Location: 2405 Satellite Boulevard Suite 200, Duluth, GA 30096
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
LOCATION:
Duluth, Georgia, hybrid role- 3 days a week in the office.
JOB OVERVIEW:
The Account Manager serves as the primary day-to-day contact for employee benefits clients, delivering exceptional service and support throughout the client lifecycle. This role partners closely with Client Executives, carriers, internal departments, and clients to ensure a seamless experience while helping clients navigate benefits administration, compliance, enrollment, billing, and employee benefits programs.
What You'll Do:
Client Service & Account Management
Serve as the primary day-to-day contact for assigned clients and build strong, trusted relationships.
Partner with clients, Client Executives, and internal teams to execute comprehensive service plans.
Coordinate and support open enrollment meetings, including preparation of employee communication materials.
Complete COBRA paperwork for new group implementations and renewals.
Maintain ongoing client communication regarding benefit trends, legislative changes, and regulatory updates.
Collaborate with compliance specialists and Client Executives to support government reporting requirements and compliance initiatives.
Maintain accurate client and benefits plan information within EPIC's CRM system.
Resolve enrollment, eligibility, and basic claims issues while coordinating escalated claims with the claims department.
Research and resolve billing discrepancies and administrative concerns.
Keep Client Executives informed of client issues, concerns, and significant events.
Participate in mentorship, training, and professional development activities.
Operational Excellence
Work closely with Client Executives to prioritize activities and manage workflows effectively.
Maintain client documentation, activity logs, and agency management system records.
Communicate professionally and collaborate effectively with colleagues, clients, and carrier partners.
Stay current on industry developments, market trends, product offerings, legislation, and technology advancements.
Consistently project a professional and customer-focused image.
What You'll Bring
Working knowledge of employee benefits programs, including:
Fully insured plans
Self-funded plans
Level-funded plans
Strong proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
Excellent organizational skills with exceptional attention to detail.
Strong time management and ability to manage multiple priorities in a fast-paced environment.
Ability to work independently and collaboratively within a team setting.
Effective written and verbal communication skills.
Experience using agency management systems, HR portals, and related technology platforms.
High school diploma required; some college coursework preferred.
Minimum of 2 years of employee benefits account management experience with a brokerage, consulting firm, insurance carrier, TPA, or related organization.
Demonstrated ability to manage competing deadlines while maintaining a high level of service.
Strong professionalism, discretion, diplomacy, and ability to handle confidential information.
Licenses & Certifications
Georgia or Indiana Life & Health License, or ability to obtain within 60 days of hire.
Valid driver's license.
COMPENSATION:
The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-SG1
#Hybrid
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
About the Team
The Global Brand Team runs Hasbro's brands as six distinct businesses, each with a leader, an objective and the authority to pursue it. We decide what gets made, how it's promoted, where it gets sold and what gets dropped, and we answer for the result.
We are builders and operators in equal measure. The work spans the consumer insight that inspires the product line, the cost and price decisions that shape its margin, and the commercial execution that puts it in the hands of a fan. The job is to make the brands grow.
Job Overview
We are seeking a Vice President, Board Games to own the global P&L, a portfolio that includes Monopoly, Jenga, Connect 4, The Game of Life, Operation, Clue and Twister. You will lead a team of twelve and report to the SVP, Global Brands.
This role owns Hasbro's physical board game portfolio, working with the teams who apply those brands in digital and other formats. It is based in Boston, Massachusetts, and onsite three days a week, Tuesday through Thursday. Expect to travel approximately 25% of the time.
This is a general management role. You own the revenue, the margin and the operating profit, and you hold the authority to allocate the investment behind them. The brand team reports to you directly, while other functions partner with you.
In your first year we expect you to land a credible multi-year plan for the portfolio, make explicit calls on which brands to grow and which to run for profit, and show measurable progress on both the top line and the margin.
Location and Work Arrangement
Hybrid:
This role is based at our Boston, Massachusetts office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Turn what you learn about players and shoppers into specific product, pricing, channel and new business opportunities.
Build the innovation pipeline. Define the handful of big bets that set the tone for the line, and the smaller, faster tests that de-risk them.
Set the consumer price point each item is designed for, and the cost structure that supports it. Allocate the investment across A&P, tooling and retail activation.
Partner with Commercial on demand planning and forecast accuracy, and with Supply Chain on the productivity and inventory discipline that protects margin after the product is made.
Read the global landscape and adjust the plan for it, including macroeconomic conditions, trade and tariff policy, input costs, retail consolidation and shifts in consumer spending across regions.
Build and lead the team. Set direction people can act on, give candid feedback close to the moment, develop talent at every level, and create the conditions for people to do their best work.
Represent the business to senior leadership and, when called on, to the Hasbro Board of Directors, with an honest read on performance and the plan.
What You'll Bring
Direct ownership of a P&L at scale, including accountability for operating profit.
15+ years of progressive leadership experience in consumer products, toys and games, or a comparably branded and retail-driven business.
A track record of setting multi-year portfolio strategy and choosing where not to invest.
A history of reinventing established brands and building new ones, with innovation that moved a number. Demonstrated success turning consumer insight into products that reached market.
Strong commercial judgment with major retailers, paired with enough command of product development,
cost structure, supply chain and forecasting to challenge a plan.
Substantial people leadership experience: building, developing and retaining teams at multiple levels.
What Sets You Apart
Experience in board games, tabletop or hobby, or in brands that live at the intersection of retail, fandom and culture.
Experience communicating a plan at the most senior levels, including to a board.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
About the Company – Hasbro
Who We Are | Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbo’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports—but does not replace—human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$282,200
—
$451,400 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the People Team
The People team helps Affirmers cultivate a high-performing, inclusive organization. We focus on three core areas: attracting talent aligned to our mission, enabling growth through people and team development, and retaining employees through thoughtful experiences and rewards. We develop Affirm’s people programs and systems to create a workplace where all employees can thrive and contribute meaningfully. By investing in our people, we create a long-term advantage for the business.
About the Role
The Compensation Programs & Partnerships (P&P) team designs, executes, and maintains some of the people programs and partnerships that enables Affirm to provide thoughtful experiences and rewards to Affirmers. We are seeking a detail oriented, collaborative Compensation Analyst who is passionate about delivering compensation programs and partnerships that helps drive Affirm’s success. In this role, you will report to the Senior Manager of Compensation and work closely with the Senior Manager and broader Compensation team to strategize, build, refine, maintain, and implement various programs and initiatives. You will also work closely with the team to help provide partnership and support for the Technology and Business functions as well as other cross functional partner groups.
What You’ll Do
Lead the end to end project management of the mid-year and annual compensation cycles in close alignment with the Compensation team and other key People team partners including: proactive and ongoing project planning, creating timelines, building training / enablement resources, facilitating project meetings, creating communications, and providing ad-hoc support during the cycles.
Leverage existing tools and sources (such as Sigma Dashboards, the Radford Global Compensation Database, and Pave) to provide team ad-hoc compensation analyses and story-building support, translating data elements into sound recommendations and insightful presentations. This could include conducting robust research to prepare analyses on actual vs. market pay positioning, leveling distributions vs. market practices, offer and candidate trends, retention risk, spans / layers, or other workforce related priorities.
Partner with the Compensation Programs & Partnerships team to provide ongoing partnership support for various business related initiatives across Affirm’s Technology and Business functions.
Partner with the Senior Incentive Compensation Manager to provide operational support for the incentive compensation design process (which can include coordinating kickoff meetings, facilitating focus group feedback sessions with leaders, creating and / or updating incentive plan documents).
Engage in ongoing processes and special projects to refine and uphold Compensation’s programmatic frameworks.
Serve as subject matter expert, alongside other compensation team partners, to provide education and consultation to stakeholders on our compensation structure, guidance, and various compensation programs.
Maintain our standard job architecture catalog in Workday and internal team documents.
May participate in sessions with external survey companies (such as AON) to stay up to date on market trends and share insights that can help the team maintain competitive rewards structures and programs.
What We Look For
5+ years of experience in compensation with the ability to demonstrate an understanding of core compensation concepts and programs.
Experience with leading and managing projects from start to finish using a standard project management lifecycle approach.
Strong team orientation with the ability to work effectively and collaboratively across the internal team and cross functional partners.
Strong relationship management skills with the proven ability to consult, influence, and maintain positive relationships with business stakeholders.
Passion for working with data elements and compiling analysis to “tell the story” and create solutions. Proficient with Google Sheets and Google Slides.
Someone who can pay close attention to detail with the ability to multitask across several deliverables at the same time while maintaining a proactive approach to work assignments in a fast paced environment.
Ability to be flexible and adapt to using different methods by embracing innovation and experimentation.
Experience working within the technology industry is a plus.
Pay Grade -
I
Equity Grade -
4
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year:
$89,000
-
$139,000
This posting is for an existing vacancy.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the People Team
The People team helps Affirmers cultivate a high-performing, inclusive organization. We focus on three core areas: attracting talent aligned to our mission, enabling growth through people and team development, and retaining employees through thoughtful experiences and rewards. We develop Affirm’s people programs and systems to create a workplace where all employees can thrive and contribute meaningfully. By investing in our people, we create a long-term advantage for the business.
About the Role
The Compensation Programs & Partnerships (P&P) team designs, executes, and maintains some of the people programs and partnerships that enables Affirm to provide thoughtful experiences and rewards to Affirmers. We are seeking a detail oriented, collaborative Compensation Analyst who is passionate about delivering compensation programs and partnerships that helps drive Affirm’s success. In this role, you will report to the Senior Manager of Compensation and work closely with the Senior Manager and broader Compensation team to strategize, build, refine, maintain, and implement various programs and initiatives. You will also work closely with the team to help provide partnership and support for the Technology and Business functions as well as other cross functional partner groups.
What You’ll Do
Lead the end to end project management of the mid-year and annual compensation cycles in close alignment with the Compensation team and other key People team partners including: proactive and ongoing project planning, creating timelines, building training / enablement resources, facilitating project meetings, creating communications, and providing ad-hoc support during the cycles.
Leverage existing tools and sources (such as Sigma Dashboards, the Radford Global Compensation Database, and Pave) to provide team ad-hoc compensation analyses and story-building support, translating data elements into sound recommendations and insightful presentations. This could include conducting robust research to prepare analyses on actual vs. market pay positioning, leveling distributions vs. market practices, offer and candidate trends, retention risk, spans / layers, or other workforce related priorities.
Partner with the Compensation Programs & Partnerships team to provide ongoing partnership support for various business related initiatives across Affirm’s Technology and Business functions.
Partner with the Senior Incentive Compensation Manager to provide operational support for the incentive compensation design process (which can include coordinating kickoff meetings, facilitating focus group feedback sessions with leaders, creating and / or updating incentive plan documents).
Engage in ongoing processes and special projects to refine and uphold Compensation’s programmatic frameworks.
Serve as subject matter expert, alongside other compensation team partners, to provide education and consultation to stakeholders on our compensation structure, guidance, and various compensation programs.
Maintain our standard job architecture catalog in Workday and internal team documents.
May participate in sessions with external survey companies (such as AON) to stay up to date on market trends and share insights that can help the team maintain competitive rewards structures and programs.
What We Look For
5+ years of experience in compensation with the ability to demonstrate an understanding of core compensation concepts and programs.
Experience with leading and managing projects from start to finish using a standard project management lifecycle approach.
Strong team orientation with the ability to work effectively and collaboratively across the internal team and cross functional partners.
Strong relationship management skills with the proven ability to consult, influence, and maintain positive relationships with business stakeholders.
Passion for working with data elements and compiling analysis to “tell the story” and create solutions. Proficient with Google Sheets and Google Slides.
Someone who can pay close attention to detail with the ability to multitask across several deliverables at the same time while maintaining a proactive approach to work assignments in a fast paced environment.
Ability to be flexible and adapt to using different methods by embracing innovation and experimentation.
Experience working within the technology industry is a plus.
Pay Grade -
I
Equity Grade -
4
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year:
$115,000 - $165,000
USA base pay range (all other U.S. states) per year:
$101,000 - $151,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We’re looking for a highly motivated, technically savvy, and pragmatic attorney to join our Ads Legal team as Associate General Counsel, Ads Product. This role will provide legal guidance to our Ads Product and Engineering teams on a wide range of initiatives while collaborating with other partners across the company, including our commercial legal, ads policy, sales, privacy, and regulatory teams. This is an opportunity for an attorney who is mission-focused, proactive, and driven to make a big impact on Reddit’s rapidly growing ads business.
Location
: Remote – United States (NYC/SF preferred but not required)
What You’ll Do:
Enable Product Growth:
Leverage a deep understanding of technical product operation and business strategy to advise teams building products and features in a fast-paced, high-growth setting.
Work Autonomously:
Serve as principal legal advisor to various ads product areas, and develop subject-matter expertise to lead cross-product initiatives.
Guide Strategy:
Develop principles and frameworks that will help teams design products for a changing regulatory environment.
Counsel Emerging Technologies:
Advise on cutting-edge technology, including AI-driven features, data-clean-room solutions, and advanced machine learning.
Engage Across Functions:
Work closely with product managers, engineers, business partners, and other functions and all levels of the company.
Data & Privacy Governance:
Ensure that products and features comply with evolving global privacy and data laws (GDPR, ePrivacy, U.S. State Laws) and internal policies.
What We’re Looking For:
Advertising Expertise:
10+ years of legal experience with a significant focus on online advertising. You understand the digital ads business and the information systems and data flows that support it. Experience as ads product counsel at a UGC platform is a plus.
Good Team Member:
A nimble, creative thinker with lots of positive energy, superior organizational skills, a growth mindset, strong attention to detail, a sense of humor, and a team-first attitude.
Technical Understanding:
Deep knowledge of technical ads infrastructure and emerging trends. Experience advising AI-feature development in ads is a plus.
Problem Solver:
A "get-to-yes" mindset. Enthusiastic collaboration with the business to find workable solutions and drive risk-based decisionmaking.
Clear, Concise Communication:
Someone who can process information quickly, confidently exercise judgment in a timely fashion, and succinctly summarize complex legal concepts in writing or in conversation.
Project Management:
Ability to lead cross-functional groups and drive successful, timely outcomes in projects while balancing other tasks and responsibilities.
Mastery of the Regulatory Landscape:
Strong working knowledge of privacy laws and regulations, including the GDPR, U.S. State Privacy Laws, and self-regulatory regimes (IAB, NAI), as well as other statutory regimes that impact ads platforms (e.g., DSA, the EU AI Act).
Qualifications
: JD and active membership in at least one U.S. state bar (or ability to register as in-house counsel where required).
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$266,000
—
$372,400 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: EMEA - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About People & Talent
People and Talent support the entire MetaMask community. We strive to be the destination employer of choice for our ecosystem. That goal is embedded in all the work we do to attract, retain and support our amazing talent. By joining our team you'll be working with a diverse group of incredible individuals who put 'people first' and are designing and building the workplace of the future.
This role sits within our People Operations, Data & Systems ('PODS') team, which operates as a cohesive, global team within People & Talent. We drive operational excellence across the employee lifecycle by streamlining processes, strengthening programs and policies, and building scalable, intuitive systems that empower teams to do their best work.
We delight our customers (employees, managers, and partners) by delivering a dynamic and engaging people experience that evolves with creativity, curiosity, and accountability. Through intentional process design, thoughtful automation, and a commitment to service excellence, PODS builds scalable, sustainable people programs that support our teams and the business.
What you'll do
As a Senior People Operations Associate, you will be a day-to-day owner of global People Operations, serving as our subject matter expert for Europe, while also contributing to the programs and systems work of the PODS team and leading People Operations projects from scoping through delivery. You will manage the employee lifecycle from pre-boarding through offboarding, administer leaves, keep employee data accurate in our HR systems, and help ensure our practices remain compliant with local labor law and GDPR. Just as importantly, you will look for ways to make that work more scalable by documenting processes, enabling self-service, and applying automation and AI wherever they improve accuracy, efficiency, and the employee experience.
Employee Lifecycle Operations
Manage end-to-end lifecycle processes globally, including pre-boarding, onboarding, employee changes, internal transfers, and offboarding.
Prepare and process employment contracts, amendments, and new-hire documentation in line with local requirements, partnering with Legal where needed.
Administer parental, medical, and other statutory and company leaves, as well as benefits, across multiple countries.
Coordinate with Payroll on hires, terminations, compensation changes, and leaves to ensure timely and accurate processing.
Partner with Employer of Record (EOR) providers and other external vendors (such as payroll, benefits, and immigration counsel) to onboard, support, and manage employees, including in countries where we do not have a local entity.
Support immigration and relocation processes in partnership with external counsel, including tracking work authorization and ensuring documentation is complete.
HR Systems, Data & Compliance
Maintain accurate employee records in our HRIS (ADP Workforce Now), performing regular audits, reconciliations, and data cleanup.
Serve as the subject matter expert for European labor law and data privacy requirements, including GDPR, and help ensure compliance across the countries where we operate, escalating risks appropriately.
Serve as a trusted point of contact for employees and managers on policy, leave, and process questions, balancing empathy with compliance.
Process Improvement, Automation & Documentation
Identify manual, repetitive, or error-prone processes and propose or implement automation and AI-enabled solutions, particularly for employee self-service and routine request management.
Create and maintain clear documentation, including guides, FAQs, and process maps, that enable employees, managers, and the People team to self-serve.
Lead and own global and regional People projects end to end, from scoping through delivery, such as system enhancements, policy rollouts, and support for new entity openings, working with Finance, Legal, and Payroll.
Would be great if you brought this to the role
People Operations & Compliance
Experience in People/HR Operations in a global or multi-country environment, ideally in a fast-paced or scaling organization.
Strong working knowledge of UK and European employment practices, statutory leave, and GDPR / UK GDPR considerations.
Hands-on experience with onboarding, offboarding, employee lifecycle changes, and leave administration.
Familiarity with immigration processes and global hiring or relocation support is a plus.
Experience working with Employer of Record (EOR) providers and other third-party vendors, including managing vendor relationships and resolving issues across multiple providers.
Experience drafting, updating, and maintaining employee policies and documentation.
Systems, Data & Technical Skills
Hands-on experience with an HRIS, ideally ADP Workforce Now.
Strong attention to detail and a track record of maintaining data integrity through audits and reconciliations.
Strong Excel/Google Sheets skills (lookups, pivot tables, data validation) for reporting and analysis.
Comfort experimenting with automation and AI tools, such as workflows, bots, scripting, or AI-enabled features within existing tools.
Collaboration & Communication
Clear, professional communication with employees, managers, and cross-functional partners such as Payroll and Legal.
Strong organizational skills and the ability to manage multiple concurrent requests, anticipating bottlenecks before they affect deadlines.
Discretion in handling sensitive and confidential information.
A service-oriented mindset with the ability to balance responsiveness with thoughtful, scalable solutions.
Experience & Background
5+ years of experience in People Operations, HR Operations, HR Administration, or a related role.
Extensive experience supporting employees in the UK and Europe, along with exposure to other regions, is strongly preferred.
Fluency in English is required; a second major European language is a plus.
Comfortable working independently and driving work from idea to execution.
Experience leading or owning projects from scoping through delivery, including coordinating cross-functional stakeholders and driving work to completion.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: 1 City Place Drive, Suite 285, Creve Coeur, MO 63141
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
Greyling Insurance Brokerage & Risk Consulting, a division of EPIC, is a specialty insurance brokerage and risk consulting firm focused on construction and design professionals. What differentiates us is our construction industry expertise. Our leaders have prior experience as practicing construction lawyers (in-house and outside), engineers, consultants, and underwriters – giving us a unique and unmatched insight into how A/E firms operate, deliver projects, and manage risks. With respect to insurance, we place many of our largest clients who qualify in highly profitable group captive programs that have saved millions, and we do so for more A/E firms than all other insurance brokers combined.
We’ve been so successful, that now we’re looking to grow our team!
The
Commercial Insurance Senior Account Manager
will be the primary client contact and will be expected to actively cultivate, improve and cement positive client relationships and use appropriate company resources in performing these functions. Accounts are small to middle-market accounts for architect & engineering clients. While the Senior Account Manager will work with new clients produced by others, the Senior Account Manager will not be expected to develop new business. This role offers the opportunity to take on
Team Lead
responsibilities, either upon hire based on experience or as a natural progression within the role.
WHAT WE’RE LOOKING FOR:
REQUIRED
:
Candidates with
commercial property & casualty account management experience
, preferably at least 5+ years.
Candidates with strong communication skills who enjoy being a go-to resource, are adept at handling unique situations with creative problem solving to find solutions, and who thrive on providing great customer service to internal and external clients.
Location: REQUIRED
- This is a HYBRID role; qualified candidates must be able & willing to work 3 days a week in our St. Louis, MO (Creve Coeur) office.
WHAT YOU’LL DO:
The Senior Account Manager’s main function is to provide day‐to‐day client service, manage the renewal process for existing clients, and manage the intake and establishment of new clients. A detailed list of job duties include (but are not limited to):
Handle day‐to‐day client issues and questions via phone or email including:
Answer client questions and resolve client problems
Process and follow up on cancellation notices by insurers to ensure accurate and timely resolution
Appropriately document customer service transactions
Handle changes in exposure and manage related endorsement and documentation process
Forward contract reviews to appropriate resources
Forward certificate of insurance requests to appropriate resource
Issue Auto ID Cards as needed
Create and update account information in the shared database
Claims reporting
Assist with processing of invoicing and order financing when appropriate
Proactively manage the insurance renewal and new business process in accordance with EPIC’s timing standards.
Pre‐complete insurance applications
Send request for information to clients
Follow‐up on collecting information
Submit information to insurers
Negotiate policy terms
Obtain options from competing insurers as needed
Prepare insurance proposal including analysis and comparison of options (if applicable)
and present to client (mostly via phone or web)
Prepare documentation including invoicing and confirmation of coverage
Review and email policies to clients
Use agency management system (Sagitta) as appropriate throughout the process
Job Accountability Measures
Customer satisfaction; retention
Adherence to established procedures
Timing and quality of service
Technical accuracy; attention to detail
Positive professional attitude; leadership
Proactive problem‐solving
Effective communication
Personal development
Avoidance of errors and omissions
Meet or exceed agreed‐upon goals
WHAT YOU’LL BRING:
Full knowledge of Property & Casualty lines of coverage and services
Recognize problems and respond appropriately
Able to analyze situations logically in order to draw solid conclusions
Demonstrate experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects
Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include Windows, Outlook, Word & Excel
Strong attention to detail and time management abilities
Strong ability to multi-task and assign priority
Ability to work effectively and efficiently both with and without direct supervision
Ability to work effectively and efficiently in a team environment as well as independently
Strong interpersonal communication skills, both written and oral
Education and/or Experience:
High school diploma or G.E.D. equivalent required. College degree preferred.
Five or more years' experience in mid-size brokerage working with commercial P&C accounts is strongly preferred
Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software.
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy.
Certificates / Licenses:
Property and Casualty Broker License
COMPENSATION:
Compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-AT1
#LI-Hybrid
Location: Neenah, WI
Accounts Payable Accounting Assistant
Location: Neenah, WI | Full-time
Strengthening our nation’s power grid isn’t easy, but reliable electrical service is essential to everyday life.
Every time someone charges an iPhone, cranks up the A/C, or turns on a computer, we are busy behind the scenes making it happen.
Michels Power, Inc. is one of the largest, most sought-after power delivery contractors in the United States. We execute the entire spectrum of electrical infrastructure projects—including the construction of transmission lines and substations, the modernization of distribution systems, and the development of both Oil & Gas facilities and Renewable Energy initiatives. We also restore power after natural disasters strike.
Our work improves lives. Find out how a career at Michels Power, Inc. can change yours.
As an
Accounting Assistant
, you will be responsible for managing and processing ad hoc and material accounts payable invoices, while providing support for core accounting functions. They are responsible for processing vendor invoices accurately and on time, ensuring compliance with company policies and regulatory requirements. This role involves properly coding invoices—whether to the appropriate General Ledger (GL) accounts or job-specific codes—to ensure accurate financial reporting and cost allocation. Additionally, the position includes reconciling statements, resolving discrepancies, and maintaining detailed records to support financial audits. They often communicate with vendors and internal departments to address payment issues and maintain positive relationships, which helps keep operations running smoothly. This position requires strong attention to detail, organizational skills, proficiency in Excel, and effective communication. Adherence to tight month-end deadlines is critical to success.
Why Michels Power, Inc.?
Engineering News-Record
ranks us the
No. 1 Electrical Transmission/Distribution contractor
in the U.S.
We’re a national leader in
substation and transmission construction
with a long track record of success.
Our steady, strategic growth revolves around a commitment to quality.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
We believe everyone is responsible for promoting safety—regardless of title.
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why you?
You like to surround yourself with dedicated, value-driven people.
You thrive on new challenges and evolving technologies.
You think “we’ve always done it this way” is not a good enough reason.
You want to know your efforts are recognized and appreciated.
You like making your own decisions—with the right support.
You want to be part of a team that improves lives through essential infrastructure.
What it takes:
High School Diploma or General Education Diploma (GED), 1-3 years of related experience, or an equivalent combination of education and experience
Proficient in Microsoft Office Suite
Desired Qualifications:
Prior experience in the construction industry
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career.
#LI-RR1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Ukraine/Europe
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you:
Requirements
5+ years in product management, of which 2+ years on card, neobank or payments products
Has worked on a crypto product or in a crypto company: exchange, crypto card, custodial wallet, on/off-ramp or stablecoin payments
Knows the card lifecycle end-to-end: issuing (virtual and physical), activation, Apple / Google Pay tokenization, authorization, settlement, disputes and chargebacks
Has launched or scaled a card product through an issuer, BIN sponsor or program manager, including vendor selection and commercial negotiations
Has launched financial products in several countries, working with Legal and Compliance on KYC/AML and local regulatory requirements
Understands yield products: where the yield comes from, spread to the user, risk and liquidity constraints, and how to present yield clearly to non-crypto users
Owns unit economics and P&L: interchange, FX spread, yield spread, cashback and loyalty costs, CAC and payback
Has driven activation, retention and monetization after launch, using funnels, cohorts and A/B tests; works with SQL or a product analytics tool hands-on
Has designed payment and onboarding UX for mass-market users: transparent fees, real-time transaction feedback, simple KYC flow
Has managed or mentored PMs or designers and set priorities across several product lines
English – Professional working; Ukrainian – Native.
Nice-to-have:
Visa / Mastercard scheme rules and card processing basics (ISO 8583)
Loyalty, cashback, rewards or tier systems
B2B2C or embedded finance distribution: payroll, mass payouts, contractor payments
Launches in emerging markets (Ukraine, Brazil, Africa, Georgia, Armenia)
Transfers (IBAN, phone, link) and investment products (tokenized stocks) in a consumer app
Growth and referral mechanics in fintech
Responsibilities
Own the vision, strategy and roadmap of the Payments product: card, transfers, Earn, Savings, cashback, loyalty and tiers
Launch card products and new card features, and expand them to new countries together with Legal and Compliance
Manage relationships and commercial terms with card issuers, program managers, payment schemes and other financial vendors
Grow usage and profitability of the Bank: activation, card spend, Earn balances, retention and revenue per user
Own Earn as a product: rate competitiveness, how yield is presented to users, risk and liquidity limits agreed with WhiteBIT and Compliance
Design the user journey from sign-up and KYC to first payment, top-up and transfers; run experiments and fix drop-off points
Build growth mechanics into the product: referrals, cashback, tiers and B2B2C partner onboarding together with BD
Lead and develop the product office (2 PMs, 1 designer): ownership areas, goals, product rituals, feedback and performance reviews
Build quarterly and annual product plans and align engineering, design, compliance, legal and BD on them
Report to the CEO on product metrics, roadmap and key decisions
Working terms
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Athens
About the company:
KIEFER is building Greece's integrated AI ecosystem. From renewable energy infrastructure and AI systems to robotics and enterprise applications, we connect the technologies that power Europe's intelligent future. Founded in 2014, KIEFER has delivered 600MW+ of energy projects and is now developing sovereign AI infrastructure, enterprise AI products and physical AI systems for Greece and Southeast Europe.
As our project portfolio continues to expand, we are looking for a Procurement Specialist to join our team in Athens and play an active role in supporting the timely and cost-effective execution of our projects across Greece.
The Role
This is a hands-on procurement position requiring strong organizational skills, commercial awareness, and the ability to manage multiple purchasing requirements in a dynamic, project-driven environment.
The successful candidate will take ownership of assigned procurement activities, working closely with technical teams, project management, suppliers, and internal stakeholders to ensure materials, equipment, and services are delivered on time, within budget, and according to project specifications.
Key Responsibilities
- Manage the end-to-end procurement process, from purchase requisitions and supplier sourcing to purchase order issuance and delivery follow-up.
- Identify, evaluate, and develop reliable relationships with suppliers, vendors, and subcontractors.
- Request, analyze, and compare commercial offers, considering technical specifications, pricing, quality, and delivery timelines.
- Negotiate competitive pricing, payment terms, lead times, and commercial conditions.
- Coordinate closely with Project Managers, Engineers, Site Managers, Warehouse, and Finance teams to understand and prioritize project requirements.
- Monitor outstanding purchase orders, supplier commitments, and delivery schedules, proactively resolving delays and supply issues.
- Support procurement planning and cost optimization across multiple concurrent projects.
- Maintain accurate procurement records, purchase orders, supplier information, and ERP data.
- Monitor supplier performance and contribute to continuous improvement of procurement processes.
- Ensure compliance with internal purchasing procedures, approval workflows, and contractual requirements.
Required Qualifications
- Bachelor's degree in Supply Chain Management, Business Administration, Engineering, Logistics, or a related field.
- At least 3 years of relevant experience in procurement or purchasing, preferably within construction, engineering, energy, industrial, or other project-based environments.
- Demonstrated experience in supplier sourcing, quotation evaluation, negotiation, and purchase order management.
- Good understanding of procurement workflows, purchasing documentation, and supplier coordination.
- Proficiency in ERP systems and Microsoft Excel.
- Excellent command of Greek and good working knowledge of English.
- Strong organizational, analytical, and problem-solving skills.
- Ability to manage competing priorities, work independently, and meet demanding project deadlines.
What Will Make You Stand Out
- Previous procurement experience in EPC, Renewable Energy, BESS, electrical equipment, or construction projects.
- Familiarity with technical materials, equipment procurement, and construction-site requirements.
- Experience coordinating procurement activities across multiple project locations.
- Proven ability to resolve supplier issues, negotiate effectively, and anticipate delivery risks.
- A proactive, accountable, and solution-oriented approach, with strong attention to detail.
What We Offer
- A stable, full-time position within a growing engineering and energy organization.
- Exposure to major Renewable Energy, Energy Storage, Infrastructure, and Data Center projects.
- Opportunities for professional development and career progression.
- A collaborative working environment with direct interaction across technical and operational teams.
- Competitive remuneration package, aligned with qualifications and experience.
Apply Now
If you are a procurement professional who enjoys taking ownership, solving operational challenges, and contributing to the successful delivery of complex projects, we would like to hear from you.
Join KIEFER TEK and help deliver the infrastructure powering tomorrow.
Diversity & Inclusion
KIEFER TEK Ltd is an equal opportunity employer. We are committed to fostering an inclusive working environment where all individuals are respected, valued, and provided with equal opportunities for professional growth.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Engineering Team Lead (Geospatial Analytics)
- Location: Espoo, Finland. Relocation to Finland required
- Department: Product Engineering, Solutions
- Reports to: Engineering Manager, Geospatial Product Engineering
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As Engineering Team Lead (Geospatial Analytics), you'll own a product engineering team that turns remote sensing and auxiliary data into fast, reliable insight when natural catastrophes happen. The team currently supports our Wind, Earthquake and Landslide products and brings together analytics (SAR, Machine learning / Data Science) and software engineers.
You will work in tandem with the Product Manager to decide what to build and why, and closely with Operations to make sure the products perform during live events.Your decisions shape how several products work, so you'll own the product’s engineering domain end to end: analytics that serve several products at once, built to the level the problem needs and no further. You will be hands-on, which keeps your technical judgement credible and your feedback specific.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Lead and own the product engineering team: hiring, growth, performance and wellbeing of the team members
- Own the team's technical direction across analytics and engineering, taking work from research prototype to production systems that run reliably against customer commitments.
- Work in tandem with the Product Manager on roadmap and priorities, turning customer needs into analytics capability.
- Design shared change detection analytics that serve multiple products in the team’s portfolio
- Collaborate closely with Operations on event response, so that delivery workflows, latency and quality hold up when it matters.
- Contribute directly to analytical development (SAR, geospatial data science / ML), validation and code.
- Set and maintain scientific and engineering standards across the team, including review practice, validation rigour, testing and documentation.
- Stakeholder management - including Product Engineering leadership and different product stakeholders
WHAT WE’RE LOOKING FOR
Must haves:
- Master’s or PhD in Remote Sensing, Machine Learning, Data Science, Electrical Engineering, Geoscience, Physics, Computer Science or a related field, or equivalent experience.
- Experience in hands-on leadership as a line manager or tech lead, with a track record of delivery and examples of people who grew under your leadership.
- Experience working closely with product and operations teams in a flow-based, outcome-focused way, including giving direct feedback constructively and explaining technical trade-offs to non-technical stakeholders.
- A record of taking analytics from prototype to reliable production against latency, accuracy and uptime targets, with sound judgement on when a solution is good enough.
- Experience building, validating and deploying ML models or analytical pipelines based on SAR or other remote sensing imagery for tasks such as damage assessment, change detection or object detection. This includes working with noisy or sparse labels, validating against ground truth such as field surveys or claims data, and monitoring model performance in production.
- A solid grasp of SAR principles, including how backscatter responds to structural change in built environments, and applied experience in change detection using amplitude, coherence or interferometric (InSAR) methods.
- Strong Python skills and experience applying modern engineering practice (Git, code review, testing, CI, documentation), deployed with Docker on AWS. Ability to lead cross-functional teams.
Nice to haves:
- Experience fusing remote sensing imagery with auxiliary data, such as weather, terrain models or building attributes, to improve model performance.
- Experience using geospatial foundation models and embeddings (e.g. AlphaEarth Foundations) for tasks such as classification, similarity search or change detection.
- Experience with natural hazards, disaster response, insurance or emergency management use cases.
- Hands-on use of AI-assisted development tools in your daily engineering work.
- A publication or patent record, or other evidence of sustained technical contribution.
APPLICATION PROCESS
- TA Interview
- Hiring Manager Interview
- Take Home Task
- Panel Interview
- Department Lead Interview
- Final Interview with SVP of Solutions
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: London, United Kingdom
Workplace: onsite
Shape the Future of Hospitality and Event Management Education
Are you an experienced Higher Education academic with a passion for hospitality, events and developing the next generation of industry professionals?
The London College of Contemporary Arts (LCCA) is looking for a Subject Lead in Hospitality and Event Management to provide academic leadership across our Hospitality and Event Management provision.
About the Role
As Subject Lead, you will provide academic leadership and oversight for Hospitality and Event Management, driving excellence across teaching, learning, assessment, curriculum development and quality assurance.
Working collaboratively with Course Directors, lecturers, academic colleagues and professional services teams, you will help ensure our programme remain academically rigorous, inclusive, industry-relevant and focused on positive student outcomes.
What You'll Be Doing
Provide academic leadership across Hospitality and Event Management programme and modules.
Lead curriculum planning, development, review and enhancement.
Deliver engaging, high-quality teaching across undergraduate Levels 4-6.
Monitor student engagement, retention, progression and achievement and contribute to initiatives that improve student success.
Lead and contribute to quality assurance, moderation, assessment and academic standards.
Embed employability, professional skills and contemporary industry practice within the curriculum.
About You
We're looking for an experienced academic who combines strong subject knowledge with a genuine commitment to academic quality, student success and industry-connected education.
Essential Requirements
A Master's degree in Hospitality Management or a closely related discipline.
A recognised teaching qualification, such as a PGCert in Higher Education or equivalent.
At least two years' UK Higher Education teaching experience.
Experience teaching across Levels 4-6.
Experience of curriculum development and module leadership.
Experience of quality assurance and academic governance processes.
Strong leadership, communication and interpersonal skills.
A commitment to inclusive teaching, equality, diversity and student success.
Desirable Requirements
A PhD or professional doctorate,
Fellowship of Advance HE (FHEA), relevant hospitality or events industry experience, and
Evidence of research or scholarly activity would be advantageous.
Working Pattern
This is a full-time role based at our Tower Hill and Aldgate campuses in London.
As LCCA operates seven days a week, evening and weekend working will be required on a rota basis.
Why Join LCCA?
You'll have opportunities to develop your academic leadership, contribute to curriculum innovation, strengthen your scholarly practice and build industry partnerships.
We offer professional development, pension, annual leave, wellbeing support, employee benefits and career progression opportunities.
Our Approach
LCCA is committed to creating an inclusive learning and working environment. We welcome applications from candidates of all backgrounds and are dedicated to ensuring our workforce reflects the diversity of our student community.
Recruitment Adjustments
We are committed to providing reasonable adjustments for candidates who require support during the recruitment process.
Please contact the LCCA Talent Acquisition Team at
collegedivisionrecruitment@gus.global
to discuss any adjustments you may need.
Additional Information
Applicants must have the right to work in the UK.
Please note that LCCA is unable to provide visa sponsorship for this position.
We are committed to creating an inclusive environment where colleagues and students are valued and supported, and to providing adjustments for applicants who may require support during the recruitment process.
Apply Now
If you're passionate about Hospitality and Event Management education and ready to take the next step in your academic leadership career, we'd love to hear from you.
Apply now and help us shape the next generation of hospitality and events professionals at LCCA.
Location: Singapore
Workplace: onsite
About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role
Key areas of focus include overseeing clinical team management and consultation, ensuring quality and compliance with local regulations and Lyra standards, maintaining in-country clinical knowledge and infrastructure records, and providing direct leadership, development, and training for therapists and counsellors.
Location: Singapore, to be based on-site.
Hours: 9am to 6pm.
The role is a permanent five (5) day a week role (Monday to Friday).
Flexibility: The successful candidate must be flexible to work outside of standard hours to accommodate the global nature of the business and collaborate effectively with international teams across multiple time zones.
WiFi: While working off-site/remotely, the individual is expected to have reliable backup power supply and a strong, stable Wi-Fi connection as these are essential requirements for effectively performing in a remote capacity.
Responsibilities
Clinical Team Management:
Develop and implement a robust framework for clinical supervision and consultation within the Singapore operation, aligning with Lyra's global standards and promoting the professional welfare and development of clinical staff.
Facilitate regular case consultations and peer learning sessions to enhance clinical skills and problem-solving within the team.
Support employee counsellor performance management, ensuring all team members meet and exceed clinical expectations and performance metrics.
Quality & Compliance Management:
Support and conduct rigorous case reviews for compliance with Lyra's internal standards of operations and clinical protocols, ensuring the highest level of service quality.
Oversee and ensure adherence to all local (Singaporean) and international clinical protocols, standards, and procedures in close collaboration with the Clinical Operations Manager.
Contribute to the implementation and maintenance of rigorous quality assurance processes to ensure comprehensive compliance with Singaporean healthcare regulations and Lyra's standards.
Work closely with the Clinical Operations Manager to ensure that clinical services delivered by the team are in line with Lyra's global standards and consistently meet customer Service Level Agreements (SLAs).
Collaborate with the International Clinical Lead to address audit findings and implement corrective actions.
In-Country Clinical Infrastructure & Knowledge Management:
Take full responsibility for maintaining accurate and up-to-date records of the clinical operations in Singapore, specifically concerning:
In-country mental health infrastructure (e.g., public and private mental health services, referral pathways, specialized clinics).
Legislation that impacts service delivery (e.g., privacy laws, licensing requirements, professional conduct guidelines).
Cultural nuances and sensitivities relevant to mental health service delivery in Singapore.
Serve as a subject matter expert on the Singaporean mental health landscape for the clinical team and broader organization.
Team Management & Development:
Directly line manage and provide performance feedback to therapists and counsellors, conducting regular 1:1s, performance reviews, and setting clear goals.
Identify training needs within the team and collaborate on the development and delivery of targeted clinical training programs.
Foster a supportive and collaborative team environment that encourages professional growth and adherence to Lyra's values.
Qualifications
Master’s degree or higher in Clinical/Counseling/Industrial Psychology, Healthcare Administration, Operations or Business Administration (with Mental Healthcare experience), or a related field preferred.
Registered Clinical Counselor or Full Member status with the Singapore Association for Counselling (SAC) or equivalent recognized professional board.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
WHOOP is seeking a Staff Product Manager to define and drive the product strategy for some of the most important health experiences at WHOOP, leading a group of cross-functional teams from ambitious vision through scaled member impact.
In this role, you will own the strategy and outcomes for many of WHOOP’s core physiological and coaching experiences, including Health, Detection, Behavior, and Habits. You will be responsible for helping members better understand their bodies, identify meaningful changes in their health, and turn personalized insights into actions that improve their health and performance. You will lead cross-functional teams to deliver measurable improvements in member outcomes and engagement, while helping realize our broader vision of WHOOP as a premier personal health product.
In this role, you will have the opportunity to work with a world-class team of professionals who are passionate about making a difference in people's lives. You will also have the chance to shape the future of WHOOP and the industry as a whole, as we continue to innovate and pioneer new technologies and approaches to performance optimization and positive health outcomes.
RESPONSIBILITIES:
- Define a compelling multi-year product vision and strategy for WHOOP’s health experiences, translating that vision into clear priorities, roadmaps, and measurable outcomes
- Create clarity across multiple teams and functions, ensuring individual investments compound toward a coherent member experience and broader WHOOP health strategy
- Lead products from 0→1 discovery through launch and scale, identifying opportunities, testing hypotheses, making difficult tradeoffs, and ensuring exceptional execution across software, algorithms, and hardware-enabled experiences
- Gather customer needs and feedback through frequent research and feedback loops
- Influence product strategy beyond your immediate area, raising the quality of product thinking, decision-making, and execution across the broader Product organization
- Collaborate closely with multiple teams including software and hardware engineering, design, research, marketing, analytics, and performance science
- Synthesize member research, data, science, design, and business context into clear product direction, enabling teams to solve problems rather than simply execute requirements
- Navigate the unique product challenges of health—including scientific validity, member trust, uncertainty, personalization, and responsible communication of health information
- Drive group to deliver a healthy and efficient cadence of product releases
- Consistently deliver against success metrics and quantitative outcomes for the entire group
- Stay up-to-date with industry trends, emerging technologies, and competitive offerings, and leverage the knowledge to identify opportunities and risks for the product and the business
- Regularly obsess over the member experience and drive that level of obsession across your team and the org at large
QUALIFICATIONS:
- 7+ years building and scaling digital products
- Deep analytical, prioritization, and problem-solving skills
- Understanding of human physiology and the science of fitness and wellness, with a experience in applying this knowledge to product development and user engagement, strongly preferred
- Track record of taking ambiguous, complex customer problems and turning them into simple, differentiated consumer experiences
- Strong product sense and high customer empathy with an ability to envision opportunities that address user needs
- Curious, positive attitude, and passionate about the fitness and wellness space. Past experience in the space strongly preferred
- Significant experience building exceptional consumer products at scale; experience with mobile, health, wearables, or other highly personalized products strongly preferred
- Excellent communication skills, with the ability to articulate complex concepts and ideas in a clear and concise manner, and to collaborate effectively with cross-functional teams and stakeholders
- Entrepreneurial mindset, with the ability to think creatively and take calculated risks, and to thrive in a fast-paced, dynamic environment
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $180,000 - $220,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Cairo, Egypt
Workplace: hybrid
The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost.
CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence.
Key Responsibilities
Forecasting.
Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams.
Capacity planning.
Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery).
Headcount planning.
Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance.
Scheduling and adherence.
Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets.
BPO partners.
Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics.
Reporting and insight.
Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership.
Tools.
Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today.
Team.
Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines.
Transformation and KPIs.
Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets.
Skills, Knowledge & Expertise
5+ years in workforce management or capacity planning, including 2+ years leading a team
Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency
Experience planning across several lines, languages and countries, for in-house and outsourced teams
Experience managing BPO partners on rosters, schedules, adherence and service levels
Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint
Clear communication with senior leaders, and the ability to turn data into decisions
Fluent English; other languages are a plus
Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience
Nice to Have
Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations
Experience helping build or choose WFM tooling together with a Product team
Python or automation skills for planning and reporting
Experience working across many time zones
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location
Location: Islamabad, Pakistan
Workplace: hybrid
The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost.
CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence.
Key Responsibilities
Forecasting.
Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams.
Capacity planning.
Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery).
Headcount planning.
Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance.
Scheduling and adherence.
Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets.
BPO partners.
Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics.
Reporting and insight.
Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership.
Tools.
Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today.
Team.
Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines.
Transformation and KPIs.
Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets.
Skills, Knowledge & Expertise
5+ years in workforce management or capacity planning, including 2+ years leading a team
Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency
Experience planning across several lines, languages and countries, for in-house and outsourced teams
Experience managing BPO partners on rosters, schedules, adherence and service levels
Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint
Clear communication with senior leaders, and the ability to turn data into decisions
Fluent English; other languages are a plus
Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience
Nice to Have
Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations
Experience helping build or choose WFM tooling together with a Product team
Python or automation skills for planning and reporting
Experience working across many time zones
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location
Location: Abu Dhabi, United Arab Emirates
Workplace: onsite
We’re looking for a
Financial Controller
to join our
M&A Accounting
team in the
UAE.
You’ll own close, reporting and audit, partner with local management, and bring each business in line with inDrive’s standards.
It’s a hands-on role for a controller who enjoys multi-entity complexity and wants real influence on how acquisitions integrate.
Key Responsibilities
Own month-end close and reporting for one or more acquired entities
Review balance sheet reconciliations and key journal entries
Partner with local management to understand the business and explain results vs. budget and forecast
Support budgeting, forecasting and earn-out tracking
Book and maintain PPA entries; provide input for valuations and technical memos
Handle audit requests and act as the auditors’ main contact for your entities
Align local policies, processes and controls with corporate standards (incl. SOX where applicable)
Coach local finance teams to improve close quality and timing
Skills, Knowledge & Expertise
10+ years of experience in accounting/controllership (Big 4 is a plus)
CPA/ACCA or equivalent
Strong US GAAP knowledge
Hands-on close and multi-entity experience; M&A integration and ERP transition/integration is a plus
Business-minded, comfortable working with non-finance people
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As Fin becomes mission-critical for our most strategic customers, we’re growing our team of Forward Deployed Engineers to help bridge the gap between customer needs and product innovation.
As a Forward Deployed Engineer, you’ll work hands-on with strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You’ll go beyond implementation - helping shape product direction, influence roadmap decisions and ensure Fin delivers real, measurable business outcomes in complex, real-world environments.
If you’re excited by ownership, creativity and solving ambiguous problems, and want to work at the frontier of applied AI while collaborating with Product, Engineering and Go-to-Market teams, this role offers a rare opportunity to combine technical excellence with real customer impact.
What will I be doing?
Drive adoption of Fin by helping customers unlock the power of our AI capabilities to automate and scale their support operations.
Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide the insight needed to achieve outstanding results with Fin.
Work hands-on with customers’ technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion.
Collaborate closely with Sales, Success and Product teams to ensure seamless customer experiences, successful project delivery and actionable product feedback.
Contribute to the evolution of Forward Deployed Engineering by codifying best practices and sharing insights from customer engagements to help the team scale and grow.
What skills do I need?
A strong engineering background and experience building software with real-world usage. Experience building a SaaS product is a plus, but not a requirement.
Interest in AI and machine learning, and the ability to quickly build an understanding of novel problems, capabilities and architectures - including their trade-offs and limitations.
Strong cross-functional collaboration skills, with the ability to navigate organisational boundaries and bring people together to achieve the best outcomes for our customers.
Deep knowledge of at least one high-level programming language, such as JavaScript, Python or Ruby. It doesn’t need to be a language we use today - great people learn quickly and can introduce us to better ways of working.
The ability to prototype and ship software quickly while maintaining a high bar for quality and a clear focus on business goals and outcomes.
Proficiency using and writing REST APIs to integrate systems effectively.
Strong communication skills. You can comfortably discuss the same topics with engineers and non-technical audiences, adapting the depth and detail as needed.
Willingness to travel and work on-site with customers to build strong relationships and deeply understand their needs.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Chicago area is $160,000 - $213,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Boston, Massachusetts, United States
УдалённоRemote Canada
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorГермания, Франция, Италия; Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Support immigration and relocation processes in partnership with external counsel, including tracking work authorization and ensuring documentation is complete; Familiarity with immigration processes and global hiring or relocation support is a plus; EMEA - Remote
leadГеография найма не уточнена
Neenah, WI
seniorUkraine/Europe
Athens
ГибридleadEspoo; Relocation to Finland required
ОфисleadLondon, United Kingdom; We welcome applications from candidates of all backgrounds and are dedicated to ensuring our workforce reflects the diversity of our student community
ОфисleadSingapore; Flexibility: The successful candidate must be flexible to work outside of standard hours to accommodate the global nature of the business and collaborate effectively with international teams across multiple time zones
ОфисBoston, MA
ГибридCairo, Egypt; Experience working across many time zones
ГибридIslamabad, Pakistan; Experience working across many time zones