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Location: Belgrade, Serbia Workplace: remote Novakid is a global leader in online English education for children aged 4–12, serving 100,000+ students across 50+ countries. As Senior Product Manager for Monetization & Expansion, you will own how existing Novakid families discover and buy additional courses, products and services, and be fully accountable for the product metrics behind them, including added revenue and ARPU. Your goal is to turn the Parent Area and other in-product touchpoints into a scalable self-service channel for add-ons and upgrades. You will own the product, offer, pricing and experimentation decisions that drive results, supported by our Revenue Growth Lead across Sales and CRM. Senior Product Manager – Monetization & Expansion Focus: Parent Area, Add-ons & Upgrades, Purchase Journeys, Monetization Experiments What you’ll do Work with a team of designers and developers (with access to analytical and research resources). Own the roadmap for the Parent Area as a storefront for add-ons and upgrades: placement, merchandising, pricing visibility and one-tap purchase. Improve purchase, upgrade and win-back journeys to lift conversion from offer view to paid. Build configurable catalogue, bundling, pricing and promo logic so new offers launch without engineering effort each time. Run the experimentation programme for offers, bundles and pricing, with clear guardrails on retention, refunds and parent satisfaction. Define the product events and eligibility signals that power in-app nudges and CRM segments. Work with Content and Pedagogy to discover, validate and launch new paid products that children learn from and parents value. Adapt flows by market, balancing self-service and manager-assisted buying and local pricing conditions. What you’ll have 4+ years’ experience in a PM role, including 2+ years owning monetization, pricing, checkout or subscription growth in a B2C subscription product. A track record of shipping in-product upsell, cross-sell or add-on flows with measurable revenue impact. Strong experimentation skills: test design, sample sizing, guardrails and honest readouts. Understanding of subscription billing, entitlements and payment providers such as Stripe. EdTech or family products experience, where parent and child are different users, is a strong plus. You thrive in a 100% remote, distributed team environment (core hours GMT+3) and are a master of tools like JIRA and Slack. Excellent spoken and written English. What we offer Fully remote work A chance to shape the future of AI-driven education A fun, dynamic team that loves building innovative products Unlimited holidays, because we trust you to deliver

Location: Belgrade, Serbia Workplace: remote Novakid is an online English school for kids. The Visitor Squad owns the funnel from first visit to paid lesson: landing pages, registration and booking, blog, and the visitor's personal account. We track two key metrics, visitor → lead and visitor → booking, and test almost everything we ship through experiments. This is a backend-first role: about 70% backend (Python, some Node.js ) and 30% frontend (React/TypeScript). You'll own the server side of the funnel: APIs behind registration, booking and the visitor account, attribution, and server-side integrations with ad platforms. When a feature needs frontend work, you'll take it end-to-end yourself. You'll work within the squad's processes: planning, grooming, code review, sprints and releases. Key Responsibilities Design, build and maintain Python services and APIs behind the funnel: registration, booking and the visitor account Build and own server-side integrations with ad platforms (Meta CAPI, TikTok Events API and similar): event delivery, deduplication, retries and monitoring Own attribution on the backend: end-to-end visit tracking, UTM persistence, and diagnosing gaps in V2L/V2B data Keep services fast and reliable: caching, query optimization, debugging server-side rendering in our Node.js/Express layer Investigate production incidents through Sentry and see them through to resolution Support A/B testing on the server side: feature flags, rollouts, and cleanup after experiments Ship frontend changes in React/TypeScript when a feature needs it Requirements 5+ years of production backend development in Python, including services you designed, shipped and supported in production yourself Strong backend fundamentals: API design, relational databases and SQL, caching, background jobs, and integrating third-party APIs (auth, rate limits, retries, idempotency) Production debugging experience: logs, error tracking, finding the root cause of an issue Node.js : comfortable reading and changing an Express service Working frontend skills: enough TypeScript and React to deliver a feature end-to-end. Expert level not required. An understanding of how tracking data travels from click to report, and the ability to find where it gets lost Product mindset: you work with metrics and hypotheses, not just tickets Fluent English Nice to Have Server-side conversion tracking (CAPI, Events API, server-side GTM) BigQuery: checking your own hypotheses with data CDN and edge caching (CloudFront or similar) GDPR and consent mechanisms E2E testing with Playwright or Cypress Our Tech Stack Python, Node.js , Express (SSR), TypeScript, React, Next.js , Sentry, GrowthBook, BigQuery. What we offer Fully remote work A chance to shape the future of AI-driven education A fun, dynamic team that loves building innovative products Unlimited holidays, because we trust you to deliver

Location: Belgrade; Tbilisi; Madrid; Valencia; Poland; Lisbon; Riga; Tallinn; Yerevan Workplace: remote About us: Planner 5D is a global hub for home design, uniting over 100+ million users in 230 territories around our planet (yes, we have 2 users connecting from Antarctica each month!). Our platform simplifies the home renovation process from concept to execution, and this process has never been more straightforward with our cutting-edge software. You don't need to be a professional designer to enhance your home or workspace. We are dedicated to streamlining the design experience, making the customization of dream homes accessible to everyone. Our cross-platform presence spans Web, iOS, Android, Windows, and MacOS, ensuring seamless synchronization for our users.  Planner 5D is more than just software; it's a vibrant community of enthusiastic and product-oriented professionals. From diverse backgrounds, our team collaborates across time zones, fueled by a shared passion to revolutionize the home design market. We are constantly looking for like-minded talent eager to take ownership and drive innovation within our expanding suite of tools. Join us in shaping the future of home design. We are searching for an experienced QA automation engineer who will join our team and work on improving quality of our constantly growing product. Responsibilities: Write and maintain automated tests for Web, Android, Windows, iOS, macOS platforms applications Collaborate with the product, development and delivery teams Monitor and report of tests progress utilizing modern tools and methods Proactively share best practices, ideas and knowledge with the team Requirements: 3+ years of experience in test automation (at least 2 years with web and api automation) Programming skills with Java and Kotlin (or willing to learn Kotlin) Proficient in automation tools such as Selenium, Appium, and testing frameworks like JUnit, TestNG Experience with REST, GraphQL, gRPC Hands-on experience with IntelliJ (or other JetBrains IDEs) Experienced with browser developer tools in Chrome, Safari, and Firefox, basic JavaScript knowledge Experience in writing clean, maintainable, and easily readable code Excellent communication and problem-solving skills Attention to detail and a passion for delivering high-quality results Upper-Intermediate English level Knowledge of Russian language As part of the hiring process, you will be asked to complete a test. Please note that you should be prepare working as a Contractor under B2B service agreement. What we offer: - Great work environment that balances freedom and responsibility - Our team is made up of friendly and passionate enthusiasts who are eager to help and share their knowledge - We believe in work-life balance, so you'll receive around 30+ days of paid holidays per year - Company computer equipment by request - Education courses for our team members, and we're willing to allocate funds toward your training expenses - English classes on our corporate platform - Offline company events in Lithuania and online team-building - Unlimited free Planner5D subscriptions

Location: AU: Sydney (45 Clarence St) Workplace: Hybrid The role & impact As an Engineering Manager in our Machine Learning & AI team, you'll lead a high-performing, inclusive team of engineers building and operating AI-powered experiences and capabilities across Xero. The team's work spans traditional machine learning, from predictive models and intelligent automation through to LLM-powered and agentic AI experiences that bring new ways for customers to interact with and get value from Xero. - You'll lead engineering across a broad range of technology surfaces, from customer-facing AI experiences and intelligent product workflows to the backend services, platforms and infrastructure that power them. You'll help turn research, models and emerging AI capabilities into reliable, secure and scalable production products that make a real difference for millions of small businesses. - You'll balance predictable delivery with a relentless focus on engineering quality and system health, building our maturity across MLOps, LLMOps, observability, evaluation and the operational practices needed to run AI systems in production. As AI continues to evolve, you'll also champion AI-native engineering practices and help your team adapt how we design, build, test and operate software. - Working closely with senior individual contributors, including staff and principal engineers, you'll help shape technical direction while focusing on team growth, delivery excellence and sustainable engineering practices. This is a role for someone who wants to build both the systems and the people that enable Xero to deliver AI-powered products at scale. The team & how they connect You'll join Xero's Data & AI organisation, within the AI Products division, reporting to the GM of ML Engineering. The team partners closely with Applied Science, Data Engineering, Product and other engineering teams to bring AI capabilities from research and experimentation into production. Our scope goes beyond building and serving models. We build the end-to-end engineering capabilities that bring AI to life in Xero's products, spanning traditional ML-powered automation and predictions, conversational AI assistants, LLM-powered workflows and agentic experiences. This means working across the full stack, integrating AI into customer experiences and product workflows while building the front end & backend services, platforms and infrastructure needed to make those experiences safe, reliable and scalable. It's a collaborative, evolving space where you'll help translate advances in ML and generative AI into practical customer outcomes, while building the engineering foundations to support the next generation of AI-native products. The team is currently working on - Production ML and AI engineering: Building and operating the platforms, services and practices that support traditional ML models, generative AI and agentic systems in production. - JAX (Just Ask Xero): Powering Xero's conversational GenAI assistant and evolving the underlying capabilities to support increasingly sophisticated, context-aware and agentic experiences. - Intelligent financial workflows: Developing capabilities such as Automated Bank Reconciliation and smart document capture, using ML and AI to match transactions, extract information from bills and receipts, and automate complex tasks. - XeroForce: Building the platform for AI-powered workflows, enabling agents to plan and execute complex tasks across Xero’s products and supporting reliable, reusable agentic experiences at scale. - End-to-end AI product experiences: Integrating AI into customer-facing experiences and product workflows, alongside the backend services, orchestration and infrastructure that make them work. Where and how you can work We support a flexible working model that empowers you to balance your professional and personal life. You'll have the option to work in a hybrid capacity, combining the focus of remote work with the collaboration of our office spaces and team boost days to foster connection and alignment. Here are some of the things we're looking for, for this role - You'll bring a strong track record of leading, coaching and developing engineers, building team capability and creating an environment where people can do their best work. - You have strong technical judgement across architecture, system design and engineering trade-offs, and can guide decisions across a broad and evolving technology landscape. - You've translated business goals into executable engineering plans, balancing near-term delivery with long-term technical health and maintainability. - You're experienced in delivering roadmaps predictably in fast-paced, evolving environments, navigating ambiguity and adapting as priorities and technology change. - You understand what it takes to build and operate production-grade software, from customer-facing experiences and backend services through to distributed systems, platforms and infrastructure. - You stay hands-on when it counts, comfortable writing, reviewing or debugging production code to unblock your team, support an incident or help resolve a complex technical challenge. - Experience with machine learning, generative AI or AI-powered products is a bonus rather than a requirement. You don't need to be an ML specialist, but genuine curiosity about the space and an appetite to learn how these technologies are changing software engineering will help you thrive here. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid OUR PURPOSE [https://docs.google.com/drawings/u/0/d/1F__QX3fHW9rJV5zkkQ9FRnfrx_UbBZFZsQa_m3ZBV8Ooq_1oiUtsqe43KcUOETawqkK_N_4ZSLyWoJ4UxecCF6xguoahL39mwY-eNAK309Yx0R9anHQo2w/image?w=46&h=2&rev=1&drawingRevisionAccessToken=svvf4UhomygaYw&ac=1&fmt=svg&parent=1m9J_faDUh09zdr7MqOnSLSra4UI8O_5ZdSNNtaGeJpo] At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world. Location [https://docs.google.com/drawings/u/0/d/1-vgOyGsLoTAQajtdxjo_GXfS6HjH9BNmJshuu3LSKULrMIlny-Lpbg9PwpDUc-V7XV2v0wp8Ln2rRVByho2TzNki_fvF9t8Me9e7sUTrin7y_s_5Kvs_jQ/image?w=46&h=2&rev=1&drawingRevisionAccessToken=ocnjMHKpZI5jOQ&ac=1&fmt=svg&parent=1m9J_faDUh09zdr7MqOnSLSra4UI8O_5ZdSNNtaGeJpo] This role can be based in either of these locations: - San Mateo, California, USA (Hybrid) - Australia, Melbourne, Sydney (Hybrid) THE ROLE [https://docs.google.com/drawings/u/0/d/1Y0W12lY7vFV3F87_R6vVpBsGo0uXwwgAwTTsBfujVrb2SEduEJx1tf5vO77znTwoFh8CF5ZGxqo-ghiWPLqgH3c6bktMeHTCkCRrIg_CVTGoRLPgNfmBbw/image?w=46&h=2&rev=1&drawingRevisionAccessToken=UmavY1r1cghHhQ&ac=1&fmt=svg&parent=1m9J_faDUh09zdr7MqOnSLSra4UI8O_5ZdSNNtaGeJpo] Xero’s Strategy & Operations team partners across the company to shape long-term direction, drive critical decision-making, and ensure alignment with our mission - then translate strategy into execution by enabling teams with insights, processes, and operational excellence to deliver impact at scale. We’re hiring a 6 month fixed term VP, Global Strategy & Operations to help accelerate Xero’s next phase of transformation and growth. This role is ideal for a high-horsepower operator and strategist who thrives in ambiguity, moves quickly, and can turn complex problems into structured action. You’ll partner closely with senior leaders across the business and lead a small team to drive strategic initiatives, operational execution, enterprise transformation programs, and planning rhythms that improve focus, alignment, and business performance. WHAT YOU’LL DO [https://docs.google.com/drawings/u/0/d/11Mu9_di7YUQ64p-HLaiH6W0_5mzi9zGE-GBJaPa3NPJZndhanK9zZjw0MtbmXyEyWNESFob8B-Jz1xmox_678FwSr4dV5k1lV7gBfwgJGXCYA4hQAOlJZA/image?w=46&h=2&rev=1&drawingRevisionAccessToken=0M4-h0-GaocGiA&ac=1&fmt=svg&parent=1m9J_faDUh09zdr7MqOnSLSra4UI8O_5ZdSNNtaGeJpo] In this role, you will: - Own a key workstream within our enterprise transformation efforts – including operational improvements and AI-enabled workflow transformations – ensuring that design decisions thoughtfully connect business outcomes with the employee experience. - Collaborate with senior leaders throughout the lifecycle of change initiatives, from shaping design principles and operational models to hands-on implementation and adoption. - Partner with leaders to assess organisational health, identifying opportunities to refine structures, clarify accountability, streamline decision-making and improve cross-functional ways of working. - Drive high-impact problem solving: structure ambiguous business issues, evaluate trade-offs, and develop data-driven recommendations for executive decision-making. - Operate effectively in fast-moving environments where priorities evolve quickly and leaders must balance short-term execution with long-term thinking. WHAT YOU’LL BRING [https://docs.google.com/drawings/u/0/d/17LwMQgxvvQ8BxTOSr0hs69EdOphAogk1soomDqkvACIqzZIWClF9xFZgP5b9t3QWA5210LTMPelbWXAKSmBoX0_UDPboipcorNd80ArgoJvho130RfBgFg/image?w=46&h=2&rev=1&drawingRevisionAccessToken=jmnn7bBLAp1ZjA&ac=1&fmt=svg&parent=1m9J_faDUh09zdr7MqOnSLSra4UI8O_5ZdSNNtaGeJpo] We’re looking for a strategic operator who combines strong analytical thinking, with practical execution capability and mature judgement. Required capabilities - Experience supporting enterprise transformation, operating model redesign, AI enablement, or large-scale business change - Significant experience in strategy, operations, transformation, consulting, business management, or related leadership roles within a global technology or SaaS environment. - Proven ability to design and lead complex cross-functional org design and transformational projects - Highly logical and structured thinker and communicator: crisp framing, clear storylines, and strong prioritisation. - Strong commercial and financial acumen; comfortable evaluating trade-offs, investments, operating performance, and business impact. - Proven ability to influence senior executives and align diverse stakeholders in complex environments. - Ability to operate at both strategic altitude and execution depth — comfortable in executive discussions and close to the work where needed to drive outcomes. - Combines strong strategic and analytical capability with operational rigor and a bias for action. The leadership style that will win here - High drive with calm execution: brings energy and urgency while creating clarity in ambiguous environments. - Structured and pragmatic: balances strategic thinking with operational follow-through. - Collaborative influencer: builds trust quickly and works effectively across teams without relying on hierarchy. - Curious and adaptable: learns fast, asks thoughtful questions, and adjusts approach as the business evolves. - Team-oriented leader: raises the bar for quality, execution, and partnership across the organization. WHY XERO [https://docs.google.com/drawings/u/0/d/1DiGpQRqgSu4kWTVpIemoXf_2uT_V3qDjbtUxFmDmWbnN3cJyEi2IR2YTrRBT7sZw65iKak9IUkfCsQFvBn7WtbH3N0ClpwyULYyfliIokuryPiyfTQqs_A/image?w=46&h=2&rev=1&drawingRevisionAccessToken=eO_2fE3pBu7C3w&ac=1&fmt=svg&parent=1m9J_faDUh09zdr7MqOnSLSra4UI8O_5ZdSNNtaGeJpo] At Xero, Strategy and Operations plays a unique role in connecting the business — shaping direction, designing the operating system that helps teams execute, and enabling impact at scale. If you love complexity, pace, and building foundations that help a global company grow, this is a rare seat at the centre of the system.

Location: Europe or US About the SQL Console Team The SQL Console team operates with a great degree of autonomy inside ClickHouse, building the rich web interfaces, interactive query environments, data visualization dashboards, and dynamic AI agents that developers use daily to interact with ClickHouse Cloud. We solve extreme UI performance and scalability challenges that only a handful of tech companies in the world ever reach. We are builder-first, heavily leverage modern AI coding tools like Cursor and Claude, and give engineers end-to-end product ownership. What You Will Do - Build highly interactive React web applications, developer tools, and IDE extensions handling real-time, high-throughput data streaming. - Optimize frontend rendering performance, state management, and DOM virtualization for large-scale datasets and complex visualizations. - Write high-performance Node.js / Express services when API, data streaming, or backend optimizations are required. - Act with a founder mindset: take ambiguous product problems, architect clean solutions, and ship maintainable code with high autonomy. - Leverage modern AI development tools (Cursor, Claude, Codex) as force multipliers to ship features rapidly. What We Are Looking For - React Architecture Depth: Deep expertise in building complex, state-heavy web applications in React (Zustand, Redux, TanStack Query, or Context API). - Rendering & Data Viz Performance: Proven ability to handle high-volume data rendering using DOM virtualization (react-window), Canvas/D3.js, or memoization techniques. - Full Stack Comfort (Node.js): Strong hands-on experience writing asynchronous Node.js / Express microservices and streaming APIs. - Founder / Builder Mindset: Previous experience as a startup founder, side-project creator, or early engineer who thrives in fast-paced environments without rigid specifications. Nice to Haves - Experience building VS Code extensions, web-based IDEs, query editors (Monaco), or developer tools. - Hands-on experience with ClickHouse or columnar real-time databases. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: India Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re looking for a highly motivated, self-starter Account Executive based in India who is passionate about AI technology and how it is changing businesses. We don’t just sell a product or custom-level solutions; we are partnering with enterprises to help them generate new experiences and monetisation opportunities at scale with our breakthrough voice technology. In this role you will: - Build and manage a growing portfolio of new Mid Market accounts in the Customer Experience and Conversational AI Experiences spaces to help ElevenLabs meet its revenue goals. - Identify new business opportunities in that align with ElevenLabs’ product offering and roadmap. - Generate leads, negotiate contracts and close sales in collaboration with the Growth team. - Develop and maintain a deep understanding of the Conversational AI industry - Be responsible for KPI and sales performance tracking, providing weekly updates to the wider ElevenLabs team. WHO YOU ARE We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You’ll strive with us if you: - Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech. - Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead. - Are analytical, efficient, and strive on solving complex challenges with a first principles mindset. - Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations. - Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside. WHAT YOU BRING - Builds plan to quota in first sales and upsells out of NAL - Experience in building a new category, company, product in a space with previously no penetration - ~ 7-11 years of experience in value selling a technology product, preferably in Customer Experience and Customer engagement to clients with a global footprint - Generate self-led pipeline in target list of accounts - Network and experience in the IN CX, Support and BPO industry and has sold to CXOs - Close deals and manage customer onboarding/delight - Showed previous ownership for all aspects of the customer lifecycle including onboarding, and support - Evidence of farming accounts to deliver multi-X growth - Worked at a Top tier growth company where there is a keen understanding of sales process and high degree of ownership - Drive initiatives that improve ElevenLabs consideration - Has performed sales development activities such as campaigns, events, partnerships that drive ElevenLabs consideration with customers - Self Starter - Analytical skills and proficiency with spreadsheets - Proficiency in creating compelling presentations and demos - Market Insight: Deep knowledge of the IN CX, Support and BPO industry - Proficiency in English - Plus: Network in the relevant SIs/consults LOCATION: MUMBAI, IN #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the US EST. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In the United States, the base compensation range for this role is $208,602 - $250,322 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the UK. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In the UK, the base compensation range for this role is GBP 117,949 -  GBP 141,539 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Sweden. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In Sweden, the base compensation range for this role is SEK 996,819 - SEK 1,196,182 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Spain. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In Spain, the base compensation range for this role is EUR 106,680 - EUR 128,016 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Ireland. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In Ireland, the base compensation range for this role is EUR 133,600 - EUR 160,320 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Germany. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In Germany, the base compensation range for this role is EUR 124,571 - EUR 149,485 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Canada EST. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In Canada, the base compensation range for this role is CAD $211,450 - CAD $253,740 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Taguig, National Capital Region Workplace: Hybrid Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here. About the Team Research & Insights is the team that helps Salmon understand its customers, market, and business opportunities. The CX/UX Research team sits within it and works side by side with Product and Design, turning customer evidence into better product decisions. As Salmon continues to scale, the need for hands-on, in-depth customer understanding grows with it. This team works closely with Product, Design, Marketing, Strategy, and Operations to make sure decisions are informed by real user behavior, not assumptions. We're looking for curious, hands-on researchers who enjoy getting close to users, uncovering insights, and helping teams act on them. About the Role As a CX/UX Researcher, you will expand hands-on research capacity across Salmon's product portfolio. You'll work closely with product designers and PMs to run studies from kickoff to readout, including interviews, usability tests, and journey mapping, and help teams make decisions based on evidence. This is a hands-on role. You'll run your own fieldwork, recruit participants, moderate sessions, and write reports. You'll also help build the research infrastructure: intake standards, a methods library, and a research repository the whole product team can use. This is an excellent opportunity for a researcher who wants to see their work shape products used by real customers, and to help build a research function from an early stage. What You'll Do Research Planning & Execution - Plan and run moderated usability tests, in-depth interviews, and quantitative/unmoderated studies - Own assigned studies end-to-end: recruitment, moderation, analysis, and reporting - Maintain a research backlog together with the research lead, and align priorities with product and design teams Participant Recruitment & Fieldwork - Recruit and screen participants, and manage logistics including panel vendors, screeners, and incentives - Run virtual and in-person fieldwork and ensure a positive participant experience - Conduct field research directly with users, which is expected and resourced Collaboration with Product & Design - Work closely with product designers and PMs: participate in team rituals, discuss research priorities, and align on study scope and timing - Facilitate synthesis workshops, insight reviews, and journey mapping sessions with design and product teams - Negotiate research priorities with stakeholders, and push back when needed Journey Mapping & Insights Reporting - Build and maintain customer journey maps for prioritized product areas - Write clear, decision-ready reports and present findings to product teams - Drive change based on research: track whether insights are actioned, follow up with teams, and escalate blockers to the research lead Research Operations - Contribute to research repository standards, the intake process, and the methods guild - Help build the processes and tools that make research faster and more reusable across the product team What Makes You a Strong Fit - 2+ years in UX research for consumer products - Track record of running moderated tests and in-depth interviews independently - Experience facilitating workshops and collaborative sessions with design and product teams - Ability to discuss and negotiate research priorities with PMs and designers, and comfort pushing back when needed - Experience creating journey maps, personas, or service blueprints - Proven ability to drive change based on research: you track whether findings are actioned, not just delivered - Comfortable operating with limited process; you help build it rather than wait for it - Clear, concise writing for non-research audiences - Strong written and verbal communication skills in both English and Filipino/Tagalog Knowledge & Domain Expertise Interest or familiarity with: - UX and customer experience research - Qualitative and quantitative research methodologies - Customer journey mapping and service design - Research operations and repository management - Evidence-based product decision-making Bonus - Experience in credit, lending, payments, or fintech - Exposure to banking, technology, or consumer-focused industries - Experience working with panel vendors and research recruitment platforms Why Join Us? What We Create - Modern banking services for millions of Filipinos - Cutting-edge financial products powered by global best practices and AI - A licensed neobank on a mission to become a leading fintech company in Southeast Asia - Backed by $200M+ from ADQ, World Bank Group, and leading global investors - A company where products are built and launched in months, not years - A platform with significant opportunities for growth and international expansion What We Offer - Work on products used by real customers in a fast-growing Philippine fintech - Direct access to users, with field research expected and resourced - A small team where research has visible impact on product decisions - The chance to help build the research function from an early stage - Competitive compensation and support for professional development - Medical insurance and wellness benefits - A passionate, international team with opportunities for international exposure - Modern office in Manila, Philippines - Regular team events and activities

Location: New York City, NY; New York City, NY | Seattle, WA; Remote-Friendly, United States; San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is looking for Software Engineers to join the Memory & Search team. We own how Claude remembers you and how it finds what it needs, across Claude.ai, Cowork and Claude Code. That spans the user-facing experience (what Claude remembers, how people see and edit it, how search surfaces the right conversation) and the shared infrastructure underneath it, the memory service, indexing, retrieval and vector search. Memory is one of the biggest levers on whether Claude feels like it knows you. We recently moved memory from a periodically synthesized summary to a dynamic, editable, on-demand system, and then unified it so the same memory follows you across products. Search went from a top user complaint to something people rely on to find past work. The platform is now in place, and the next phase is finding the product form factors that make memory the most compelling and sticky part of using Claude. That is why we are hiring product engineers. The team is strong on infrastructure, and we want people who have shipped user-facing products at scale, have a sharp sense for what makes a product feel good, and have built agentic systems where the model, the tools and the user interface have to work together. You will run short, demo-driven experiments on top of the memory and search stack, decide what to keep based on real usage, and help the whole team think like a product team. If you have founded a company, been an early engineer at a startup, or taken a product from zero to one, you will recognize the way we want to work. This is a trust-sensitive surface. Memory touches privacy, consent and enterprise controls, so you will work closely with product, design, privacy, legal and safeguards, and you will be expected to treat those constraints as part of good product design rather than obstacles to it. Key responsibilities Design, build and ship memory and search experiences in Claude.ai, Cowork and Claude Code, owning them end to end from the backend service through the model's tools to the user interface Run product experiments on the memory and search stack: form a hypothesis, build a demo, put it in front of real users, measure, and make a clear persevere-or-pivot call Shape how Claude uses memory and retrieval inside its agentic loop, including what the model stores, when it searches, how results are ranked and presented, and how the user stays in control Define and track the metrics that tell us whether memory is actually making Claude more useful, and build the evaluations that keep quality honest as the system evolves Improve search relevance and recall across conversations and memories, working across embeddings, hybrid retrieval and ranking as well as the interface that presents results Partner with product, design, privacy, legal and safeguards to ship features that respect user consent and enterprise requirements such as customer-managed encryption keys and data retention policies Raise the bar on product quality for the team through design reviews, code reviews and the standards you set for latency, polish and reliability Share the on-call for the systems you own Minimum qualifications Experience building and operating user-facing products used by a large number of people, including the backend services behind them Experience building agentic systems or LLM-powered products, including tool use, retrieval and prompt or context design Strong programming skills in Python and TypeScript, with experience across backend services and web front ends A track record of taking a product or feature from an idea to launch, and iterating on it based on usage data and user feedback Experience defining product metrics and running experiments to make decisions Strong product judgment: you notice when something feels off and you fix it, and you can explain why a design choice matters to users Strong written and verbal communication, with experience working closely with product managers, designers and non-engineering partners Interest in AI safety and Anthropic's mission Preferred qualifications Experience as a founder, early-stage engineer, or someone who has taken a product from zero to one Experience building search or retrieval systems: embeddings, vector search, hybrid lexical and semantic retrieval, or ranking Experience building evaluations for LLM or ML systems, or measuring the quality of retrieval and ranking Experience on consumer products with strong retention, or on personalization systems Experience shipping features that handle sensitive data or meet enterprise requirements such as customer-managed encryption keys, data residency or HIPAA Experience with latency-sensitive, performance-critical product work Experience mentoring engineers or setting technical direction for a team The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Shanghai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. In Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills. What you’ll be doing: - Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters. - Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure successful adoption and utilization of our products. - Technical Support: Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure through deep understanding of their integrations and how our products work together. - Training and Demo: Help upselling efforts with merchant demonstrations and technical training - hold workshops and refreshers on our product offering to keep clients up-to-date with new features and deliverables. - Project Management: Lead and coordinate the addition of new payment solutions as well as technical migrations for clients as they expand with Checkout.com http://Checkout.com, working closely with cross-functional teams to ensure successful delivery within agreed timelines and specifications. - Product Feedback: Act as a conduit between clients and internal teams, gathering customer feedback, documenting feature requests, and providing client derived insights to enable continuous improvement of our product roadmap. - Market Intelligence: Stay up-to-date with industry trends, emerging technologies, and regulatory changes in the payments landscape, sharing relevant insights with clients to help them navigate the evolving landscape. QUALIFICATIONS - 2 years of experience in an analytical or technical role with experience managing internal and external stakeholders. This ideally includes effective presentation skills. - Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business, Economics, Statistics) is desirable or equivalent practical experience in internet technologies and technical processes. - Familiarity with Payments industry regulations and technical frameworks (3DS, SCA, AVS, MIT) - Familiarity with API-based integration methods and related tools/frameworks - Familiarity with front and back end technologies (i.e. JavaScript, CSS, HTML etc) - Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders. - Results-oriented approach with a focus on delivering exceptional customer satisfaction. - Knowledge of payments technology, compliance standards, and security protocols related to payments (e.g., PCI-DSS, PSD2) is a plus. - Willingness to travel occasionally to client sites as required. - Good in speaking and writing in both English and Chinese, and in speaking Mandarin Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Remote - US About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Principal SRE to join our team! About the Role We are seeking a Principal Site Reliability Engineer (SRE) to help ensure the stability, scalability, and reliability of our production systems. The ideal candidate will have extensive experience collaborating in cross functional teams to manage the design, implementation and ongoing management of the Backblaze core infrastructure. You will be approved to demonstrate strong observability skills, process and service improvement and ability to leverage AI and automation to assist to mitigate issues faster and meet customer demand.. As a technical leader in Backblaze you will be expected to work across the organisation to achieve our goals. This will include working with our executives and customers. The role will focus long term strategic focus on platform stability. Key Responsibilities Service Reliability & Operations Own the availability and durability of critical services across production environments and accountability for outcomes. Ability to work independently, take ownership, and drive projects from problem discovery through resolution. Assist and advise on the design of service health metrics using SLIs, SLOs, and error budgets, and escalate issues when thresholds are at risk; partner with service owners to define/iterate SLIs/SLOs and establish error budget policies and alerting. Participate in leadership on-call rotations, incident response, and post-incident reviews to drive service improvements. Follow established ITIL/OSS processes (incident, change, problem, and capacity management). Architect and Design Design automation for common operational tasks, reducing manual intervention and toil. Collaborate with engineering on overall storage design, performance expectation against product SLAs. Define the monitoring, logging, and alerting frameworks (e.g., Prometheus, Grafana, Catchpoint, ELK), and help integrate runbooks with FireHydrant. Work with CI/CD pipelines, configuration management, and infrastructure as code tools (Terraform, Ansible, Jenkins). Write scripts (Bash, Python, Go, etc.) to improve system reliability and efficiency. Collaboration Partner with engineering, customer success, product, and operations teams to support resilient system design and operations. Work with customers to ensure stability prioritization is based around their needs and experiences in using Backblaze products. Work with vendors and service providers to troubleshoot service issues and track SLA performance. Document systems, share learnings, and help grow a reliability-minded engineering culture. Continuous Improvement Lead cross functional teams to identify gaps in observability, operations process and define overall prioritization strategy. Identify recurring issues and propose long-term improvements, and design action plans around implementing those improvements. Promote reliability-focused practices within development and operations teams. Qualifications Education & Experience Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). 10+ years of experience in site reliability, systems engineering, or operations, experience with hyperscalers preferred. Exposure to large-scale, production-grade systems, including experience establishing operational procedures or runbooks and bringing others up to speed on them. Technical Skills Solid Linux systems administration and troubleshooting skills. Proven ability to leverage AI tools to improve platform stability and scalability. Knowledge of storage systems, performance, sharding and storage algorithms. Experience in load balancing services including IPVS. Security-minded operations (patching, hardening, identifying vulnerabilities). Familiarity with service reliability concepts — monitoring, alerting, incident response, and root cause analysis. Proficiency in at least one scripting language (Python, Bash, or Go). Experience working with containers (Kubernetes, Docker) and microservices concepts required; comfortable operating in a Kubernetes/Vitess-on-K8s environment (kubectl, mysqlsh, Vitess keyspaces). Experience with Hashicorp products (Nomad, Vault, Terraform). Preferred Attributes Experience in a SaaS, service provider, or distributed systems environment. Familiarity with ITIL/OSS practices and SLO/SLA’s. Strong problem-solving skills and willingness to learn new technologies. Experience with cloud platforms (AWS, GCP, or Azure). Backblaze Perks Healthcare for family, including dental and vision Competitive compensation and 401K RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook Pro to use for work, plus a generous stipend to personalize your workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits Culture that supports a healthy work-life balance Pay Transparency To provide greater transparency to candidates, we share pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials. The pay range for this position is $215,000 to $250,000 per year. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.