Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring DECK SUPERVISOR for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Deck Supervisor
works under the general guidance and supervision of the Chief Housekeeper and within the limits of established Astoria Grande policies and procedures. Supervises the activities of the Housekeeping utility or Hotel Steward, Staff Attendants or Crew service and cabin steward to ensure clean and sanitized, orderly and attractive public areas and guest cabin.
Responsible for the efficient daily operation, work process and cleanliness of the Housekeeping department, including public areas and hallways, guest cabin, pantries, lockers, trolley cart , crew areas, crew quarters crew accommodation crew laundry crew gym, crew bar , the laundry and linen rooms assigned as his/her section, and ensures the fulfillment of all operating requirements.
In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
High school diploma or equivalent, some college related education preferable
2 or more year’s progressive management experience in an upscale hotel or cruise ship in the Room Division and/or Housekeeping Departments.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, teambuilding and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Intermediate computer software skills required.
Ability to work well under pressure and in a constantly challenging environment.
etc.
RESPONSIBILITIES:
Inspects crew area, staff cabin, guest cabin, public area and back-of-the-house areas to ensure cleanliness is maintained.
Carries out the following routine assignments:
Assigns duties to staff and briefly instructs them on follow-up and special projects.
Inspects open deck, lobbies, outlets, offices and surrounding areas as needed.
Maintains a daily logbook on inspected areas, assignments given to staff, special projects, maintenance deficiencies and significant events/activities during his/her shift.
Sees to adequate storage of supply inventories on assigned decks and safeguards against waste, shortages, and losses.
Conducts inventory checks as needed.
Prepares supervisor report and completes requisition forms for needed supplies.
Reports maintenance deficiencies that require immediate attention and follows up on their status.
Reports of any loss or damage of furniture, fixtures or equipment.
Supervises the proper use and care of equipment.
Records any item left in public areas by guests and turns them in to the Reception Desk.
Checks the daily assignments and logs and follows up in accordance to USPH, EUPH regulations and Hotel Operations.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring NIGHT AUDITOR for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
Night Auditor
assists the Chief Purser in the Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality, business administration or related field from an accredited college or university or the international equivalent, preferred.
Five or more year progressive management experience in an upscale hotel or cruise ship of which three years as Night Auditor.
Strong communication, problem solving, decision making, and interpersonal skills.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Accounting Department together with the Chief Purser. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc…
Assist the Chief Purser in maintaining and updating the Purser/Accounting Operation Manual.
Performs the Daily Auditing procedure of the ship. This includes the reviewing of charges and payments, generating sales and revenue reports for all posting and sales centers’ of the ship, linking passenger accounts, transferring of charges, Voiding incorrect posting, sending Pre-authorization and Authorization of credit cards for both passengers and crew settlements and informing passengers of their outstanding balances through interim and final Account statement.
Responsible to answer and to provide information to passengers when needed.
The Night Auditor is in charge of the front desk during the night hours thus the basic function of the front desk must be acted. She is a helpful liaison between the passenger and the rest of the ship. She should be able to act on complaints may it be justified or not.
Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring HOTEL MANAGERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Hotel Manager
is responsible for the overall success and profitability of the hotel department on board the ship. Strong leadership, exceptional guest service skills, and a comprehensive understanding of all hotel operations, including front office, housekeeping, food and beverage, sales and marketing, and maintenance.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in dollars. A bonus system for rewarding employees, as well as tips.
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
12 or more year progressive management experience in an upscale hotel or cruise ship of which three years as Hotel Director or Hotel Manager
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the entire Hotel operation on board. Accomplishes the targets set forth by the company through the management of supervisors and subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Head Office and Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Overseeing daily hotel operations.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring F&B MANAGERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
F&B Manager
directs the Food & Beverage Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which five years as Food and Beverage Manager.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocations, workforce planning and management, leadership techniques and production methods.
Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software.
Ability to work well under pressure and in a constantly challenging environment.
etc.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department. Accomplishes the targets set forth by the company through the management of the department heads and supervisors.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Hotel Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential. Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals.
Monitors POS management programs and purchasing practices including inventories and receivables. Allocates funds, authorizes expenditures, and assists in adhering to departmental budgets. Provides approval for non-standard requisitions for supplies and equipment.
Responsible to maintain and update the Food & Beverage Operation Manuals.
Reviews and plans menus according to goods availability and ship’s itinerary together with the Executive Chef.
In conjunction with the Chief Housekeeper, monitors “In Suite” service procedures and set up (mini bars, fruit baskets, amenities, linen, etc)
Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures.
Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material.
Responsible for the food, beverage, equipment & consumables monthly inventories and monitor working practices to minimize breakages.
Ensures that the Provision Master performance is executed according to company’s guidelines.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring CREW PURSER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Crew Purser
is responsible for the Crew Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips.
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Crew Accounting Department. Accomplishes the targets set forth by the company through the management of and subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.
Assist the Chief purser in maintaining and updating the Purser/Accounting Operation Manual.
Ensures the security and safety of guests and staff through established emergency procedures.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring
ASST FRONT OFFICE MANAGER
for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
Asst Front Office Manager
assists the Front Office Manager with the Desk and Accounting Operation to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Five or more year progressive management experience in an upscale hotel or cruise ship of which three years as Receptionist / Sr. Receptionist.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Front Desk together with the Front Office Manager. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Assist the Front Office Manager in maintaining and updating the Administration Manual.
Responsible to answer and to provide information to passengers when needed.
Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge.
Assist Front Office Manager to process all passengers at embarkation-registration. This to include lifting cruise tickets, passports, any other document.
Assist Front Office Manager in issuing a landing card to each passenger embarking
Receives Lost & Found items. Prepare an inventory of the contents of purses in presence of person submitting the found, and get a confirming sign on the inventory form.
Maintain a logbook of all found items and reports of the lost items.
Control access to passenger’s safety deposit boxes and maintain a signature logbook for each box, requiring correct signature, date and timing for each entry.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring 2ND PURSERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
2nd
PURSER
assists the Chief Purser, in cooperation with crew purser and documentation purser to ensure every last detail and company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, the crew documents in accordance to the Company’s policy. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective documents to be provided on time to documentation purser and ensure on time clearance of the ship as per Ch. Purser instructions.
Continually controlling and monitoring crew passports and certs, deck and technical departments. Keeps the files updated and informing any pending issues that require cooperation or immediate attention such as expiration / renewal missing the Crew purser and Ch. Purser.
Implement the onboard crew matrix in the online system.
Assist the Crew Purser, 1st purser and Chief Purser in maintaining and updating the Purser/Accounting Operation Manual.
Ensures the security and safety of guests and staff through established emergency procedures.
Monitors and present future trends, practices and systems in order to identify areas for improvements.
Attends meetings, training activities, courses, safety training/ drills and all other work-related activities as required.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their seniors or management.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring 1st PURSERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
1st PURSER
is responsible for the Onboard revenue and financial operations onboard as instructed by the Chief purser, monitoring Crew Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. Tracks and analyzing the hotel operation costs to ensure that all will be in accordance to the targets.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips.
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Financial part of the Pursers Department. Accomplishes the targets set forth by the company through the management of and subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity .
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.
Assist the Chief purser in maintaining and updating the Purser/Accounting Operation Manual.
Ensures the security and safety of guests and staff through established emergency procedures.
Monitors and present future trends, practices and systems in order to identify areas for improvements.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring HOTEL CONTROLLER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Hotel Controller
is responsible of the Hotel Stocks (Consumables and Durables) onboard to ensure company, as well all costs of hotel department vs revenue, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which five years as Hotel Inventory Officer.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocations, workforce planning and management, leadership techniques and production methods.
Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department. Accomplishes the targets set forth by the company through the management of the department heads and supervisors.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Hotel
Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc…
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential. Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals.
Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures.
Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material.
Prepare all (Hotel) orders as requested by the Provision Master and reviewed by the Hotel Manager.
Ensure that (Hotel) requirements are properly addressed when it comes to item needed in the Operations.
Check deliveries/invoiced items against the Order made on board as to quantity and quality.
Prepare loading reports to advise Management of inconsistencies in the deliveries of items.
Enter invoiced items in the Inventory system
Entered received invoice in the Invoice log report for submission to Head office every end of the month.
Enter (Hotel) assurances in the system to their proper cost points.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: Dubai, United Arab Emirates; Sharjah, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Abu Dhabi, United Arab Emirates; Fujairah, United Arab Emirates
Our client, a successful upmarket Western style restaurant group is looking for a professional Commis 1 - Bakery & Pastry who is responsible for assisting in the production and preparation of a wide variety of baked goods and pastries, ensuring that they meet the culinary standards of the establishment. This role requires creativity, organization, and a keen attention to detail to ensure that all products are produced to the highest quality.
As a key member of the bakery team, the Commis 1 will support the Head Pastry Chef and Sous Chef in achieving daily production goals, maintaining kitchen efficiency, and upholding safety and hygiene standards.
PRIMARY RESPONSIBILITIES:
Assists the Head Pastry Chef and Sous Chef in the preparation and production of all bakery and pastry items.
Maintains organization, cleanliness, and sanitation of the work area.
Follows recipes and presentation specifications to create high-quality baked goods and pastries.
Prepares ingredients and supplies needed for daily production.
Monitors baking times and temperatures to ensure proper execution of products.
Helps in the decoration and presentation of pastries and desserts.
Supports the team in maintaining food safety and hygiene standards.
Participates in maintaining inventory and ordering of supplies as necessary.
Attends training sessions and meetings as required by superiors.
Contributes to the training of junior staff members when required.
Performs additional duties as assigned by the Head Pastry Chef or Sous Chef.
Requirements
Experience
3 - 4 years working experience as a Commis with at least 1 year in a bakery and pastry kitchen.
Education
Culinary diploma with a focus on baking and pastry arts or equivalent professional training.
Skills / Competencies
Ability to read and communicate in English.
Strong attention to detail and creativity in product presentation.
Ability to work efficiently in a high-pressure environment.
Other Attributes
Must be able to work indoors and be exposed to various environments such as, but not limited to heat from ovens and cooking fumes.
Ability to stand and / or walk for an extended period of time during the shift.
Ability to work flexible shifts including weekends and holidays on a rotation basis.
Benefits
Basic Salary of AED 2300 - 2900 + 375 Food allowance + 250 to 450 (Service charge Avg) + 600 Credit card tips + cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws.
Location: FOUR SEASONS YACHTS, Worldwide
ISMIRA Agency actively recruiting for position Guest Experience Ambassador for Four Seasons Yachts!
Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas.
The primary responsibilities of the
Guest Experience Ambassador
are to provide the most personalized and individually curated experience for each suite guest. In this capacity he/she is the direct link between the guests and shipboard senior officer as necessary. The Guest Experience Ambassador will work closely with all departments to respond to guest requests, glitches, and providing anticipatory service. The Guest Experience Ambassador will assist with guest, arrivals and departures as necessary. Will also demonstrate the ability to go above and beyond to deliver Best in Class service. Must be able to communicate effectively with UHNW guests and be proficient in hospitality software programs (i.e. Opera, Hotsos, Golden, Chat, Key,) to accurately input special arrangements the guest has made and to assure proper billing.
What does the company offer?
Paid flights to and from the ship
Free food and accommodation
Exceptional trainings, clear pathways to promotion
Above market average and fixed salaries
Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries
Work in top level company and paradise-like settings with world-class onboard facilities
Contract length 4-6 months with following 2 months of vacation
RESPONSIBILITIES
Demonstrate passion and knowledge in all international service standards for food & beverage and housekeeping.
Be aware of the incoming guest profies through Golden in order to provide a more personalized stay and exceed the guest expectations. Based on guest profile, and preferences prior to arrival, choose the appropriate amenity based on Suites selection
Pesonally escort their guests to the suites and provide a personalized check in experience.
As the Guest Suite Ambassador you may also be asked to provide and arrange concierge, personal assisance service, make dining reservations, book tours, excursions, arrange transportation tickets, personal shopping service all while creating curateed, bespoke experiences for our guests, story records, including the recording of guest information received from other FS Hotels or departments and the guest’s preferences.
Manage glitches, in conjunction with management team. Be available to wish farewell to VIP guests upon check out. coordinating with all departments.
Maintain accurate information in hotel systems that will accurately capture the guest experience and any glitch recovry measure taken while onboard.
Attend daily morning meeting with department heads.
Attend any other necessary meetings, such as labor meeting, group resume meeting.
Ensure all VIP sheets are always up to date with relevant information.
REQUIREMENTS:
Cruise ship experience mandatory
21+ years old, no offensive tattoos allowed
A diploma in Hospitality management. Equivalent combination of education and shipboard experience.
USPH or HACCP certification
Minimum of 3-5 years of related experience as Head Butler in luxury hotels and/or onboard luxury cruise line.
Vast knowledge about F&B, Housekeeping and general service procedures
Familiar with basic shipboard operation.
Fluent in written and spoken English.
Knowledge of general office practices, procedures and equipment.
Ability to prioritize tasks and work independently.
Strong organizational, interpersonal and communication skills.
Ability to interact with senior-level management and owner representatives.
Adherence to specific scheduled working hours yet being flexible to operational requirements.
Ability to interact professionally with an international team
Capable to perform assigned duties under pressure (time constraints) and in a constant changing
environment
Easily adapts to change
Nationalities that we process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇬🇪
Last updated: April 28, 2025
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring BEVERAGE MANAGERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Beverage Manager
assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or the international equivalent preferred.
Five or more-year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which, 3 years as Beverage Manager.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international crew in a positive and productive manner by motivating, developing and effectively managing subordinates.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Intermediate computer software skills required.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Assist the Food and Beverage Manager and Restaurant Manager to plan, organize, support, control, and evaluate the operation of the Food & Beverage Department with special focus on Bar and Wine Service in all lounges, dining rooms, bars and open decks. Accomplishes the targets set forth by the company through the management of the department heads and supervisors.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Food and
Beverage Manager and the Restaurant Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc…
Assist the Food and Beverage Manager and Restaurant Manager to implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential. Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: Home based - EMEA
Our Talent Science team ensures that we follow an objective, scientifically rigorous and efficient process to select the very best new colleagues regardless of location, culture or background. With a data centric approach, we examine hiring data to create talent analytics and business intelligence to fuel our decision making on hiring. We leverage data to enable evidence-based decisions, weaving behavioural science throughout our selection process.
Working closely with our Hiring Leadership team, who ultimately lead on hiring, our team ensures that hiring decisions are being made in the right way and that our hiring model supports the selection of world class talent.
We are looking for a set of leaders to support our team growth and to help drive our strategic objective outcomes. This role will report directly to the Global Head of Talent Science.
To be successful you will bring:
Analytical tooling to coach and lead the team
Experience of leading roadmaps and projects
Experience of leading others to achieve exceptional results
Location:
These are remote based positions that are available across the globe.
The role entails
Leading a team to deliver against a set of strategic objectives, with focus on product design and implementation of our roadmap.
Cracking the code on hiring, connecting performance outcomes back to selection methods to ensure we identify and progress exceptional talent.
Designing professional processes and frameworks, allowing efficient delivery of our agenda.
Coaching and mentoring team members to grow and develop skill sets specifically around analytical capabilities and thought leadership, developing training materials and documentation to support team members.
Driving and representing the team in the absence of the Head of, acting as a credible and trusted adviser and an inspiring leader.
Working closely with company leaders to understand, appreciate and communicate our vision for talent at Canonical.
What we are looking for in you
Exceptional academic track record from both high school and university, with an undergraduate degree in a people based subject.
7+ years experience in a Talent function, with a deep appreciation of recruitment and selection and analytics that drive decision making.
Proven analytical ability to dissect and analyse data using SQL. Alternatively use Python, R, SPSS, or, possess the ability to run lookups, indexing, matching formulae with an appetite to learn SQL.
Exposure to BI tools (Superset is our platform).
Exemplary ability to lead and drive others to deliver, including exceptional project management and coaching to lead roadmap execution and delivery.
Exceptional written and spoken English with strong presentation skills for a senior audience.
Sincere personal motivation aligned with our mission.
International travel 2-4 times a year for company events up to two weeks long.
In addition we expect that you will match our values, by being:
Precise, taking care to deliver correctness and clarity.
Reliable, delivering high quality work that builds trust and confidence.
Accessible, collaborating to build products and systems that are usable.
Adroit, blending enthusiasm, knowledge, adaptability, style and character.
Nice-to-have skills
Advanced psychometric skills.
A deep understanding of human behaviour, in particular intrinsic motivation.
Experience of using Superset and/or Greenhouse
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of 2,000USD per year
Bi-annual compensation review
Company recognition rewards
40 days annual leave per annum, including public holidays and our All Company holiday periods
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2024, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Lagos, Nigeria
As Product Design Lead, you will spearhead Renmoney’s design transformation, creating a cohesive design language that enhances customer trust and drives business growth. Leading a team of product and brand designers, you will champion a scalable Renmoney Design System, deliver intuitive and accessible user experiences, and collaborate with Product, Marketing, and Engineering teams.
Design Strategy & Leadership
:
Define and execute a design vision aligned with Renmoney’s mission to simplify financial services.
Build, mentor, and lead a high-performing team of designers, fostering creativity and user-centricity.
Renmoney Design System
:
Develop and maintain a scalable design system (components, patterns, guidelines) to ensure consistency across digital platforms, in-store branding, and marketing materials.
Enforce guidelines for internal teams and external partners.
Brand Identity
:
Evolve Renmoney’s visual identity (logo, typography, color palette) for mobile apps, in-store signage, print materials, and digital campaigns.
Manage relationships with external agencies to ensure brand consistency across all touchpoints.
Product Design
:
Oversee UX/UI strategy for mobile apps, web platforms, and agent tools, delivering intuitive, accessible experiences for diverse users (e.g., instant loan users, SMEs, savers).
Conduct user research and usability testing to refine customer journeys.
Customer Insights
:
Integrate user feedback, behavioral data, and customer service insights to inform design priorities.
Champion a culture of empathy and experimentation within the design team.
Cross-Functional Collaboration
:
Partner with Product, Marketing, and Customer Experience teams to align design with business objectives and go-to-market plans.
Collaborate with Engineering to ensure technical feasibility and seamless implementation.
Innovation & Accessibility
:
Leverage emerging tools (e.g., AI-driven design, localization for Nigerian languages) to create scalable, inclusive experiences.
Ensure all designs meet accessibility standards (e.g., WCAG compliance) and resonate with Nigeria’s diverse audience.
Design Operations
:
Streamline design workflows, improve project velocity, and manage multiple projects with clear documentation.
Coordinate with vendors and agencies for offline branding, digital campaigns, and print production.
Executive Reporting
:
Present design strategies, progress, and outcomes to the CEO and executive leadership.
Communicate design impact to board members and business stakeholders
Requirements
Experience
: 7+ years in design roles, with 3+ years in a leadership position (e.g., Head of Design, Design Lead, Design Manager, Creative Director). Fintech, financial services, or product-led startup experience is a plus.
Portfolio
: A strong portfolio showcasing end-to-end design thinking across UX/UI, design systems, and consumer-facing branding.
Technical Skills
: Proficiency in Figma, Adobe Creative Suite (Illustrator, Photoshop, XD), user research tools, and collaborative platforms (e.g., Notion, Whimsical).
Leadership & Collaboration
: Proven ability to lead multidisciplinary teams, influence stakeholders, and drive strategic design impact.
Fintech Awareness
: Strong understanding of Nigeria’s financial services landscape, user behaviors, and accessibility needs.
Education
: Bachelor’s degree in Graphic Design, Interaction Design, Visual Communication, or a related field. Master’s degree or certifications are a plus.
What Success Looks Like in 12 Months
A fully adopted Renmoney Design System driving consistency across mobile, web, and offline channels.
Improved Net Promoter Score (NPS) and brand consistency metrics.
50% reduction in design-to-development friction through clear documentation and workflows.
A strong brand presence across agent locations, digital platforms, and marketing campaigns.
A high-performing design team delivering with velocity and clarity.
Benefits
- Impact: Shape the face of digital banking in Nigeria by delivering intuitive and life-changing user experiences.
- Ownership: Lead end-to-end product journeys with autonomy and measurable results.
- Growth: Work in a data-driven, agile, and collaborative environment with opportunities to grow into senior leadership.
- Flexibility: Hybrid work options, performance-based rewards, and a culture that values innovation, empathy, and diversity.
Location: Home Based - Americas
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
The role of a Partner Marketing Manager at Canonical
Canonical is looking for a channel marketing manager who will be responsible for developing our strategic relationships with a set of global partners . Canonical partners with the leading companies in technology across public cloud (Amazon, Google, Microsoft, Oracle…), silicon (ARM, Intel, Qualcomm, Mediatek, Nvidia, Xilinx…), hardware vendors (Dell, HP, HPE, Lenovo). As our business increasingly depends on partners, the scope of our partnership grows every year (GSI, software vendors, IoT…). We are thus looking for an individual, who will not only drive successful marketing activities with our partners but also shape our partner programs.
Marketers at Canonical are brand stewards and demand creators.They transform complex open-source technology into messages, stories and strategies that shape the market understanding of our vision. Some focus on differentiated product and portfolio positioning; others specialize in account-based engagement, partner and alliance messaging, or product-led growth. Whatever their specialization, each marketer works as part of a cross-functional unit, contributing campaigns and insights that help the company learn and grow faster.
We have a bias for action, focus efforts on the most impactful activities and take ownership of our results. We work across long buying cycles, balance storytelling with data, design experiments, track outcomes, and iterate rapidly to find what works.
Marketers at Canonical don’t just promote open source; they amplify it, ensuring our innovations reach the right people, at the right time, with clarity and purpose from developers to decision makers.
This role reports to the Head of Partner Marketing.
Location:
This role will be based remotely in the Americas region.
What your day will look like
Build joint go-to-market plans with partners, from messaging to pipeline generation
Create and deliver integrated campaigns, product launches, webinar series, industry announcements and core content in collaboration with partners.
Package all of Canonical's product offerings and educational material creatively, from bare metal, AI, Kubernetes...
Continue to grow Canonical's partner ecosystem by delivering partner value
Continue to develop Canonical's partner activities to scale our partner programs
What we are looking for in you
Experience in B2B marketing and experience working with strategic corporate partners to develop co-marketing initiatives.
Strong customer/partner relationship management skills.
Proven analytical skills, able to assess opportunities and make decisions on ROI/advantages of programs & investments.
Willingness to roll up their sleeves.
Exceptional verbal and written communication skills.
Nice-to-have skills
Experience in enterprise software, SaaS or silicon preferred
Track record of delivering strong results and innovation.
Ability to work and thrive in a self-starter, fast-paced and changing environment
Love for diverse work assignments and the opportunity to try new approaches
Growth mindset - someone who is not afraid to think big and take on risk.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We require an HR function that thinks and acts globally. We're looking for a Senior HR Generalist to offer their expertise to our EMEA region. It's an exciting time to join with the opportunity to help shape and create an HR function for the future. The senior role will serve as a driver and practitioner in both regional and global HR initiatives. You will join a global team of HR professionals to provide precise, compliant and scalable HR operations to the business, advise and execute on HR issues across the whole employee life-cycle, and partner with leadership in your region. You will have an analytical approach, a keen eye for detail and the ability to interpret data trends and themes.
Location:
This role will be based remotely in the EMEA region
The role entails
Deliver precise and compliant HR operations in a timely manner and with the highest degree of accuracy
Interact closely with the EMEA HR Manager and the Global Head of HR to create impact across all HR regions
Be accountable for HR processes such as talent development, succession planning, performance assessments, onboarding, culture and engagement initiatives that drive a high performing team
Work with managers across the business on performance management, organizational design, employee engagement, rewards- and workforce planning
Partner with the HRIS team to develop and refine operational processes for day to day HR administration
Coach and advise people managers on the full spectrum of employee relations issues across multiple countries
Partner with people managers to support the delivery of appropriate training and development programs
Establish a trusted partnership with the business in your region
Drive diversity, equity, and inclusion initiatives
Design new policies and deliver on business-critical HR related projects globally
What we are looking for in you
Exceptional academic track record from both high school and university
HR experience leading initiatives across regions within a technology business
Regional HR experience within EMEA (France, Germany and/or UK is a plus), with an understanding of local labor laws, competitive awareness and insights
Experience in business partnering with senior stakeholders
A good balance between leading and executing, in this role you will need to be hands-on involved in the daily HR routines
Experience mentoring and developing others
Strong project management skills with the ability to define done and keep deliverables on track
Experience in working in a remote first organization
Able to leverage data to make informed decisions
Fluent in business English (written and spoken)
Self motivated, organized, accurate, confident, authentic, results-orientated, open-minded and enthusiastic
Willingness to travel up to 4 times a year for internal events
Nice to have skills
Experience with immigration policies and mobility processes
Payroll and/or benefits oversight experience
Knowledge of HR Systems and databases
Professional HR certification(s)
Facilitation skills
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - Americas
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We require an HR function that thinks and acts globally. We're looking for a Lead HR Generalist to offer their expertise to our AMER region. It's an exciting time to join with the opportunity to help shape and create an HR function for the future. The senior role will serve as a driver and practitioner in both regional and global HR initiatives. You will join a global team of HR professionals to provide precise, compliant and scalable HR operations to the business, advise and execute on HR issues across the whole employee life-cycle, and partner with leadership in your region. You will have an analytical approach, a keen eye for detail and the ability to interpret data trends and themes.
Location:
This role will be based remotely in the AMER region
The role entails
Deliver precise and compliant HR operations in a timely manner and with the highest degree of accuracy
Interact closely with the Americas HR Manager and the Global Head of HR to create impact across all HR regions
Be accountable for HR processes such as talent development, succession planning, performance assessments, onboarding, culture and engagement initiatives that drive a high performing team
Work with managers across the business on performance management, organizational design, employee engagement, rewards- and workforce planning
Partner with the HRIS team to develop and refine operational processes for day to day HR administration
Coach and advise people managers on the full spectrum of employee relations issues across multiple countries
Partner with people managers to support the delivery of appropriate training and development programs
Establish a trusted partnership with the business in your region
Drive diversity, equity, and inclusion initiatives
Design new policies and deliver on business-critical HR related projects globally
What we are looking for in you
Exceptional academic track record from both high school and university
HR experience leading initiatives across regions within a technology business
Regional HR experience within Latin America (Brazil and/or Mexico is a plus), with an understanding of local labor laws, competitive awareness and insights
Experience in business partnering with senior stakeholders
A good balance between leading and executing, in this role you will need to be hands-on involved in the daily HR routines
Experience mentoring and developing others
Strong project management skills with the ability to define done and keep deliverables on track
Experience in working in a remote first organization
Able to leverage data to make informed decisions
Fluent in business English (written and spoken)
Self motivated, organized, accurate, confident, authentic, results-orientated, open-minded and enthusiastic
Willingness to travel up to 4 times a year for internal events
Nice to have skills
Experience with immigration policies and mobility processes
Payroll and/or benefits oversight experience
Knowledge of HR Systems and databases
Professional HR certification(s)
Facilitation skills
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Tokyo, Japan
About The Role
We are looking for an Investor Engagement Executive to join our welcoming, diverse, and growing team based in Tokyo. The key role purpose is to establish and deepen relationships with Japanese institutional investors to increase the number of institutional investors at new and established events across Australia, Asia, EMEA, and the US.
The role reports into the Head of Investor Engagement - APAC for core activities and will work closely with the Director of Japan on research and product development.
Key Responsibilities and Expectations
Invite and confirm Japanese Institutional Investors (LPs) to global event portfolios
Conduct 50 outbound engagements a day (calls, emails, & LinkedIn)
Onboard new institutional investors to our network hub & directory
Build rapport & encourage engagement with Japanese institutional investors through in-person meetings
Work with conference producers to confirm senior-level investors as speakers for event programs
Complete demos via screen share or in-person of the Investor Network platform
Help investors complete profiles and understand their needs to drive networking and knowledge-gathering opportunities
Gather feedback on the value of the membership and on how we can improve our network experience
Deliver against daily/weekly/monthly targets relating to outreach volumes, duration, and sales targets
Deliver against KPI metrics of the number of demonstrations held of the subscription platform
Assimilate key selling points during event briefing sessions and communicate these succinctly and compellingly to relevant prospects
Work closely with internal production teams to provide detailed feedback about prospects, pipelines, and progress on each event
Work closely with the R&A team, providing updated information of investor appetite/activities where possible
Assist the marketing team with translation on an ad hoc basis
Responsible for following & executing the sales strategy across multiple products
Maintain up-to-date CRM records to ensure daily activities, contacts with prospective customers, and pipeline are fully recorded
Keep colleagues informed of your activities through formal reporting procedures with your Sales Leader based in London
Adhere to best practice sales methodology and maintain an openness to training & development
Requirements
Experience, skills, motivation, and professional attributes:
Working proficiency in Japanese & English
Experience and performance in customer service or client engagement (particularly with Investors) and a desire to take this to a more intellectual level
Experience communicating with C-suite decision-makers of large multinational businesses, understanding their roles in the market and their needs
Knowledge of industry events, private markets, fund managers, and the LP-GP capital raising dynamic is preferred
Strong understanding and focus on the right KPI measures – both financial and non-financial
A love of networking and relationship building and curiosity to learn about people and markets and the ability to tailor solutions to client needs
A strong work ethic and positive attitude toward wider business requirements
To succeed in this role, you will be able to demonstrate:
Excellent organizational and time management skills
Strong listening and communication skills; a confident and professional manner
An outstanding team player with the ability to influence internal colleagues to drive the business forward
Highly motivated attitude toward client satisfaction, reliable, organized, driven, and a problem solver
Keen to stretch self-abilities and develop career in the company
Self-motivated with a results-driven approach
Ability to work independently
Resilient under pressure – able to remain focused amidst multiple competing priorities and ensure key deadlines are met
Diplomacy: able to display multi-faceted communication skills in a persuasive, yet diplomatic way to ensure outstanding results are achieved, and the right deadlines and initiatives get prioritized
High degree of personal pride in own and company work, constantly striving to improve
Highly goal-focused and motivated by achieving high personal standards in all aspects of work – ambitious to meet own personal and organizational goals
Desire to be part of a dynamic business with high growth expectations
УдалённоМожно работать из любой страны
УдалённоМожно работать из любой страны
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