Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
Please note: For this role, we are only able to hire in the United States.
ABOUT THE ROLE
As the search landscape shifts and our market gets more crowded, Help Scout is investing more than ever in paid and performance marketing to accelerate signups, expand brand awareness, and diversify how we reach customers.
It's an exciting time to be here. We've got a best-in-market product story, strong creative assets, and stellar copywriting. What we need now is a strategic owner to take our performance marketing motion from early-stage to a durable growth engine that fuels our self-serve, product-led, and sales-assisted growth. You'll report to the VP of Marketing, setting and executing the strategy for how Help Scout invests in paid channels while building deep partnerships across Marketing, Sales, Product, Support, and company leadership.
In this role, you will:
- Own performance marketing strategy. Set the quarterly and long-term strategy for how paid, lifecycle, and conversion work together to hit the signups number, defining what's needed from each channel and building the plan B when something's off. You'll be the person leadership turns to for the full picture of paid performance.
- Move Help Scout upmarket. Own iteration of ad copy, creative, bidding strategy, and budget allocation across paid search and display, and set the bar for how we drive both our horizontal motion for volume and our vertical motion for larger deals.
- Build the business case for new channels. Identify and evaluate new channel investments, paid social, affiliate, direct mail, OOH, and drive alignment with leadership on where to place new bets and how to measure them.
- Partner on pipeline outcomes. Work closely with Sales and RevOps to connect paid spend to pipeline and revenue, not just top-of-funnel volume, and make sure channel investment decisions reflect what's actually converting downstream.
- Partner to grow organic and paid in harmony. Work with content, social, SEO, and AEO to make sure paid and organic acquisition reinforce each other rather than compete for the same ground.
- Represent Help Scout's performance marketing point of view. Bring an informed perspective on where the paid landscape is heading, and use that expertise to keep Help Scout ahead of a crowded, competitive market.
- Own our presence in AI-driven discovery. As search shifts toward AI overviews and LLM-based answers, you'll define how Help Scout shows up in that landscape alongside traditional paid and organic search.
- Shape the future of the function. This is currently an individual contributor role with agency support. You'll build the roadmap for what performance marketing needs to look like over the next 12-18 months, including where headcount should come in as the motion scales.
ABOUT YOU
- You have at least 7+ years in performance or growth marketing, including experience owning strategy for a B2B SaaS company.
- You have significant experience in paid/performance marketing, with a track record of owning strategy for B2B SaaS companies – not just executing campaigns.
- You're an expert across paid channels and know the search landscape and the benchmarks that matter (PPC, CPM, ROAS), and you can identify which channels and investments matter most for the business right now.
- You have a scrappy, results-driven mindset. You're comfortable working with ambiguity, a modest budget, and a lean marketing team, and you know how to out-creative the competition while also spending in the right way to drive results.
- You have strong analytical skills, with deep experience in tools like Google Analytics, Google Tag Manager, and attribution platforms, and you know how to turn data into a clear recommendation for leadership.
- You know how to run rapid experimentation and adapt strategy based on what the data tells you – and you have a plan B ready before you need it.
- You use AI tools daily to improve your output, and you can point to specific examples where AI changed the speed, quality, or scale of what you delivered.
- You have excellent verbal and written communication skills, know how to communicate and build relationships across a remote, async organization, and can present insights and strategy to senior leaders and cross-functional teams.
- Bonus: you have experience managing an agency and/or direct reports to execute a paid marketing strategy.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Worldwide
Transparent Hiring is looking for a
B2C Sales Manager
to convert incoming leads into paying clients for our job search and relocation services.
This is an
inbound sales role
. You will not do cold outreach or prospecting. Your job is to speak with people who have already shown interest in our services, understand their situation, explain how we can help, follow up consistently, and close the sale.
About Transparent Hiring
Transparent Hiring is a German recruitment and relocation company. Since 2020 we help international IT professionals find jobs in Germany and relocate successfully.
Our team is fully remote and international. The headquarters is in Bavaria, Germany, but you can work remotely from another country as long as your working hours overlap sufficiently with the German business day.
Responsibilities:
Handle incoming leads:
Respond to people who apply, book consultations, or contact us through our marketing channels.
Conduct sales calls:
Speak with potential clients by video calls, understand their goals and situation, and determine whether our services are a good fit.
Sell our services:
Clearly explain our job search and relocation services, pricing, process, and expected outcomes.
Close deals:
Guide qualified leads from the first conversation through objections, decision-making, payment, and handover.
Follow up consistently:
Stay in contact with potential clients through Telegram and email until they make a decision.
Manage the sales pipeline:
Keep lead statuses, notes, tasks, and follow-ups accurate and up to date in HubSpot.
Work with other teams:
Coordinate with marketing, job search, and relocation teams when client questions or feedback require their input.
Track performance:
Monitor your pipeline, conversion rate, sales results, and other relevant sales metrics.
Requirements:
Fluency in English and Russian (C1);
Proven sales experience: Success in conducting negotiations and closing deals;
Ability to communicate clearly and confidently with clients;
Strong organizational skills: Ability to prioritize tasks, manage time effectively, and stay focused on achieving goals.
Nice to Have:
Experience in sales within the services, consulting or EdTech industries;
Experience working with high-value deals (from $5,000 and above);
Familiarity with HubSpot and Google Workspace.
Conditions:
Full-time position.
Fully remote.
Flexible work schedule with sufficient overlap with German working hours.
What you can expect
You will join a small international team with direct access to the founders and short decision-making lines.
You will work with warm inbound demand rather than spend your time cold prospecting. Your main responsibility is straightforward: understand potential clients, communicate the value of our services, follow up professionally, and close qualified opportunities.
Want the flexibility of working from anywhere? Want to work with people that love and enjoy what they do? If you're passionate about sales and thrive in a dynamic environment, join our international team and become part of a friendly and collaborative team, with zero bureaucracy and quick decision-making.
Location: IE - Dublin, Ireland
Scopely is looking for a
Lead Systems Designer
to join our Star Trek Fleet Command team in Dublin on a hybrid basis.
At Scopely, we care deeply about what we do and want to inspire play, every day – whether in our work environments alongside talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating in the mobile games industry, connecting millions of players around the world daily.
Star Trek Fleet Command
is a standout success in the gaming industry. Launched in 2018, our in-house developed 4X MMO has continually evolved, earning its place as one of the top-grossing games on the market. Our next chapter is bold: we’re evolving the traditional 4X experience in STFC — and we need a bold design leader to shape the content and loops our players engage with on a daily basis.
What You Will Do
As a Lead Designer on STFC, you’ll own the standards, direction, and experiences that define how millions of players experience growth and mastery across our monthly content releases and beyond.
Become the design owner and leader behind the feature pipeline, directing designers and UX specialists in crafting compelling experiences for our players
Guide teams through the creative process, ensuring they can hit the vision of the game and deliver upon player and product needs with accuracy
Get your hands dirty through direct involvement in building and refining novel gameplay experiences focused on resource generation, spending, time gating, and power growth
Create systems that foster meaningful player agency and long-term investment
Manage and mentor designers in systems and economy design to elevate our standards and craft incredible experiences
Shape the design process to ensure the standards of players are met and exceeded
Use tools (Excel, Google Sheets) to model economies and progression pacing
Collaborate with Experienced, driven and passionate Designers, Product Managers, Analysts, and Engineers to implement features which aim to advance the genre
Evaluate performance using data, player feedback, and your own playtest experience
Design for scale: plan for long-term content extensibility and system health
What We're Looking For
2+ years of game design leadership experience
Proven experience in F2P systems design and progression modelling
8+ years of experience designing systems or economies for live, F2P games (preferably MMO, 4X, or strategy genres)
Confident people manager and mentor, that is able to grow & nurture talent
Experience with all aspects of game design discipline: concept, game progression, interface, monetization, and retention
A proven track record of delivering features that balance player fun, engagement, and monetisation
Ability to translate KPI targets and data into design direction for teams
Mastery of spreadsheets and confidence in balancing power curves, pacing, and resource flow
Experience working cross-functionally and navigating live production environments
A positive, thoughtful, and collaborative approach to game development
Bonus Points
Deep understanding of the 4X genre with specific experience in F2P 4X
Familiarity with SQL, scripting, or simulation tools
Love for Star Trek, sci-fi, or highly strategic social games
Previous work on alliance or co-op systems in large-scale games
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
Please ensure that the résumé/CV you attach is written in English.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: ES - Barcelona, Spain
Scopely is looking for a
Lead Systems Designer
to join our Star Trek Fleet Command team in Barcelona on a hybrid basis.
At Scopely, we care deeply about what we do and want to inspire play, every day – whether in our work environments alongside talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating in the mobile games industry, connecting millions of players around the world daily.
Star Trek Fleet Command
is a standout success in the gaming industry. Launched in 2018, our in-house developed 4X MMO has continually evolved, earning its place as one of the top-grossing games on the market. Our next chapter is bold: we’re evolving the traditional 4X experience in STFC — and we need a bold design leader to shape the content and loops our players engage with on a daily basis.
What You Will Do
As a Lead Designer on STFC, you’ll own the standards, direction, and experiences that define how millions of players experience growth and mastery across our monthly content releases and beyond.
Become the design owner and leader behind the feature pipeline, directing designers and UX specialists in crafting compelling experiences for our players
Guide teams through the creative process, ensuring they can hit the vision of the game and deliver upon player and product needs with accuracy
Get your hands dirty through direct involvement in building and refining novel gameplay experiences focused on resource generation, spending, time gating, and power growth
Create systems that foster meaningful player agency and long-term investment
Manage and mentor designers in systems and economy design to elevate our standards and craft incredible experiences
Shape the design process to ensure the standards of players are met and exceeded
Use tools (Excel, Google Sheets) to model economies and progression pacing
Collaborate with Experienced, driven and passionate Designers, Product Managers, Analysts, and Engineers to implement features which aim to advance the genre
Evaluate performance using data, player feedback, and your own playtest experience
Design for scale: plan for long-term content extensibility and system health
What We're Looking For
2+ years of game design leadership experience
Proven experience in F2P systems design and progression modelling
8+ years of experience designing systems or economies for live, F2P games (preferably MMO, 4X, or strategy genres)
Confident people manager and mentor, that is able to grow & nurture talent
Experience with all aspects of game design discipline: concept, game progression, interface, monetization, and retention
A proven track record of delivering features that balance player fun, engagement, and monetisation
Ability to translate KPI targets and data into design direction for teams
Mastery of spreadsheets and confidence in balancing power curves, pacing, and resource flow
Experience working cross-functionally and navigating live production environments
A positive, thoughtful, and collaborative approach to game development
Bonus Points
Deep understanding of the 4X genre with specific experience in F2P 4X
Familiarity with SQL, scripting, or simulation tools
Love for Star Trek, sci-fi, or highly strategic social games
Previous work on alliance or co-op systems in large-scale games
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
Please ensure that the résumé/CV you attach is written in English.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: GB - London, United Kingdom
Scopely is looking for a
Lead Systems Designer
to join our Star Trek Fleet Command team in London on a hybrid basis.
At Scopely, we care deeply about what we do and want to inspire play, every day – whether in our work environments alongside talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating in the mobile games industry, connecting millions of players around the world daily.
Star Trek Fleet Command
is a standout success in the gaming industry. Launched in 2018, our in-house developed 4X MMO has continually evolved, earning its place as one of the top-grossing games on the market. Our next chapter is bold: we’re evolving the traditional 4X experience in STFC — and we need a bold design leader to shape the content and loops our players engage with on a daily basis.
What You Will Do
As a Lead Designer on STFC, you’ll own the standards, direction, and experiences that define how millions of players experience growth and mastery across our monthly content releases and beyond.
Become the design owner and leader behind the feature pipeline, directing designers and UX specialists in crafting compelling experiences for our players
Guide teams through the creative process, ensuring they can hit the vision of the game and deliver upon player and product needs with accuracy
Get hands on through direct involvement in building and refining novel gameplay experiences focused on resource generation, spending, time gating, and power growth
Create systems that foster meaningful player agency and long-term investment
Manage and mentor designers in systems and economy design to elevate our standards and craft incredible experiences
Shape the design process to ensure the standards of players are met and exceeded
Use tools (Excel, Google Sheets) to model economies and progression pacing
Collaborate with experienced, driven and passionate Designers, Product Managers, Analysts, and Engineers to implement features which aim to advance the genre
Evaluate performance using data, player feedback, and your own playtest experience
Design for scale: plan for long-term content extensibility and system health
What We're Looking For
2+ years of game design leadership experience
Proven experience in F2P systems design and progression modelling
8+ years of experience designing systems or economies for live, F2P games (preferably MMO, 4X, or strategy genres)
Confident people manager and mentor, who is able to grow & nurture talent
Experience with all aspects of game design discipline: concept, game progression, interface, monetisation, and retention
A proven track record of delivering features that balance player fun, engagement, and monetisation
Ability to translate KPI targets and data into design direction for teams
Mastery of spreadsheets and confidence in balancing power curves, pacing, and resource flow
Experience working cross-functionally and navigating live production environments
A positive, thoughtful, and collaborative approach to game development
Bonus Points
Deep understanding of the 4X genre with specific experience in F2P 4X
Familiarity with SQL, scripting, or simulation tools
Love for Star Trek, sci-fi, or highly strategic social games
Previous work on alliance or co-op systems in large-scale games
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
Please ensure that the résumé/CV you attach is written in English.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Europe; Canada; New York
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview:
At Cohere, we're pushing the boundaries of what these technologies can achieve for production environments, and we're seeking a senior engineer who understands the practical challenges of making AI systems work at scale. This role demands deep technical expertise in production environments and the ability to bridge research concepts with real-world implementations.
This position is hands-on and engineering-driven. You'll focus on production systems, experiment with frontier models, and collaborate with talented engineers to build scalable, production ready solutions. We strive for excellence in both engineering and science by meticulously designing experiments and design docs. We blend engineering and research seamlessly. Everyone contributes to both, depending on organizational needs. We provide access to world class compute resources, data, and talent to ensure you can do your best work. This role is perfect for you if you:
- Have a deep passion for quality work.
- Enjoy tuning and optimising large LLM models.
- Comfortable working with people with different levels of software engineering skills, from beginner to more advanced.
- Comfortable diving into complex ML codebases to identify and resolve issues, ensuring the smooth operation of our systems.
- Thrive in a fast-paced, technically challenging environment, where you can contribute your innovative ideas and solutions.
Key responsibilities:
- Design and write high-performing and scalable software for training models.
- Develop new tools to support and accelerate research and LLM training.
- Coordinate with other engineering teams (Infrastructure, Efficiency, Serving) and the scientific teams (Agent, Multimodal, Multilingual, etc.).
- Research, implement, and experiment with ideas on our cluster and data infrastructure.
- Collaborate, Collaborate, and Collaborate with other scientists, engineers, and teams!
Qualifications:
- Extremely strong software engineering skills.
- Value test-driven development methods, clean code, and strive to reduce technical debts at all levels.
- Proficiency in Python and related ML frameworks such as JAX, Pytorch and/or XLA/MLIR.
- Experience using and debugging large-scale distributed training strategies (memory/speed profiling).
- Experience with distributed training infrastructures (Kubernetes) and associated frameworks (Ray).
- Experience in ML and LLM academic research.
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Chicago, IL
About Ernesta
Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion-dollar global rug industry.
Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes.
About the Role
Ernesta is looking for an experienced
Retail Trade Account Executive
to join our Retail team. This role will report to the Showroom Leader and be responsible for building and growing Ernesta’s trade business within the local design community.
At Ernesta, we believe long-term partnerships are more valuable than one-time sales. As a Retail Trade Account Executive, you will own and nurture relationships with interior designers, architects, and other trade partners—becoming a trusted resource for their projects and helping them incorporate Ernesta into their work.
You will be equally focused on
growing existing relationships and creating new ones
, proactively developing a pipeline of trade business through thoughtful outreach, exceptional service, and consistent follow-through. You will build relationships both inside and outside of the showroom, spending approximately
20–30% of your month in the local trade community
through firm and office visits, Lunch & Learns, industry events, networking, and other relationship-building opportunities.
This is an entrepreneurial sales role for someone who is energized by building a book of business, passionate about design, highly organized, and motivated by results. You will work closely with the Showroom Leader and Design Assistants to ensure our trade partners receive a best-in-class Ernesta experience from initial introduction through project completion and beyond.
What You’ll Do
Build and grow Ernesta’s local trade business
by developing meaningful, long-term relationships with interior designers, architects, and other trade partners.
Own a portfolio of trade accounts and proactively develop those relationships to drive repeat projects, retention, and revenue growth.
Identify, prospect, and acquire new trade accounts within the local design community through targeted outreach, referrals, networking, and community engagement.
Activate new trade accounts by understanding their business, introducing them to Ernesta’s products and services, and identifying opportunities to support active and future projects.
Business Development:
Spend approximately
20–30% of your month externally
meeting with the trade community through designer and firm office visits, Lunch & Learns, industry events, networking opportunities, and other relationship-building activities.
Develop a strong understanding of each trade partner’s business, aesthetic, project pipeline, and needs to provide relevant and personalized support.
Deliver exceptional product and design expertise across materials, construction, sizing, styling, custom services, and the Ernesta assortment.
Provide an elevated, consultative sales experience rooted in listening deeply and recommending solutions tailored to each project.
Maintain consistent and thoughtful follow-up across sample orders, open quotes, active projects, and previously engaged accounts.
Maintain an organized and actionable account pipeline, including clear next steps, project timelines, relationship activity, and opportunities for growth.
Partnerships within Retail and HQ:
Partner with Design Assistants and the Showroom Leader to deliver a seamless experience when trade partners bring clients or projects into the showroom.
Host and support showroom events that strengthen Ernesta’s presence within the local design community.
Share feedback from the trade community with internal partners to help improve our products, services, tools, and overall trade experience.
Track performance and maintain accountability to goals across trade revenue, new account acquisition, account activation, pipeline development, retention, and relationship growth.
Represent Ernesta externally with professionalism, integrity, enthusiasm, and a genuine passion for design.
What Success Looks Like
You develop trusted relationships with trade partners who increasingly turn to Ernesta as a resource for their projects.
You consistently grow revenue from your portfolio through repeat business and deeper account relationships.
You proactively build the business by creating new relationships rather than relying solely on inbound showroom traffic.
New trade accounts become active customers with meaningful project pipelines and repeat purchasing behavior.
You maintain a healthy and well-managed pipeline with clear visibility into opportunities, next steps, and expected timing.
You are known within the local design community as a knowledgeable, responsive, and reliable partner.
You work collaboratively with the showroom team while taking personal ownership of your accounts and results.
You consistently demonstrate Ernesta’s values of customer centricity, integrity, passion for design, collaboration, growth mindset, and reliability.
Qualifications Include
1–2+ years of relevant experience
within interior design, home furnishings, architecture and design sales, trade sales, account management, or a related design-focused industry.
Demonstrated ability to build strong professional relationships and develop trust with clients or accounts over time.
Passion for interior design, home décor, architecture, and the broader design community.
Entrepreneurial and self-motivated, with the drive to proactively create new business opportunities and grow a book of business.
Commercially minded and motivated by achieving sales and relationship-growth goals.
Highly organized with strong time management skills and disciplined follow-through.
Comfortable prospecting, initiating new relationships, and engaging people you have not previously worked with.
Confident communicating and presenting one-on-one and to groups, including designers, architects, and design firms.
Curious and consultative, with the ability to listen deeply, understand project needs, and recommend thoughtful solutions.
Solutions-oriented with sound judgment, business sense, high integrity, and a willingness to take ownership.
Comfortable managing multiple accounts, projects, quotes, samples, and follow-up timelines simultaneously.
Strong written and verbal communication skills across in-person, phone, email, text, and video interactions.
High level of comfort working across digital tools and systems used to manage customer relationships, communication, and sales activity.
Ability and willingness to travel locally for trade meetings, office visits, Lunch & Learns, and industry events.
Ability to work a flexible retail schedule as needed, including occasional evenings, weekends, or events based on the needs of the business and local trade community.
Nice to Have
Existing relationships within the local interior design, architecture, or home furnishings community.
Experience working in a high-end or design-focused showroom environment.
Experience managing a portfolio or book of trade, designer, or professional accounts.
Experience with custom products, textiles, rugs, furniture, or other home furnishings.
Experience with design tools, spatial planning, or custom measurement processes.
BA or experience working in a creative field such as interior design, architecture, art history, or a related discipline.
Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
This role pays an hourly rate of $30/hour plus a quarterly bonus. The anticipated maximum annual compensation range for this role (including the quarterly bonus) is approximately $90,000.
#LI-Onsite
Location: Mill Valley, CA
About Ernesta
Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion-dollar global rug industry.
Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes.
About the Role
Ernesta is looking for an experienced
Retail Trade Account Executive
to join our Retail team. This role will report to the Showroom Leader and be responsible for building and growing Ernesta’s trade business within the local design community.
At Ernesta, we believe long-term partnerships are more valuable than one-time sales. As a Retail Trade Account Executive, you will own and nurture relationships with interior designers, architects, and other trade partners—becoming a trusted resource for their projects and helping them incorporate Ernesta into their work.
You will be equally focused on
growing existing relationships and creating new ones
, proactively developing a pipeline of trade business through thoughtful outreach, exceptional service, and consistent follow-through. You will build relationships both inside and outside of the showroom, spending approximately
20–30% of your month in the local trade community
through firm and office visits, Lunch & Learns, industry events, networking, and other relationship-building opportunities.
This is an entrepreneurial sales role for someone who is energized by building a book of business, passionate about design, highly organized, and motivated by results. You will work closely with the Showroom Leader and Design Assistants to ensure our trade partners receive a best-in-class Ernesta experience from initial introduction through project completion and beyond.
What You’ll Do
Build and grow Ernesta’s local trade business
by developing meaningful, long-term relationships with interior designers, architects, and other trade partners.
Own a portfolio of trade accounts and proactively develop those relationships to drive repeat projects, retention, and revenue growth.
Identify, prospect, and acquire new trade accounts within the local design community through targeted outreach, referrals, networking, and community engagement.
Activate new trade accounts by understanding their business, introducing them to Ernesta’s products and services, and identifying opportunities to support active and future projects.
Business Development:
Spend approximately
20–30% of your month externally
meeting with the trade community through designer and firm office visits, Lunch & Learns, industry events, networking opportunities, and other relationship-building activities.
Develop a strong understanding of each trade partner’s business, aesthetic, project pipeline, and needs to provide relevant and personalized support.
Deliver exceptional product and design expertise across materials, construction, sizing, styling, custom services, and the Ernesta assortment.
Provide an elevated, consultative sales experience rooted in listening deeply and recommending solutions tailored to each project.
Maintain consistent and thoughtful follow-up across sample orders, open quotes, active projects, and previously engaged accounts.
Maintain an organized and actionable account pipeline, including clear next steps, project timelines, relationship activity, and opportunities for growth.
Partnerships within Retail and HQ:
Partner with Design Assistants and the Showroom Leader to deliver a seamless experience when trade partners bring clients or projects into the showroom.
Host and support showroom events that strengthen Ernesta’s presence within the local design community.
Share feedback from the trade community with internal partners to help improve our products, services, tools, and overall trade experience.
Track performance and maintain accountability to goals across trade revenue, new account acquisition, account activation, pipeline development, retention, and relationship growth.
Represent Ernesta externally with professionalism, integrity, enthusiasm, and a genuine passion for design.
What Success Looks Like
You develop trusted relationships with trade partners who increasingly turn to Ernesta as a resource for their projects.
You consistently grow revenue from your portfolio through repeat business and deeper account relationships.
You proactively build the business by creating new relationships rather than relying solely on inbound showroom traffic.
New trade accounts become active customers with meaningful project pipelines and repeat purchasing behavior.
You maintain a healthy and well-managed pipeline with clear visibility into opportunities, next steps, and expected timing.
You are known within the local design community as a knowledgeable, responsive, and reliable partner.
You work collaboratively with the showroom team while taking personal ownership of your accounts and results.
You consistently demonstrate Ernesta’s values of customer centricity, integrity, passion for design, collaboration, growth mindset, and reliability.
Qualifications Include
1–2+ years of relevant experience
within interior design, home furnishings, architecture and design sales, trade sales, account management, or a related design-focused industry.
Demonstrated ability to build strong professional relationships and develop trust with clients or accounts over time.
Passion for interior design, home décor, architecture, and the broader design community.
Entrepreneurial and self-motivated, with the drive to proactively create new business opportunities and grow a book of business.
Commercially minded and motivated by achieving sales and relationship-growth goals.
Highly organized with strong time management skills and disciplined follow-through.
Comfortable prospecting, initiating new relationships, and engaging people you have not previously worked with.
Confident communicating and presenting one-on-one and to groups, including designers, architects, and design firms.
Curious and consultative, with the ability to listen deeply, understand project needs, and recommend thoughtful solutions.
Solutions-oriented with sound judgment, business sense, high integrity, and a willingness to take ownership.
Comfortable managing multiple accounts, projects, quotes, samples, and follow-up timelines simultaneously.
Strong written and verbal communication skills across in-person, phone, email, text, and video interactions.
High level of comfort working across digital tools and systems used to manage customer relationships, communication, and sales activity.
Ability and willingness to travel locally for trade meetings, office visits, Lunch & Learns, and industry events.
Ability to work a flexible retail schedule as needed, including occasional evenings, weekends, or events based on the needs of the business and local trade community.
Nice to Have
Existing relationships within the local interior design, architecture, or home furnishings community.
Experience working in a high-end or design-focused showroom environment.
Experience managing a portfolio or book of trade, designer, or professional accounts.
Experience with custom products, textiles, rugs, furniture, or other home furnishings.
Experience with design tools, spatial planning, or custom measurement processes.
BA or experience working in a creative field such as interior design, architecture, art history, or a related discipline.
Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
This role pays an hourly rate of $30/hour plus a quarterly bonus. The anticipated maximum annual compensation range for this role (including the quarterly bonus) is approximately $90,000.
#LI-Onsite
Location: Fairfax, VA
About Ernesta
Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion-dollar global rug industry.
Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes.
About the Role
Ernesta is looking for an experienced
Retail Trade Account Executive
to join our Retail team. This role will report to the Showroom Leader and be responsible for building and growing Ernesta’s trade business within the local design community.
At Ernesta, we believe long-term partnerships are more valuable than one-time sales. As a Retail Trade Account Executive, you will own and nurture relationships with interior designers, architects, and other trade partners—becoming a trusted resource for their projects and helping them incorporate Ernesta into their work.
You will be equally focused on
growing existing relationships and creating new ones
, proactively developing a pipeline of trade business through thoughtful outreach, exceptional service, and consistent follow-through. You will build relationships both inside and outside of the showroom, spending approximately
20–30% of your month in the local trade community
through firm and office visits, Lunch & Learns, industry events, networking, and other relationship-building opportunities.
This is an entrepreneurial sales role for someone who is energized by building a book of business, passionate about design, highly organized, and motivated by results. You will work closely with the Showroom Leader and Design Assistants to ensure our trade partners receive a best-in-class Ernesta experience from initial introduction through project completion and beyond.
What You’ll Do
Build and grow Ernesta’s local trade business
by developing meaningful, long-term relationships with interior designers, architects, and other trade partners.
Own a portfolio of trade accounts and proactively develop those relationships to drive repeat projects, retention, and revenue growth.
Identify, prospect, and acquire new trade accounts within the local design community through targeted outreach, referrals, networking, and community engagement.
Activate new trade accounts by understanding their business, introducing them to Ernesta’s products and services, and identifying opportunities to support active and future projects.
Business Development:
Spend approximately
20–30% of your month externally
meeting with the trade community through designer and firm office visits, Lunch & Learns, industry events, networking opportunities, and other relationship-building activities.
Develop a strong understanding of each trade partner’s business, aesthetic, project pipeline, and needs to provide relevant and personalized support.
Deliver exceptional product and design expertise across materials, construction, sizing, styling, custom services, and the Ernesta assortment.
Provide an elevated, consultative sales experience rooted in listening deeply and recommending solutions tailored to each project.
Maintain consistent and thoughtful follow-up across sample orders, open quotes, active projects, and previously engaged accounts.
Maintain an organized and actionable account pipeline, including clear next steps, project timelines, relationship activity, and opportunities for growth.
Partnerships within Retail and HQ:
Partner with Design Assistants and the Showroom Leader to deliver a seamless experience when trade partners bring clients or projects into the showroom.
Host and support showroom events that strengthen Ernesta’s presence within the local design community.
Share feedback from the trade community with internal partners to help improve our products, services, tools, and overall trade experience.
Track performance and maintain accountability to goals across trade revenue, new account acquisition, account activation, pipeline development, retention, and relationship growth.
Represent Ernesta externally with professionalism, integrity, enthusiasm, and a genuine passion for design.
What Success Looks Like
You develop trusted relationships with trade partners who increasingly turn to Ernesta as a resource for their projects.
You consistently grow revenue from your portfolio through repeat business and deeper account relationships.
You proactively build the business by creating new relationships rather than relying solely on inbound showroom traffic.
New trade accounts become active customers with meaningful project pipelines and repeat purchasing behavior.
You maintain a healthy and well-managed pipeline with clear visibility into opportunities, next steps, and expected timing.
You are known within the local design community as a knowledgeable, responsive, and reliable partner.
You work collaboratively with the showroom team while taking personal ownership of your accounts and results.
You consistently demonstrate Ernesta’s values of customer centricity, integrity, passion for design, collaboration, growth mindset, and reliability.
Qualifications Include
1–2+ years of relevant experience
within interior design, home furnishings, architecture and design sales, trade sales, account management, or a related design-focused industry.
Demonstrated ability to build strong professional relationships and develop trust with clients or accounts over time.
Passion for interior design, home décor, architecture, and the broader design community.
Entrepreneurial and self-motivated, with the drive to proactively create new business opportunities and grow a book of business.
Commercially minded and motivated by achieving sales and relationship-growth goals.
Highly organized with strong time management skills and disciplined follow-through.
Comfortable prospecting, initiating new relationships, and engaging people you have not previously worked with.
Confident communicating and presenting one-on-one and to groups, including designers, architects, and design firms.
Curious and consultative, with the ability to listen deeply, understand project needs, and recommend thoughtful solutions.
Solutions-oriented with sound judgment, business sense, high integrity, and a willingness to take ownership.
Comfortable managing multiple accounts, projects, quotes, samples, and follow-up timelines simultaneously.
Strong written and verbal communication skills across in-person, phone, email, text, and video interactions.
High level of comfort working across digital tools and systems used to manage customer relationships, communication, and sales activity.
Ability and willingness to travel locally for trade meetings, office visits, Lunch & Learns, and industry events.
Ability to work a flexible retail schedule as needed, including occasional evenings, weekends, or events based on the needs of the business and local trade community.
Nice to Have
Existing relationships within the local interior design, architecture, or home furnishings community.
Experience working in a high-end or design-focused showroom environment.
Experience managing a portfolio or book of trade, designer, or professional accounts.
Experience with custom products, textiles, rugs, furniture, or other home furnishings.
Experience with design tools, spatial planning, or custom measurement processes.
BA or experience working in a creative field such as interior design, architecture, art history, or a related discipline.
Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
This role pays an hourly rate of $30/hour plus a quarterly bonus. The anticipated maximum annual compensation range for this role (including the quarterly bonus) is approximately $90,000.
#LI-Onsite
Location: Dallas, Texas
About Ernesta
Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion-dollar global rug industry.
Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes.
About the Role
Ernesta is looking for an experienced
Retail Trade Account Executive
to join our Retail team. This role will report to the Showroom Leader and be responsible for building and growing Ernesta’s trade business within the local design community.
At Ernesta, we believe long-term partnerships are more valuable than one-time sales. As a Retail Trade Account Executive, you will own and nurture relationships with interior designers, architects, and other trade partners—becoming a trusted resource for their projects and helping them incorporate Ernesta into their work.
You will be equally focused on
growing existing relationships and creating new ones
, proactively developing a pipeline of trade business through thoughtful outreach, exceptional service, and consistent follow-through. You will build relationships both inside and outside of the showroom, spending approximately
20–30% of your month in the local trade community
through firm and office visits, Lunch & Learns, industry events, networking, and other relationship-building opportunities.
This is an entrepreneurial sales role for someone who is energized by building a book of business, passionate about design, highly organized, and motivated by results. You will work closely with the Showroom Leader and Design Assistants to ensure our trade partners receive a best-in-class Ernesta experience from initial introduction through project completion and beyond.
What You’ll Do
Build and grow Ernesta’s local trade business
by developing meaningful, long-term relationships with interior designers, architects, and other trade partners.
Own a portfolio of trade accounts and proactively develop those relationships to drive repeat projects, retention, and revenue growth.
Identify, prospect, and acquire new trade accounts within the local design community through targeted outreach, referrals, networking, and community engagement.
Activate new trade accounts by understanding their business, introducing them to Ernesta’s products and services, and identifying opportunities to support active and future projects.
Business Development:
Spend approximately
20–30% of your month externally
meeting with the trade community through designer and firm office visits, Lunch & Learns, industry events, networking opportunities, and other relationship-building activities.
Develop a strong understanding of each trade partner’s business, aesthetic, project pipeline, and needs to provide relevant and personalized support.
Deliver exceptional product and design expertise across materials, construction, sizing, styling, custom services, and the Ernesta assortment.
Provide an elevated, consultative sales experience rooted in listening deeply and recommending solutions tailored to each project.
Maintain consistent and thoughtful follow-up across sample orders, open quotes, active projects, and previously engaged accounts.
Maintain an organized and actionable account pipeline, including clear next steps, project timelines, relationship activity, and opportunities for growth.
Partnerships within Retail and HQ:
Partner with Design Assistants and the Showroom Leader to deliver a seamless experience when trade partners bring clients or projects into the showroom.
Host and support showroom events that strengthen Ernesta’s presence within the local design community.
Share feedback from the trade community with internal partners to help improve our products, services, tools, and overall trade experience.
Track performance and maintain accountability to goals across trade revenue, new account acquisition, account activation, pipeline development, retention, and relationship growth.
Represent Ernesta externally with professionalism, integrity, enthusiasm, and a genuine passion for design.
What Success Looks Like
You develop trusted relationships with trade partners who increasingly turn to Ernesta as a resource for their projects.
You consistently grow revenue from your portfolio through repeat business and deeper account relationships.
You proactively build the business by creating new relationships rather than relying solely on inbound showroom traffic.
New trade accounts become active customers with meaningful project pipelines and repeat purchasing behavior.
You maintain a healthy and well-managed pipeline with clear visibility into opportunities, next steps, and expected timing.
You are known within the local design community as a knowledgeable, responsive, and reliable partner.
You work collaboratively with the showroom team while taking personal ownership of your accounts and results.
You consistently demonstrate Ernesta’s values of customer centricity, integrity, passion for design, collaboration, growth mindset, and reliability.
Qualifications Include
1–2+ years of relevant experience
within interior design, home furnishings, architecture and design sales, trade sales, account management, or a related design-focused industry.
Demonstrated ability to build strong professional relationships and develop trust with clients or accounts over time.
Passion for interior design, home décor, architecture, and the broader design community.
Entrepreneurial and self-motivated, with the drive to proactively create new business opportunities and grow a book of business.
Commercially minded and motivated by achieving sales and relationship-growth goals.
Highly organized with strong time management skills and disciplined follow-through.
Comfortable prospecting, initiating new relationships, and engaging people you have not previously worked with.
Confident communicating and presenting one-on-one and to groups, including designers, architects, and design firms.
Curious and consultative, with the ability to listen deeply, understand project needs, and recommend thoughtful solutions.
Solutions-oriented with sound judgment, business sense, high integrity, and a willingness to take ownership.
Comfortable managing multiple accounts, projects, quotes, samples, and follow-up timelines simultaneously.
Strong written and verbal communication skills across in-person, phone, email, text, and video interactions.
High level of comfort working across digital tools and systems used to manage customer relationships, communication, and sales activity.
Ability and willingness to travel locally for trade meetings, office visits, Lunch & Learns, and industry events.
Ability to work a flexible retail schedule as needed, including occasional evenings, weekends, or events based on the needs of the business and local trade community.
Nice to Have
Existing relationships within the local interior design, architecture, or home furnishings community.
Experience working in a high-end or design-focused showroom environment.
Experience managing a portfolio or book of trade, designer, or professional accounts.
Experience with custom products, textiles, rugs, furniture, or other home furnishings.
Experience with design tools, spatial planning, or custom measurement processes.
BA or experience working in a creative field such as interior design, architecture, art history, or a related discipline.
Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
This role pays an hourly rate of $30/hour plus a quarterly bonus. The anticipated maximum annual compensation range for this role (including the quarterly bonus) is approximately $90,000.
#LI-Onsite
Location: CH - Shanghai, China
Scopely is seeking a
Senior Director of Product, Performance
to join the Slate Development Group and support a high-profile unannounced mobile game project in Shanghai, China, on a hybrid basis!
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
We are developing an ambitious, unannounced AAA mobile game and bringing together a team of passionate game makers to create unforgettable characters and immersive adventures that players will love.
What You’ll Do
As Senior Director of Product, Performance, you will lead the team responsible for understanding, managing, and improving the performance and live operations of the game. You will build the operating model that connects business targets, player insights, live operations, experimentation, and cross-functional execution.
Lead and develop the Product Performance team, with accountability for business performance, live operations strategy and execution, product growth, and data-informed iteration
Own revenue forecasting, KPI targets, performance reporting, and executive business reviews in partnership with the Head of Product and General Manager
Set the live operations strategy and oversee execution of the calendar across events, offers, limited-time content, and in-game communications
Define the game’s learning agenda and partner with Analytics, User Research, and other cross-functional partners to prioritize the analyses and research needed to guide decisions
Drive monetization optimization by identifying opportunities, developing hypotheses, and overseeing experimentation and iteration
Partner with Roadmap Product Management, Creative, and Production to ensure live-service needs and learnings inform product development
Connect in-game performance and live operations with Marketing and Community to drive coordinated growth across the player lifecycle
Operate as a senior game leader, influencing product strategy and execution across the broader organization
What We’re Looking For
Director-level leadership experience on a scaled, top-performing mobile free-to-play game
Deep product knowledge and genre experience with character-collection RPGs or adjacent genres
Experience leading and developing senior individual contributors or people managers
Experience leading live operations strategy and execution, including calendars, events, offers, and in-game communications
Experience owning revenue forecasts, KPI targets, performance reporting, and business reviews
Experience launching a major game and helping transition it into live operations
Strong analytical and financial fluency, with the ability to turn complex player and business signals into clear decisions
Exceptional communication and stakeholder-management skills, including the ability to influence senior leaders and cross-functional teams without direct authority
Fluent English and willingness to travel regularly to support global development and publishing teams
Bonus Points
Mandarin proficiency
Experience working with an external developer or within a co-development partnership
Experience collaborating across Chinese and Western game-development teams
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: US - Culver City, United States; US - United States
Scopely is seeking a
Senior Director of Product, Performance
to join the Slate Development Group and support a high-profile unannounced mobile game project in the US on a hybrid or remote basis (Hybrid in Culver City)!
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
We are developing an ambitious, unannounced AAA mobile game and bringing together a team of passionate game makers to create unforgettable characters and immersive adventures that players will love.
What You’ll Do
As Senior Director of Product, Performance, you will lead the team responsible for understanding, managing, and improving the performance and live operations of the game. You will build the operating model that connects business targets, player insights, live operations, experimentation, and cross-functional execution.
Lead and develop the Product Performance team, with accountability for business performance, live operations strategy and execution, product growth, and data-informed iteration
Own revenue forecasting, KPI targets, performance reporting, and executive business reviews in partnership with the Head of Product and General Manager
Set the live operations strategy and oversee execution of the calendar across events, offers, limited-time content, and in-game communications
Define the game’s learning agenda and partner with Analytics, User Research, and other cross-functional partners to prioritize the analyses and research needed to guide decisions
Drive monetization optimization by identifying opportunities, developing hypotheses, and overseeing experimentation and iteration
Partner with Roadmap Product Management, Creative, and Production to ensure live-service needs and learnings inform product development
Connect in-game performance and live operations with Marketing and Community to drive coordinated growth across the player lifecycle
Operate as a senior game leader, influencing product strategy and execution across the broader organization
What We’re Looking For
Director-level leadership experience on a scaled, top-performing mobile free-to-play game
Deep product knowledge and genre experience with character-collection RPGs or adjacent genres
Experience leading and developing senior individual contributors or people managers
Experience leading live operations strategy and execution, including calendars, events, offers, and in-game communications
Experience owning revenue forecasts, KPI targets, performance reporting, and business reviews
Experience launching a major game and helping transition it into live operations
Strong analytical and financial fluency, with the ability to turn complex player and business signals into clear decisions
Exceptional communication and stakeholder-management skills, including the ability to influence senior leaders and cross-functional teams without direct authority
Fluent English and willingness to travel regularly to support global development and publishing teams
Bonus Points
Mandarin proficiency
Experience working with an external developer or within a co-development partnership
Experience collaborating across Chinese and Western game-development teams
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$223,000
—
$281,400 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Sydney, Australia
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energised by outbound that actually means something, this is the role for you.
WHAT YOU'LL ACHIEVE
- Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy
- Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers
- Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow fit before the handoff
- Document and deliver clean handoff packets in Salesforce with ICP signals, pain points, workflow hypothesis, and stakeholder context so sellers can hit the ground running
- Leverage GTM System tooling and intent data to sharpen targeting, prioritize accounts by signal strength, and increase the quality and consistency of your outbound motion
SKILLS YOU'LL NEED TO BRING
- Business fluency in English
- Proven track record in outbound pipeline generation, with hands-on experience in cold prospecting across phone, email, and social channels
- Strong written and verbal communication skills with the ability to craft compelling, persona-specific outreach that earns a response
- Sharp qualification instincts—able to quickly assess ICP fit, identify urgency, and set solutions consultants up for high-quality first conversations
- Passion for AI/ML and understanding of API-first or consumption-based business models
- High-activity mindset with the discipline to prioritise based on signal and data, not just volume
- You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES
- Experience with Salesforce, Outreach, or similar GTM tooling
- Familiarity with Notion as a product or prior experience selling productivity, collaboration, or workflow software
- Background in a high-velocity, metric-driven outbound environment with clear pipeline targets
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Atlanta
Workplace: Remote
About the role
We are looking for an Enterprise Account Executive in the Southeast territory to join our team and own the end to end sales process for all prospects and customers. As a Cybersecurity Account Executive at Cyberhaven, you are expected to have a go getter attitude and be a true brand ambassador driving many activities from prospecting and pitching to closing and negotiating deals.
What you’ll do
- Establish professional productive relationships with new and existing assigned accounts.
- Qualify, manage and support leads from marketing campaigns and sales opportunities, and progress opportunities through the Cyberhaven sales process.
- Build a local franchise to own the market in your territory thru trusted partner relationships and strategic alliances.
- Continuously build new pipeline and exceed assigned software and services growth goals.
- Proactively seek new business opportunities in the market, as well as upsell and cross-sell of existing clients.
- Contact potential clients through cold calls and emails, and present Cyberhaven’s unique DDR solution.
- Identify client needs and suggest appropriate products and services.
- Proactively plan, set critical milestones, assess, clarify and validate partners needs on an ongoing basis, to establish productive relationships.
- Stay up-to-date with new products, services and pricing models.
- Build long-term trusted relationships with clients and partners.
Who you are
- 8+ years industry experience selling Cybersecurity software in Southeast required; DLP strongly preferred.
- True enterprise experience closing multiple $250,000 to $1,000,000 deals
- Competitive, Self-starter, willing to work hard and own results.
- Willing to ask questions, have a strong work ethic, are persistent, and coachable.
- Lifelong learner – We approach our work with curiosity and an open mind, never settling for good enough.
- You run towards challenges and will find a solution for the unsolvable.
- High energy – We love what we do and bring our best selves to work each day. We seek to share our optimism and compassion with everyone around us.
- Ability to understand technical concepts, possess enthusiasm for technology, and to articulate clearly to all levels of technical aptitude.
- Ability to adapt quickly to a fast-paced environment.
- Located in greater Atlanta Area
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Philippines
Service Desk Technician
Our client is a leading provider of Information Technology services and solutions to small and medium sized organizations in the US.
Responsibilities include:
Managing IT tickets via ConnectWise Manage.
Creating and decommissioning user accounts and PCs.
Troubleshooting printer, email, and hardware/software issues.
Coordinating with vendors (HP, Dell) when needed.
Ensuring clear documentation of troubleshooting steps in the ticketing system.
Strong communication skills are required as the candidate will use Teams messaging to coordinate with internal teams and escalate issues.
Answering calls and emails from customers and logging their queries into the ticketing system.
Diagnosing and resolving technical issues related to hardware, software, and network connectivity.
Escalating complex issues to other IT teams when necessary.
Troubleshooting problems remotely using remote desktop software.
Providing basic training and support to users on commonly used applications and software.
Maintaining and updating technical documentation and knowledge base articles.
Candidate Experience Requirements:
Open to
FRESH GRADUATES
with a Degree in Computer Science/ Information Technology OR
2–3 years of experience
in technical support or IT helpdesk.
Qualifications:
Willingness to work flexible hours, including evenings (7PM PST to 7AM PST) and weekends as required.
Preferred:
CompTIA A+ Certifications
Microsoft Certification(s)
Net+ Certification
ConnectWise Experience
MSP Experience
Location: Ljubljana, Slovenia; Rožnik, Slovenia
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Bratislava, Slovakia; Staré, Slovakia; Nové Mesto nad Váhom, Slovakia; Dúbravka, Slovakia
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Mersin, Turkey; Yenişehir, Turkey; Bozön, Turkey; Erdemli, Turkey; Taşucu, Turkey; Tarsus, Turkey
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Удалённоto convert incoming leads into paying clients for our job search and relocation services; Transparent Hiring is a German recruitment and relocation company; Clearly explain our job search and relocation services, pricing, process, and expected outcomes; Coordinate with marketing, job search, and relocation teams when client questions or feedback require their input
leadIE - Dublin, Ireland
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоEurope; Canada; New York; We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Chicago, IL
География найма не уточнена
Fairfax, VA
Dallas, Texas
seniorCH - Shanghai, China
seniorUS - Culver City, United States; US - United States; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below
ГибридSydney, Australia
УдалённоГеография найма не уточнена
Ljubljana, Slovenia; Rožnik, Slovenia
Bratislava, Slovakia; Staré, Slovakia; Nové Mesto nad Váhom, Slovakia; Dúbravka, Slovakia