Location: Nairobi
Workplace: hybrid
Capital.com is a global trading and investing platform operating across regulated markets worldwide. Capital.com Kenya is a regulated online forex and trading services to clients in Kenya, acting as a compliant counterparty and providing onboarding, execution, and client support in line with CMA requirements.
The New Business Specialist (Client Acquisition and Retention) is responsible for guiding prospective and newly approved clients through the critical early stages of their trading journey. The role focuses on converting approved applications into active and engaged client relationships by removing onboarding friction, supporting account funding, introducing clients to the platform and guide clients on how to usebthe platform to place their trades.
Responsibilities:
The New Business Specialist will be responsible for delivering a smooth, responsive and commercially effective onboarding experience that helps new clients become confident and active users of Capital.com’s platform.
Manage the client journey from approved application through account funding, first trade and early-stage engagement, with an appropriate handover to the Premium Client Manager where relevant.
Proactively contact newly approved clients to welcome them, understand any barriers to activation and guide them through the next steps in their onboarding journey.
Support the conversion of approved applications into funded and active accounts by reducing friction, answering process and platform-related questions and coordinating the resolution of outstanding matters.
Introduce new clients to Capital.com’s platform features, trading tools, risk-management functionality and educational resources through clear and practical onboarding support.
Help clients build confidence in using the platform while ensuring all communications remain fair, balanced, accurate and within the boundaries of a non-advisory service.
Drive early client engagement and retention through proactive outreach, structured follow-ups and personalised communication that demonstrates Capital.com’s commitment to the client experience.
Identify clients whose onboarding has stalled or who have become inactive and conduct appropriate re-engagement and reactivation activity.
Identify clients who may benefit from a higher-touch relationship and coordinate an effective handover to the Premium Client Manager, where appropriate.
Maintain accurate and complete CRM records, including client interactions, onboarding status, follow-ups, activation progress and agreed actions.
Work closely with Compliance, Operations, Customer Support, Marketing and the Premium Client Manager to resolve client matters and improve the end-to-end onboarding experience.
Provide structured feedback on recurring client questions, onboarding obstacles, platform usage and reasons for non-activation to support continuous process improvement.
Support approved client webinars, platform demonstrations, seminars, events and other engagement initiatives where required.
Maintain a strong understanding of financial markets, competitor activity and Capital.com’s product and service offering.
Requirements:
1–2 years’ experience in client onboarding, customer success, account management, business development, sales support, or a related financial-services environment.
Bachelor’s degree or relevant recognised qualification in Commerce, Business Management, or a related field.
Eligibility to be appointed and registered as a CISI member and done CISI module one.
Good understanding of financial markets and an interest in online trading, including products such as FX, indices, equities, commodities and CFDs.
Excellent verbal and written communication skills, with the ability to explain platform features and processes clearly and confidently.
A commercially minded and client-focused approach, with the ability to balance activation outcomes, client experience and regulatory requirements.
Comfortable conducting proactive outbound client engagement by telephone, email and video call.
Strong organisational skills and the ability to manage a high-volume pipeline of clients, follow-ups and onboarding actions.
Ability to identify client needs and obstacles without providing financial advice or personalised trading recommendations.
High attention to detail and disciplined use of CRM and client-management systems.
Ability to work effectively in a fast-paced, regulated environment.
Fluent in English.
Nice to have:
Understanding of the Kenyan financial-services environment, retail investor behaviour and client conduct expectations.
Awareness of CMA expectations regarding fair client communication, financial promotions, non-advisory services and conduct risk.
Additional language skills would be beneficial but are not essential.
What will you get in return:
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Location: Berlin Office; Norway; Latvia; Netherlands; Hungary; Portugal; Poland; Serbia; Germany; Austria; Lithuania; Ireland; United Kingdom; Spain
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
🎯 YOUR MAIN GOAL WILL BE TO BUILD AND OPERATE N8N’S SHARED CONTEXT INFRASTRUCTURE — OUR “COMPANY BRAIN” — SO BOTH PEOPLE AND AI AGENTS CAN RELIABLY ACCESS ACCURATE, WELL-STRUCTURED, AND APPROPRIATELY GOVERNED KNOWLEDGE ACROSS THE COMPANY.
To make that happen, you’ll shape how our knowledge is structured, contributed, accessed, and maintained as we build the context layer powering n8n’s agentic future:
DESIGN OUR INFORMATION ARCHITECTURE
- Define the taxonomy, structure, contributor guidelines, and templates that turn fragmented company knowledge into reliable, reusable context.
- Establish standards that make knowledge easy to navigate, maintain, and use without creating duplication or another layer of content sprawl.
- Evolve these standards as our functions, knowledge sources, and agentic use cases grow.
ONBOARD & ENABLE TEAMS
- Onboard functions to the company brain and train designated champions to structure and maintain their own knowledge over time.
- Give non-technical contributors the guidance, templates, and support they need to contribute high-quality context independently.
- Partner with the Internal AI Enablement Lead to develop a shared network of champions who help scale strong knowledge practices across n8n.
OPERATE OUR CONTEXT PLATFORM
- Configure and operate ingestion from qualitative sources such as Slack, Gong, Drive, and Notion using our context platform’s tooling.
- Own day-to-day platform configuration and basic troubleshooting, escalating genuine engineering challenges to our Automation team or vendor when needed.
- Partner with IT, Security, and Legal to define requirements for how people and AI agents access sensitive company knowledge.
BUILD FOR LONG-TERM TRUST & REUSE
- Keep content structures, contributor guidelines, and knowledge freshness current as n8n and the platform evolve.
- Work with functions to ensure the company brain becomes a trusted source of context rather than another parallel knowledge repository.
- Provide product feedback to our context platform vendor and anticipate shared context patterns and capabilities that future agents will need.
REQUIREMENTS
MUST-HAVES
- 🗂️ Information architecture: You have proven experience designing structured content or knowledge programs at scale, including taxonomies, style guides, contributor guidelines, templates, or information architecture.
- 🧠 Knowledge systems experience: You’ve worked hands-on with knowledge or context systems and understand what it takes to turn fragmented qualitative information into something others can reliably use.
- ⚙️ SaaS platform fluency: You’re comfortable configuring and operating SaaS knowledge or context platforms, working with APIs and integrations, and independently troubleshooting basic issues.
- 🎓 Stakeholder enablement: You have a track record of training non-technical stakeholders and enabling them to confidently maintain high-quality content themselves over the long term.
- 🔐 Governance collaboration: You’re comfortable partnering with IT, Security, and Legal on access requirements and compliance-sensitive data flows without needing to own the underlying technical architecture.
- ✍️ Communication: You have strong written and verbal communication skills and can set a clear quality bar for how company knowledge is structured, documented, and shared.
NICE-TO-HAVES
- 🤖 Context platforms: You’re familiar with Qontext.ai http://Qontext.ai or a comparable agent-context platform.
- 🔌 MCP: You have experience with or a strong understanding of Model Context Protocol (MCP).
- 🏷️ Knowledge governance: You have a background in knowledge management, metadata, or data governance.
Why join us?
At n8n, you’ll have the opportunity to shape how an entire company’s knowledge becomes usable — not only by people, but by the AI agents increasingly working alongside them. You’ll build a capability we don’t have today and help establish the context layer that future agentic initiatives across n8n will depend on.
You’ll have real ownership over how company knowledge is structured, governed, and maintained, while working closely with teams across IT, Security, Legal, Data, and AI & Automation. You’ll also have the support of a strong technical team and vendor partner, so your focus can stay on creating a trusted, scalable knowledge system rather than building every piece of infrastructure from scratch.
As n8n grows, you’ll help turn fragmented knowledge into a shared company brain that teams can contribute to confidently and agents can depend on reliably.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the context layer for the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Berlin Office; Norway; Latvia; Netherlands; Hungary; Portugal; Poland; Serbia; Germany; Austria; Lithuania; Ireland; United Kingdom; Spain
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
🎯 YOUR MAIN GOAL WILL BE TO TURN N8N’S INTERNAL AI AND AUTOMATION CAPABILITIES INTO SOMETHING EVERY FUNCTION CAN CONFIDENTLY USE, BUILD WITH, AND LEARN FROM.
To make that happen, you’ll create the programs, experiences, and foundations that help teams across n8n build their AI and automation fluency:
DRIVE HANDS-ON ENABLEMENT
- Run weekly, role-specific workshops, prioritizing less-technical functions such as Legal and Customer Support.
- Lead hands-on sessions where you build live alongside teams, helping them turn real workflows and challenges into working automations.
- Run Build Along Office Hours and Bounty Hunts that give teams regular opportunities to learn, experiment, and solve problems together.
- Help teams identify useful automation opportunities, understand the process they are changing, and decide when to reuse an existing solution, build themselves, or involve the Automation team.
OWN DOGFOODING & EXPERIMENTATION
- Own our monthly Dogfooding Day end-to-end, from planning and coordination through execution and follow-up.
- Design and run hackathons and other experimentation initiatives that encourage teams to explore new ways of working with AI and automation.
- Turn learnings and outputs from these initiatives into reusable assets that help other teams move faster.
SCALE AI FLUENCY & COMMUNITY
- Own periodic AI fluency survey cycles alongside the People team and help calibrate what fluency means across different functions.
- Build visibility around internal wins and reusable solutions so teams can learn from what others have already created.
- Identify and support champions across functions, informally leading the emerging Guild and helping automation knowledge spread across the company.
ENABLE SAFE, REUSABLE AUTOMATION
- Act as product owner for our internal “safe playground,” partnering with IT, Security, Data, and Solutions Engineering on access, credentials, environments, and requirements.
- Turn outputs from workshops and office hours into reusable templates and resources that teams can easily discover and adopt.
- Actively help teams reuse existing solutions rather than reinventing them, making automation more accessible and scalable across n8n.
- Check whether the things built are still in use four weeks later; provide evidence that teams reuse existing assets and can make routine changes without handing everything back to the Automation team.
REQUIREMENTS
MUST-HAVES
- 🛠️ Practitioner-level n8n fluency: You’ve built real, meaningful automations in n8n and are comfortable building live alongside others.
- 🎓 Technical enablement experience: You’ve run structured, recurring enablement programs such as workshops, office hours, or build-alongs.
- 🤝 Non-technical audience expertise: You have a strong track record of helping non-technical teams understand, adopt, and confidently use technical tools.
- 🏗️ Cross-functional ownership: You’re comfortable partnering with IT, Security, and Data teams to define and own requirements around access, credentials, and environments without needing to implement the infrastructure yourself.
- 🌍 CET overlap: You’re based in a time zone that gives you strong overlap with Central European working hours, within a couple of hours of Berlin.
- 💬 English fluency: You have fluent or near-native English and can communicate clearly and confidently with audiences ranging from individual contributors to senior stakeholders.
NICE-TO-HAVES
- 🌱 Champion programs: You’ve helped build or run an internal ambassador, champion, or community program.
- 📊 Fluency measurement: You have experience running capability, fluency, or adoption surveys and turning the results into actionable programs.
- 🔐 Access & governance: You’re familiar with access or governance models and have worked with stakeholders responsible for secure environments and tooling.
Why join us?
At n8n, you’ll have the opportunity to build a brand-new enablement function from the ground up and shape how AI and automation become part of everyday work across the company. You’ll have a direct line to the Head of AI & Automation, high visibility across functions, and genuine autonomy to design an enablement model rather than inherit one.
As n8n scales, you’ll become a key connector between the people building our internal automation capabilities and the teams putting them to work. You’ll help create a culture where teams don’t just learn about automation — they confidently build, experiment, share what works, and help others do the same.
You’ll join a fast-growing, remote-first company that values autonomy, experimentation, and builder culture, with the opportunity to influence how we scale AI fluency across the organization.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Anywhere in France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🚀 THE CHALLENGE
- Alan is a leading European health insurer with over 1 million members across 4 countries (France, Belgium, Spain, Canada). At its core, Alan is a tech company that believes exceptional member experience is a competitive advantage: fast, empathetic, and reliable service at scale. As of Q1 2026, 40% of conversations are handled automatically.
- At the intersection of Care, Legal, Security, and Data Protection sits a set of topics that are as operationally complex as they are strategically critical: data breaches, GDPR rights requests, security incidents, legal complaints, regulatory reporting.
- We are looking for a Care Legal & Security Specialist to own these topics end-to-end: handling complex cases in close collaboration with Alan's Legal and DPO teams, building the processes and training that allow our ~300 Care agents to manage them with confidence, and identifying where AI and automation can reduce manual load. As Alan accelerates across four countries, what you build in France gets replicated in Spain, Belgium, and Canada: your work doesn't stay local.
- This is not a pure legal role, and it is not a pure ops role. You handle regulatory cases, improve the processes that prevent them from recurring, and scale what works across countries. You will be embedded within our Operational Excellence team, working in close collaboration with Care Ops and the Corporate Unit.
👨🚀 MISSIONS
1/ Operational run (60%)
- Handle complex security incidents, GDPR cases, and legal complaints escalated from Care agents, including CNIL notifications (drafted in close collaboration with Legal and DPO, within the 72-hour regulatory deadline), account takeover situations, Level 2 and Level 3 complaints, and incoming legal mail
- Manage interactions with external stakeholders (CNIL, Insurance Ombudsman, Signal Conso) with precision and within regulatory deadlines
- Own KPI monitoring and reporting for legal and security matters; organize yearly complaints reporting for Alan's Board; identify trends and escalate systemic issues to Product teams early
2/ Scalability: process, tools, and training (20%)
- Design and continuously improve workflows, escalation paths, macros, and help center content so Care agents can handle legal and security cases autonomously at L1 and L2
- Identify simplification and automation opportunities across legal and security operations, then collaborate with Care Ops and Product crews to deploy them, rather than solving each case manually
- Build and maintain training materials (case studies, Q&As, simulations), so Care Experts develop real judgment, not just process familiarity
- Ensure regulatory training completion across the team
3/ Globalization (20%)
- Translate processes, frameworks, and training materials built for France into resources that Care and Legal/Compliance teams in other countries can adopt
- Coordinate actively with counterparts in other countries to share learnings, align on best practices, and anticipate regulatory divergences
- Build shared resources so that when a new country goes live, the Care Legal & Security function isn't starting from scratch
To deliver on those missions, you will:
- Support Care Experts participating in the Legal & Security taskforce: build their judgment on complex and ambiguous cases, be the primary escalation reference for Care agents facing difficult legal or security situations
- Collaborate with the Corporate Unit Lead and Care Ops to shape the Care roadmap on legal and security topics; translate regulatory constraints into executable processes and surface operational insights that should inform policy or product decisions
⭐ YOU'LL EXCEL IN THIS ROLE IF YOU:
- Deliver reliably on high-stakes, deadline-driven cases with a real member-centric mindset
- Have at least 1-2 years of experience in one of the following: GDPR / privacy operations, legal complaints handling in a regulated sector, or compliance ops in fintech, insurtech, or health
- Communicate with precision and adapt to your audience, whether you're briefing a legal expert, aligning with a product team, or coaching a front-line agent. You get buy-in from agents and managers who didn't ask for a new process, and that's as important as designing the process itself
- Spot simplification opportunities and know how to turn them into projects: you identify what should be automated or redesigned, then drive the collaboration with Care Ops and Product to make it happen
- Are comfortable navigating regulatory frameworks (GDPR, complaint handling, CNIL) without being a lawyer; you know when to escalate and when to own it, and you're backed by Legal and DPO experts at Alan
- Are comfortable making judgment calls in ambiguous situations and moving forward without waiting for all the answers.
- Are fluent in French (C1+ written and spoken, essential for CNIL notifications, ombudsman responses, and legal correspondence) and proficient in English for internal Alan collaboration
No prior legal qualification is required but a background in law is a genuine plus. We are looking for operational rigor, strong communication, and the appetite to build something that scales.
For this opportunity, we are aiming to hire within the B-C level range.
🌍 HOW WE WORK
Location: You must be legally eligible to work from France.
Remote work: We offer remote work flexibility, but we value in-person collaboration.
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: Toronto, ON, Canada
Workplace: OnSite
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE ROLE
You are the Canada GM's right hand. Not a support role: you own strategic initiatives end to end and are accountable for the outcome, not the slide deck.
This seat owns Strategy & Operations: the operating cadence, the operational build-out of a young insurer, and the regulatory execution that lets Alan operate province by province. You'll work daily with Canada's leadership and draw on the global Alan platform, including GM Associate peers in five countries.
🎯 YOUR MISSION
Your core missions:
- Own Canada's operating cadence. MBRs, QBRs and the Canada Weekly pulse: turn inputs from nine communities into the narrative and decisions leadership acts on.
- Build new operations from scratch. New products, processes and reporting (e.g. virtual care expansion, pipeline and quota dashboards): define, launch, hand over.
- Own insurance & regulatory execution. Provincial licensing, other filings and clinical licensing for new provinces. These are commitments to regulators, not internal deadlines.
- Build your own AI tooling. Automate your own job with agents that do real work (e.g. automate weekly reporting, hiring pipeline digests, regulatory monitoring).
- Lead through influence and clarity. Write the docs that let others decide without you (e.g. the business case for a 2nd GM Associate, summer interns, staffing BC expansion) and keep Canada and Europe aligned.
- Step in where the business needs you. Cover leaders when they're out and pick up adjacent work (e.g. running hiring loops, managing summer interns, running the Toronto office).
💪 YOU MAY BE A GREAT FIT IF YOU HAVE
- 1-4 years in consulting, banking, M&A, a high-growth startup, or as a founder.
- Strategic thinking with hands-on execution. You set direction, then build the model, fix the process and file the renewal on time.
- Exceptional written communication. You can turn a messy quarter into three paragraphs a board will act on.
- A real command of AI tools, used to extend your output, not replace your thinking. We'll ask you to show us.
- Strong organisation, time management and autonomy. You run projects start to finish with precision and little oversight.
- An entrepreneurial mindset. Comfortable with ambiguity, you take ownership beyond your remit.
- Mission-driven. You want to transform healthcare in Canada.
- Based in Toronto and in our office 5 days a week.
- As a plus: French, international team experience, or a background in scale-ups, healthcare or insurance.
Earlier in your career? Apply anyway. If you've shown real ownership (a company you started, a team you carried, work that shipped), we'd rather see your application than screen you out on a number.
🚀 WHAT THIS ROLE LEADS TO
The role is built on a minimum two-year horizon: long enough to compound real impact, and the springboard to leading a community or function. You'll have a buddy and a coach from day one.
🙌 PERKS & BENEFITS
- Competitive salary + equity - B0-C1, ($96-140k CAD) see the salary & equity grid https://alan.com/en/careers/a/salary-equity.
- Monthly TTC pass, and a generous employer matching program for your RRSP.
- Excellent health coverage through Alan's own app.
- Office at King & Yonge in the financial district, with free lunch.
- Flexible leave, no pre-approval needed.
- Personal growth through coaching. Every Alaner has a dedicated coach from day one. Read about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.
A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.
What You'll Be Doing
Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Delivering product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Driving product conversations based on need and problems with customers
Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
What Makes you a Great Fit:
5+ years of technical pre-sales experience
Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically.
Must be located in United Kingdom
Bonus Points For:
Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage
Experience with sales methodologies like MEDD(P)ICC is a plus
Compensation & Rewards
In the UK, the OTE (On-Target Earnings) compensation range for this role is EUR 110,000 - EUR 134,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Korea
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT NORTH
North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
WHY THIS ROLE?
This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications.
We’re looking for senior software engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one.
WHAT YOU’LL DO
Customer-Facing Technical Impact
- Work closely with enterprise customers to translate high-value, ambiguous business problems into well-framed agentic problems with clear success criteria and evaluation methodologies.
- Provide technical leadership across the full development and evaluation lifecycle, including post-deployment iteration, for agentic workflows.
- Travel up to 20–40% to work on-site with customers and partners
Agent Design, Build and Production launches
- Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools and data sources with enterprise-grade reliability and performance.
- Balance rapid iteration with enterprise requirements, evolving prototypes into stable, reusable solutions.
- Define and apply evaluation and quality standards to measure success, failures, and regressions; Debug real-world agent behavior and systematically improve prompts, workflows, tools, and guardrails.
- Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualisation through production
- Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution
Team Mentorship & Organizational Impact
- Mentor engineers across distributed teams.
- Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization.
- Contribute to shared frameworks and patterns that enable consistent delivery across customers.
REQUIRED SKILLS & EXPERIENCE
Technical Foundations
- Demonstrated ability to build, ship, and operate production-grade software systems.
- Substantial hands-on experience designing, building, evaluating, and fine-tuning LLM-based agents in real-world applications.
- Deep familiarity with modern LLM ecosystems, including models (e.g., GPT, Claude, Gemini), vector databases, RAG architectures, agent/orchestration frameworks, prompt engineering, tool use, multi-step agent workflows (e.g., ReAct), and robust failure handling.
- Strong proficiency in Python and/or JavaScript/TypeScript.
Experience and Leadership
- Experience working directly with customers or stakeholders to design and deliver LLM-powered agentic solutions aligned with real business needs.
- Proven technical leadership at the team level, including guiding architecture, implementation, and delivery of complex AI systems.
ADDITIONAL REQUIREMENTS
- Strong written and verbal communication skills.
- Fluency in English and Korean language.
IT’S A BONUS IF YOU HAVE:
- Experience setting architectural standards for AI and agentic systems across distributed teams
- Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it
- Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms)
- Experience with enterprise security, compliance, or auditability requirements for AI systems
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Spain
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a motivated and proactive Business Development Representative to join our Sales Team and support Xometry’s growth across international markets. In this role, you will develop new business opportunities, manage customer relationships, and build long-term partnerships with small and medium-sized businesses across industries such as mechanical engineering, robotics, infrastructure, furniture manufacturing, and more.
This is an excellent opportunity for someone with strong communication skills, a commercial mindset, and the ambition to grow within a fast-paced international environment.
How You’ll Contribute:
● Develop and expand the customer base through proactive outbound sales activities and inbound lead management
● Achieve established sales plans and individual KPIs
● Handle incoming customer requests promptly and professionally
● Maintain effective communication with customers through calls, emails, online meetings, and messaging platforms
● Maintain accurate and high-quality customer data in Salesforce
● Support customers with account usage, request submissions, and order placement
● Monitor and follow up on customer payments
● Maintain long-term relationships with existing customers while identifying upselling opportunities
● Identify and unlock new business opportunities through assigned and acquired customer accounts
● Represent Xometry professionally in communication with customers across various industries
What You’ll Bring to Xometry:
● Experience: First experience in sales, business development, customer success, or account management
● Language Skills: Fluent Italian and English is mandatory
● Communication: Strong interpersonal and communication skills with the ability to build trust, negotiate, and achieve results
● Commercial Mindset: Ability to identify business opportunities, achieve sales targets, and contribute to a healthy sales pipeline
● Technical Mindset: Ability to quickly understand product specifics and communicate them effectively to customers
● Customer Focus: Strong social intelligence, empathy, and a customer-oriented communication style
● Personal Qualities: High level of responsibility, flexibility, determination, and motivation to grow
● International Experience: Experience living abroad is considered an advantage
● Location: Candidates must be located in Bulgaria
What We Offer:
● Transparent compensation structure: fixed salary + unlimited commission
● Full-time remote work
● Corporate laptop and corporate IP telephony
● Structured onboarding covering all tools, systems, and processes
● International and supportive team environment
● Career growth and development opportunities within a fast-growing global company
● Flexible and dynamic work culture with fast decision-making processes
● Regular well-being initiatives and global charity projects
● Team meetings and company events from time to time
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Remote (Canada)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
This role is open to nurses!
ROLE OVERVIEW
The Trust & Safety Analyst protects the integrity of our platform by expertly managing incident reports from start to finish. This role focuses on two core outcomes: providing an exceptional, empathetic experience for customers during high-stakes situations, and decisively removing bad actors when appropriate to keep our platform safe.
WHAT YOU’LL DO
- Investigate safety incidents end-to-end and deliver timely, customer-focused resolutions.
- Accurately classify incidents, assess severity, and make fair, well-reasoned deactivation decisions.
- Develop and implement safety initiatives, tools, and processes that reduce incidents and strengthen platform integrity.
- Shape and uphold marketplace safety norms through clear policy development/recommendations.
- Partner cross-functionally with Support, Product, Legal, and other teams to drive safety outcomes.
- Assess safety and compliance risks; design strategies to close gaps and prevent recurrence.
- Monitor and report on safety and compliance metrics; analyze trends to recommend data-driven improvements.
- Serve as a subject-matter expert on Trust & Safety policies, providing guidance internally and externally.
- Continuously improve the incident reporting and investigation workflow.
- Communicate with customers and partners with professionalism and urgency, ensuring high-quality resolution experiences.
- Stay current on product updates to ensure accuracy and consistency across safety operations.
WHAT WE’RE LOOKING FOR
- Ability to resolve customer incidents with empathy and action
- Impeccable judgement and ability to make tough decisions
- Exceptional written and verbal communication skills - You are a skilled communicator and listener, and you’re comfortable expressing ideas and opinions to a varied audience
- Possess an “I can handle anything” mentality and extremely sound judgement in ambiguous situations
- Ability to identify potential risks and effectively diffuse situations
- Demonstrate a high degree of leadership, motivation, self-direction, and initiative to achieve the goals of the mission
- Self-motivated, able to work independently and stay organized
- Detail-oriented
- Ethical and unbiased integrity and decision-making abilities
- Preferred:
- 3+ years in a customer-facing role.
- 3–5 years of experience in Clinical practice, Trust & Safety, Risk Management, Compliance, or related fields.
- LVN or RN is a big plus
- Ability to use statistical tools and techniques to analyze, interpret, and present safety-related data.
WHY JOIN CLIPBOARD?
- We are remote-first, giving you the flexibility to work with us from many places.
- Fast-paced startup environment. Join a company that values curiosity, independence, and growth.
- A hiring process that rewards skills, not just experience. Every applicant gets a fair shot, our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our customers on both sides of the marketplace.
HIRING PROCESS
1. Application
2. Case Study
3. Case Study Interview with Head of Trust and Safety
4. Interview with our Head of Operations
5. Culture Interview (People Ops)
6. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
This role is open to nurses!
ROLE OVERVIEW
The Trust & Safety Analyst protects the integrity of our platform by expertly managing incident reports from start to finish. This role focuses on two core outcomes: providing an exceptional, empathetic experience for customers during high-stakes situations, and decisively removing bad actors when appropriate to keep our platform safe.
WHAT YOU’LL DO
- Investigate safety incidents end-to-end and deliver timely, customer-focused resolutions.
- Accurately classify incidents, assess severity, and make fair, well-reasoned deactivation decisions.
- Develop and implement safety initiatives, tools, and processes that reduce incidents and strengthen platform integrity.
- Shape and uphold marketplace safety norms through clear policy development/recommendations.
- Partner cross-functionally with Support, Product, Legal, and other teams to drive safety outcomes.
- Assess safety and compliance risks; design strategies to close gaps and prevent recurrence.
- Monitor and report on safety and compliance metrics; analyze trends to recommend data-driven improvements.
- Serve as a subject-matter expert on Trust & Safety policies, providing guidance internally and externally.
- Continuously improve the incident reporting and investigation workflow.
- Communicate with customers and partners with professionalism and urgency, ensuring high-quality resolution experiences.
- Stay current on product updates to ensure accuracy and consistency across safety operations.
WHAT WE’RE LOOKING FOR
- Ability to resolve customer incidents with empathy and action
- Impeccable judgement and ability to make tough decisions
- Exceptional written and verbal communication skills - You are a skilled communicator and listener, and you’re comfortable expressing ideas and opinions to a varied audience
- Possess an “I can handle anything” mentality and extremely sound judgement in ambiguous situations
- Ability to identify potential risks and effectively diffuse situations
- Demonstrate a high degree of leadership, motivation, self-direction, and initiative to achieve the goals of the mission
- Self-motivated, able to work independently and stay organized
- Detail-oriented
- Ethical and unbiased integrity and decision-making abilities
- Preferred:
- 3+ years in a customer-facing role.
- 3–5 years of experience in Clinical practice, Trust & Safety, Risk Management, Compliance, or related fields.
- LVN or RN is a big plus
- Ability to use statistical tools and techniques to analyze, interpret, and present safety-related data.
WHY JOIN CLIPBOARD?
- We are remote-first, giving you the flexibility to work with us from many places.
- Fast-paced startup environment. Join a company that values curiosity, independence, and growth.
- A hiring process that rewards skills, not just experience. Every applicant gets a fair shot, our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our customers on both sides of the marketplace.
HIRING PROCESS
1. Application
2. Case Study
3. Case Study Interview with Head of Trust and Safety
4. Interview with our Head of Operations
5. Culture Interview (People Ops)
6. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Limassol, Cyprus; Warsaw, Mazowieckie, Poland; Sofia City, Bulgaria
Workplace: hybrid
This role leads IT third-party management and procurement at Capital.com, delivering it against the strategy and priorities set by the VP of IT Operations. You own the full third-party lifecycle (search, onboarding, relationship management and offboarding) and the procurement of hardware, software and IT services, and you make the function the single, front-loaded entry point for buying: fast for the business, controlled for the company. You turn ad hoc, reactive vendor work into defined, repeatable processes that partner teams can rely on, with controls scoped to each vendor's risk. Working in a regulated group (FCA, CySEC and others), you keep third-party risk and spend under control while the business moves at speed, and you lead the IT Procurement team.
What You Will Do:
Lead IT third-party management and procurement and deliver it against the strategy and priorities set by the VP of IT Operations.
Own and run the third-party lifecycle end to end: search, onboarding, relationship management and offboarding, as defined, repeatable processes.
Own procurement of hardware, software and IT services, from sourcing and negotiation through purchase and renewal, as a single front-loaded entry point.
Scope controls to vendor risk through triage and tiering: first-pass assessment runs in the team, with Legal, Security, Compliance and IT Compliance confirming under agreed SLAs.
Design processes from scratch: document procedures, visualise workflows, then roll them out with training, feedback and iteration until they actually work.
Use process automation and AI to front-load checks and cut manual effort across the lifecycle.
Partner with Asset Management and FinOps so vendor, contract, spend and asset data stay one non-duplicated source of truth.
Give Finance and Treasury forward visibility of spend and payments: what, when, how much, which entity, which method.
Meet third-party regulatory and audit obligations by design (DORA register of information and similar), so reports are extracted, not assembled by hand.
Line-manage and develop the IT Procurement team; set direction, priorities and quality bars.
Who You Will Work With:
Asset Management and FinOps specialists: vendor, contract, spend and asset data as one shared source.
IT Infrastructure and IT Service Desk: requirements, deployment and support of purchased solutions.
Legal and Finance (budgeting and accounting): contracts, budget gates, payments and cost.
Compliance and IT Compliance: third-party risk framework, second-line confirmation and regulatory obligations.
What You Bring:
Experience leading vendor or third-party management and procurement in a regulated organisation (FCA, CySEC or similar); regulated experience is essential.
A track record of delivering against an agreed strategy and roadmap while bringing your own judgment to reach the outcome.
Proven ability to build processes from scratch: documenting procedures and visualising workflows.
Strong process rollout skills: you train people, gather feedback and iterate until the process works in practice, not just on paper.
Experience running the full vendor lifecycle and IT procurement (sourcing, negotiation, contracts, renewals, offboarding).
Comfort scoping controls to risk and working with Legal, Security and Compliance as defined interfaces.
People leadership: you lead a procurement team, set standards and develop people.
Excellent negotiation and stakeholder skills across business, engineering and control functions.
Nice to Have:
DORA knowledge and experience with a register of information.
Process automation, and active use of AI to speed assessment and administration.
Jira workflow at user level (no admin required).
Familiarity with third-party risk frameworks, outsourcing requirements, ISO 27001 or SOC 2.
Fintech, brokerage or banking experience.
What you will get in return:
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about
you
—because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
Annual Performance Bonus:
Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA
Workplace: onsite
Overview
Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems.
This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs.
While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale.
We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows.
Project Details
Job Title: Data Labeling Analyst (Speech & Voice AI)
Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)
Hours: Full-time, 40 hours per week
Employment Type: W2 Full-Time Employee
Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship)
Hourly Pay Rate: $28/hour
Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston. Please only apply if you meet this location requirement.
What You’ll Do
Execute high-volume data labeling and annotation tasks across speech and voice datasets
Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale
Work with audio and language data, including transcription, categorization, and tagging
Maintain strong throughput while meeting quality expectations
Escalate unclear or ambiguous cases appropriately
Adapt to evolving guidelines and workflows as systems and requirements change
Support baseline data production needs for AI training pipelines
Contribute to team calibrations and quality alignment sessions
What We’re Looking For
Native-level fluency in Spanish (Mexico)
Strong written communication skills and language fundamentals
1 year of work experience
in data labeling, annotation, or content-focused work;
or a Bachelor's degree or equivalent
academic qualification in a related field.
Ability to follow detailed instructions and apply guidelines consistently
High attention to detail and ability to maintain accuracy in repetitive tasks
Comfort working in structured, process-driven environments
Ability to manage time effectively and maintain steady output
Willingness to ask questions and escalate when needed
Basic familiarity with AI, speech technology, or language data is a plus
Benefits
Paid Vacation: 6 days
Paid Company Holidays: 2 days (Memorial Day and Labor Day)
Paid Sick Leave: accrued per applicable state law and company policy
Medical, Dental, and Vision Insurance (eligibility applies)
Health Savings Account (HSA)
401(k) Retirement Plan
Employee Assistance Program
Additional voluntary benefits (life, accident, critical illness, etc.)
Onsite Perks (where applicable):
Free breakfast, lunch, and dinner
Stocked micro-kitchens with snacks and beverages
Commuter benefits, including shuttles and bike-to-work options
Unique campus features depending on location
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Why This Role
This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users.
It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.
Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA
Workplace: onsite
Overview
Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems.
This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs.
While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale.
We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows.
Project Details
Job Title: Data Labeling Analyst (Speech & Voice AI)
Hiring in: Onsite (Bay Area, NYC, or client-dependent)
Hours: Full-time, 40 hours per week
Employment Type: W2 Full-Time Employee
Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship)
Hourly Pay Rate: $28/hour
Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Bellevue, Redmond, Seattle, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston. Please only apply if you meet this location requirement.
What You’ll Do
Execute high-volume data labeling and annotation tasks across speech and voice datasets
Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale
Work with audio and language data, including transcription, categorization, and tagging
Maintain strong throughput while meeting quality expectations
Escalate unclear or ambiguous cases appropriately
Adapt to evolving guidelines and workflows as systems and requirements change
Support baseline data production needs for AI training pipelines
Contribute to team calibrations and quality alignment sessions
What We’re Looking For
Native-level fluency in Spanish (Spain)
Strong written communication skills and language fundamentals
1 year of work experience
in data labeling, annotation, or content-focused work;
or a Bachelor's degree or equivalent
academic qualification in a related field.
Ability to follow detailed instructions and apply guidelines consistently
High attention to detail and ability to maintain accuracy in repetitive tasks
Comfort working in structured, process-driven environments
Ability to manage time effectively and maintain steady output
Willingness to ask questions and escalate when needed
Basic familiarity with AI, speech technology, or language data is a plus
Benefits
Paid Vacation: 6 days
Paid Company Holidays: 2 days (Memorial Day and Labor Day)
Paid Sick Leave: accrued per applicable state law and company policy
Medical, Dental, and Vision Insurance (eligibility applies)
Health Savings Account (HSA)
401(k) Retirement Plan
Employee Assistance Program
Additional voluntary benefits (life, accident, critical illness, etc.)
Onsite Perks (where applicable):
Free breakfast, lunch, and dinner
Stocked micro-kitchens with snacks and beverages
Commuter benefits, including shuttles and bike-to-work options
Unique campus features depending on location
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Why This Role
This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users.
It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.
Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA
Workplace: onsite
Overview
Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems.
This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs.
While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale.
We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows.
Project Details
Job Title: Data Labeling Analyst (Speech & Voice AI)
Hiring in: Onsite (Bay Area, NYC, or client-dependent)
Hours: Full-time, 40 hours per week
Employment Type: W2 Full-Time Employee
Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship)
Hourly Pay Rate: $28/hour
Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston. Please only apply if you meet this location requirement.
What You’ll Do
Execute high-volume data labeling and annotation tasks across speech and voice datasets
Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale
Work with audio and language data, including transcription, categorization, and tagging
Maintain strong throughput while meeting quality expectations
Escalate unclear or ambiguous cases appropriately
Adapt to evolving guidelines and workflows as systems and requirements change
Support baseline data production needs for AI training pipelines
Contribute to team calibrations and quality alignment sessions
What We’re Looking For
Native-level fluency in English (UK)
Strong written communication skills and language fundamentals
1 year of work experience
in data labeling, annotation, or content-focused work;
or a Bachelor's degree or equivalent
academic qualification in a related field.
Ability to follow detailed instructions and apply guidelines consistently
High attention to detail and ability to maintain accuracy in repetitive tasks
Comfort working in structured, process-driven environments
Ability to manage time effectively and maintain steady output
Willingness to ask questions and escalate when needed
Basic familiarity with AI, speech technology, or language data is a plus
Benefits
Paid Vacation: 6 days
Paid Company Holidays: 2 days (Memorial Day and Labor Day)
Paid Sick Leave: accrued per applicable state law and company policy
Medical, Dental, and Vision Insurance (eligibility applies)
Health Savings Account (HSA)
401(k) Retirement Plan
Employee Assistance Program
Additional voluntary benefits (life, accident, critical illness, etc.)
Onsite Perks (where applicable):
Free breakfast, lunch, and dinner
Stocked micro-kitchens with snacks and beverages
Commuter benefits, including shuttles and bike-to-work options
Unique campus features depending on location
Job Reference: #L1-CC1
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Why This Role
This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users.
It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Germany
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In Germany
,
the base compensation range for this role is 109,700 EUR - 131,600 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: London, England, United Kingdom
Workplace: hybrid
Capital.com is looking for a Head of Social & Content to lead the organic storytelling engine for one of the fastest-growing trading and investing platforms in the world. Bringing social and content strategy under one leader, you’ll shape what we say and where we say it across 40+ markets, from platform-native social to a full-funnel content engine that drives traffic, leads and first-time deposits. Reporting to the Brand Director, you’ll lead a team of social media managers, video creators, copywriters, editors and content project managers, and connect organic output to commercial performance. You’ll also work alongside PR and market commentary to keep messaging aligned across the brand.
Responsibilities:
Own the organic content and social strategy across the full funnel — awareness, consideration, activation, and retention — across LinkedIn, X, Instagram, YouTube, TikTok, the owned blog, and educational platforms, defining what we say, where we say it, and how it performs.
Lead and develop a combined team of social media managers, video creators/editors, copywriters, editors, and content project managers, setting briefs, reviewing output quality, and raising the creative and commercial bar across all formats and regions.
Set the content agenda across written, static, and short- and long-form video, reviewing scripts and creative concepts before they go into production to ensure ideas are strong, on-brand, and platform-appropriate.
Build and own the educational and SEO content programme — evergreen video, written, and interactive content that drives organic performance, supports new-user onboarding, and positions Capital.com as a trusted voice in financial markets.
Act as brand guardian for social and content output: define and enforce tone of voice within this function, document processes so ways of working are clear and accessible, and create training materials that embed consistent standards across regional teams globally.
Own social and content performance reporting — interrogate channel and campaign analytics, and use social listening tools to track brand sentiment and industry conversation, feeding insights back into strategy.
Partner with Compliance to ensure all content and social output meets financial promotions standards across Capital.com's jurisdictions, building that awareness into the team's workflow rather than bolting it on at the end.
Collaborate with CRM and Product on lifecycle content and user journeys to ensure organic strategy supports the wider client experience.
Partner with the Paid Social team on where organic and paid intersect — agreeing an initial paid push behind a new channel launch (a LinkedIn channel, say), or an organic boosting strategy for high-performing content — so paid and organic reinforce each other rather than running as separate tracks.
Work closely with our team of market analysts on market commentary and thought-leadership content — this role partners with that team rather than managing it directly.
Partner with PR, who sit outside this function and own external media relations, to keep organic, social, and earned messaging consistent wherever the brand shows up.
Own the brand's approach to community engagement across social platforms, and manage relationships with regional marketing teams to ensure global content and social frameworks are understood and applied locally without losing consistency.
Stay on top of market events, platform trends, and cultural moments, knowing when to move quickly to turn them into content opportunities.
Requirements:
Proven experience leading a social media and/or content function at a financial services, fintech, or similarly regulated brand, with a track record of building channels and content programmes — not just running them.
Experience managing and developing teams across multiple disciplines (social, copy, editorial, video, project management), with the ability to give clear direction, honest feedback, and raise output quality.
Strong working knowledge of financial markets and the regulatory environment that shapes what a brand like Capital.com can and can't say, including financial promotions fluency (fair, clear, and not misleading).
Strong SEO expertise — content architecture, keyword strategy, and the ability to build evergreen programmes that compound over time — paired with a genuine feel for content: you know why something works on LinkedIn and not on Instagram, and can articulate that to a team of creators.
Comfort with data: familiarity with platform-native analytics, social listening, and tools such as Sprout Social or Google Analytics, used to shape strategy rather than just report numbers upward.
Excellent written communication — you can write, edit, and improve copy yourself, and give meaningful creative feedback across written, static, and video content.
Experience working across multiple markets and languages, adapting global strategies for regional audiences without losing brand coherence.
Strong organisational skills: this role spans multiple markets, teams, and production pipelines, and you'll need to hold it together without losing attention to detail.
Comfortable working alongside a Paid Social / Performance team, with a good instinct for when organic content is worth backing with paid spend and how to structure that conversation.
Nice to have:
Experience at a CFD broker, spread betting provider, or multi-asset trading platform.
Experience building or managing educational content programmes — courses, video series, explainer content — for retail financial audiences.
Knowledge of CySEC, ASIC, and other multi-jurisdictional regulatory frameworks for financial promotions.
Experience briefing and working with external creative or content agencies.
Experience developing thought leadership content for senior stakeholders.
What you will get in return:
Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony: Join a company that genuinely cares about
you
—because your life outside of work matters just as much as your time on the clock.
Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community
The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, strategy, and operational framework. Global Team Architecture: Build, scale, and lead a high-performing global support organization consisting of US-based engineers and offshore multi-tier support teams.
Противоречивые условия: ● Location: Candidates must be located in Bulgaria
УдалённоRemote (Canada)
УдалённоГеография найма не уточнена
ГибридheadLimassol, Cyprus; Warsaw, Mazowieckie, Poland; Sofia City, Bulgaria
ОфисCalifornia; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA; To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston
ОфисCalifornia; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA; To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Bellevue, Redmond, Seattle, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston
ОфисCalifornia; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA; To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston
seniorGermany (Remote)
ГибридheadLondon, England, United Kingdom
Все вакансии в одном месте — страница 28 · Job Hunters
