Location: Utah | Hybrid
Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.
AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.
Essential Job Duties
As a Manager of Outbound Sales at BambooHR, you will lead a team of Outbound Account Executives responsible for acquiring new customers within defined territories. You’ll help build and scale our newest outbound segment—establishing its operating rhythms, territory strategy, coaching model, and sales playbook while developing a team capable of delivering consistent, predictable growth.
Your team will partner closely with dedicated BDRs while maintaining ownership of territory planning, strategic prospecting, pipeline creation, and complex, multi-step sales cycles. You will coach AEs to build relationships across buying committees, create urgency with prospective customers, and position BambooHR as a long-term solution to meaningful business challenges.
Success in this role requires more than managing results. You will create the structure, accountability, and coaching environment that helps sellers consistently exceed quota. Your leadership, insights, and results will directly influence how this segment evolves and scales across BambooHR.
You will:
Lead, coach, and develop a team of quota-carrying Outbound Account Executives responsible for new-logo revenue.
Establish the operating rhythms, performance expectations, and sales practices required to scale a successful outbound segment.
Coach AEs on territory planning, account prioritization, prospecting, discovery, multithreading, objection handling, negotiation, and closing.
Ensure AEs effectively partner with dedicated BDRs while maintaining ownership of their individual territories and pipeline creation.
Strengthen deal execution by reviewing calls, demos, proposals, and account strategies and providing clear, actionable feedback.
Support strategic opportunities by helping AEs navigate complex buying committees, establish executive sponsorship, and advance multi-step sales cycles.
Own weekly forecasting and pipeline reviews, ensuring accuracy, strong CRM hygiene, and sufficient coverage against bookings targets.
Use performance data to identify trends, diagnose gaps, and improve pipeline creation, conversion rates, win rates, sales velocity, and quota attainment.
Reinforce consistent adoption of BambooHR’s sales methodology, processes, and tools.
Partner with BDR leadership to strengthen AE and BDR alignment, account coverage, opportunity quality, and pipeline generation.
Collaborate with Revenue Operations, Marketing, Sales Enablement, and other cross-functional partners to improve execution and remove barriers to growth.
Support the recruitment, onboarding, ramp, performance management, and retention of high-performing sales talent.
Build a team culture grounded in accountability, healthy competition, coachability, collaboration, and continuous improvement.
Translate frontline insights into recommendations that improve BambooHR’s outbound strategy, customer approach, and go-to-market playbook.
What You'll Need to Get the Job Done
5+ years of SaaS sales management experience with a strong focus on closing new business, including at least 2 years directly managing outbound Account Executives
A proven record of leading teams that consistently meet or exceed new-logo revenue and pipeline targets.
Experience building or scaling an outbound sales motion, segment, territory strategy, or team.
Strong knowledge of territory planning, account prioritization, strategic prospecting, pipeline generation, and solution-based selling.
Demonstrated success coaching sellers through complex, multi-stakeholder sales cycles.
Strong coaching capabilities across discovery, executive conversations, objection handling, negotiation, deal strategy, and closing.
Experience establishing effective operating rhythms, performance expectations, and accountability across a sales team.
Strong forecasting skills and the ability to evaluate pipeline health, coverage, conversion, and risk.
Fluency with CRM platforms such as Salesforce and familiarity with sales engagement, conversation intelligence, and forecasting tools.
The ability to use data and frontline observations to identify performance gaps and develop clear action plans.
Experience partnering effectively with BDR teams, Revenue Operations, Marketing, and Sales Enablement.
Excellent written and verbal communication skills, including the ability to influence sellers, peers, and senior leaders.
Strong prioritization, adaptability, and composure in a fast-moving, high-accountability environment.
A bachelor’s degree or equivalent professional experience.
What Will Make Us REALLY Love You
Experience launching or scaling a new outbound segment within an established SaaS organization.
A track record of improving pipeline creation, win rates, forecast accuracy, sales velocity, or quota attainment.
Experience leading sellers through larger or more complex SMB and mid-market sales cycles.
Familiarity with structured sales methodologies such as MEDDIC, Challenger, or similar frameworks.
A disciplined and thoughtful approach to talent development, performance management, and succession planning.
The ability to balance hands-on deal coaching with the strategic and operational needs of a growing sales organization.
Experience using AI to improve coaching, prospecting, account research, pipeline inspection, and sales productivity.
A leadership style that combines clear expectations and accountability with empathy, recognition, and meaningful development.
Comfort operating in ambiguity and turning early insights into repeatable, scalable practices.
A healthy competitive mindset and a genuine commitment to team success.
What You'll Love About Us
A
Great Company Culture
that has been recognized by multiple organizations like
Inc
, and
Salt Lake Tribune
Comprehensive health, life, and disability insurance
Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
401k plans with up to 6% company match
$2000 Paid-Paid Vacation bonus
EAP through Headspace
Check out all our
benefits that benefit you
About Us
At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective.
We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.
What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.
BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.
BambooHR is An Equal Opportunity Employer--M/F/D/V
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
For information on California Privacy Policy,
click here
.
Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our
General Privacy Notice
and
California Privacy Notice
for more details.
See our
AI Guidelines for Candidates
for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.
Location: San Francisco, CA or Redwood City, CA
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU?
Box is redefining how enterprises manage and unlock value from their content in an AI-first world. In this role, you will partner with enterprise customers not only to adopt Box, but to transform how work gets done across their organization using content and AI.
You will serve as a strategic advisor and operator, helping customers understand their current content workflows, identify opportunities for improvement, and design future-state solutions that drive measurable business outcomes.
You will work closely with executive stakeholders and cross-functional teams to align on priorities, drive change management, and ensure that Box delivers tangible impact.
This role represents the evolution of Customer Success at Box—from driving adoption to driving transformation. The ideal candidate combines customer success, consulting, and solution-oriented thinking—someone who is curious about how businesses operate, comfortable navigating ambiguity, and motivated by driving real outcomes.
WHAT YOU'LL DO
Own the post-sales relationship for a portfolio of enterprise customers, with a focus on driving measurable business outcomes and long-term value realization
Partner with customers to map and redesign critical workflows
Identify and activate AI-powered use cases within these workflows
Translate customer goals into a clear value hypothesis, success metrics and practical AI solutions
Lead change management efforts to drive adoption of new workflows and behaviors, including stakeholder alignment, enablement and executive engagement
Conduct strategic adoption business reviews that focus on outcomes, ROI and future opportunities
Proactively identify risks and opportunities within accounts, using both qualitative insight and data to guide action
Partner cross-functionally with Sales, Product, Engineering and Professional Services to:
Expand Box’s footprint within the customer
Influence product direction based on real-world use cases
Deliver cohesive, high-impact solutions
Serve as the voice of the customer, bringing structured insights on workflows, pain points and AI opportunities back to internal team
WHO YOU ARE
We are an AI-first company. You approach your work with a growth mindset and actively look for ways to leverage AI to drive smarter decisions, unlock new use cases, and increase your impact
2+ years of experience in Customer Success, Account Management, Solutions Consulting, or a related customer-facing managing a book of business
Experience working with enterprise customers and engaging with senior stakeholders and executives
Demonstrated ability to translate customer needs into practical solutions and business outcomes
Comfort navigating both technical and business conversations, including discussing integrations, systems, and data flows at a high level
Solid hands-on experience with modern AI platforms and tools, with enough technical depth to understand, evaluate, and challenge solutions without needing to write production code
Strong communication and storytelling skills, with the ability to articulate value clearly and persuasively
Proactive, self-directed, team player who brings fresh ideas for user adoption, churn mitigation and expansion
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
San Francisco Pay Range
$86,500
—
$133,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$86,500
—
$133,000 USD
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role:
As a Manager of Startups Applied AI Architects at Anthropic, you will drive adoption of frontier AI by leading a team of technical architects to help startups build AI-native products with the Claude Developer Platform. Your team is expected to win the trust of founders and engineers by supporting their technical ambitions from early product to scale. You'll bring your own builder credibility and startup instincts to the role — setting the vision for what great technical partnership looks like in the startup segment, developing a high-performing team, and personally carrying relationships with Anthropic's most strategic early-stage accounts.
This is a role for a proven technical go-to-market leader who knows how to build teams that move at startup speed, earn the trust of deeply technical buyers, and turn a scrappy early engagement into a lasting technical partnership. You'll define the playbooks for nurturing and scaling new customers, set the bar for technical excellence, and grow the people — while staying close enough to the ground to know what's actually working. You will partner with sales leaders and work as one team to support your customers.
Responsibilities:
Lead, develop, and grow a team of Startups Applied AI Architects — setting a high bar for technical credibility, customer impact, and startup-paced execution
Drive team performance through clear goal-setting, regular coaching, and a culture of continuous technical development
Personally lead pre-sales engagements with high-priority startup accounts, from initial technical discovery through deployment and expansion, modeling what great looks like for your team
Build and own the segment's technical playbooks: how to run technical evaluations, develop customer-specific eval frameworks, architect LLM solutions for resource-constrained early-stage teams, and win against competitive alternatives
Partner with aligned Account Executives and GTM leadership to shape segment strategy and drive Claude API adoption across the startup ecosystem
Ensure your team consistently surfaces insights on how startups are building with Claude — emerging use cases, deployment patterns, architectural decisions — and translate that signal into actionable feedback for Product and Engineering
Drive cross-functional influence across Sales, Product, and Engineering to advance startup customer needs and shape roadmap priorities
Build Anthropic's technical presence and credibility in the startup ecosystem through events, conferences, workshops, and content
Stay ahead of the AI engineering landscape — context engineering, eval frameworks, agentic architectures, developer tooling — and ensure your team is operating at the frontier
You may be a good fit if you:
Have 8+ years of experience in technical customer-facing roles (Solutions Architect, Sales Engineer, Forward Deployed Engineer, or similar), with 5+ years leading and managing pre-sales or technical go-to-market teams
Have a strong track record of building and developing high-performing SA teams — you know how to hire well, coach effectively, and create an environment where technical talent grows and does their best work
Have deep experience working with startups or high-growth technology companies — you understand the velocity, constraints, and culture of early-stage companies and know how technical decisions get made at each stage of the journey
Bring genuine builder credibility: you've built and deployed LLM-powered applications, you speak the language of founders and founding engineers, and you can earn the trust of deeply technical audiences without relying on a title
Have hands-on expertise with context engineering, LLM evaluation frameworks, and modern AI architectures, and can guide both your team and customers through the decisions that separate a prototype from a production-grade system
Are comfortable with Python and fluent in the LLM frameworks, tools, and integration patterns common in startup engineering stacks
Are energized by building in ambiguous environments — you're excited to define the playbook, not just run it, and you thrive in fast-moving contexts where the technology and the customer segment are both evolving rapidly
Have a genuine passion for making powerful technology safe and societally beneficial
Strong candidates may have:
Experience as a technical founder or in a founder-led sales motion, giving you firsthand understanding of what technical buyers in the startup world are actually evaluating
A track record of winning competitive technical evaluations against other LLM providers
Experience building foundational team infrastructure from the ground up: hiring frameworks, onboarding programs, technical playbooks, and coaching systems in a high-growth environment
Deep familiarity with how developer infrastructure procurement evolves from seed through Series B and beyond, and how to adapt your team's approach accordingly
A visible technical presence in the startup or AI engineering community through conference talks, written content, or open-source contributions
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$315,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - Canada
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join Twilio as a Program Manager, Carrier Operations & Governance — a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how Twilio manages, governs, and optimizes its global telecom carrier and wholesale supplier ecosystem.
About the job
This isn't a role that inherits an existing playbook — it's a role that writes one. Twilio is building a highly visible, cross-functional operations & governance team dedicated to optimizing its telecom carrier and wholesale supplier ecosystem. Reporting into leadership that maintains regular cadences with Twilio's CEO, CFO, CRO, and Audit Committee, you will serve as the primary owner of critical end-to-end improvements spanning multiple areas of the business, and build internal operating models that unlock new levels of operational maturity and rigor.
In this role, you will bring together, understand, and implement the policies, processes, systems, tools, and controls necessary to build a world-class operating environment. You will own the creation and stand-up of the team operating model, cadences, and runbooks while taking direct ownership of the team's internal Run-the-Business (RTB) engine.
If you thrive in high-visibility environments, love designing systems from first principles, and want to own program execution end-to-end, this opportunity is built for you.
Responsibilities
In this role, you will lead program execution across four core pillars:
Cross-Functional Governance & Leadership
Drive Visible Governance Programs:
Serve as the core Program Manager for a highly visible, cross-functional governance initiative spanning multiple areas of the business - including building and operationalizing programs from diagnosis, design, implementation, and change management
Maintain Executive Visibility:
Package and present operational narratives, risks, and performance metrics to cross-functional leadership, feeding into C-suite and Audit Committee reviews.
Implement Core Infrastructure:
Lead end-to-end process improvements across carrier operations — understanding, synthesizing, and deploying cohesive policies, workflows, systems/tools, and data-driven controls.
Operating Model, Enablement & Team Infrastructure
Build Team Foundations:
Design and stand up the new Carrier Operations & Governance operating model, operational cadences, and internal team structures.
Author Runbooks & Standards:
Author, maintain, and roll out standard operational runbooks, supply policies, and Rules of Engagement (ROEs) for internal stakeholders and carrier partners.
Design Enablement & Change Management:
Design and create comprehensive enablement programs, training materials, and frameworks to accelerate organizational transformation — actively shifting teams from relationship- and assumption-driven decision-making to a rigorously governed, data-informed operating model.
Insights & Reporting
Business Intelligence:
Leverage quantitative research, machine learning models, performance monitoring, and scalable data foundations that enable fast, economically sound insights.
Data & Reporting Quality:
Execute analytical requests from IRSG, Legal, Finance, and GTM stakeholders, delivering accurate data pulls, ad-hoc analyses, and structured summaries. Perform data quality checks and validation to ensure accuracy and consistency across reporting pipelines.
Design Enablement & Change Management:
Design and create comprehensive enablement programs, training materials, and frameworks to accelerate organizational transformation — actively shifting teams from relationship- and assumption-driven decision-making to a rigorously governed, data-informed operating model.
Drive Team RTB Engine:
Own and manage the day-to-day Run-the-Business (RTB) cadence at the team level, ensuring operational momentum and accountability.
Facilitate Operational Rhythms:
Facilitate regular operational forums, including team OKR tracking, and deal approval workflows.
Run-the-Business (RTB) Ownership
Drive Team RTB Engine:
Own and manage the day-to-day Run-the-Business (RTB) cadence at the team level, ensuring operational momentum and accountability.
Facilitate Operational Rhythms:
Facilitate regular operational forums, including team OKR tracking, and deal approval workflows.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years of experience in management consulting or as a Program Manager or Chief of Staff in telecom, RevOps, or strategy and operations.
Proven track record leading highly visible, cross-functional programs across business, technical, legal, and financial stakeholders.
Demonstrated expertise driving end-to-end process improvements by integrating policies, business processes, IT/systems tools, and operational controls.
Direct experience standing up operating models, team cadences, and operational documentation (runbooks, frameworks, ROEs).
Proven track record in designing enablement content and driving organizational change.
Experience driving Run-the-Business (RTB) cadences, OKR tracking, and operational reporting.
Strong capability in process mapping, business case writing, and translating complex operational needs into IT system specs.
Sharp written and verbal communication skills with experience presenting to executive leadership.
Strong analytical proficiency using data tools (Excel/Google Sheets, SQL, or Looker) to measure performance and policy compliance.
Team player who thrives in a fast-paced environment.
Desired:
Background in management consulting, high-growth tech, or global telecom environments.
Six Sigma or formal Program / Process Management / Prosci Change Management certification.
Operational experience within commercial Deal Desks, supplier QBR management, or revenue assurance.
Domain knowledge of A2P SMS, international voice/messaging, carrier billing, or AIT/IRSF fraud frameworks.
Familiarity with workflow and dashboarding tools (Airtable, Jira, Confluence) and operational automation (Python, Coefficient, AI tooling).
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
The estimated pay ranges for this role are as follows:
$
90,800.00
- $
113,500.00
Target Bonus Percentage 12.5%
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 1, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York City Office
Workplace: OnSite
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As we scale our product surface area, we’re looking for Product Managers who are excited to own a variety of high-impact products, and drive outsized outcomes in hard-to-solve and ambiguous problem spaces. This is a role designed for builders who thrive in ambiguity, love solving complex user and workflow problems, and take full ownership of outcomes - from defining the problem space to shipping, scaling, and driving real customer and business impact.
As a Product Manager, you will be accountable for setting the vision, strategy, and end-to-end execution of one or more core product areas. This is not a “manage the roadmap” role—it’s a “make it successful” role. You’ll develop a deep understanding of users, their day-to-day workflows, and the broader ecosystem they operate in. You’ll identify the highest-leverage problems to solve and turn messy, real-world complexity into simple, scalable experiences. You will hold the standard on quality, and not rest until your product is creating the level of impact in the field that you expect.
You’ll work closely with design, engineering, customer-facing teams, and other product managers. You will lead product discovery, define clear requirements, make thoughtful tradeoffs, and push products from 0→1 and from 1→scale with urgency and clarity. This is a highly cross-functional and user-centered role—ideal for someone who loves building foundational experiences that make complex work feel effortless.
RESPONSIBILITIES
- Own the success of one or more core product areas, focusing on outcomes and real-world impact - not just outputs, timelines, or feature delivery.
- Define and drive product vision and strategy by synthesizing user needs, workflow complexity, and business priorities into a clear, scalable roadmap.
- Lead product discovery through user interviews, workflow mapping, usability testing, shadowing, and qualitative/quantitative research.
- Translate ambiguous, messy problems into clear product requirements, user stories, and intuitive experiences.
- Build, launch, and iterate on new capabilities from 0→1 and from 1→scale, ensuring fast learning cycles and high-quality execution.
- Partner cross-functionally with design and engineering to translate product vision into intuitive user experiences that are technically feasible and built to scale.
- Collaborate with Customer Success, Sales, Operations, and Marketing to ensure strong product adoption, clarity of value, and real customer impact.
- Set a high bar for execution, usability, and coherence across the platform.
CANDIDATE QUALIFICATIONS
- A minimum of 4 years of product management experience, preferably in B2B SaaS, workflow-heavy products, or operationally complex environments.
- Proven ability to take ambiguous product ideas from concept to launch and from prototype to real-world usage, with thoughtful prioritization of the highest-impact problems.
- Strong user instincts: You care deeply about how products feel, flow, and fit into people’s daily work and can uncover user needs through strong product discovery practices.
- Technical fluency: Able to break down how complex systems work under the hood, distill technical needs and constraints, and partner with engineering to make smart tradeoffs.
- Excellent communication skills: able to clearly articulate product decisions, tradeoffs, and priorities to diverse audiences.
- Collaborative leader: demonstrated ability to lead across design, engineering, CX, and go-to-market teams to drive clarity, alignment, and momentum.
- Bias to action: energized by moving fast, testing ideas, learning from feedback, and iterating.
- Ownership mindset: accountable for outcomes, comfortable operating in low-structure environments, and eager to lead end-to-end.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Who We Are:
The Knowledge Graph Platform team builds the foundational systems that help Reddit understand entities, relationships, and context across its content. We are evolving an advanced, AI-powered knowledge graph into a reliable, scalable platform that enables teams across Reddit to build better experiences on top of shared, high-quality knowledge.
This is a high-leverage team at the intersection of data, platform engineering, and AI. Our work supports emerging capabilities such as contextual grounding while creating the contracts, standards, and developer experience that make shared data dependable and easy to use. This team is strategically positioned to impact both ads and consumer roadmaps. Our data is used across ads marketplace models as well as user-facing features on
reddit.com
.
What You’ll Do:
Lead, coach, and develop a team of engineers building Reddit’s Knowledge Graph Platform; create a high-trust, high-performing environment with clear goals and strong technical ownership.
Set the technical direction and roadmap for a scalable knowledge graph platform, including data and API contracts, service interfaces, reliability, observability, performance, and developer experience.
Leverage SOTA LLM and agentic patterns for knowledge graph construction.
Establish production-grade operating standards: defining SLOs, implementing quality measures of data within the knowledge graph, governance mechanisms, and safe change-management practices.
Partner with engineering, computational linguists, and domain-expert teams to define a shared operating model for ontology, data quality, governance, and platform evolution.
Be a steward of data in the KG - ensure the graph has the coverage and freshness needed for priority use cases. Work with our dedicated data labeler team on shared goals around data coverage and quality.
Work closely with internal product and engineering teams to understand their needs, prioritize high-value use cases, and increase access to the platform.
Drive the next wave of graph-powered capabilities, including opportunities in shopping, search, ads marketplace models, consumer feed models.
Stay close to architecture and technical design, helping the team navigate complex system tradeoffs and contribute hands-on when it is the highest-leverage path.
Communicate the team’s strategy, priorities, risks, and progress clearly across a distributed, cross-functional organization.
Who You Might Be:
8+ years of total software engineering experience, with 2+ years directly managing, coaching, and developing engineering teams.
Experience with knowledge graphs, semantic or ontology systems, entity resolution, search, or contextual grounding is highly desired.
Experience building or operating AI/ML powered, or data-intensive platforms, with a proven track record of leading shared technical systems with multiple internal customers.
Strong understanding of how to turn a technical system into a product-like platform: setting an operating model with customers, establishing data or service-level contracts, useful documentation, and a path to self-service adoption.
Experience establishing data contracts around quality, lineage, or governance.
Strong technical judgment across distributed systems, backend services, data platforms, APIs, reliability, and operational excellence.
Comfortable making technical and product tradeoffs in ambiguity, including when a dedicated product manager is not present.
Excellent collaborator and communicator who can earn trust with engineers, senior leaders, and partner teams across time zones.
Enjoy building clarity and durable operating mechanisms where ownership and processes are still evolving. Excel in evangelization and driving platform adoption cross org.
Bachelor’s degree in Computer Science, Software Engineering, Data Science, or a related technical field (or equivalent practical experience).
Nice to Have:
Master’s or Advanced Degree in Computer Science, Artificial Intelligence, Computational Linguistics, or a related field.
Location:
This role is 100% remote (US & Canada only) and will regularly meet with teams in the EU and the US. Candidates based in ET timezone will be given preference to accommodate team schedules.
Perks and Benefits:
100% remote opportunity (we have 4 office locations for hybrid/onsite work preference in NY, SF, LA and Chicago)
Competitive salary and equity options
Comprehensive health benefits (medical, dental, vision) & workplace perks (home office set up stipend etc)
Generous 401k matching
Flexible vacation policy
Paid parental leave (4+ months)
Family planning support
Paid volunteer time off
#LI-AS1
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000
—
$303,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As the Solutions Consultant, Enterprise Team Manager at Ramp, you will lead and develop a high-performing team of Solutions Consultants supporting Enterprise prospects. You will set the operating rhythm for complex pre-sales work, coach the team on discovery, solution design, demos, technical deal strategy, and partner closely with Sales, Product, Engineering, Customer Success, Account Management to deliver a cohesive customer experience.
You will remain close to high-impact opportunities while scaling the team’s technical ownership financial fluency, and executive presence. This is a player-coach leadership role: you will improve how the team qualifies and advances complex opportunities, create repeatable practices and assets, and use customer insight to shape Ramp’s go-to-market and product priorities.
WHAT YOU'LL DO
- Lead, coach, and develop a team of Enterprise Solutions Consultants; set clear expectations, provide regular feedback, and support career growth.
- Establish a high-quality operating cadence for pipeline reviews, deal strategy, forecasting, staffing, and performance management.
- Partner with Enterprise Sales leadership to shape account strategy, qualify complex opportunities, and deploy the right solutions resources at the right moments.
- Coach the team to lead discovery, deliver tailored demos, and architect solutions that connect Ramp’s platform, financial workflows, ERP systems, and integrations to customer priorities.
- Engage directly in the most strategic or complex customer situations, including executive conversations, technical validation, RFPs, and escalations.
- Build scalable playbooks, technical assets, demo standards, and knowledge-sharing practices that improve quality and consistency across the team.
- Partner with Product, Engineering, Product Marketing, Customer Success, and Services to translate recurring customer needs into actionable feedback, roadmap context, and strong handoffs.
- Define and inspect team health metrics such as coverage, conversion, cycle efficiency, solution quality, customer outcomes, and talent development.
- Foster an inclusive, high-accountability culture grounded in customer empathy, strong collaboration, speed, and continuous improvement.
- Identify practical ways for the team to use AI to improve preparation, documentation, solutioning, and customer-facing work while maintaining quality and good judgment.
WHAT YOU NEED
- 8+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, Professional Services, or a related customer-facing technical role, including 3+ years of people management or demonstrated player-coach leadership.
- Proven success leading teams through complex enterprise sales cycles involving multiple stakeholders, technical requirements, and long decision processes.
- Strong understanding of enterprise financial operations, controllership priorities, and accounting workflows.
- Working fluency with enterprise systems and integrations, including ERP platforms such as NetSuite, Sage Intacct, or Microsoft Dynamics; APIs; SFTP; and adjacent HRIS, identity, and security systems.
- Demonstrated ability to coach others on discovery, solution design, executive storytelling, technical communication, and consultative selling.
- Strong operating judgment: able to prioritize limited resources, inspect pipeline health, make trade-offs, and drive execution in a fast-moving environment.
- Executive presence and ability to influence senior internal and external stakeholders by translating technical complexity into business value.
- Track record of building repeatable processes, assets, and team rituals that elevate performance beyond individual contributions.
- Experience building AI-assisted workflows for solutions, sales, or customer-facing teams.
- Excellent communication, organizational, and change-management skills.
NICE TO HAVE
- Experience supporting fintech, spend management, accounting automation, or other financial software products.
- Familiarity with government or public-sector selling.
- Familiarity with Python, Java, or SQL; data integration and ETL platforms; cloud infrastructure; or enterprise authentication and security protocols.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
:
As a Senior Engineering Manager at Fanatics, you will be a technical leader with the ability to grow and scale engineering teams that can deliver business results and ship high-quality software for customer-facing products and internal platforms.
We own the Fanatics App, the mobile app at Fanatics that encompasses elements from all of our different brands and businesses. The Fanatics App brings together Free to Play games, live events, ecommerce, and new product experiences to deliver a best-in-class Sports platform. Fundamentally, we are one team in everything we do, from the user experience to coding and architecture. We aim to deliver on our Customer Promise by delighting our millions of monthly active users.
Responsibilities
:
Provide leadership and technical expertise within your engineering vertical
Build and lead one or more teams to deliver software while adhering (and contributing) to engineering best practices
Manage, coach, and develop engineers working across mobile and backend platforms
Clarify technical requirements, negotiate priorities, and manage projects to deliver on time by leading daily scrum activities
Work closely with your product and design partners to create an ambitious, yet achievable roadmap that can be communicated to executives and stakeholders.
Drive reliable and predictable team execution by setting clear objectives, using data and KPIs to drive transparency, and champion continuous improvement across engineering practices and systems
Drive effective adoption of AI-assisted engineering workflows, including development tooling, documentation, testing support, code review augmentation, and developer enablement best practices
Provide clear updates (KPIs, status, metrics) to an executive audience and key stakeholders
Help to recruit, assess and onboard a diverse group of talented engineers
Bring together stakeholders across Fanatics to align diverging ideas into an actionable roadmap
Remain technically engaged in architecture discussions, operational reviews, development workflows, and engineering quality practices while empowering engineers to own implementation details
Must be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities
Required Qualifications
:
3+ years of experience managing one or more engineering teams
4+ years of experience building highly scalable and fault tolerant systems
You have knowledge of a broad range of design approaches and can deconstruct an architecture to be developed by different teams
Able to scope a project with targeted dates to ensure your team meets business needs
Knows how to discern which features are essential, can be triaged, or omitted and works to negotiate with Product Management
Able to effectively communicate complex technical subjects to a variety of audiences (engineers, technical leaders, marketing and operations teams, non-technical functional leaders)
Familiar with Agile software product delivery and SCRUM methodology
Excellent analytical and problem solving skills
Solid report writing skills with the ability to gather, evaluate and analyze relevant information while structuring material in a logical and coherent manner.
Thrives in an entrepreneurial, hyper-growth environment where priorities evolve regularly and decisions are made quickly
Team-first mentality, with a willingness to do what it takes to get the job done and a desire to strive for better
Able to effectively work cross-functionally within an enterprise environment
Preferred Qualifications
:
Experience working in a start-up environment
Strong mobile software engineering background
Experience working with Kotlin Multiplatform and/or Compose Multiplatform
Passion for sports cards, collectibles, or live commerce
If you possess some of these qualifications but not all of them, we still encourage you to apply!
#LI-AC2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$163,000
—
$265,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Remote; London; San Francisco; New York; Dublin
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Customer Experience team provides 24/7 support across AMER, EMEA, and APAC. As Harvey expands across customer segments and regions, the volume, location, and nature of that work will continue to change. At the same time, we are reshaping how much capacity we need and where we need it at rapid speed.
The Global CX Workforce Manager will build and own the workforce-planning function for our global support organization. You will translate customer growth and operational changes into clear forecasts, staffing plans, schedules, and investment recommendations, protecting our service-quality bar while ensuring we deploy capacity responsibly.
This is a hands-on builder role. You will establish the models, metrics, tools, and operating cadence yourself, then evolve them as the organization scales. Regional managers will continue to own their people, quality, and day-to-day execution; you will provide the global planning framework that allows those teams to operate as one connected organization.
WHAT YOU’LL DO
- Own demand and capacity forecasts across regions, shifts, customer segments, issue types, and support channels. Translate ticket volume, active handle time, service-level targets, occupancy, shrinkage, schedule adherence, time off, and new-hire ramp into clear staffing requirements.
- Build and own the model that turns company trajectory into a defensible view of CX capacity, drawing on revenue and customer projections, product launches, regional expansion, and seasonality. Make that model an input to company planning rather than a downstream consumer of it.
- Lead weekly, monthly, and quarterly capacity reviews, clearly explaining forecast changes, coverage gaps, assumptions, and recommended actions.
- Establish global scheduling standards covering shift allocation, PTO, holidays, weekends, on-call coverage, and business continuity in partnership with regional managers.
- Create scenario plans that show when, where, and at what level Harvey should hire, cross-train, change schedules, or redeploy existing capacity. Recommend the option that best balances customer impact, employee sustainability, speed, and cost.
- Measure the capacity impact of AI and operational investments, including chatbot, routing improvements, provisioning automation, and evolving team responsibilities. Identify the operational changes that increase throughput or flexibility without lowering the bar for accuracy, professionalism, QA, or customer satisfaction.
- Support the launch and ramp of new locations and staffing models through cohort planning, readiness criteria, and post-launch performance reviews.
- Define consistent workforce metrics and partner with Data, Finance, People, Enablement, and GTM Operations to establish reliable reporting and dashboards.
- Evaluate and implement workforce-management tooling as the organization’s complexity grows.
WHAT YOU HAVE
- 7+ years of experience in workforce management, capacity planning, support operations, or a related discipline.
- Experience building or materially redesigning a workforce-planning function, not only operating within an established system.
- Experience supporting a 24/7, multi-region operation with asynchronous ticket-based work; experience beyond traditional voice contact-center planning is important.
- A track record of building useful models from incomplete or rapidly changing data and improving their accuracy over time.
- Strong analytical skills and hands-on fluency with spreadsheets, reporting tools, and workforce data. Experience with SQL, BI tools, Zendesk, or workforce-management platforms is strongly preferred.
- The judgment to distinguish a temporary coverage problem from a structural headcount need, and to recommend action before service quality deteriorates.
- Experience measuring how automation, AI, self-service, and workflow changes affect staffing demand and productivity.
- Strong cross-functional leadership skills and the ability to drive consistent global operating practices through regional leaders without owning their teams directly.
- Excellent written and verbal communication, with the ability to turn complex assumptions and tradeoffs into concise recommendations for executives.
NICE TO HAVE
- Experience planning workforce capacity across enterprise, mid-market, and SMB customer segments.
- Experience supporting a rapidly growing SaaS or AI company where historical demand is not yet predictable.
- Familiarity with support quality, enablement, routing, and escalation programs in addition to core workforce management.
"This role is open to remote candidates located in: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Louisiana, Maryland, Massachusetts, Minnesota, Missouri, New Hampshire, New Jersey, New York, North Carolina, Oregon, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin”
COMPENSATION
$120,900 - $181,300 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey's users are among the most sophisticated professionals - from managing partners and practice leaders at global law firms to GCs and legal operations executives in-house, and tax and finance leaders adopting AI across their organizations.
These professionals are navigating a fundamental shift in how their work gets done. Reaching them starts with deeply understanding the realities of that work: the problems worth solving, the outcomes that matter, and the questions and skepticism that come with adopting AI. Our best campaigns turn that understanding into ideas and experiences that are useful, credible, and relevant to where each audience is on that journey.
The Senior Integrated Campaigns Manager will build the function responsible for doing exactly that.
You'll drive Harvey's global integrated campaign from strategy to execution: defining our priority audiences, sharpening how we position Harvey, and designing coordinated programs that build awareness, deepen engagement, and drive growth. This is a strategic and high impact role with meaningful influence across the company.
WHAT YOU'LL DO
- Set Harvey's global integrated campaign strategy. Define the audiences, segments, narratives, and campaign architecture that build relevance with our audiences and drive awareness, engagement, pipeline, and revenue.
- Turn audience insight into differentiated positioning. Develop messaging rooted in primary research, customer insight, competitive intelligence, and demonstrated use cases. Build claims on evidence and create narratives sophisticated audiences find credible.
- Translate company priorities into market-facing programs. Partner with Product, Sales, and business leaders to develop marketing strategies around Harvey's most important growth initiatives, connecting what matters to the business with what matters to our audiences.
- Orchestrate the full marketing system. Bring together digital, social, communications and analyst relations, alliances, events, field marketing, and other channels into cohesive global campaigns, spanning major launches, category-building moments, and always-on programs.
- Analytics and optimization. Track and report key campaign goals, performance metrics, and operating cadence that connect campaign investment to audience and business outcomes.
- Raise the creative and strategic bar. Establish what great campaign thinking looks like at Harvey, from the quality of the insight and sharpness of the message to the craft of the execution and rigor of the measurement.
- Build an AI-native campaign engine. Apply AI across audience research and modeling, creative development, experimentation, personalization, localization, and performance analysis. Develop repeatable approaches that raise the capabilities of the broader marketing organization.
WHAT YOU HAVE
- 5+ years of B2B marketing experience, including significant ownership of integrated campaigns, demand generation, or go-to-market programs within enterprise software or high-growth SaaS.
- Strong commercial instincts. You've owned multi-million-dollar investments and understand how to connect marketing decisions to audience impact, pipeline, revenue, and ROI.
- Exceptional positioning and messaging judgment. You know how to get from audience research and market insight to a differentiated point of view, and you're a strong enough writer to do the work yourself when the stakes are high.
- Exceptional cross-functional influence. You've orchestrated digital, social, communications, analyst relations, partnerships, events, and field marketing as one system rather than optimizing a single channel in isolation.
- Hands-on fluency with AI. AI is already part of your campaign workflow. You have informed opinions about where it meaningfully improves marketing, and where human judgment remains the advantage.
- Comfort with ambition and ambiguity. You can create clarity where there isn't yet a playbook, move quickly without lowering the bar, and build systems that become more sophisticated as Harvey grows.
COMPENSATION
$136,000 - $187,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-BG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey's users are among the most sophisticated professionals - from managing partners and practice leaders at global law firms to GCs and legal operations executives in-house, and tax and finance leaders adopting AI across their organizations.
These professionals are navigating a fundamental shift in how their work gets done. Reaching them starts with deeply understanding the realities of that work: the problems worth solving, the outcomes that matter, and the questions and skepticism that come with adopting AI. Our best campaigns turn that understanding into ideas and experiences that are useful, credible, and relevant to where each audience is on that journey.
The Senior Integrated Campaigns Manager will build the function responsible for doing exactly that.
You'll drive Harvey's global integrated campaign from strategy to execution: defining our priority audiences, sharpening how we position Harvey, and designing coordinated programs that build awareness, deepen engagement, and drive growth. This is a strategic and high impact role with meaningful influence across the company.
WHAT YOU'LL DO
- Set Harvey's global integrated campaign strategy. Define the audiences, segments, narratives, and campaign architecture that build relevance with our audiences and drive awareness, engagement, pipeline, and revenue.
- Turn audience insight into differentiated positioning. Develop messaging rooted in primary research, customer insight, competitive intelligence, and demonstrated use cases. Build claims on evidence and create narratives sophisticated audiences find credible.
- Translate company priorities into market-facing programs. Partner with Product, Sales, and business leaders to develop marketing strategies around Harvey's most important growth initiatives, connecting what matters to the business with what matters to our audiences.
- Orchestrate the full marketing system. Bring together digital, social, communications and analyst relations, alliances, events, field marketing, and other channels into cohesive global campaigns, spanning major launches, category-building moments, and always-on programs.
- Analytics and optimization. Track and report key campaign goals, performance metrics, and operating cadence that connect campaign investment to audience and business outcomes.
- Raise the creative and strategic bar. Establish what great campaign thinking looks like at Harvey, from the quality of the insight and sharpness of the message to the craft of the execution and rigor of the measurement.
- Build an AI-native campaign engine. Apply AI across audience research and modeling, creative development, experimentation, personalization, localization, and performance analysis. Develop repeatable approaches that raise the capabilities of the broader marketing organization.
WHAT YOU HAVE
- 5+ years of B2B marketing experience, including significant ownership of integrated campaigns, demand generation, or go-to-market programs within enterprise software or high-growth SaaS.
- Strong commercial instincts. You've owned multi-million-dollar investments and understand how to connect marketing decisions to audience impact, pipeline, revenue, and ROI.
- Exceptional positioning and messaging judgment. You know how to get from audience research and market insight to a differentiated point of view, and you're a strong enough writer to do the work yourself when the stakes are high.
- Exceptional cross-functional influence. You've orchestrated digital, social, communications, analyst relations, partnerships, events, and field marketing as one system rather than optimizing a single channel in isolation.
- Hands-on fluency with AI. AI is already part of your campaign workflow. You have informed opinions about where it meaningfully improves marketing, and where human judgment remains the advantage.
- Comfort with ambition and ambiguity. You can create clarity where there isn't yet a playbook, move quickly without lowering the bar, and build systems that become more sophisticated as Harvey grows.
COMPENSATION
$136,000 - $187,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-BG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Utah | Hybrid
Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.
AI at BambooHR
At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR!
Essential Job Duties
BambooHR is on a mission to set people free to do great work. Our software powers the HR work that small and mid-sized businesses depend on every day. Across engineering, our teams use AI coding agents as the default way to build: specifying intent, delegating execution to agents, verifying and integrating their output, and codifying best practices so each project compounds.
You'll lead the team that makes this possible for everyone else. Your team owns the Agent SDK — the framework other engineering teams build their agents on — along with the core platform underneath it: a RAG pipeline, a sandboxed environment for running agent-generated code, evaluation frameworks, and observability. The specifications, guardrails, and verification standards your team sets don't just govern your own engineers' work, they become the floor every other agentic engineer at BambooHR builds from.
AI tools and capabilities change rapidly. To stay resilient through change, you prioritize curiosity and continual learning, both for yourself and the team you manage, and you actively push new best practices into how your team specifies, delegates, and verifies work. You are accountable for your team's delivery and for the platform's fitness as the foundation other teams depend on: its correctness, its safety, and its reliability at scale.
You will:
Manage 1-2 scrum teams of Software Engineers building the Agent SDK, RAG pipeline, code execution sandbox, evaluations, and observability.
Set the bar for how your engineers write agent specifications, delegate execution to AI coding agents, and verify agent-produced output, calibrated to the risk and blast radius of platform-level code
Coordinate engineers steering multiple agents in parallel across concurrent platform workstreams, keeping engineering judgment and ownership intact
Own the scaffolding your team and its downstream consumers delegate through: SDK conventions, agent instructions, evaluation harnesses, and playbooks, and decide which are worth investing in
Partner with the teams building on your platform to understand their needs and shape the SDK's roadmap, APIs, and guardrails
Demonstrate leadership and patience through regular coaching and mentoring on agentic craft, in individual and team settings
Consult with Product Management, UX Designers and Tech Leads to explore and deliver software solutions
Manage and maintain your team's execution roadmap, including a grooming pipeline and delivery expectations
Show and maintain accountability in team and individual performance (yours and others) in sprint goals and quarterly Objectives and Key Results (OKRs)
Participate in department hiring efforts
Contribute to the ongoing improvement of our systems and processes
Be a great culture addition and advocate for our company values
What You Need to Get the Job Done
10+ years of experience in software development
2+ years of real-world, demonstrable technical leadership
Object-Oriented development experience
Experience building or operating platform-level engineering teams — internal SDKs, developer platforms, or infrastructure that other teams build on
Experience managing or working alongside engineers who use AI coding agents as the default way to build production software
Proficiency in context engineering practices: structuring repo and task context, and setting standards for agent specifications, so agents execute reliably across teams
Familiarity with core AI agent infrastructure concepts such as RAG, sandboxed code execution, evaluation frameworks, and observability
Experience in developing Software as a Service
Version control software, preferably Git
Proficiency in documenting processes and monitoring performance metrics
Exceptional interpersonal and communication skills
What Will Make Us REALLY Love You
Hands-on experience with LLM tooling: RAG pipelines, vector databases, sandboxed/isolated code execution environments, or agent evaluation and observability tooling (e.g., tracing, prompt/response logging, eval harnesses)
Experience setting verification and security standards for agent-produced code: injection, data-handling, and unsafe generated output
Knowledge of best practices related to data storage and access at high volume
MySQL/MSSQL - both query language and database structure/design
What You'll Love About Us
A
Great Company Culture
that has been recognized by multiple organizations like
Inc
, and
Salt Lake Tribune
Comprehensive health, life, and disability insurance
Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
401k plans with up to 6% company match
$2000 Paid-Paid Vacation bonus
EAP through Headspace
Check out all our
benefits that benefit you
About Us
At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective.
We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.
What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.
BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.
BambooHR is An Equal Opportunity Employer--M/F/D/V
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
For information on California Privacy Policy,
click here
.
Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our
General Privacy Notice
and
California Privacy Notice
for more details.
See our
AI Guidelines for Candidates
for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.
Location: Remote
Who we are
Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase.
With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once.
Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love.
If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us.
Hours & location
🌎 While we hire
almost anywhere
in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with GMT-3 for at least 20 hours/week.
Preferred locations:
USA
Why this job is exciting
As our Compliance Manager, you will own and drive Sourcegraph’s governance, risk, and compliance program, with a primary focus on compliance. This is a highly cross-functional role that works closely with Security, Engineering, IT, Legal, People, Sales, and other teams across the company.
You will be responsible for maintaining and evolving our compliance program, including owning certifications such as SOC 2 and ISO 27001 and preparing Sourcegraph for additional frameworks as the business grows. This is not a role where you will simply coordinate work across a large compliance organization. We are looking for someone who has personally owned audit and certification programs end to end: designing and tailoring controls, collecting evidence, training internal teams, working directly with auditors, managing remediation, and driving follow-up work through completion.
📅 Within one month, you will…
You will build strong working relationships across Security, Engineering, IT, Legal, People, Sales, and other key stakeholders.
You will develop a clear understanding of Sourcegraph’s existing governance, risk, and compliance program, including our ISMS, risk register, controls, certifications, audit processes, and current areas of focus.
You will understand how our SOC 2 and ISO 27001 programs operate today, including key owners, evidence requirements, open risks, and upcoming milestones.
You will begin participating directly in day-to-day compliance activities and identify opportunities to improve or simplify existing processes.
📅 Within three months, you will…
You will have taken ownership of Sourcegraph’s ongoing SOC 2 and ISO 27001 compliance programs.
You will independently manage key audit activities, including control testing, evidence collection, stakeholder coordination, auditor requests, findings, and remediation.
You will evaluate existing controls and tailor them to Sourcegraph’s environment rather than relying on overly prescriptive or generic auditor recommendations.
You will actively maintain Sourcegraph’s risk register, ISMS processes, policies, and compliance documentation.
You will help internal teams understand their compliance responsibilities and provide practical guidance that allows them to meet requirements without creating unnecessary process.
You will support customer-facing compliance activities, including security questionnaires and compliance-related questions from prospective and existing customers.
📅 Within six months, you will…
You will have successfully led Sourcegraph through an audit or major certification milestone.
You will own the operating rhythm of the GRC program, including ISMS meetings, risk management activities, control reviews, documentation updates, and audit preparation.
You will have established a forward-looking compliance roadmap covering renewals, upcoming audits, new frameworks, regulatory requirements, and opportunities to improve how the program operates.
You will be able to independently identify control gaps or deficiencies, assess their risk, recommend practical solutions, and drive remediation with both technical and non-technical stakeholders.
You will have introduced automation, AI, or other process improvements that reduce manual compliance work while maintaining or improving program quality.
About you
You have built or operated compliance programs in a fast-moving technology environment and have personally owned major compliance initiatives from beginning to end.
You are comfortable operating independently, getting into the details, and doing the work yourself while coordinating with stakeholders across the organization. You understand that frameworks such as SOC 2 and ISO 27001 define requirements but often leave significant flexibility in how an organization satisfies them, and you know how to translate those requirements into controls that fit the business.
You are also comfortable working with technical teams and modern cloud environments. You can understand enough about infrastructure, systems, access controls, software development, and security processes to ask the right questions and effectively translate between auditors and technical teams.
5+ years of experience in governance, risk, compliance, information security compliance, or a related role.
Demonstrated end-to-end ownership of SOC 2 and ISO 27001 programs, ideally within a SaaS, technology startup, or similarly fast-moving environment.
Experience personally managing external audits and certification processes, including audit preparation, evidence collection, control testing, stakeholder training, auditor interaction, remediation, and follow-up.
Strong understanding of risk management, control design, ISMS governance, and compliance program operations.
Experience adapting compliance controls to an organization's actual environment rather than applying generic or overly prescriptive requirements.
Familiarity with cloud-based technology environments and the security and compliance considerations associated with a distributed or remote workforce.
Strong project management and organizational skills with the ability to drive cross-functional initiatives from inception through completion.
Excellent written and verbal communication skills and the ability to explain compliance requirements clearly to both technical and non-technical audiences.
A hands-on mindset and willingness to personally execute the work required to keep the compliance program operating effectively.
Curiosity about AI, automation, and emerging technology, with an interest in using new tools to improve compliance workflows.
Nice-to-haves:
Experience with additional security, privacy, or compliance frameworks such as GDPR, HIPAA, HITRUST, FedRAMP, FISMA, PCI DSS, or related standards.
Experience supporting security questionnaires, customer assurance processes, or sales-related compliance activities.
Experience with GRC platforms, compliance automation tools, or building internal automation for evidence collection and control monitoring.
Relevant certifications such as CISA, CISSP, ISO 27001 Lead Implementer or Lead Auditor, CRISC, or similar credentials.
Level
📊 This job is an IC3. You can read more about
our job leveling philosophy
in our Handbook.
Compensation
We pay above-market salaries because we want to hire exceptional people who can focus on building great products, not worrying about paying bills. As an
open and transparent
company, our
compensation philosophy
and pay bands are visible to every Sourcegraph teammate, and we strive to make our approach equitable, explainable, and competitive.
Your base salary is determined by the IC3 pay band for your location zone (1-4). Our pay bands are informed by market data and designed to ensure competitive compensation wherever you live. During the recruiting process, we'll discuss the range applicable to you based on job level, relevant skills, experience, qualifications, and location zone.
The starting salary for the IC3 pay band in each zone is:
Zone 2:
$137,718 USD
Zone 3:
$102,899 USD
In addition to competitive cash compensation, we offer meaningful equity (because when Sourcegraph succeeds, we want you to succeed, too) and generous
perks & benefits
.
Interview process
Below is the interview process you can expect for this role (you can read more about
the types of interviews
in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!
We expect the interview process to take 5 hours in total.
👋 Introduction Stage
- we have initial conversations to get to know you better…
[30m]
Recruiter Screen
[30m]
Hiring Manager Screen
🧑💻 Team Interview Stage
- we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…
[Async] Working assignment
[60m]
Assignment Walkthrough + Review
[60m]
Resume Deep Dive
[60m]
Technical Interview
🎉 Final Interview Stage
- we move you to our final round, where you gain a better understanding of our business and values holistically…
[30m]
Values
[30m]
Leadership
We check references and conduct your background check
Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
Learn more about us
You can learn more about what it is like to work at Sourcegraph by reading
our handbook
.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our
culture
,
competitive compensation
and
benefits
here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in
E-Verify
for U.S. Employees.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Mexico
This position will be based in Mexico but be responsible for accounts in Central America including Guatemala, Honduras, El Salvador, Costa Rica and Panama.
Account Manager Central America
About the Department
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
What you'll do
We are looking for a seasoned sales professional to join our Field Sales Team responsible for covering Mid-market accounts in Central America.
Based in Mexico, the ideal candidate will possess both a sales and technical background that enables them to drive engagement at all levels with technical and non-technical buyers.
As an Account Executive, you'll be responsible for developing and executing against a comprehensive account/territory plan as well as driving sales in a defined territory and/or account list to achieve revenue targets. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare services.
Additional responsibilities will include:
Manage contract negotiations.
Maintain a robust sales pipeline.
Develop long-term strategic relationships with key accounts.
Prospecting into target accounts to generate new sales opportunities.
Aligning with channel partners on go-to-market strategy.
Examples of desirable skills, knowledge and experience
Bachelor's degree required
Minimum 6 years experience selling technology solutions in a B2B model, 3+ years selling to accounts in Central America.
Experience managing longer, complex sales cycles
Experience supporting and building relationships in Colombia highly preferred
Basic understanding of computer networking and “how the internet works”
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
Strong interpersonal communication (verbal and written) and organizational skills
Bilingual in Spanish and English
Self-motivated; entrepreneurial spirit
Comfortable working in a fast paced dynamic environment
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Montgomery, Alabama
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Maintenance Manager
on Via’s Operations team, you’ll supervise and perform complex technical and administrative work overseeing the maintenance program for the servicing, maintenance, and repair of all transit equipment and property. You'll also be an active member of the maintenance team, working hands on to ensure our vehicles and equipment are operating successfully and efficiently.
**This is an in-person position with the expectation that you will be on-site 5 days per week**
While standard schedules are provided, this role does require flexibility to work occasional evenings, Saturdays, and extended hours as business needs arise.
What You'll Do:
Service, overhaul, and repair of all transit equipment and property. Discuss equipment repair with personnel, evaluate problems, write work orders, and assign and prioritize work.
Manage the full employee lifecycle for drivers: scheduling, PTO approvals, approving timesheets for payroll, daily inquiries, performance conversations, and adherence to workplace policies.
Inspect work in progress and upon completion when required. Inspect tools and equipment for condition and proper use. Approve stock orders for needed parts. Maintain records of work, troubleshoot various facilities and transit equipment problems. Understand and use automotive test equipment manuals and diagrams.
Direct and coordinate the administrative activities pertinent to the maintenance of system equipment and property. Help prepare the maintenance budget and oversee maintenance budget.
Provide technical advice to mechanics. Determine need and feasibility of major repairs on individual pieces of equipment with a strong focus on safety and cost-effective decisions.Train, coach, and mentor staff, ensuring consistent workmanship, safety compliance, and documentation standards.
Direct and coordinate the ordering, receiving, storing, and distribution of an inventory of equipment supplies and spare parts.
Diagnose and perform all repairs as required, including but not limited to, engine defects, transmission defects, electrical defects, and preventative maintenance.
Build strong working relationships with partners, vendors, and other stakeholders, including central Via teams and our partners.
Who You Are:
Self-starter who is proactive and comfortable taking on a high level of responsibility.
Hands-on leader who can run a shop day-to-day and is comfortable working on the floor alongside the team when needed
Vocational automotive training and considerable experience ((minimum 5 years hands-on; 3 years supervisory experience preferred/required) ) in skilled mechanical work strongly preferred.
Strong project manager eager to create and refine operational processes.
Outgoing and sociable leader; skilled at communicating professionally with partners, vendors, and partners from a broad range of backgrounds.
Comfortable prioritizing and working on multiple initiatives with various stakeholders.
Proficient with technology, such as maintenance software, Google Suite, and email
Licenses and Certification Requirement:
Hold a valid driver’s license.
Hold a high school diploma or GED certificate
Hold an ASE Automobile Service Master Technician Certification for Medium / Heavy Truck or Transit Bus
At least 25 years old
Successful completion of mandatory pre-employment drug test, criminal background check, and motor vehicle records check.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $90,000 - $105,000 / per year
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for an experienced
Product Manager to develop and maintain our core API trading products. This includes managing internal and external stakeholders, developing product iteration plans, establishing and maintaining standards, translating user stories into an API specification, completing competitor analysis, and more.
What You’ll Be Doing
Gather business requirements and API feedback from both internal and external sources, such as feedback from institutional customers, and continuously improve the API product through effective iterative mechanisms.
Study the competitive landscape and industry trends, transforming this information into actionable API product iteration plans that align with the company's actual needs.
Utilize data analytics to create data-driven insights to understand client behaviour.
Cultivate and maintain robust relationships with customers and strategic partners, using their feedback to guide product enhancements and future development.
What We Look For In You
Demonstrates a strong interest in both the blockchain and finance industries.
Minimum
5
years of experience in Product Management or Engineering, preferably related to trading or technology platforms.
Bachelor's or Master's degree in Engineering, Mathematics, or Finance.
Proactive and self-driven, with a logical and data-driven mindset, strong team collaboration skills, and effective communication abilities.
Proficiency in English & Conversational Mandarin (preferred to cross functionally communicate with non-english speaking engineers).
Nice-To-Haves
Experience in crypto, blockchain, building businesses, fintech, and/or financial markets.
Experience in trading financial products, such as stocks, funds, forex, futures, options.
Knowledge in data analytical tools like Python and SQL.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for an experienced
Product Manager to develop and maintain our core API trading products. This includes managing internal and external stakeholders, developing product iteration plans, establishing and maintaining standards, translating user stories into an API specification, completing competitor analysis, and more.
What You’ll Be Doing
Gather business requirements and API feedback from both internal and external sources, such as feedback from institutional customers, and continuously improve the API product through effective iterative mechanisms.
Study the competitive landscape and industry trends, transforming this information into actionable API product iteration plans that align with the company's actual needs.
Utilize data analytics to create data-driven insights to understand client behaviour.
Cultivate and maintain robust relationships with customers and strategic partners, using their feedback to guide product enhancements and future development.
What We Look For In You
Demonstrates a strong interest in both the blockchain and finance industries.
Minimum
5
years of experience in Product Management or Engineering, preferably related to trading or technology platforms.
Bachelor's or Master's degree in Engineering, Mathematics, or Finance.
Proactive and self-driven, with a logical and data-driven mindset, strong team collaboration skills, and effective communication abilities.
Proficiency in English & Conversational Mandarin (preferred to cross functionally communicate with non-english speaking engineers).
Nice-To-Haves
Experience in crypto, blockchain, building businesses, fintech, and/or financial markets.
Experience in trading financial products, such as stocks, funds, forex, futures, options.
Knowledge in data analytical tools like Python and SQL.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $700M in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHO WE ARE LOOKING FOR
At Higgsfield, we value people who take ownership and get things done. We’re looking for someone who brings:
- Strong attention to detail and a high level of responsibility.
- Proactivity and persistence — you follow through until things are signed and completed.
- The ability to manage multiple parallel tasks without losing track.
- Clear communication and the confidence to push stakeholders when needed.
- A structured, process-driven mindset with a bias toward action.
WHAT YOU WILL WORK ON
- Contract Operations & Execution: Support the full lifecycle of contracts — from preparation to execution. Work closely with legal leads (including Grosu) to finalize agreements, organize signatures, and ensure all documents are properly completed. Proactively follow up with internal teams and external parties to get contracts signed on time.
- Legal Documentation (KZ Focus): Review, prepare, and manage contracts under Kazakhstani law. Ensure accuracy, completeness, and proper filing of all legal documents.
- Legal Operations Support: Maintain and organize contract databases and documentation. Track contract statuses, deadlines, and key obligations. Ensure everything is properly archived and easy to retrieve.
- Cross-functional Coordination: Act as a point of contact between legal, marketing, creative, and operations teams. Help unblock processes by coordinating communication and keeping things moving.
- Process & System Support: Help build and improve internal legal workflows — from contract tracking to signature processes. Identify inefficiencies and drive improvements.
- Review/Draft Contracts: Review and edit certain agreements like NDAs and other company templates.
- Support Trademark Enforcement: Identify and address instances of trademark infringement online.
YOUR MUST HAVES
- 2–3 years of experience as a paralegal, legal specialist, or in legal operations.
- Experience in top-tier law/consulting/accounting firms (preferably Ernst & Young) or strong in-house environments (tech companies, startups, or product-driven businesses).
- Solid understanding of contract workflows and legal documentation.
- Solid understanding of contract workflows and legal documentation.
- Experience working with Kazakhstani legal documents is a strong plus.
- Strong organizational skills and attention to detail.
- Ability to proactively follow up and drive processes to completion.
- Fluent Kazakh, Russian and English.
WHAT WOULD MAKE YOU A STRONG CANDIDATE
- Experience building automation, such as collecting approvals, sending reminders, generating activity reports, etc.
- Building AI agents.
- Experience with Ironclad (contract management software) – a major plus!
- A law degree.
San Francisco, CA or Redwood City, CA; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
San Francisco, CA | New York City, NY
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote - United States; Excellent collaborator and communicator who can earn trust with engineers, senior leaders, and partner teams across time zones; This role is 100% remote (US & Canada only) and will regularly meet with teams in the EU and the US; Candidates based in ET timezone will be given preference to accommodate team schedules
ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
seniorNew York, NY, United States
ГибридRemote; London; San Francisco; New York; Dublin
ГибридseniorSan Francisco
ГибридseniorNew York
Utah | Hybrid
УдалённоNo matter what, working hours must overlap with GMT-3 for at least 20 hours/week