Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Launch an order management agent for a national apparel brand — order lookup, cancellations, returns, and exchanges — then hill-climb containment and CSAT week over week.
- Partner with Product to build a shopping agent that plugs into a retailer’s existing search and recommendation systems to guide product discovery — turning the support channel into a revenue channel.
- Stand up an in-store support voice agent for a big-box or grocery retailer, answering the stock-check and store-info calls that largely go unanswered today and converting them into store visits and sales.
- Design a booking, payments, and outbound agent for a consumer services brand operating hundreds of locations.
- Help a marketplace handle order status and buyer–seller disputes at enormous scale.
- Launch outbound campaigns — cart recovery, win-back, churn saves, and subscription renewals — across voice and SMS.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Interest in retail and consumer experiences. Experience in e-commerce, retail technology, marketplaces, or consumer brands — and familiarity with commerce and CX stacks (e.g., commerce platforms, order management systems, contact center software) — is a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are examples of projects our healthcare team has worked on:
- Lead the project for building AI agents for major health insurance networks that handle detailed questions like “what’s my co-pay for a primary care visit?” and “how many physical therapy sessions do I have left?”
- Ideate and create a roadmap for growing value for large healthcare payers and providers.
- Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics.
- Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates.
- Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Genuine interest in healthcare and improving patient/member experiences. Experience in healthcare technology, health IT or working with healthcare organizations and an understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: New York, NY
Workplace: OnSite
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
Rain operates around the world and services global businesses and platforms with embedded financial products and services. We work with some of the biggest businesses in the world and serving them means servicing their end users around the world. Getting there usually means expanding our licensing coverage either through direct force projection or through strategic partnerships. Once we’re in a market this work transitions to getting our products and services up and running to ship local products.
Market Expansion is a high impact, small, SWAT-like team that owns launching local financial products in each of our target geographies. We like to work in person and we work on every market Rain decides to enter. As part of this team, you will go exotic places, meet exotic people, and build exciting products.
The team is, by definition, heavily cross functional requiring team members to work with Product, Legal, Compliance, and Go To Market.
We are accountable for the outcome, not for the project plan. The model is deliberately temporary in each market. A launcher deploys into a market, launches the product, hires and hands over to a local GM, and moves to the next one.
A market launch is a complex project that runs 3 to 12 months, touches around twelve cross functional capabilities and more than ten internal functions.
If you want a clean, independent role inside one function, this is not for you. If you want to be personally accountable for making an impact on one of the fastest growing financial technology companies, keep reading.
What you’ll do
- Be Global: Spend significant time, in person, in each market you launch.
- Be Autonomous: Own a market launch end to end, from the point the entry decision is made to the point the business runs without you.
- Operate Across the Company: Work with our legal team to manage the local regulatory and legal processes for licence expansion or transfer where we go direct.
- Define and execute the operationalization strategy for each market, meaning the specific decisions about how Rain's technology, team and systems get deployed in the local market.
- Identify and solve blockers to quick market launch.
- Coordinate and drive a 100 day plan for each market, including the workstream owners, the sequencing, the reporting cadence, and the escalation path when a workstream slips.
- Identify and hire the key local roles, usually a country lead and their first two or three hires, and ramp them up / coach them through the first few weeks at their roles.
- Detect what is missing before it becomes a problem. Additional licences, gaps and remediations that nobody has scoped.
- Own and improve the playbook.
You are likely to succeed if you have:
- Background: roughly 5 to 7 years of experience in strategy consulting, private equity operations, or an operating role in a regulated fintech or payments business.
- Communication skills: you can independently write high-quality formal documents, and represent Rain in high-stakes meetings (e.g., with regulators, investors, partners, customers…).
- Business and tech acumen: can work through complexity across different workstreams (e.g., pricing, tech, legal, compliance) identifying what matters in a context full of noise.
- Project management experience: you have driven complex projects to completion, particularly when task owners don’t directly report to you.
- Practicality and effectiveness: you get things done quickly despite challenges, and are able to deliver a high amount of output when required.
- Intellectual curiosity: you are eager to go deep into technical topics, particularly when the response is not obvious.
- Desire to travel: you are interested in spending significant time in person in the target markets to launch the product, hire a local team, and solve problems.
- Location: you are based in New York or Madrid, or have a willingness to relocate.
- Languages: you speak native / fluent English.
Bonus attributes:
- Direct experience with regulatory approval processes, market expansion, post-merger integration, on either side of the table.
- Experience in payments, card issuing, e-money or banking, whether at an operator, a regulator, an adviser or a network.
- Having expanded a business into a new geography, including taking a product or a programme live in a new jurisdiction.
- Knowledge of the payment / crypto regulatory landscape for payments and digital assets.
- Familiarity with stablecoins and how onchain tech interacts with traditional payments.
- Additional languages, particularly Spanish, Portuguese, Chinese or Arabic.
- Experience building a function from scratch, including hiring the team who came after you.
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company building highload products used by millions of people worldwide. Operating at the scale of one of the world's top-50 websites, we solve complex engineering challenges and create solutions that power real-time entertainment for a global audience.
We are looking for an experienced Database Infrastructure Engineer to join our Infrastructure team. Our goal is to ensure the reliability, scalability, security and performance of high-load relational database systems. The primary focus of this role is the administration and optimization of PostgreSQL and MariaDB clusters, automation via IaC, and the development of reliable HA/DR solutions.
Job Responsibilities
Database Cluster Management: Deploy, administer, upgrade, and scale PostgreSQL and MariaDB clusters in high-load production environments;
High Availability & Disaster Recovery: Design and maintain HA solutions, replication topologies, failover/switchover, backup/restore , and DR plan;
Infrastructure as Code: Fully automate provisioning and configuration management using Terraform and Ansible;
Performance Tuning: Analyze query execution plans, optimize indexes and database parameters, investigate locking and replication lag, and tune Linux kernel parameters for specific workload profiles;
Observability: Configure monitoring, dashboards, logging, alerting, and SLOs for database services;
Troubleshooting: Investigate incidents, analyze logs and metrics, identify performance bottlenecks, and participate in on-call activities;
Automation: Develop tools and scripts for routine operations, health checks, failover validation, maintenance, and database lifecycle management.
You’ll thrive here if you have
Experience: 3+ years as a DBA, DBRE, DevOps Engineer, or System Administrator with a strong focus on production relational databases;
Deep understanding of PostgreSQL/MariaDB architecture and internal database processes;
Building PostgreSQL/MariaDB high-availability architectures, replication, backup and performance tools;
Experience HA soultions for PostgreSQL (Patroni, PgBouncer), MariaDB (MaxScale, Galera);
Experience troubleshooting replication lag, deadlocks, locking issues, and transactional workloads;
Hands-on experience testing failover scenarios and performing recovery from backups;
Strong SQL and query optimization skills, analyze and profiling queries.
IaC & Automation:
Strong proficiency in Terraform, including writing reusable modules and managing state files;
Experience writing complex Ansible roles and playbooks.
Linux:
Deep knowledge of Linux internals, filesystems, CPU, memory, disk I/O, networking, and kernel tuning for database workloads.
Observability:
Experience with Prometheus/VictoriaMetrics, Grafana, and the ELK stack.
Scripting:
Proficiency in Python or Bash for automation and operational tooling.
Big Plus:
Kafka & Debezium: Experience configuring CDC pipelines from PostgreSQL or MariaDB using Debezium and Kafka Connect;
Kubernetes & Helm: Experience running stateful database workloads in Kubernetes, including database operators;
Cloud Platforms: Experience with managed database services and cloud infrastructure;
Analytical & NoSQL Databases: Knowledge of ClickHouse, MongoDB, Redis or other distributed data platforms;
Security: Experience with database access control, TLS, secrets management, auditing, and encryption;
Programming: Experience supporting applications written in Java, Go, Python, or similar languages.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport.
Opportunity to obtain an EU passport after 4 years of residence
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Provident fund (Cypus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family
Corporate mobile plan (unlimited in Cyprus with roaming included)
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Recruitment process
HR interview (45 minutes);
Technical interview (1.5 hour);
Final interview (1 hour);
Recommendations check;
Job Offer.
Location: Paris
Workplace: Remote
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
TEAM
Our Gaming team is made up of hybrid-casual, casual and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games.
This is an opportunity to bring your ideas to life, to create your games, in an enjoyable and benign working environment among gaming lovers. Your games will be published by the worldwide leader in this field. You will get the chance to join a newly created small studio, focusing on creating and testing new hyper casual game prototypes to be published by Voodoo. You will have autonomy, a strong impact on the ideation, and a unique opportunity to reach hundreds of millions of players. You will take an innovative approach to gameplay ideas/features and give them their own spin.
ROLE
With this role, you will be core to the company by contributing daily to important decisions with a multidisciplinary team of passionate and talented people. Flesh out the details of a game's design, oversee its testing, and revise the game in response to player feedback. Thanks to your creativity and your teamwork, let’s entertain millions of people with your hit games.
Our studios are looking for people who bring their own ideas and are always willing to compromise to move forward.
- Support the Art director in the ideation and execution of the game’s vision.
- Develop and optimize UX flows of new and existing features.
- Create and maintain a comprehensive UI Style Bible and reusable component libraries.
- Create high-quality 2D assets (menus, HUDs, buttons, icons, etc) and ensure optimal performance across mobile devices.
- Work with Game Designers and the Product Team to ensure UI supports gameplay and accessibility goals.
- Iterate quickly based on team feedback and live user data.
- Propose creative ideas to boost player engagement and improve the user experience.
- Nice to have: experience designing and implementing high-quality, scalable UI systems in Unity.
PROFILE
- 3–5 years of UI art experience in mobile games
- Proficient in Figma and Photoshop
- Comfortable handling the implementation of UI and assets into Unity.
- Experience building and maintaining UX/UI framework libraries within a game project
- Comfortable using AI tools to accelerate prototyping and asset creation
- Proactive mindset — able to identify product needs, source references, and drive solutions independently
- Strong portfolio showcasing excellent UI art, visual polish, readability, and attention to detail.
- Strong understanding of layout, composition, color, typography, visual hierarchy, iconography, and readability.
- Ability to work independently in a small team, organize your own work, and move features forward without heavy process.
- Nice to have: Experience creating UI animations, transitions, interaction feedback, or other motion design for game interfaces.
- Experience working with multiple stakeholders and driving alignment around the visual quality and direction of UI.
- Strong collaboration and communication skills.
- AI-first mindset: Comfortable using AI daily and building custom agents or reusable automations to speed up your work
- Passion for mobile games.
BENEFITS
• Best-in-class compensation
• Other benefits according to the country you reside
Location: Munich
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who we're looking for:AI Consultant to help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.The role is based in Munich, Germany.Key Responsibilities:Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.Support customer presentations and executive discussions around AI strategy.Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.Required Skills & Competencies:Strong skills in business analysis, process design, value mapping, and discovery.Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.Hands-on experience designing or launching AI-powered solutions or AI agents.Experience translating business requirements into solution designs.Experience working with enterprise customers and multiple stakeholders.Excellent executive communication and presentation skills.Strong analytical and systems thinking.Excellent spoken and written German and English.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group,
the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring an
Assistant Account Manager
to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
We’re looking for an
Assistant Account Manager to join our Supply crew
in Barcelona.
In Click&Boat, there are 3 main operational Business Units :
Supply:
deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales:
deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care:
represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
You will integrate the
Supply team
, a business unit composed of 10 people, strengthened by seasonal employees during summer, and organized by markets.
Working along with our
Account Managers,
you will play a key part in
guiding our boat owners through the journey with us
, and collaborating closely with
the Sales and Customer Experience crew members
across teams to deliver a high-quality experience.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for.
🛟 What floats your boat
With the guidance of your manager, you will perform the following tasks:
1) Onboarding new partners (80%)
You will be in charge of onboarding new partners who register on Click&Boat, and assist them throughout the creation of their boat listings (ad, pictures, etc.) as well as showing them how the platform works.
2) Side missions (20%)
You will be in take part on various operational tasks, including but not limited to:
Account Management: helping our partners to maximize the potential of their accounts (by updating the ads and ensuring that the calendars are up to date, for instance) and enhancing their engagement with the platform (answering their questions and doubts related to its use).
Monthly side operations: According to business needs you will be involved on side missions such as carrying out market researches or participating actively in the BU weekly/monthly presentations.
🧭 What you bring aboard
To be able to communicate with customers, you are
bilingual in Greek and speak fluently English
.
You have ideally a first experience (internship or student / summer job) in a customer facing role.
Dynamic and at ease on the phone, you enjoy advising and are an ongoing person. Customer satisfaction is your main source of motivation!
You are a team player who inspires trust, ready to take initiatives and battle for user satisfaction;
You are interested in start-up environments; you are proactive and ready to share your ideas to improve our services.
🌊 Bonus points (great to have, never a dealbreaker)
The knowledge of another language is highly valued.
If you have a boating background and interest, it’s even more perfect!
🗺 The hiring journey
Intro call with Talent Acquisition
Interview with your future manager and a business case
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Fijo-Discontinuo
Start date: January 7th or mid April 2027
Duration: 6 up to 9 months
Salary: 1 823 euros gross per month
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom.
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: Remote - US
About MariaDB
Are you ready to shape the infrastructure for a groundbreaking cloud database platform? MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
MariaDB Cloud
is revolutionizing the way businesses manage their data in the cloud. We're on a mission to provide a seamless, powerful, and user-centric Database-as-a-Service (DBaaS) solution that sets new industry standards. MariaDB Cloud is a Multi-cloud Database-as-a-Service platform offering, specializing in managing MariaDB, one of the most popular open-source relational database systems.
MariaDB Cloud
is more than just a database; it's a comprehensive and innovative platform that delivers continuous availability, autonomous operation, and serverless capabilities. We're redefining the database experience to make it more accessible, intuitive, and efficient than ever before.
The Opportunity
About the Role
We are seeking a Senior Software Engineer to join a small, high-ownership team building robust cloud infrastructure for our globally deployed relational database engine. You will design and implement the application layers, business logic, and API workflows at the intersection of data management, cloud operations, and relational database services—critical components that enterprise applications depend on for correctness, performance, and governance. This is a hands-on, end-to-end role. You will lead features from whiteboard to production: owning implementation, writing clean and scalable code, and leveraging deep expertise in cloud orchestration to ensure robust deployment across multi-cloud environments. Proficiency in Terraform is essential for managing our complex infrastructure and ensuring reproducible deployments. Our team is small by design, offering high individual impact and direct visibility into engineering strategy. The ideal candidate has scaled infrastructure across multiple cloud providers and approaches every challenge with an ownership mindset—shipping production-grade systems that set new industry standards.
Key Responsibilities
8+ years of experience in software development with deep expertise in distributed systems and cloud-native architecture.
Proven track record of designing and operating multi-cloud infrastructure at scale across AWS, GCP, and Azure.
Advanced proficiency in Terraform for Infrastructure as Code (IaC) and complex cloud orchestration.
Expertise in containerization and orchestration using Kubernetes and Docker in production-grade environments.
Experience building and maintaining robust CI/CD pipelines for automated, scalable deployments.
Strong command of Go or Python for developing cloud-native applications, controllers, and automation tooling.
BS/MS in Computer Science or a related technical field.
Experience designing and implementing REST and/or gRPC APIs used by external consumers or frontend systems.
Knowledge of MariaDB server is a plus.
Required Qualifications
Experience
5+ years of professional software development experience, with at least 2 years focused on data-intensive applications, database-adjacent features, or enterprise software.
Demonstrated end-to-end ownership of a non-trivial production feature or module: you have taken something from functional specification through implementation to production.
Hands-on production experience deploying, debugging, and managing application services across at least two major public clouds (AWS, Azure, GCP).
Experience building or integrating with vector databases, embedding pipelines, semantic search, or retrieval-augmented generation (RAG) systems.
Prior work building LLM-based applications or workflows using AI agent frameworks (LangChain, LangGraph, CrewAI, AutoGen, or equivalent).
Technical Skills
Strong proficiency in Python for AI application development, alongside high proficiency in at least one backend language (such as Go, Java, or C++).
Deep, practical application of relational databases: writing complex SQL, structural indexing, query optimization, transactions, and schema design.
Experience implementing temporal data models, event-driven tracking, audit logs, or utilizing system-versioned tables.
Solid understanding of application security fundamentals: authentication, authorization, RBAC, row-level security, and multi-tenant data isolation at the application layer.
Proficiency with modern application monitoring tooling: structured logging, distributed tracing (OpenTelemetry), and functional alerting.
Experience designing and implementing REST and/or gRPC APIs used by external consumers or frontend systems.
Preferred Qualifications
Experience contributing to or maintaining open-source projects in the database, AI/ML application, or agent-tooling ecosystem.
Hands-on experience developing MCP servers or integrating A2A (Agent2Agent) protocols into production systems.
Familiarity with agent memory frameworks such as Mem0, Graphiti, or Letta.
Experience leveraging graph databases or multi-hop graph traversal (Neo4j, Kuzu, FalkorDB, or similar) within applications.
Background with in-memory data grids or semantic caching systems (Redis or similar) to optimize AI token usage.
Experience packaging applications for on-premises or air-gapped deployment environments, including regulated infrastructure.
Knowledge of MariaDB or MySQL application development, system-versioned tables, or temporal SQL.
Location & Job Info
Full-Time - Remote - US
Why Join Us
Compensation
The annual anticipated U.S. base salary range for this full-time position is $141,000-$185,000. Actual salaries may vary and fall outside of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies.
In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than the job description as posted. Salary is one component of MariaDB’s total rewards package. We provide a competitive benefits package. Additional benefits includes health insurance, life, and disability insurance, funds toward professional development resources, Flexible Paid Time Off (FPTO), paid holidays, 401(k), and parental leave, a massive degree of flexibility and freedom, just to name a few!
Salaries for candidates outside the U.S. will vary based on local compensation structures.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.
At MariaDB, we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
MariaDB does not sponsor work visas or relocation.
MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.
Location: Guildford
Workplace: onsite
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an IT Infrastructure Support Lead to join the team and help us in crafting the high calibre games our fans have come to expect.
Responsibilities
Lead and manage a team of Infrastructure Support Engineers, including performance reviews and career development
Coordinate the daily support workload, setting priorities and assigning work across the team
Make sure tickets and requests are correctly logged, categorised, prioritised, and assigned
Escalate unresolved or complex issues through the appropriate channels when needed
Oversee user onboarding and offboarding activities
Organise the preparation and delivery of workstations, laptops, and other IT equipment
Use Microsoft Intune for device management and application deployment across the organisation
Maintain the global IT asset inventory
Track software licence allocation and keep licence records accurate
Spot recurring support issues and drive improvements to processes, best practices, documentation, and standard procedures
Provide training and technical guidance to the Support Team on IT operational systems and procedures
Take part in the change management process
Support backup management, disaster recovery, and business continuity procedures
Keep monitoring systems running to help ensure system availability and reliability
Contribute to IT infrastructure upgrades and migrations
Ensure the team follows IT security standards and best practices
Requirements
Experience leading and managing an IT support team, including setting priorities, coordinating workloads, and supporting team development
Strong understanding of IT service management processes, including ticket ownership, prioritisation, escalation, incident management, request management, and service quality
Hands-on experience administering Microsoft Active Directory, including user accounts, groups, permissions, and Group Policy
Proficiency administering Google Workspace, including user accounts, groups, access, and core services
Familiarity with Microsoft Intune or a similar endpoint management platform, including device management and application deployment
A track record of coordinating user onboarding, offboarding, and IT equipment deployment
Background managing IT asset inventories and software licence records
Working knowledge of infrastructure operations, including monitoring, backups, disaster recovery, and change management
Good understanding of IT security standards and best practices
Strong organisational skills and the ability to manage multiple priorities
Strong written and verbal communication skills, with the ability to explain technical information clearly to technical and non-technical users
Flexibility to work outside normal working hours when required for planned infrastructure upgrades or migrations
Nice to Haves
Exposure to infrastructure monitoring platforms
A track record of supporting teams across multiple international locations and time zones
Experience supporting Perforce Helix Core and P4V
Familiarity with enterprise backup platforms
Comfort using PowerShell or other scripting tools to automate support and administrative tasks
Background in large-scale migration projects and operating system upgrades
Working knowledge of Windows, Linux, and macOS environments
What We Offer
An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
An open, collaborative environment where ideas are welcome and encouraged
A managerial team consisting of highly experienced game developers at the top of their fields
Sharing hobbies and passions with like-minded colleagues
Inclusive environment with many activities organized by the studios or the employees
Commitment to making the best game possible for the fans, including listening to community feedback
Location: Paris, France
Workplace: Hybrid
About Ledger
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.
The mission of the Senior Product Manager - Earn is to own and grow one of Ledger Live's core value pillars: helping millions of users put their crypto to work safely, directly from self-custody. You will define and drive the roadmap for Earn - spanning staking, stable yield savings, and partner-powered yield products - turning Ledger's security promise into a real, recurring source of value for our users and for the business.
What you’ll be doing:
- Product Strategy & Vision: Defining the vision and driving the roadmap for the Earn scope, and translating it into a clear, prioritized quarterly plan that balances new yield opportunities, platform scalability, and user trust.
- End-to-End Ownership: Driving initiatives from discovery through launch and iteration — writing PRDs, defining success metrics, and partnering closely with engineering, design, and embedded software to ship features that work flawlessly on both the app and the device.
- Data-Driven Decision Making: Using Mixpanel and other analytics tools to understand user behavior across the Earn funnel, identify drop-off points, and prioritize the roadmap based on evidence rather than opinion.
- Partner & Ecosystem Management: Partnering with yield and staking partners, negotiating rev-share terms, and evaluating new integrations to expand what “earning with Ledger” means for our users.
- Cross-Functional Leadership: Acting as the central point of alignment between Product, Design, Engineering, Marketing, Legal, and Compliance — especially given the regulatory sensitivity of yield-generating products in crypto.
- Team & Stakeholder Communication: Producing sharp, decision-ready documentation (roadmaps, product vision docs, dashboards) that can be handed directly to leadership and collaborators without further editing.
What we’re looking for:
- Product Strategy & Vision: Defining the vision and driving the roadmap for the Earn scope, and translating it into a clear, prioritized quarterly plan that balances new yield opportunities, platform scalability, and user trust.
- End-to-End Ownership: Driving initiatives from discovery through launch and iteration — writing PRDs, defining success metrics, and partnering closely with engineering, design, and embedded software to ship features that work flawlessly on both the app and the device.
- Data-Driven Decision Making: Using Mixpanel and other analytics tools to understand user behavior across the Earn funnel, identify drop-off points, and prioritize the roadmap based on evidence rather than opinion.
- Partner & Ecosystem Management: Partnering with yield and staking partners, negotiating rev-share terms, and evaluating new integrations to expand what “earning with Ledger” means for our users.
- Cross-Functional Leadership: Acting as the central point of alignment between Product, Design, Engineering, Marketing, Legal, and Compliance — especially given the regulatory sensitivity of yield-generating products in crypto.
- Team & Stakeholder Communication: Producing sharp, decision-ready documentation (roadmaps, product vision docs, dashboards) that can be handed directly to leadership and collaborators without further editing.
At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
- Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
- Health & Wellness support - Health and Life Insurance.
- Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
- Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
- Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Location: Remote - Japan
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
Alpaca Japan is the Japanese subsidiary of Alpaca, a U.S.-based fintech group, and is registered as a Type I Financial Instruments Business Operator with the Kanto Regional Finance Bureau (Registration No. 3024). We provide securities trading infrastructure and operational services to financial institutions in Japan.
As our business and product offerings continue to expand, we are seeking a Securities Operations Specialist to oversee back-office operations, primarily for Japanese equity trading.
In this role, you will be responsible for a broad range of day-to-day brokerage operations, including settlement, cash movements, position and balance reconciliation, corporate actions, and customer account administration. You will also work closely with global teams and external stakeholders, to ensure accurate and stable operations and continuously improve operational processes.
We are looking for someone who can proactively identify issues, take ownership, and collaborate effectively with relevant stakeholders in a fast-paced startup environment.
Key Responsibilities:
Manage end-to-end back-office operations for Japanese equity trading, including post-trade processing, clearing and settlement, delivery of securities and funds, deposits and withdrawals, and position and cash reconciliation
Manage customer account opening and ongoing account administration
Oversee the segregation of customer assets and prepare or review statutory books and records, customer statements, and regulatory reports
Manage corporate actions, including dividends, stock splits, and shareholder benefits, as well as related tax and withholding operations
Coordinate with counterparties, clearing and settlement institutions, custodians, and other external stakeholders
Handle and escalate operational issues, exceptions, and trade discrepancies
Establish and improve operational processes, procedures, and internal control frameworks
Communicate in English with global teams, including teams based in the United States
Qualifications (required):
At least three years of hands-on experience in Japanese equity back-office operations at a securities firm, with practical knowledge of areas such as post-trade processing, clearing and settlement, cash and position management, securities accounting, customer accounts, segregation of customer assets, and corporate actions
Understanding of the Japanese securities market and its clearing and settlement framework, including the Japan Securities Depository Center (JASDEC)
Practical experience with, or knowledge of, statutory books and records and regulatory reporting
Business-level proficiency in both Japanese and English. English proficiency must be sufficient for business communications by email and chat, reviewing documents, and participating in meetings
Ability to manage multiple responsibilities accurately, take initiative, and work effectively with relevant stakeholders
Qualifications
(
preferred):
JSDA Internal Control Manager qualification
Knowledge of Japan-specific account structures and tax regimes, including NISA and specified brokerage accounts
Middle and back-office experience with Japanese and foreign equities, particularly Japanese equities
Experience launching new services or establishing and improving operational frameworks
Experience working in a startup or other fast-paced environment
Experience improving operational efficiency, including through system changes
Language Requirements:
Ability to perform business responsibilities in both Japanese and English
Work Conditions:
Full-time employee
In-office attendance is required for system access around 3 times a week.
職種名:
証券オペレーションスペシャリスト（日本株）
職務概要:
Alpaca Japanは、米国発のフィンテック企業Alpacaグループの日本法人であり、関東財務局長（金商）第3024号登録の第一種金融商品取引業者です。日本の金融機関向けに、証券取引に関するインフラおよびオペレーションサービスを提供しています。事業および取扱商品の拡大に伴い、日本株取引を中心とした証券バックオフィス業務を担うオペレーションスペシャリストを募集します。
本ポジションでは、日本株の決済、入出金、残高照合、コーポレートアクション、顧客口座管理など、証券会社における日々のオペレーションを幅広く担当していただきます。また、米国を含むグローバルチームや社内外の関係者と連携し、正確かつ安定的な業務運営およびオペレーションプロセスの改善に取り組んでいただきます。
変化の速いスタートアップ環境において、自ら課題を発見し、関係者と連携しながら主体的に業務を進められる方を求めています。
主な業務内容:
日本株取引に関するバックオフィス業務全般（約定後処理、清算・決済、証券・資金の受渡し、入出金および残高照合）
口座開設・顧客管理業務
顧客資産の分別管理ならびに法定帳簿、顧客向け帳票および当局報告への対応
配当、株式分割、株主優待等のコーポレートアクションおよび税務・源泉徴収に関する業務
取引先、決済機関、カストディアンその他の外部関係者との連携
オペレーション上の問題や例外取引への対応およびエスカレーション
業務プロセス、手順書および内部管理体制の整備・改善
米国を含むグローバルチームとの英語によるコミュニケーション
応募資格:
＜必須＞
証券会社における、3年以上の日本株取引に関するバックオフィス業務全般経験（約定後処理、清算・決済、入出金・残高管理、証券会計、顧客勘定および分別管理、コーポレートアクション）の実務経験・知識
日本の証券市場および証券保管振替機構を含む清算・決済制度に関する理解
法定帳簿および当局報告に関する実務経験または知識
ビジネスレベルの日本語・英語力（英語は、メール・チャット、資料の読解、会議での業務上のコミュニケーションができること）
複数の業務を正確に管理し、関係者と連携しながら主体的に対応できること
＜あると望ましい＞
内部管理責任者資格
NISA・特定口座など、日本固有の口座・税制に関する知識
日本株式・外国株式、特に日本株式のミドル・バックオフィス業務経験
新規サービスの立ち上げやオペレーション体制の構築・改善に携わった経験
スタートアップまたは変化の速い環境での勤務経験
システム変更等、業務効率改善経験
言語:
日本語および英語の両方で業務遂行が可能
勤務条件:
正社員
リモート勤務可能だが、週に数回程度システム利用のための出社が必要
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Dubai
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Qualifications:
5+ years of commercial experience in Business and Sales Management in the
electronic security industry
.
Sales experience in the UAE region, operating from Dubai.
Strong technical knowledge of electronic security systems
,
including access control, video surveillance, intrusion detection.
Proven track record of being involved in the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals.
Developing and implementing successful sales strategies.
Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level.
Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions.
Ability to manage and prioritize multiple projects and tasks simultaneously.
Knowledge of the latest technologies and trends in electronic security, such as cloud-based solutions, IoT, and AI-based analytics.
A strong combination of technical knowledge, sales expertise, and strong communication skills.
Conversational English and Arabic required
Key Responsibilities:
Achievement of Sales Targets: Consistently meet or exceed assigned sales targets and key performance indicators (KPIs) on a quarterly and annual basis.
Develop and implement a strategic business development plan in the UAE, aligned with company objectives and market trends.
Identify, evaluate, and onboard new partners across the region, ensuring coverage in key markets and verticals.
Identify and pursue new business opportunities that align with the company's growth strategy.
Develop and maintain relationships with key clients, partners, and stakeholders.
Conduct market research to identify new trends, opportunities, and potential risks.
Analyze market data to develop and execute effective sales strategies.
Collaborate with cross-functional teams to ensure the successful delivery of products and services.
Prepare and deliver presentations to potential clients and partners.
Negotiate contracts and agreements with clients and partners.
Manage and prioritize multiple projects and initiatives simultaneously.
We offer:
Competitive wages - and a transparent motivation system.
A product that sells itself.
Freedom to make decisions and implement ideas.
A zero bullshit culture.
A strong and well-coordinated team of professionals.
Ambitious tasks and challenges.
Opportunity to work with the most recognized security system and develop your career.
If you are a results-driven individual with a passion for business development, we would love to hear from you. Please submit your resume in English for consideration.
Location: Lugano, Switzerland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As a Senior Frontend Engineer, you’re not just building interfaces—you’re translating AI intelligence into meaningful human experiences. Your work directly impacts how users perceive, trust, and rely on
QV.AC
, making you essential to the company’s success in the competitive local AI assistant market
Responsibilities
Deliver new features and bug fixes with a focus on reliability, performance, and user satisfaction
Maintain high codebase quality through consistent coding standards, code reviews, and automated testing
Design and develop responsive, high-performance UI and application state ensuring seamless user experiences across platforms
Proven experience with React/Preact and modern JavaScript/TypeScript in production-scale applications.
Strong competency in state management (Redux, Redux Toolkit, Zustand, or similar).
Ability to write modular, maintainable, and well tested code.
Solid skillset in testing & debugging complex frontend applications.
Deep interest or experience with P2P technologies or distributed systems.
Comfort working in a remote, globally distributed team; good communication skills.
Preferred Qualifications
Experience with desktop application development (Electron, Tauri, or similar runtimes).
Familiarity with video/audio APIs (WebRTC, media streams) and real-time communication.
Demonstrated ability to optimize UI performance: rendering, memory management.
Experience building cross platform applications (macOS, Windows, Linux, etc).
Bonus: Past contributions to OSS projects, especially in P2P or decentralized tech.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is actively looking for a strategic-thinking, resourceful and highly driven Account Management Specialist to nurture and maintain long-term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.
You will be the first point of contact to a merchant post integration process and provide valuable business insights. You will act as the voice of our product and ambassador of our brand, becoming a trusted advisor and strategic partner to our merchants. Key for success will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win-win scenarios and promote the value proposition.
The ideal candidate is an independent, hard-working individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. If you are eager to join a growing, fast-paced, start-up company and contribute to crafting its future, this is the role for you to make a difference.
How you’ll make an impact
- Grow a portfolio of existing merchants by identifying expansion opportunities, cross/upselling Checkout’s value add services.
- Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.
- Analyse payment performance and provide recommendations to optimise payment flow
- Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs
- Tracking merchant project deliverables and ensuring merchant activities are updated within SalesForce, Clari, and other CRM tools.
- Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience
- Data-based decision making - not afraid of diving into numbers to ensure merchants have confidence in our ability to provide meaningful and metric-driven insights.
What we’re looking for
- 1-2 + years experience in a B2B Account Management, Relationship Management, Sales role or Customer Success role
- Experience in the FinTech and/or Payments industry is preferred
- A strategic problem solver with excellent project management skills and is not afraid to get their hands dirty
- Customer-centric approach with robust relationship-building skills
- Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently
- Proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing internal and external stakeholders.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: San Francisco
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The ideal candidate thrives in an entrepreneurial environment and consistently outperforms goals. Prior experience in building and scaling platform integrations is essential. Existing platform-specific industry knowledge and network are a valuable bonus.
What you’ll do
- Be the technical owner throughout the partner integration lifecycle, including technical discovery with partner, selection and SOW process for System Integrators for building new integrations, and technical project management.
- Be the interface between partnerships and product/engineering teams, both internally and externally.
- Provide subject matter expertise on platforms for merchants, assist merchant RFPs and technical questions wherever platforms are relevant, and be the escalation point for routing issues to partner technical contacts
- Provide input to partnership and product teams on technology trends, integration gaps, future features and platform product roadmaps.
- Technical evangelist for platform partners internally and externally.
- Build integrations into tech stacks, including APIs.
- Run debugging and UAT testing, as well as reviewing code.Act as the core technical owner throughout the partner integration lifecycle, encompassing technical discovery, selection of System Integrators, drafting Statements of Work (SOWs) for new integrations, and technical project management.
Qualifications
- 8+ Years experience in a Solutions Engineering, Partner Engineering, Implementation Engineering or similar role (payments industry a bonus).
- Knowledge / experience working with eCommerce platforms, subscription management platforms, and ERPs.
- Highly familiar with API-based integration methods.
- Development experience in frontend and backend web technologies, such as JavaScript, PHP, C# or others.
- DevOps experience from a technical and customer solutions point of view.
- Strong communicator who can both explain high-level takeaways and drill into technical details with clarity.
- Confident working closely with product and engineering teams.
- Highly organised and able to prioritise shifting workloads and responsibilities effectively.
- Able to thrive in a fast-paced environment.
- Fluent in English
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
Join Mistral AI’s Defense team to build software for defense institutions and industry.
We are looking for an experienced software engineer with strong engineering fundamentals and a background in data engineering or transactional, analytical or distributed systems. You will help shape the architecture, write production code and own substantial software components, from design through deployment and operation.
This role offers the scope and autonomy of a senior technical individual contributor in a small team. It is particularly suited to engineers operating at Senior or Staff level in demanding product engineering environments who want broad ownership and to stay deeply involved in implementation.
WHAT YOU WILL DO
- Design and build services for data ingestion, transformation, storage, querying and operational workflows.
- Develop shared data models, APIs and SDKs that help engineers build applications on a consistent foundation.
- Make authorization a core part of the architecture: define and enforce which users, applications and agents can access data or perform actions, with clear audit trails.
- Solve problems involving data consistency, schema evolution, concurrency, performance and failure recovery across services and data systems.
- Turn needs from our applied engineers and defense users into reusable software capabilities, making pragmatic choices about what to build and how to evolve them.
- Own delivery end to end, including implementation, testing, observability, debugging and maintainability in demanding deployment environments.
- Use AI coding tools and coding agents extensively to accelerate implementation, testing, refactoring and debugging. Help the team improve these workflows while maintaining a high engineering standard.
WHAT WE ARE LOOKING FOR
- Strong practical familiarity with AI coding tools and agentic engineering workflows. You use coding agents regularly, can break complex work into well-scoped tasks, provide effective context, review generated code and validate the result through tests and debugging. You remain accountable for the architecture, correctness, security and maintainability of what you ship.
- A strong track record of building and operating production software, with substantial ownership of complex systems.
- Experience in data engineering or in building transactional, analytical or distributed systems. You understand the trade-offs behind data models, storage, query execution and service boundaries.
- Experience building products where access control, permissions and data governance are central to how the system works. Work on platforms such as Foundry, or systems with comparable requirements, is particularly relevant.
- Broad software engineering skills and the ability to move between architecture, implementation and production debugging. You are comfortable working across unfamiliar parts of a codebase.
- Strong proficiency in Python or another programming language, solid SQL skills and the ability to become productive quickly in a Python and TypeScript environment.
- High autonomy and sound judgment: you can turn an ambiguous problem into a concrete plan, make technical decisions and deliver useful increments with limited supervision.
- A collaborative approach to technical leadership through code, design discussions, reviews and mentoring, and a clear motivation to build software for defense institutions and industry.
NICE TO HAVE
- Experience building a data platform or developer product used by other engineering teams.
- Experience with fine-grained authorization, multi-tenant architectures, data lineage or auditable operational workflows.
- Experience with self-hosted software, restricted networks or other demanding deployment constraints.
- Familiarity with LLM applications and their integration with data and tools.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Home-based, Mexico
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ROLE PURPOSE
The Periodic Review Due Diligence Specialist is responsible for conducting AML periodic reviews and AML event driven reviews of merchants and sub merchants to ensure customer information, ownership structures, business activity, transaction profiles and supporting documentation remain accurate, current and compliant with internal standards and applicable regulatory requirements.
The role supports Checkout.com http://Checkout.com’s ongoing monitoring framework by assessing whether a merchant’s existing risk rating and due diligence level remain appropriate, and taking the appropriate action through case management, escalation and stakeholder engagement.
The role is also expected to embody Checkout.com http://Checkout.com’s Operating Principles in how work is performed: putting the customer first through high-quality review outcomes and clear communication, acting with ownership and urgency, maintaining a high bar for accuracy and evidence, collaborating as one team across stakeholders, and continuously improving review quality, process discipline and operational effectiveness.
KEY ROLES AND RESPONSIBILITIES
- Conduct end-to-end AML periodic reviews and AML event driven reviews of merchants and sub merchants in line with internal procedures, policy requirements and review timelines.
- Review merchant information including ownership structure, business activity, line of business, processing activity, regional exposure and supporting documentation to ensure and confirm that the customer profile remains accurate and complete.
- Assess whether the merchant’s risk rating and due diligence level remain appropriate based on current information and review findings.
- Complete required review actions within the relevant internal systems and tools, including Salesforce and Fircosoft Compliance Link.
- Manage periodic review cases from assignment through closure, ensuring statuses, sub-statuses, notes, evidence and outcomes are accurately maintained.
- Raise and manage Requests for Information (RFIs) with merchants, account managers or internal stakeholders where documents or clarifications are required.
- Perform enhanced due diligence reviews where required for higher-risk merchants, including analysis of risk triggers, supporting documentation and rationale for final decisions.
- Escalate cases appropriately where review findings, risk indicators or policy triggers require secondary review or approval.
- Maintain clear, accurate and audit-ready case commentary, review notes and evidencing to support decisions taken.
- Immediately escalate unusual or suspicious activity in line with internal reporting obligations.
- Support quality, control and continuous improvement initiatives by highlighting process gaps, tool issues, documentation weaknesses and operational inefficiencies and suggesting solutions.
- Contribute to consistent decision-making, knowledge sharing and strong operational discipline across the periodic review team.
INDIVIDUAL PROFILE
The ideal individual is a detail-oriented and risk-aware specialist with strong AML and customer due diligence knowledge, sound judgement, and the ability to manage a high volume of cases while maintaining quality and discipline. They should be comfortable analysing customer information, identifying discrepancies, following structured procedures and documenting decisions.
They should also be able to communicate clearly with both internal and external stakeholders, manage competing priorities, and escalate issues promptly where risk, policy or operational thresholds are met.
SKILLS
- 3+ years' relevant work experience.
- Strong understanding of AML, KYC, KYB, CDD and EDD principles.
- Ability to review and interpret corporate documents, ownership structures and merchant information.
- Strong analytical and investigative skills, with the ability to identify inconsistencies, red flags and material changes in risk profile.
- Ability to make structured, evidence-based decisions in line with policy and procedural requirements.
- Strong written communication skills for case notes, RFIs, internal escalations and stakeholder updates.
- Good stakeholder management and follow-up discipline.
- Ability to manage workload effectively across multiple live cases and deadlines.
- Strong attention to detail and data accuracy.
- Good judgement in identifying when to escalate or seek secondary review.
- Ability to work with case management and due diligence tools.
- Comfortable using internal platforms and review-supporting tools as required.
- Ability to work within controlled processes while remaining adaptable to system and procedural changes.
CORE COMPETENCIES
- Risk awareness and sound judgement
- Analytical thinking
- Investigative mindset
- Attention to detail
- Decision quality
- Accountability and ownership
- Organisational and time management skills
- Clear written and verbal communication
- Collaboration and teamwork
- Resilience under workload pressure
- Process discipline and compliance mindset
- Continuous improvement orientation
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
ОфисSan Francisco, CA; New York, NY
ОфисSan Francisco, CA; New York, NY
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
УдалённоParis
ОфисMunich
ГибридBarcelona, Spain
УдалённоseniorRemote - US; MariaDB does not sponsor work visas or relocation
ОфисleadGuildford; A track record of supporting teams across multiple international locations and time zones
ГибридseniorParis, France
УдалённоRemote - Japan; In-office attendance is required for system access around 3 times a week
УдалённоDubai
УдалённоLugano, Switzerland
ОфисEbene
ОфисSan Francisco
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Автоотклики