Location: Valencia
Workplace: Hybrid
ROLE HIGHLIGHTS:
Title: Supply Chain Intern
Department: Global Supply Chain - Valencia Office
Location: Valencia, Spain
Type of Contract: Internship, with opportunity to transition to a permanent position
Working model: On-site
Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters
As an R&D Supply Chain Intern, you help keep an aerospace R&D project in Valencia supplied with the parts, materials and services it needs to move forward. In a supply chain built around specialised components, long lead times and a limited supplier base, every RFQ sent on time and every delay caught early protects the project schedule. This is a real seat on a real programme, not a shadowing exercise. You will learn how flight-grade hardware actually gets sourced, from engineering requirement to delivered part, with experienced colleagues alongside you.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world’s largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Support the sourcing of components, parts and services across our supplier base, working alongside engineering, production and procurement
- Help translate engineering requirements into RFQs and supplier evaluations, learning how technical specifications become commercial decisions
- Monitor deliveries, follow up with suppliers on delays, and keep the team updated on order status
- Help spot supply risks early, including long lead times, single sources and obsolescence, and support the search for alternatives
- Support the R&D project in Valencia as needs and requirements change, adapting quickly alongside the team
What we’re looking for
Must haves:
- Currently studying, or recently graduated in, engineering (aerospace, industrial, mechanical or similar), supply chain, or business with a genuine technical interest
- Basic familiarity with engineering and manufacturing processes, ideally in aerospace (coursework, projects or student teams count)
- Comfortable reading technical documents such as drawings, specifications and datasheets
- More drawn to coordination and management (planning, follow-up, working with suppliers and teams) than to hands-on technical design
- Able to work under pressure and adapt when priorities and requirements shift
- Fluent English and Spanish, spoken and written
- Eligible for an internship agreement (convenio de prácticas) with a university or training institution
Nice to haves:
- Experience working with local suppliers in Valencia
- Some exposure to RFQs, supplier selection, ERP tools or Excel-based tracking
- Comfortable in a production plant environment and keen to work hand in hand with production and engineering teams
- Curiosity about how complex hardware gets built and bought, and the appetite to ask why
Application Process
- Talent Acquisition Interview
- Technical Interview
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Dakar, Senegal
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
In West Africa, people wait for symptoms to get worse, wait months for an appointment, and depend on a health system stuck in paper and manual processes. We exist to end that wait.
Founded in 2022 in Senegal, Tanel is the first digital health insurer in francophone West Africa, operating in Senegal and Côte d'Ivoire. With 30,000+ members, a network of 1,200+ health facilities and 400+ pharmacies, and revenue multiplied by 7 in 2025, Tanel has proven real product-market fit.
In 2026, Alan, Europe's prevention-first health insurer (€950M+ revenue, 1M+ members in France, Belgium, Spain and Canada), acquired Tanel to accelerate its expansion in Africa. Together, we are building the reference health insurer in francophone West Africa, aiming for $200M in revenue by 2030.
🚀 WHY JOIN NOW?
Care is our members' first point of contact, and today it runs on the energy of a small, committed team: about 5 people across Dakar and Abidjan, answering members, HR admins and providers on WhatsApp, phone, email and the app.
What got us here will not get us to the next stage:
- Scale: our member base is set to grow several times over in the next 3 years.
- Expansion: after Senegal and Côte d'Ivoire, we plan to open new countries in the coming years.
- Integration: we are moving Care Africa onto Alan's ways of working (KPIs, rituals, playbooks) and, in 2027, onto Alan's tools and platform.
- Performance: we need to structure our KPIs: what we measure, why, and how we act on it, from response times to member satisfaction.
This is a rare chance to shape a Care organization from the ground up, with the backing of a Care Ops team that has already done it in several countries (France, Belgium, Spain, Canada).
⭐ THE ROLE
As Care Ops for Alan Africa, you are the most senior Care person on the ground. You do not manage the team directly: our crew lead does. You own the transformation: how the team is organized, how it grows, how it performs, and how it converges with the rest of Alan. You are part of Alan's global Care Ops team, and you bring local reality into global decisions as much as you bring global practices to Africa.
Your missions include:
1/ Design and roll out the target operating model
- Turn Alan's Care model into a version that works for Senegal and Côte d'Ivoire: how agents split their time between members and improvement work, opening hours, weekends, service levels we commit to.
- Define the team structure for the next 3 years: roles, tiers, one team or one per country.
- Set up outsourcing where it makes sense, and manage the performance of our external partners.
- Build the hiring plan with the crew lead and take part in recruitment, including final-round validation.
2/ Lead the integration with Alan
- Bring Alan's KPIs, rituals and playbooks to the local team, and make sure they stick through training and follow-up.
- Help the crew lead grow the team and coach agents into Care Experts who own improvement projects.
3/ Own operational performance, quality and tools
- Structure our KPIs and reporting: what we measure, why, and how we review it every week, including member satisfaction on WhatsApp and phone.
- Diagnose root causes behind delays, backlogs and member pain points, and turn them into concrete actions.
- Make sure our tools (ticketing, WhatsApp, phone) are set up and fully operational, and lead the transition to Alan's stack with Product, so local needs are built in.
- Provide the inputs (volumes, hours, productivity) that feed our staffing model and budget, and challenge the outputs.
4/ Be the bridge between local and global
- Represent Care Africa in Alan's Care community: share what works, raise what doesn't, contribute to global projects.
- Contribute to Care's strategic plan, for Africa and at global level.
⭐ YOU WILL EXCEL IN THIS ROLE IF YOU
- Have 5+ years of experience in customer service or customer experience operations, including structuring, scaling or turning around a team.
- Have led change in teams or functions you did not manage, and know how to earn buy-in rather than impose a playbook.
- Are data-fluent: you set and track the right KPIs, read and challenge an analysis, and use numbers to make decisions. You do not need to build forecasting models.
- Are fluent in French and work comfortably in English, written and spoken.
- Know the West African context and adapt your approach to the people and the market you work with.
- Are structured, autonomous and at ease with ambiguity: much is still to be defined, and you will help define it.
- Care deeply about access to healthcare and want to have a real impact on members' lives.
Strong pluses: experience in health, insurance or assistance; managing outsourcing partners; leading a CRM or tooling migration; running WhatsApp or phone-heavy support; speaking Wolof.
🎁 WHAT WE OFFER
- Permanent contract, full time, based in our Dakar office, with regular trips to Abidjan.
- A central role in a fast-growing African healthtech, backed by Alan's global Care team.
- Comprehensive health insurance through Alan for you and your family.
- All the tools you need to do your best work.
- Learning and training opportunities: a flexible policy, budgets for books and conferences.
- For this role, we are hiring within the C to E level range https://alan.com/en/careers/a/salary-equity (pay scale to confirm).
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES
If this role excites you but you don't tick every box, we would love to hear from you. Everyone, including people from underrepresented groups, should feel free to apply: either we succeed, or we learn.
Location: Dubai
Workplace: hybrid
UAE is Capital.com’s largest and most complex MENA market, and you’ll be its single, accountable owner. You’ll run UAE marketing performance like your own business, managing the day-to-day plan, local channels and partners, while also supporting performance activity across the wider region. Strategy, brand and regional budget sit with the Head of Marketing, MENA, and your job is to execute against them with judgment, speed and full ownership of results.
Responsibilities:
Own UAE’s marketing performance day to day, treating local commercial outcomes as a
direct personal accountability, not a shared regional metric.
Execute the UAE portion of the regional marketing plan agreed with the Head of Marketing,
MENA, adapting tactics to local market conditions within agreed budget and brand
parameters.
Manage local brand, OOH, TV, radio, podcast, affiliate, and influencer relationships in UAE,
in coordination with central Centres of Excellence, who retain authority over execution
quality and standards.
Track UAE-specific brand health and digital reputation signals, surfacing issues early
rather than after they show up in the numbers.
Recommend budget reallocation and channel trade-offs for UAE to the Head of Marketing,
MENA, with clear rationale, rather than requesting sign-off without a point of view.
Escalate regulatory, cultural, or reputational risks specific to Dubai to the Head of
Marketing, MENA and relevant CoE leads, early and factually.
Build and manage the day-to-day relationships with UAE-based agencies, media owners,
and partners that make fast, well-judged local decisions possible.
Coordinate agency or junior marketing resource dedicated to UAE where the market
requires it.
Support Head of Marketing MENA with other markets as and when required with a
particular focus on supporting performance marketing across the region.
Requirements:
Industry Knowledge
5+ years of in-house experience running marketing execution or owning a market/channel budget in a regulated consumer industry (financial services, fintech or brokerage preferred)
First-hand knowledge of UAE channels: OOH, TV, radio, podcasts, affiliates, influencers and local sponsorships
Understanding of the SCA framework and UAE marketing rules, and the habit of checking before assuming
Problem-Solving
Able to spot which local opportunities fit agreed strategy and risk tolerance, and which don’t
Make quick, sound calls within your remit and know what needs Head of Marketing, MENA sign-off
Look for the root cause when a channel underperforms instead of adding spend
Collaboration & Influence
Work with Centres of Excellence on execution standards, not around them
Manage agencies, media and partners like someone who owns the outcome
Escalate risks early rather than explain them later
Mindset & Style
Treat UAE as your market, while final sign-off sits with the Head of Marketing, MENA
Comfortable working within set boundaries while still pushing for what the market needs
Low ego, high accountability: own results and misses alike
Fluent Arabic and English required
What you will get in return:
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about
you
—because your life outside of work matters just as much as your time on the clock.
Annual Performance Bonus:
Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- IT Engineer
- Location: Espoo, Finland
- Department: IT Service & Operations
- Reports to: IT Support and Assets Lead
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As an IT Engineer you will provide critical IT support and administration for our global workforce, ensuring operational continuity with a specialized focus on endpoint management, access control, and our audiovisual solutions.
As a key member of our global IT team, your primary function is to support our worldwide operations. You will be responsible for ensuring the reliability of our daily IT systems, operating and maintaining our AV and meeting room solutions, and assisting users globally. You will have previous IT experience and be capable of handling a variety of technical challenges within our established systems.
In this role, you will blend dedicated endpoint and Identity & Access Management (IAM) operations with broader support duties, ensuring smooth and secure workflows for our global workforce.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Global IT Support: Serve as a central pillar of our global IT operations by handling and resolving daily support requests, troubleshooting access, endpoint, and secure communication issues for staff worldwide.
- VIP & Executive Support: Act as a trusted point of contact for VIP and executive support requests, providing rapid response times and prioritized resolution to keep leadership productive and business-critical activities uninterrupted.
- Maintain Secure Communications Uptime: Operate, support, and troubleshoot our secure communications platforms and associated endpoint configurations to ensure continuous, encrypted, and reliable communication for critical operations.
- Meeting & AV Solutions: Operate, support, and troubleshoot our meeting room and audiovisual (AV) solutions to ensure reliable, high-quality collaboration for local and global meetings.
- Endpoint & Lifecycle Operations: Execute device provisioning workflows, apply standard MDM configurations, and ensure patching compliance across our hardware fleet (Windows, macOS, Linux) using established procedures.
- Identity & Access Management (IAM): Administer daily user access, SSO assignments, and permissions management for local and global operations, primarily utilizing Okta.
- Site Documentation: Create and maintain clear operational documentation for secure communications procedures, MDM configurations, and common issue resolutions.
WHAT WE’RE LOOKING FOR
Must haves:
- Previous experience in a hands-on IT support, systems administration, or IT engineering role.
- Solid troubleshooting skills across multiple operating systems, specifically Windows, macOS, and hands-on experience working with Linux environments, including command-line administration, configuration, and troubleshooting.
- Practical experience operating modern endpoint management tools (e.g., Intune, Kandji, Workspace One, Puppet, Ansible).
- Familiarity with identity and access management (IAM) platforms; specific experience with Okta is highly desirable.
- Proven experience working with complex AV and meeting room solutions (e.g., Logitech, Microsoft Teams Rooms, Crestron, Q-SYS, Extron), including setup, support, and troubleshooting; experience with custom-built AV setups for large event spaces is highly appreciated.
- Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, switching, VPNs) and experience troubleshooting secure network connectivity issues.
- Experience working with an enterprise IT Service Desk ticketing system.
- Ability to handle VIP support requests with urgency, discretion, and a strong service mindset, delivering speedy response times under pressure.
- Ability to manage daily operational priorities and communicate technical concepts clearly to non-technical users.
Nice to haves:
- Experience with ITSM tools such as Jira Service Management, ServiceNow, or Freshservice, including working to SLAs.
- ITIL Foundation certification or a good understanding of ITIL practices (incident, request, and problem management).
- Experience running onboarding and offboarding for new and departing employees, including hardware setup and account handover.
- Hands-on experience with hardware troubleshooting, repairs, and managing IT asset inventory.
APPLICATION PROCESS
- TA Screen (30 mins)
- Interview with hiring manager (60mins)
- Interview with Stakeholder team (30 min)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Mexico
Company Background
Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia.
Project Description
We are looking for a Salesforce Administrator to support and enhance the Salesforce environment used by the client's sales organization. This is a high-ownership role that combines independent solution delivery, complex production troubleshooting, and direct support for business users. Working alongside an experienced Salesforce Administrator, the specialist will have significant autonomy and shared responsibility for supporting the sales organization. The team is also introducing AI-assisted workflows to streamline support operations.
Technologies
Salesforce
SOQL, Apex
Salesforce Data Loader, Data Import Wizard
Claude Code
Jira, Jira Service Management
What You'll Do
Own end-to-end delivery of Salesforce solutions, from requirements gathering and solution design to configuration, implementation, and release;
Configure and maintain Salesforce Flows, custom objects, fields, record types, page layouts, Dynamic Forms, and other declarative features;
Investigate and troubleshoot production issues, analyze Flows, Apex logs, and SOQL queries, resolve configuration-related problems, and collaborate with developers on complex fixes;
Handle Salesforce support requests, including user access issues, data corrections, and business process troubleshooting, while reviewing AI-assisted tickets and preparing development tasks;
Collaborate with Sales, Customer Success, and Finance stakeholders to clarify requirements, manage priorities, and participate in sprint planning and release decisions;
Manage Salesforce user access, permissions, and licenses, and perform bulk data operations, including imports, updates, merges, and deduplication;
Build and maintain Salesforce reports, dashboards, and internal process documentation;
Job Requirements
4+ years of hands-on Salesforce administration experience, including end-to-end ownership of Salesforce solutions and improvements;
Strong knowledge of Salesforce Flows (record-triggered and screen), data models, and security configuration, including profiles, permission sets, permission set groups, roles, sharing rules, and field-level security;
Ability to read and understand SOQL and Apex, troubleshoot Flows, triggers, and batch jobs, and identify root causes of production issues;
Hands-on experience with Salesforce Data Loader or Data Import Wizard and bulk data operations, including data validation and quality checks;
Strong communication and stakeholder management skills, including experience working directly with senior business stakeholders and managing expectations;
Ability to independently manage multiple initiatives, balance competing priorities, and handle a high volume of support requests;
Strong customer-service mindset and willingness to provide direct user support through Slack and ticketing systems;
Nice To Have
Salesforce Certified Administrator (ADM-201), Salesforce Advanced Administrator or Platform App Builder certifications;
Experience with structured release management processes, including sandboxes, deployments, and branch-based workflows;
Experience with Jira or Jira Service Management for support and development workflows;
Experience supporting sales, advertising, or media organizations, including opportunity, quote, line-item, or CPQ-related data models;
Experience mentoring junior administrators and establishing team standards;
Experience with product ownership and requirements documentation;
What Do We Offer
The global benefits package includes:
Technical and non-technical training for professional and personal growth;
Internal conferences and meetups to learn from industry experts;
Support and mentorship from an experienced employee to help you professional grow and development;
Health insurance;
Sports activities to promote a healthy lifestyle;
Flexible work options, including remote and hybrid opportunities;
Referral program for bringing in new talent;
Work anniversary program and additional vacation days.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
About The Role
As Finance Operations Lead, you’ll own the core finance workflows that keep Humanoid running smoothly, from supplier invoices and payments through customer billing, transaction coding and categorisation, reconciliations and the general ledger.
A key part of the role is ensuring financial activity is captured completely and accurately in the ledger. You’ll establish clear coding standards and processes, and make sure transactions are classified consistently and supported by reliable source data.
You’ll also help build a best-in-class finance technology stack for a fast-growing, global business. You’ll lead the implementation and optimisation of finance systems and tools, and identify ways to use AI and automation to make processes faster, more accurate and easier to use. This includes accounting and ERP platforms, Ramp, modern banking tools and AI-enabled workflows.
You’ll work closely with the Financial Controller and FP&A Lead, and partner with our dedicated Supply Chain and Procurement teams to ensure purchasing activity flows into finance accurately and efficiently. This is a hands-on role for someone who enjoys both delivering the work and transforming how it gets done.
What You’ll Do
OWN FINANCE OPERATIONS AND LEDGER INTEGRITY
- Oversee accounts payable, including invoice processing, coding, categorisation, approvals, supplier queries, payment runs and reconciliation.
- Manage accounts receivable, including customer billing, cash application, transaction coding and collections.
- Ensure transactions are recorded completely, accurately and consistently in the ledger, with appropriate supporting documentation and coding.
- Maintain and improve the chart of accounts, coding guidance and transaction categorisation across entities, currencies, departments and relevant business dimensions.
- Review ledger postings and investigate miscoded, incomplete or unusual transactions, working with the relevant teams to resolve issues at source.
- Coordinate with Supply Chain and Procurement on the finance elements of procure-to-pay, including approval controls, purchase order and invoice matching, and accurate recording of commitments and spend.
- Coordinate vendor payments and cash operations across entities, currencies and banking platforms.
- Manage key balance sheet reconciliations, journals, accruals and other month-end close activities.
- Help ensure finance operations run reliably, with clear ownership, appropriate controls and minimal avoidable manual work.
BUILD A BEST-IN-CLASS FINANCE TECH STACK
- Lead the implementation and optimisation of finance tools, including ERP and accounting software, expense and payment platforms, modern banking tools and workflow automation.
- Help design an integrated finance technology stack that meets the needs of a scaling, multi-entity business, using tools such as Ramp and accounting platforms such as Xero or NetSuite.
- Improve the flow of transaction data from source systems into the ledger, reducing duplicate handling, manual entry and coding errors.
- Identify and deliver opportunities to automate repetitive finance work and improve the speed and accuracy of transaction processing.
- Evaluate and apply AI-enabled tools, including Claude, to practical finance workflows such as information processing, analysis, documentation and process support.
- Work with Supply Chain, Procurement, engineering and operations to improve the quality and consistency of financial data.
- Establish appropriate controls, governance and documentation as new tools and automation are introduced.
- Document finance processes and provide practical guidance so teams understand how to use them.
SUPPORT REPORTING AND COMPLIANCE
- Provide accurate, timely finance data to support reporting on actuals, cash, burn, vendor spend and other operating costs.
- Maintain clear visibility over cost centres, contracts, recurring expenses and supplier commitments.
- Prepare documentation and data for audit, statutory filings and compliance reporting.
- Maintain supporting reconciliations and schedules, and coordinate information requests with external auditors and advisers.
- Support VAT, and indirect tax obligations globally.
- Work with FP&A to reconcile actual results against budgets and forecasts and investigate material differences.
PARTNER ACROSS THE BUSINESS
- Be the first point of contact for day-to-day finance operations questions.
- Help teams navigate invoicing, expenses, payment and accounting processes, including the information needed for accurate transaction coding.
- Partner with Supply Chain and Procurement to establish effective handoffs between purchasing activity and finance.
- Support cost control and spend governance through accurate, timely financial information.
- Build strong working relationships across finance, procurement, engineering, supply chain, people and product.
We’re Looking For
- 7+ years’ experience in finance operations, accounts payable, accounting or financial control.
- Strong practical knowledge of accounts payable and receivable, transaction coding, ledger management, reconciliations and month-end close.
- Experience managing transactions from source documentation through coding, approval, payment or collection, and accurate ledger posting.
- Experience working with or supporting procure-to-pay processes in partnership with procurement or supply chain teams.
- Experience implementing or improving finance systems, workflows and automation in a growing business.
- Interest in building a modern, well-integrated finance technology stack and applying AI and automation to real operational problems.
- Confidence working with accounting or ERP systems, expense tools and online banking platforms.
- Strong attention to detail and a clear sense of ownership over the accuracy and completeness of financial records.
- A practical, service-oriented approach to helping teams follow finance processes.
- The ability to work independently while collaborating across functions and seniority levels.
Bonus Points
- Experience with Ramp, Xero, NetSuite or similar finance platforms.
- Experience with modern banking platforms and multi-entity, multi-currency operations.
- Experience using AI tools such as Claude or automation platforms in finance workflows.
- Experience in a hardware, manufacturing, robotics or other product-led business.
- Familiarity with UK, US, Germany or Canadian VAT and indirect tax obligations.
- Background in audit, compliance or internal controls.
- Experience in a venture-backed or globally distributed company.
What We Offer
- Competitive salary plus participation in our Stock Option Plan
- Paid vacation with adjustments based on your location to comply with local labor laws
- Travel opportunities to our Vancouver and Boston offices
- Office perks: free breakfasts, lunches, snacks, and regular team events
- Freedom to influence the product and own key initiatives
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics
- Startup culture prioritising speed, transparency, and minimal bureaucracy
Location: Baku
Workplace: onsite
ABOUT YOU
You will play a pivotal role in delivering high-impact software solutions across our platform. You bring curiosity, initiative, and a passion for clean, scalable systems. You collaborate effectively with teammates and cross-functional partners to design, build, and improve our technical stack. You’re hands-on, deeply engaged in the code, and consistently seeking better ways to solve complex engineering challenges.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Design, build and maintain scalable, responsive interfaces in React and TypeScript across multiple Business Accounts.
Build and own shared remote modules (Module Federation) that plug into several host apps, keeping them versioned, backward compatible and safe to deploy independently.
Build UI with our xui design system, and help improve it by contributing components and patterns.
Turn product designs and user stories into high-quality, accessible UI components.
Integrate with REST and GraphQL APIs, and implement clear state management.
Handle authentication and session flows between host apps and modules, including passing Publisher Account tokens securely.
Optimize performance, loading and caching across browsers and devices.
Refactor legacy code (for example, older React and react-router versions) toward current best practices.
Write clean, testable code and keep test coverage healthy.
Use AI tools (Claude Code, Cursor, etc.) every day to design, build, test and refactor code faster without lowering quality.
Add AI-assisted code review on top of manual review, check AI-generated code carefully, and help the team set good practices for AI-driven development.
Lead frontend design reviews and contribute to architecture decisions (ADRs).
Work closely with product, design, backend and partner teams such as Publisher Account and Site Builder to deliver features end to end.
Contribute to planning, estimation and delivery tracking.
Mentor engineers and give constructive code reviews.
Requirements
6+ years of professional software development experience.
4+ years of hands-on experience with React and TypeScript.
Deep knowledge of modern JavaScript (ES6+), HTML5, CSS3 and Web APIs.
Experience with design systems and CSS-in-JS (for example styled-components), and responsive layouts.
Experience with REST and GraphQL APIs; familiarity with WebSockets and real-time data.
Hands-on experience using AI coding assistants in daily work, and the judgment to review, test and correct what they produce.
Comfortable with Git, CI/CD pipelines (GitLab preferred) and agile workflows.
Experience with testing tools such as Jest, React Testing Library, Cypress or Playwright.
Good written and spoken English, with the ability to explain technical trade-offs to non-technical stakeholders
Nice to have
Experience with microfrontends (Module Federation) or monorepos.
Experience building or maintaining a shared component library or design system.
Experience with SSO, OAuth2 or JWT-based authentication across apps.
Experience working with a headless CMS.
Experience with Next.js, SSR/SSG or hybrid rendering.
Experience with B2B dashboards, admin tools or self-service portals.
Experience setting up AI workflows for a team, such as agents, custom skills or prompts, automated MR review, or AI-assisted testing.
A strong eye for UX polish, animation and interaction design.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Go: опыт от 3 лет, глубокое знание языка, конкурентности, runtime, GC, модели памяти и Generics. Профилирование (pprof, trace), оптимизация и разработка высоконагруженных, распределённых и отказоустойчивых систем.
Location: Baku
Workplace: onsite
ABOUT YOU
You will play a pivotal role in delivering high-impact software solutions across our platform. You bring curiosity, initiative, and a passion for clean, scalable systems. You collaborate effectively with teammates and cross-functional partners to design, build, and improve our technical stack. You’re hands-on, deeply engaged in the code, and consistently seeking better ways to solve complex engineering challenges.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Build and ship reliable, secure and scalable backend services in Go.
Own features from design to deployment, with attention to maintainability, security and performance.
Design and build APIs and SDKs used by Business Account frontends, microfrontends and other Xsolla teams.
Build and maintain identity flows such as user creation, login, MFA, SSO and token validation across multiple accounts and clients.
Design multi-tenant services with clear data isolation and per-account configuration.
Take part in architecture discussions and write or review ADRs.
Refactor legacy code to improve structure and efficiency without breaking existing features.
Own production readiness with Datadog: dashboards, monitors and alerts, APM and tracing, log analysis, incident response and root cause analysis.
Write clear, testable, well-documented code, with a focus on quality and automation.
Use AI tools (Claude Code, Cursor, etc.) every day to design, build, test and refactor code faster without lowering quality.
Add AI-assisted code review on top of manual review, check AI-generated code carefully, and help the team set good practices for AI-driven development.
Work with product, frontend, design and platform teams to agree on goals and deliver end to end.
Contribute to technical scoping and estimation.
Reduce technical debt and keep improving the developer experience.
Mentor engineers and give constructive code reviews.
Requirements
6+ years of professional software engineering experience.
2+ years of hands-on Go experience in production.
Strong experience with PostgreSQL and/or MySQL, including schema design and query performance.
Experience designing and building REST APIs (gRPC is a plus).
Hands-on experience with Docker, Kubernetes and Helm.
Experience with message brokers such as RabbitMQ or Kafka.
Comfortable with Git and CI/CD pipelines (GitLab preferred).
Solid understanding of authentication and authorization basics: OAuth2, JWT, sessions and tokens.
Hands-on experience with observability tools, ideally Datadog: metrics, logs, APM/traces and alerting.
Hands-on experience using AI coding assistants in daily work, and the judgment to review, test and correct what they produce.
Basic understanding of cloud platforms (Google Cloud Platform preferred).
Working knowledge of frontend technologies, especially React.
Good written and spoken English, with the ability to explain technical trade-offs to non-technical stakeholders.
Nice to have
Experience building scalable, secure login or identity platforms (Login-as-a-Service).
Deep knowledge of OAuth2, OIDC, SAML, MFA, and session and token management.
Experience with social login, SSO and federated identity.
Experience designing multi-tenant identity systems with isolation and configurability.
Experience delivering developer-friendly APIs, SDKs and integration docs.
Experience with OpenTelemetry, SLOs and error budgets.
Experience with B2B platforms, partner portals or marketplaces.
Experience setting up AI workflows for a team, such as agents, custom skills or prompts, automated MR review, or AI-assisted testing.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Paris, France
Workplace: Hybrid
About Ledger
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.
The Ledger Devices team is growing. We are taking secure hardware products for Web3 to the next level. Come be part of a very ambitious roadmap at the most respected brand in the industry. We are looking for a senior Mechanical Engineering Lead to help us drive the design of our next generations of products.
Reporting to the head of engineering, you will be responsible for all aspects of the Mechanical architecture.
What you will do:
- Lead the Mechanical design / architecture choices.
- Drive complex integrations of components and structure.
- Own the CAD and integrate all constraints from antenna, PCBA, connectors, …etc.
- Define and Validate reliability testing specifications.
- Drive molds and Tooling processes.
- Own exec relationships with key suppliers.
- Lead/build a team, teach best practices, and develop junior colleagues.
- Communicate with the extended hardware and firmware team members to ensure smooth program delivery.
- Drive DFM efforts, and Contract Manufacturer delivery of the chosen design.
- Lead the CMF definition of Ledger devices, at the intersection of product vision, industrial design requirements and manufacturing constraints.
- Prototype and debug devices in the lab, and perform device teardowns.
- Present clearly the technical choices and trade offs to the leadership team.
What we are looking for:
- 7+ years of experience in the consumer electronics industry, or in an industry where the skillset transfers well (e.g. Medical devices, Wearables, Telecom, IoT…etc.)
- Track record shipping devices to market successfully
- Experience in kicking off tools and processes at scale.
- Strong CAD skills in SolidWorks (preferred) or equivalent (e.g. Creo, Onshape), with a good grasp of GD&T.
- Proficient in tolerance analysis (arithmetic & statistical), and able to plan, conduct and review statistical process control (SPC) studies.
- A practical, hands-on engineer, comfortable troubleshooting directly in the lab and on the line. A natural leader that can develop and inspire others.
- Ability to thrive in a fast-paced environment.
- Willingness to deal with uncertainty and change.
- Curiosity about the crypto / blockchain industry a big plus
At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
- Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
- Health & Wellness support - Health and Life Insurance.
- Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
- Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
- Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Location: Chisinau, Moldova, Republic of
Workplace: on-site
Suntem în căutarea unui coleg autonom și atent la detalii, care va contribui la acuratețea proceselor de monitorizare și gestionare a mărfii.
Dacă ești motivat să înveți, ai o abordare analitică și îți dorești să faci parte dintr-o echipă profesionistă, te încurajăm să aplici – iar noi îți oferim training complet și suport pe perioada de integrare.
Responsabilitățile tale vor include:
Extracția și monitorizarea săptămânală a stocurilor din SAP, inclusiv urmărirea stocurilor existente în depozit și în magazine;
Gestionarea eficientă a stocurilor și a fluxului de marfă către magazine, în funcție de nevoile săptămânale de aprovizionare;
Furnizarea de informații relevante despre stocuri către departamentele implicate, pentru a facilita procesul de reaprovizionare;
Înregistrarea, verificarea și actualizarea dosarelor de produs, în colaborare cu echipele logistice și cele din depozit;
Respectarea termenelor de livrare și urmărirea fluxurilor logistice;
Colaborarea permanentă cu departamentele de flux, marketing și platformele logistice.
Calitățile și competențele necesare:
Cunoașterea limbii franceze, minim B2;
Studii superioare finalizate;
Cunoștințe Microsoft Office, cu accent prioritar pe Excel;
Experiența în utilizarea SAP va reprezenta un avantaj;
Spirit analitic și atenție la detalii: capacitatea de a interpreta corect datele și de a asigura corectitudinea informațiilor;
Abilități excelente de organizare: capacitatea de a gestiona diferite sarcini și de a menține ordinea în procesele de lucru.
Și pentru că apreciem implicarea și dorința de a învăța, oferim următoarele beneficii:
Tichete de masă;
Training inițial și asistență pe perioada de integrare;
Oportunități reale de dezvoltare a unei cariere într-un mediu profesionist, alături de echipe internaționale de succes;
O zi liberă în luna în care îți sărbătorești ziua de naștere;
Oportunitatea de a activa într-o companie internațională, cu sedii în 9 țări;
Posibilitatea de participare la activități, concursuri și animații în cadrul diverselor proiecte HR.
-
Location: Москва
**AEF (Agent Execution Framework)** — платформа Сбера для запуска и контроля AI-агентов и мультиагентных систем. Она делает работу агентов надёжной, наблюдаемой и безопасной. Сейчас мы выпускаем **AEF.Lite** — открытую версию платформы. Компании экосистемы должны разворачивать её у себя «одной командой» и сразу получать трейсинг, контроль и связь с Банком.
Ищем системного аналитика, который хочет вырасти в **solution-архитектора**. Вы разберётесь, как устроены агенты и инфраструктура у разных компаний, спроектируете для них лучшее решение и доведёте его до продакшна.
Обязанности
* исследовать архитектуру и инфраструктуру агентов в компаниях экосистемы: как агенты устроены, где запущены, какие ограничения по безопасности и сети. По итогам проектировать схему подключения к AEF
* проектировать дистрибутив AEF.Lite: из каких компонентов он состоит, как они взаимодействуют, как ставится и обновляется, как банковские сервисы заменяются open-source аналогами (OIDC/Keycloak, Kubernetes, Istio)
* проектировать сбор и передачу трейсов и метрик агентов: OpenTelemetry, access-логи окружения, Kafka-контракты, модель данных, обезличивание
* проектировать API и контракты интеграций и описывать нефункциональные требования: надёжность, поведение при недоступности каналов, безопасность, объёмы
* декомпозировать бизнес-сценарии в требования и архитектуру AI-решений, задавать критерии качества и безопасности агентов (guardrails, evals)
* быстро проверять архитектурные гипотезы на стенде вместе с разработкой и DevOps: прототип, замер, решение
* вести документацию как код (Markdown, PlantUML): требования, архитектурные решения, открытые вопросы, словарь
* сравнивать AEF с рыночными решениями (фреймворки агентов, observability, evals) и приносить лучшие практики в продукт.
Требования
* **опыт:** от 3 лет в системном анализе или проектировании IT-систем. Для кандидатов с глубокой экспертизой в разработке GenAI-продуктов готовы рассматривать меньший стаж
* **интеграции и архитектура данных:** проектирование REST/gRPC API, асинхронного обмена сообщениями (Kafka/PubSub), разработка форматов данных (JSON/XML) и контрактов (OpenAPI/AsyncAPI)
* **архитектура LLM-приложений:** понимание принципов работы генеративных моделей. Умение описывать обвязку вокруг модели (промпты, парсеры, оркестратор)
* **практический опыт разработки агентов:** работа хотя бы с одним из стеков: LangChain/LangGraph, CrewAI, прямые вызовы OpenAI/Anthropic API, Model Context Protocol (MCP)
* **инфраструктура:** базовое понимание контейнеризации (Docker), Kubernetes (умение читать манифесты `Deployment`, `Service`), концепции _service mesh_
* **моделирование и документация:** владение нотациями UML/C4 для создания sequence-диаграмм, диаграмм компонентов и развертывания
* **инструменты:** уверенное использование AI-ассистентов (Claude Code, Cursor, GitHub Copilot) для анализа кода, генерации прототипов и подготовки технической документации
Условия
* комфортный современный офис рядом с м.Кутузовская
* возможность выбрать удобный график – офис/гибрид
* ежегодный пересмотр зарплаты, годовая премия
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* программа адаптации и помощь руководителя на старте (для Junior позиций)
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* льготная ипотека для каждого сотрудника
* бесплатная подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
* корпоративная пенсионная программа
* отсутствие строгого дресс-кода.
Maven is looking for a Director of Marketing Operations who will own the systems, data, and reporting infrastructure behind our B2B Growth Marketing team — from HubSpot/Salesforce instrumentation to pipeline attribution to the budget that funds it all. Marketing Technology, Data & Attribution.
About the Role:
We are looking for a mission-driven health coach to join our team to provide world-class care delivery services to Maven members. Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their best experience and outcomes. Our team works to continuously learn more about members and ourselves, and you’ll move fast to adapt and grow as we implement data-driven strategies for improving the lives of our members through a shared coaching model. As a Care Coach, you’ll coordinate care for our members beyond the digital space. Through goal setting and program opt-in, you’ll drive behavior change and improved outcomes for higher risk members. Our Care Delivery team works remotely and supports Maven members 24/7/365.
Shift:
Monday-Friday 3-11:30p EST
What You’ll Do:
— Drive program engagement by clearly communicating the value of Maven’s care coaching model, optimizing opt-in rates, and supporting long-term behavior change
— Co-create SMART goals with members and own their progress by tracking adherence, adjusting care plans, and course-correcting within Maven’s clinical program design
— Manage a caseload of members and engage with them through ongoing messaging, video appointments, and outreach
— Adhere to clinical program guidelines and protocols while utilizing motivational interviewing skills and behavior modification techniques to remove barriers, influence sustained behavior change, and promote optimal health outcomes for members
— Move fast to assess member knowledge and barriers and provide personalized health education to members across varying ages, backgrounds, cultures, and literacy levels
— Collaborate with providers on members’ care teams to translate clinical recommendations into actionable next steps
— Lead with data by remotely monitoring member health data and platform activity to identify risks early and follow established protocols and procedures to take appropriate action
— Remove barriers to care by coordinating seamlessly across Maven’s digital network, in-person provider networks, and external partners as needed
— Embrace a continuous-learning mindset by participating in and leading efforts to improve quality of care and clinical outcomes
— Act as a team player by providing coverage to ensure that all members across the Maven platform receive appropriate care and timely responses when needed
What You’ll Bring:
— 1- 2+ years experience in clinical work as a nurse (RN) with focus on patient education, motivational interviewing, and driving clinical outcomes
— Demonstrated experience working with the maternity population and/or individuals navigating family planning or fertility care (trying to conceive, undergoing fertility treatment)
— Training and experience coaching individuals to achieve specific health outcomes (ie, medication management, nutrition and exercise goals, managing blood pressure)
— Ability to remain flexible with changes, work efficiently to meet member demand and have a growth mindset
— Ability to communicate with patients empathetically in writing and verbally, and passionate about creating a positive member experience with optimal outcomes
— Experience achieving KPIs relevant to patient outcomes, including but not limited to opt-in rates, follow-up adherence and member satisfaction
— Demonstrated ability to quickly learn and adapt to new digital health tools and platforms, with comfort operating in a fast-changing tech environment
— Embrace AI tools as part of daily workflows to enhance efficiency and improve member outcomes
— Strong telehealth competency, including comfort in conducting phone outreach and video calls
— Reliable access to high-speed internet
— Health coaching certification (NBC-HWC or ICF) is preferred, not required
— Experience in a start-up or fast-paced environment with ability to navigate systems quickly and adapt to change is preferred, not required
— Experience coaching across multiple modalities such as video, text/chat, and phone; adapting communication style to fit member need is preferred, not required
— Comfort with technology tools like Google suite, CRM platforms, EHRs, and Zendesk is preferred, not required
Salary and Benefits:
The base salary range for this role is $62,000 - $78,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
Work Authorization and Location:
This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location.
Benefits That Work For You:
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
— Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics
— Whole-self care through wellness partnerships
— Hybrid work, in office meals, and work together days
— 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
— Annual professional development stipend and access to a personal career coach through Maven for Mavens
— 401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Equal Opportunity:
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Security:
Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone.
Contact:
For general and additional inquiries, please contact us at careers@mavenclinic.com.
Location: Remote, South Korea
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Commercial Account Executive in our South Korea team, you'll drive GitLab's growth by helping Commercial organizations adopt, implement, and expand our AI-powered DevSecOps platform. You'll also elevate your impact through team leadership and mentoring. You'll primarily focus on commercial accounts across South Korea, guiding customers through their digital and DevSecOps journeys and driving pipeline generation that translates into measurable new ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. You'll also mentor and coach fellow team members, sharing knowledge and learnings to elevate team performance. In your first year at this level, you'll deepen executive-level customer relationships, continue building a healthy book of business, and demonstrate consistent top-tier performance while supporting the growth of your peers.
What you'll do
Own and grow a book of commercial accounts in your primary territory across South Korea, focusing on organizations that can benefit from GitLab's AI-powered DevSecOps platform.
Drive the full sales cycle with commercial customers by generating and qualifying pipeline through outbound prospecting, then leading discovery, negotiation, and close to create new ARR.
Work with your key customers to drive adoption and consumption in new products.
Meet or exceed quota by building strong, long-term customer relationships and acting as the primary point of contact for all commercial opportunities in your territory.
Articulate the value of GitLab to Commercial prospects and customers, clearly connecting our platform to their business outcomes, productivity goals, and security needs.
Manage your territory by documenting buying criteria and processes, defining next steps and owners, and keeping opportunity information accurate and up to date. Create clear quarterly forecasts against your plan through regular pipeline and deal reviews.
Collaborate closely with partners, Sales Development, Customer Success, Renewals, and Solutions Architects to drive new business, ensure adoption, and support expansion while minimizing churn and contraction.
Represent GitLab in customer meetings and events by driving attendance and delivering compelling presentations, proposals, and reports that communicate value and outcomes. Contribute customer ideas to our public issue tracker and apply MEDPICC and Command of the Message on all opportunities.
Mentor and coach fellow Commercial Account Executives, sharing sales strategies, customer insights, and lessons learned to help elevate team performance and contribute to team goal achievement.
Regularly meet on-site with key customers to develop and strengthen executive-level relationships, ensuring GitLab is viewed as a strategic, long-term partner at the highest levels of the organization.
What you'll bring
Ability to drive complex B2B software sales cycles and build trusted relationships with commercial and Commercial customers, ideally in a Commercial Account Executive or similar role serving Commercial customers.
Ability to quickly learn and sell a complex SaaS or DevSecOps platform to commercial and Commercial accounts, including identifying and breaking into new customers.
Excellence in operational rigor for deal management in Salesforce and Clari (or similar CRM and forecasting tools), with the ability to create reliable forecasts and manage your territory using both insight and data.
Skill in managing and closing larger, more complex deals in the Commercial segment using proven multi-threading, negotiation, and executive coverage strategies.
Self-starter who is a manager of one when it comes to territory account planning, quarterly and annual KPI execution, and driving new business acquisition and expansion through consultative, multi-stakeholder sales motions.
Demonstrated ability to mentor and coach peers, share knowledge and learnings across the team, and take on additional team-level responsibilities that elevate team performance and collective goal achievement.
Effective communication and interpersonal skills, with the ability to articulate value at all levels of the customer organization, lead clear and compelling customer conversations, and remain calm and solutions-focused under pressure.
Experience driving adoption and consumption with customers whilst leading your account team.
Outbounding: Not afraid to email, call, prospect into prospective accounts whilst building value narratives that land.
Adaptability, flexibility, creativity and a desire to build something new!
About the team
The Commercial Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our customers. As a Commercial Account Executive, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, Sales Development, Customer Success, Renewals, and partner teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared territory planning, regular deal reviews, and knowledge sharing focused on winning new customers, expanding existing accounts, and helping commercial organizations get the most value from GitLab.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Australia
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This role can be based in Sydney, Melbourne or Brisbane. As a Commercial Account Executive, you'll drive GitLab's growth by helping Commercialet organizations adopt, implement, and expand our AI-powered DevSecOps platform. You'll also elevate your impact through team leadership and mentoring. You'll primarily focus on commercial accounts across the Queensland territory with opportunities in South Australia, guiding customers through their digital and DevSecOps journeys and driving pipeline generation that translates into measurable new ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. You'll also mentor and coach fellow team members, sharing knowledge and learnings to elevate team performance. In your first year at this level, you'll deepen executive-level customer relationships, continue building a healthy book of business, and demonstrate consistent top-tier performance while supporting the growth of your peers.
What you'll do
Own and grow a book of commercial accounts in your primary territory across Queensland, focusing on organizations that can benefit from GitLab's AI-powered DevSecOps platform.
Drive the full sales cycle with commercial customers by generating and qualifying pipeline through outbound prospecting, then leading discovery, negotiation, and close to create new ARR.
Work with your key customers to drive adoption and consumption in new products.
Meet or exceed quota by building strong, long-term customer relationships and acting as the primary point of contact for all commercial opportunities in your territory.
Articulate the value of GitLab to commercial prospects and customers, clearly connecting our platform to their business outcomes, productivity goals, and security needs.
Manage your territory by documenting buying criteria and processes, defining next steps and owners, and keeping opportunity information accurate and up to date. Create clear quarterly forecasts against your plan through regular pipeline and deal reviews.
Collaborate closely with partners, Sales Development, Customer Success, Renewals, and Solutions Architects to drive new business, ensure adoption, and support expansion while minimizing churn and contraction.
Represent GitLab in customer meetings and events by driving attendance and delivering compelling presentations, proposals, and reports that communicate value and outcomes. Contribute customer ideas to our public issue tracker and apply MEDPICC and Command of the Message on all opportunities.
Mentor and coach fellow Commercial Account Executives, sharing sales strategies, customer insights, and lessons learned to help elevate team performance and contribute to team goal achievement.
Regularly meet on-site with key customers to develop and strengthen executive-level relationships, ensuring GitLab is viewed as a strategic, long-term partner at the highest levels of the organization.
What you'll bring
Ability to drive complex B2B software sales cycles and build trusted relationships with commercial and Commercialet customers, ideally in a Commercial Account Executive or similar role serving Commercialet customers.
Ability to quickly learn and sell a complex SaaS or DevSecOps platform to commercial and Commercialet accounts, including identifying and breaking into new customers.
Excellence in operational rigor for deal management in Salesforce and Clari (or similar CRM and forecasting tools), with the ability to create reliable forecasts and manage your territory using both insight and data.
Skill in managing and closing larger, more complex deals in the Commercial segment using proven multi-threading, negotiation, and executive coverage strategies.
Self-starter who is a manager of one when it comes to territory account planning, quarterly and annual KPI execution, and driving new business acquisition and expansion through consultative, multi-stakeholder sales motions.
Demonstrated ability to mentor and coach peers, share knowledge and learnings across the team, and take on additional team-level responsibilities that elevate team performance and collective goal achievement.
Effective communication and interpersonal skills, with the ability to articulate value at all levels of the customer organization, lead clear and compelling customer conversations, and remain calm and solutions-focused under pressure.
Experience driving adoption and consumption with customers whilst leading your account team.
Outbounding: Not afraid to email, call, prospect into prospective accounts whilst building value narratives that land.
Adaptability, flexibility, creativity and a desire to build something new!
About the team
The Commercial Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our Commercial customers. As a Commercial Account Executive, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, Sales Development, Customer Success, Renewals, and partner teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared territory planning, regular deal reviews, and knowledge sharing focused on winning new customers, expanding existing accounts, and helping Commercial organizations get the most value from GitLab.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Japan
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Japan. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a individual-contributor role for someone who has already led pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Japanese citizen based in Japan
Mandatory Japanese (native or professional level) and English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep, hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
ГибридDakar, Senegal
ГибридDubai
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УдалённоRemote, Japan; Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region