StellarTech is building a Customer Tech Care unit - a specialised engineering squad embedded within Customer Care, whose sole purpose is to technically resolve every user issue that cannot be solved by a standard support agent. As the Lead, you will be the technical authority and organisational backbone: triaging escalated tickets, directing your team of automation engineers, coordinating with product and infrastructure engineering, and personally architecting or approving every solution shipped.
This is not a traditional support lead role. You will spend the majority of your time in systems - querying databases, reproducing bugs in staging, reading logs, designing automation flows, and evaluating LLM agents. You are the bridge between what support teams observe and what engineering teams build.
What You’ll Do:
1. Team Leadership & Unit Operations
• Own day-to-day operation: capacity planning, sprint structure, task distribution, and quality standards.
• Mentor and grow automation engineers; define code and architecture review processes.
• Establish and track unit KPIs: ticket deflection rate, automation coverage ratio, recurrence prevention.
• Report unit performance to management; propose headcount and tooling investments backed by data.
2. Escalation Triage & Technical Investigation
• Serve as the primary technical intake point for all escalated issues: reproduce problems, isolate root causes, scope resolution paths.
• Access production/staging systems, internal dashboards, and databases (SQL/NoSQL) to investigate issues directly.
• Analyse logs, event streams, payment records, subscription states, and user journey data.
• Own the diagnostic protocol and ensure team members follow structured investigation runbooks.
3. Automation Solution Architecture
• Design and oversee automation solutions that resolve recurring issue categories without human intervention.
• Architect multi-step pipelines spanning Zendesk triggers, internal API calls, and database state changes.
• Define the solution taxonomy (macro vs. API vs. LLM agent vs. DB script) and enforce it across the team.
• Approve all automation flows before production deployment; enforce rollback and monitoring standards.
4. LLM & AI Agent Delivery
• Lead design and deployment of LLM-based agents capable of diagnosing and resolving issues autonomously.
• Define agent architecture for context injection: user profile, subscription state, events, ticket history from DB.
• Oversee training loop quality: curate high-quality resolved tickets to improve agent accuracy.
• Evaluate agent performance quantitatively; own escalation decisions vs. further automation.
5. Engineering–Support Interface
• Act as authoritative translator between support teams (who observe symptoms) and engineering teams (who own systems).
• Maintain a shared escalation taxonomy and SLA matrix agreed with both Support Director and Engineering leads.
• Own the feedback loop: unit diagnostic output becomes the engineering bug report that ships a fix.
• Coordinate with Product, Backend Engineering, and Data teams to secure required system access and API endpoints.
6. Documentation & Knowledge Management
• Maintain a live runbook library: automation flows, escalation paths, investigation procedures.
• Ensure every automation has a documented failure mode and rollback path.
• Create onboarding materials for new automation engineers.
What We’re Looking For:
• 5+ years in automation engineering, technical support engineering, or platform engineering - with 1–2 years in a team lead or tech lead capacity.
• Demonstrated ability to investigate production issues via direct system access: logs, SQL/NoSQL databases, API responses, event streams.
• Hands-on experience building LLM-based agents or AI-driven automation (OpenAI API, function calling, embeddings, or equivalent).
• Strong Python skills; production-quality scripts for automation, data remediation, and API orchestration.
• Experience designing Zendesk automation pipelines (triggers, automations, ZAF apps) or equivalent support platforms.
• Event-driven architecture and API integration patterns (REST, webhooks, async queues).
• Track record owning support metrics: deflection rate, FCR, CSAT, time-to-resolution.
Nice to have:
• Low-code/no-code orchestration tools (n8n, Zapier, Make, Rivet) in hybrid architectures.
• B2C or subscription-based product background with high user volume and complex billing/access state.
• CI/CD pipelines and production-level monitoring for automation systems.
• Data engineering concepts: pipeline design, idempotency, retry logic, dead-letter queues.
• RAG architectures, vector databases, or knowledge-base-augmented LLM agents.
• Experience in a regulated environment (GDPR, PCI-DSS, SOC 2).
Why You'll Love Working With Us:
Innovative Environment: We're all about trying new things and pushing the envelope in EdTech.
We are global remote
Health: company-provided medical expense compensation.
AI solutions: АІ subscription and other tools.
Balance: Flexible paid time off, you get 21 days of annual leave + 10 bank holidays.
Collaborative Culture: Work alongside passionate professionals who are as driven as you are.
Interview Stages:
HR Screen/Introduction
Technical Interview
Technical Assignment
Final Interview
Location: Sofia, Bulgaria
Freedom24, the European division of Freedom Holding Corp., is looking for ambitious graduates and early-career professionals to join our team in Sofia, Bulgaria as a Junior Relationship Manager.
This is a great opportunity for recent graduates, final-year students, and candidates with little or no previous work experience who are looking to take their first steps in the financial industry. If you are motivated, confident in communicating with people, and eager to learn, we would be happy to hear from you — previous experience in a similar role is not required.
You will become part of an international team and have the opportunity to develop your skills, gain hands-on experience, and build a career in a fast-growing company operating across European markets.
Please note that this is a full-time, office-based position in Sofia.
Responsibilities
Work with the existing client base;
Reactivate and engage clients while developing long-term client relationships;
Communicate with clients via phone calls and messaging platforms;
Handle a high volume of outbound calls;
Consult clients on the company’s products and services;
Maintain a high level of customer service;
Update and maintain client information in the CRM system.
Requirements
Recent university graduates or final-year students (Degree in Economics, Finance, Philology, or a related field, or currently in the final stage of obtaining a diploma);
Fluent English and Bulgarian language skills (Additional European languages will be considered an advantage, including: French, German, Spanish, Polish, and others);
Previous experience in sales, call centers, banking, insurance, financial services, or other client-facing roles will be considered a plus;
Excellent communication and interpersonal skills;
Ability to work in a dynamic environment and effectively communicate with a large number of clients;
Results-driven mindset and willingness to grow within an international company.
Benefits
Professional financial education from day one — access to structured corporate training covering financial markets, investment products, and different asset classes;
In-depth knowledge of investment instruments — learn how stocks, bonds, ETFs, options, and other financial instruments work;
Introduction to investment analysis — explore the fundamentals of technical and fundamental analysis, learn how to evaluate investment opportunities, and understand market trends;
Professional and career growth opportunities — your results, initiative, and professional development can open opportunities to progress to more senior positions;
Fixed salary + monthly performance bonus.
International working environment — become part of a multicultural team working across European markets;
Service agreement with Cyprus.
Location: Athens, Greece
Freedom24 is the European division of Freedom Holding Corp., an international investment group providing clients with access to global financial markets. The company is rapidly expanding across Europe and brings together an international team of professionals in investments, client relations, and financial technologies.
As part of our team expansion, we are looking for a Junior Relationship Manager to work with European markets.
We are seeking motivated, communicative, and ambitious individuals who are eager to build a career in the international financial industry.
Responsibilities
Work with the existing client base;
Reactivate and engage clients while developing long-term client relationships;
Communicate with clients via phone calls and messaging platforms;
Handle a high volume of outbound calls;
Consult clients on the company’s products and services;
Maintain a high level of customer service;
Update and maintain client information in the CRM system.
Requirements
Recent university graduates or final-year students (Degree in Economics, Finance, Philology, or a related field, or currently in the final stage of obtaining a diploma);
Fluent English and Greek language skills (Additional European languages will be considered an advantage, including: French, German, Spanish, Polish, and others);
Previous experience in sales, call centers, banking, insurance, financial services, or other client-facing roles will be considered a plus;
Excellent communication and interpersonal skills;
Ability to work in a dynamic environment and effectively communicate with a large number of clients;
Results-driven mindset and willingness to grow within an international company.
Benefits
Opportunity to start a career in an international financial company;
Training and support during the onboarding period;
Professional and career growth opportunities;
Competitive compensation package: fixed salary + performance-based bonus;
Service agreement with Cyprus.
juniorAthens, Greece
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Ethiopia; Egypt; South Africa; Philippines; Jamaica
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and technology platforms in industries such as SaaS, MarTech, FinTech, eCommerce, and digital services.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is a private family office and investment firm dedicated to long-term wealth preservation and strategic capital growth. By providing a secure and flexible investment channel, the team focuses on achieving superior risk-adjusted returns through diversified asset management. They serve high-net-worth interests with a commitment to stability and financial excellence, ensuring sustainable growth and the protection of legacy capital across various market cycles.
As an established player in the private equity and investment management space, the firm prides itself on a culture of discretion, professional integrity, and analytical rigor. The team operates with a long-term vision, moving away from short-term market volatility to focus on high-impact opportunities that drive meaningful value. Candidates will join a collaborative environment where strategic thinking and precision are highly valued, contributing to the continued success of a sophisticated and stable financial portfolio.
Job Summary
We are seeking a proactive, execution-driven Senior Project Manager to join an early-stage music SaaS company building complex catalog intelligence infrastructure. In this role, you will be the operational backbone of the team, responsible for transforming strategic goals into structured workflows. Your mission is to implement robust systems, eliminate bottlenecks, and drive accountability across a remote engineering and product team. This is a high-impact position for a specialist who thrives in the fast-paced environment of a tech startup and enjoys bringing order to complex technical projects.
Key Responsibilities
Systems Implementation:
Establish and optimize project management frameworks using tools like Jira, Linear, or Notion to create a centralized "source of truth."
Execution & Accountability:
Drive team-wide accountability to ensure all deliverables are met on time, proactively following up on delays and removing blockers.
Sprint Management:
Lead daily and weekly sprint cycles, anticipating technical or resource risks before they disrupt the timeline.
Operational Oversight:
Conduct daily check-ins and monitor communication channels (Slack) to ensure no tasks stall due to miscommunication.
Meeting Coordination:
Attend all key technical meetings to capture action items, document decisions, and ensure rigorous follow-through across the organization.
Reporting:
Track and report on progress across all major initiatives, providing leadership with clear visibility into project health.
Requirements
Proven experience operating within early-stage tech environments. You must be comfortable with the ambiguity and rapid evolution of a growing company.
Strong proficiency in agile methodologies and advanced knowledge of project management software.
A natural ability to lead coordinate, and hold team members accountable without being micro-managed.
A highly action-oriented mindset with the ability to identify bottlenecks and adapt workflows independently.
Must be available to work remotely with core overlap during GMT hours (10:00–14:00).
Exceptional English communication skills, both written and verbal.
Experience with specific tools including Monday.com, Google Workspace, and Outreach.
Background in music technology or SaaS infrastructure.
Previous experience in calendar management and executive project coordination.
Benefits
💰 Competitive compensation
🌎 Fully remote work environment
🚀 High-impact role in an early-stage startup
📈 Career growth opportunities as the team scales
🎯 Performance-based incentives (Structure in development)
🤝 Collaborative and mission-driven team culture
Location: United States, Remote
Are you on a mission to create games that bond players together into deeply invested communities? Do you spend your time thinking about how different game mechanics can come together to create emergent, dynamic, and frankly hilarious social moments? Are you excited to make gameplay that strongly cares about player intention, action game feel, and expressive communication?
We are seeking a highly technical, creative, and team-oriented contract Staff Gameplay Designer to contribute a new multiplayer action game on teamLFG. You will work closely with the entire Design Team prototyping, exploring, and implementing player avatars and their suite of verbs for the social area of a competitive PvP game. You will collaborate with team members from other disciplines to drive cohesive gameplay vision. You will help build the systems that enable our game to become a third place. Most importantly, you will work with a fun, dedicated, and cross-disciplinary team devoted to turning a creative dream into a new franchise at PlayStation.
RESPONSIBILITIES
• Build and maintain the avatar movement and core sandbox systems that enable cooperative social gameplay and player expression, while building trust between players
• Build the systems to allow for avatar customization, creating extensible opportunities for player investment and a progression economy, as well as player self expression and customization
• Build compelling gameplay experiences through reusable sandbox mechanics, especially 3C (Character, Camera and Controls) design and implementation
• Create endearing NPCs that improve IP quality, consistency, along with sandbox design principles
• Work with audio, effects, and animation to clearly communicate gameplay affordances to players
REQUIRED SKILLS
• Understanding of how modern multiplayer social games can leverage an intuitive and expressive action sandbox to create memories between players
• Fluency for collaboration with designers, artists, programmers, audio professionals, quality assurance and producers to achieve a common goal, with adaptability for how to work in a flexible work environment
• Broad T-shaped rapid prototyping skills, with enough multi-disciplinary knowledge to quickly stub out gameplay ideas to evaluate their potential
• Strong technical scripting skills and understanding of how to structure game design tools to unlock player expression, content variety, and execution speed
• Strong understanding of character motion and animation; momentum, timing, and their impact on player communication and tone
• Proven ability to build alignment and productively own feature direction without sacrificing empathy and collaboration with team contributors
• Ability to operate autonomously and handle ambiguity, including giving and receiving feedback despite that ambiguity
• Ability to create plans and evaluate them for meeting the experiential needs of the players and markets
• Outstanding oral and written communication skills
• Demonstrated understanding of how systemically consistent, combinatoric game design can create player surprise and laughter
Bachelors degree or equivalent
PREFERRED EXPERIENCE
• Experience as a Staff Sandbox/Gameplay Designer on AAA or large-scale online action games, designing, documenting, and building character customization systems
• Experience delegating work or ownership of an area to multi-disciplinary peers
• Experience with social/cooperative game design and balancing for an active player base
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$76
—
$115 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Strategic Finance team sits at the center of how the company allocates its time and resources. We're hiring across three complementary tracks — and looking for people with sharp financial instincts, a builder's mindset, and the drive to take on a large scope quickly. Whether you lean toward GTM strategy, FP&A infrastructure, or broad strategic partnership, this is a rare opportunity to shape a pre-IPO company at a pivotal moment in its growth.
WHAT YOU'LL DO
- Build and own detailed financial and operational models with the highest quality and accuracy
- Use data to influence key strategic decisions across Product, GTM, and business leadership
- Lead planning analyses for cross-functional teams, evaluating tradeoffs across growth, efficiency, and resourcing
- Identify and develop KPIs; build dashboards to monitor performance and communicate insights to stakeholders
- Partner closely with business leaders to translate strategy into execution and drive accountability
- Help run bi-annual budgeting and headcount planning cycles
- Manage company performance against financial targets — identifying where to course-correct and where to accelerate
- Build and maintain internal tools that reduce manual work and improve data accuracy across the finance org
WHAT YOU NEED
- 1–4 years in Investment Banking, Management Consulting, VC/PE, or Corporate Finance at a top-tier technology company
- Excellent financial modeling and quantitative / data analysis skills
- Extreme attention to detail with a high regard for precision
- Exceptional verbal and written communication skills
- Track record of developing and maintaining relationships with internal and external partners
- A "get things done" mentality — you dissect complex problems, find solutions, and drive them to completion with a high degree of autonomy
- Comfort operating in ambiguity and adapting to evolving priorities
NICE TO HAVES
- Expertise with Looker, SQL, and/or Python
- Systems thinking — you design processes to be reliable, scalable, and maintainable
- Curiosity about AI tools — prior experience is a plus, but not required
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Yerevan
Workplace: OnSite
About the role
Teza is a systematic trading firm building quantitative strategies across multiple asset classes. We are looking for a DevOps Engineer to own and evolve our infrastructure platform — the systems that our quants, developers, and traders rely on every day.
Our infrastructure team is at an inflection point. We have a working platform that supports active trading and research, and we are now investing in making it more robust, observable, and developer-friendly. The successful candidate will have significant influence over the direction of our infrastructure — shaping tooling choices, establishing standards, and building systems that scale with the firm.
Location
Yerevan, Armenia, Austin, Texas or London, UK
What We're Building Toward
As a team, we are working toward the following goals. You will play a central role in defining the approach and driving execution:
- Full-stack observability** across all internal services — unified metrics, centralized logging, distributed tracing, and actionable alerting — so that engineers and traders have clear, real-time visibility into system health and performance.
- Reliable, self-service compute orchestration** spanning Slurm (HPC/ML workloads), Hadoop (batch data processing), and Airflow (workflow scheduling) — enabling researchers and data engineers to run workloads at scale without infrastructure bottlenecks.
- Mature secrets management** for trading credentials, API keys, certificates, and service-to-service authentication — with rotation policies, auditing, and tight integration into deployment workflows.
- Unified release pipelines** that bring consistency to how diverse applications — trading strategies, data pipelines, and real-time trading systems — move from development to production, each with their own build, test, and deployment needs.
- A well-maintained platform foundation** where shared services — identity management, GitHub Actions runners, VPN, observability tooling — stay current and reliable without disrupting active trading.
- Strong security posture** across production and research environments — network segmentation, access controls, vulnerability management, and compliance — that evolves alongside the platform rather than being bolted on after the fact.
Requirements
- Experience building and operating internal platform services for development teams (CI/CD, compute, monitoring, developer tooling) — not just consuming them.
- Strong proficiency in Linux systems administration and container orchestration (Docker, Kubernetes, or similar).
- Deep understanding of the software development lifecycle and how infrastructure supports engineering teams — from local development through CI to production deployment.
- Familiarity with ML and data-intensive workflow requirements: GPU scheduling, large dataset access patterns, experiment tracking, and reproducible compute environments.
- Proficiency with at least one major cloud provider (AWS, GCP, or Azure) including networking, IAM, and managed services.
- Experience designing and operating hybrid infrastructure — cloud, on-premises, and colocation environments — with an understanding of the tradeoffs between them.
- Hands-on programming ability in Python or another scripting language, sufficient to build tooling, automation, and infrastructure-as-code — not just run playbooks.
- Solid understanding of core network protocols and services: DNS, LDAP, SMTP, TLS, HTTP, and SSH.
- Practical knowledge of infrastructure security: firewall management, access control models (zero-trust, bastion hosts), vulnerability scanning, patch management, and audit logging.
Nice to Have
- Experience in a trading firm or other environment with strict uptime and latency requirements.
- Familiarity with infrastructure-as-code tools (Terraform, Pulumi, Ansible).
- Experience with log aggregation and SIEM systems.
- Understanding of compliance frameworks relevant to financial services.
Benefits
- Health, visual and dental insurance
- Flexible sick time policy
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London or Remote (UK) | 💰£100,000 - £133,000 +
Benefits
|
We’re looking for several
Product Marketing Leads
to set the market intelligence and product strategy for individual product Collectives.
At Monzo, Product Marketing is a global product-market fit discipline rather than a GTM discipline. We’re embedded in squads with PMs, Designers and User Researchers, shaping products and propositions by acting as the voice of the market (UK, Ireland, Spain and future markets). We then partner closely with Integrated Marketing, who lead marketing strategy and execution, to bring those propositions to customers. Together, we aim to build and market category-leading products. If that’s your flavour of product marketing, Monzo is for you.
This is a player/coach role. You'll own Product Marketing for a Collective: understanding customers, shaping product strategy, defining positioning, and guiding how launches land in the market. If you love influencing what gets built as much as how it's communicated, you'll feel at home here.
Where you could join:
Wealth
is building the future of how people grow their money: helping millions of customers save, invest, and plan for retirement with the same simplicity and trust they expect from their current account. It spans Savings, Investments, Pensions, Insurance, and brand new kinds of wealth-building experiences. This is a role for someone who wants to challenge how traditional wealth products work to make growing money (finally) feel simpler and more useful for everyday customers.
MonzOS
is the intelligence layer of Monzo: an AI-powered operating system that helps customers find the right product, insight or action at the right moment. It brings together personalisation, recommendations, search and in-app discovery to make Monzo feel more useful every time someone opens the app. This is a role for someone who is excited by the challenge of making Monzo feel simple, trusted and indispensable in people’s financial lives.
EU
is building Monzo for millions of customers across Europe, taking what people love about Monzo in the UK and making it work brilliantly in new markets. This role will lead consumer market insight and competitor discovery for new countries, while supporting growth in already-live markets like Ireland and Spain. This is a role for someone who loves figuring out how to win a market: turning customer insight, competitor analysis and local context into practical, provocative choices for product and marketing.
Key Responsibilities
You and your team will…
Set strategy for multiple categories.
You'll own a one-year product marketing strategy for a complex, multi-product Collective. You will work to define how Monzo wins in multiple categories with multiple products over time.
Set the market intelligence agenda.
You'll decide what we need to understand about our customers, competitors, and the market. You’ll identify and size opportunities, and build the frameworks other teams use to prioritise and respond.
Shape what gets built.
You'll use market intelligence to shape product strategy across multiple areas, bringing a perspective that changes what we build and in what order. You'll sit alongside Product leadership, driving commercial outcomes through product differentiation.
Define positioning that moves the business.
You'll ensure every product starts with a customer problem, differentiated positioning, and a proposition worth talking about. You’ll demonstrate that positioning will shift customer perception and move revenue at scale.
Own how we go to market.
You'll decide when products launch, with what mechanic, and in what order, so launches across the Collective add up to more than a run of releases. You'll give Integrated Marketing a brief sharp enough that they never have to guess, then feed what the market tells you back into the proposition.
Raise the bar for Product Marketing.
You'll define what great looks like through high standards, coaching, feedback, and better systems. You'll improve how PMM works by embedding AI into our workflows, tools, and playbooks. On the manager track, you'll also be accountable for the development, performance, and careers of a small team.
Great PMMs come from all sorts of places. This is for you if:
You think beyond a single product.
You're comfortable owning strategy across multiple products and categories, where work spans multiple squads and the decisions have business-wide implications.
You own the hardest calls in your domain.
You're trusted to make high-stakes positioning and strategy decisions independently, and you're right often enough that Product and Marketing leadership seek your judgement. You're comfortable making difficult trade-offs between commercial needs, customer experience, and competitive urgency when the right answer isn't obvious.
You bring senior people with you.
You build consensus around difficult decisions, influence senior stakeholders across disciplines, and create clarity out of ambiguity. People look to you for guidance when the path forward isn't obvious.
You're a player/coach.
You still want to do the hardest strategic work yourself while coaching others through feedback, mentoring, and high standards. Whether or not you're a people manager, your impact is visible in the growth of the people around you.
The Interview Process
Our interview process involves three main stages:
Initial Call (45mins)
Case Study Presentation (1hour)
x2 final interviews via Google Meet (45mins for each interview)
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.
What’s in it for you:
£100,000 - £133,000 as a base salary
This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office based and home working, or remotely within the UK
We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
Learning budget of £1,000 a year for books, training courses and conferences
And much more, see our full list of benefits
here
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-JB1 #LI-REMOTE
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Boston
Every great app out there deserves to be connected with the right users and the right revenue streams. And adjoe will give this to them.
adjoe is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue.
At the same time, we’re breaking into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us.
Meet Your Team: Supply Growth
At adjoe, we turn app publishers' potential into proven revenue. Our Publisher Accounts team combines adjoe’s deep technical expertise with strategic insight to optimize every aspect of creating engaging user experiences that drive monetization. We understand the delicate balance between user engagement and revenue generation, optimizing ad placements for visibility while ensuring a seamless app experience. Our publishers see concrete results: higher ARPDAU, improved retention metrics, and stronger overall user satisfaction and monetization performance.
What You Will Do:
- Manage and grow a portfolio of app publisher partners, driving mutual revenue growth and long-term success.
- Build and nurture strong relationships with partners through consistent communication across Slack, email, and video calls.
- Monitor and analyze key performance metrics (CPI, CPM, CTR, ARPDAU, etc.) to identify optimization opportunities and maximize results.
- Develop and present performance reports, insights, and Quarterly Business Reviews (QBRs) to partners and internal stakeholders.
- Collaborate cross-functionally with Product, Tech, and Business teams to address partner needs, troubleshoot issues, and deliver impactful solutions.
- Identify upselling and optimization opportunities to increase partner engagement and revenue potential.
- Translate partner feedback and market insights into actionable recommendations that help shape product improvements and strategy.
- Take ownership of your portfolio performance, proactively driving initiatives to exceed growth and retention targets.
Who You Are:
- You have 2+ years of experience in AdTech, mobile advertising, or digital marketing.
- You have a solid understanding of key industry metrics such as CPI, CPM, CPC, ARPDAU, CTR, and know how to leverage them to drive performance.
- You’re an exceptional communicator and can clearly convey complex ideas to diverse audiences.
- You bring strong analytical and problem-solving skills, with the ability to turn data into actionable insights and present to the partners in regular QBR meetings.
- You’re proficient in Google Workspace, especially Sheets and Slides, and use them effectively to analyze data and present results.
- You’re highly results-driven, motivated by achieving measurable outcomes and maximizing revenue.
- You thrive in a fast-paced, dynamic environment where priorities can shift and agility is key.
- You take full ownership of your work, proactively identifying opportunities and following through with impact.
Fuel for the Journey: Benefits to Support Your Ambitions:
- Work-Life Package: 2 remote days per week, 26 vacation days, 4 personal days, and initially 10 sick days, flexible working hours, 3 remote weeks (1 week at a time), office in the heart of Boston.
- Future & Financial Health Package: Comprehensive medical, dental, and vision plans as well as 401K match program
- Activity Package: Regular team and company events, bi-annual trips to HQ in Hamburg, Germany!
- Education Package: Opportunities to boost your professional development with courses and training directly connected to your career goals
- Free of charge access to our EAP (Employee Assistance Program) which is a counseling service designed to support your mental health and well-being
We welcome applications from people who will contribute to the diversity of our company.
Location: Paris
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Your future role within QRT:
You will be part of a global team comprising Quantitative Traders, Researchers and Developers. Our AWS specialists are essential in building the next generation of research platforms, leveraging technologies like EKS, Lambda, SSM, IAM, Secrets Manager, RDS, DynamoDB, Redis, and CloudWatch.
Design and implement custom AWS architectures to enhance the quantitative research and modelling processes of the desk.
Collaborate with quantitative researchers, developers, and data scientists to understand their needs and translate them into scalable, flexible, and secure cloud solutions.
Ensure the optimal performance, availability, and reliability of cloud infrastructure to support high-performance quantitative research and large-scale data analysis.
Automate infrastructure deployment, management, and monitoring to streamline research operations and enable rapid prototyping.
Continuously review and optimize cloud systems to ensure scalability, cost efficiency, and alignment with research and trading objectives.
Stay up to date on AWS services, tools, and drive best practices within the AWS Specialists team.
Your present skillset:
2+ years experience as a Cloud Architect or Engineer with a strong focus on AWS technologies.
In-depth knowledge of AWS services, including EKS, EC2, S3, Lambda, RDS, VPC, IAM, CloudWatch and others.
Experience in designing highly available, resilient, and secure cloud solutions for research or finance environments.
Strong understanding of cloud security practices, encryption, and governance.
Familiarity with DevOps principles and automation tools (e.g.: Terraform).
Experience with containerization (Docker, Kubernetes, etc.) and serverless architecture.
Ability to troubleshoot complex cloud infrastructures.
Excellent communication and collaboration skills, with the ability to work effectively across diverse technical and research teams.
AWS certifications (Solutions Architect, DevOps Engineer, etc.) are a plus.
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. We’re looking for a Group Product Manager to lead Wrike’s Core unit — the product area at the heart of how customers plan, structure, manage, and scale work in Wrike.
In this role, you will lead a unit of five product teams and manage a team of five Product Managers. You will define the vision and strategy for Core Wrike going forward, balancing three critical forces: increasing product power, preserving ease of use, and evolving the experience to be suitable for the AI-native future.
This is a high-impact leadership role for someone who can combine strong product judgment, people leadership, customer empathy, and strategic prioritization. You will help shape the foundation of Wrike’s product experience while developing a team of PMs into stronger strategic product leaders.
Your Impact:
Set the Core strategy: Define and evolve the vision, strategy, and priorities for Wrike’s Core unit, ensuring the product remains powerful, scalable, easy to use, and ready for AI agents collaboration as well as for human.
Lead a multi-team product area: Manage five Product Managers across five teams, ensuring clarity of ownership, strong decision-making, and consistent product quality across the unit.
Prioritize ferociously: Balance customer requests, enterprise needs, technical investments, usability improvements, and long-term strategic bets — with a clear view of what matters most.
Enable AI-native R&D: Contribute to building the processes, tooling, and mindsets needed for the R&D organization to scale output and outcomes by 10x with AI-native ways of working.
Develop the PM team: Coach, mentor, and grow Product Managers, helping them to achieve the next level.
Your Qualifications:
Product leadership experience: Proven experience leading product managers or managing a complex product area with multiple teams and stakeholders.
Strong core PM craft and customer-centric mindset: Deep understanding of product discovery, customer validation, roadmap strategy, prioritization, metrics, and product delivery.
Enterprise SaaS experience: Strong knowledge of B2B SaaS and enterprise customer needs, including scalability, adoption, usability, configurability, and change management.
Strategic prioritization: Ability to make hard trade-offs across incomparable investments, customer escalations, technical complexity, and long-term platform direction.
Cross-functional leadership and stakeholder management: Ability to align teams and stakeholders across Product, Engineering, Design, GTM, and executive leadership.
People management skills: Experience coaching, mentoring, hiring, developing, and managing performance of product managers.
Excellent UX judgment: Ability to balance power and simplicity in complex product experiences.
Standout Qualities:
Experience in B2B SaaS enterprise products in collaboration or productivity area
Practical understanding of AI-native product development and agentic workflows.
Visionary mindset and ability to redefine complex products vision
Strong technical fluency and ability to partner effectively with engineering leaders.
Our Work Style:
Core product impact: You will shape the foundational Wrike experience used by customers every day to manage work at scale.
Strategic complexity: The role requires balancing power, simplicity, customer demand, technical depth, and AI-readiness in one of Wrike’s most important product areas.
People leadership scope: You will directly develop a team of five PMs and influence the product culture of a larger R&D unit.
AI-native transformation: You will help define how Core Wrike evolves for a future where AI changes how teams create, structure, and manage work.
High visibility: Your decisions will influence Wrike’s product direction, customer value, and long-term competitiveness.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
What’s Next?
Exploratory call with a Recruiter
Meeting with the hiring manager - Product Director
Panel interview with Product, Engineering, and Design representatives
Home task
Final interview with the CPO
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Nicosia
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. We’re looking for a Group Product Manager to lead Wrike’s Core unit - the product area at the heart of how customers plan, structure, manage, and scale work in Wrike.
In this role, you will lead a unit of five product teams and manage a team of five Product Managers. You will define the vision and strategy for Core Wrike going forward, balancing three critical forces: increasing product power, preserving ease of use, and evolving the experience to be suitable for the AI-native future.
This is a high-impact leadership role for someone who can combine strong product judgment, people leadership, customer empathy, and strategic prioritization. You will help shape the foundation of Wrike’s product experience while developing a team of PMs into stronger strategic product leaders.
Your Impact:
Set the Core strategy: Define and evolve the vision, strategy, and priorities for Wrike’s Core unit, ensuring the product remains powerful, scalable, easy to use, and ready for AI agents collaboration as well as for human.
Lead a multi-team product area: Manage five Product Managers across five teams, ensuring clarity of ownership, strong decision-making, and consistent product quality across the unit.
Prioritize ferociously: Balance customer requests, enterprise needs, technical investments, usability improvements, and long-term strategic bets — with a clear view of what matters most.
Enable AI-native R&D: Contribute to building the processes, tooling, and mindsets needed for the R&D organization to scale output and outcomes by 10x with AI-native ways of working.
Develop the PM team: Coach, mentor, and grow Product Managers, helping them to achieve the next level.
Your Qualifications:
Product leadership experience: Proven experience leading product managers or managing a complex product area with multiple teams and stakeholders.
Strong core PM craft and customer-centric mindset: Deep understanding of product discovery, customer validation, roadmap strategy, prioritization, metrics, and product delivery.
Enterprise SaaS experience: Strong knowledge of B2B SaaS and enterprise customer needs, including scalability, adoption, usability, configurability, and change management.
Strategic prioritization: Ability to make hard trade-offs across incomparable investments, customer escalations, technical complexity, and long-term platform direction.
Cross-functional leadership and stakeholder management: Ability to align teams and stakeholders across Product, Engineering, Design, GTM, and executive leadership.
People management skills: Experience coaching, mentoring, hiring, developing, and managing performance of product managers.
Excellent UX judgment: Ability to balance power and simplicity in complex product experiences.
Standout Qualities:
Experience in B2B SaaS enterprise products in collaboration or productivity area
Practical understanding of AI-native product development and agentic workflows.
Visionary mindset and ability to redefine complex products vision
Strong technical fluency and ability to partner effectively with engineering leaders.
Our Work Style:
Core product impact: You will shape the foundational Wrike experience used by customers every day to manage work at scale.
Strategic complexity: The role requires balancing power, simplicity, customer demand, technical depth, and AI-readiness in one of Wrike’s most important product areas.
People leadership scope: You will directly develop a team of five PMs and influence the product culture of a larger R&D unit.
AI-native transformation: You will help define how Core Wrike evolves for a future where AI changes how teams create, structure, and manage work.
High visibility: Your decisions will influence Wrike’s product direction, customer value, and long-term competitiveness.
Benefits & Perks:
25 working days of paid vacation
Sick Leave Compensation (5 Uncertified + 10 Certified Days)
Parental Leave: Fully Paid Maternity / 4 Weeks Paid Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Life Insurance (Employees)
Provident Fund
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Work Permit, Blue Card & Naturalization Support
What’s Next?
Exploratory call with a Recruiter
Meeting with the hiring manager - Product Director
Panel interview with Product, Engineering, and Design representatives
Home task
Final interview with the CPO
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Hong Kong
Hex Trust, established in 2018, offers fully regulated institutional digital asset market services, custody, and staking to builders, investors, and service providers. Leveraging the expertise of veteran banking technologists and award-winning financial services leaders, Hex Trust continues to innovate with its proprietary institutional-grade platform, providing secure and integrated solutions. Hex Trust holds licenses and certifications ensuring 24/7 global coverage across Hong Kong, Singapore, Dubai, France, and Italy. This dedication is reflected in our significant growth, with offices in major markets throughout Asia, the Middle East, and Europe.
Position Summary
Hex Trust is looking for a commercially minded, revenue-driven Responsible Officer (RO) based in Hong Kong to spearhead the next stage of the Company’s expansion. The ideal candidate will combine SFC regulatory oversight with active business development, client acquisition, and trading desk growth in obtaining and maintaining SFC Type 1 (Dealing in Securities) and Type 4 (Advising on Securities) licences. This position requires a strong commercial track record, market acumen, and a passion for structuring innovative institutional digital asset solutions.
Duties & Responsibilities
Act as a Responsible Officer (RO) for SFC Type 1 and Type 4 regulated activities, actively driving revenue growth, business development, and commercial opportunities across securities and digital assets.
Lead client acquisition, deal origination, and institutional relationship management for HK/US securities, virtual asset OTC trading, and tokenisation/RWA distribution.
Supervise trading, dealing, and order execution activities, ensuring optimal trade lifecycles, liquidity management, and commercial desk performance.
Own the SFC Type 1 and Type 4 licence application and ongoing maintenance processes, serving as the main liaison with the Securities and Futures Commission (SFC).
Collaborate closely with internal commercial, product, and leadership teams to align business expansion and new product launches with regulatory compliance.
Coordinate and respond to enquiries or requests from the SFC.
Stay updated on changes in regulatory requirements and industry best practices related to the SFC Type 1 and 4 licensing.
Provide guidance and advice on licensing matters, ensuring ongoing compliance with regulatory obligations.
Establish and maintain strong relationships with external legal and compliance professionals as necessary.
Requirements
Must be a current holder of Type 1 and Type 4 licences, and have a demonstrable history of licence maintenance.
A minimum of 10 years of relevant experience in the financial services industry, with a focus on licensing and regulatory compliance; previous experience as a Responsible Officer is preferred.
In-depth knowledge of Hong Kong securities and futures regulations, including the SFO and relevant codes and guidelines.
Familiarity with the virtual asset industry and blockchain technology is strongly preferred.
Excellent communication and interpersonal skills, with the ability to effectively engage with regulatory bodies, internal stakeholders, and external service providers.
Strong analytical and problem-solving abilities, with attention to detail.
Ability to work independently and manage multiple tasks and deadlines.
A proactive and results-oriented mindset, with a strong sense of ownership and accountability.
Benefits
As one of the leading Web3 innovators,
Hex Trust
offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive Salaries & Bonuses
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Elevate your work using cutting-edge technology
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Location: Hong Kong
About Hex Trust
Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, RWAs, and tokenization — all on one regulated platform.
Founded in 2018, we're licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we're one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates.
We're well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam.
You'll work alongside a senior commercial team, learn how to own real institutional and client relationships, and get exposure to the most active parts of the market.
Position Summary
We are looking for a highly motivated and ambitious candidate to join us on our clients desk. We set the highest standards for ourselves and achieve results, we will expect the ideal candidate to be able to do the same. During your internship period you will shadow and interact with Client team members and learn about the intricacies of a market that never sleeps. We thrive in a work hard play hard culture.
Duties & Responsibilities
Support the end-to-end sales process: lead qualification, CRM updates, proposal preparation, and follow-ups
Build and maintain accurate customer database
Prepare sales reports, dashboards, and pipeline reviews using Excel and BI tools (Looker / Tableau is a plus)
Conduct market research and competitor analysis to support territory planning
Assist in drafting client-facing materials: pitch decks, one-pagers, pricing quotes
Coordinate sales events, client meetings, and demo schedules
Collaborate with Marketing and Product teams on campaign-to-lead handoff
Ad-hoc projects to improve sales efficiency (e.g., process documentation, automation ideas)
Requirements
6-month commitment — we're not considering part-time or shorter-term arrangements
Currently enrolled in or recently completed an undergraduate degree (any discipline; Business, Marketing, Economics, Data Analytics, STEM preferred)
Strong command of written and spoken English
Advanced Excel skills (pivot tables, VLOOKUP, charts); knowledge of Salesforce or other CRM is a strong advantage
Detail-oriented, proactive, and able to manage multiple tasks in a fast-moving environment
Excellent communication and interpersonal skills
Immediate availability or availability within 2–4 weeks is preferred
Benefits
As one of the leading Web3 innovators,
Hex Trust
offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future.
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Location: New York, New York, United States
About the Role
iCapital is seeking a Vice President to join the Legal team with a primary focus on Latin American markets and distribution. This role will support iCapital’s offering of investment products across both U.S. and Latin American jurisdictions, advising on complex cross-border distribution matters, Latin American investment product offering rules, and international regulatory compliance. The ideal candidate brings strong expertise in U.S. and non-U.S. broker-dealer distribution issues, U.S. and Latin American securities regulations for private funds, and preferably Spanish language proficiency to effectively serve our growing Latin American client base. This position requires navigating the intersection of U.S. securities laws and Latin American regulatory frameworks across multiple jurisdictions including Brazil, Mexico, Chile, Argentina, and other key markets in the region.
Responsibilities
Draft and negotiate agreements with Latin American distribution agents ensuring compliance with both U.S. and local market regulations.
Advise on the legal implications of offering new and existing products and services, including private funds, exchange traded notes and local Latin American structures.
Coordinate with local counsel across Latin American jurisdictions on regulatory matters, fund formation work, and compliance issues specific to each market.
Draft and review private fund offering materials, partnership agreements, and other private fund legal documentation.
Review and negotiate side letters, subscription agreements, and investor documentation for Latin American institutional and high-net-worth clients.
Support client relationship development and business expansion initiatives in key Latin American markets.
Qualifications
5+ years of fund formation experience within the investment management space
Strong knowledge of the Investment Company Act of 1940, the Investment Advisers Act of 1940, the Securities Act of 1933, the Securities Exchange Act of 1934, and FINRA regulations
Working knowledge of Latin American fund offering rules and regulatory frameworks private funds and other products
Experience with offshore fund structures, Regulation D offerings, and international private placement requirements
Member in good standing of Florida Bar, another state or jurisdiction
Law firm or in-house experience at an asset management firm or broker dealer is a plus
Strong interpersonal and leadership skills
Willingness to learn new topics and work in an evolving business environment
Organized and detail-oriented with big picture capability
Benefits
The base salary range for this role is $180,000 to $220,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Stamford, Connecticut, United States
About the Role
iCapital is looking to hire a Client Delivery Specialist, Assistant Vice President to join the Data Solutions team. This role will serve as a senior individual contributor responsible for managing complex client relationships, leading high-impact initiatives, and delivering exceptional service across a portfolio of clients. The ideal candidate will partner with internal and external stakeholders to resolve complex data and reporting challenges, drive operational improvements, and support strategic client objectives.
This role combines finance, technology, and client delivery. The successful candidate will possess strong analytical and problem-solving skills, a deep understanding of wealth management technologies and reporting, and the ability to influence outcomes across teams while maintaining a client-first mindset.
Responsibilities
Financial Reporting and Data Aggregation tools:
Analyze and explain portfolio performance results.
Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects
Analysis of private equity and hedge fund statements for input into system
Work with clients and partners to resolve data issue
Develop and strengthen client relationships:
Client onboarding
Client account setup and training
Day-to-day support and issue management
Software maintenance and setup:
System setup and configuration
New client setup
New financial account and asset set-up and classification
Data feed management
Create custom reports based on client-specific needs
Liaise with the vendor partners for enhancements, and system and data issues
Work as part of a team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications.
Establish operational effectiveness through the development/adoption of policies, procedures, and controls.
Qualifications
7+ years of experience in a related field
Bachelor's degree from a rigorous undergraduate program
Excellent customer relation skills and able to foster and maintain effective relationships
Strong understanding of financial instruments
Experience with RIA/Wealth Management Policies, Procedures, and Client Service
Experience working with wirehouses and/or custodians such as Pershing, Schwab, or Fidelity
Proactively assess and act upon client and company needs
Organized and self-motivated with the ability to prioritize tasks and meet deadlines
Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities
Comfortable with technology, software tools & applications:
Able to learn new software quickly
Experience with Addepar, Black Diamond, Axys, APX, Orion, Archway, Solovis, Masttro or similar wealth management platforms
Experience with planning tools such as eMoney, MoneyGuidePro or similar software
Strong MS Excel & PowerPoint skills
Basic knowledge of database concepts, and any type of programming
Working knowledge of Photoshop, HTML design, and/or similar tools
Knowledge of various financial products and indices, particularly:
Liquid investments such as Equities, Bonds, ETFs, Mutual Funds, SMA/UMA
Alternative investments
Performance reporting calculations and methodologies
Portfolio management and rebalancing
How Family Offices, RIAs, investment advisors work
Critical thinker, that possesses strong problem-solving skills and is able to summarize information clearly and concisely, both written and verbal
Collaborative and able to thrive in a team environment while working independently
Able to learn quickly and adapt to an expanding environment
Benefits
The base salary range for this role is $95,000 to $135,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Ireland
Overview
Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked
#3 on Fast Company's Most Innovative Companies list
. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.
Smartling is seeking a Customer Success Manager for a remote, work from home position,
located anywhere in Ireland.
As a Customer Success Manager at Smartling, your goal will be to ensure positive customer health and retention. You will be responsible for ensuring that your customers rapidly adopt and deeply leverage the Smartling solution, and meet their business goals while doing so, from on-boarding and throughout the customer lifecycle. You will partner closely with other Smartling teams such as Sales, Marketing, Professional Services, and Product to ensure customers achieve their objectives and realize significant value from using our platform. We are a fast-moving company looking for energetic candidates to grow and develop alongside us.
You Will
Customer Communication and Education:
Develop communication cadence with your customers on product and industry updates that impact your customers’ global content activities and objectives
Assess customer requirements, resolving problems, anticipating future needs, and generally serving as the customer’s voice within Smartling
Oversee the customer’s implementation of localization best practices to ensure you help the customer drive incremental value and return investment
Customer Retention and Growth:
Develop and implement an effective account planning strategy for your book of business to ensure retention, product adoption and growth through collaboration with other team members
Establish trusted advisor relationships with all major stakeholders within your assigned book of business, such that all activities are closely aligned with the customer’s business strategy, allowing the full potential of their Smartling solution to be realized
Manage the renewal process for a portion of your book of business, and have a clear focus helping your customer's expand their customer's use cases with Smartling
Demonstrating Value:
Lead business review meetings to continuously articulate the value of Smarting and customer’s performance against goals, to encourage adoption and expansion across the customer’s organization
Facilitate business process optimization workshops and enjoy participation in Smartling events for customer marketing activities
You Have
Minimum 3 years of experience in a B2B customer success/client services/account management role
Detail-oriented with proven ability to manage multiple customer relationships with many internal and external stakeholders, project manage, set priorities and stay organized
Experience managing contract renewals and up-sells
Experience working in a role that required you to stay calm in the face of technical and/or customer challenges
Proven ability to network and manage relationships across many different functions within a global customer organization
An aptitude for digesting and effectively communicating technical concepts across audiences of varying technical ability
Business acumen and experience leading and preparing customer presentations/meetings, including working with and manipulating data for value-driven presentations
Bachelor’s degree
A home office setup conducive for working remotely, and the ability to work effectively as a remote team member*
Preferred but not required
Experience with translation, localization, and internationalization processes
Knowledge of the SaaS business model and experience supporting SaaS solutions for midmarket and enterprise business customers
An understanding of modern software development processes like continuous delivery
You Are
Results-focused.
Center on professional and personal growth
Enthusiastic.
A fun and energetic co-worker
A Leader.
Proactive and will use excellent judgment when dealing with issues
Customer-focused.
Passionate for client success at all times
Detail-oriented.
Supremely well organized with attention to detail
A Team Player.
Ability to work effectively and cross-functionally within all levels of management, both internally and externally
You Will Enjoy
Freedom
🏡 - we are remote-first
Growth
- an opportunity to learn and advance your career
Wealth
💰 - we offer a competitive salary
Wellness
- company-sponsored Health insurance plan & pension plan with company matching
Balance
- flexible PTO + bank holidays; generous parental leave
Culture
🤝 - an energetic, value-driven, and fun culture and team spirit
Bonus
- employee referral programs and apple equipment
Smartling is proud to be an equal opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.
*
To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.
#LI-TO1
Location: London
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
UP (Unified Platform) consolidates data and technologies into a comprehensive solution, accelerating time to market. Optimizing decision-making and research, our platform simplifies implementing new ideas, enhancing our competitive edge. We work from high-level requirements where programmers are expected to gain an intimate understanding of the business. We strive for an environment where developers have the autonomy to pursue business solutions without arbitrary management constraints. We are a group of polyglots and technologists always seeking to find the right tool for each problem. Broadly, the development teams at DRW believe in rapid deployment and feedback, automated testing, and cohesive, transparent, lightly coupled service architectures.
UP teams are segmented into multiple areas including:
Platform Engineering -
Teams within platform engineering provide cross-cutting capabilities that enable other teams to focus on domain- or business-specific needs by streamlining and standardizing technical approaches. For example, one of these teams provides data table, identity and access management, and pub-sub capabilities as a service to engineering teams.
Domain Engineering -
Teams within domain engineering have critical capabilities that extend beyond a single trading strategy or business area. They build services and data products to optimize a broad array of use cases. For example, one team processes third-party trade and order feeds in real time to keep DRW informed of its trading activity. Another team manages DRW’s proprietary investment book of record providing latency-sensitive ingestion of the firm’s trading activity and providing both real-time and on-demand analytics.
We are passionate about finding the best team and role for each candidate through the interview process, as we learn more about each person's current skills and long-term development goals.
Expectations:
Building systems with a constant focus on testing, reliability, scalability, and maintainability.
Designing, modeling, and programming in a variety of languages and technologies.
Working on legacy code as well as green field development.
Initiative driving projects to completion.
Learning and promoting new technologies with a focus on best practices.
Providing on-call support as needed.
Sometimes working alongside other developers on the same task.
Desirable Experience:
We are looking for strong developers of any stripe, but familiarity with the below will give candidates a leg up in working on our systems.
Multiple years of server-side development.
A solid understanding of micro-service architectures and CAP theorem.
A good understanding of functional paradigms and type theory.
Confident JVM knowledge.
Modern programming languages knowledge in our primary languages (Java, Python, Clojure).
Experience with Airflow or other Python-based workflow orchestration tools.
Proficiency in domain-driven design and domain modeling.
Exposure to Kubernetes, Docker, Linux, Kafka, RabbitMQ, or git.
Working knowledge of SQL, HTML, CSS, and JavaScript.
Using AI coding assistants to accelerate development while owning the outcome.
Exposure to agentic frameworks or MCP server development.
Knowledge of financial concepts, exchange trading, or physical energy trading.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-MM1
juniorSofia, Bulgaria
УдалённоEthiopia; Egypt; South Africa; Philippines; Jamaica
United States, Remote
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
ОфисYerevan
leadCardiff, London or Remote (UK)
Boston
Paris
Prague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Nicosia; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations