Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Build the third-party event portfolio: Own Sierra's strategy for industry conferences and sponsorships across our key verticals. Decide where we show up and why—evaluating each opportunity against pipeline goals, audience fit, and brand impact—and shape a portfolio of third-party events that builds our presence in the industries that matter most.
- Program high-impact event experiences: Design the formats that drive real conversations with enterprise buyers—executive roundtables, panels, fireside chats, dinners, and field events—and define the content and messaging behind them. Develop our booth content and on-site narrative so every touchpoint reflects our brand and clearly tells the Sierra story.
- Own sales enablement for events: Partner closely with Sales to make events a true pipeline engine. Build the pre-event targeting and outreach, equip the field with talk tracks and materials, and develop the post-event templates, follow-up sequences, and handoff motions that turn conversations into meetings and opportunities.
- Think in integrated campaigns: Treat events as one channel in a larger story rather than standalone moments. Connect each event to the broader marketing campaign—content, demand gen, social, and ABM—so our presence builds toward a coherent narrative and compounding results.
- Measure and iterate: Track event performance, gather attendee and sales feedback, and turn it into reusable playbooks. Compile post-event reporting that captures what worked, what didn't, and how we make the next program sharper.
WHAT YOU’LL BRING
- 5+ years of event marketing experience planning and executing corporate events, ideally in-house, though agency experience will also be considered.
- A strategic track record building event programs that drive measurable pipeline—not just well-run logistics, but a clear point of view on which events to invest in and why.
- Experience designing and programming event formats (roundtables, panels, fireside chats, field events) and developing the content and messaging that make them land with senior audiences.
- A strong partnership instinct with Sales: you understand how events feed pipeline and can build the targeting, outreach, enablement, and follow-up that convert attendees into opportunities.
- Demonstrated ability to manage producers, agencies, vendors, and conference/sponsorship relationships—directing execution to a high bar without owning every logistical detail yourself.
- Exceptional organizational skills and meticulous attention to detail, with the ability to juggle multiple events, timelines, and partners at once without missing a beat.
- Strong communication and teamwork skills, with the ability to articulate plans, campaign logic, and post-event insights to all levels of the organization.
- Enthusiasm for managing events nationwide or internationally, with the flexibility to accommodate a dynamic event calendar that requires regular travel.
EVEN BETTER…
- Integrated campaign experience: A history of connecting events to broader demand gen, content, and ABM programs so they reinforce a single, compounding narrative.
- Enterprise and field marketing experience: Familiarity with creating targeted, high-impact initiatives designed specifically for enterprise customers, aligned closely with sales teams and strategic business objectives.
- A proactive attitude: Ability to thrive in a fast-paced environment with high expectations. You are resourceful and calm under pressure, willing to roll up your sleeves and solve challenges on the fly.
- Passion for Sierra's mission and brand: A creative flair for designing event experiences that embody our values and leave a lasting impression. You take pride in building an events portfolio that showcases Sierra's innovation and company values.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: India; Cairo, Egypt; Amman, Jordan; Riyadh, Saudi Arabia; Dubai, United Arab Emirates
Job Summary
Muller's Solutions is seeking an experienced
Aconex Solution Architect (Technical Lead)
to lead the architecture, implementation, deployment, and optimization of Oracle Aconex solutions. The successful candidate will be responsible for designing scalable solutions, leading technical delivery, configuring the Aconex platform, and ensuring successful implementation throughout the project lifecycle. This role requires a strong blend of solution architecture, technical leadership, stakeholder engagement, and hands-on Oracle Aconex expertise.
Key Responsibilities
Lead the end-to-end implementation and deployment of Oracle Aconex solutions.
Design scalable Aconex solution architectures based on business and project requirements.
Gather and analyze business and technical requirements and translate them into solution designs.
Configure Oracle Aconex projects, document structures, workflows, forms, correspondence, user roles, permissions, and security settings.
Develop implementation strategies, deployment plans, and solution roadmaps.
Lead technical workshops and provide expert guidance to business and project stakeholders.
Design and oversee integrations between Oracle Aconex and enterprise applications using available APIs and integration methods.
Plan and execute document and data migration activities from legacy systems to Oracle Aconex.
Lead system configuration, testing (SIT/UAT), go-live activities, and post-implementation support.
Ensure compliance with document control standards, governance policies, and industry best practices.
Troubleshoot complex technical issues and recommend effective solutions.
Prepare solution architecture documents, technical specifications, deployment guides, and implementation documentation.
Provide technical leadership, mentoring, and support to project teams throughout the implementation lifecycle.
Requirements
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Engineering, Construction Management, or a related field.
8–10+ years of relevant experience
, including extensive hands-on experience with Oracle Aconex.
Proven experience leading Oracle Aconex implementation and deployment projects from initiation through go-live.
Strong expertise in Aconex configuration, document control, workflows, correspondence management, forms, and security.
Experience designing enterprise document management solutions and implementation strategies.
Experience integrating Oracle Aconex with enterprise systems and external applications.
Strong understanding of document management, project information management, and engineering/construction workflows.
Excellent analytical, problem-solving, communication, and stakeholder management skills.
Experience leading technical teams and coordinating implementation activities.
Preferred Qualifications
Oracle Aconex certifications are highly desirable.
Experience in engineering, construction, infrastructure, real estate, or capital projects.
Knowledge of document control best practices and project information management.
Experience with APIs, system integrations, and data migration.
Familiarity with cloud-based enterprise applications and digital transformation initiatives.
Experience working in remote and cross-functional project environments.
Key Skills
Oracle Aconex Architecture
Oracle Aconex Implementation & Deployment
Solution Design
Technical Leadership
Document Control & Document Management
Workflow Configuration
System Integration
Data & Document Migration
User & Security Configuration
Stakeholder Management
Technical Documentation
Testing (SIT/UAT) & Go-Live Support
Problem Solving & Troubleshooting
Location: port of spain, Trinidad and Tobago
EnerMech provides integrated solutions for complex energy projects worldwide, combining best-in-class equipment and cutting-edge technology that supports the entire asset life-cycle, along with decades of unrivaled expertise.
Every move we make is intentional, ensuring energy infrastructure runs smoothly and efficiently. Guided by our values and foundational principles we drive positive impact, delivering seamless, transformative solutions that get it right first time.
At EnerMech, our vision is clear and ambitious: to be the leader in specialist technical solutions across all markets, sectors, and regions we engage with.
We are committed to optimizing performance, boosting reliability, and enhancing efficiency. Our mission is simple: to work in partnership with our customers to safely provide specialist technical solutions for energy and infrastructure assets globally.
Role Overview
Account Lead will manage the successful delivery of contracted services for assigned client accounts within our Lifting Solutions O&M business. This role is responsible for ensuring safe, high-quality, efficient, and commercially effective service delivery across client operations, including personnel, equipment, maintenance, project execution, reporting, and customer relationship management.
The Account Lead will serve as a key point of contact between EnerMech and the client, ensuring contract requirements are met while identifying opportunities to improve service delivery, strengthen client relationships, and support business growth.
Key Responsibilities:
Manage the day-to-day delivery of assigned client contracts, including core crew, ad hoc support teams, equipment, maintenance, and project requirements.
Ensure EnerMech meets client expectations for safety, quality, service delivery, commercial performance, and operational excellence.
Build and maintain strong working relationships with client stakeholders, asset teams, technical teams, and internal EnerMech departments.
Support client planning meetings, mobilisation readiness, gate compliance, maintenance planning, and operational coordination.
Lead and manage contract-specific KPIs, client reporting, monthly reporting, QPRs, FPALs, and performance reviews.
Coordinate sales enquiries, mobilisations, demobilisations, aged debt, equipment requirements, client meetings, planning, and technical support.
Provide first-line technical support and coordinate client requirements, including breakdowns and urgent operational needs.
Liaise regularly with offshore and site-based crews regarding maintenance, operations, planning, and service delivery.
Travel offshore as required to conduct audits, management visits, and surveys.
Maintain contract maintenance records, routines, corrective actions, and scheduling within client maintenance management systems.
Monitor maintenance backlog and immediately escalate any safety-critical maintenance concerns to the client and internal technical authority.
Review and approve contract-related CTRs, work packs, invoices, and other documentation as the Contract Representative.
Ensure NAV and internal systems are used effectively to track, manage, and report business performance.
Manage work in progress, aged debt, accounts payable, invoicing, and contract financial performance.
Develop annual OPEX and CAPEX budgets for assigned contracts.
Coordinate incident investigations, root cause analysis, and corrective action closeout.
Support employee relations, performance management, development, and resourcing activities in partnership with HR.
Promote EnerMech’s wider capabilities to add value, resolve client issues, and support business growth.
Maintain accurate business forecasts associated with assigned contracts.
Support annual and five-year crane plans and budgets where applicable to the Cranes business line.
Requirements
Demonstrable experience managing and delivering services within an offshore, industrial, oil and gas, or energy-related environment.
Proven experience leading operational teams and supporting client organizations while maintaining high standards of safety, quality, and service delivery.
Strong commercial awareness with experience managing budgets, work in progress (WIP), aged debt, invoicing, and overall contract performance.
Experience coordinating offshore personnel, technical teams, maintenance activities, and client stakeholders.
Working knowledge of applicable industry legislation, safety case requirements, major accident hazard management, and relevant regulatory standards (e.g., DCR, PFEER).
Experience with maintenance management systems, business reporting tools, CTRs, work packs, and contract administration processes.
Mechanical Engineering degree or relevant technical qualification preferred; equivalent industry experience will also be considered.
Experience within lifting, cranes, mechanical services, offshore maintenance, or asset integrity environments is highly desirable.
Valid offshore survival certification and offshore medical certification are required.
Strong leadership, communication, and relationship management skills with the ability to influence stakeholders at all levels.
Demonstrated ability to identify opportunities for continuous improvement, challenge traditional thinking, and drive operational excellence.
Strong planning, organizational, and problem-solving abilities with a proactive and customer-focused approach.
Benefits
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Prague, Czechia
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
Task and Responsibilities:
Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
Meticulous documentation of end user issues in ITSM tool
Adherence to processes and knowledge documents
Ticket backlog management
Continuous service improvement activities – knowledge script creation, training document updates etc.
Close collaboration with Onsite IT technicians
Requirements
Language skills: fluent German and English, other languages are advantage
Advanced MS Office apps knowledge a plus
Strong problem solving/analytical abilities
Good communication skills
Attention to detail and ability to multi-task
Ability to work independently and effectively
Readiness to follow direction and best practices
Planning and organizing skills
Team player and supportive personality
Candidates have to declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Pasir Gudang, Malaysia
Our Client
Our client is a Singapore-based multinational food and beverage company specializing in the production and distribution of instant beverages, particularly coffee mixes and non-dairy creamers. With a strong presence across Asia, Eastern Europe, and other emerging markets, the company focuses on delivering affordable, mass-market products while continuously optimizing cost efficiency and product formulations. Its operations are supported by manufacturing facilities, including in Malaysia, and it actively competes with Chinese producers by exploring innovations in ingredients and production processes to maintain competitiveness in pricing and quality.
Key Responsibilities
Identify export markets suitable for development and business growth in line with sales targets.
Develop and execute strategic sales and promotional plans to achieve sales targets and budgets.
Cultivate new sales leads, prepare quotations, follow up with prospective customers, and secure new business opportunities.
Maintain and strengthen relationships with existing customers by conducting periodic visits, understanding customer needs, and identifying new business opportunities.
Assist in achieving marketing and sales objectives by contributing market information and recommendations to strategic plans and reviews.
Plan, develop, implement, and evaluate advertising, merchandising, and trade promotion programs.
Improve product marketability and profitability by researching market opportunities, improving product packaging, and coordinating new product development.
Plan, execute, and follow up on overseas sales trips, exhibitions, and trade show participation to support export business development.
Assist in forecasting sales requirements.
Prepare annual budgets, schedule expenditures, analyze variances, and initiate corrective actions where necessary.
Resolve customer service and product quality issues promptly with the assistance of the factory team.
Ensure compliance with the company's Food Safety System requirements, including HACCP, GMP, FSSC22000, BRC, IFS, and HALAL.
Perform any other duties as assigned.
Requirements
Diploma or above in a related field.
Minimum
5 years of experience in Sales & Marketing
.
At least
5 years of experience in a supervisory or managerial role
.
Experience in identifying and developing export markets.
Experience in sales planning and execution to achieve sales targets.
Experience in overseas sales trips, exhibitions, and trade show participation.
Experience in budgeting, forecasting, and sales planning.
Familiarity with Food Safety Systems such as
HACCP, GMP, FSSC22000, BRC, IFS, and HALAL
.
Preferred Skills
Strong communication and interpersonal skills.
Good negotiation and relationship-building abilities.
Strong planning and organizational skills.
Proactive and results-oriented mindset.
Ability to work collaboratively with cross-functional teams.
Ability to manage multiple priorities and work under pressure.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia; Al Khobar, Saudi Arabia; Yanbu, Saudi Arabia
The
IBM Maximo EAM Functional Specialist
is responsible for administering, configuring, supporting, and enhancing the IBM Maximo Enterprise Asset Management (EAM) system. The role provides technical support, develops workflows and reports, manages system integrations, troubleshoots issues, and collaborates with business users and IT teams to ensure reliable and efficient asset management operations.
Key Responsibilities.
Administer, configure, and support IBM Maximo 7.x applications.
Troubleshoot Maximo, IBM HTTP Server, and integration-related issues.
Develop and maintain Maximo workflows, roles, actions, and action groups.
Create and maintain BIRT/Actuate reports and Cognos integration.
Perform data migration using MDL, GDL, SQL, and PL/SQL.
Configure and support Maximo Integration Framework (MIF) interfaces.
Prepare technical documentation and system configuration guides.
Collaborate with users, vendors, and IT teams to deliver system enhancements and resolve issues.
Requirements
Bachelor's degree in Computer Science, Software Engineering, or a related field.
6 years of IT experience, including at least 5 years with IBM Maximo.
Strong experience in Maximo 7.x installation, configuration, and administration.
Knowledge of Maximo workflows, MIF, BIRT, Cognos, and WebSphere.
Experience with Microsoft SQL Server, IBM DB2, SQL, and PL/SQL.
Strong troubleshooting, analytical, and problem-solving skills.
Excellent written and verbal communication skills in English.
IBM Maximo 7.x certification is preferred, with the ability to work in a multicultural environment.
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia; Al Khobar, Saudi Arabia; Yanbu, Saudi Arabia
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Software Engineer – Logging, Diagnostics & Post-Release Incident Analysis
Overview
The PlayStation Portal Platform team is seeking a Senior Software Engineer to lead the design, development, and operation of Logging and Diagnostics infrastructure that enables rapid detection, investigation, and resolution of Performance, Stability, and Platform Quality issues occurring after products are released to customers.
In this role, you will be responsible for building scalable Logging Architecture, Crash Diagnostics, and Incident Analysis Frameworks that empower engineering teams to perform efficient root cause analysis of field issues. You will collaborate closely with Engineering, Quality Engineering (QE), Customer Support, Security, and Product teams to reduce the time from issue detection to root cause identification and drive continuous improvements in product quality and reliability.
We are looking for engineers who are passionate about quality, thrive on solving complex system-level problems, and take strong ownership in delivering exceptional user experiences through continuous improvement.
Key Responsibilities
Logging Architecture
Define and drive the overall platform logging strategy.
Design and implement logging frameworks for AOSP-based systems.
Establish log collection, storage, retention, and archival strategies.
Define structured logging standards and best practices.
Design logging mechanisms optimized for field debugging and post-release analysis.
Improve platform observability and telemetry quality.
Diagnostics & Debuggability
Build infrastructure for Crash, ANR, Native Crash, and Kernel Panic analysis.
Define strategies for collecting and analyzing Tombstones, DropBox entries, Bugreports, and diagnostic artifacts.
Develop diagnostic frameworks for system failure analysis and troubleshooting.
Create tools that support issue reproduction and root cause analysis.
Drive initiatives that improve platform debuggability and diagnosability.
Partner with development teams to ensure diagnostic capabilities are built into the platform.
Post-Release Incident Analysis
Investigate and analyze production issues occurring in customer environments.
Identify, classify, and track recurring failure patterns.
Lead incident reviews, postmortems, and corrective action initiatives.
Drive improvements in Mean Time to Detect (MTTD) and Mean Time to Resolution (MTTR).
Provide actionable recommendations to engineering teams for quality improvements.
Monitoring & Alerting
Design and implement log-based monitoring systems.
Develop anomaly detection mechanisms for platform health and stability.
Build automated alerting and escalation frameworks.
Create dashboards and reporting tools for field quality monitoring.
Define and track reliability metrics and operational KPIs.
Security & Compliance
Design and implement secure logging and diagnostics infrastructure.
Ensure protection of PII and sensitive customer information.
Support security incident investigations and forensic analysis.
Define log retention policies and ensure compliance with company and regulatory requirements.
Collaborate with Security teams to implement secure-by-design principles.
Required Qualifications
A genuine passion for delivering high-quality software and exceptional user experiences, with a strong sense of ownership and accountability for product quality.
Experience working in Agile development environments and driving continuous quality improvements through iterative development, data-driven decision making, and customer feedback.
Bachelor's or Master's degree in Computer Science or a related field, or equivalent practical experience.
5+ years of experience in Android native development with strong expertise in Java/Kotlin and Android Studio.
Experience developing Android/AOSP system software.
Experience designing and implementing Logging, Diagnostics, or Observability systems.
Strong experience with crash analysis, production debugging, and root cause investigation.
Experience debugging Linux Kernel or low-level system software issues.
Strong programming skills in C/C++, Java, and/or Kotlin.
Experience analyzing large-scale production incidents and system failures.
Proven track record of conducting Root Cause Analysis (RCA) and driving corrective actions.
Strong understanding of software architecture, operating systems, and system software fundamentals.
Excellent analytical, problem-solving, communication, and collaboration skills.
Preferred Qualifications
Experience developing Android Framework components.
Experience with Kernel Logging, Tracing, and low-level diagnostics.
Hands-on experience with Perfetto, Systrace, ftrace, or similar profiling and tracing tools.
Experience building or operating Crash Analytics platforms.
Experience with Security Incident Response and forensic investigations.
Experience developing Consumer Electronics products.
Site Reliability Engineering (SRE) experience.
Experience with modern JavaScript frameworks such as React, React Native, Angular, or similar technologies for building responsive user interfaces and dynamic applications.
Experience designing telemetry, observability, monitoring, or analytics platforms.
Familiarity with cloud-native logging and analytics solutions.
Experience developing developer tools, debugging tools, or operational dashboards.
What We're Looking For
Passion for quality, reliability, and operational excellence.
Strong ownership and accountability for outcomes.
Customer-focused mindset with a commitment to exceptional user experiences.
Ability to investigate complex system-level issues and identify root causes.
Strong collaboration skills across cross-functional teams.
Continuous improvement mindset and commitment to engineering excellence.
Impact
Your work will directly influence the quality, reliability, and supportability of PlayStation Portal products used by millions of players worldwide.
By building world-class logging, diagnostics, monitoring, and incident analysis capabilities, you will enable engineering teams to detect issues faster, resolve them more efficiently, and continuously improve the customer experience.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$193,300
—
$289,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
As a Partners Solutions Architect on the Applied AI team at Anthropic, you will be a Pre-Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs), and our cloud partners (AWS, GCP, and Azure). You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long-term GTM strategy.
Responsibilities:
Strategic Technical Partnership
: Be a technical thought partner to the Anthropic GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize Anthropic in their developer communities, and serve as an escalation point for complex technical issues.
Joint Solution Development:
Collaborate with partners to identify high value industry-specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment
Customer Deal Support:
Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance.
Partner Ecosystem & Events:
Represent Anthropic at partner events such as GSI customer workshops, AWS summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities.Product Feedback: Validate and gather feedback on Anthropic's products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant Anthropic teams to inform product roadmap and partner strategy.
You may be a good fit if you have:
5+ years of experience in technical customer-facing/partner-facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer, Technical Account Manager
Track record of successfully partnering with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong presentation & technical communication skills with the ability to translate requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$275,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote
We are looking for an experienced Senior Payroll Accountant to take ownership of payroll accounting and payroll-related operations across multiple jurisdictions. As part of the Accounting team, you will be responsible for payroll calculations for selected entities, payroll-related reconciliations, coordination of external payroll providers and service partners, and ensuring the accuracy of personnel-related expenses. You will work closely with HR, Legal, Treasury, Tax, and external providers to support a growing international workforce.
This role is ideal for someone with a strong accounting background who understands payroll processes, enjoys improving operational efficiency, and is comfortable working in a dynamic international environment where processes continue to evolve.
WHAT YOU’LL BE DOING
Calculate payroll and personnel-related expenses for assigned entities
Coordinate payroll-related activities across multiple jurisdictions and legal entities
Partner closely with HR, Legal, Treasury and Tax teams to ensure accurate and timely payroll processing
Perform payroll-related account reconciliations and support month-end closing activities
Manage communication with external payroll providers, accounting firms, EORs, and other service providers
Review and oversee payroll calculations prepared by outsourced payroll teams and external providers
Ensure payroll data is complete, accurate, and delivered within established deadlines
Work with payroll software and related systems to support payroll operations and reporting
Create, document, and improve payroll processes, controls, and workflows
Identify inefficiencies and implement process enhancements to improve operational effectiveness and scalability
Support payroll-related audits by providing required payroll documentation, reconciliations, and supporting schedules
Resolve payroll-related issues and manage ad hoc operational requests in a timely manner
WHAT WE LOOK FOR IN YOU
6+ years of accounting experience, including significant exposure to payroll accounting and personnel-related expenses
Strong understanding of payroll accounting, reconciliations, accruals, controls, and month-end close processes
Experience working with external payroll providers, outsourced teams, EORs and other service providers
General understanding of payroll-related tax and compliance requirements
Experience supporting payroll operations across multiple jurisdictions. Familiarity with payroll requirements in the UAE and UK is an advantage; willingness to learn and navigate country-specific requirements is essential
Proven ability to establish, streamline, and improve processes in a fast-growing or evolving environment
Strong analytical skills, attention to detail, and problem-solving capabilities
Excellent organizational skills with the ability to manage multiple priorities and meet tight deadlines
Experience working with payroll software, EOR platforms and ERP systems (e.g. Oracle NetSuite)
Team player with a proactive, hands-on, and solution-oriented mindset
Ability to work under pressure while maintaining a high level of accuracy and attention to detail
Fluent English, both written and spoken
WHY SHOULD YOU JOIN OUR TEAM?
Great challenges with various opportunities to prove your talents
A welcoming international team of highly qualified professionals
Remote work from anywhere in the world
Great corporate culture with internal events
Supportive and empowering environment
Flexible schedule
40 paid days off
Competitive salary
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire a Site Reliability Engineer to join the Site Reliability Engineering team, which plays a critical role in ensuring the platform delivers consistent, reliable service to clients. The services run on Kubernetes in AWS, and this role is focused on maintaining the health, stability, and performance of production environments.
This position is ideal for a hands-on engineer who thrives in diagnosing complex production issues where the root cause is not immediately apparent. This role transforms insights gained from production incidents into stronger reliability standards, safer deployment practices, more effective alerting, and automation that helps prevent recurring issues. While metrics, logs, and traces are leveraged daily, the core focus is identifying, resolving, and learning from the issues they reveal.
Responsibilities
Act as a senior escalation point for complex production issues in Kubernetes-based services, leading hands-on investigation across application, container, Kubernetes, and AWS layers through to root cause.
Partner with the teams that own our cluster infrastructure to resolve platform-level issues, and feed what you learn back into reliability standards and improvements.
Define and implement reliability and operability standards for Kubernetes-based services, including resource sizing, health checks, scaling patterns, rollout safety, and baseline monitoring, as part of service onboarding.
Serve as the incident commander or senior technical lead for high-severity incidents, lead postmortems, and drive systemic improvements through action items and measurable follow-through.
Turn recurring investigations into runbooks, diagnostic tooling, and automated remediation that shorten time to resolution and eliminate toil.
Coach engineers in systematic troubleshooting and Kubernetes best practices through reviews, game days, and knowledge sharing.
Define, implement, and iterate service level objectives (SLOs) and service level indicators (SLIs) that reflect customer and business expectations.
Standardize monitoring and alerting through “monitors as code” (Terraform preferred), including quality gates such as severity, ownership, and runbook links.
Operate and tune OpenTelemetry pipelines, including sanitizing data, managing cardinality, and enriching telemetry with consistent fields.
Maintain the infrastructure behind our monitoring stack, including Helm charts, ArgoCD ApplicationSets, Kinesis streams, Lambda functions, and Prometheus.
Participate in on-call rotations with a focus on improving reliability, reducing alert noise, and increasing signal quality over time.
Qualifications
5+ years in SRE or related roles, with evidence of technical seniority across multiple services and teams
3+ years of hands-on experience running and troubleshooting production workloads on Kubernetes, with a deep understanding of how Kubernetes schedules, connects, scales, and rolls out workloads
Proven ability to independently diagnose complex failures in distributed systems running on Kubernetes, spanning application, configuration, resource, networking, and scaling issues, including cases where the root cause wasn't obvious
Strong Linux and networking fundamentals, with the ability to troubleshoot below the container layer
Strong production experience with AWS, including how cloud networking and access controls affect workloads running in Kubernetes
Strong incident response skills, including leading retrospectives and postmortems and following through on systemic fixes
Strong IaC skills (Terraform preferred), with examples of reusable modules, monitors-as-code patterns, or similar standardization work, and the coding ability to build automation and diagnostic tooling
Track record of defining SLOs/SLIs and using an observability stack (i.e. Prometheus and Grafana, New Relic, Splunk, or similar) to drive decisions and find root causes quickly
Clear written and verbal communication skills with the ability to influence engineering teams through standards, tooling, and practical guidance
Kubernetes certification (CKA or CKS) or equivalent depth
Experience improving rollout safety and autoscaling behavior for Kubernetes workloads
Familiar with common data stores (Postgres, MongoDB, DynamoDB) and how they fail in distributed systems
OpenTelemetry instrumentation experience at scale is preferred
Benefits
The base salary range for this role is $130,000 to $160,000 depending on level. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Baku
Workplace: onsite
ABOUT YOU
Xsolla seeks a security engineer to join a new security team during a critical build-out phase. You work across application security and infrastructure security - reviewing code, hardening cloud environments, supporting incident response, and partnering with engineering teams to improve security posture across the company.
This is a generalist role well-suited to an early-team hire. You are comfortable working across domains rather than specializing in one, and you grow into deeper expertise as the team and program mature. You collaborate closely with the security program manager and work directly with engineering teams on secure design, findings, and remediation.
Our tech stack includes GCP, vSphere/ESX, Kubernetes and container workloads, MariaDB, CockroachDB, Go, PHP, and Python. You do not need expertise in all of these, but you are comfortable navigating a mixed environment and learning what you need.
As always true in job descriptions, there is an intangible value that is hard to capture. We look for a diverse set of perspectives and skills. Even if you don't match every requirement, we encourage you to apply if you think you can be highly successful in this role.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Perform Application Security Reviews
- Conduct code reviews, run
SAST
/
DAST
and dependency scanning tools, and work with engineering to resolve findings.
Participate in Threat Modeling
- Contribute to threat modeling sessions for new features and architecture changes, helping identify risks early in the design process.
Help Harden Cloud and Container Infrastructure
- Work on GCP, Kubernetes, and
IAM
configurations to strengthen the security of our cloud and container environments.
Participate in Pen Test Remediation
- Help triage penetration test findings and work with engineering teams to implement fixes, coordinating closely with the security program manager.
Partner with Engineering on Secure Design
- Review architectures, advise on secure implementation patterns, and help teams make informed security decisions.
Identify and Track Security Findings
- Document findings, assess severity, and track them through the remediation lifecycle to resolution.
Support Incident Response
- Help investigate and document security events, contribute to root-cause analysis, and support containment efforts.
Write Async Security Guidance
- Produce advisories, best-practice documentation, and practical guidance that helps engineering teams build securely across time zones.
Support Product Security
- Work with partners on the security posture of customer-facing services, contributing to reviews and assessments as needed.
What You Bring
Foundational AppSec Knowledge
- Understands common vulnerability classes, secure coding patterns, and how to conduct a meaningful code review.
Cloud Environment Exposure
- Has worked with GCP or a similar cloud provider and is comfortable with
IAM
, networking, and container concepts.
Code Literacy
- Reads and reviews code in one or more of: Go, Python, PHP. Does not need to be a software engineer, but can follow logic and spot issues.
Security Tooling Familiarity
- Has used or is familiar with
SAST
,
DAST
, or dependency scanning tools and understands how they fit into a development workflow.
Strong Written Communication
- Writes clear, concise async documentation - findings, advisories, guidance - that works across time zones and audiences.
Collaborative Mindset
- Partners effectively with engineering teams. Focuses on helping teams build securely rather than just identifying problems.
Self-Directed with Growth Mindset
- Eager to learn, comfortable with ambiguity, and able to make progress with minimal direction in a new and evolving team.
Nice to Have
Threat modeling experience;
Hands-on Kubernetes or container security experience;
Infrastructure security background - Linux, networking, vSphere/
ESX;
Familiarity with
NIST
CSF
,
PCI
, SOC 2, or ISO 27001 from a technical perspective;
Detection engineering or incident response experience;
Experience building security automation or internal tooling;
Relevant certifications (
OSCP
,
GWAPT
,
CKS
, or similar hands-on certs).
Xsolla operates across multiple time zones. Strong written communication is essential - you will need to document your work clearly so findings and context are not lost across handoffs. We value directness, intellectual honesty, and follow-through. If you do not know something, say so and find out. If you find something, explain it clearly and see it through to resolution.
Location: Baku
Workplace: onsite
ABOUT YOU
We are looking for a junior application security specialist to join a growing security team at Xsolla. This is a hands-on role where you will work closely with senior specialists to identify, assess, and help remediate security vulnerabilities across our products and infrastructure.
You will be involved in day-to-day AppSec work - code reviews, vulnerability triage, threat modeling, and security testing. You are curious, detail-oriented, and eager to develop deep expertise in application security. You do not need to have all the answers, but you ask the right questions and follow through.
This is a strong learning environment. You will be exposed to real-world security challenges in a payment platform operating at scale, and supported by experienced security specialists who will help you grow.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Triage Security Findings
- Assess incoming bug bounty reports and scanner findings. Evaluate validity, calculate real severity, and escalate appropriately with clear written summaries.
Assist with Vulnerability Assessments
- Participate in security assessments of web applications and APIs. Help identify and document risks in new features and existing systems.
Write Clear Security Documentation
- Document findings, reproduction steps, and remediation guidance in a way that engineering teams can act on.
Support Threat Modeling
- Participate in threat modeling sessions. Learn to identify trust boundaries, data flows, and attack surfaces in system designs.
Monitor Security Tools
- Help operate
SAST
,
DAST
, and dependency scanning tooling. Track findings, reduce noise, and support remediation workflows.
Support Code Reviews
- Review code for common vulnerability classes under guidance of senior specialists. Learn to identify security issues across PHP, Python, and Go codebases.
Stay Current
- Follow developments in the security community. Bring awareness of new vulnerability classes, CVEs, and attack techniques relevant to our stack.
What You Bring
Web Security Fundamentals
- Solid understanding of common vulnerability classes:
OWASP
Top 10,
CSRF
,
XSS
,
IDOR
, SQL injection, open redirect, authentication and session management weaknesses. You understand root causes, not just names.
Web and Browser Fundamentals
- Solid understanding of how web applications work: HTTP request/response cycle, client-server model, REST APIs, how browsers handle same-origin policy, cookies and their attributes, and
CORS
. This is the foundation everything else builds on.
Security Testing Tools
- Hands-on experience with Burp Suite or similar web application security testing tools. You have used them to intercept, modify, and replay requests — not just run automated scans.
Vulnerability Documentation
- Able to reproduce a vulnerability and write it up clearly: reproduction steps, proof of concept, and impact statement. Findings that engineering teams cannot reproduce or understand do not get fixed.
Secure Development Awareness
- Familiarity with foundational secure coding concepts: input validation, output encoding, parameterized queries, and least privilege.
Code Readability
- Ability to read and follow code in at least one language relevant to web security - PHP, Python, JavaScript, or Go. You don't need to be a developer, but you need to follow logic and spot security-relevant patterns.
Analytical Thinking
- You reason through problems methodically. You can explain not just what a vulnerability is but why it exists, how it is exploited, and what fixing it actually requires.
Clear Written Communication
- You write findings and summaries that are precise, reproducible, and useful to the engineers who need to act on them.
Curiosity and Initiative
- You dig into problems rather than stopping at the surface. When something looks wrong, you investigate before concluding
Nice to Have
Participation in bug bounty programs or
CTF
competitions;
Basic scripting ability for automation - Python or Bash;
Familiarity with CI/CD pipelines and where security tooling fits;
Exposure to cloud environments - GCP, AWS, or Azure;
Relevant coursework or certifications - eWPT,
CEH
, PortSwigger Web Security Academy progress, or similar entry-level credentials.
Xsolla operates across multiple time zones. Strong written communication is essential - you will need to document your work clearly so findings and context are not lost across handoffs. We value directness, intellectual honesty, and follow-through. If you do not know something, say so and find out. If you find something, explain it clearly and see it through to resolution.
Location: Dammam, Saudi Arabia
We are seeking a motivated Industrial Engineer to support project execution and performance improvement initiatives. The successful candidate will assist in project coordination, analyze performance data and KPIs, and contribute to continuous improvement efforts to ensure projects are delivered efficiently and on schedule.
Key Responsibilities
Support the planning, coordination, and execution of engineering projects.
Monitor and analyze project KPIs and performance metrics.
Coordinate with internal teams, contractors, and stakeholders to resolve project-related issues.
Assist in continuous improvement initiatives using Lean and Six Sigma principles.
Prepare project reports and maintain accurate documentation.
Qualifications
Bachelor's degree in Industrial & Systems Engineering or a related field.
Fresh graduate or up to 2 years of relevant experience.
Internship, co-op, or training in project management, operational excellence, or performance management is an advantage.
Knowledge of Lean, Six Sigma, and project management principles.
Strong analytical, problem-solving, and communication skills.
Full professional proficiency in English.
Preferred Certifications
Six Sigma Certification
PMP Certification (preferred)
Location: Palo Alto; New York; San Francisco; Montréal
Workplace: Remote
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
At Mistral, you’ll build and support the infrastructure behind sovereign AI. As a Site Reliability Engineer in the Fleet team, you’ll work at the intersection of frontier models, products, and compute, ensuring our large-scale Linux environments, cloud systems, and AI workloads run reliably. This role is about more than just systems, it’s about enabling customers to leverage Mistral’s sovereign AI solutions with confidence, while helping us evolve toward modern, cloud-native technologies.
What You Will Do
- Own and operate the infrastructure powering Mistral’s sovereign AI, including Linux environments, cloud systems, and AI workloads.
- Troubleshoot and resolve incidents to ensure high availability, performance, and security for our models, products, and compute platforms.
- Collaborate with research, product, and infrastructure teams to align systems with AI and customer needs.
- Provide technical support to customers and internal teams, diagnosing issues, guiding solutions, and ensuring smooth operations.
- Explore and contribute to modern cloud-native technologies, including Kubernetes and GPU orchestration, as we evolve our sovereign AI platform.
What We're Looking For
- Strong Linux system administration experience at scale.
- Proficiency in Slurm and/or Kubernetes to manage workloads effectively.
- Familiarity with distributed storage, high performance networking, cloud security, or GPU/AI/ML workloads is a plus.
- Customer-focused mindset: Ability to diagnose, explain, and resolve technical issues for users leveraging Mistral’s AI solutions.
- Pragmatic, collaborative, and hands-on - you thrive at the intersection of AI, infrastructure, and customer success, and are eager to drive modernisation in a fast-evolving landscape.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris; Stockholm; Madrid; Amsterdam; London; Berlin
Workplace: Remote
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
At Mistral, you’ll build and support the infrastructure behind sovereign AI. As a Site Reliability Engineer in the Fleet team, you’ll work at the intersection of frontier models, products, and compute, ensuring our large-scale Linux environments, cloud systems, and AI workloads run reliably. This role is about more than just systems, it’s about enabling customers to leverage Mistral’s sovereign AI solutions with confidence, while helping us evolve toward modern, cloud-native technologies.
What You Will Do
- Own and operate the infrastructure powering Mistral’s sovereign AI, including Linux environments, cloud systems, and AI workloads.
- Troubleshoot and resolve incidents to ensure high availability, performance, and security for our models, products, and compute platforms.
- Collaborate with research, product, and infrastructure teams to align systems with AI and customer needs.
- Provide technical support to customers and internal teams, diagnosing issues, guiding solutions, and ensuring smooth operations.
- Explore and contribute to modern cloud-native technologies, including Kubernetes and GPU orchestration, as we evolve our sovereign AI platform.
What We're Looking For
- Strong Linux system administration experience at scale.
- Proficiency in Slurm and/or Kubernetes to manage workloads effectively.
- Familiarity with distributed storage, high performance networking, cloud security, or GPU/AI/ML workloads is a plus.
- Customer-focused mindset: Ability to diagnose, explain, and resolve technical issues for users leveraging Mistral’s AI solutions.
- Pragmatic, collaborative, and hands-on - you thrive at the intersection of AI, infrastructure, and customer success, and are eager to drive modernisation in a fast-evolving landscape.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during
Pacific hours (8am to 5pm PT)
and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4 to 6+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Development experience in a scripting language (REACT, Node.js, Javascript, Python)
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Bogota, Colombia, providing support during 9am to 6pm US Central Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United States
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($2.2B) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
The Impact You’ll Make
As a Senior Technical Account Manager at Incode, you own the end-to-end technical relationship for a portfolio of strategic accounts. You're not an escalation path, you're a proactive technical partner embedded in the customer's world, translating complex integration challenges into delivery plans, keeping production environments healthy, and making sure Incode's products work the way they were designed to.
The Incode TAM role spans more ground than most: you'll operate as a solutions engineer, escalation point, implementation consultant, technical project manager, and trusted advisor depending on the day. The people who thrive here are comfortable with that range. They're resourceful, autonomous, technically deep, and genuinely motivated by customer outcomes.
What You’ll Own & Drive
Technical Relationship
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Serve as the primary technical point of contact for one or more strategic accounts across financial services, telecom, healthcare, and enterprise verticals
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Build trusted relationships with customer engineering teams, architects, and platform owners. Be present and credible in technical conversations at every level
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Maintain deep familiarity with each account's integration architecture, production environment, and technical roadmap
Implementation & Integration
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Lead and project manage technical onboarding for new use case and new product deployments
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Provide hands on guidance on Web and Mobile SDK integration, REST/webhook architectures, and backend configuration patterns
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Review integration designs, identify risks, and recommend architectural adjustments before they become production problems
Production Health & Incident Response
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Monitor account health, proactively identify degradation risks, and drive resolution before customers feel it
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Lead technical bridges during incidents: coordinate internal engineering, communicate clearly with customer stakeholders, and drive postincident reviews
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Own change and release management for your accounts: coordinate upgrade windows, test plans, and rollback procedures
Customer Advocacy & Internal Coordination
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Translate customer pain into actionable product feedback, synthesize patterns across accounts and bring them to Product and Engineering with clarity and data
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Pull the right internal resources (Product, Engineering, Support) behind the scenes so customers experience a unified Incode team
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Collaborate closely with your aligned Account Director on account strategy, health, and expansion opportunities
GenAI & Continuous Improvement
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Actively build and share AI assisted workflows that reduce repetitive work, accelerate customer onboarding, and improve documentation quality
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Contribute to the TAM team's shared knowledge base, playbooks, runbooks, and integration guides that make the whole team better
The Qualities That Set You Apart
Proven Multi-Account Manager –
You manage multiple complex accounts simultaneously without dropping threads.
Clear Communicator –
You can explain a technical problem to a CISO and an integration error to a backend engineer in the same conversation.
Autonomous Operator –
You don't wait to be told what to do — you're experienced operating in ambiguous environments with minimal guidance.
Proactive Problem Solver –
You have a track record of identifying and resolving issues before they escalate.
Your Background
Technical Depth – Required
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3+ years in a technical customer facing role: TAM, Solutions Engineer, Implementation Consultant, Customer Success Engineer, or equivalent
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Strong working knowledge of REST APIs, webhooks, and async integration patterns | you can review an API design and spot problems
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Hands on experience with Web and/or Mobile SDK integration (iOS, Android, JavaScript/TypeScript)
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Proficiency with SQL for log analysis, troubleshooting, and operational reporting
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Ability to build and interpret data analysis and reporting artifacts, usage trends, account health metrics, SLA tracking, and operational dashboards that inform both customer conversations and internal decisions
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Comfort with cloud infrastructure fundamentals (AWS preferred), you don't need to be a DevOps engineer, but you need to understand deployment models
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Scripting ability (Python, Bash, or equivalent), you automate your own repetitive work
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Proven ability to manage multiple complex accounts simultaneously without dropping
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Strong written and verbal communication, you can explain a technical problem to a CISO and an integration error to a backend engineer in the same conversation threads
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Experience operating autonomously in ambiguous environments, you don't wait to be told what to do
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Track record of proactively identifying and resolving issues before they escalate
Bonus
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Experience with identity verification, fraud prevention, or biometric authentication
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Familiarity with compliance frameworks relevant to enterprise customers (SOC2, PCI, GDPR/CCPA)
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Prior experience at a high growth SaaS or fintech company
Why Incode?
Mission with Meaning
– Shape how billions of people prove identity—safely, simply, and ethically.
Rocket-Ship Growth
– Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
– Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
– Operate like a founder with the resources of a unicorn.
Global Impact
– Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: Tel Aviv-Yafo, Tel Aviv District, Israel
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
As a SecOps Engineer, you will help protect Aidoc’s cloud environments, products, corporate systems, and sensitive healthcare data by investigating SIEM alerts, supporting incident response, and improving the quality of security monitoring and operations.
This is a hands-on security operations role for someone who can analyze security signals, understand real risk, communicate clearly, and help the organization detect, investigate, and respond quickly and effectively to security events.
You will work closely with real production environments, where accurate investigation, clear documentation, and practical escalation are critical to protecting sensitive healthcare data, customer trust, and the reliability of Aidoc’s clinical AI platform.
Responsibilities
Own the end-to-end investigation of SIEM alerts across cloud, product, identity, endpoint, and SaaS environments: analyze the relevant evidence, separate false positives from real threats, and prioritize cases based on risk and impact.
Escalate high-risk findings with a clear summary of what happened, what is affected, why it matters, and what actions are required.
Support incident response by collecting evidence, assisting with containment, tracking remediation, and maintaining clear investigation records for internal reviews, compliance needs, and post-incident learning.
Improve SIEM rules, dashboards, alert logic, playbooks, telemetry coverage, and detection quality to reduce noise and strengthen security monitoring.
Work with Security, IT, DevOps, R&D, Product Security, and Compliance teams to resolve issues and improve security operations.
Requirements
2+ years of experience in Security Operations, SOC analysis, detection and response, incident response, cloud security operations, or a similar hands-on security role.
Hands-on experience with SIEM-based investigations, including alert triage, log analysis, event correlation, evidence review, case prioritization, and escalation.
Experience working with security telemetry from cloud platforms, identity providers, endpoints, SaaS systems, network tools, application logs, and production environments.
Familiarity with cloud-native environments, including IAM, storage access, workloads, Kubernetes, containers, APIs, logging, monitoring, and CI/CD pipelines.
Understanding of common attack techniques, including credential compromise, phishing, privilege escalation, suspicious API activity, malware, data exposure, lateral movement, and cloud misconfigurations.
Experience with identity and endpoint investigation, including SSO, MFA, service accounts, privileged access, EDR alerts, and suspicious user or device activity.
Ability to use query or scripting languages such as KQL, SPL, SQL, Python, Bash, or similar.
Familiarity with incident response workflows, case management, evidence collection, remediation tracking, and post-incident review.
Strong analytical judgment, with the ability to separate false positives from real risk and explain findings clearly.
Ability to work independently, document investigations clearly, and escalate issues with the right level of urgency.
Strong communication skills and the ability to work with Security, IT, DevOps, R&D, Product Security, Compliance, and business stakeholders.
Close attention to detail, strong ownership, and comfort working in a fast-moving production environment.
Additional Strengths
Experience in healthcare, healthtech, medical devices, digital health, or regulated software environments.
Familiarity with HIPAA, GDPR, SOC 2, ISO 27001, NIST CSF, or similar security and privacy frameworks.
Familiarity with MITRE ATT&CK, detection logic, attacker behavior, and investigation playbooks.
Experience with threat hunting, detection engineering, malware analysis, forensics, or advanced incident response.
Experience with SOAR platforms, case management systems, threat intelligence feeds, detection-as-code, or SOC automation.
Experience improving SOC metrics such as alert noise, false-positive rate, time to triage, time to escalation, and investigation quality.
Experience working with sensitive data, PHI/PII, customer-facing environments, or audit-ready evidence collection.
Working at Aidoc
Our Perks:
Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives)
We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees.
Amazing and healthy breakfasts and lunches prepared daily by our personal chef!
Stocked up kitchen & meal card
Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
Amazing culture - collaborative, transparent & fun!
Attractive compensation package & benefits
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
УдалённоleadIndia; Cairo, Egypt; Amman, Jordan; Riyadh, Saudi Arabia; Dubai, United Arab Emirates
leadport of spain, Trinidad and Tobago; We welcome applications from candidates of all backgrounds and experiences
Не хотите искать каждый день?
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
San Francisco, CA | New York City, NY | Seattle, WA
УдалённоseniorГеография найма не уточнена
Salt Lake City, Utah, United States
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УдалённоPalo Alto; New York; San Francisco; Montréal; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
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