Location: Dubai
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are seeking a passionate, proactive, and results-driven Sales Development Representative (MEA) who is excited to contribute to a fast-growing and innovative company. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table.
You should be a strong team player with excellent communication skills, eager to learn and grow, and ready to make an impact from day one. Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated.
The role is based in Dubai, UAE.
Responsibilities:
Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio's products.
Market Research & Intelligence: Analyze the competitive landscape, identify target industry segments, and stay up to date on trends in CRM and low-code automation.
Collaboration with Sales & Marketing: Partner closely with sales executives to align on lead quality and conversion strategy, ensuring a seamless hand-off of qualified opportunities.
Pipeline Management: Keep CRM records accurate and up to date, manage lead and account data, and track progress against sales metrics.
Outbound Campaigns: Design and execute personalized email, phone, and LinkedIn outreach to engage prospects and build a strong, healthy pipeline.
Performance Optimization: Continuously test and refine outreach techniques, adopting best practices to improve prospecting effectiveness and results.
Requirements:
Industry Knowledge: 1-3 years of experience in an SDR, staffing, or related sales role, ideally within B2B SaaS, CRM, or automation software.
Proven Track Record: Demonstrated success in generating leads, consistently meeting or exceeding KPIs, and contributing to revenue growth.
CRM and Sales Tools: Proficiency with CRM software and experience using prospecting tools such as Sales Navigator, Outreach.io, or similar.
Understanding of AI & CRM Trends: Familiarity with AI developments and CRM software, along with an understanding of how these technologies impact business operations.
Availability to work from the office in a hybrid environment.
Fluency in English (B2) and Arabic.
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Dubai
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who we're looking for:
AI Consultant to help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.
The role is based in Dubai.
Key Responsibilities:
Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.
Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.
Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
Support customer presentations and executive discussions around AI strategy.
Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.
Required Skills & Competencies:
Strong skills in business analysis, process design, value mapping, and discovery.
Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
Hands-on experience designing or launching AI-powered solutions or AI agents.
Experience translating business requirements into solution designs.
Experience working with enterprise customers and multiple stakeholders.
Excellent executive communication and presentation skills.
Strong analytical and systems thinking.
Excellent spoken and written Arabic and English.
What to expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Sydney
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who we're looking for:AI Consultant to help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.The role is based in Sydney.Key Responsibilities:Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.Support customer presentations and executive discussions around AI strategy.Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.Required Skills & Competencies:Strong skills in business analysis, process design, value mapping, and discovery.Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.Hands-on experience designing or launching AI-powered solutions or AI agents.Experience translating business requirements into solution designs.Experience working with enterprise customers and multiple stakeholders.Excellent executive communication and presentation skills.Strong analytical and systems thinking.Excellent spoken and written English.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Компания Keepgo ищет Middle Product Manager для удалённой работы на полный рабочий день.
Задачи:
— Управление дорожной картой продуктов esimba.ai, keepgo.com и business.keepgo.com с приоритизацией инициатив на основе бизнес-целей, потребностей клиентов, аналитики и рыночных трендов
— Управление жизненным циклом продукта от этапа открытия до запуска и оптимизации
— Написание продуктовой документации, включая PRD, пользовательские истории и спецификации функций
— Сбор и анализ данных продукта (KPI, аналитика, отзывы клиентов, поддержка, A/B тестирование, исследование конкурентов) для выявления инсайтов и улучшений
— Координация работы между инженерными, дизайнерскими, продажными, маркетинговыми и поддерживающими командами
— Участие в управлении бэклогом, планировании спринтов и приоритизации в тесном сотрудничестве с инженерными и дизайнерскими командами
— Активное взаимодействие с B2B партнёрами для сбора обратной связи и согласования решений
— Использование AI-инструментов для ускорения доставки и повышения продуктивности
Требования:
— Свободное владение английским языком, включая письменное и устное общение
— Опыт работы не менее 2 лет в роли Product Manager или Business Analyst в софтверной компании (SaaS, B2B технологии или телеком)
— Высшее образование в области инженерии, компьютерных наук или смежных технических областях является преимуществом
— Опыт определения и документирования требований к продукту (PRD, пользовательские истории, критерии приёмки) на основе потребностей клиентов, исследований и обратной связи
— Опыт работы в кросс-функциональных командах с инженерами и дизайнерами в Agile-среде (Scrum/Kanban)
— Сильный аналитический склад ума, опыт работы с пользовательской аналитикой, воронками, A/B тестированием и улучшением продукта; знание аналитических инструментов (Google Analytics, Firebase, SQL или BI) приветствуется
— Владение инструментами управления продуктом и совместной работы (Jira, Confluence, Notion, Figma и др.)
— Понимание разработки продуктов для B2B/SMB сегментов
— Умение эффективно писать запросы, взаимодействовать с AI-системами и агентами, понимание особенностей и возможностей AI технологий
— Опыт работы в телекоммуникациях, eSIM, IoT или индустрии связности является преимуществом
Условия:
— Полностью удалённая, долгосрочная работа
— Оплачиваемый отпуск
— Возможность работать с международными B2B технологическими продуктами
— Работа с измеримыми результатами
— Коллаборативная и гибкая рабочая среда
Примечание: процесс найма включает минимум 2 видеоинтервью, обязательную проверку рекомендаций с предыдущих мест работы и, возможно, проверку биографии после начала работы.
Location: USA
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who we are looking for:Creatio is scaling fast — and we’re looking for a Sales Leader ready to make a big impact. As an Enterprise Sales Director, you’ll build develop and inspire a high-performing sales organization, shape sales strategy, win complex enterprise deals, and accelerate Creatio’s growth across the Enterprise and Commercial segments.This role will be based in the United States.Responsibilities:What You'll Own:Deliver on regional sales targets by executing Creatio's go-to-market strategyBuild and lead a high-performing team — hiring, developing, and retaining top talentRun a consistent, repeatable cadence of business development activityStay hands-on: actively participate in deals, partner engagements, and key sales conversionsMaintain accurate sales forecasting and report regularly on progress against targetsDrive urgency and adaptability, championing new ideas and process improvements across the teamHands-On Leadership:Craft and execute bold, creative sales strategiesBuild lasting C-suite and VP-level relationships directly with clientsGrow and support the channel partner ecosystemDeliver compelling, high-impact sales presentations and demosTeam Leadership:Recruit and develop exceptional talentBuild a culture rooted in ownership, accountability, and growthCoach and support your team to strengthen both performance and relationshipsGive timely, constructive feedback to support development and address underperformanceCollaborate seamlessly across in-office and remote, global teams with a strong "getting things done" mindsetRequirements:10+ years in enterprise software sales, including 4+ years in a front-line leadership roleBackground in enterprise B2B SaaS — spanning categories such as CRM, BPM, ERP, EPM, low-code/no-code, e-commerce, BI, CX, XM, HCM, supply chain management, or marketing automationA strong track record of effective people managementExcellent organizational, communication, and interpersonal skills, with a focus on team success and lasting client relationshipsExperience selling to large enterprises across industries, managing long sales cycles and large, complex dealsComfort operating in multi-channel, multi-product enterprise sales environmentsSharp understanding of key market and industry trendsA consistent history of meeting or exceeding quarterly and annual targetsA strong personal network within the regionSelf-motivated, energetic, and genuinely passionate about salesExperience thriving in a remote-first environmentWhat you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Kyiv; Lviv
Workplace: onsite
Ajax Systems — міжнародна технологічна компанія і найбільший у Європі виробник охоронних систем. Продуктам Ajax довіряють уже понад 4,5 мільйони кінцевих користувачів і 330 тисяч PRO-користувачів у більш ніж 180 країнах. Компанія пропонує комплексні рішення для захисту житлових і комерційних об'єктів різного масштабу. Нині портфоліо Ajax налічує 280 пристроїв для захисту від вторгнення, відеоспостереження, пожежної безпеки та комфорту й автоматизації. Кожного року ми демонструємо кратне зростання як у чисельності команди, так і в кількості користувачів у всьому світі.
Ajax Systems має виробництво повного циклу: від генерації ідей та створення прототипів до масового виробництва та продажу по всьому світу. Кожен департамент закриває певну операційну потребу бізнесу в повній мірі. Фахівці компанії залучені на всіх етапах: від виробничої лінії в Україні до логістичного центру в Польщі, звідки продукцію відправляють дистрибʼюторам по всьому світу.
Наразі ми в пошуку Consultant SAP EWM з досвідом впровадження SAP у виробничому середовищі.
Обов’язки:
Збирати, аналізувати та формалізувати бізнес-вимоги у частині складської логістики.
Аналізувати та моделювати складські бізнес-процеси
AS-IS / TO-BE
.
Налаштовувати та підтримувати
SAP EWM
: структуру складу, storage types, bins, warehouse tasks, waves, RF-процеси.
Конфігурувати стратегії розміщення та відбору,
wave management, slotting та rearrangement
.
Працювати з
product master та warehouse master data
, готувати шаблони та брати участь у міграції даних.
Налаштовувати та підтримувати
RF-процеси
й роботу мобільних пристроїв на складі.
Готувати функціональні специфікації, технічні завдання та декомпозувати вимоги в
user stories
.
Ставити задачі розробникам (
ABAP / EWM enhancements
) та контролювати їх виконання.
Брати участь у тестуванні: готувати тест-кейси, проводити
UAT
, працювати з тестовими середовищами SAP.
Брати участь у впровадженні SAP EWM:
customizing, testing, go-live та hypercare
.
Підтримувати та розвивати SAP EWM після впровадження.
Готувати навчальні матеріали та проводити тренінги для користувачів складу.
Вимоги:
Повна вища технічна або економічна освіта.
Від 2 років досвіду як
SAP System Analyst / SAP Consultant
, зокрема у проєктах впровадження SAP або автоматизації.
Від 2 років практичного досвіду роботи з
SAP EWM
.
Глибоке розуміння складських процесів:
inbound, putaway, picking, packing, outbound, inventory
.
Практичний досвід налаштування та підтримки SAP EWM.
Розуміння інтеграції
SAP EWM з ERP / S/4HANA, MM, SD, TM
.
Досвід роботи з master data та міграцією даних.
Досвід тестування SAP-рішень та участі у впровадженнях.
Англійська мова від
Intermediate
— усна та письмова.
Сильні аналітичні навички та системне мислення.
Уміння ефективно працювати з бізнес-користувачами та стейкхолдерами.
Проактивність, відповідальність та орієнтація на результат.
Буде перевагою:
Досвід роботи з
SAP S/4HANA та Embedded EWM
.
Розуміння
SAP TM
та інтеграції транспортної логістики з EWM.
Досвід роботи з автоматизованими складами:
MFS, conveyor systems
.
Базові знання
ABAP
для читання та розуміння розробок.
Досвід роботи за
Agile / Scrum
.
Від себе ми пропонуємо:
Роботу в одному з наших комфортабельних офісів. Офіс облаштований генератором та бомбосховищем;
Офіційне працевлаштування зі стабільною оплатою та всіма гарантіями Дія Сіті резидента;
Гнучкий графік без привʼязки до робочих годин;
Компенсація навчання;
Заняття англійською;
Медичне страхування;
Комплект системи безпеки Ajax (участь у проєкті бета-тесту — отримання та тестування нових гаджетів до їх релізу);
Різносторонні проєкти та професійне зростання;
Драйвову команду та zero bullshit culture.
Долучайтеся, щоб зробити Made in Ukraine синонімом надійності!
Location: Ukraine; North Macedonia; Turkey; European Union; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a hands-on Senior CRO Manager to drive conversion growth for one of our core D2C subscription products. You will be fully responsible for a continuous pipeline of A/B tests - from hypothesis and prioritisation through launch, analysis, and documented verdicts - working with the CRO Lead to grow the number of statistically validated winners across the funnel.
This is a high-impact role suited for someone who treats experimentation as a system, not a list of ideas. Tests without a clear hypothesis, verdicts called before the evidence supports them, and results that are not documented are not acceptable. You are expected to know the funnel numbers, segment before you conclude, and work closely with the data team, product, and engineering. The bar is high and so is the upside - performance here is directly and significantly rewarded, and strong operators take on bigger scope fast.
KEY RESPONSIBILITIES
- Experiment Pipeline: Own the A/B test backlog from hypothesis to launch. Prioritise ideas by expected impact, confidence, and effort, and keep the pipeline full so live traffic is always being used to learn.
- Funnel Analysis: Analyse the funnel in Mixpanel to find drop-offs, friction points, and segment-specific opportunities across devices and locales, and turn them into testable hypotheses.
- Test Analysis & Verdicts: Read results with statistical rigour, separate winners from directional trends and noise, and prepare clear verdicts for sign-off with the data team.
- Test Specification & QA: Write test specs and variant briefs that developers can build without follow-up questions, and check every variant before and after launch.
- Conversion Copy & Layouts: Produce conversion-oriented copy and layout variants that stay within compliance constraints on product claims.
- Documentation & Reporting: Keep every test documented in Notion with hypothesis, setup, result, and learning, and contribute to regular experimentation reporting for leadership.
- Mentoring: Support a junior CRO specialist on test design, analysis, and documentation standards.
QUALIFICATIONS
- Must-Have Experience
- CRO / Experimentation: 3+ years running A/B tests on a D2C subscription or consumer web product, with results you can attribute to your own work.
- Product Analytics: Hands-on proficiency in Mixpanel or a close equivalent - building funnels, segmenting by device and geography, and reading cohort behaviour without analyst support.
- Statistics: Working knowledge of significance, power, sample size, and common pitfalls such as peeking and sample ratio mismatch.
- Experimentation Platforms: Experience with a feature-flag or A/B testing platform (GrowthBook, Statsig, or close equivalents).
- Conversion Copy & UX: Ability to write and critique conversion copy and page layouts, grounded in behavioural psychology.
- AI Tooling: Active daily use of AI tools (Claude or equivalent) to accelerate concept, analysis, and prototype work.
- Compliance: Familiarity with consumer protection rules for subscription products and marketing claims is a bonus.
Leadership Attributes
- Holds a high bar for their own work and the team's - tests ship clean, documented, and correctly called
- Constantly learns and adopts new tools and methods
- Ambitious - driven to build large-scale products used by millions
- Explains decisions clearly in writing - a hypothesis, a verdict, or a prioritisation call can be understood without a meeting
- Communicates clearly and proactively in a remote, async environment
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Singapore
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
As a
Trader
, you will have an opportunity to combine the disciplines of risk management, research and technology to operate trading strategies across multiple asset classes. You will work closely with experienced traders, software engineers and quantitative researchers to ensure optimal system performance.
Responsibilities:
Operate automated, latency-sensitive trading systems
Conduct quantitative research into strategy performance, back-testing hypotheses and refine strategies
Adjust system parameters dynamically based on market conditions
Manually trade to reduce risk exposure when necessary
Identify opportunities for automation and propose improvements to trading systems and operational workflows
Develop internal tools and utilities to improve monitoring, operational efficiency, and desk processes
Communicate relevant market news, events, and system behaviour to team members in a timely manner
Generate feedback on trading system performance through analysis of system logs, executions, and market data
Required Experience:
Bachelor’s degree in Computer Science, Engineering, Mathematics, Statistics, Computational Finance, or an equivalent STEM field
Ability to understand and reason about complex distributed trading systems
Strong analytical and quantitative mindset
Proficiency in programming languages such as Python or C++
Meticulous attention to details, strong judgement and accuracy in work
Excellent verbal and written communication skills, with the ability to effectively interact and collaborate across research and engineering teams
Ability to adapt in a fast-paced, collaborative, and results-oriented environment, and thrive under time-sensitive and high-pressure situations
Self-starter with strong proactivity, sets ambitious goals, willingness to drive and own projects, and proactively identifies opportunities for impact
Nice to Have:
Prior trader or trading analyst experience preferred
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-PR1
Location: Abu Dhabi, UAE; Hong Kong SAR; Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Position Summary
The Lead AML Product Specialist, AI & Automation is responsible for improving AML workflows, systems and processes across the AML function.
The role will work closely with AML Operations, Investigations, Transaction Monitoring, KYC/KYB, Compliance, Data and Engineering teams to identify inefficiencies, improve processes and deliver scalable solutions. A key part of the mandate is to embed AI and automation into relevant workstreams, with measurable improvements in productivity, quality and effectiveness.
Key Responsibilities
Own and prioritise product and process improvement initiatives across AML operations.
Review existing workflows and identify opportunities to simplify, automate or improve how work is performed.
Drive end-to-end improvements across transaction monitoring, investigations, KYC/EDD, STR/SAR preparation, sanctions screening and case management.
Work directly with AML teams to understand operational pain points and redesign workflows where appropriate.
Translate AML and regulatory requirements into clear product requirements for Engineering, Data and AI teams.
Develop practical solutions that reduce repetitive manual work and improve the quality and consistency of AML reviews.
Embed AI-enabled tools into relevant AML workflows and ensure they are adopted in day-to-day operations.
Ensure appropriate controls, human review, escalation and auditability are built into new processes.
Track outcomes such as analyst productivity, turnaround time, false-positive reduction, investigation quality and control effectiveness.
Be accountable for demonstrating meaningful application of AI and automation across the AML workstreams under the role’s remit.
Requirements
6+ years of experience in AML, financial crime, compliance technology, product management or a related field.
Strong understanding of AML operations, including transaction monitoring, investigations, KYC/KYB/EDD and suspicious transaction reporting.
Experience improving or implementing AML systems, workflows or operational processes.
Experience working with AI, automation or data-driven solutions.
Strong product management, analytical and problem-solving skills.
Ability to translate AML operational needs into practical technology solutions.
Strong technology mindset and a track record of using new tools to improve how work is performed.
Experience in crypto, payments, fintech or financial services is preferred.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
WHO WE’RE LOOKING FOR
This role is for a recruiter who is comfortable working with technical profiles and understands that successful recruitment is more than simply forwarding CVs. You should be able to understand a vacancy, identify the right talent pool, find relevant candidates, conduct a strong first interview and keep the process moving until the candidate joins the company.
WHAT YOU’LL WORK WITH
Depending on current hiring needs, you may recruit:
• Software Developers
• QA Engineers
• DevOps / System Administrators
• Business & Data Analysts
• Other technical specialists
YOUR DAY-TO-DAY WORK
Discuss open positions with hiring managers and clarify requirements
Search for candidates using , GitHub, Telegram, Habr Career, hh.ru http://hh.ru/ and professional communities
Use Boolean and X-Ray search techniques to find passive candidates
Review CVs and profiles and conduct introductory interviews
Evaluate motivation, communication skills and overall fit for the role
Arrange technical interviews with relevant team members
Keep candidates informed throughout the process
Prepare and negotiate offers
Maintain an organized candidate pipeline and recruitment database
Track market trends and salary expectations
WHAT YOU SHOULD BRING
At least 1 year of IT recruitment experience
Experience hiring technical specialists
Good understanding of common IT roles, technologies and terminology
Ability to distinguish different seniority levels and understand basic technical requirements
Strong sourcing and headhunting skills
Confident use of and other professional platforms
Strong communication and negotiation abilities
Ability to manage several vacancies simultaneously
English B2+ for written communication and reading
Proactive approach and responsibility for results
Удалённоmiddle🔹 Keep candidates informed throughout the process
About Magic Eden and Dicey
Magic Eden reached unicorn status in just 9 months after launch, one of the fastest in history. They built a category-defining NFT marketplace from scratch and are now developing Dicey, a crypto casino and sportsbook platform targeting the $180B+ iGaming and sports betting markets. The team is small and fully remote, focusing on fast shipping, data-driven decisions, and rebuilding growth operations around AI.
The role
The position focuses on personalized retention in the iGaming industry, owning the full post-signup journey. Responsibilities include expanding the player segmentation framework, designing and running targeted offers and campaigns, and managing the associated P&L lever. The role is explicitly AI-native, involving building workflows, agents, and pipelines to run lifecycle campaigns efficiently. Half the job is problem identification, the other half is running experiments to find solutions.
What you'll do
— Own retention and monetization as a growth loop, setting targets, finding leverage, and driving post-signup metrics
— Own and evolve the player segmentation framework, deciding signals and company usage
— Build the AI-native growth stack including analysis, agents, and automated pipelines for segment surfacing, offer generation, and campaign execution
— Design and ship targeted offers such as reload bonuses, lossback, wager bounties, challenges, and win-back sequences; size, specify, ship, and measure them
— Analyze data warehouse and on-chain data to find patterns and create campaigns proactively
— Expand player signals including on-chain activity, status-match programs, social account linking, and others
— Run campaigns across channels like email, in-app, Telegram, with AI handling heavy lifting
— Collaborate with engineering and design to create product surfaces that enable repeatable processes
What they're looking for
— Strong intuition for player psychology and incentive design; experience in gambling, gaming, fintech, or consumer marketplaces is helpful
— Deep analytical skills, able to independently perform cohort analyses without waiting for data scientists
— AI-native mindset, already using AI to write queries, build analyses, and automate work, with desire to advance further
— High output with good judgment, generating many ideas and prioritizing tests effectively
— Bias to do it yourself, comfortable executing emails, queries, and specs personally
— Comfortable with ambiguity and building new playbooks
Backgrounds that tend to fit
— Growth PM at data-heavy consumer companies
— MBB consultants transitioning to product ownership
— Product-minded data scientists or analysts focused on shipping rather than reporting
Why this is interesting
— Competitive, top-of-market compensation
— Defining the role of a growth PM in an AI-native company without existing playbooks
— Early involvement in personalized retention, a key industry trend
— Real ownership of segmentation framework, product surface, and P&L lever with direct access to founders
Location: Almaty
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who we're looking for:
AI Consultant to help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.
The role is based in Almaty, Kazakhstan.
Key Responsibilities:
Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.
Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.
Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
Support customer presentations and executive discussions around AI strategy.
Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.
Required Skills & Competencies:
Strong skills in business analysis, process design, value mapping, and discovery.
Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
Hands-on experience designing or launching AI-powered solutions or AI agents.
Experience translating business requirements into solution designs.
Experience working with enterprise customers and multiple stakeholders.
Excellent executive communication and presentation skills.
Strong analytical and systems thinking.
Excellent spoken and written English.
What to expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Riyadh
Workplace: remote
We are looking for AI Business Conversation Analysts to support the development and improvement of AI models in Saudi Arabic (Najran ).
Job Type: Freelance
Location: Work from home
Work Schedule: Part-time - 10+ hours per week. Flexible - work whenever you want.
Start Date: Immediately
Duration: TBC
Rate: 15 USD/Hour
Help Shape the Future of AI
Are you a business professional, analyst, researcher, finance professional, or someone with a strong analytical background and excellent writing skills? Are you interested in helping shape the development of today’s AI models?
What You’ll Do
Review a scenario and identify the information or outcome to be explored.
Have a written 10–15-turn conversation with AI, progressively developing the topic.
Work on topics such as financial analysis, business reporting, research/policy evaluation, and data-driven decision support.
Conduct conversations in English and Saudi Arabic (Najran) while maintaining logical flow and professional communication.
What we’re looking for:
Native-level speaker of Saudi Arabic (Najran ).
Good command of English to understand project instructions and communicate effectively.
Strong analytical and business mindset.
Excellent written communication skills.
Professional background in areas such as business/data analysis, finance, research, STEM, or technical writing is preferred.
Ability to reason through scenarios and maintain logical, realistic conversations.
Ability to work independently and follow detailed instructions.
What We Offer
Flexible schedule
Opportunity to earn extra income
Timely payments
Remote work
The opportunity to contribute to the development of AI
Vendor Type
When applying, please select the option that best describes your working status.
Are you a Freelancer or Private Individual?
A Freelancer is someone who has a business license and may have a VAT number or EIN for tax purposes. A VAT (Value Added Tax) number is a unique identifier assigned to registered businesses in many countries; an EIN (Employer Identification Number) is a similar identifier used in the US. A Private Individual does not have a business license. If you aren’t sure, you are probably a private individual.
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
Location: Egypt
Company Overview
PartnerOne is a long-term software investment group that acquires, operates, and scales successful enterprise technology companies worldwide. With over 30 years of experience, PartnerOne owns and manages a portfolio of high-growth software businesses that serve more than 2,000 leading corporations and government organizations globally. Our focus on operational excellence, sustainable growth, and continuous improvement creates a high-performance environment where accountability, ownership, and collaboration drive success.
Position Summary
We are seeking a highly skilled CRM Software Engineer to support the development, customization, automation, and integration of enterprise CRM platforms, with a primary focus on Zoho CRM and the Zoho One ecosystem.
This role is responsible for translating approved business requirements and CRM architecture designs into working solutions through configuration, scripting, coding, automation, integrations, and system enhancements. The CRM Software Engineer will work closely with the Corporate CRM Architect, Business Analysts, and business stakeholders to build and maintain scalable CRM solutions that support multiple companies operating within a shared CRM framework.
The ideal candidate has experience working across multiple CRM platforms including Salesforce, Sage, Quickbooks, HubSpot, and Zoho CRM, with strong software development and systems integration expertise.
Key Responsibilities
CRM Development & Configuration
Configure and customize Zoho CRM modules, layouts, forms, fields, profiles, roles, and permissions.
Develop and maintain custom functionality within Zoho CRM and related Zoho applications.
Implement business workflows, blueprints, automation, approval processes, and notifications.
Create custom reports, dashboards, KPIs, and analytics solutions.
Configure CRM environments based on established solution designs and implementation specifications.
Software Development & Scripting
Develop custom solutions using:
Zoho Deluge
JavaScript
REST APIs
Webhooks
SDKs
Custom Functions
Serverless integrations
Write, test, deploy, and support CRM scripts and automation.
Create reusable components and development standards for multiple company implementations.
Troubleshoot, optimize, and enhance existing CRM functionality.
Integrations
Develop and maintain integrations between Zoho CRM and external systems including:
ERP platforms
Financial applications
Support platforms
Marketing automation systems
eCommerce solutions
Third-party APIs
Build API connections and middleware solutions.
Support data synchronization and workflow automation across platforms.
Data Migration & Conversion Support
Assist with data migration projects from:
Salesforce
NetSuite CRM
Microsoft Dynamics
HubSpot
Legacy CRM platforms
Perform data mapping, transformation, validation, and migration support.
Develop import and validation scripts to improve migration efficiency and data quality.
System Maintenance & Support
Troubleshoot CRM issues and provide technical support.
Monitor system performance and proactively address technical issues.
Participate in testing, deployment, and release management activities.
Maintain development, test, and production environments.
Support CRM upgrades and new feature deployments.
Requirements
Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent practical experience.
4+ years of experience in CRM development, software engineering, or business systems development.
Hands-on experience configuring, customizing, and developing within enterprise CRM platforms, preferably Zoho CRM.
Experience with CRM platforms such as Zoho CRM, Salesforce, HubSpot, Sage Intacct, NetSuite CRM, or QuickBooks.
Strong experience developing and supporting REST API integrations and third-party system integrations.
Proficiency in Zoho Deluge scripting and workflow automation.
Strong knowledge of JavaScript, SQL, JSON, and XML.
Experience with CRM customization, workflow design, business process automation, and data migration.
Experience implementing, enhancing, or migrating CRM solutions.
Knowledge of integration architecture, data mapping, and system troubleshooting.
Experience with Zoho One ecosystem, including Zoho Flow, Zoho Creator, Zoho Analytics, and Zoho Desk, preferred.
Familiarity with Salesforce administration or development is a plus.
Experience using Git or other source control platforms.
Strong problem-solving and debugging skills with the ability to identify and resolve complex technical issues.
Detail-oriented with excellent documentation and organizational skills.
Ability to collaborate effectively with cross-functional teams, including Sales, Marketing, Customer Success, and Operations.
Strong time management skills with the ability to manage multiple priorities in a fast-paced environment.
Commitment to continuous learning and staying current with CRM, automation, and software development best practices.
Location: India
Company Overview
PartnerOne is a long-term software investment group that acquires, operates, and scales successful enterprise technology companies worldwide. With over 30 years of experience, PartnerOne owns and manages a portfolio of high-growth software businesses that serve more than 2,000 leading corporations and government organizations globally. Our focus on operational excellence, sustainable growth, and continuous improvement creates a high-performance environment where accountability, ownership, and collaboration drive success.
Position Summary
We are seeking a highly skilled CRM Software Engineer to support the development, customization, automation, and integration of enterprise CRM platforms, with a primary focus on Zoho CRM and the Zoho One ecosystem.
This role is responsible for translating approved business requirements and CRM architecture designs into working solutions through configuration, scripting, coding, automation, integrations, and system enhancements. The CRM Software Engineer will work closely with the Corporate CRM Architect, Business Analysts, and business stakeholders to build and maintain scalable CRM solutions that support multiple companies operating within a shared CRM framework.
The ideal candidate has experience working across multiple CRM platforms including Salesforce, Sage, Quickbooks, HubSpot, and Zoho CRM, with strong software development and systems integration expertise.
Key Responsibilities
CRM Development & Configuration
Configure and customize Zoho CRM modules, layouts, forms, fields, profiles, roles, and permissions.
Develop and maintain custom functionality within Zoho CRM and related Zoho applications.
Implement business workflows, blueprints, automation, approval processes, and notifications.
Create custom reports, dashboards, KPIs, and analytics solutions.
Configure CRM environments based on established solution designs and implementation specifications.
Software Development & Scripting
Develop custom solutions using:
Zoho Deluge
JavaScript
REST APIs
Webhooks
SDKs
Custom Functions
Serverless integrations
Write, test, deploy, and support CRM scripts and automation.
Create reusable components and development standards for multiple company implementations.
Troubleshoot, optimize, and enhance existing CRM functionality.
Integrations
Develop and maintain integrations between Zoho CRM and external systems including:
ERP platforms
Financial applications
Support platforms
Marketing automation systems
eCommerce solutions
Third-party APIs
Build API connections and middleware solutions.
Support data synchronization and workflow automation across platforms.
Data Migration & Conversion Support
Assist with data migration projects from:
Salesforce
NetSuite CRM
Microsoft Dynamics
HubSpot
Legacy CRM platforms
Perform data mapping, transformation, validation, and migration support.
Develop import and validation scripts to improve migration efficiency and data quality.
System Maintenance & Support
Troubleshoot CRM issues and provide technical support.
Monitor system performance and proactively address technical issues.
Participate in testing, deployment, and release management activities.
Maintain development, test, and production environments.
Support CRM upgrades and new feature deployments.
Requirements
Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent practical experience.
4+ years of experience in CRM development, software engineering, or business systems development.
Hands-on experience configuring, customizing, and developing within enterprise CRM platforms, preferably Zoho CRM.
Experience with CRM platforms such as Zoho CRM, Salesforce, HubSpot, Sage Intacct, NetSuite CRM, or QuickBooks.
Strong experience developing and supporting REST API integrations and third-party system integrations.
Proficiency in Zoho Deluge scripting and workflow automation.
Strong knowledge of JavaScript, SQL, JSON, and XML.
Experience with CRM customization, workflow design, business process automation, and data migration.
Experience implementing, enhancing, or migrating CRM solutions.
Knowledge of integration architecture, data mapping, and system troubleshooting.
Experience with Zoho One ecosystem, including Zoho Flow, Zoho Creator, Zoho Analytics, and Zoho Desk, preferred.
Familiarity with Salesforce administration or development is a plus.
Experience using Git or other source control platforms.
Strong problem-solving and debugging skills with the ability to identify and resolve complex technical issues.
Detail-oriented with excellent documentation and organizational skills.
Ability to collaborate effectively with cross-functional teams, including Sales, Marketing, Customer Success, and Operations.
Strong time management skills with the ability to manage multiple priorities in a fast-paced environment.
Commitment to continuous learning and staying current with CRM, automation, and software development best practices.
Location: Brazil; Colombia; Mexico; Argentina; Chile; Uruguay
Company Overview
PartnerOne is a long-term software investment group that acquires, operates, and scales successful enterprise technology companies worldwide. With over 30 years of experience, PartnerOne owns and manages a portfolio of high-growth software businesses that serve more than 2,000 leading corporations and government organizations globally. Our focus on operational excellence, sustainable growth, and continuous improvement creates a high-performance environment where accountability, ownership, and collaboration drive success.
Position Summary
We are seeking a highly skilled CRM Software Engineer to support the development, customization, automation, and integration of enterprise CRM platforms, with a primary focus on Zoho CRM and the Zoho One ecosystem.
This role is responsible for translating approved business requirements and CRM architecture designs into working solutions through configuration, scripting, coding, automation, integrations, and system enhancements. The CRM Software Engineer will work closely with the Corporate CRM Architect, Business Analysts, and business stakeholders to build and maintain scalable CRM solutions that support multiple companies operating within a shared CRM framework.
The ideal candidate has experience working across multiple CRM platforms including Salesforce, Sage, Quickbooks, HubSpot, and Zoho CRM, with strong software development and systems integration expertise.
Key Responsibilities
CRM Development & Configuration
Configure and customize Zoho CRM modules, layouts, forms, fields, profiles, roles, and permissions.
Develop and maintain custom functionality within Zoho CRM and related Zoho applications.
Implement business workflows, blueprints, automation, approval processes, and notifications.
Create custom reports, dashboards, KPIs, and analytics solutions.
Configure CRM environments based on established solution designs and implementation specifications.
Software Development & Scripting
Develop custom solutions using:
Zoho Deluge
JavaScript
REST APIs
Webhooks
SDKs
Custom Functions
Serverless integrations
Write, test, deploy, and support CRM scripts and automation.
Create reusable components and development standards for multiple company implementations.
Troubleshoot, optimize, and enhance existing CRM functionality.
Integrations
Develop and maintain integrations between Zoho CRM and external systems including:
ERP platforms
Financial applications
Support platforms
Marketing automation systems
eCommerce solutions
Third-party APIs
Build API connections and middleware solutions.
Support data synchronization and workflow automation across platforms.
Data Migration & Conversion Support
Assist with data migration projects from:
Salesforce
NetSuite CRM
Microsoft Dynamics
HubSpot
Legacy CRM platforms
Perform data mapping, transformation, validation, and migration support.
Develop import and validation scripts to improve migration efficiency and data quality.
System Maintenance & Support
Troubleshoot CRM issues and provide technical support.
Monitor system performance and proactively address technical issues.
Participate in testing, deployment, and release management activities.
Maintain development, test, and production environments.
Support CRM upgrades and new feature deployments.
Requirements
Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent practical experience.
4+ years of experience in CRM development, software engineering, or business systems development.
Hands-on experience configuring, customizing, and developing within enterprise CRM platforms, preferably Zoho CRM.
Experience with CRM platforms such as Zoho CRM, Salesforce, HubSpot, Sage Intacct, NetSuite CRM, or QuickBooks.
Strong experience developing and supporting REST API integrations and third-party system integrations.
Proficiency in Zoho Deluge scripting and workflow automation.
Strong knowledge of JavaScript, SQL, JSON, and XML.
Experience with CRM customization, workflow design, business process automation, and data migration.
Experience implementing, enhancing, or migrating CRM solutions.
Knowledge of integration architecture, data mapping, and system troubleshooting.
Experience with Zoho One ecosystem, including Zoho Flow, Zoho Creator, Zoho Analytics, and Zoho Desk, preferred.
Familiarity with Salesforce administration or development is a plus.
Experience using Git or other source control platforms.
Strong problem-solving and debugging skills with the ability to identify and resolve complex technical issues.
Detail-oriented with excellent documentation and organizational skills.
Ability to collaborate effectively with cross-functional teams, including Sales, Marketing, Customer Success, and Operations.
Strong time management skills with the ability to manage multiple priorities in a fast-paced environment.
Commitment to continuous learning and staying current with CRM, automation, and software development best practices.
Location: Sofia City, Bulgaria; Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
The Deputy Head of Transaction Monitoring is a senior 2LOD leadership role responsible for the execution, oversight, and continuous transaction monitoring framework across all regulated entities. The role sits within the Group Financial Crime & Compliance function and reports directly to the Head of Transaction Monitoring (TM).
The TM team is being built from the ground up and the Deputy Head is a foundational hire. The successful candidate will play a direct role in shaping how the function operates, establishing its culture, and setting the standard for how TM is executed across the Group. The decisions made and ways of working established in the early months of this team will define its trajectory.
The TM function is mid-build across detection capability, operating model, and platform infrastructure. The Deputy Head will drive delivery across a complex, multi-jurisdictional operating model — translating regulatory expectations into working controls, challenging first-line frameworks with credibility and precision, and providing structured, evidence-based oversight of TM risk across the Group.
All accountabilities are exercised on the direction of the Head of TM, or independently where the Head of TM is unavailable and the matter cannot be deferred without breaching a regulatory or operational obligation. The Head of TM retains ownership of the framework, regulatory relationships, and strategic decision-making. In the absence of the Head of TM, the Deputy will provide full operational continuity, maintaining oversight, escalation, and regulatory responsiveness across the Group
Responsibilities
TM Framework & Policy
Shape and evolve the Group TM framework with the Head of TM — policies, procedures, rule design methodology, threshold calibration, and the quality assurance regime.
Review and challenge Scenario Engineering outputs, rule specifications, threshold proposals, and back-testing results ahead of Head of TM sign-off.
Own the quality bar for QA and Governance outputs, ensuring they meet the standard expected by senior management and regulators.
Shape rule change proposals and threshold recalibrations through the change management process.
Drive TM minimum standards across entities, partnering with local Heads of Compliance to close gaps.
Delegated Authority & Decision-Making
Hold formal delegated authority from the Head of TM, stepping into the primary TM decision-maker role whenever they're unavailable and a decision can't wait. In this capacity, you will:
Approve withdrawal holds, account restrictions, and alert escalations.
Review L3 SAR referral packs for completeness and evidential sufficiency before they go to the entity MLRO.
Approve interim rule threshold changes that can't be deferred, recording the rationale for the Head of TM to confirm on their return.
Deputise fully for the Head of TM during leave or absence, holding full decision-making authority within the governance framework for that period.
Regulatory Engagement
Working under the Head of TM's direction, and independently when they're unavailable, you will:
Support the Head of TM in managing regulator relationships on TM matters.
Respond to supervisory queries, attend regulatory meetings, and represent the TM function at inspections.
Support the preparation and delivery of regulatory submissions, responses to supervisory feedback, and remediation communications.
Coordinate with entity MLROs and Heads of Compliance on jurisdiction-specific TM requirements.
Team Leadership
Provide day-to-day leadership and line management of TM specialist teams, alongside the Head of TM.
Lead recruitment, onboarding, and development of TM analysts across pillars.
Chair TM governance meetings, including in the Head of TM's absence.
Act as the senior escalation point for analysts, bringing decisions to the Head of TM where needed.
Drive risk culture across the TM function through visible leadership, consistent challenge, and clear communication.
Governance & Oversight
Uphold the governance boundary between TM compliance decisions and commercial interests, escalating to the Group Head of Compliance and Regulatory Risk if the Head of TM is unavailable to resolve a conflict.
Ensure 1LOD Alert Operations operates within the framework set by 2LOD, escalating any breach to the Head of TM.
Maintain audit-ready documentation across all TM governance activity.
Act as a senior escalation point for material TM issues, control failures, and emerging risks across all entities
Requirements
Extensive experience in financial crime compliance, with at least 3 years in a senior TM role (team lead, deputy head, head of TM, or equivalent) within a regulated financial services firm.
Experience in the
CFD, forex, or leveraged derivatives sector
, or with investment firms offering similar products.
Demonstrable experience making autonomous decisions on TM matters: alert escalation, SAR filing recommendations, account restriction approvals, and rule threshold adjustments.
Experience engaging directly with the FCA or another Tier 1 regulator (CySEC, ASIC, MAS, BaFin) on TM or financial crime matters, including responding to supervisory queries and attending regulatory meetings.
Experience with TM framework design or significant enhancement, including rule design methodology, threshold calibration, and quality assurance.
Working knowledge of AML/CTF regulatory requirements in at least two of: UK (FCA/MLR 2017), EU/Cyprus (AMLD/CySEC), Australia (AML/CTF Act/AUSTRAC), UAE (CBUAE).
Experience managing or overseeing a team of financial crime or TM specialists.
Strong written and verbal communication: the role produces materials for senior management, the CCO, the Board, and regulators
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
Location: New York, New Jersey, Massachusetts, Pennsylvania, Washington DC, North Carolina, Florida, Georgia
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:
The Vice President of Customer Success is responsible for ensuring Reltio customers achieve measurable business outcomes from their investment in Reltio’s cloud-native Context Intelligence AI ready data foundation. This leader will drive value realization and customer adoption of trusted, governed, and connected data as a foundation for operational systems, analytics, and AI.
Reltio’s customers are large, complex enterprises undergoing data transformation initiatives across domains such as Customer, Product, Supplier, and multi-domain data unification. Success in this role requires a deep understanding of enterprise data ecosystems, governance maturity, and cross-functional business value realization.
The VP of Customer Success will build and scale a global organization that ensures customers not only deploy Reltio successfully, but operationalize it as a mission-critical data platform—driving improved data quality, reduced operational friction, faster time to insight, and enablement of AI-driven use cases.
This role owns Gross Revenue Retention (GRR), customer adoption, expansion, and advocacy, and serves as the executive voice of the customer across Product, Engineering, and Go-To-Market teams.
Job Duties and Responsibilities:
Lead a world-class Customer Success organization capable of supporting Reltio’s growth ambitions which include increased renewal rates and reduced churn
Accelerate the expansion of our footprint within accounts through cross-sell and upsell
Improve overall lifetime value through higher product adoption, customer satisfaction and overall health scores
Accelerate new business growth through greater advocacy and customer reference-ability
Define and operationalize a value realization framework tied to measurable customer outcomes
Ensure customers successfully adopt Reltio as a system of record as the foundation for AI driven functions across enterprise data ecosystems
Define the right structure and account alignment to enable CSMs to be subject matter expertise in support of customers’ business outcomes
Define and operationalize a value realization framework tied to measurable customer outcomes
Successfully hire and scale a world-class, global team
Create a robust process for onboarding and ramping new team members
Build a culture of continuous learning and development both around best practices as well as build business knowledge to help drive value for customers
Align the company on a shared view of an ideal customer, including driving a segmentation of our customer base on key dimensions (e.g., business outcomes, industry, scale)
Map customer journey from pre-sales to implementation to go live and value realizations
Identify critical listening points across the journey and key metrics to measure impact
Develop clear, repeatable playbooks to drive impact at each step in the journey
Implement systems and processes to drive continuous improvement at each step of the journey
Create right processes and metrics to ensure CSMs are driving right account-level activities
Participate in an executive council of key customers and prospects to help shape and guide product and service improvements
Define and drive strategy around Customer Councils focused on specific industry or use case topics to drive engagement and thought leadership
Work with Marketing to create and deliver high-engagement customer conference (virtual, in-person, hybrid) to foster engagement within the customer base and drive thought leadership with prospects
Other duties and responsibilities as assigned.
Skills You Must Have:
Relevant Bachelor’s degree; preference for computer science or related degrees
A proven track record with 15+ years of experience in highly regulated environments including Life Sciences, Healthcare and Financial Services.
Experience with Software-as-a-Service (SaaS)/Platform-as-a-Service (PaaS) and Infrastructure-as-as-Service (IaaS)
Ability to manage influence through persuasion, negotiation, and consensus-building
Ideally combined background of post-sale and sales experience
Strong empathy for customers AND passion for revenue and growth
Deep understanding of value drivers in recurring revenue business models
Analytical and process-oriented mindset
Demonstrated desire for continuous learning and improvement
An enthusiastic and creative leader with the ability to inspire others
Excellent communication and presentation skills
Be sure to include any MDM, Cloud, Enterprise, SaaS experience.
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$245,000
—
$300,000 USD
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
ОфисDubai
УдалённоSydney
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УдалённоUkraine; North Macedonia; Turkey; European Union; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
Singapore
leadAbu Dhabi, UAE; Hong Kong SAR; Kuala Lumpur, Malaysia