Location: Remote, New York, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking to hire a Senior Solutions Architect, Enterprise to join our Field Engineering team. As a Solutions Architect, you will be a trusted technical advisor to some of our largest and most strategic customers, helping them evaluate, adopt, and expand their use of dbt.
You’ll partner closely with Sales to understand customers’ technical and business priorities, design solutions using the dbt platform, and demonstrate measurable value throughout the evaluation process. You’ll work across the customer lifecycle—from technical discovery and evaluation through adoption and expansion—while partnering with Product, Engineering, and our technology partners to bring customer needs back into the business.
This is a full-time position based in the New York City metro area.
Technologies You’ll Use
SQL, dbt, cloud data warehouses and lakehouses including Snowflake, Databricks, and BigQuery, AWS, Azure, and GCP, modern data integration and orchestration technologies, and AI-assisted productivity tools.
What You’ll Do
Lead technical discovery with enterprise customers, connecting technical requirements to business outcomes and measurable success criteria
Design enterprise-grade data transformation and analytics architectures using dbt
Partner with Sales to communicate the technical and business value of the dbt platform
Lead customer evaluations and technical validation, including trials and proof-of-value engagements when appropriate
Build trusted relationships with technical practitioners, data leaders, and executive stakeholders
Guide customers through technical architecture, security, governance, and deployment considerations
Partner across the customer lifecycle to support successful adoption and identify opportunities for expansion
Bring customer and field insights to Product and Engineering to help influence product strategy and roadmap
Build strong relationships with technology and consulting partners, including Snowflake, Databricks, AWS, and other members of the modern data ecosystem
Contribute technical expertise, reusable best practices, and thought leadership to the broader Field Engineering organization and dbt community
Skills We’re Looking For
4+ years of experience in sales engineering, solutions architecture, consulting, or a similar customer-facing technical role within data, analytics, or BI
Strong technical foundation in SQL, data transformation, ETL/ELT, and data modeling
Strong understanding of modern cloud data warehouse, lake house, and analytics architectures
Ability to uncover and translate technical and business requirements into concrete solutions and measurable outcomes
Excellent written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences
Ability to establish credibility and build trusted relationships with stakeholders ranging from data practitioners to senior executives
Ability to operate effectively in a fast-paced, evolving environment while collaborating across Sales, Product, Engineering, and Customer teams
Bonus Skills
Experience with dbt or analytics engineering
Experience with Snowflake, Databricks, BigQuery, or other modern cloud data platforms
Experience with data modeling methodologies such as dimensional modeling, Kimball, Data Vault, or 3NF
Experience with enterprise data integration or ETL platforms such as Informatica, Boomi, or Talend
Experience supporting complex enterprise technical evaluations, migrations, or transformation initiatives
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
OTE (On Target Earning)
$219,463.15
—
$274,329.23 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
УдалённоseniorRemote, New York, United States, AMER
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, TX | New York City, NY | San Francisco, CA
About AI Gateway
AI inference is becoming core infrastructure. Every serious application will need access to many models across many providers, with reliability, observability, security, cost control, and routing built in from the start. AI Gateway is Cloudflare's bet that this layer belongs at the network edge: close to users, close to compute, and simple enough that a developer can adopt it with one API change.
Developers using AI Gateway need answers to two questions. Is the model I'm calling working the way you say it does? And which model should I be using at all? You'll lead the models team that answers both.
You'll start with model operations. That's the work behind every model in the catalog: provider integrations, capability testing, pricing and metering, capacity, security reviews, docs, health, and deprecations. Sometimes a launch needs to go live within minutes of a lab's announcement. Sometimes the right call is to hold it. Cloudflare is an infrastructure company at heart, so reliability and accuracy come first; speed comes from preparation and automation.
Then you'll bring model intelligence online. That means turning what we learn from Gateway traffic into decisions for customers: capability maps, per-task rankings, auto-routing profiles that pick the right model for each request, evals and regression detection, and market intelligence developers can trust.
This is a people-management role reporting to the AI Gateway Engineering Manager. You'll hire, develop, and lead the team, and you'll stay hands-on: writing code, building agent-driven workflows, and getting into the details of a failed launch or a suspicious eval SLO. Expect to manage people, projects, model stock, and operations all at once.
About the Role
Build and lead the models team:
Hire, coach, and grow the people who run the catalog today and build its intelligence over time. Give people real ownership, give direct feedback, and grow leads who can run their own areas.
Run model launches end-to-end:
Scope integrations, coordinate testing and evals, confirm pricing, metering, capacity, and security, and get docs and announcements ready. Prepare day-zero launches in advance so they can ship in minutes.
Keep the catalog true:
Make sure what we publish (capabilities, limits, versions, prices) matches what developers actually get. Catch silent regressions, such as broken tool calling, truncated streams, quantization changes, or usage and pricing mismatches, before customers do.
Build model intelligence:
As it comes online, own the evals, capability maps, and per-task rankings behind our auto-routing profiles and model recommendations. Make sure they measure what they claim to, and connect regressions to routing decisions so customers who chose "auto" aren't the ones who discover a problem.
Treat the catalog and intelligence as products:
Have a point of view on which models belong in the catalog, which routing profiles to ship, and what market intelligence to publish. Base it on usage, quality, reliability, and cost data. Turn what you learn into roadmap input.
Run a lightweight operating cadence:
Keep one source of truth for what's in flight, who owns it, what's blocked, and what ships next. Keep Engineering, Product, Partnerships, and other stakeholders aligned and informed without status meetings.
Automate relentlessly:
Turn repeatable steps into scripts, tools, and agent workflows: endpoint validation, eval runs, catalog and pricing reconciliation, regression detection, and provider follow-ups. Manual effort per launch should fall as the catalog grows.
Responsibilities
Day-Zero & Quality Launches:
Ensure new models launch on day zero with tested capabilities, accurate pricing, docs, and a clear call on routing eligibility.
Catalog Reliability & Health:
Ensure the catalog reflects reality, and proactively identify when a model or provider is underperforming before customers notice.
Auto-Routing & Optimization:
Deliver auto-routing that measurably beats a fixed model choice on cost or quality for users.
Developer Trust & Methodology:
Build and maintain trusted rankings and recommendations grounded in solid methodology.
Partner & Stakeholder Management:
Set clear expectations for providers, while keeping Engineering, Product, Partnerships, and other stakeholders aligned.
Team Leadership & Growth:
Provide clear ownership and direction so the team knows what's next, who owns it, and how to grow into bigger roles.
Operational Scalability:
Continually drive down the human effort required for each launch, eval, and routing update through tools and automation.
Desirable Skills, Knowledge, and Experience
People Leadership:
Experience hiring, managing, and growing engineers or operators, giving direct feedback, delegating real ownership, and expanding scope without becoming a bottleneck.
Technical & Shipping Capabilities:
Proven track record of taking technical launches or integrations from ambiguity to production across teams and partners. Hands-on ability to write TypeScript, Python, or Rust, read API docs, inspect endpoints, and debug using terminal tools (logs, cURL).
Model Ecosystem Expertise:
Deep familiarity with new models, labs, and inference providers. Hands-on understanding of streaming, tool calling, structured outputs, rate limits, token pricing, and provider-specific model behavior variations.
Product & SRE Mindset:
Data-driven product instincts to advocate for adding, modifying, or retiring catalog items. SRE approach to defining, measuring, and alerting on service health, managing incidents calmly, and fixing root causes.
Agent Workflows & Detail-Oriented Execution:
Daily experience building with agents—scoping work, verifying outputs, and integrating deterministic checks or human judgment appropriately. Meticulous attention to detail regarding model IDs, context limits, per-token prices, and response fields.
Bonus Qualifications (Nice to Have):
Experience at an inference provider, model lab, model router, eval platform, or API company.
Background in evals, ranking/recommendation systems, observability, metering, or usage-based billing.
Familiarity with Cloudflare Workers, AI Gateway, Workers AI, or Replicate.
Relevant domain backgrounds in engineering management, SRE, partner engineering, evals/applied ML, technical program management, or solutions engineering.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $230,000 - $317,000
For New York City, New Jersey, Washington, Washington DC, and California (excluding Bay Area) based hires: Estimated annual salary of $275,000 - $303,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Oman
PipeCare Group
of companies has been helping the customers ensure the integrity of their pipeline and facility assets for over 20 years.
PipeCare Group is looking for an experienced
Team Leader [Operations]
who will lead the team of field Project workers and making sure that the Project work is executed in a safe, effective and efficient manner in line with the time, resources and financial planning.
Key Responsibilities & Authorities
Prepare, sign and submit pigging, daily, express and other relevant reports
Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, tool box and all other required tools for use in the field, etc.
Study and analyze project information document, operation manuals, pigging procedures and other project-related documents
Establish professional contact with client’s field personnel creating friendly working relations
Manage and develop the team to execute field work in a safe, effective and efficient manner in line with time, resource and financial planning.
Is authorized to stop execution of any work at site if it is unsafe or may create unsafe work conditions.
Coordinate field activities between the team, subcontractor, client and other involved parties.
Visit client’s sites (site kick-off meetings, field surveys, risk assessment review meetings, etc.).
Skills/Experience:
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector, preferably with ILI exposure
Computer skills in Microsoft word, excel and outlook at an intermediate level
Fluency in English, the language of the Territory is an advantage
Ability to travel extensively
Oman
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Budapest, Hungary
Location:
Hungary (Remote)
Status:
Full-Time | Permanent | Exempt Status
Pay:
USD $50,000 - $60,000
Requirement:
Bachelor's degree or equivalent practical experience
Looking for an impactful and exciting role with a strong focus on product design? Join Productive Playhouse as a Product Manager and help shape the experience across Central and pZero, our company internal linked contributing platform. In this flexible, remote role, you’ll turn user insights and stakeholder needs into thoughtful product solutions while partnering closely with engineering and cross-functional teams. No production frontend coding is required.
Key Responsibilities
Own the daily product loop for Central and pZero, from user evidence and problem definition through requirements, delivery, rollout, and adoption.
Translate user evidence and stakeholder input into clear product briefs and PRDs, including problem, scope, exclusions, success measures, and acceptance criteria.
Lead product design for core Central and pZero workflows, including journey mapping, information architecture, prototyping in Figma or an equivalent tool, and usability testing.
Partner with the external engineering team throughout delivery, clarifying requirements and keeping work moving through review and release.
Bring Product Quality into the work early enough to shape journeys, testability, and release evidence.
Own rollout and adoption for shipped features, ensuring intended users can find, understand, and use new functionality.
Track product outcomes after release, including adoption, task completion, cycle time, rework, defects, support burden, and the amount of follow-up required from the Director of Product.
Own manager-facing and worker-facing product documentation, including onboarding materials, tutorials, how-to guides, and release education.
Maintain a practical, shared design foundation with Iron Forge covering navigation, forms, tables, statuses, errors, permissions, accessibility, and responsive behavior.
Maintain shared product knowledge in company-approved project and knowledge management systems, including roadmap, decisions, user evidence, product behavior, and release learning.
Use approved AI tools and shared skills to improve the speed and quality of research, writing, analysis, prototyping, and documentation.
Collect and prioritize input from Operations, Product Quality, Engineering, support signals, and client programs.
Bring well-supported recommendations, backed by evidence and tradeoffs, to the Director of Product on major product decisions, while owning routine and reversible decisions independently.
Perform other duties and ad-hoc projects as assigned.
Qualifications & Skills
If selected to move forward in the recruitment process, candidates will be required to complete a pre-assessment. Completion of the required assessment is a prerequisite for advancement to the next stage of the selection process.
Bachelor's degree in a relevant field, or equivalent practical experience in product management or a closely related discipline.
Demonstrated experience as a product owner or product manager, ideally within AI workforce product; scope of ownership matters more than years of tenure.
Hands-on product or UX design experience, ideally including journey mapping, prototyping, and usability testing.
Proven ability to turn incomplete or conflicting stakeholder input into a clear, bounded product problem.
Experience working closely with engineering teams as a partner, not solely through ticket handoffs.
Comfort using data to make or evaluate decisions, including recognizing when available data is insufficient.
Experience owning outcomes after release, including adoption, documentation, and iteration based on real usage.
Working familiarity with AI tools for research, writing, prototyping, and documentation, with clear human review and accountability.
Strong written communication skills, able to produce material that developers, operators, managers, and users can act on directly.
Ability to work effectively across distributed teams and manage ambiguity without creating unnecessary noise.
Comfortable inspecting product behavior, reading technical material, and working with data; production coding is not required.
Cross-functional collaboration and conflict resolution skills, with the decisiveness expected of a single-threaded owner.
Work Environment & Physical Requirements
Occasional travel may be required for special meetings, training, or team gatherings at the company’s headquarters or other designated locations.
Routine use of standard office equipment such as computers, phones, filing cabinets, etc.
Strong visual acuity for reviewing detailed documents and data on computer screens.
Manual dexterity for operating a computer, including using a keyboard and mouse.
Ability to lift and carry office supplies or equipment weighing up to 25 pounds.
Clear verbal and written communication skills for collaboration across teams.
Capacity to manage tasks that require prolonged periods of focus and concentration.
Ability to handle the physical demands of a standard workweek, which may include occasional overtime, nights, weekends, and holidays, if needed.
About Us
As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service.
Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider.
Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity. Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients.
At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium, secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time.
Disclaimer
This job description is intended to describe the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties, responsibilities, and scope may change or evolve based on business needs and organizational priorities. Productive Playhouse reserves the right to modify, revise, or reassign responsibilities as necessary, consistent with applicable law.
Equal Employment Opportunity
Productive Playhouse is an equal opportunity employer. We are committed to fostering a diverse, equitable, and inclusive work environment and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, ancestry, disability, medical condition, genetic information, marital status, military or veteran status, or any other status protected by applicable law.
Employment Relationship
Employment with Productive Playhouse is at-will where permitted by law, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Where local laws require different terms or conditions, the employment relationship will be governed in accordance with applicable legal requirements.
Work Authorization & Verification
All offers of employment are contingent upon the candidate’s ability to provide valid documentation verifying identity and authorization to work in the United States or the applicable hiring location. Productive Playhouse participates in E-Verify where required by law.
Reasonable Accommodation
Productive Playhouse provides reasonable accommodations for qualified individuals with disabilities, in accordance with applicable law. Candidates or employees who require assistance or accommodation to perform the essential functions of the role may contact the Human Resources Department.
Location: Arlington, VA, United States
Job Title
CST
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
OCONUS
Shifts Available
This position requires a one-year contract and is located outside of the continental United States (OCONUS).
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS International is looking for Construction Surveillance Technicians (CST) to support Department of State construction projects. CSTs monitor the construction activities of the workers and the material that will be installed and around secure areas. They inspect the material that will be installed in the area and manage the workers that are working in and around the secure area.
Key Duties
Control access to the construction sites.
Screen and escort personnel within or to a construction site as appropriate. (For reasons of Safety and Security, only those persons whose names appear on the “Site Access List” will be permitted to enter the job site unescorted. The Site Access List will be provided by the Site Security Manager (SSM).
Screen and escort all material and tools within or to a construction site.
Maintain control of construction material within or to the construction site.
Control the Secure Storage Area (SSA) and the material contained within.
Monitor and observe the construction workers as they accomplish their various construction tasks.
Ensure all equipment; materials and furnishings for use in specified areas are x-rayed and examined.
Assist the SSM with, “Random Selection and Random Procurement” of materials required for construction and installation in, or contiguous to, controlled areas.
Inspect all persons, packages, bags, boxes, crates, tools, and vehicles, prior to entering the construction site.
Produce daily logs of all related activity and events.
Report all security related incidents, in incident report format, to the SSM.
Report all anomalies and incidents of a counterintelligence nature directly to the SSM.
Requirements
Hold an active Top Secret Clearance.
Minimum of five (5) years of experience in one of the following areas:
Construction security surveillance,
Technical surveillance counter measures,
Industrial or government security involving counterintelligence, or
Construction quality assurance.
Must be capable of analyzing designs and blueprints, and of recognizing the architect’s intended use.
Must be able to walk up and down eight (8) floors of stairs repeatedly during the workday. Elevators may not be available for use on all construction areas.
Read, write, and speak English fluently.
Meet certain medical and physical fitness requirements and able to deploy to remote locations with all medications for up to one year.
Hold an active passport.
Compensation
Competitive Hourly Pay
Incentives, Benefits, and Bonuses
Questions?
Please reach out to
lolney@idsinternational.com
for additional questions or information.
Location: Chantilly, VA, United States
Construction Security Monitor with TS/SCI Clearance with CI-Poly
Chantilly, VA
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
The Construction Security Monitor supports construction security operations by controlling access to the site, monitoring construction personnel and activities, and ensuring compliance with established security procedures. This role requires continuous observation of construction processes, documentation of daily activities, and reporting of security incidents and anomalies. The Security Monitor operates within an active construction environment and is responsible for maintaining security awareness and enforcing site procedures.
Key Responsibilities
Control access to the construction site
Screen and escort personnel, materials, and tools entering or leaving the site
Monitor and observe construction workers during assigned tasks
Maintain control of construction materials within or moving to/from the site
Produce daily logs of all activities and events
Report all security-related incidents to the SSM
Report anomalies and counterintelligence-related incidents immediately and without delay
Required Qualifications
Clearance
: Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance with Counterintelligence Polygraph (CI-Poly) required
Citizenship
: U.S. Citizen
Education
: High school diploma or GED equivalent
Required Experience
:
Strong verbal communication skills
Strong report writing skills with attention to detail
Excellent customer service and interpersonal skills
Ability to interpret documents and accurately apply rules and procedures
Physical Requirements
:
Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time
Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements
Preferred Qualifications
Three (3) or more years of similar experience
High level of accountability
Work Schedule & Conditions
Schedule
: Monday–Friday, 0600–1430
Hours
: Guaranteed 40 hours per week
*Overtime may be available or required. Flexibility may be required based on project needs.
Compensation & Benefits
Rate
: $ 41.00 per hour
Benefits
: Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS
*Adjusted hourly rates and daily per diem may be available for non-local and/or travel assignments.
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: Springfield, VA, United States
Construction Security Monitor with TS/SCI Clearance with CI-Poly
Springfield, VA
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
The Construction Security Monitor supports construction security operations by controlling access to the site, monitoring construction personnel and activities, and ensuring compliance with established security procedures. This role requires continuous observation of construction processes, documentation of daily activities, and reporting of security incidents and anomalies. The Security Monitor operates within an active construction environment and is responsible for maintaining security awareness and enforcing site procedures.
Key Responsibilities
Control access to the construction site
Screen and escort personnel, materials, and tools entering or leaving the site
Monitor and observe construction workers during assigned tasks
Maintain control of construction materials within or moving to/from the site
Produce daily logs of all activities and events
Report all security-related incidents to the SSM
Report anomalies and counterintelligence-related incidents immediately and without delay
Required Qualifications
Clearance
: Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance with Counterintelligence Polygraph (CI-Poly) required
Citizenship
: U.S. Citizen
Education
: High school diploma or GED equivalent
Required Experience
:
Strong verbal communication skills
Strong report writing skills with attention to detail
Excellent customer service and interpersonal skills
Ability to interpret documents and accurately apply rules and procedures
Physical Requirements
:
Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time
Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements
Preferred Qualifications
Three (3) or more years of similar experience
High level of accountability
Work Schedule & Conditions
Schedule
: Monday–Friday, 0600–1430
Hours
: Guaranteed 40 hours per week
*Overtime may be available or required. Flexibility may be required based on project needs.
Compensation & Benefits
Rate
: $ 41.00 per hour
Benefits
: Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS
*Adjusted hourly rates and daily per diem may be available for non-local and/or travel assignments.
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: Fairfield, CA, United States
Construction Surveillance Technician (CST) with TS/SCI Clearance with CI-Poly
Fairfield, CA
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
The CST supports construction security operations within a cleared environment by controlling site access, monitoring construction personnel and activities, and documenting security-related findings. This role requires continuous observation of construction processes, communication with site leadership, and reporting of inspection milestones and incidents. The CST operates within an active construction site and is responsible for maintaining security compliance and detailed documentation of all activities.
CST CERTIFICATION OPPORTUNITY
Already CST certified? Great. If not, qualified candidates may be considered for IDS International’s CST training and certification program prior to beginning a CST assignment! This virtual training program is designed to prepare selected candidates to apply ICD-705 requirements, support secure construction activities, identify security risks, and perform CST procedures in support of IDS programs.
Key Responsibilities
Control access to the construction site
Screen and escort personnel, materials, and tools entering or leaving the site
Monitor construction workers and activities throughout assigned shifts
Maintain communication with the Program Manager (PM) and site lead
Submit daily reports and photographs documenting construction progress
Track and report status of security inspection milestones
Produce daily logs of all activities and events
Report security incidents and anomalies, including counterintelligence concerns, to the SSM
Conduct inspections and provide inspection reports, including photographic documentation
Required Qualifications
Clearance
: Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance with Counterintelligence Polygraph (CI-Poly) required
Citizenship
: U.S. Citizen
Age
: 21 years or older
*Note this is a government, not a company, requirement
Education
: High school diploma or GED equivalent
Required Experience
:
Experience using alarm systems, metal detectors, x-ray devices, and closed-circuit television systems
Ability to provide continuous surveillance of construction personnel and activities
Ability to document screenings, findings, and security logs
Ability to conduct inspections of secured and unsecured areas and materials
Physical Requirements
:
Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time
Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements
Preferred Qualifications
Experience using alarm systems, metal detectors, x-ray devices, and closed-circuit television systems
Ability to provide continuous surveillance of construction personnel and activities
Ability to document screenings, findings, and security logs
Ability to conduct inspections of secured and unsecured areas and materials
Work Schedule & Conditions
Schedule
: Monday–Friday
Hours
: Guaranteed 40 hours per week
Overtime
: Overtime is a requirement for this contract and is based on client needs (40–50 hours per week)
Compensation & Benefits
Rate
: $ 37.00 per hour + daily non-taxable per diem (MI&E and Lodging)
*Bonus eligible
Benefits
: Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: Remote (Canada)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
Our largest customers run complex operations, and when something isn’t working, the problem rarely sits neatly within one team. A customer may be implementing a new product, dealing with a complicated integration, or facing an operational issue with no obvious owner or solution. That’s where you come in!
We’re looking for a Strategic Fixer who wants exposure to a wide range of problems and is ready to own outcomes. You will take ambiguous problems, structure them, dig into the details, align senior stakeholders, and drive execution across teams that don’t report to you.
This isn’t a role where you make a recommendation and hand it off. One week you might be diagnosing a failing payroll integration, the next coordinating an engineering fix, and the next working with a customer’s VP of Operations to get an implementation back on track. The problems might vary, but your job stays the same: figure it out, get the right people moving, and own the problem until it’s solved. This role opens doors to a range of growth paths across Clipboard!
WHAT YOU'LL DO
- Analyze operational data to spot trends and bottlenecks, and turn your findings into clear recommendations that guide business decisions.
- Research and evaluate new tools, including AI, automation, and internal systems, and drive their adoption to make operations more effective.
- Design processes, workflows, and operating procedures that improve efficiency, quality, and customer experience
- Lead cross-functional projects and strategic initiatives from planning through execution, partnering with Operations, Product, Engineering, Customer Success, and other teams.
WHAT WE'RE LOOKING FOR
- 2–6 years of experience in a problem-solving role, such as strategy or management consulting, operations, strategy & operations, implementation, customer strategy, or program management.
- Experience solving operational problems by improving processes, designing workflows, or building scalable systems, while juggling multiple priorities in ambiguous, fast-moving environments.
- Strong analytical skills, with comfort using data (e.g., SQL, Python) to diagnose problems and support decisions.
- Clear written and verbal communication, with the ability to explain complex problems simply and align stakeholders across teams, from frontline operators to senior leaders.
- A high level of ownership. You don’t stop at the recommendation; you stay with the problem until it’s solved.
- A deep curiosity that drives you to reason from first principles and dig until you find the root cause.
- A habit of going to the source: testing the feature, listening to the agent call, calling the customer, or running the workflow.
WHY JOIN CLIPBOARD?
- We are remote-first, giving you the flexibility to work with us from many places.
- Fast-paced startup environment. Join a company that values curiosity, independence, and growth.
- A hiring process that rewards skills, not just experience. Every applicant gets a fair shot, our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our customers on both sides of the marketplace.
THE INTERVIEW PROCESS
At Clipboard, we don't believe proxies are a reliable way to measure ability. We prefer to evaluate candidates by having them do work that closely resembles the actual job. We are hiring for several teams through this one posting, so the process also helps us find the team where you’ll fit best. Here is how it works:
1. Application Review
2. Case Study
3. Case Study Interview
4. Hiring Manager Interview (s)
5. Offer!
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
Our largest customers run complex operations, and when something isn’t working, the problem rarely sits neatly within one team. A customer may be implementing a new product, dealing with a complicated integration, or facing an operational issue with no obvious owner or solution. That’s where you come in!
We’re looking for a Strategic Fixer who wants exposure to a wide range of problems and is ready to own outcomes. You will take ambiguous problems, structure them, dig into the details, align senior stakeholders, and drive execution across teams that don’t report to you.
This isn’t a role where you make a recommendation and hand it off. One week you might be diagnosing a failing payroll integration, the next coordinating an engineering fix, and the next working with a customer’s VP of Operations to get an implementation back on track. The problems might vary, but your job stays the same: figure it out, get the right people moving, and own the problem until it’s solved. This role opens doors to a range of growth paths across Clipboard!
WHAT YOU'LL DO
- Analyze operational data to spot trends and bottlenecks, and turn your findings into clear recommendations that guide business decisions.
- Research and evaluate new tools, including AI, automation, and internal systems, and drive their adoption to make operations more effective.
- Design processes, workflows, and operating procedures that improve efficiency, quality, and customer experience
- Lead cross-functional projects and strategic initiatives from planning through execution, partnering with Operations, Product, Engineering, Customer Success, and other teams.
WHAT WE'RE LOOKING FOR
- 2–6 years of experience in a problem-solving role, such as strategy or management consulting, operations, strategy & operations, implementation, customer strategy, or program management.
- Experience solving operational problems by improving processes, designing workflows, or building scalable systems, while juggling multiple priorities in ambiguous, fast-moving environments.
- Strong analytical skills, with comfort using data (e.g., SQL, Python) to diagnose problems and support decisions.
- Clear written and verbal communication, with the ability to explain complex problems simply and align stakeholders across teams, from frontline operators to senior leaders.
- A high level of ownership. You don’t stop at the recommendation; you stay with the problem until it’s solved.
- A deep curiosity that drives you to reason from first principles and dig until you find the root cause.
- A habit of going to the source: testing the feature, listening to the agent call, calling the customer, or running the workflow.
WHY JOIN CLIPBOARD?
- We are remote-first, giving you the flexibility to work with us from many places.
- Fast-paced startup environment. Join a company that values curiosity, independence, and growth.
- A hiring process that rewards skills, not just experience. Every applicant gets a fair shot, our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our customers on both sides of the marketplace.
THE INTERVIEW PROCESS
At Clipboard, we don't believe proxies are a reliable way to measure ability. We prefer to evaluate candidates by having them do work that closely resembles the actual job. We are hiring for several teams through this one posting, so the process also helps us find the team where you’ll fit best. Here is how it works:
1. Application Review
2. Case Study
3. Case Study Interview
4. Hiring Manager Interview (s)
5. Culture Interview
6. Offer!
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: US: Austin (3300 N IH-35 Suite 700); US: Texas Remote Worker
Workplace: Hybrid
The role / impact
This role centres on establishing and expanding commercial relationships with the regional offices of defined Enterprise Accounting and Bookkeeping Partners. Working alongside national Enterprise Account owners, you will execute strategies that encourage partner practices to adopt Xero, unlocking total addressable market potential and contributing to sustained subscription and revenue growth.
By guiding accounting practices through consultative conversations, you help firms modernise their workflows and harness cloud technology. In doing so, you contribute to Xero's overarching purpose of making running a business beautiful, enabling small business clients across the country to operate more efficiently.
The team / how they connect
You will join our Enterprise Sales team, who oversee relationships with our largest accounting and bookkeeping partner organisations nationally The team collaborates with national account owners, partner consulting specialists, and local practice stakeholders to deliver seamless customer journeys By sharing market insights and sales resources across departments, the team ensures our partners gain long-term value from Xero.
The team is currently working on / Initially, you will focus on
- Utilising Salesforce CRM and modern sales tools to coordinate outbound prospecting, maintain accurate pipeline records, and monitor engagement metrics.
- Consulting with regional partner offices to identify addressable client portfolios and facilitate their transition to Xero.
- Partnering with national Enterprise Account owners to design and lead tailored practice presentations, educational sessions, and workshops.
- Promoting partner participation at upcoming industry forums, webinars, and regional Xero events.
Where and how you can work
We are looking for someone to be based in Texas in ideally Austin, Houston, or Dallas.
Xero offers a flexible working environment that balances remote work with intentional time in our collaborative office spaces. We gather for dedicated 'boost days' focused on team alignment, learning, and shared strategy. Because this role centres on building meaningful regional relationships, regular travel to partner offices, regional meetings, and industry events is an integral part of the position.
Here are some of the things we are looking for
- You bring experience in technology or SaaS sales, with an aptitude for consultative selling, prospecting, and pipeline management.
- You have a proven ability to build genuine rapport and establish strong commercial relationships with professional services or accounting practices.
- Your background demonstrates clear communication and presentation skills, whether facilitating partner workshops or presenting virtually.
- You possess familiarity with practice workflows, accounting platforms, or the wider payroll and payments landscape.
- You thrive on achieving sales targets and maintaining excellent CRM hygiene while managing your schedule with initiative.
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in: $70,000 - $80000 USD plus commission
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Anywhere in Belgium
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ YOUR MISSION
The inbound sales role at Alan Belgium was launched in 2024. Alan is growing in Belgium’s largest market in number of companies (freelancers, very small companies or ‘SMEs’). After a successful launch, we are now scaling a team to help us accelerate in this market.
Your mission will be to support prospects going through Alan’s online buying process (‘self-serve experience’) in their buying process (quote requests, chat conversations, meetings, and callback requests): You proactively reach out, advise them on the most relevant insurance products, and convince them of Alan’s added value.
Your objective is to close these prospects, increasing Alan’s foothold in this new market, your targets are ‘contracts signed’. Your prospects are single member companies (e.g. freelancers, consultants), and very small companies (1 to 9 employees).
To be successful in your role, you will:
- become an expert in insurance and our product, developing a deep understanding of what we sell (and what our competitors sell) in order to confidently answer questions & objections from prospects.
- develop the best-in-class sales and storytelling skills, learning to understand what is important to your prospects, how you craft compelling arguments to objections, and how to craft narratives to showcase Alan value, build trust, credibility, and lead your deal to a close.
- learn how to manage your pipeline efficiency and close deals every single day of the year, which is very stimulating.
- contribute to making our product even better by identifying and sharing product feedback, blockers, and feedback to improve the self-serve experience.
This role is a stepping stone to build a strong foundation to become a top-performing sales professional. As an Inbound Sales, you will be enrolled in Alan’s sales traineeship program, which is our extensive internal program to onboard, train and coach high potentials into our future top performers in sales. You’ll be on a continuous learning curve where you can learn from and work with a top-notch sales team, whilst gradually increasing your scope and impact on the business.
🔮 HOW YOUR FIRST 6 MONTHS WILL LOOK LIKE
Priority 1: You are onboarded on Alan’s sales methodologies, processes, and product.
- You are comfortable with Alan’s narrative & playbook and can handle common objections.
- You understand Alan’s sales processes well and you are autonomous from A to Z to sign a customer.
- You understand Alan’s product and insurance coverages in depth. You are an expert on our coverage and can answer all insurance related questions directly in the call.
- You understand our main competitors well, the difference between their digital and insurance offering vs. Alan. You can answer competitor related questions and objections directly in the call.
Priority 2: You are able to manage your pipeline.
- You can organise your week accordingly to handle the number of leads necessary to reach your target
- You are in control of your pipeline and feel at ease working on it
- You are on top of your follow-ups, and can hit your service-level agreements (SLA), example: time to call a lead.
⭐ YOUR PROFILE ⭐
Sales skills
- Great communication skills (written and oral, in both English and Dutch and/or French). Being bilingual is a big plus.
- Active listening skills: ability to understand prospect’s needs and pains and provide relevant solutions with Alan.
- Drive and assertiveness: ability to drive a sales cycle in a 1-call closing, ability to create a sense of urgency.
- Basic analytical skills: ability to analyse self-performance.
Soft skills & behavioural traits-
- Have 1-2 years of experience in a Sales role including closing experience
- Ambition to build a career in sales.
- High willingness to learn and grow.
- Driving sales and winning deals gives you energy.
- Curious and eager to learn, high growth mindset.
- Excellent organisation skills.
- Strong ownership sense (ability to work autonomously, proactively).
- Never give up mindset, bias to action, resilience when facing touch conversations.
- Challenger, you challenge the status quo, you don’t blindly follow processes or seek permission for every decision (both toward prospects & internally).
- Comfortable with uncertainty and iterations as the role is new
- Ability to grow within the community by taking feedback.
For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners)
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Anywhere in France, Belgium, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ THE ENGINEERING TEAM ⭐
In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.
We move fast, with a lot of ownership, and are proud to tackle big problems!
Our process is very simple: those who make product decisions are the same ones who build them.
Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career pat
🛠️ THE STACK
Python services on FastAPI, async SQLAlchemy and PydanticAI, Temporal for durable execution, PostgreSQL, MCP, Daytona sandboxes, various LLM model providers, Terraform on AWS, React with Vite. Our main backend is a Flask monolith. We deploy daily and believe in distributed ownership: you build it, you own it.
🤖 THE AGENTIC PLATFORM AREA
In 2027, we expect to run more AI agents than we have employees.
Agents already do real work at Alan. They answer members' health questions, resolve support requests, read medical documents, detect fraud, automate operational tasks, and write a large share of our code.
But every team building an agent ends up solving the same hard problems again: how to call models safely with health data, how to give an agent tools and the right permissions, how to know whether a prompt change made it better or worse, how to debug what it did. The result: several agent frameworks and evaluation stacks, each with its own security and compliance story.
The Agentic Platform area was created to fix that. Our mission: make it cheap, fast and safe for every Alaner or crew to build, run and improve agentic products and workflows.
We own the environment agents run in (infrastructure, runtime, evaluation, observability, skills lifecycle), with security, privacy and compliance by design, and the generalist products on top: Hopper and the Agent Studio. Product teams and all Alaners own their agents, skills, and their outcomes. We give them the paved road.
Two crews, one team:
- Hopper is every Alaner's AI companion. Five months after it started, 80% of Alaners use it, 3k sessions are created each day, and about 30% of our pull requests are opened from it (watch how we built it https://www.youtube.com/watch?v=hAu7Ngfd0ys).
- AI Product Platform builds the shared blocks every AI product at Alan runs on. For instance, our ops teams now build agents autonomously on our Ops AI Platform (read how https://medium.com/alan/how-we-bootstrapped-an-ai-agents-platform-for-operations-at-alan-fefd87ed6314, watch the talk https://www.youtube.com/watch?v=_pg1ij8k5Rw).
🧩 PROBLEMS YOU'LL ONLY FIND HERE
Run agents at scale
- 🧠 One runtime for every AI product. A shared agent framework, from a single model call to multi-agent workflows with live streaming, and one gateway to every model: routing, failover across providers, quotas and cost per use case built in.
- ⏳ Agent sessions that last for hours. Durable sessions, started from the web, Slack, Linear or GitHub, that survive pod restarts and deploys, and pick up exactly where they left off.
- 📦 Sandboxes at scale. An isolated environment for every agent session and every evaluation, on an infrastructure compliant with sensitive data, with negligible boot overhead.
Make agents trustworthy and proactive
- 🔌 One tool gateway to the whole company. An MCP gateway that connects agents to internal tools and data, external services, computer use, managing identity and credentials.
- 🔐 Agents safely acting on critical data. We give each agent no more than the access it needs. Every tool call goes through identity, permissions, confirmations and audit. No sensitive data leaks.
- 🧪 Evals you can replay in time. Re-run an agent or skill against production as it was at a past point in time, on real data, safely isolated. Anyone can ship knowing their change is an improvement rather than a regression.
- 🔁 Agents and skills that proactively fix themselves. Every run is traced, and every human correction, failed tool call or escalation becomes a prioritized fix that Hopper can apply.
Put agents in everyone's hands
- 📚 Skills as a product. A registry where Alaners and teams publish, share and version their skills, so that nothing needs to be repeated twice.
- ✨ AI that non-engineers can own. Alaners who ship code through Hopper, Operators or Sales who build their own agents or skills in our Studio and operate them from their day-to-day tools.
- ⏰ Automations and artifacts. Agents that run on a schedule or on an event, and build the dashboards and hosted sites that become the go-to places for collaboration.
⭐ IS IT YOU WE’RE LOOKING FOR?
What you'll do
- Own some of the problems above end to end, from design to production, with significant influence on architecture and code quality
- Work closely with the people who use what you build: Alaners, product teams, ops
- Own reliability, cost and security in production
- Mentor engineers, contribute to our product and engineering culture, and help build the team
Experience we value
- 3+ years in software engineering, with solid backend fundamentals
- Platform-leaning or product-leaning: both are welcome. Depth in at least one of: distributed systems and runtimes, evaluation and data quality, security and authorization, product UX
- A good sense of user and developer experience, whatever you build
- You built products, platforms or infrastructure used by other people
- Experience with LLM APIs, agent frameworks, evals or MCP is a strong plus; ML or MLOps experience is a plus
Mindset we value
- You measure success by adoption, not by what is available
- You make concrete tradeoffs between speed, reliability, cost, security and user experience
- You simplify complexity with clear abstractions and maintainable code
- You care about whether people can understand and verify what an AI system did
- You keep up with the latest AI technology and know the open-source AI ecosystem
- Self-directed, pragmatic, humble, collaborative, enthusiastic about learning and teaching
- Excited about AI changing who can build, investigate and automate work
Above all, we look for high potential and curiosity: make sure to show us this when you apply. Everything else is a bonus.
You should be fluent in English (no French required).
🌍 HOW WE WORK
- Location: you must be legally eligible to work in France, Belgium, or Spain.
- Remote work: we offer remote work flexibility, but we value in-person collaboration.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
🔄 A quick note about the process
Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.
Location: Bangalore (Hybrid)
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
Software Engineers at OnePay build the products & systems that serve our customers and run our company. Besides writing, reviewing, and shipping code, engineers collaborate with others across the company, from product, design, and data to, customer support, ops, and compliance. Software Engineers at OnePay are highly technical, communicative, and emotionally intelligent.
This role is responsible for:
- Working closely with other engineers to ship code. We enjoy collaboration and partnering on hard problems.
- Building and maintaining documentation. As a growing and remote organization, having the necessary docs are key to our success.
- Solving complex problems that arise at scale. We deal with real-world money movement, sensitive financial data at scale, and are creating novel financial mechanics with no real precedent.
YOU BRING
- 4+ years professional experience building, shipping — and growing — non-trivial products & services.
- Professional experience building, shipping — and growing — non-trivial products & services.
- We are hiring at all levels of seniority for backend engineers.
- Passion for your craft and care for the people you work with. You value quality across code, communication, and culture.
- An act-like-an-owner mentality. We have a bias toward taking action.
- A desire to keep growing your skills, and an ability to learn quickly. We hope you’ll be here for a while, and there’s no better investment than in our people.
- The Triple H Factor: Hungry, Humble, Honest
TOOLS WE USE
We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.
WHAT WE OFFER
- Competitive salary, stock options, and benefits from Day 1
- Comprehensive health insurance coverage (health insurance, accident and disability insurance, term life insurance), including mental health support and wellness programs
- Hybrid work model (Bengaluru office three days a week), various time off programs (vacation, sick, other paid leaves, and paid regional holidays)
- Monthly transport and work-from-home allowances
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: AU: Melbourne: (260 Burwood Rd); AU: Queensland Remote Worker; AU: New South Wales Remote Worker; AU: Sydney (45 Clarence St); AU: Brisbane (243 Edward St); AU: Victoria Remote Worker
Workplace: Hybrid
SENIOR ENGINEER - PLATFORM
The role and its impact
As a Senior Engineer in our Infrastructure team, you’ll help Xero engineers build and test software faster and with more confidence. You’ll design and build the systems that create test environments, and you’ll make sure test data is ready when teams need it. This work sits at the heart of how we ship software, and it helps set Xero up for AI transformation.
You’ll work across complex platforms, including older legacy systems alongside modern technology. There will be trade-offs to weigh as you decide where the most value sits for engineering teams. Xero asks you to Go Bold in how you approach these problems, and to Go Fast without cutting corners.
The team and how they connect
Our Infrastructure team builds the platform foundations that Xero engineers rely on every day. Our engineers come from software, platform and infrastructure backgrounds, and we work closely with teams across Xero to understand their systems and find elegant solutions. We believe in Going Together, which means sharing knowledge openly and making sure everyone’s voice is heard.
The team is currently working on / Initially, you will focus on:
- Building support systems and tooling for test environments, so engineers can test changes without waiting on blockers.
- Improving test data and enabling frictionless testing across engineering teams.
- Working with our Golang services, alongside infrastructure built with Terraform on AWS, including Kubernetes, EC2 and Lambda.
- Contributing to a longer-running initiative to shorten feedback loops and increase engineering productivity.
Where and how you can work
This is a permanent role, based in Melbourne, Sydney or Brisbane with a remote-first working culture. We have no set office days, so you’ll work with your manager and team to find a balance that suits how you do your best work. Once you’ve settled in, you’ll join our on-call rotation as part of supporting the systems we build.
Here are some of the things we’re looking for, for this role:
- Your background could be in software engineering that has moved into platform or DevOps, or in infrastructure work that understands how software is built.
- Golang is our preferred language, though strong experience in Java or .NET is equally welcome.
- Hands-on experience with Terraform, AWS and Kubernetes will help you hit the ground running.
- A curious, problem-solving mindset and the ability to pick up unfamiliar systems quickly, including legacy ones, are key to how you’ll Go Further here.
- Clear communication is second nature to you, whether you’re working in another team’s codebase or presenting to leadership.
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
Why This Role Exists
Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission.
Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network.
The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base.
The Role
CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core.
Rapid response.
When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation.
Proactive engineering.
When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds.
Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline.
What You Might Work On
Rapid response:
Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and origin configuration. Produce the fix upstream.
Diagnose a recurring WebSocket disconnect that a media customer has been fighting for weeks. Isolate it to a specific interaction between WAF and their origin load balancer. Drive the fix with Product Engineering.
Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time.
Proactive engineering:
Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end.
Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle.
Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate.
Responsibilities
Rapid incident response and root cause analysis.
Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends.
Proactive reliability engineering.
Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve.
Cross-functional partnership.
Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes.
Technical leadership and enablement.
Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness.
Product and platform depth.
Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains.
Requirements
Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments.
Strong foundation in networking and security:
TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching.
Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP.
Routing protocols: BGP, OSPF, including path selection and route propagation.
Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs.
VPN and encryption: IPSec, SSL/TLS tunnels, GRE.
Zero Trust architecture, network segmentation, modern security models.
Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing.
Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil.
Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices.
Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers.
Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents.
Desired Skills & Experience
SRE, DevOps, or platform engineering experience with direct customer-facing accountability.
Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket).
Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss.
Data-at-scale analysis using SQL, PromQL, or equivalent.
Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker).
Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency.
Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority.
Experience applying AI/ML to production engineering or operational workflows.
Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents.
Bonus Points
Active Cloudflare user who understands the platform as a practitioner.
Hands-on experience with Workers, Pages, R2, D1, or other developer platform services.
Cloud networking and security experience across AWS, Azure, or GCP.
Web programming (HTML, JavaScript) and regular expressions.
Chaos engineering or formal reliability frameworks (e.g., Google SRE principles).
Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Разрабатывать фичи на React 19 и TypeScript в режиме strict. Уверенный опыт разработки на React: хуки, контекст, мемоизация, эффекты, управление перерисовками.
Location: Remote (South Africa)
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
📍 Remote - South Africa
Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review.
This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them.
WHAT YOU'LL DO
- Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers
- Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering.
- Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication
- Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off
- Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring
- Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention
- Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements
- Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
WHO WE'RE LOOKING FOR
- Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem.
- Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework.
- End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs.
- Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high.
- Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip.
- Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence.
- Fluent, professional-level English communication, both written and verbal.
NICE TO HAVE
- Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar)
- Familiarity with SQL and reading application logs
- Background in technical support, SRE, incident response, or a related engineering-adjacent function
- Exposure to AI-assisted coding/agent tooling
- Experience in Ops, Support, or CX environments at scale
HIRING PROCESS
- Application Review
- Skills Assessment via Case Study
- Case Interview with Tech Support Team Lead
- Interview with Head of Worker Experience
Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
leadГеография найма не уточнена
Budapest, Hungary
Arlington, VA, United States
Chantilly, VA, United States
Springfield, VA, United States
Fairfield, CA, United States
УдалённоRemote (Canada)
УдалённоU.S. (Remote)
ГибридГеография найма не уточнена
ГибридГеография найма не уточнена
Anywhere in France, Belgium, Spain
Bangalore (Hybrid); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com