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Location: Annapolis, MD Position Objective: Responsible for all phases of Surgical Supply Chain Distribution activities including, inventory control, case cart preparation and supply distribution. Monitors and maintains surgical unit supply and patient equipment par levels to ensure that the evolving needs of staff and patients are met. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prepares daily case carts for surgical areas. Reports supplies and/or equipment outages to the appropriate coordinator for action; Processes supply returns to ensure accurate inventory levels; Processes requisitions for non-stock supplies. Checks sterilization expiration dates and rotates stock of med/surgical supplies on a regular basis. Removes outdated supplies according to established procedure. Performs periodic analysis of usage patterns and makes recommendations to appropriate personnel regarding standardization and usage. Responsible for maintaining assigned inventory locations and consignment supplies; Coordinates and communicates loaner equipment and technical support when necessary Assist in breaking down the case carts in the decontamination as needed Assist with emptying all washers and putting away the instruments trays according to the service line Assist with emptying the sterilization rack Assist with cleaning the case carts through the cart washers Educational/Experience Requirements: High School Diploma or equivalent required Required License/Certifications: N/A Working Conditions, Equipment, Physical Demands: There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands - The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Pay Range $17.50 — $20.10 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: Philippines; South Africa; Jamaica; Ethiopia; Morocco About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the company Our client is a dynamic performance marketing and digital media agency dedicated to driving high-impact growth for brands through innovative advertising strategies and data science. Operating at the intersection of creativity and technology, the team specializes in lead generation, customer acquisition, and multi-channel campaign management tailored for diverse global markets. By leveraging advanced analytics and proprietary optimization tools, they help businesses scale their digital footprint and maximize return on investment across competitive landscapes. As a fast-growing scale-up, the company fosters a collaborative, remote-friendly environment where team members are encouraged to take ownership of complex projects. The culture is built on agility, continuous learning, and a passion for staying ahead of shifting digital trends. They are currently expanding their international reach, offering candidates the opportunity to work on high-velocity marketing initiatives that deliver measurable results for a broad portfolio of clients. Job Summary We are seeking a seasoned hospitality professional to serve as the central hub for our diverse portfolio of boutique hotels, Bed & Breakfasts, and premium short-term rentals. This is a high-impact, fully remote role designed for a technical expert who can seamlessly bridge the gap between traditional hotel guest services and modern short-term rental logistics. You will own the end-to-end guest journey—from managing complex inventory across major OTAs to delivering elite-level support—ensuring every guest receives a flawless, five-star experience from booking to checkout. Key Responsibilities Comprehensive Guest Relations: Act as the primary point of contact for all inquiries, managing a wide range of needs including hotel-style special requests, check-in logistics, and real-time troubleshooting. Masterful Inventory Management: Oversee calendar availability, rate synchronization, and reservation modifications using Guesty and Uplisting across a mixed portfolio. Platform & Reputation Management: Proactively manage listings and respond to guest reviews on Airbnb, Booking.com, Expedia, and Google to protect brand integrity. Operational Coordination: Synchronize daily with on-site hotel staff and remote maintenance/housekeeping teams to ensure smooth turnovers and property readiness. Dispute & Administrative Oversight: Handle OTA disputes, chargebacks, and overbooking preventions, while maintaining meticulous administrative records and arrival reports. On-Call Support: Provide reliable out-of-hours coverage to address urgent guest messages and emergencies during evenings and weekends. Requirements System Mastery: Extensive hands-on technical expertise in Guesty and Uplisting is non-negotiable. Mixed Portfolio Experience: 2+ years of experience managing reservations and guest relations for both traditional hospitality (Hotels/B&Bs) and short-term rentals. Native-Level English: Exceptional written and verbal communication skills with a professional, empathetic, and hospitable tone. UK Schedule Alignment: Strict adherence to UK business hours and the flexibility to monitor requests during evenings and weekends. OTA Expertise: Deep knowledge of Airbnb, Booking.com, and Expedia Group, including rate plans and dispute resolution frameworks. Autonomy: Highly organized and self-motivated with the ability to manage a complex portfolio independently. Nice-to-Haves Experience using dynamic pricing tools such as PriceLabs or Beyond Pricing. Familiarity with hotel-specific channel managers like SiteMinder. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: South Africa; Mexico; Colombia; Honduras; Costa Rica; Guatemala About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the company Our client is a results-driven recruitment and talent solutions consultancy dedicated to connecting high-growth organizations with exceptional professional talent. By offering a specialized suite of staffing services, including a unique long-term backfill guarantee and competitive placement models, the team sets a new standard for quality and confidence in the hiring process. They serve as a strategic partner to businesses looking to scale efficiently, focusing on tailored solutions that meet the specific operational and leadership needs of their diverse client base. Job Summary We are looking for a high-energy, results-driven Sales Development Representative to join a thriving direct-placement staffing firm. In this role, you will be the engine of our growth, identifying potential clients and securing appointments for our leadership team. This is a foundational role within a four-year-old company that has a defined sales process but welcomes your expertise to help polish and optimize our outreach. If you are a resilient hunter with a deep understanding of the staffing industry, this is your opportunity to build a long-term career with a clear path to BDR and Account Management roles. Key Responsibilities Conduct high-volume outbound activity, maintaining a daily target of 80-100 cold calls. Manage the full top-of-funnel lifecycle, including prospecting, lead generation, and executing email sequences. Consistently secure 5-7 qualified discovery appointments per week. Navigate gatekeepers and overcome objections through creative and resilient communication. Maintain meticulous records of lead interactions, follow-ups, and notes within HubSpot. Collaborate with the sales team to refine scripts and improve conversion rates. Requirements 2+ years of experience as an SDR/BDR specifically within the staffing industry Proven track record of success in direct placement recruiting sales (not 3rd party). Demonstrated ability to hit and exceed KPIs and appointment-setting targets. Technical proficiency in HubSpot CRM. Mastery of prospecting tools including LinkedIn Sales Navigator and Apollo (or similar platforms). Native-level English fluency with an engaging, talkative, and persuasive phone presence. A "can-do" attitude with the ability to take initiative and work independently. Ability to work within the Eastern Time Zone. Nice-to-Haves A high level of emotional resilience and an "unfazed" attitude toward rejection. Experience transitioning from a lead generation role into full-cycle sales. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: 5151 San Felipe, Suite 1800, Houston, TX 77056 SUMMARY: The Senior Client Manager/ Team Lead works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients. This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to assist in setting individual and team goals aligned with the sales and growth strategy, service platform execution, continual process improvement, proactively identifying and meeting client needs, enabling retention and growth of a defined book of business from a client service perspective. Location:  This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office. QUALIFICATIONS: You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking is valued throughout our organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Client Management: Serve as the primary expert resource and first point of contact for clients, handling questions on risk management, coverage, contractual issues, and compliance specific to the Charter School industry. Analyze client data, conduct market comparisons, strategize around coverage and exclusions, and negotiate premiums and commission rates. Provide marketing and new business development support, including preparing presentations and proposals, and participating in and/or conducting meetings with clients and/or prospective clients. Delegate office administrative work and oversee tasks. Service Delivery: Establish and maintain primary business relationships with clients, developing comprehensive customer service plans. Consistently establish and maintain high levels of trust and confidence with clients through periodic unscheduled contact and prompt resolution of client questions and issues. Analyze client and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives. Negotiate with carriers on clients’ behalf for best available premiums, commissions, and coverage. Maintain expert knowledge and provide clients with up-to-date information on insurance, market trends, and legislation. Work with claims advocates to ensure client needs are satisfied throughout the claims process. Marketing and Business Development: Prepare renewal specifications for presentation to carriers, including analysis of claims, changes in client operations, and recommended renewal pricing. Conduct renewal presentations as part of a team. Develop strong relationships with business partners, including underwriters, brokers, and other professional service providers. Personal and Organizational Development: Set priorities and manage workflow to ensure all goals are met. Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts. Document correspondence and activity in agency management systems. Interact effectively with others, utilizing good communication skills and providing information and guidance as needed. Stay informed regarding industry information, new product/program developments, coverages, legislation, and technology to continuously improve knowledge and performance. SUPERVISORY RESPONSIBILITIES: Supervise Client Manager and Assistant Client Manager position(s). QUALIFICATIONS : High school diploma or G.E.D. equivalent required; college degree preferred. Five or more years of experience in mid-size brokerage or independent agency. Proficiency in Microsoft Office applications, especially Excel. Ability to work in a fast-paced environment and handle multiple tasks. High level of interpersonal skills for handling sensitive and confidential situations. Valid State Property and Casualty License and State Driver’s License required. Excellent negotiation skills and in-depth knowledge of the insurance business. Strong leadership skills with experience in delegation, coaching, and mentoring. Proficiency in Sagitta and ImageRight preferred. Strong aptitude for interpreting coverage forms, contractual agreements, and financial statements. Highly motivated with a strong work ethic and ability to work independently. Project and team management experience preferred. Insurance industry designations preferred (CIC, CRM, CPCU). Experience with complex shared/layered programs preferred. PHYSIICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required. WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk. Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . #LI-LL1 #LI-Hybrid

Location: 5151 San Felipe, Suite 1800, Houston, TX 77056 SUMMARY: The Senior Client Manager  works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients. This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to assist in setting individual and team goals aligned with the sales and growth strategy, service platform execution, continual process improvement, proactively identifying and meeting client needs, enabling retention and growth of a defined book of business from a client service perspective. Location:  This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office. QUALIFICATIONS: You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking is valued throughout our organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Client Management: Serve as the primary expert resource and first point of contact for clients, handling questions on risk management, coverage, contractual issues, and compliance specific to the Charter School industry. Analyze client data, conduct market comparisons, strategize around coverage and exclusions, and negotiate premiums and commission rates. Provide marketing and new business development support, including preparing presentations and proposals, and participating in and/or conducting meetings with clients and/or prospective clients. Delegate office administrative work and oversee tasks. Service Delivery: Establish and maintain primary business relationships with clients, developing comprehensive customer service plans. Consistently establish and maintain high levels of trust and confidence with clients through periodic unscheduled contact and prompt resolution of client questions and issues. Analyze client and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives. Negotiate with carriers on clients’ behalf for best available premiums, commissions, and coverage. Maintain expert knowledge and provide clients with up-to-date information on insurance, market trends, and legislation. Work with claims advocates to ensure client needs are satisfied throughout the claims process. Marketing and Business Development: Prepare renewal specifications for presentation to carriers, including analysis of claims, changes in client operations, and recommended renewal pricing. Conduct renewal presentations as part of a team. Develop strong relationships with business partners, including underwriters, brokers, and other professional service providers. Personal and Organizational Development: Set priorities and manage workflow to ensure all goals are met. Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts. Document correspondence and activity in agency management systems. Interact effectively with others, utilizing good communication skills and providing information and guidance as needed. Stay informed regarding industry information, new product/program developments, coverages, legislation, and technology to continuously improve knowledge and performance. QUALIFICATIONS : High school diploma or G.E.D. equivalent required; college degree preferred. Five or more years of experience in mid-size brokerage or independent agency. Proficiency in Microsoft Office applications, especially Excel. Ability to work in a fast-paced environment and handle multiple tasks. High level of interpersonal skills for handling sensitive and confidential situations. Valid State Property and Casualty License and State Driver’s License required. Excellent negotiation skills and in-depth knowledge of the insurance business. Strong leadership skills with experience in delegation, coaching, and mentoring. Proficiency in Sagitta and ImageRight preferred. Strong aptitude for interpreting coverage forms, contractual agreements, and financial statements. Highly motivated with a strong work ethic and ability to work independently. Project and team management experience preferred. Insurance industry designations preferred (CIC, CRM, CPCU). Experience with complex shared/layered programs preferred. PHYSIICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required. WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk. Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . #LI-LL1 #LI-Hybrid

Location: 2700 Via Fortuna, Bldg 2, 3rd Floor, Suite 375, Austin, TX 78746-7911 SUMMARY: The Senior Client Manager  works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients. This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to assist in setting individual and team goals aligned with the sales and growth strategy, service platform execution, continual process improvement, proactively identifying and meeting client needs, enabling retention and growth of a defined book of business from a client service perspective. Location:  This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office. QUALIFICATIONS: You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking is valued throughout our organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Client Management: Serve as the primary expert resource and first point of contact for clients, handling questions on risk management, coverage, contractual issues, and compliance specific to the Charter School industry. Analyze client data, conduct market comparisons, strategize around coverage and exclusions, and negotiate premiums and commission rates. Provide marketing and new business development support, including preparing presentations and proposals, and participating in and/or conducting meetings with clients and/or prospective clients. Delegate office administrative work and oversee tasks. Service Delivery: Establish and maintain primary business relationships with clients, developing comprehensive customer service plans. Consistently establish and maintain high levels of trust and confidence with clients through periodic unscheduled contact and prompt resolution of client questions and issues. Analyze client and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives. Negotiate with carriers on clients’ behalf for best available premiums, commissions, and coverage. Maintain expert knowledge and provide clients with up-to-date information on insurance, market trends, and legislation. Work with claims advocates to ensure client needs are satisfied throughout the claims process. Marketing and Business Development: Prepare renewal specifications for presentation to carriers, including analysis of claims, changes in client operations, and recommended renewal pricing. Conduct renewal presentations as part of a team. Develop strong relationships with business partners, including underwriters, brokers, and other professional service providers. Personal and Organizational Development: Set priorities and manage workflow to ensure all goals are met. Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts. Document correspondence and activity in agency management systems. Interact effectively with others, utilizing good communication skills and providing information and guidance as needed. Stay informed regarding industry information, new product/program developments, coverages, legislation, and technology to continuously improve knowledge and performance. QUALIFICATIONS : High school diploma or G.E.D. equivalent required; college degree preferred. Five or more years of experience in mid-size brokerage or independent agency. Proficiency in Microsoft Office applications, especially Excel. Ability to work in a fast-paced environment and handle multiple tasks. High level of interpersonal skills for handling sensitive and confidential situations. Valid State Property and Casualty License and State Driver’s License required. Excellent negotiation skills and in-depth knowledge of the insurance business. Strong leadership skills with experience in delegation, coaching, and mentoring. Proficiency in Sagitta and ImageRight preferred. Strong aptitude for interpreting coverage forms, contractual agreements, and financial statements. Highly motivated with a strong work ethic and ability to work independently. Project and team management experience preferred. Insurance industry designations preferred (CIC, CRM, CPCU). Experience with complex shared/layered programs preferred. PHYSIICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required. WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk. Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . #LI-LL1 #LI-Hybrid

Location: Remote Workplace: Remote Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Senior Fraud Risk Analyst to support fraud detection and risk monitoring across high-scale payment systems. This role focuses on identifying fraud patterns, investigating anomalies, and improving the reliability of payment operations. You will work with large volumes of transactional and behavioral data, analyzing fraud signals and supporting the development of detection mechanisms. The role requires a structured, data-driven approach and the ability to respond quickly to emerging risks. KEY RESPONSIBILITIES Fraud Detection and Investigation - Analyze transaction data to identify fraud patterns, anomalies, and emerging risks - Monitor key fraud and payment metrics, including fraud rate, chargeback rate, and approval rate - Investigate fraud incidents ranging from individual cases to large-scale coordinated attacks Risk Monitoring and Prevention - Build dashboards and reports to support real-time fraud monitoring and decision-making - Evaluate fraud controls and contribute to the development and optimization of detection models - Drive automation of fraud detection, monitoring, and investigation workflows Cross-functional Collaboration - Partner with Engineering, Payments, and Operations teams to investigate fraud-related issues and improve risk management processes - Provide actionable insights and recommendations to support incident response and fraud prevention initiatives REQUIRED QUALIFICATIONS - 5+ years of experience in fraud, risk, payments, or data analytics - Strong SQL skills and experience working with large transactional datasets - Ability to identify patterns, investigate anomalies, and derive actionable insights - Experience using AI tools for analysis and automation PREFERRED QUALIFICATIONS - Python - Fintech or gaming experience WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Salzburg, Austria Workplace: on-site Are you passionate about providing exceptional service to guests? Do you have a positive attitude and a hands-on approach to customer service and want to work in a dynamic team? If so, we want you to join our team at Schloss Leopoldskron in Salzburg, Austria as a Bar Waiter! WHO WE ARE Nestled by a small, idyllic lake and surrounded by 17 acres of stunning grounds, Schloss Leopoldskron is a historic hideaway just minutes from Salzburg’s Old Town. Built in 1736, our exclusive location offers 55 rooms, 12 palace suites, and two townhouses. With breathtaking views of the Alps and Hohensalzburg Fortress, we provide our guests with truly unforgettable experiences. Schloss Leopoldskron is more than just a hotel—it’s also the home of Salzburg Global , an international non-profit organization whose mission is to overcome barriers and open up a world of better possibilities. We seek to be an exemplary international institution in terms of equity and environmental sustainability. We strongly encourage candidates from all backgrounds to apply and join us in our work. WHAT WE OFFER We are proud to offer our employees a range of benefits, including: Flexible working hours to support a healthy work-life balance Comprehensive training and development opportunities to help you achieve your career goals, including support with German language courses Relocation support for candidates outside of Salzburg Complimentary meals during your shifts Free on-site parking Complimentary access to the fitness center Staff discounts on drinks at our Meierhof Bar Special rates for Schloss Leopoldskron, Schlosshotels & Herrenhäusern, and DERAG Living Hotels Discounts for local tourism attractions Bonus payment based on organizational performance At Schloss Leopoldskron , we believe that our team is our most valuable asset. We are committed to creating a supportive and inclusive work environment that fosters personal and professional growth. As Bar Waiter , you will have the opportunity to work alongside a diverse and dynamic team, where your contributions will be valued and celebrated. WHAT YOU’LL BE DOING In this role, you will support the smooth running of our café/bar and event service. Your responsibilities will include: Preparing the café/bar area for service, including mise en place Preparing and serving drinks and small snacks Working early or late shifts, with support for seminars and events where required Providing friendly, attentive, and professional service to our guests Helping to ensure a smooth daily workflow and keeping relevant documentation up to date Completing your tasks independently, reliably, and with attention to detail Following HACCP standards and hygiene requirements throughout your work WHO WE’RE LOOKING FOR Enthusiastic, guest-oriented mindset with a passion for service excellence Strong sense of responsibility, punctuality, and reliability Initiative, dedication, and a team-oriented approach Several years of professional experience desirable Completed vocational training in gastronomy an advantage German and English skills A well-groomed and professional appearance At Schloss Leopoldskron , we are committed to providing a warm and inclusive environment for all our hotel guests, visitors, and program participants. We are an Equal Opportunity Employer and do not discriminate against applicants or employees. Sustainable business practices are our highest priority in all areas. We encourage creative, equitable, and sustainable change and develop environmentally conscious and socially responsible practices at all levels. We believe that every team member plays a critical role in our journey toward sustainability.

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Liquidity Platform The Liquidity Platform provides cutting-edge technology that covers all aspects of crypto trading. We build low-latency connectivity to global crypto venues — across both CeFi and DeFi — strategy services for automated pricing and trading bots, high-frequency data capture and analysis, and state-of-the-art micro frontends for trading management. On top of this infrastructure, we build highly customized strategies to facilitate crypto liquidity. Our engineering teams own the full trading lifecycle, from venue connectivity and execution to strategy, data, risk, and analytics. Our risk solutions are independent of trading logic, decoupled by design, and connected to 20+ trading venues across spot, derivatives, and event-contract markets. If you are a strong technologist excited about the potential of crypto trading and fully-automated systematic trading, we should talk. About the Role We are hiring software engineers across the Liquidity Platform’s engineering teams. You will design, build, and operate the systems that price, execute, monitor, and safeguard our liquidity-providing business 24/7. You will work closely with liquidity managers, product managers, and desk developers — developing strategies, services, and infrastructure using in-house toolkits — while growing capabilities in inventory and risk management, strategic problem solving, cross-functional collaboration, and effective communication. These roles are open to Senior and Staff-level candidates; scope and title are calibrated based on experience and impact. Specializations span Delta One Systematic Trading, Cash OTC, Option Market Making, Trading Infra Service, Data Engineering and Risk & Analytics. What You’ll Be Doing Design, build, and operate scalable, fault-tolerant, low-latency trading infrastructure and microservices that handle 24/7 crypto market operations. Build and maintain connectivity to centralized exchanges, DeFi venues, and counterparties using FIX 5.0+, WebSocket, HTTP/2, and REST — handling the real-world complexities of external integrations and on-chain data. Develop and maintain core services across the trading lifecycle: strategy and execution engines, automated pricing and trading bots, order execution and position tracking, trade & position data platforms, and risk & analytics systems. Architect and optimize high-throughput order execution with sub-millisecond latency targets, and build real-time market-data pipelines aggregating order books and price feeds across multiple venues. Implement pre-trade risk controls, circuit breakers, rate limiters, position/PnL and risk calculations, automated alerting, and high-availability architecture. Implement robust monitoring, alerting, and auto-recovery so strategies remain stable, scalable, and self-healing in a 24x7 trading environment. Build trusted data models, reconciliation workflows, and data-quality controls with clear lineage, reproducibility, and documentation — delivering outputs for the trading desk, Finance, and Operations. Profile and eliminate latency hotspots using garbage-free coding and lock-free concurrency; continuously improve system performance and user experience. Collaborate with liquidity managers, product managers, desk developers, risk, finance, and operations to design, implement, and roll solutions into production. Conduct code reviews, mentor junior engineers, and uphold scalability, resiliency, maintainability, and security best practices across all development activities. What We Look For In You STEM foundation: Bachelor’s degree or above in Computer Science, Engineering, Mathematics, Physics, or a related technical discipline; a combined finance background is advantageous. Experience: Typically 3–8 years in software or data engineering (level-dependent), ideally with exposure to trading, OMS, middle/post-trade, or latency-sensitive systems. Languages: Strong proficiency in one or more of Java (17+), Rust, C++, or Python, with a focus on code quality and operational reliability. Systems: Strong understanding of high-performance, low-latency distributed systems, multi-threaded/concurrent programming, and — where relevant — JVM internals and GC behavior. Connectivity & protocols: Hands-on experience with FIX 5.0+, WebSocket, HTTP/2, and REST APIs, plus network protocol and TCP/UDP optimization. Data & messaging: Strong SQL (MySQL, PostgreSQL — schema design and performance tuning); experience with Redis and Kafka. Infrastructure: Comfortable in Linux/Unix environments; familiarity with Docker, Kubernetes, CI/CD pipelines, and cloud platforms (AWS, AliCloud, GCP) and on-premise infrastructure. Markets: Understanding of market microstructure, order lifecycle, and core trading concepts such as PnL, margin, leverage, and market risk. Mindset: Strong analytical thinking, ownership, and attention to detail; able to work effectively under pressure in a fast-paced environment; a controls mindset around data quality and reproducibility. Communication: Excellent communication and collaboration skills across business and technical teams; fluency in English required, with Chinese/Mandarin a strong plus for global, cross-functional work. Passion: Genuine interest in crypto markets, blockchain, and the broader financial industry, and a drive to keep learning new technologies. Nice to Haves Prior experience in proprietary trading, market making, quantitative research, or front-office technology at exchanges, banks, or investment institutions. Experience with execution algorithms (TWAP, VWAP, iceberg, sniper, smart order routing) and backtesting / strategy-simulation frameworks. Low-latency tooling and IPC: Aeron, Chronicle Queue, Disruptor, shared-memory messaging, Agrona Collections, Protocol Buffers, SBE. Frameworks and libraries such as Spring, Netty, and Vert.x. Modern data platforms (Spark/PySpark, Iceberg, ClickHouse, InfluxDB), workflow orchestration (Airflow, Celery), and ML tooling (MLflow, TensorFlow). Strong understanding of DeFi, blockchain, smart contracts, and crypto exchange APIs; exposure to event-contract / prediction markets. Agentic programming fluency — hands-on use of AI coding tools (e.g., Claude Code, Codex) on real production work. Risk and compliance experience; professional certifications such as CFA or FRM. Technical Environment Languages: Java 17+, Rust, Python, C++ Protocols: FIX 5.0+, WebSocket, HTTP/2, REST Stack: Spring, Netty, Aeron, Chronicle Queue, Disruptor, Kafka, Redis, etcd, MySQL, PostgreSQL, InfluxDB, ClickHouse, Iceberg, Spark Infrastructure: Linux/Unix, Docker, Kubernetes, CI/CD, AWS / AliCloud / GCP Team Specializations The Liquidity Platform comprises several engineering teams. Depending on your strengths and interests, you may join one of the following: Delta One – Systematic Trading: Build cross-venue liquidity and market-making strategies with deep market-microstructure and execution-optimization focus. Option Market Making: Build and operate automated option market-making strategies and pricing systems — managing volatility, greeks, and inventory risk while quoting continuously across crypto options venues. Cash OTC: Develop and own OTC trading strategies and their production environment, partnering closely with liquidity and product managers. Trading Infra Service: Build and maintain the core strategy engine and trading-infrastructure microservices on a distributed, enterprise-grade architecture. Deliver high-throughput, sub-millisecond order execution, market-data pipelines, and exchange connectivity. Data Engineering: Own the trade & position platform end-to-end — venue connectors, the Python + SQL data model, reconciliation, and data-quality controls. Risk & Analytics: Build a greenfield, next-generation risk platform — real-time risk monitoring, PnL/risk calculation, alerting, and circuit-breaking strategies. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: United States + International (Remote) GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find. Update: We will stop accepting new applications for this role on November 26, 2026. The role Senior Program Officers are the leaders of GiveWell's grantmaking. In this role, you'll take primary responsibility for a significant grantmaking portfolio, setting its strategy and sifting through the many opportunities we could fund to focus on those that matter most. Your decisions will inform the allocation of hundreds of millions of dollars to dozens of grantees. You'll also communicate externally about our work and mentor and advise other members of the team. You will build and lead a grantmaking portfolio that brings rigor and creativity to GiveWell's hardest funding problems. You'll combine rigorous review of empirical evidence, cost-effectiveness modeling, strong grantee relationships, ground-truthing of how programs are actually delivered, discussions with subject matter experts, understanding of the broader context, and your own judgment to decide what to fund, how to structure it, and when to build something new. In the course of your work, you might approach questions like these: How should we balance exploring and seeding new, smaller opportunities with funding cost-effective opportunities at scale today? When the best opportunity doesn't exist yet, how do we create it, whether through co-design, seeding an implementer, or shaping broader incentives? What is the best direction for our portfolio, and are we correctly prioritizing the programs and grantees we fund? Where are the highest-impact opportunities to expand the portfolio while improving its cost-effectiveness? How can we triangulate empirical evidence against expert opinion and other qualitative features, like a grantee's organizational track record? Do a grantee's reported outputs reflect real coverage, quality, and adherence to evidence-based practices on the ground? What research can we fund today that could substantially improve our grantmaking five years from now? How much uncertainty are we willing to accept before making a grant, and which questions do we need to answer first? Senior Program Officers work closely with Senior Researchers , an equivalently-leveled, parallel role on our team. Senior Researchers typically set the research agenda for grantmaking areas and tackle the thorniest, most open-ended questions we face, while Senior Program Officers own the grant and portfolio decisions — deciding what we fund and why, and incorporating Senior Researchers' analysis into their decisionmaking. Senior Program Officers have a research mindset, too: they're comfortable digging into a cost-effectiveness model and forming their own view of the evidence. Team structure Our research department is currently organized into eight teams: Five of the teams (Water, Livelihoods, Nutrition, Malaria, and Vaccines) focus on specific areas of grantmaking. The New Areas team focuses on interventions in domains that are new to GiveWell. The Cross-Cutting team focuses on methodological issues, research quality, and other big-picture concerns that cut across all of our research work. The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing. New Senior Program Officers typically begin on our Cross-Cutting team, where they complete a structured onboarding program with one-on-one feedback on core GiveWell skills like evidence review, cost-effectiveness analysis, and clear research writing. Onboarding usually lasts one to two months. We generally decide which team a new hire will join by the end of onboarding. Most move onto one of our grantmaking teams (for example, Malaria, Nutrition, Vaccines, or New Areas), and some stay on Cross-Cutting. Placement is based mainly on the research team's needs. In most cases, we won't know at the time of the offer which team someone will join, but if a candidate brings specialized expertise, we may settle on a team sooner. Once placed, team members usually stay on that team long-term. Team values We think our research team has unique qualities: We care deeply and centrally about finding and sharing truth. Truth-seeking is one of our core values . We post our mistakes and we prize our team members who keep our culture of free-flowing feedback strong. We are independent. We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs. We don’t waste time. Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions. Lean research team = huge personal impact. In 2026, our research team of ~80 people is directing close to 1 billion dollars and we expect grantmaking dollars per research team member to increase in the future. We work well together. Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly. About you The strongest candidates typically have at least 5-10 years of professional experience, a significant portion of which was in similar or closely-related roles. Many of our senior staff have quantitatively-oriented advanced degrees, but there’s no hard academic requirement — what matters to us is that you’ve used empirical tools to make rigorous, evidence-based decisions under uncertainty, whether you’ve done that in graduate training or hands-on experience. In addition to relevant experience with the responsibilities listed above, we'll be interested in people with strong track records in any of the following areas: Funding, building or scaling new programs, initiatives, or organizations. Using rigorous quantitative analysis and cost-effectiveness modeling to support decisionmaking Building relationships with diverse stakeholders (you'll work with other funders, research organizations, NGOs, and more, so it will be important for you to have strong skill in this area) Owning large budgets and/or grant portfolios Excellent written and verbal communication, with an emphasis on directness and clarity Setting and iterating on strategy in complex, fast moving environments It’s a plus, but not required, if you have experience: Engaging with global health, development, or related fields Reviewing randomized controlled trials and impact evaluations Working with governments or multilateral organizations Gathering first-hand data to inform program design Managing a variety of grant types, including advocacy and market-shaping initiatives You can review our staff bios here for more practical insight on the backgrounds and experience of our current team. We expect that people with the soft qualities below will be the most successful and happy on our team. This isn’t a full list, but hopefully it conveys the gist of our team’s professional personality: GiveWell’s mission and methods are personally energizing—you like our approach to research and you find personal meaning in our story of impact. You’re abnormally curious—you ask lots of questions, and you’re willing to interrogate others’ work. Your curiosity also extends to your own work—you aren’t defensive when your research comes under scrutiny. You get things done, and you'll drop what you're doing when something matters more. You drive work to conclusions efficiently, and when the evidence shifts or a higher-value opportunity appears, you’re eager to pivot. You're entrepreneurial. When you see a gap, you want to fill it, whether that's designing a new program, finding an implementer, or setting up a new kind of funding mechanism. You make bets under uncertainty. You routinely think about and surface the value judgments, background knowledge, and strategic commitments that undergird your work. You understand the potential effects of mistaken mental models, so you strive to improve yours and your team’s. You dislike it when people express strong confidence in views that don’t seem to rely on commensurate evidence. You carefully and legibly communicate about your confidence levels. You appreciate the value of an excellent reputation and strong relationships. You can moderate your directness and intensity when you’re communicating with external folks. You love a gnarly problem . You figure out the most important questions to answer, go deep on the details where they matter (and move on where they don’t), and reassess your mental models based on what you’ve learned. The details Compensation: We set salaries using a location-based tier system. Our pay for this role: NYC or the San Francisco Bay Area: $308,000. All other U.S. locations: $280,000. International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency. Benefits : Our benefits include: Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents) Four weeks of paid time off per year 16 weeks of fully paid parental leave Ergonomic home workstations or coworking space memberships Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff) Countries we can hire from: GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we'd encourage you to check back and apply again for a role you're eligible for. Visa sponsorship: The US is the only country where visa sponsorship is possible for a number of roles, and it's assessed on a case by case basis. For all other countries, you need to already have work authorization, we cannot sponsor visas. Why we work this way: Focusing on countries where we already have tested onboarding processes lets us move candidates through hiring faster and with fewer surprises. Every additional country brings its own labor laws, EOR requirements, and new processes to work through, which slows things down for hiring teams and new colleagues alike. Concentrating our footprint keeps the experience consistent and supports GiveWell’s wider absorption capacity goals. Flexibility: We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another. Travel: Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend annual department retreats and twice-annual whole org visit weeks to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting obligations. Start date: We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date. Application deadline: We don't currently have an application deadline. If that changes, we'll update the posting. We're reviewing applications on a rolling basis, so we recommend applying as soon as possible. Miscellaneous details: Please note that our hiring process relies on some (not all) of the same work trials that we use in our Researcher and Senior Researcher roles (including team-specific Senior Researcher postings). If you applied to one of these roles within the last year, you should hold off on applying to others unless our team reaches out directly. If you're interested in multiple roles, please just apply once and note in your application that you'd like to be considered for the other roles, too. After application review, our hiring process consists of a short application exercise and up to 15 hours of compensated work trials. You can see more details about our hiring process on our FAQs page ! We devote significant staff capacity to initial application review, and we respond to all applications as quickly as possible. We have a strong preference for full-time applicants, but we sometimes consider applications for part-time work on a case-by-case basis. We aren’t interested in reviewing applications for contract or project-based work at this time. You don't need to submit a cover letter—we rely mainly on your resume and answers to the application questions below when we're making early decisions. About GiveWell GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish the work, reasoning, and uncertainties behind our funding decisions. Our giving funds enable donors to contribute to the most impactful and cost-effective programs our researchers identify. GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 160,000 donors have given over $3.5 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than 430,000 lives . GiveWell is most well-known for recommending a small number of Top Charities , which currently support seasonal malaria chemoprevention , insecticide-treated nets , vaccine incentivization , and vitamin A supplementation . However, most of our research capacity and grantmaking is devoted to cost-effective opportunities outside of those programs . GiveWell grants have: Helped governments navigate changes to the funding landscape and implement high-impact health programs, like HIV/syphilis screening and treatment for pregnant people in Zambia and Cameroon. Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the Clinton Health Access Initiative’s Incubator to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we funded a program to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program. Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like healthcare support and malnutrition treatment in northern Cameroon. Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support treatment of clubfoot and to evaluate the program . Tested our assumptions and refined our understanding through further research and data collection, including improved estimates of disease burden and studies on the effect of water chlorination on mortality and the impact of a tree-planting program on farmers’ income . We make our reasoning public and transparent so others can challenge it (sometimes we even pay people to point out our errors ). We go to unusual lengths to check our assumptions and assess our impact, including funding research to address our uncertainties and gathering independent monitoring and evaluation data about the programs we support. We change our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s interview with GiveWell’s co-founder and CEO Elie Hassenfeld. Additional information We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway. GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records. By submitting an application, you acknowledge that you have read and consent to GiveWell’s Privacy Statement for Applicants . By completing an application exercise, you acknowledge and assent to GiveWell’s Work Trial Policy .

Location: San Francisco WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. This individual will also have a chance to design and deploy scalable 1:many solutions that will impact how we serve our broad mid-market customer base in a highly efficient manner at scale. WHAT YOU'LL DO - Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions. - Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product. - Client Relationship Management: Serve as the primary contact for 40+ mid-market clients with a prescriptive and consultative approach and delivering a superior customer experience. - Process Creation: Drive scalability in the way we operate through documentation, designing playbooks, self-help materials, email cadences, and automation to ensure we drive efficiency in our long term mid-market strategy. - Success Metrics Management: Utilize adoption rates, benchmarks, and other key metrics to drive strategies ensuring client satisfaction and high ROI. - Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations. - Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities. - Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services. WHAT YOU HAVE - Experienced professionals from legal firms or SaaS organizations, with direct experience managing a high volume of client cases and/or customers. - Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels. - Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly. - Team players described as empathetic, committed, structured, motivated, and collaborative with a team-first mentality. - Experience with Salesforce and Catalyst, are preferred, but not required. WHAT WE OFFER - A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive. - An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes. - A collaborative work environment that promotes growth, learning, and development. COMPENSATION RANGE $125,000 - $145,000 OTE DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-JL1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.   WHAT YOU'LL DO - Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders   WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process   COMPENSATION $112,000 - $168,000 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Remote Workplace: Remote WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.   WHAT YOU'LL DO - Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders   WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process   COMPENSATION $112,000 - $168,000 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace. WHAT YOU'LL DO - Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process COMPENSATION $112,000 - $168,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York City Workplace: Hybrid About Pinecone Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io. About the Team and Role: Join a team that builds robust, real-time distributed systems for a cutting-edge database. We care about performance, reliability, scalability, and most of all learning and having fun together. Whether you’re a seasoned coder or just getting started, if you’re passionate about technology and eager to learn, you’ll fit right in. Who we are: - We show up to work, ready to collaborate and build technologies that make a difference, with people who genuinely care. - We chase improvements such as tail latencies, bytes throughput, cache hit rate, and operational cost efficiency. - We believe learning is ongoing and that even the most complex problems can have simple solutions. What You’ll Do: - Collaborate with teammates to design and build database features that power AI applications. - Learn how to tune performance and support reliability in distributed systems (don’t worry, we’ll guide you). - Help Pinecone run smoothly on popular cloud providers. - Take ownership of your work and grow your skills every day. - Have fun. Who You Are: - 5+ years of work experience - programming in Rust, Go, C++, or a comparable language. - You’re genuinely curious about distributed systems and eager to dive deep into technical challenges. - You approach problems with creativity and persistence, and you’re comfortable asking thoughtful questions or seeking feedback. - You’re excited to learn, value constructive feedback, and appreciate mentorship. Bonus Points: - You have hands-on experience with cloud platforms (AWS, GCP, Azure) or have demonstrated an ability to pick up new tools quickly. - You’re comfortable thinking in async or multi-threaded environments, or can show you’re ready to learn. - You’ve explored performance tools or have a track record of optimizing code for speed, reliability, or efficiency. Perks & Benefits: - Comprehensive health coverage (medical, dental, vision, and mental health resources) - 401(k) plan - Equity award - Flexible time off - Paid parental leave - Annual company retreat - WFH equipment stipend All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

Location: Toledo, Ohio Workplace: OnSite About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: Are you an experienced RN and nursing educator looking for meaningful, flexible contract work? Stepful is seeking a Clinical Instructor to guide practical nursing students through in-person clinical rotations in the Toledo, Ohio area — and we’d love to connect with you. Stepful operates a Board of Nursing–approved Practical Nursing program https://www.stepful.com/for-employers/pn with a mission to make nursing careers accessible to working adults who wouldn’t otherwise have a path in. Our students are motivated, hardworking, and counting on great clinical educators to help them cross the finish line into licensure and practice. As a Clinical Instructor, you’ll supervise students during hands-on clinical rotations at our partner healthcare facility in Toledo, putting your nursing expertise to work in a way that’s genuinely impactful — one student at a time. Schedule & Logistics: Clinical sessions take place on Friday, Saturdays, and/or Sundays, aligned to program rotation schedules. This is a 1099 contract role, with hours varying based on the number of courses taught — making it a great fit for RNs looking to add a rewarding, flexible teaching opportunity alongside their current practice. For instructors outside the Toledo area, travel, lodging, and per diem support may be provided — so don’t count yourself out just because you’re not local. What you’ll do: - Lead and supervise in-person clinical rotations at partner healthcare facilities in the Toledo, Ohio area (mainly on Fridays, Saturdays, and/or Sundays) - Deliver curriculum content, answer student questions, and provide timely feedback - Act as a subject matter expert in practical nursing education - Foster a positive and supportive learning environment for students What you’ll bring: - 2+ years of experience as faculty in an RN or LPN education program - 2+ years of professional experience as a Registered Nurse, with 5+ years of varied nursing experience across clinical practice, nursing education, and/or administration - Bachelor’s degree in Nursing (BSN) - Active, unencumbered Ohio RN license - Ability to collaborate effectively with faculty, staff, students, and external partners Bonus points if: - You have specialty experience in maternal health and pediatrics Interview Process: - Intro Call with Talent Team - Case Study Assignment - Final Interview The hourly pay rate for this opportunity is $50.00/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.

Задачи: — Генерировать и исследовать идеи торговых стратегий, выявлять источники доходности и неэффективности на DEX-perps, с приоритетом на рыночно-нейтральные конструкции. — Разрабатывать и тестировать стратегии на исторических данных с учетом комиссий, проскальзывания, funding rate и других факторов исполнения. — Оценивать стратегии по риск-доходности, анализировать Sharpe ratio, максимальную просадку, поведение в разных рыночных режимах и скрытые экспозиции. — Доводить торговую логику до кода, готового к исполнению, и пересматривать стратегии по мере изменения рыночной среды. — Документировать каждую стратегию: логику, параметры, ожидаемый профиль доходности, ограничения и условия отказа. — Взаимодействовать с аналитиками DeFi и внешними партнерами в рамках исследования и внедрения стратегий. Требования: — Опыт разработки, тестирования и валидации торговых стратегий, ориентированный на самостоятельную работу. — Глубокое понимание perpetual futures: funding, basis, margin, liquidation mechanics, order book dynamics. — Практический опыт работы с DEX-perps, например Hyperliquid, и их API. — Уверенная работа с Python и инструментами для анализа данных и временных рядов: pandas, Polars, NumPy. — Строить стратегии с учетом risk management с самого начала. — Подтвержденный опыт live-стратегий и реальным PnL. — Опыт с направленными, статистическими и событийными стратегиями будет преимуществом. — Опыт работы с CEX API будет плюсом. Условия: — Конкурентная заработная плата, обсуждаемая по итогам интервью. — Оформление по ТК Кипра. — Бесплатные завтраки и обеды в офисе. — Компенсация абонемента в спортзал. — Компенсация 50% стоимости курсов английского языка. — График работы 5/2 с гибким началом рабочего дня с 8:00 до 10:00. — Возможность принимать самостоятельные решения и видеть результат своей работы в цифрах. — Юридическое сопровождение процесса переезда.

Location: Finland Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai. About the Role We are seeking a sales professional to join our Field Sales organisation as a Regional Sales Manager (RSM). You are responsible for all revenue within the assigned territory of Finland and Baltics. While partnering with our extraordinary Sales Engineering team you lead the sales process from start to finish. Of course, you collaborate with internal colleagues as well as with partners to ensure we win at all levels. We are passionate about the extraordinary value Vectra is providing to our customers, while conducting ourselves with professionalism, honesty and integrity! At a Glance The RSM identifies, cultivates and closes new business sales relationships with enterprise accounts at an executive level in the designated territory. They develop an overall account strategy that will lead to a well-executed, team based selling effort. Together with the Sales Engineer, they team up to deliver outstanding product demonstrations and proof of concepts. Build a strong partnership with existing customers that focuses on customer retention, high renewal rates and expansion within the customer. Forecast effectively monthly/quarterly revenue and communicate the status of strategic transactions to ensure you never win or lose alone. Lead an effective strategy with existing channel partners and development of new channel partners. Develop strategic business plans for the territory on quarterly base. What Will Impress Us You have a proven track record of exceeding quotas selling security, networking or software solutions into large and Enterprise level customers; and bring a focused approach to pipeline development by collaborating successfully with Marketing, Channel partners, Customers and the Sales Development team. In other words, a hunter who isn't afraid of breaking doors down to talk to the right people and own early stage pipeline development. Successful experience closing complex enterprise sales with multiple buying influences Experience establishing and fostering strong relationships with potential partners and customers Ability to demo products, working independently of Sales Engineers in first customer-meetings Strong presentation and communications skills, translating technical features into business-values Some experience in consultative security fields; incident response, forensic investigations, threat intelligence, penetration testing. Experience with sales tools (e.g. Salesforce, DiscoverOrg, Outreach, Sales Navigator) Outstanding verbal, written and presentation skills in business proficient Finnish and English. A Bachelor's degree or equivalent experience in business-focused studies. Does this sound like a match? We are looking forward to receiving your application! Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health of our employees and their families. Compensation includes competitive base pay, incentive pla n eligibility, and participation in the employee equity plan (stock options). Specific benefits offered var ies by location, but commonly in clude health care insurance , income protection / life insurance , access to retirement savings plans, behavioral & emotional wellness services , generous time away from work, and a comprehensive employee recognition program. Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.