Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Director, People Experience, Americas
San Mateo, CA
| Hybrid
-
2 days per week in our San Mateo office
Role Summary:
Sony Interactive Entertainment (PlayStation) is seeking a strategic, operationally strong, and people-centered
Senior Director, People Experience, Americas
to lead our regional People Experience (PX) organization, supporting approximately 7,000 employees across engineering, product, studios, and corporate functions.
This leader will oversee a broad portfolio of employee-facing HR services, including HR advisory and generalist services, Employee Relations operations, Americas Payroll, HR compliance, recognition programs, and HR service transformation. Working closely with HR Business Partners, Centers of Excellence, Legal, HR Technology, and global PX leaders, they will translate people strategy into scalable, well-governed execution and a consistent employee experience.
The ideal candidate combines
strategic vision with hands-on operational leadership, bringing the ability to lead complex transformation while maintaining service excellence and business continuity. They will build on an established foundation, strengthen operational effectiveness, and guide teams through evolving business needs, technologies, and ways of working.
Success requires a collaborative and thoughtful leadership style, sound judgment, commercial awareness, and the ability to influence across a global, highly matrixed organization. This leader will bring curiosity, humility, and a listen-and-learn mindset, balanced with the confidence to challenge constructively, make informed recommendations, and align stakeholders around shared priorities.
What You'll Be Doing:
Lead the Americas People Experience organization, setting regional strategy, operational priorities, and service standards aligned with global People & Places objectives while building on existing strengths and driving continued transformation.
Lead and develop a multidisciplinary organization spanning HR advisory and generalist services, Employee Relations operations, Americas Payroll, HR compliance, recognition, and employee-facing HR services.
Partner with HR Business Partners and senior business leaders to translate workforce, talent, organizational design, and change priorities into coordinated implementation plans and effective operational delivery.
Oversee employee lifecycle services and complex workforce activities, including organizational changes, acquisitions and integrations, restructures, role eliminations, and workforce transitions, ensuring thoughtful execution and a consistent employee experience.
Provide senior governance for Employee Relations operations, including case management, escalation, documentation, risk identification, and partnership with Legal, Compliance, and HR Business Partners.
Oversee Americas Payroll and regional HR compliance, ensuring effective operational controls, regulatory alignment, risk management, audit readiness, and service continuity across multiple jurisdictions.
Drive modernization and transformation of HR service delivery, leveraging Workday, ServiceNow, analytics, automation, and responsible AI to simplify processes, strengthen self-service capabilities, and improve the employee and manager experience.
Establish clear service standards, KPIs, dashboards, and governance practices to measure operational performance, service quality, employee experience, risk, and team capacity, using insights to drive continuous improvement.
Lead cross-functional transformation initiatives that simplify fragmented processes, clarify decision rights and accountability, strengthen documentation, and establish scalable, consistent practices across regions.
Build strong partnerships with global PX leaders, HR Business Partners, Centers of Excellence, HR Technology, Finance, and Legal to operationalize people programs and align regional delivery with global priorities.
Serve as a trusted adviser and escalation point for senior People leadership, navigating complex and sensitive matters, influencing decisions, and balancing employee experience, business needs, and organizational risk.
Build and develop a high-performing leadership team, fostering accountability, collaboration, inclusion, succession planning, and the ability to navigate change with confidence and resilience.
Manage regional budgets, vendors, workforce plans, and resource allocation to ensure effective, sustainable, and well-controlled service delivery.
Represent the Americas in global People Experience forums and initiatives, influencing enterprise standards while ensuring regional requirements, local-market needs, and employee impacts are understood and addressed.
What We're Looking For:
15+ years of progressive HR leadership experience, including significant responsibility for People Experience, HR Operations, HR Shared Services, Employee Relations, or HR transformation within a large, complex organization.
Proven experience leading leaders and multidisciplinary HR teams, with accountability for operational performance, talent development, organizational effectiveness, and service delivery.
Demonstrated success operating at the Senior Director level or equivalent, advising executives and influencing across a global, highly matrixed environment.
Deep understanding of HR operating models and the distinct responsibilities of HR Business Partners, People Experience or People Operations, Centers of Excellence, Legal, and HR Technology.
Strong systems thinking, with the ability to navigate dependencies across HR services, technology, processes, and stakeholders while balancing enterprise priorities with regional business needs.
Broad knowledge of U.S. employment practices, HR compliance, employee lifecycle operations, and complex workforce matters, with the judgment to navigate sensitive employee situations and organizational change.
Experience overseeing or governing payroll operations, including controls, compliance, issue management, systems, vendors, and cross-functional dependencies.
Proven success leading complex HR transformation and change initiatives, translating strategy into execution across people, processes, technology, communications, and adoption while maintaining operational stability.
Experience modernizing HR service delivery through Workday, ServiceNow, or comparable HR technology platforms, analytics, automation, and digital employee experiences.
Strong analytical and commercial acumen, with the ability to define meaningful KPIs, evaluate operational performance, identify risks, and translate insights into actionable business decisions.
Exceptional communication, relationship-building, and executive influencing skills, with the ability to navigate ambiguity, competing priorities, and differing perspectives.
A collaborative, adaptable, and people-centered leadership style, demonstrating curiosity, humility, resilience, sound judgment, and the ability to balance strategic thinking with hands-on execution.
Bachelor's degree or equivalent practical experience.
Additional Experience That Would Be Valuable:
Experience supporting employees across multiple Americas jurisdictions, including Canada and Latin America.
Background in gaming, technology, media, entertainment, or similarly complex, fast-paced industries.
Experience supporting diverse employee populations across engineering, product, creative, and corporate functions.
Experience leading large-scale organizational transformations, mergers, acquisitions, integrations, or workforce restructuring.
Experience with global HR service-delivery models, recognition programs, employee experience initiatives, and cross-regional transformation.
Familiarity with AI-enabled HR solutions, digital employee experiences, and responsible AI adoption.
Advanced HR certification or qualification, such as SPHR, SHRM-SCP, FCIPD, or equivalent.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$273,500
—
$410,300 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Mid-Market Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business.
That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of mid-market customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its customers.
WHAT YOU'LL DO
1. Own the post-implementation experience for a book of mid-market customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness
2. Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work
3. Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context
4. Build multi-threaded relationships in every account, including finance leadership relationships you own, so the account stays steady through change like a new Controller or CFO
5. Partner with Account Management on QBRs and business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics
6. Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly
7. Run your book on data: monitor usage, CP, and risk signals, prioritize where your time goes, and get ahead of challenges and escalations before they reach renewal
8. Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
9. Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
10. Turn what works into repeatable plays, programs, and automations that scale across your book and the team
WHAT YOU'LL NEED
- 5+ years of customer-facing experience in customer success, account management, or consulting, with a proven, consistent track record of retaining customers and exceeding goals
- Experience owning a book of customers past launch and through renewal, with measurable retention, adoption, or satisfaction results; finance or fintech context is a plus but not required
- A customer experience mindset — you get ahead of problems before customers raise them and own escalations through resolution
- AI fluency as a daily habit — you already use AI tools habitually to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks; this is how you work, not something you're exploring
- Ability to communicate Ramp's impact in financial terms — walking a Controller through the value Ramp has delivered and connecting adoption to P&L outcomes
- A data-driven approach to managing a book — you prioritize based on usage, revenue, and risk signals and can spot an at-risk account well before renewal
- Technical and systems acumen to understand how Ramp fits into a customer's finance stack, diagnose what's blocking adoption, and bring in the right technical partner
- A builder mindset — this team is new, and you're energized by shaping the playbooks, programs, and rituals that define how Lifecycle CSMs work while running your own book; you bring structure to ambiguity and iterate quickly
- Strong collaboration and influencing skills across Sales, Account Management, Product, Operations, and other GTM teams
NICE TO HAVES
1. Experience with a consumption-based product where value is measured in usage or spend, not seats
2. Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows
3. Demonstrated commercial impact — retention, adoption, or renewal outcomes with specific metrics attached
4. Background at an AI-first or AI transformation company where rethinking workflows around AI was part of the product or culture
5. High-growth or startup experience with comfort operating in ambiguity and rapid change
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Ukraine; Poland
M Science is a data-driven research and analytics firm, uncovering new insights for leading financial institutions and corporations. We come to work every day to create actionable insights from alternative data. M Science is revolutionizing research, discovering new data sets and pioneering methodologies to provide actionable intelligence. Our research teams have decades of experience working with massive amounts of unstructured data in near real-time to discern critical insights that help clients make smarter, more informed decisions. We combine the best of finance, data and technology to create a truly unique value proposition for both financial services firms and major corporations.
We're looking for a Senior Data Engineer who is passionate about building robust, scalable data infrastructure and pipelines. You'll work with petabytes of data daily using cutting-edge technologies including Databricks, SQL, Python, Airflow, and modern AI development tools. This role requires someone who can architect solutions, mentor junior engineers, and drive technical excellence across our data platform.
NOTE: This role requires flexible working hours to ensure at least 2 hours of overlap with colleagues based on both the US East Coast and West Coast. Expected working schedule: 12:00–20:00 CET.
Responsibilities:
Design, build, and maintain scalable ETL/ELT pipelines processing petabytes of data;
Architect data solutions using modern cloud technologies (AWS, Databricks, Snowflake);
Implement real-time and batch processing workflows using Apache Airflow;
Optimize data storage and retrieval patterns for analytical workloads;
Implement comprehensive data quality frameworks and monitoring systems;
Establish data governance standards and best practices;
Build automated testing and validation for data pipelines;
Develop data lineage and metadata management solutions;
Lead technical design reviews and architecture decisions;
Mentor junior data engineers and promote best practices;
Drive adoption of modern development practices including CI/CD for data pipelines;
Leverage AI coding assistants (Cursor, Claude, GitHub Copilot) to accelerate development;
Implement AI-driven data quality checks and anomaly detection;
Stay current with emerging AI tools and their applications in data engineering.
Requirements:
3-8 years of data engineering experience;
Expert-level SQL - Complex queries, performance optimization, window functions;
Advanced Python - Object-oriented programming, async/await, data processing libraries;
Apache Airflow - DAG development, custom operators, workflow orchestration;
Databricks - Spark optimization, Delta Lake, Unity Catalog governance;
Cloud Platforms - AWS (S3, EMR, Lambda, Glue) or equivalent;
Data Modeling - Dimensional modeling, data vault, modern data stack patterns;
Experience mentoring junior engineers and leading technical initiatives;
Strong communication skills for cross-functional collaboration;
Experience with Agile methodologies and project management;
Ability to translate business requirements into technical solutions.
Will be a plus:
Experience in financial services, fintech, or data intelligence companies;
Background in consumer retail, digital media, or technology verticals;
Advanced degree in Computer Science, Statistics, Mathematics, or related field.
What we offer:
20 days of vacation;
Public holidays;
Mobilization reservation available upon successful completion of the probation period (for Ukrainian colleagues);
The exchange of experience and work with talented colleagues;
Last but not least - valuable compensation for your efforts.
Location: Troy, United States; Detroit, United States; Sterling Heights, United States; Bloomfield Hills, United States; Royal Oak, United States; Southfield, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: King of Prussia, United States; Philadelphia, United States; Pittsburgh, United States; Norristown, United States; Radnor, United States; Glenshaw, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Minneapolis, United States; Maple Grove, United States; Blaine, United States; Bloomington, United States; Anoka, United States; Apple Valley, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Chicago, United States; Oak Brook, United States; Skokie, United States; Westmont, United States; Lincolnwood, United States; Orland Park, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Cincinnati, United States; Covington, United States; Blue Ash, United States; Milford, United States; Sharonville, United States; Fairfield, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Boston, United States; Brookline, United States; Somerville, United States; Waltham, United States; Quincy, United States; Lexington, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Ta' Xbiex, Malta
Neo Group
is a Malta-based startup offering
B2B
services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a
network
of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Are you ready to unlock your full potential as a
Senior Legal Counsel?
The Senior Legal Counsel will provide practical legal advice across the Group’s international operations, supporting commercial objectives while protecting the business’s legal interests. The role involves managing complex commercial agreements, advising stakeholders, supporting corporate projects and disputes, and helping develop consistent legal standards and processes.
What we want you to do:
Commercial agreements and negotiations
Draft, review and negotiate a broad range of agreements, including but not limited to: payment processing, casino content (on behalf of operators as a service provider), platform, software, marketing, affiliate, consultancy, outsourcing and confidentiality agreements.
Provide legal support in relation to PSP disputes, contractual escalations and renegotiations.
Advise on contractual risks and propose commercially workable solutions.
Manage negotiations independently, escalating material risks to the Head of Legal.
Ensure agreements accurately reflect the agreed commercial terms, relevant entities, services and responsibilities.
Support contractual changes, renewals, terminations and the enforcement of contractual rights.
Develop and maintain agreement templates, clause libraries and negotiation guidelines.
Contribute to a matrix of mandatory clauses, preferred wording, fallback positions and approval requirements by agreement type.
Document legal guidance and procedures in Confluence and keep assigned materials current.
Identify opportunities to improve contract workflows and support legal automation initiatives.
Deliver practical training to business teams on contractual risks and legal processes.
Legal advice and business support
Provide clear, timely advice to management and business teams on day-to-day legal matters in different areas as required by the business.
Assess legal issues arising from new products, services, partnerships and market expansion.
Research applicable laws and coordinate jurisdiction-specific advice with external counsel where required.
Work with Compliance to ensure relevant licensing and regulatory requirements are reflected in contractual arrangements.
Support corporate transactions, restructurings and other strategic projects as assigned.
Manage legal matters from initial assessment through negotiation, execution and implementation.
Identify, assess and communicate legal risks to relevant stakeholders and senior management.
Support the continuous improvement of legal processes, contractual standards and internal governance frameworks.
Undertake any other legal responsibilities required to support the company's business activities.
Disputes and external counsel
Assess contractual disputes, claims and potential litigation, recommending appropriate next steps.
Manage and oversee the company's portfolio of legal disputes, litigation, arbitration, mediation and pre-litigation proceedings across relevant jurisdictions.
Develop and implement effective dispute resolution strategies in collaboration with the Head of Legal and relevant stakeholders.
Draft, review and coordinate legal correspondence, formal notices, letters before action, settlement agreements and other dispute-related documentation.
Manage relationships with external legal counsel, ensuring effective representation, cost control and alignment with the company's legal strategy.
Monitor litigation developments, procedural deadlines, case progress and associated financial exposure.
Intellectual property and data protection
Provide legal advice on intellectual property matters, including trademarks, copyrights, licensing arrangements and proprietary technology.
Support the protection, registration, maintenance and enforcement of the company's intellectual property rights.
Review and negotiate intellectual property clauses within commercial, technology and software licensing agreements.
Advise internal stakeholders on intellectual property ownership, usage rights, infringement risks and brand protection.
Provide legal guidance on data protection and privacy matters, including compliance with the General Data Protection Regulation (GDPR) and other applicable privacy legislation.
Draft, review and negotiate data processing agreements, data sharing arrangements and relevant contractual privacy provisions.
Work closely with Compliance, IT, Information Security and other relevant stakeholders on data protection initiatives.
Support the review and development of privacy policies, internal procedures and data protection frameworks.
Advise on data transfers, retention obligations, data subject rights and other privacy-related legal matters.
Support the handling of data protection incidents and regulatory enquiries, where required.
Team contribution and legal governance
Support and mentor junior lawyers, including reviewing their work where required.
Balance competing priorities and deadlines across assigned matters.
Maintain accurate records of legal advice, negotiations, approvals and executed agreements.
Follow internal approval processes and signing authorities.
Keep the Head of Legal informed of significant matters, emerging risks and required decisions.
Skills and attributes
Sound legal judgement and a practical understanding of business priorities.
Ability to explain complex legal issues clearly to non-legal stakeholders.
Confidence in managing matters independently and recognising when escalation is required.
Strong organisation, attention to detail and ownership of deadlines.
Collaborative, proactive approach with professional integrity and discretion.
Excellent drafting, analytical, communication and negotiation skills.
Requirements
Qualified lawyer with a recognised law degree and admission to practise in a relevant jurisdiction.
At least five years of post-qualification experience in commercial law, gained in-house, in private practice or through a combination of both. Experience in iGaming or another regulated international business is strongly preferred.
Demonstrable and significant experience in drafting, reviewing and independently negotiating PSP agreements.
Proven ability to negotiate complex commercial contracts and manage contractual risks effectively.
Solid knowledge of commercial law, contract law, intellectual property, data protection and employment-related legal matters.
Good understanding of GDPR and its practical application in a commercial environment.
Expertise in tax law would be considered an advantage.
Excellent command of written and spoken English; additional languages are an advantage
Location: Metn, Lebanon
About the Role:
As an E-commerce Category Lead, you will take full ownership of building, scaling, and optimizing key product categories from the ground up (spanning across electronics, home appliances, sports, and general e-commerce items). This is a highly autonomous, hands-on role focused heavily on product onboarding, listing optimization, pricing strategies, and supplier relationship management. You will be the driving force behind expanding our catalog, negotiating with vendors, and ensuring the profitability and competitive positioning of your assigned categories.
Responsibilities:
Category Building & Onboarding:
Take hands-on responsibility for sourcing, onboarding, and listing new products. Ensure all product catalogs are accurate, well-described, and visually appealing to maximize conversion.
Supplier & Vendor Management:
Identify, onboard, and build robust relationships with suppliers and distributors. Manage performance evaluations, contract negotiations, and issue resolution to ensure high-quality products and strong partnerships.
Pricing & Promotions:
Develop and execute competitive pricing strategies. Negotiate promotions, discounts, and marketing campaigns with suppliers to drive customer engagement and maximize category sales.
Assortment Strategy:
Optimize product assortments based on customer demand, market trends, and sales performance data, ensuring a balanced, attractive, and highly relevant product portfolio.
Market Research:
Conduct continuous market analysis to identify emerging industry trends, consumer preferences, and competitive insights to inform category assortment and pricing decisions.
Performance Tracking (KPIs):
Monitor and analyze key metrics such as sales volume, margins, inventory turnover, and customer feedback to assess category health and identify rapid growth opportunities.
Cross-Functional Collaboration:
Work closely with operations, logistics, and demand planning teams to minimize out-of-stock situations, optimize inventory levels, and ensure smooth supply chain operations.
Strategic Reporting:
Provide regular insights and updates on category performance, market dynamics, and competitive landscapes to senior management to guide strategic decision-making.
Requirements:
Bachelor’s degree in Business Administration, Marketing, Economics, or a related field.
Proven experience in category management, merchandising, buying, or product management, specifically within the e-commerce sector.
Extensive hands-on experience with product listing, pricing strategies, discount mechanics, and running promotional campaigns.
Strong knowledge of local and regional suppliers, with demonstrated experience in vendor sourcing, negotiation, and relationship building.
Excellent problem-solving abilities and proficiency in using data analytics tools to derive actionable insights from sales data and market trends.
A proactive, self-starter mindset. Ability to work independently to build a category from scratch in a fast-paced, dynamic startup environment.
Strong interpersonal skills, with the ability to negotiate effectively and collaborate with cross-functional teams.
Highly organized and detail-oriented, with the ability to manage multiple priorities, handle extensive product data, and meet deadlines. (Knowledge of logistics and last-mile delivery operations is a plus).
Location: Tallinn, Estonia
Are you looking for the next professional opportunity that will challenge and advance your career?
Join our team now!
Tickmill is looking to hire
Payment System Specialist
to join our Finance team in
Tallinn
office!
About Tickmill.
Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and Options.
That foundation — capital, licensing, infrastructure and an established international client base — is what makes the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction Markets, aimed at a much larger consumer audience than our existing trading business alone.
What the job looks like?
The
Payment System Specialist
will have the opportunity to:
Act as the primary point of contact for external Payment Service Providers (PSPs), banks, and other payment partners, ensuring smooth day-to-day service delivery and strong business relationships.
Manage the onboarding of new PSPs and banking partners, including due diligence, contract coordination, implementation, and ongoing relationship management.
Coordinate payment system integrations by gathering business requirements, supporting user acceptance testing , and working closely with IT teams to ensure successful implementation and deployment.
Monitor, optimize, and enhance deposit and withdrawal processes to ensure an efficient, secure, and seamless client payment experience.
Optimize payment routing and orchestration by monitoring approval rates (ARs), PSP performance, and transaction flows to improve payment success and client experience.
Support liquidity management, fund allocation, settlement processes, and payment routing to maximize operational efficiency.
Collaborate with the Funding, Customer Support, Finance, Treasury, Compliance, and IT teams to investigate, resolve, and prevent payment-related issues.
Identify opportunities to improve payment systems, operational processes, automation, and the overall user experience.
Research and evaluate new PSPs, banking solutions, payment technologies, and industry trends to support the Group's global payment strategy.
Monitor payment provider performance and recommend improvements to optimize transaction success rates, costs, and service quality.
Ensure payment operations comply with internal policies and applicable regulatory requirements.
What will you need to be able to do the job?
Bachelor's or Master's degree in Finance, Business Administration, Economics, or a related field.
At least 2 years of experience in a similar role within the Payments, Banking, FinTech, or Financial Services industry. Experience with international payment operations will be considered an advantage.
Strong understanding of payment operations, transaction flows, settlements, payment processing, reconciliation principles, and payment lifecycles.
Good knowledge of AML, KYC, sanctions screening, and payment industry regulations.
Experience managing relationships and negotiating commercial terms with PSPs, banks, and other financial partners.
Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
Excellent communication, stakeholder management, and interpersonal skills, with the ability to collaborate effectively across cross-functional teams.
Ability to work closely with IT, Accounting, Treasury, Compliance, Legal, Business Development, Customer Support, and other internal stakeholders.
Good understanding of payment systems, APIs, payment gateways, and system integrations.
Experience working with payment platforms, banking portals, CRM systems, or other financial operations software. Knowledge of reporting tools, or data analysis platforms will be considered an advantage.
Strong attention to detail, with a proactive approach to identifying and resolving operational issues.
Excellent command of the English language, both written and verbal.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Opportunities to learn and grow through our “
Employee Training & Development program”.
Multiple
events
to bond with the team and the group.
Birthday and Loyalty
benefits
.
Stebby Sports Compensation or Confido Health Compensation.
Attractive
remuneration package
based on qualifications and experience.
What to expect from our recruitment process:
First interview with TA
Second interview with Hiring Manager
Final interview with top management
Make your next Career step and apply NOW!
*
Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis
Location: Spain; Bulgaria; Romania; Poland; Slovakia; Czechia
Staff DevOps Engineer
Who we are
Action1 is a cloud-native autonomous endpoint management platform that helps organizations automate operating system and third-party patching, assess vulnerabilities, and secure endpoints at scale. Trusted by thousands of organizations managing millions of endpoints globally, we are building the infrastructure that supports our continued growth.
The Role
Working hours
Working hours close to the CET time zone are preferred to support regular collaboration with your manager and coordination of the team’s workload.
Flexibility to adjust working hours for team coordination, planned production changes, and critical incidents. This includes working US time-zone hours for a couple of days when needed to attend team meetings, participate in cross-training, or support handovers.
Job Scope
We are looking for a Senior / Staff DevOps Engineer to build and operate Action1’s AWS infrastructure, improve deployment automation, and strengthen production reliability and security.
This is a hands-on individual contributor role. You will identify problems, make technical decisions, and carry improvements through implementation and validation, with support and input from your manager and peers.
You will join a small, collaborative DevOps team where your ideas help shape how we work. There is room to try new approaches, learn from experienced colleagues, and see your work make a difference in production. You will work closely with R&D and QA on releases and production needs.
What you’ll do
Build and evolve our AWS infrastructure.
Design and operate secure, resilient infrastructure across multiple accounts and regions. Evaluate architecture decisions against production requirements, operational complexity, performance, and cost.
Build infrastructure as code.
Develop reusable components, reduce configuration drift, and make environments reproducible. Maintain infrastructure and automation in Git with peer review, testing, documentation, and clear ownership.
Improve deployment pipelines.
Build and maintain CI/CD pipelines, automated checks, deployment controls, and rollback mechanisms to make releases safer and more predictable.
Develop reliable automation.
Use programming, scripting, and APIs to simplify operations, eliminate repetitive work, and build tooling the team can maintain and support.
Apply AI in daily DevOps work.
Use approved tools such as Codex or Claude for infrastructure code, scripting, testing, troubleshooting, operational analysis, and documentation. Build reusable workflows, independently review and test outputs, protect sensitive information, and follow established review and change controls.
Strengthen observability.
Improve metrics, logs, traces, dashboards, and actionable alerts. Investigate performance and capacity constraints, connect telemetry to application behavior, and reduce unnecessary alert noise.
Own production reliability.
Participate in the on-call rotation and lead incident response when needed. Coordinate recovery, communicate clearly, investigate underlying causes, and verify that corrective changes address the problem.
Validate resilience and recovery.
Develop and test backup, recovery, failover, and maintenance procedures. Use controlled failure exercises where appropriate to identify weaknesses before they affect customers.
Continuously assess AWS platform security.
Review access, network exposure, logging, vulnerabilities, and misconfigurations across accounts and environments. Investigate security findings and suspicious activity, prioritize work by risk, and drive remediation through implementation and verification, coordinating with Security and the owners of affected systems.
Improve AWS security controls.
Evaluate and introduce practical improvements to threat detection, automated security checks, and response workflows. Strengthen least-privilege access, network controls, secrets management, encryption, hardening, and auditability. Integrate technical controls into infrastructure and delivery pipelines to meet security and compliance requirements.
Improve cloud efficiency.
Understand cost drivers, identify waste, and evaluate capacity and architecture improvements using measured workload behavior. Verify savings alongside performance and reliability.
Share operational knowledge.
Review infrastructure designs and automation code, document decisions, and maintain useful runbooks and technical documentation.
What we’re looking for
Substantial hands-on experience in DevOps, SRE, or cloud infrastructure engineering for production SaaS environments.
A record of independently identifying and solving problems, prioritizing work, and coordinating dependencies while keeping others informed.
Deep AWS knowledge and experience designing, operating, and troubleshooting distributed systems across multiple environments.
Strong AWS security operations experience, including assessments, incident investigations, and vulnerability and misconfiguration remediation.
Hands-on observability experience using metrics, logs, and traces to investigate production issues and build actionable dashboards and alerts.
Strong programming or scripting skills in Python, Node.js, or a comparable language for maintainable automation and API integrations.
Strong hands-on experience with both Terraform and AWS CloudFormation, supported by Git, code review, testing, and CI/CD practices.
Sound understanding of operating systems, networking, DNS, TLS, identity, storage, and database behavior, with the ability to troubleshoot across system boundaries.
Experience with production incident response, root-cause analysis, and recovery planning.
Practical experience using AI tools in DevOps, including examples of their benefits, limitations, and how you validated and corrected their output.
Analytical thinking and sound judgment: test assumptions, distinguish symptoms from causes, weigh trade-offs, verify results, and recognize when broader review is needed.
Flexibility to collaborate across time zones and adjust working hours for team coordination, planned production changes, and critical incidents.
Nice to have
Hands-on Datadog experience for production troubleshooting and reliability improvement.
Experience with Terramate for managing Terraform infrastructure across environments.
Experience building operational tools or self-service workflows for provisioning, deployments, and environment management.
Practical SRE experience, including service-level objectives, capacity planning, and reliability reviews.
Experience supporting SOC 2, ISO 27001, or comparable requirements through technical controls and operational evidence.
Experience developing AI agents with appropriate access boundaries, evaluation, and human oversight.
Experience mentoring DevOps engineers and leading infrastructure or operational improvements.
What we offer
Fully remote work, with flexibility around team collaboration and production responsibilities.
Ownership of infrastructure supporting a growing global platform.
Challenging DevOps work and opportunities to deepen your technical expertise.
Direct collaboration with experienced, supportive peers.
Location: Metn, Lebanon
Role Summary
The media planner will be responsible for growing Toters's retail media revenue by selling, planning and optimizing advertising solutions for FMCG, beauty, household, pharmacy and consumer goods brands. The role will focus on pitching the platform's media offer to suppliers, distributors and agencies, converting opportunities into booked campaigns, and scaling advertiser investment through measurable results.
Reporting directly to the Retail Media & Partnerships Manager, this position will play a key role in monetizing Toters Fresh's traffic and building retail media into a scalable revenue stream.
Key Responsibilities
Retail Media Sales & Revenue Growth
Own and deliver the retail media revenue targets for the Toters Fresh advertiser portfolio.
Pitch and sell Toters Fresh advertising solutions and off-site media.
Prepare tailored proposals, media plans and packages for brands, distributors and agencies.
Identify upsell opportunities with existing advertisers and onboard new brands to the platform.
Secure seasonal and annual media commitments, including Ramadan, Christmas, back to school and Mother's Day.
Advertiser & Partner Management
Act as the main retail media contact for assigned brands, distributors and media agencies.
Build joint business plans with key brands in collaboration with the Commercial team.
Work with account managers and category teams to ensure SKU readiness, stock availability and promotional alignment.
Campaign Strategy & Optimization
Design campaign strategies, including placement mix, keywords, bidding, budgets and test-and-learn plans.
Oversee campaign set-up with the Campaign Executive and ensure campaigns go live as booked.
Monitor and optimize live campaigns to maximize advertiser return and platform revenue.
Follow-ups, Reporting & Performance Analysis
Lead regular post-launch follow-ups and performance reviews with advertisers.
Analyze campaign performance, including ROAS, CTR, conversion rate, CPC and incremental sales.
Deliver clear performance reports and recommendations to brand partners and management.
Share platform and product feedback to improve targeting, formats and reporting.
Candidate Profile
3–5 years of experience in Retail Media, Digital Media, Advertising Sales, E-commerce, Performance Marketing or related fields.
Proven experience pitching and selling media or digital solutions to brands, distributors or agencies.
Strong knowledge of CPC/CPM buying, search advertising and sponsored product formats.
Strong analytical capabilities, with advanced Excel/Google Sheets skills and the ability to translate data into commercial recommendations.
Excellent presentation, negotiation and stakeholder management skills.
Results-driven, organized and comfortable managing multiple advertisers at once.
Experience within grocery, FMCG, marketplace or e-commerce environments is strongly preferred.
Fluency in English and Arabic; French is a plus.
Location: Jamaica; Ethiopia; Mexico; Chile; Costa Rica; Dominican Republic
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We are seeking a high-
energy
, self-driven Account Executive to lead owner acquisition efforts for a premier vacation rental management brand in the Black Hills and Colorado Springs markets. This is a full-cycle sales role for a "hunter" who thrives on turning cold prospects into signed management agreements. You will be the face of the brand for homeowners, leveraging data-backed revenue projections to show them why we are the best choice to manage their investment. If you are a proactive closer who prefers high-commission upside and wants a clear path to a Lead Sales Rep position, this is the role for you.
Key Responsibilities
Own the end-to-end sales cycle, from initial prospecting to the final signed management agreement.
Execute daily outbound prospecting targeting real estate agents, Zillow/MLS listings, and self-managed vacation rental owners.
Respond with extreme urgency to warm leads generated by national marketing and direct mail campaigns.
Conduct professional 30-minute Google Meet presentations using company decks and custom financial projections to handle objections and close deals.
Manage and maintain the CasaGrow CRM daily, ensuring every interaction and pipeline stage is accurately tracked.
Collaborate with local Operations teams to ensure a seamless handoff once a contract is signed.
Meet and exceed a target of 3 to 6+ closed units per month.
Requirements
3 to 7 years of experience in high-ticket consultative sales, specifically working with US-based clients.
Proven track record in full-cycle sales: finding leads, cold calling, and booking your own appointments.
Advanced CRM proficiency; you must be comfortable setting up workflows and managing a database of 700+ leads without relying on spreadsheets.
Exceptional English communication skills; you must be clear, professional, and easily understood on video and phone.
Strong financial literacy; comfortable presenting revenue projections and ROI to property owners.
A "closer" mentality; you take pride in winning the deal yourself rather than just setting appointments.
Experience in the vacation rental, hospitality, or real estate industries.
Previous experience using CasaGrow or similar property management sales CRMs.
Experience building referral networks with real estate agents.
Benefits
💰 Competitive salary
🌎 Fully remote role with flexible work environment
🚀 Work with high-growth global companies and innovative products
📈 Clear progression path into senior sales or leadership roles
🎯 Performance-based incentives and bonuses
🤝 Collaborative, high-performance sales culture
Location: Tbilisi, Georgia; Warsaw, Poland; Astana, Kazakhstan; Almaty, Kazakhstan; Yerevan, Armenia
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
The role:
We are looking for a
Customer Support Specialist
to assist clients and partners with a wide range of issues related to acquiring and payment systems. This role goes beyond basic customer service - you will handle technical inquiries, perform initial diagnostics and investigate issues affecting transaction processing. Close collaboration with internal teams and clear communication with clients are key to ensuring fast and effective resolution of technical problems.
Responsibilities:
Provide timely technical support to clients and partners regarding acquiring operations and payment systems
Register and categorize incoming inquiries, including requests for assistance, error reports, and reporting-related queries
Perform initial analysis and diagnosis of issues arising during transaction processing and payment gateway operations
Resolve simple technical issues independently and escalate more complex problems when necessary
Advise clients on setting up and using software for payment operations
Document client inquiries, including problem descriptions, actions taken, and outcomes
Collaborate with other company departments to promptly address clients' technical issues
What you need to succeed in this role:
At least 1–2 years of relevant experience in the fintech industry
Excellent written and verbal communication skills in English and Russian
Knowledge of the principles of operation, payment terminals and payment gateways
Good understanding of the technical aspects of payment processing and standard data transmission protocols in this field
Experience with incident management and monitoring systems (e.g., Intercom, JIRA, Grafana, Asana)
Experience with any ticketing/CRM system
Quick learning ability and adaptability to new information
A proactive and problem-solving mindset with excellent organizational skills
Excellent communication skills and ability to explain complex technical concepts in simple terms
Ability to work in shifts, including both day and night, to ensure 24/7 customer support
What we offer:
Opportunity to shape the future of fintech solutions within a growing company
A collaborative and supportive team environment
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary
Paid vacation
Fully remote work
Additional Information:
Employment Type:
B2B Contract
Working schedule:
Shift-based, including both day and night shifts (24/7 rotation)
* Employment will be offered through one of the group’s legal entities - Mellifera Kartiera Ltd, Colibrix Ltd, or Mellifera Operations Ltd - depending on the role, location, and applicable legal framework.
Tickmill is looking to hire a
Head of
Partnership
that would be responsible for overseeing the business in
Malaysia
.
About Tickmill.
Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities
across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and
Options.
That foundation — capital, licensing, infrastructure and an established international client base — is what makes
the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction
Markets, aimed at a much larger consumer audience than our existing trading business alone.
About the role:
As the Head of Partnership, you will be responsible for leading and growing Tickmill's partnership business across the Malaysian market. You will develop and execute strategic partnership initiatives, manage and mentor a high-performing team of Business Development Managers (BDMs) a
nd Partnership Managers, and
drive sustainable client acquisition through Introducing Brokers (IBs), affiliates, institutional partners, and strategic alliances.
You will be accountable for achieving regional revenue and net deposit targets while ensuring the team delivers an exceptional partner experience throughout the entire lifecycle—from acquisition and onboarding to retention and long-term growth.
Working closely with Marketing, Product, Operations, Compliance, Client Services, and senior management, you will identify market opportunities, influence product development based on partner feedback, and ensure our offerings remain highly competitive within the Malaysian market.
What does the role look like?
Recruit, lead, coach, and develop a team of Business Develop
ment and Partnership
Managers to consistently achieve business objectives and KPIs.
Develop and execute the regional partnership strategy to drive client acquisition, trading volume, and net deposits.
Identify, recruit, and manage high-value Introducing Brokers (IBs), affiliates, institutional clients, and strategic partners.
Build long-term relationships with key partners by understanding their business needs and delivering tailored commercial solutions.
Analyze market trends, competitor activities, and client feedback to identify new business opportunities and improve our competitive positioning.
Work closely with Marketing to plan and execute regional campaigns, seminars, webinars, and partner engagement initiatives.
Collaborate with Product and Operations teams to enhance the client and partner experience through continuous product and process improvements.
Monitor team performance, pipeline health, and regional KPIs, providing regular reports, forecasts, and strategic recommendations to senior management.
Ensure all partnership activities comply with internal policies, regulatory requirements, and company standards.
Foster a high-performance, collaborative culture focused on accountability, continuous improvement, and commercial excellence.
What do you need to succeed in this role?
Proven experience leading Partnership teams within the online trading, CFD, Forex, or financial services industry in Malaysian market.
Strong understanding of th
e South-East Asian mark
et, including IB business models, competitors, client acquisition channels, and regional market dynamics.
Demonstrated track record of consistently delivering commercial growth, including client acquisition, net deposits, revenue, and trading volume.
Excellent leadership and people management skills with the ability to motivate, coach, and develop high-performing teams.
Strong negotiation, relationship management, and stakeholder engagement skills.
Commercially driven with excellent analytical and strategic thinking abilities.
Ability to manage multiple priorities and make sound business decisions in a fast-paced environment.
Excellent presentation, communication, and interpersonal skills.
Professional proficiency
in English and Bahasa Malaysia
, both written and verbal.
Proficiency with CRM systems, business intelligence tools, and Microsoft Office applications.
Willingness to travel within the region as business needs require.
Will be considered as a plus:
An established network of Introducing Brokers, affiliates, KOLs, or institutional partners within the South-East Asian market.
Experience developing regional partnership strategies from the ground up.
Additional languages, e.g Mandarin Chinese, Cantonese, Tamil is a plus.
Strong understanding of digital marketing, performance marketing, and lead generation strategies.
Experience launching new partnership initiatives, incentive programs, or regional campaigns that deliver measurable business growth.
A passion for mentoring people and building high-performing BDM teams.
By joining us, you can expect:
A Unique opportunity for a career in a global, fast-growing company.
Attractive Remuneration package based on qualifications and experience (including Discretionary Bonuses to reward exceptional performance).
Make your next Career step and apply NOW! *Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Limassol, Cyprus
Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now!
Tickmill is looking to hire
Payment System Specialist
to join our Finance team in
Limassol
office!
About Tickmill.
Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities
across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and
Options.
That foundation — capital, licensing, infrastructure and an established international client base — is what makes
the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction
Markets, aimed at a much larger consumer audience than our existing trading business alone.
What the job looks like?
The
Payment System Specialist
will have the opportunity to:
Act as the primary point of contact for external Payment Service Providers (PSPs), banks, and other payment partners, ensuring smooth day-to-day service delivery and strong business relationships.
Manage the onboarding of new PSPs and banking partners, including due diligence, contract coordination, implementation, and ongoing relationship management.
Coordinate payment system integrations by gathering business requirements, supporting user acceptance testing , and working closely with IT teams to ensure successful implementation and deployment.
Monitor, optimize, and enhance deposit and withdrawal processes to ensure an efficient, secure, and seamless client payment experience.
Optimize payment routing and orchestration by monitoring approval rates (ARs), PSP performance, and transaction flows to improve payment success and client experience.
Support liquidity management, fund allocation, settlement processes, and payment routing to maximize operational efficiency.
Collaborate with the Funding, Customer Support, Finance, Treasury, Compliance, and IT teams to investigate, resolve, and prevent payment-related issues.
Identify opportunities to improve payment systems, operational processes, automation, and the overall user experience.
Research and evaluate new PSPs, banking solutions, payment technologies, and industry trends to support the Group's global payment strategy.
Monitor payment provider performance and recommend improvements to optimize transaction success rates, costs, and service quality.
Ensure payment operations comply with internal policies and applicable regulatory requirements.
What will you need to be able to do the job?
Bachelor's or Master's degree in Finance, Business Administration, Economics, or a related field.
At least 2 years of experience in a similar role within the Payments, Banking, FinTech, or Financial Services industry. Experience with international payment operations will be considered an advantage.
Strong understanding of payment operations, transaction flows, settlements, payment processing, reconciliation principles, and payment lifecycles.
Good knowledge of AML, KYC, sanctions screening, and payment industry regulations.
Experience managing relationships and negotiating commercial terms with PSPs, banks, and other financial partners.
Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
Excellent communication, stakeholder management, and interpersonal skills, with the ability to collaborate effectively across cross-functional teams.
Ability to work closely with IT, Accounting, Treasury, Compliance, Legal, Business Development, Customer Support, and other internal stakeholders.
Good understanding of payment systems, APIs, payment gateways, and system integrations.
Experience working with payment platforms, banking portals, CRM systems, or other financial operations software. Knowledge of reporting tools, or data analysis platforms will be considered an advantage.
Strong attention to detail, with a proactive approach to identifying and resolving operational issues.
Excellent command of the English language, both written and verbal.
By joining us, you can expect:
Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance).
Opportunities to learn and grow through our “Employee Training & Development program”.
Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care.
Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company.
Participation in our welfare investment and savings plan through our Provident Fund Scheme.
Birthday and Loyalty benefits.
Collaboration with SportBenefit.
What to expect from our recruitment process:
First interview with TA
Second interview with Hiring Manager
Final interview with top management
Make your next Career step and apply NOW!
*
Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis
ГибридmiddleNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
УдалённоseniorUkraine; Poland
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seniorTa' Xbiex, Malta
leadMetn, Lebanon
Tallinn, Estonia
УдалённоSpain; Bulgaria; Romania; Poland; Slovakia; Czechia; Working hours close to the CET time zone are preferred to support regular collaboration with your manager and coordination of the team’s workload; This includes working US time-zone hours for a couple of days when needed to attend team meetings, participate in cross-training, or support handovers; Flexibility to collaborate across time zones and adjust working hours for team coordination, planned production changes, and critical incidents
Metn, Lebanon
УдалённоJamaica; Ethiopia; Mexico; Chile; Costa Rica; Dominican Republic