Location: Colombia; Brazil; Argentina
Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals.
About Our Clients
We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale.
The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business.
We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth.
You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution.
This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction.
This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function.
Responsibilities
Supply Chain & Inventory Management
Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment.
Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory.
Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales.
Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination.
Manufacturing & Cost Optimization
Identify, evaluate, and onboard new supplement manufacturers across the US and China.
Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements.
Continuously optimize cost of goods sold (COGS) without compromising product quality.
Build strong supplier relationships and establish reliable manufacturing partnerships.
Quality Assurance & Regulatory Compliance
Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements.
Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes.
Establish quality control procedures to minimize product defects, compliance risks, and potential recalls.
Ensure product manufacturing and labeling processes meet relevant US regulatory requirements.
Product Development & Launch Operations
Lead operational readiness for new product and SKU launches.
Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements.
Ensure cross-functional teams are aligned and products are ready for launch timelines.
Improve operational processes for existing products and packaging.
Customer Experience Operations
Oversee the Head of Customer Support and ensure the customer support function scales with business growth.
Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks.
Partner with the customer support team to identify recurring customer issues and implement solutions.
Develop processes that protect customer experience while minimizing unnecessary operational costs.
Vendor, Legal & Brand Protection
Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities.
Oversee vendor contracts, commercial agreements, and operational legal matters.
Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats.
Ensure appropriate operational controls and compliance processes are in place.
Operational Infrastructure & Leadership
Build scalable SOPs, workflows, reporting structures, and operational dashboards.
Define and monitor core operational KPIs.
Lead cross-functional execution across operations, customer experience, creative, and other business functions.
Build and develop the operations team as the business expands.
Take full ownership of operational execution and remove operational bottlenecks before they impact growth.
What Success Looks Like in First 90 Days
Within the first 90 days, you will be expected to:
Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution.
Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation.
Establish clear inventory ordering processes and stronger oversight of 3PL operations.
Define the company’s core operational KPIs and reporting cadence.
Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms.
Improve production planning and reduce manufacturing lead times.
Work with the customer support team to identify and reduce returns and chargebacks.
Audit agency and software expenses and implement cost-saving measures.
Establish a scalable operational structure with clear ownership, SOPs, and accountability.
Requirements
Must-Have Experience
Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues.
Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance.
Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight.
Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China.
Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes.
Experience managing customer support operations and improving returns, refunds, and chargeback performance.
Previous experience leading teams and managing other functional leaders.
Strong commercial negotiation skills and a track record of reducing operational costs.
Ability to operate independently, make decisions, and take ownership without requiring constant direction.
Preferred Qualifications
Previous experience as a Head of Operations, or equivalent senior operational leadership role.
Experience scaling a DTC subscription business through periods of rapid growth.
Financial and commercial acumen, including budgeting, cost control, and unit economics.
Experience implementing AI-powered dashboards, automation, and operational reporting systems.
Experience building operational teams and infrastructure from an early-stage environment.
Ideal Candidate Profile
We are looking for someone who is:
Highly autonomous: Can take ownership and execute without waiting for instructions.
Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth.
Scrappy and resourceful: Comfortable building systems from scratch in a lean environment.
Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls.
Proactive: Identifies risks and solves problems before they become business-critical.
Execution-driven: Can move quickly while maintaining operational discipline.
Benefits
Competitive salary, with flexibility for exceptional candidates.
Full-time remote opportunity open to candidates worldwide.
Significant performance-based incentives tied to key operational metrics.
Potential for future equity participation, subject to performance review and a defined roadmap.
Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.
Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
THE ROLE AND ITS IMPACT
As a Data Engineer in our G&A Data & Analytics team, you will build the data products, pipelines and semantic layers that power decision making across Finance, People Experience and Legal. You will design and maintain a governed semantic layer in Snowflake, translating business concepts into metrics, dimensions and definitions that make data easy to trust and simple to use, while also helping shape the AI and agentic capabilities that give people conversational access to that data.
The numbers you help produce matter well beyond the team, feeding financial performance insights, workforce reporting and figures that are shared with our Executive Leadership Team, our Board and, ultimately, the market. It is a role with real visibility and real stakes, where the quality and reliability of your work directly shapes how confidently Xero can report on its own performance.
THE TEAM AND HOW THEY CONNECT
The G&A Data & Analytics team exists to empower Xeros across Finance, People Experience (PX) and other G&A functions with trusted data, analytics and AI‑driven insights that improve performance outcomes. We design, build and maintain data products and analytical capabilities that underpin Xero’s internal decision‑making – from financial performance and workforce health through to operational efficiency and strategic trade‑offs.
THE TEAM IS CURRENTLY WORKING ON
- Snowflake and dbt as the backbone of our data platform, alongside an emerging agentic and AI layer built on reusable skills and MCP integrations
- Bringing new revenue streams from recent acquisitions into a single, consolidated model so we can report Xero's performance consistently
- Building and testing dbt models and snapshots that support our monthly financial and workforce reporting cycles
- Extending our semantic layer so more of G&A's reporting can be answered conversationally, with the right guardrails in place
WHERE AND HOW YOU CAN WORK
We support a flexible working model that empowers you to balance your professional and personal life. You will have the option to work in a hybrid capacity, combining the focus of remote work with the collaboration of our office spaces and team boost days to foster connection and alignment.
HERE ARE SOME OF THE THINGS WE'RE LOOKING FOR, FOR THIS ROLE
- You will bring hands-on experience building SQL data models, with dbt as your tool of choice for testing, documentation and snapshotting
- Validating your own outputs comes naturally to you, and you are comfortable standing behind the numbers a model produces
- Curiosity about how AI can make data more accessible will serve you well here, as you help shape the conversational and agentic layer we are building in G&A
- You will Go Together with Finance, Legal and People teams, translating their questions into data products that are genuinely trusted and easy to use
- Acting as a senior voice in the team comes naturally, whether that is sharing patterns, mentoring others or helping set a consistent standard for how we build
- You will Go Further by looking past the obvious answer to find a simpler, more reliable way to model or validate a piece of G&A's data
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Singapore
Workplace: Remote
Tempo is a layer-1 blockchain purpose-built for stablecoins and real-world payments, born from Stripe’s experience in global payments and Paradigm’s expertise in crypto tech.
Tempo’s payment-first design provides a scalable, low-cost predictable backbone that meets the needs of high-volume payment use cases. Our goal is to move money reliably, cheaply, and at scale. Our north star is simplicity for users: fintechs, traditional banks, merchants, platforms, and anyone else looking to move their payments into the 21st century.
We're building Tempo with design partners who are global leaders in AI, e-commerce, and financial services: Anthropic, Coupang, Deutsche Bank, DoorDash, Mercury, Nubank, OpenAI, Revolut, Shopify, Standard Chartered, Visa, and more.
We’re a team of crypto-optimists, building the infrastructure needed to bring real, substantial economic flows onchain. We like to move fast and swing for the fences — join us!
THE ROLE
You’ll lead Tempo’s go-to-market efforts across APAC—building the relationships, commercial pipeline, and regional team that bring stablecoin payments to enterprises across the region. This is a hands-on regional leadership role: you’ll originate and close business yourself while laying the groundwork for a growing APAC presence.
You’ll work directly with executives, clients, and regulators, bringing an established regional network and the judgment to navigate distinct markets. Based in Singapore or Hong Kong, you’ll shape where Tempo invests its time, turn customer needs into commercial opportunities, and help build the team to expand our reach.
RESPONSIBILITIES
- Build and execute Tempo’s APAC go-to-market strategy, prioritizing markets, customers, and partnerships with the strongest potential for adoption.
- Source, develop, and close enterprise and partner opportunities, owning the commercial process from first conversation through agreement.
- Build trusted relationships with senior executives, clients, and regulators across the region, representing Tempo with credibility and sound judgment.
- Activate and expand your regional network to generate a consistent pipeline of meaningful commercial opportunities.
- Adapt Tempo’s approach to the needs of individual APAC markets, including Singapore, Hong Kong, Korea, and Japan.
- Partner with product, engineering, Legal, and the global GTM team to assess customer needs, scope opportunities, and support successful launches.
- Help recruit and develop the APAC team, establishing clear priorities and effective coordination across regional commercial and solutions roles.
- Build practical systems for pipeline management, forecasting, and follow-through, keeping the global team informed of regional progress and market feedback.
QUALIFICATIONS
- A track record of originating and closing complex commercial deals in APAC, with personal ownership of pipeline and business outcomes.
- An established network of regional decision-makers and the ability to build trusted relationships with executives, clients, and regulators.
- Experience leading a regional business or commercial function, or exceptional evidence of operating independently with comparable scope and judgment.
- Deep familiarity with APAC markets and an understanding of how customer needs, business practices, and stakeholder relationships differ across countries.
- Strong commercial instincts combined with enough technical fluency to understand infrastructure products, assess use cases, and lead substantive customer conversations.
- Experience in payments, stablecoins, fintech, or crypto infrastructure is a plus.
- Ability to build a team while remaining hands-on in sourcing opportunities, managing relationships, and closing business.
- Clear communication, customer focus, persistence, and optimism, with the ability to operate effectively in a fast-moving environment without an established playbook.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
The Fivetran information security organization is a motivated and innovative team responsible for ensuring the continuous integrity, confidentiality, and availability of customers’ data. Our customers trust us with all their most sensitive information, and we consider maintaining that trust to be a critical, core component of our product and business. Fivetran is seeking a motivated candidate for a GRC Senior Engineer of the Security Team. The role requires a compliance-focused engineer with knowledge and expertise in building data sets that will be used to turn our compliance into a continuous data-driven function. The position reports to the Director, GRC.
Will build and own a security data lake that aggregates evidence and telemetry from across our environment, and use it to power continuous control monitoring (CCM) that replaces manual control testing with automation. You will also support core GRC operations, including internal and external audits, risk management, and vendor assessments. Acts as a subject matter expert within specific responsibility area(s) and applies internal audit best practices and keeps current with applicable rules and regulations for security compliance frameworks, as well as any authoritative pronouncements issued by relevant governing bodies. Advanced security risk or audit certifications are required and leading cybersecurity certifications are preferred.
This is a full-time position based out of our Denver
office
. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
AWS, GCP, Azure, Kubernetes, Secureframe, Wiz, GitHub
What You’ll Do
You will build and maintain a security data lake on Fivetran itself, using our own platform to centralize the data that powers continuous control monitoring.
Govern the lake itself: enforce data quality, retention, least-privilege access, and sensitive-data handling
Build compliance-as-code: automated evidence collection, continuous control monitoring, and policy-as-code checks across cloud (AWS, GCP, Azure), Kubernetes, CI/CD pipelines, identity, and SaaS systems
Integrate and extend GRC tooling and internal platforms with APIs, scripts, and workflows that replace manual audit work and give real-time visibility into control health
Support Fivetran's certifications and attestations: ISO 27001, ISO 27701, ISO 27017, ISO 27018, ISO 42001, PCI DSS, SOC 2, and HITRUST
Skills We’re Looking For
5+ years in GRC, security engineering, data engineering, or a related fieldUnderstanding and ability to perform control testing, documentation, and control design
Strong SQL and proficiency in Python (or similar) for automation and data transformation
Hands-on experience with a modern data stack (cloud warehouse/lake, ETL/ELT, orchestration, transformation tooling)
Experience automating control testing or replacing manual compliance processes with code-driven checks
Working knowledge of several of: ISO 27001 family, SOC 2, PCI DSS, HITRUST
Familiarity with cloud security controls in [AWS / GCP / Azure] and common SaaS security configurations
Ability to translate control language into technical tests, and technical results into audit-ready narratives
Clear written communication and comfort working across Security, IT, Engineering, Legal, and Finance
Bonus Skills
Experience in dealing with external audits
Professional audit or information security certifications preferred (CISA, CISSP, AWS, SANS GIAC, etc.).
An understanding of control frameworks Fivetran follows: SOC 1/2, PCI-DSS, ISO 27001, NIST 800-53, ISO 27017, ISO 27018, ISO 27701, ISO 42001, HITRUST, FedRAMP
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$148,788
—
$185,984.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
The Fivetran information security organization is a motivated and innovative team responsible for ensuring the continuous integrity, confidentiality, and availability of customers’ data. Our customers trust us with all their most sensitive information, and we consider maintaining that trust to be a critical, core component of our product and business. Fivetran is seeking a motivated candidate for a GRC Senior Engineer of the Security Team. The role requires a compliance-focused engineer with knowledge and expertise in building data sets that will be used to turn our compliance into a continuous data-driven function. The position reports to the Director, GRC.
Will build and own a security data lake that aggregates evidence and telemetry from across our environment, and use it to power continuous control monitoring (CCM) that replaces manual control testing with automation. You will also support core GRC operations, including internal and external audits, risk management, and vendor assessments. Acts as a subject matter expert within specific responsibility area(s) and applies internal audit best practices and keeps current with applicable rules and regulations for security compliance frameworks, as well as any authoritative pronouncements issued by relevant governing bodies. Advanced security risk or audit certifications are required and leading cybersecurity certifications are preferred.
This is a full-time position based out of our
Oakland office
. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
AWS, GCP, Azure, Kubernetes, Secureframe, Wiz, GitHub
What You’ll Do
You will build and maintain a security data lake on Fivetran itself, using our own platform to centralize the data that powers continuous control monitoring.
Govern the lake itself: enforce data quality, retention, least-privilege access, and sensitive-data handling
Build compliance-as-code: automated evidence collection, continuous control monitoring, and policy-as-code checks across cloud (AWS, GCP, Azure), Kubernetes, CI/CD pipelines, identity, and SaaS systems
Integrate and extend GRC tooling and internal platforms with APIs, scripts, and workflows that replace manual audit work and give real-time visibility into control health
Support Fivetran's certifications and attestations: ISO 27001, ISO 27701, ISO 27017, ISO 27018, ISO 42001, PCI DSS, SOC 2, and HITRUST
Skills We’re Looking For
5+ years in GRC, security engineering, data engineering, or a related fieldUnderstanding and ability to perform control testing, documentation, and control design
Strong SQL and proficiency in Python (or similar) for automation and data transformation
Hands-on experience with a modern data stack (cloud warehouse/lake, ETL/ELT, orchestration, transformation tooling)
Experience automating control testing or replacing manual compliance processes with code-driven checks
Working knowledge of several of: ISO 27001 family, SOC 2, PCI DSS, HITRUST
Familiarity with cloud security controls in [AWS / GCP / Azure] and common SaaS security configurations
Ability to translate control language into technical tests, and technical results into audit-ready narratives
Clear written communication and comfort working across Security, IT, Engineering, Legal, and Finance
Bonus Skills
Experience in dealing with external audits
Professional audit or information security certifications preferred (CISA, CISSP, AWS, SANS GIAC, etc.).
An understanding of control frameworks Fivetran follows: SOC 1/2, PCI-DSS, ISO 27001, NIST 800-53, ISO 27017, ISO 27018, ISO 27701, ISO 42001, HITRUST, FedRAMP
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$158,707
—
$198,383.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Los Angeles, USA
As an Animation Artist Intern at Riot, you will bring champions and characters to life through classic animation principles and body mechanics. You will create high quality animations for a diverse and rapidly growing universe, including bipeds, quadrupeds, and creatures. A great reel will showcase a variety of body types, a diverse selection of action oriented game-related animation, and a strong foundation in the principles of animation, including weight, anticipation, and impact. Also working to expand our current content pipeline, you will collaborate with designers and artists to develop new features and technologies. Your craft expertise will breathe life into iconic and beloved characters for players.
In your application, you will select which product you prefer to apply for:
Teamfight Tactics
As an Animation Artist Intern on Teamfight Tactics, you will animate a large variety of things, ranging from champions (old and new), creatures, and even props! Your animations will have to consider how to synthesize both animation principles and the needs of strict gameplay requirements. Throughout development you will be hand-keying/editing animations in Maya, learning about League’s proprietary game engine, and implementing assets within the Unreal Game Engine. Throughout the internship you will have an onboarding partner and a team supporting you through our set development.
League of Legends
As an Animation Artist Intern on League, you will focus on champion animation. You will collaborate with animators on character lore, their motivations, and incorporate their core identity with project requirements to create impactful character performances. Your animations will be hand keyed in Maya using classic animation principles. You will also be responsible for implementation within our proprietary game engine. Throughout the process you will have an onboarding partner and a mentor to guide you through our development process.
Responsibilities:
Create high quality animations for a diverse and expanding universe, including bipeds, quadrupeds, and monsters
Help develop new features and technologies to expand the content pipeline
Collaborate with designers and artists to create animation assets that fulfill the requirements of the project’s game and visual design
Recognize areas of opportunity and help other animators level up to AAA-title-standards
Consistently meet project deadlines in a timely manner without compromising artistic integrity
Balance craft and product feedback with a strong empathy and focus on player value
Consistently communicate by proactively collaborating, directing next steps, and providing clear goals and outcomes to your team
Required Qualifications:
Currently enrolled in a college, university or non degree program
Available to work full-time hours for 10-12 weeks
Authorized to work in the U.S.
Experience with action and combat based animations showcasing locomotion cycles for characters and creatures of diverse shape and size (bipeds, quadrupeds, etc.)
Experience with Maya
Desired Qualifications:
Gaming specific animations through professional or personal work
Experience w/ Unreal Engine and Animation Blueprints
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
General Portfolio Advice:
Please limit application submission to 1 role. You will automatically be considered for similar roles based on your portfolio
Online format is preferred (Artstation, personal websites, etc.)
If you have private work that is under NDA, please include the password in your application. Otherwise, we recommend you do not password protect your portfolio
Test that your Portfolio or reel is accessible. Please include access to your portfolio on your resume in addition to the application form in case the link breaks
Ensure your portfolio showcases your best work
Fan Art? Sure! It shows your versatility as it relates directly to our art style
Depending on the role, immersing yourself in the game to get the feel, tone and look can go a long way for your portfolio
Applications close Monday, January 4th, 2027 at 11:59pm PT
Our Perks:
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks, and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern focused events so you can connect with your fellow interns and Rioters to make the most out of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $35.48
Location: Los Angeles, USA
As a
Motion Graphics Artist Intern
at Riot, you'll take the player experience to the next level by creating high-quality motion graphics for our gameplay and systems. Your technical skill for motion and compositing will breathe life into the game, transforming static scenes into powerful moments for players. You will collaborate with other artists and designers to establish how assets and UI elements will respond, transition, and increase player immersion.
In your application, you will select which product you prefer to apply to:
League of Legends
As a Motion Graphics Artist Intern on League of Legends, you’ll help bring player-facing UI and product experiences to life across in-game and around-game features. Working alongside motion artists and a multidisciplinary team, you’ll explore how motion can make League’s interfaces feel clear, responsive, and unmistakably part of the game. You’ll create motion studies and UI animatics from visual designs using tools such as After Effects and Spine. With guidance from the team, you’ll help translate approved concepts into real-time experiences in League’s proprietary game engine, balancing visual quality, clarity, and performance while contributing a fresh perspective to League.
Teamfight Tactics
As a Motion Graphics Artist on Teamfight Tactics, you will contribute to in-game and around-game aspects of Teamfight Tactics's UI. You will craft animatics, design eye-catching transitions / interactive states, and visualize full motion user flows in a variety of tools like After Effects, Spine, and Unreal Engine. You will work under guidance of the Motion Graphics craft lead to translate designs into real-time executions by working directly in our game engine. Performance and optimization are top of mind as you push for the highest visual quality.
Responsibilities:
Create UI animatics out of static visual designs, following the Teamfight Tactics and League of Legends quality, style and motion conventions
Work closely with the Visual Design lead and UI team to support in and around-game features
Implement your animations in the most efficient way, carefully balancing performance and visual quality for our range of supported PC and Mobile devices
Collaborate with a team of Motion Graphics Artists, UX, Audio, Visual Design and Engineering experts to design + bring new UI to life
Reinforce the product's goals by breathing life into the player experience
Balance craft and product feedback with a strong empathy and focus on player value
Participate in Motion Graphics and Visual Design craft reviews and Community of Practice to get guidance and build skills / confidence while contributing with a fresh perspective.
Required Qualifications:
Currently enrolled in an art, design or related degree program
Graduating during the 2028 calendar year
Available to work full-time hours for the 12 week internship duration
Eligible to work in the country that you reside in during this remote program
Has a portfolio that demonstrates understanding / grasp of motion fundamentals like easing, pacing, timing, sequences, etc.
Animation experience in After Effects with plugins like Trapcode, Element, and Lottie
Experienced with Photoshop
Knowledge of best practices for optimized implementation
Desired Qualifications:
Comfortable working in game engines like Unity or Unreal
Experience with Spine Animation Software or similar 2D rigging software
Experience with VFX authoring tools (Trapcode or Niagara)
Familiarity with Figma
Familiarity with 3D software (Blender, C4D, Maya)
Knowledge of League of Legends / Teamfight Tactics IP and style
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
General Portfolio Advice:
Please limit application submission to 1 role. You will automatically be considered for similar roles based on your portfolio
Online format is preferred (Artstation, personal websites, etc.)
If you have private work that is under NDA, please include the password in your application. Otherwise, we recommend you do not password protect your portfolio.
Test that your Portfolio or reel is accessible. Please include access to your portfolio on your resume in addition to the application form in case the link breaks
Ensure your portfolio showcases your best work
Fan Art? Sure! It shows your versatility as it relates directly to our art style
Depending on the role, immersing yourself in the game to get the feel, tone and look can go a long way for your portfolio
Applications close Monday, January 4th, 2027 at 11:59pm PT
Our Perks:
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks, and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern focused events so you can connect with your fellow interns and Rioters to make the most out of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $36.49.
Location: Los Angeles, USA
As a
Concept Art Intern
at Riot you will bring characters and creatures to life. Drawing inspiration from as little as a napkin sketch or as much as a full-blown narrative concept, you will generate ideas and craft designs that are resonant, compelling and iconic. As a problem solver, first and foremost, you will help come up with visual solutions for game concepts.
As a Concept Artist Intern on the Teamfight Tactics Gameplay team, you’ll work closely with other developers to design creatures, props, and visual effects that enhance the game’s narrative and visual cohesion. You will collaborate across disciplines to ensure assets are implemented effectively, creatively solve design challenges and contribute feedback throughout production, helping shape assets that are both visually compelling and aligned with the game's artistic direction.
Responsibilities:
Sketch, ideate, and iterate concepts of creatures, props and VFX in collaboration with other developers
Develop detailed concept art and orthographs for 3D artists and animators to implement into working game assets
Creatively problem solve and figure out efficient solutions on executing the look and feel of the creatures, props and VFX
Collaborate closely with other disciplines to define concepts that are both narrative and visually cohesive
Support other disciplines throughout the production process with the implementation of the concepts, including giving feedback and paintovers
Take your knowledge of story tropes, archetypes, and narrative devices of all kinds to help improve the designs that go into our worlds
Bring your understanding of human and animal anatomy and know how to stretch the limits while still maintaining a consistent art direction
Required Qualifications:
Currently enrolled in a college, university or non degree program
Graduating in the 2028 calendar year
Available to work full-time hours for the 12 week internship duration
Experience working with Photoshop or other relevant painting/design tools
Ability to showcase iterations and sketches in addition to the final rendered pieces.
Desired Qualifications:
Proficient in Photoshop and painting/design tools
Demonstrated ability to digitally paint volumetric form and material differentiation in an isometric and orthographic view
Understanding of colors and value structure
Experience creating designs using inspiration from historical, fantasy, scifi, mainstream trends, and/or pop culture references
Great understanding designing characters reading in an isometric view
Inclusion of references, notes, studies, different angles, how a player interacts with a character or place, and why design choices have been made
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
General Portfolio Advice:
Please limit application submission to 1 role. You will automatically be considered for similar roles based on your portfolio
Online format is preferred (Artstation, personal websites, etc.).
If you have private work that is under NDA, please include the password in your application. Otherwise, we recommend you do not password protect your portfolio
Test that your Portfolio or reel is accessible. Please include access to your portfolio on your resume in addition to the application form in case the link breaks
Ensure your portfolio showcases your best work
Fan Art? Sure! It shows your versatility as it relates directly to our art style
Depending on the role, immersing yourself in the game to get the feel, tone and look can go a long way for your portfolio
Applications close Monday, January 4th, 2027 at 11:59pm PT
Our Perks:
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks, and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern focused events so you can connect with your fellow interns and Rioters to make the most out of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $36.49
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Scaled Customer Success Manager joins Harvey's Scaled Customer Success team to drive retention, renewal, and expansion outcomes across a high-volume book of business. The team's mission is to deliver strategic, efficient value at scale—ensuring customers adopt Harvey's AI solutions deeply and renew with confidence. This role owns the full commercial lifecycle for a portfolio of accounts, blending consultative customer engagement with a data-driven renewals motion to maximize net revenue retention. Scaled CSMs partners closely with Sales, Legal Engineering, and Product to translate customer feedback into roadmap influence and expansion opportunity. It is a rare opportunity to shape a growing function at the intersection of AI innovation and customer value delivery.
WHAT YOU'LL DO
- Own renewals and expansions across a named portfolio of accounts, driving net revenue retention and gross retention targets through proactive commercial engagement.
- Lead scaled customer engagement motions—including QBRs, value reviews, and enablement sessions—to maximize product adoption and demonstrate ongoing ROI.
- Monitor customer health using data and analytics, identifying churn signals early and executing structured intervention plans to protect and grow revenue.
- Serve as a trusted advisor to customers with a prescriptive, consultative approach, integrating Harvey into their workflows and championing the power of LLMs.
- Collaborate cross-functionally with Legal Engineering, Product, and Sales to relay customer insights, influence the product roadmap, and align on shared goals.
- Build and refine scalable playbooks and processes that elevate the team's approach to customer engagement, renewals, and expansion.
WHAT YOU HAVE
- 3+ years of experience in Customer Success, Account Management, or a renewals-focused role within Enterprise SaaS, legal technology, or management consulting.
- Demonstrated track record of managing a high-volume book of business and consistently meeting or exceeding retention and expansion targets.
- Strong commercial acumen with experience owning renewals conversations and identifying upsell or expansion opportunities within existing accounts.
- Excellent communication and strategic planning skills, with the ability to engage stakeholders at multiple levels and deliver polished QBRs and value reviews.
- Data-driven mindset with experience leveraging customer health metrics, adoption data, and CS platforms to inform strategy.
- Collaborative, proactive disposition with a team-first mentality and comfort operating in a fast-paced, ambiguity-rich environment.
COMPENSATION
$115,000 - $130,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-BS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York, New York, United States
About the Role
iCapital is seeking a Senior UX Writer to enhance the user experience across the iCapital platform by crafting clear, engaging, and user-centered content across all products. This role plays a critical part in shaping how users interact with experiences, including AI-driven capabilities, by defining intuitive inputs and ensuring clear, consistent outputs. The ideal candidate will collaborate closely with cross-functional partners, including product leadership, to elevate content standards and ensure users navigate the platform with clarity and confidence.
This individual will operate as both a hands-on contributor and a strategic leader, helping to shape and scale the design system content guidelines and governance frameworks while supporting the complexity of a multi-language, multi-currency product environment.
Responsibilities
Operate as both a hands-on contributor and a strategic leader.
Create clear, consistent, and user-centered content that guides clients through complex application workflows, subscription and onboarding journeys.
Drive content design leadership by shaping and evolving iCapital design system writing style guides, reusable patterns, and governance frameworks to ensure consistent, multi-language and multi-currency experiences across platforms.
Guide content recommendation through design critiques, content reviews, and collaborative workshops.
Ensure all content aligns with accessibility standards, regulatory guidelines, and plain-language best practices.
Manage multiple priorities and deliver high-quality content solutions.
Collaborate cross-functionally with the UX, Product, Legal and Compliance teams and business stakeholders to translate requirements into effective content solutions.
Qualifications
7+ years of experience in UX writing, content design, or digital product content strategy
Bachelor’s degree in English, communications, journalism, UX design, human-computer interaction, or a related discipline, or equivalent experience with financial services, or other regulated industries
Demonstrated experience designing application flows, subscriptions, onboarding journeys, and user guidance for digital products
Provide clear, user-focused writing for complex systems or enterprise applications
Experience developing and building design systems, content standards, and governance frameworks
Proficiency with collaboration and design tools such as Figma, Confluence, or similar platforms
Strong stakeholder management and cross-functional collaboration skills
Experience working in fast-paced product environments
Familiar with accessibility standards such as WCAG 2.1 AA and inclusive design principles
Experience working with AI-assisted content tools
Experience working within legal, regulatory, and compliance review processes, collaborating closely with cross-functional teams to ensure designs meet approval requirements
Portfolio, website, or any other relevant link to your work in your resume is required
Benefits
The base salary range for this role is $160,000 to $190,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
Engineering Manager
Role Overview
We are seeking an Engineering Manager to lead the development of internal tooling and quality-control systems that power AI training workflows. This role is ideal for a leader who enjoys working across application development, infrastructure, and applied AI. You will be part of a rapidly growing team solving complex problems in AI systems, working in a startup-paced environment with high expectations and short timelines.
The ideal candidate is someone who takes ownership beyond what their role technically requires, has a track record of shipping production systems, and is excited by the intensity of a fast-paced, ambiguous environment rather than looking for stable, predictable work.
Key Responsibilities
Tooling and Platform Development:
Build scalable platforms supporting data creation, annotation, evaluation, review, and delivery.
Design and implement APIs, internal applications, and developer tooling that enable efficient workflows.
Develop maintainable, well-tested code that scales with growing demands.
Quality and Efficiency:
Improve dataset quality, task validation, model evaluation, and production efficiency.
Build and iterate on evaluation frameworks that ensure quality and reliability of AI training outputs.
Collaborate with research and domain experts to translate requirements into practical solutions.
Architecture and Standards:
Own architecture, technical delivery, reliability, security, and engineering standards.
Design and implement data pipelines for dataset creation, annotation, and delivery at scale.
Contribute to technical design and architecture decisions that balance speed, quality, and maintainability.
Leadership and Mentorship:
Mentor engineers and establish strong design, testing, and release practices.
Partner with Operations, Product, and AI specialists to identify bottlenecks and deliver pragmatic solutions.
Lead teams through urgent, high-pressure delivery schedules while maintaining quality and engineering excellence.
Technical Skills
Web Development -
Node.js, React, NestJS, Next.js, Express
Python Engineering and Data Science -
FastAPI, NumPy, Jupyter notebooks. Proficiency in large-scale data generation and data pipeline orchestration. Frameworks like Spark, Beam, or Dataflow preferred. Statistical analysis, data visualization, and data manipulation.
Infrastructure -
Kubernetes, Docker, Pulumi, Terraform, infrastructure-as-code
AI Engineering -
LangChain, LiteLLM, RL Gyms, LoRA and fine-tuning, AI agents, and Harbor
Quality Systems -
Dataset validation, evaluation frameworks, automated testing, and QC tooling
Qualifications
Strong software engineering fundamentals with a proven track record of shipping production systems.
Experience leading teams effectively in fast-paced, ambiguous environments.
Demonstrated ability to balance speed, quality, scalability, and maintainability in technical decisions.
Strong debugging, problem-solving, and communication skills with cross-functional teams.
Interest in the evolving challenges of training and evaluating AI systems.
What Success Looks Like
You lead a team that ships high-quality solutions enabling AI training workflows. You can identify technical bottlenecks, design pragmatic solutions, and guide your team to implement them reliably. You're energized by working across the full stack from infrastructure to application code, and you're excited about the technical challenges of building evaluation and quality-control systems for AI at scale while developing strong engineers.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: San Francisco, CA • New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Senior Inside Sales Representative, you’ll help retain and grow Figma’s existing customers. You’ll manage renewals and expansion opportunities across an assigned book of business, including accounts where an Account Executive is on leave, territories where we’re hiring, and customers with multiple Figma organizations. You’ll understand how customers work, connect their needs to Figma’s platform and AI capabilities, and guide commercial conversations that reinforce value and address potential reductions in spend. Working closely with Sales and cross-functional partners, you’ll own customer opportunities from discovery through close.
This is a full-time, hybrid role based out of either our New York or San Francisco hubs.
What you’ll do at Figma:
Own a book of existing customer business and deliver against quarterly net revenue retention (NRR) targets by retaining revenue, managing contraction risk, and driving expansion
Build trusted customer relationships and uncover business objectives, workflows, adoption challenges, and opportunities to deliver greater value
Lead renewal cycles end-to-end, from proactive outreach and discovery through negotiation, close, and billing coordination, including for accounts without a dedicated Account Executive
Navigate potential contraction and churn conversations by understanding the underlying drivers, reinforcing customer value, and developing a clear path forward
Identify and pursue growth opportunities across teams, use cases, and products, including connecting Figma’s AI capabilities to relevant customer workflows
Negotiate commercial terms that balance customer needs with Figma’s business objectives, partnering with Sales Managers & Account Executives on more complex opportunities
Use account data and customer insights to identify risk and growth signals, maintain accurate pipeline records, and forecast expected outcomes
Partner with Account Executives, Sales Leaders, Deal Desk, Legal, Billing, and Support to align account strategy and resolve blockers, and share customer insights to improve how we manage renewals and growth
We'd love to hear from you if you have:
1+ year of customer-facing experience in inside sales, account management, renewals, sales development, or a related role, ideally in B2B SaaS
Strong discovery and communication skills, including asking thoughtful questions, understanding customer needs, and explaining product value clearly
Technical aptitude and curiosity, with the ability to learn a complex platform, understand customer workflows, and connect new capabilities—including AI—to practical outcomes
Evidence of influencing customer decisions, handling objections, and taking ownership of measurable results, paired with sound judgment and a collaborative approach to working with internal partners
Strong organizational skills, including prioritizing competing customer needs, managing deadlines, and following through across multiple opportunities
While it’s not required, it’s an added plus if you also have:
Direct ownership of renewals, negotiations, forecasting, or closing against a commercial target
Experience identifying expansion opportunities or helping customers adopt new products, AI capabilities, or workflows
Experience working with multiple customer stakeholders, including Procurement, Finance, or Legal
Experience using Salesforce, Ironclad, or similar tools to manage customer opportunities and deal workflows
Familiarity with SaaS subscription models and retention metrics such as GRR and NRR
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. For non-exempt employees, PTO is accrued at a rate equivalent to 15 days per year for full‑time employees. Accrued PTO may be used for vacation or personal time, subject to company policy and manager approval. In addition, the company provides 10 paid sick days annually for non-exempt full-time employees. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Hourly Base Pay Range:
$30.40
—
$30.40 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: US - United States
Get excited to join Scopely’s AI-native incubation team, which is focused on discovering the next generation of mobile games. This role can be remote in the US or hybrid in Culver City, LA.
Rather than spending years developing a single title, we believe one of the most effective ways to find great games is to rapidly transform ideas into playable experiences, launch them to real players, and learn from live market feedback.
We’re pioneering a new approach to game creation—one in which AI enables creators to work across traditional discipline boundaries, take greater ownership of ideas from concept through launch, and bring more great games to players.
What You’ll Do
If you’re a producer who is excited by rapid experimentation, comfortable creating clarity in ambiguous environments, and loves helping teams bring new ideas to life, you’ll feel at home on this team.
We don’t organize our work strictly around traditional disciplines. We believe AI enables skilled creators to contribute to more of the game development process than ever before. As a Producer, you’ll create the structure, workflows, and momentum that allow a small, AI-native team to move quickly from idea to live game. You’ll help shape schedules and roadmaps, keep shared development work moving, manage the build and release process, and contribute hands-on to prototype and game development.
Build and maintain schedules across concept development, prototyping, production, testing, release, and live iteration.
Help define the team’s roadmap, development goals, milestones, dependencies, and decision points.
Manage the backlog and roadmap for shared infrastructure, frameworks, tools, and reusable features, balancing immediate game needs with investments that benefit future Horton projects.
Partner with engineers, designers, artists, analytics, user acquisition, and product leads to move games from prototypes to live tests.
Manage builds, QA, submissions, releases, and post-launch updates across testing and distribution platforms.
Establish release-readiness criteria, track issues and dependencies, and coordinate triage and go/no-go decisions.
Manage external development and service providers, including relationships, scopes, schedules, deliverables, and day-to-day communication.
Work with central legal, procurement, finance, and other groups to secure external resources and manage MSAs, SOWs, contracts, purchase orders, and vendor onboarding.
Use AI tools to improve planning, documentation, production workflows, communication, and game development.
Contribute hands-on to prototype and game development, using AI-native tools and workflows to unblock work and help turn ideas into playable experiences.
What We’re Looking For
Demonstrated experience using AI tools as a meaningful part of your production, product, or development workflow.
Experience in game production, product operations, release management, or a closely related role. Mobile game experience is strongly preferred.
A track record of managing schedules, roadmaps, backlogs, dependencies, and cross-functional development teams.
Experience coordinating builds, QA, platform submissions, releases, and post-launch updates.
Strong organizational and communication skills, with the ability to create clarity and momentum in ambiguous environments.
Experience managing external developers, vendors, or service providers.
Familiarity with MSAs, SOWs, contracts, procurement, and vendor onboarding processes. You do not need to draft legal documents, but you should be comfortable owning the process and follow-through.
Comfort working hands-on with modern game engines, development tools, project-management systems, and release pipelines.
A bias toward building, testing, learning, and iterating quickly rather than relying on lengthy planning cycles.
The ability to balance speed, quality, risk, and team capacity while keeping work moving.
A collaborative mindset and the ability to work effectively across engineering, design, art, product, analytics, user acquisition, legal, procurement, and external partners.
Passion for games and curiosity about how AI will change the way games are created and shipped.
Build repeatable production and release practices that can scale across Horton and Scopely.
Bonus Points:
Experience building shared tools, frameworks, or production processes across multiple projects.
Experience working in small, highly autonomous teams or startup environments.
Experience shipping multiple mobile games or prototypes.
Familiarity with Unity, Unreal, Godot, or other modern game engines.
Experience with mobile app-store submissions, live-service releases, analytics, or user acquisition testing.
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$91,300
—
$150,000 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: New York, New York, United States
About the Role
iCapital is looking for an Associate or Assistant Vice President to join the Implementation Specialists team. This individual will lead small and medium client integrations independently and assist senior leads on complex client integrations along with managing the ongoing platform experience for existing clients.
Responsibilities
Lead and support all aspects of new and existing wealth manager and asset management integrations including but not limited to project management, client discovery, operating model and business process design, data integrations, platform set-up, testing and rollout.
Provide program and project management expertise including establishing detailed project plans, managing risk, and driving accountability across internal and external stakeholders.
Implement client requirements via white label set-up and platform configurations.
Manage and support the overall platform experience for existing strategic clients with the intent of maximizing their consumption of the platform.
Build a strong understanding of a client’s business and how that translates to the iCapital platform.
Collaborate with Product Managers to identify product gaps and opportunities, vet potential solutions, and roll out new features.
Drive operational efficiencies and platform enhancements proactively and consistently.
Work with Operations and Product Management teams to troubleshoot platform issues.
Document and update procedures, processes, and workflow, assisting with the creation of playbooks and client collateral.
Partner closely with Product Managers, Relationship Managers and Operations teams to deliver for our clients.
Qualifications
6-10+ years of experience in project management, client software implementations, operations or relationship management within financial services/fintech industry
Proven track record of leading cross-functional project teams from inception to execution
Familiar with software-based financial solutions (i.e. transaction systems, online forms, trading software)
Excellent writing skills and able to produce detailed project documentation, business requirements documentation and specifications to drive successful development
Advanced MS Office skills (Excel, Word, PowerPoint) and data analytics skills
Exemplary attention to detail
Strong interpersonal and presentation skills, and the proven ability to influence and communicate effectively across both internal and client stakeholders
Experience working on a team and a desire to work in a fast-moving entrepreneurial environment
Knowledge of wealth management and private bank business and processes/alternatives
Experience managing data integrations is a plus
Benefits
The base salary range for this role is $110,000 to $150,000
. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, NY
Workplace: Remote
We are looking for an Analytics Engineer to join a team dedicated to building the governed data foundation that powers decision-making across Talkiatry. You'll work alongside a collaborative team of engineers to design and maintain reliable, well-documented data models that stakeholders can trust and explore independently.
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
YOU WILL:
- Build and maintain clean, scalable, well-documented data models using dbt, Snowflake, and Databricks that serve as the trusted foundation for decision-making across the org
- Partner with stakeholders to understand business questions and translate them into governed, reusable data products — not one-off reports
- Contribute to a self-service analytics environment where stakeholders can independently explore data through well-structured, reliable models
- Adhere to and help evolve our data governance, data quality, and documentation standards
- Support dashboard and reporting needs where appropriate, with an emphasis on enabling stakeholders rather than building on their behalf
- Collaborate with data and engineering teams to ensure data products are integrated into the broader product and engineering development process from the start
YOUR QUALIFICATIONS:
- 2 to 3 years of experience in Analytics Engineering, Data Engineering, or a closely related role
- Proficient SQL skills with a working understanding of data modeling concepts (star schema, slowly changing dimensions, grain)
- Hands-on experience with dbt and a cloud data warehouse such as Snowflake or BigQuery
- Familiarity with at least one BI or data exploration tool such as Omni, Looker, or Tableau
- A bias toward building reusable, documented, and governed data products over ad hoc solutions
- Exposure to working cross-functionally with non-technical stakeholders to understand business needs
- Clear communication skills with the ability to explain data concepts and trade-offs to a range of audiences
WHY TALKIATRY:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Staff SRE, Platform Engineering
About the job
Twilio is looking for a Staff Site Reliability Engineer to join our Platform Engineering organization. SRE owns production health and resiliency at Twilio — we are accountable for whether our services stay available, performant, and recoverable for the customers who build their businesses on us. SREs here are software engineers who focus on reliability: you will architect systems with reliability designed in from the outset, define the SLIs and SLOs that determine whether we are meeting customer expectations, and build the automation that keeps our infrastructure efficiently ahead of capacity and performance demand.
At the Staff SRE you work without day-to-day guidance, applying deep subject-matter knowledge and industry-leading practice to improve the products, processes, and services that Twilio runs on. You will own the reliability posture of significant parts of our production estate. Your impact will be felt across multiple teams rather than within one.
This is a hands-on engineering role. You will write and deploy code that improves service reliability, orchestrate complex changes across systems, lead the response when production is degraded, and raise the quality bar for the engineers around you.
Responsibilities
In this role, you’ll:
Own the reliability posture of production services in your area — availability, latency, capacity, efficiency, performance, and the monitoring and alerting that makes them visible
Define, instrument, and operate against SLIs and SLOs, and use error budgets to drive engineering priorities
Identify trends and problem areas that threaten stability, and provide a path forward to mitigate risk before it reaches customers
Drive down repair items and prevent classes of incidents rather than resolving them one at a time
Improve detection, response, and recovery — reducing time to acknowledge, engage, mitigate, and restore, with fewer people pulled in
Design for failure: strengthen failure domains, validate recovery paths, and make production changes safer to ship and safer to roll back
Participate in on-call for the services you support, and lead the response when production is degraded
Write post-mortems that identify true root causes, and drive the follow-up work to completion
Oversee efforts to identify, diagnose, report, and document production problems across all reliability dimensions
Write, configure, and deploy code that measurably improves service reliability — maintainable, reviewed, documented, and well tested
Orchestrate complex changes across systems and services, documenting design changes, technical decisions, migration plans, and upgrades
Lead debugging, troubleshooting, and analysis of service architecture and design
Use code review to drive up the quality of your coworkers' code
Reduce the operational overhead required to run infrastructure and services
Drive projects from conception to completion for efforts spanning the concerns of your team
Coordinate across programs, collaborating with others to estimate and communicate delivery timelines
Break projects into milestones and tasks, track progress, and communicate updates to stakeholders
Identify and communicate changes that may impact stability
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years of related engineering experience, with a substantial portion focused on reliability, infrastructure, or platform engineering
Demonstrated accountability for production systems — you have carried a pager for services that mattered and owned the outcome when they failed
Strong software engineering fundamentals: you build and ship production code, not only configure tooling
Experience defining and operating against SLIs and SLOs, and using error budgets to inform engineering priorities
Depth in production operations: incident command, post-mortem analysis, capacity planning, and observability
A record of preventing recurrence — reducing incident classes and operational toil, not just closing tickets
Experience driving changes that span multiple teams, and the communication skills to build alignment without formal authority
A track record of improving the engineers around you through code review, design feedback, and mentorship
Experience with large-scale distributed systems in a cloud environment
Desired:
Familiarity with infrastructure-as-code, container orchestration, and GitOps-style delivery
Experience with multi-region architecture, failure-domain design, or regional expansion work
Background in chaos engineering, game days, or other proactive resilience validation
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
As an Investor Relations Analyst at Tenable, you will play a critical role in communicating our strategic positioning as the exposure management company to the investment community. You will partner with cross-functional teams, including Finance, Accounting, and Legal, to ensure accurate financial disclosures and execute a comprehensive investor relations strategy. This position serves as an essential bridge between Tenable and the market, translating our financial performance and cybersecurity SaaS market dynamics into actionable intelligence and consistent messaging for senior leadership and external stakeholders.
Your Opportunity:
Earnings Process Management:
Manage the end-to-end quarterly earnings process, including coordinating the preparation of earnings scripts, press releases, and supplemental financial data packages. Take a proactive approach to evolving and improving standard earnings materials.
Earnings Call Logistics & Vendor Management:
Coordinate logistics for quarterly earnings conference calls alongside the EA, managing internal prep meetings, webcast setup, and callbacks. Lead major strategic projects such as evaluating and selecting a new vendor for our earnings calls.
Cross-Functional Collaboration:
Partner directly with Finance, Accounting, and Legal to ensure the accuracy and timely delivery of all external financial disclosures.
Strategic Messaging:
Assist in developing consistent messaging around Tenable's strategic positioning as the exposure management company, long-term growth drivers, and financial performance.
Market Intelligence:
Monitor and consistently check sell-side analyst reports, investor sentiment, and consensus estimates. Summarize key themes, track street commentary, and provide context on market activity to flag notable changes for senior leadership.
Competitive Analysis:
Conduct ongoing peer benchmarking and competitive analysis across the cybersecurity SaaS landscape, explicitly including the summarization of peer earnings reports, to inform overall IR strategy and messaging.
Investor Engagement:
Support the coordination and scheduling of Tenable's participation in investor conferences, non-deal roadshows, and one-on-one meetings, while helping to prepare necessary materials and investor talking points.
Shareholder Analysis:
Monitor and track institutional ownership changes and 13F filings to comprehensively analyze shareholder base composition.
Operations, Tracking & Web Strategy:
Consistently track and maintain an organized CRM database of investor contacts, engagement activity, and meeting notes. Take ownership of the investor relations website, including spearheading a complete website revamp project to ensure accurate and compelling public-facing information.
What You'll Need:
Bachelor's degree in Finance, Accounting, Economics, or a related field.
2 years of prior experience working in investor relations, equity research, investment banking, or public company finance.
Excellent written and verbal communication skills, equipped with the ability to distill complex financial information clearly.
High attention to detail and the ability to manage multiple priorities simultaneously in a fast-paced, public company environment.
And Ideally:
Proficiency with preferred IR tools, such as Q4 Desktop, Nasdaq IR Insight, and Bloomberg.
Working familiarity with the cybersecurity or SaaS industry to better understand and articulate Tenable's unique market value.
A proactive, analytical mindset with a strong desire to monitor broader macroeconomic trends and their potential impact on institutional investing.
#Li-Hybrid #LI-LP1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$80,500
—
$107,166.66 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Remote
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Partner Enablement Program Manager, you'll build and run the ElevenLabs partner academy for systems integrators, hyperscalers and technology partners. You'll create curricula across sales, pre-sales and technical implementation, starting with ElevenAgents and expanding across ElevenCreative and ElevenAPI. You'll work closely with our regional Forward Deployed Engineers, who bring the technical expertise and set the technical quality bar. Your mission is to grow the program to 10,000+ certified partner professionals by the end of 2027, and to make the ElevenLabs certification a credential the tech ecosystem respects.
As a Partner Enablement Program Manager, you can expect to:
- Build curricula for partner sellers, pre-sales and implementation engineers: courses, hands-on labs and assessments.
- Turn expert knowledge from our FDEs, sales and product teams into a world-class online academy.
- Run the certification program end to end, from submissions and review workflows to certificates, with FDEs making the technical call.
- Scale the program through automation, from automated agent review to bots and emails that support learners.
- Deliver training online and in person, including sales and technical sessions at our partner hackathons.
- Run program administration: the learning platform, partner onboarding tracks, reporting and learner feedback.
REQUIREMENTS
We're looking for an enablement builder who is comfortable with both commercial and technical topics. You don't need to be the deepest expert in the room, but you need enough depth to work with senior engineers and sellers as subject matter experts and turn their knowledge into great learning. You'll thrive with us if you:
- Are passionate about AI, technology and ElevenLabs products.
- Have built enablement or training programs at scale for partners, sellers or technical teams.
- Learn technical products quickly and can explain them to both technical and commercial audiences.
- Can run a program end to end: learning platforms, timelines, stakeholders and reporting.
- Can lead a session or workshop in front of sellers and engineers.
- Have strong instructional design skills: you can turn expert content into clear courses, labs and assessments.
- Enjoy turning repeat work into automations, tools and agents.
- Have excellent communication skills and can adapt your message to different audiences.
Bonus:
- Experience as a forward deployed engineer, solutions engineer or in professional services for a frontier AI product.
- Hands-on experience building LLM applications or voice and chat agents, and reviewing whether they are ready for production.
- Familiarity with Python or TypeScript, APIs, webhooks and common integration patterns.
- Telephony experience, such as SIP, Twilio or contact center platforms.
- Experience at a systems integrator, hyperscaler or technology partner.
- Experience with learning platforms such as WorkRamp.
- Proficient in Spanish or Portuguese.
GROWTH POTENTIAL
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
- Leading a partner enablement team as the academy grows.
- Moving into partner program leadership or Solutions Engineering.
LOCATION
This role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in Americas timezones required. If you prefer, you can work from our offices in New York or San Francisco.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
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