Вакансии

Location: Green Bay Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a part-time Partner Support Specialist , you will have the amazing opportunity to interact with one of our main customers: our driver-partners! The Driver Experience Team serves as a direct bridge between Via's brand and the people who actually deliver our services. As a Partner Support Specialist for Via, you’ll be on the ground floor at this exciting company ensuring that our driver-partners have a smooth interaction and experience. We strive to create effortless experiences for everyone who reaches out to our team, and we serve as an advocate for our driver-partners in an effort to drive changes to the overall Via's experience. You will make customers feel like they are receiving a world-class education on our product suite; they will feel supported and loved throughout their correspondence with us. We bring the voice of the Via's brand to our drivers, and the voice of our drivers to the broader Via's team. Please note: this is a part-time opportunity at about 20 hours per week. What You'll Do: Serve as the front line, speaking with driver-partners face-to-face, over the phone and through email/SMS to help improve their first experience with Via or manage their accounts Become an expert on our Via software and book rides for our passengers, serving as the first point of contact and helping hand for our riders Thrive in a fast-paced environment tackling an array of customer issues. Deliver above-and-beyond customer service to our driver-partners, finding new and interesting ways to make customers smile. Notice even the smallest trends and pain points, then brainstorm ways in which we can create solutions to improve each customer’s experience. Coordinate with management to channel customer feedback to all areas of the business such as technology, marketing, design, and product teams. Who You Are: Clear communicator with excellent reading comprehension and writing skills Excellent computer and technical skills, including experience with Microsoft Office, the Google Suite, previous CRM tools like Salesforce a plus Strong listening skills and a great conversationalist A well-rounded team player who takes ownership of (and pride in) your work A strong work ethic and an entrepreneurial spirit Dynamic; willing to wear multiple hats and work on projects of all types You take initiative to solve problems and get the job done Empathy and the ability to put yourself in the customer's shoes Ability to work Tuesdays and Fridays 5p - 10p; and Saturdays. Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary: $18/hour We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.

Location: Worldwide Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a software quality assurance engineer to augment its existing QA staff. We strongly believe that in a market such as ours, customer delight is one of the primary reasons why an existing customer would recommend Koding to a friend or colleague. Therefore, our support team excels at delivering world-class customer experiences. As our user base has grown, we need to augment our current team with new members who live to ensure that all customer issues are resolved and that everyone loves our product. Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/kodingen

Location: San Francisco Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a Support Engineer-Intern to augment its existing support staff. We strongly believe that in a market such as ours, customer delight is one of the primary reasons why an existing customer would recommend Koding to a friend or colleague. Therefore, our support team excels at delivering world-class customer experiences. As our user base has grown, we need to augment our current team with new members who live to ensure that all customer issues are resolved and that everyone loves our product. It is not a network support role!!! Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/kodingen

Location: San Francisco Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a Tehnical Support Engineer to augment its existing support staff. We strongly believe that in a market such as ours, customer delight is one of the primary reasons why an existing customer would recommend Koding to a friend or colleague. Therefore, our support team excels at delivering world-class customer experiences. As our user base has grown, we need to augment our current team with new members who live to ensure that all customer issues are resolved and that everyone loves our product. Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/koding

Location: San Francisco Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a Senior Product Manager to lead its product management and related efforts. We are looking for someone to orchestrate all product related activities which includes product management, project management, resource planning, resource management as well as roadmap management. The ideal candidate excels at leading a product management function by creating, building and executing a sustainable, best in class product strategy. You will be responsible for driving the product function, including product operations. Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/kodingen

Location: Worldwide Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a software quality assurance engineer to augment its existing QA staff. We strongly believe that in a market such as ours, customer delight is one of the primary reasons why an existing customer would recommend Koding to a friend or colleague. Therefore, our support team excels at delivering world-class customer experiences. As our user base has grown, we need to augment our current team with new members who live to ensure that all customer issues are resolved and that everyone loves our product. Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/kodingen