— Поиск и привлечение новых аффилиатов по моделям CPA и Revenue Share. — Ежедневный affiliate hunting и обработка входящих лидов.
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— Поиск и привлечение новых аффилиатов по моделям CPA и Revenue Share. — Ежедневный affiliate hunting и обработка входящих лидов.
— Вести и масштабировать кампании в рекламных сетках (TrafficJunky, ExoClick, TrafficStars и др.) на web2web-воронки. — Наращивать спенд без потери эффективности: ROAS, CPA, окупаемость когорт.
• Опыт работы на позиции Affiliate Manager/BizDev в крипто (финансовой) вертикали от 6 месяцев. • Понимание моделей оплаты CPL, CPA, CRG.
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Настроить подборХантить баинговые команды, сопровождать партнеров от оффера до масштабирования, работать с аналитикой, развивать отношения и участвовать в профильных конференциях. От 1 года в iGaming, своя база партнеров, самостоятельность, коммуникабельность, умение работать с возражениями.
Ищется специалист с опытом работы не менее года в сфере iGaming, который будет заниматься управлением VIP-клиентами. Кандидат должен свободно владеть русским и португальским языками, а также уметь самостоятельно вести портфель VIP-пользователей. Важным является понимание сегментации VIP-клиентов, а также механизмов предоставления персональных бонусов и методов реактивации пользователей. Кроме того, требуется знание основных показателей эффективности, таких как NGR, LTV и Retention Rate.
— Уверенный опыт (Senior) в Affiliate Marketing / iGaming; — Опыт запуска affiliate-направления и новых гео с нуля;
Location: Berlin ROLE HIGHLIGHTS: - Workplace Manager - Location: Berlin, Germany - Department: Operations - Reports to: CEO ICEYE Germany - Employment type: Permanent - Workplace model: Office Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: At ICEYE Germany, we build cutting-edge satellite technology. Our greatest asset is our people. Based at our Berlin HQ, as our Workplace Manager, you are the “mission control” of our daily operations and the first friendly face representing ICEYE Germany at our front desk. In this dual-impact role, you will manage core reception duties and daily office operations while shaping an inspiring, seamless workplace environment where our Berlin team can thrive. As ICEYE continues to grow, your scope of responsibility will expand long-term to oversee and support our Munich operations, making you a key catalyst in scaling our workplace experience across Germany and empowering our team to make the impossible possible every single day. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. WHAT YOU'LL DO: - Front Desk & Reception Excellence: Welcome guests, partners, and candidates as the first point of contact at ICEYE. Handle front-desk operations, manage visitor logs, and print/issue employee and guest access badges. - Workspace & Facilities Operations: Manage the daily office environment in Berlin to ensure a comfortable, safe, and productive space. Proactively monitor and replenish office supplies, snacks, and equipment. - Meeting & Event Management: Plan and organize internal company events, all-hands meetings, and guest visits. Prepare conference rooms (AV/catering) and negotiate cost-effective terms with external suppliers. - Proactive Workplace Improvements: Continuously identify opportunities to enhance employee satisfaction and office efficiency, collaborating closely with the local HR Generalist, and take full ownership over the implementation of solutions. - Digital & Physical Mail Management: Receive, carefully document, and distribute incoming physical mail and packages. Manage digital mail workflows and forward inquiries to the correct internal departments efficiently. - Vendor & Partner Relations: Liaise with vendors, external service providers, and local authorities to handle facility inquiries, post office logistics, and optimized mail processing workflows. - Invoice & Financial Processing: Process invoices for various goods and workplace services with high attention to detail, ensuring compliance with company guidelines and accurate record-keeping. - Reporting & Visibility: Prepare regular reports and evaluations on office usage, supply metrics, and ongoing workplace projects to keep team progress transparent. WHAT YOU'LL BRING: - Fluent in both German and English. - Strong organizational skills with the ability to handle multiple tasks simultaneously and prioritize effectively. - Prior experience in office management, hospitality, or a fast-paced tech/start-up environment is a strong plus. - Excellent communication and interpersonal skills to collaborate with colleagues and external partners. - Strong attention to detail with a focus on accuracy in mail handling and invoice processing. - A proactive mindset with resourceful problem-solving abilities. - Proficiency with digital communication tools and office software (e.g., google Mail, Slack, jira). - Ideally, initial experience in office administration, or a related field (not strictly required). - Full willingness and commitment to work 5 days a week on-site from our Berlin office, ensuring a seamless front-of-house experience and daily operational support for the team. APPLICATION PROCESS - TA Screening interview - Culture fit interview - Peer interview - Final interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
- Составлять контент-план и вести социальную сеть заведения. - Генерировать идеи для Reels, Stories и вовлекающих публикаций.
Location: Bangkok, Thailand Workplace: hybrid Are you ready to join our digital revolution journey? At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies. Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels. With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. The Client Solutions Manager / Account Manager is the go-to expert on all things marketing and product, building strong influence with our advertising partners and clients in Thailand. In this permanent, Bangkok-based role, you will engage with clients to sell and drive revenue through your digital advertising expertise. You will advise on campaign planning, creation and execution, and work towards your clients’ marketing goals, making every investment more profitable so that client budgets grow. What you will do :- Manage and cultivate relationships with existing business clients and advertisers. Upsell client budgets before, during and after campaigns. Onboard new strategic business clients, from introducing platform features to supporting campaign creation and optimization. Contribute to scalable account management operations across your accounts. Provide regular, proactive communication between clients and internal teams, representing the team strongly and setting clear client expectations. Use client feedback to inform the product and operations teams. Resolve client issues efficiently and tactfully, and help implement solutions that prevent future problems. Serve as a subject matter expert. Advise, consult and improve organisational effectiveness. Work closely with cross-functional project teams to maintain continuous product knowledge. What we are looking for :- Extensive professional experience in online advertising, analytics and social media advertising. Experience running performance marketing campaigns on several platforms. A strong consultative approach with advertisers on short- and long-term KPIs to reach their marketing objectives. Digital ad sales experience with advertising platforms such as Meta Ads (Facebook and Instagram Ads), Google Ads and Amazon Ads. Performance campaign optimization. Working knowledge of analytics platforms. Social media advertising. Key account management skills and experience Language : Fluency/Native Thai and English Why Join Aleph :- Impact: Be the trusted adviser who helps advertisers make every marketing investment more profitable, and see that reflected in growing client budgets. Growth: Build your reputation as a subject matter expert on marketing and ad products, working alongside product and operations teams and helping shape scalable account management practices. Team culture: Join a collaborative, cross-functional team where client feedback directly informs product and operations, with inclusive hybrid working: three office days for collaboration and two days at home for focus. Market context: Thailand’s digital advertising market is forecast at about THB 32 billion in 2026, with social, e-commerce and advertising growing fastest. Advertisers need expert guidance on where to invest, and this role puts you at the centre of those conversations. Why Join Us? Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities. We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. #ALEPH
Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid The role & impact As our Affiliates Manager, you’ll own the strategy and day-to-day management of Xero’s global affiliate channel, across both the Xero and Melio brands. You’ll look after publisher relationships end to end and shape campaigns that bring new customers to our websites, optimising them towards lifetime value and first-time payers. Working across Impact and PartnerStack, you’ll manage a multi-million dollar channel and be accountable for clear, measurable returns. This is a rare chance to help build an affiliate channel that sets the standard for SaaS, at a global, publicly listed company. You’ll help us move from doing acquisition well to doing it at scale, building tools and workflows (many powered by AI) that make growth repeatable. You’ll be the person who can sit down with an engineer or applied scientist to work through tracking, attribution and incrementality, then turn those insights into plans that publishers, partners and stakeholders get behind. The team & how they connect You’ll join our affiliates team, part of Xero’s wider performance marketing function, working alongside a fellow Affiliates Manager in Sydney who specialises in publisher relationships. The two of you will share ownership of the channel, with your measurement and technical know-how complementing their partner expertise. You’ll Make it together with product, data science, engineering, brand and our external affiliate agency to bring every campaign to life. Initially, the role will focus on ➔ Getting hands-on with our affiliate platforms, Impact for Xero and PartnerStack for Melio, and the tracking and reporting behind them. ➔ Reviewing performance and attribution data across both programmes, and closing any tracking gaps quickly. ➔ Growing and nurturing high-quality publisher partnerships across our core markets of Australia, the UK and the US. ➔ Shaping the channel’s roadmap, including AI-powered tools and automation that help us scale acquisition. Where and how you can work This role can be based anywhere in Australia or New Zealand, near one of our offices. We work in a hybrid way, mixing time with your team in the office with time working from home, and our offices host regular boost days that make catching up in person easy. Here are some of the things we are looking for ➔ You’ll bring hands-on affiliate marketing experience at scale, whether from an affiliate network, platform, agency or the client side. ➔ Experience running programmes on platforms such as Impact or PartnerStack, from partner recruitment through to optimisation and reporting, is something you bring. ➔ A strong grasp of tracking, attribution, measurement and incrementality means you enjoy getting into the detail with engineers and data scientists. ➔ Building trusted relationships comes naturally to you, from publishers and partners to technical and business stakeholders. ➔ Owning budgets and commercial targets feels familiar, and you can turn data into clear insights that show the value of the channel. ➔ Curiosity about AI is part of how you work, and you Make it happen by finding, testing and rolling out new tools that help the channel scale. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Задачи: — Обеспечение жизнедеятельности офиса: заказ канцелярии, продуктов (чай/кофе, сладости), хозяйственных товаров. — Встреча гостей и партнеров компании: приветствие, чай/кофе, координация навигации по офису. — Документооборот и корреспонденция: прием/отправка почты и курьерских доставок, регистрация входящих/исходящих документов. — Подбор персонала: размещение вакансий в Kaspi и других площадках, первичный скрининг резюме. — Поддержание порядка и уюта: контроль за чистотой и аккуратностью в общих зонах и переговорных комнатах. — Помощь в организации внутренних корпоративных мероприятий и дней рождений сотрудников. Требования: — Опыт работы на аналогичной позиции (офис-менеджер, администратор, помощник руководителя) — будет преимуществом. — Грамотная устная и письменная речь. — Внимательность к деталям, высокий уровень ответственности и самоорганизации. — Доброжелательность, коммуникабельность и умение находить общий язык с разными людьми. — Уверенный пользователь ПК и базовых офисных программ (MS Office, Google Документы/Таблицы). Условия: — Стабильность и оформление: официальное трудоустройство согласно ТК РК. — Удобный формат: график 5/2 с 10:00 до 19:00. — Доход: конкурентный оклад + прозрачная бонусная система по результатам проектов. — Профессиональный опыт: участие в крутых кейсах с ведущими брендами и популярными блогерами. — Рост и атмосфера: работа в молодой, драйвовой команде с реальными перспективами карьерного развития. — Комфортная локация: уютный и светлый офис в Алматы.
Создание контента для социальных сетей BetBoom Esports. Модерация комментариев и коммуникация с аудиторией.
✔ Планировать и реализовывать контент, который приводит заявки и записи. ✔ Монтаж + съемка в студии фото / видео 1-2 раза в неделю (часть материалов будет от педагогов).
Location: Remote As a Customer Enablement Manager, you will partner with complex enterprise customers to transform how work gets done across their organizations. You will own a portfolio of strategic customers, providing a variety of enablement activities, including discovery, workflow consultation, change management, strategic enablement, and scalable education to accelerate adoption and measurable business outcomes. You will work closely with Customer Success, Sales, and Services to understand customer priorities, diagnose barriers to adoption, and recommend strategies that help organizations adopt new workflows and AI-enabled ways of working. As a senior individual contributor, you will serve as a trusted advisor to customers and internal partners, navigate complex stakeholder environments, and help shape repeatable approaches that strengthen Asana's broader Customer Enablement practice. This role is West Coast based remote and is open to employees in Pacific or Mountain Standard time. What you'll achieve Strategic Trusted Advisory: Develop a deep understanding of customer business priorities, operating models, and ways of working. Lead discovery with complex stakeholders and translate customer challenges into clear recommendations for workflow, enablement, and adoption strategies that drive measurable business value. Own Complex Customer Engagements: Independently manage complex enterprise engagements within your portfolio of strategic customers, from discovery and planning through delivery, measurement, and follow-through. Navigate ambiguity, competing priorities, and multi-stakeholder environments while keeping engagements aligned to customer and account outcomes. Drive Workflow and AI Transformation: Help customers rethink how work gets done by translating Asana and AI capabilities into practical, scalable use cases. Guide customers through the people, process, and behavior change required to successfully adopt new ways of working. Executive and High-Impact Facilitation: Design and facilitate workflow consultations, strategic workshops, enablement programs, and executive-level conversations for audiences ranging from end users and champions to senior leaders. Adapt your approach based on customer maturity, organizational complexity, and desired outcomes. Measure and Optimize Customer Impact: Use adoption, engagement, and efficacy data to assess whether enablement is driving meaningful behavior change and business outcomes. Identify trends, adjust engagement strategies, and use insights to strengthen customer plans and CEM programs. Strengthen Customer Partnerships and Commercial Outcomes: Identify risks, expansion opportunities, and new use cases through your customer engagements. Partner with account teams to connect adoption and enablement strategies to retention, expansion, and long-term customer value. About you 6+ years of experience in customer enablement, customer success, strategic consulting, implementation, change management, professional services, or a related customer-facing role, ideally within SaaS. Demonstrated experience independently leading complex enterprise customer engagements that combine discovery, consultation, facilitation, and enablement to drive adoption, behavior change, or business transformation. Strong consultative skills with the ability to uncover root causes, synthesize complex information, challenge assumptions constructively, and translate ambiguity into clear recommendations and action plans. Experience engaging and influencing senior and executive stakeholders, including navigating competing priorities and building alignment across diverse stakeholder groups. Excellent facilitation and communication skills, with the ability to lead strategic conversations and high-impact sessions for audiences ranging from practitioners to executives. Strong project and portfolio management skills, with a track record of independently managing multiple complex customer engagements and driving work forward without significant oversight. Strong commercial acumen and an understanding of how adoption, customer value, retention, expansion, and organizational change are connected. Strong product and technical curiosity, with the ability to quickly develop expertise in new technology and translate AI and workflow capabilities into meaningful customer use cases. Data-informed and outcomes-oriented, with experience using customer signals and metrics to evaluate impact, identify risks, and adjust strategy. Proven ability to influence cross-functional partners and contribute to improvements in programs, processes, playbooks, or customer strategy beyond your own individual accounts. Comfortable operating in a fast-moving and ambiguous environment, exercising strong judgment, prioritization, and ownership. Collaborative teammate who actively mentors others, shares expertise, and helps raise the quality and consistency of the broader team's work. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value, which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $147,000-167,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.
AppraisalPRO's Client Success Managers (CSM) own the relationship with each customer from on-boarding and on-going support to account expansion. The CSMs are ultimately responsible for making sure the clients in their portfolio are constantly finding value in the AppraisalPRO system.
Location: European Union Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE This is a senior, hands-on media buying role with end-to-end ownership. You will own the whole acquisition process on Paid Social acquisition channels: strategy, account structure, bidding, budget allocation, creative testing, measurement, scaling and account health. You decide what to test, what to scale and what to cut, and you are accountable for the results. We need someone who has already run Paid Social Ads at scale, who knows how to grow profitably in a policy-sensitive niche, and who can operate independently on large budgets. You will manage performance against real revenue data (CPA, FTD, ROAS, payback, player LTV and cohorts), not surface-level platform metrics. We also work AI-first, and we expect you to use Claude and automation to move faster. KEY RESPONSIBILITIES - Own the process end-to-end: take full ownership of acquisition across all paid social ad networks (TikTok, Meta, AppLovin, Snapchat, and more): planning, launch, optimization, scaling, reporting and documentation. - Scale spend profitably in the US market while holding payback, ROAS and CPA targets based on real revenue and player-value data. - Build and optimize account structure, conversion events, value-based bidding and budget allocation across paid social networks. - Decide budget allocation across acquisition channels and find new scaling levers: audiences, formats, placements, campaign types and additional channels. - Run a structured, high-velocity creative testing process with the creative team on all channels, with clear hypotheses and kill/scale rules. - Manage signal quality: conversion events, event value, deposit / purchase optimization, attribution. - Operate in a policy-sensitive niche: run in the US within each platform's rules. Keep ads and handle disapprovals, appeals and restrictions, and build prevention-first processes so issues are caught before launch. - Protect account health: manage ad account structure, backups and recovery plans. - Work with reps on betas, new campaign types and escalations. - Diagnose drops and spikes quickly and act on them. - Document tests, learnings and playbooks, and use Claude and automation to speed up builds, QA, reporting and optimization. QUALIFICATIONS - 5+ years of hands-on paid social / user acquisition experience. - Large-scale experience running acquisitions in the US market. - Proven experience working in policy-sensitive niches and keeping accounts healthy while scaling. - Strong hands-on Meta Ads experience scaling accounts profitably. - Hands-on AppLovin (AppLovin Ads / AXON) experience, scaling it as an acquisition channel. - Direct ownership of large budgets, ideally $1M+/month hands-on. - Strong understanding of unit economics: LTV, ROAS, payback windows, cohorts, high-value-user dynamics and value-based optimization. - Deep policy and account health experience: disapprovals, appeals, restrictions, ad account bans and how to recover and prevent them. - Strong creative testing discipline and measurement rigor. - Ownership mentality: you run channels end-to-end with minimal supervision and take responsibility for outcomes. LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Read more about it here: Independent Contractor Agreement https://docs.google.com/document/d/1dHF4ctKlez75whdn-ybUwP5d5Wr0BdwVrorrm_fM40Q/preview Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! LIFE AT RUBY LABS At Ruby Labs, we are more than a team; we're a community united in pushing the boundaries of technology and innovation. Our combined passion fuels our ambition for excellence, driving impact that resonates around the globe. We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries.
Location: San Francisco; Los Angeles Workplace: Hybrid Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their communities and build a lasting business including: paid memberships, free memberships, community chats, live experiences, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 60 million+ free new memberships for fans who may not be ready to pay just yet, and - 10 million+ fans paying each month for exclusive access to creators' work and community. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Top Creator Management Associate (Contractor) to support our mission. This role is based in San Francisco or Los Angeles, with an average of 40 hours per week. About the Team The Top Creator Management team oversees and drives platform satisfaction and growth for the highest impact and highest potential creators on Patreon. You’ll report to the Head of Top Creator Management. About the Role This fast paced and high-impact role requires a great level of complex problem-solving with both internal and external key partners. You’ll be responsible for the account management & success top partners and driving data-backed solutions and opportunities. - Own growth strategy for a portfolio of 100–150 creators, segmenting your book by opportunity and risk so effort lands where it drives the most impact - Design and run 1:many programming — cohort sessions, office hours, workshops, and templated growth plays — as the primary way you reach your portfolio - Lead high-value 1:1 strategy sessions with priority creators to grow their communities, increase revenue, and deepen use of Patreon's tools - Build data-backed growth recommendations from creator performance data, and track outcomes against clear goals - Respond to inbound questions with speed and clarity, helping creators feel heard and supported - Share updates and learning resources in ways that stay personal and actionable at volume - Identify trends, common issues, and feedback across your book, and escalate them as product and process improvements - Champion partner feedback to product teams to improve internal and external tooling - Collaborate cross-functionally to continuously improve the creator experience - Keep systems and documentation current to support smooth handoffs and knowledge sharing across the team About You - BA/BS degree or higher - 3+ years in customer success, partnerships, or partner/account management, accountable for the success of existing customers, long-term ongoing 1:1 relationships, and revenue retention/growth in a B2B2C or B2B SaaS environment. - 2+ years in the creator space influencing creator success - Expertise in using data and analytics to develop insights for decision making. - Excellent communication and presentation skills; must share and pitch ideas to partners and potential partners - Analyze creator cohort performance and engagement through data-driven research, diagnostics, and benchmarking. - Experience influencing customer behavior to drive success through effective change-management practices, coaching, and training - Curious, empathetic, and confident offering strategic advice in short, focused interactions - Track record of revenue and product‑adoption growth within a medium- to large- strategic portfolio. - Patient, creative, adaptable, strategic, data-driven, collaborative, and tech + AI savvy. - High operational rigor - disciplined CRM usage, cadence execution, and follow‑through. Growth & Learning Opportunities - Understand the complex business models of top‑earning creators and identify new monetization levers. - Hone advanced relationship‑building skills with multifaceted creator teams. - Deepen expertise in community engagement, fan conversion, and membership economics. - Play a key role in shaping a product‑led company’s feature set for the creator economy About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accomodations@patreon. Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates outside of our office hubs are not expected to meet the same requirements. At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time.
Location: Chicago Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. As a Manager, Customer Success (L7), you will lead our Enterprise Accounts team, taking ownership of the health, growth, and strategic value delivery of our most critical enterprise customer relationships. Reporting to Customer Success leadership, you will coach and develop a team of Enterprise Customer Success Managers, build scalable programs that drive adoption and AI consumption, and serve as a key cross-functional partner across Sales, Product, and Enablement. You will bring people leadership, operational excellence, and customer obsession to drive AI-driven transformation across our enterprise portfolio. This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve People Leadership & Coaching: Coach, mentor, and develop a high-performing team of Enterprise CSMs through regular 1:1s, performance reviews, and career development planning while defining goals, KPIs, and success metrics. Executive Relationship Advisory: Build and nurture executive-level relationships with enterprise customers, serving as an escalation point, strategic advisor, and leader for executive business reviews. Program & Operational Scaling: Design and launch scalable programs and operational frameworks to improve customer health, drive product adoption and AI consumption, and optimize retention across the enterprise portfolio. Portfolio Risk & Opportunity Management: Identify, track, and mitigate churn risk while systematically surfacing and converting expansion opportunities. Cross-Functional Voice of Customer: Partner closely with Sales on account strategy and collaborate with Product to capture product gaps, synthesize customer feedback, and influence the product roadmap. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. 7+ years of experience in Customer Success or Account Management within Enterprise SaaS, with at least 2–3 years in a direct people leadership or team management role. Proven track record managing complex, high-value enterprise accounts, with experience in the AI or ML space strongly preferred. Operationally minded leader capable of building, executing, and iterating on programs, playbooks, and processes at scale. Commanding executive presence with comfort navigating C-suite relationships on behalf of your team and the organization. Strong analytical mindset with experience owning and reporting against key SaaS metrics, including GRR, NRR, and adoption KPIs. Exceptional cross-functional communicator skilled at partnering across Sales, Product, and Enablement teams. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated OTE range is between $214,000 - 252,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.