Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP believes in the power of humans to transform how they feel, perform and age; we serve the aspiring.
WHOOP is hiring a Senior Business Operations Program Manager to join the Business Operations team within our broader Operations organization. This role sits at the intersection of operational strategy and program management, leading high-priority cross functional workstreams initiatives from planning through to execution. You will partner closely with stakeholders across Supply Chain, Manufacturing, Hardware, Quality, Membership Services, and Business Systems to solve operational challenges and deliver measurable business impact. This role is ideal for someone who thrives in fast-paced environments, brings structure to ambiguity, and is motivated by delivering high-quality execution.
Example initiatives include: Developing operational strategies for new product launches, enabling international market expansion, evaluating new business models and their operational implications, and building scalable processes to support organizational growth
RESPONSIBILITIES
- Lead strategic operational initiatives from problem definition through execution, developing recommendations, aligning stakeholders, and driving measurable outcomes.
- Partner with stakeholders across Supply Chain, Manufacturing, Hardware, Quality, Membership Services, and Business Systems to coordinate initiative execution and improve operational performance.
- Build and maintain project plans, operating cadences, status reporting, and documentation that enable teams to execute effectively.
- Structure ambiguous business problems, analyze data, and evaluate strategic trade-offs to develop actionable recommendations and scalable operational solutions
- Identify execution risks early, develop mitigation plans, and independently drive issues to resolution with minimal guidance.
QUALIFICATIONS
- 5+ years of experience in business operations, strategic program management, management consulting, or operational strategy, ideally within a high-growth technology or consumer electronics company.
- Experience supporting manufacturing or consumer electronics operations is preferred.
- Proficient in Excel/Google Sheets, Google Slides, Slack, Smartsheets, and other similar project management tools.
- Proven ability to independently own and deliver complex projects or workstreams from planning through execution with strong attention to detail.
- Demonstrated success managing multiple cross- functional priorities simultaneously while maintaining high-quality execution in a fast-paced environment.
- Demonstrated ability to independently structure ambiguous problems, develop data-driven recommendations, and translate strategic decisions into actionable cross-functional plans.
- Excellent organizational and project management skills, with a proactive approach to identifying risks, communicating progress, and driving accountability.
- Effective communicator who collaborates well across functions and builds trusted working relationships through reliability, ownership, and follow-through.
- High degree of ownership, adaptability, and urgency—ready to roll up your sleeves and make things happen
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $115,000 - $150,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Remote: United States; San Francisco HQ; Remote: Canada
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
About the Role
As the Engineering Manager for Governance & Access, you will lead the team responsible for building the security, governance, and access capabilities that let Render's customers manage teams, permissions, and environments with confidence as they scale.
You'll design these capabilities for a world where agents, not just humans, operate on Render, turning emerging agentic use cases into simple, reusable platform primitives across identity, authorization, credentials, and delegation. The problems span traditional IAM and emerging agent infrastructure, which is what distinguishes this role from a typical security or IAM job. You'll shape the team's structure as much as its roadmap. You'll also join at a formative moment: the team is small, the architectural foundations are still being defined, and the systems you build will become primitives used across millions of users.
What You’ll Do
- Lead and grow the Governance & Access team
- Own the roadmap for governance, identity and access management, roles and permissions, and related compliance and security capabilities
- Define how these capabilities extend to agents operating on Render, not only human users
- Partner with the dedicated product and design partners already on the team to align roadmap with customer and platform needs
- Build a strong hiring and interview process as the team scales, calibrating closely with recruiting and cross-functional partners
- Make key technical and architectural decisions for access, identity, and governance systems
- Coach and develop engineers, through performance management and career growth
- Coordinate with the adjacent Security team and the rest of the Growth and Expansion org as the platform evolves
- Balance security, usability, and speed, making pragmatic decisions about where strong guarantees are required and where the team can iterate
What We’re Looking For
- Strong people leadership - the top priority for this role
- Comfort operating in ambiguity, with the flexibility to adapt and grow as the team's scope evolves
- Experience building and scaling a team from an early stage
- A track record of managing and developing engineers, including hiring and performance management
- Ability to partner closely with product and design without needing to fill those functions yourself
- Background from either a startup or a larger company is fine. What matters is experience and ability to operate in a fast-paced environment
Nice-to-Haves
- Experience in security, governance, or access management (IAM, RBAC, compliance)
- Exposure to building for AI agents or agentic systems
- Experience managing senior (IC5-level) engineers
- Background in developer platforms or B2B SaaS products
This is an opportunity to help define what secure access looks like when software increasingly acts on behalf of people.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
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Location: Dublin
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Accounts Receivable Manager is a finance operations leader who will own Harvey's collections process and drive cash flow performance across a rapidly scaling global customer base. This role sits within the Finance team, whose mission is to build the operational backbone that supports Harvey's accelerating revenue growth and international expansion. By establishing a repeatable, scalable collections framework and closely monitoring DSO, this person ensures that Harvey maintains healthy cash conversion as deal volume and contract complexity increase. They will partner directly with Revenue Accounting, Deal Operations, Customer Success, and Legal to align the end-to-end order-to-cash cycle. It is a rare opportunity to build a critical financial function from the ground up at one of the most ambitious AI companies in the market.
WHAT YOU'LL DO
- Own and manage the end-to-end accounts receivable and collections process — including invoice follow-up, dispute resolution, cash application, and customer communication.
- Establish and continuously refine a repeatable, scalable collections framework that keeps pace with Harvey's growth trajectory.
- Monitor, analyze, and report on DSO, aging, and other AR performance metrics, driving continuous improvement in cash collection timelines.
- Partner cross-functionally with Revenue Accounting, Deal Operations, Legal, and Customer Success to resolve billing discrepancies and ensure accurate, timely invoicing.
- Develop AR policies, procedures, and internal controls to support audit readiness and compliance with local and international accounting standards.
- Manage and optimize billing systems and tools (e.g., NetSuite) to improve accuracy and efficiency across the order-to-cash cycle.
WHAT YOU HAVE
- 5+ years of progressive experience in accounts receivable, billing, or order-to-cash management, ideally in a high-growth SaaS or technology environment.
- Strong working knowledge of collections best practices, credit management, and cash application processes.
- Demonstrated experience building or significantly improving AR/collections processes and establishing scalable controls in a fast-paced organization.
- Proficiency with ERP systems (NetSuite strongly preferred), billing platforms, and Dunnings applications (Tesorio strongly preferred).
- Excellent communication and stakeholder management skills, with the ability to collaborate effectively across Finance, Sales, Legal, and Operations teams.
- Detail-oriented with strong analytical skills and a proactive, problem-solving mindset.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Summary
Serves as the primary People Ops technical liaison to IT/Corporate on all HRIS/HCM matters, and as the vendor point of contact across the People Systems portfolio (Deel, Lattice, AllVoices, ticketing/AI tooling, and future platforms), partnering with Corporate's Oracle HCM team on that platform specifically. Leads requirements definition and vendor evaluation for RFPs, delivering recommendations to leadership. Works cross-functionally across the broader People team (Talent Acquisition, People Experience, People Business Partners, and People Operations) in addition to shared services partners. Partners closely with IT on the design and rollout of People Systems workflow enhancements and automations, and with the AI team on People Ops AI enablement, including supporting ongoing triage of the AI/chatbot tool. Brings strong technical fluency across the People Systems architecture to evaluate proposals and troubleshoot issues independently, bridging IT, Corporate, vendors, and People Ops stakeholders to keep People Systems initiatives moving.
Key Responsibilities
Systems & Stakeholder Partnership
Serve as the primary People Ops technical liaison for all People Systems matters — integrations, data structure changes, permissioning, and system-related escalations
Develop and maintain strong technical fluency across Oracle HCM, Deel, and the broader People Systems architecture — sufficient technical depth to partner credibly with IT on system design, evaluate proposals, and diagnose issues independently
Partner with stakeholders on the design, prioritization, and rollout of People Systems workflow enhancements and automations, contributing People Ops requirements, use-case input, and user acceptance testing
Assess and communicate downstream impacts of People Systems changes across the People team, Finance, and IT, including test validation in lower environments ahead of go-live
Manage People Systems process improvement projects from ideation through adoption — defining scope, identifying stakeholders, tracking milestones, flagging issues, owning change management, and post-launch audits.
Partner with Corporate's Oracle HCM team on system configuration, enhancements, and roadmap alignment, serving as the People Ops-side technical partner on that platform
Act as first point of triage when system or tooling issues arise: diagnose whether the issue is data, configuration, vendor, or IT-integration related, and route to the correct owner for resolution
Vendor & RFP Management
Own vendor relationships across the People-specific systems portfolio (Deel, AllVoices, ticketing/AI tooling, and similar), and partner with Corporate on Oracle HCM vendor management specifically
Lead RFPs for new or replacement People Systems tools: define requirements, run vendor evaluations and demos, and deliver a final recommendation to leadership
Provide vendor selection rationale and requirements context to Procurement to support final contract negotiation and terms
AI Enablement
Support our AI/chatbot and ticketing solution — assisting with implementation, testing, and knowledge-base/data configuration
Serve as the ongoing triage point for the AI bot post-launch, diagnosing and routing issues to the correct owner
Partner with the AI team to evaluate additional AI tools and use cases for People Ops; translate AI team capabilities into practical, adopted enhancements for the People function
Process Enhancement & Enablement
Document system changes, vendor decisions, and troubleshooting playbooks for People Ops stakeholders
Communicate system and process changes clearly to non-technical audiences across People Ops
Partner with the People team to identify and implement enhancements to broader People Operations processes and workflows, improving efficiency and the employee experience
Partner to periodically assess People Systems and processes against organizational growth (headcount increases, new entities, M&A integration) — identifying scalability gaps and recommending proactive enhancements before they become operational constraints
Qualifications
Required
5+ years in HRIS/People Systems roles, with demonstrated experience owning vendor relationships and/or leading RFP processes
Strong working knowledge of Oracle HCM or a comparable HCM platform — architecture, permissioning, and integration points — sufficient to evaluate technical proposals and troubleshoot issues independently
Experience overseeing change management with strong partnerships across various stakeholders
Experience partnering with IT/engineering teams on system integrations and workflow or automation enhancement projects
Comfort operating with limited precedent and no fixed playbook for every issue
Hands-on experience applying AI Tools (Claude, ChatGPT, or similar) to real workflows - e.g., building or configuring an AI-driven automation, prompt-based process, or integration, with a measurable outcome such as time saved or error reduction.
Preferred
Bachelor's degree plus 5+ years related experience, or equivalent work experience
Experience with partner teams vendor systems (Qualtrics, Jira Service Management, OKTA, etc).
Experience in a matrixed org where systems ownership is split between HR, Corporate and IT across multiple operating companies
Exposure to global/multi-entity HR data structures (EOR, international payroll)
Prior experience triaging vendor or platform issues (i.e., knowing when something is a vendor problem vs. an internal configuration problem)
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$100,000
—
$150,000 USD
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Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
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Задачи:
— принимать проект от BizDev;
— вести клиента и коммуникацию с C-level;
— ставить и контролировать задачи команды;
— управлять сроками, scope, рисками и ожиданиями;
— доводить проект до качественного результата.
Проекты: AI, автоматизация, IT-разработка, интеграции, аналитика и консалтинг.
Важно: продажи искать не нужно. Клиентов приводит BizDev, техническую реализацию обеспечивает команда ОБС Интеллект. Ваша зона — клиент, команда и результат проекта.
Условия:
— удалённая работа;
— свободный график;
— высокую самостоятельность;
— работу с реальными B2B-задачами;
— проектную / результативную модель оплаты.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As a People Systems Manager, Workday, you'll own how People technology operates at Vercel, building the architecture, security, and governance behind Workday as we scale toward public-company-ready operations. This is a hands-on IC role: you'll design a headless Workday experience where employees and managers initiate transactions and access data from the tools they already use, partnering with integration engineers to connect Workday's security model and Business Process Framework to those experiences. This is a hybrid role based in San Francisco, Austin, or New York City, with three days a week in the office.
What you'll do
Own the configuration, security architecture, and Business Process Framework that power Workday at Vercel, making the architectural calls that balance flexibility, scalability, and control as we grow
Partner with integration engineers to design business processes and security for transactions initiated through Slack, internal apps, and other tools, extending Workday beyond its native interface without compromising governance or data integrity
Establish role-based security, segregation of duties, change management, and audit controls from the ground up, and own release management and regression testing to support SOX, SOC 2, and public company readiness
Configure and optimize business processes for core People operations, equity, commissions, one-time payments, and clawbacks, partnering with Finance, Total Rewards, Payroll, and Legal to bring new capabilities into Workday accurately and auditably
Set standards for data governance, reporting architecture, calculated fields, and data quality, and partner with auditors on evidence, walkthroughs, and remediation
What you need
5+ years of hands-on Workday HCM experience across security, business processes, reporting, and core configuration
Deep knowledge of Workday's security architecture and Business Process Framework, including role-based access, security groups, approvals, and segregation of duties
Experience building or evolving a Workday environment's governance, including SOX-aligned internal controls, configuration standards, and audit readiness
Workday reporting and data management experience, including calculated fields, advanced and composite reports, and experience in interconnected HR technology environments where Workday changes affect downstream systems
Bonus if you
Have experience with Workday Payroll or complex compensation processes, including equity and commission payments
Have helped a high-growth technology company scale its People Systems infrastructure or prepare for an IPO
Have used AI or automation to improve system administration, data quality, controls, or operational efficiency
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $167,000 - $204,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
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Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Green Bay, WI
The Michels Federal, Inc. team plays a critical role in combining Michels solutions for the pursuit, development and delivery of large, complex energy and infrastructure projects. The Michels Federal team consists of dedicated people who work with one another and with customers to develop creative solutions for turning construction ideas into safe, reliable federal improvements. Like our field construction teams, Michels Federal takes into consideration safety, social and environmental responsibility, and health and wellbeing of our people and the communities in which we work. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives.
As a Quality Control Manager, you will manage project quality requirements in civil and structural construction. Responsibilities include daily quality control reporting, subcontractor management, submittal management, conducting quality phase meetings and frequent field quality control inspections aimed at preventing contract non-conformance. You will be responsible for knowing the schedule and estimate strategy, along with ensuring the quality management systems are properly integrated to provide the most efficient and goal-oriented program possible. You will be a champion of Quality Control with continuous improvement throughout the project and company
Why Michels Federal, Inc.?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You accurately collect, process, and analyze data to effect decision making actions.
You will build and maintain professional relationships with clients This also includes coordination with Project Managers and superintendents to ensure timely submission of daily reports.
You create clear and concise reports/documents on project Quality performance measurables, including rework costs, submittal management, non-conformance reports, etc. You use this data to drive continuous improvement and enhance efficiency with procedures and systems. You study all aspects of the contract, specifications, addendum, pre-bid information, and plans.
You maintain the Project Defects Report and timely generate accurate reports on actions and trends.
You conduct and accurately document QCM led project meetings, timely record, and issue and distribute the meeting minutes.
You coordinate the inspections and testing of project requirements from the specifications and project Testing and Inspection Log. This includes ensuring the availability of adequate testing personnel, equipment and laboratory compliance.
You ensure activities and actions are conducted in a timely manner to ensure an effective project startup in addition to reviewing specifications to know the client requirements for deliverables.
You review the specifications and know the client expectations for deliverables.
You ensure compliance through in-depth reviews of the project documents.
You review test methods and procedures with in-house technicians and subcontractor labs as needed. You discuss the requirements with the Superintendent to ensure all testing is performed according to the proper procedures, and all the data is properly collected.
You ensure incoming products and materials are acceptable (i.e., specification, grade, timeliness).
You initiate, communicate, and track non-conformance corrective actions. Discusses resolution ideas with the project team and properly dispositions.
You comply with safety procedures/policies and addresses and/or elevate non-compliance among all employees, subcontractors, and vendors.
What it takes?
Bachelor’s degree in engineering, architecture or construction management/science with a minimum of 2 years construction experience on construction similar to this scope of work (preferred), or a minimum of 5 years construction experience on construction similar to this scope of work (preferred).
Ability to work 6 weeks on and 1 week off rotations for projects.
Minimum 1 Year experience in the Three Phases of Control Quality Management System utilized by USACE and other Federal Government Agencies USACE/NAVFAC Construction Quality Management (CQM) for Contractor's training certification (preferred)
American Society for Quality (ASQ) certification as Quality Auditor (preferred) or Manager of Quality/Organization Excellence (preferred)
Trained and experience with the USACE Resident Management System (RMS) 3.0 or NAVFAC's ECMS system (preferred).
Experience with submittal management.
Strong attention to detail and time management skills.
Ability to read and understand contract drawings and specifications.
Strong verbal and written skills.
Proficient in Microsoft Suite (Excel, PowerPoint, Outlook, Word, etc.)
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Anywhere; Europe
Our client is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. Strategic focus is to deliver a high-quality, personalized gaming experience, leveraging advanced technology and localized services to cater to the preferences of the different Latin American players. Develop and launch own Casino Games, as well as operate own CRM, CS and Back-office platforms.
Perfect for those who aim to:
Own and execute the brand strategy;
Develop and maintain brand tone of voice and messaging;
Build and manage content strategy across social media channels;
Create brand materials, presentations, partner decks, and guidelines;
Work with influencers, KOLs, and crypto communities from a brand-awareness perspective;
Collaborate closely with Growth, CRM, Affiliate, and Creative teams;
Write creative briefs for designers, video editors, and content creators;
Monitor brand performance and key awareness metrics.
Experience you’ll need to bring:
2+ years of experience in the iGaming industry;
Experience managing an entire casino/sportsbook brand or overseeing brand operations within an online gaming company;
Experience coordinating teams responsible for affiliate programs, CRM, customer retention, customer support, payments, and product development;
Strong understanding of operational KPIs: GGR, NGR, FTD, LTV, and Retention;
Knowledge of Latin American markets is mandatory;
Experience launching new geographic markets or scaling existing brands is a significant advantage;
English proficiency: Upper-Intermediate level or above;
Strong understanding of branding, positioning, and content marketing.
It's a perfect match if you have those personal features:
Hard work and dedication;
Proactiveness;
Responsibility and accountability;
Results orientation;
Strong teamwork and collaboration skills.
Our clients offer competitive benefits to support your professional and personal growth, including:
Health & Wellness Focus;
Global Medical Coverage;
Growth Opportunities;
Benefits Programs (compensation for gym/dental care/psychological services, etc.);
Performance-Driven Rewards;
Dynamic Work Environment.
Apply, and let your growth journey begin.
Компания Sasha AI — резидент Сколково, развивает платформу для запуска искусственного интеллекта, способного вести переговоры с клиентской базой по телефону. Платформа позволяет компаниям за 20 минут запустить AI-агентов, которые уже помогают таким компаниям, как ВК, ПИК, Синергия, увеличивать выручку без найма сотрудников. За последний год компания выросла в 5 раз и планирует достичь оборота в 300 млн рублей в 2026 году.
Задачи:
— Активные продажи и поиск клиентов через интро, рекомендации, холодные касания.
— Входящие продажи.
— Назначать встречи с лидами и саморегистрациями на платформе.
— Проводить встречи и закрывать клиентов на пилот.
— Вести клиента в течение первых 1-3 месяцев пилота, определять критерии успешности и влиять на их достижение.
— План на первый месяц — 400 000₽ выручки, на второй — 1 000 000₽ выручки.
Требования:
— Любовь к деньгам и ориентация на результат.
— Умение превращать пилоты в долгосрочные контракты.
— Готовность общаться с C-level руководителями и собственниками.
— Системное мышление и предпринимательский подход.
Условия:
— Среднемесячный доход от 80 000 руб/мес (80к оклад + 20% от продаж).
— Выплата зарплаты 2 раза в месяц.
— Удалённая работа.
— График работы 5/2, с 10:00 до 19:00 по МСК, приветствуются переработки.
— Работа с ТОП-компаниями России: Все Инструменты, Самолет, TrendUp и другие.
— Продукт с показателем NPS более 90%.
— Прямое влияние на продукт через инсайты от клиентов.
— Отпуска каждые 6 месяцев для предотвращения выгорания.
— Возможность роста в компании за 4 месяца.
— Обучение и наставничество от руководителя и специалистов компании.
Для отклика необходимо написать сопроводительное письмо с тремя причинами, почему вы должны оказаться в команде.
Задачи:
— вести construction / renovation / fit-out проекты end-to-end и брать полную ответственность за результат.
Требования:
— опыт управления construction / engineering / fit-out проектами;
— сильный engineering / construction background;
— опыт работы с подрядчиками, поставщиками, тендерами и закупками;
— навыки работы с бюджетами, cost control и risk management;
— умение планировать проекты и составлять расписания, знание WBS / CPM;
— понимание construction regulations и safety standards;
— умение автономно принимать решения и вести несколько проектов параллельно;
— опыт работы с MS Project, Asana или аналогичными инструментами;
— проживание на Кипре или готовность работать локально.
Требования:
— опыт управления кросс-функциональной командой в роли Lead от 2-х лет или опыт управления несколькими командами в роли Lead от 1,5 лет
— опыт работы в финтехе, телекоме, крупной корпорации или госкомпании
— знание Kubernetes и PostgreSQL на уровне, достаточном для предметного разговора
— отличные коммуникативные навыки, стрессоустойчивость.
Location: Remote, Canada
Workplace: remote
Reporting to the Director, Customer Success, the Senior Customer Success Manager is responsible for managing and providing world-class partnerships to their clients and ensuring they are optimizing the use and value of PointClickCare’s solutions. The ideal Senior Customer Success Manager will possess business consulting background and enterprise knowledge that enables them to drive an engagement at the C-level. This position can work remotely and will travel to various client locations as required.
Minimum Qualifications
You are passionate about the future of work, and committed to working with teammates to meaningfully impact acute and long-term post-acute care markets that provide care for vulnerable populations.
В компанию Wildberries требуется Project / Delivery Manager для работы в команде, занимающейся складским тарификатором. Опыт в логистике или на складах не является обязательным, важнее способность организовывать процессы и упорядочивать хаос. Кандидат должен проявлять высокий уровень ответственности, активно продвигать проекты, выявлять и устранять препятствия, анализировать причины проблем, координировать работу команды, изменять рабочие процессы и добиваться поставленных целей. Работа предполагает гибридный формат в Москве, уровень позиции — Middle или Senior.
Location: London, England, United Kingdom
Opportunity
We are looking for a Transfer Pricing Manager to join our Finance and Tax team and support Brunswick’s international operations.
The Transfer Pricing Manager will be responsible for managing and developing Brunswick’s global transfer pricing framework, ensuring that our intercompany arrangements are appropriately designed, documented and implemented across the Group.
Reporting to the Head of International Tax, and working closely with colleagues across Tax, Finance and the wider business, the role will combine technical transfer pricing expertise with hands-on practical implementation. The successful candidate will help Brunswick manage transfer pricing risk, meet its compliance obligations across multiple jurisdictions and ensure that policies remain appropriate as the Group evolves.
This is an opportunity to take ownership of a key area of international tax within a global professional services organisation and to work with senior stakeholders across Brunswick’s international network.
About the Role
Your key responsibilities will include:
Manage Brunswick’s global transfer pricing policies and ensure they remain aligned with the Group’s operating model and relevant international tax requirements.
Lead the preparation and maintenance of transfer pricing documentation, including Master File, Local Files and supporting analyses.
Coordinate transfer pricing compliance requirements across Brunswick’s international jurisdictions, working with local Finance teams and external advisers, where appropriate.
Review and support the implementation of intercompany arrangements, including management and service charges, cost allocations and other cross-border transactions.
Monitor the financial outcomes of transfer pricing policies and identify where adjustments or further analysis may be required.
Provide transfer pricing advice in relation to changes in the business, including new entities, changes to operating models and cross-border activities.
Support responses to transfer pricing enquiries, audits and requests from tax authorities.
Monitor developments in OECD guidance and relevant local transfer pricing legislation and assess their implications for Brunswick.
Work with local advisors on developments within non-OECD countries.
Partner with Finance, Legal and other stakeholders to ensure intercompany agreements, policies and operational processes are appropriately aligned.
Manage relationships with external transfer pricing advisers and coordinate specialist support where required.
Identify opportunities to improve transfer pricing processes, controls, data and documentation.
Support wider international tax projects and Group Tax priorities as required.
Prepare transfer pricing calculations across the Group in accordance with the Group’s transfer pricing policies. Manage and take ownership of the associated invoicing process, from calculation through to the accurate recording of invoices.
Work with local finance managers in jurisdictions outside the OECD framework to review transfer pricing calculations and ensure they are appropriately applied.
Prepare supporting calculations and analysis for the Group’s management charge for both statutory and management accounting purposes, ensuring consistency with the Group’s transfer pricing policies.
Work with local finance managers to prepare transfer pricing sales and purchase estimates to support the Group’s financial forecasting and planning processes.
What We’re Looking For
Ideally, you’ll bring:
At least 4 years transfer pricing experience gained within a multinational organisation, professional services firm or a combination of both.
Strong knowledge of OECD transfer pricing principles and international transfer pricing requirements.
Experience preparing and reviewing Master File and Local File documentation and supporting benchmarking or economic analyses.
Experience working with intercompany service arrangements and cost allocation methodologies.
An understanding of transfer pricing controversy, audit and risk management.
A relevant professional qualification, such as ACA, ACCA, CTA or an equivalent international qualification, would be advantageous.
Strong analytical skills and confidence working with financial information and data.
Strong IT and excel skills, with a problem-solving mindset.
Excellent written and verbal communication skills, with the ability to translate technical issues into clear, practical advice.
Strong stakeholder-management skills and the confidence to work collaboratively with senior colleagues across functions and geographies.
Excellent organisational skills, attention to detail and the ability to manage multiple priorities.
A proactive and pragmatic approach, with an interest in improving processes and ways of working.
Why Join Us
Whether you are joining a client facing team, a core services team, or starting out on your professional career journey, joining Brunswick unlocks a range of employee benefits to support your financial future, health and wellness, family and community and continuous professional development.
About Brunswick
Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes.
Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity.
Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world.
Brunswick is an equal opportunity employer. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law. Please read our
Global Privacy Notice
to understand how your data is managed.
Location: Remote, USA
Workplace: remote
Reporting to the Director, Customer Success, the Senior Customer Success Manager is responsible for managing and providing world-class partnerships to their clients and ensuring they are optimizing the use and value of PointClickCare’s solutions. The ideal Senior Customer Success Manager will possess business consulting background and enterprise knowledge that enables them to drive an engagement at the C-level. This position can work remotely and will travel to various client locations as required.
Minimum Qualifications
You are passionate about the future of work, and committed to working with teammates to meaningfully impact acute and long-term post-acute care markets that provide care for vulnerable populations.
Location: Prague, Czechia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver almost anything in your city in minutes. Today, our products are used by 55+ million registered users who order from 200,000+ merchants across 30+ countries.
Wolt Drive helps merchants offer fast, reliable last-mile delivery through their own ordering channels. As our Sales Manager, you’ll grow our partner network by turning inbound interest into signed deals and proactively reaching out to new merchants across industries.
What you’ll be doing
Finding new opportunities: Identify and contact potential partners through outbound calls and emails, and follow up on inbound leads.
Closing deals: Understand merchants’ needs, introduce Wolt Drive, negotiate commercial terms, help with IT integration, and take agreements through to signing.
Owning your pipeline: Keep your CRM up to date, manage follow-ups, and move opportunities forward.
Winning together: Work closely with our Marketplace Sales and Account Management teams to identify opportunities and coordinate merchant conversations.
Occasional collaboration with Ops and Support teams to ensure top class customer experience for Wolt Drive partners
Helping with implementation of new features for our partners
Working with middleware providers (MWPs), including setup and monitoring
Our humble expectations
1-3 years of experience in sales, business development, or account management, with a track record of closing deals.
Confidence in picking up the phone, starting conversations, and proactively pursuing new business.
Strong communication, relationship-building, and negotiation skills.
An organized approach, a commercial mindset, and proficiency in using a CRM to manage a sales pipeline.
Confidence in both video calls and in-person meetings.
Initiative and the ability to get things done in a fast-paced environment.
Fluency in Czech and English.
Experience using Google Workspace is a plus.
An interest in last-mile delivery, logistics, e-commerce, and business in general is a plus.
What we offer
🏡 Hybrid working
💙 Employee Assistance Programme - therapy and wellbeing
🎁 Cafeteria Benefit Plus
🏋️ MultiSport card
% Discount on your Wolt orders
🌍 Independent work in a dynamic, international team
🚘Company car available for business travel if needed
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Once applied, a member of our Talent Acquisition team will be contacting you shortly, in order to initiate the hiring process.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Italy; Netherlands; Hungary; Portugal; France; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
Your main goal will be to make it simple and reliable for customers to buy, pay for, and grow their use of n8n. You'll own the foundations of how n8n's commercial system works: licensing and entitlements, customer accounts, and the metering and billing platform for both Cloud and Enterprise. Today these live across several teams and two billing stacks; you'll bring them into one stable home that the rest of the company builds on.
This is a foundations role. You build the system that pricing and packaging decisions run on, rather than running price experiments yourself. To do so, here are your core responsibilities:
OWN THE LICENSING & BILLING STRATEGY & ROADMAP
- Define and communicate the product strategy and roadmap for Licensing & Billing in partnership with Engineering, Product leadership, Finance, and go-to-market.
- Prioritize foundational investments based on revenue integrity, enterprise needs, data correctness, and engineering effort, and make trade-offs explicit.
- Lead discovery with enterprise customers, Sales, Customer Success, Finance, and RevOps to understand how n8n is bought, renewed, and grown today, and where that breaks.
LICENSING, ENTITLEMENTS & ACCOUNTS
- Own the license server and entitlement model: issuance, renewal, and validation across Cloud, self-hosted, air-gapped, and OEM deployments, with one source of truth for which plan or deal grants which features.
- Introduce "account" as a first-class product primitive (accounts, purchases, license keys, activations) and expose it as the API contract our customer-facing console and multi-instance management are built on.
- Productize the deal-to-entitlement flow so a closed deal in Salesforce creates or updates entitlements without manual steps.
METERING & BILLING PLATFORM
- Own usage metering and billing for Cloud and Enterprise, including subscription billing: what counts as a billable execution, quota consumption, and overage charging.
- Lead the migration off Paddle Classic and unify Cloud and Enterprise billing into one platform.
- Build the mechanics for usage-based enterprise billing and reliable overage charging.
CROSS-ORG ALIGNMENT
- Make the architecture and mechanism decisions (entitlement model, billing platform, enterprise invoicing path) and align closely with Finance and go-to-market on each of them. Every decision here touches money; you bring people along rather than inform them afterwards.
- Hold clear boundaries with adjacent teams: the customer console, execution limits, and access control live elsewhere; you own the data and mechanics they rely on.
- Establish clear success measures and keep the squad accountable for outcomes, not only delivery.
REQUIREMENTS
Must-haves
- Billing or licensing product experience: You have 6+ years in Product, with a substantial part spent owning a billing, licensing, entitlement, or quote-to-cash system at a B2B SaaS company.
- Shipped through Finance and RevOps: You've driven a cross-functional systems change where Finance, Sales Ops, and Engineering all had a say, and you got it live.
- Systems and data-model depth: You can design or critique an entity model, reason about reconciliation and idempotency in a sync, read an API contract, and explain why two systems reading the same events end up with different numbers.
- Attention to detail: You know that if the billing data is wrong, everything built on it inherits the error, and you sequence work accordingly.
- Prioritization under ambiguity: You make trade-offs explicit and connect foundational or data-quality work to commercial outcomes.
- Ownership and autonomy: You grab problems without being asked, fix what you see broken, and drive outcomes without waiting for direction.
- Exceptional communication: You're equally at home with engineers, the Finance team, and Sales, and you can make billing trade-offs legible to all of them.
- Enterprise reality: You understand what self-hosted, air-gapped, and OEM deployments mean for licensing and metering.
Nice-to-haves
- Usage-based billing: You've owned usage-based or hybrid (subscription plus usage) billing.
- Vendor billing stacks: You've worked hands-on with Paddle, Stripe, Chargebee, Zuora or similar, and know where they break at enterprise contract volume.
- Migration experience: You've run a billing-provider migration.
- Hands-on ability: You can read code, query data, or prototype, even if you're not shipping it.
- CRM integration: You've worked on Salesforce or CRM-to-billing integrations.
- Domain familiarity: You know workflow automation, agent orchestration, or open-source / developer-community products.
- Writing culture: You default to writing things down to create clarity and alignment.
Why join us?
At n8n, you'll be in the middle of the AI revolution. The shift from deterministic automation to agent autonomy is a genuinely open design space, and n8n has a credible claim to owning it. Every plan we sell, every enterprise contract, and every agent run that gets metered and billed runs on the foundation you own: licensing, entitlements, accounts, and the billing platform across Cloud and Enterprise. Your work directly shapes how n8n makes money and how easily customers can buy, grow, and trust what they pay for, from self-serve Cloud to air-gapped and OEM deployments.
You'll join one of Europe's fastest growing startups at the sweet spot: small enough to have real impact and be empowered, big enough that your work already reaches massive scale and serious enterprise customers. You'll work with experienced engineers, Finance, and go-to-market on problems where the details are the product, in an AI-native, empowered culture of humble, kind, yet driven and direct people, where you're hired to think, not just to execute. And with our fair-code model, a passionate open-source community gives you a direct feedback loop on everything you ship.
Sound like a challenge you're excited to take on?
Apply now, and help us build the commercial foundation of the future of reliable AI automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Operations team
The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk.
About the role
As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key.
This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international servicing landscapes — launching, testing and learning in operations, and scaling geo expansions, new product scaling, and new channel expansion — and you'll build the standards, methods, and team that make those programs repeatable at global scale via playbooks.
What You'll Do
Own the strategy and roadmap for how Customer Operations scales to support global expansion — new products, merchants/partners, geo launches, and channels — translating ambiguous, undefined business direction into structured programs and clear operating plans.
Establish and modify the team's operational objectives, policies, procedures, and work plans; define the methods, frameworks, and success criteria used to run initiatives across regions.
Lead, coach, and develop a team spanning two or more disciplines (e.g., program management and service delivery via process/continuous improvement); oversee professionals and, where applicable, other people leaders; delegate assignments and ensure effective execution.
Drive the strategy and success of large-scale, cross-area programs for operations— merchant/geo launches, automation and efficiency programs, new-product scaling — managing scope, schedule, budget, dependencies, and risk across a complex, multi-market servicing landscape.
Partner in lock step with Product, Engineering, Analytics, Risk, Training, Knowledge, and Service Delivery leads to run cross-functional discovery and scoping, coordinate planning, and oversee dependencies through the full program lifecycle.
Build alignment across mid- to senior-level leaders cross-functionally; influence outcomes in complex or sensitive situations while strengthening those relationships.
Own portfolio-level governance (working groups, weekly/monthly business reviews) to drive awareness, issue resolution, and decision-making; be accountable for decisions that affect team, program, and overall business results over a medium-term (1yr+) horizon and that can carry company-wide effects.
Own post-launch operational performance for the global international operations portfolio and set up rituals and roles to support global business teams with transparent performance and improvement plans across servicing and operations.
Serve as a recognized subject-matter expert and thought leader on the global servicing operating model; build networks and represent Customer Operations on broader, organization-wide initiatives.
Champion an analytical, data-driven culture within the team and across Product, Analytics, Engineering, and the broader business.
Develop communication and change-management plans for the portfolio, and own the processes for logging and tracking risks, issues, actions, and dependencies.
Represent the unique customer servicing needs of global customers at scale across core operations.
What We Look For
12+ years of relevant experience, including 5+ years leading teams and/or managing other managers or senior professionals.
Experience building and scaling global customer experience operations and working in global environments across cultures and geographies.
Deep program and process management expertise (PMP and/or Lean Six Sigma Black Belt a plus), with a track record of defining methods and standards — not just applying them.
Broad, cross-disciplinary expertise and a strong understanding of how the wider organization and market operate, complemented by deep functional knowledge of customer care, fraud, and/or merchant operations (processes, systems, and key metrics).
Strong knowledge of how shared services operate; experience in services, operations, and/or sales.
Experience delivering programs across multiple geographies or markets strongly preferred; consumer lending or financial services background strongly preferred.
Proven ability to work on unique, poorly defined problems that lack strategic direction — evaluating intangibles, applying conceptual thinking, and creating the approach and evaluation criteria.
Demonstrated ability to influence and build alignment among diverse, senior stakeholders in complex or sensitive situations.
Sound judgment to make discretionary decisions with significant latitude, balancing research, creativity, and business impact.
Self-starter with a strong sense of urgency, accountability, and results orientation, and a genuine enthusiasm for developing people and building new capabilities.
Base Pay Grade - N
Equity Grade - 6
Employees new to Affirm
typically come in at the start of the pay range
. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: 153,000 - 213,000 CAD
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
УдалённоRemote: United States; San Francisco HQ; Remote: Canada
ГибридDublin
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.