Location: Worldwide; Philippines
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Title: CPT-11530 Commercial Insurance Administrative & COI Processing VA
Independent Contractor – CPT-11530 Commercial Insurance Administrative & COI Processing VA/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are seeking a detail-oriented and reliable Commercial Insurance Administrative & COI Processing VA to provide ongoing administrative support to a U.S.-based insurance operation.
The VA will assist with Certificates of Insurance (COIs), loss control and inspection follow-ups, commercial client and carrier communications, renewal information gathering, shared inbox management, endorsement requests, and agency management system (AMS) data entry.
The ideal candidate has at least 2 years of remote administrative or virtual assistant experience, preferably supporting U.S.-based insurance brokers, agencies, or back-office operations. Experience working with U.S. insurance Agency Management Systems (AMS), particularly Applied Epic, and carrier portals is highly preferred.
This is a long-term, ongoing position for someone who is highly organized, accurate, proactive, and comfortable communicating professionally with U.S. clients and insurance carriers.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
1. Certificates of Insurance (COI) Processing Intake & Verification
Receive COI requests through email, client portals, or phone.
Review requests and verify active policy status and coverage limits within the agency management system.
Confirm certificate holder information, names, and addresses for accuracy.
Prioritize COI requests for prompt processing, recognizing that many requests are time-sensitive and clients may need the certificates to provide to third parties.
Support an average volume of approximately 5–10 COI requests per day while maintaining the agency's expected turnaround time.
Issuance
Prepare and issue standard ACORD forms, including:
ACORD 25 – Certificate of Liability Insurance
ACORD 28 – Property Insurance.
Tracking & Delivery
Deliver completed certificates to insureds and third-party certificate holders.
Log all certificate issuances accurately in the agency management system.
Track special endorsement requests and certificate holder requirements.
Follow up on outstanding COI-related items as needed.
2. Loss Control & Inspection RecommendationsCarrier Follow-Up
Monitor and track loss control or inspection reports received from commercial insurance carriers.
Review outstanding recommendations and identify items requiring client action.
Serve as the liaison between commercial clients and insurance carriers throughout the inspection-recommendation process, helping ensure required recommendations are completed within the applicable timeframe.
Coordinate the collection and return of completed recommendation documentation, including signed documents and photographs of completed corrective actions, to the insurance carrier for closure.
Client Outreach
Contact insureds via email and phone to request outstanding risk-improvement items.
Request photos, documentation, or other compliance materials required by underwriters.
Follow up with clients until required documentation is received.
Status Tracking
Update inspection and loss-control progress in the agency management system.
Log proof of completion and supporting documentation.
Notify the appropriate Account Manager when requirements have been satisfied.
3. Insurance Carrier & Client Follow-Ups
Follow up with commercial insurance carriers and clients regarding missing information and documentation.
Request signed applications, supplemental forms, audit documents, and other outstanding items.
Maintain organized follow-up records and ensure pending items are tracked to completion.
Route time-sensitive or technically sensitive client requests to the appropriate licensed insurance professional when the request requires authorization or an insurance-agent response.
Manage incoming requests and determine the appropriate agent, producer, or internal staff member to handle matters outside the VA's scope.
Make outbound phone calls to commercial clients when necessary to obtain information, clarify outstanding requirements, and expedite follow-ups.
Assist with contacting clients regarding past-due billing and payment reminders, including communicating potential policy cancellation due to nonpayment, following the agency's instructions.
4. Renewal Information Gathering
Proactively contact commercial clients
60–90 days before renewal
.
Request updated information such as:
Payroll figures
Sales figures
Equipment schedules
Statements of Values (SOVs)
Other renewal-related documentation
Track outstanding renewal information and follow up as needed.
Ensure collected information is accurately documented and routed to the appropriate internal staff.
5. Shared Inbox Management
Monitor shared commercial service inboxes throughout the workday.
Review, organize, and triage incoming client requests.
Respond to routine inquiries when appropriate.
Identify urgent or sensitive matters and promptly flag them for licensed staff.
Maintain organized records of requests and follow-ups.
Triage incoming requests from the shared inbox and route each request to the appropriate agent, producer, or internal staff member based on the nature and urgency of the request.
Prioritize time-sensitive requests and ensure matters requiring licensed-agent involvement are escalated promptly.
6. Agency Management System & Data Entry
Maintain accurate and up-to-date client records within the agency management system.
Update:
Client contact information
Locations and location schedules
Policy information
Other relevant account details
Perform accurate data entry and document updates.
Ensure information is entered consistently and accurately across applicable systems.
Maintain complete activity and communication records in Applied Epic as part of the ongoing servicing of client accounts.
Maintain supporting electronic records and documentation using the client's prescribed file organization and naming conventions.
7. Endorsement Request Intake
Receive and review mid-term policy change requests.
Gather the necessary information and supporting documentation for requests such as:
Vehicle additions or deletions
Address changes
Driver updates
Other policy changes
Queue complete requests for internal processing.
Follow up on missing information before routing requests to the appropriate staff.
As proficiency develops and with appropriate training and authorization, assist with processing policy changes directly through insurance carrier platforms, including updating policy information and issuing revised insurance documents or identification cards.
8. Assistant Account Manager / Producer Support
As the VA gains proficiency in the agency's workflows, provide expanded support as an Assistant Account Manager / Client Service Representative for an assigned producer.
Support an assigned producer with administrative and client-service tasks that may develop beyond COI processing based on business needs and demonstrated proficiency.
Assist with insurance quoting activities across multiple carrier platforms following appropriate training and direction.
Develop familiarity with the assigned producer's workflow and provide ongoing administrative and client-service support as the role expands.
Assist with initial client intake and incoming client calls as responsibilities expand.
Provide administrative support for commercial account invoicing and billing-related communications.
Assist with marketing activities for new business and renewals of existing commercial accounts.
Support additional commercial account servicing responsibilities as the VA becomes familiar with the agency's systems and workflows.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Minimum 2 years of remote administrative or virtual assistant experience.
Insurance industry experience is highly preferred, particularly experience supporting:
U.S. insurance brokers
Insurance agencies
Commercial insurance operations
Insurance back-office administrative teams
Hands-on experience with U.S. Agency Management Systems (AMS) is preferred.
Experience with Applied Epic is highly preferred.
Familiarity with major insurance carrier portals is a strong advantage.
Strong understanding of administrative workflows, documentation, and follow-up processes.
Excellent written and verbal English communication skills.
Professional and confident phone and email communication with U.S. clients and carriers.
Exceptional attention to detail, especially when reviewing policy information, documents, names, addresses, and certificate holder details.
High level of accuracy in data entry and document processing.
Ability to manage multiple requests and follow-ups while meeting deadlines.
Organized, dependable, and proactive.
Able to work independently while knowing when to escalate issues to licensed staff.
Required Software & Applications:
Use the same software and applications currently used by the existing VAs.
Agency Management System (AMS)
Applied Epic
Insurance Carrier Portals
Email / Shared Service Inbox
Client Portal
ACORD Certificate Processing Tools/Systems
Other systems currently used by the existing VA
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:30 AM–5 PM or 9 AM–5:30 PM, including a 30-minute lunch break
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 8:30 AM–5 PM or 9 AM–5:30 PM, including a 30-minute lunch break
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A– (Neutral and Excellent written and communication skills)
REGION PREFERENCES: Philippines
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
УдалённоФилиппины; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Location: Uzbekistan; Kazakhstan; Georgia; Armenia
About the Role
We're looking for a Senior Engineering Manager to lead two squads:
Platform
and
Integrations
. Platform owns the foundation every product squad builds on: infrastructure, CI/CD, observability, identity/auth and developer tooling. Integrations connects Super Dispatch with partners and third-party systems. Reporting to the CTO, you'll set technical and product direction for both teams, run delivery and grow your engineers, while staying hands-on in the code.
What You'll Do
Execution & delivery
Act as product owner for Platform and Integrations work: gather needs from product squads and partners, prioritize them and turn them into a clear roadmap.
Turn requirements into well-scoped, sequenced work, and set and hold delivery milestones for both teams.
Track team health at each stage of the SDLC; unblock bottlenecks and adjust process as needed.
Keep both teams aligned with other Engineering squads, and communicate roadmap, trade-offs and risk clearly to Product, Engineering and other stakeholders.
Technical leadership
Set a technical vision tied to company goals and plan ahead for scale.
Own the technical roadmap for both teams, including strategic tech debt: identify it, size the cost/benefit and drive prioritization.
Stay hands-on: write and review code in Java, Python or Go when the team needs it, and weigh in on system design, API contracts and scaling trade-offs.
Work closely with infrastructure and DevOps (cloud, Kubernetes, CI/CD, monitoring), join incident RCAs for production issues and help keep the platform reliable.
Set the bar for engineering quality: PR review standards, test coverage for new code, a rollback plan before any deploy, and monitoring and alerts that are actively maintained.
People
Run regular 1:1s, coaching and performance reviews; guide career growth and delegate ownership.
Own headcount planning, hiring and onboarding for both teams.
Track and improve engineer velocity and quality.
Competencies
If you consider yourself an eager learner, a conscientious worker, and a thoughtful, kind, supportive human, you might just thrive at Super Dispatch.
To be successful, you will need a combination of problem-solving, technical, and communication skills. We expect you are:
Proactive - you act without being told what to do. You bring new ideas to the company.
Flexible / Adaptable - you adjust quickly to changing priorities and conditions. You cope effectively with complexity and change.
Move fast - you execute quickly and get things done.
Growth driven - you seek growth in learning, efficiency, and celebrate wins.
Customer focus - you are truth-seeking and can empathize with customers. You patiently listen and take feedback to solve problems for customers.
Communication - You can comfortably communicate in English (speaking and writing). You are able to share knowledge and experience with team members via documentation.
As a manager:
You are comfortable managing team members with different skill sets from your own.
You can communicate expectations clearly to all team members, solicit and deliver individual feedback frequently (not just in the scope of review periods).
You have the ability to run effective 1-on-1s, group discussions, planning sessions, and retrospectives.
You are capable of identifying the most high-value projects and keeping your team focused on these projects.
You can prioritize, create alignment, and provide clarity. Beyond being autonomous and guiding your team, you take ownership of problems that you see across the organization, even if they are beyond your defined responsibilities.
You can develop processes and remove hurdles to facilitate great and fast execution by your team.
You have a high tolerance for ambiguity and change, especially around organizational structure and the boundaries of your role. You enjoy jumping into whatever areas need attention and learning as-you-go.
You are able to make decisions in the presence of ambiguity to create clarity for your reports and teams.
You value empathetic and direct communication, particularly when giving and receiving feedback.
You have expertise and interest in growing teams: interviewing junior and senior engineers, collaborating with a recruiting team, smoothly onboarding new team members.
You have strong data-driven prioritization skills and you are unafraid to say no to any level of authority, when things don't look right.
You have the ability to make sound "code quality vs speed of development" trade-offs.
Minimum requirements
You have Advanced-level English skills, especially Speaking and Writing.
You have at least 3 years of experience managing engineering teams of 10-15 people; experience managing two teams at the same time is a strong plus.
You have 5+ years of experience developing software as an IC engineer, with strong hands-on experience in
Java, Python or Golang
, and you still enjoy coding.
You have product management experience: owning a roadmap, prioritizing with stakeholders and making scope trade-offs.
You have DevOps/infrastructure experience (cloud, Kubernetes, CI/CD, monitoring). Working closely with DevOps engineers counts even if it wasn't your direct report.
You have demonstrated experience in Lean/Agile management practices and have delivered several large projects in the past 3 years.
Plus points
Experience on Platform, infrastructure or SRE teams.
Experience building or managing integrations: public APIs, partner integrations, webhooks, event-driven systems (RabbitMQ, Kafka).
You have managed engineering teams at startups, particularly during periods of rapid growth and organizational change.
You have rolled out engineering and management practices (code review, performance reviews, levels and ladders) where they didn't exist before.
You've managed teams that are partially (or entirely) remote.
Hands-on experience with Datadog and Metabase.
Russian language.
What We Offer
Great Culture - We strive for transparency and you’ll work with like minded highly motivated people excited about solving complex problems
Remote First Culture - We’re a 100% distributed team!
Gym/Wellness Stipend - We provide a monthly stipend for gym memberships ($50/month)
Generous Time Off - Flex PTO policy so you can take the time you need, when you need it, as well as 12 weeks paid maternity leave and 6 weeks paid paternity leave
Great gear – we’ll set you up for success with the right tech and help you outfit your home office, if needed.
Location Requirement
We’re especially interested in candidates located in Eastern European or Central Asian regions.
Does this sound like you? We'd love to hear from you if so.
Location: Intellias
Meet your recruiter
Carmen Beck
carmen.beck@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
Fullstack AI Product Engineer
Middle
United States
Office
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See the impact you make as an Applied AI Software Engineer delivering production‑ready solutions from day one.
What project we have for you
Our client is seeking an Applied AI Software Engineer to design, build, and deliver internal tools that improve the day-to-day effectiveness of engineering teams across requirements, validation, and UX/UI functions.
The engineer will develop production-ready, AI-enabled applications that integrate existing models, LLM APIs, and AI services into practical business workflows. Typical solutions may include tools that generate engineering reports from structured inputs and prompts, or video-analysis workflows that identify activities in uploaded video, capture time-stamped events, and produce concise summaries.
This is an execution-focused software engineering role, not an AI/ML research or model-development position. The successful candidate will use technologies such as Python, JavaScript/React, and AWS services to build reliable end-to-end pipelines, user-facing applications, and integrations that meet enterprise quality, security, and usability expectations.
Working closely with engineers and cross-functional stakeholders, the candidate will help turn operational needs into maintainable AI-enabled tools and deliver them through established development practices. This is a full-time, fully onsite position in Raymond, Ohio, performed five days per week during standard business hours.
What you will do
Independently engage with requirements, validation, UX/UI, and other engineering stakeholders to understand current workflows, pain points, process gaps, and opportunities for automation or AI-enabled improvement.
Elicit and clarify ambiguous business needs; translate them into practical problem statements, user journeys, functional requirements, acceptance criteria, technical designs, and incremental delivery plans.
Assess solution options and independently recommend appropriate architecture, AI services, cloud platforms, frameworks, and implementation approaches based on user value, technical feasibility, security, maintainability, cost, delivery timeline, and the existing engineering environment.
Design, develop, test, deploy, and maintain internal AI-enabled software tools that improve engineering productivity and operational workflows.
Build end-to-end applications and pipelines that process engineering artifacts and data—including documents, spreadsheets, structured data, images, and video and produce useful outputs such as reports, summaries, classifications, etc.
Integrate and orchestrate existing AI capabilities, including LLM APIs, managed AI services, computer-vision tools, and supporting libraries. This role focuses on applying existing models and services rather than training or developing foundational AI/ML models.
Develop maintainable backend services, APIs, data-processing logic, and automation primarily in Python; contribute to JavaScript/TypeScript and React-based user interfaces where needed.
Create prototypes or proof-of-concepts when useful to validate technical feasibility and user value, then evolve validated concepts into secure, reliable, supportable production solutions.
Establish appropriate AI-output evaluation and validation methods, including test cases, structured output controls, error handling, observability, logging, and human review where the workflow requires it.
Collaborate closely with cross-functional teams throughout discovery, implementation, testing, rollout, and continuous improvement; communicate scope, decisions, trade-offs, status, risks, dependencies, and technical limitations clearly.
Participate in technical design reviews, code reviews, testing, troubleshooting, release activities, and ongoing support; maintain clear technical documentation, user guidance, and required project records.
Perform assigned duties independently and in a timely, accurate, and professional manner.
Adhere to organizational policies, procedures, security expectations, and applicable quality and safety requirements.
What you need for this
Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, a related technical field, or equivalent practical experience.
Two or more years of professional experience in software engineering, including building, delivering, and maintaining production-quality applications, services, or internal tools.
Strong proficiency in Python, including writing clean, maintainable, testable code and debugging software issues.
Hands-on experience integrating existing AI capabilities into software solutions, such as LLM APIs, managed AI platforms, computer-vision services, or AI libraries.
Experience building backend services, APIs, data-processing workflows, automation, or system integrations.
Experience developing and deploying cloud-based applications using AWS, Azure, GCP, or similar platforms.
Ability to evaluate technical options and recommend practical tools, frameworks, and architecture approaches based on user needs, security, maintainability, delivery timeline, and existing team capabilities.
Ability to work effectively within established architecture, coding standards, version-control practices, and software-development processes with minimal onboarding.
Experience collaborating with engineering and non-engineering stakeholders to translate operational needs into practical technical solutions.
Strong written and verbal communication skills, including the ability to document technical decisions, communicate trade-offs, and clearly report delivery status, risks, and dependencies.
Ability to work full-time, onsite in Raymond, Ohio, five days per week during standard business hours.
Preferred Qualifications
Experience with AWS services; the current team primarily uses AWS, with services such as S3, Lambda, EC2, Bedrock, IAM, CloudWatch, and API Gateway potentially relevant depending on the solution.
Experience with JavaScript or TypeScript and React for internal web applications.
Experience applying generative AI to business or engineering workflows.
Familiarity with prompt engineering, structured outputs, model evaluation, retrieval-augmented generation (RAG), and validation methods for AI-generated results.
Experience working with enterprise engineering artifacts and data sources, such as Excel files, documents, video, databases, or structured and unstructured data.
Familiarity with Docker, CI/CD pipelines, automated testing, infrastructure-as-code, application monitoring, and production deployment practices.
Familiarity with secure development, identity and access management, data privacy, logging, and responsible-AI practices.
Experience working in agile or another structured enterprise software-development environment.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
AI
AWS
Python
Location: Intellias
Meet your recruiter
Carmen Beck
carmen.beck@intellias.com
https://www.linkedin.com...
Vacancy details
Management
Delivery Manager
Delivery Manager
United States
Office
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Our client is seeking a Technical Project Manager (TPM) to lead and coordinate complex software development initiatives across cross-functional teams. The TPM will be responsible for driving project execution, managing stakeholder communications, overseeing program governance, and ensuring alignment between business objectives, requirements, engineering delivery, and validation activities. The role requires a strong blend of technical understanding, project management expertise, and requirements management experience within a fast-paced automotive and software-defined vehicle environment.
What project we have for you
This project focuses on delivering next‑generation in‑vehicle digital experiences through a combination of Android/AOSP‑based In‑Vehicle Infotainment (IVI) applications and QNX/Linux‑based Instrument Cluster software. As part of the requirements engineering team, you will play a key role in defining, documenting, and maintaining clear, consistent, and traceable requirements across a wide range of vehicle functions.
What you will do
• Lead end-to-end planning, execution, and delivery of software development projects.
• Coordinate cross-functional teams, including Product Management, Systems Engineering, Software Development, QA, and Validation.
• Manage project scope, schedules, milestones, risks, dependencies, and issue resolution.
• Drive project governance, status reporting, and stakeholder communications.
• Facilitate alignment between business objectives, product requirements, and engineering execution.
• Support requirements elicitation, analysis, refinement, prioritization, and traceability activities.
• Ensure requirements are clearly documented and tracked throughout the development lifecycle.
• Monitor project health, KPIs, and delivery metrics, providing regular updates to stakeholders.
• Lead project review meetings, planning sessions, and risk management activities.
• Remove blockers and drive cross-functional decision-making to maintain delivery commitments.
• Support release planning and ensure readiness for key program milestones.
What you need for this
A delivery-focused Technical Project Manager with strong technical acumen and requirements management experience who can effectively bridge business and engineering teams, drive execution, manage risks and dependencies, and ensure successful delivery of software products in a complex automotive environment.
5+ years of experience as a Technical Project Manager, preferably software automotive industry experience.
• Proven experience managing complex software development projects.
• Strong understanding of Software Development Lifecycle (SDLC), Agile, Scrum, and delivery best practices.
• Experience working closely with engineering teams and technical stakeholders.
• Strong requirements management experience, including requirements analysis, documentation, and traceability.
• Hands-on experience with Jira, Confluence, Codebeamer, or similar tools.
• Ability to manage multiple workstreams, dependencies, and competing priorities.
• Excellent stakeholder management, communication, and facilitation skills.
• Experience in Automotive, EV, Embedded Systems, Connected Vehicle, or Digital Product development is preferred.
• Familiarity with ASPICE and Systems Engineering processes is a plus.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: Chicago
As a Customer Enablement Manager, you will help enterprise customers turn Asana into an effective way of working across their organization. You will own a portfolio of customers, providing a variety of enablement activities, including discovery, workflow consultation, strategic enablement, and scalable education, to accelerate adoption and deliver measurable business outcomes.
You will partner closely with Customer Success, Sales, and Services to understand customer priorities, identify barriers to adoption, and recommend enablement strategies that help teams adopt new workflows and AI-enabled ways of working. Through strong facilitation, product expertise, and customer insight, you will help customers realize greater value from Asana while contributing to retention and expansion.
This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Trusted Advisory:
Develop a deep understanding of Asana, customer business priorities, and how teams work today. Use discovery and product expertise to recommend workflows and enablement approaches that improve adoption, efficiency, and ways of working.
Strategic Enablement Initiatives:
Independently manage time-bound customer engagements within your portfolio of customers, from discovery and planning through delivery and follow-through. Partner with CSMs and account teams to connect enablement activities to clear customer objectives and adoption outcomes.
Scaled Training:
Facilitate workflow consultations, workshops, customer programs, and scalable learning experiences for audiences ranging from end users to champions and business leaders. Tailor the approach based on customer needs rather than relying on one-size-fits-all training.
Metrics/KRs:
Use customer engagement, adoption, and efficacy signals to assess whether enablement is creating meaningful behavior change. Adjust your approach based on data and contribute insights that help improve CEM programs and playbooks.
Customer partnerships:
Identify opportunities to strengthen adoption, expand use cases, and address risks. Proactively share relevant customer insights and potential growth opportunities with CSMs and account teams.
Support workflow and AI transformation:
Help customers adopt new ways of working, including AI-enabled workflows, by translating capabilities into practical use cases and behavior change across teams.
About you
4+ years of experience in customer enablement, customer success, consulting, implementation, learning and development, or a related customer-facing role, ideally within SaaS.
Experience leading customer engagements that combine discovery, consultation, facilitation, and enablement to drive adoption or behavior change.
Strong project and portfolio management skills, with the ability to independently manage multiple customer engagements, competing priorities, and stakeholders.
Excellent facilitation and communication skills, with the ability to engage audiences ranging from end users and champions to senior business stakeholders.
Strong problem-solving and consultative skills; you are comfortable asking thoughtful questions, synthesizing customer needs, and recommending a path forward rather than simply responding to requests.
Commercial awareness and an understanding of how adoption, customer value, retention, and expansion are connected.
Strong product and technical curiosity, with an interest in helping organizations adopt new workflows, technology, and AI-enabled ways of working.
Collaborative and proactive, with the ability to work effectively across Customer Success, Sales, Services, Support, and other teams.
Comfortable operating in a fast-moving environment, taking ownership of ambiguous problems, and continuously improving how you work.
Customer-centered and outcomes-oriented, with a strong desire to understand whether your work is creating measurable impact.
Collaborative teammate who actively shares learnings, contributes to playbooks and best practices, and helps improve how the broader CEM team operates.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we'll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value, which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $120,000-136,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
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Location: New York, NY; Salt Lake City, UT; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As Associate Director, Product Compliance, you will be a senior individual contributor on the Product Compliance team, reporting to the Head of Product Compliance and partnering closely with Product, Engineering, Legal, Risk, Marketing, and bank partners to enable compliant innovation across Flex's lending and payments ecosystem.
This is a hands-on execution role, not a people leadership role. You will not run the team, manage staff, or own the function's strategy; the Head of Product Compliance owns those. You will carry the most complex advisory work yourself and make the function faster by running and improving AI-enabled review workflows, clear standards, and disciplined documentation rather than by adding headcount.
You will be responsible for:
Owning individual advisory reviews end to end for product launches, product changes, and marketing initiatives
Delivering fast, precise regulatory interpretation that is well documented and defensible
Operating and improving AI-enabled review workflows, automated monitoring, and compliance tooling in daily practice
Coordinating bank partner review and approval for products and consumer-facing content
What You Will Do
Carry advisory reviews for product launches, product changes, marketing initiatives, and emerging regulatory issues end to end, ensuring every decision is well documented and defensible.
Apply consumer protection regulations, including lending, payments, and fintech regulatory frameworks, directly to product design, disclosures, fee structures, and customer journeys.
Execute risk-tiered review processes and maintain the standards libraries, templates, and precedents that keep reviews fast, consistent, and reusable across the function.
Operate AI-assisted review systems and agent-based workflows in areas such as marketing compliance review, regulatory change monitoring, and product risk assessment. Check their output before it goes into a determination, and improve them based on what you see in daily use.
Conduct product risk assessments ahead of launch, identify gaps early, and drive them to resolution with product and engineering owners.
Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls.
Coordinate day-to-day with bank partners on product and marketing approvals, producing documentation that withstands examiner and partner scrutiny.
Write review files so another reviewer can pick up the work, and turn repeat questions into templates and standards.
Raise the quality and turnaround bar by example: set precedent other reviewers reuse and mentor junior team members informally. This role carries no direct management responsibility.
Who You Are
8+ years of experience in product compliance, compliance advisory, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services.
A hands-on operator with high personal throughput: you own complex reviews yourself, document precisely, and are comfortable being accountable for outcomes without a team.
Deep working knowledge of consumer protection regulations for lending and payments, with a demonstrated ability to translate requirements into product guardrails that hold up under scrutiny.
An effective partner to product and engineering teams during development; you influence decisions through clarity and credibility rather than authority.
AI and Compliance Modernization Experience
A daily user of AI tools in your own work, with experience operating or implementing AI-enabled compliance tooling, automation, or agent-based workflows within compliance, risk, or product governance functions.
Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes.
Ability to translate regulatory requirements into technology-driven review processes that integrate into product and operational workflows.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$176,000
—
$220,000 USD
Tier 3 (Salt Lake City)
$149,600
—
$187,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: San Francisco, CA | New York City, NY; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic has done pioneering work examining the economic impacts of AI. The AI & Rule of Law team takes an analogous approach to a different question: how will AI affect our constitutional democratic institutions?
Increasingly powerful AI systems will put pressure on societal functions at every level — the courts, legislatures, electoral systems, oversight bodies, and the legal frameworks that hold democratic governance together. Our team exists to ask hard questions about those vulnerabilities, and to seek out strategies for protecting democratic freedoms — in the short and long term, through both technical and policy levers.
This is early, high-stakes research. The team is small, the problems are genuinely unsolved, and the work will matter.
We are looking for someone with deep expertise in both AI and at least one of: government, political science, or public policy. The ideal candidate understands the technical landscape well enough to reason about AI capabilities and risks, and understands democratic institutions well enough to see where those risks become structural threats.
Key responsibilities
Projects on this team are illustrative rather than fixed — we expect the research agenda to evolve as both AI capabilities and institutional pressures change. Current and expected focus areas include:
Making fundamental contributions to the development and expansion of our public data and research on how people use AI for politics, including regular reports and deep dives on elections and policy topics, and grow into leading this work over time
Designing and conduct empirical research on AI’s political effects, drawing on external data sources and the privacy-preserving measurement systems internally
Designing, running, and analyzing experiments on systems of many AI agents, testing whether and when tools from political economy (rules, monitoring, voting, dispute resolution) help agents govern themselves and stay under human oversight
Developing new methodological approaches for studying AI’s impact on:
Developing measurement and causal-inference tooling to help Anthropic evaluate the downstream political consequences of its own training, product, and policy decisions
Building and maintaining relationships with academic institutions, policy think tanks, and other research partners, and serve as the point of contact for outside researchers who use our data
Working cross-functionally with other technical teams to improve our measurement infrastructure and data collection
Translating research insights into actionable recommendations for model training, product decisions, and policy discussions
Amplifying external engagement through research publications, policy briefs, convenings, and presentations to diverse stakeholders
Minimum qualifications
A primary degree in political science, or a closely related field at the Ph.D. level
A computational research background in Political Science, Economics, or a related field
Demonstrated ability to produce rigorous, public-facing work — scholarship, policy analysis, government output, or a published body of writing
Preferred qualifications
Experience relevant to the study of AI’s impact on politics
Track record of empirical research, particularly studies combining novel data sources and game theory or those implementing frontier methods in causal inference
Comfort operating with significant autonomy in an environment where the problems are new and the playbook is still being written
At least five years of relevant experience in academia, industry, or government
Some Examples of Our Recent Work
Preparing for the 2026 US midterms
Measuring political bias in Claude
Clio: Privacy-preserving insights into AI use
Introducing The Anthropic Institute
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$295,000
—
$345,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US
Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit
www.bugcrowd.com
.
As a Embedded Systems Staff Engineer, you will own the architecture, maintenance, and continued improvement of ARM architecture support within Bugcrowd.
Job Summary
In this role, you will work at the boundary between CPU emulation, operating-system semantics, binary analysis, fuzzing, and symbolic execution. You will improve Bugcrowd’s ability to execute and analyze ARM and AArch64 binaries, diagnose subtle differences between native and emulated execution, and extend our support for new operating environments, binaries, and firmware targets.
Essential Duties & Responsibilities
Own and evolve Bugcrowd’s ARM and AArch64 execution support using emulation.
Diagnose correctness, compatibility, and performance issues involving instruction semantics, memory management, exceptions, system calls, signals, threading, and process startup.
Add support for new ARM architectural features, instruction-set extensions, ABI variants, and execution environments.
Investigate discrepancies between native execution, QEMU execution, and Bugcrowd’s analysis engines.
Improve the performance, determinism, observability, and reliability of large-scale emulated workloads.
Develop test suites and regression infrastructure for instruction-level and end-to-end ARM behavior.
Debug customer binaries and firmware that exercise unusual platform, compiler, or operating-system behavior.
Education, Experience, Knowledge, Skills, and Abilities
6+ years experience developing C/C++ on Linux
Significant experience working with low-level systems software such as emulators, virtual machines, operating systems, compilers, debuggers, binary translators, hypervisors, or dynamic instrumentation systems.
Deep understanding of ARM and/or AArch64 assembly, calling conventions, exception models, privilege levels, and memory semantics.
Strong understanding of Linux process execution, including ELF loading, virtual memory, signals, threads, system calls, dynamic linking, and debugging facilities.
Experience debugging complex native-code failures using tools such as GDB, LLDB, strace, perf, sanitizers, core dumps, or custom instrumentation.
Ability to reason about instruction-level behavior and identify subtle differences between architectures or execution engines.
Familiarity with fuzzing, symbolic execution, dynamic binary analysis, or program instrumentation, plus strong software-design skills and experience owning technically complex systems.
Preferred Experience
OCaml or other functional programming language
Background in vulnerability research, reverse engineering, or firmware analysis.
BS degree in Computer Science or related technical field, or equivalent practical experience.
US Person (for ITAR, such as a US citizen, lawful permanent resident, or protected individual)
Working Conditions and Physical Requirements
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time.
Pay Range Disclosure
At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided compensation details are based on US national averages and we retain the flexibility to tailor to the needs of the business.
The national estimate for the current hourly rate for the position of $96.75 - $133.03.
Culture
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by
law.
Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here:
https://www.bugcrowd.com/privacy
.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.
Apply at:
https://www.bugcrowd.com/about/careers/
Location: New York City
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
As a
Software Engineer – Trading Operations
, you’ll provide support to a group of trading desks based in London, Singapore and Chicago. This is an opportunity to solve challenging problems while working closely with experienced traders, researchers and software engineers to optimize operational workflow and use the right tools and technology for the job.
Responsibilities
Take full ownership of the products you create, from prototype to stable production
Embed with Cumberland Mining trading and operations stakeholders, and deliver polished, ergonomic, and elegantly engineered software solutions to business problems faced by the trading operation.
Build, maintain and extend trading related applications, data pipelines, and solutions.
Work with both greenfield and legacy systems across multiple languages (Java, Python)
Provide on-call support as needed.
Requirements
Exceptional interpersonal skills - you communicate clearly with stakeholders as well as other engineers, fostering a collaborative, supportive working environment.
Strong track record in working with in enterprise scale software engineering projects, and be capable of delivering and managing dynamic software projects for key stakeholders
Substantial prior interaction with the front office and senior management in an active trading environment.
2+ years of enterprise experience working on systems involving the use of Version Control, Git, Python/Java, Linux
The ability to work comfortably in multiple programming languages is a big plus.
2-3 years of experience strongly preferred in front office, middle office, back office, or risk management roles working with exchange traded and OTC Products.
Substantial prior interaction with the front office and senior management in an active trading environment
Bachelor’s degree in a quantitative field or material equivalent exposure
Demonstrated ability to work independently, break down problems, and synthesize and implement solutions
The annual base salary range for this position is $120,000 to $175,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-BL1
Location: Europe
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
The Platform team owns everything that happens after a partner signs with Rain: implementations, account management, support, and card network operations. Account Management is responsible for growing Rain's live partners, from developers and startups to enterprise card programs, through renewals, expansions into new products and regions, and commercial conversations.
As an Associate Account Manager, you will own renewals and expansions for a set of live partners in your coverage area, and be the person they go to when something about their partnership, program setup, contract, or products needs to change. Our Implementations team launches new partners; you take over once they are live. You will start by shadowing experienced AMs on renewals and expansions, then run them with an AM alongside you, then on your own.
What you’ll do
- Own renewals for the live partners, from the first conversation through signed paperwork
- Find and close expansion opportunities in your accounts, such as new products (cards, virtual accounts, on/offramps, wallets, cross-border payments), additional card programs, and new regions
- Grow net revenue retention (NRR) for your coverage area, and flag churn or contraction risk early
- Handle partner escalations that sit outside Support: questions about the partnership, program configuration, commercial terms, and products. Bring in Product, Engineering, Finance, or Compliance when needed and follow each one through to resolution
- Keep detailed account health and notes up to date
- Build a health snapshot of your accounts and use it to decide where to spend your time
- Pass partner feedback to Product to help shape the roadmap
- Help write and improve Account Management playbooks, including expansion playbooks for new products and features
- Learn Rain's products in depth, including stablecoin card issuing, card network basics, and our APIs
You are likely to succeed if you have:
- 0 to 3 years of experience in account management, as an account executive, or in customer success, in fintech, payments, or B2B SaaS
- Comfort talking with partners about renewals, pricing, and commercial terms, and asking for the expansion when the opportunity is there
- Clear written and verbal communication on calls, over email, and in shared Slack channels with partners
- Strong organization: you can keep many accounts, deadlines, and follow-ups moving at the same time
- Curiosity about how payments work (card issuing, authorization, settlement) and about stablecoins, and a willingness to learn technical topics, including reading API documentation
- Ownership: when a partner raises an issue, you see it through to resolution, even when it needs help from several teams
- Comfort working at a fast-growing company
Bonus attributes:
- Exposure to card issuing, embedded finance, crypto, or stablecoins
- Experience working toward a renewal, upsell, or expansion target
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: New York, NY
Workplace: Hybrid
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
The Platform team owns everything that happens after a partner signs with Rain: implementations, account management, support, and card network operations. Account Management is responsible for growing Rain's live partners, from developers and startups to enterprise card programs, through renewals, expansions into new products and regions, and commercial conversations.
As an Associate Account Manager, you will own renewals and expansions for a set of live partners in your coverage area, and be the person they go to when something about their partnership, program setup, contract, or products needs to change. Our Implementations team launches new partners; you take over once they are live. You will start by shadowing experienced AMs on renewals and expansions, then run them with an AM alongside you, then on your own.
What you’ll do
- Own renewals for the live partners, from the first conversation through signed paperwork
- Find and close expansion opportunities in your accounts, such as new products (cards, virtual accounts, on/offramps, wallets, cross-border payments), additional card programs, and new regions
- Grow net revenue retention (NRR) for your coverage area, and flag churn or contraction risk early
- Handle partner escalations that sit outside Support: questions about the partnership, program configuration, commercial terms, and products. Bring in Product, Engineering, Finance, or Compliance when needed and follow each one through to resolution
- Keep detailed account health and notes up to date
- Build a health snapshot of your accounts and use it to decide where to spend your time
- Pass partner feedback to Product to help shape the roadmap
- Help write and improve Account Management playbooks, including expansion playbooks for new products and features
- Learn Rain's products in depth, including stablecoin card issuing, card network basics, and our APIs
You are likely to succeed if you have:
- 0 to 3 years of experience in account management, as an account executive, or in customer success, in fintech, payments, or B2B SaaS
- Comfort talking with partners about renewals, pricing, and commercial terms, and asking for the expansion when the opportunity is there
- Clear written and verbal communication on calls, over email, and in shared Slack channels with partners
- Strong organization: you can keep many accounts, deadlines, and follow-ups moving at the same time
- Curiosity about how payments work (card issuing, authorization, settlement) and about stablecoins, and a willingness to learn technical topics, including reading API documentation
- Ownership: when a partner raises an issue, you see it through to resolution, even when it needs help from several teams
- Comfort working at a fast-growing company
Bonus attributes:
- Exposure to card issuing, embedded finance, crypto, or stablecoins
- Experience working toward a renewal, upsell, or expansion target
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Manager, Supply Chain leads end-to-end global supply chain operations across two distinct business domains: the highly agile, patient-centric Clinical Trial Space and the scaled, high-volume Commercial Space. Reporting directly to the Associate Director, Supply Chain, this role operates within a dedicated supply chain matrix team, collaborating alongside a Senior Manager and an Associate Manager to ensure both business parts are fully supported. Acting as a shared strategic resource, this role ensures the team successfully navigates the unique regulatory, operational, and inventory demands of both environments—guaranteeing uninterrupted product availability for clinical patients while securing robust inventory levels for commercial markets.
Must have prior experience working in house with a biotech or pharmaceutical organization supporting clincal phases
Location:
Remote in the East Coast, US
Reports to:
Associate Director, Supply Chain.
Roles and responsibilities
(Include but are not limited to):
Must have prior experience working in house with a biotech or pharmaceutical organization supporting clincal phases
Ensure processes and systems are in place to effectively manage the Manufacturing & Supply Chain of Clinical Trial and Commercial Materials
Oversee delivery of bulk Drug Product to Distribution partners on-time and ensure packaging, labelling, release and shipping meet required project timelines
Collaborate with Clinical and Commercial regulatory partners and distribution vendors to ensure approvals are in place to meet shipping deadlines
Manage Drug Product shelf life and resupply as necessary to ensure continuity of supply to clinical study sites
Contribute to revisions of IMPD as needed
Manage and set-up collaborations with the world-wide vendors selected for the clinical and commercial supply chain, in line with regulatory requirements
Build and maintain robust relationships with our key Manufacturing and Packaging partners
Project Management activities (i.e. critical path planning, resources, budgets)
Identify Risks, implement mitigation & controls, monitor & report status
Excellent interpersonal and communication skills
Strong Stakeholder management skills
Candidate Profile:
Bachelor’s Degree or equivalent in a science, operations management, or closely related subject (or relevant industry experience)
Must have prior experience working in biotech or pharma company
Desirable Commercial Supply Chain Project Management
Proven Stakeholder Management
Working Knowledge of GMP, GCP & GDP
Project Planning & Risk Management
Ability to react to changing priorities
Excellent interpersonal skills
Ability to multi-task
Understanding of clinical trial procedures
Knowledge of Commercial supply chain
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$130,000
—
$170,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: Hybrid - Palo Alto or San Francisco
📍 Hybrid,
Palo Alto or San Francisco (Hybrid – 2 days/week in office)
Reports to: Director Data Science + Analytics
Job Type: Full-time W2
About the Role
We are looking for a pragmatic, hands-on Data Scientist to build and own the quantitative foundation for our clinical care delivery, patient treatment plan refinement, and retention engines.
In our specialty care model, clinical health outcomes and business growth are directly linked: matching patients to their preferred, personalized treatment path leads to higher clinical efficacy, better satisfaction, and long-term retention. In this role, you won't just work with clean tabular data; you will bridge the gap between structured clinical metrics (lab values, symptom severity scores, dosage trajectories) and unstructured patient communications (visit transcripts, ambient scribe outputs, and intake survey dialogue).
You will sit at the intersection of Data Science, Clinical Operations, and Product, serving as a core builder who transforms messy, multi-modal patient data into actionable clinical decision support and personalized care pathways.
What You’ll Do
Data Foundation & Pipeline Development
Clean & Transform Multi-Modal Clinical Data:
Build reliable, well-structured modeling tables and feature stores by parsing, cleaning, and joining raw datasets including lab results, symptom severity surveys, medication history, and raw visit transcripts.
Establish Unstructured Data Workflows:
Design robust data processing pipelines to convert unstructured clinical notes, orders and visit transcripts into structured, queryable relational tables.
Transcript Mining & Feature Extraction
Extract Patient Intent & Preference:
Build lightweight NLP and LLM-based pipelines (using entity extraction, sentiment analysis, and topic modeling) to convert ambient visit transcripts into structured features. And provide insights into patient preferences in treatment pathway, communication, and modality, etc.
Identify Friction Points:
Process qualitative dialogue to automatically detect unaddressed obstacles or early side-effect reports before they lead to treatment discontinuation.
Lookalike Cohorts & Patient Treatment Planning
Lookalike Clustering Engine:
Develop unsupervised segmentation models to cluster patients into "lookalike" cohorts based on baseline lab values, symptom profiles, and transcript-derived preferences.
Outcome & Trajectory Forecasting:
Build predictive models that estimate symptom reduction, time-to-relief, and potential side-effect risks across alternative treatment branches (e.g., immediate HRT vs. conservative step-therapy).
Causal Inference & Retention Analytics
Quasi-Experimentation on Care Protocols:
Apply observational study methods (Propensity Score Matching, Difference-in-Differences, Survival Analysis) to evaluate non-randomized care pathways and quantify counterfactual patient outcomes.
Drop-Off & Retention Optimization:
Identify critical clinical touchpoints and dosage adjustment milestones that drive long-term program adherence, connecting clinical milestone achievement directly to patient retention and LTV.
Research & Cross-Functional Collaboration
Evidence Generation:
Partner with the clinical research team to provide analytical support for peer-reviewed medical publications, white papers, and payer studies.
Clinical Operations Alignment:
Translate analytical findings, treatment protocol insights, and patient drop-off trends into actionable workflow improvements for clinical operations and care teams.
What You Bring
Technical Skills
Programming & Querying:
Advanced proficiency in SQL for data manipulation alongside strong Python skills for predictive modeling and data transformation.
Machine Learning & Modeling:
Practical experience applying clustering (segmentation), regression/classification, and survival analysis (e.g., scikit-learn, statsmodels, lifelines).
NLP & Modern LLM Workflows:
Hands-on experience with NLP techniques and LLM frameworks (e.g., transformers, Claude API, etc.) to parse, extract, and classify unstructured text data.
Causal Inference Fundamentals:
Solid working knowledge of quasi-experimental design, propensity score matching, and counterfactual reasoning on observational datasets.
Analytical Capabilities
Healthcare Data Intuition:
Comfort working with messy, semi-structured, or missing healthcare datasets (lab results, Patient-Reported Outcome Measures/PROMs, EHR notes).
Pragmatic "0-to-1" Builder Mindset:
You enjoy doing the foundational data architecture work—cleaning JSON outputs, structuring features, and validating baseline models—before reaching for complex algorithms.
Cross-Functional Communication:
Ability to translate technical modeling outcomes into clear, intuitive insights for Clinical Operations and Product partners.
Experience
2 to 4 years of hands-on data science or analytics experience delivering high-impact solutions.
Experience working with healthcare, telehealth, digital health datasets.
Demonstrated track record of parsing unstructured text/transcript data into structured modeling pipelines.
Bachelor’s or Master’s degree in Biomedical Data Science, Health Informatics, Biostatistics, or a related quantitative field.
Interview Process:
Recruiter Screen- 30 mins
Hiring Manager Screen- 30 mins
Technical Screen- 1hr
Panel Interviews- 3 hours + Lunch in Office in Palo Alto
At this time, Midi is
unable to provide visa sponsorship
. Candidates must be authorized to work in the U.S. without current or future sponsorship needs.
This is a full-time W2 position. The base salary range is
144K-172K
and will depend on experience. Midi pays a competitive base salary, plus equity and benefits.
While you’re waiting for us to review your portfolio, here’s some fun content to check out 🎥
https://www.youtube.com/watch?v=1px7i6MVjNg
#LI-PS1
At this time, Midi is unable to provide visa sponsorship.
All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an
@joinmidi.com
email address. We will
never
ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at
careers@joinmidi.com
.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our
CCPA Privacy Notice for California Candidates
here
.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
This is an opportunity to join Notion's TPM organization as a key partner to our Engineering, Product, and Design (EPD) leadership. You'll work hand-in-hand with the most senior engineering, product, and design leaders at Notion to help run the programs and operating rhythms that keep EPD focused, aligned, and shipping. You'll own a portfolio of programs that spans internal engineering initiatives as well as cross-functional, externally facing efforts with partners across Go-to-Market, Marketing, Support, and beyond, ensuring that we meet the ever-growing expectations of our global user base.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Work closely with senior EPD leaders to drive multiple concurrent programs, from internal engineering initiatives (platform, infrastructure, quality, and developer productivity) to external, cross-functional programs such as major launches and customer-facing commitments
- Combine long-term vision with near-term execution: be accountable for overall delivery, including prioritization, success criteria, and program communications in coordination with your partners
- Help design and run EPD's operating cadence, including planning cycles, goal-setting, roadmap reviews, leadership syncs, and business reviews
- Act as a connector across EPD and the broader company, bringing the right people together, driving decisions to closure, and making sure follow-through happens
- Prepare clear, concise materials for leadership, including status updates, decision docs, and executive summaries that turn complexity into clarity
- Monitor program status, proactively identify and communicate issues / risks, and unblock work wherever possible
- Take on high-priority, ambiguous special projects for EPD leadership and drive them from problem definition to outcome
- Forge strong partnerships with technical and business leaders across the company, ensuring that team resource investments align with company priorities
SKILLS YOU'LL NEED TO BRING:
- 8+ years of technical program management experience at a technology company, or in an equivalent technical or operational capacity, delivering clear and impactful results
- Proven track record of running multiple complex, cross-functional programs at once, from inception to delivery
- Enjoy solving hard problems and can turn incomplete, conflicting, or ambiguous inputs into action plans and drive them to impact
- Strong technical fluency: you can go deep with engineers on systems and tradeoffs, and translate them for non-technical audiences
- Excellent written and verbal communication, with experience creating executive-ready updates, narratives, and decision docs
- Strategic thinking and sound judgment: you can see the big picture, prioritize ruthlessly, and know when to escalate
- Experience designing and running operating rhythms, such as planning, OKRs, leadership meetings, and reviews, for a growing organization
- Builder mentality and an automation-first instinct: you'd rather script, automate, or build a lightweight tool than run the same process by hand twice, and you bring that bias to every program and operating rhythm you own
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $200,000 - $270,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Ukraine
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We are looking for a
Lead Frontend Developer (Next.js / WordPress)
to take technical ownership of code quality and releases across INFUSE’s multi-site web platform. You will combine hands-on development with technical leadership, reviewing work delivered by internal teams and external vendors while improving platform performance, security and maintainability.
The platform currently runs on WordPress Multisite. At the same time, we are exploring a longer-term evolution towards a modern Next.js-based architecture. The right engineer will strengthen the current platform while helping shape and validate its future technical direction.
What you will do:
Own technical quality and release readiness across the core platform and regional websites.
Develop and improve WordPress themes, ACF configurations and custom PHP plugins.
Review code, technical solutions and estimates produced by internal developers and external vendors.
Establish practical engineering standards covering code review, testing, security and CI/CD.
Work with DevOps to improve deployment workflows, CDN caching and production reliability.
Maintain integrations across marketing automation, analytics, tag management and cookie consent.
Improve page speed, structured data, multilingual configuration, sitemaps and technical SEO/AEO.
Contribute to a proof of concept and architectural decisions for a potential Next.js platform.
What you will bring:
Solid hands-on experience with WordPress, including custom themes, plugins, ACF and PHP, with the ability to work confidently in an existing large-scale WordPress environment.
Production experience with Next.js and TypeScript.
Experience working with AI-assisted development workflows and AI coding agents (Claude Code, Codex, Cursor or similar), including review and validation of generated code.
A full-cycle engineering mindset spanning development, testing, infrastructure, deployment and production support.
Practical knowledge of web security, performance optimisation and maintainable architecture.
Experience reviewing other developers’ work and assessing vendor solutions and estimates.
Proactive ownership: you identify risks and opportunities, propose solutions and drive improvements through delivery.
B2 or higher English for collaboration with distributed teams.
Nice to have:
Experience introducing or improving code review, automated testing and CI/CD practices.
Backend development experience with Node.js or NestJS.
Experience with multilingual marketing websites, MarTech integrations and technical SEO/AEO.
We offer:
Competitive monthly compensation in USD, based on experience and skills.
Full remote work.
Work schedule: Monday–Friday, 1:00 pm–9:00 pm EET, including a 60-minute break.
Direct influence over the architecture and evolution of a global web platform.
Access to modern AI development tools and premium subscriptions.
Long-term B2B collaboration.
Reduced Fridays during the summer.
Hiring process:
Interview with Recruiter
Technical Interview
Interview with Hiring Manager
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
Affirm is reinventing credit to make it more honest and transparent, giving consumers flexible ways to pay without hidden fees or compounding interest. After building a market-leading BNPL network with 30M+ customers, $50B+ GMV and 500k merchants, we’re entering our next ambitious chapter: transforming DTC shopping. At the center of this vision is the Affirm Marketplace, a rapidly scaling, high-leverage platform that connects consumers with merchants in a dynamic, two-sided ecosystem.
About the Team
The Risk & Analytics team makes crucial decisions that direct Affirm’s business strategy. Our team designs and runs experiments to decide which product features to launch and which marketing campaigns to fund. We analyze performance not just to report on it, but to determine where to invest resources for maximum impact through building tools and analytical frameworks. We take ownership of the entire analytical lifecycle, from initial question to final business decision, ensuring Affirm grows efficiently and intelligently.
After building a market-leading BNPL network, we’re entering our next ambitious chapter: transforming DTC shopping. At the center of this vision is the Affirm Marketplace, a rapidly scaling, high-leverage platform that connects consumers with merchants in a dynamic, two-sided ecosystem.
We’re looking for a Marketplace Analytics Lead to help architect and optimize the economic engine of our marketplace, balancing supply, demand, pricing, and user experience to drive sustainable growth. This is a high-impact IC role at the intersection of product, growth, and marketplace strategy.
What You’ll Do
Own marketplace monetization and economics, balancing merchant supply, consumer demand, and pricing to drive engagement, conversion, and profitability
Monitor marketplace performance and adjust strategies based on engagement, relevance, merchant outcomes, LTV, and overall health
Build and maintain dashboards and reporting to track key Marketplace KPIs and enable data-driven decisions
Partner with Sales, Client Success, and Marketing to grow marketplace partners and increase merchant value
Collaborate with Product and Engineering to improve the effectiveness, competitiveness, and relevance of Marketplace inventory and offers
Analyze supply-side dynamics, including incentives, pricing, and placement, to understand elasticity and drive incremental GMV
Lead analyses and experiments to test and refine new placements and optimize marketplace performance
Conduct loan-level profitability analyses to ensure offers align with credit and financial goals while balancing consumer and merchant value
Evaluate affiliate portfolio performance by integrating network data, identifying trends, and assessing the incremental impact of merchant-funded incentives
What We’re Looking For
7+ years in analytics, with experience in marketplaces, ads/affiliate ecosystems, or two-sided platforms
Strong intuition for supply-demand dynamics, pricing, and marketplace tradeoffs
Experience with data tools such as SQL, Python, DBT, Sigma; comfortable managing ETLs and working with engineering teams to optimize data pipelines
Strong curiosity and bias toward leveraging AI tools to accelerate analysis, automate workflows, and increase personal and team productivity
Experience working cross-functionally with Product, GTM, and Engineering
High ownership, strong judgment, and a bias toward action
Pay Grade - M
Equity Grade - 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $145,000 - $205,000
Additional benefits include:
• Type of employment: Contract of Employment
• Flexible Spending Wallets for tech, food and lifestyle
• Away Days - wellness days to take off work and recharge
• Learning & Development programs
• Parental benefits
• Employee Resource & Community Groups
• This role is eligible for creative tax benefits, subject to applicable law and company policy
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.