benefits: daily transport costs covered, company restaurant, RTT days and regular team events

Задачи: — заниматься безопасностью корпоративной Wi-Fi и локальной сети; — работать с сегментацией, WPA3, гостевым трафиком и контролем подключаемых устройств; — проводить security review рабочей платформы: проверять конфигурации, открытые порты и эндпоинты, типовые уязвимости; — выполнять точечные задачи по инфраструктурной безопасности совместно с CSO. Требования: — практический опыт в сетевой безопасности; — понимание принципов защиты сетевой инфраструктуры; — готовность работать из офиса; — ответственность и умение доводить задачи до результата. Будет плюсом: — опыт web- или инфраструктурных security-аудитов; — учебные проекты / pet-projects в security; — опыт в iGaming, платежных компаниях или другой регулируемой сфере. Отдельно ценится техническая аккуратность при работе с production: важно понимать границы допустимых действий и уточнять, что именно можно тестировать в боевом контуре.

Location: Spain, Remote Workplace: remote Introduction to the Team & Role   What if your team was the one that got to build the future of how a company runs — and tried it on itself first?   GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.   We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.   You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.   This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.   Key Responsibility Areas Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement. Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt. Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility. Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down. Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals. Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function. Drive adoption and change management for new GTM capabilities across distributed teams. What You'll Do Within 1 month, you will: Know the team, the stack, and the cross-functional leaders and teams you’ll partner with Understand the main business challenges and opportunities for each GTM function Own the team's current quarterly objectives and the routines that keep them visible. Within 3 months, you will: Have taken one major cross-functional change from plan to done Own the full vendor-renewal cycle across the commercial stack Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Within 6 months, you will: Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch. Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio Within 12 months, you will: Show, in numbers, the capacity the commercial organization reinvested because of what the team built. Have a development path agreed with each member of the team. Have the team recognized as the company's reference for AI-native operations The Skill Set 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate. Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine. Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus. Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good. You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue. You drive  strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption. Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly. Run vendor evaluations end to end Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care. Fluent English (US/UK) / B2 level or equivalent (FR). Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary and a variable component 📈 Benefits: Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund. Leave requests are subject to local policies. Balance: Flexible hours, Total work from home possible anywhere in Spain 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Call with the Talent Acquisition Manager Discovery Interview with the Hiring Coach (VP of Operations) Case Study with the Hiring Coach and future Team Clarification Interview with Future Direct Reports Convexity Culture  Interview Offer! Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: London, England; Remote, Europe; Remote, Asia; Remote, US Workplace: remote About us   Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?   We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.   Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally   Our culture   We build trusted products that help people access and discover economic opportunities.   We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.   We’re a global team building products people can actually use, turning complex technology into something simple and reliable.   We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.   About the Role Aave is looking for a Protocol Security Researcher to help build its internal protocol security function. The role sits at the intersection of smart contract security, protocol design, adversarial research, and AI-assisted review. You will help assess major protocol changes before deployment, maintain security context across Aave’s deployed systems, and reason about the risks introduced by critical dependencies, integrations, and Aave-adjacent infrastructure. This is not a narrow audit role. The goal is to improve Aave’s ability to understand and reduce protocol risk continuously. How you can make an impact: Review major Aave protocol changes before external audit or deployment Perform attacker-driven analysis of smart contracts, protocol mechanisms, and integrations Participate in design and architecture discussions early enough to influence security-relevant decisions Identify risks in Aave-adjacent systems, including assets, bridges, oracles, adapters, and critical dependencies Contribute to AI-assisted security tooling and evaluate its effectiveness in real review workflows Turn review findings into reusable knowledge, invariants, assumptions, and testing or monitoring ideas Work with monitoring and incident response teams when review findings imply operational detection or response needs Collaborate with external auditors by helping define scope, known risks, and areas of concern Let's connect if you have: 5+ years of relevant security experience Strong smart contract security background Ability to independently review complex codebases and reason about protocol-level failure modes Attacker mindset: you can move from “this looks wrong” to “this is how it could be exploited” Strong understanding of DeFi mechanisms, including lending, liquidations, accounting, oracles, collateral, governance, and integrations Evidence that you are actively using AI to improve security research, review quality, or review throughput Clear written communication: you can explain risk, impact, uncertainty, and trade-offs to engineers and non-security stakeholders Good judgment about severity, exploitability, and when a finding matters Nice to haves: Experience with formal methods, fuzzing, invariant testing, or custom security tooling Experience building internal tools for security review, code understanding, or knowledge management Experience working with external audit firms or leading audit engagements Familiarity with governance payloads, upgrade systems, permissioning, and incident response Open-source security research, published findings, CTFs, bug bounties, or prior public vulnerability research Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!   Equal opportunities statement:   Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.

Location: London, Remote Workplace: remote Introduction to the Team & Role   What if your team was the one that got to build the future of how a company runs — and tried it on itself first?   GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.   We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.   You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.   This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.   Key Responsibility Areas Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement. Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt. Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility. Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down. Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals. Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function. Drive adoption and change management for new GTM capabilities across distributed teams. What You'll Do Within 1 month, you will: Know the team, the stack, and the cross-functional leaders and teams you’ll partner with Understand the main business challenges and opportunities for each GTM function Own the team's current quarterly objectives and the routines that keep them visible. Within 3 months, you will: Have taken one major cross-functional change from plan to done Own the full vendor-renewal cycle across the commercial stack Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Within 6 months, you will: Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch. Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio Within 12 months, you will: Show, in numbers, the capacity the commercial organization reinvested because of what the team built. Have a development path agreed with each member of the team. Have the team recognized as the company's reference for AI-native operations The Skill Set 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate. Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine. Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus. Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good. You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue. You drive  strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption. Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly. Run vendor evaluations end to end Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care. Fluent English (US/UK) / B2 level or equivalent (FR). Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Call with the Talent Acquisition Manager Discovery Interview with the Hiring Coach (VP of Operations) Case Study with the Hiring Coach and future Team Clarification Interview with Future Direct Reports Convexity Culture  Interview Offer! Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Berlin, Remote Workplace: remote Introduction to the Team & Role   What if your team was the one that got to build the future of how a company runs — and tried it on itself first?   GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.   We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.   You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.   This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.   Key Responsibility Areas Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement. Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt. Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility. Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down. Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals. Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function. Drive adoption and change management for new GTM capabilities across distributed teams. What You'll Do Within 1 month, you will: Know the team, the stack, and the cross-functional leaders and teams you’ll partner with Understand the main business challenges and opportunities for each GTM function Own the team's current quarterly objectives and the routines that keep them visible. Within 3 months, you will: Have taken one major cross-functional change from plan to done Own the full vendor-renewal cycle across the commercial stack Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Within 6 months, you will: Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch. Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio Within 12 months, you will: Show, in numbers, the capacity the commercial organization reinvested because of what the team built. Have a development path agreed with each member of the team. Have the team recognized as the company's reference for AI-native operations The Skill Set 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate. Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine. Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus. Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good. You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue. You drive  strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption. Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly. Run vendor evaluations end to end Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care. Fluent English (US/UK) / B2 level or equivalent (FR). Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary, a variable component and equity 📈 Benefits: Work From Home perks, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, Total work from home possible anywhere in Germany 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Call with the Talent Acquisition Manager Discovery Interview with the Hiring Coach (VP of Operations) Case Study with the Hiring Coach and future Team Clarification Interview with Future Direct Reports Convexity Culture  Interview Offer! Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock human performance. WHOOP empowers its members to perform at a high level by providing a deep understanding of the interactions between their unique physiology and chosen behaviors. As a Program Manager at WHOOP, you will be a critical member of the team that develops the next generation of models that will power the features we can provide to members. This role sits at the intersection of machine learning, data science, sensor intelligence, platform engineering, and product, and is responsible for translating complex technical work into clear plans, dependencies, and outcomes to ensure projects are delivered on time, aligned to strategy, and built for scale. Success in this role will require a high degree of adaptability and a solutions mindset, ability to simplify complexity, while continuously managing shifting priorities. Foundation AI capabilities are critical to our ability to innovate quickly and responsibly. This role ensures that the underlying systems powering our features are delivered thoughtfully, reliably, and in a way that unlocks impact across the entire organization. RESPONSIBILITIES: - Drive Foundation AI projects from kickoff through development to deployment and stabilization - Support the VP of Foundation AI to translate strategy into executable roadmaps with clear milestones, risks, dependencies, and success metrics - Develop project plans consistent with business goals and requirements for algorithm performance - Establish and maintain program governance, including planning cadences, status reporting, decision forums, and executive communication - Work with the FAI team, Data Science, Sensor Intelligence, WHOOP Labs, Data Engineering, Software, Firmware to ensure project objectives and priorities are aligned across departments - Bring together key stakeholders to facilitate timely and lasting decision-making - Partner with the extended team on compute infrastructure planning, focusing on availability constraints, capacity forecasting, vendor quotes/lead times, and tradeoffs across vendors. - Partner with the broader RAD program management team to continuously improve the development process to enable execution of projects in an organized, methodical, and predictable manner. - Identify and manage project risks and issues, ensuring mitigations are in place to reduce potential impacts. - Facilitate cross-functional communication across WHOOP for awareness and understanding. - Understanding of technical issues to facilitate resolution of project blockers is a plus QUALIFICATIONS: - 2+ years of industry experience in program or project management, preferably involving AI/ML, data platforms or large-scale systems - Experience working with AI or applied ML teams - Familiarity with agile methodologies, sprint planning, backlog grooming processes - Data-driven approach to strategic planning, comfortable reviewing metrics and identifying ways to measure program success - Familiarity with AI/ML concepts (e.g., model training, inference, data pipelines, evaluation, experimentation), hands-on coding experience is not required - Clear, confident communicator who can bridge deeply technical teams and business stakeholders - Proven ability to influence without authority and drive alignment across diverse teams - Nice to Have: - Experience working with research teams - Background in consumer technology, platforms, or data-driven products - Experience organizing projects using Jira or similar platforms This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $$125,000-$175,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.   In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.   These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.   Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.

Location: European Union Workplace: Remote ABOUT PLAYSON Playson builds premium casino games and platform solutions for operators worldwide. Our products reach millions of players across regulated markets, and we ship frequently - which means our certification and compliance evidence has to be as well-engineered as the games themselves. We are hiring a Software Developer, Compliance, to own that engineering: a pipeline that lets us ship faster and safer, and a defence of the platform and the games that holds up in front of a lab, an ISO assessor, and a future SOC 2 auditor. About the role You are a software developer sitting inside compliance. You will build and continuously evolve a secure compliance pipeline so we can ship games and platform changes faster and safer - and you will be the technical person who defends what we shipped when an auditor, a certification lab, or a regulator asks. The scope is not games alone. You will stand in front of game certification labs, and you will also defend the platform: ISO certification of our systems and the evidence work that leads into a future SOC 2 audit. In every case, the job is the same. You produce the proof. You walk the auditor through it. You answer the question that was asked, with the evidence that was requested, and you stop there. You will own the technical side of game certification. You take a game math package from the review channel to the lab, you produce the evidence the lab needs - build hashes, PAR sheets, configuration snapshots, version manifests - and you answer the lab's technical questions yourself, without a developer sitting next to you. When a certificate comes back, you are the person who confirms every deficiency is closed before the game is allowed past the pre-release gate. Between lab submissions, you treat the pipeline as a product. Manual evidence collection, one-off screenshots, and tribal knowledge are the things you replace. You automate controls, tighten the audit trail, and shorten the path from "ready to ship" to "ready to show an auditor" without weakening the bar. Faster and safer at the same time is the point of this role - not one at the expense of the other.   WHAT WE'RE LOOKING FOR - You are a developer first. 3+ years writing production code, comfortable reading someone else's codebase and forming your own opinion about what it does. You are not a documentation coordinator who learned some technical words - Strong Node.js and TypeScript. Our game math packages, engine integration, rules and bets migrations, test suites, and compliance automation are all JavaScript-side. You will read game math code and verify that what it does matches what we told the lab it does - and you will write the tooling that makes that check repeatable - You know what it takes to build certified products. You have worked for an iGaming game provider, a lottery, or another business where products require certification. You understand how that shapes development, testing, and releases, and why the code and supporting evidence need to stay aligned. - You build pipelines, not checklists. You have taken a manual, high-stakes process and turned it into something engineered: automated evidence, versioned artefacts, gates that fail closed - You can read data and write queries. SQL against a production analytics store, log investigation, understanding a metrics pipeline well enough to tell a real control failure from a broken dashboard - Composure in front of an auditor. In a lab session, an ISO assessment, or a future SOC 2 walkthrough, you answer the question that was asked with the evidence that was requested. You communicate with auditors and certification labs precisely and factually. You provide complete evidence for the question or control being assessed, avoid speculation, and escalate regulatory interpretations to the Head of Compliance - You know where your authority ends. When a question moves from technical fact to regulatory interpretation or commercial consequence, you route it to the Head of Compliance instead of improvising - You write clearly and permanently. Compliance evidence is read years later by people who were not in the room. Your documentation has to survive that - You are comfortable saying no. You will be the person telling a squad, under release pressure, that their change does not pass the gate. That conversation needs to be calm, specific, and final - Precise by temperament. You check the version number rather than remembering it. You are not bored by an audit trail     NICE TO HAVE - Direct dealings with a certification lab (GLI, BMM, eCOGRA, iTech Labs, or similar) or a gaming regulator - Hands-on evidence work for ISO 27001, SOC 2, or an equivalent information-security audit - Understanding of RNG, RTP mathematics, and how statistical certification evidence is produced - Familiarity with multi-jurisdiction licensing (UKGC, MGA, and regulated EU and LatAm markets) - Observability and alerting tooling - Datadog or equivalent, including building automation on top of it rather than just reading dashboards - Experience with change-management controls, audit trails, and segregation-of-duties models - Incident response experience, particularly where the incident had a regulatory or audit dimension     WHAT YOU CAN EXPECT ON THIS ROLE - A role with real authority: you hold gate sign-off, and a release does not go past you without it - Genuine engineering work - you own the compliance pipeline as a product, not a pile of checklists with a technical title - Direct exposure to certification labs, ISO assessors, and the path to SOC 2 - rare and portable experience - Close collaboration with math, QA, platform, and SRE across games and the platform - A compliance function that is being built up deliberately, with room to shape how it works WHAT WE OFFER - Competitive Salary - Quarterly Bonuses - Unlimited Paid Time Off - Unlimited Paid Sick Leave - Remote & Flexible Working - Private Medical Insurance - Financial Support for Life Events - Professional Development Budget - International Exposure - Regular Company Events *Benefits may vary depending on location and contractual agreement Join us today!   By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.

Location: Paris, Remote Workplace: remote Introduction to the Team & Role   What if your team was the one that got to build the future of how a company runs — and tried it on itself first?   GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.   We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.   You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.   This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.   Key Responsibility Areas Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement. Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt. Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility. Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down. Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals. Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function. Drive adoption and change management for new GTM capabilities across distributed teams. What You'll Do Within 1 month, you will: Know the team, the stack, and the cross-functional leaders and teams you’ll partner with Understand the main business challenges and opportunities for each GTM function Own the team's current quarterly objectives and the routines that keep them visible. Within 3 months, you will: Have taken one major cross-functional change from plan to done Own the full vendor-renewal cycle across the commercial stack Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Within 6 months, you will: Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch. Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio Within 12 months, you will: Show, in numbers, the capacity the commercial organization reinvested because of what the team built. Have a development path agreed with each member of the team. Have the team recognized as the company's reference for AI-native operations The Skill Set 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate. Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine. Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus. Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good. You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue. You drive  strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption. Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly. Run vendor evaluations end to end Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care. Fluent English (US/UK) / B2 level or equivalent (FR). Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Call with the Talent Acquisition Manager Discovery Interview with the Hiring Coach (VP of Operations) Case Study with the Hiring Coach and future Team Clarification Interview with Future Direct Reports Convexity Culture  Interview Offer! Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Director of Product Security and Incident Response Location: Remote US Compensation Range: $200,000.00 to $210,000.00 plus bonus and equity What You’ll Do: As a Staff CSIRT Analyst, you will be the cornerstone of Huntress’ internal security resilience. You will act as the primary internal escalation point from our SOC, ensuring we protect ourselves with the same rigor and products we use for our customers. In this role, you will strategize with leaders across multiple functions to identify work streams and own the end-to-end incident response lifecycle. You will guide teams, determine key milestones, and proactively anticipate blockers that could hinder our response capabilities. Responsibilities: Incident Response & Triage: Lead the identification, triage, and validation of security incidents through various telemetry sources, acting as the ultimate escalation point for the SOC. Strategic Preparedness: Drive organizational incident readiness by designing and executing practical response exercises (tabletops and purple teaming) to ensure first responders are prepared at all levels of our organization. Telemetry Optimization: Partner with engineering, product security, and detection engineering teams to tune existing telemetry sources to a high true-positive rate, reducing noise and increasing detection efficacy. Offensive Security Partnership: Collaborate closely with the Offensive Security team to identify visibility gaps and ensure proper coverage against modern threat actor TTPs. Partner with product security, engineering, detection engineering, and other applicable business units to close these gaps rather than treating them as a blocker. Continuous Improvement & Leadership : Lead cross-functional Post-Incident Reviews (PIRs) to extract critical lessons learned; own the lifecycle of resulting remediation tasks, driving specific tooling and process enhancements that harden organizational defenses and response against future threats. Stakeholder Communication: Develop and present comprehensive reports and "lessons learned" to stakeholders at all levels following major incidents or exercises. Documentation: Create and maintain playbooks, system configurations, and incident response standards to ensure scalability and supportability. What You Bring To The Team: Experience: 8+ years of experience in Incident Response, SOC Operations, or Digital Forensics (DFIR). Technical Expertise: Advanced knowledge of EDR/MDR platforms, log aggregation (SIEM/ELK), and cloud security environments (AWS/Azure/M365). Problem Solving: Proven ability to articulate the root cause of complex problems using first principles and translate insights into technical solutions. Strategic Thinking: Experience leading small project teams and aligning tech stacks across functions. Communication: Exceptional ability to convey complex technical incident details to both technical teams and executive leadership. Tooling: Familiarity with automation/SOAR platforms and documentation tools like Confluence, Jira, and Lucid Chart. Mindset: A proactive, forward-thinking approach to security with a passion for building "stewardship of culture" through inclusive and actionable security behaviors. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role overview We are seeking a Senior Localisation Quality Engineer, a highly skilled and innovative individual who brings together design-phase product thinking, software engineering expertise, localisation awareness, and technical problem solving. The role builds on the core responsibilities of a Senior Localisation QA Engineer, combining strong localization quality expertise with software engineering, automation, and earlier involvement in the product design and development lifecycle. This role is ideal for someone who has worked closely with design teams in Figma, has experience reviewing and validating designs before implementation, understands how localisation impacts product and UI design, and can build scalable technical solutions to improve quality across the product lifecycle. You will partner with design, engineering, product, and localisation teams to identify risks early, improve design quality and localisation readiness, and create tools, systems, and solutions that enable faster and smarter delivery. Rather than focusing only on post-implementation testing, this role emphasises early engagement in the design phase, including reviewing Figma files, prototypes, design systems, user flows, and content structures to ensure they are scalable, testable, and ready for localisation across languages and regions. You will also contribute as a hands-on engineer, building software, automation, integrations, and AI-driven solutions such as agents, assistants, or plugins that improve workflows, validation, and quality decision-making. The ideal candidate combines strong software development skills, experience working with design systems and Figma-based workflows, practical understanding of localisation and internationalisation, and hands-on interest in engineering solutions to product and quality challenges. Responsibilities Design Systems, Figma & Early Product Quality - Partner with designers, product managers, engineers, and the wider Localisation team to help identify localisation risks early in the design phase. - Support the Localisation team by reviewing Figma designs and providing technical and design expertise to improve localisation readiness before implementation. - Help the Localisation team identify and address design risks such as text expansion, truncation, layout issues, bidirectional languages, locale-aware components, and cross-market scalability. - .Build and improve tools, automation, and processes that enable Localisation QA to identify issues earlier and at scale, including automated design and content validation, screenshot capture, localisation readiness checks, and quality validation across languages and regions. - Work with the wider Localisation team to define best practices and guidance that help designers and engineers create products that are ready for localisation from the start. - Collaborate with design teams on design systems, UI patterns, and content structures to improve quality and reduce downstream issues before code is written. - Help define quality expectations, localisation considerations, and implementation guidance directly from design artefacts and product requirements. Localisation Quality & Testing - Perform hands-on Localisation QA testing across multiple languages, platforms, products, and regions, including linguistic, functional, visual, and internationalisation testing. - Lead and support complex localisation quality initiatives, while contributing directly to day-to-day testing when needed. - Develop and improve localisation test strategies covering linguistic, functional, visual, and internationalisation quality. - Investigate complex localisation and internationalisation issues and work with engineering, design, product, and localisation teams to identify root causes and appropriate solutions. - Help define localisation quality standards and ensure localisation considerations are integrated throughout the product development lifecycle, from design through implementation and release. Software Engineering & Technical Solutions - Design and develop software, internal tools, automation, and reusable services that improve product quality, design validation, and workflow efficiency. - Build scalable software solutions that support validation of product experiences across design, development, and release stages. - Contribute to codebases, frameworks, and technical infrastructure that improve quality signals, design consistency, and localisation support. - Partner with software engineers to improve feature readiness, system testability, and quality-by-design practices. - Integrate validation and quality workflows into modern development environments and CI/CD pipelines where appropriate. Automation, Tooling & Process Improvement - Identify opportunities to reduce manual work and improve localisation and product quality across design, engineering, and localisation workflows. - Design and build tools, automation, integrations, or other technical solutions that help teams review designs, validate content, detect issues, and improve workflows. - Choose the right technical approach for each problem, which may include traditional automation, scripts, plugins, APIs, AI/LLMs, or existing internal tools. - Develop solutions that help identify localisation and quality issues earlier in the product lifecycle and provide faster feedback to teams. - Prototype and test new approaches, measure their value, and develop successful solutions so they can be used by the wider Localisation team and potentially other teams. Cross-Functional Leadership - Act as a bridge across design, engineering, product, and localisation teams, helping align quality, scalability, and user experience goals. - Communicate clearly with both technical and non-technical stakeholders, translating complex issues into actionable recommendations. - Influence teams toward a shift-left, design-led quality approach. - Contribute to planning, design reviews, implementation discussions, and release readiness with a focus on preventing issues early. - Provide technical guidance and mentorship to members of the Localisation team, sharing engineering, automation, localisation, and quality best practices. - Promote a culture of innovation, technical excellence, and continuous improvement. Qualifications Education BS/BA in Computer Science, Engineering, Human-Computer Interaction, Design Technology, or a related field, or equivalent practical experience. Experience - 5+ years of experience in software engineering, design technology, quality engineering, localisation engineering, or related product development roles. - Strong hands-on experience in software development, with the ability to build tools, systems, integrations, or automation that solve real product challenges. - Experience working closely with design teams and Figma workflows, including reviewing designs, prototypes, component systems, and user journeys before implementation. - Experience validating or testing Figma designs for quality, scalability, localisation readiness, and implementation feasibility. - Practical understanding of localisation and internationalisation principles in digital products. - Experience with localisation quality or testing across multilingual products, platforms, or regions. - Strong programming skills in one or more languages such as Python, JavaScript, TypeScript, or Java. - Hands-on experience building or experimenting with AI agents, plugins, copilots, or intelligent workflow tools. - Experience with APIs, structured data, system integrations, and modern software development practices. - Familiarity with developer collaboration tools such as GitHub, JIRA, and Confluence. - Strong understanding of product development lifecycle, Agile methodologies, and cross-functional delivery models. Soft Skills Excellent written and verbal communication skills. Strong product thinking and problem-solving ability. Comfortable operating across design, engineering, product, and localisation domains. Self-motivated, adaptable, and effective in a fast-paced environment. Strong organisational and stakeholder management skills. Desired qualifications Experience with Figma design systems, component libraries, and design-to-development workflows. Experience creating or contributing to Figma plugins, design validation tools, or workflow extensions. Experience building AI agents, assistants, or plugins for design, engineering, content, or localisation use cases. Experience influencing product quality earlier in the lifecycle through design review and engineering collaboration. Familiarity with multilingual product development, translation workflows, or international launch readiness. Experience in video games, consumer technology, digital entertainment, or large-scale product environments. Fluency in one or more non-English languages is a plus. What We Offer The opportunity to shape next-generation quality, localisation, and design-to-development practices. A dynamic and inclusive workplace where technical excellence, collaboration, and global impact thrive. Competitive compensation, performance bonuses, and comprehensive benefits. Career growth opportunities in a forward-looking engineering environment focused on quality, localisation, automation, intelligent systems, and early product excellence. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: United Kingdom (Hybrid); United Kingdom (Remote); Spain; Netherlands Workplace: Hybrid Most money apps talk at you. Cleo talks back ✨ We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance. The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money. We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in. Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥 Meet the team 👥 Here at Cleo, we have ~45 ML engineers ✨ They are the builders behind the AI that powers our product. They design experiments, create models that personalise financial insights, deploy fraud detection systems and scale our conversational AI, making sure that what we build genuinely helps people feel better about their money. From shaping product features and building the models that personalise our users' money journeys, to tackling fraud, scaling our systems and giving leaders the insights they need, our data team is at the heart of it all.   About the role ✍️ We're hiring a Machine Learning Tech Lead to take on technical leadership and ownership of the Payments Intelligence team, managing a team of circa 4 MLEs. This team is responsible for optimising Cleo's payments systems - covering both credit collections and subscription retention - a workstream with a direct impact on the company's financial performance. You'll work closely with your cross-functional squad to understand business issues, then use your ML engineering skills to deploy best-in-class models that move the bottom line. - Lead and manage a team of 4 MLEs - Deploy machine learning models into production - classifiers, payments recommendation systems, and any other model that can have impact, typically working with tabular data rather than language models - Collaborate with product managers, backend engineers, and analysts, playing an active role in planning and sequencing work for the squad - Work closely with engineers to make sure the right data is collected to build future machine learning models What we're looking for 🕵 - At least 5 years of experience in data science, ML engineering, or related roles - At least 1 year of management experience, ideally of a small team - Ability to write production-quality Python code - Experience deploying machine learning models into production - Track record in payments, pricing, risk decisioning, or other business process optimisation problems - Comfortable with complexity, and developing a holistic understanding of a system in order to propose and build solutions - A strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner - Nice to have: experience with credit collections WHAT WE OFFER We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements. For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈 WHAT MATTERS Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits. We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know. We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!

Location: Hungary; Serbia; Montenegro; Portugal Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Up to 24.000 EUR Gross base salary x year - depending on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. B2B Contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Phone Etiquette Test (mock call with an AI agent) - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Romania; Serbia; Montenegro; Hungary; Portugal Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Up to 24.000 EUR Gross base salary x year - depending on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. B2B Contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Bulgaria Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Competitive salary. Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. Salary from 18.000 EUR to 24.000 EUR based on experience b2b freelancer contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Phone Etiquette Test (mock call with an AI agent) - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Greece Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working Salary from 18.000 EUR to 24.000 EUR based on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. b2b contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Amsterdam; Spain; Poland; Cyprus; United Kingdom; Germany Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. We are looking for a Senior Treasury Manager to build and run Finom's treasury function. Finom safeguards a significant book of customer funds across its regulated entities. Net interest income on that book is a meaningful revenue line, and it will grow. Today the function is up and running: the money is placed, the investment policy is in place, and a large part of the book sits with an external asset manager. What we are building now is the machinery around it — an evidenced limit framework, look-through into what our managers actually hold, automated investment accounting, and a reconciled NII number we can defend to an auditor and a regulator. That is the job. You will take part in building it, and you will run it while it is being built. This is a hands-on role at the intersection of regulation, liquidity, and commercial impact — not a back-office position. It suits someone who has done this before in a regulated environment and wants to do it again without four layers of committee above them. What you'll own Liquidity and funding Daily liquidity positioning and float management across entities and accounts Intraday funding of payment channels; nostro and correspondent account management Collateral and minimum-balance obligations across card schemes, T2, and credit providers Contingency funding — the playbook for the day we need €20m by tomorrow morning A daily treasury balance sheet — net liquidity and net capital available — that reconciles Safeguarding and portfolio Portfolio management of safeguarded client funds: term deposits, MMFs, short-dated debt, held directly and via external managers Safeguarding adequacy: shortfall detection, top-up execution, same-currency discipline Instrument eligibility screening under CRR risk-weight, maturity and WAL constraints, and UCITS/MMF rules Independent, evidenced validation that externally managed allocations sit inside mandate — position-level look-through, daily monitoring of concentration, maturity, WAL and credit quality, breach escalation NII forecasting, attribution, and reconciled performance reporting; treasury inputs into the financial model and company forecast Governance and controls Ownership of the investment policy, limit framework, and eligible-instrument register Treasury governance: decision pack, agenda, decision log, and delegated-authority register Pre-deal checks and post-trade evidencing, designed so that the first line executes and the second line challenges Covenant tracking across credit facilities Regulator, external audit, and second-line engagement on treasury and safeguarding matters Systems and data Selection and implementation of investment accounting and treasury tooling — a Clearwater/Advent-class implementation is already in flight and will be yours Custodian, asset-manager and bank data feeds; API connectivity where it exists and pragmatic alternatives where it doesn't Replacing manual spreadsheet processes with something that survives your holiday Commercial Bank, custodian, broker and asset-manager relationships: onboarding, commercial terms, mandate setting, service review Challenging our managers on allocation, transparency and fees — and changing them if the answers are weak What good looks like in the first 12 months Investment policy and limit framework live, with treasury governance running on a documented decision log Daily, evidenced mandate compliance across the full book — we can answer "are we inside the boundaries?" in minutes, not weeks Investment accounting platform implemented; monthly close on the portfolio no longer manual An NII number that is reconciled, attributed, and forecastable A contingency liquidity playbook that has been tested rather than written Who you are 5+ years in treasury, ALM, fixed income, or portfolio management at a regulated financial institution, EMI/PI, or asset manager Direct experience with client money or safeguarding under PSD2 / EMD — core to this role, not adjacent to it Experience building or materially rebuilding a treasury function, not only operating inside an established one Strong command of bond math, yield and duration, MMF mechanics, and credit and concentration risk at instrument level Track record of automating manual treasury processes and implementing treasury or investment accounting systems Comfortable working with position-level data directly — you can interrogate a portfolio file rather than wait for a report Experience with regulators, external audit, and external asset managers (mandate setting, IMA terms, performance challenge) Sound judgement under time pressure in a lean environment with real accountability and limited cover Strong Excel skills Fluent English Nice to have Familiarity with IFRS 9 or Dutch GAAP (RJ 290) financial instrument accounting SQL or Python Experience in a firm transitioning toward a banking licence Experience using AI tools (e.g. LLMs, copilots) to accelerate analytical and reporting workflows What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.