Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are looking for a Mechatronics Remote Support Engineer to be the troubleshooting core of our Remote Services team — the people who keep our humanoid robots running in the field. When a robot has a problem, you diagnose it remotely, resolve what can be resolved without a site visit, and — when hands are needed on the robot — produce a precise physical-intervention recommendation for the field or Repair Centre teams to execute.
This is a hands-on, customer-facing technical role. You will work remote-first, diagnosing as deep into the robot as the tools allow, and you will occasionally travel as a “flying doctor” when local resources cannot resolve an issue themselves.
WHAT YOU’LL DO:
- Diagnose robot faults remotely using telemetry and our Digital Shadow diagnostics (remote diagnostics, 3D BOM explosion, and fleet-pattern detection).
- Resolve issues remotely wherever possible, driving each case to the deepest root cause you can before escalating.
- Produce complete physical-intervention recommendations — what to do, why, how, the skill level, spare parts, expected time, and any special tooling.
- Occasionally, act as a flying doctor on-site when local resources cannot fix the issue themselves.
- Prioritise cases against SLAs and keep customers informed with clear, transparent updates.
- Document diagnoses and resolutions so the team’s collective knowledge grows while the digital tools mature.
- Escalate through the single point of entry to Engineering when a case genuinely needs R&D.
WE’RE LOOKING FOR:
- Hands-on knowledge of robot hardware: 2D/3D LiDAR, RGB cameras, motors, and actuators.
- Software troubleshooting on robots: ROS2, Bash, Ubuntu/Linux, and bootloader/firmware.
- Strong remote-diagnosis instincts — you localise faults precisely before recommending any physical work.
- Clear technical communication with customers and field teams, especially under SLA pressure.
- A methodical, case-to-the-end mindset with disciplined documentation.
- Willingness to travel occasionally for on-site interventions.
NICE TO HAVE:
- Experience with Time-of-Flight (ToF) sensors and IMUs.
- Python and Git for building small diagnostic utilities.
- Prior customer-facing field-service or technical-support experience.
- Familiarity with SLA-driven support operations and lean, one-piece-flow ways of working.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ days off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are looking for a Staff Program Manager to own the Services Business Process Automation (BPA) function — the digital backbone of our Services organisation. BPA runs the Service Lifecycle Management (SLM) platform, the Business Intelligence and reporting layer, and the integration of our business applications with customer IT/OT ecosystems — all operating within the corporate IT governance framework.
This is a strategic, hands-on ownership role. You will define and own the BPA program and roadmap, lead cross-functional platform deployments end to end, and connect corporate digitalization strategy to on-the-ground Services execution. You will work closely with Services leadership, product and corporate IT, and external technology partners.
WHAT YOU’LL DO:
- Define, own, and continuously evolve the BPA roadmap: SLM platform strategy, BI architecture, process-automation priorities, and customer IT/OT integration.
- Translate corporate digitalization objectives and Services business priorities into a structured, time-phased program with clear milestones and resource plans.
- Lead cross-functional software deployments and platform integrations from requirement scouting to hypercare, applying Agile (Scrum/Kanban) and structured PMO practices.
- Own the program-governance framework — risks, dependencies, change control, escalation, and steering-committee reporting — and track schedule, budget, adoption, data quality, and SLA impact.
- Champion the Services Lean First KPI framework and ensure BI reporting reflects real operational progress across the whole Services organisation.
- Manage vendor relationships, program budgets, and build-vs-buy-vs-integrate decisions for new BPA tools and platforms.
- Act as the strategic interface between Services leadership, product leadership, and corporate IT — simplifying complex technical realities into clear business narratives for executives.
WE’RE LOOKING FOR:
- 8–12+ years in digital/IT program management, with a track record of leading large-scale CRM, SLM, or ERP deployments.
- Proven success managing complex cross-functional programs in mechatronics, industrial automation, robotics, field service, or advanced manufacturing.
- PMP, PRINCE2, or equivalent program-management certification; Agile (SAFe, Scrum Master, or Kanban) is a strong plus.
- Solid understanding of CRM and SLM platforms, BI architectures, and enterprise integration patterns.
- Experience holding full budget accountability for digitalization programs.
- Elite stakeholder communication — able to build consensus across diverse functional and executive stakeholders.
NICE TO HAVE:
- Exposure to humanoid robotics, cobots, or other advanced-technology industries.
- Familiarity with service benchmarks in relevant industries.
- Experience introducing BI as a shared intelligence layer across a multi-team organisation.
- PMO tooling proficiency (MS Project, Jira, Smartsheet, or equivalent).
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
JOB SUMMARY
As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.
This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.
KEY RESPONSIBILITIES
AI-POWERED AUTOMATION DESIGN & DEVELOPMENT
- Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows.
- Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions.
- Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools.
- Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.
CX SYSTEMS INTEGRATION & DATA FLOW
- Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack.
- Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares.
- Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics.
- Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.
AI CAPABILITY EXPANSION
- Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows.
- Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication.
- Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains.
- Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.
RELIABILITY & CONTINUOUS IMPROVEMENT
- Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations.
- Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs.
- Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues.
- Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.
CROSS-FUNCTIONAL COLLABORATION
- Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution.
- Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications.
- Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.
QUALIFICATIONS
EXPERIENCE
- 3–5+ years in systems administration, business systems engineering, or customer support platform work.
- Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value.
- Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher.
- Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly.
- Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.
SKILLS & COMPETENCIES
Technical
- Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher).
- Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools).
- AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems.
- Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems.
- Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.
Operational & Mindset
- Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away.
- Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust.
- AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works.
- Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support.
- Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.
WHAT YOU'LL WORK WITH
- Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting.
- ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem.
- Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows.
- Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration.
- Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions.
- Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are looking for a Senior In-House Repair Technician the deepest hands-on repair capability in our Services Repair Centre. You will perform complex repair, rework, and full overhaul/restore on parts, sub-systems, and full robots, and deliver approved upgrades to existing units. You will also be our forensic-analysis specialist, determining root cause and supporting warranty decisions in both directions.
This is a senior, hands-on role. You will act as a “flying doctor” at customer sites for the most difficult interventions, help author the work instructions the rest of the team follows, and mentor Associate and Advanced technicians.
WHAT YOU’LL DO:
- Perform complex repair, rework, and full overhaul/restore on parts (SRUs), sub-systems, and full robots.
- Deliver approved upgrades to existing robots and parts.
- Lead physical troubleshooting and forensic analysis when Remote Services cannot localise a fault, determining root cause and supporting warranty determination (supplier claims, proof a fault was not caused by Humanoid…).
- Act as a flying doctor at customer sites for the most difficult on-site interventions.
- Partner with Product Services Engineering and the Training team to author clear, low-skill work instructions.
- Mentor Associate and Advanced technicians and contribute to the skills matrix and the unified career path across In-House, Remote, and Field roles.
- Own refurbishment throughput and quality for the most complex part families, and certify work to specification.
WE’RE LOOKING FOR:
- Mechanical/electrical technician training plus ~5+ years of hands-on repair experience, with deep specialisation.
- Proven ability to overhaul and restore complex electromechanical systems and full robots to specification.
- Strong forensic troubleshooting skills — you find root cause and can defend a warranty determination with evidence.
- Ability to author work instructions and mentor other technicians.
- Rigorous quality, certification, 5S and health-and-safety discipline.
- Willingness to travel for on-site interventions.
NICE TO HAVE:
- Experience with humanoid, legged, or advanced robotics hardware.
- Familiarity with calibration, metrology, and test/certification requirements for precision mechatronics.
- Exposure to failure-analysis methods and supplier-quality / warranty processes.
- Experience setting up or scaling a repair or refurbishment operation.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ days off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Remote (Peru)
At Livefront, we help companies design and build world-class digital products that command attention and inspire joy. We’ve helped household names like CVS, Samsung, General Mills, and Optum create experiences that have reached millions of people, and startups like HomeSpotter and Credly build entirely new businesses that challenge their industries’ status quo.
We're looking for an outstanding Senior Databricks Data Engineer to join our growing data practice — someone who builds the data and AI foundations that digital products and intelligent experiences run on. This is a senior-level position with the opportunity to work remotely in
Peru.
Who you are
You are a Databricks-focused Data Engineer who understands that great data platforms are only as valuable as the products, AI workflows, and experiences they enable. You bring deep, production-grade expertise across the Databricks platform and know how to connect platform capabilities to real business outcomes.
You thrive in ambiguity and can quickly assess a client's data landscape to recommend and implement the right solutions. You understand that in consulting, your Databricks depth is most valuable when it connects platform capabilities to the products and experiences clients actually use — and you're as comfortable in a product design conversation as you are building a DLT pipeline.
You excel at translating complex data challenges into clear technical requirements and can confidently navigate conversations with everyone from data scientists to executives. Your engineering principles are mature and grounded in real-world experience across various industries and scales.
You have an interest in and a curiosity about data platforms and the latest advances in data technology.
What you will be doing
Design and build production data pipelines using Lakeflow Declarative Pipelines, Autoloader, and Structured Streaming, with end-to-end ownership of ingestion, transformation, data quality expectations, and CI/CD deployment via Declarative Automation Bundles.
Architect and implement Lakehouse solutions on Databricks — medallion architecture, Delta Lake, Unity Catalog — tailored to the client's analytics, AI, and application needs.
Build and maintain Databricks transformation layers — DLT pipelines, PySpark notebooks, and dbt — with data quality constraints and SLAs baked in.
Design and maintain the data and AI foundations — Unity Catalog, Feature Store, MLflow, and Model Serving — that power production ML, agent workflows, and AI-enabled digital products.
Collaborate with product and backend engineers to design data models, APIs, and application data contracts — ensuring the platform serves the product, not just the warehouse.
Consult with clients to understand their data challenges, develop data strategies, and implement sustainable solutions.
Adapt your approach based on project needs — sometimes leading data architecture discussions with clients, other times supporting internal teams with specialized data expertise.
Work within multi-cloud environments — primarily AWS and Azure — anchoring data platform recommendations around Databricks where it fits the client's architecture and goals.
Champion data governance through Unity Catalog — access control, lineage, data quality policies, and compliance — as a first-class part of every engagement, not an afterthought.
Design data-to-application architectures — including Lakebase-backed services and Databricks Apps — that connect governed data to AI workflows, digital products, and user-facing experiences.
Help build Livefront's Databricks practice — contributing to accelerators, internal enablement, certification goals, and Databricks partner go-to-market materials alongside delivery work.
Why you should apply
You want to work with passionate and talented people who are always looking for ways to make things better.
You desire a work environment where respect, mutual trust, and egoless collaboration are paramount.
You want colleagues who take their work seriously but not themselves, and who know how to let loose and have a good time.
You like being part of a team with a reputation for excellence that gives back to the community by educating, mentoring, and sponsoring.
You want to work on products and accounts that have outsized impact and reach.
You believe in sweating the details, giving a damn about quality, and taking pride in going the extra mile.
You want to help build a data practice specialization from the ground up — shaping how we go to market with Databricks, what we build as accelerators, and what it means to do this kind of work at a digital product company.
What you bring to the table
5-8+ years of data engineering experience with at least 4 years in production Databricks environments, preferably in a consulting or client delivery context.
Solid working knowledge of AWS and Azure cloud services relevant to Databricks deployments — storage, networking, IAM, and compute — with GCP familiarity a plus.
Deep, production-grade Databricks expertise: Lakeflow Declarative Pipelines, Autoloader, Structured Streaming, Lakeflow Jobs, Unity Catalog (including fine-grained access control and lineage) — demonstrated through shipped production workloads, not prototypes.
Proven experience designing Lakehouse architectures — medallion patterns, Delta Lake table design, partitioning, Z-ordering, and query optimization — at production scale.
Hands-on experience with data pipeline testing, observability, and CI/CD for data — including unit testing, data quality frameworks, and version-controlled deployments via Git and Declarative Automation Bundles.
Strong proficiency in SQL and Python, with the ability to write clean, performant, and maintainable code.
Understanding of data modeling, schema design, and query optimization.
Excellent communication skills with the ability to explain complex data concepts to both technical and non-technical stakeholders.
Strong problem-solving skills with the ability to navigate ambiguous requirements and deliver pragmatic solutions.
Above-average discipline and personal organization skills.
Obvious comfort with critique and peer review in the context of an iterative development process.
A demonstrated hunger for personal and professional growth.
A self-evident love and care for the craft of data engineering.
Bonus points if you…
Have worked with real-time streaming technologies (Kafka, Kinesis, etc.).
Have hands-on experience with alternative cloud data platforms — useful context for migrations and competitive assessments, though Databricks is our primary platform focus.
Have experience in healthcare or fintech domains.
Have hands-on experience with MLOps or LLMOps on Databricks — MLflow experiment tracking, model registry, Model Serving endpoints, or Vector Search for RAG pipelines.
Have experience with Java, Go, or Scala.
Have strong illustration skills for technical diagramming and data architecture documentation.
Speak, write, and/or educate publicly about data engineering topics.
Have contributed to open-source data projects.
Hold or are actively pursuing a Databricks certification (Data Engineer Associate or Professional, or Apache Spark Developer) — we treat these as meaningful signals of platform depth, and they directly support our Databricks partner growth goals.
Have experience with Databricks Apps, or Lakebase — early familiarity with where the Databricks platform is heading is a strong differentiator.
What to expect
When applying, please include a short note about yourself, a summary of your work experience, and a link to any public profiles you actively maintain (e.g., GitHub, LinkedIn, etc).
Our hiring process moves quickly and consists of several stages for candidates who capture our attention with their initial submission, sometimes including but not limited to a short preliminary phone interview, a series of video interviews, and a short take-home exercise, which you'll have up to a week to complete.
Additional information
We go out of our way to evaluate all employees and job applicants equally based on merit, competence, and qualifications. We encourage candidates from all backgrounds to apply and consider all qualified applicants. Don't worry, every application will be reviewed by a human.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device tracks key physiological metrics such as heart rate variability, resting heart rate, and sleep quality to provide personalized insights into users' fitness, health, and recovery.
As a Backend Software Engineer II, you will build on WHOOP’s generative AI capabilities to develop and maintain exciting, member-facing features that drive meaningful health outcomes. You will play a vital role in delivering personalized insights across WHOOP and work alongside experienced engineers, designers, and product managers to help members better understand their health, optimize performance, and gain clarity throughout their WHOOP journey.
RESPONSIBILITIES:
- Collaborate with cross-functional team including Product, Design, Analytics, and Data Science to gather technical requirements and deliver impactful infrastructure and tools
- Leverage Java, Kafka, AWS, and PostgreSQL to deliver scalable and reliable software solutions and features
- Consistently deliver high-quality code, adhering to best practices in software design and development
- Develop and maintain observability and monitoring systems to ensure the stability and reliability of deployed features
QUALIFICATIONS:
- 2-4 years of backend software development experience, ideally in languages like Java
- Familiarity with asynchronous processing systems (Kafka, SQS)
- Experience in backend development, working on large-scale software systems and RESTful API design
- Experience in relational database design and development (PostgreSQL)
- Experience with scalable system design and performance optimization
- Strong independent problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment
- Excellent communication skills and a commitment to delivering high-quality work
- A proactive, collaborative team player, eager to take on new challenges, continuously learn, and adapt in a fast-paced, data-informed environment
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $125,000- $175,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. By providing members with a deep understanding of their bodies, behaviors, and daily lives, WHOOP empowers healthier choices and peak performance.
We are seeking a Senior AI Researcher to join our Foundation AI team. This team builds the multimodal foundation models that underpin WHOOP’s next generation of intelligent, personalized, and health-enhancing experiences. These models integrate data across wearable sensors, language, biomarkers, clinical information, and self-reported inputs to create scalable AI systems that understand human physiology and behavior.
In this role, you’ll serve as a senior individual contributor driving the research, development, and deployment of large-scale multimodal models. You’ll collaborate closely with data scientists, ML engineers, and cross-functional partners to push the boundaries of deep learning and ensure our models deliver measurable value to WHOOP members.
RESPONSIBILITIES:
- Design, train, and optimize large-scale multimodal foundation models that integrate wearable sensor data, text, biomarkers, and behavioral data.
- Conduct applied research in self-supervised learning, representation learning, and downstream task fine tuning to advance WHOOP’s core model capabilities.
- Develop scalable, distributed training pipelines for large models on high-performance compute environments.
- Collaborate with MLOps, data engineering, and software engineering teams to operationalize models for production deployment, ensuring robustness, reproducibility, and observability.
- Partner with product and research teams to translate foundation model capabilities into downstream features that deliver meaningful member value.
- Contribute to the technical roadmap and architectural direction for foundation model development at WHOOP.
- Ensure models adhere to WHOOP’s standards for ethical, transparent, and privacy-preserving AI.
QUALIFICATIONS:
- Advanced degree (Master’s or Ph.D.) in Computer Science, Machine Learning, Electrical Engineering, or a related field, or equivalent professional experience.
- 7+ years of experience in applied ML, AI research, or large-scale modeling, with a track record of delivering production systems.
- Expertise in modern deep learning (e.g., transformers, state space models), multimodal model training.
- Proficiency in Python and deep learning frameworks (e.g., PyTorch, TensorFlow).
- Familiarity with training models on mulit-node, multi-gpu distributed compute environments.
- Familiarity with best practices for data, model, and context parallelisms.
- Strong applied experience with representation learning, self-supervised methods, and post-training for downstream applications.
- Experience with reinforcement learning for post-training foundation models (PPO, DPO, GRPO etc.).
- Familiarity with MLOps best practices including model versioning, evaluation, CI/CD for ML, and cloud-based compute.
- Excellent communication skills and ability to collaborate cross-functionally with engineers, researchers, and product teams.
- Passion for WHOOP’s mission to improve human performance and extend healthspan through science and technology.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $190,000 - $230,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About Nebius
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, the Americas and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Infrastructure Acquisition Group
The Infrastructure Acquisition Group secures the land, power, and data center capacity that enables the Nebius AI Cloud. We identify where Nebius should grow next, structure the commercial agreements that make that growth possible, and partner across engineering, energy, finance, legal, and development to bring new AI infrastructure online.
We're a small, founding team building this function from the ground up across the Americas, leading the acquisition of colocation, build-to-suit, powered land, and other strategic infrastructure opportunities as one of the world's fastest-growing AI cloud platforms scales.
Examples of Problems We're Solving
Determine whether a site can actually support the AI infrastructure we're planning to build.
Lead multidisciplinary technical due diligence across geotechnical, environmental, civil, utility, and entitlement workstreams to determine whether a project is technically feasible before Nebius commits capital.
Build a repeatable technical due diligence program.
Help establish the standards, consultant network, playbooks, and review processes that ensure every infrastructure opportunity is evaluated consistently across the Americas.
Identify technical risk before it becomes commercial risk.
Work with Site Selection, Project Development, Engineering, and external consultants to identify development constraints early enough to influence negotiations, investment decisions, and project schedules.
About the Role
As a Technical Due Diligence Manager, you'll evaluate the technical feasibility of AI infrastructure opportunities across the Americas before Nebius commits capital. Working within the Infrastructure Acquisition Group, you'll lead multidisciplinary engineering due diligence across powered land and build-to-suit developments, partnering with Site Selection, Engineering, Energy, Legal, and Project Development to identify technical risk, assess development feasibility, and support investment decisions.
This is a build-phase role on a build-phase team. Many of the standards, playbooks, consultant relationships, and technical review processes you'll use are still being written—in some cases, you'll help write them. We're looking for someone who can independently lead complex technical due diligence programs while helping build the systems that make every future evaluation faster, more consistent, and more scalable.
What You'll Own
Lead multidisciplinary technical due diligence for powered land, build-to-suit, and other strategic infrastructure opportunities.
Define the scope of engineering, environmental, geotechnical, surveying, utility, and entitlement studies required to evaluate prospective sites.
Procure, manage, and coordinate external engineering and technical consultants from scope development through final recommendation.
Interpret technical findings and provide development recommendations supporting acquisition decisions.
Prepare technical due diligence summaries and present risks, constraints, and recommendations to executive leadership.
Technical Risk Assessment
Evaluate geotechnical conditions, environmental constraints, utility capacity, network connectivity and fiber access, entitlement requirements, constructability, and development schedules.
Identify technical risks that may impact project cost, schedule, or feasibility.
Recommend mitigation strategies and additional investigations where appropriate.
Quantify technical risks and communicate commercial impacts to Site Selection and Project Development.
Studies & Consultant Management
Define the scope of engineering, environmental, geotechnical, surveying, utility, and entitlement studies required to evaluate prospective sites.
Procure, manage, and coordinate external engineering and technical consultants from scope development through final recommendation.
Interpret engineering studies and translate technical findings into clear development recommendations.
Maintain technical documentation and due diligence records that support investment decisions.
Program Standards & Process
Apply Nebius' technical due diligence standards consistently across all projects.
Help develop and improve due diligence templates, consultant scopes, checklists, and review processes.
Capture lessons learned to strengthen future technical evaluations.
Build and maintain a trusted network of engineering and technical consultants.
Cross-Functional Collaboration
Partner with Site Selection to evaluate new infrastructure opportunities and support acquisition recommendations.
Work with Project Development to transition technically viable projects into development.
Coordinate with Engineering, Energy, Network, Legal, Finance, and Delivery throughout the acquisition lifecycle.
Build trusted relationships with engineering firms, land-use attorneys, environmental consultants, and technical partners.
What Success Looks Like
Deliver timely technical recommendations that support investment decisions.
Identify development risks early enough to influence commercial negotiations and project strategy.
Establish consistent technical due diligence standards across the Americas.
Build a trusted network of engineering and technical consultants.
Help build the standards and processes the Infrastructure Acquisition Group runs on as it scales.
What You'll Bring
You're comfortable operating in ambiguity and building processes where none exist. You know how to independently lead complex technical due diligence efforts while helping define how future evaluations should be performed.
5–10 years of experience leading technical due diligence, site development, civil engineering, land development, infrastructure design, or large-scale industrial projects.
Experience managing multidisciplinary engineering and environmental consultants.
Strong understanding of geotechnical investigations, environmental assessments, zoning, entitlements, utility coordination, permitting, and infrastructure development.
Ability to interpret engineering studies and translate technical findings into business recommendations.
Excellent communication and executive presentation skills.
Bachelor's degree in Civil Engineering, Architecture, Construction Management, Real Estate Development, or a related discipline, or equivalent experience.
Preferred Qualifications
Experience supporting hyperscale data center, AI infrastructure, or mission-critical developments.
Professional Engineer (PE), PMP, or similar technical certification.
Experience with large-scale infrastructure acquisition or development programs.
Knowledge of utility infrastructure, transmission, and power markets.
Why Join Nebius
The infrastructure supporting AI is being built now. This is an opportunity to help define how Nebius evaluates the next generation of AI infrastructure while helping build the function itself—the standards, consultant network, technical processes, and playbooks that will support infrastructure investments across the Americas. You'll work on some of the industry's largest and most complex AI infrastructure opportunities while helping shape the physical foundation of the global AI economy.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$150,000
—
$183,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Mexico
Company Background
Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia.
Project Description
The role is focused on developing and modernizing real-time DSP serving services that process bid requests, deliver ads, integrate with third-party platforms, and record measurement events used for reporting and billing. The team works on high-throughput, low-latency systems processing millions of requests per second, with a strong focus on availability, data correctness, performance tuning, and scaling the platform for future growth. Current initiatives include splitting a monolith into microservices, improving deployment automation, and moving measurement pipelines from batch processing to real-time streaming with Kafka.
Technologies
Java
Kafka / Kinesis
Redis
S3
Tomcat
Docker, K8S
Git, CI/CD
What You'll Do
Develop critical high-performance, large-scale services for DSP programmatic integrations and platform products;
Work closely with the Product team to understand business needs and translate product requirements into technical solutions;
Write clean, efficient, and production-ready code with a strong focus on high throughput and low latency;
Design, develop, test, and improve new and existing platform features;
Contribute to building large-scale distributed systems processing billions of transactions per day under strict SLAs;
Improve test coverage, monitoring coverage, automation, and overall system observability;
Follow Agile methodologies and work in a fast-paced engineering environment with quick delivery cycles;
Job Requirements
5+ years of commercial experience in Java backend development, with a focus on scalable backend systems;
Strong knowledge of the JVM ecosystem, including garbage collection, profiling, and performance tuning;
Experience with distributed REST APIs, fault tolerance, scalability, consistency, and resilience;
Hands-on experience with low-latency and high-throughput services;
Experience with real-time streaming pipelines using Kafka, Kinesis, or similar technologies;
Strong knowledge of data structures and algorithms;
Experience with web/application servers such as Tomcat;
Solid understanding of networking and load balancing concepts;
Production experience with Docker and Kubernetes;
Experience with Git and CI/CD pipelines, such as GitLab CI/CD or similar tools;
Interest in applying modern technologies and AI-assisted development tools;
Readiness to participate in PagerDuty rotation (1 week per quarter);
Strong verbal and written communication skills, including the ability to explain complex technical trade-offs to both technical and non-technical stakeholders;
English: B2 or higher;
Nice To Have
Prior experience in the AdTech industry;
Familiarity with Python or Scala;
What Do We Offer
The global benefits package includes:
Technical and non-technical training for professional and personal growth;
Internal conferences and meetups to learn from industry experts;
Support and mentorship from an experienced employee to help you professional grow and development;
Health insurance;
Sports activities to promote a healthy lifestyle;
Flexible work options, including remote and hybrid opportunities;
Referral program for bringing in new talent;
Work anniversary program and additional vacation days.
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As a Senior Technical Account Manager, you’ll be the named technical owner for the mission-critical workload that anchors a strategic enterprise customer’s Vercel relationship, across a portfolio of concurrent accounts. You’ll work as a peer to customers’ VPs of Engineering and CTOs, take over the post-sales technical relationship from the Solutions Architect through a structured handover, and coordinate every Vercel team on the account, including Support, Engineering, Product, and Sales. Customers buy this engagement, so success is measured by renewal: your proactive architecture and cost work should be worth more than what the customer pays for it. The role has no on-call rotation, no production code, and no sales quota. This is a hybrid role with 3 in-office days per week in San Francisco, New York City, or Austin.
What you’ll do
Own the post-sales technical relationship for a portfolio of enterprise accounts, running weekly calls, monthly and quarterly business reviews, and an annual roadmap workshop
Co-own each account with the Account Executive: you own the technical relationship and the technical case for renewal
Take ownership of escalated incidents and recurring patterns, driving post-mortems, root-cause analysis, and remediation roadmaps, and respond to P1 and P2 escalations within 4 business hours
Run proactive architecture reviews, technical risk mapping, cost and usage optimization, and pre-launch readiness assessments
Scope and coordinate Forward Deployed Engineering, audits, workshops, and Professional Services projects on your accounts, and relay customer needs to Product and Engineering
What you need
5+ years in a customer-facing technical role at a platform, infrastructure, or developer tools company (TAM, Solutions Architect, Developer Success, Field Engineer, or technical consultant), owning strategic customer relationships including QBRs and renewals
Ran a technical platform at scale in a customer-facing role, with fluency in CI/CD pipelines, preview environments, release mechanics, and cost and performance patterns
Production architecture experience on AWS, GCP, or Azure
Ramped quickly on an unfamiliar technical product and earned customer trust
Can write a one-page executive summary of a complex technical situation for customer leadership
Willing to travel 4 to 8 times per year to customer offices, generally in-region
Bonus if you
Worked as a Technical Account Manager at a hyperscaler, infrastructure platform, or developer tools company
Built AI agents with the Vercel AI SDK, MCP servers, or similar frameworks
Run an annual roadmap workshop or Well-Architected Review-style engagement with an enterprise customer
The San Francisco, CA base pay range for this role is $163,000-$204,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
We are seeking our second IT Engineer to join our growing team in San Francisco. Our team laid the foundation for IT at LangChain, and this role is critical to helping us mature and scale that foundation as the company grows. You'll bring deep technical expertise to our fleet management and SaaS administration, with room to shape how we manage our fleet, identity, SaaS stack, and the automation that runs the business. The ideal candidate brings startup experience, thrives in ambiguity, loves a good problem, and is excited to build scalable systems that support our global team. This role can be worked out of SF or NYC.
WHAT YOU'LL DO
Infrastructure & Automation
- Build and maintain our IT infrastructure and tech stack that scales with LangChain’s rapid growth
- Drive automation initiatives to reduce toil and improve efficiency using scripts, APIs, and workflow tools
- Implement monitoring and documentation practices that enable operational excellence
Client Platform Engineering
- Reimagine how we deploy, configure, and manage our Mac fleet. MDM (Iru) is the foundation, not the entire solution however.
- Design and build a secure, reliable, and maintainable desktop environment that replaces our current patchwork of one-off scripts with version-controlled, testable, and repeatable systems
- Own our approach to custom security controls and application deployment across the fleet, so updates and configuration changes are consistent and easy to roll out at scale
- Build the fleet management systems now so they hold up as headcount, and the fleet, keep growing
Security & Identity Management
- Drive our identity strategy, implementing secure, scalable access controls following the principle of least privilege
- Identify and implement security enhancements across our SaaS stack
- Partner with our Security team to drive improvement of our enterprise security posture
SaaS Administration
- Administer and optimize our growing SaaS stack, managing provisioning, access controls, and lifecycle management
- Become IT's central administrator for LangSmith, our own product, developing deep fluency in its administration surface
- Build automated workflows for LangSmith administration using its API paired with our automation tooling, reducing manual, toil-heavy admin work
- Help IT stay fluent across the internal tools we run and support, including the LLM Gateway. Another LangChain product.
Core IT Operations
- Provide support to employees globally across hardware, software, networking, and IT tools
- Deliver great onboarding experiences for new hires, ensuring they have the right hardware, access, and setup so they can be productive from day one
WHAT YOU'LL BRING
- 5+ years of experience in IT engineering and systems administration
- Deep proficiency with Okta and Okta Workflows
- Fluency in at least one general-purpose programming language (Python, JavaScript, or similar) with demonstrated ability to write production-quality scripts and automation
- Versed in the us of REST APIs, webhooks, and API authentication methods; you should be comfortable reading API documentation and building integrations between systems
- Demonstrated ability to build meaningful automations that reduce manual work and improve IT operations
- Hands-on experience with IaC using Terraform to manage and provision IT infrastructure and applications, and comfort applying changes within an existing Terraform codebase
- Experience using coding agents (e.g. Claude Code) as part of your day-to-day engineering workflow to build and ship automation faster
- Strong experience with a modern tech stack that includes Google Workspace, Slack, Notion, Claude, ChatGPT
- Solid understanding of MDM platforms, and ideally experience going beyond baseline MDM with fleet/configuration management tooling to manage a fleet's security and application needs
- Experience administering a large or complex SaaS stack, ideally including internal or AI/LLM-based products
- Strong networking fundamentals (TCP/IP, DNS, VPNs, firewalls, switching, wireless, LAN/WAN)
- Annual salary range: $150,000-$170,00 USD
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Zurich
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The role
As an AI Scientist, you will push the boundaries of AI by developing and scaling cutting-edge models. This role exists to advance Mistral’s mission of democratizing frontier intelligence, enabling businesses and consumers to benefit from open, high-impact AI systems. You will collaborate with a global, cross-functional team to design, build, and deploy models that solve real-world problems across reasoning, code, and multimodal applications. Your work will directly shape how AI integrates into daily life and enterprise operations.
What will you do
• Research and develop novel methods to push the frontier of large language models
• Work across use cases (e.g reasoning, code, agents) and modalities (e.g text, image and speech)
• Build tooling and infrastructure to allow training, evaluation and analysis of AI models at scale
• Work cross-functionally with other scientists, engineers and product teams to ship AI systems which have a real-world impact
What We're Looking For
• You are a highly proficient software engineer in at least one programming language (Python or other, e.g. Rust, Go, Java)
• You have hands-on experience with AI frameworks (e.g. PyTorch, JAX) or distributed systems (e.g. Ray, Kubernetes)
• You have high engineering competence. This means being able to design complex software and make it usable in production
• You are a self-starter, autonomous and a team player
Now, it would be ideal if
• You have hands-on experience with training large transformer models in a distributed fashion
• You are able to navigate the full MLOps stack, for instance, fine-tuning, evaluation and deployment
• You have a strong publication record in a relevant scientific domain
Note that this is not an exhaustive or necessary list of requirements. Please consider applying if you believe you have the skills to contribute to Mistral's mission. We value profile and experience diversity.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We're hiring a Senior or Staff Software Engineer to join our Data Engineering team based in London.
As the Data Platform Team, we strive to create the world’s leading, commercially scalable, safe, and advanced humanoid robots that seamlessly integrate into daily life and amplify human capacity.
We’re looking for experienced Engineers to help build our data platform from the ground up. You’ll have the opportunity to define its architecture, make key decisions, and shape how we handle and process petabyte-scale data in the near future.
WHAT YOU'LL DO
- Build the Capability Factory - an internal platform designed for everyone from software engineers to non-technical operators, enabling the entire organization to teach HMND robots new skills at scale, from raw data all the way to deployed capabilities.
- Curate, preprocess, and manage large-scale datasets for humanoid robot training - a corpus of robot telemetry growing toward petabyte scale.
- Design and operate highly scalable data pipelines and the compute infrastructure that powers them, ensuring reliability and throughput as data volume and team demands grow.
- Ensure the quality, accuracy, and consistency of training data across multiple concurrent projects and robot platforms.
- Collaborate with machine learning teams to shape the Capability Factory, streamline MLOps, and build the evaluation workflows that close the loop between training runs and real-world robot performance.
- Build data warehouse solutions and BI dashboards that give stakeholders across the organization clear visibility into data collection, model progress, and operational health.
- Establish and uphold best practices for data management - versioning, access control, security, and compliance.
WHAT WE'RE LOOKING FOR
- 5+ years of software engineering experience, with a track record of owning and delivering complex systems end-to-end, not just contributing to them.
- Strong backend engineering - designing and operating production-grade APIs and services: clean data modeling, reliable error handling, performance under load.
- Data engineering at PB+ scale - building and maintaining pipelines that move, transform, and validate large volumes of data reliably; understanding of batch and streaming processing patterns, data quality, and schema evolution.
- Workflow orchestration at scale - designing and operating multi-step automated pipelines with retries, observability, and graceful failure handling.
- Distributed systems fundamentals - you understand how things break at scale: eventual consistency, idempotency, backpressure, job scheduling, and failure modes in distributed compute and storage.
- Cloud infrastructure fluency - you have shipped and operated real systems on a major cloud provider; you think about cost, reliability, and security as first-class concerns, not afterthoughts.
- Container orchestration - deploying and operating workloads on Kubernetes at a level where you can debug scheduling issues, design resource allocation, and reason about cluster health without guidance.
- Full-stack range - comfortable building both the backend and the frontend of an internal product; you can own a feature from database schema to UI without handing off.
- Production ownership mindset - you've been on-call, triaged incidents under pressure, and improved systems after postmortems. You take reliability personally.
Nice to Have
- ML infrastructure or MLOps experience - understanding of how training jobs run, how model artifacts are managed, and what makes an evaluation pipeline trustworthy; you've worked alongside or directly supported ML researchers.
- Distributed compute frameworks - experience with large-scale parallel data processing, whether for data transformation, model training, or evaluation.
- Domain knowledge in robotics or embodied AI - familiarity with robot data formats, sensor telemetry, or the sim-to-real evaluation loop is a significant head start.
- BI and data warehouse experience - building data models and dashboards that translate raw operational data into decisions for non-technical stakeholders.
- Dual-cloud or multi-cloud storage - experience reasoning about cost, latency, and consistency tradeoffs across storage providers.
- Frontend product sense - beyond just shipping features, you have opinions about what makes an internal tool actually usable by non-engineers.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: New York; Paris; London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
About the Role
Mistral is seeking a Senior Product Marketing Manager, Industries to support verticalized go-to-market (GTM) initiatives. You will own the development and execution of industry-specific solutions marketing, enabling Mistral to scale and win in high-priority verticals such as manufacturing, finance, and more.
This role is ideal for a strategic thinker who excels at translating industry insights into actionable GTM content and campaigns. You will collaborate cross-functionally with Product, Sales, and Marketing teams to position Mistral as the leader in AI solutions for key industries.
Key Responsibilities
Industry Solutions Marketing
- Own Industries Marketing for high-priority verticals (e.g. manufacturing, finance), driving messaging, positioning, and GTM content.
- Develop and launch complete GTM collateral (pitch decks, sales enablement, blogs, web pages)
- Drive integrated campaigns to educate and engage target audiences, supporting demand generation and pipeline growth.
Cross-Functional Collaboration
- Partner with global Product, Forward Deployed Engineers (FDE's), Sales, and Marketing teams to design, activate, and refine industry-specific solutions.
- Channel market and customer feedback to shape product and GTM strategy.
Content & Enablement
- Create scalable, repeatable use cases and content (e.g., demos, case studies) to empower field teams.
- Act as a go-to partner for sales and FDE teams, ensuring consistent, compelling industry narratives.
Market & Competitive Intelligence
- Monitor industry trends and competitive dynamics to inform product and solutions planning.
- Identify and scale repeatable solutions content to accelerate deal cycles.
Who You Are
- 5+ years experience in industry solutions, product, or growth marketing, with experience in SaaS, AI, or enterprise technology.
- MBA or advanced degree in Marketing, Business, or related field preferred.
- Proven track record of launching industry-specific GTM strategies and content.
- Strong storytelling skills: ability to simplify complex technical value for diverse audiences.
- Collaborative leader with experience aligning cross-functional teams (Product, Sales, Marketing).
- Familiarity with global systems integrators (GSIs) and partner ecosystems is a plus.
- Self-starter who thrives in fast-paced, innovative environments.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Responsibilities:
— Develop and manage the overall cutover strategy, plan, timeline, and related governance activities.
— Coordinate across functional, technical, infrastructure, and business teams to ensure full readiness for cutover.
— Lead cutover planning workshops and define all tasks, dependencies, responsibilities, and validation steps.
— Facilitate mock cutovers and rehearsals to validate processes and ensure a smooth execution.
— Identify, track, and mitigate cutover-related risks, issues, and decision points.
— Oversee system freeze periods, data migration, technical deployments (e.g., transports, configurations), and business validation during cutover.
— Manage communication throughout execution, support go-live, and coordinate the transition into hypercare.
Requirements:
— 3-5 years of experience as a Cutover Lead on SAP implementation projects (ECC or S/4HANA).
— Strong understanding of SAP modules, data migration processes, and system landscapes.
— Excellent project management and organizational skills.
— Ability to coordinate cross-functional and cross-geographical teams.
— Strong communication and stakeholder management abilities.
— Familiarity with tools like Microsoft Project, Jira, ServiceNow, SAP Solution Manager.
— English B2+.
— PMP or similar certification is a plus.
What you’ll do / Who you are:
— Develop and manage the overall cutover strategy, plan, timeline, and related governance activities.
— Coordinate across functional, technical, infrastructure, and business teams to ensure full readiness for cutover.
— Lead cutover planning workshops and define all tasks, dependencies, responsibilities, and validation steps.
— Facilitate mock cutovers and rehearsals to validate processes and ensure a smooth execution.
— Identify, track, and mitigate cutover-related risks, issues, and decision points.
— Oversee system freeze periods, data migration, technical deployments (e.g., transports, configurations), and business validation during cutover.
— Manage communication throughout execution, support go-live, and coordinate the transition into hypercare.
Location: Seoul
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
About The Job
Mistral AI is seeking a founding Team Lead of our Applied AI Engineering Deployment team in Korea. The Applied AI Engineering Deployment team is focused on DevOps to facilitate the adoption of its products among customers and collaborate with them to address complex technical challenges. This is a player-coach role with roughly 70% hands-on technical work, and 30% people leadership.
Applied AI Engineers, Deployment at Mistral AI work directly with customers to quickly understand their greatest challenges and design and implement AI solutions. In this role, you’ll apply your problem-solving ability, creativity, and technical skills to help organizations use AI to drive real impact in the world. You’ll have the opportunity to gain rare insight into and contribute to some of the most important industries and institutions globally!
Applied AI Engineers, Deployment responsibilities look similar to those of a startup CTO: you’ll work in small teams and own end-to-end execution of high-stakes projects. A day might span discussing architecture with fellow engineers, wrangling massive-scale data, coding a custom web app, speaking with customer executives, or establishing a strategy for the Applied Engineering team.
What you will do
- You’ll be responsible for onboarding customers on our products, providing guidance on deployment and integration, and ensuring the best production setup from the low-level GPU stack up to infrastructure, back-end and front-end interfaces.
- You’ll work on deploying state-of-the-art AI applications from consumer products to industrial use cases, driving with our customers a crucial technological transformation.
- You’ll work in collaboration with our researchers, other AI engineers, and product engineers on our most complex customer projects involving deployment, scaling, and contributing to our open-source codebases for tasks such as inference and fine-tuning.
- You’ll be involved in pre-sales calls to understand potential clients' needs, challenges, and aspirations. You will provide technical guidance on our products and explain Mistral technologies to various stakeholders.
- You’ll be the people lead for the Applied AI Engineering Deployment Team in South Korea. You will mentor and grow your direct reports, and help shape the Applied AI Engineering practice in Korea, and APAC.
About you
- You are fluent in English and Korean
- You hold a Bachelor's or Master's degree in Computer Science, Engineering, or a related field
- You have 8+ years of experience in engineering, with a strong DevOps or Site Reliability Engineering background
- You have experience leading, mentoring, or managing engineers. Formal direct reports or informal technical leadership both count
- You are comfortable being a founding lead in a new location: ambiguity, setting norms, and working across time zones
- You're experienced with deploying and managing AI-based products in production environments
- You are fluent in Python
- You have experience with containerization technologies such as Docker and Kubernetes
- You have experience with CI/CD pipelines and automated deployment tools
- You have deep understanding of cloud platforms (AWS, Azure, GCP) and on-premises infrastructure
- You are experienced with infrastructure as code (IaC) tools such as Terraform or Ansible
- You hold strong communication skills with an ability to explain complex technical concepts in simple terms to technical and non-technical audiences
Ideally you have
- Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect, or Technical Product Manager
- Familiarity with AI frameworks such as PyTorch or TensorFlow
- Contributions to open-source projects, particularly in the space of DevOps or AI
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Seoul
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
About The Job
We are seeking a senior technical science and business leader to lead our rapidly expanding Applied Science team. You will drive innovative research and collaborate with clients on the most complex research projects, using real-world data to solve real problems.
You will lead the development of SOTA models across different modalities such as text, image, and speech. By developing novel methods and research ideas you will apply these models across a diverse set of use cases and domains. Working cross-functionally with both external and internal science, engineering, and product teams you will deliver high-impact AI solutions that move the needle. Our team is made of world-class researchers, engineers, product builders, and ex-founders who love tackling the most complex real world problems in the industry.
As the leader of Applied Science for Mistral, you will engage C-suite stakeholders from major enterprises, evangelizing and articulating the value proposition of Mistral in the local market. You will build a strong team, and a lasting team culture, to create a powerful talent flywheel.
WHAT YOU WILL DO
- Lead the technical execution of high-stakes frontier science projects.
- Leading teams and strategic initiatives in the Applied Science team, defining team culture
- Be the point of contact internally and externally for technical Applied Science projects in the local region. This includes: leading the pre- and post-sales technical scoping, running events, engaging executive stakeholders, and ensuring projects align with the long-term vision of Applied Science at Mistral.
- Run pre-training, post-training and deploy state of the art models on clusters with thousands of GPUs.
- Work across a diverse set of complex real world problems such as robotics, engineering, finance, cybersecurity, physics and more.
- Generate and curate data for pre-training and post-training, working on evaluations and making sure the model's performance beats customer expectations and frontier benchmarks.
- Develop the necessary tools and frameworks to facilitate data generation, model training, evaluation and deployment.
ABOUT YOU
- You are fluent in English and Korean, and have excellent communication skills. You are at ease explaining complex technical concepts to both technical and non-technical audiences.
- You have experience leading a technical AI, science or engineering team. Balancing technical IC work with team leadership and stakeholder management.
- Expert with PyTorch or JAX.
- Not afraid of contributing to a big codebase; finds their way around independently with little guidance.
- Writes clean, readable, high-performance, fault-tolerant Python code.
- Doesn’t need roadmaps: moves independently and navigates uncertainty with confidence and high autonomy.
- Low-ego, collaborative and eager to learn.
- Track record of success through personal projects, professional projects or academia.
NICE TO HAVE
- Ex-founder or builder
- Loves to build a dynamic, hard-working and exciting team culture
- PhD / Master in a relevant field (Mathematics, Physics, Machine Learning) — exceptional candidates from other backgrounds welcome.
- Research experience in agents, multimodal models, world models, robotics, diffusion models, cybersecurity, 3D understanding/generation, or time-series analysis.
- Experience working on large code bases or large machine learning models at scale.
- Contributions to a large open-source or industry codebase.
- Publications in top academic journals or conferences.
- Enjoys improving existing code: typing, tests, CI pipelines.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris; Amsterdam; Warsaw; Munich; London; Berlin
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Site Reliability Engineer (SRE) on the Cloud Platform team, you will shape the reliability, scalability, and performance of our Cloud platform and customer-facing applications. You’ll work closely with software engineers and product teams to ensure our systems meet and exceed the expectations of both internal and external customers.
This role is critical in maintaining the stability and efficiency of our infrastructure, enabling seamless experiences for users and developers. Your expertise will directly impact the robustness of our AI platform, ensuring it operates at scale with minimal downtime.
WHAT YOU WILL DO
- Design, build, and maintain scalable, highly available, and fault-tolerant infrastructures to support our Cloud platform.
- Operate systems and troubleshoot issues in production environments, including interrupts, on-call responses, and infrastructure scaling.
- Implement and improve monitoring, alerting, and incident response systems to minimize downtime and optimize performance.
- Develop and maintain workflows and tools for CI/CD, containerization, orchestration, monitoring, and logging.
- Participate in on-call rotations to respond to incidents and perform root cause analysis to prevent recurrence.
- Drive continuous improvement in infrastructure automation, deployment, and orchestration.
- Collaborate with software engineers to enable safe and reproducible model-training experiments.
- Build and enhance a cloud platform that abstracts infrastructure complexities for science and engineering teams.
- Design and develop new workflows, tooling, and automation to improve system reliability, availability, and performance.
- Ensure infrastructure adheres to security best practices and compliance requirements in collaboration with the security team.
- Document processes and procedures to ensure consistency and knowledge sharing across the team.
WHAT WE'RE LOOKING FOR
- A Master’s degree in Computer Science, Engineering, or a related field.
- 5+ years of experience in a DevOps or SRE role, with strong expertise in bare metal infrastructure and distributed systems.
- Hands-on experience with site reliability issues, including root cause analysis, in-production troubleshooting, and on-call rotations.
- Proficiency in working with reliability KPIs, such as observability, alerting, and SLAs.
- Experience with CI/CD, containerization, and orchestration tools like Docker and Kubernetes.
- Knowledge of monitoring, logging, alerting, and observability tools such as Prometheus, Grafana, ELK Stack, or Datadog.
- Familiarity with infrastructure-as-code tools like Terraform or CloudFormation.
- Proficiency in scripting languages (Python, Go, Bash) and a strong understanding of software development best practices.
- Solid grasp of networking, security, and system administration concepts.
- Excellent problem-solving and communication skills, with the ability to work effectively in a collaborative environment.
- Experience in an AI/ML environment, high-performance computing (HPC) systems, or modern AI-oriented solutions (e.g., Fluidstack, Coreweave, Vast) is a plus.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
ОфисUK, London
УдалённоUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
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