Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
We are seeking a Senior Director to lead our Enterprise Reporting and Analytics Engineering organization, a team of analytics engineers, report developers, visualization specialists, and people leaders. This organization focuses on the last mile of the enterprise data supply chain: the semantic models, curated data products, metric definitions, and consumption experiences that turn engineered data into decisions.
This is not a traditional reporting leadership role; the classic notion of “reporting” in the form of a myriad of dashboards and filters is racing towards obsolescence. But the need for data and insights, and the need to deliver it in a way that is digestible and actionable, is timeless. Yes, governed dashboards and trusted reporting remain the foundation, and this leader must be excellent at that foundation. But the mandate is to move the organization decisively beyond static reporting toward a proactive, intelligent analytics capability: partnering with Data Science to productize and visualize their models, enabling generative AI and LLM-based access to our data, building exception-based systems that alert users when outcomes deviate from expectation in a statistically meaningful way, and designing agents that monitor data continuously and deliver insight without being asked.
Analytics engineering shares much of its DNA with data engineering — modeling, transformation, testing, version control, CI/CD, performance and cost discipline — but is oriented toward business enablement rather than platform and pipeline. Success in this role therefore depends as much on partnership as on technical depth. This leader will work shoulder to shoulder with Data Engineering on the boundary between platform and consumption, with Product Management on roadmap and requirements, with Data Science on advanced analytic products, and with Analytics Operations on a disciplined intake and prioritization process that makes the best possible use of finite capacity.
The ideal candidate has spent years building the traditional foundations — governance, metadata, lineage, dimensional modeling, engaging with enterprise BI platforms— and is now looking to apply that rigor to a fundamentally different generation of analytic products in new and innovative ways.
What you'll be doing:
Organizational Leadership
Lead, coach, and develop an organization of approximately 30 people, including managing through frontline managers; own hiring, role clarity, career pathing, performance management, and succession planning.
Define a multi-year vision and roadmap for enterprise reporting and analytics engineering, and translate it into quarterly outcomes the team and its partners can measure. Partner closely with Product Management to jointly shape the multi-year enterprise end-to-end data strategy.
Own the organization's budget, vendor relationships, and contractor or offshore capacity.
Establish and sustain an engineering culture within an analytics function: peer review, automated testing, documentation standards, source control, CI/CD, etc.
Analytics Engineering and Data Architecture
Drive maturity of the last-mile architecture in partnership with Data Engineering: curated marts, semantic layers, reusable data products, and certified datasets that serve reporting, ai enablement, data science, and downstream applications.
Define and enforce dimensional modeling standards, transformation frameworks, and modular, tested, version-controlled analytics code.
Own the enterprise metric layer so that key business measures carry a single, governed definition regardless of where they are consumed.
Partner with Data Engineering to define clear contracts and handoffs between pipeline and platform work and last-mile modeling, including shared tooling, standards, and escalation paths.
Manage query performance, warehouse consumption, and platform cost as first-class engineering concerns.
Data Governance, Metadata, and Lineage
Own cataloging, business glossary, data certification, and stewardship workflows, leveraging tools such as Atlan as the primary metadata platform.
Maintain column-level lineage across the analytics estate to support impact analysis, change management, audit, and root-cause investigation.
Leverage data access provisioning and entitlement models, including row- and column-level security, in partnership with Security, Privacy, and Compliance.
Collaborate with Data Engineering to drive data quality monitoring, freshness and availability SLAs, observability, and incident response for analytic assets.
Enterprise Reporting and Data Visualization
Drive analytics engagement by leveraging enterprise visualization and provisioning platforms, including Domo and Tableau, in partnership with Data Engineering. Ensure best practices are followed in data architecture, governance, adoption, performance, and total cost management.
Set visualization and information design standards that make reports readable, consistent, accessible, and decision-oriented.
Rationalize the existing reporting portfolio: retire redundant and unused assets, consolidate overlapping content, drive down tech debt and drive consumption toward certified sources.
Build a durable self-service capability through training, templates, community, office hours, and clear guardrails on what belongs in self-service versus centrally managed content.
Advanced, Proactive, and AI-Enabled Analytics
Partner with Data Science to productize their work: build the visualization, interaction, monitoring, and feedback loops that turn models and research into products the business actually uses.
Partner with Product Management and Data Engineering to enable generative AI and LLM access to enterprise data. This includes preparing the semantic and metadata foundation that makes data legible to models, delivering conversational analytics, text-to-SQL, and retrieval-augmented experiences on governed sources, and establishing guardrails, evaluation, and accuracy monitoring so that answers can be trusted.
Build exception-based analytics that detect when an outcome deviates from its expected value in a statistically significant way, using seasonality-aware baselines, forecast residuals, control limits, and anomaly detection rather than static thresholds.
Route those exceptions to accountable owners with context, likely drivers, and a recommended next action; actively tune sensitivity and volume to prevent alert fatigue and preserve signal.
Design and deploy analytic agents that proactively monitor data, investigate variances, assemble narrative explanations, and deliver insight into the tools where people already work.
Shift the organization's consumption model from pull to push: the measure of success is not how many people opened a dashboard, but whether the right person was told the right thing at the right time.
Cross-Functional Partnership, Intake, and Prioritization
Operate as a true partner to Product Management: contribute to roadmap, requirements, user research, and release planning, and run analytics with a product mindset covering personas, adoption metrics, and asset lifecycle management.
Partner with Analytics Operations to run a transparent intake, triage, sizing, and prioritization process, with published capacity, explicit tradeoffs, and reliable delivery commitments.
Make capacity constraints visible to stakeholders and executives, drive reuse over one-off builds, and decline or defer work with evidence rather than friction.
Serve as a senior, executive-facing partner to business functions, translating ambiguous business questions into well-scoped analytic solutions.
What we're looking for:
Bachelor's degree in Computer Science, Information Systems, Engineering, Statistics, Mathematics, Economics, or a related quantitative field; equivalent professional experience will be considered.
15+ years of progressive experience in data, analytics, or business intelligence, including 8+ years leading teams and 4+ years managing managers.
Demonstrated experience leading an organization of 25 or more people in a large, matrixed enterprise.
Strong hands-on foundation in SQL, dimensional modeling, and ELT/ETL design, with production experience on a modern cloud data warehouse or lakehouse (for example Snowflake, Databricks, BigQuery, Redshift, or Synapse) and a transformation framework such as dbt.
Experience applying software engineering practices to analytics work, including Git-based workflows, automated testing, and CI/CD.
Enterprise-scale leveraging of BI and data visualization platforms such as Domo, Tableau, Power BI, or Looker, including governance, provisioning, adoption, and cost management.
Demonstrated ability to participate in driving data governance program covering catalog, lineage, glossary, stewardship, quality, and access, using platforms such as Atlan, Collibra, Alation, or Informatica.
Proven track record of delivering jointly with Data Engineering and Product Management, with clear ownership boundaries and shared accountability.
Direct experience partnering with Data Science, including operationalizing, visualizing, and monitoring model output for business consumption.
Working command of the statistical concepts underlying exception detection, including hypothesis testing, confidence intervals, variance and control limits, seasonality, and forecasting.
Experience running a formal intake, prioritization, and capacity planning process for a shared services or platform organization.
Excellent executive communication and influence skills, with the ability to operate effectively amid ambiguity and competing priorities.
Experience managing budget, vendor contracts, and platform licensing.
Preferred Skills:
Master's degree or MBA in a related field.
Production experience delivering LLM-based analytics: retrieval-augmented generation over governed data, text-to-SQL or conversational BI, semantic layers designed for model consumption, and prompt, evaluation, and cost monitoring frameworks.
Experience designing agentic workflows and orchestration for monitoring, investigation, and notification use cases.
Hands-on experience with Atlan, Domo, and Tableau specifically.
Proficiency in Python or R for prototyping, and familiarity with common statistical and ML libraries and MLOps concepts.
Experience deploying anomaly detection at scale, including alert routing, suppression, and fatigue management.
Familiarity with data product and data mesh operating models, domain-aligned ownership, and data contracts.
Experience operating in an Agile or product operating model at scale, including portfolio, OKR, and roadmap management. Deep experience with the “Silicon Valley” school of Product Management, as exemplified by the “Marty Kagan”-style academic approach a significant plus.
Experience leading global or matrixed teams, including offshore or vendor-partnered delivery models.
Track record leading a major platform migration, consolidation, or reporting rationalization effort.
Demonstrated success attracting, developing, and retaining senior technical talent in a competitive market.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
The Solutions Marketing team positions Fin to win in the market through compelling messaging, content, audience understanding, and field activation. The Director of Solutions will manage a team of solution marketers that will fundamentally help our revenue teams to be more effective and grow Fin ARR. This is a strategic role in the company, working directly with the senior leadership team.
The Role
The Solutions Marketing team can be thought of as the solutions or outbound equivalent of a traditional product marketing team. Fin already has a product marketing team that works closely with product managers to understand our product, create messaging, and build assets for product launches, the Website and our field.
The Solutions Marketing team on the other hand, will focus on our product as a whole and how to best message it to the various audience segments we care about, and then activate revenue teams with that knowledge and content.
What will I be doing?
The work under your team will include:
Partnering with the product marketing team and product and marketing executives on the company messaging Including how we articulate our differentiators to various audiences
For industries that we prioritize, understanding what the buyer cares about and tailoring our messaging and content to win in that industry.
Positioning Fin for enterprise audiences and supporting enterprise & ABM campaigns and sales cycles
Building and managing our customer intelligence program so that our field is always confident and prepared to win every competitive deal
Working closely with Product Marketing and Enablement teams to ensure that the field is equipped with the company, product, and competitive knowledge they need to win at a high rate.
Supporting demand gen campaigns and sales plays with strategy, messaging, and content
What we're looking for
This role is for someone who can understand technology deeply while not losing sight of how to match messaging with audience needs and create content out of it that is compelling and memorable.
You've done this before
8+ years in product marketing or solutions marketing at a B2B SaaS company
4+ years as a manager leading product or solution marketers
Experience in B2B SaaS and, ideally AI-native or AI-centric companies
A track record of success across the organizations you've worked at
Skills you have
Excellent written communication skills and strong editorial judgment. An innate desire to dispense with jargon and corporate speak and create simple yet compelling content.
You’re product forward. You enjoy working with products, getting your hands dirty with the technology, and taking a product-first approach to marketing
You are AI-forward in your work. You actively use AI to make yourself more productive and are very comfortable working within tools like Claude Cowork and Claude Code to move faster
You’re AI forward in your interests. You're well past understanding the basics of the latest trends and technology shifts and enjoy getting into the next level of detail of where the market is going.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $285,000 - $305,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Austin, US
New York, US
San Francisco, US
About the Role
Cloudflare is looking for a Strategy Manager to join the Developer GTM Strategy & Incubation team, focused on Technical Programs. This person will help Solutions Architects, Forward Deployed Engineers, Professional Services, and Developer GTM leadership identify the right customer opportunities, organize technical GTM work, and turn high-value customer engagement into repeatable programs and operating rhythms.
The Developer GTM Strategy & Incubation function exists to evolve the way the Developer GTM team works, designing systems, processes, and GTM motions that accelerate consumption at Cloudflare. This role is focused on the technical side of that motion: where we should spend time, how we coordinate technical resources, how we run customer-facing programs, and how we measure whether technical work is driving the right business outcomes.
The right person is a high-agency operator with strong technical fluency. They do not need to be a Solutions Architect, but they should be comfortable working with technical products, customer architectures, implementation workflows, developer platforms, and customer-facing technical teams.
Responsibilities
Build and scale technical programs:
Design proactive programs for Solutions Architects, Forward Deployed Engineers, and related technical GTM teams. Turn ad hoc motions into repeatable playbooks, operating rhythms, and ownership models where it makes sense.
Coordinate strategic customer engagement:
Project manage high-priority customer initiatives that require technical GTM support. Clarify goals, stakeholders, timelines, resourcing, risks, success criteria, and follow-up.
Plan and scale technical onsite visits:
Build the planning model for strategic customer onsites, including intake, agenda design, staffing, prep, execution, post-onsite follow-up, and measurement.
Improve prioritization and visibility:
Own a clear view of active technical engagements, upcoming opportunities, blockers, outcomes, and resourcing needs. Partner with Revenue Engineering, Data, Sales Strategy, and technical leaders on account propensity, engagement tracking, dashboards, and operating reviews.
Support Professional Services packaging and commercialization:
Partner with Professional Services, Finance, Product, Sales Strategy, and GTM leaders on pricing, packaging, business cases, rollout plans, and feedback loops for technical services offerings.
Incubate and launch new technical programs:
Lead high-priority projects across Developer GTM, support team planning and process improvements, turn technical activity into clear business narratives, and incubate new motions until they are measurable and ready for durable ownership.
Examples of projects this person may own
Build a proactive SA/FDE engagement program for a priority customer segment or product motion.
Partner on an account propensity model that helps determine SA/FDE prioritization, resourcing, and account coverage.
Stand up a technical engagement tracker for active customer work, resourcing, blockers, and outcomes.
Design the planning and follow-up model for technical onsite visits with strategic customers.
Partner with Professional Services to package a repeatable services motion and build the business case for rollout.
What Success Looks Like
Solutions Architects and FDEs have a clearer operating model for proactive programs and strategic customer engagements.
Leadership has a reliable view of technical revenue pipeline, engagement health, account propensity, and investment ROI.
Strategic customer initiatives and technical onsite visits move faster because goals, staffing, owners, success criteria, and follow-up are clear.
Professional Services offerings are easier to understand, price, package, and align to Cloudflare's broader consumption-led strategy.
New technical GTM motions move from ambiguous ideas to measurable programs with durable owners.
Desirable Skills, Knowledge, and Experience
At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply.
6+ years of experience in GTM strategy, business operations, revenue operations, technical program management, solutions strategy, consulting, or a similar cross-functional execution role.
Experience working with technical customer-facing teams such as Solutions Architects, Sales Engineers, Forward Deployed Engineers, Professional Services, Customer Engineering, Developer Relations, or Product.
Strong technical fluency, including the ability to understand customer architecture discussions, implementation tradeoffs, developer platform concepts, and the operating needs of technical GTM teams.
Strong program management ability, including managing complex work streams, driving accountability without direct authority, and keeping teams aligned under pressure.
Strong sense of ownership; someone who takes initiative, works independently, and manages time effectively.
Excellent cross-functional communication skills and the ability to influence and align stakeholders at all levels.
Highly customer-centric, with natural curiosity about technical products and a strategic mindset for solving complex problems.
Comfortable working under pressure and adjusting priorities to meet deadlines in a fast-moving environment.
Strong analytical skills, including comfort using spreadsheets, CRM data, and business dashboards to prioritize work and inform decisions.
Prior experience with Salesforce CRM, Tableau, BigQuery, or BoostUp is a plus.
Background in SaaS or Product-Led Growth (PLG) is a strong plus.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $161,000 - $221,000
For NYC based hires: Estimated annual salary of $153,000 - $210,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, New York, San Francisco,
About the Department
Integrated Network Strategy is where Cloudflare's foundational infrastructure planning, network design, and capacity roadmaps are shaped. We own the systems and processes that enable our global network to scale across 337+ cities in 125+ countries while maintaining industry-leading performance and reliability. We design the architectural standards, capacity methodologies, and hardware evolution strategies that keep Cloudflare's network ahead of exponential growth. Rather than being constrained by the structures which make Cloudflare a massively successful business, we leverage our edge and network to solve infrastructure problems at massive scale and efficiency—something nearly impossible for any other organization.
What you'll do
We are looking for a Staff Engineer to join our team and lead the design, evolution, and operational excellence of our global network infrastructure. You will own the foundational decisions about how our network grows: from capacity planning methodologies and hardware evolution strategies to architectural standards that inform infrastructure teams across the organization. You will work with a team of passionate, talented engineers and architects that are building the systems powering the internet's most critical infrastructure. You will play an active part in shaping the network architecture, strategies, and long-term roadmaps that will keep Cloudflare ahead of unprecedented scale. You will make sure our company hits our ambitious infrastructure and operational goals. You will change what's possible for internet infrastructure.
If you've designed backbone and edge networks from the ground up, automated BGP policy and traffic engineering at hyperscale, driven network planning and sourcing to balance performance, redundancy, and cost, and led teams through major architectural shifts - this is the role for you. You bring a deep understanding of modern routing protocols (BGP, ISIS, RSVP-TE), software-defined forwarding, and the tradeoffs between automation, standardization, and operational flexibility. You excel at building extensible frameworks that allow teams to solve tomorrow's problems without rewiring today's foundation. You have a track record of taking on greenfield problems and turning them into repeatable systems and processes. Most importantly, you have the respect of infrastructure teams because you combine technical depth with strategic thinking and the ability to influence without authority.
Examples of desirable skills, knowledge and experience
Note: it is not required that you have all of these! Teams have varying needs, focuses, and deep expertise areas.
10+ years designing, operating, or planning large-scale network infrastructure at hyperscale (or equivalent)
Proven track record building greenfield network architectures and evolving them as business needs change
Deep, hands-on expertise with modern routing protocols (BGP, ISIS, RSVP-TE, QoS, traffic engineering)
Strong experience with software-defined networking, overlay networks, and programmable forwarding
Expert-level understanding of network economics: cost drivers, capacity planning, peering strategy, and trade-offs between performance, redundancy, and capital efficiency
Track record automating complex network operations and building extensible frameworks that scale across large teams
Experience designing and implementing DDoS mitigation strategies, firewall policies, and network security at scale
Ability to design intent-based systems that reduce operational complexity while maintaining flexibility
Strong systems-level understanding across the full stack: from hardware platforms and protocols through software-defined networking to application-level routing decisions
Experience leading network design, planning, budgeting, and sourcing decisions for large deployments
Ability to think 3–5 years ahead while shipping solutions today
Proven ability to influence without direct authority; comfortable presenting technical recommendations to senior leadership and non-technical stakeholders
Strong writing and documentation skills; able to articulate complex technical decisions and trade-offs clearly
Experience mentoring junior engineers or leading teams through major architectural transitions
Comfortable working in a matrix environment with multiple stakeholders (product, operations, procurement, finance) and driving alignment
Bonus Points
Experience at a hyperscaler or large infrastructure platform (Meta, Google, Netflix, Amazon, Microsoft, etc.)
Background designing and implementing network automation frameworks
Experience with network telemetry, Netflow data analysis, and observability at scale
Track record driving significant cost optimization through network design and peering strategy
Experience with IPv6 deployment and evolution at scale
Knowledge of SDN platforms, hardware abstractions, and vendor-agnostic network design
Familiarity with Cloudflare's products, network, or competitive landscape
What You'll Own
Network Architecture & Design
Design and evolve the architecture of Cloudflare's global network, including core infrastructure patterns, interconnection strategies, and edge deployment models
Establish and maintain design standards that enable consistency, reliability, and defensibility across heterogeneous deployments
Lead architectural reviews; anticipate technical debt and recommend major evolution initiatives, working across team
Capacity Planning & Systems Design
Own the design and continuous improvement of capacity management processes and systems used across infrastructure teams
Develop methodologies for forecasting demand, modeling growth scenarios, and optimizing resource utilization
Build tools, dashboards, and automated systems that make capacity planning visible, transparent, and actionable
Hardware & Network Evolution
Drive the evolution of network hardware and platform strategies, evaluating new platforms, vendors, and architectures
Lead technical evaluations of emerging technologies (silicon, switching architectures, routing protocols, optical transport, etc.)
Work with procurement, supply chain, and engineering teams to transition the network to next-generation platforms
Next-Generation Planning & Research
Conceive and plan multi-year technical roadmaps for network infrastructure, anticipating growth patterns and industry dynamics
Conduct research into emerging infrastructure trends and translate insights into strategic recommendations
Lead architectural exploration and validation projects that de-risk future directions before large-scale commitment
Collaboration & Organizational Impact
Partner with infrastructure teams to translate architectural visions into operational realities
Work with finance and operations to understand cost implications and optimize infrastructure spend
Mentor and elevate the technical decision-making capability of engineering teams across the organization
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - Australia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Manager, Customer Success.
About the job
At Twilio, we believe the best customer interactions are grounded in real-time customer data. Our unified Customer Engagement Platform combines market-leading communications channels (Messaging, Voice, Video) with powerful Customer Data Platform (CDP) capabilities. This allows organizations to break down data silos, understand their audience through unified profiles, and orchestrate intelligent, highly personalized customer experiences at scale.
The Customer Success Management team at Twilio is the central touchpoint for our strategic customers, orchestrating the post-sales customer lifecycle in partnership with Professional Services, Sales, Product, and Support. The team manages executive customer relationships, drives platform adoption, and guides organizations on leveraging customer data to unlock the full power of Twilio’s ecosystem. Fundamentally, the CSM team ensures customers derive measurable business value from our platform, leading to long-term retention and account expansion.
As Senior Manager of Customer Success for APJ, you will lead a high-performing team of Senior Customer Success Managers overseeing a portfolio of enterprise accounts across the region. You will coach individual contributors, act as an executive escalation point, and build cross-functional alignment with Sales, Services, Engineering, and Product. You will play a pivotal role in refining our customer success operating model and regional GTM strategies to accelerate customer growth across APJ.
This is an ideal role for an experienced CS leader who thrives on developing top talent, driving consumption and account health, and helping enterprise clients navigate complex digital transformation challenges.
Responsibilities
In this role, you’ll:
Lead and inspire a team of Senior CSMs driving account health, platform adoption, usage growth, value realization, and customer advocacy across the APJ region.
Guide your team in helping enterprise clients execute holistic customer engagement strategies, leveraging both data infrastructure and communication channels.
Serve as executive escalation contact for strategic accounts, building trusted advisor relationships with enterprise executives across IT, Product, Marketing, and Operations.
Partner cross-functionally with Sales, Professional Services, Renewals, and Technical Support to protect recurring revenue, secure renewals, and drive usage expansion opportunities.
Oversee account health tracking, forecasting, and reporting within Salesforce.com, establishing proactive risk identification and mitigation processes.
Refine local customer success practices to align APJ operations with Twilio's global customer engagement strategy.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
People Leadership:
3+ years of people management experience in Customer Success, with a proven track record of hiring, coaching, and developing high-performing teams.
Customer Success Experience:
8+ years of total Customer Success Management or Account Management experience within complex enterprise environments.
Enterprise Portfolio Management:
Experience leading teams that manage Fortune 500 or large, multi-faceted enterprise organizations.
Regional APJ Execution:
Proven ability to navigate complex, multi-regional client structures across APJ, drive platform adoption, and achieve retention and revenue targets (OKRs).
Strategic Acumen:
Comfortable leading business and value conversations with both technical stakeholders (Data, IT, Engineering) and line-of-business executives.
Leadership Competencies:
Empathetic leadership style, exceptional crisis-communication and escalation management skills, and strong executive negotiation capabilities.
Desired:
Experience working with usage- or consumption-based revenue models, driving adoption and consumption expansion strategies.
Background or familiarity with Customer Data Platforms (CDP), MarTech stacks, communications APIs, or broader B2B SaaS ecosystems.
Location
This role will be remote, and based in Australia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20%-25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Singapore
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are building our L3 Support Line from scratch to serve as the datacenter center of expertise for servers, firmware (BIOS/BMC), and deep Linux diagnostics across APAC.
This is a senior technical role focused on deep investigations, cross-site pattern detection, and driving permanent fixes with R&D and ODM vendors. You will turn complex incidents into scalable solutions and elevate L1/L2 capabilities through strong technical enablement.
Your responsibilities will include:
Deep Technical Investigation (Primary Focus)
Lead root cause analysis beyond L2 depth (GPU failures, firmware issues, Linux-level faults, HW/SW interactions).
Detect recurring patterns across sites and convert findings into durable fixes.
Own technical workstreams during high-severity incidents.
Vendor & R&D Collaboration
Build evidence packs and drive escalations with ODM and R&D.
Push for firmware, component, and platform-level resolutions.
Track outcomes and ensure knowledge flows back to operations.
Firmware & Platform Readiness (BIOS/BMC)
Support validation and rollout of firmware updates (risk assessment, staging, rollback planning).
Help operationalize platform standards across datacenters.
Knowledge & Enablement
Create scalable runbooks, troubleshooting guides, and error catalogs.
Turn investigations into playbooks that elevate L1/L2 teams.
Hands-on Support (As Needed)
Travel to datacenters for complex troubleshooting, new platform readiness, or incident containment.
We expect you to have:
Strong hands-on experience with datacenter servers and deep Linux troubleshooting.
Ability to diagnose across hardware, BIOS/BMC firmware, and Linux (logs, drivers, storage basics, performance triage).
Structured incident response experience and clear communication under pressure.
Experience driving evidence-based escalations with vendors/R&D.
Fluent English (written and spoken).
It will be
an added bonus
if you have:
Strong familiarity with GPU server platforms and tooling (for example: nvidia-smi, dcgmi, Linux logs correlation).
Experience with ipmitool and Redfish workflows, firmware lifecycle, and staged rollouts.
Scripting skills (bash and basic Python) for log collection, triage automation, and simple reliability analysis.
Exposure to
OCP
-based platforms and
ODM
manufacturing ecosystems.
Experience supporting enterprise bare metal customers under contractual SLAs.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Hybrid/Remote - Europe (incl. UK); Estonia (remote); Bulgaria (remote); Serbia (remote); Luxembourg (remote); France (remote); Paris (on-site); Norway (remote); England (remote); Croatia (remote); Sweden (remote); Scotland (remote); Slovenia (remote); Czechia (remote); Florence (on-site); Milan (on-site); Spain (remote); Romania (remote); Netherlands (hybrid); Ukraine (remote); Austria (remote); Denmark (remote); Ireland (remote); Slovakia (remote); EU (remote); Leuven (on-site); Belgium (remote); Northern Ireland (remote); Athens (on-site); Amsterdam (hybrid); Lithuania (remote); UK (remote); Hungary (remote); Finland (remote); Poland (remote); Wales (remote); Germany (remote); Eindhoven (hybrid); Moldova (remote); Albania (remote); Greece (remote); Portugal (remote); Bristol (on-site); Italy (remote); Latvia (remote)
Workplace: Remote
About Us
Axelera AI https://www.axelera.ai is not your regular deep-tech company. We are creating the next-generation AI platform to support anyone who wants to help advancing humanity and improve the world around us.
In just five years, we have raised a total of $450 million and have built a world-class team of 250+ employees (including 60+ PhDs with more than 40,000 citations), both remotely from 20 different countries and with offices in Belgium, France, Switzerland, Italy, the UK, headquartered at the High Tech Campus in Eindhoven, Netherlands.
We have also launched our Metis™ AI Platform, which achieves a 3-5x increase in efficiency and performance, and have visibility into a strong business pipeline exceeding $100 million.
Our unwavering commitment to innovation has firmly established us as a global industry pioneer.
Are you up for the challenge?
Position Overview
As a Developer Relations and Community Manager at Axelera AI, you will be responsible for growing the developer base using Axelera technologies in the industry. Your primary focus will be on building trust and credibility within our growing developer and customer community — both within the Axelera AI community (community.axelera.ai http://community.axelera.ai) and within relevant and established third party developer platforms (Reddit, Discord, etc). You will be measured on the number of developers actively participating and using our Voyager toolchain including the Voyager SDK, Axelera Wingman. You will engage with our audience, promote our products, and keep our community running as a genuinely useful, well-moderated space, adding real value to the developers and customers working with Axelera Tech.
Key responsibilities:
- Community Engagement: Act as the primary point of contact across our community platform (Gainsight experience helpful), GitHub, and social channels — responding to technical questions, moderating discussions, and helping developers who are debugging real deployments (driver issues, SDK compatibility, performance tuning) get to the right resource or person.
- Content Creation & Curation: Develop and share content that resonates with a technical audience — product update posts, tutorials, social updates, and newsletters. Use AI tools to accelerate drafting, repurposing, and localizing content, while maintaining a distinct human voice and technical accuracy — every AI-assisted piece is reviewed and fact-checked before it goes out, especially anything referencing SDK versions, benchmarks, or hardware specs.
- Relationship Building: Maintain relationships with key influencers, edge AI leaders, and power users already active in our community — including hobbyists and integrators who've built on Metis with Raspberry Pi, Home Assistant, and similar maker-space tools.
- Event Planning: Organize and host community events, webinars, and meetups (in person and virtual) tied to product launches (e.g. Voyager SDK releases, new Metis form factors, the upcoming Europa AIPU) and major industry events (e.g. ISC West, Embedded World).
- Product Advocacy: Showcase Voyager SDK and Metis AIPU capabilities to the community, gather and route feedback to product teams, and advocate for community-requested features and model zoo additions.
- Community Growth & Health: Grow the community organically while keeping signal-to-noise high — this includes maintaining a healthy forum (tagging, categorization, response-time SLAs) and using AI-assisted tools to triage and route incoming questions so nothing sits unanswered.
- Monitoring & Reporting: Track community engagement and health metrics (response times, resolution rates, sentiment, growth), and use AI-assisted analysis to spot trends and surface actionable insights faster than manual review would allow.
- Open-Source Collaboration: Encourage contributions to Voyager SDK (issues, forks, PRs), highlight community-built solutions, and work directly with community members and internal engineering to help resolve technical issues posted publicly.
Qualifications:
- Industry Knowledge & Experience: Solid understanding of the AI hardware landscape, with experience in community management or developer relations in a technical (ideally semiconductor, embedded, or AI/ML tooling) company.
- Credibility: An existing presence or credibility within AI/developer communities, with a track record of building relationships with technical stakeholders.
- Communication Skills: Excellent written and verbal communication, able to translate SDK-level and hardware-level detail into clear, engaging content for a range of audiences (from hobbyists to enterprise engineers).
- Technical & Social Platform Fluency: Comfortable in developer-facing platforms (GitHub, forums, Discord/Slack-style tools) as well as standard social channels and community management tooling.
- Effective AI Usage: Demonstrated, practical fluency with modern AI tools (LLM-based writing/research assistants, AI-assisted analytics, content generation tools) and good judgment about when human review and accuracy checks are non-negotiable. Comfortable evaluating AI output critically rather than publishing it verbatim.
- Software Development Literacy: Good working understanding of the software/SDK development lifecycle, enough to follow technical discussions around model deployment, drivers, and pipeline building without needing translation.
- Maker-Space Experience: Experience with or genuine interest in the maker community (Raspberry Pi, Arduino, single-board computers, home automation) — a real and active part of our current user base.
- Passion for Community Building: Genuine interest in supporting a technical, self-sustaining community — not just growing numbers, but keeping it useful and trustworthy.
- Creative & Strategic Thinking: Able to design and execute community strategies that drive both engagement and genuine product adoption.
- Analytical Skills: Comfortable working with engagement data and metrics, including using AI-assisted tools to process and interpret them, to inform community strategy.
Location
We offer a flexible working arrangement, with options to:
- Work from one of our Axelera AI offices (Leuven in Belgium, Amsterdam and Eindhoven in the Netherlands, Florence and Milan in Italy or Bristol in the United Kingdom) if you're already based in the vicinity.
- Work fully remotely from any European country (incl. the UK) you are already in.
What we offer
This is your chance to shape and be part of a dynamic, fast-growing, international organization. We offer an attractive compensation package, including a pension plan, extensive employee insurances and the option to get company shares.
An open culture that supports creativity and continual innovation is awaiting you. Collaborative ownership and freedom with responsibility is characteristic for the way we act and work as a team.
At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team. We welcome applicants from all backgrounds to join us in shaping the future of AI.
Axelera AI may at times work with external parties (such as recruiters, headhunters, or executive search firms) to support both publicly posted and confidential searches. Our hiring process never involves any payment from candidates, and we will never require you to use a particular paid service to be considered for a role. If you have been approached by someone on our behalf and want to confirm it’s legitimate, please contact us directly at careers@axelera.ai.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion’s Data Foundations team builds and operates the batch and streaming infrastructure behind our product features, analytics, search, and AI experiences. We’re looking for a hands-on technical leader to shape the next generation of this platform as Notion serves larger customers, expands globally, and supports more data-intensive products. You’ll identify the highest-leverage problems, set direction, build and develop a high-performing team, and lead multi-quarter initiatives across our data lake, streaming, distributed-compute, governance, and reliability systems. You’ll stay close to critical technical decisions while creating clear ownership, growing engineers and technical leaders, and helping the team execute as one—partnering closely with Data Engineering, Data Product, Search, AI, Infrastructure, and Security.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Set the direction for Data Foundations. Turn ambiguous company and customer needs into a clear multi-quarter strategy across the data lake, streaming, distributed compute, governance, and platform reliability—and align engineers and partner teams around it.
- Build and develop a high-performing team. Attract strong engineers, set clear expectations, grow technical leaders, and create an environment of ownership, direct feedback, and accountability.
- Lead the team’s hardest initiatives from idea to operation. Ensure complex work has strong technical ownership, de-risk architectures through prototypes, break work into shippable milestones, and coordinate execution across engineers and teams.
- Make Notion’s data platform enterprise-ready. Guide the team toward durable foundations for external key management, data residency, access controls, lifecycle management, and governance without creating separate systems for every requirement.
- Raise reliability, simplicity, and cost efficiency. Identify systemic risks and architectural gaps, establish clear service ownership, and lead migrations that make Kafka, Debezium, S3/Iceberg, Spark, EMR, Athena, and related systems easier to operate at scale.
- Multiply the engineering organization. Establish reusable abstractions and paved paths, delegate meaningful ownership, raise the quality of technical decisions, and scale expertise through coaching, documentation, tooling, design reviews, and direct collaboration.
SKILLS YOU'LL NEED TO BRING:
- Deep data-platform expertise. You have designed and operated large-scale batch and streaming systems and can reason across storage, compute, ingestion, orchestration, serving, governance, and production operations.
- Direction-setting leadership. You have led a Data Platform or infrastructure team through multi-quarter work—finding the right problems, defining a strategy, sequencing execution, and driving decisions with long-term consequences.
- Team-building and talent development. You have attracted strong engineers, grown people across career stages, developed technical leaders, and created clarity when expectations or performance needed to change.
- Hands-on engineering judgment. You stay close to critical systems and designs and know when to prototype, simplify, buy, build, or migrate. You can go deep while preserving ownership for the engineers leading the work.
- Platform-product thinking. You understand the needs behind partner requests and turn repeated patterns into safe, ergonomic, self-serve capabilities rather than accumulating bespoke solutions.
- Organizational influence. You create clarity across team boundaries, surface uncomfortable technical or organizational risks early, and help engineers do their best work through strong context, delegation, feedback, and coaching.
- You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. People who thrive here don’t treat AI as a novelty. They use it to think better, move faster, and build more creatively.
THE SYSTEMS AND PROBLEMS YOU MAY LEAD
- Evolving Notion’s data lake toward an S3 + Iceberg lakehouse with stronger governance, discoverability, schema evolution, and lifecycle controls
- Scaling Kafka and Debezium-based streaming infrastructure that powers real-time product, analytics, and AI use cases
- Improving Spark and distributed-compute performance, workload isolation, developer experience, and cost efficiency
- Designing EKM, data residency, and compliant processing capabilities across Notion’s data estate
- Creating clear platform interfaces and self-serve primitives for Data Engineering, Search, AI, and product teams
WHY THIS ROLE MATTERS
Notion’s data infrastructure is no longer only an internal analytics layer. It increasingly powers customer-facing features, AI systems, enterprise controls, and high-volume product workflows. The team needs a leader who can see across these systems, build the technical leadership and operating culture required for that responsibility, and find the problems that matter before they become roadmap blockers. Success means Data Foundations has a strong, growing team with clear direction and dependable execution—and teams across Notion can build ambitious data-powered products faster without compromising customer trust.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $281,000 - $334,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Paris, France; London, United Kingdom
Workplace: Hybrid
About Ledger
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.
The team:
Our CRM team keeps Ledger's customers engaged across every stage of their journey - from hardware upgrade to new wallet launches. As our CRM Lifecycle Specialist, you'll own the end-to-end execution of these campaigns & programs - working within the CRM team and stakeholders across product marketing, legal and localisation to bring each one to life. It's a hands-on role for someone who loves organising detail and finding smarter ways to work by using AI tools to vastly speed up delivery.
What you’ll be doing:
- Campaign delivery: Create, manage, analyze and optimize multi-channel marketing campaigns
- End-to-end campaign/program build management: Initiate and own the cross-team collaboration of content creation, design, development, localisation, tracking and delivery of each campaign. Campaigns will be initiated from within the CRM team and across the Ledger organization
- Delivery process optimization: Find ideas and solutions for automating, optimizing and improving internal processes, by routine analysis and supplying actionable ideas
- Cross-Functional collaboration: Work closely with product, marketing, sales, and analytics teams to build and effectively deliver a high volume of campaigns.
What we’re looking for:
- 2+ years of CRM / marketing automation experience
- Experience with Marketing Automation Platforms, such as Braze, Eloqua, Salesforce Marketing Cloud, Pardot, Marketo and HubSpot
- Experience or understanding of AI tools such as Cursor/Claude/Gemini
- Highly proficient in spoken and written English
Nice to have
- Demonstrable experience or interest in the crypto industry and/or FinTech
- It's advantageous if you have knowledge in SQL, Liquid Scripting or have tried to play with code before
At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
- Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
- Health & Wellness support - Health and Life Insurance.
- Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
- Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
- Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Location: Brownsville, WI Corporate Office ; Green Bay, WI ; Madison, WI ; Milwaukee, WI ; Neenah, WI
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 10,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a Senior Data Engineer can change yours.
The Senior Data Engineer builds the trusted data foundation that powers analytics, reporting, operational insight, and AI across the Michels Family of Companies. As a senior individual contributor on the Enterprise Intelligence team, this person builds and operates lakehouse pipelines and reusable data products and helps shape the engineering standards that turn raw source data into valuable, durable enterprise assets. This is a hands-on role that owns complex work from design through production support and helps a lean team scale through patterns, automation, and observability. This role mentors engineers and provides technical leadership within delivery work. This role reports to the IT Manager, Data Platform & Engineering and is a member of the Information Technology organization.
Key Responsibilities:
Build and maintain batch, streaming, and event-driven ingestion pipelines that reliably connect enterprise source systems to the lakehouse.
Develop transformation logic and orchestrated workflows that turn raw source data into usable, governed datasets.
Design and optimize data assets that support analytics, operational reporting, downstream applications, and AI-ready consumption.
Instrument pipelines and data products with validation checks, monitoring, and alerting so data and pipeline issues are detected and resolved quickly.
Tune pipeline, storage, and compute workloads for performance, scalability, and cost efficiency.
Establish engineering standards and reference architectures that allow a lean team to scale responsibly.
Lead technical design reviews and mentor engineers through pairing, code review, and technical guidance.
Qualifications:
Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field, or equivalent hands-on experience.
5+ years of production experience in data engineering, data platform engineering, analytics engineering, software engineering, or a related discipline.
Proven experience building and operating large-scale cloud data platforms such as Databricks, Snowflake, Microsoft Fabric, or BigQuery.
Proficiency with SQL, Python, Spark or similar distributed processing frameworks, and modern engineering practices including version control, automated testing, CI/CD, and streaming ingestion.
Experience building reliable, observable pipelines with monitoring, lineage, and data quality controls that operate within enterprise governance, privacy, and security requirements.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Kyiv; Lviv
Workplace: onsite
Ajax Systems — міжнародна технологічна компанія і найбільший у Європі виробник охоронних систем. Продуктам Ajax довіряють уже понад 4,5 мільйони кінцевих користувачів і 330 тисяч PRO-користувачів у більш ніж 180 країнах. Компанія пропонує комплексні рішення для захисту житлових і комерційних об'єктів різного масштабу. Нині портфоліо Ajax налічує 280 пристроїв для захисту від вторгнення, відеоспостереження, пожежної безпеки та комфорту й автоматизації. Кожного року ми демонструємо кратне зростання як у чисельності команди, так і в кількості користувачів у всьому світі.
Ajax Systems має виробництво повного циклу: від генерації ідей та створення прототипів до масового виробництва та продажу по всьому світу. Кожен департамент закриває певну операційну потребу бізнесу в повній мірі. Фахівці компанії залучені на всіх етапах: від виробничої лінії в Україні до логістичного центру в Польщі, звідки продукцію відправляють дистрибʼюторам по всьому світу.
Ми шукаємо Senior SAP QA Engineer до команди, яка відповідає за якість SAP-екосистеми та її інтеграцій з іншими корпоративними системами.
На цій позиції ви будете не лише тестувати складні наскрізні бізнес-процеси, а й впливати на розвиток QA-підходів, формування тестової стратегії та впровадження автоматизації.
Шукаємо спеціаліста із сильним технічним бекграундом, практичним досвідом автоматизації та здатністю самостійно знаходити оптимальні рішення для забезпечення якості складних Enterprise-систем.
Досвід роботи безпосередньо із SAP не є обов'язковим. Для нас важливіші глибоке розуміння інтеграційного та E2E-тестування, системне мислення й готовність працювати зі складною бізнес-логікою.
Обов‘язки:
Розробка та вдосконалення QA Strategy для SAP-екосистеми з урахуванням бізнес-критичності процесів, інтеграцій та ризиків.
Планування, організація та виконання функціонального, інтеграційного, системного, регресійного та End-to-End тестування.
Тестування складних наскрізних бізнес-процесів, що охоплюють декілька SAP-модулів та інтегрованих систем: продажі, закупівлі, фінанси, складський облік, виробництво тощо.
Формування, оптимізація та підтримка Regression Test Suite для ключових бізнес-процесів.
Участь у виборі інструментів і підходів до автоматизації тестування, її впровадження та подальший розвиток автоматизованого покриття.
Самостійна розробка, підтримка та вдосконалення автоматизованих тестів, насамперед для регресійних та інтеграційних сценаріїв.
Визначення пріоритетів автоматизації з урахуванням ризиків, стабільності сценаріїв і доцільності автоматизованого покриття.
Валідація міжсистемних інтеграцій (SAP, E-commerce, DWH та інші корпоративні системи) через API, бази даних і аналіз логів.
Аналіз складних дефектів, локалізація причин їх виникнення, оцінка впливу змін на суміжні системи та бізнес-процеси.
Розробка та вдосконалення тестової документації: Test Plans, Test Cases, Checklists, E2E Scenarios, Test Coverage.
Участь у плануванні релізів, оцінці ризиків та визначенні критеріїв готовності змін до впровадження.
Розвиток QA-практик у команді, обмін експертизою та підтримка колег у вирішенні складних технічних задач.
Тісна співпраця із SAP-консультантами, ABAP-розробниками, бізнес-аналітиками та іншими технічними командами.
Вимоги:
Від 5 років комерційного досвіду в Software Testing, зокрема тестування складних Enterprise, ERP, CRM або інших інтегрованих систем.
Глибокий практичний досвід функціонального, інтеграційного, регресійного та End-to-End тестування.
Досвід самостійного планування тестування, розробки тестових стратегій та визначення пріоритетів на основі ризиків.
Обов'язковий комерційний hands-on досвід автоматизації тестування: самостійна розробка, підтримка та вдосконалення автотестів.
Впевнене володіння хоча б одним інструментом або фреймворком автоматизації: Playwright, Selenium, Cypress, Tricentis Tosca, UFT/OpenText UFT або аналогічними.
Практичні навички програмування або скриптингу для автоматизації тестування (JavaScript/TypeScript, Python, Java, C# або інші мови).
Розуміння архітектури Automation Frameworks, принципів підтримки стабільного автоматизованого покриття та підходів до інтеграції автотестів у процес розробки.
Досвід формування, оптимізації та підтримки регресійних тестових наборів.
Досвід тестування складних E2E-сценаріїв, у яких бізнес-процес проходить через декілька інтегрованих систем або модулів.
Практичне володіння SQL: самостійне написання запитів із використанням JOIN, GROUP BY, підзапитів та інших конструкцій для перевірки даних і аналізу дефектів.
Досвід тестування API та інтеграцій (REST/SOAP, Postman, Swagger, JSON/XML).
Розуміння принципів CI/CD, досвід роботи із системами контролю версій (Git) та інструментами на кшталт Jenkins, GitLab CI або аналогічними.
Системне та аналітичне мислення, здатність самостійно досліджувати складні проблеми, визначати їхні першопричини та оцінювати вплив змін на суміжні процеси.
Досвід роботи з Jira, Confluence або аналогічними інструментами.
Англійська мова на рівні Upper-Intermediate (B2).
Буде плюсом
Досвід тестування ERP-систем (SAP, Oracle, Microsoft Dynamics, Odoo).
Досвід роботи зі складними корпоративними платформами: ERP, CRM, WMS, Billing, Core Banking.
Досвід тестування бізнес-процесів у виробництві, закупівлях, логістиці, складському обліку або фінансах.
Досвід побудови QA-процесів або впровадження автоматизації тестування з нуля.
Досвід проєктування або розробки Automation Frameworks.
Досвід тестування SAP Fiori / SAPUI5.
Досвід автоматизації SAP-тестування за допомогою Tricentis Tosca або аналогічних інструментів.
Практичний досвід інтеграції автоматизованих тестів у CI/CD pipelines.
Досвід менторства, проведення Code Review або технічної підтримки інших QA-інженерів.
Досвід Performance / Load Testing.
Від себе ми пропонуємо:
Роботу в одному з наших комфортабельних офісів. Офіс облаштований генератором та бомбосховищем;
Офіційне працевлаштування зі стабільною оплатою та всіма гарантіями Дія Сіті резидента;
Гнучкий графік без привʼязки до робочих годин;
Компенсація навчання;
Заняття англійською;
Медичне страхування;
Комплект системи безпеки Ajax (участь у проєкті бета-тесту — отримання та тестування нових гаджетів до їх релізу);
Різносторонні проєкти та професійне зростання;
Драйвову команду та zero bullshit culture.
Долучайтеся, щоб зробити Made in Ukraine синонімом надійності!
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As Senior Director, Corporate Counsel, you’ll oversee 1Password’s Corporate Legal function and provide strategic legal guidance across a broad range of matters. Reporting to the VP, Legal & General Counsel, you’ll play a key role in supporting 1Password’s growth, M&A activity, international expansion, financing activities and corporate and subsidiary governance. This role also oversees compliance, equity, litigation, intellectual property and marketing matters.
You’ll partner closely with leaders across Finance, Marketing, People, Corporate Development and other business functions. This role requires a pragmatic, business-minded lawyer who can operate effectively in a fast-paced environment, manage complex projects, and provide clear advice on matters involving multiple stakeholders and jurisdictions.
This is a remote opportunity within the United States and Canada.
How we’re using AI today
On the Legal team, AI helps us move faster without sacrificing quality. We use it to draft and review commercial agreements, implement negotiation playbooks, and prepare the groundwork for legal review. AI also helps us stay on top of regulatory developments, synthesize research across jurisdictions, and identify risks in novel situations like new product launches or partnership structures. The result is a team that can operate at higher volume with greater consistency, while creating more time for the judgment calls, collaboration, and meaningful decisions that matter most.
What we're looking for:
- Juris Doctor with active bar membership in Canada or the United States and at least 10 years of relevant experience, including time at a nationally recognized law firm and ideally a mix of late-stage private and public company work. Experience in technology or SaaS is preferred.
- Experience leading or supporting mergers and acquisitions, including due diligence, negotiations, transaction documentation, and post-closing integration.
- Strong knowledge of corporate governance, securities laws, entity management and experience preparing for or managing public company compliance.
- Experience advising on international expansion, including subsidiary formation and regulatory requirements across multiple jurisdictions.
- Experience supporting financing transactions and related securities law compliance.
- Ability to identify legal and business risks, develop practical mitigation strategies, and communicate recommendations clearly to senior stakeholders.
- Experience managing external counsel and coordinating cross-functional teams on complex legal matters.
- Excellent judgment, written and verbal communication skills, and attention to detail.
- A practical, collaborative, and solutions-oriented approach to legal work.
- Ability to manage competing priorities independently while maintaining a high standard of execution.
What you can expect:
- Lead the legal workstreams for mergers and acquisitions, including due diligence, negotiations, drafting and reviewing transaction documents, and coordinating with external advisors and internal stakeholders.
- Advise on legal considerations and regulatory requirements related to international operations and expansion.
- Oversee corporate entities, corporate records, and related governance processes, including the incorporation and ongoing management of global subsidiaries
- Provide guidance on corporate governance matters, including developing and implementing corporate policies and procedures.
- Support Finance on a variety of matters, including insurance renewals, tax planning, financial statements, employee equity, commission plans, and other strategic projects.
- Review marketing materials and advise on applicable compliance requirements.
- Develop and deliver compliance training programs for employees on relevant legal and regulatory topics.
- Identify legal risks across the organization and develop strategies to mitigate those risks.
- Manage litigation and dispute resolution matters, including overseeing external counsel, developing case strategies, and supporting negotiations.
- Manage 1Password’s intellectual property portfolio, including trademarks, copyrights, and patents.
- Serve as a trusted legal partner to leaders across the business, balancing thoughtful risk management with the needs of a fast-moving company.
USA-based roles only: The annual base salary for this role is between $269,000 USD and $404,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $234,000 CAD and $351,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Hyderabad, India
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are building our L3 Support Line from scratch to serve as the datacenter center of expertise for servers, firmware (BIOS/BMC), and deep Linux diagnostics across APAC.
This is a senior technical role focused on deep investigations, cross-site pattern detection, and driving permanent fixes with R&D and ODM vendors. You will turn complex incidents into scalable solutions and elevate L1/L2 capabilities through strong technical enablement.
You’re welcome to work
on-site in Hyderabad, India.
Your responsibilities will include:
Deep Technical Investigation (Primary Focus)
Lead root cause analysis beyond L2 depth (GPU failures, firmware issues, Linux-level faults, HW/SW interactions).
Detect recurring patterns across sites and convert findings into durable fixes.
Own technical workstreams during high-severity incidents.
Vendor & R&D Collaboration
Build evidence packs and drive escalations with ODM and R&D.
Push for firmware, component, and platform-level resolutions.
Track outcomes and ensure knowledge flows back to operations.
Firmware & Platform Readiness (BIOS/BMC)
Support validation and rollout of firmware updates (risk assessment, staging, rollback planning).
Help operationalize platform standards across datacenters.
Knowledge & Enablement
Create scalable runbooks, troubleshooting guides, and error catalogs.
Turn investigations into playbooks that elevate L1/L2 teams.
Hands-on Support (As Needed)
Travel to datacenters for complex troubleshooting, new platform readiness, or incident containment.
We expect you to have:
Strong hands-on experience with datacenter servers and deep Linux troubleshooting.
Ability to diagnose across hardware, BIOS/BMC firmware, and Linux (logs, drivers, storage basics, performance triage).
Structured incident response experience and clear communication under pressure.
Experience driving evidence-based escalations with vendors/R&D.
Fluent English (written and spoken).
It will be
an added bonus
if you have:
Strong familiarity with GPU server platforms and tooling (for example: nvidia-smi, dcgmi, Linux logs correlation).
Experience with ipmitool and Redfish workflows, firmware lifecycle, and staged rollouts.
Scripting skills (bash and basic Python) for log collection, triage automation, and simple reliability analysis.
Exposure to
OCP
-based platforms and
ODM
manufacturing ecosystems.
Experience supporting enterprise bare metal customers under contractual SLAs.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: New York City
Workplace: OnSite
ABOUT PEEC AI
AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions.
Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office.
ABOUT THE ROLE
We’re looking for a Customer Success Manager to help our customers succeed in the new era of AI-driven search. In this role, you’ll work closely with leading brands and agencies, onboarding new clients and advising them on how to improve their visibility across search engines, AI assistants, and emerging generative surfaces. You’ll combine deep SEO expertise with a deep consultative approach, analyzing websites and search performance, running strategic advisory sessions, and translating business goals into actionable organic growth strategies. Working closely with Sales, Growth, and Product, you’ll also help shape how we enable customers and define best practices for succeeding in AI-powered search.
WHAT YOU’LL DO
- Onboard and activate new key clients, and educate them on how to best leverage Peec AI to become top-ranked in AI search
- Review websites, content, and search performance of key clients to identify AI-search-related opportunities across platforms (search, AI assistants, and emerging generative surfaces)
- Run advisory sessions with leading brands and agencies, turning their growth and brand goals into actionable GEO strategies and roadmaps
- Collaborate closely with Sales, Growth, and Product to refine activation journeys, case studies, and customer enablement programs
- Consult our mid-sized and enterprise clients on GEO-related topics, from overall strategy to hands-on operational execution
- Own the growth and retention of your client portfolio, proactively identifying expansion opportunities and partnering with Sales to convert them into upsells
- Monitor account health and usage signals to spot churn risk early, and drive retention through timely, value-focused interventions
WHAT WE’RE LOOKING FOR
- 3–5 years of hands-on SEO or organic growth experience, ideally at a top-tier SEO agency
- Deep understanding of technical SEO, content strategy, search intent, and how organic performance translates into business outcomes
- Strong consulting skills: you’re used to advising clients, presenting strategic recommendations, and constructively challenging their thinking
- Ability to explain SEO concepts in simple, actionable language for marketing and brand teams
- Excitement about the shift from “10 blue links” to generative search, and motivation to be at the frontier of that change
- Confident verbal and written communication skills in English for high-quality client calls, workshops, and written recommendations
BONUS POINTS
- Experience building frameworks: SEO playbooks, content strategies, or measurement models for clients
- Initial experience with AI search
- Background working with enterprise and other high-touch clients
- Experience in a high-growth, venture-backed SaaS or marketing tech environment
WHAT WE OFFER
- Competitive salary and meaningful equity: everyone at Peec owns a piece of the upside
- Comprehensive benefits package
- Collaborative, high-energy in-office work environment
- Opportunity to make a significant impact and define a new market category
EEOC STATEMENT
Peec AI is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.
COMPENSATION
The base salary range for this position is $100,000 to $150,000. Actual compensation within this range will be determined based on factors including the candidate's experience, skills, qualifications, and location, in accordance with applicable New York law.
Location: Paris, France
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Anthropic's Public Sector Sales Lead for France, you will be the face of Anthropic to the French State. This is a founding, zero-to-one role: there is no public sector team in France today, and you will build our strategy, our routes to market and our first strategic relationships from the ground up. Reporting to our EMEA South leadership, you will lead the adoption of safe, frontier AI across central government, starting with the largest ministries. You will work hand in hand with our Public Policy lead in Paris, because in few companies is policy as central to the mission as it is at Anthropic, and with Partnerships, Legal, Security and Product to put in place the commercial and compliance frameworks the State needs in order to work with us at scale.
This is a senior individual contributor role. We expect you to have run a public sector business and led teams, and to be energised by stepping back into a hands-on seat where you build it yourself and where the size of your team says nothing about the size of your scope. In the first year, success is measured less by a large number and more by putting Anthropic on the map with the French State: a clear strategy, the right foundations and our first strategic agreements.
Responsibilities
Define and own Anthropic's public sector go-to-market strategy for France: where we play first, how we win, and what we need to build to get there
Be the senior face of Anthropic to the French State, building trusted relationships with ministerial cabinets, senior officials and digital and technology leaders across the largest ministries, including defence, finance and justice
Own the full sales cycle on our first strategic public sector opportunities, from first engagement through procurement route, close, deployment and expansion
Work with Partnerships, Legal and Finance to put in place the routes to market the State needs, including resale and partner channels, framework agreements and central purchasing bodies such as UGAP
Partner day to day with our Public Policy lead in France so that commercial and policy engagement reinforce each other, and stay aligned with French and European AI strategy and regulation
Lead the conversation with customers on data sovereignty, security and compliance (for example SecNumCloud and the State's cloud doctrine), and work with Security, Legal and Product on how we meet those requirements
Prove value with customers alongside a shared Applied AI architect, cloud providers and systems integrators, doing much of the groundwork yourself in the early stages
Learn from and contribute to our UK and US public sector teams, bringing what works to France and sharing what you learn
Create the playbooks, references and operating rhythm that will let us scale a public sector team in France over time
You may be a good fit if you have
15+ years in enterprise technology sales, including significant time running a public sector business unit or leading sales teams that sell to French central government
The appetite to move from a leadership role into a hands-on senior individual contributor role with no team at the outset
Evidence that you thrive building from zero: a new market, a new business line or an early-stage company, where systems, processes and support were not yet in place
A track record of landing large, complex and genuinely transformative agreements with major ministries, as the person leading the deal
A deep, senior network across central government, and the credibility to engage at director and cabinet level as well as with technical teams
Practical command of French public procurement, including tenders, framework agreements, central purchasing bodies and partner or resale routes
Real expertise in data sovereignty, security and compliance requirements in the French State, and experience leading those conversations with customers
Experience of, or a clear aptitude for, working closely with public policy or government affairs colleagues
Ownership and resilience: you treat what is missing as something to build, and you bring colleagues with you to build it
The technical curiosity to learn our products in depth and hold credible conversations with both engineering leaders and senior officials
Fluent French and English, with excellent written and spoken communication in both
Willingness to go through French security clearance (habilitation) should specific accounts require it
A genuine commitment to safe and beneficial AI, and the ability to articulate why it matters for public institutions
À propos du poste
En tant que Responsable des ventes secteur public d'Anthropic pour la France, vous incarnerez Anthropic auprès de l'État français. Il s'agit d'un poste fondateur, à construire de zéro : il n'existe aujourd'hui aucune équipe secteur public en France, et vous bâtirez notre stratégie, nos voies d'accès au marché et nos premières relations stratégiques en partant d'une page blanche. Ce poste est rattaché à la direction EMEA Sud. Vous piloterez l'adoption d'une IA de pointe et sûre au sein de l'administration centrale, en commençant par les plus grands ministères. Vous travaillerez main dans la main avec notre responsable des affaires publiques à Paris — dans peu d'entreprises les politiques publiques sont aussi centrales à la mission que chez Anthropic — ainsi qu'avec les équipes Partenariats, Juridique, Sécurité et Produit, afin de mettre en place les cadres commerciaux et de conformité dont l'État a besoin pour travailler avec nous à grande échelle.
Il s'agit d'un poste senior de contribution individuelle. Nous attendons de vous que vous ayez dirigé une activité secteur public et encadré des équipes, et que la perspective de revenir à un poste pleinement opérationnel vous enthousiasme : un poste où vous construisez vous-même, et où la taille de votre équipe ne dit rien de l'étendue de votre périmètre. La première année, la réussite se mesurera moins à un grand chiffre qu'à votre capacité à installer Anthropic auprès de l'État français : une stratégie claire, les bonnes fondations et nos premiers accords stratégiques.
Responsabilités
Définir et porter la stratégie de mise sur le marché d'Anthropic pour le secteur public en France : nos premiers terrains d'action, nos leviers de succès et ce qu'il nous faut construire pour y parvenir
Incarner Anthropic au plus haut niveau auprès de l'État français, en nouant des relations de confiance avec les cabinets ministériels, les cadres dirigeants de l'administration et les responsables du numérique et de la technologie des plus grands ministères, dont la défense, les finances et la justice
Piloter l'intégralité du cycle de vente sur nos premières opportunités stratégiques dans le secteur public, du premier contact au choix de la voie de passation, jusqu'à la signature, au déploiement et à l'extension
Travailler avec les équipes Partenariats, Juridique et Finance pour mettre en place les voies d'accès au marché dont l'État a besoin : canaux de revente et de partenariat, accords-cadres et centrales d'achat telles que l'UGAP
Collaborer au quotidien avec notre responsable des affaires publiques en France, pour que les démarches commerciales et politiques se renforcent mutuellement, en cohérence avec la stratégie et la réglementation française et européenne en matière d'IA
Mener les échanges clients sur la souveraineté des données, la sécurité et la conformité (par exemple SecNumCloud et la doctrine « cloud au centre »), et travailler avec les équipes Sécurité, Juridique et Produit sur la façon dont nous répondons à ces exigences
Démontrer la valeur auprès des clients en vous appuyant sur une expertise d'architecture Applied AI mutualisée, sur les fournisseurs cloud et sur les intégrateurs, en réalisant vous-même une grande part du travail de terrain dans les premiers temps
Apprendre de nos équipes secteur public au Royaume-Uni et aux États-Unis et contribuer à leur travail, en important en France ce qui fonctionne et en partageant vos enseignements
Créer les playbooks, les références clients et le rythme opérationnel qui nous permettront de faire grandir une équipe secteur public en France
Ce poste peut vous correspondre si vous réunissez
Plus de 15 ans dans la vente de technologies aux grandes organisations, dont une période significative à la tête d'une activité secteur public ou à l'encadrement d'équipes commerciales à destination de l'administration centrale française
L'envie de passer d'un poste d'encadrement à un poste senior pleinement opérationnel, en contribution individuelle et sans équipe au départ
Un parcours qui montre que vous vous épanouissez en construisant à partir de zéro : un nouveau marché, une nouvelle ligne d'activité ou une entreprise à ses débuts, là où les systèmes, les processus et les soutiens n'existaient pas encore
Des accords majeurs, complexes et réellement transformateurs conclus avec de grands ministères à votre actif, en étant la personne à la tête de la négociation
Un réseau dense et de haut niveau au sein de l'administration centrale, et la crédibilité nécessaire pour échanger au niveau des directions et des cabinets comme avec les équipes techniques
Une maîtrise concrète de la commande publique française : appels d'offres, accords-cadres, centrales d'achat et voies de partenariat ou de revente
Une véritable expertise des exigences de souveraineté des données, de sécurité et de conformité au sein de l'État français, et l'expérience de ces échanges avec les clients
L'expérience — ou une aptitude manifeste — du travail en étroite collaboration avec les équipes affaires publiques ou relations institutionnelles
Le sens de la responsabilité et la ténacité : ce qui manque est pour vous quelque chose à construire, et vous embarquez vos collègues dans cette construction
La curiosité technique nécessaire pour apprendre nos produits en profondeur et tenir des échanges crédibles aussi bien avec les responsables d'ingénierie qu'avec les responsables publics de haut niveau
Un français et un anglais courants, avec une excellente expression écrite et orale dans les deux langues
La disponibilité pour engager une procédure d'habilitation de sécurité si certains comptes l'exigent
Un engagement sincère en faveur d'une IA sûre et bénéfique, et la capacité d'expliquer pourquoi cela compte pour les institutions publiques
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Munich
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. As part of the founding Mid Market team in DACH, you will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients across DACH, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
WHAT YOU'LL DO
- Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.
- Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.
- Achieve and exceed revenue targets and other key sales metrics.
- Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
- Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
- Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
- Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
- Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
- Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene.
- Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
- Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
- Fluency in English and German, both spoken and written
- Experience working in or adjacent to the Legal industry a plus but not required.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-KS2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Amsterdam
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Customer Success Manager (CSM) at Mistral, you will be responsible for managing a portfolio of enterprise customers, ensuring they achieve their goals using Mistral’s solutions. You will serve as the primary point of contact for customers, driving adoption, satisfaction, and long-term success.
This role is ideal for those who excel in customer-facing environments, enjoy solving complex challenges, and are passionate about turning customer success into business impact.
WHAT YOU WILL DO
CUSTOMER SUCCESS OWNERSHIP
- Manage a portfolio of enterprise customers, ensuring they maximize the value of Mistral’s AI solutions.
- Build strong, trusted relationships with key stakeholders, understanding their business objectives and tailoring solutions to meet their needs.
- Lead customer onboarding, adoption, and ongoing engagement to drive product usage and satisfaction.
- Monitor customer health metrics, identify risks, and proactively address challenges to prevent churn.
- Collaborate with Sales to identify upsell and cross-sell opportunities based on customer needs and usage patterns.
- Partner with Product and Engineering teams to gather customer feedback and influence the product roadmap.
- Develop and deliver customer training, enablement programs, and best practices to drive adoption.
- Conduct regular business reviews (QBRs) to align on goals, challenges, and success metrics.
STRATEGIC CUSTOMER GUIDANCE
- Serve as a trusted advisor to customers, guiding them on how to leverage Mistral’s AI solutions to achieve their business outcomes.
- Work closely with Support and Product teams to ensure seamless customer experiences, from deployment to production.
- Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes.
- Advocate for customer needs internally, ensuring their voice is heard in product and strategic discussions.
CROSS-FUNCTIONAL COLLABORATION
- Share customer insights with Product, Sales, and Engineering teams to inform product improvements and strategic initiatives.
- Clear obstacles for customers during deployment and adoption phases, accelerating time-to-value.
- Support renewal processes, including contract negotiations, expansion discussions, and coordination with internal teams.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in customer-facing roles, such as Customer Success, Account Management, or Solutions Consulting, ideally in a technical or SaaS environment.
- Proven ability to manage enterprise customer relationships, with a focus on driving adoption, satisfaction, and retention.
- Experience working with technical products, with the ability to engage confidently with Data, IT, and Engineering teams.
- Strong communication and presentation skills, including the ability to tailor messaging for technical and executive audiences.
- Business acumen: Ability to identify upsell and expansion opportunities while ensuring customer success.
- Technical aptitude: Familiarity with AI/ML concepts is a plus; ability to understand and discuss technical requirements is essential.
- Hands-on, customer-centric, collaborative, and organized, with a passion for solving complex challenges.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
San Francisco, California
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УдалённоHybrid/Remote - Europe (incl. UK); Estonia (remote); Bulgaria (remote); Serbia (remote); Luxembourg (remote); France (remote); Paris (on-site); Norway (remote); England (remote); Croatia (remote); Sweden (remote); Scotland (remote); Slovenia (remote); Czechia (remote); Florence (on-site); Milan (on-site); Spain (remote); Romania (remote); Netherlands (hybrid); Ukraine (remote); Austria (remote); Denmark (remote); Ireland (remote); Slovakia (remote); EU (remote); Leuven (on-site); Belgium (remote); Northern Ireland (remote); Athens (on-site); Amsterdam (hybrid); Lithuania (remote); UK (remote); Hungary (remote); Finland (remote); Poland (remote); Wales (remote); Germany (remote); Eindhoven (hybrid); Moldova (remote); Albania (remote); Greece (remote); Portugal (remote); Bristol (on-site); Italy (remote); Latvia (remote); We welcome applicants from all backgrounds to join us in shaping the future of AI
ГибридSan Francisco, California
ГибридParis, France; London, United Kingdom
seniorBrownsville, WI Corporate Office ; Green Bay, WI ; Madison, WI ; Milwaukee, WI ; Neenah, WI
ОфисseniorKyiv; Lviv
УдалённоseniorRemote (United States | Canada)
Hyderabad, India
ОфисNew York City
leadParis, France
middleMunich
ГибридAmsterdam; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
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