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Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Enterprise is central to Anthropic's mission. The organizations that could benefit most from Claude often have the most demanding needs, with rigorous requirements around end-user experience, procurement, security, and permissions. We believe earning their trust is essential to ensuring AI benefits the world broadly. We're looking for a Staff+ Full Stack Engineer for our Enterprise pillar—the team that makes Claude enterprise-ready at scale. When a Fortune 500 company rolls out Claude to 100,000 employees, the admin, governance, and management experiences you build are what their IT leaders, security teams, and end users touch every day. This is a high-agency role where the product questions are as open as the architecture ones: you'll help decide what these products are, not just how they're built, and you'll see your work land with real teams at the world's largest enterprises. What you'll do Own technical design and delivery for enterprise-facing products end-to-end across the stack—from admin consoles and governance surfaces to the APIs and data models behind them Partner with product, design, and go-to-market to turn enterprise customer workflows into shipped product, not just execute against a spec Set technical direction and standards for your team: architecture, code quality, and how the team builds Work directly with enterprise customers, admins, and sales during key conversations, translating what you learn into engineering priorities Build the primitives that let the world's largest organizations deploy, govern, and get value from Claude at scale Mentor other engineers and raise the technical bar across the team, working with influence rather than authority You may be a good fit if you Have 8+ years of software engineering experience, ideally with 2+ years at a Staff or equivalent technical leadership level Have led the design and delivery of complex customer-facing products across the full stack Have built enterprise SaaS products and understand what IT admins, security reviewers, and procurement teams need to say yes Are comfortable working directly with enterprise customers and translating what you learn into technical decisions Have built products from 0 to 1 in fast-moving environments, and can set technical direction with limited precedent to lean on Drive cross-team alignment to ship impactful work, with influence over authority Strong candidates may also have Experience with enterprise identity, permissions, and administration surfaces (SSO/SCIM, RBAC, audit, usage and spend visibility) Experience building AI products and turning model capabilities into applications people actually use Experience as startup founders or early-stage employees The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote, Japan GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Japan. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account. This is a individual-contributor role for someone who has already led pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with  ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations. Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working. Some examples of our projects: Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation What you’ll do Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement. Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services. Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions. Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services. Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc). Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships. Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk. Leads end-to-end resolution of critical, cross-functional account escalations, ensuring   root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk. Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them. Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes  multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments. Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration. Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals. Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations. Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains. Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal. What you’ll bring Must be a Japanese citizen based in Japan Mandatory Japanese (native or professional level) and English language proficiency Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments. A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements. A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations Deep, hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles. Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting. Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account. Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience  to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner. About the team The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving. We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab. Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Brisbane, Australia Keller Executive Search is supporting an established Australian oil and gas exploration business in the appointment of a Finance Manager for its Brisbane office. Our client maintains a portfolio of domestic exploration and development interests, with a focus on financial sustainability, disciplined investment and long-term resource development. Reporting to the Chief Financial Officer, the Finance Manager will take ownership of accounting operations, management reporting, budgeting and financial controls. This appointment requires a technically capable finance professional who can translate financial performance into practical recommendations for senior management. Key Responsibilities Manage financial reporting, accounting operations and month-end and year-end closing processes. Prepare annual budgets, rolling forecasts and financial performance reports. Oversee cash flow management, treasury activities and working capital requirements. Maintain effective internal financial controls and ensure compliance with relevant accounting standards. Coordinate external audits, statutory reporting and corporate tax compliance activities. Evaluate project expenditure, operating costs and financial performance against approved budgets. Prepare management reports highlighting financial risks, variances and opportunities for improved efficiency. Support financial modelling and investment evaluations for exploration and development initiatives. Manage relationships with external accountants, auditors, banking partners and financial advisers. Lead and develop the finance team while improving financial systems and reporting processes. Additional Information Permanent, full-time position. Based in Brisbane with regular office attendance. Occasional interstate travel may be required Requirements Minimum 8 years of experience in accounting and financial management. Previous finance management experience in oil and gas, energy, mining or capital-intensive industries. Strong knowledge of Australian Accounting Standards and statutory reporting requirements. Demonstrated experience managing budgeting, forecasting and financial reporting processes. Proficiency in financial modelling, cash flow analysis and management reporting. Experience managing financial audits and maintaining internal controls. Strong analytical capabilities and the ability to communicate financial information to senior stakeholders. CPA or CA qualification. Preferred Experience with exploration accounting and resource development expenditure. Exposure to joint venture accounting arrangements. Familiarity with enterprise resource planning systems. Experience supporting capital investment evaluations or project financing. Benefits Salary: Competitive base salary commensurate with qualifications and experience. Incentives: Annual performance-based bonus. Annual Leave: In accordance with applicable Australian employment standards. Flexibility: Flexible working arrangements subject to business requirements. Development: Continuing professional education support. Wellbeing: Employee assistance program. Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes. To learn more about the firm and about our candidate services - please visit Executive Search Brisbane: Australia's Top Headhunters and Recruiters | Keller Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement Both Keller Executive Search and our clients are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, intersex status, marital or family status, pregnancy, age, national or ethnic origin, disability, or any other characteristic protected under applicable Australian law. Commitment to Diversity Keller Executive Search and its clients are committed to fostering a diverse, inclusive, and respectful workplace where all individuals are valued and supported to contribute fully. Reasonable Adjustments Both Keller Executive Search and our clients are committed to providing reasonable adjustments for individuals with disabilities or other needs (including pregnancy or family responsibilities). We work collaboratively with candidates to ensure fair access to the recruitment process and workplace. Compensation Information Where applicable, compensation details may be included in the job advertisement or discussed during the recruitment process. Remuneration will be determined based on skills, experience, market benchmarks, and internal equity, in line with applicable laws and regulations. Compliance with Laws Both Keller Executive Search and our clients comply with all relevant Commonwealth, State, and Territory legislation governing employment, including anti-discrimination, workplace relations, and equal opportunity laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, training, remuneration, and termination. Workplace Behaviour We are committed to maintaining a workplace free from unlawful discrimination, harassment, bullying, and victimisation. Such conduct will not be tolerated under any circumstances. Privacy Personal information collected during the recruitment process will be handled in accordance with the Privacy Act 1988 (Cth) and applicable privacy principles. Information will only be used for legitimate recruitment and employment purposes. Pay Equity Keller Executive Search and our clients are committed to fair and equitable remuneration practices and may conduct periodic reviews to ensure alignment with equal pay principles under Australian law. Veteran and Service Recognition We respect and value the skills and experience of current and former members of the Australian Defence Force and encourage applications from veterans. Use of Technology in Recruitment Keller Executive Search and our clients may use technology, including artificial intelligence (AI), to assist in the recruitment and candidate evaluation process. These tools are used to support human decision-making only. AI is not used to make final hiring decisions or automatically exclude candidates. All decisions are reviewed and made by qualified recruitment professionals. Local Compliance Both Keller Executive Search and our clients comply with all applicable local laws and regulations in the jurisdictions in which they operate. Important Notice This job advertisement may represent a position with Keller Executive Search or one of our clients. The employing entity will be disclosed during the recruitment process. Employment conditions and legal requirements may vary depending on the employer and location.

We are looking for a Middle Project Manager / Business Analyst to improve and support knowledge management, onboarding, learning, and operational processes within our Creative Team. This role goes beyond collecting requirements or maintaining documentation. We are looking for someone who can understand how processes work end to end, identify opportunities for improvement, take ownership of projects, and help the team scale efficiently. The Project Manager will be one of the key participants in our changes — helping design new workflows, define requirements, support implementation, and ensure that new solutions are successfully adopted by the team. What You Will Do Process Analysis & Improvement Understand existing workflows, identify bottlenecks and inefficiencies, and proactively propose improvements that make processes more scalable and effective. Requirements & Solution Design Gather and structure stakeholder needs, translate them into clear requirements, and participate in designing new processes, tools, and automation solutions. Project Ownership Take ownership of operational and improvement initiatives from idea to implementation: define scope, coordinate stakeholders, track progress, manage risks, and drive projects to completion. Documentation & Knowledge Management Maintain and improve the Creative Team’s documentation in Confluence, ensuring it is consistent, up to date, well structured, and aligned with current processes. Onboarding & Access Coordination Coordinate onboarding for new team members, including access to Confluence, Asana, internal knowledge resources, and other relevant tools. Maintain onboarding checklists and supporting materials. Learning & Development Coordinate internal training through the company’s LMS and support external educational projects, courses, and workshops. Database Management Support the development and maintenance of a structured marketing database, ensuring that information remains relevant, organized, and regularly updated. What We Are Looking For: Experience as a Technical PM / Business Analyst / Production Manager: You know how to approach a business stakeholder, break a chaotic process down into "LEGO blocks," draft clear functional specs, and oversee the solution's delivery. Background in Evolving Internal Products: Ideally, you have prior experience automating back-office or production workflows within product-led tech companies or large advertising agencies. High Level of Ownership & Proactivity: We need someone who doesn’t wait for top-down, step-by-step instructions. You analyze the system independently, spot areas for growth, propose solutions, and drive them to completion. Structured & Systemic Approach: The ability to operate effectively in a fast-paced environment with high uncertainty, turning operational chaos into clear, structured algorithms. Understanding of Technical Logic: You don't need to write code or know SQL, but it is essential that you understand the underlying logic of software systems, databases, and integrations. Nice-to-Have: A genuine interest in Generative AI tools and experience integrating them into workflows. Personal pet projects related to automation (e.g., if you’ve built a no-code/low-code workflow just to automate something for yourself). Prior experience in creative production, marketing, or ad agencies (understanding the exact dynamics between creative producers and designers). Why You'll Love Working With Us: Real impact: The results of your work will directly drive the company's key scaling metrics. You will see firsthand how workflows accelerate by multiples thanks to your efforts. Flexibility: 100% remote work. Our team is globally distributed across Europe and beyond. Health: company-provided medical expense compensation. AI solutions: АІ subscription and other tools. Balance: Flexible paid time off, you get 21 days of annual leave + 10 bank holidays. Collaborative Culture: Work alongside passionate professionals who are as driven as you are.

Location: India Make a Meaningful Impact—From Anywhere. Join Intellect as a Clinical Provider and support clients on their mental health journeys through our innovative telehealth platform. You’ll deliver high-quality, evidence-based care while being part of a supportive, global network of professionals. This freelance, remote role offers complete flexibility, allowing you to manage your schedule while complementing your current work or private practice. Why Join Intellect You’ll become part of a trusted community of Clinical Psychologists and Counsellors committed to expanding access to quality mental health care worldwide. What You’ll Do Provide 1-on-1 telehealth and/or onsite clinical support Deliver CISP (Critical Incident Stress Programme) virtually Treat a broad range of cases including anxiety, depression, trauma, addiction, eating disorders, schizophrenia, and more Partner with our internal clinical team to improve programs and platform outcomes If you’re passionate about delivering impactful mental health care, we’d love to hear from you. Apply today. Requirements Education: Master’s degree in Psychology, Counseling or Clinical Psychology Expertise: CBT or other evidence-based approaches (MI, DBT, SFBT, etc.) Experience: Minimum of 300 post-master’s clinical hours Languages: Fluency in English and Punjabi Preferred: EAP experience, adult counseling, or managerial coaching Bonus: Openness to occasional onsite work

Location: San Francisco; Remote; New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is building a world-class support function, and the pace at which our product evolves means enablement is the infrastructure our customer experience runs on. We're looking for a Manager of CX Knowledge & Enablement to build that infrastructure and lead the team that owns it. The function is new as of this quarter. The foundation exists; most of what it needs to become does not. Reporting to the CX Operations Manager, you will manage the Enablement team and own the knowledge infrastructure that customer-facing and AI-assisted work runs on, along with the competency and quality programs built on top of it: onboarding, ongoing product and process training, and quality assurance. You'll define what this function is responsible for, what it deliberately isn't, and the roadmap that gets it there. Your goal is to help CX specialists succeed: build confidence, develop the skills to handle complex customer issues, and consistently meet their performance targets through practical learning and support tailored to their needs. You'll lead a team that carries the execution, and you'll stay hands-on through a build phase where most of the system doesn't exist yet: designing the architecture, writing the first version of the standards, proving the model before handing it off. This is a role for someone with a point of view on where support enablement is headed in an AI-assisted org, and the bias for execution to get there. WHAT YOU'LL DO - Own the knowledge infrastructure strategy end to end: the architecture, the consolidation path off our current fragmented surfaces, the governance model, and the platform decisions. This covers the full content surface: enablement and training, product best practices, troubleshooting, and product support. - Architect that knowledge to be structured, retrievable, and reliable enough to serve both human and AI consumers. - Own the standards for support competency at Harvey: what "ready" means from onboarding through mastery, how it's measured, and how readiness is maintained against a product that changes weekly. - Own the quality system as the diagnostic layer on top of the infrastructure. Where knowledge is wrong, missing, or unfindable it should route back into the platform rather than into a training backlog. - Build the release-to-readiness loop with Product and Product Ops and the mechanism that converts what's shipping into organizational readiness ahead of the ticket volume. - Design a balanced, audience-appropriate learning strategy. Choose the right mix of instructor-led sessions, self-paced modules, written documentation, short-form video, peer learning, and in-workflow guidance for each audience, type of content, and level of urgency. - Build and lead the team that maintains the system: hire ahead of need, set a high bar, and scale the team's capability in step with the organization it serves. - Measure the system by its downstream outcomes: specialist ramp time, attainment of performance targets, speed to competency on new releases, resolution quality, and deflection through self-serve and agent-handled resolution. Combine quantitative metrics with structured specialist feedback, turn the findings into targeted action plans, and report on effectiveness to leadership - Use AI in the work itself, not just as a consumer of it: generating and maintaining content, detecting staleness and gaps from ticket signal, and automating the parts of enablement that shouldn't need a person. Treat the team's own leverage as something to keep raising. - Partner with the AI Support team, Engineering, Product, and GTM Enablement to make sure the knowledge layer serves every surface that depends on it, and own the agent-facing content itself. WHAT YOU HAVE - 8+ years across knowledge management, support enablement, education, trust & safety, or a related function, including experience building or leading a team and owning a system rather than a program. - 4+ years managing teams in a high-volume environment serving enterprise customers. - Demonstrated experience in architecting knowledge to be serviceable at scale. You've built a knowledge system serving a large user and AI agent population, and you can speak to the architecture decisions and what they bought you. - A point of view on what enablement becomes when agents handle the first line and specialists only see the hard cases: how the competency bar moves, what training is for, and which parts of the traditional playbook stop applying. You're rebuilding the function for where support is going, not porting what worked before. - Track record of owning a consolidation or platform migration that retired fragmented surfaces and got an organization onto one system. - Experience launching, managing, and improving knowledge or training platforms, with measurable operational improvement to show for it. - Data-driven approach to measuring impact: comfortable defining success metrics, instrumenting ramp, quality, and resolution outcomes, and using what they show to decide where to invest. - Strong instructional design range, including the judgment to choose the right format for each learning need and to adapt content for different audiences, tenure levels, and learning preferences. - Experience working in fast release cycles and adapting content rapidly as products and processes evolve. - Deep familiarity with AI-assisted support workflows and what it takes for an agent and a specialist to handle complex technical customer issues with confidence. - Experience building content for AI systems as well as people, or a clear point of view on what changes when both are consuming the same knowledge base. - Strong cross-functional instincts, you know how to partner across Product, Engineering, AI, and GTM to get the right things built and adopted without needing to own the technology yourself. - Excellent communication skills and the presence to establish credibility for your team's work across the organization. - Bonus: experience supporting a legal, regulated, or otherwise high-stakes customer base. COMPENSATION $144,000 - $216,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-CG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI Engineer on the Startups team at Anthropic, you will be a trusted technical advisor to the top AI-native startups building in the physical world, across robotics, semiconductors, aerospace, manufacturing, and civil infrastructure, as they grow from early product to scale. Some of these companies build the hardware itself and want Claude woven into how they design, test, and operate it, and others build the software that engineers everywhere use to design, simulate, test, and scale, and this role works with both. You'll lead deep technical engagements, partnering directly with startup software and hardware engineering teams to help them build their products on Claude and run their own engineering with it, advising on implementation and agent design as they build what is newly possible with AI in the physical world. You will bridge the gap between what Claude can do and what it takes to build real things, working alongside some of the strongest teams in the field on problems that matter and helping mechanical, electrical, and process engineers get the kind of step change that software engineering has had from agentic coding with tools like Claude Code. Working closely with Applied AI Architects, Account Executives, and Anthropic's Product, Engineering, and Research teams, you'll help startups build at the edge of what is possible with Claude. You'll leverage your AI engineering expertise and your engineering domain knowledge to develop custom evaluation frameworks, design scalable architectures, and create the technical resources that enable physical AI startups to succeed with Claude. Responsibilities Serve as a deep technical advisor to high-potential startups building in the physical world, whether Claude sits inside the product they sell or inside the way they design, test, and run their own hardware, working alongside them to push the boundaries of AI in engineering, manufacturing, operations, and more Work hands-on with startup software and hardware teams through pair programming and architecture reviews that accelerate their development, and understand their engineering workflows end to end, from design and simulation through test, production, and operations, so that your guidance fits how real hardware gets built Develop prototypes and technical documentation, including evaluation suites, benchmarks grounded in real engineering tasks, AI engineering techniques, and architecture diagrams, that enable startups to build, operate, and scale with Claude Create reference implementations and sample code that many companies can adopt without starting from scratch, for example integrating Claude with CAD, simulation, design tools, or industrial automation Collaborate closely with Applied AI Architects to maintain context and continuity across customer engagements Identify patterns across engagements, including what is hard about applying AI to physical systems such as reading drawings, 3D geometry, board layout and routing, GD&T, latency and on-premise constraints, and physical safety, then build repeatable evaluations and solutions and contribute insights back to Product, Engineering, Research, and the broader Applied AI team Create technical content for startup audiences including documentation, tutorials, and sample code Foster community engagement through hackathons, webinars, technical office hours, and startup-focused events Travel to customer sites for workshops, implementation guidance, and relationship building You may be a good fit if you have Deep engineering experience in a physical discipline such as mechanical, electrical, aerospace, robotics, semiconductor, manufacturing, or civil engineering, gained by designing, building, or operating real hardware, along with strong opinions of your own about how to bridge the gap between what AI can do today and how physical things get built 4+ years of technical experience as a software engineer, ML or research engineer, robotics or controls engineer, hardware or systems engineer, or technical founder, with either production experience building LLM-powered applications, including prompting, context engineering, agent architectures, evaluation frameworks, and deployment at scale, or a track record of successfully applying AI to real engineering work in design, simulation, test, or production Experience with startups or high-growth companies and a love of working with founders and small teams that move quickly Strong technical communication skills, with the ability to translate complex AI concepts into architectural decisions and actionable implementation plans for both software and hardware engineering audiences and to run technical workshops, hackathons, or developer-focused events A collaborative approach to working across teams, the range of a generalist who can context-switch from robots to chips to rockets to factories and get up to speed on a new domain quickly, and a passion for making powerful technology safe and beneficial The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $280,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. This is an 18-month contract. You are: You are a motivated self-starter, fluent in Latin American Spanish, passionate about baseball, and experienced in the technical audio field. You are enthusiastic about delivering an authentic dialogue experience for the MLBTheShow project within San Diego Studio. As it turns out : San Diego Studio is seeking a Speech Localization Specialist – Spanish Commentary, to join our award-winning team and craft high-quality audio for MLBTheShow, an annual product. As part of our team, you will have the opportunity to work with some of the most quality-driven developers in the industry, on one of the most exciting, immersive games for Sony PlayStation. Coordination & Teamwork: Working closely with the San Diego Studio Commentary Team, you will collaborate with the U.K.-based localization team to support the Spanish-language localization effort. This requires great attention to detail on the grammatical structure of Latin American Spanish. Collaborating with the audio and commentary teams on-site in San Diego, you will grow and foster positive relationships with our internal sound and production development team. Technical Proficiency & Creative Skills : You will be encouraged to contribute your technical expertise and innovative approaches to continuously elevate the quality of Spanish commentary and audio post-production across the team. You should have an in-depth understanding of the dialogue pipeline, including recording, editing, and mastering. You will work at the forefront of evolving technologies and creative processes, applying your strong problem-solving skills to navigate challenges and develop innovative solutions. Implementation: You bring deep expertise in integrating dialogue into games and improving the systems that support it, with a focus on elevating both quality and efficiency. Communication Skills : You demonstrate strong ownership and accountability in your work, while fostering effective collaboration and communication across a diverse range of internal departments at San Diego Studio. Qualifications : Minimum 3 years of experience, or 1 shipped AAA title or film/television project in a Lead role. Proven record of professionally written and verbal communication skills Fluent in Latin American Spanish, with the ability to translate seamlessly from English In-depth knowledge of the sport of baseball Proven leadership and teamwork skills. Ability to work on tight deadlines while maintaining focus and professionalism Fluent in all phases of dialogue production and post-production, preferably with interactive audio. Comfortable with Digital Audio Workstations (DAWs) Experience implementing game audio using proprietary tools Experience with Microsoft Excel and database management. Relevant accredited education in the field of audio \ sound design \ television \ broadcasting \ game design. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $43.61 — $65.43 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI Engineer on the Startups team at Anthropic, you will be a trusted technical advisor to the top AI-native life sciences and biotech startups as they grow from early product to scale. Some of these companies build products on Claude that they sell to the rest of the industry, and others do the science themselves and want Claude woven into how their own research runs, and this role works with both. You'll lead deep technical engagements, partnering directly with startup engineering and scientific teams to help them build their products on Claude and run their own research with it, advising on implementation and agent design as they build what is newly possible with AI in the life sciences. You will bridge the gap between what Claude can do and what the life sciences need, working alongside some of the strongest teams in the field on problems that matter and pushing the boundaries of AI in science as you go. Working closely with Applied AI Architects, Account Executives, and Anthropic's Product, Engineering, and Research teams, you'll help startups build at the edge of what is possible with Claude. You'll leverage your AI engineering expertise and your scientific domain knowledge to develop custom evaluation frameworks, design scalable architectures, and create the technical resources that enable life sciences startups to succeed with Claude. Responsibilities Serve as a deep technical advisor to high-potential life sciences and biotech startups, whether Claude sits inside the product they sell or inside the way they make discoveries, working alongside them to build innovative use cases that push the boundaries of AI in scientific research and development Work hands-on with startup engineering teams and their scientists through pair programming and architecture reviews that accelerate their development, and understand their scientific workflows end to end so that your guidance fits into real research pipelines Develop prototypes and technical documentation, including evaluation suites, scientifically grounded benchmarks, AI engineering techniques, and architecture diagrams, that enable startups to build, operate, and scale with Claude Create reference implementations and sample code that many companies can adopt without starting from scratch, such as example MCP servers for domain-specific data sources like genomics platforms, literature databases, and experimental repositories, along with agent skills for common scientific workflows Collaborate closely with Applied AI Architects to maintain context and continuity across customer engagements Identify patterns across engagements, including what is hard about deploying AI in the life sciences such as heterogeneous data, auditability requirements, and the gap between a working prototype and a system that scientists trust, and contribute insights back to Product, Engineering, Research, and the broader Applied AI team, including feedback on the model capabilities and product features that would most accelerate discovery work Create technical content for startup audiences including documentation, tutorials, and sample code Represent Anthropic across the life sciences startup ecosystem and foster community engagement through hackathons, webinars, technical office hours, in-person founder events, and research show and tells Travel to customer sites for workshops, implementation guidance, and relationship building You may be a good fit if you have Deep experience in the life sciences or biotech, gained through research or industry work in areas such as genomics, drug discovery, molecular design, lab automation, or clinical development, along with strong opinions of your own about how to bridge the gap between what AI can do today and what the life sciences need 4+ years of technical experience as a software engineer, ML or research engineer, computational biologist, research scientist, or technical founder, with either production experience building LLM-powered applications, including prompting, context engineering, agent architectures, evaluation frameworks, and deployment at scale, or a track record of successfully applying AI to real scientific work in the lab or in research Experience with startups or high-growth companies and a love of working with founders and small teams that move quickly Strong technical communication skills, with the ability to translate complex AI concepts into architectural decisions and actionable implementation plans for both engineering and scientific audiences and to run technical workshops, hackathons, or developer-focused events A collaborative approach to working across teams, the ability to context-switch across scientific domains and use cases, and a passion for making powerful technology safe and beneficial The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $280,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Tampa, United States; Clearwater, United States Workplace: onsite TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? The Team Manager - Inside Sales is responsible for the organization and development of our Inside Sales teams. Working as part of the global Sales leadership team, you will lead and motivate the team to reach individual and department KPIs and deliver exceptional service to our customers. · Successful establishment and expansion of business relationships with TeamViewer customers · Identification of cross and up-sell potentials and distribution of the entire TeamViewer product platform · Control and steer your team KPI's and report on a regular basis to the EVP · Stay updated about your markets, current campaigns, targets and actual numbers · Foresee possible obstructions together with SSE to further improve internal processes and increase productivity of your team · Ensure the knowledge transfer within your team and constantly strive to increase the level of customer service provided · Stay engaged in everyday tasks, identify possible improvements and process optimizations to support your colleagues on any questions · Evaluate market performance data, monitor market trends, external factors impacting on sales performance and provide recommendations for future strategies and improvements. · Work closely with SSE and the Marketing team to plan and implement campaigns for your markets · Consistently align and work with Customer Support to ensure our customers receive a seamless experience with our product · Be fully responsible for hiring, training and further development of your team · You create and manage staff schedules, including shift assignment, holiday approval and leave management Qualifications: · Degree in Business Information Technology, Applied Computer Science, Economics or a comparable education in the IT field with relevant experience. · Experience in Inside Sales/Enterprise Sales · Excellent analytic skills and ability to implement findings in the most successful way (marketing campaigns, reorganization of the daily work, improvement of processes, etc.) · Strong communication skills, positive attitude and a high level of intercultural competence What we offer: Work location is Onsite - Midtown, Tampa, FL office Competitive compensation and bonuses Flexible PTO and paid holidays 401(k) with employer matching Comprehensive Health insurance package including the option of 100% employer-paid medical coverage Up to 12 weeks of Parental Leave Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings Open door policy and business casual dress code We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Business Risk & Insurance (BRI) team, part of Treasury, safeguards the company's balance sheet, people and physical assets. We are the financial and operational safety net for a company building some of the world's most advanced AI systems, from large-scale compute and data center infrastructure to our offices and the products we put in customers' hands. The team is scaling quickly as Anthropic grows. As a Risk & Insurance Specialist, you'll build operational excellence across contracts, claims, and day-to-day insurance operations, using AI and automation to streamline processes wherever you can. You'll work closely with Compute, Engineering, Finance, Legal, Security, Product and Payroll to spot emerging risks early, help structure global insurance programs, support our risk-financing strategy and drive loss prevention. This is a rare chance to insure one of the fastest-growing companies, where parts of the risk landscape are still being defined, and to help Anthropic pursue its mission boldly by keeping our operations resilient and protected. Key responsibilities Insurance review of contracts: Review insurance and indemnity requirements in customer, vendor, lease, and compute agreements, and advise Legal and business partners on compliant, practical positions. Insurance operations: Manage claims intake and tracking, certificates of insurance, broker coordination, and policy administration. Build a data warehouse / repository and repeatable processes as volume scales. Data gathering and reporting: Collect and maintain exposure data (property values, payroll, revenue, headcount, etc.) for renewals, audits, and underwriting submissions. Actuarial and quantitative analysis: Support limit-adequacy, loss, and retention analyses to inform program structure and decisions. Captive operations: Support captive formation and ongoing operations, including fronting and reinsurance coordination. Automation: Identify and implement ways to automate manual insurance workflows using AI and workflow tools. Cross-functional support: Partner with Compute, Finance, Legal, and Payroll on insurance questions across the business. Minimum qualifications Experience in insurance, corporate risk management, brokerage, underwriting, or risk consulting. Hands-on experience supporting a multi-line commercial insurance program (property, casualty, cyber/tech E&O, D&O/management liability, and similar). Preferred qualifications 8–12 years in insurance, corporate risk management, brokerage, underwriting, or risk consulting At least 4 years on the corporate (buyer) side, or in a broker or carrier role serving corporate clients Experience at, or insuring, a technology company or other fast-growing, complex organization Property insurance experience, including large or complex property, construction, or data center exposures Captive insurance experience (formation, management, fronting, or reinsurance) Experience insuring emerging technology risks, such as AI or technology liability and cyber Background at a major broker, carrier, or large technology company risk team Actuarial training or credentials, or experience with actuarial analysis Familiarity with insurance management systems, SQL or Python, or building workflow automation Experience building processes from scratch in an ambiguous, fast-moving environment The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $180,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is growing fast, and our SOX program needs to keep up. Many of the controls that matter for financial reporting run on engineering systems: who can access production and financial systems, how code changes are reviewed and deployed, and how usage is metered and billed. We’re hiring a Technical Program Manager to own the technology side of our SOX program. You'll work across engineering, security, GRC, Finance, and Internal Audit to design and run IT controls, drive gaps to closure, and make compliance lighter for engineering teams. You’ll also use Claude to automate evidence collection and control testing, so the program scales without more manual work. Responsibilities Own the technology side of the SOX program end-to-end, from planning and control design through evidence, testing, remediation, and year-end reporting Work with engineering teams to design and roll out IT general controls and IT application controls Work with engineering teams to build Claude-based workflows, tools, and dashboards to automate evidence collection, control testing, and monitoring that warns engineering teams about compliance issues before an audit finds them Lead large SOX projects, such as bringing new systems into scope, with clear success criteria, dependencies, and delivery dates Turn control requirements into concrete engineering work with clear scope, owners, and deadlines, and a design that fits how our teams already build and ship Build processes to evaluate new products, systems, and major engineering changes for SOX impact before they ship, so the right controls are in place from the start Build strong working relationships with engineering control owners, help them understand what their controls require, and support them in producing evidence for auditor requests Investigate control failures down to root cause, and drive engineering teams to fix them in time for the fix to be tested Help keep an up-to-date list of the systems, apps, and infrastructure in SOX scope, with an owner named for each control Track system migrations and scope changes, and make sure controls are updated as systems move Build metrics and dashboards on control health, open findings, and remediation progress Give regular updates on program status, risks, and remediation to technical leadership Keep improving the program: simplify control processes, remove manual steps, and raise the share of controls that run cleanly You may be a good fit if you Have 7+ years of experience in technical program management, IT audit, or technology compliance, with a focus on SOX and IT general controls Have run or supported a SOX program at a public or pre-IPO company Have used automation or AI tools to make compliance work faster and more reliable Know IT general controls and IT application controls in depth, including access management, change management, and application controls, and how they support financial reporting Have worked closely with external auditors Understand cloud infrastructure and engineering workflows, such as code review, CI/CD, and cloud access, well enough to work through a control design with an engineer Can explain technical risks and control gaps clearly to executives and other non-technical audiences Are comfortable driving outcomes across engineering, finance, and audit teams that don't report to you Strong candidates may also have A background in software, systems, or security engineering Hands-on experience building with Claude Code or other AI tools Experience with automated controls in revenue or order-to-cash systems, such as billing and usage metering Experience with financial systems such as ERP and billing platforms, and the controls around them Experience building or rebuilding a SOX program at a fast-growing company Familiarity with other security and IT frameworks, such as NIST or ISO 27001 The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $290,000 — $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As a Technical Program Manager for Corporate Engineering, you will lead programs that build world-class business solutions enabling every Ant to do their best work. In partnership with Anthropic's IT & Security organization, you will drive end-to-end solutions across the company, delivering the right products, tools, platforms, and experiences for all Ants as they work to create a world for safe and powerful AI. In the simplest terms, you build and drive solutions to enable all of Anthropic to be more productive. You will use your technical and program management expertise to lead complex, multi-disciplinary programs from start to finish. You will work with stakeholders to plan requirements, identify risks, lead execution, and communicate clearly with cross-functional partners across the company. You are equally comfortable explaining your team's analyses and recommendations to leadership as you are discussing the technical tradeoffs in product development with engineers. This role owns the full spectrum of Corporate Engineering programs: the IT systems Ants depend on daily, first-party and third-party software platforms, endpoint devices, office infrastructure, AV and collaboration equipment, network infrastructure, and the programs that scale our physical office footprint as Anthropic grows. Responsibilities Partner across Corporate Engineering domains to drive alignment and delivery : Work with globally distributed product, engineering, and architecture teams to foster collaboration, help teams adopt enterprise standards, and enable faster delivery with consistent practices across the organization Define and maintain core architectural foundations : Assist in establishing and maintaining the architectural standards that underpin Corporate Engineering systems, ensuring scalability, reliability, and security as Anthropic grows Lead office deployment and scaling programs : Own end-to-end planning and execution for new office buildouts and expansions, coordinating across IT, Facilities, Security, and external vendors to deliver fully operational workspaces on schedule Own internal systems and infrastructure programs : Drive programs for all internal systems and hardware deployed in Anthropic buildings, including network infrastructure, AV equipment, printing and collaboration hardware, and building technology integrations Lead endpoint and device management programs : Own global programs for corporate laptops, mobile devices, and endpoint management, ensuring Ants have secure, well-managed devices that enable productivity from day one Drive IT Operations excellence : Lead programs that improve IT service delivery, support operations, and the overall Ant experience with technology, driving continuous improvement in reliability and responsiveness Manage enterprise software and platform programs : Lead programs for the 1P and 3P software platforms Ants depend on, including HR systems, productivity tools, and business applications, from evaluation through deployment and ongoing optimization Collaborate with cross-functional stakeholders : Work closely with Security, Facilities, People, Finance, and functional teams across Anthropic to ensure Corporate Engineering programs meet diverse organizational needs Communicate effectively at all levels : Comfortable communicating across all levels of Anthropic from presenting analyses, recommendations, and program status to leadership, engaging deeply on technical tradeoffs with engineering teams, and communicating broadly to the entire company You May Be a Good Fit If You Have 8+ years of experience in IT, Corporate Engineering, or Enterprise Technology, with at least 4+ years leading complex, cross-functional programs Technical background in enterprise IT systems, including endpoint management, identity and access management, network infrastructure, and SaaS platforms Experience leading office buildout or infrastructure deployment programs, coordinating across IT, Facilities, and external vendors Proven experience as a Technical Program Manager or similar role in a technology-focused environment, with a track record of leading company-wide programs to successful completion Strong communication skills with the ability to translate technical concepts for executive audiences and engage credibly with engineers on technical details Ability to manage ambiguity and drive clarity in fast-paced, evolving environments where requirements and priorities shift Strong collaboration skills with proven ability to partner across diverse stakeholders including IT, Security, Facilities, People, Finance, and functional teams Strong Candidates May Also Have Experience scaling IT infrastructure in high-growth technology companies Background in IT service management (ITSM) frameworks and continuous improvement methodologies Experience with enterprise software evaluation, procurement, and vendor management Familiarity with modern endpoint management platforms and zero-trust security architectures Experience with AV systems, video conferencing infrastructure, and collaboration technology deployments Prior technical experience as an IT engineer, systems administrator, or network engineer Experience with IT programs in AI/ML research environments or organizations with unique security and compliance requirements The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $290,000 — $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Tampa, United States; Austin, United States; Clearwater, United States Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? The Manager, Customer Success - Enterprise Accounts is responsible for leading a team of Customer Success Managers (CSMs) focused on driving customer value, adoption, retention, and growth across strategic enterprise customers. This leader will develop and execute customer success strategies that ensure customers achieve their desired business outcomes while maximizing the value of their investment in TeamViewer solutions. Recruit, onboard, coach, and develop a high-performing team of Enterprise Customer Success Managers. Establish clear performance expectations, career development plans, and accountability measures. Conduct regular coaching sessions, performance reviews, and talent assessments. Foster a customer-centric and results-oriented culture. Drive customer retention, renewal readiness, and risk mitigation strategies across enterprise accounts. Ensure proactive engagement with customers through executive business reviews, success planning, and adoption initiatives. Partner with Sales to identify expansion and cross-sell opportunities. Oversee customer health monitoring and intervention plans for at-risk accounts. Build relationships with executive stakeholders within key enterprise customers. Support strategic account planning and customer success strategies for the company's largest and most complex accounts. Serve as an escalation point for critical customer issues and business challenges. Ensure customers are achieving measurable business outcomes and realizing value from TeamViewer's solutions. Partner with Sales leadership to support renewals, growth initiatives, and customer lifecycle management. Collaborate with Support, Professional Services, Product, and Operations teams to improve customer experience. Act as the voice of the customer by providing actionable feedback to internal stakeholders. Drive alignment across departments to resolve customer challenges and improve customer outcomes. Establish and optimize customer success processes, playbooks, and best practices. Leverage customer health data, usage analytics, and customer feedback to drive decision-making. Forecast customer retention and manage business risks proactively. Ensure accurate account documentation and CRM hygiene. Communicate business performance, customer trends, risks, and opportunities to senior leadership. Develop dashboards and reports measuring team effectiveness and customer outcomes. Present customer success strategies and business reviews to executive stakeholders. Required Skills and Qualifications Bachelor's degree in business, Technology, Management, or a related field; DEX experience preferred. 7+ years of experience in Customer Success, Account Management, Consulting, or related customer-facing roles. 3+ years of people management experience leading Customer Success or Account Management teams. Experience managing enterprise and strategic customer relationships within a SaaS or technology company. Demonstrated success driving customer retention, adoption, and revenue growth. Proven ability to lead, motivate, and develop high-performing teams. Strong coaching and mentoring capabilities. Experience managing through change and driving organizational initiatives. Excellent executive presence and stakeholder management skills. Deep understanding of customer lifecycle management and customer success methodologies. Ability to identify business risks and develop mitigation strategies. Strong strategic thinking and problem-solving skills. Experience conducting Executive Business Reviews (EBRs) and value realization discussions. Experience with CRM platforms (Salesforce preferred). Familiarity with Customer Success platforms such as Gainsight, Totango, ChurnZero, or similar. Ability to analyze customer usage, health scores, and business performance metrics. Strong presentation and communication skills. Experience supporting enterprise software, SaaS, digital workplace, remote connectivity, or IT operations solutions. Knowledge of customer adoption frameworks and change management principles. Experience leading globally distributed teams. Why This Role Matters The Manager, Customer Success - Enterprise Accounts plays a pivotal role in ensuring TeamViewer's most strategic customers achieve measurable business value. By developing talented customer success professionals, strengthening customer relationships, and driving adoption and retention outcomes, this leader directly contributes to long-term customer loyalty, revenue growth, and TeamViewer's continued success in the enterprise market. What we offer Work location is either Tampa, FL or Austin, Texas (Hybrid). Competitive compensation and bonuses Flexible PTO and paid holidays 401(k) with employer matching Comprehensive Health insurance package including 100% employer-paid medical coverage Up to 12 weeks of Parental Leave Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings Open door policy and business casual dress code We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Arlington, United States; Bethesda, United States; Baltimore, United States; Washington, United States Workplace: fully TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? You will own a defined book of TeamViewer's existing enterprise customers — accounts spending $1M+ in annual recurring revenue — and be accountable for retaining and growing every one of them. You are the sole owner of your accounts: the strategic relationship, the renewal, and the expansion plan sit with you, and you forecast all of it weekly. This is a farming role. New-logo acquisition sits with our Account Executive team, and renewals under $10K are worked by the Enterprise Account Specialist desk, so your time goes where it matters most: deepening and expanding the accounts we already have. Own a book of up to 5 enterprise accounts at $1M+ ARR as the sole account owner, with full accountability for gross retention, net revenue retention, and expansion. Build and maintain account plans for your key accounts: stakeholder maps, renewal timelines, adoption status, expansion hypotheses, and risk. Run every renewal in your book proactively, engaging well ahead of term end with a clear value narrative, and negotiate commercial terms including multi-year agreements. Identify, qualify, and close expansion opportunities — additional seats, products, and use cases — through a consultative, solutions-focused approach with IT and business stakeholders. Forecast weekly with accuracy: renewals and expansion by stage and category, with next steps and close dates current in Salesforce. Take receipt of qualified opportunities handed up from the Enterprise Account Specialist desk Partner with Enterprise Solution Engineers on technical validation and solution design, and with Customer Success and Support to resolve issues that put retention at risk. Work with partners, distributors, and resellers on opportunities procured through the channel. Bring customer and market insight back to Product, Marketing, and leadership; contribute to references, case studies, and customer events. What success looks like: Gross and net revenue retention at or above target across your book. Expansion quota attained, with a healthy, accurately forecast pipeline. Every account with a current plan and a known renewal path; no surprises at term end. Clean handoffs with the Account Executive and Specialist teams — nothing falling between roles. Qualifications: 3+ years in enterprise account management, renewals, or customer-facing sales with existing customers; SaaS or technology required. A proven record of retaining and expanding a book of business against retention and expansion targets. Strong commercial skills: negotiation, multi-year structuring, and navigating procurement in mid-size and large organizations. Consultative, solutions-focused approach with the ability to engage IT leaders and business stakeholders on value and roadmap. Disciplined operator: weekly forecasting, account planning, and CRM hygiene (Salesforce). Excellent communication and presentation skills; comfortable in executive conversations. Entrepreneurial attitude with the ability to work in a rapidly changing, high-growth environment. Spanish is a plus but not a requirement. Required Travel: Up to 40% domestic What we offer: Work location is (Washington DC Area, USA) - Remote Competitive compensation including stock-based options Flexible PTO and paid holidays 401(k) with employer matching Comprehensive Health insurance package including the option of 100% employer-paid medical coverage Up to 12 weeks of Parental Leave Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings Open door policy and business casual dress code We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us! In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Please understand TeamViewer is unable to provide sponsorship for employment or work authorization now or in the future. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Berlin Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Adoption of AI is moving rapidly from pilots to production. Enterprises and public sector organizations are investing in generative-AI programs, creating a once-in-a-decade market inflection point. At Cohere, we're committed to transforming the enterprise landscape through strategic partnerships and innovative AI solutions. As a Partner Development Manager for Germany and the DACH Region focused on the Public Sector & Enterprise Market, you'll be at the heart of our mission to empower businesses and government entities across the region with cutting-edge AI technologies. This role is perfect for someone who thrives in a dynamic, cross-cultural environment and is passionate about driving growth through collaboration. You'll work closely with leading enterprises, system integrators, technology partners, and public sector organizations to co-create value, expand market reach, and deliver impactful AI solutions tailored to the unique needs of businesses and government agencies. Your work will directly contribute to our success. You'll have the opportunity to shape partnerships that drive digital transformation in both commercial and public sectors, foster innovation, and position Cohere as a leader in the AI ecosystem. If you're a strategic thinker, a relationship builder, and eager to make a meaningful impact in one of the world's most dynamic markets including the public sector, this role is your chance to shape the future of AI. KEY RESPONSIBILITIES PARTNER STRATEGY & EXECUTION - Define and execute Cohere's partner go-to-market plan for the Enterprise & Public Sector Market, aligning with regional business objectives. - Partner with the broader GTM team to identify and recruit high-impact partners across system integrators, distributors, resellers, ISVs, cloud providers, and public sector consultancy firms. - Develop relationships with key stakeholders across the partner ecosystem, including government agencies, municipalities, and public sector institutions, to ensure partnership success. PARTNER ONBOARDING & ENABLEMENT - Lead partner onboarding, certification, and training programs to ensure partners are equipped to sell, deploy and manage Cohere's solutions effectively for both commercial and public sector customers. - Collaborate with enablement to scale partner enablement through sales and technical workshops, empowering them to deliver value to enterprise customers and government agencies. PIPELINE GENERATION & CO-SELLING - Own joint pipeline generation by creating co-sell motions, solution plays, and strategic joint go-to market motions that align Cohere's capabilities with enterprise mission needs and public sector procurement cycles. - Collaborate with partners to identify and pursue high-value opportunities in both commercial and government contracts. BUSINESS PLANNING & PERFORMANCE TRACKING - Ensure partners are aligned with Cohere's strategic goals and performance metrics, including public sector compliance and reporting requirements. - Run joint business planning sessions and quarterly business reviews (QBRs) with partners, tracking sourced and influenced ARR against targets. PARTNER ADVOCACY & FEEDBACK - Serve as the voice of the partner within Cohere, relaying feedback to Product, Engineering, and Legal teams. - Work with Cohere's Public Policy teams to navigate government AI policies and regulations to advise partners on risk management and responsible AI best practices for the public sector. THOUGHT LEADERSHIP & EVANGELISM - Evangelize Cohere's vision and solutions at partner and industry events, positioning Cohere as a leader in responsible GenAI for both commercial and public sector markets. - Build thought leadership through briefings, speaking engagements, and collaborative initiatives focused on AI in government and public services. WHY YOU'LL LOVE THIS ROLE This is a high-impact role where you'll shape the future of AI partnerships in both commercial and public sectors. You'll work at the intersection of technology, business, and policy, driving growth while ensuring responsible AI adoption across enterprises and government organizations. If you're passionate about building strategic alliances, driving innovation, and making a difference in one of the world's most dynamic markets including the public sector, this is the role for you. WHAT WE'RE LOOKING FOR - 8+ years of experience in partner development, channel sales, or alliance management within the tech industry, preferably in AI or cloud solutions, with a track record of enterprise ARR contribution and public sector partnerships. - Deep understanding of public sector organizations, government agencies, and municipal institutions, plus the enterprise market and key industry verticals. - Strong relationship-building and negotiation skills, with a track record of driving partner success in both commercial and public sector environments. - Experience and demonstrated depth with Sovereign Cloud GTM. - Ability to navigate complex regulatory and compliance landscapes, including AI ethics, government policies, and public sector procurement requirements. - Working understanding of AI (LLMs, retrieval-augmented generation, agentic workflows) and their applications in enterprise and public sector contexts. - Experience working with major system integrators, global consultancies, hyperscalers, and public sector technology partners including joint GTM and co-sell motions. - Excellent communication and presentation skills, with the ability to evangelize Cohere's vision to partners, government stakeholders, and industry organizations. - Results-driven growth mindset and bias for action. You thrive in a start-up-speed environment and enjoy building and scaling partner programs across commercial and public sectors. This role is ideal for someone who enjoys working in a dynamic, cross-cultural environment and wants to make a meaningful impact on how AI transforms both businesses and public services. The Berlin location provides access to a vibrant tech ecosystem with strong connections to European public sector initiatives and government partnerships. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Senior Lead, Women's Apparel Innovation & Design to serve as a key designer for WHOOP Body, shaping the future of premium technical performance apparel through innovative design, forward-thinking concepts, and a distinct fashion point of view. Reporting to the Associate Creative Director, Accessories & Apparel, you will develop next-generation women's apparel concepts that push boundaries and drive continuous innovation and newness into WHOOP Body. This is a highly creative, hands-on role for a designer who combines a sophisticated fashion sensibility with deep technical expertise, challenges conventional thinking, and translates ambitious ideas into compelling, commercially relevant products. RESPONSIBILITIES: - Develop forward-looking women's performance apparel concepts that push creative boundaries, define future design direction, and drive continuous innovation and newness into WHOOP Body. - Explore emerging technologies, advanced textiles, innovative silhouettes, garment constructions, and manufacturing methods to identify breakthrough product opportunities. - Translate emerging fashion, sport, and cultural trends into differentiated product concepts that challenge conventions and elevate the WHOOP Body assortment. - Drive the design process from early concept through physical prototyping, including sketching, technical drawings, tech packs, fit development, and construction refinement. - Collaborate directly with factories and development partners to explore new techniques, solve technical challenges, and bring innovative concepts to life. - Drive the women's apparel design direction within external brand collaborations, ensuring WHOOP's design DNA remains at the forefront while thoughtfully integrating partner perspectives to create compelling, cohesive products. - Partner with cross-functional teams to evolve advanced concepts into commercially viable products, communicating future design visions through compelling storytelling, presentations, and prototypes. QUALIFICATIONS: - 6+ years of experience in women's apparel design, preferably within premium technical performance apparel, activewear, or fashion-forward sportswear. - Portfolio demonstrating exceptional creativity, innovative concept development, a distinct fashion point of view, and strong technical execution. - Innovative mindset and challenger mentality, with the ability to think outside the box, question conventions, and push creative and technical boundaries. - Deep technical expertise in women's apparel, including garment fit, construction, technical detailing, and performance fabrics. - Proficiency in concept development, sketching, technical drawings, tech packs, and physical prototyping. - Hands-on experience working with factories and manufacturing partners to develop samples, refine fit, and execute innovative garment constructions. - Strong understanding of brand identity and design language, with the ability to collaborate effectively with external partners and balance multiple creative visions. - Self-starter with exceptional visual communication and storytelling skills, capable of independently driving innovation projects while collaborating across functions. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work meets the same high-quality standards as personal contributions. - Experience in textile development, technical knitwear, or seamless garment design and development. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $100,000 - $150,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.  In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Remote - US Role Overview This is a senior individual contributor role with significant architectural ownership. You will set the technical direction for how Backblaze detects, correlates, and responds to infrastructure incidents across our data centers, and you will mentor other engineers on the team as that platform matures. If you have a passion for making complex distributed systems visible, you are comfortable making architecture decisions that will outlive your tenure, and you are excited about applying AI and agentic automation to infrastructure operations, this role was built for you.. Key Responsibilities Technical Leadership Set technical direction and standards for observability across the organization, including instrumentation conventions, alerting philosophy, and dashboard design patterns. Mentor engineers on the Observability team and act as a technical resource for SRE, Storage Engineering, and Network Engineering on observability practice. Lead design reviews for observability work and represent the team in cross-functional architecture discussions. Evaluate build-versus-buy decisions for observability and AIOps tooling, including data sovereignty and compliance considerations. Produce and maintain design documentation, runbooks, and architectural decision records that make the platform operable and extensible by future contributors. Observability Platform Own and evolve our metrics pipeline, including VictoriaMetrics, Prometheus, and the Consul-based service discovery layer that keeps scrape targets current as infrastructure scales. Own and expand our logging stack (OpenSearch, Logstash, and Filebeat) across all Backblaze data centers. Architect and expand distributed tracing with Jaeger and OpenTelemetry, extending coverage beyond the current application instrumentation to new services. Define and maintain Grafana dashboard standards for infrastructure, storage, and application performance visibility. Drive expansion of internal application telemetry in partnership with application teams to improve visibility. Define capacity and retention strategy for the telemetry stack as the fleet grows. Infrastructure & Automation Own infrastructure-as-code for observability stack deployments across multiple Kubernetes clusters. Write and review automated playbooks for configuration management and automation across Debian-based bare metal servers. Partner with the SRE team on Consul-based service discovery for VictoriaMetrics scrape target automation. Lead Ceph storage observability, including OSD health, performance metrics, and integration with alerting. Collaborate with the Network Engineering team on BGP, routing, and network-level observability. Required Qualifications 8+ years in a systems engineering, SRE, DevOps, or observability-focused role, including demonstrated technical leadership on a platform or infrastructure team. Deep hands-on experience with Prometheus, VictoriaMetrics, or equivalent metrics platforms, including PromQL, Alertmanager, and operating these systems at scale. Experience designing and operating log aggregation pipelines such as Elasticsearch/OpenSearch, Logstash, Filebeat, or similar. Working knowledge of distributed tracing (Jaeger, OpenTelemetry, or equivalent), including instrumentation strategy, not just operation. Proficiency in Python and/or Go for automation and tooling. Experience with Kubernetes, including deploying workloads and understanding pod networking and storage. Experience with infrastructure-as-code tooling and configuration management. Strong understanding of Linux internals, with Debian/Ubuntu preferred. Demonstrated experience mentoring engineers and raising the technical bar on a team. Excellent written and verbal communication skills. You'll work across engineering, SRE, security, and leadership, and you'll be expected to write design documents that drive decisions. Preferred Qualifications Experience leading the evaluation or deployment of AIOps tooling, including alert correlation, deduplication, or automated root cause analysis. Experience building, deploying, or operating AI agents or agentic AI systems. This is a strong differentiator. Familiarity with LLM APIs (Anthropic, OpenAI) or self-hosted LLM inference in an infrastructure context. Familiarity with Ceph storage, including OSD management, pool configuration, and CRUSH maps. Experience with incident management platforms. Familiarity with BGP, network observability, or working in multi-DC environments. Experience with secrets management in production environments. Experience operating in a regulated or compliance-driven environment. Prior experience in a storage-focused company or hyperscale infrastructure environment. What You'll Work On A telemetry stack spanning several data centers with exabytes of storage under observation. Real infrastructure at scale: Kubernetes, Ceph, Vitess, KVM, and a custom storage platform serving hundreds of thousands of customers. A collaborative team that values engineering excellence, transparency, and operational rigor. Pay Transparency To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials. The expected salary range for this role is $178,000 - $200,000 plus 10% target annual bonus and RSUs. At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.