Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Ireland.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In Ireland, the base compensation range for this role is EUR 133,600
- EUR 160,320
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Germany.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In Germany, the base compensation range for this role is EUR 124,571
- EUR 149,485
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Canada EST.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In Canada, the base compensation range for this role is CAD $211,450
- CAD $253,740
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a
Principal SRE
to join our team!
About the Role
We are seeking a Principal Site Reliability Engineer (SRE) to help ensure the stability, scalability, and reliability of our production systems. The ideal candidate will have extensive experience collaborating in cross functional teams to manage the design, implementation and ongoing management of the Backblaze core infrastructure. You will be approved to demonstrate strong observability skills, process and service improvement and ability to leverage AI and automation to assist to mitigate issues faster and meet customer demand..
As a technical leader in Backblaze you will be expected to work across the organisation to achieve our goals. This will include working with our executives and customers. The role will focus long term strategic focus on platform stability.
Key Responsibilities
Service Reliability & Operations
Own the availability and durability of critical services across production environments and accountability for outcomes.
Ability to work independently, take ownership, and drive projects from problem discovery through resolution.
Assist and advise on the design of service health metrics using SLIs, SLOs, and error budgets, and escalate issues when thresholds are at risk; partner with service owners to define/iterate SLIs/SLOs and establish error budget policies and alerting.
Participate in leadership on-call rotations, incident response, and post-incident reviews to drive service improvements.
Follow established ITIL/OSS processes (incident, change, problem, and capacity management).
Architect and Design
Design automation for common operational tasks, reducing manual intervention and toil.
Collaborate with engineering on overall storage design, performance expectation against product SLAs.
Define the monitoring, logging, and alerting frameworks (e.g., Prometheus, Grafana, Catchpoint, ELK), and help integrate runbooks with FireHydrant.
Work with CI/CD pipelines, configuration management, and infrastructure as code tools (Terraform, Ansible, Jenkins).
Write scripts (Bash, Python, Go, etc.) to improve system reliability and efficiency.
Collaboration
Partner with engineering, customer success, product, and operations teams to support resilient system design and operations.
Work with customers to ensure stability prioritization is based around their needs and experiences in using Backblaze products.
Work with vendors and service providers to troubleshoot service issues and track SLA performance.
Document systems, share learnings, and help grow a reliability-minded engineering culture.
Continuous Improvement
Lead cross functional teams to identify gaps in observability, operations process and define overall prioritization strategy.
Identify recurring issues and propose long-term improvements, and design action plans around implementing those improvements.
Promote reliability-focused practices within development and operations teams.
Qualifications
Education & Experience
Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
10+ years of experience in site reliability, systems engineering, or operations, experience with hyperscalers preferred.
Exposure to large-scale, production-grade systems, including experience establishing operational procedures or runbooks and bringing others up to speed on them.
Technical Skills
Solid Linux systems administration and troubleshooting skills.
Proven ability to leverage AI tools to improve platform stability and scalability.
Knowledge of storage systems, performance, sharding and storage algorithms.
Experience in load balancing services including IPVS.
Security-minded operations (patching, hardening, identifying vulnerabilities).
Familiarity with service reliability concepts — monitoring, alerting, incident response, and root cause analysis.
Proficiency in at least one scripting language (Python, Bash, or Go).
Experience working with containers (Kubernetes, Docker) and microservices concepts required; comfortable operating in a Kubernetes/Vitess-on-K8s environment (kubectl, mysqlsh, Vitess keyspaces).
Experience with Hashicorp products (Nomad, Vault, Terraform).
Preferred Attributes
Experience in a SaaS, service provider, or distributed systems environment.
Familiarity with ITIL/OSS practices and SLO/SLA’s.
Strong problem-solving skills and willingness to learn new technologies.
Experience with cloud platforms (AWS, GCP, or Azure).
Backblaze Perks
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
Pay Transparency
To provide greater transparency to candidates, we share pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials.
The pay range for this position is
$215,000 to $250,000 per year.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Strategic Account Executive for the Northeast region, you'll drive GitLab's enterprise growth by helping some of the area's most influential organizations adopt, implement, and expand their use of our AI-powered DevSecOps platform. You'll focus on strategic enterprise accounts, guiding customers through complex digital and DevSecOps transformations and driving pipeline generation that translates into measurable Net ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. In your first year, you'll be expected to build a strong enterprise portfolio across your territory, create repeatable sales motions, and consistently forecast and report on deal progress and account health.
What you'll do
Drive strategic growth by leading GitLab's enterprise accounts across the Northeast, serving as a trusted technology advisor to industry leaders in your territory.
Orchestrate winning sales strategies by bringing together Solutions Architects, Customer Success experts, Sales Development, Channel & Alliances, and other technical specialists to deliver transformative, AI-powered DevSecOps solutions.
Shape the future of software development by crafting innovative solutions that align GitLab's platform with customers' long-term vision, compliance needs, and business objectives.
Build deep, strategic partnerships by mastering your customers' industry landscape, success metrics, and growth trajectories so you can position GitLab as their indispensable technology ally.
Design and execute strategic account plans, including opportunity mapping, stakeholder alignment, and multi-threaded engagement, to expand GitLab usage within new and existing major accounts.
Lead end-to-end customer journeys from initial discovery through evaluation, negotiation, and successful implementation, ensuring a consistent, high-quality experience at every stage of the sales cycle.
Champion continuous improvement by contributing to forecasting and pipeline reviews, conducting sophisticated win/loss analyses, and sharing strategic insights that refine our go-to-market approach.
Prepare and deliver compelling customer-facing and internal presentations, proposals, and recommendations that clearly communicate value, business outcomes, and the path to long-term partnership with GitLab.
What you'll bring
Experience driving complex B2B software sales cycles with enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS solutions.
Background selling into large, strategic enterprise accounts in the Northeast United States, with the ability to build trusted C-level and senior stakeholder relationships across business and technical teams.
Knowledge of the Northeast enterprise market, including key industries, buying centers, and decision-making dynamics, with the ability to build and nurture a relevant professional network.
Ability to drive new business acquisition and expansion within enterprise accounts through consultative, multi-stakeholder sales motions that lead to sustainable, long-term customer partnerships.
Experience collaborating with channel and strategic partners to generate pipeline, co-sell, and support successful customer adoption.
Effective communication and interpersonal skills, with the ability to lead account strategy, influence internal and external stakeholders, and remain calm under pressure.
Ability to work in line with GitLab's values, use GitLab and Salesforce in your daily work, and travel as needed while following company travel policies.
About the team
The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Strategic Account Executive focused on the Northeast, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across the Northeast region.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$110,800
—
$186,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a
Vulnerability Management Engineer
to join our team!
About the Role
The Vulnerability Management Engineer drives risk-based vulnerability and exposure management across infrastructure, applications, cloud services, endpoints, and software dependencies. The role combines vulnerability data, asset and configuration intelligence, application-security testing, threat intelligence, and AI-assisted analysis to determine whether vulnerabilities are reachable, exploitable, and likely to represent an imminent organizational threat.
Key Responsibilities
Correlate threat intelligence and vulnerability findings with asset inventory, software configuration, system configuration, application testing, network exposure, ownership, and business criticality.
Assess exploitability and reachability rather than relying on vulnerability severity alone.
Incorporate exploit prediction, known exploitation, open-source threat intelligence, adversary activity, and environmental context into prioritization.
Determine whether exposure requires immediate incident response or remediation under established operational objectives.
Use AI-assisted workflows to ingest and correlate vulnerability intelligence against the organization's actual technology configuration while independently validating conclusions.
Partner with Red Team to validate practical exploitability of significant vulnerabilities.
Identify compensating controls such as configuration changes, access restrictions, segmentation, or filtering when immediate patching is impractical.
Automate vulnerability ingestion, analysis, prioritization, remediation tracking, mitigation, and verification where appropriate.
Qualifications
Experience with enterprise vulnerability or exposure management.
Strong understanding of infrastructure, applications, cloud, containers, networking, and software dependencies.
Experience interpreting vulnerability intelligence and assessing practical exploitability.
Knowledge of risk-based prioritization techniques including CVSS, exploit prediction, known-exploitation intelligence, and environmental context.
Experience correlating vulnerability, asset, configuration, SAST, DAST, SCA, endpoint, or related security data.
Experience with scripting, automation, or data analysis.
Familiarity with continuous exposure management, attack-path analysis, AI-assisted analysis, or automated mitigation is preferred.
Strong understanding of OWASP Top 10, MITRE ATT&CK, MITRE D3FEND, and STRIDE.
Familiarity with OWASP Top 10 for LLM, OWASP Top 10 for Agentic Applications, MITRE ATLAS and MAESTRO.
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a
Red Team Security Engineer
to join our team!
About the Role
The Red Team Security Engineer continuously validates whether vulnerabilities, configurations, identities, applications, infrastructure, and AI-enabled systems can be exploited by realistic adversaries. The role combines traditional offensive security with AI-assisted and agentic adversary emulation to validate exposure and continuously improve defensive controls.
Key Responsibilities
Emulate external attackers, malicious insiders, compromised identities, and autonomous adversarial agents.
Validate whether vulnerabilities and configuration weaknesses identified are reachable and practically exploitable.
Develop and execute realistic attack paths across web applications, APIs, cloud infrastructure, identity systems, endpoints, and other enterprise services.
Use AI-assisted and agentic techniques for reconnaissance, vulnerability analysis, attack-path discovery, and controlled offensive testing.
Test AI applications and agents for prompt injection, tool abuse, excessive privilege, identity compromise, and other emerging attack classes.
Validate compensating controls and mitigations before or after deployment.
Conduct purple-team exercises with Security Analytics and Security Operations to validate telemetry, detection, and response effectiveness.
Translate offensive findings into actionable improvements to architecture, configuration, detections, and response capabilities.
Qualifications
Experience in red teaming, penetration testing, adversary emulation, or offensive security engineering.
Strong web, API, cloud, identity, operating-system, and network security fundamentals.
Experience validating practical exploitability and developing realistic attack paths.
Strong understanding of MITRE ATT&CK and modern adversary techniques.
Familiarity with OWASP Top 10 for LLM, OWASP Top 10 for Agentic Applications, and MITRE ATLAS.
Scripting or software-development experience.
Experience safely using automation or AI-assisted techniques in offensive-security workflows.
Experience assessing cloud-native or AI-enabled systems, conducting purple-team exercises, or simulating autonomous adversaries is preferred.
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Mexico City, Cuauhtémoc, Mexico
Working at Bitso
We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and drive rapid progress inside and outside of our organization.
To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.
Your Purpose
As an Onboarding Operations Analyst, you will be responsible for supporting the customers registration and onboarding process within Bitso Business. You will actively manage the workflow for account registration, ensuring efficiency and compliance while contributing to strategic improvements that enhance scalability. Your insights will play a key role in enabling Bitso Business accounts to become fully operational. Collaborating cross-functionally, you will optimize workflows, streamline processes, and ensure the seamless execution of daily operations. Your role will be essential in identifying bottlenecks, improving system performance, and driving continuous enhancements across our platform.
Also, you are going to be responsible to give support to customers with issues related with access to their accounts, 2FA reset, data updates and so on.
Location
Mexico City
Reports To
Business Operations Manager
What You Will Do
Review and process customer applications for Bitso Business accounts, ensuring all required documents are submitted and validated.
Identify inefficiencies in the onboarding process and suggest improvements.
Work with tech teams to automate manual processes for faster customer activation.
Coordinate with KYB, Compliance, Legal, Fraud, and Tech teams to resolve onboarding issues.
Ensure seamless communication between internal teams to accelerate approvals.
Assist customers with onboarding-related questions and troubleshoot registration issues.
Provide guidance on documentation requirements and eligibility criteria.
Track key onboarding metrics such as approval rates, processing times, and bottlenecks.
Provide insights to improve efficiency and enhance customer experience.
Proactively identify areas for enhancement and contribute to operational strategies.
Give support after the account onboarding, with issues related to the accounts access, the activation of new products, data updates…
Qualifications
2+ years of experience in an Operations Analyst or similar role.
Strong analytical skills and experience with ticket service tools (e.g., Jira, Zendesk).
Ability to identify inefficiencies and propose effective solutions to improve processes.
Experience tracking threads and customer requests via Slack or email
Capability and great communications skills to manage support meetings with customers when necessary.
Experience in working with cross-functional teams and managing multiple stakeholders.
Knowledge of the cryptocurrency or fintech industry is a
plus
.
Excellent organizational, communication, and time management skills.
Ability to adapt in a fast-paced environment and work with evolving priorities.
Who We Are
With over 10 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.
We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values:
Be Human:
we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
Drive Change:
we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
Choose Bold Honesty:
we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
Be an Owner:
our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.
Learn more about our
culture and values
.
Compensation & Benefits
At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.
So for those willing to commit, adapt and pioneer the most important change of the century we offer:
Me Time program
, including unlimited paid time off.
Employee Stock Option
program.
Extended
Family Leave
policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
Premium health, dental and life
Wellness
platform.
Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!
Location: Limassol, Cyprus
Are you looking for the next professional opportunity, that will challenge you and advance your career?
Join our team now!
Tickmill is looking to hire a
Junior Compliance & AML Officer
to join our team to monitor and ensure compliance with all applicable laws, regulations, and standards.
Join a high-caliber team and contribute to its success with your passion, hard work and positive attitude.
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives such as Futures & Options.
Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles, and several other locations worldwide.
Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who thrive in an environment that supports growth, innovation, and excellence.
We offer competitive benefits packages, frequent team initiatives, and opportunities for professional development.
Join the Tigers!
What does the job look like?
The
Junior Compliance & AML Officer
will have the opportunity to:
Monitor the activities of the Company's, including websites, customer communications, live chats, marketing materials, and operational processes, to identify and address potential compliance issues.
Maintain up-to-date knowledge of relevant regulatory requirements and provide practical compliance advice and guidance to internal departments.
Support client onboarding by conducting Know Your Customer (KYC) checks, Anti-Money Laundering (AML) screening, due diligence, and risk assessments.
Review and investigate alerts relating to potentially suspicious activity and escalate cases to the Anti-Money Laundering Compliance Officer (AMLCO), where appropriate.
Assist in developing, reviewing, and maintaining internal compliance policies and procedures, including the Anti-Money Laundering (AML) Manual.
Assist with regulatory enquiries and requests, internal audits, and ad hoc compliance reviews across the Group.
Support the delivery of staff training and provide guidance on AML/CFT risks, obligations, and awareness.
Provide ongoing day-to-day compliance support to internal stakeholders, ensuring a sound understanding of applicable regulatory obligations and best practices.
Perform any other ad hoc compliance and AML-related duties as assigned by the Head of Compliance or Senior Management.
What will you need to be able to do the job?
Academic background in Law, Business, Finance, Economics, or a related field.
At least one year of relevant professional experience is required.
CySEC certification will be considered an advantage. Candidates who do not currently hold the relevant certification but demonstrate a strong willingness to learn and develop will be supported by the Company in obtaining the AML and/or Advanced CySEC certification.
Strong work ethic, with the ability to take initiative, work proactively, and demonstrate a high level of responsibility.
Fluency in both Greek and English, with excellent verbal and written communication skills.
Excellent presentation skills and the ability to communicate information clearly and effectively.
Ability to work independently while also contributing effectively as part of a team.
By joining us, you can expect:
Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance).
Opportunities to learn and grow through our “Employee Training & Development program”.
Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care.
Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company.
Participation in our welfare investment and savings plan through our Provident Fund Scheme.
Birthday and Loyalty benefits.
Collaboration with SportBenefit.
What to expect from our recruitment process:
First interview with TA and Head of the Department
Final interview with top management
Make your next Career step and apply NOW!
*
Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis
Location: Kazakhstan
FREEDOM FINANCE TECHNOLOGIES
is a Cyprus-based fintech company and part of the international financial holding Freedom Finance. We develop and maintain trading and banking IT products, as well as the holding’s IT infrastructure worldwide.
Our team currently consists of 170 professionals. Over the past three years, we have grown fourfold and continue to actively expand our team.
Since 2009, we have been developing our core product - a trading system for brokerage operations in the stock market.
More than 700,000 users across 41 countries use our applications.
We are expanding our IT Infrastructure team and are looking for a
Network Engineer
to support, develop, and modernize our corporate office network.
Our office network is built around a centralized FortiGate core located in the data center and managed by a dedicated team. At the office level, we primarily use MikroTik and Ubiquiti equipment. We are looking for someone who can bring consistency and order to the network infrastructure by improving segmentation, implementing high availability, automating monitoring, and keeping documentation up to date.
Key Responsibilities:
Network Operations & Development
Administer and develop the office network infrastructure (primarily MikroTik, with Ubiquiti deployed in several locations).
Network Optimization
Reconfigure network segmentation across all office locations, optimize the existing infrastructure, and eliminate bottlenecks.
High Availability
Design and implement high-availability solutions for network equipment and WAN connectivity.
Monitoring & Automation
Deploy network monitoring systems and introduce additional services to simplify network administration.
Documentation & IP Address Management (IPAM/Wiki)
Maintain and update the corporate knowledge base (Wiki), keep network diagrams for major office locations current, and manage the organization's IP address space (IPAM).
New Office Deployments
Remotely prepare and configure network equipment for new office openings.
Collaboration
Work closely with Internet service providers (ISPs) and the team responsible for the data center network core.
Troubleshooting
Diagnose and resolve incidents related to network infrastructure and associated services.
Requirements
Strong MikroTik Expertise
Hands-on experience configuring, routing, and troubleshooting MikroTik RouterOS environments.
Experience with Ubiquiti
Solid understanding of configuring and managing UniFi and Edge product lines.
Strong Networking Fundamentals
In-depth knowledge of TCP/IP, the OSI model, routing, VLANs, VPNs, firewalls, and NAT.
Practical experience designing and supporting high-availability environments, including link redundancy and load balancing.
Linux Administration
Solid experience with Ubuntu Linux, including network service configuration and basic server administration.
Documentation Skills
Experience with IP address management solutions (NetBox, phpIPAM, or similar) and maintaining network documentation and diagrams (Confluence, Notion, draw.io, Visio).
Monitoring Systems
Experience deploying, configuring, and customizing monitoring platforms such as Zabbix, Prometheus/Grafana, Nagios, or equivalent solutions.
English — B2 (Upper-Intermediate) or higher
Ability to communicate effectively in written English with external vendors and colleagues. Most day-to-day communication is conducted in English.
Self-Driven & Organized
Ability to work independently, take a structured approach to problem-solving, and maintain well-organized infrastructure and documentation.
Excellent written and verbal Russian is essential for this role
Nice to Have
Experience with IP telephony, including Asterisk administration and configuration.
Relevant certifications such as MTCNA, MTCRE, CCNA, or equivalent.
Understanding of FortiGate architecture and operation to collaborate effectively with the data center networking team.
Basic automation skills using Bash, Python, or Ansible to streamline routine operational tasks.
Benefits
Fully remote work.
Daytime and evening working hours according to the Moscow time zone.
A service contract with a Cyprus-based company.
Fixed monthly salary in euros.
Paid annual leave of 21 working days.
Paid sick leave.
Public holidays: New Year holidays until January 4–6, plus May 1–2 or May 8–9.
One additional paid day off per month.
Coverage of professional training courses related to your area of work.
Coverage of participation in professional online conferences.
Training on products and processes.
A genuinely comfortable and professional working environment.
Opportunities to grow and develop alongside the company and its products.
Location: Limassol, Cyprus
Freedom24 is a trusted online broker with expertise in the US, European, and Asian stock markets, registered in Cyprus, and offers a broad range of services in the financial markets.
Freedom Team is a union of highly qualified professionals on the market, bursting with vibrant energy and pioneer ideas. All of us are goal-oriented with a strong belief in teamwork power built on the strength of each of us. We work in a fast-paced environment and within cross-functional teams. We are dedicated to achieving the best possible result, and no one thinks he doesn’t make a change.
If you feel like you’re a good fit for us and we are a good fit for you, go ahead and check this position out.
About the Role
We are looking for a Head of Budget & Cost Control to lead our budgeting and cost control function. Reporting to the CFO, you will manage the company-wide budgeting process, track how budgets are spent and drive cost efficiency across the business. You will lead the budgeting and cost control team and give management accurate, timely financial insight.
1. Budget Planning & Management
Implement and improve budgeting methods for operational, investment (CAPEX) and financial budgets in line with the company's financial policies.
Prepare and consolidate the company-wide budget, including forecasts, scenario analysis and investment models.
Run the full planning cycle: set tasks, define timelines and make sure deadlines are met.
Develop, update and maintain internal policies and procedures for budgeting and cost control.
2. Budget Control
Run monthly variance analysis (actual vs. plan), find the root causes and recommend specific actions.
Monitor budget limits and escalate overspends.
Support the automation and digitalization of budgeting and cost control processes using ERP and BI tools.
3. Cost Control & Optimization
Carry out regular cost reviews and efficiency assessments for departments, projects and products.
Identify and propose initiatives that improve efficiency and reduce operating costs.
Implement cost-reduction initiatives and track and report the savings achieved.
Monitor compliance with budget and financial policies and procedures.
4. Financial Analysis & Reporting
Prepare management reports for senior management.
Build financial models and assess the profitability of projects and capital investments.
Provide analysis to support the company's long-term financial strategy.
5. Team Leadership
Lead and develop the budgeting and cost control team.
Mentor team members, assign responsibilities and evaluate performance.
Requirements
Must-have
Degree in Economics, Finance, Accounting or a related field.
More than 5 years of experience in budgeting, controlling, FP&A or financial management (an audit background is welcome); 2–3 years managing a team.
Strong hands-on budgeting experience: operating budget, CAPEX/OPEX and cash flow.
Solid management accounting and variance analysis skills.
Strong financial modeling skills and advanced Excel.
Experience with a major ERP system (e.g. SAP, Oracle or 1C), invoice management systems (e.g. SAP Concur, Coupa or Emburse) and a BI tool (Power BI or Tableau).
Clear communicator, confident presenting to senior management.
Highly organized, with strong attention to detail.
Nice-to-have
ACCA, CIMA or CPA (completed or in progress).
Experience in financial services companies (e.g. investment firms, asset managers, banking, payments or fintech).
Experience with 1C and SAP Concur specifically.
Knowledge of ABC/ABM or driver-based budgeting.
Knowledge of IFRS.
Experience setting up budgeting processes from scratch.
Benefits
Work in a modern office in the center of Limassol with an open-minded and professional team;
Relocation package, including reimbursement for flights and accommodation for 1 month;
Visa sponsorship for the employee and their family members;
The company covers 50% of the annual cost of the health plan, which the employee can choose with any insurance company;
Company-provided life insurance;
21 working days of paid vacation;
12 additional days off per year, provided by the company;
Paid sick leave;
Team-building activities, corporate events, football and volleyball clubs, sports events, and challenges.
Location: Serbia; Philippines; Vietnam
FP Markets Group of Companies
is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies
.
We are growing and looking to recruit
a Partners Relations Specialist.
Here you'll play a crucial role in onboarding and supporting our partners, ensuring smooth operations. This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture.
Reporting to
: Head of Partners Support & Operations
Responsibilities:
Assist in the onboarding of Affiliates / IBs / Money Managers and other company partners
Assist with the day-to-day operational tasks of the partners’ department such as partner connections, withdrawals, commission payments, and troubleshooting
Assist in the monitoring of affiliates and IBs activities to optimize partner performance and report suspicious activities
Educate the partners on the company’s platforms, trading products, account opening/deposit and withdrawal procedures
Proactively work to retain existing business and reactivate partners
Update Partners team social media channels
Maintain direct contact with affiliates and IBs via telephone, live chat and email, ensuring excellent service standards and loyalty
Enforce prudent approach and due diligence to the regulatory framework as per the company policies, ethos and ethics
Working with the team to ensure KPIs are met
Supporting and assisting all departments as required
Candidate profile:
Fluency in English
Preferable, but not required, fluency in other languages
Previous experience in customer service - oriented jobs
A team player with excellent communication skills
Strong willingness to learn and develop new skills
Driven and results orientated
Strong negotiation skills
Computer literacy with excellent working knowledge of Microsoft Office applications
Ability to work day or evening shifts
Our offer:
A welcoming, young and multicultural team with approachable leadership.
Real autonomy over a large growth budget, and the chance to contribute to a dynamic business in a growth phase.
Support for your ideas and room to put your expertise into the company's best practices.
Continuous personal development, a training and development budget, growth with the company and the opportunity to learn from industry leaders.
Competitive remuneration, regular salary reviews and performance-based incentive schemes.
A vibrant company life: from team activities to global celebrations.
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Belgrade, Serbia
Sperasoft is hiring a Material Artist for stylized project for creating high-quality materials and textures, using our technical requirements, adapt textures from stock repositories such as Megascans to our pipelines, collaborating with the team to ensure technical compatibility, cohesive and visually appealing designs.
If you are passionate about materials creation, creating visually stunning assets and capable of understanding and following technical requirements and pipelines, this is the perfect opportunity for you.
Responsibilities
Produce outstanding materials using Substance Designer, Substance Painter, ZBrush or DCC of your choice.
Work with the Lead and Art Director to ensure that materials match Art Direction, style, setting and target quality
Work closely with Level Artists to make materials that will be convenient for them to use.
Maintain integrity and uniformity of material library.
Setup materials in the engine and ensure they work correct and blend properly.
Be independent, do research and implement the latest industry trends and techniques.
Picking the right software for the job without focusing on Substance Designer specifically.
Requirements
Deep & highly proficient knowledge of Substance Designer
Knowledge of PBR and physically based material standards
High proficiency with Maya or similar
Experience with Megascans
Strong communication and mentoring skills
Autonomy and independence
Good eye for appropriate stylization and detail
Able to produce materials in a wide variety of styles and themes
At least one shipped title within the industry
Knowledge of material optimization for real time engines
Knowledge about material blending systems
Benefits
Learning & development opportunities
Exceptional private medical insurance plan
Casual workplace environment; new renovation and relaxation area
Friendly team and a family-like environment
Role Information:
EN
Studio:
Sperasoft
Location:
Europe, Serbia, Belgrade
Area of Work:
Art Services
Service:
Create
Employment Type:
Full-time, Permanent
Location: Yerevan, Armenia
Sperasoft is hiring a Material Artist for stylized project for creating high-quality materials and textures, using our technical requirements, adapt textures from stock repositories such as Megascans to our pipelines, collaborating with the team to ensure technical compatibility, cohesive and visually appealing designs.
If you are passionate about materials creation, creating visually stunning assets and capable of understanding and following technical requirements and pipelines, this is the perfect opportunity for you.
Responsibilities
Produce outstanding materials using Substance Designer, Substance Painter, ZBrush or DCC of your choice.
Work with the Lead and Art Director to ensure that materials match Art Direction, style, setting and target quality
Work closely with Level Artists to make materials that will be convenient for them to use.
Maintain integrity and uniformity of material library.
Setup materials in the engine and ensure they work correct and blend properly.
Be independent, do research and implement the latest industry trends and techniques.
Picking the right software for the job without focusing on Substance Designer specifically.
Requirements
Deep & highly proficient knowledge of Substance Designer
Knowledge of PBR and physically based material standards
High proficiency with Maya or similar
Experience with Megascans
Strong communication and mentoring skills
Autonomy and independence
Good eye for appropriate stylization and detail
Able to produce materials in a wide variety of styles and themes
At least one shipped title within the industry
Knowledge of material optimization for real time engines
Knowledge about material blending systems
Benefits
Learning & development opportunities
Exceptional private medical insurance plan
Casual workplace environment; new renovation and relaxation area
Friendly team and a family-like environment
Role Information:
EN
Studio:
Sperasoft
Location:
Asia, Armenia, Yerevan
Area of Work:
Art Services
Service:
Create
Employment Type:
Full-time, Permanent
Location: Belgrade, Serbia
Sperasoft is seeking a Material Artist to integrate with our art team. You will partner with art and design teams to develop compelling materials. Your role involves creating materials that meet our technical specifications and adapting stock textures, such as from Megascans, to fit our production pipelines.
If you excel at materials creation, delivering production-ready assets, and adhere to strict technical requirements, this is the perfect opportunity for you.
Responsibilities
Develop high-quality benchmark materials utilizing Substance Designer, Substance Painter, ZBrush, or other preferred DCC tools.
Ensure all materials maintain compatibility and interchangeability within the project.
Collaborate closely with Level Artists to create user-friendly and convenient materials for level construction.
Work with the Lead to verify materials are correctly integrated and function as intended with project-specific shaders, including features like tinting and height blends.
Uphold the integrity and uniformity of the material library.
Independently research, evaluate, and implement the latest industry trends and material creation techniques.
Demonstrate the ability to select the most appropriate software for any given task, without a strict focus on Substance Designer.
Be prepared to pivot to simple prop modeling tasks when material creation assignments are not immediately available.
Requirements
Essential Skills & Experience:
Deep and highly proficient knowledge of Substance Designer.
Knowledge of PBR (Physically Based Rendering) material standards.
Experience in creating textures for complex semi-procedural shaders.
Understanding of material blending systems and material optimization for real-time engines.
Proven ability to produce materials in a wide variety of styles and themes, with a good eye for appropriate stylization and detail.
At least one shipped title within the CG industry.
Proficiency with Maya or a similar Digital Content Creation (DCC) tool is a plus.
Soft Skills & Communication:
Autonomy and independence.
Good communication skills.
Intermediate English level or higher
Benefits
Working with an international team of world-class professionals on exciting and challenging projects
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
Medical Care package
Sensibly flexible working hours
Breakfasts, snacks and fruits available during the day, tea and coffee machines
Location: Yerevan, Armenia
Sperasoft is seeking a Material Artist to integrate with our art team. You will partner with art and design teams to develop compelling materials. Your role involves creating materials that meet our technical specifications and adapting stock textures, such as from Megascans, to fit our production pipelines.
If you excel at materials creation, delivering production-ready assets, and adhere to strict technical requirements, this is the perfect opportunity for you.
Responsibilities
Develop high-quality benchmark materials utilizing Substance Designer, Substance Painter, ZBrush, or other preferred DCC tools.
Ensure all materials maintain compatibility and interchangeability within the project.
Collaborate closely with Level Artists to create user-friendly and convenient materials for level construction.
Work with the Lead to verify materials are correctly integrated and function as intended with project-specific shaders, including features like tinting and height blends.
Uphold the integrity and uniformity of the material library.
Independently research, evaluate, and implement the latest industry trends and material creation techniques.
Demonstrate the ability to select the most appropriate software for any given task, without a strict focus on Substance Designer.
Be prepared to pivot to simple prop modeling tasks when material creation assignments are not immediately available.
Requirements
Essential Skills & Experience:
Deep and highly proficient knowledge of Substance Designer.
Knowledge of PBR (Physically Based Rendering) material standards.
Experience in creating textures for complex semi-procedural shaders.
Understanding of material blending systems and material optimization for real-time engines.
Proven ability to produce materials in a wide variety of styles and themes, with a good eye for appropriate stylization and detail.
At least one shipped title within the CG industry.
Proficiency with Maya or a similar Digital Content Creation (DCC) tool is a plus.
Soft Skills & Communication:
Autonomy and independence.
Good communication skills.
Intermediate English level or higher
Benefits
Working with an international team of world-class professionals on exciting and challenging projects;
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events;
Medical Care package;
Sensibly flexible working hours;
Breakfasts, snacks and fruits available during the day, tea and coffee machines;
Additional benefits – care bonus to cover health, educational and safety needs.
Responsibilities Design web and digital experiences from initial concept through final UI and developer handoff. Translate brand concepts and creative direction into engaging and usable digital interfaces.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity:
Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise.
The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculations, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts.
This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana Cloud scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana Labs also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope.
What You’ll Be Doing:
The Usage squad owns the essential systems driving Grafana's business operations and customer usage calculations. Our domain encompasses maintaining the billing engine responsible for customer usage calculation, cost management and billing applications, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the customer user portal.
Our work sits at the intersection of product, platform, and business operations. We build full-stack web applications, customer portals, backend services, APIs, and data integrations across internal Grafana platforms and third-party systems like NetSuite and Salesforce. When this domain works well, customers get clear usage visibility, reliable billing, and seamless account management workflows. This role is about 75% FrontEnd and 25% BackEnd.
Design, build, operate, and evolve reliable full-stack web applications, customer-facing account portals, and backend services that power core customer usage and billing workflows
Build and maintain backend APIs (Golang, Node.js) and intuitive user interfaces using modern frontend technologies (TypeScript, React)
Design and maintain integrations between Grafana systems and external business platforms such as NetSuite, Salesforce, and cloud marketplaces (AWS, Azure, GCP)
Develop and automate business logic for customer usage metering, pricing structures, promotions, and billing reconciliation
Collaborate across product management, DealOps, GTM, Support, and adjacent AppCore squads to deliver robust end-to-end features
Address technical debt, optimize CI/CD pipelines, strengthen test coverage, and improve system observability and operational resilience
Provide technical leadership and mentorship to engineers while shaping pragmatic solutions for complex systems challenges
Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations
You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks
What Makes You a Great Fit:
At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe.
We are seeking a Staff FullStack Engineer who thrives on building production systems where correctness, scalability, and user experience are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain.
You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams.
Some things you might be expected to do could include:
Writing efficient, readable, and easy to maintain code
Designing new microservices or systems
Collaborating with teammates and other departments to reach consensus on proposed solutions
Coordinating with product and UX when needed
Responding to customer requests and feedback
When ready, participating in our follow-the-sun OnCall rotation
Participating in team decisions, such as roadmap planning and prioritization
Requirements:
You have at least 1 year of fully remote work experience
You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
Strong professional experience with backend technologies (Golang, Node.js) as well as modern frontend web development (TypeScript, React)
Care deeply about developer and user experience and the quality of the products that you work on
Have some experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way
You write clean, robust, well-tested software that other engineers can understand, operate, and maintain
Have experience with mentoring junior engineers in a collaborative but asynchronous environment
Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions
Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)
Bonus Points For:
Experience with high-volume usage metering, billing engines, or customer-facing cost management applications
Experience designing, building, and maintaining integrations with third-party business systems (e.g., NetSuite, Salesforce, Cloud Marketplaces)
Experience with frontend component libraries, design systems, and modern CSS-in-JS tooling
Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and SaaS provisioning/tenancy patterns
Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems
Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch
In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
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Germany (Remote)
Canada (Remote)
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УдалённоKazakhstan; Daytime and evening working hours according to the Moscow time zone
headLimassol, Cyprus; Relocation package, including reimbursement for flights and accommodation for 1 month
Serbia; Philippines; Vietnam
United States (Remote); We are seeking candidates in US and Canada; As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud