Location: United States
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($2.2B) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
The Impact You’ll Make
As a Senior Technical Account Manager at Incode, you own the end-to-end technical relationship for a portfolio of strategic accounts. You're not an escalation path, you're a proactive technical partner embedded in the customer's world, translating complex integration challenges into delivery plans, keeping production environments healthy, and making sure Incode's products work the way they were designed to.
The Incode TAM role spans more ground than most: you'll operate as a solutions engineer, escalation point, implementation consultant, technical project manager, and trusted advisor depending on the day. The people who thrive here are comfortable with that range. They're resourceful, autonomous, technically deep, and genuinely motivated by customer outcomes.
What You’ll Own & Drive
Technical Relationship
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Serve as the primary technical point of contact for one or more strategic accounts across financial services, telecom, healthcare, and enterprise verticals
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Build trusted relationships with customer engineering teams, architects, and platform owners. Be present and credible in technical conversations at every level
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Maintain deep familiarity with each account's integration architecture, production environment, and technical roadmap
Implementation & Integration
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Lead and project manage technical onboarding for new use case and new product deployments
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Provide hands on guidance on Web and Mobile SDK integration, REST/webhook architectures, and backend configuration patterns
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Review integration designs, identify risks, and recommend architectural adjustments before they become production problems
Production Health & Incident Response
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Monitor account health, proactively identify degradation risks, and drive resolution before customers feel it
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Lead technical bridges during incidents: coordinate internal engineering, communicate clearly with customer stakeholders, and drive postincident reviews
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Own change and release management for your accounts: coordinate upgrade windows, test plans, and rollback procedures
Customer Advocacy & Internal Coordination
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Translate customer pain into actionable product feedback, synthesize patterns across accounts and bring them to Product and Engineering with clarity and data
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Pull the right internal resources (Product, Engineering, Support) behind the scenes so customers experience a unified Incode team
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Collaborate closely with your aligned Account Director on account strategy, health, and expansion opportunities
GenAI & Continuous Improvement
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Actively build and share AI assisted workflows that reduce repetitive work, accelerate customer onboarding, and improve documentation quality
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Contribute to the TAM team's shared knowledge base, playbooks, runbooks, and integration guides that make the whole team better
The Qualities That Set You Apart
Proven Multi-Account Manager –
You manage multiple complex accounts simultaneously without dropping threads.
Clear Communicator –
You can explain a technical problem to a CISO and an integration error to a backend engineer in the same conversation.
Autonomous Operator –
You don't wait to be told what to do — you're experienced operating in ambiguous environments with minimal guidance.
Proactive Problem Solver –
You have a track record of identifying and resolving issues before they escalate.
Your Background
Technical Depth – Required
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3+ years in a technical customer facing role: TAM, Solutions Engineer, Implementation Consultant, Customer Success Engineer, or equivalent
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Strong working knowledge of REST APIs, webhooks, and async integration patterns | you can review an API design and spot problems
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Hands on experience with Web and/or Mobile SDK integration (iOS, Android, JavaScript/TypeScript)
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Proficiency with SQL for log analysis, troubleshooting, and operational reporting
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Ability to build and interpret data analysis and reporting artifacts, usage trends, account health metrics, SLA tracking, and operational dashboards that inform both customer conversations and internal decisions
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Comfort with cloud infrastructure fundamentals (AWS preferred), you don't need to be a DevOps engineer, but you need to understand deployment models
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Scripting ability (Python, Bash, or equivalent), you automate your own repetitive work
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Proven ability to manage multiple complex accounts simultaneously without dropping
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Strong written and verbal communication, you can explain a technical problem to a CISO and an integration error to a backend engineer in the same conversation threads
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Experience operating autonomously in ambiguous environments, you don't wait to be told what to do
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Track record of proactively identifying and resolving issues before they escalate
Bonus
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Experience with identity verification, fraud prevention, or biometric authentication
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Familiarity with compliance frameworks relevant to enterprise customers (SOC2, PCI, GDPR/CCPA)
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Prior experience at a high growth SaaS or fintech company
Why Incode?
Mission with Meaning
– Shape how billions of people prove identity—safely, simply, and ethically.
Rocket-Ship Growth
– Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
– Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
– Operate like a founder with the resources of a unicorn.
Global Impact
– Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: Tel Aviv-Yafo, Tel Aviv District, Israel
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
As a SecOps Engineer, you will help protect Aidoc’s cloud environments, products, corporate systems, and sensitive healthcare data by investigating SIEM alerts, supporting incident response, and improving the quality of security monitoring and operations.
This is a hands-on security operations role for someone who can analyze security signals, understand real risk, communicate clearly, and help the organization detect, investigate, and respond quickly and effectively to security events.
You will work closely with real production environments, where accurate investigation, clear documentation, and practical escalation are critical to protecting sensitive healthcare data, customer trust, and the reliability of Aidoc’s clinical AI platform.
Responsibilities
Own the end-to-end investigation of SIEM alerts across cloud, product, identity, endpoint, and SaaS environments: analyze the relevant evidence, separate false positives from real threats, and prioritize cases based on risk and impact.
Escalate high-risk findings with a clear summary of what happened, what is affected, why it matters, and what actions are required.
Support incident response by collecting evidence, assisting with containment, tracking remediation, and maintaining clear investigation records for internal reviews, compliance needs, and post-incident learning.
Improve SIEM rules, dashboards, alert logic, playbooks, telemetry coverage, and detection quality to reduce noise and strengthen security monitoring.
Work with Security, IT, DevOps, R&D, Product Security, and Compliance teams to resolve issues and improve security operations.
Requirements
2+ years of experience in Security Operations, SOC analysis, detection and response, incident response, cloud security operations, or a similar hands-on security role.
Hands-on experience with SIEM-based investigations, including alert triage, log analysis, event correlation, evidence review, case prioritization, and escalation.
Experience working with security telemetry from cloud platforms, identity providers, endpoints, SaaS systems, network tools, application logs, and production environments.
Familiarity with cloud-native environments, including IAM, storage access, workloads, Kubernetes, containers, APIs, logging, monitoring, and CI/CD pipelines.
Understanding of common attack techniques, including credential compromise, phishing, privilege escalation, suspicious API activity, malware, data exposure, lateral movement, and cloud misconfigurations.
Experience with identity and endpoint investigation, including SSO, MFA, service accounts, privileged access, EDR alerts, and suspicious user or device activity.
Ability to use query or scripting languages such as KQL, SPL, SQL, Python, Bash, or similar.
Familiarity with incident response workflows, case management, evidence collection, remediation tracking, and post-incident review.
Strong analytical judgment, with the ability to separate false positives from real risk and explain findings clearly.
Ability to work independently, document investigations clearly, and escalate issues with the right level of urgency.
Strong communication skills and the ability to work with Security, IT, DevOps, R&D, Product Security, Compliance, and business stakeholders.
Close attention to detail, strong ownership, and comfort working in a fast-moving production environment.
Additional Strengths
Experience in healthcare, healthtech, medical devices, digital health, or regulated software environments.
Familiarity with HIPAA, GDPR, SOC 2, ISO 27001, NIST CSF, or similar security and privacy frameworks.
Familiarity with MITRE ATT&CK, detection logic, attacker behavior, and investigation playbooks.
Experience with threat hunting, detection engineering, malware analysis, forensics, or advanced incident response.
Experience with SOAR platforms, case management systems, threat intelligence feeds, detection-as-code, or SOC automation.
Experience improving SOC metrics such as alert noise, false-positive rate, time to triage, time to escalation, and investigation quality.
Experience working with sensitive data, PHI/PII, customer-facing environments, or audit-ready evidence collection.
Working at Aidoc
Our Perks:
Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives)
We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees.
Amazing and healthy breakfasts and lunches prepared daily by our personal chef!
Stocked up kitchen & meal card
Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
Amazing culture - collaborative, transparent & fun!
Attractive compensation package & benefits
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: Tel Aviv-Yafo, Tel Aviv District, Israel
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
As a Senior Product Security Engineer, you will help ensure that security is built into the products, platforms, AI systems, and clinical workflows that support healthcare providers and patients at scale. This is a hands-on technical role focused on securing real systems in production, influencing architecture, and partnering closely with engineering, AI, DevOps, product, quality and regulatory.
You will work across cloud-native services, medical imaging workflows, healthcare integrations, AI/ML pipelines, APIs, data flows, and regulated product development processes. Your work will directly support Aidoc's ability to deliver secure, reliable, and trusted clinical AI solutions to healthcare organizations worldwide.
What Makes This Role Unique at Aidoc
Clinical AI with real-world patient impact
- Aidoc operates in an environment where security is not only about protecting systems and data. Security decisions can affect clinical workflows, care-team coordination, customer trust, and patient safety.
Highly sensitive healthcare data
- You will help protect medical imaging data, clinical metadata, PHI/PII, customer environments, and AI-driven workflows that require strong privacy, access control, data protection, and auditability.
Security for AI/ML and medical imaging systems
- The role extends beyond traditional AppSec into AI/ML security, data pipeline protection, inference integrity, model-related risks, and misuse scenarios in clinical workflows.
Complex healthcare integrations
- Aidoc integrates with hospital systems and healthcare workflows that may include PACS, EHR, VNA, RIS/worklists, scheduling systems, and communication platforms. You will help secure the data flows, authentication models, APIs, and deployment patterns behind these integrations.
Engineering-driven security in a regulated environment
- This is not a checkbox compliance role. However, because Aidoc operates in healthcare and clinical AI, security must be practical, evidence-based, and aligned with regulatory, customer, and quality expectations.
Cloud-native scale and production ownership
- You will work with modern cloud infrastructure, Kubernetes, containers, CI/CD pipelines, identity and access management, observability, vulnerability management, and software supply-chain controls.
Responsibilities
Secure product and clinical workflows end-to-end
- Work directly with engineering and product teams to identify, prioritize, and remediate security risks across services, APIs, medical imaging workflows, AI outputs, data flows, and customer-facing product features.
Drive secure-by-design architecture
- Provide practical security guidance on authentication, authorization, tenant/customer isolation, encryption, secrets management, service-to-service communication, audit logging, and secure data handling.
Strengthen cloud-native security
- Improve security across cloud environments, Kubernetes, containers, IAM, network segmentation, workload identity, infrastructure-as-code, logging, monitoring, and cloud security posture management.
Embed security into the development lifecycle
- Integrate, tune, and operationalize security tooling across CI/CD pipelines, including SAST, SCA, IaC scanning, container scanning, secrets detection and build/release integrity controls.
Own vulnerability management as an engineering system
- Prioritize vulnerabilities based on exploitability, product exposure, customer impact, clinical risk, and regulatory relevance. Drive remediation with engineering teams and reduce recurring issues through root-cause improvements.
Secure AI/ML-driven features and data pipelines
- Partner with AI, data, and platform teams to identify risks related to training and inference data, model inputs and outputs, model misuse, data leakage, access to sensitive datasets, pipeline integrity, and production monitoring.
Improve software supply-chain security
- Reduce risk across open-source dependencies, third-party components, third-party algorithms, container images, build systems, artifact repositories, release pipelines, and deployment processes.
Mentor and enable engineers
- Help developers understand security risks, make secure design decisions, and take ownership of security in their code, services, and infrastructure.
Communicate risk clearly
- Translate technical security findings into clear risk, impact, and trade-off language for engineering, product, leadership, quality, regulatory, and customer-facing stakeholders.
Requirements
5+ years of experience in Product Security, Application Security, Cloud Security, or a similar hands-on security engineering role.
Strong hands-on experience securing production systems, not only performing assessments or reviews.
Strong understanding of secure design, threat modeling, and architecture risk analysis.
Deep knowledge of application security, including OWASP Top 10, API security, authentication, authorization, access control, secure session handling, input validation, and modern attack vectors.
Experience securing distributed systems, APIs, web applications, backend services, and cloud-native architectures.
Strong experience with cloud environments, especially AWS and/or Azure, including IAM, network security, encryption, logging, monitoring, and workload security.
Experience with Kubernetes, containers, infrastructure-as-code, CI/CD pipelines, and modern DevOps workflows.
Practical experience with security tooling such as SAST, SCA, IaC scanning, container scanning, secrets detection, SBOM tools, vulnerability scanners, and cloud security tools.
Experience with vulnerability management, risk prioritization, remediation planning, and working with engineering teams to fix issues at scale.
Strong understanding of software supply-chain security, including dependency risk, build/release integrity, artifact security, and third-party component governance.
Experience working with modern development stacks such as Python, Java, JavaScript/TypeScript, React, microservices, APIs, and cloud-native services.
Ability to influence engineers through technical credibility, practical guidance, and strong collaboration.
Strong communication skills and the ability to explain security risks to technical and non-technical stakeholders.
Working at Aidoc
Our Perks:
Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives)
We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees.
Amazing and healthy breakfasts and lunches prepared daily by our personal chef!
Stocked up kitchen & meal card
Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
Amazing culture - collaborative, transparent & fun!
Attractive compensation package & benefits
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: Berlin, Germany
Workplace: remote
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you’re passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation.
Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model.
Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix.
Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed.
Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle.
During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams.
Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead.
Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift.
Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability.
Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions.
Publish health reports of critical apps periodically.
Qualifications:
Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry.
4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment.
Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths.
Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts.
Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs.
Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences.
Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues.
Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity.
Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required.
Nice to Have:
Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM (Real User Monitoring).
Experience with distributed systems debugging: tracing failures across microservices, understanding cascading failures, and reading distributed traces end-to-end.
Exposure to database operations (MySQL, PostgreSQL, Redis, Kafka) at a level sufficient to investigate connection pool exhaustion, replication lag, slow queries, or queue backlogs during incidents.
Familiarity with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm) — enough to correlate recent deployments with production issues and identify rollback targets.
JIRA Service Management administration experience: workflows, automation rules, SLA timers, and queues.
ITIL Foundation certification is a plus but not required — practical experience matters more.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Berlin, Germany
Workplace: remote
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you’re passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications:
Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry.
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems.
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have:
Experience with customer/partner-facing incident communications and status page management.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Costa Mesa, United States
WHAT YOU WILL DO
Full cycle PCB design including collecting requirements, schematic design, component selection, supervision or completion of layout, bring-up, test, debug, and system integration
Conduct bring-up and design work on microcontrollers, ensuring seamless integration within the system
Troubleshoot issues that span electrical and software boundaries, utilizing both lab equipment (Oscilloscopes, DMM, etc.) and basic software debugging tools}
ADDITIONAL LEARNING & DEVELOPMENT OPPORTUNITIES
Work in a fast-paced environment supporting new developments, deployments, and customer operated hardware
Perform power design, including development and integration of power management systems and components
Develop payloads and subsystems (sensors, payload interfaces, power management, and networking)
Create system interconnect diagrams and define wire harnesses that connect electronic equipment within a subsystem
Collaborate closely with other electrical, mechanical, software, firmware, and test engineers to deliver fully functional, mission-critical products
Conduct peer-level and cross-discipline design reviews
REQUIRED QUALIFICATIONS
Bachelor’s Degree in Electrical Engineering or equivalent, with 3+ years of experience designing, testing, and troubleshooting complex system designs
Ability to perform power system and electrical loading analysis, simulation, and testing to determine optimal solutions
High competence using lab test equipment (benchtop power supplies, electronics loads, oscilloscopes, DMM, logic/spectrum analyzers, etc.) with familiarity of thermal and EMI test chambers and using basic software debugging tools
Familiarity with common electrical bus interfaces (CAN, I2C, SPI, Ethernet, RS232/422, RS485, USB)
Exceptional organization and communication skills (both written and oral)
Eligible to obtain and maintain an active U.S. security clearance
Experience with power design and power management systems
Hands-on experience with microcontrollers, including bring-up and design work
Knowledge of modern analog and digital electronics and electronic circuits
Experience designing mixed-signal PCBs with multiple layer counts, layer stackup and impedance matching for power and sensor applications, understanding correct grounding approaches and employing appropriate board protections and filtering
Understanding of low voltage and high voltage power electronics and control systems in order to capture system interconnect diagrams and drive cable harnessing designs with proper wire and connector selection
PREFERRED QUALIFICATIONS
Familiar with high end consumer or military embedded systems design
Experience with power systems including batteries and AC power.
Develop low-level firmware for bring-up and test
Background in defense and missile systems.
Comprehensive understanding of the effects of temperature and vibration on electrical designs.
Location: ES - Barcelona, Spain
Scopely
is hiring a dynamic and experienced
Director, Senior Employment Counsel (Global)
to support employment-related legal and compliance matters in a global jurisdictional capacity. You will work out of our Barcelona hub on a hybrid basis. This is a strategic and tactical role responsible for partnering with internal stakeholders—including People Team, Legal, and executive leadership—to ensure compliance with employment laws, mitigate risk, and support the business in all aspects of employment including advising on employee issues and drafting offer documentation across a complex and diverse regional landscape.
What you will do:
Provide expert counsel on employment law matters across multiple regions. Particular familiarity in Europe, Middle East & Asia including Spain, India, UK, Ireland, Israel, Portugal, Switzerland, Turkey and Germany is required. Support for other regions within the portfolio may also be required.
Serve as a trusted partner to the People Team and business leaders, guiding decision-making on employee relations, risk mitigation, and complex workplace issues.
Support the Talent and Compensation teams in creation of employment documentation.
Support employment litigation and dispute resolution in the regions supported, managing outside counsel as needed.
Provide timely, practical, and business-focused legal guidance across multiple jurisdictions.
Develop and update region-specific policies, handbooks, contracts, and procedures.
Advise on strategic workforce planning, organizational design, restructuring, and M&A activity.
Advise on works councils, unions and CBAs across the regions.
Monitor and communicate regional legal developments and proactively adjust policies and practices to remain compliant.
What we are looking for:
Law degree with admission to practice in at least one jurisdiction
In-office presence required 2-3 days per week in Barcelona, Spain. Relocation available
Minimum 14 years of progressive experience in global employment law
Proven success advising on complex, cross-border employment issues in a global, matrixed environment
Strong collaboration and communication skills, with the ability to influence senior stakeholders
Strategic thinker with hands-on execution capability and a deep understanding of risk management
Excellent negotiation skills and resilience in partnering with the business
Fluency in English required; professional proficiency in Spanish required, fluency preferred. Additional languages are a plus
Prior in-house and M&A experience preferred
Experience in the technology and/or games industry is a plus
Please ensure that the résumé/CV you attach is written in English.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Warsaw
Workplace: onsite
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games. As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an RPG Designer to join the worldbuilding team and help us in crafting the high caliber games our fans have come to expect.
As an RPG Designer you will be working with a team that shapes the world, stories and characters that make for memorable adventures. Working closely with the other departments, the RPG Designer helps transform narrative into fun gameplay that reacts to the player's actions in an impactful way.
Responsibilities
Design narrative and gameplay content within an area of the game, take ownership of the area throughout implementation, and responsibility for its final quality.
Ensure logical and well paced narrative flow in the combination of situations, dialogs and areas.
Create solutions for quest design problems and follow their implementation.
Conduct progress reviews for your area, gathering feedback from the other departments and working with them to reach the optimal finished state.
Write and update documentation, communicate changes to the teams.
Take a holistic approach when implementing changes to your region. Every decision will impact a range of departments, so you’ll need to take their limits and priorities into account.
Understand player motivations and expectations.
Requirements
The ability to take the lead of a creative element of the game, communicate with all parties involved, gather feedback, and sink their teeth into it until it's finished.
The ability to come up with creative solutions to new problems, or identify issues that don't require reinventing the wheel.
A strong understanding of narrative beats and pacing.
The ability to imagine what it's like seeing the game for the first time every single day, you understand player expectations.
The ability to observe players and learn from their actions and filter their feedback.
A high level of digital literacy and can adapt quickly to new software and tools (G Suite, Confluence, Jira etc.)
Attention to detail and undaunted by complexity and change
A great collaborator, has excellent organization and communication skills.
Comfortable in an agile environment with evolving needs
This is a full-time, on-site role, requiring your presence in the office to support collaboration and creativity.
Nice to haves
Has handled game engines, has programming skills or implementation experience.
Has shipped games with a narrative focus
Has extensive experience as both a player and maker of RPGs.
Familiarity with Larian’s games and capable of emulating our distinctive style.
Traditionally we receive a high amount of interest in RPG Design positions so please bear with us if there is a delay in us getting back to you with news on your application.
Location: Paris
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
WHAT YOU'LL BRING
- 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Strong communication skills: Exceptional verbal and written communication abilities. Professional fluency in French and English.
- Enterprise experience: Experience managing a $1M+ quota, and running end-to-end complex deals.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Remote
Workplace: Remote
ABOUT US
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
ABOUT THE TEAM
The Experiments team at Constructor builds an experimentation platform: traffic allocation, exposure logging, metric computation, statistical analysis, and a UI for launching experiments and interpreting results. It’s used both internally and by customers running experiments on production traffic.
We’re scaling customer experimentation usage and investing in making experiments faster, more reliable, and easier to interpret. Unlike boxed experimentation tools, our platform has to support a wide range of customer integrations, traffic patterns, and industry constraints — which makes the engineering problems unusually real-world and high-leverage.
Team: 3 Software Engineers, 1 Data Analyst, an Engineering Manager, and a Product Manager.
THE ROLE
This is primarily a backend role (Python services + data-heavy systems). You’ll occasionally work in the Dash UI and contribute to Spark jobs, but those are not the main focus. We care about correctness, observability, and product usability more than complex infrastructure.
Tech: Python, FastAPI, PostgreSQL, Plotly Dash, PySpark/Databricks, AWS, CloudWatch, Sentry
(Spark work is ~5–10% — we don’t expect you to be a data engineer or own the data platform.)
WHAT YOU’LL DO
- Build and maintain backend services for experiment assignment, logging, and report generation
- Improve scalability, performance, and reliability of experiment reporting pipelines
- Add product-facing features to the UI to help users launch experiments and interpret results
- Take technical ownership of projects: shape solutions, break down work, and drive execution with the team
- Participate in a weekly on-call rotation (investigating occasional issues and answering internal questions)
You’ll collaborate closely with Search/Recommendations engineers, ML/DS partners, and customer-facing teams when needed. This role does not require frequent direct customer calls.
REQUIREMENTS
MUST-HAVE
- Strong experience building and owning production backend services in Python
- Experience with monitoring, alerting, and debugging user-facing systems
- Strong SQL skills and confidence working with data-heavy systems (metrics, logging, analytics)
- Ability to ship maintainable software (tests, code review, incremental delivery)
MINDSET
- You take ownership: you can turn ambiguous problems into an executable technical plan
- You care about building systems people trust and rely on
NICE-TO-HAVE
- Experience with experimentation systems, metrics platforms, or A/B testing workflows
- Experience with PySpark and/or Databricks
- We don’t expect you to already be an expert in experimentation methodology — but we do expect strong backend fundamentals and the ability to ramp up effectively in a data-heavy domain
LOCATION / TIME ZONES
- We’re a distributed team. Preferred time zones are UTC+1 to UTC+7, but we’re flexible
BENEFITS
- 🏝️ Unlimited vacation time - we strongly encourage all employees to take at least 3 weeks per year
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend - we want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget - refreshed each year for every employee
- 👪 Maternity & Paternity leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
- 💵 Base salary: $80k–$110k USD, depending on knowledge, skills, experience, and interview results
- 📈 Stock options - offered in addition to the base salary
- 🎉 Regular team offsites to connect and collaborate
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Flexible
Workplace: Remote
Job Title: Senior Legal Counsel, Financial Partnerships & Regulatory
Department: Legal
Reports to: Head of Legal
Location: Flexible
About Codex
Codex is building the infrastructure for stablecoin-based cross-border payments — moving money faster, cheaper, and more transparently than the legacy financial system. Backed by Circle, Coinbase, Dragonfly, Wintermute, and Cumberland, we're a small team solving hard problems at the intersection of crypto and global payments.
The Role
Codex's product offering and financial partnership network is expanding rapidly — new payment providers, banking partners, and liquidity providers globally. The legal work that underpins those relationships needs to move at the same pace as the business. This role exists to make that happen.
You'll own the legal workstream for financial partnerships end-to-end — reviewing and negotiating FP contracts, managing due diligence requests, and advising on the regulatory implications of new products, corridors, and partner structures. You'll work closely with the Head of Legal and report into the legal function, with tight day-to-day collaboration with the Financial Partnerships, Product and Compliance teams.
This is a senior individual contributor role for someone who has done this work before and can operate with a high degree of autonomy.
Responsibilities
Financial Partnership Contracts
- Review, negotiate, and execute commercial agreements with financial partners — payment providers, banking counterparties, liquidity providers, and PSPs
- Own the contract lifecycle end-to-end: preparing markups, tracking open issues, coordinating with counterparties, and driving to execution without losing momentum
- Maintain and update standard form FP agreements as the regulatory and commercial environment evolves
- Advise the Financial Partnerships and Sales teams on commercial terms, entity routing, and deal structuring across multi-entity, multi-jurisdiction arrangements
Financial Partner RFIs & Due Diligence
- Manage inbound legal and regulatory due diligence requests from financial partners — collating documentation, preparing regulatory status summaries, and coordinating with Compliance on AML/CFT-related queries
- Prepare and maintain legal memos, licensing summaries, and corporate documentation packages for partners requiring clarity on Codex's regulatory status and entity structure
- Ensure Codex's outbound KYB documentation to financial partners is accurate, current, and responsive
Product Regulatory Analysis
- Analyse the regulatory implications of new products, payment corridors, and client segments before they go live — identifying licensing requirements, restrictions, and structural considerations across relevant jurisdictions
- Advise Product and Engineering on the legal constraints that affect feature design, entity routing, and market entry sequencing
- Monitor regulatory developments across key jurisdictions (APAC, LATAM, EMEA) and brief the legal and business teams on material changes
What We're Looking For
- Qualified lawyer with at least 10+ years of experience, ideally combining a first-tier law firm foundation with in-house experience at a fintech payments company
- Deep expertise in financial partnership contracts and payments regulation — this is a domain specialist role, not a generalist one
- Comfortable operating autonomously: you can pick up a complex contract, identify the issues, and drive it to execution without needing significant direction
- Commercially aware — you understand that legal is an enabler of the business, not a gate, and you give advice accordingly
- Meticulous and detail-oriented, with the communication skills to translate complex legal positions into clear guidance for non-lawyers
- Based in APAC or a time zone that overlaps meaningfully with the team
Nice to Have
- Experience across multiple APAC and other regions and familiarity with the regulatory frameworks governing cross-border payments and digital assets in the region
- Exposure to stablecoin or digital asset regulation
- Prior experience as a solo or early legal hire at a fast-growing fintech
Location: Petaling Jaya, Malaysia
About Our Client
Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals.
Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service.
With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation.
Job Description
Our client is looking for a motivated and results-driven Business Development Executive to join their team, focusing on oral supplements. In this role, you will be responsible for developing and executing sales strategies, building strong relationships with healthcare professionals, and driving new business opportunities.
This position is ideal for individuals with experience in medical sales who are eager to grow their career in a supportive and collaborative environment.
Key Responsibilities
Develop and execute effective sales strategies for oral supplements to achieve sales targets.
Build and maintain relationships with healthcare professionals and clients.
Conduct demonstrations to showcase the benefits and features of products.
Provide clients with information, including usage instructions and safety precautions.
Identify potential clients and generate new business opportunities.
Attend industry conferences and trade shows to generate leads and expand the customer base.
Collaborate with internal teams to ensure timely delivery of equipment and parts and resolve any customer issues.
Key Requirements
Proven experience as a Business Development Executive in the medical industry selling to orthopedics.
Excellent communication and interpersonal skills.
Strong negotiation and persuasion abilities.
Ability to build and maintain strong relationships with healthcare professionals and clients.
Results-driven mindset with a proven track record of meeting and exceeding sales targets.
Ability to work independently and as part of a team.
Why choose our client?
Supportive workplace culture
Excellent exposure with continuous learning opportunities
Clear paths for career growth and advancement
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Code Data Annotation Quality Specialist on the Human Data Annotation team, you will play a dual role in ensuring the quality of code annotations and maintaining the tools that support annotators. This role exists to uphold the highest standards for data used in training and evaluating AI models, while also improving the workflows and tools that enable efficient annotation. You will spend most of your time reviewing and auditing annotations against rubrics, with the remainder focused on building, maintaining, and troubleshooting internal tooling. Your collaboration with annotators, technical program managers, and engineers will help refine the guidelines and processes that shape how our data is produced.
WHAT YOU WILL DO
- Generate and validate high-quality data annotations based on guidelines and continuous feedback.
- Surface systemic issues, edge cases, and gaps in guidelines to annotation operations and technical stakeholders.
- Produce annotations yourself to model the quality bar expected of the team.
- Build and maintain internal tools and automation to streamline annotator workflows, such as dashboards, scripts, and utilities.
- Troubleshoot environment, tooling, and version control issues for annotators, liaising with IT and engineering as needed.
- Collaborate with stakeholders to refine guidelines and processes for data production.
WHAT WE'RE LOOKING FOR
- A degree in computer science, engineering, or a related field, or 2 to 5 years of professional experience in software engineering, technical support, or tool development.
- Hands-on experience using code agents in your development workflow and a genuine interest in their evolution.
- Proficiency in at least one programming language (e.g., Python, JavaScript), with the ability to read and reason about code across multiple languages.
- Ability to apply consistent judgment against a rubric and identify edge cases, ambiguities, or gaps in guidelines.
- Sustained focus and accuracy for detail-oriented, high-volume review work.
- Comfort working in a Unix-like terminal, including shell basics, package managers, environment setup, and version control workflows.
- Ability to troubleshoot local development environment issues across common operating systems.
- Professional proficiency in English, with strong writing and comprehension skills.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Key Responsibilities:
— Develop and implement gameplay mechanics, systems, and tools.
— Collaborate with designers and artists to bring game features to life.
— Optimize code for performance and memory usage.
— Debug and resolve technical issues throughout the development cycle.
— Contribute to the design and improvement of game engines and pipelines.
Requirements:
— Proven experience as a Programmer in game development or a related field.
— Proficiency in programming languages like C++, C#, or Python.
— Experience with game engines like Unreal Engine or Unity.
— Strong problem-solving and debugging skills.
— Excellent communication and teamwork abilities.
Preferred Qualifications:
— Experience with multiplayer or networked game development.
— Knowledge of graphics programming (e.g., HLSL, GLSL).
— Familiarity with AI programming and physics simulations.
What We Offer:
— Competitive salary and benefits.
— Opportunity to work on exciting, high-profile game projects.
— Collaborative and inclusive work environment.
— Professional growth and development opportunities.
Location: Yanbu, Saudi Arabia; Manila, Philippines; Colombo, Sri Lanka; Dubai, United Arab Emirates; Kuala Lumpur, Malaysia; Kampala, Uganda
Eram Talent, a reputable talent acquisition consultancy focused on providing top-notch recruitment solutions for its clients, is seeking to hire a Mechanical Technician for its Oil and Energy division. As a Mechanical Technician at Eram Talent, you will be responsible for ensuring that the mechanical systems and components of various projects, particularly in the oil and energy sector, are installed and maintained efficiently. You will also work closely with other technicians to analyze and troubleshoot mechanical issues, as well as recommend effective solutions for clients.
Eram Talent prides itself on its extensive global reach and network, which ensures that high-potential professionals with sophisticated skills from various industries are recruited to meet the needs of clients across different geographies.
Responsibilities
S
hould have a Diploma in Mechanical engineering or vocational certificate in appropriate discipline and a minimum experience of 5 year in mechanical maintenance of equipment similar those in a large utility company or experience in large petrochemical /refinery .shall have been in the field of repair, maintenance servicing and overhaul. He should have experience in operation of mechanical and electro mechanical equipment and system
He shall be conversant with usage of measuring and testing instrument.
Maintain and repair mechanical systems and components in various oil and energy projects.
Perform routine maintenance on mechanical equipment and machinery.
Monitor and inspect mechanical systems and related work to ensure compliance with safety regulations and industry standards.
Troubleshoot and diagnose mechanical problems and recommend effective repair solutions.
Read and interpret technical drawings and schematics related to mechanical projects.
Collaborate with other technicians and engineers to provide effective mechanical solutions.
Participate in the commissioning and start-up of new mechanical systems.
Requirements
Proven experience as a mechanical technician in a utility industry.
Strong knowledge of mechanical systems, equipment, and components.
Demonstrated ability to read and interpret technical drawings and schematics.
Excellent analytical and problem-solving skills.
Good communication and interpersonal skills.
Ability to work under pressure and handle multiple tasks efficiently.
Knowledge of safety regulations and industry standards.
Yanbu, Saudi Arabia; Manila, Philippines; Colombo, Sri Lanka; Dubai, United Arab Emirates; Kuala Lumpur, Malaysia; Kampala, Uganda
Location: Denmark; Germany; Poland; Praha, Prague, Czech Republic
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About the Role
Client Services Manager sets the standard for exceptional client experiences. This role blends hands-on leadership with operational excellence—driving performance, streamlining processes, and building a high-performing team. You’ll lead by example, inspire your team to exceed expectations, and continuously improve service delivery, all while fostering a collaborative, client-first culture.
Reporting line
: Head of Client Services
Location:
Remote
Responsibilities
Lead, mentor and develop a team of client service associates - set clear expectations, give honest feedback, and run regular reviews that actually help people level up
Own team workload, coverage and cross-functional collaboration so every client gets a fast, meaningful answer
Build a culture of accountability, continuous improvement and client-first thinking. Set the standard by living it yourself
Define & refine service standards, processes, and playbooks, making sure they’re followed in practice, not just on paper
Play a key role in incident management, ensuring issues are brought to light swiftly
Convert the queue to actionable insights, identifying trends and patterns to address
Work closely with Service Design on system optimisation and client experience
Qualifications
3+ years of experience in prime brokerage or similar financial markets exposure
A proven track record of leading, coaching and developing people, managing performance and running a service team day to day
Excellent communication and relationship management skills. You build trust quickly, with clients and colleagues alike
Strong problem-solving skills & ability to coordinate multiple stakeholders towards a fast resolution
High attention to detail and a strong control & risk mindset
What we offer*
A competitive salary that reflects what you bring
Fully remote - enjoy the freedom to work from anywhere
Corporate Macbook
Top-tier tech stack: Claude Code, in-house app building platform, Gemini Enterprise
Innovative & inspiring culture, autonomous and informal work environment
Extended benefits: choose from: Health insurance/extra annual leave/wellbeing program
Ongoing education & training programs
Opportunity to network and connect at Corporate Events
Team off-sites and paid business trips when needed
Global career opportunities
*Benefits/perks vary depending on the nature of your employment with the company and the country where you work
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS:
- Configuration Manager
- Location: Valencia, Spain
- Department: Manufacturing Assurance; Global Manufacturing Organisation
- Reports to: Configuration and Change Team Lead
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
We are looking for a highly skilled Configuration Manager to join our Configuration Management and Change Control team within the Global Manufacturing Organization (GMO). In this role, you will play a crucial part in executing our CM functions across multi-domain environments and ensuring flawless product data integrity for multi-site manufacturing.
As a Configuration Manager, your mission is to actively bridge engineering and manufacturing by capturing product information, structuring it effectively, and managing changes throughout the product lifecycle for the local production site. Reporting to the global CM Team, you will act as a subject matter expert, driving configuration consistency and ensuring changes are rigorously controlled and documented within the local site.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Execute and support the continuous improvement of the Configuration Management Standard Operating Procedures (CM SOPs).
- Establish and manage product baselines for assigned segments, ensuring absolute data consistency across PLM, ERP and MES systems.
- Independently manage the day-to-day change management process for assigned projects; process ECRs, ECOs, RFDs, and RFWs, and actively participate in or facilitate Change Control Boards (CCB).
- Structure and maintain EBOM/MBOM as well as CIDL/ABCL configurations, ensuring seamless transitions and accurate product breakdowns.
- Apply and enforce item classification schemes, part numbering conventions, and product breakdown structures across hardware and software.
- Ensure that all relevant personnel at the site are trained on CM processes, workflows, and system usage, and maintain awareness of updates or changes to established procedures.
- Act as an ambassador for the PLM and MES platforms, proactively guiding cross-functional teams on CM best practices and effective system utilization to drive adoption, streamline workflows, and protect data integrity.
- Collaborate closely with program managers, engineers, supply chain, and quality assurance to resolve configuration issues and maintain integrity.
- Track and compile CM metrics, KPIs, and configuration status reports for your assigned projects, identifying risks and proposing solutions.
- Adapt CM practices to suit a rapid-paced environment, balancing prototype cycles, design iterations, and multi-program concurrency.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Engineering background (Bachelor’s in electrical, electronics, mechanical, aerospace, or a relevant engineering discipline).
- 4 to 6 years of experience in configuration management or a closely related engineering discipline within the aerospace, defense, or automotive industry.
- Working knowledge of configuration management standards (e.g., ECSS-M-ST-40, EIA-649, or MIL-STD-973).
- Experience with hardware and/or software configuration management within a multi-domain product environment.
- Demonstrated experience processing change documentation and actively contributing to a CCB.
- Strong understanding of the distinction between EBOM and MBOM, product breakdown structures, and item classification methodologies.
- Hands-on experience with at least one PLM system (e.g., Arena, Windchill, Teamcenter, Enovia, Aras) and familiarity with an MES or ERP system.
- Ability to work independently and collaboratively in a fast-paced environment where processes are still maturing.
- Fluent in English. Spanish is a plus.
NICE TO HAVES:
- Familiarity with ground segment or mission operations system architectures.
- Exposure to software CM concepts (version control, branching strategies, CI/CD pipelines).
- Demonstrated experience in programming and AI tools for creating automations, tools and for day-to-day use
- Experience assisting in the implementation or testing of PLM/MES system updates.
- Certification or coursework in CM (e.g., CM2, CMIPC, NDIA CM training).
- Experience in a manufacturing scale-up or transition environment.
APPLICATION PROCESS
- Talent Screening
- Hiring Manager Interview
- Assessment and Presentation
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Erevan, Armenia; Batumi, Georgia; Tbilisi, Georgia
Workplace: remote
At TechBiz Global, we are providing recruitment services to our TOP clients from our portfolio. We are looking for a
Junior Java Developer(Remote)
for our client’s growing team and work closely with clients to drive success.
This is a remote position only from Armenia, Georgia and Turkey.
1+ years of hands-on software development experience
Proven professional experience with Java development
Solid understanding of Object-Oriented Programming (OOP), analysis, and design principles
, including common design patterns
Good knowledge of SQL
and working with relational databases
Experience with the Spring Framework / Spring Boot
Good command of English
, both written and spoken
Responsibilities
Participate in the design, development, testing, and maintenance of Java-based applications
Write clean, efficient, and well-documented code following best practices and coding standards
Support the development of backend services and APIs using
Java
and the
Spring Framework
Collaborate with cross-functional teams, including product, QA, and senior developers, to deliver high-quality software solutions
Assist in troubleshooting, debugging, and resolving technical issues
Contribute to database-related tasks, including writing and optimizing
SQL
queries
Take part in code reviews and learn from feedback to continuously improve code quality
УдалённоErevan, Armenia; Batumi, Georgia; Tbilisi, Georgia; This is a remote position only from Armenia, Georgia and Turkey
Tel Aviv-Yafo, Tel Aviv District, Israel
seniorTel Aviv-Yafo, Tel Aviv District, Israel
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seniorES - Barcelona, Spain; In-office presence required 2-3 days per week in Barcelona, Spain; Relocation available
ОфисseniorWarsaw
ОфисParis
УдалённоLOCATION / TIME ZONES; Preferred time zones are UTC+1 to UTC+7, but we’re flexible
УдалённоseniorBased in APAC or a time zone that overlaps meaningfully with the team
ГибридParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks