Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2.
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you will:
Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
Assess the nature of product or service issues and resolve a variety of complex support problems.
Log customer interactions and tag/categorize issues accordingly.
Resolve a monthly volume of tickets consistent
Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
Identify ways to improve existing processes and procedures.
Mentor newer members of the Customer Support team with customer issues.
Contribute content to knowledge base to support team and customer enablement
Ensure Support SLAs and CSAT goals are consistently met and ticket queues are well managed
Other duties as required
Incident report and Oncall
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
Strong, creative problem solving skills
Quick learner, willing to take initiative, and has great follow through
A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
A high-energy, optimistic outlook and positive attitude
An empathetic approach to troubleshooting and customer service
A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
Experience with the following:
Willing to work from 8.00 AM to 5.00 PM Ireland Local time Tuesday - Saturday.
Desired:
Reading/Debugging HTML (a plus)
SQL (a plus)
Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
Postman or other APIs client
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Espoo; Berlin
Workplace: Hybrid
Role highlights:
- Senior DevOps Engineer (Ground Stations)
- Location: Berlin, Germany or Espoo, Finland
- Department: Fleet Control and Satellite Communications
- Reports to: Engineering Manager, CONNECT & Ground Stations
- Employment type: Permanent
- Workplace model: Hybrid, 3 days a week at the office in Berlin or Espoo
- Employment is subject to applicable security screening (incl. SUPO)
Why this role matters
As a Senior DevOps Engineer, you'll own key parts of the cloud platform that keeps ICEYE's satellites talking to Earth. You'll shape how our AWS and Kubernetes environments are designed, secured and operated across ground stations, test environments and end-user platforms. You'll make infrastructure decisions that decide whether engineering ships fast and whether satellite operations stay connected when it matters most.
Who We Are
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
Your day-to-day responsibilities
- Own key parts of the AWS and Kubernetes platform behind our ground station and connectivity systems, working alongside another senior DevOps engineer and making explicit architecture trade-offs between reliability, cost and delivery speed
- Drive infrastructure initiatives in your areas from design to delivery, including the dependencies on software teams and ground station vendors
- Evolve our Terraform and deployment setup with reusable patterns that prevent whole classes of configuration and release issues
- Design and harden the network between our cloud environments and ground station sites
- Turn loosely defined operational problems into clear technical plans and working solutions
- Drive platform incidents to resolution, find the root cause, and turn what you learn into lasting reliability improvements
- Share your expertise through reviews, pairing and technical guidance, and help raise the bar on how we build and run infrastructure
What we're looking for
Must haves:
- Experience owning a platform or critical infrastructure area end to end, including its architecture decisions and trade-offs
- Extensive hands-on experience designing and operating production environments on AWS, including IAM, cost management, and security practices such as least privilege and secrets management
- Strong cloud networking skills: VPC design, DNS, routing, security groups, and debugging connectivity across cloud and on-prem environments
- Deep Terraform experience, including designing modules and managing infrastructure at scale
- Experience running Kubernetes in production, including deployments, Helm and troubleshooting
- A track record of resolving production incidents and driving lasting reliability improvements
- Experience designing CI/CD pipelines with tools such as GitHub Actions
Nice to haves:
- Hybrid cloud and on-prem experience
- Scripting or software engineering experience with Python, Bash or Go
- Observability practices, including logging, metrics, alerting and tools such as Grafana
- Experience with databases such as PostgreSQL, RDS or MongoDB
- Experience in regulated, defence or security-sensitive environments
Application Process
- Talent Attraction Partner Screen Call
- Hiring Manager interview
- Technical interview
- Values & Fit interview
Working at ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Anywhere
Our client, Growe Partners, is an affiliate program with top betting and casinos offers. The win-win philosophy forms the foundation of operations, ensuring that partner earnings and success remain a top priority, with their triumphs inherently tied to mutual growth.
Perfect for those who aim to:
Identify and onboard new affiliate partners while reactivating inactive affiliates through targeted outreach;
Participate in affiliate marketing events, conferences, and meetups to expand and strengthen the partner network;
Maintain regular communication with affiliates by providing timely updates on program changes, new product features, and policies;
Monitor affiliate traffic, transactions, and performance to identify anomalies, prevent fraud, and ensure compliance;
Prepare and provide affiliates with marketing materials, including banners, promotional copy, screenshots, and landing pages;
Plan and execute marketing initiatives to promote the affiliate program and attract new partners;
Develop and launch affiliate incentive programs, seasonal campaigns, and bonus structures to increase engagement and performance;
Analyze affiliate campaign performance, evaluate ROI, and provide actionable insights to optimize results.
Experience you’ll need to bring:
1+ year of experience as an Affiliate Manager in the iGaming industry;
Understanding of web analytics fundamentals and key traffic performance metrics (ROI, ROMI, eCPA, ARPU);
Knowledge of traffic sources and affiliate payment models (CPA, Revenue Share, Hybrid);
Experience working with Tier1 - Tier2;
Proficiency in Excel or Google Sheets;
English proficiency at B1–B2 level.
It's a perfect match if you have those personal features:
Results-oriented mindset;
Strong drive for continuous learning and professional development;
Ability to work independently and take ownership of responsibilities.
Our clients offer competitive benefits to support your professional and personal growth, including:
Health & Wellness Focus;
Global Medical Coverage;
Growth Opportunities;
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
Performance-Driven Rewards;
Dynamic Work Environment.
Apply, and let your growth journey begin.
Location: Berlin
Workplace: Hybrid
OUR STORY
Every year, millions struggle with tax filing or miss out on tax refunds. We’re fixing that. Our intuitive app empowers everyone, regardless of background, to file taxes confidently.
Operating across Germany, Spain, and the UK, Taxfix Group (Taxfix and Steuerbot) is a team of over 400 professionals—tax experts, developers, and IT specialists—committed to solutions. Since 2016, we’ve enabled over 3.5 billion euros in tax refunds for our customers.
THE OPPORTUNITY
Taxfix is creating expert-assisted digital tax services, blending software, AI, and licensed human expertise for easier filings. We're hiring a Commercial Leader, Expert-Assisted Services to drive and scale this business area as a key growth engine.
This senior role requires commercial and general management skills—defining customer segments, service design, pricing, demand generation, conversion, retention, and efficient scaling without compromising trust or quality. You’ll balance growth, margin, capacity, costs, and outcomes, working closely with peers across Product, Operations, Marketing/Growth, Data, and Finance, and aligning teams to business and commercial goals.
YOUR RESPONSIBILITIES
- Business leadership: Set ambition, priorities, and execution plans, owning revenue, margin, conversion, retention, and outcomes.
- Customer strategy: Identify high-value segments and craft differentiated propositions and journeys.
- Pricing and packaging: Build offers addressing diverse needs, complexity, and willingness to pay, ensuring revenue quality and margin.
- Growth engine: Boost acquisition, booking, retention, and renewal through disciplined experimentation.
- Service model: Balance demand, expert capacity, quality, handling time, and cost; determine where automation or human expertise adds value.
- Product, commercial, and ops: Collaborate to translate insights into scalable roadmaps and workflows.
- AI integration: Apply AI to enhance customer guidance, personalization, delivery, QA, and workflows, maintaining quality and trust.
- Performance discipline: Create KPIs, forecasts, dashboards, and reviews to drive focus and accountability.
- Organization building: Define capabilities and ownership, prioritize hiring, and improve cross-functional execution.
WHAT SUCCESS LOOKS LIKE
Within 12 months: clearer customer/value proposition, structured pricing and offers, and a focused growth plan.
- Accelerated, more predictable revenue and recurring revenue growth.
- Improved conversion and retention via better product–customer fit.
- Stronger margins and unit economics through pricing, scope, and capacity alignment.
- Scalable operating model integrating automation, AI, and human expertise.
- Comprehensive commercial and operational KPIs (revenue, conversion, gross margin, time to submit, service quality, CSAT/NPS, chargebacks).
- Operating cadence enabling faster, data-driven decisions across teams.
YOUR PROFILE
- Extensive experience in GM, commercial leadership, growth, operations, or BU leadership within tech-enabled services.
- Direct responsibility for revenue and P&L (pricing, margin, unit economics).
- Experience scaling hybrid digital/human service models.
- Deep understanding of service operations (capacity, utilization, quality, CX, cost-to-serve).
- Track record designing or refining pricing and propositions for varied customer needs.
- Strong commercial judgment across acquisition, conversion, retention, and recurring revenue.
- Builder mindset—moving from diagnosis to action.
- Proven cross-functional leadership beyond hierarchy.
- Data-driven, hypothesis-led in ambiguous settings.
- Professional German (C1+) and fluent English.
- Deep knowledge of the German or DACH consumer market.
RELEVANT BACKGROUNDS
We favor leaders who have built or scaled:
- Software- or tech-enabled consumer services
- Digital health, care, coaching, or advisory platforms
- FinTech, TaxTech, LegalTech with a significant human-service aspect
- Subscription businesses with operational complexity
- Marketplaces or managed services balancing demand, expert capacity, and quality
- Businesses integrating digital funnels with human support
A consulting or top-tier academic background helps but cannot substitute for hands-on operational experience and measurable business impact.
HOW YOU OPERATE
- Think and act like an owner, making strategic choices.
- Comfortable with customer segmentation, pricing, margin, utilization, and quality.
- Use data for decisions, acting without waiting for perfect info.
- Turn strategy into experiments, operating rhythms, and measurable results.
- Create cross-functional clarity and rally teams around business goals.
- Prioritize customer trust and delivering the right service for sustainable growth.
WORKING MODEL AND STAKEHOLDERS
Reports to: COO or designated leader
Scope: Full business leadership for Expert-Assisted consumer offering
Partners: Product, Operations/Service Delivery, Tax Experts, Marketing/Growth, Finance, Data/Analytics, Legal, People
Model: Cross-functional, in close partnership with senior leaders
Initial focus: Germany, with potential to expand
WHY TAXFIX?
- Meaningful, people-focused work within an international, passionate team
- Free mental health coaching
- Monthly flexible allowance for various services
- Employee stock options for all
- 30 annual vacation days and flexible hours
- Generous learning budget and support
- Up to six weeks a year working abroad
- Frequent team social events, both virtual and in-person
- Free personal tax filing with the app and internal support
- Dog-friendly office
Learn more about Team Taxfix https://medium.com/taxfix on our blog.
At Taxfix, we champion diversity and equal opportunity, valuing a rich mix of experiences. Please don’t include your picture, age, or marital status on your CV—let your achievements speak for themselves.
Not sure you meet all the requirements? Apply anyway—we value unique skills you may bring!
Location: Ukraine
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
You will lead the accounts receivable process, from cash application to collections, reconciliation and revenue-related reporting. You will make sure every transaction across all payment providers is captured accurately, reconciled on time and accounted for in line with applicable standards. You will manage the full AR cycle: gross revenue, refunds, fees, chargebacks, cash collections.
PAYMENT PROVIDER RECONCILIATION
- Own daily, weekly and monthly reconciliations across multiple payment providers (e.g., Stripe, PayPal, Finix, Nuvei, Worldpay)
- Reconcile gross sales, fees, chargebacks, refunds, disputes, reserves and payouts to bank statements and the general ledger
- Investigate and resolve variances, timing differences and unmatched items promptly
- Manage multi-currency settlements and FX differences
Accounting standards and revenue accounting
- Apply relevant standards, including IFRS 15 / ASC 606 (revenue recognition), IFRS 9 / ASC 326 (expected credit losses), and IAS 21 / ASC 830 (foreign currency)
- Maintain accurate deferred revenue balances
- Calculate and review provisions
- Prepare and review AR and deferred revenue roll-forwards, journal entries and supporting schedules
- Ensure correct sales tax treatment in coordination with Tax team
Month-end close, controls and audit
- Deliver AR-related close tasks on schedule and to a high standard of accuracy
- Design, document and maintain internal controls over AR and cash
- Serve as the primary contact for internal and external auditors on AR, revenue and cash matters
- Prepare clear variance analysis and KPI reporting for Finance leadership
QUALIFICATIONS
- Strong tech skills and tech-savvy mindset. Proven ability to adopt and leverage AI technologies, and AI agents. AI adoption is an essential part of how the Company operates across all processes.
- Bachelor's degree in Accounting, Finance or a related field; professional qualification (CPA, ACCA, CA, CMA or equivalent) strongly preferred
- [7-8]+ years of accounting experience, including [2-3]+ years in a role in AR, revenue accounting or finance operations
- Proven experience in a subscription, SaaS, digital or recurring-revenue business
- Strong hands-on experience reconciling high-volume transactions across multiple payment service providers and currencies
- Solid working knowledge of IFRS and their practical application to subscription models
- Experience with deferred revenue accounting, chargebacks, refunds and payment-dispute handling
- Advanced Excel / Google Sheets skills; comfortable working with large datasets
- Strong analytical, problem-solving and communication skills, with attention to detail and the ability to work to tight deadlines
- Technical experience is required, preferably with basic SQL knowledge or junior-level developer skills.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Boston
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
FUNCTION OVERVIEW
Harvey's Legal Engineering team is composed of former practicing attorneys who work to bring value to Harvey's prospects and customers. Legal Engineers lead discovery, demos, trainings, and onboarding alongside our AEs and CSMs. They translate real legal work into Harvey solutions, serving as the trust layer across the entire customer lifecycle, from the first pilot to the most complex, custom-built workflow.
At Harvey, we segment the Legal Engineering function into three teams: Legal Engineers (Pre-Sales), Legal Engineers, Product Specialists (Post-Sales), and Legal Engineers, Custom Solutions (Pre- and Post-Sales). Legal Engineers across all three subgroups understand how lawyers think and work, and use that expertise to design, build, and refine solutions that hold up under live in-practice pressure. In doing so, they don't just drive adoption; they shape Harvey's product roadmap, ensuring every release is grounded in what the legal profession needs. It's a team built to power Harvey as the platform lawyers can trust with their most important work.
You may be asked to travel around 2-3+ times per month. Travel is always for a significant business need and typically is for 1-3 days at a time.
WHAT YOU'LL DO
Legal Engineer (Pre-Sales)
Legal Engineers are lawyers who left practice to help build the future of legal work. Working closely with Account Executives, they engage with many of the world’s leading law firms and legal teams throughout the pre-sales process. They lead collaborative pilot programs, guide prospects through what’s possible with AI, and work alongside lawyers to understand their workflows, build tailored solutions, and demonstrate meaningful value in real legal use cases. Along the way, they bring prospect feedback back into the product, helping shape the future of Harvey.
Legal Engineer, Product Specialist (Post-Sales)
LEPS take over once a prospect becomes a customer. LEPS build trusted relationships with many of the world's leading legal teams by learning their workflows and showing them how to weave Harvey into daily practice. The LEPS role spans the entire customer journey, from leading onboarding and enablement, to sitting down with a full practice group to build agents on real matters. Along the way, the LEPS translates legal practice needs into actionable feedback for product and engineering, contributes to customer-facing content across practice areas, and upholds Harvey's credibility as the leading AI platform for lawyers.
Legal Engineer, Custom Solutions (Pre-Sale and Post-Sale)
LECS are a specialist group that work on complex no-code custom Harvey in-app solutions. LECS meet with group heads, general counsel, and other senior stakeholders to learn how key processes run today. Drawing on their legal expertise, they use natural language prompting to design bespoke resources, including agents, playbooks, and other tools, that improve the quality, speed, and experience of that process. The build is collaborative. The LECS scope it with the customer, prototype against sample documents, and refine it alongside their team. Most LECS work happens post-sale, but the team also supports strategic accounts pre-sale on an advisory basis. LECS concentrates narrowly on designing tools that automate a specific process, and on building relationships with the senior leaders who own it.
*In your initial interview with our recruiting team, you'll learn more about all three roles, and we'll identify which may be the best fit based on your background and our current hiring needs.
WHAT YOU HAVE
- JD or equivalent legal qualification.
- 3 + years of practicing law in-house, at a top-tier law firm, or advising a sophisticated corporate legal team.
- Strong understanding of the workflows, challenges, and demands of in-house legal teams, including balancing legal risk with business priorities.
- Executive presence and relationship-building skills, with the ability to establish credibility with legal and business stakeholders at all levels.
- Outstanding communication and presentation skills — comfortable leading a live demo, facilitating a workshop, or engaging in strategic customer conversations.
- Deep curiosity about AI's potential to transform legal work, paired with a practical, solutions-oriented mindset and bias toward action.
- Track record partnering with senior stakeholders to drive results, with curiosity for testing approaches and optimizing for customer outcomes.
- Cross-functional experience (business, ops, compliance, product), sales/customer-facing experience (law firm BD, secondment), and/or hands-on experience using AI tools in legal practice are all pluses.
COMPENSATION
$220,000 - $320,000 USD OTE 75/25 split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Boston
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
FUNCTION OVERVIEW
Harvey's Legal Engineering team is composed of former practicing attorneys who work to bring value to Harvey's prospects and customers. Legal Engineers lead discovery, demos, trainings, and onboarding alongside our AEs and CSMs. They translate real legal work into Harvey solutions, serving as the trust layer across the entire customer lifecycle, from the first pilot to the most complex, custom-built workflow.
At Harvey, we segment the Legal Engineering function into three teams: Legal Engineers (Pre-Sales), Legal Engineers, Product Specialists (Post-Sales), and Legal Engineers, Custom Solutions (Pre- and Post-Sales). Legal Engineers across all three subgroups understand how lawyers think and work, and use that expertise to design, build, and refine solutions that hold up under live in-practice pressure. In doing so, they don't just drive adoption; they shape Harvey's product roadmap, ensuring every release is grounded in what the legal profession needs. It's a team built to power Harvey as the platform lawyers can trust with their most important work.
You may be asked to travel around 2-3+ times per month. Travel is always for a significant business need and typically is for 1-3 days at a time.
WHAT YOU'LL DO
Legal Engineer (Pre-Sales)
Legal Engineers are lawyers who left practice to help build the future of legal work. Working closely with Account Executives, they engage with many of the world’s leading law firms and legal teams throughout the pre-sales process. They lead collaborative pilot programs, guide prospects through what’s possible with AI, and work alongside lawyers to understand their workflows, build tailored solutions, and demonstrate meaningful value in real legal use cases. Along the way, they bring prospect feedback back into the product, helping shape the future of Harvey.
Legal Engineer, Product Specialist (Post-Sales)
LEPS take over once a prospect becomes a customer. LEPS build trusted relationships with many of the world's leading legal teams by learning their workflows and showing them how to weave Harvey into daily practice. The LEPS role spans the entire customer journey, from leading onboarding and enablement, to sitting down with a full practice group to build agents on real matters. Along the way, the LEPS translates legal practice needs into actionable feedback for product and engineering, contributes to customer-facing content across practice areas, and upholds Harvey's credibility as the leading AI platform for lawyers.
Legal Engineer, Custom Solutions (Pre-Sale and Post-Sale)
LECS are a specialist group that work on complex no-code custom Harvey in-app solutions. LECS meet with group heads, general counsel, and other senior stakeholders to learn how key processes run today. Drawing on their legal expertise, they use natural language prompting to design bespoke resources, including agents, playbooks, and other tools, that improve the quality, speed, and experience of that process. The build is collaborative. The LECS scope it with the customer, prototype against sample documents, and refine it alongside their team. Most LECS work happens post-sale, but the team also supports strategic accounts pre-sale on an advisory basis. LECS concentrates narrowly on designing tools that automate a specific process, and on building relationships with the senior leaders who own it.
*In your initial interview with our recruiting team, you'll learn more about all three roles, and we'll identify which may be the best fit based on your background and our current hiring needs.
WHAT YOU HAVE
- JD or equivalent legal qualification.
- 3 + years of practicing law in-house, at a top-tier law firm, or advising a sophisticated corporate legal team.
- Strong understanding of the workflows, challenges, and demands of law firms, including balancing legal risk with business priorities.
- Executive presence and relationship-building skills, with the ability to establish credibility with legal and business stakeholders at all levels.
- Outstanding communication and presentation skills — comfortable leading a live demo, facilitating a workshop, or engaging in strategic customer conversations.
- Deep curiosity about AI's potential to transform legal work, paired with a practical, solutions-oriented mindset and bias toward action.
- Track record partnering with senior stakeholders to drive results, with curiosity for testing approaches and optimizing for customer outcomes.
- Cross-functional experience (business, ops, compliance, product), sales/customer-facing experience (law firm BD, secondment), and/or hands-on experience using AI tools in legal practice are all pluses.
COMPENSATION
$220,000 - $320,000 USD OTE 75/25 split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, as well as industry leaders across many sectors.
Canonical is a pioneer of global distributed collaboration, with 1,200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Engineering Manager for Distributed Systems Testing
to lead a team responsible for the quality engineering platform that enables deployment and validation of distributed systems across Canonical's cloud portfolio.
We see quality engineering as a first-class engineering practice. Our Distributed Systems Testing team ensures the performance, correctness, resilience and interoperability of Canonical cloud solutions built with technologies such as Juju, Terraform, OpenStack and Kubernetes. These systems are deployed and tested across diverse environments, from bare-metal to the public cloud.
As Engineering Manager, you will combine strong software engineering judgement with people leadership. You will develop engineering talent, establish effective engineering practices, shape technical direction with senior engineers, and ensure the team delivers high-quality testing infrastructure and automation that enables engineering teams across Canonical to ship software with confidence.
We believe engineering managers should be outstanding engineers themselves. You should be comfortable reviewing patches, evaluating software design, debugging a distributed system, or discussing test architecture. You will contribute technically where appropriate to set a high standard, while recognizing that your greatest impact comes from shaping the direction, focus, effectiveness, and growth of the whole team.
You will work closely with senior engineers and engineering leaders across Canonical to define priorities, improve testing capabilities, and advance how we validate increasingly complex cloud-native and distributed systems.
Location:
This is a globally remote role, typically leading a team concentrated within a major time zone such as EMEA or the Americas.
What you'll do
Lead, coach, and develop a high-performing team of software and quality engineers, ranging from graduate to senior level
Set clear expectations, strengthen engineering practices, and ensure timely delivery against agreed goals
Partner with senior engineers to shape technical strategy, architecture, roadmap, and engineering standards
Guide the development of automated testing infrastructure for the reliability, interoperability, and resilience of distributed systems
Improve CI pipelines, testing tools, and reporting used to validate Canonical's products and solutions across bare-metal, private and public cloud environments
Enable engineering teams across Canonical to adopt effective distributed-systems testing practices and tooling
Contribute technical leadership through design and code reviews, debugging, and hands-on engineering where appropriate
Represent the team with stakeholders and collaborate across Canonical on quality engineering, infrastructure, and developer experience
What we're looking for in you
An exceptional academic track record from both high school and university
Experience in leading, coaching, and mentoring software engineers
Professional software engineering experience with Python or Go
Expertise in distributed systems, cloud infrastructure, quality engineering, or a closely related domain
Strong knowledge of modern software testing processes, strategies, and automation
Experience with Linux (Debian or Ubuntu preferred)
Strong technical judgement and the ability to engage meaningfully in code reviews, architecture discussions, and software design
Experience working in an agile development environment with the ability to organize a team to deliver high-quality results
Professional written and spoken English with excellent communication and presentation skills
Great interpersonal skills, curiosity, flexibility, and accountability, demonstrating passion, thoughtfulness, and self-motivation
Ability to travel twice a year, for company events up to two weeks each
Additional skills we value
Experience with any of the following:
Cloud technologies such as Kubernetes, OpenStack, Juju, Terraform, AWS, Google Cloud, or Azure
Designing testing strategies for distributed or cloud-native systems
Building or operating large-scale CI/CD and test infrastructure
Applying AI or machine learning to test analysis, failure classification, or engineering workflows
Deploying, operating, or debugging distributed systems
Leading globally distributed teams
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually, and more often for graduates and associates, to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus.
We provide all team members with additional benefits that reflect our values and ideals. We balance our programmes to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme and wellness support
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and a leading platform for AI, IoT, and the cloud, we are changing the world of software.
We recruit globally and set a very high standard for people joining the company. We expect excellence; to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Requisition ID: 1361
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin or London (Hybrid)
About the Role
We're hiring the first Dashboard & Configuration Product Manager Cloudflare's Web Integrity & Trust product suite. More than 50% of Internet traffic is automated. Knowing who's human, who's an agent, and who's a malicious actor is core to Cloudflare's strategy, and one of the primary values we sell to our customers.Cloudflare sits in front of more than 20% of the web. That vantage point lets us detect automated threats, fraud, and traffic manipulation at a scale and depth no one else can match. Turning that raw signal into something a human can understand, trust, and act on is one of the most interesting design problems in security today — and it's the problem you'll own.
Our products make probabilistic decisions in an adversarial environment. “Is this traffic truthfully representing who they are?” and "Can we trust this traffic?" doesn't have a clean yes-or-no answer. Our objective is to minimize risk without ever having ground truth. Your job is to make that kind of reasoning legible and controllable to the people who rely on it, from the security analyst running an investigation to the marketing team trying to understand the performance of their most recent campaign.
This role spans the full arc of how customers work with our product suite, from navigation, configuration, exploring and investigating their traffic, to proving the value of what Cloudflare's network sees. Today those experiences live in disconnected places; a core part of this role is envisioning the coherent product they should become. This role will work directly with the Director of Product and across the PMs who lead each product line
This is a rare "0-to-1" seat: you'll help define the interaction model for a suite of product categories we are largely inventing, with room to shape not just how it looks but what it fundamentally is.
Who you are
Note: A portfolio is not required for this role, but is a bonus. Please include a link to work that shows how you think. The interview process will dive in deeper.
A product inventor who works in the medium of design, presenting complex problems to Enterprise customers. You've taken genuinely ambiguous, ill-defined problem spaces and defined what the product should be. You can point to work where the concept was yours.
You've had to make a complex, high-dimensional system legible to the people who live in it, whether in security, fraud, observability, developer tools, analytics, network operations, finance, or somewhere equally demanding. You don't need a security background, but you need the mind and craft to go deep in one fast.
You use AI fluently in your own craft, and you have the judgment to know where it accelerates the work and where it falls short.
You bring independent design conviction. You've originated solutions in spaces with little prior art, and you can clearly articulate why a design is right, or why you're pushing back.
Exceptional at the full craft — defining the problem, defining the experience requirements, information architecture, and especially data visualization — with enough polish to make it real and compelling.
Someone who wants to obsess over a domain. You want to go deep, and are excited about pushing boundaries in a complex space.
Comfortable with a blank page. As the first design lead, you'll set your own process and build alongside your peers and engineers.
Nice to have
Experience as the first or founding product manager or designer on a team or product.
Exposure to security, trust & safety, fraud / ad fraud (IVT), or ML-driven products.
Comfort prototyping in code, or working fluently with engineers who do.
Familiarity with how analysts or operations teams actually work day to day.
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Requirements:
— Excellent communication skills
— Motivation to work in sales and achieve results
— Previous sales experience is a plus
Conditions:
— Fixed salary: 600-1000$ (based on experience)
— Commission: 9–12%
— Career growth and salary progression
— Modern office in the heart of Tbilisi
— Friendly and supportive team
— Great opportunities for professional development
Location: เขตปทุมวัน, Thailand
Workplace: onsite
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone.
This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus.
Reporting into
Corporate Strategy Senior Manager
, we are searching for a team member to join us as
Manager, Corporate Strategy, APAC
.
Can you say yes?
The
Manager, Corporate Strategy, APAC
will be responsible for shaping and executing strategies across a diverse range of initiatives within the region. This includes, but is not limited to, developing regional and country strategies, creating business cases for greenfield investments, and supporting mergers and acquisitions. The role will also focus on driving targeted improvements across the businesses, optimizing supply networks, and leading operational enhancements.
To excel in this role, the individual must serve as a strategic partner across diverse cultures and business units, building alignment and driving initiatives that create sustainable value for the organisation. The ideal candidate is someone passionate about leading high-impact strategic projects, capable of working independently, and eager to contribute to and learn from a diverse range of topics.
What you will be doing
Regional Business Strategy: Spearhead high-impact regional strategy projects that drive transformative results and accelerate business growth
Country/BU strategy: Collaborate closely with business units on targeted initiatives that drive value and enhance bottom-line performance
Performance Management and Measurement: Establish and monitor key KPIs; recommend actions for ongoing improvement
Analysis and insights: Analyze data to develop insightful reports and analyses, such as market and competitive landscapes
Communication & Presentation: Create high-quality, impactful presentations to effectively communicate business strategies and performance to regional leadership
Stakeholder engagement: Present business strategy updates and progress reports to the executive team, senior leadership and other key stakeholders
What we would love for you to have
Degree in business, finance, commerce, economics, or engineering
Exceptional communication and presentation skills, capable of influencing stakeholders at all levels
Strategy consulting experience, strong financial modelling, exceptional PowerPoint capabilities, and executive communication skills
Strong structured problem-solving and analytical skills; someone who thinks critically and has good judgement
Goal- and result-oriented driven approach, even in time-critical situations
Takes personal pride and ownership of the results and acts with the highest integrity
Sets high standards and is personally motivated with a high work ethic
Is an independent worker who can drive critical workstreams with limited guidance
General knowledge of continuous improvement methodologies and experience in project management would be advantageous
What happens next?
Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.
Location: Bangalore, India; Delhi, India; Mumbai, India; Pune, India
Workplace: remote
Turn strategy into results. You'll own ad campaigns end-to-end — launching, optimizing, and troubleshooting across platforms — while turning data into insights that sharpen every next move. This is where precision meets impact.
Be the Architect of Campaigns:
Take the lead in executing and managing ad campaigns across multiple platforms, ensuring they resonate with our audience and deliver results.
Unlock Insights:
Prepare in-depth reports and metrics that not only showcase campaign performance but also offer actionable insights and recommendations for continuous optimization.
Problem Solver Extraordinaire:
Troubleshoot and resolve any ad serving or performance issues, keeping campaigns on track and clients happy.
Dashboard Management:
Update and maintain engaging dashboards that track the progress of campaigns, monitor key performance indicators (KPIs), and spotlight areas for improvement.
Collaborate and Conquer:
Work closely with senior managers and team leads, providing support to streamline workflows and drive the team's success.
Experience:
At least 2-3 years in a media or digital agency, where you've honed your skills in a fast-paced environment.
DSP Expertise:
Proficiency in DV360, The Trade Desk, Amazon DSP, other DSPs. Candidates from performance marketing platforms backgrounds can also be considered if they have the motivation to learn programmatic.
Analytical Mindset:
A knack for crunching numbers paired with an intuitive approach to problem-solving.
Team Spirit:
You're a collaborative team player who thrives in a supportive environment.
УдалённоBangalore, India; Delhi, India; Mumbai, India; Pune, India; Candidates from performance marketing platforms backgrounds can also be considered if they have the motivation to learn programmatic
About Calm:
Calm is the leading mental health brand on a mission to make the world happier and healthier. Known for its flagship consumer app—ranked #1 in its category with over 180 million downloads and availability in ten languages across 190 countries—Calm helps people sleep better, stress less, and live more mindfully through content and tools from experts and beloved celebrity voices. Calm has created a broader portfolio including evidence-based solutions like Calm Health, offered through employers, health plans and providers, designed to expand access to mental health and sleep support, boost benefits engagement, and drive positive health outcomes. Today, Calm supports more than 3,500 organizations and reaches over 42 million covered lives through Calm Health.
What You'll Do:
As a Growth Product Manager on Calm's direct-to-consumer business, you'll help more people discover, adopt, and build daily habits with Calm. You'll own the growth product strategy and roadmap, accountable for driving subscriber growth, activation, revenue per user, and retention. You'll set the priorities, design and run the experiments that test them, and partner with engineering, product design, marketing, data, and research to ship what works. Your goal is to make it effortless for users to form a lasting mindfulness habit while helping Calm reach and sustain its growth goals. You will drive measurable impact across top-of-funnel conversion, trial-to-paid transitions, user activation, and long-term retention. You will design, execute, and analyze product experiments in collaboration with engineering, design, marketing, and data science teams.
Day to day, you will:
— Own growth strategy and roadmap: Develop and own Calm's growth product strategy and roadmap, translating company revenue, subscriber, and DAU goals into a prioritized set of bets across activation, conversion, and retention.
— Run a high-velocity experiment program: Form sharp hypotheses, design and ship A/B tests with engineering and data science, and read results honestly — including the ones that don't win.
— Remove friction from key journeys: Use quantitative and qualitative data to find where users drop off in onboarding, habit-building, and account flows, then test simpler paths through them.
— Ship habit mechanics: Build the features that help users plan, track, and celebrate progress, so a first session becomes a daily practice.
— Write PRDs that make decisions easy: Spell out the job to be done, the opportunity, success metrics, and the plan to ship and iterate — then bring engineers, designers, marketers, and leadership along as the plan changes.
Who You Are:
— A growth PM, or equivalent, with 4+ years in consumer product, owning a growth metric (subscriber growth, conversion, retention) and setting strategy across consumer mobile (iOS and Android) and web.
— A subscription-business operator fluent in economics of consumer subscription (trial and paywall conversion, LTV, churn) and product decision impacts.
— Experienced in fast experiment design and analysis (A/B tests, holdouts, sequential testing) with statistical judgment.
— Data-fluent, adept at sourcing quantitative and qualitative data to prioritize roadmap and make feature calls.
— Knowledgeable in habit formation mechanics (streaks, reminders, progress, celebration).
— AI-native and tooling-fluent, proficient in leveraging AI tools to drive team velocity and workflows.
— Technically agile, comfortable discussing complexity and tradeoffs with engineers, able to prototype ideas.
— Exceptional at documentation and organization, maintaining experiment logs, results archives, and roadmap docs.
— A low-ego, persuasive partner, clear in communication with stakeholders and leadership, improving cross-functional collaboration.
Nice to Haves:
— Experience in subscription-based consumer tech (onboarding, paywalls, retention initiatives).
— Familiarity with product analytics or experimentation tools (e.g., Amplitude).
— Experience or passion for health & wellness domain.
— Experience developing features that drive habit formation and lifestyle change.
Minimum Requirements:
— 4+ years of relevant experience in growth, product management, or equivalent.
Compensation and Benefits:
— Base pay range: $147,800 - $226,700 per year, determined by geographic pay model based on employee location.
— Eligible for equity, comprehensive benefits, 401k, and flexible time off.
Additional Information:
— Calm is committed to diversity, equity, inclusion, and providing reasonable accommodations.
— Employment offers contingent on background check; some roles may require drug screening.
— Calm participates in E-Verify for US-based positions.
Location: Brisbane, Australia
VALD
is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 100 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Years on from its humble beginnings in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with five offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD’s suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the role
VALD is building the world’s largest musculoskeletal database, with over two billion data points and counting. Using this data, we can help practitioners to objectively assess patients’ progress and make more accurate, data-informed treatment decisions. We are looking for someone who has hybrid experience in data engineering and data analysis to help shape the future of the VALD Data Lakehouse.
In this role, you will
Build agentic capabilities:
design and ship production agent workflows, including orchestration, tool calling, MCP servers, skills and context management.
Ground AI in data:
build retrieval, search and data-querying capabilities across our data platforms, including Snowflake Cortex and Databricks.
Own quality in production:
design and evolve evaluation, monitor quality, feedback, cost and latency, and make improvements to accuracy and robustness
Build in safety and security:
implement guardrails that keep responses within agreed scope, and ensure each customer's data and context stay securely isolated.
Ship through automation:
deploy AI components through version-controlled pipelines, promoted consistently across environments and regions.
Integrate across teams:
work with data engineering, platform and deployment teams to bring AI capabilities into the VALD product suite.
Shape what gets built:
influence architecture and product decisions, and proactively find ways to improve robustness.
Is this you?
This is a hands-on engineering role for builders, not a research or manual testing position. You don't need every tool on this page. We'd rather hear about one difficult AI system you've built to solve a business problem and maintained in operation, rather than a long list of technologies you've used. We're chasing:
Strong software engineering skills
in modern languages, with the depth to own what you build through deployment and operation.
A record of shipping
LLM-powered or agentic products through to production.
Hands-on experience evaluating AI systems
and using the results to drive decisions.
Practical experience
with retrieval, tool use and agent design.
A clear communicator
who can explain trade-offs to non-technical stakeholders.
Beneficial experience:
Azure
MCPs
AI in health and regulated environments
Why VALD?
You will be working in a fast-paced, dynamic company that has a culture around the belief that anything is possible with hard work, creativity, dedication, and good timing.
We have a range of benefits we offer to our team, such as:
The opportunity to work in a company that is redefining allied healthcare.
Working with a range of high-performing individuals and teams across a range of disciplines.
Working with contemporary tooling on industry first applications.
Casual work attire.
Chefs that prepare you delicious fresh breakfast and lunch.
An on-site barista to make your coffee just as you like it.
A team gym, masseuse, and access to physiotherapy and exercise physiology services.
Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Apply now
We can't wait to meet you and discuss what a career with VALD could look like for you!
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Salary: Up to $200,000 / year
Location: Brisbane, Australia
VALD
is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 100 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Years on from its humble beginnings in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with five offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD’s suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the role
VALD is building the world’s largest musculoskeletal database, with over two billion data points and counting. Using this data, we can help practitioners to objectively assess patients’ progress and make more accurate, data-informed treatment decisions. We are looking for someone who has hybrid experience in data engineering and data analysis to help shape the future of the VALD Data Lakehouse.
In this role, you will
Serve as a data product owner for business-facing dashboards and insights tools - ensuring they align with stakeholder needs and drive measurable impact.
Partner with Commercial, Product, and Customer Success teams to gather requirements, define key metrics and build reliable, trusted datasets that power self-serve analytics and business decisions.
Design, develop, and own dashboards that track client engagement, retention, renewals - delivering clear, actionable insights to the Commercial and Customer Success teams.
Build and maintain scalable analytics pipelines in Azure Databricks to support client-facing and internal reporting across the commercial function.
Apply best practices in analytics engineering and dimensional modelling to create scalable, well-documented data models for use across reporting and forecasting tools.
Work with the business to continuously improve data generation processes across key domains including product usage, client health, and commercial performance.
What we are looking for
Our ideal candidate has:
Has a strong passion for improving business outcomes and delivering measurable value through data
Brings proven experience as an Analytics Engineer, building trusted, scalable data models on platforms such as Azure Databricks and Azure SQL (or similar)
Partners with, and effectively manages stakeholders to translate business questions into clear, actionable data solutions
Is highly proficient in Spark SQL, PySpark, and T-SQL (or similar) for transforming and modelling data to support commercial analytics use cases
Designs and delivers high-quality semantic models and dashboards (Databricks, Power BI or similar), with a strong focus on metric definition and usability
Has deep experience with dimensional (Kimball) data modelling to support analytics at scale
Champions data quality, governance, and Master Data Management (MDM) to ensure consistency, accuracy, and trust across data assets
Why VALD?
You will be working in a fast-paced, dynamic company that has a culture around the belief that anything is possible with hard work, creativity, dedication, and good timing.
We have a range of benefits we offer to our team, such as:
The opportunity to work in a company that is redefining allied healthcare.
Working with a range of high-performing individuals and teams across a range of disciplines.
Working with contemporary tooling on industry first applications.
Casual work attire.
Chefs that prepare you delicious fresh breakfast and lunch.
An on-site barista to make your coffee just as you like it.
A team gym, masseuse, and access to physiotherapy and exercise physiology services.
Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Apply now
We can't wait to meet you and discuss what a career with VALD could look like for you!
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Salary: Up to $175,000 / year
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Location: Singapore
What you will do as a Senior Customer Engineer
The Senior Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: 7+ years of experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
This role requires frequent travel to Indonesia and work directly with clients communicate in Bahasa Indonesia. Fluency in Bahasa Indonesia is preferred.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
London
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