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Location: Singapore About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We're looking for a Senior Customer AI Engineer who will join our Token Factory team to help our customers successfully transition from proof-of-concept to production and scale their AI workloads on Nebius infrastructure. This role sits at the intersection of engineering, delivery, and customer success – ensuring that what was promised during pre-sales actually works reliably in production. You will work closely with customer engineering teams, Solution Architects, and Product/Infrastructure teams to drive stable, performant, and cost-efficient deployments . This role is NOT: A sales role (though you will support expansion through value) A pure support role (you won’t just react to tickets) A solution architect role (you won’t design systems from scratch) You’re welcome to work remotely from Singapore . Your responsibilities will include: Own the production journey • Lead the transition from PoC to production • Ensure customer workloads are deployed, stable, and scalable • Drive time-to-production and time-to-value Ensure technical success in production • Understand customer architectures and use cases • Monitor and improve: o performance (latency, throughput) o cost efficiency o reliability • Identify and resolve bottlenecks proactively Act as a trusted technical partner • Work directly with customer engineering teams • Provide guidance on best practices and optimisation • Translate technical challenges into actionable solutions Manage risks and incidents • Act as a primary technical contact for production issues • Coordinate with internal teams to resolve incidents • Communicate clearly during high-pressure situations Drive continuous improvement • Identify opportunities to optimise and expand usage • Provide structured feedback to Product and Infrastructure teams • Help shape better solutions based on real customer needs We expect you to have: Technical background Practical knowledge of inference frameworks (e.g. vLLM, TensorRT, or similar) Solid understanding of: - cloud or infrastructure systems - distributed systems or high-load applications - AI/ML workloads (LLMs, inference, etc.) Ability to troubleshoot and reason about system performance Customer-facing experience Experience working directly with technical customers (e.g. engineers, ML teams) Ability to communicate complex topics clearly and effectively Ownership & execution Strong sense of ownership – you drive outcomes, not just tasks Ability to manage multiple customers and priorities Structured, proactive, and solution-oriented mindset It will be an added bonus if you have: Experience with GPU workloads or AI infrastructure Background in solutions engineering, SRE, or technical support in B2B environments Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Remote - Europe About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We're looking for a Senior Customer AI Engineer who will join our Token Factory team to help our customers successfully transition from proof-of-concept to production and scale their AI workloads on Nebius infrastructure. This role sits at the intersection of engineering, delivery, and customer success – ensuring that what was promised during pre-sales actually works reliably in production. You will work closely with customer engineering teams, Solution Architects, and Product/Infrastructure teams to drive stable, performant, and cost-efficient deployments . This role is NOT: A sales role (though you will support expansion through value) A pure support role (you won’t just react to tickets) A solution architect role (you won’t design systems from scratch) You’re welcome to work remotely from Europe . Your responsibilities will include: Own the production journey Lead the transition from PoC to production Ensure customer workloads are deployed, stable, and scalable Drive time-to-production and time-to-value Ensure technical success in production Understand customer architectures and use cases Monitor and improve: - performance (latency, throughput) - cost efficiency - reliability Identify and resolve bottlenecks proactively Act as a trusted technical partner Work directly with customer engineering teams Provide guidance on best practices and optimisation Translate technical challenges into actionable solutions Manage risks and incidents Act as a primary technical contact for production issues Coordinate with internal teams to resolve incidents Communicate clearly during high-pressure situations Drive continuous improvement Identify opportunities to optimise and expand usage Provide structured feedback to Product and Infrastructure teams Help shape better solutions based on real customer needs We expect you to have: Technical background Practical knowledge of inference frameworks (e.g. vLLM, TensorRT, or similar) Solid understanding of: - cloud or infrastructure systems - distributed systems or high-load applications - AI/ML workloads (LLMs, inference, etc.) is a strong plus Ability to troubleshoot and reason about system performance Customer-facing experience Experience working directly with technical customers (e.g. engineers, ML teams) Ability to communicate complex topics clearly and effectively Ownership & execution Strong sense of ownership – you drive outcomes, not just tasks Ability to manage multiple customers and priorities Structured, proactive, and solution-oriented mindset It will be an added bonus if you have: Experience with GPU workloads or AI infrastructure Background in solutions engineering, SRE, or technical support in B2B environments Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: London, England, United Kingdom Opportunity We are looking for an experienced, fully qualified Company Secretary to join our Finance and Tax team and support Brunswick’s international operations. This is a senior role at the heart of Brunswick’s governance framework, providing trusted advice to the Board of Directors and senior leadership. The Company Secretary will lead our corporate governance and regulatory compliance activities, ensuring Brunswick maintains high standards of governance and meets its obligations under the UK Corporate Governance Code and Companies Act 2006. Reporting to the Group Head of Tax and Partnership Affairs, the role will work closely with the Group Financial Controller and other senior colleagues across the firm, providing thoughtful, pragmatic guidance on governance and corporate matters. We are open to considering part-time or flexible working arrangements for the right candidate. About the Role Your key responsibilities will include: Board and governance Support the effective operation of the Board, including preparing agendas and papers, drafting minutes, tracking actions and ensuring appropriate follow-up. Act as a key point of contact for executive and non-executive directors on governance matters. Manage the forward calendar and terms of reference for the Board and its committees. Ensure the Board operates in accordance with the Articles of Association, shareholder arrangements, the Companies Act 2006 and other relevant governance and regulatory requirements. Keep the Board and senior colleagues informed of relevant developments in corporate governance and regulation. Committee support Provide company secretarial support to the Audit & Risk Committee. Attend committee meetings and prepare accurate and timely minutes. Track actions and support appropriate follow-up. Shareholder matters Maintain the shareholder register and oversee quarterly updates presented to the Board. Prepare and coordinate communications and documentation for shareholders. Work with the Head of International Tax to support partners on shareholder and share-related matters. Annual General Meeting Manage the end-to-end delivery of the Annual General Meeting. Prepare notices and supporting documentation. Coordinate communications with shareholders. Manage meeting arrangements and prepare minutes. Share buy-backs Coordinate the documentation and approvals associated with share buy-backs. Manage relevant filing and record-keeping requirements. Corporate documentation and records Draft resolutions, letters and other corporate documentation for entities and transactions across the Group. Maintain accurate and up-to-date statutory books and corporate records for the Group’s subsidiaries using Diligent. Maintain authorised signatory records. Own and maintain the Group structure chart. Statutory filings and compliance Manage the Group’s Companies House filings, including confirmation statements and other statutory returns. Ensure filings are completed accurately and on time. Maintain oversight of filing deadlines and other company secretarial obligations across the Group. Corporate transactions Lead the company secretarial and governance aspects of corporate and commercial transactions. Support matters including entity closures, share conversions and Group restructurings. Work closely with Legal, Finance, Tax and other colleagues to ensure transactions are appropriately documented and implemented. Advice and stakeholder support Provide thoughtful and pragmatic corporate governance advice to directors, Finance, Legal and other senior stakeholders across the firm. Support in-house Legal colleagues on company secretarial and governance matters. Work with and provide guidance to Executive Assistants on Board governance and administration. KYC Coordinate KYC requests relating to directors and senior management. Ensure relevant information is accurate, current and provided efficiently. What We’re Looking For We are looking for someone who brings: Significant corporate secretarial experience, typically gained over 6–8 years, with experience working in a UK-listed, highly regulated or complex international environment. Strong knowledge of the UK Corporate Governance Code, Listing Rules and Companies Act 2006, combined with the judgement to apply this expertise thoughtfully and pragmatically. Excellent written and analytical skills, with the ability to listen carefully, identify what matters and capture complex Board and executive discussions in clear, accurate and considered minutes. High emotional intelligence and strong interpersonal skills, with the confidence and judgement to build trusted relationships across executive and non-executive leadership while maintaining discretion and impartiality. Fellowship or Associate status with the Chartered Governance Institute (CGI, formerly ICSA) is required. A legal degree or professional qualification as a solicitor would be an advantage. Why Join Us Whether you are joining a client facing team, a core services team, or starting out on your professional career journey, joining Brunswick unlocks a range of employee benefits to support your financial future, health and wellness, family and community and continuous professional development. About Brunswick Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes. Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity. Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world. Brunswick is an equal opportunity employer.  All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law. Please read our Global Privacy Notice to understand how your data is managed.

Location: Colombia We are looking for a Credit Risk Analyst to join our Portfolio Strategy team and help us keep our retail credit portfolio balanced across risk, return, and capital use. You will be an independent partner to the Product and Underwriting teams, turning analysis into practical recommendations that shape how we grow. Challenges that await you: Ensure the bank's retail credit portfolio fits its business model, takes the right level of risk, and earns an appropriate return Provide independent oversight and challenge to Product and Underwriting teams on portfolio strategy, risk selection, and pricing Monitor portfolio performance and competitors, and recommend changes to improve the balance between risk, return, and capital use Calculate and monitor credit loss provisions Help optimize the capital consumed by the portfolio What makes you a great fit: Strong understanding of retail credit risk, portfolio management, and credit risk strategies Knowledge of credit loss provisioning under IFRS and US GAAP Understanding of how banks operate, capital adequacy, and credit risk RWA calculations Ability to assess and improve portfolio performance through risk, return, pricing, and capital use Ability to challenge business and underwriting decisions and turn analysis into practical recommendations. Good knowledge of SQL B1 or higher English level for effective communication with an international team Our ways of working : Innovative Spirit : a commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances Our benefits : Relocation support to one of our hubs with assistance for the employee and their family Flexible work from one of our offices Healthcare Coverage Education Budget: Language lessons, professional training and certifications Wellness Budget: Mental health and fitness activity reimbursements Vacation Policy: Annual leave and paid sick leave as per applicable policies

Location: United States; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We’re looking for someone to join our team in Lead Generation Strategy & Operations and play a key role in scaling our go-to-market operations. This role is at the intersection of technical problem-solving and operational excellence, focusing on building and maintaining tools, automations, and dashboards that empower our sales, data, and product teams to execute with precision. As part of the Revenue Operations team, you'll collaborate across functions to design and implement systems that streamline sales processes, enhance decision-making, and drive growth. The GTM Strategy and Operations team operates as strategic advisors to key cross-functional partners, podded by functional area (pre- vs. post-sale) to drive revenue acceleration, insights, and business growth. This is an exciting opportunity to bring technical and analytical expertise to a fast-paced, impactful environment. In this role, you will be responsible for: - E2E Process Management - Build and maintain strategic automations and standardized processes that support cross-functional teams and promote consistency and adoption. - Cross-Functional Collaboration - Collaborate with cross-functional teams (Marketing, Events, Partner) to drive initiatives that enhance revenue generation and operational effectiveness. - Leadership Partnership - Serve as a trusted partner to leadership, providing strategic insights, actionable recommendations, and performance reporting. - Experimentation - Develop and test new ideas, workflows, and sources that improve critical levers within each functional area. - Data-Driven Strategy - Oversee analytics and performance analyses across pre-sales functions. Identify areas of opportunity and acceleration; build dashboards and insights that inform experimentation and guide lever improvement. - Reporting & Analytics - Lead the design and management of dashboards, reports, and key performance indicators (KPIs) to measure and enhance team performance. Who you are We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You’ll strive with us if you: - Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech. - Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead. - Are analytical, efficient, and strive on solving complex challenges with a first principles mindset. - Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations. - Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside. What you bring - 4+ years of Revenue Operations at high-growth technology companies - Proven track record of developing and implementing end-to-end solutions, from data collection and analysis to execution. - Can break complex problems into smaller, actionable solution steps - Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g. Sigma) - Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. - Highly adaptable, with a proactive approach to problem-solving and process improvement. - Strong coachability and willingness to learn and adapt to new challenges. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key. This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international servicing landscapes — launching, testing and learning in operations, and scaling geo expansions, new product scaling, and new channel expansion — and you'll build the standards, methods, and team that make those programs repeatable at global scale via playbooks. What You'll Do Own the strategy and roadmap for how Customer Operations scales to support global expansion — new products, merchants/partners, geo launches, and channels — translating ambiguous, undefined business direction into structured programs and clear operating plans. Establish and modify the team's operational objectives, policies, procedures, and work plans; define the methods, frameworks, and success criteria used to run initiatives across regions. Lead, coach, and develop a team spanning two or more disciplines (e.g., program management and service delivery via process/continuous improvement); oversee professionals and, where applicable, other people leaders; delegate assignments and ensure effective execution. Drive the strategy and success of large-scale, cross-area programs for operations— merchant/geo launches, automation and efficiency programs, new-product scaling — managing scope, schedule, budget, dependencies, and risk across a complex, multi-market servicing landscape. Partner in lock step with Product, Engineering, Analytics, Risk, Training, Knowledge, and Service Delivery leads to run cross-functional discovery and scoping, coordinate planning, and oversee dependencies through the full program lifecycle. Build alignment across mid- to senior-level leaders cross-functionally; influence outcomes in complex or sensitive situations while strengthening those relationships. Own portfolio-level governance (working groups, weekly/monthly business reviews) to drive awareness, issue resolution, and decision-making; be accountable for decisions that affect team, program, and overall business results over a medium-term (1yr+) horizon and that can carry company-wide effects. Own post-launch operational performance for the global international operations portfolio and set up rituals and roles to support global business teams with transparent performance and improvement plans across servicing and operations. Serve as a recognized subject-matter expert and thought leader on the global servicing operating model; build networks and represent Customer Operations on broader, organization-wide initiatives. Champion an analytical, data-driven culture within the team and across Product, Analytics, Engineering, and the broader business. Develop communication and change-management plans for the portfolio, and own the processes for logging and tracking risks, issues, actions, and dependencies. Represent the unique customer servicing needs of global customers at scale across core operations. What We Look For 12+ years of relevant experience, including 5+ years leading teams and/or managing other managers or senior professionals. Experience building and scaling global customer experience operations and working in global environments across cultures and geographies. Deep program and process management expertise (PMP and/or Lean Six Sigma Black Belt a plus), with a track record of defining methods and standards — not just applying them. Broad, cross-disciplinary expertise and a strong understanding of how the wider organization and market operate, complemented by deep functional knowledge of customer care, fraud, and/or merchant operations (processes, systems, and key metrics). Strong knowledge of how shared services operate; experience in services, operations, and/or sales. Experience delivering programs across multiple geographies or markets strongly preferred; consumer lending or financial services background strongly preferred. Proven ability to work on unique, poorly defined problems that lack strategic direction — evaluating intangibles, applying conceptual thinking, and creating the approach and evaluation criteria. Demonstrated ability to influence and build alignment among diverse, senior stakeholders in complex or sensitive situations. Sound judgment to make discretionary decisions with significant latitude, balancing research, creativity, and business impact. Self-starter with a strong sense of urgency, accountability, and results orientation, and a genuine enthusiasm for developing people and building new capabilities. Base Pay Grade - N Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) CAN base pay range per year:  153,000 - 213,000 CAD Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key. This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international servicing landscapes — launching, testing and learning in operations, and scaling geo expansions, new product scaling, and new channel expansion — and you'll build the standards, methods, and team that make those programs repeatable at global scale via playbooks. What You'll Do Own the strategy and roadmap for how Customer Operations scales to support global expansion — new products, merchants/partners, geo launches, and channels — translating ambiguous, undefined business direction into structured programs and clear operating plans. Establish and modify the team's operational objectives, policies, procedures, and work plans; define the methods, frameworks, and success criteria used to run initiatives across regions. Lead, coach, and develop a team spanning two or more disciplines (e.g., program management and service delivery via process/continuous improvement); oversee professionals and, where applicable, other people leaders; delegate assignments and ensure effective execution. Drive the strategy and success of large-scale, cross-area programs for operations— merchant/geo launches, automation and efficiency programs, new-product scaling — managing scope, schedule, budget, dependencies, and risk across a complex, multi-market servicing landscape. Partner in lock step with Product, Engineering, Analytics, Risk, Training, Knowledge, and Service Delivery leads to run cross-functional discovery and scoping, coordinate planning, and oversee dependencies through the full program lifecycle. Build alignment across mid- to senior-level leaders cross-functionally; influence outcomes in complex or sensitive situations while strengthening those relationships. Own portfolio-level governance (working groups, weekly/monthly business reviews) to drive awareness, issue resolution, and decision-making; be accountable for decisions that affect team, program, and overall business results over a medium-term (1yr+) horizon and that can carry company-wide effects. Own post-launch operational performance for the global international operations portfolio and set up rituals and roles to support global business teams with transparent performance and improvement plans across servicing and operations. Serve as a recognized subject-matter expert and thought leader on the global servicing operating model; build networks and represent Customer Operations on broader, organization-wide initiatives. Champion an analytical, data-driven culture within the team and across Product, Analytics, Engineering, and the broader business. Develop communication and change-management plans for the portfolio, and own the processes for logging and tracking risks, issues, actions, and dependencies. Represent the unique customer servicing needs of global customers at scale across core operations. What We Look For 12+ years of relevant experience, including 5+ years leading teams and/or managing other managers or senior professionals. Experience building and scaling global customer experience operations and working in global environments across cultures and geographies. Deep program and process management expertise (PMP and/or Lean Six Sigma Black Belt a plus), with a track record of defining methods and standards — not just applying them. Broad, cross-disciplinary expertise and a strong understanding of how the wider organization and market operate, complemented by deep functional knowledge of customer care, fraud, and/or merchant operations (processes, systems, and key metrics). Strong knowledge of how shared services operate; experience in services, operations, and/or sales. Experience delivering programs across multiple geographies or markets strongly preferred; consumer lending or financial services background strongly preferred. Proven ability to work on unique, poorly defined problems that lack strategic direction — evaluating intangibles, applying conceptual thinking, and creating the approach and evaluation criteria. Demonstrated ability to influence and build alignment among diverse, senior stakeholders in complex or sensitive situations. Sound judgment to make discretionary decisions with significant latitude, balancing research, creativity, and business impact. Self-starter with a strong sense of urgency, accountability, and results orientation, and a genuine enthusiasm for developing people and building new capabilities. Please note that visa sponsorship is not available for this position. Base Pay Grade - N Equity Grade - 9 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT): $195,000 - $255,000 USD. USA base pay range (all other U.S. states): $173,000 - $233,000 USD. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Brazil Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client Our customer is a leading global financial institution with a strong presence across Capital Markets and Financial Services. The organization operates in a highly technology-driven environment where reliable, resilient, and high-performing trading systems are critical to business operations. The technology teams work closely with front-office trading desks, developers, quants, and business stakeholders to support sophisticated financial applications and ensure seamless technology operations across global markets. What You’ll Do Provide day-to-day application support for Fixed Income and Capital Markets trading systems, including application monitoring and responding to user queries through email and chat. Work closely with global and regional business users, Trade Floor teams, Developers, Quants, and Technology groups to investigate and resolve issues within agreed timelines. Log and manage requests, incidents, problems, and changes using ServiceNow and Atlassian JIRA. Troubleshoot production issues, perform root cause analysis, and track incidents through resolution. Support application rollouts, upgrades, deployments, and implementation activities, ensuring issues are identified and resolved effectively. Conduct end-to-end testing, regression testing, and QA for enhancements, bug fixes, and application changes before production releases. Partner with development teams to build solutions that leverage enterprise monitoring and logging, improve system resilience, and minimize manual maintenance. Develop a deep understanding of application components, functionality, interfaces, data flows, business rules, system dependencies, and operational processes. Proactively monitor system performance and identify opportunities to improve application stability, reliability, and operational efficiency. Participate in Disaster Recovery planning and testing, system changes, and server upgrade activities. Contribute to operational documentation and knowledge sharing to strengthen the team's ability to support critical applications. Follow ITIL best practices across Incident, Problem, and Change Management processes. Manage multiple priorities simultaneously while maintaining clear and effective communication with business stakeholders. What You Bring Professional experience supporting Capital Markets, Fixed Income, trading, or financial operations applications, particularly in a high-pressure production environment. Strong experience with application support, production troubleshooting, monitoring, incident management, and root cause analysis. Knowledge of ITIL service operations methodologies and experience working with service management platforms such as ServiceNow and JIRA. Strong understanding of IT operations practices, including monitoring, logging, alerting, application performance, and operational controls. Excellent communication and problem-solving skills, with the ability to manage business expectations and communicate effectively with both technical and non-technical stakeholders. Ability to work independently while also collaborating effectively within a global, cross-functional team. Strong understanding of application dependencies, system components, interfaces, data flows, and business processes. Experience reviewing and supporting system changes, application deployments, server upgrades, and Disaster Recovery activities. English level Intermediate/Upper-Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Cyprus Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: France Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Valletta, Malta Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Spain Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Lithuania Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Germany Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Poland Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Riga, Latvia Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sony Interactive Entertainment Security Architecture | Cloud | AI Security | Enterprise Platforms We are seeking a Staff Security Architect to help shape and secure the next generation of enterprise, cloud, platform, and AI-enabled technology. This role combines deep security architecture expertise with strong engineering judgment and the ability to influence technical direction across complex, global environments. The successful candidate will partner with engineering, infrastructure, product, and security teams to identify systemic risk, develop scalable security patterns, and guide secure adoption of emerging technologies, including generative AI and agentic systems. Key Responsibilities Design, review, and approve security architecture for enterprise, cloud, SaaS, platform, and application environments, balancing business objectives, engineering constraints, and risk. Lead cloud security architecture across AWS, Google Cloud, and hybrid environments, including identity, network security, data protection, logging and monitoring, key management, workload isolation, security posture management, and the effective use of native and third-party cloud security controls. Define and review security architecture for SaaS and PaaS platforms, including identity federation, privileged access, tenant configuration, data protection, API and integration security, logging, third-party risk, and secure adoption of enterprise SaaS services. Drive security throughout the software delivery lifecycle, including source control, CI/CD pipelines, build systems, artifact repositories, infrastructure as code, secrets management, code and artifact signing, software provenance, deployment automation, and security controls for developer platforms. Lead security architecture for AI-enabled systems, including generative AI, large language models, retrieval-augmented generation, AI agents, model-serving platforms, and AI-assisted developer workflows. Design mitigations for risks such as prompt injection, insecure tool use, excessive agency, sensitive-data disclosure, model or supply-chain compromise, unsafe output handling, and abuse of AI services. Define security requirements for AI data, models, prompts, embeddings, vector stores, APIs, tools, and agent identities, including least-privilege access, secrets management, encryption, isolation, provenance, logging, monitoring, and lifecycle controls. Architect and improve identity, authentication, authorization, network security, key management, cryptography, application security, and production security controls across complex environments. Identify security design gaps in existing and proposed systems; translate findings into practical architecture improvements, reference patterns, hardening standards, preventative controls, and responsible automation that improves repeatability and operational effectiveness. Provide technical leadership across multi-disciplinary teams, clearly articulating risks, tradeoffs, and recommended solutions to engineering leaders, business stakeholders, and audiences without a security background. Required Qualifications 15+ years of relevant experience in security architecture, security engineering, product security, cloud security, infrastructure security, or related disciplines, with demonstrated leadership at senior or staff level. Deep knowledge of security architecture principles across cloud, application, network, identity, platform, infrastructure, and enterprise environments. Hands-on experience designing or securing cloud-based and containerized environments, including major cloud platforms such as AWS or Google Cloud. Strong understanding of modern identity and access management, PKI, OAuth/OIDC, SAML, TLS, VPNs, secrets management, key management systems, cloud KMS, and HSMs. Expertise in network and application security controls such as WAFs, NGFWs, segmentation, DMZ design, DDoS mitigation, load balancing, proxies, intrusion detection/prevention, and host-based controls. Experience with secure software development, threat modeling, CI/CD and developer platforms, application security, and engineering mitigations across the software lifecycle. Working knowledge of AI/ML security concepts and the ability to evaluate security risks in generative AI, LLM, and agentic system architectures, including data flows, trust boundaries, model access, and tool integrations. Strong critical thinking, risk prioritization, communication, and influence skills, with the ability to lead through ambiguity and work effectively across global, cross-functional teams. Bachelor's degree in Computer Science, Mathematics, Engineering, Information Security, or equivalent practical experience. Preferred Qualifications Experience securing AI/ML platforms, generative AI applications, model gateways, RAG architectures, vector databases, or agentic workflows in production environments. Experience with AI security evaluation, red teaming, adversarial testing, model abuse testing, or control validation for AI-enabled systems. Experience securing large-scale Linux, distributed, multi-tenant, or high-availability production environments. Development or automation experience in Python, C++, Java, or similar languages. Recognized technical leadership through patents, publications, open-source contributions, conference participation, teaching, or security community involvement. Penetration testing, adversarial security, or attacker-minded design experience. Master's degree or Ph.D. in Computer Science, Mathematics, Engineering, Information Security, or a related field. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Jakarta, Indonesia Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. As Client Partner for Pinterest, you will grow Aleph's business in Jakarta where you will serve as the primary strategic growth driver and trusted media advisor for major brands, enterprise advertisers, and media agencies in Indonesia. You will be responsible for building high-touch executive relationships, driving Pinterest advertising revenue, and positioning Pinterest Ads as an essential full-funnel channel from inspiration and consideration to conversion and shopping. This is a commercial, client-facing role requiring deep expertise in digital media, agency holding networks, performance marketing, and the Indonesian consumer landscape. What you'll do Business Development & Revenue Growth Own and manage a designated portfolio/book of high-value brands and media agencies across Indonesia. Pitch and secure ad spend commitments for Pinterest Ads, consistently meeting or exceeding quarterly and annual revenue targets. Identify new market opportunities, cold prospects, and underpenetrated categories (e.g., Beauty, Fashion, E-Commerce, FMCG, Home & Living, Travel). Strategic Account Management & Partnerships Build multi-threaded relationships with C-suite executives, Media Heads, and Brand Managers across top agencies and brands. Lead Business Reviews (QBRs/EBRs), joint business planning (JBP), and pitch presentations tailored to client goals. Educate the Indonesian market on Pinterest’s unique value proposition: visual search, high commercial intent, visual discovery, and shopping integration. Campaign & Performance Strategy Partner with internal Account Managers and Ad Operations specialists to design, execute, and optimize goal-oriented ad campaigns. Leverage data-driven storytelling, audience insights, and media attribution models to demonstrate return on ad spend (ROAS). Guide clients on creative best practices tailored for Pinterest (e.g., standard pins, video pins, carousel pins, product tags, shopping ads). Cross-Functional Collaboration & Market Intelligence Act as the advocate for Indonesian clients, sharing localized feedback and market trends with global Pinterest and Aleph teams. Stay updated on competitive digital landscapes (TikTok Ads, Meta Ads, Google Ads) to effectively position Pinterest Ads. What you will need for this role Experience: 5+ years of digital advertising sales, media agency, or key account management experience within the Indonesian market. Domain Knowledge: Strong understanding of performance and branding ad solutions, programmatic buying, attribution models, and full-funnel media planning. Agency Network: Existing, strong network of contacts across top media agency holding groups (e.g., WPP, Omnicom, IPG, Publicis, Dentsu, Havas) and direct enterprise brands in Indonesia. Communication Skills: Professional fluency in Bahasa Indonesia and English (written and spoken). Platform Familiarity: Direct experience working with social ad platforms (Pinterest, Meta Ads, TikTok Ads, or Google Display Network). Experience with e-commerce integrations and catalog ads is a strong plus. Mindset: Proactive, goal-oriented hunter-builder mindset comfortable navigating fast-paced environments. Education: Bachelor’s degree in Business, Marketing, Communications, or a related field. What you'll love about us Competitive Package: Base salary, performance-based bonus structure, and comprehensive local health benefits. Growth Opportunities: Direct exposure to global platform ecosystems and fast-track career development within Aleph’s international network. Flexibility: Hybrid work culture based in Jakarta, balancing office collaboration with remote flexibility. Culture: Collaborative, meritocratic environment that values innovation, autonomy, and delivering real business outcomes. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. Why Join Us This is your chance to make a real impact by shaping the future of our talent strategy. You'll be part of a forward-thinking organization where your insights and leadership will help guide us toward global success. If you’re ready to be at the forefront of transforming talent management, we want to hear from you! “Share our similarities, celebrate our differences.” – M. Scott Peck #ALEPH We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH