Location: Romania; Serbia; Poland
Job Overview:
As an Azure Stack HCI Engineer, you will be responsible for managing and supporting the organization's hybrid cloud infrastructure based on Microsoft Azure Stack HCI. This role requires deep technical knowledge of Azure Stack HCI, hyper-converged infrastructure, and related Microsoft technologies.
The ideal candidate will have experience with a variety of Microsoft technologies, including Windows Server, Hyper-V, and Storage Spaces Direct.
They will also have experience with HCI architecture and design tools and technologies, as well as with Azure Stack HCI troubleshooting and problem resolution.
The ability to work independently and as part of a team is essential, as is the ability to meet deadlines and work under pressure.
The Microsoft Azure Stack HCI Engineer will report to the Infrastructure Manager and will work closely with other members of the IT team, as well as with stakeholders from other departments.
Responsibilities:
Infrastructure Management & Support:
Manage, maintain, and support the Azure Stack HCI infrastructure, including the creation, deployment, and administration of virtual machines, storage, and networking components.
System Performance Monitoring & Troubleshooting:
Monitor the performance of the Azure Stack HCI infrastructure and perform troubleshooting and resolution for any system issues.
Security & Compliance:
Ensure that all Azure Stack HCI deployments meet the organization's security standards and compliance requirements. Implement and manage security measures such as access controls, firewalls, and encryption.
Backup & Disaster Recovery:
Manage backup and disaster recovery processes for the Azure Stack HCI infrastructure. Test and verify backup and recovery procedures regularly.
Documentation:
Document system configurations, procedures, and changes. Maintain records of system performance, issues, and resolutions.
Consultation & Collaboration:
Provide technical consultation and advice to other IT teams, business units, and management. Collaborate with other teams on infrastructure projects and initiatives.
Requirements:
Education:
Bachelor's degree in Computer Science, Information Technology, or related field. Microsoft Certified: Azure Solutions Architect Expert or Azure Stack HCI certifications are highly desirable.
Experience:
At least 3-5 years of experience in cloud or infrastructure engineering, with a focus on Azure Stack HCI or similar technologies.
Technical Skills:
In-depth understanding of Azure Stack HCI, hyper-converged infrastructure, virtualization, storage, and networking. Familiarity with Windows Server, Azure services, and related Microsoft technologies.
Soft Skills:
Excellent problem-solving, communication, and teamwork skills. Ability to manage multiple tasks and work under pressure.
Other:
Willingness to stay updated with the latest developments in Azure Stack HCI and related technologies.
Additional Responsibilities:
Participate in the development and implementation of Azure Stack HCI security policies and procedures.
Monitor Azure Stack HCI performance and identify potential problems.
Perform regular backups of Azure Stack HCI data.
Respond to Azure Stack HCI outages and incidents.
Skills and Abilities:
Proficient in Microsoft Windows Server, Hyper-V, and Storage Spaces Direct.
Experience with HCI architecture and design tools and technologies.
Experience with Azure Stack HCI troubleshooting and problem resolution.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Ability to meet deadlines and work under pressure.
Disclaimer:
This job description is not an exhaustive list of the skills, efforts, duties, and responsibilities associated with the position. The company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Note:
The actual duties and responsibilities may vary depending on the department's needs and the evolution of the role.
Location: Malta
As
a Games
Release & Testing Coordinator
you will essentially be responsible
for our gaming portfolio and driving everything related to new games being added to our casinos.
The Wow
You will be
supporting the team with
configuring, testing, tagging, releasing and evaluating new games
, always being on top of new game release trends
and making sure all game releases meet regulatory requirements
A taster of what you will be involved with:
Configuring, testing and releasing games.
Ensure all new games are configured correctly, tested, certified and released in a timely manner, always aiming to be first to market
Work closely with the Compliance Department and assist with Gaming related compliance requirements
Become a specialist on the tools and systems that are required to make this process work, as well as the ways of working between the various touchpoints in the process, you will look to build strong internal relationships and establish yourself as a ‘go to’ person together with the team Senior and manager when we look for requirements to improve tools or systems
Build a strong understanding of games
Responsible for supporting internal teams in all aspects of executing content for new site launches, new markets, site migrations and product features
Work with our internal Support Teams and Suppliers, liaising on issues and broken Games to get them fixed – being the delivery point between the Commercial Teams and internal and external Support Departments
Fulfilling your day to day and adhoc tasks and be a point of reference when needed.
Ensure all team activities are carried out to a high standard, whilst maintaining Betsson Groups high standards for compliance and regulation as well as customer experience
What we are looking for
At least
tw
o
year
s
of
iGaming experience
Understanding of casino games
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.
Challenge accepted?
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
Location: Bengaluru
Workplace: OnSite
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Technical Customer Experience (CX) Specialist, you will be frontline support within our global support team, reporting to a CX Manager. You’ll help legal, tax, and finance professionals at some of the world’s largest firms get the most out of Harvey, and you’ll own technical issues from first response through root cause. This isn’t a typical SaaS support role: Harvey moves fast, priorities shift often, and you’ll wear multiple hats as the product and team scale. We’re looking for someone who loves problem-solving, thrives with ambiguity, and pairs strong technical instincts with real empathy for enterprise customers.
Shift schedules are being finalized and may include hours outside standard local business hours to support our global customers. Specific working hours will be discussed during the interview process and confirmed before an offer is accepted.
WHAT YOU’LL DO
- Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions.
- Juggle multiple competing priorities and tasks, ensuring a high level of service and responsiveness.
- Own technical issues across topics like AI output quality, login and SSO, authentication and tokens, REST API integrations, and error logs, working each to root cause by confirming scope, ruling out configuration and environment, and knowing why a fix will work before sending it.
- Investigate with Datadog (including RUM session replay), Omni, Snowflake, and Auth0, and use Claude Code and the Datadog MCP integration to get to answers faster.
- Maintain a high standard of reliability and accountability, ensuring consistent coverage and follow-through during assigned shifts.
- Collaborate with team members to troubleshoot complex issues, escalating them appropriately when needed.
- Maintain a deep understanding of our products and services to provide knowledgeable support.
- Document customer interactions and feedback to aid in continuous improvement of our services.
- Work closely with other departments to resolve customer issues and contribute to the overall customer experience.
- Collaborate effectively as part of a team while confidently owning and executing tasks independently.
- Stay informed of new product features and updates to provide accurate and current support.
- Contribute to the development and refinement of support processes and materials, such as FAQs and knowledge base articles.
WHAT YOU HAVE
- 4+ years proven experience in a technical support role, in a fast-paced environment providing “white glove” or “premium support” to large enterprise customers for AI-driven products
- Exceptional empathy and a genuine desire to help and connect with customers.
- Strong problem-solving skills, with the ability to think creatively and resolve complex issues.
- Excellent organisational skills, capable of managing multiple tasks and priorities effectively.
- Comfortable operating with ambiguity in a fast-moving environment, with a track record of taking ownership
- Strong communication skills, both written and verbal, with the ability to convey complex information in an understandable manner.
- Understanding of APIs, and ability to explain complex API concepts to both technical and non-technical customers.
- Familiarity with customer support tools and CRM systems; experience with Zendesk, Salesforce is a plus.
- Ability to work collaboratively in a team environment and build positive working relationships across departments.
- A passion for learning and personal growth, with a commitment to staying informed about industry trends and best practices.
- Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy.
ADDITIONAL INFORMATION
- Employment Type: Remote (Work from Home)
- Work Authorization: Candidates must be legally authorized to work in India. Visa sponsorship is not available for this position.
- Work Shifts: This role operates across rotational shifts aligned with the following India Standard Time (IST) hours:
- Shift 1: 10:00 PM – 07:00 AM IST
- Shift 2: 03:00 PM – 11:00 PM IST
PLEASE FIND THE APPLICANT PRIVACY FOR THIS REGION HERE https://www.harvey.ai/legal/india-applicant-privacy-notice.
#LI-AS2 #REMOTE
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore/Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Role
We are looking for a
Senior Finance Transformation & Strategy PMO
to join our
Intelligence & Performance (IP) team
.
This role sits at the intersection of
finance, data, and technology
. You will drive Finance’s digital and AI transformation, connecting finance, business, product, data, and engineering teams, and turning operational and financial management needs into workable processes, data products, and system solutions. Your goal is to raise financial operating efficiency and data quality, give management reliable BI and actionable insight, and help build the financial systems and internal controls the company needs as it scales.
This is a high-ownership role for someone who wants to build, not just coordinate. You should be comfortable with ambiguity, complexity, and senior stakeholders.
Responsibilities
Lead Finance transformation programs end to end.
Build the roadmap for finance digitalization and AI transformation, prioritize projects, and define scope, milestones, owners, and acceptance criteria. Run cross-functional delivery from requirements through launch, training, and continuous improvement.
Own financial BI and decision support.
Build a unified financial and operational metrics framework with consistent definitions and dashboards covering revenue, cost, profit, budget execution, cash flow, and operational efficiency.
Turn data into action.
Explain business changes and anomalies to management, identify opportunities in cost, efficiency, and resource allocation, and work with business teams to execute and track the results.
Design finance solutions and automate processes.
Map finance processes, business rules, and system requirements into clear process designs, data models, and functional specs. Drive automation across bookkeeping, reconciliation, settlement, reporting, budgeting, and management analysis, and coordinate integration across ERP, finance platforms, data platforms, and business systems.
Improve data quality and control.
Strengthen reconciliation, exception handling, and data lineage so that definitions are consistent and key numbers are traceable.
Land AI and Agent applications in Finance.
Identify high-value AI use cases across finance, business analysis, internal control, and audit support. Take them from prototype to production with product, data, and engineering teams, including intelligent analysis, anomaly detection, document processing, and knowledge retrieval. Define success metrics, human review, permissions, and audit trails.
Build compliance and internal control foundations.
Work with Finance, Legal, Compliance, IT, and Audit on gap assessments and remediation plans. Drive SOX-related controls, ITAC, and ITGC, and embed key controls into finance processes, systems, and data flows (access, segregation of duties, change management, data integrity, audit trail).
Keep leadership informed.
Give clear executive updates on progress, risks, and trade-offs, and act as a force multiplier by driving alignment and execution clarity across teams.
Requirements
5+ years of experience in finance products, finance digitalization, financial BI, or solutions roles, with a track record of turning finance requirements into system or data solutions and getting them adopted.
Solid understanding of finance operations: general ledger, AP/AR, revenue recognition, reconciliation, settlement, budgeting, and audit, with the ability to identify business rules and key control points.
Strong data analysis capability.
Independently use SQL to query, validate, and analyze data, and know at least one mainstream BI tool. Able to define metrics, analyze performance, and turn findings into recommendations that management understands and teams can execute.
Experience designing solutions and building, integrating, or optimizing ERP, finance platforms, BI platforms, or automation systems, with the ability to work effectively with product and engineering.
Strong cross-functional project management: able to align multiple stakeholders, manage priorities and dependencies, and push through complex problems.
Understanding of internal control and auditability requirements for financial systems, and the ability to judge where AI fits in finance scenarios and help validate and roll it out.
Independent thinking and high ownership.
You challenge assumptions constructively, form your own point of view, and operate with a strong bias toward action.
Excellent communication and stakeholder management, including with senior executives.
Preferred Qualifications
Experience with IPO preparation, SOX, ITAC, ITGC, or internal control build-out at a listed company.
Experience building management-oriented business analysis and financial BI systems, and explaining how analysis drives decisions.
Hands-on experience implementing LLMs, AI agents, enterprise knowledge bases, or finance intelligence applications.
Background in banking, payments, fintech, SaaS, e-commerce, or other high-volume businesses. Familiarity with trading, fund and asset flows, reconciliation, and finance operations in the digital asset industry is a plus.
Bilingual (English + Mandarin) to collaborate across global teams.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Japan
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Japan
Type: 12-month fixed-term contract (renewable), with possibility of conversion to full-time permanent role
The Role
This contract role owns Nex's social media and web content. On social, you'll plan content, manage external agencies, and act as the frontline voice of the brand, engaging parents every day and growing our community for the Japanese market. On web, you'll localize our blog into Japanese and keep site information up to date for the Japanese market, and eventually Korean market as well. During game launches, IP partnerships and brand collaborations, you'll balance product education, partner messaging and brand voice to keep the experience clear and cohesive.
This is a foundational hire as Nex brings social in-house. You'll help shape how we engage families, support our biggest launches, and build an audience that grows with us. There is room for the role to evolve as the team scales.
What You Will Do
Social Media (TikTok / X / Instagram / Facebook/ YouTube and more)
Content Planning & Agency Management
Build the content strategy and monthly calendar for each channel, and manage scheduling and publishing
Develop platform-specific ideas (short-form video, long-form video, posts, threads) and review content before it goes live
Manage creative and social agencies: write briefs, run timelines, review and approve deliverables, and manage estimates and budgets
Identify timely cultural moments and trend opportunities
Social Engagement Across All Channels
Monitor conversations daily across Instagram, TikTok, Facebook, Threads, YouTube, X, and emerging platforms, and respond to comments and DMs in a relatable, social-first, on-brand voice
Escalate customer service and product issues to CX
Spot brand love moments and amplify them naturally
Support inbound message spikes during launches, holidays, shipping delays and other high-volume moments
Lead first response during negative spikes and escalate internally
Engagement Execution & Optimization
Partner with the Social Lead to grow replies, saves, shares and positive sentiment
Support social listening and surface actionable insights to the team
Analyze channel performance and deliver monthly reports with recommendations
UGC Curation & Community-to-Content Bridge
Identify and curate high-quality UGC across channels, and brief UGC needs for campaigns
Work with the brand community team to source customer stories, and connect social strategy with our Facebook and Circle communities
Launches, Partnerships & Cross-Functional Collaboration
Balance product education, partner messaging and brand voice across game launches, IP partnerships and brand collaborations
Partner with brand marketing, paid, publishing and community teams
Web (Blog & Site Content)
Run regular audits of product information, pricing and FAQs on the site, and request updates to keep them current
Submit update requests to the web team and engineers, and track them through to release
Localize English blog posts into Japanese: manage translation and localization timelines and quality, and manage translators or vendors as needed
Adapt messaging and examples for the Japanese market, and maintain a Japanese glossary
Make simple updates in the CMS and QA content before publishing
Publish posts with basic SEO in mind (titles, meta descriptions, keywords)
Cross-Channel
Plan content that connects social and the blog (e.g., social posts timed to new articles)
Required Qualifications
3–5 years of experience in social media, community management or engagement roles
Experience managing community engagement across multiple platforms
Strong understanding of modern parent and family audiences
Demonstrated ability to drive engagement, sentiment and conversation growth
Experience directing external agencies or production partners (briefs, timelines, quality control)
Native-level Japanese writing and editing skills, with strong brand judgment
Business-level English (reading English articles, written and verbal communication with global teams)
Experience working with web teams and engineers to scope requests and see them through to release
Experience escalating CX and product issues appropriately
Experience with social listening and management tools (e.g., Sprout Social) and platform analytics
Ability to manage multiple priorities in a fast-paced environment
Self-starter who takes initiative and spots opportunities proactively
Preferred Qualifications
Experience with family-oriented, kids or parenting brands
Background in consumer tech, gaming or lifestyle
Experience supporting product launches, partnerships or IP-driven campaigns
Experience supporting engagement during high-volume moments (PR, launches, TikTok Shop spikes)
Familiarity with short-form video and TikTok-native formats
Experience managing English-to-Japanese localization or reviewing translation quality
CMS experience
Basic SEO knowledge and experience with analytics tools such as GA4
Experience collaborating cross-functionally in remote teams
What Sets You Apart
Deep understanding of how families and parents behave on social: what they save, share, DM and tag
You go beyond reactive engagement and proactively create engagement opportunities
You balance warmth, playfulness and professionalism in brand voice
You recognize brand love moments and amplify them naturally
You see engagement as a growth driver, not a vanity metric
You care about building a community, not just managing comments
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
Important Notice
:
While we don't currently have an immediate opening for a
Backend Engineer
in Portugal, we're proactively building a talent pipeline for future opportunities. If your profile aligns with what we're looking for, we'd love to consider you as new positions become available.
Your Mission
On our path to becoming the most visited online curated marketplace for special objects, our Engineering team is on a mission to deliver the best experience across our platforms by building best-in-class products for search and discovery, bidding, curation, logistics, payments, and support.
We’re a scale-up tackling customer-facing challenges at high scale, with 75,000 auctions per week and more than 10 million visitors per month. As a
Backend Engineer
, you’ll support one of our three verticals -
Demand
,
Supply
, or
Fulfilment
- improving and delivering product innovations for our platform.
Working in a small, fully autonomous, and highly collaborative Agile team, you will build scalable, maintainable, and resilient microservices and features. That’s why we’re looking for developers who share ideas, explore options, and communicate openly.
What You'll Do
You’ll be part of a team with end-to-end responsibility for its own microservices, collaborating across disciplines to build, operate, and continuously improve our products.
Build end-to-end
by designing, developing, testing, deploying, maintaining, and improving scalable microservices and features.
Own what you deliver
, taking responsibility for the quality, resilience, and maintainability of your team’s services throughout their lifecycle.
Collaborate across disciplines
while closely working with product designers, product owners, and frontend, backend, and mobile engineers to share ideas and deliver product innovations.
Improve how we work
, identifying opportunities to make our engineering processes more effective and efficient.
Strengthen our engineering culture
by documenting and advocating for development best practices across the team.
Raise product quality
by fixing bugs and refactoring the codebase where necessary to keep our products reliable and maintainable.
Learn and experiment
by testing new technologies and participating in Technical Week - a week dedicated to creativity, innovation, and knowledge sharing across domains after every two product sprints.
What You'll Bring
You understand the full lifecycle of web development, identify opportunities, explore solutions, and keep customer needs at the center of your work. Our stack is mainly focused on Ruby; however, prior Ruby experience is not essential if you’re passionate about learning new things.
Strong software engineering foundations
: 7+ years of software development experience, specifically with object-oriented programming.
Relevant product experience
: 3+ years of experience working with customer-facing products in industries such as e-commerce, fintech, or SaaS.
Backend service expertise
: Experience designing, implementing, and deploying backend services with a focus on high availability, low latency, and consistency.
API and data knowledge
: A good understanding of API design, SQL, and relational databases.
Clear communication
: Excellent English communication skills and comfort raising concerns, sharing ideas, and documenting your work.
Collaborative mindset
: You contribute to the team, take initiative, and step in to help when needed.
Solution-oriented thinking
: You actively identify opportunities and explore alternative approaches to solving problems.
Commitment to growth
: You take ownership of developing your skills by learning new technologies and seeking new opportunities.
How We Work
Our engineers work in small, fully autonomous, and highly collaborative Agile teams aligned with one of three verticals: Demand, Supply, or Fulfilment.
Teams are responsible for their own microservices from design and development through deployment, maintenance, and improvement.
Engineers collaborate closely with product designers, product owners, and frontend, backend, and mobile colleagues.
We value bold thinking, curiosity, openness, initiative, and a strong customer focus.
Technical Week creates dedicated space for experimentation, creativity, innovation, and knowledge sharing across domains.
Where You'll Be
This is a
Hybrid
role based in Lisbon.
You will work from our
Lisbon Hub
a minimum of 2 days per week.
At this time, we are only considering candidates who are already based in
Portugal
. As a result,
visa sponsorship and relocation support are not available for this position
.
In Return
You’ll be part of an enthusiastic, highly motivated team of
800+ Catawikians
.
A competitive
Annual Gross Base Salary
depending on your level, competencies, and overall experience.
Meal Allowance Card
stipend per working day, in addition to salary.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
Alpaca is seeking a Senior Cashiering Operations Associate to own client money movement across ACH, domestic and international wires, RTP, checks, and internal journals.
This role is accountable for timely, accurate, and compliant cash processing, with a strong mandate to strengthen operational controls, reduce risk, and drive process quality. You will operate with a high degree of independence, exercise judgment on complex and high-risk transactions, and serve as a key partner to custodians and banking partners. The ideal candidate brings deep money-movement expertise, a control-first mindset, and clear ownership of outcomes in a fast-paced fintech environment.
Ops Control Framework & Oversight
Own and continuously strengthen controls across money movement workflows, ensuring adherence to firm policies, regulatory expectations, and data privacy standards
Review, validate, and approve client money movement requests (ACH, wires, RTP, checks, journals) in accordance with firm policies
Process and release transactions accurately and within established SLAs
Reconcile daily cash movements, deposits, and settlement activity to ensure accurate posting
Monitor and resolve exceptions, returns, rejects, and transaction discrepancies
Serve as a primary operational point of contact for custodians and banking partners
Prepare and review daily and monthly operational reports, including transaction coding oversight
Maintain accurate documentation and case tracking in Salesforce and internal systems
Ensure adherence to regulatory requirements, internal controls, and data privacy standards
Identify operational risks and escalate suspicious or high-risk transactions appropriately
Support audits, reporting requirements, and special projects as needed
Partner with Operations, Compliance, Risk, and Technology to design and implement process improvements
Train and coach internal teams; contribute to playbooks, SOPs, and onboarding for cashiering workflows
What You Bring
Bachelor’s degree in Finance, Business, Economics, or related field — or equivalent experience
5+ years of experience in financial services, brokerage operations, banking, or cashiering
Direct experience processing money movements (ACH, wires, checks, journals, RTP preferred)
Experience interacting with custodians, clearing firms, or correspondent banks
Strong command of operational risk and fraud controls
High level of attention to detail and accuracy
Clear, confident written and verbal communication with internal stakeholders and external partners
Ability to work independently, prioritize competing demands, and elevate issues with context and recommendations
Series 7 or additional FINRA licenses
Preferred Experience
Portfolio accounting or broker-dealer systems
Experience in fintech or high-growth environments
Prior ownership of SOPs, control frameworks, or audit support for cash/money movement operations
Experience mentoring or training operations team members
Core Competencies
Detail Orientation
Action & Ownership Mindset
Strong Risk Awareness
Clear Communication
Responsiveness & Follow-Through
Cross-Functional Collaboration
Confidentiality & Professional Judgment
Alignment with Alpaca’s company tenets
Stay Curious
Have Empathy
Be Accountable
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Hong Kong or Remote
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong or Remote
Type: Full Time
The Role
As a ML Researcher at Nex, you will develop new machine learning models and algorithms that push the boundaries of computational perception and interaction on Nex Playground. You will join a small, deeply technical team that combines research and engineering to solve complex problems in sensing, understanding, and multimodal interaction.
The ML Research role emphasizes rapid experimentation, exploring new ideas and methods to expand what our platform can sense, understand, and respond to. You will work within the ML Research group, collaborating closely with ML Engineers who build the infrastructure that accelerates your research.
This role is ideal for researchers who want to see their work directly impact product capabilities while maintaining a focus on cutting-edge innovation.
The Mindset
You are driven by curiosity and technical discovery. You see research as a systematic process of exploration and validation, not just theoretical work. You balance scientific rigor with practical impact, knowing that the best research solves real problems. You thrive in a team that values experimentation velocity and measurable technical improvement.
What You’ll Do
Develop novel ML models and algorithms for computational perception and interaction
Design and execute rapid experiments to validate new ideas and methods
Explore advancements in computer vision, audio processing, sensor fusion, or related domains
Collaborate with ML Engineers to integrate research outcomes into training pipelines and production systems
Measure and track experimentation velocity, the number and quality of validated experiments per quarter
Contribute to research planning and help define the technical roadmap alongside the Engineering Manager and Tech Lead
Document research findings and communicate technical progress to the broader team
Must Have
2+ years of hands-on ML research experience in industry, academia, or research labs
Demonstrable track record of designing and conducting ML experiments from hypothesis to validation
Proficiency in Python for ML research and experimentation
Deep expertise with PyTorch or TensorFlow for model development
Experience training and evaluating ML models on real datasets
Understanding of model evaluation metrics, experimental design, and statistical validation
Familiarity with data preprocessing, augmentation, and management for ML workflows
Experience presenting research findings to technical audiences
Nice To Have
Expertise in real-time inference, model optimization, or efficient architectures
Experience with self-supervised learning, few-shot learning, or foundation models
Background in multimodal learning combining vision, audio, and sensor data
Contributions to open-source ML projects or released research code
Experience collaborating with engineers to productionize research outcomes
Familiarity with ML Engineering practices: training pipelines, experiment tracking, MLOps
Background in edge computing, on-device ML, or resource-constrained environments
Experience with sensing technologies: cameras, microphones, IMUs, or haptic systems
Knowledge of privacy-preserving ML, federated learning, or on-device data processing
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Remote - North America - South America
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As a Senior Full-Stack Engineer, you will be responsible for architecting, implementing, and maintaining frontend applications and backend services that form the foundation of user experience at Alpaca and empower millions of users who trade billions of dollars worth of assets.
As part of a focused and specialized engineering team, you will be responsible for the user experience and product development for Internal Tools customers, encompassing both the frontend trading dashboards and backend systems that power Internal Tools product features like elite, high-yield cash, paper accounts, and more. Working closely with our users and internal stakeholders, we specialize in delivering high-quality end-to-end solutions across the full suite of frontend and backend systems at Alpaca.
We’re looking for someone who brings deep frontend and backend expertise, understands how all parts of the stack work together, enjoys mentoring others, and thrives in a culture of curiosity and continuous improvement. Working collaboratively in a cross-functional team, you’ll build elegant and robust systems and services to deliver innovative product features across the stack.
Things You Get To Do:
Play a pivotal role in architecting and developing software solutions across the full stack that push the boundaries of technology
Work closely with cross-functional teams and dive deep into the backend systems and infrastructure that power financial markets
Contribute to API design and product features within our ecosystem.
Own the delivery of high-visibility features/projects, from design to deployment
Mentor peers and influence the technical strategy of our company
Who You Are (Must-Haves):
5+ years of experience using a modern systems programming language like Golang, C++, or Rust
3+ years of experience in frontend development with TypeScript/React
Proficient with SQL and relational databases, preferably PostgreSQL
Proficient in HTML and CSS frameworks such as TailwindCSS
Excellent communication and collaboration skills
Proven track record of building user-facing features end-to-end
Experience with REST APIs and WebSockets best practices
Attention to detail and an appreciation for design aesthetics
Who You Might Be (Nice-to-Haves):
Algo trading experience (either professional or personal)
Experience with major cloud platforms (we primarily use GCP)
Experience or understanding of financial markets
Experience working at a startup
Experience working remotely
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Philippines
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Values
Here are our
Company Values
and we’d love to have individuals who can be a culture add to our team!
What We Offer
Permanently Remote
Pay wired directly to your bank account
$50 Monthly Stipend
Annual Bonus
Flexible PTO
Enjoy company time off during some of the major US and PH Holidays
Career fast track for performers and internal mobility
Learn from a team of Stanford, MIT, Google, and Harvard alumni
Grow With Us
We are building an AI-native Service organization that delivers accurate, timely, and customer-centric Payroll support. As a
Payroll Managed Services Representative,
you will help customers navigate their payroll needs while leveraging AI-powered tools and automation to enhance the quality, speed, and consistency of our service.
In this role, you'll combine payroll expertise with strong customer service skills, sound judgment, and a passion for continuous improvement. You'll collaborate closely with teammates and our Engineering, Product, and Design (EPD) teams to identify opportunities to streamline workflows, improve the customer experience, and scale our operations through thoughtful use of AI.
We're looking for someone who is dependable, detail-oriented, and customer-focused. You take ownership of issues from start to finish, communicate clearly, and adapt quickly to new tools and processes. You are excited by the potential of AI and automation while understanding that payroll requires accuracy, confidentiality, compliance, and careful human oversight.
Day In The Life
Respond
to customer questions, investigate issues, and provide clear, helpful resolutions.
Prepare
regular payrolls using customer-provided data points and recurring items
Review
payroll data, identify discrepancies, and follow established controls and procedures.
Deliver
accurate and timely Payroll services to customers.
Handle
sensitive payroll and employee information with a high degree of confidentiality.
Use
AI-enabled tools and automated workflows to improve speed, quality, and consistency.
Apply
human judgment to review, validate, and escalate AI-generated recommendations or outputs.
Identify
recurring customer issues and manual processes that could be improved through automation.
Share
customer feedback and operational insights with team leaders and the EPD team.
Participate
in testing, rollout, and adoption of new AI-powered tools and processes.
Maintain
accurate documentation and contribute to knowledge-base improvements.
Meet
service, quality, productivity, and customer-experience goals.
Support
a collaborative team environment through knowledge sharing, coaching, and continuous improvement.
Who You Are
Experience
: 2+ years in payroll, customer service, operations, HR technology, finance operations, or a related field.
Attention to detail
and commitment to accuracy.
Communication
: Excellent written and verbal communication skills.
Prioritization
: Ability to manage multiple priorities and meet time-sensitive deadlines.
Problem-solving
and critical-thinking skills.
Software Proficiency
: Comfort working with software, data, and digital workflows.
AI Adoption
: Willingness to learn and use AI-powered tools responsibly.
Confidentiality
: Ability to handle confidential information with discretion.
Customer-focused
mindset and demonstrated ownership of issues through resolution.
Nice To Have
Payroll Processing
: Experience processing payroll or supporting payroll-related customer inquiries.
Systems Knowledge
: Familiarity with payroll systems, HRIS platforms, timekeeping systems, or financial software.
Certification
: Payroll certification such as FPC or CPP.
Automation
: Experience with workflow automation, AI-assisted tools, quality assurance, or process improvement.
Fast-paced Environment
: Experience working in a fast-paced technology or service environment.
Success in This Role
Success will be measured by:
Completion
: Accurate and timely completion of Payroll services.
Quality
: High-quality, empathetic, and effective customer support.
Compliance
: Consistent adherence to service controls, policies, and compliance requirements.
AI Utility
: Productive and responsible use of AI-powered tools.
Process Improvement
: Meaningful contributions to process and automation improvements.
Collaboration
: Strong collaboration with teammates and the EPD organization.
Skill Development
: Continued development of payroll, service, and technology skills.
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Location: Remote Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As a senior software engineer, you will help build and scale the systems and services that form Alpaca's foundation and empower millions of users who trade billions of dollars worth of assets.
The identity team is responsible for building a modern platform for onboarding users, verifying their identity, evaluating risk, and managing their trading accounts. These people, businesses, and accounts are foundational components of the Alpaca system, and we need to build new capabilities while achieving very high automation rates. We are expanding the platform to handle identity verification on a global basis and to support our growing set of account types.
We are looking for senior engineers who are keen on providing quality solutions, have great fundamentals, have proven experience building and architecting at scale, and are not afraid of challenging conventions or voicing their opinions. In this role, you will have the autonomy to design and implement solutions to achieve defined goals while actively participating in defining those goals. An understanding of cloud-based modern architecture, infrastructure, and orchestration practices is also a great asset we are actively looking for.
Things You Get To Do:
Contribute to a core system that millions of end users will rely on
Help us create a global financial identity verification and risk management service
Implement backend services and work on designing an architecture where reliability matters
Take ownership of tasks, identify and address technical challenges proactively, and propose innovative solutions
Contribute to architectural decisions, offering insights and suggestions for designing scalable and reliable systems
Work with other teams to improve how our systems interact with theirs and improve Alpaca systems in general
Maintain good software quality and test coverage
Participate in code reviews
Troubleshooting on incidents and reported bugs
You may be asked to be on-call to assist with engineering projects that are timely in nature
Who You Are (Must-Haves):
Strong problem-solving skills paired with a proactive mindset
Ability to turn business requirements into a flexible implementation model
Excellent communication and collaboration skills
Ability to work independently and as part of a team
A preference for simple and elegant solutions
At least 3 years of experience working on systems at scale
Proven experience in building and maintaining microservices
Strong coding skills, preferably in Go
Ability to write clean, well-tested, and maintainable code
Experience with domain-driven design and event-driven design
Ability to debug issues or, better yet, foresee problems and avoid them entirely
Familiarity with containerization and orchestration technologies, especially Kubernetes
Experience with cloud platforms, preferably Google Cloud Platform
Experience with relational databases, preferably PostgreSQL
Who You Might Be (Nice-to-Haves):
Experience in the finance industry
Experience with financial identity management, e.g. KYC
Experience with messaging queues and message brokers
Experience integrating with external services
Experience working remotely
Experience working at a startup
DevOps mindset is an asset
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Team
Cloud Infrastructure Engineering is a critical engineering discipline and a job function in the company. Its charter is to build tools and infrastructure that promote early detection of production failures, leading to a stellar customer experience.
Our work is to drive safety, health and uptime of our platform, and the ability to remedy unforeseen problems. By removing some of the complex burdens on how to scale and maintain uptime in distributed systems, Cloud Infrastructure Engineer allows development teams to focus on feature development instead of the nuances of achieving and maintaining service level commitments.
About the Opportunity:
We’re looking for a creative and driven individual that can spearhead our effort to push “outside the box” infrastructure implementations, that will have a tremendous impact on our platform’s stability and scalability.
What You’ll Be Doing:
Responsible for the maintenance and configuration of AWS products and services
Responsible for the research, architecture and project implementation solutions based on AWS products
Responsible for the daily maintenance of each AWS cloud environment
Support the deployment, maintenance and scaling of big data and machine learning platforms (e.g., Databricks, AWS SageMaker, Aliyun DSW) to enable data processing and model training workflows
Own the Databricks platform on AWS end to end: workspace provisioning, account/workspace configuration, cluster policies, instance pools, and SQL warehouses, managed as code via the Databricks Terraform provider
Monitor and optimize Databricks cost and performance, including cluster sizing and autoscaling, Photon/serverless adoption, DBU usage tracking via system tables, and job reliability tuning
Automate the provisioning, scaling, and configuration of infrastructure resources using tools like Terraform and CI/CD pipelines
Assist the team in troubleshooting and resolving production database issues during incidents
Monitor company services and handle alerts in a timely manner to ensure service stability and uptime
Collaborate with development teams to ensure seamless integration and deployment of new features
Design, build and maintain internal platforms and tooling to improve operational efficiency, and support unified multi-cloud management across AWS, Alibaba Cloud, and other providers
What We Look For In You:
Bachelors degree or above, major in Computer Science or relevant domains, with over 6 years of experience in DevOps, SRE, DBA or related positions
Proficient in AWS distributed management, large-scale clustering, fault tolerance, backup, load balancing and other technologies
Have a deep understanding of high availability architecture, capacity planning, and rich experience in handling complex problems
Have solid Linux platform operation and maintenance and debugging capabilities, and be proficient in troubleshooting, configuration tuning, and performance analysis
Familiar with Kubernetes (k8s) for container orchestration and management
Familiar with the functional features of AWS products and core products, and have rich practical experience in deployment and tuning of EC2, EKS, VPC, or big data products
Experience with microservices architecture, including deployment, scaling, and maintenance
Experience in monitoring, O&M and management of AWS large-scale servers and containers
Experience in relational databases (e.g., MySQL, PostgreSQL) and NoSQL or big-data storage systems (e.g., Redis, MongoDB, HBase) is a plus
Hands-on experience with big data / machine learning platforms such as Databricks, AWS SageMaker, or Aliyun DSW, including supporting data pipelines, notebook environments, and model training/deployment workflows
Familiar with the deployment, configuration and maintenance of Nginx, kong and other software
Proficient in using Python/Go/shell for development
Strong engineering skills, proficient in at least one infrastructure sub-area, public cloud networking, SRE, DevOps or cloud-native
Experience with internal developer platforms and proficiency in AI-assisted development tools (e.g., Claude Code, Codex) to improve engineering efficiency
Working knowledge of Terraform or similar IaC tools is a plus
Excellent business analysis ability, system architecture ability, and problem-solving ability. and strong self-drive
Nice to Have:
Bilingual in English and Mandarin
Familiar with the operation and maintenance management of Alibaba Cloud, Google Cloud, Microsoft Cloud and other cloud providers.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX
Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $214,666 to $321,999.
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-SK1 #LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Risk & Analytics Team
The Risk & Analytics (R&A) team makes crucial decisions that direct Affirm’s business strategy. We partner with Machine Learning, Product, Engineering, Capital Markets, and Commercial teams to grow Affirm responsibly by optimizing approval, conversion, losses, and profitability.
Operating across the entire customer and merchant lifecycle, we tackle a diverse array of challenges, from optimizing checkout conversion and mitigating fraud risk to building scalable data foundations and enabling international growth. We analyze performance not just to report on it, but to determine where to invest resources for maximum impact through building tools, scalable data infrastructure, and analytical frameworks.
We improve the analytics experience across Affirm by streamlining workflows and fostering a culture of learning and documentation. By taking ownership of the entire analytical lifecycle, from initial question to final business decision, we turn complex data and systems into clear, actionable signals that ensure Affirm grows efficiently and intelligently.
One Role, Multiple Teams
We are hiring multiple Senior Analyst roles across Affirm's Risk & Analytics organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across R&A.
If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process.
Potential team placements include:
Point of Sale (POS):
Optimize merchant and checkout performance to improve conversion, approvals, and unit economics across the purchase funnel.
Direct to Consumer (DTC) / Card:
Drive engagement, repeat usage, and lifecycle health across Affirm's app, web, and card experiences.
Fraud:
Prevent and reduce fraud losses across the customer journey while maintaining a frictionless user experience.
Core Analytics:
Build the quantitative research, performance monitoring, and scalable data foundations that enable fast, economically sound decisions.
Servicing:
Enhance the post-origination customer experience by analyzing repayment behavior, collections strategies, and operational efficiency.
International Expansion:
Build the measurement and decision foundations needed to sustainably launch and scale Affirm in new global markets.
About the Role
As a Senior Analyst in Affirm's Risk & Analytics organization, you will join one of several analytical teams working across the customer and merchant lifecycle. While the specific problems you tackle will depend on your eventual team placement, all Senior Analyst roles share a common foundation: owning complex analytical problems end to end, translating data into business strategy, and influencing decisions across technical and non-technical teams.
You will operate with autonomy to own the entire analytical lifecycle, from initial question to final business decision. You bring exceptional analytical rigor, deep domain expertise, and the ability to translate complex regulatory, economic, and machine learning insights into actionable business strategies. You thrive in ambiguity, balance growth with resilience, and are comfortable operating at both strategic and execution levels to influence stakeholders across the organization.
What You Will Do
Optimize End-to-End Strategy:
Leverage advanced data analytics to independently derive insights, develop, and optimize business, risk, or growth strategies across products and geographies.
Manage Macro & Market Trends:
Monitor portfolio performance and exogenous macroeconomic trends, proactively adjusting analytical and operational strategies to mitigate risk and balance growth.
Model & Capability Building:
Partner deeply with Engineering and Machine Learning teams to design, build, and interpret performance metrics for scalable risk, fraud, or growth models.
Cross-Functional Leadership:
Collaborate closely with Product, Legal, and Compliance teams to interpret evolving regulatory and market requirements, translating them directly into analytical policy and product design recommendations.
Oversee Frameworks & Launches:
Oversee the development and execution of analytical frameworks. Drive cross-functional discussions to ensure new product launches and market entries align with risk appetite, operational capabilities, and local regulations.
External & Strategic Alignment:
Engage with external stakeholders, including merchants, vendors, and partners, to align practices, ensure compliance, and strengthen strategic relationships.
AI Leverage & Mentorship:
Build repeatable AI-assisted workflows that compound across the team's analyses, while mentoring junior analysts on technical craft and domain nuances.
What We Look For
2–5 years of proven experience in an analytically driven role within the consumer lending, credit, or fintech industry, specifically leveraging advanced analytics to develop and optimize business strategies.
Degree in Data Science, Computer Science, Engineering, Economics, or a related quantitative field.
Advanced proficiency in SQL, Python, or other scripting languages.
Deep expertise in data mining, data visualization, and statistical modeling, with experience applying machine learning techniques to business or risk management problems.
Proven experience leading cross-functional initiatives that bridge Product, Legal, Compliance, and Engineering to align analytical strategies with business objectives.
Strong understanding of consumer lending regulations, regional market dynamics, and the broader economic landscape influencing policy and growth.
Demonstrated ability to translate complex regulatory and economic insights into actionable strategies.
Exceptional communication skills with the ability to influence senior stakeholders across technical and non-technical functions.
Pay Grade -
K
Equity Grade -
4
Employees new to Affirm typically come in at the start of the pay range.
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year:
$112,000
-
$172,000
This posting is for an existing vacancy.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: United States
Workplace: Hybrid
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
THE OPPORTUNITY:
Stepful is launching a Radiologic Technology A.A.S. program leading to ARRT (R) certification eligibility.
We're partnering directly with employers to help them build their own RadTech programs, powered by Stepful: they sponsor the education of new talent, and we bring the accreditation, curriculum, instruction, and operations. Labs and clinicals happen inside their facilities, so students train where they'll eventually work, and employers build their own talent pipelines exactly where they need them.
We're scaling this model across the country and are looking for the academic leader who can bring it to life.
As Program Director of record, you'll shape program design and carry accountability for the program's credentialing, completion, and job placement outcomes — success will be measured by program completion and graduation rate, ARRT credentialing exam pass rate, and job placement rate. You'll be supported by dedicated curriculum, operations, partnerships, and policy teams who build against the standards you set. This is a build role, not a maintenance role, for someone who wants their name on the outcomes.
This role is remote with regular travel to partner sites, reporting into our Imaging Programs Lead.
WHAT YOU'LL DO:
Program design and curriculum
- Support the development of curriculum, ensuring our didactic content meets accreditor standards
- Lead the development of clinical playbooks that govern supervision, competency progression, and rotation quality, so that students get the practical learning the credential demands
Outcomes, accreditation, and compliance
- Own program outcomes: carry accountability for metrics such as program completion and graduation rate, ARRT credentialing exam pass rate, and job placement rate; track leading indicators and identify interventions for improvement
- Lead accreditation and monitor compliance: serve as the primary academic point of contact for ABHES compliance across the program, including annual reporting, substantive change filings, and site visit readiness
Partnerships and faculty leadership
- Support conversations with our employer partners as a clinical SME: join calls or meetings led by our partnerships team, as your availability allows, speaking to the program's clinical design and answering questions from an informed practitioner's perspective
- Build and lead faculty: hire, onboard, observe, and develop didactic faculty, lab instructors, and clinical preceptors, in alignment with your vision for the program
Travel and teaching
- Travel to partner sites for site feasibility assessments, lab observations, preceptor development, and accreditation visits, weighted toward new site launches — likely once monthly in 2026, scaling to up to 50% travel starting 2027; all travel and program-related expenses reimbursed
- Option to instruct our first cohort, either virtually in didactic courses or on the ground as a clinical educator
WHAT YOU'LL BRING:
- Graduate from an accredited radiography program
- A Master's degree from a qualified institution
- Current ARRT R.T.(R) certification
- Prior Program Director experience of an accredited radiography program
- 3+ years of full-time clinical experience in medical imaging
- 2+ years of experience as an instructor in a program at a qualified institution
- Familiarity with program accreditation and regulatory compliance, including JRCERT and ABHES accreditation requirements and process
- Strong data and technical literacy, prioritizing leading indicators over retrospective, end-of-year metrics
BONUS POINTS IF:
- You've built or launched a new academic program from the ground up, rather than only maintained an existing one
- You have direct experience partnering with employer or health-system stakeholders on workforce pipelines
- You hold an advanced degree (e.g., MEd, MHA) or certifications beyond ARRT R.T.(R)
- You've worked in a fast-growing startup or EdTech environment
- Current Texas GMRT certificate from the Texas Board of Medical Radiologic Technology
INTERVIEW PROCESS:
- Introductory call with Talent Acquisition
- Interview with Hiring Manager
- Take-Home Assignment
- Final Panel Interviews
BENEFITS AND COMPENSATION:
- Meaningful Equity Stake
- Subsidized Medical, Dental, and Vision insurance plan options
- 401(k)
- FSA, HSA and commuter benefits
- Learning stipend
- Open vacation policy, including:
- Guidance of 15 days PTO annually
- Stepful closed the last week of December
- 15 work-from-anywhere days
- 10 public holidays observed for 2026
The target base salary range for this opportunity is $100,000 - $125,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU'LL DO
- Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal
- Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Share what you see across your largest accounts with Product leadership and inform roadmap
WHAT YOU'LL BRING
- 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
- Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal
- Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Share what you see across your largest accounts with Product leadership and inform roadmap
WHAT YOU'LL BRING
- 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
- Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Toronto
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal
- Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Share what you see across your largest accounts with Product leadership and inform roadmap
WHAT YOU'LL BRING
- 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
- Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
ОфисBengaluru
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