Location: South Africa
About Huzzle
Here at Huzzle, we connect talented professionals with exciting career opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our client network includes growing startups, digital marketing agencies, advertising agencies, SaaS businesses, and technology-driven companies across various industries.
Rather than following the traditional outsourcing model, we place you directly within innovative companies, where you become a valued member of their team.
Job Summary
We are looking for a driven, commercially minded Account Executive to join a dynamic, fast-paced sales team. In this role, you will take ownership of converting qualified prospects into paying customers, driving revenue growth, and building strong client relationships.
You will manage the sales process from initial discovery through to closing, identifying customer needs, presenting tailored solutions, conducting product demonstrations, and negotiating commercial terms. This opportunity is ideal for a confident closer who thrives in a target-driven environment and has experience selling B2B solutions, particularly within SaaS, digital marketing, advertising, or agency environments.
Key Responsibilities
OManage the full sales cycle, from engaging leads and conducting discovery calls to negotiating and closing deals.
Build and maintain relationships with prospective B2B clients, understanding their business objectives and challenges.
Conduct engaging sales presentations, product demonstrations, and solution walkthroughs.
Identify customer pain points and position the company's products or services as valuable solutions.
Develop tailored proposals and communicate the commercial value and ROI of solutions.
Handle objections, negotiate pricing and contractual terms, and confidently move opportunities towards close.
Maintain an accurate sales pipeline, forecast opportunities, and track performance within the CRM.
Collaborate with SDRs, marketing, and sales leadership to ensure smooth handovers and maximize conversion rates.
Consistently work towards and achieve individual revenue targets and sales KPIs.
Build long-term client relationships to encourage customer satisfaction, retention, and future growth.
Requirements
At least 2 years of experience in B2B sales, Account Executive, or a similar closing-focused role.
Previous experience selling B2B SaaS products or services is highly desirable.
Experience working with digital marketing agencies, advertising agencies, or within the broader agency industry is a strong advantage.
Proven ability to manage the full sales cycle, from discovery and presentations through to negotiation and closing.
Strong consultative selling skills, with the ability to uncover customer needs and recommend suitable solutions.
Excellent verbal and written communication skills, with confidence engaging business owners, senior stakeholders, and decision-makers.
Strong negotiation, objection-handling, and closing abilities.
A results-driven mindset, with a track record of working towards and achieving sales targets.
Ability to manage multiple opportunities and maintain a healthy sales pipeline.
Familiarity with CRM platforms such as HubSpot or Salesforce and modern sales engagement tools.
Strong organizational skills, commercial awareness, and the ability to work independently in a fast-paced environment.
Benefits
💰 Attractive base salary with great earning potential through uncapped commission
🚀 Clear opportunities for career advancement into senior sales and leadership positions
🎯 Performance-driven rewards, bonuses, and additional incentives
🤝 A supportive, collaborative team environment focused on achieving high performance
Location: Serbia; Ukraine; Georgia; Poland; Romania; Bosnia and Herzegovina
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech.
Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. If you’re looking for remote marketing jobs, paid social media roles, or an opportunity to specialize in TikTok advertising, this role offers the chance to work with fast-growing international companies.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We're looking for an experienced and performance-driven TikTok Ads Specialist to join a dynamic marketing team.
In this role, you'll take ownership of TikTok advertising campaigns, from strategy and execution to optimization and scaling. You'll use your expertise in paid social advertising to drive conversions, improve campaign performance, and deliver measurable results.
The ideal candidate has at least 2–3 years of hands-on experience managing TikTok Ads, a strong understanding of paid media strategies, and a proven ability to optimize campaigns for growth.
Experience working in a digital marketing or performance marketing agency is a plus.
Key Responsibilities
Develop, launch, and manage TikTok advertising campaigns aligned with business objectives.
Monitor and optimize campaign performance to improve ROAS, CPA, CTR, and overall conversion rates.
Conduct audience research, implement targeting strategies, and identify opportunities to scale campaigns.
Collaborate with creative teams to develop engaging, high-performing ad content.
Execute A/B tests across creatives, audiences, and campaign strategies.
Manage campaign budgets and allocate spend effectively to maximize returns.
Track campaign results, analyze performance data, and provide actionable recommendations.
Ensure accurate conversion tracking through TikTok Pixel and relevant analytics tools.
Stay informed about TikTok advertising updates, emerging trends, and industry best practices.
Requirements
Minimum 2–3 years of professional experience managing paid advertising campaigns on TikTok.
Proven experience using TikTok Ads Manager to create, manage, and optimize campaigns.
Strong understanding of paid social advertising, performance marketing, and conversion optimization.
Experience managing advertising budgets and scaling successful campaigns.
Ability to interpret campaign data and make informed optimization decisions.
Knowledge of audience targeting, retargeting, A/B testing, and creative performance analysis.
Familiarity with TikTok Pixel, conversion tracking, and analytics platforms.
Excellent English communication skills, both written and verbal.
Strong organizational skills, attention to detail, and the ability to work independently in a remote environment.
Nice to Have
Previous experience working in a digital marketing agency or performance marketing agency.
Experience managing multiple client accounts or advertising campaigns simultaneously.
Familiarity with Meta Ads, Google Ads, or other paid advertising platforms.
Experience running campaigns for e-commerce, DTC, or lead generation businesses.
Knowledge of Google Analytics 4 (GA4), Shopify, or similar platforms.
Experience collaborating with international marketing teams or clients.
Benefits
🌎
100% Remote:
Work from anywhere in a fully remote environment.
💰
Competitive Compensation:
Salary based on experience, expertise, and qualifications.
🚀
Career Growth:
Work with ambitious, fast-growing international companies.
📈
Professional Development:
Gain exposure to innovative advertising strategies, tools, and campaigns.
🎯
High-Impact Role:
Take ownership of advertising campaigns and directly influence business growth.
🤝
International Exposure:
Collaborate with experienced marketing professionals and global teams.
💻
Long-Term Opportunity:
Build your career with a company that values performance, creativity, and initiative.
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Job Summary
We are looking for an experienced and results-driven Sales Development Representative (SDR) with at least 2 years of outbound sales experience and a proven background in digital marketing, advertising agencies, or agency-based services.
The ideal candidate understands how agencies operate, has experience generating qualified leads, and is confident engaging decision-makers through cold calling, email outreach, and LinkedIn prospecting.
This is an excellent opportunity for a motivated sales professional looking to grow their career in a fast-paced, international business environment.
Key Responsibilities
Identify and prospect potential clients through cold calling, cold emailing, LinkedIn outreach, and other outbound sales channels.
Generate and qualify leads for digital marketing, advertising, or agency services.
Book qualified sales meetings with key decision-makers.
Conduct research to identify target companies, industries, and relevant stakeholders.
Develop personalized outreach strategies to engage prospects and generate interest.
Maintain accurate prospect records and manage sales activities using CRM platforms.
Collaborate with sales and marketing teams to improve lead generation strategies.
Consistently achieve KPIs related to outreach activity, qualified leads, and booked meetings.
Follow up with prospects and nurture relationships throughout the sales pipeline.
Requirements
Minimum 2+ years of experience in an outbound Sales Development Representative (SDR), Business Development Representative (BDR), or similar sales role.
Mandatory experience in at least ONE of the following industries:
Digital Marketing Agencies
Advertising Agencies
Marketing, Creative, or Other Agency-Based Services
Proven experience in B2B lead generation, cold calling, cold emailing, and appointment setting.
Strong understanding of agency services, client acquisition, and B2B sales processes.
Experience using CRM tools such as HubSpot, Salesforce, Pipedrive, or similar platforms.
Familiarity with prospecting tools such as LinkedIn Sales Navigator, Apollo, or similar platforms.
Excellent written and verbal English communication skills.
Confidence engaging business owners, marketing managers, founders, and senior decision-makers.
Strong organizational skills and the ability to manage multiple prospects simultaneously.
Self-motivated, target-driven, and comfortable working independently in a remote environment.
Nice to Have
Experience selling SEO, PPC, paid advertising, social media marketing, web development, branding, or other agency services.
Previous experience working with UK, US, or international clients.
Experience building outbound prospecting campaigns and managing multichannel outreach.
A proven track record of consistently exceeding meeting-booking or lead-generation targets.
Benefits
💰 Competitive base salary
🎯 Performance-based incentives
🌎 Fully remote work environment
📈 Long-term stability
🚀 Career growth opportunities
🎧 Professional and supportive sales culture
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech companies across SaaS, eCommerce, and FinTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, long-term member of their team.
Job Summary
We are looking for a results-driven Google Ads Manager with at least 2 years of hands-on experience managing and optimizing paid search campaigns.
In this role, you'll be responsible for developing, executing, and optimizing Google Ads campaigns to drive measurable business results. You'll work closely with marketing teams to maximize return on ad spend (ROAS), improve conversion rates, and scale campaign performance.
The ideal candidate is analytical, detail-oriented, and comfortable managing advertising budgets while making data-driven decisions. Previous experience working in a digital marketing or performance marketing agency is a strong advantage.
Key Responsibilities
Plan, launch, manage, and optimize Google Ads campaigns across Search, Display, Shopping, Performance Max, and YouTube, as applicable.
Conduct keyword research, competitor analysis, and audience targeting to identify growth opportunities.
Monitor and optimize campaign performance, focusing on ROAS, CPA, CPC, CTR, and conversion rates.
Manage advertising budgets effectively to maximize campaign profitability.
Write and test compelling ad copy to improve click-through and conversion rates.
Implement and troubleshoot conversion tracking using Google Analytics 4 (GA4) and Google Tag Manager.
Conduct A/B testing across ad creatives, landing pages, bidding strategies, and targeting.
Prepare performance reports with actionable insights and recommendations.
Collaborate with internal teams and stakeholders to align paid advertising strategies with business objectives.
Stay up to date with Google Ads platform updates, industry trends, and best practices.
Requirements
Minimum 2 years of hands-on experience managing Google Ads campaigns.
Proven track record of successfully managing and optimizing paid advertising campaigns.
Strong understanding of Google Ads, including Search, Display, Shopping, and Performance Max campaigns.
Experience with Google Analytics 4 (GA4), Google Tag Manager, and conversion tracking.
Solid knowledge of keyword research, bidding strategies, audience segmentation, and campaign optimization.
Ability to analyze campaign data and translate insights into actionable improvements.
Experience managing advertising budgets and optimizing campaigns for ROI and ROAS.
Strong analytical, problem-solving, and organizational skills.
Excellent written and verbal English communication skills.
Ability to work independently, manage multiple priorities, and meet deadlines in a remote environment.
Nice to Have
Previous experience working at a digital marketing agency, PPC agency, or performance marketing agency.
Experience managing multiple client accounts or campaigns simultaneously.
Google Ads certifications.
Familiarity with other advertising platforms such as Meta Ads, LinkedIn Ads, or Microsoft Ads.
Experience with landing page optimization and conversion rate optimization (CRO).
Experience working with international clients, particularly in the UK, US, or Australian markets.
Benefits
🌎 Fully remote role with flexible work environment
🚀 Work with high-growth companies and performance-driven teams
📈 Opportunity to scale campaigns with significant ad budgets
🎯 Performance-based bonuses tied to campaign success
🤝 Direct collaboration with international clients and marketing leaders
Location: Poland; Georgia; Serbia; Ukraine; Romania; Bosnia and Herzegovina
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We're looking for a skilled and results-driven PPC Manager with at least 3 years of hands-on experience managing and optimizing paid advertising campaigns.
You'll be responsible for developing, executing, and optimizing PPC strategies across platforms such as Google Ads and Meta Ads, ensuring campaigns deliver measurable results and strong returns on investment.
The ideal candidate is analytical, detail-oriented, and confident managing multiple campaigns and advertising budgets. Previous experience working in a digital marketing or performance marketing agency is a plus.
Key Responsibilities
Plan, launch, manage, and optimize PPC campaigns across Google Ads, Meta Ads, and other relevant advertising platforms.
Develop and implement paid media strategies focused on lead generation, conversions, and ROI.
Monitor campaign performance and optimize key metrics, including CPC, CPA, CTR, ROAS, and conversion rates.
Conduct keyword research, competitor analysis, and audience targeting to identify opportunities for improvement.
Manage advertising budgets and allocate spending effectively to maximize campaign performance.
Perform A/B testing on ad creatives, messaging, targeting, and landing pages.
Set up, monitor, and troubleshoot conversion tracking using Google Analytics 4 (GA4) and Google Tag Manager.
Prepare performance reports, analyze campaign data, and provide actionable recommendations.
Collaborate with internal teams and stakeholders to align paid advertising campaigns with business objectives.
Requirements
Minimum 3 years of experience in PPC management, paid media, or performance marketing.
Strong proficiency in Google Ads, including Search, Display, and Performance Max campaigns.
Hands-on experience managing Meta Ads (Facebook and Instagram) campaigns.
Proven ability to optimize campaigns for conversions, lead generation, and return on ad spend.
Experience managing advertising budgets and multiple campaigns simultaneously.
Proficiency in Google Analytics 4 (GA4), Google Tag Manager, and conversion tracking.
Strong analytical skills with the ability to interpret campaign data and make data-driven decisions.
Excellent written and verbal English communication skills.
Strong organizational skills, attention to detail, and the ability to work independently in a remote environment.
Nice to Have
Previous experience working in a digital marketing agency, advertising agency, or performance marketing agency.
Experience managing multiple client accounts or campaigns across different industries.
Familiarity with LinkedIn Ads, TikTok Ads, or Microsoft Ads.
Google Ads certifications or relevant digital marketing qualifications.
Experience with conversion rate optimization (CRO), landing page optimization, and A/B testing.
Familiarity with reporting and marketing tools such as Looker Studio, SEMrush, or Ahrefs.
Experience working with international clients.
Benefits
🌎
100% Remote:
Work from anywhere while collaborating with international teams.
💰
Competitive Compensation:
Salary based on experience, skills, and qualifications.
🚀
Career Growth:
Opportunities to develop your expertise and take ownership of high-impact performance marketing campaigns.
📈
International Exposure:
Work with growing businesses and marketing teams across global markets.
🎯
Meaningful Impact:
Directly influence campaign performance, lead generation, and revenue growth.
🤝
Collaborative Environment:
Join a supportive team that values innovation, accountability, and continuous improvement.
💻
Long-Term Opportunity:
Build your career with an ambitious, growth-focused company.
Location: United Kingdom; United States; Canada
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for an experienced and results-driven PPC Manager (Pay-Per-Click Manager) to join a growing digital marketing team.
In this role, you will be responsible for planning, managing, and optimizing paid advertising campaigns across platforms such as Google Ads, Meta Ads, and other relevant channels.
The ideal candidate has at least 3 years of hands-on PPC experience, strong analytical skills, and a proven track record of managing advertising budgets while delivering measurable ROI.
Previous experience working in a digital marketing agency or performance marketing agency is a strong advantage but not essential.
Key Responsibilities
Campaign Management: Plan, launch, manage, and optimize PPC campaigns across Google Ads, Meta Ads, and other paid advertising platforms.
Performance Optimization: Continuously monitor campaign performance and optimize for key metrics such as ROAS, CPA, CPC, CTR, and conversion rates.
Budget Management: Manage advertising budgets effectively to maximize campaign profitability and return on investment.
Keyword Research: Conduct keyword research, competitor analysis, and audience targeting to identify growth opportunities.
A/B Testing: Develop and execute testing strategies for ad copy, creatives, landing pages, and targeting.
Reporting & Analytics: Track campaign performance using Google Analytics 4 (GA4), Google Tag Manager, and other reporting tools.
Conversion Tracking: Implement and troubleshoot conversion tracking to ensure accurate performance measurement.
Strategy Development: Identify opportunities to improve campaign efficiency, scale successful campaigns, and drive business growth.
Collaboration: Work closely with marketing teams, designers, copywriters, and other stakeholders to improve campaign outcomes.
Client Communication: Present campaign results, insights, and recommendations to internal stakeholders or clients when required.
Requirements
3+ years of professional experience managing PPC campaigns or paid digital advertising.
Strong hands-on experience with Google Ads, including Search, Display, Performance Max, and remarketing campaigns.
Experience managing paid campaigns on Meta Ads (Facebook and Instagram).
Proven ability to manage advertising budgets and optimize campaigns for ROI and conversions.
Strong understanding of performance marketing metrics, including ROAS, CPA, CPC, CTR, and conversion rates.
Proficiency with Google Analytics 4 (GA4), Google Tag Manager, and conversion tracking.
Experience conducting keyword research, audience segmentation, and competitor analysis.
Ability to analyze campaign data and translate insights into actionable recommendations.
Strong organizational skills and ability to manage multiple campaigns simultaneously.
Excellent written and verbal English communication skills.
Ability to work independently in a remote environment and take ownership of campaign performance.
Nice to Have
Previous experience working at a digital marketing agency, advertising agency, or performance marketing agency.
Experience managing PPC campaigns for multiple clients or brands simultaneously.
Familiarity with LinkedIn Ads, TikTok Ads, or Microsoft Advertising.
Experience with landing page optimization and conversion rate optimization (CRO).
Google Ads certifications or other relevant digital marketing qualifications.
Experience working with international clients.
Familiarity with reporting tools such as Looker Studio, Supermetrics, or similar platforms.
Benefits
🌎
100% Remote:
Work from anywhere while collaborating with international teams.
💰
Competitive Compensation:
Salary based on experience, skills, and qualifications.
🚀
Career Growth:
Opportunities to develop your expertise and take ownership of high-impact performance marketing campaigns.
📈
International Exposure:
Work with growing businesses and marketing teams across global markets.
🎯
Meaningful Impact:
Directly influence campaign performance, lead generation, and revenue growth.
🤝
Collaborative Environment:
Join a supportive team that values innovation, accountability, and continuous improvement.
💻
Long-Term Opportunity:
Build your career with an ambitious, growth-focused company.
Location: Ukraine; Serbia; Georgia; Poland; Romania; Bosnia and Herzegovina
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We're looking for a results-driven Meta Ads Manager with at least 2 years of hands-on experience managing and optimizing paid advertising campaigns.
In this role, you'll be responsible for planning, executing, and improving digital advertising campaigns to drive customer acquisition, generate leads, and maximize return on investment.
The ideal candidate is analytical, creative, and proactive, with a strong understanding of paid advertising strategies and a proven ability to deliver measurable results.
Key Responsibilities
Plan, launch, manage, and optimize paid advertising campaigns.
Develop and execute advertising strategies aligned with business goals and performance targets.
Monitor campaign performance and optimize key metrics such as ROAS, CPA, CPL, CTR, and conversion rates.
Conduct audience research, targeting, retargeting, and segmentation to improve campaign effectiveness.
Perform A/B testing across ad creatives, messaging, audiences, and campaign strategies.
Manage advertising budgets and allocate resources to maximize performance.
Collaborate with marketing and creative teams to develop high-performing advertising content.
Analyze campaign data to identify opportunities for improvement and growth.
Prepare performance reports with actionable insights and recommendations.
Stay up to date with advertising trends, platform updates, and industry best practices.
Requirements
Minimum 2 years of experience in paid advertising or performance marketing, with hands-on Meta Ads experience.
Strong proficiency in Meta Ads Manager and campaign management tools.
Proven experience launching, managing, and optimizing paid advertising campaigns.
Solid understanding of audience targeting, conversion tracking, and campaign optimization.
Experience managing advertising budgets and working toward performance targets.
Strong analytical skills and the ability to make data-driven decisions.
Familiarity with advertising metrics, reporting tools, and performance analysis.
Excellent written and verbal English communication skills.
Strong organizational skills and the ability to manage multiple campaigns simultaneously.
A proactive, detail-oriented mindset with a focus on delivering results.
Nice to Have
Previous experience working in adigital marketing agency or performance marketing agency.
Experience managing campaigns across multiple client accounts or industries.
Familiarity with additional advertising platforms and analytics tools.
Knowledge of conversion rate optimization (CRO), landing pages, and marketing funnels.
Experience working with international clients.
Benefits
🌎
100% Remote:
Work from anywhere with a reliable internet connection.
💰
Competitive Compensation:
Salary based on experience and qualifications.
🚀
Career Growth:
Join a growing company with opportunities for professional development.
📈
High-Impact Role:
Take ownership of advertising campaigns and directly influence business growth.
🎯
Performance-Driven Environment:
Work with ambitious teams focused on measurable results.
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with exciting opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from startups and digital agencies to tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing agencies, we place you directly with a client, where you become an in-house member of their team and a valued contributor to their success.
Job Summary
We are looking for a results-driven Account Executive with at least 2 years of sales experience, specifically within digital marketing, advertising agencies, or the broader agency industry.
The ideal candidate has a proven track record of closing deals, managing client relationships, and driving revenue growth in a fast-paced, client-facing environment.
You should be confident handling the full sales cycle, from prospecting and discovery calls to presenting solutions, negotiating contracts, and closing deals.
Previous experience selling digital marketing services, advertising solutions, or agency services is essential.
Key Responsibilities
Manage the full sales cycle, from lead qualification and discovery to negotiation and closing.
Identify and engage potential clients through outbound prospecting, cold calling, email outreach, and networking.
Conduct discovery calls to understand client needs, challenges, and business objectives.
Present and sell digital marketing, advertising, or agency services to prospective clients.
Build and maintain strong relationships with key decision-makers and stakeholders.
Develop tailored proposals, deliver sales presentations, and negotiate contracts.
Consistently achieve or exceed monthly and quarterly sales targets.
Maintain accurate records of sales activities, opportunities, and pipeline progress using CRM software.
Collaborate with internal marketing, account management, and delivery teams to ensure smooth client onboarding.
Requirements
Minimum 2+ years of experience in an Account Executive, Business Development, or B2B Sales role.
MUST have previous sales experience in at least ONE of the following industries:
Digital Marketing
Advertising Agencies
Marketing Agencies
Creative Agencies
Other agency environments selling services to businesses
Proven experience managing the full B2B sales cycle and successfully closing deals.
Strong understanding of agency services, client acquisition, and consultative selling.
Demonstrated ability to meet or exceed sales quotas and revenue targets.
Experience conducting discovery calls, delivering sales pitches, and handling objections.
Proficiency with CRM platforms such as HubSpot, Salesforce, Pipedrive, or similar tools.
Excellent English communication, negotiation, and presentation skills.
Ability to work independently in a remote, target-driven environment.
Strong organizational skills and the ability to manage multiple opportunities simultaneously.
Nice to Have
Experience selling SEO, PPC, paid media, social media marketing, web development, or other digital services.
Experience selling to UK, US, or international clients.
Experience working with performance marketing or lead generation agencies.
Familiarity with outbound sales tools and prospecting platforms.
Benefits
🌎 Fully remote position with a flexible working environment
🚀 Partner with fast-growing global companies and innovative products
📈 Opportunities to advance into senior sales and leadership positions
🎯 Performance-driven bonuses and incentives
🤝 Join a collaborative team with a high-performance sales culture
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP believes in the power of humans to transform how they feel, perform and age; we serve the aspiring.
WHOOP is hiring a Business Operations Program Manager to help drive the operating rhythms, strategic priorities, and cross-functional initiatives that enable our Operations organization to execute and scale. This Boston-based position is an individual-contributor role with no direct reports.
You will work across Operations and partner closely with teams including Analytics, Finance, Membership Services, and Business Systems to translate company and Operations priorities into actionable plans, drive execution, and ensure teams have the clarity, information, and accountability needed to deliver results. Your work will span areas such as strategic planning, OKRs, operational performance, retention and member experience, executive reporting, AI adoption, and other high-priority Operations initiatives.
This role is ideal for someone who is analytical, highly organized, comfortable with ambiguity, and energized by turning complex problems into clear actions and measurable outcomes.
RESPONSIBILITIES
- Manage key Operations operating rhythms, including OKR planning and tracking, executive reviews, status reporting, decision logs, and stakeholder follow-through.
- Support Operations strategic planning and prioritization by translating leadership priorities into clear initiatives, workplans, owners, milestones, and success measures.
- Partner with Analytics and Finance to evolve the Operations Scorecard and identify performance trends, size opportunities, and translate insights into initiatives that improve cost efficiency, retention, and member experience.
- Own defined cross-functional initiatives from scoping through execution, managing dependencies, risks, stakeholder inputs, decisions, and outcome tracking.
- Develop clear, concise executive communications and presentations that synthesize complex data, discussions, risks, and recommendations into actionable takeaways.
- Facilitate cross-functional working sessions, align stakeholders on priorities and tradeoffs, and proactively surface risks or decisions requiring escalation.
- Partner with centralized AI and technology teams to identify high-value Operations use cases, drive adoption, and translate company-wide capabilities into practical workflows for Operations teams.
- Support broader organizational priorities such as planning processes, operating model improvements, hiring and organizational initiatives, and other high-priority work as business needs evolve.
QUALIFICATIONS
- 3–5 years of professional experience in business operations, consulting, program management, strategy, analytics, or a related field.
- Strong project and program management skills, with the ability to manage multiple workstreams, create structure, drive accountability, and consistently follow through.
- Strong analytical and structured problem-solving skills, with the ability to interpret data, ask the right questions, identify business implications, and recommend actions.
- Excellent written and verbal communication skills, including the ability to distill complex information into crisp, leadership-ready updates and recommendations.
- Demonstrated ability to work cross-functionally and influence stakeholders without formal authority.
- Comfortable working with data in Excel/Google Sheets and partnering closely with Analytics and Finance. Intermediate SQL skills helpful but not required.
- Strong presentation skills and experience developing clear, executive-ready materials in Google Slides or similar tools.
- High degree of ownership, intensity, adaptability, and willingness to speak up, escalate risks early, and push work forward in a fast-paced environment.
- Curiosity and enthusiasm for AI, with a willingness to become a power user and help drive adoption of AI-enabled tools and workflows across Operations.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $90,000 - $140,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Remote - US
PlanetScale is growing rapidly and reinventing the database space. Our database platform offers developers the fastest and most reliable Postgres and Vitess/MySQL databases, enabling businesses to efficiently handle data and workloads of all sizes.
PlanetScale is backed with over $100M in venture financing from top-tier VCs including a16z, Kleiner Perkins, SignalFire, and Insight Venture Partners. And we serve some of the most innovative companies in the world such as Block, Anysphere (Cursor), MyFitnessPal, Etsy, Kick, and thousands more. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher.
We’re look for a Program Manager to oversee the FedRAMP certification process, as well as ongoing management and evolution of our existing compliance commitments, including SOC 1, SOC 2, and PCI DSS compliance. PlanetScale’s security and compliance team is responsible for our corporate information security program, with a goal to reduce risk across our systems, and to establish trust in our product offerings, features, and cloud services. Our work is focused on both our internal employees and our external customers and partners.
What You’ll Do
Take primary responsibility for overseeing PlanetScale’s FedRAMP readiness and ATO process from start to finish
Act as the main compliance point of contact for all audits/assessments (i.e. SOC 1 & 2, PCI, FedRAMP) including audit plan preparation, review of documentation and evidence, evaluation of procedures, and external walkthroughs
Establish, track, and report on key performance indicators and maturity metrics related to audit and compliance programs
Work collaboratively across many internal teams (IT, Engineering, Legal, and People) to identify, manage, and implement solutions related to privacy, data protection risks, and compliance requirements to help meet our customer’s high expectations for data protection and privacy
Leverage knowledge of industry standards and best practices to assess the current state of security and compliance risks, identify areas of exposure, and continuously address the gaps by proposing and implementing remediating controls
What We’re Looking For
5+ years of experience contributing to and/or managing audits for a company in the technology sector, including demonstrable experience and subject matter expertise in FedRAMP.
Experience with SOC 2 and the PCI Data Security Standard, either as a contributor or control owner.
Excellent interpersonal, verbal, and written communication skills with the ability to communicate compliance and privacy related concepts to a broad range of technical and non-technical stakeholders
Comfort and experience in working in a remote-first organizational, oftentimes asynchronously across many teams and timezones
Demonstrated success and comfort working with external auditors, outside consultants, and legal affairs
Experience contributing to and/or managing companywide risk assessments
Experience and knowledge of cloud service providers and how to interact with them (AWS, Azure, GCP)
What else will help you be successful
Experience working with databases, developer tools, infrastructure, or other technical products
Certified Information Systems Security Professional (CISSP) preferred (CISA, or CISM)
Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL
About You
You are highly organized and able to operate in a startup environment, comfortable with ambiguous or changing situations. You thrive in an environment of cross-department collaboration and feel comfortable working without organizational silos or barriers. You have a passion to lead programs that directly impact and enable our organization to drive higher levels of success. You understand that security and compliance programs are revenue generators and directly influence our ability to sell to and maintain our most demanding customers.
You are comfortable challenging the status quo while staying laser-focused on the task at hand: keeping PlanetScale secure and earning trust with our customers.
Why PlanetScale
We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer.
PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!
Total Compensation and Pay Transparency
An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base salary range:
$175,000 - $200,000 USD
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Director, Program Management
Portfolio & Program Management Office (PPMO)
About the Role
Sony Interactive Entertainment is seeking a Director, Program Management to lead the delivery, governance, and strategic execution of critical e-commerce, payments, and monetization initiatives across the PlayStation platform.
This role is responsible for leading a portfolio of large-scale, cross-functional programs that span Product, Engineering, Finance, Tax, Legal, Operations, Customer Experience, and Commercial organizations. The Director will drive alignment across senior leaders, influence strategic investment decisions, and ensure complex initiatives deliver measurable customer and business outcomes.
The ideal candidate combines deep program leadership expertise with strong domain knowledge in digital commerce, payments, subscription businesses, marketplaces, checkout experiences, fraud prevention, taxation, and financial operations. They must be capable of operating at both strategic and execution levels, translating business objectives into scalable delivery plans while ensuring disciplined program execution.
What You'll Do
Strategic Portfolio Leadership
Lead a portfolio of complex, high-visibility initiatives supporting PlayStation's commerce and monetization ecosystem.
Partner with executive leaders to define strategic objectives, roadmaps, priorities, success metrics, and investment plans.
Drive alignment across global organizations and mission groups with competing priorities and dependencies.
Establish operating models and governance frameworks that enable informed decision-making, accountability, and effective risk management.
Serve as a strategic partner to senior leadership on portfolio health, execution strategy, organizational readiness, capacity planning, and investment decisions.
Commerce & Payments Transformation
Partner with Product Management and Engineering leaders to evaluate business opportunities and develop scalable execution strategies.
Ensure business, operational, regulatory, compliance, and customer experience requirements are incorporated into planning and delivery.
Drive initiatives that improve conversion, payment success rates, operational efficiency, platform scalability, compliance readiness, and customer satisfaction.
Contribute to the evolution of player experiences in discovering and transacting in their journeys.
Portfolio Execution & Benefits Realization
Establish and maintain portfolio-level planning, dependency management, reporting, forecasting, and executive communications.
Identify delivery risks, resource constraints, and execution challenges early and drive mitigation plans.
Oversee complex cross-organizational dependencies across multiple teams, business units, and external partners.
Facilitate executive reviews, planning cadences, governance forums, and portfolio decision-making processes.
Define and track outcome-based KPIs, benefits realization plans, and success metrics that demonstrate measurable business value.
Organizational Leadership
Build and lead a program management organization focused on execution excellence, accountability, and continuous improvement.
Support the professional development and growth of program managers and senior program leaders.
Build strong partnerships with senior leaders across Product, Engineering, Finance, Legal, Tax, Operations, and Commercial organizations.
Drive a culture of accountability, clarity, transparency, operational excellence, and customer focus.
Influence execution across organizations without direct authority while maintaining strong stakeholder alignment.
Qualifications
Required
Significant experience leading large-scale technology programs, portfolios, or product delivery organizations.
Experience leading complex cross-functional programs involving multiple engineering, product, and business organizations.
Demonstrated success operating within large, matrixed global organizations.
Strong executive communication, stakeholder management, and organizational influence skills.
Experience establishing governance models, portfolio management processes, operating rhythms, and executive reporting frameworks.
Strong analytical and problem-solving abilities with a track record of translating ambiguity into actionable plans.
Experience leading mission-critical platforms, large-scale transactional systems, digital commerce ecosystems, or marketplace businesses serving millions of customers.
Commerce & Payments Experience
Deep experience in one or more of the following areas:
E-commerce platforms
Digital payments
Payment processing and orchestration
Checkout experiences
Subscription businesses
Digital marketplaces
Billing systems
Fraud prevention and payments risk management
Financial operations platforms
Tax and regulatory compliance
Additional requirements:
Demonstrated expertise in end-to-end digital commerce ecosystems, including revenue flows, customer transactions, payment authorization, fraud controls, taxation, settlements, and subscription lifecycle management.
Experience in the development and launch of physical consumer technology products.
Preferred
Experience within consumer technology, gaming, media, subscription, marketplace, commerce, payments, or fintech environments.
Knowledge of Agile, Waterfall, and hybrid delivery methodologies.
PMP, PgMP, SAFe, or related certifications are a plus.
Leadership Expectations
The successful candidate will:
Operate comfortably at executive and implementation levels.
Drive alignment across organizations without direct authority.
Balance strategic thinking with disciplined execution.
Create clarity in complex and ambiguous environments.
Build organizational capability and strengthen program management practices.
Focus teams on customer and business outcomes rather than activity-based metrics.
Raise risks early and drive accountability through resolution.
Build trusted partnerships across technical and business functions.
Influence strategic priorities while ensuring operational excellence in execution.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$218,700
—
$328,100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Morrisville, United States
📍
Location:
Morrisville, North Carolina
📄
Employment Type:
Contract — Duration TBD
🏢
Work Arrangement:
On-site
🚀
Start Date:
TBD
💰
Compensation:
TBD — Based on skills and experience
About the Role
We’re looking for a reliable and detail-oriented
Inventory Cycle Counter
to support an end-of-year inventory counting initiative.
In this role, you’ll physically count and verify company-issued hardware, ensuring inventory quantities and item details match system records. You’ll use inventory management software, barcode scanners, and handheld devices to record counts, identify discrepancies, and maintain accurate inventory data.
This is an excellent opportunity for someone who is organized, comfortable working in a warehouse or stockroom environment, and able to follow established procedures while working independently.
What We're Looking For
We’re seeking someone with strong attention to detail, accuracy, and organizational skills. The ideal candidate can follow inventory procedures, use scanning devices and inventory software, and promptly report discrepancies to help maintain reliable inventory records.
Key Responsibilities
Inventory Identification and Counting
Review assigned count lists, storage locations, and part or asset numbers in the cycle counting system.
Locate inventory items and verify part numbers, serial numbers, and asset tags against count sheets.
Physically count inventory and accurately record quantities and locations in the inventory system.
Scan barcodes and serial numbers whenever possible.
Discrepancy Resolution
Recount items when physical quantities do not match system records.
Document inventory discrepancies and escalate unresolved variances to the inventory lead.
Ensure completed counts are recorded accurately and consistently.
Inventory Organization
Return items to their designated storage locations after counting.
Maintain organized counting areas.
Clearly mark completed areas to prevent duplicate or missed counts.
Safety, Security, and Reporting
Handle controlled or sensitive hardware according to applicable company security, access, and safety procedures.
Provide daily updates on completed counts, outstanding discrepancies, and issues affecting progress.
Follow established procedures to support the timely completion of the inventory initiative.
Required Qualifications
Strong attention to detail and a high degree of accuracy.
Comfort using barcode scanners, handheld devices, and inventory management software.
Ability to stand, walk, and lift up to
40 pounds
for extended periods.
Ability to follow documented procedures and work independently.
Ability to comply with applicable work authorization, facility access, and security requirements.
Preferred Qualifications
Previous experience in inventory control, cycle counting, warehousing, or stockroom operations.
Experience verifying part numbers, serial numbers, asset tags, and inventory quantities.
Familiarity with barcode scanning and inventory tracking systems.
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
The Role
Fanatics comprises several businesses: commerce, collectibles, betting and gaming, live events, and more. Our team's job is to make them feel like one company to a fan. That means one experience of contacting support, a cohesive view of activity across the ecosystem, and recognition of loyalty.
As a Staff Product Manager, Ecosystem Support, you’ll build and scale the internal platforms and systems that support the entire Fanatics customer support & operations ecosystem. You’ll define what a shared view of the customer looks like for support purposes, work towards building a cohesive data view, and build the roadmap for using that data to resolve issues faster and treat loyalty members consistently regardless of which product they contact. You will partner closely with stakeholders across product, design, operations, engineering, commercial and more.
Responsibilities
Own the product vision and roadmap for cross-ecosystem customer support, from documenting the current support landscape across operating companies (systems, data, teams, metrics) through defining the target state, its value, and the sequence of work
Define the fan support record in partnership with Data, Engineering, and Architecture, including its sources, the contracts between them, and how support tooling in each business reads from and writes to the shared layer
Reconcile the identity, loyalty, and case taxonomies each business uses today into shared definitions the ecosystem can operate on
Define how Fanatics ONE tier, tenure, and cross-product history feed into prioritization, routing, and agent context across support channels
Build working relationships with product, operations, data, and leadership counterparts in Commerce, Gaming and Collectibles, and drive agreement on shared priorities where incentives differ
Design cross-business data sharing with privacy, state gaming regulation, and Responsible Gaming requirements built in, partnering with Legal, Compliance, and RG to define what data can move where and the controls to enforce it
Define the metrics for cross-ecosystem support and instrument them before the first integration ships
Operate with a high degree of autonomy, driving problem discovery, requirements definition, and delivery while aligning with senior product leadership and cross-functional partners
Qualifications
8+ years of product management experience, preferably on platform, data, or internal-tooling products in a digital product organization
Experience building products for AI-assisted customer support, CX, or operations teams, with a practical understanding of what agents need at the point of contact
Experience leading cross-organizational initiatives where you were accountable for the outcome but did not own the roadmap or the delivery teams
Demonstrated ability to reach agreement in large, matrixed organizations with competing priorities and incentives and ship across multiple business units
Strong ability to partner with engineering and data teams and clearly communicate technical and product requirements
Excellent written and verbal communication skills, with the ability to articulate product decisions and tradeoffs to executive audiences
Comfort making decisions with incomplete information and revising them as data changes
Experience with loyalty or membership programs spanning multiple products or brands preferred
Experience in regulated industries where data sharing has legal limits is a plus, but not required
#LI-LS2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$161,000
—
$212,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
WHOOP is hiring a Senior Analyst to join the Commercial Analytics team and serve as a key analytics partner to our Digital Commerce business. In this role, you will own analysis and reporting across our direct-to-consumer and marketplace channels, translating data into insights that inform pricing, promotions, merchandising, and product strategy. You will help us understand what drives bookings, conversion, and margin across our digital storefronts and partner closely with Marketing Analytics to connect acquisition and traffic trends to downstream commercial performance.
RESPONSIBILITIES:
- Serve as a key analytics partner to the Digital Commerce team, analyzing performance across direct-to-consumer and marketplace channels to identify opportunities that drive bookings, conversion, and margin growth.
- Own analysis of digital pricing and promotions, including incrementality, cannibalization, discount depth, and pull-forward, to inform promotional strategy and investment decisions.
- Analyze funnel and conversion performance, merchandising, product mix, attach rate, and average order value to understand the drivers of digital commerce performance and identify opportunities for growth.
- Own marketplace performance analysis, evaluating channel economics, assortment, pricing, and customer behavior across marketplaces and our direct-to-consumer business.
- Build scalable reporting and analytical tools that give Digital Commerce leadership visibility into channel performance, partnering with Analytics Engineering to ensure data is accurate, consistent, and trusted.
- Support commercial planning and forecasting by developing Digital Commerce inputs and channel-level drivers, and partner with Marketing Analytics to connect acquisition and traffic trends to downstream commercial outcomes.
QUALIFICATIONS:
- 4+ years of experience in analytics, business intelligence, or a related discipline, ideally within e-commerce, direct-to-consumer, marketplace, subscription, or consumer products businesses.
- Strong SQL skills and experience working with large-scale transactional and behavioral data, with the ability to independently move from a business question to analysis, insight, and recommendation.
- Demonstrated experience building reporting and analytical tools that enable stakeholders to understand performance and make informed business decisions.
- Strong business acumen and experience partnering with e-commerce, commercial, merchandising, or other business stakeholders, with the ability to synthesize complex data into clear recommendations and actions.
- Experience with digital commerce analytics, including funnel and conversion analysis, pricing and promotional measurement, merchandising, product mix, or marketplace performance.
- Familiarity with experimentation and incrementality measurement, digital analytics or clickstream data, and business intelligence tools such as Sigma is a plus.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $120,000 - $155,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Senior IT Engineer on the IT Engineering team, you’ll shape how identity and access work across 1Password. You’ll lead Identity and Access Management (IAM) initiatives, improve our Okta environment, and help expand Infrastructure as Code (IaC) and artificial intelligence (AI)-enabled workflows across IT. Your work will make secure access simpler and more reliable, helping advance 1Password’s mission to create a safer, simpler digital future for everyone.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
• Bring substantial experience in a technical IT role, including experience in IT engineering or systems administration.
• Administer Okta or a comparable Identity Provider (IdP), such as Microsoft Entra ID, in a production environment.
• Apply identity protocols including Security Assertion Markup Language (SAML), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM) to connect applications.
• Build integrations and automation using Representational State Transfer (REST) APIs and scripting languages such as Python and Bash.
• Use infrastructure or configuration as code with Git-based workflows, including pull requests and code review.
• Demonstrate experience applying AI to accelerate or replace team workflows, while managing project timelines, risks, stakeholder communication, and organizational change.
• Bring experience managing an IdP with Terraform, using 1Password Enterprise and Device Trust, or supporting Service Organization Control 2 (SOC 2), Sarbanes-Oxley (SOX), or ISO 27001 audits.
What you can expect:
• Operate and improve Okta, including tenant configuration, policies, lifecycle management, and complex identity issues.
• Lead IAM initiatives from concept through rollout, including role-based access control, access reviews, and onboarding and offboarding automation.
• Build safeguards that make identity and access changes safer to deploy and easier to audit.
• Design durable application integrations using SAML, OIDC, SCIM, and custom API work where needed.
• Simplify access requests and employee lifecycle processes so secure workflows are also efficient workflows.
• Partner with IT, Security, and Device Infrastructure teams to plan rollouts, manage risk, establish identity practices, and support audit and compliance work.
• Participate in the on-call rotation and provide clear guidance on identity and access questions across 1Password.
USA-based roles only: The annual base salary for this role is between $117,000 USD and $164,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $103,000 CAD and $144,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote - US
Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit
www.bugcrowd.com
.
Bugcrowd is looking for a motivated Customer Support Engineer I to join our growing Bugcrowd Support team. In this role, you will be an initial point of contact for both Customers and Researchers for all questions and issues regarding interactions and usage of the Bugcrowd Security Knowledge Platform. The ideal candidate is a quick and eager learner, a diligent professional, and an effective communicator, focused on developing cross-functional relationships.
Essential Duties and Responsibilities
Initial Technical Support:
Serve as the first point of contact for customer and researcher issues across tickets, email, and video channels, resolving standard L0–L2 technical questions.
Knowledge & Documentation:
Identify and apply established workarounds for common issues while documenting repeatable solutions in the Knowledge Base.
Workflow Optimization:
Assist in refining internal operational workflows and documentation to increase resolution efficiency.
Guided Professional Growth:
Work under the regular guidance of senior team members, proactively seeking feedback and coaching to develop technical skills and independence.
Education, Experience, Knowledge, Skills, and Abilities
Experience:
0–2 years of experience in a technical support, customer-facing, or technology-adjacent environment.
Technical Foundations:
Familiarity with command-line tools (e.g., Bash, SSH, grep) and foundational exposure to integrations such as Jira, SAML, APIs, or SSO/2FA.
Communication Skills:
Strong written and verbal communication abilities with a focus on clear, professional documentation.
Problem-Solving Mindset:
A solutions-oriented approach with strong time management, composure under pressure, and a high sense of urgency.
Preferred Experience
Security Interest:
Demonstrated interest in cybersecurity concepts, vulnerability types, or ethical hacking.
Working Conditions & Physical Requirements
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time.
Pay Range Disclosure
The base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to Qualifications, Geographical Location, Education/certifications, Experience, Skill Sets, Training, and other business and organizational needs.
At Bugcrowd, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for the position is: $59,520 - $74,400.
This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Culture
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by
law.
Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here:
https://www.bugcrowd.com/privacy
.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.
Apply at:
https://www.bugcrowd.com/about/careers/
Location: Ottawa
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
We're seeking an exceptional Customer Success Manager with deep expertise in the Canadian public sector and defence landscape to lead our most strategic government accounts. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of government and defence organizations.
You will be the trusted advisor and strategic partner for Canadian federal departments, provincial agencies, Crown corporations, defence organizations, and healthcare systems as they navigate the complex journey of AI adoption. You'll guide organizations through the implementation of frontier AI in secure, highly regulated environments—ensuring solutions deliver a measurable impact while meeting stringent security, privacy, compliance, and ethical requirements.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the voice of the customer internally and the face of Cohere externally for our most sensitive and high-impact government engagements. You'll have the unique opportunity to shape how Canada's most important institutions leverage AI to serve the public good.
Location: Ottawa (proximity to government customers)
Security Clearance: Active Top Secret clearance is mandatory for this role
WHAT YOU'LL DO
Strategic Customer Partnership:
- Own the success, adoption, and growth of Cohere's Canadian public sector and defence customers, ensuring they realize maximum value from our AI solutions
- Build deep, trusted relationships with senior government stakeholders, including Deputy Ministers, CIOs, ADMs, digital transformation leads, and departmental executives
- Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles, and unique constraints
- Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction
- Define and track success metrics aligned with public sector priorities: citizen satisfaction, service delivery improvements, cost savings, operational efficiency, accessibility outcomes
AI Adoption & Implementation Leadership:
- Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling
- Lead secure AI implementation projects in complex government environments, including air-gapped systems, Protected B/C environments, and on-premises deployments
- Navigate the unique challenges of public sector AI adoption: legacy system integration, data sensitivity, lengthy approval processes, and risk-averse organizational cultures
- Create and execute change management strategies to drive user adoption and value realization across diverse government workforces
- Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value
- Drive contract renewals and account growth by consistently delivering value and building trusted relationships
Compliance & Risk Management:
- Ensure all implementations meet Canadian government security protocols, including PBMM standards, security assessments, and authority-to-operate requirements
- Navigate privacy and compliance requirements: Privacy Act, PIPEDA, PHIPA, Access to Information Act, Official Languages Act, accessibility standards
- Lead or support Algorithmic Impact Assessments and responsible AI governance processes as required by Treasury Board directives
- Develop risk mitigation strategies for AI deployments in high-security, mission-critical, and citizen-facing contexts
- Coordinate with customer security teams, privacy officers, legal counsel, and compliance functions
Customer Advocacy & Product Influence:
- Serve as the voice of public sector and defence customers within Cohere, advocating for features and capabilities that address government-specific needs
- Provide strategic feedback to Product and Engineering teams on requirements related to security, explainability, accessibility, bilingualism, and ethical AI
- Contribute to the development of public sector-specific offerings, implementation playbooks, documentation, and best practices
- Share customer insights to inform Cohere's public sector go-to-market strategy and positioning
- Represent Cohere at government forums, working groups, roundtables, and industry events
Cross-Functional Collaboration:
- Partner with Sales to support expansion opportunities, renewals, and new customer acquisition
- Coordinate with Solutions Architects and Forward Deployed Engineers on technical implementation and optimization
- Work with Legal, Security, and Compliance teams to navigate complex procurement, contracting, and regulatory requirements
- Collaborate with Marketing on thought leadership content, case studies, and public sector community building
YOU MAY BE A GOOD FIT IF:
Required Experience:
- 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or government contexts
- At least 3-5 years working directly with the Canadian government, defence, or healthcare organizations in a technology, digital transformation, or consulting capacity
- Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines
- Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments
- Deep understanding of how government organizations evaluate, procure, implement, and govern technology solutions
- Active Top Secret security clearance (mandatory)
Customer Success & Account Management Excellence:
- Demonstrated success driving customer adoption, expansion, and retention in complex enterprise or government accounts
- Experience developing and executing customer success strategies, QBRs, and executive engagement programs
- Track record of identifying and closing expansion opportunities within existing accounts
- Ability to manage multiple strategic accounts simultaneously while maintaining high-touch, personalized engagement
- Experience navigating organizational politics and building coalitions across siloed government departments
Public Sector & Defence Acumen:
- Comprehensive knowledge of the Canadian public sector ecosystem: federal departments, provincial ministries, Crown corporations, defence, intelligence, critical infrastructure, and healthcare
- Deep familiarity with government digital strategies, service delivery transformation, and citizen-centric design principles
- Understanding of public sector budget cycles, Treasury Board processes, government procurement frameworks, and contract vehicles
- Knowledge of relevant legislation and frameworks: Privacy Act, PIPEDA, PHIPA, Directive on Automated Decision-Making, Algorithmic Impact Assessments, accessibility requirements
- Experience with government cloud strategies and security frameworks: GC Cloud, PBMM, Protected environments, CCCS guidelines
- Proven ability to work with classified information and operate effectively in secure, compartmented environments
Nice to Have:
- Bilingual (English/French) proficiency—a strong asset for working across the federal government
- 3+ years specifically managing GenAI, LLM, or conversational AI implementations
- Experience with specific Canadian public sector digital transformation initiatives: Canada.ca http://Canada.ca modernization, healthcare AI projects, Canadian Digital Service programs, or provincial digital government initiatives
- Direct experience working with Canadian defence, intelligence, public safety, or national security organizations
- Professional certifications: CSM, PMP, ITIL, or Canadian government-specific security training
- Experience with government collaboration platforms: GCdocs, GCworkspace, Protected collaboration tools
- Background in management consulting, systems integration, or digital transformation consulting for public sector clients
- Experience with any modern programming language (C++, C#, JavaScript, Python, etc.)
WHAT MAKES THIS ROLE UNIQUE
This is a rare opportunity to shape how Canada's most important institutions leverage AI to serve the public good. You'll work with organizations responsible for national security, healthcare delivery, social services, and democratic institutions—helping them navigate the profound opportunities and responsibilities that come with deploying frontier AI technology.
You'll need to balance competing demands: innovation velocity with government due diligence, technical possibilities with policy constraints, commercial success with public sector values, and breakthrough capabilities with ethical considerations. It requires patience, strategic thinking, in-depth sector knowledge, security awareness, and a genuine passion for achieving public service outcomes.
If you're energized by complex challenges, have deep public sector expertise, understand the gravity of working with classified systems, and want to have an outsized impact on Canada's digital future while working with cutting-edge AI technology, this role is for you.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: UNITED STATES - Remote, EMEA - Remote, LATAM - Remote, CANADA - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About the role
MetaMask is building the infrastructure for a decentralised web. Our TechOps team keeps that infrastructure running — reliably, securely, and at scale. As a Senior Systems Administrator, you'll own the technical backbone that our engineers, product teams, and operations depend on every day.
You'll work across cloud and SaaS environments, driving improvements that raise the bar on system reliability and operational maturity. You'll be expected to bring judgment, initiative, and technical depth — and to operate with significant autonomy.
As a member of the TechOps team, you will drive the operational reliability of the technical ecosystems utilized by our global workforce. Beyond day-to-day administration, you will spearhead high-impact infrastructure initiatives that define our organizational maturity and technical trajectory. As the main IT point of contact for our employees, you will also assist with technical projects as we scale various teams.
What you'll do
Ticket management and remote support
Hardware and software support
Networking
Videoconferencing (both digital and physical)
Onboarding and offboarding tasks for new hires and departing employees
Procuring and shipping equipment to remote employees across the EU
General technical assistance
Execution of large-scale technical projects and company-wide technology initiatives
Work as part of the team responsible for the administration, performance, and reliability of cloud infrastructure across multiple environments, including Okta, Google Workspace, Slack, Zoom and Atlassian
Manage and evolve hybrid systems, ensuring seamless integration with cloud workloads
Administer and optimise the SaaS and MDM tooling stack that supports a globally distributed workforce
Lead incident response for critical systems, including root cause analysis and post-incident review
Build and maintain automation to reduce manual overhead and improve system observability
Define and enforce security and access control policies across platforms
Partner with the Security teams to support compliance requirements
Contribute to technical documentation and runbooks that raise team-wide operational standards
What you'll bring
5+ years in systems administration or infrastructure engineering roles
Strong working knowledge of cloud infrastructure environments
Experience administering enterprise SaaS platforms and MDM solutions (e.g. Jumpcloud, Okta)
Solid understanding of networking fundamentals, identity management, and access control
Track record of operating autonomously and making sound technical decisions under pressure
Clear communicator — able to translate technical complexity for non-technical stakeholders
Nice to have
Experience in a web3, fintech, or high-growth tech environment
Exposure to security frameworks or compliance programmes (SOC2, ISO 27001)
Experience supporting globally distributed, fully remote teams
Experience across at least two major cloud providers (AWS, GCP, Azure)
The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range.
US pay range (not including bonus, equity or other benefits)
$138,745
—
$202,336 USD
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
УдалённоSerbia; Ukraine; Georgia; Poland; Romania; Bosnia and Herzegovina
УдалённоSouth Africa
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоPoland; Georgia; Serbia; Ukraine; Romania; Bosnia and Herzegovina
УдалённоUnited Kingdom; United States; Canada
УдалённоUkraine; Serbia; Georgia; Poland; Romania; Bosnia and Herzegovina
УдалённоSouth Africa
ОфисBoston, MA
УдалённоRemote - US; Comfort and experience in working in a remote-first organizational, oftentimes asynchronously across many teams and timezones; We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status
United States, San Diego, CA
Morrisville, United States
New York, NY, United States
ОфисseniorBoston, MA
УдалённоseniorRemote (United States | Canada)
УдалённоRemote - US
Ottawa; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
seniorПротиворечивые условия: Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range; UNITED STATES - Remote, EMEA - Remote, LATAM - Remote, CANADA - Remote