Location: Colombia; Nicaragua; Honduras; Ecuador; El Salvador; Guatemala
We are seeking a proactive and skilled Remote Front Desk Medical Assistant to support our client's fast-paced Medical practice. The ideal candidate has strong hands-on experience in U.S. healthcare administration, excelling at front desk operations, patient scheduling, insurance verification, and obtaining prior authorizations to keep daily clinical workflows running smoothly.
Key Responsibilities
Manage high-volume inbound and outbound patient calls for appointment scheduling, follow-ups, and general practice inquiries.
Perform real-time insurance verification to confirm coverage, eligibility, co-pays, deductibles, and out-of-pocket costs across Medicare, Medicaid, and commercial payers.
Process, submit, and track prior authorization requests for procedures, diagnostic tests, medications, and specialist referrals.
Navigate and update Electronic Medical Record (EMR) systems accurately with patient demographics, chart notes, and administrative data.
Coordinate patient intake by collecting registration details, medical history forms, and required consent documentation prior to visits.
Communicate directly with insurance representatives, pharmacies, and referring provider offices to resolve coverage delays or clinical inquiries.
Handle appointment rescheduling, cancellations, and no-show follow-ups to maintain an optimized clinic schedule.
Requirements
Minimum of 2 years of experience in a U.S. healthcare practice in a patient-facing administrative or virtual front desk role.
Proven proficiency navigating standard EMR platforms, specifically AthenaHealth, eClinicalWorks, or NextGen.
Bilingual in English and Spanish with excellent written and verbal communication skills.
Strong working knowledge of U.S. health insurance verification, payer portals, and prior authorization workflows.
Exceptional organizational ability, sharp attention to detail, and a self-motivated mindset to work independently in a fully remote environment.
Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skill set and experience. The schedule is Monday through Friday, with U.S Time zones.
УдалённоColombia; Nicaragua; Honduras; Ecuador; El Salvador; Guatemala; The schedule is Monday through Friday, with U.S Time zones
Location: Lagos, Nigeria
The MIS Specialist will be responsible for operational reporting, data analysis, performance monitoring, and management insights across the Contact Centre.
This role will ensure that accurate and timely data is available to monitor operational performance, identify trends and gaps, support staffing decisions, and improve overall customer experience and Contact Centre efficiency across Inbound Calls, Live Chat, Email, and social media.
Requirements
Key Responsibilities
Operational Reporting & Data Management
Prepare and deliver daily, weekly, monthly, and ad-hoc operational reports.
Consolidate, validate, and reconcile data from multiple systems to maintain a single source of truth.
Monitor and report on key performance indicators, including FCR, CSAT, NPS, AHT, Service Level, and Productivity.
Automate recurring reports and streamline processes to reduce manual reporting activities.
Performance & Customer Contact Analysis
Analyze contact center performance by channel, team, agent, and issue type to uncover trends and performance gaps.
Investigate significant anomalies and performance drops through root cause analysis to assess operational impact.
Provide actionable insights and data to Team Leads and Managers to support coaching, performance management, and incentive calculations.
Business Intelligence & Management Insights
Develop and maintain dashboards that provide executive visibility into performance, workforce efficiency, and service delivery.
Translate operational data into strategic management insights, highlighting emerging risks and opportunities for improvement.
Prepare management reports and presentations for strategic stakeholder reviews.
Support business cases, budgeting, and capacity planning through forward-looking data insights.
Stakeholder Collaboration & Continuous Improvement
Collaborate cross-functionally with internal teams to obtain and validate operational data.
Translate stakeholder requirements into practical analytical and reporting solutions.
Support initiatives involving new products, channels, or systems by providing impact assessments and workforce forecasts.
Recommend and drive improvements to reporting processes and operational workflows based on data findings.
Workforce Management & Planning
Forecast contact center demand and determine staffing requirements based on historical trends, seasonality, and customer volumes.
Develop and maintain staffing plans, shift schedules, and capacity models across all operational channels.
Monitor staffing levels against actual demand to identify capacity gaps, overstaffing, or understaffing, and recommend adjustments.
Track key workforce metrics, including occupancy, utilization, shrinkage, absenteeism, attrition, and schedule adherence.
Qualifications & Experience
3–5 years' relevant experience in Contact Centre Analytics, Workforce Management, Operations Analytics, or Business Intelligence.
Experience working in a high-volume Contact Centre environment, with an understanding of workforce planning and operational performance.
Experience supporting multiple customer service channels, such as Voice, Email, Live Chat, and social media.
Experience in fintech, banking, telecommunications, e-commerce, or another customer-focused industry is an advantage.
Technical Skills & Core Competencies
Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, Power Query) and proficiency in Power BI or equivalent dashboard tools.
Experience using Contact Centre, CRM, telephony, or Workforce Management (WFM) systems.
Solid understanding of Contact Centre operations, workforce metrics, KPIs, and forecasting methodologies.
Strong analytical, problem-solving, and stakeholder communication skills, with the ability to translate data into actionable business insights.
Location: Brazil
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
About the role
Turing runs one of the world’s largest networks of vetted technical talent, onboarding contributors across more than 100 countries to work on frontier AI and enterprise engagements. Trust in that network starts with knowing, with confidence, that every person we engage is who they say they are, is eligible to work with us, and is not a sanctions or fraud risk. That is what this role protects.
As a Compliance Analyst, you own the quality and integrity of our Know Your Customer (KYC) and identity verification program. You will review and adjudicate verification cases, audit decisions made across our verification operation, detect emerging identity and document-fraud patterns, and turn what you find into sharper policy, cleaner process, and better-trained reviewers. You will make independent calls on ambiguous cases where the answer is not in the playbook, and you will raise the bar for everyone screening alongside you.
This is a hands-on, high-volume operations role for someone with deep KYC/AML judgment who is as comfortable making the hard decision on a single case as they are spotting the systemic pattern across thousands. You will work remotely, across time zones, with talent and stakeholders around the world.
What you’ll own
Case adjudication and identity verification
Review and decision KYC and identity verification cases across multiple regions, including document verification, liveness, and data cross-checks.
Make independent, well-reasoned decisions on ambiguous and high-risk cases where policy guidance is incomplete, escalating the right ones with a clear recommendation.
Detect and act on identity-fraud and document-fraud techniques — forgeries, manipulations, synthetic and stolen identities, and impersonation — adapting to how these differ across regions.
Sanctions, PEP, and AML screening
Conduct and resolve sanctions screening, politically exposed person (PEP) checks, and adverse-media review, clearing false positives and escalating true matches within our AML framework.
Apply AML and risk frameworks consistently, and document the rationale behind each disposition so decisions stand up to audit.
Quality assurance and calibration
Audit completed verification cases: sample decisions for accuracy, identify errors and policy deviations, and categorize root causes.
Run and contribute to calibration sessions, track accuracy scores and error trends, and give clear, constructive feedback to reviewers.
Turn QA findings into concrete improvements — policy updates, process fixes, and targeted training — and measure whether they worked.
Program and process improvement
Surface emerging fraud trends and control gaps to policy and operations leadership, with recommendations.
Help refine verification playbooks, decision trees, and documentation standards as regions, regulations, and fraud tactics evolve.
Write clear case documentation and reviewer guidance that others can act on without a translator.
What you bring
Required
7+ years of experience in KYC, AML, identity verification, trust and safety, or fraud operations, ideally at a fintech, marketplace, gig/talent platform, or global staffing company.
Strong hands-on knowledge of document verification and identity-fraud techniques across multiple regions.
Working knowledge of sanctions screening, PEP checks, and AML frameworks.
Experience in KYC quality assurance — auditing completed verification cases, sampling decisions for accuracy, identifying errors or policy deviations, and giving constructive feedback to reviewers.
Familiarity with QA frameworks and metrics such as accuracy scores, error categorization, calibration sessions, and root cause analysis, and the ability to turn QA findings into process or training improvements.
Experience with KYC/IDV platforms such as Onfido, Jumio, Persona, Sumsub, Veriff, or similar, and with screening tools such as World-Check, ComplyAdvantage, or LexisNexis.
Excellent judgment, attention to detail, and the ability to make independent decisions on ambiguous cases.
Strong written communication skills for case documentation and for talking with talent across cultures.
Comfort working in a fast-paced, high-volume, remote environment.
Preferred
Relevant certification such as CAMS, CFE, or an equivalent AML/fraud credential.
Experience building or scaling a KYC/QA function, not just operating within one.
Exposure to global identity and data-privacy regimes (GDPR and similar) and to right-to-work or contractor-eligibility verification.
Comfort working with data — pulling your own samples, reading dashboards, and quantifying fraud and quality trends.
How we work
Remote-first and global. We operate across time zones and verify talent in more than 100 countries.
Judgment over scripts. The hard, ambiguous cases are the job; we trust you to make the call and show your reasoning.
Quality as a system. We measure accuracy, calibrate regularly, and fix root causes rather than symptoms.
Low ego, high ownership. The outcome — a trustworthy network — matters more than who caught what.
Values
We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection.
We are AI forward: We help our clients build the future of AI and implement it in our own roles and workflow to amplify productivity.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: Dubai; London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We are looking for a Senior Operations Manager - Planning to build how Capital.com plans the people and skills its operations need as we grow into new products and markets.
You will own capacity planning across the organisation. That covers forecasting demand, such as new customer sign-ups and FinCrime alerts, over the next week, month and six months, and turning it into clear staffing needs. You’ll use AI and automation to build and run the department’s main planning model, and you’ll advise leaders on hiring, redeployment, process improvements and automation early enough for them to act. You’ll work closely with operational leaders and Finance, and manage a Workforce Management specialists.
Responsibilities:
Own the capacity planning model, roadmap and KPIs.
Forecast demand over the next week, month and six months. Separate customer activity, product changes, seasonality and backlogs, and agree assumptions with the teams closest to each source of demand.
Translate demand into capacity needs using workload, handling time and productivity. Account for skills, hours, absence, attrition, training and ramp-up.
Build scenarios for growth, launches and disruption, and show the cost and service impact.
Recommend hiring, redeployment, process and automation actions early enough to cover recruitment and training lead times.
Align definitions and data with Finance and operational teams, track forecast vs. actual, and improve the models.
Flag capacity risks early, including skill and time-zone gaps, and keep reporting clear enough for managers to act on.
Requirements:
5+ years in capacity planning, workforce management or operations planning in a high-volume environment.
Hands-on experience building forecasting and capacity models yourself, including seasonality.
Strong grasp of capacity drivers, scenario planning and sensitivity analysis.
Record of recommendations that changed hiring or process decisions.
Experience working with Finance and tracking forecast accuracy over time.
Advanced spreadsheet skills, SQL or similar, and experience managing direct reports.
Nice to have:
Financial services, fintech or payments background.
Planning for Customer Support, KYC or FinCrime operations.
Using AI, Python or statistical methods in forecasting.
Location: Milan
Workplace: OnSite
ABOUT US
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, and more countries soon, love running on Tebi.
About the Role
We're looking for an ambitious Sales Development Representative to join our team. You’ll be at the heart of our growth engine - managing the beginning of our sales cycle, directly driving our business and revenue growth by bringing in new customers.
In this role, you’ll blend your people and communication skills with passion to make hospitality businesses more smooth in their operations. You will act as the first point of contact for the new merchants, working collaboratively with internal departments to ensure we are not just winning business, but building long-term value and market share.
What You’ll Do
Our sales are not your typical SaaS or office sales. We meet our customers where they operate. In this role you will:
- Own top of the funnel activity for a dedicated region.
- Hit conversion targets across the stages of the funnel that are in your responsibility.
- Communicate our value and mission to our prospective partners, build trusted relationships with the hospitality network in the region.
- Do market research and competition analysis to identify opportunities within your region.
- Collaborate with Ops, Product, and Leadership to remove bottlenecks and improve scaling.
- Ensure smooth handoff to Success following close to drive activation and ongoing performance.
- Maintain high CRM hygiene to enable the best handover to the sales and success team.
What You’ll Need
- 0-1 years of experience in Sales, Sales Operations or Customer-facing roles ideally within SaaS/ Tech/ Hospitality or Startup space.
- Passion for the hospitality industry and customer-facing activities is a strong plus.
- Willingness to roll up your sleeves and “Leave your ego at the door” mentality
- Self-motivated with the ability to work independently and as part of a team in a fast-paced startup environment.
- Strong communication and interpersonal skills to effectively engage with customers and internal stakeholders.
- Entrepreneurial mindset: you thrive in fast-moving environments, love building from scratch, and bias toward action.
- The ideal candidate will be fluent in English and Italian
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary
- Flexible time-off
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: Rome
Workplace: Hybrid
ABOUT US
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, and more countries soon, love running on Tebi.
About the Role
We're looking for an ambitious Sales Development Representative to join our team. You’ll be at the heart of our growth engine - managing the beginning of our sales cycle, directly driving our business and revenue growth by bringing in new customers.
In this role, you’ll blend your people and communication skills with passion to make hospitality businesses more smooth in their operations. You will act as the first point of contact for the new merchants, working collaboratively with internal departments to ensure we are not just winning business, but building long-term value and market share.
What You’ll Do
Our sales are not your typical SaaS or office sales. We meet our customers where they operate. In this role you will:
- Own top of the funnel activity for a dedicated region.
- Hit conversion targets across the stages of the funnel that are in your responsibility.
- Communicate our value and mission to our prospective partners, build trusted relationships with the hospitality network in the region.
- Do market research and competition analysis to identify opportunities within your region.
- Collaborate with Ops, Product, and Leadership to remove bottlenecks and improve scaling.
- Ensure smooth handoff to Success following close to drive activation and ongoing performance.
- Maintain high CRM hygiene to enable the best handover to the sales and success team.
What You’ll Need
- 0-1 years of experience in Sales, Sales Operations or Customer-facing roles ideally within SaaS/ Tech/ Hospitality or Startup space.
- Passion for the hospitality industry and customer-facing activities is a strong plus.
- Willingness to roll up your sleeves and “Leave your ego at the door” mentality
- Self-motivated with the ability to work independently and as part of a team in a fast-paced startup environment.
- Strong communication and interpersonal skills to effectively engage with customers and internal stakeholders.
- Entrepreneurial mindset: you thrive in fast-moving environments, love building from scratch, and bias toward action.
- The ideal candidate will be fluent in English and Italian
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary
- Flexible time-off
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: Singapore
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
Owns Mistral’s strategic relationship with EY across APAC. Manages the EY relationship and joint go-to-market end to end, delivering revenue and industry impact.
Orchestrates multi-country pursuits spanning ASEAN (Malaysia, Thailand, Vietnam, Indonesia and the Philippines), Australia, India, Japan and Korea, owning the seating model, deal economics and partner governance through MD sign-off. Owns partner-leadership access at the change-maker level: AI practice leads, industry MDs and CTOs at regional and global level, including EY Consulting leadership.
Architects and operationalises the APAC GSI Partner Playbook: the frameworks, co-sell motions, solution accelerators and delivery-readiness programmes needed to scale frontier AI regionally, including the sovereign AI narrative that differentiates Mistral in regulated markets.
Location: Based in Singapore, with travel to ASEAN and APAC countries.
What success looks like
First 12 months
- Executive relationships built across EY Consulting at AI practice lead, industry MD and CTO level, including EY’s Singapore hub and its practices across ASEAN and APAC countries.
- A joint EY–Mistral GTM plan live: shared ICPs, vertical use cases, field plays and demand generation, with named account coverage across ASEAN and APAC countries.
- One to two named, in-flight APAC deals of flagship scope and complexity, converted from or created through global agreements.
- Partner-led and partner-attached pipeline delivered against the team target across sovereign AI, AI Studio and enterprise deployments.
- Two to three multi-year GTM agreements or MOUs signed, covering revenue targets, co-sell motions, enablement and commercial frameworks.
Key outcomes
- Partner-influenced revenue from EY contributes a fifth or more of APAC annual bookings.
- Mistral embedded in partner platforms, marketplaces, sovereign-cloud offerings and regional AI Lab programmes.
- Certified EY delivery pods operational, with a stable base of partners delivering repeatable demand.
Key responsibilities
- Own the EY relationship and joint GTM across APAC: executive sponsorship, joint account planning, pursuit support and governance.
- Own APAC GSI partner strategy, with EY as the anchor integrator.
- Drive EY engagement across ASEAN and APAC countries from Singapore.
- Convert or create global agreements and MPAs into named APAC deals; orchestrate multi-country pursuits across ASEAN and APAC countries.
- Architect joint GTM: messaging, ICP alignment, vertical use-case strategy, field plays and demand generation.
- Guide EY in building profitable Mistral service lines and certified delivery pods.
- Lead deal orchestration: partner qualification, commercial alignment, seating model, deal economics and delivery planning.
- Own partner scorecards, QBRs, pipeline reviews and performance analytics; ensure MPA, reseller/OEM and AI Lab frameworks are fit for multi-country use.
Must have
- 8–12+ years driving partner-led revenue with GSIs, hyperscalers, telcos or OEMs across APAC.
- Has worked at EY, or has directly managed the EY relationship (alliance, partnership or account leadership), with first-hand knowledge of how EY Consulting operates, including its service lines, practice and industry structure, alliance model, decision-making, and how deals are sold, staffed and governed.
- Demonstrated ability to manage a strategic GSI relationship and its joint GTM, operating at AI practice lead, industry MD and CTO level and converting or creating global agreements into named APAC deals.
- Track record engaging C-suite and securing multi-year commercial frameworks.
- Experience structuring multi-country pursuits, seating models and partner governance requiring MD-level sign-off, including across ASEAN and APAC countries.
- Commercial acumen in AI/cloud: able to translate AI Studio, sovereign AI and GPUaaS into clear revenue models.
Nice to have
- Familiarity with model deployment, GPU infrastructure or AI Lab concepts.
- Existing relationships within EY AI/Cloud practices.
- Prior use of hyperscaler funding (ECIF, MACC, OCP), MDF or co-sell pipelines.
- Exposure to sovereign AI or public-sector transformation in regulated APAC markets, including ASEAN.
Ideal backgrounds
Current or former EY Consulting leaders (alliance directors, AI/data practice leads, industry or sector leads), and leaders who have directly managed the EY relationship from a vendor, hyperscaler or technology partner side (e.g. senior partner sales managers at AWS, Microsoft or Google Cloud; partner account managers at Nvidia, Dell or HPE); regional or global alliance directors at Deloitte; GTM and strategic partnership leads at fast-growing AI, data or infrastructure vendors.
Languages: English required. Mandarin, Japanese or Korean a bonus for multi-country engagement. Bahasa (Indonesia/Malaysia), Thai, Vietnamese or Filipino a plus for ASEAN engagement.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Amsterdam
Workplace: OnSite
About Us
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in the service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, and more countries soon, love running on Tebi.
About the Role
You'll be the second pair of hands on IT support at Tebi, joining our team to keep a fast-growing, hybrid team equipped, unblocked, and moving. From the moment someone joins, the tools they use every day, you'll shape how it feels to work here. You'll take real ownership of your slice of the fleet, with the autonomy to make calls and the judgment to know when to loop others in.
What You'll Do
- Manage the IT onboarding seamlessly, hardware ready and configured before day one, for office and remote hires alike.
- Own IT off-boarding and recover hardware when someone leaves.
- Manage the devices, procurement, shipping, inventory, and repairs.
- Administer MDM, Jamf Pro enrolment and profile management for Mac and iPad.
- Handle systems,Google Workspace, provisioning, and access management.
- Be a first line of support, troubleshoot daily issues and escalate real security concerns.
What You'll Bring
- 3+ years of hands-on IT support or systems administration experience.
- Comfort owning a broad scope autonomously, without close supervision.
- Clear communication, equally at ease with a non-technical colleague or a vendor.
- Hands-on MDM experience, ideally with Jamf Pro.
- A solid grasp of identity and systems administration, including Google Workspace.
- Security awareness, you can spot phishing or access risks and know when to flag them.
Benefits
- Start-up Equity
- Competitive Salary
- Lunch Provided in Office
- Team building events
- Unlimited time off
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don't. It's a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it's a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How We Use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn't make the last call. If there's a smarter way to do something, we want to find it.
Location: Amsterdam
Workplace: OnSite
ABOUT US:
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
ABOUT THE ROLE:
We’re looking for a seasoned Fullstack Mobile Engineer to help shape the core experience for thousands of restaurant teams. This is a senior role focused on building performant, polished applications across mobile platforms.
You’ll lead development of cross-platform features, collaborate closely with design and product, and contribute to shared backend components when needed. You should bring a strong product mindset, care deeply about developer experience, and be excited about building better software, faster.
This role is ideal for someone who has experience shipping real-world apps, and is looking to make high-impact technical decisions in a fast-moving team.
Our Tech Stack: We use Kotlin multiplatform and Jetpack Compose. Everything runs in GCP and our database it’s Postgres.
WHAT YOU WILL DO:
- Work on the development of our app architecture across Android and iOS
- Design and implement shared business logic and client code, as well as platform-specific UI components where needed
- Work closely with designers, PMs, and other engineers to deliver intuitive, delightful product experiences
- Contribute to backend services where necessary, ensuring tight integration and performance across the stack
- Continuously improve build tooling, developer experience, and code quality
- Play a critical role in shaping how Tebi scales across new markets, languages, and user types
WHAT YOU BRING:
- 7+ years of experience in software engineering, with deep expertise in mobile engineering
- Strong experience building and shipping Android apps; familiarity with iOS and multiplatform development patterns.
- Strong experience with Kotlin
- Comfortable owning architecture decisions and collaborating with cross-functional teams to ship features
- A strong product mindset, you care about solving real problems for users, not just writing code
- Great communication skills and a pragmatic approach to building scalable systems
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers.
BENEFITS:
- Start-up Equity
- Competitive Salary
- Lunch Provided in Office
- Team building events
- Unlimited time off
Note: Interviews will start after the 14th of September.
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: Schaffhausen, Switzerland
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Tasks and Responsibilities
Monitor the performance of the company's desktop infrastructure and make suggestions for improving efficiency
Act as the main point of contact for employees who are experiencing computer issues
Ongoing maintenance and future planning needs of the company's desktop infrastructure
Complex IT support tasks for our customer both onsite and remote maintenance (PC, laptop and peripherals)
Regular front desk assignments for direct support in case of inquiries and problems of our customer
Managing the inventory system (purchasing, goods receipt, maintenance and proper disposal)
Carrying out simple installations in the infrastructure area (in particular network cabling)
Setting up and providing the IT infrastructure for new employees
Coordinate and plan PC installations, e.g. for workstation relocations, in cooperation with the existing team
Processing of tickets in the ticket system and their documentation
Evaluate applications and software patches for desktop applications to see if they will solve desktop issues
Resolve software, hardware and device issues reported by the end users
Installation, configuration and ongoing usability of desktop hardware and software
IT support relating to technical issues involving Connect client
Support services for Client standard technologies including basic troubleshooting of Exchange and adds/moves/changes for AD accounts
Troubleshoot PC connectivity issues and network elements including ISP circuits, firewalls, network switches, wireless equipment and telephone system
Remote access solution (VPN) implementation and support
Document and update the local client environment
Escalate service issues when required
Communication with customers/end users as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages
Advise and train staff on computer operations and software applications
Requirements
Good understanding of Information Technology; trends, products and solutions
1+ years’ experience in a similar position supporting a variety of technologies and services
In depth knowledge of:
Windows OS (Windows 7 & 10)
Microsoft Office & Office 365 applications
PC\Laptop hardware
PC\Laptop peripherals, including printers
Mobile devices
Basic knowledge of
Active Directory
Exchange
ITIL certification and familiarity with the Service Now ticketing system is an advantage
GxP knowledge is desired
Highly self-motivated and directed with a keen attention to detail
Customer focused with a passion and drive for customer satisfaction and delivering business values
Solid problem solving and analytical skills
Ability to work independently as well as willing to follow directions and best practices
Great communication and interpersonal skills
Friendly, supportive and flexible personality with quick learning ability
Good team player with planning and organizing skills & multi-task
Fluent (at least B2) written and oral English and German language, French language is a plus
Willing to travel within Schaffhausen area
Drivers license and a private car
Candidates have to declare Criminal record extract not older than 3 months
Benefits
Broad range of activities, tasks, and projects
Lunch Checks or Reka Money (Lunch Checks can be used in 7000+ restaurants, Reka Money can be used for Transport & Accommodation,Sport & Wellbeing, Leisure &Culture, Holidays & Travel)
Enjoy free refreshments in our D-ploy offices
Insurance Benefits
Gym Benefits
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Competitive salary and various benefits
Is IT in your DNA?
If you believe you are a good match for this role, or any other opportunities for which D-ploy is currently staffing, then we are very keen to speak with you. You can apply though a variety of channels, including our website
www.d-ploy.ch
or by reaching out directly to our recruitment team
recruiting@d-ploy.ch
.
Location: Canada; United States
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the Company
Our client is a high-growth data intelligence and strategic research consultancy that helps organizations turn complex information into measurable business value. Specializing in data activation and platform implementation, the team bridges the gap between technical architecture and commercial strategy. They serve high-stakes industries including financial services, healthcare, and retail by building governed data solutions that drive confident, evidence-led decision-making.
Operating with a senior-led model, the firm prioritizes business outcomes over technology checklists, utilizing deep expertise in research design and engineering to solve critical challenges. The team is built on a culture of platform honesty and bounded delivery, moving away from traditional staffing pyramids toward a more focused, impactful approach. This is an opportunity to join a specialized group of practitioners dedicated to transforming how modern enterprises utilize data to achieve clarity and results.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a high-octane Sales Executive to lead a critical expansion phase for a premier digital marketing agency. Having dominated the automotive and collision repair space, the team is now scaling into new verticals. We need a full-cycle closer who thrives in the "zero-to-one" phase—someone who can hunt, consult, and close high-value retainers while leveraging modern AI tools to outpace the competition. This is an opportunity to report directly to GTM leadership and shape the growth trajectory of a fast-moving, distributed agency.
Key Responsibilities
Execute the full sales cycle from proactive lead generation and outbound prospecting to discovery, proposal, and closing.
Identify and penetrate new market verticals, translating the agency's proven success in automotive into fresh industries.
Conduct deep-dive discovery sessions to understand client pain points and pitch complex, multi-channel marketing retainers.
Manage a clean and rigorous pipeline within HubSpot, ensuring all data is accurate and actionable.
Collaborate with the creative and performance teams to ensure proposals are feasible and aligned with client goals.
Integrate AI tools into your daily workflow to accelerate prospecting, personalize outreach, and streamline administrative tasks.
Requirements
Location: Must be based in the United States or Canada.
Agency Experience: Proven track record selling professional services within a digital marketing agency environment.
Full-Cycle Expertise: Demonstrable experience running the entire sales process; we are looking for a closer, not just an SDR or account manager.
Proven Performance: A history of hitting or exceeding quotas with specific revenue numbers to back it up.
Tech-Forward: You are an early adopter of AI tools and can articulate how you use them to gain a competitive edge.
Digital Literacy: Deep understanding of the digital marketing landscape, including performance marketing, SEO, and creative strategy.
Sales Hygiene: Disciplined CRM habits (HubSpot preferred) and a structured approach to pipeline management.
Benefits
💰 Competitive salary and uncapped commission structure
🌎 Fully remote work environment
🚀 Career growth and leadership opportunities
📈 Long-term stability in a growing market
🎯 Performance-based incentives and bonuses
Location: Tbilisi, Georgia
We are seeking a proactive and independent
HR Manager
to lead recruitment and HR operations in Tbilisi. The ideal candidate will have a strong background in sales recruitment, experience hiring for leadership positions, and the ability to establish and manage HR processes independently.
Experience opening a new office or branch, building a team from scratch, and managing HR in an environment without an established HR department will be a significant advantage.
Key Responsibilities
Manage the end-to-end recruitment process, including candidate sourcing, screening, interviews, offers, and onboarding.
Recruit sales professionals across real estate, banking, automotive dealerships, premium retail, and hospitality.
Lead recruitment for managerial and senior leadership positions.
Proactively source candidates through LinkedIn, personal networks, referrals, and direct outreach.
Independently manage HR operations, including onboarding, employee documentation, personnel records, and employee relations.
Support new office or branch launches by building teams and implementing HR procedures.
Ensure compliance with Georgian labour laws and employment regulations.
Maintain accurate HR documentation and oversee employment administration.
Collaborate with management to identify staffing requirements and support business growth.
Requirements
Minimum
3 years of overall HR experience
, including at least
2 years in recruitment
.
Proven experience hiring sales professionals in real estate, banking, automotive dealerships, premium retail, or hospitality.
Experience recruiting managerial and leadership-level candidates.
Ability to manage recruitment and HR operations independently without an established HR department.
Experience launching a new office or branch is highly preferred.
Strong candidate-sourcing skills through LinkedIn, professional networks, referrals, and direct outreach.
Good knowledge of Georgian labour laws, HR administration, and employment documentation.
Languages:
Fluent in Russian and Georgian, with working proficiency in English.
Must be currently based in Tbilisi.
The ideal candidate is a self-sufficient HR professional who can independently build teams, attract high-quality sales talent, recruit leadership-level candidates, and establish effective HR processes while working closely with management.
If you are comfortable taking full ownership of recruitment and HR operations in a growing business, we would like to hear from you.
Benefits
Competitive salary package.
Career growth opportunities within a rapidly expanding organization.
Professional and collaborative work environment.
Opportunity to work on high-profile real estate and construction projects.
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Senior Analyst, Recruiting Operations turns Harvey's hiring data into decisions leadership can act on. You'll build the capacity models, dashboards, and analyses that show how many recruiters we need, where hiring is slowing down, and what to do about it. You'll work closely with recruiters, Finance, and People leadership, using Ashby as your main data source, at one of the fastest-scaling companies in AI.
WHAT YOU'LL DO
- Build and maintain recruiter capacity models that turn hiring plans into staffing recommendations.
- Design dashboards and analyses on funnel health, time-to-fill, and recruiter throughput for leadership.
- Own the quality of recruiting data across sources, so every report can be trusted.
- Surface trends, risks, and opportunities in the data, and recommend what to do about them.
- Partner with Finance and People so hiring plans, headcount, and forecasts line up.
WHAT YOU HAVE
- 4+ years in recruiting operations, people analytics, or a similar analytical role.
- Hands-on experience with ATS or HRIS tools, Excel, and BI tools
- Experience building forecasts or capacity models from imperfect data.
- Ability to turn an ambiguous business question into a structured analysis and explain it to technical and non-technical audiences.
- Strong cross-functional skills: you can influence stakeholders and get them to act on your findings.
COMPENSATION
$131,300 - $180,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-KC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York, New York, United States
About the Role
iCapital is seeking a Corporate Anti-Money Laundering (AML) Oversight Vice President to join its Regulatory and Compliance organization and support the AML team. This individual will serve as a senior subject-matter expert responsible for providing oversight of AML controls across applicable U.S. and international businesses. This role will partner closely with Legal, Compliance, Risk, business stakeholders, and other control functions to assess regulatory requirements, oversee the effectiveness of the AML control environment, identify emerging risks, and support the firm's ongoing regulatory readiness.
Responsibilities
Support the oversight, maintenance, and ongoing enhancement of the firm’s U.S. AML/CFT compliance framework, including policies, procedures, standards, internal controls, governance, and monitoring.
Monitor developments involving applicable BSA, FinCEN, OFAC, SEC, and FINRA requirements and translate regulatory changes and emerging expectations into practical enhancements to the firm’s AML control environment.
Provide AML subject-matter expertise and guidance to Compliance, Legal, Risk, Operations, Product, Technology, and business stakeholders.
Evaluate new products, services, distribution arrangements, client relationships, and business initiatives for potential AML/CFT and sanctions implications and recommend appropriate risk mitigation.
Facilitate enterprise and business-specific AML/CFT risk assessments, identify control gaps and enhancement opportunities, and establish oversight metrics and management information to monitor trends and areas requiring escalation.
Provide Compliance oversight of higher-risk customer, investor, intermediary, and counterparty relationships, including AML/KYC escalations involving sanctions exposure, politically exposed persons, adverse media, complex ownership structures, jurisdictional risk, and other elevated financial-crime concerns.
Advise stakeholders on enhanced due diligence, risk mitigation, escalation, and disposition, and support investigations involving potentially unusual or suspicious activity through the firm’s established SAR governance process.
Assist with senior-management and committee reporting on AML risk, regulatory developments, significant issues, remediation initiatives, and program effectiveness while maintaining clear documentation of the firm’s AML governance and oversight framework.
Coordinate and support AML-related regulatory examinations, internal audits, independent testing, compliance reviews, and regulatory information requests, ensuring responses and supporting documentation are complete and appropriately supported.
Provide oversight of third parties performing AML/KYC activities, including developing risk-based due diligence, monitoring, and testing standards and assessing policies, controls, staffing, systems, screening practices, escalation processes, and regulatory adherence.
Escalate material third-party or program deficiencies and oversee corrective-action and remediation plans in coordination with relevant Compliance, Operations, Legal, Technology, and business stakeholders.
Support the development and delivery of risk-based AML/CFT training and targeted guidance on regulatory expectations, emerging financial-crime risks, escalation requirements, and AML red flags to promote consistent application of AML standards across U.S. businesses.
Qualifications
10+ years of relevant experience in AML and BSA, financial crimes, regulatory compliance, or related risk-management roles within financial services
Bachelor's degree is required; JD, advanced degree, or other relevant professional certification is a plus
Significant experience within a broker-dealer, investment adviser, asset manager, private funds organization, bank, or comparable regulated financial institution
Strong working knowledge of the Bank Secrecy Act, USA PATRIOT Act, FinCEN regulations and guidance, OFAC requirements, FINRA AML requirements, and relevant SEC requirements and expectations
Experience assessing complex legal entities, private investment structures, funds, financial intermediaries, or institutional relationships strongly preferred
Able to interpret regulatory requirements and translate them into practical controls and governance standards
Strong written and verbal communication skills with the ability to communicate complex regulatory matters to senior management and business stakeholders
Demonstrated ability to challenge existing processes constructively and drive remediation across multiple functions
CAMS certification is strongly preferred
Benefits
The base salary range for this role is $155,000 to $180,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE JOB
Mistral builds AI systems that enterprises run on their own terms, in finance, manufacturing, defense, healthcare, and the public sector. The Solution organization turns customers' hardest problems into AI they own, run, and scale on Mistral. It is one of the fastest-growing functions in the company: 650 people by end of 2026, across EMEA, the US, and Asia-Pacific, delivering measurable business outcomes for enterprise customers worldwide.
The Solution organization includes Deployment Strategists, Applied AI Engineers, Infrastructure Solution Architects, and Applied Scientists. They work with enterprise customers from pre-sales through implementation and deliver AI systems that produce measurable business outcomes.
Solution Operations is the function that makes this scale. It runs staffing and capacity planning across regions, the go-to-market motion by industry vertical and capability, delivery processes and tooling, the data behind our decisions, and value and customer-success measurement, with hubs in Europe, North America, and Asia-Pacific.
We are hiring a Head of Solution Operations. We are looking for an entrepreneurial COO or a former Forward Deployed Engineer with years of experience. This is a build-the-1-to-10 role: you will take a young, fast-growing function and turn it into the operating system that lets Solution scale from hundreds to thousands of people without losing what makes it work. You will lead a team of program leads and regional operators across three continents, and work as a business partner to Solutions leadership.
WHAT YOU WILL DO
- Own the Solution operating system end to end. One process from pre-sales to post-sales, a single source of truth for people, projects, and opportunities, the Solution tooling stack, and safety, security, and compliance built into how the team works.
- Industrialize what already works. Turn delivery and vertical playbooks, staffing frameworks, and the value and ROI methodology into reusable assets the whole team runs on, and drive their adoption in every geography.
- Build the global operating model. Keep core operations centralized while ensuring real adoption and the right local adaptation across EMEA, the US, and Asia-Pacific, with full-stack regional operators on the ground.
- Staff demanding customer engagements. Own capacity planning and forecasting, skills-to-project matching, time-to-staff, utilization, and bench health across all geographies.
- Make customer success measurable. Stand up delivery-outcome measurement and customer-satisfaction systems, and run the feedback loop that turns field learnings into product requirements and reusable IP.
- Make AI-native operations the default. Build internal tools, agents, and automations that remove manual work from planning, staffing, reporting, and delivery follow-ups, starting with your own team.
- Lead and grow the team. Hire, mentor, and develop program leads and regional operators, raise the technical bar of the function, and build the hiring plan for its next phase.
- Partner across functions. Work daily with Solution leadership, regional Sales leadership, Product and Engineering, RevOps, and Talent Acquisition, and bring executive judgment on where to invest, slow down, or say no.
HOW WE WORK IN SOLUTION
- We care about people and outputs. What matters is what you ship.
- The best idea wins, whether it comes from a principal engineer or someone in their first week.
- Always ask why. The best solutions come from deep understanding, not copying what worked before.
- We say what we mean. Feedback is direct and given because we care. No politics. Low ego, high standards.
- We embrace an unstructured environment and find joy in it.
ABOUT YOU
Whatever your path, you bring:
- Extensive leadership experience, with demonstrated impact building and leading teams or functions in a fast-scaling environment.
- A track record of industrializing something handcrafted but working: processes, systems, and teams that scaled an order of magnitude without losing what made them work.
- The ability to bring structure to ambiguity and drive complex, cross-functional initiatives from strategy through execution. You are hands-on and biased toward action.
- Data-driven and AI-fluent: you build the internal tools, automations, dashboards, and AI workflows you rely on.
- Global operating range: you work naturally across geographies and cultures, with the executive presence to hold a room with C-level stakeholders and the credibility to challenge senior leaders.
- Stakeholder management: you align competing priorities and drive decisions without formal authority.
- Fluent in English; additional languages are a plus.
IDEALLY
- Experience in enterprise software, AI, or deep-tech delivery, or top-tier strategy consulting on complex technical transformations.
- Experience operating at global scale across EMEA, the US, and Asia-Pacific.
- Hands-on experience building AI-native operations: automating workflows with LLMs and agents rather than prompting a chatbot.
- MBA or advanced degree preferred.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Amsterdam
Workplace: OnSite
ABOUT US:
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
ABOUT THE ROLE:
Restaurant owners generally aren't on LinkedIn and they don't read e-books. They ask friends, search Google, and more and more often, they ask ChatGPT. We need someone who can find new ways to reach them and get those ideas live quickly.
We're hiring a Growth Marketer to build and ship our organic and non-paid growth experiments. This role is for a builder, not a strategist. You'd rather ship a working test today than a polished deck next week. You'll take ideas from the backlog to live, measure them honestly, and double down on what works. Using AI and no-code tools, you'll build pages, tools and campaigns yourself instead of relying on agencies and six-figure budgets.
You'll report to the Head of Marketing, who sets direction and priorities. You'll work in deep collaboration with our other growth marketers, product marketing and creative teammates, plus embed yourself in the wider org of Sales, Account Management, RevOps, Product, and more.
WHAT YOU'LL BE DOING:
- Ship growth experiments, fast: Take ideas from our growth backlog and get them live: landing pages, tools, ads and content. Run plenty of them, keep what works and kill what doesn't.
- Get Tebi recommended by AI: Own our visibility in ChatGPT, Claude, Perplexity, Gemini and Google's AI Overviews. Create and update content built to be cited, not just published, and track how often we show up compared with competitors.
- Build tools operators actually use: Build free tools, calculators and templates for restaurant owners, and scale our programmatic landing pages. Use no-code, AI and vibe coding tools to ship without waiting on engineering.
- Run creative campaigns: Help launch scrappy, unconventional campaigns across markets, from competitive campaigns to guerrilla and partner media, with the support of our Marketing team.
- Turn word of mouth into a channel: Test referral and sharing ideas that turn merchant word of mouth into a steady flow of demo requests. Work with our Product Growth team to build the winners into the product.
- Keep paid and organic working together: Support our performance agency with landing pages, creative tests and tracking.
- Measure everything: Keep the experiment log up to date: hypothesis, cost, result and next step. Set up tracking and UTMs properly so we know what actually drove each demo.
How we'll measure success:
- Experiments shipped each month, and what we learned from them
- Demo requests from organic and other non-paid channels
- How often Tebi appears in AI answers for our category, by market
- Demos from free tools, the reservation widget and programmatic pages
WHAT YOU’LL BRING:
- Think like a growth marketer but move like a hacker. You know what drives results and how to build just enough to prove it
- Ship rather than spec. A working prototype today beats a polished plan next week
- Have built and launched things yourself, like pages, tools, automations or campaigns, and can tell us what happened, including what didn't work
- Already use AI to work faster and have a point of view on how it's changing the way people find products
- Are hands-on with no-code and AI tools (Framer or Webflow, Zapier or Make, Claude or ChatGPT, Cursor or similar), without being precious about the stack
- Are comfortable with data and honest about results, in GA4, HubSpot, Looker or whatever gets the answer
- Have creative, sharp ideas and the discipline to ship the unglamorous parts too
- Take ownership and don't wait to be told what to do. No task is above or beneath you
- Speak fluent English. Another European language is a plus
Nice to have:
- Experience with SEO, and with AEO or getting a brand cited by AI tools
- Experience marketing to small businesses, or a background in hospitality
- Vibe-coding projects you're proud of
We don't have a minimum number of years for this role. We care more about how you think and what you've built than how long you've been doing it. If this sounds like you but you don't tick every box, we'd still like to hear from you.
Benefits:
- Start-up Equity
- Competitive Salary
- Lunch Provided in Office
- Team building events
- Unlimited time off
WHAT IS RESTAURANT SOFTWARE?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
HOW WE USE AI AT TEBI
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: Dakar, Senegal
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
In West Africa, people wait for symptoms to get worse, wait months for an appointment, and depend on a health system stuck in paper and manual processes. We exist to end that wait.
Founded in 2022 in Senegal, Tanel is the first digital health insurer in francophone West Africa, operating in Senegal and Côte d'Ivoire. With 30,000+ members, a network of 1,200+ health facilities and 400+ pharmacies, and revenue multiplied by 7 in 2025, Tanel has proven real product-market fit.
In 2026, Alan, Europe's prevention-first health insurer (€950M+ revenue, 1M+ members in France, Belgium, Spain and Canada), acquired Tanel to accelerate its expansion in Africa. Together, we are building the reference health insurer in francophone West Africa, aiming for $200M in revenue by 2030.
🚀 WHY JOIN NOW?
Care is our members' first point of contact, and today it runs on the energy of a small, committed team: about 5 people across Dakar and Abidjan, answering members, HR admins and providers on WhatsApp, phone, email and the app.
What got us here will not get us to the next stage:
- Scale: our member base is set to grow several times over in the next 3 years.
- Expansion: after Senegal and Côte d'Ivoire, we plan to open new countries in the coming years.
- Integration: we are moving Care Africa onto Alan's ways of working (KPIs, rituals, playbooks) and, in 2027, onto Alan's tools and platform.
- Performance: we need to structure our KPIs: what we measure, why, and how we act on it, from response times to member satisfaction.
This is a rare chance to shape a Care organization from the ground up, with the backing of a Care Ops team that has already done it in several countries (France, Belgium, Spain, Canada).
⭐ THE ROLE
As Care Ops for Alan Africa, you are the most senior Care person on the ground. You do not manage the team directly: our crew lead does. You own the transformation: how the team is organized, how it grows, how it performs, and how it converges with the rest of Alan. You are part of Alan's global Care Ops team, and you bring local reality into global decisions as much as you bring global practices to Africa.
Your missions include:
1/ Design and roll out the target operating model
- Turn Alan's Care model into a version that works for Senegal and Côte d'Ivoire: how agents split their time between members and improvement work, opening hours, weekends, service levels we commit to.
- Define the team structure for the next 3 years: roles, tiers, one team or one per country.
- Set up outsourcing where it makes sense, and manage the performance of our external partners.
- Build the hiring plan with the crew lead and take part in recruitment, including final-round validation.
2/ Lead the integration with Alan
- Bring Alan's KPIs, rituals and playbooks to the local team, and make sure they stick through training and follow-up.
- Help the crew lead grow the team and coach agents into Care Experts who own improvement projects.
3/ Own operational performance, quality and tools
- Structure our KPIs and reporting: what we measure, why, and how we review it every week, including member satisfaction on WhatsApp and phone.
- Diagnose root causes behind delays, backlogs and member pain points, and turn them into concrete actions.
- Make sure our tools (ticketing, WhatsApp, phone) are set up and fully operational, and lead the transition to Alan's stack with Product, so local needs are built in.
- Provide the inputs (volumes, hours, productivity) that feed our staffing model and budget, and challenge the outputs.
4/ Be the bridge between local and global
- Represent Care Africa in Alan's Care community: share what works, raise what doesn't, contribute to global projects.
- Contribute to Care's strategic plan, for Africa and at global level.
⭐ YOU WILL EXCEL IN THIS ROLE IF YOU
- Have 5+ years of experience in customer service or customer experience operations, including structuring, scaling or turning around a team.
- Have led change in teams or functions you did not manage, and know how to earn buy-in rather than impose a playbook.
- Are data-fluent: you set and track the right KPIs, read and challenge an analysis, and use numbers to make decisions. You do not need to build forecasting models.
- Are fluent in French and work comfortably in English, written and spoken.
- Know the West African context and adapt your approach to the people and the market you work with.
- Are structured, autonomous and at ease with ambiguity: much is still to be defined, and you will help define it.
- Care deeply about access to healthcare and want to have a real impact on members' lives.
Strong pluses: experience in health, insurance or assistance; managing outsourcing partners; leading a CRM or tooling migration; running WhatsApp or phone-heavy support; speaking Wolof.
🎁 WHAT WE OFFER
- Permanent contract, full time, based in our Dakar office, with regular trips to Abidjan.
- A central role in a fast-growing African healthtech, backed by Alan's global Care team.
- Comprehensive health insurance through Alan for you and your family.
- All the tools you need to do your best work.
- Learning and training opportunities: a flexible policy, budgets for books and conferences.
- For this role, we are hiring within the C to E level range https://alan.com/en/careers/a/salary-equity (pay scale to confirm).
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES
If this role excites you but you don't tick every box, we would love to hear from you. Everyone, including people from underrepresented groups, should feel free to apply: either we succeed, or we learn.
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