Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Responsibilities
Translate complex product capabilities, clinical outcomes, and value propositions into compelling, differentiated narratives tailored to buyer needs, segments, and business priorities.
Apply generative and agentic AI to rethink content workflows, improving how teams discover, draft, personalize, and refine content while reducing manual effort and strengthening response quality.
Experiment with emerging AI technologies to create more connected, scalable content experiences across the pursuit journey, from market narratives and RFP responses to finalist presentations, ensuring a consistent and compelling story of Lyra's value.
Own the content strategy, architecture, and quality of Responsive, ensuring our proposal knowledge base reflects Lyra's latest positioning, product capabilities, and proof points. Manage governance and content standards that improve AI retrieval, response accuracy, and overall quality.
Turn recurring RFP questions, buyer priorities, and content gaps into actionable insights that strengthen Lyra's positioning, connect messaging across the pursuit journey, and more clearly communicate our value to buyers.
Partner with Proposal Managers, Writers, Product Marketing, Segment and Solution Marketing, Sales, and Customer Success to close messaging gaps, establish content validation processes, and develop stronger, reusable narratives across the pursuit journey.
Qualifications
8+ years in content strategy, product marketing, solution marketing, proposal content, or a related field, with a strong foundation in positioning, messaging, and persuasive business writing.
Demonstrated experience applying generative and agentic AI capabilities to content development, with curiosity and enthusiasm for experimenting with new tools, workflows, and approaches.
Exceptional writing and editing skills, with the ability to simplify complex information, articulate differentiation, and create compelling narratives for business audiences.
A proactive, experimental mindset, with the ability to identify opportunities, challenge existing approaches, and turn new ideas into practical improvements.
Demonstrated experience both using and managing proposal management platforms such as Responsive, including hands-on ownership of content libraries, knowledge architecture, content governance, and AI-powered response capabilities.
Strong understanding of the RFP and complex sales process, including how messaging, positioning, buyer priorities, and competitive differentiation influence a pursuit.
Experience developing and maintaining reusable content that can be adapted for different audiences, segments, and use cases.
Strong strategic judgment, with the ability to evaluate not only whether content is accurate, but whether it is relevant, persuasive, and effective.
Ability to translate complex product, technical, or industry information into clear, customer-focused messaging.
Strong cross-functional collaboration skills, with experience partnering with Product Marketing, Sales, Customer Success, and other stakeholders to align messaging and content priorities.
Experience in health care, benefits, or another complex or regulated industry is a plus.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Content Innovation Manager, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $95,000 to $131,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
ABOUT THE ROLE
Docker's Forward Deployed Engineering (FDE) team embeds senior engineers inside our most strategic customers to solve their hardest deployment, integration, and adoption problems. FDEs then bring what they learn back to Docker Product and Engineering so that every customer benefits.
As the Principal Technical Program Manager for FDE, you define what good looks like for the organization and run the business that delivers it. You define the standards for how FDE plans, commits, delivers, and measures quality. You own the operating rhythm, track commitments Docker has made to customers, the commitments Docker Engineering has made to FDE, and the timelines and resourcing behind them.
This is a senior role that works with stakeholders across the business to drive outcomes for Dockers most important customers. FDE is where Docker proves it can deliver for the customers that matter most while the technology around us changes quickly. You will set the standard for how a small team of senior engineers earns and keeps the trust of customers, and you will make what they learn useful to the whole company. The practices you establish will become the model for how Docker engages with its largest, most complex customers.
_______________________________________________________________________
RESPONSIBILITIES
DEFINE WHAT GOOD LOOKS LIKE
- Define the FDE delivery standards, engagement model, and quality bar, and write them down so engagements are consistent across customers, regions, and engineers.
- Decide which metrics matter for FDE, set targets, and revise them as the team learns.
- Turn lessons from each engagement into reusable practice and product improvements.
RUN THE FDE BUSINESS
- Give executives a clear account of what is on track, what is at risk, what decision is needed, and from whom.
- Own FDE capacity management and staffing plans with FDE leadership and recruiting: which engineers are aligned to which customers, where the gaps are, where and when to hire to stay ahead of demand.
OWN CUSTOMER AND ENGINEERING COMMITMENTS
- Instrument every commitment Docker has made to FDE customers, and every commitment Docker Product and Engineering teams have made to FDE.
- Track commitments, map dependencies across teams, and surface risks early enough to act on them.
- Negotiate and confirm dates with teams that run on their own planning processes, and hold them to those dates.
INFLUENCE ACROSS DOCKER
- Represent FDE with Product and Engineering leadership. Make sure customer needs are well defined using data, and that product decisions map to achievable FDEs action.
- Improve the internal processes that slow collaboration between Field, Product, and Engineering, and bring those improvements to the wider company when they work.
- Present FDE results and risks to Docker executives and customer stakeholders.
LEAD THE PROGRAM PRACTICE
- Set priorities for junior TPMs, define the reporting FDE needs, and mentor them in program management practice.
- Choose the tools and standards FDE uses to track work.
- May need to take part in the paid on-call rotation; respond to incidents, debug production issues, and drive systemic improvements in reliability.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- 10+ years of technical program management experience, including 4+ years at Staff level or above, supporting customer-facing engineering, professional services, or field engineering teams.
- A track record of delivering commitments on schedule for enterprise customers, including contractual or executive-visible deadlines.
- Experience defining standards, quality bars, and operating processes that other teams adopted.
- Experience running dependencies across many engineering teams that you do not manage, and getting reliable dates from them through influence.
- Strong technical background in cloud platforms, containers, and modern software delivery. You can read a design, challenge an estimate, and tell a real blocker from a vague one.
- Experience choosing metrics and setting targets, including working with incomplete data and deciding what is good enough to act on.
- Executive communication skills, with the ability to deliver difficult news early and clearly to customer stakeholders, Docker leaders, and engineers.
- High agency and comfort working autonomously in a distributed, remote-first company where processes are still being defined.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Occasional travel to customer sites and to Docker team gatherings.
BONUS QUALIFICATIONS
- Prior experience supporting a Forward Deployed Engineering, Professional Services, Solutions Engineering, or Customer Engineering organization.
- Familiarity with the agentic AI ecosystem, including coding agents, Model Context Protocol (MCP), and enterprise requirements for security and governance of AI workloads.
- Experience with regulated or compliance-driven customers in financial services, healthcare, government, or similar sectors.
- Experience at a developer tools, infrastructure software, or platform company.
- Familiarity with Docker products, Kubernetes, and cloud-native development platforms.
WHAT SUCCESS LOOKS LIKE
- FDE has written delivery standards, a quality bar, and KPI targets that FDEs, Field, Product, and Engineering all know and use.
- Every customer commitment and every Docker engineering commitment to FDE has an owner and a date, and strategic customer deadlines are met.
- FDE operating reviews run weekly, produce decisions, and close their actions.
- FDE capacity, hiring, and customer alignment are planned ahead of demand.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $162,505 - $254,650 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Palo Alto, California, United States; San Francisco, California, United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
Role:
Partnerships Lead, Frontier AI
Location:
San Francisco Bay Area
Experience Level:
7+ years of relevant sales or business development experience
Work Model:
Onsite, five days per week in either the San Francisco or Palo Alto office.
Why Join Turing?
As a Partnerships Lead, you will help drive revenue growth across Turing’s AI capabilities and talent solutions.
You will identify, develop, and expand client relationships, owning the full sales lifecycle from prospecting and opportunity qualification through solution development, negotiation, and closing.
This is a senior commercial role for someone who can independently originate and close complex business, build executive relationships, expand strategic accounts, and consistently deliver against revenue targets.
You will work closely with internal operations, talent, product, finance, and commercial teams to develop compelling proposals, deliver a strong client experience, and convert opportunities into long-term commercial partnerships.
As a Partnerships Lead, You Will
Develop New Business
Identify, prospect, qualify, and close new business opportunities across targeted accounts and markets.
Develop outbound sales strategies, manage inbound opportunities, and build qualified pipelines that support new client acquisition.
Own the Full Sales Cycle
Lead discovery, solution positioning, proposal development, negotiation, and contract closure.
Understand client requirements and align Turing’s capabilities with their business and technical needs.
Grow Strategic Accounts
Build strong relationships with existing clients and identify opportunities to expand engagements and increase account revenue.
Develop account strategies that support retention, cross-selling, and long-term commercial growth.
Lead Client Engagement
Build relationships with business, technical, and executive decision-makers. Understand organizational priorities, purchasing processes, and evolving requirements.
Communicate Turing’s capabilities and value proposition effectively to technical and nontechnical stakeholders.
Drive Commercial Results
Deliver against assigned sales quotas, bookings, and new business objectives.
Maintain a healthy, qualified pipeline and use data to monitor opportunity progression, account performance, and conversion.
Collaborate Across Turing
Partner with operations, talent, product, finance, and other commercial teams to develop proposals and support successful client engagements.
Coordinate internal resources to ensure client requirements, commercial commitments, and execution capabilities are aligned.
Strengthen Commercial Strategy
Share client feedback, competitive intelligence, and market insights to strengthen Turing’s commercial strategy and sales effectiveness.
The Anti-Sell
Full-cycle sales ownership:
This is not a role for someone focused only on account management, renewals, or relationship maintenance. You will be expected to originate, develop, and close new business.
Proactive business development:
You will need to create opportunities through outbound prospecting, disciplined qualification, and relationship development.
Commercial accountability:
You will be expected to manage a qualified pipeline and consistently deliver against assigned commercial targets.
Complex stakeholder environments:
You will work across business, technical, and executive stakeholders and must be comfortable navigating complex purchasing processes.
Independent execution:
This role requires strong organization, judgment, and the ability to operate independently in a fast-moving environment.
Our Research Partners Typically Have
Senior commercial experience:
Seven or more years in business development, strategic account management, consultative sales, or quota-carrying commercial roles.
New business ownership:
A demonstrated record of independently originating, developing, and closing complex enterprise opportunities.
Executive-level relationship building:
Experience building trusted relationships with business, technical, and executive decision-makers and navigating complex client organizations.
Strategic account expansion:
A track record of expanding existing accounts through cross-selling, relationship development, and account strategy.
Full-cycle sales leadership:
Experience leading discovery, solution positioning, proposal development, negotiation, and contract closure.
Commercial performance:
Consistent success delivering against quota, bookings, pipeline, and revenue objectives.
Technical and consultative fluency:
The ability to understand complex client challenges, communicate technical solutions, and connect Turing’s capabilities to measurable business value.
Independent leadership:
The judgment, organization, and execution discipline to operate independently while influencing internal teams and advancing complex opportunities.
Top-Tier Candidates Will Have
Experience working directly with or selling to frontier AI labs.
Experience at an AI data, annotation, expert-network, or technical talent company.
Experience selling technical talent, AI capabilities, IT consulting, technology solutions, or related business-to-business offerings.
Experience developing high-velocity outbound sales strategies in technology-focused markets.
Familiarity with software engineering, technical talent requirements, or enterprise technology environments.
Experience selling to technical stakeholders and adapting commercial approaches to different technology stacks and client requirements.
Demonstrated success expanding existing accounts through cross-selling, relationship development, and strategic account planning.
Experience using CRM platforms, pipeline analytics, and sales performance reporting to improve commercial outcomes.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: Worldwide
Launch Your Next Successful Chapter with Veta Virtual! 🚀
💸 Competitive Salary in USD | 🌍 100% Remote | 🪙 Crypto & Digital Asset Accounting | 📊 Fintech & Cryptocurrency Industry
Veta Virtual is hiring an
Accountant
for one of our high-growth clients in the Fintech and Cryptocurrency industry. This is a unique, forward-thinking accounting role built for someone who combines strong foundational accounting skills with a genuine understanding of cryptocurrency and blockchain — supporting digital asset accounting, monthly close processes, and financial reporting for one of the world's largest crypto kiosk networks. If you are a detail-oriented accountant who is excited about the intersection of traditional finance and digital assets, this role was made for you.
🔑
Your Role:
As an
Accountant
, you will support the Accounting and Finance team with a focus on cryptocurrency-related transactions, digital asset management, and monthly close processes — playing a key role in ensuring the accuracy of financial data across a global fintech platform operating thousands of kiosks and an OTC trading desk. Your day-to-day will involve:
Preparing and maintaining monthly rollforwards for BTC, ETH, LTC, and other supported digital assets — ensuring accuracy and completeness across all crypto holdings.
Reconciling wallet balances to blockchain data and internal subledgers — performing wallet data cleanup, validation, and exception resolution with precision.
Performing fair market value (FMV) calculations and remeasurements for digital asset holdings — and supporting position checks and proof-of-reserves style reconciliations.
Processing and accounting for crypto donations, rewards, and incentives — and recording and reconciling hardware wallet activity including Trezor and cold storage.
Preparing and posting journal entries for month-end close — including balance sheet account reconciliations, flux analysis, and variance explanations.
Maintaining fixed asset registers and depreciation schedules — and assisting in preparing financial reporting schedules and audit support packages.
Developing spreadsheet reports, verifying financial information, and reconciling accounts — contributing to a culture of accuracy, process improvement, and cross-functional collaboration.
Analyzing current accounting policies and procedures — recommending improvements, contributing to SOP development, and supporting cross-functional teams on accounting processes.
✅
What You'll Need:
Bachelor's degree in Accounting or a related field.
At least 2 years of related accounting experience — with hands-on exposure to journal entries, reconciliations, and month-end close processes.
Working knowledge of cryptocurrency and blockchain fundamentals is required — this role is specifically focused on digital asset accounting and crypto transaction processing.
Solid understanding of GAAP and general financial accounting principles.
Proficiency with Microsoft Office Suite — particularly Excel for reconciliations, reporting, and data analysis.
Experience with NetSuite or a similar ERP system is strongly preferred.
Excellent organizational skills and sharp attention to detail — you meet deadlines, maintain accuracy under pressure, and never let things slip through the cracks.
Strong written and verbal English communication skills — able to collaborate clearly with cross-functional teams and respond to information requests accurately and promptly.
Bonus: passion for fintech and the evolving cryptocurrency landscape.
Bonus: experience with Alteryx, Tableau, or similar data and BI tools.
Bonus: exposure to multi-entity or international accounting environments.
To be considered for this role, you must be currently based in Latin America (LATAM) or Europe.
💼
What We Offer:
💸 Competitive salary in USD — paid consistently every month, no matter where you are!
🌴 10 paid vacation days per year plus all U.S. federal holidays.
💻 100% remote — work from anywhere in LATAM or Europe with a professional home setup.
🚀 A fast-paced, high-growth environment at the forefront of global fintech and cryptocurrency — where your accounting work directly supports operations across thousands of locations and multiple international markets.
🤝 A collaborative, supportive culture through Veta Virtual and our client — where precision, curiosity, and continuous improvement are genuinely valued from day one.
Ready to Apply?
If you are ready to bring your accounting skills into the world of digital assets, support a world-class fintech team, and grow at the cutting edge of cryptocurrency finance — apply now and launch your next chapter with Veta Virtual.
Once you apply, you will be invited to complete a short 2-minute video question as part of our screening process. It is your first opportunity to show us your expertise, your attention to detail, and what makes you the right person for this role. We can't wait to meet you!
Location: Ronks, PA
Physical Therapist – Outpatient Ortho
Strasburg, PA
Treat Patients. Grow Your Career. Love What You Do
At Drayer Physical Therapy,
part of the Upstream Rehabilitation network, you can focus on patient care while advancing your career in outpatient orthopedic physical therapy.
We’re hiring full-time, part-time, and PRN Physical Therapists — including new grads — who want competitive pay, strong mentorship, and a clear path to professional growth that flexes with every stage of your career.
Why Clinicians Choose Drayer Physical Therapy
Competitive Physical Therapist compensation: $78,000 to $95,000 / year
Achievable monthly clinical bonus program, over 90% of clinicians qualify
Student loan repayment assistance – directly to the principal of your loan!
In-house Residency/Fellowship programs and robust CEU opportunities – with annual allowance!
Generous PTO and paid holidays
100% employer paid medical health insurance premium option available
Dental and Vision insurance
401(k) with company match
Structured onboarding for new-grad Physical Therapists and ongoing mentorship
Path to clinic ownership / partnership for long-term growth
Modern clinical technology that reduces documentation time so you can focus on patients
Supportive team and leadership invested in your success
What You’ll Do as a Physical Therapist
Develop individualized, evidence-based care plans for your patients
Deliver high-quality, outcomes-driven therapy
Collaborate with peers in a fun, values-driven team environment
Build lasting connections with patients and local providers
Continue learning and growing through Upstream’s education and development programs
Qualifications
Graduate of an accredited Physical Therapy program (DPT or equivalent)
Active
Pennsylvania
Physical Therapist license (or eligible)
A Better Place to Build Your PT Career
When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic.
Our central support teams handle the administrative work
,
so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics
coast-to-coast
across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care.
You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream.
Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic
Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process.
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.
This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.
What will I be doing?
Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.
What skills do I need?
5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Excellent communication and presentation skills
The OTE salary range for candidates within the Greater Chicago Area is $251,100-$299,925. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Palmyra, PA
Physical Therapist – Outpatient Ortho
Palmyra, PA
Treat Patients. Grow Your Career. Love What You Do
At
Drayer Physical Therapy
, part of the Upstream Rehabilitation network, you can focus on patient care while advancing your career in outpatient orthopedic physical therapy.
We’re hiring full-time, part-time, and PRN Physical Therapists — including new grads — who want competitive pay, strong mentorship, and a clear path to professional growth that flexes with every stage of your career.
Why Clinicians Choose Drayer Physical Therapy
Competitive Physical Therapist compensation: $78,000 to $95,000 / year
Achievable monthly clinical bonus program, over 90% of clinicians qualify
Student loan repayment assistance – directly to the principal of your loan!
In-house Residency/Fellowship programs and robust CEU opportunities – with annual allowance!
Generous PTO and paid holidays
100% employer paid medical health insurance premium option available
Dental and Vision insurance
401(k) with company match
Structured onboarding for new-grad Physical Therapists and ongoing mentorship
Path to clinic ownership / partnership for long-term growth
Modern clinical technology that reduces documentation time so you can focus on patients
Supportive team and leadership invested in your success
What You’ll Do as a Physical Therapist
Develop individualized, evidence-based care plans for your patients
Deliver high-quality, outcomes-driven therapy
Collaborate with peers in a fun, values-driven team environment
Build lasting connections with patients and local providers
Continue learning and growing through Upstream’s education and development programs
Qualifications
Graduate of an accredited Physical Therapy program (DPT or equivalent)
Active
Pennsylvania
Physical Therapist license (or eligible)
A Better Place to Build Your PT Career
When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic.
Our central support teams handle the administrative work
,
so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics
coast-to-coast
across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care.
You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream.
Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic
Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process.
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Location: Lancaster, PA
Physical Therapist – Outpatient Ortho
Lancaster, PA
Treat Patients. Grow Your Career. Love What You Do.
At Drayer Physical Therapy Institute, part of the Upstream Rehabilitation network, you can focus on patient care while advancing your career in outpatient orthopedic physical therapy.
We’re hiring full-time, part-time, and PRN Physical Therapists — including new grads — who want competitive pay, strong mentorship, and a clear path to professional growth that flexes with every stage of your career.
Why Clinicians Choose Drayer Physical Therapy
Competitive Physical Therapist compensation: $78,000 to $95,000 / year
Achievable monthly clinical bonus program, over 90% of clinicians qualify
Student loan repayment assistance – directly to the principal of your loan!
In-house Residency/Fellowship programs and robust CEU opportunities – with annual allowance!
Generous PTO and paid holidays
100% employer paid medical health insurance premium option available
Dental and Vision insurance
401(k) with company match
Structured onboarding for new-grad Physical Therapists and ongoing mentorship
Path to clinic ownership / partnership for long-term growth
Modern clinical technology that reduces documentation time so you can focus on patients
Supportive team and leadership invested in your success
What You’ll Do as a Physical Therapist
Develop individualized, evidence-based care plans for your patients
Deliver high-quality, outcomes-driven therapy
Collaborate with peers in a fun, values-driven team environment
Build lasting connections with patients and local providers
Continue learning and growing through Upstream’s education and development programs
Qualifications
Graduate of an accredited Physical Therapy program (DPT or equivalent)
Active
Pennsylvania
Physical Therapist license (or eligible)
A Better Place to Build Your PT Career
When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic.
Our central support teams handle the administrative work
,
so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics
coast-to-coast
across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care.
You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream.
Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic
Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process.
Follow @Lifeatupstream on
Instagram
, and check out our
LinkedIn
company page to learn more about what it’s like to be part of the
#upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Location: Lebanon, PA
Physical Therapist – Outpatient Ortho
Lebanon, PA
Treat Patients. Grow Your Career. Love What You Do
At Drayer Physical Therapy Institute, part of the Upstream Rehabilitation network, you can focus on patient care while advancing your career in outpatient orthopedic physical therapy.
We’re hiring full-time, part-time, and PRN Physical Therapists — including new grads — who want competitive pay, strong mentorship, and a clear path to professional growth that flexes with every stage of your career.
Why Clinicians Choose Drayer Physical Therapy
Competitive Physical Therapist compensation: $78,000 to $95,000 / year
Achievable monthly clinical bonus program, over 90% of clinicians qualify
Student loan repayment assistance – directly to the principal of your loan!
In-house Residency/Fellowship programs and robust CEU opportunities – with annual allowance!
Generous PTO and paid holidays
100% employer paid medical health insurance premium option available
Dental and Vision insurance
401(k) with company match
Structured onboarding for new-grad Physical Therapists and ongoing mentorship
Path to clinic ownership / partnership for long-term growth
Modern clinical technology that reduces documentation time so you can focus on patients
Supportive team and leadership invested in your success
What You’ll Do as a Physical Therapist
Develop individualized, evidence-based care plans for your patients
Deliver high-quality, outcomes-driven therapy
Collaborate with peers in a fun, values-driven team environment
Build lasting connections with patients and local providers
Continue learning and growing through Upstream’s education and development programs
Qualifications
Graduate of an accredited Physical Therapy program (DPT or equivalent)
Active
Pennsylvania
Physical Therapist license (or eligible)
A Better Place to Build Your PT Career
When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic.
Our central support teams handle the administrative work
,
so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics
coast-to-coast
across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care.
You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream.
Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic
Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process.
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Location: Ephrata, PA
Physical Therapist – Outpatient Ortho
Ephrata, PA
Treat Patients. Grow Your Career. Love What You Do
At Drayer Physical Therapy
, part of the Upstream Rehabilitation network, you can focus on patient care while advancing your career in outpatient orthopedic physical therapy.
We’re hiring full-time, part-time, and PRN Physical Therapists — including new grads — who want competitive pay, strong mentorship, and a clear path to professional growth that flexes with every stage of your career.
Why Clinicians Choose Drayer Physical Therapy?
Competitive Physical Therapist compensation
Achievable monthly clinical bonus program, over 90% of clinicians qualify
Student loan repayment assistance – directly to the principal of your loan!
In-house Residency/Fellowship programs and robust CEU opportunities – with annual allowance!
Generous PTO and paid holidays
100% employer paid medical health insurance premium option available
Dental and Vision insurance
401(k) with company match
Structured onboarding for new-grad Physical Therapists and ongoing mentorship
Path to clinic ownership / partnership for long-term growth
Modern clinical technology that reduces documentation time so you can focus on patients
Supportive team and leadership invested in your success
What You’ll Do as a Physical Therapist
Develop individualized, evidence-based care plans for your patients
Deliver high-quality, outcomes-driven therapy
Collaborate with peers in a fun, values-driven team environment
Build lasting connections with patients and local providers
Continue learning and growing through Upstream’s education and development programs
Qualifications
Graduate of an accredited Physical Therapy program (DPT or equivalent)
Active
Pennsylvania
Physical Therapist license (or eligible)
A Better Place to Build Your PT Career
When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic.
Our central support teams handle the administrative work
,
so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics
coast-to-coast
across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care.
You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream.
Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic
Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process.
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Location: Hummelstown, PA
Physical Therapist – Outpatient Ortho
Hummelstown, PA
Treat Patients. Grow Your Career. Love What You Do
At Drayer Physical Therapy
, part of the Upstream Rehabilitation network, you can focus on patient care while advancing your career in outpatient orthopedic physical therapy.
We’re hiring full-time, part-time, and PRN Physical Therapists — including new grads — who want competitive pay, strong mentorship, and a clear path to professional growth that flexes with every stage of your career.
Why Clinicians Choose Drayer Physical Therapy
Competitive Physical Therapist compensation: $78,000 to $95,000 / year
Achievable monthly clinical bonus program, over 90% of clinicians qualify
Student loan repayment assistance – directly to the principal of your loan!
In-house Residency/Fellowship programs and robust CEU opportunities – with annual allowance!
Generous PTO and paid holidays
100% employer paid medical health insurance premium option available
Dental and Vision insurance
401(k) with company match
Structured onboarding for new-grad Physical Therapists and ongoing mentorship
Path to clinic ownership / partnership for long-term growth
Modern clinical technology that reduces documentation time so you can focus on patients
Supportive team and leadership invested in your success
What You’ll Do as a Physical Therapist
Develop individualized, evidence-based care plans for your patients
Deliver high-quality, outcomes-driven therapy
Collaborate with peers in a fun, values-driven team environment
Build lasting connections with patients and local providers
Continue learning and growing through Upstream’s education and development programs
Qualifications
Graduate of an accredited Physical Therapy program (DPT or equivalent)
Active
Pennsylvania
Physical Therapist license (or eligible)
A Better Place to Build Your PT Career
When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic.
Our central support teams handle the administrative work
,
so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics
coast-to-coast
across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care.
You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream.
Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic
Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process.
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Location: Seattle; New York City; San Francisco
Workplace: Hybrid
ABOUT MOTHERDUCK
Don’t let the quirky name fool you: At MotherDuck, we’re on a mission to make data warehousing fun, frictionless, and ducking awesome for developers and data practitioners building blazing fast internal and customer-facing analytics experiences. We're building a cloud-hosted version of DuckDB, working hand-in-hand with the creators of the fastest-growing and fastest-improving query engine on the planet. Unlike other databases, MotherDuck was architected to unify local development with cloud operations to bridge the gap between software and data engineering workflows. Our team is a mix of thoughtful, passionate, and empathetic data industry veterans.
WHAT YOU WILL DO
We’re looking for a Product Marketer who lives at the intersection of words, product, and customers. You’ll take what our engineers build and turn it into stories that make developers and data teams lean in. You’ll own positioning and messaging, write the pages people actually read, and make sure our sales team walks into every conversation ready.
This role can be based in our Seattle, San Francisco or New York City office.
Key responsibilities
- Write. A lot. Website copy, landing pages, launch posts, product one-pagers, emails. You care about every word and you know when to cut.
- Help shape how we tell our story. Work alongside product, sales, and leadership on who we’re for, why we’re different, and how to say it in a way a data engineer won’t roll their eyes at... then keep it fresh as the product and market evolve.
- Build the web and the artifacts. Ship landing pages, comparison pages, demos and interactive assets... ideally hands-on with AI tools rather than waiting in a queue for design and eng.
- Arm the sales team. Create battlecards, pitch decks, objection handling, and competitive takes that AEs and Customer Engineers actually use in deals. Sit in on calls and bring what you hear back into the messaging.
- Run launches. Plan and ship product launches end to end with product, engineering, DevRel and growth.
- Stay close to customers and the market. Talk to users, track competitors (Snowflake, Databricks, BigQuery and friends), and turn what you learn into sharper stories.
- Work AI-first. Use Claude and other tools to research, draft, prototype and ship. Help set the bar for how marketing at MotherDuck uses AI.
WHAT YOU BRING
- 3 to 10 years in product marketing, ideally at a B2B software or developer-focused company
- Excellent writing. Clear, punchy, and specific... you can make a technical idea land in one sentence
- A real knack for positioning: you've taken a product to market and can show the before and after
- Experience building web pages and landing pages, and comfort shipping them yourself with modern tools
- A track record of sales enablement that sales teams actually used
- Genuine curiosity about technical products. You don't need to write SQL for a living, but you want to understand how the thing works
- AI fluency. You already use AI daily to do better work, and you're excited to push that further
- A bias for action. You'd rather ship a good version this week than a perfect one next quarter
WHAT PEOPLE SHOULD BE SAYING IF YOU’RE DOING DUCKING AWESOME
- “I sent the new landing page to a prospect and they replied ‘this is exactly our problem.’ Didn’t have to explain a thing.”
- “Honestly, I understand our own feature better after reading the launch post.”
- “The battlecard came up in the call and I had the answer before they finished the question.”
- “They showed me a workflow they built with AI last week and now half of marketing uses it.”
WHAT WE PROVIDE
- Feather-ruffling compensation – competitive salary and stock options so you have a stake in our flock’s success.
- Top-notch healthcare coverage – 100% paid medical, dental, and vision for employees, plus 80% coverage for dependents (because we care about your whole nest).
- Flexible PTO – take the time you need to recharge, explore, or just have a lazy day by the pond.
- 401k plan – because even ducks need to plan for the future.
- Flexible work environment - spend most of the week in the office collaborating with the flock, and work from wherever you're most productive the rest of the time. Specifics are role dependent and as agreed upon with your manager
WHY MOTHERDUCK
We're a ~110-person, Series B team building on one of the fastest-growing open source projects in data. We're small enough that your work shows up on the website next week, and growing fast enough that there's always something new to figure out.
How we work comes down to four values:
- Thoughtfulness. We care about the people we work with and the craft behind what we ship.
- Flexibility. Plans change. We adapt without drama.
- Unorthodoxy. We question the default way of doing things, including in marketing.
- Agency. We own outcomes and don't wait for permission.
PLEASE APPLY
Does this role sound appealing to you, but you’re missing some of the requirements or don’t quite think you’re qualified? Please apply anyway. Research has shown that underrepresented groups in technology often shy away from roles which aren’t a 100% match. We aim to build a diverse team and will strongly consider applicants who bring many of the requirements plus have other experiences which round out their qualifications.
MotherDuck is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. MotherDuck is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
Location: Remote - US
About the Job:
LaunchDarkly is looking for a strategic, execution-oriented Director of Internal AI Operations to run and continuously improve how our company adopts and scales AI, establish the operational objectives, processes, and work plans that turn AI from a collection of tools into a measurable business capability and work with leaders across several functions to put the company’s AI direction into practice.
Responsibilities:
Reporting:
Build and maintain visibility into AI spend and usage. Develop adoption, efficiency, and cost metrics and report on tool overlap, cost drivers, and open risks. Support Finance with forecasting, budget tracking, anomaly detection, and vendor and model-cost optimization. Functional and technical leaders own efficiency, waste, cost, usage, and ROI within their portfolios; AI Operations prepares regular reporting and flags performance gaps for follow-up.
Portfolio management:
Maintain the inventory of AI tools, initiatives, agents, vendors, integrations, owners, status, spend, risks, and dependencies. Establish the processes and standards that keep it accurate across teams.
Reviews:
Participate in reviewing new AI Vendor requests and own and manage the Internal AI Feature Review process from intake through decision, conditions, approval, exception, or rejection, coordinating inputs from Security, Legal, IT, and business owners.
Policy operations:
Develop and maintain the company’s Internal AI Policy supporting resources with Legal and Security, and the Executive team, along with supporting resources. Recommend policy changes and put approved changes into operation.
Transformation and migration:
Track the AI roadmap, migrations, platform dependencies, adoption milestones, resourcing, risks, and executive decisions.
Partnership with our technology teams
: Collaborate on new AI product initiatives, empowering our product teams with how they identify and deliver value around AI.
Administration and audit:
Define and audit standards for access, ownership, configuration, data controls, logging, retention, vendor settings, and offboarding.
Communications and enablement:
Own the Internal AI communications calendar, stakeholder updates, FAQs, launch materials, training coordination, and policy-change communications.
CoE coordination:
Establish a common cadence and minimum artifacts across distributed AI CoEs without centralizing their technical or domain ownership.
Qualifications:
15+ years of progressively responsible experience in AI or technology operations, enterprise systems, data and analytics, FinOps, governance, transformation, or a related field, including 5+ years leading teams or complex cross-functional programs.
Demonstrated success designing, implementing, or scaling an operating model across multiple functions, including clear ownership, policies, processes, metrics, governance, and measurable outcomes.
Experience managing an enterprise portfolio of AI or technology tools, vendors, integrations, or platforms, including lifecycle management, access and administration, risk and controls, contracts, usage, and spend.
Strong financial, analytical, and data-driven mindset, with experience using tools such as Snowflake, Excel, Python, or equivalent; able to define adoption, efficiency, unit economics, ROI, and business-value metrics and turn complex data into executive-ready recommendations.
Strong financial and operational acumen, with experience building spend visibility, forecasts, budget controls, vendor or model-cost optimization, cost avoidance, waste reduction, and value-improvement plans.
Strong written and verbal communication skills, including the ability to explain complex topics clearly, present recommendations to senior and executive leaders, and persuade diverse stakeholders.
Experience influencing functional and technical leaders without relying on direct authority, clarifying distributed accountability, benchmarking performance, challenging tradeoffs, and driving follow-through across global, remote, and cross-functional teams.
Curiosity and a willingness to lean into AI: able to learn emerging capabilities quickly, experiment pragmatically, identify high-value use cases, and apply sound judgment about where AI should and should not be used.
Practical understanding of responsible AI, data governance, privacy, security, vendor risk, and change management, with the judgment to balance innovation, control, scalability, and business value.
Strong systems thinking, program management, prioritization, and change leadership skills; comfortable bringing structure to ambiguous, company-wide problems.
Experience hiring, coaching, or developing effective teams and building trusted partnerships across Finance, IT, Security, Legal, Procurement, and business functions.
What Success Looks Like:
Accelerate teams’ work through measurable improvements in cycle time, throughput, or capacity unlocked by AI.
Partner with functional leaders to demonstrate business value from priority AI use cases—not just increased usage.
Reduce friction from idea to responsible launch, measured by faster reviews, clearer decisions, and fewer stalled initiatives.
Improve AI portfolio efficiency through stronger utilization, reduced duplication, and better cost per user or workflow.
Establish trusted, scalable governance, with clear ownership, timely reviews, and consistent execution of required controls.
Pay:
Target pay ranges based on Geographic Zones* for Level M4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$269,400 - 370,480
*
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,500 - 333,410
**
Zone 3:
All other US locations - $229,000 - 314,930
*
All Zones inclusive of 15% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
Our Salesforce org is the system of record for how Docebo sells, renews and serves customers. It carries CPQ, document generation, e-signature, provisioning and billing integrations, and a growing set of AI-driven workflows. The team that runs it is small, senior, and split between Canada and Italy. We've spent this year putting real structure behind it: a formal development lifecycle, a definition of ready for every ticket, a security standard for integrations, and a hardening program that is cleaning up years of accumulated access.
We're adding a senior developer to carry that forward. You'll build on the platform every week, but you'll also be one of the people the rest of the team turns to when a design needs a second opinion, a connected app needs scrutiny, or a request needs someone to say "not like that, and here's why."
⚡ THE DAY-TO-DAY
- Design and build. Deliver production-quality solutions in Apex, Lightning Web Components, Flow and platform configuration, from a clear problem statement through solution design, build, test and release. You'll work the full lifecycle, not just the ticket in front of you.
- Integration security and governance. Review every new or changed integration against our integration security standard: connected app scopes, OAuth and token lifecycle, dedicated Okta-provisioned integration users, least-privilege permission sets. You'll push back on anything that asks for more access than it needs and document the decision.
- Code and design review. Act as a reviewer for the team's pull requests and solution designs. Hold the line on maintainability, test coverage, deployment readiness and SOX-relevant change controls, and give feedback people can act on.
- Platform health. Own a share of the technical-debt and hardening backlog: retiring unused automation, consolidating permission models, cleaning up legacy packages and integration users, and reducing the org's risk surface one deliberate change at a time.
- Access and provisioning backstop. Be a point person for user activation, license allocation and permission assignment, and help move that work from manual cloning toward documented roles and automation.
- Delivery partnership. Work directly with Revenue Operations, Finance, Marketing and Customer Success on scoping, and with the team's administrators and QA partner on testing and release. Take part in the daily check-in and the biweekly backlog and capacity review.
- AI in the day-to-day. Use AI tooling to move faster on triage, documentation and build, and apply the judgment to validate what it produces before it ships. We care about both halves.
🌟 YOUR SUPERPOWERS
- Deep hands-on Salesforce development. Several years shipping Apex, Lightning Web Components, Flow and integrations (REST, platform events, middleware) in a production org with real users and real release discipline.
- A security mindset. You understand connected apps, OAuth scopes, permission sets, profiles and integration users well enough to spot a risky configuration and explain the fix. You treat "valid until revoked" as a problem, not a default.
- Review experience. You've reviewed other engineers' code and designs and know how to be direct and useful at the same time.
- Comfort in a governed environment. SOX controls, structured deployment windows, mandatory UAT, a source-control-backed deployment pipeline (we use Gearset and GitLab).
- Clear communication, written and spoken, with technical and non-technical stakeholders. You can explain a trade-off to a VP and a defect to a developer.
- Independence and judgment. You scope your own work, ask for clarity early, and don't wait to be told that a request is under-specified.
- Working hours that overlap the team. Our daily check-in runs at 09:30 Eastern / 15:30 Central European; you'll need to be reliably available for it from either location.
🎯 BONUS POINTS
- Salesforce Platform Developer II, Application Architect or Integration Architect certification.
- Experience with Salesforce CPQ or Revenue Cloud, Conga or similar document generation, DocuSign, or a billing migration (we're moving billing to NetSuite).
- Experience with Slack, Okta, Fivetran or Datadog as they relate to a Salesforce org.
- Exposure to Data Cloud or Agentforce.
- Italian language skills, or prior experience on a team split across North American and European time zones.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Berlin
Workplace: Hybrid
ABOUT MOTHERDUCK
Don’t let the quirky name fool you: At MotherDuck, we’re on a mission to make data warehousing fun, frictionless, and ducking awesome for developers and data practitioners building blazing fast internal and customer-facing analytics experiences. We're building a cloud-hosted version of DuckDB, working hand-in-hand with the creators of the fastest-growing and fastest-improving query engine on the planet. Unlike other databases, MotherDuck was architected to unify local development with cloud operations to bridge the gap between software and data engineering workflows. Our team is a mix of thoughtful, passionate, and empathetic data industry veterans.
WHAT YOU WILL DO
The Database team is the bridge between DuckDB and the cloud. We own the core server and client extension logic that lets DuckDB run seamlessly, whether it's local or in the cloud, and we work in C++ right alongside the DuckDB codebase itself. Our mission is to push the boundaries of embedded database performance, distributed execution, and user experience, all while staying closely connected to DuckDB Labs (the team behind DuckDB) to align on APIs and shape what's next.
Day to day, we drive major projects in dual execution, resource assignment, and system reliability, while also handling incoming issues and lending our DuckDB expertise to other teams. We collaborate closely across MotherDuck and with the wider DuckDB community, making sure people get the best of both local and cloud worlds. It's a small, high-agency team with big ambitions... the kind of place where engineers own impactful projects, share what they learn, and help shape how modern analytics gets built.
This role is ideally based in Amsterdam or Berlin, but we are also open to great candidates remotely in Europe.
Key Responsibilities:
- Own major projects in our dual execution stack, so DuckDB can process queries seamlessly whether they're running locally or in the cloud.
- Help build a cloud platform that dynamically assigns resources, so DuckDB stays efficient whether someone's running a tiny workload or pushing our biggest, highest-memory instances.
- Lead cross-functional work with our frontend, platform, and infrastructure teams to keep the user experience coherent end to end.
- Push the state of the art in embedded database performance, distributed execution, and DuckDB internals.
- Deepen your DuckDB expertise and share it with the rest of the company through mentorship and documentation.
- Work directly with our support team to debug issues, learn from real usage patterns, and prioritize the improvements that matter most.
- Improve systems holistically... spotting architectural challenges early and clearing bottlenecks before they become problems.
- Mentor teammates and help raise the bar for engineering practices across the team.
- Work closely with DuckDB Labs (which grew out of the Database Architectures group at CWI, where vectorized execution and DuckDB were born) to help align on APIs and shape where DuckDB goes next.
WHAT YOU BRING
- You've built and shipped complex backend systems, and you know what great looks like.
- You're fluent in a backend language like C++, Rust, Java, or similar systems languages, and you're comfortable working close to the metal. (C++ and Rust are the biggest plus here, and we love a great Java engineer too.)
- A good foundation in query engines, execution plans, indexing, and performance optimization techniques.
- Hands-on experience with DuckDB is a huge plus, no matter what level you're coming in at.
- You've worked with cloud infrastructure, networking, and building low-latency distributed systems.
- You can scope and lead projects that span multiple collaborators and cross-functional dependencies.
- You take pride in clear thinking, careful design, and thoughtful tradeoffs.
- You're comfortable mentoring peers and helping build a collaborative, high-agency environment.
- You enjoy engaging with the wider community, whether that's open-source conversations or working directly with DuckDB Labs.
WHAT WE PROVIDE
- The opportunity to participate and contribute to DuckDB, one of most popular modern open source analytical databases.
- Competitive salary and stock options so you have a stake in our flock’s success.
- Flexible time off – take the time you need to recharge, explore, or just have a lazy day by the pond.
- A good pension plan
- Legendary company events – we bring the whole flock together once a year for unforgettable team gatherings a year to keep our bonds strong.
- Hybrid work environment – Spend three days a week in the office collaborating with the flock, and work from wherever you’re most productive the rest of the time—whether that’s your home office, a coffee shop, or a peaceful lakeside retreat. We have to warn you though, most of us like the office so much we come anyway. It’s on the river Ij, with a great lunch every day.
PLEASE APPLY
Does this role sound appealing to you, but you’re missing some of the requirements or don’t quite think you’re qualified? Please apply anyway. Research has shown that underrepresented groups in technology often shy away from roles which aren’t a 100% match. We aim to build a diverse team and will strongly consider applicants who bring many of the requirements plus have other experiences which round out their qualifications.
MotherDuck is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. MotherDuck is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
Location: New York City
Workplace: Hybrid
ABOUT MOTHERDUCK
Don’t let the quirky name fool you: At MotherDuck, we’re on a mission to make data warehousing fun, frictionless, and ducking awesome for developers and data practitioners building blazing fast internal and customer-facing analytics experiences. We're building a cloud-hosted version of DuckDB, working hand-in-hand with the creators of the fastest-growing and fastest-improving query engine on the planet. Unlike other databases, MotherDuck was architected to unify local development with cloud operations to bridge the gap between software and data engineering workflows. Our team is a mix of thoughtful, passionate, and empathetic data industry veterans.
WHAT YOU WILL DO
The Database team is the bridge between DuckDB and the cloud. We own the core server and client extension logic that lets DuckDB run seamlessly, whether it's local or in the cloud, and we work in C++ right alongside the DuckDB codebase itself. Our mission is to push the boundaries of embedded database performance, distributed execution, and user experience, all while staying closely connected to DuckDB Labs (the team behind DuckDB) to align on APIs and shape what's next.
Day to day, we drive major projects in dual execution, resource assignment, and system reliability, while also handling incoming issues and lending our DuckDB expertise to other teams. We collaborate closely across MotherDuck and with the wider DuckDB community, making sure people get the best of both local and cloud worlds. It's a small, high-agency team with big ambitions... the kind of place where engineers own impactful projects, share what they learn, and help shape how modern analytics gets built.
This role is ideally based in New York City but also open to great candidates remotely on the East Coast.
Key Responsibilities:
- Own major projects in our dual execution stack, so DuckDB can process queries seamlessly whether they're running locally or in the cloud.
- Help build a cloud platform that dynamically assigns resources, so DuckDB stays efficient whether someone's running a tiny workload or pushing our biggest, highest-memory instances.
- Lead cross-functional work with our frontend, platform, and infrastructure teams to keep the user experience coherent end to end.
- Push the state of the art in embedded database performance, distributed execution, and DuckDB internals.
- Deepen your DuckDB expertise and share it with the rest of the company through mentorship and documentation.
- Work directly with our support team to debug issues, learn from real usage patterns, and prioritize the improvements that matter most.
- Improve systems holistically... spotting architectural challenges early and clearing bottlenecks before they become problems.
- Mentor teammates and help raise the bar for engineering practices across the team.
- Work closely with DuckDB Labs (which grew out of the Database Architectures group at CWI, where vectorized execution and DuckDB were born) to help align on APIs and shape where DuckDB goes next.
WHAT YOU BRING
- You've built and shipped complex backend systems, and you know what great looks like.
- You're fluent in a backend language like C++, Rust, Java, or similar systems languages, and you're comfortable working close to the metal. (C++ and Rust are the biggest plus here, and we love a great Java engineer too.)
- A good foundation in query engines, execution plans, indexing, and performance optimization techniques.
- Hands-on experience with DuckDB is a huge plus, no matter what level you're coming in at.
- You've worked with cloud infrastructure, networking, and building low-latency distributed systems.
- You can scope and lead projects that span multiple collaborators and cross-functional dependencies.
- You take pride in clear thinking, careful design, and thoughtful tradeoffs.
- You're comfortable mentoring peers and helping build a collaborative, high-agency environment.
- You enjoy engaging with the wider community, whether that's open-source conversations or working directly with DuckDB Labs.
WHAT WE PROVIDE
- The opportunity to participate and contribute to DuckDB, one of most popular modern open source analytical databases.
- Feather-ruffling compensation – competitive salary and stock options so you have a stake in our flock’s success.
- Top-notch healthcare coverage – 100% paid medical, dental, and vision for employees, plus 80% coverage for dependents (because we care about your whole nest).
- Flexible PTO – take the time you need to recharge, explore, or just have a lazy day by the pond.
- 401k plan – because even ducks need to plan for the future.
- Legendary company events – we bring the flock together twice a year for unforgettable team gatherings a year to keep our bonds strong.
- Flexible work environment - spend most of the week in the office collaborating with the flock, and work from wherever you're most productive the rest of the time. Specifics are role dependent and as agreed upon with your manager
PLEASE APPLY
Does this role sound appealing to you, but you’re missing some of the requirements or don’t quite think you’re qualified? Please apply anyway. Research has shown that underrepresented groups in technology often shy away from roles which aren’t a 100% match. We aim to build a diverse team and will strongly consider applicants who bring many of the requirements plus have other experiences which round out their qualifications.
MotherDuck is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. MotherDuck is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
Location: California_Remote
Processing Specialist-Team Lead:
Position Overview
Verra Mobility is currently hiring a Team Lead in our Government Solutions Event Processing department. This developing leader is someone who will be reliable, punctual, exercises good judgment, and makes sound business decisions. A successful candidate will have demonstrated leadership characteristics along with a desire to develop these leadership skills further. The candidate must place great emphasis on high quality work paired with efficient production. This candidate will support the Supervisor in curating sustainable employee engagement. It is essential that this leader have a true customer-centric mindset, and a lens for both internal and external stakeholders. The Team Lead will report to the Operations Supervisor within Verra Mobility’s Operations Group.
Essential Responsibilities
Regularly reviews processor performance, then provides coaching and training to address gaps.
Thorough understanding of core values and leadership competencies with the proven ability to inspire others to embody them as well.
Serve as leader within a team environment.
Operate as the initial point of contact for team members regarding escalations or other issues.
Collects and disseminates daily metrics.
Responds to client, customer, and/or internal processing-related inquiries in a professional, thorough, and timely manner.
Fields and resolves escalated internal inquiries from other departments.
Provides feedback and/or suggestions to leadership team on improving operational procedures and processes.
Collaborate in planning and strategy sessions using continuous improvement methodologies.
Partners with outside vendor and subcontractor organizations as needed.
Diligently works on various internal project assignments as needed.
Assists Supervisor/Manager with other tasks and duties as assigned.
Oversees the office and team when supervisor is out of the office.
Process events as needed.
Qualifications
High School Diploma, GED, college experience preferred or equivalent work experience.
Strong problem-solving and analytical skills.
Excellent written and verbal communication skills.
Ability to work in a fast-paced environment.
Ability to lead/facilitate meetings.
Proven ability to multi-task, prioritize work, and act with a sense of urgency to meet assigned deadlines.
Ability to work independently and as part of a team.
Decisive and able to quickly make sound decisions.
Professionalism and the ability to work well with different groups of people and different layers of leadership.
Exceptional aptitude and flexibility towards serving and assisting others.
Strong interpersonal, decision-making, organizational and conflict management skills.
Focus on high quality and strong attention to detail.
Advanced computer skills with O365 suite and reporting databases.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX
Dallas, TX
Raleigh, NC
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise commerical clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
УдалённоUnited States
leadPalo Alto, California, United States; San Francisco, California, United States; For applicants from the European Union, please review
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