Location: Remote
Workplace: Remote
As a Referral PCC, you will be the first point of contact for patients referred to Talkiatry by our trusted network of partners, and you'll also manage the outbound side of referrals - coordinating when Talkiatry patients need to be referred out to partner organizations for services outside our scope of care. This is a patient-facing role that blends administrative efficiency, sales acumen, and cross-organizational coordination to keep referrals moving smoothly in both directions.
The successful candidate must be available to work one of the following shifts:
8:00am-4:30pm EST
10:30am-7:00pm EST
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
YOU WILL:
- Inbound Referral Outreach & Scheduling
- Manage referral workflow by initiating outreach on all referrals not yet scheduled and tracking outcomes accurately
- Manage a high volume of outbound calls in a fast-paced environment
- Contact referred patients via phone, text, and email to explain next steps, highlight the value of care with Talkiatry, and assist with scheduling
- Use motivational interviewing techniques to address concerns, build urgency, and motivate patients to schedule their psychiatric evaluations
- Coordinate scheduling using internal scheduling tools and match patients with appropriate Talkiatry psychiatrists based on need, geography, and insurance
- Send self-scheduling links, follow up, and troubleshoot scheduling barriers (insurance questions, availability, etc.)
- Outbound Referral Coordination
- Manage the outbound referral process for Talkiatry patients being referred to partner organizations for services outside Talkiatry's scope of care (e.g., higher level of care, specialized programs, community resources)
- Communicate directly with patients about the outbound referral: explaining why the referral is being made, what to expect, and next steps for connecting with the receiving partner
- Coordinate with the partner organization to confirm receipt of the referral, submit any required documentation, and track the patient's status through intake
- Keep the Talkiatry referring provider updated on the status of the outbound referral, including confirmation of receipt, scheduling outcomes, and any barriers encountered
- Follow up with patients and partners to close the loop on outbound referrals, ensuring patients don't fall through the cracks between organizations
- Document all outbound referral activity accurately in internal systems to maintain a clear audit trail for the care team
YOU HAVE:
- 1–3 years' experience in healthcare coordination, patient intake, call center, or referrals
- Experience coordinating care or referrals across multiple organizations or provider networks a plus
- Ability to communicate clearly, both verbally and in writing
- Sales or customer retention experience strongly preferred (e.g., upselling, rebooking, or high-volume conversion roles)
- Strong phone presence, empathy, and a persuasive communication style
- Comfortable working with CRMs, EHRs (eClinicalWorks), ticketing systems (Zendesk/ServiceNow)
- Ability to multitask and work efficiently in high-volume environments
- Must be organized, responsive, and detail-oriented with strong follow-through
WHY TALKIATRY:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
Location: ES - Barcelona, Spain
Scopely is looking for a
Director, Marketing Creative Intelligence
to join our Creative Intelligence team working in our Barcelona studio on a hybrid basis.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
Creative Intelligence, a central team within Performance Marketing, is responsible for creating the tools and analyzing the results of our creative data to improve our marketing and UA strategy across our entire game portfolio.
What You Will Do
The Director of Creative Intelligence will lead the strategy, analysis, roadmap, and team responsible for connecting creative, player, marketing, and performance insights. This role will manage capabilities across
AI Ops & Data, Competitor Creative Analysis, Creative Testing, and Creative Analytics
. The successful candidate will be able to interpret data through a creative and game strategy lens, translate findings into clear recommendations, and partner with Analytics and Engineering teams to build the products and workflows that make those insights scalable.
Set the Creative Intelligence strategy and roadmap.
Define priorities, products, measurement needs, team goals, and the operating model across AI Ops & Data, Competitor Creative Analysis, Creative Testing, and Creative Analytics.
Explain what creative works and why.
Combine creative review, tagging, performance data, audience insight, research, experimentation, and market context to evaluate hooks, concepts, formats, messaging, executions, and audience fit.
Translate analysis into creative and marketing strategy.
Turn complex evidence into clear recommendations for what to make, scale, stop, test, or iterate. Connect insights to creative briefs, positioning, messaging, pillars, audience strategy, and campaign plans.
Guide games before launch.
Use competitor intelligence, audience research, category trends, player motivations, and portfolio learning to identify creative whitespace and inform audiences, positioning, concepts, messaging, naming, and early testing.
Lead competitor creative analysis.
Establish approaches for tracking competitor creative, category trends, market conventions, and whitespace, and translate those findings into actionable recommendations for game and creative teams. When needed, lead and execute competitor creative reports from development through delivery.
Own creative testing and measurement.
Develop frameworks and test plans that answer important creative questions. Interpret results across relevant upper- and lower-funnel metrics, identify meaningful patterns, and recommend the next iteration or investment decision.
Own the Creative Intelligence product roadmap.
Prioritize tagging, data quality, dashboards, reporting, self-service tools, AI analysis, and stakeholder experiences based on business impact and user needs.
Partner with Analytics, Data Science, and Engineering.
Clearly define business questions, requirements, hypotheses, success criteria, and desired outcomes. Lead technical partners through delivery, validation, adoption, and continued improvement while they own the underlying infrastructure.
Use AI to expand the function.
Use tools such as Claude and other AI capabilities to interrogate data, explore hypotheses, analyze creative and competitor trends, automate recurring insights, and make complex analysis easier for non-technical teams to use.
Build trust and turn insights into action.
Partner closely with Marketing, User Acquisition, Product, Community, game teams, and Flamed, our internal creative agency. Drive adoption of Creative Intelligence outputs and track how they influence creative decisions and business outcomes.
Lead and develop the team.
Hire, coach, and develop a multidisciplinary team with a high bar for strategic thinking, analytical quality, creative judgment, urgency, communication, and follow-through.
What We Are Looking For
A strategic Creative Intelligence leader with experience connecting creative, marketing, audience, and performance insights to business decisions.
Meaningful experience in at least one of the following:
Creative-performance analysis that influenced creative strategy, briefs, messaging, concepts, or campaign decisions.
Gaming, game marketing, player insights, game product strategy, or another relevant game-development or entertainment context.
Candidates whose experience includes neither creative analysis nor gaming context will not meet the baseline for this role.
A demonstrated ability to move beyond reporting what happened to explain
why
it happened and recommend
what should happen next
.
Strong understanding of creative and marketing strategy, including audiences, player or consumer motivations, barriers, positioning, creative territories, concepts, messaging, naming, competitive context, and creative whitespace.
Experience leading and developing teams across areas such as creative analytics, creative testing, competitor intelligence, AI Ops, Data, or Marketing Intelligence.
Experience working with engineers, analysts, and data teams to prioritize roadmaps, define clear requirements, validate outputs, and drive adoption. You do not need to build the data infrastructure yourself, but you must be able to lead the teams that do.
Knowledge of relevant analytical and measurement approaches, including experimentation, attribution, incrementality, benchmarking, cohort analysis, performance diagnosis, and predictive signals.
Hands-on comfort with modern AI tools and the ability to apply them to creative analysis, competitor intelligence, research, reporting, and workflow automation.
Excellent communication and stakeholder-management skills, with the ability to influence executives, game teams, Marketing, User Acquisition, Flamed, and technical partners.
A curious, resourceful, and proactive problem solver who can operate with urgency, navigate ambiguity, and follow through from question to recommendation to measurable impact.
SQL, Python, data pipelines, and business intelligence experience are valuable, but the primary requirement is the ability to interpret evidence and turn it into better creative and game strategy.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Build the iOS platform that helps engineers ship confidently. As Notion’s mobile team grows, we’re turning the first generation of mobile foundations into a durable platform: clearer architecture, ergonomic testing, dependable observability, and faster CI/CD. This role is broad—you’ll shape the iOS stack end to end, from shared frameworks and build systems to release quality, with opportunities to work across our shared Rust layer and AI infrastructure for mobile development. You’ll pair with mobile AI and core product engineers to understand friction, evaluate new iOS capabilities, and decide what should become part of the platform.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE
- Make the iOS platform agent-ready: Give engineers and agents dependable ways to build, run, test, screenshot, and iterate through the app so mobile teams can move faster without lowering the quality bar.
- By the end of your first year, define how iOS features are built: establish architecture and ship developer tools, then partner with product engineers to adopt them.
- Raise the bar for iOS reliability and release quality: Improve the systems that catch regressions, prevent incidents, and help engineers understand issues quickly across builds, tests, observability, and CI/CD.
SKILLS YOU'LL NEED TO BRING
- Deep iOS engineering experience at scale: You’ve helped build and deploy mobile applications used by millions, and understand the reliability, performance, and operational practices required at that scale.
- Platform or infrastructure experience: You’ve worked below the product-feature layer on mobile CI/CD, testing platforms, build systems, developer tooling, or shared frameworks—and can turn recurring friction into durable systems.
- Strong architectural judgment: You’re familiar with multiple approaches to iOS architecture and can explain the trade-offs clearly, choosing patterns that make features easier to build, test, and maintain.
- Cross-functional influence: You can partner closely with product engineers, understand their pain points, and earn adoption for new platform APIs, workflows, and standards without relying on authority.
- AI-native engineering practice: You use AI tools and agents as real collaborators, framing tasks clearly, reviewing generated changes, testing behavior, and designing workflows that make the broader team more effective.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $150,000 - $168,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Задачи:
— Решать сложную исследовательскую задачу на стыке probabilistic ML, sequential decision making и моделирования поведения агентов.
— Моделировать поведение участников в стохастической многоагентной среде с частичной наблюдаемостью и использовать эти прогнозы для принятия решений в условиях неопределённости и ограниченного inference budget.
— Проводить эксперименты и доказывать, почему новый подход лучше сильного baseline.
Требования:
— Опыт самостоятельной разработки или существенного улучшения ML/математических методов.
— Умение работать с неопределённостью.
— Опыт в одном или нескольких направлениях: RL / sequential decision making / POMDP / world models; probabilistic & Bayesian ML, latent-variable models, uncertainty estimation; behavior / opponent modeling, multi-agent systems; off-policy evaluation, importance sampling, doubly robust estimation, variance reduction; Monte Carlo / Markov models / stochastic optimization; algorithmic trading / HFT / pricing / decision systems с реальными ограничениями на latency.
— Сильная математическая база, опыт собственных R&D-разработок и публикации либо сильный applied research опыт.
— PhD будет плюсом, но не обязателен.
— Важна способность подробно разбирать свой проект: проблема → baseline → ваша идея → альтернативы → эксперимент → измеримый результат.
Условия:
— Формат работы: remote.
— Контракт от 3 месяцев.
— Приоритетно full-time, но возможен part-time для сильных кандидатов.
— Данные и вычислительная инфраструктура предоставлены, высокая исследовательская свобода.
Стек для прототипирования: Python, PyTorch.
Location: Berlin Office; Iasi Office; London Office; Dublin
Workplace: Hybrid
ABOUT THE ROLE
Banks and fintechs use Taktile to automate critical decisions, like credit and risk, in real time. We're building the infrastructure that makes financial institutions truly AI-native, and the backend is where the hard problems live.
We're growing rapidly with enterprise customers across banking and insurance, and we're looking for a Senior Backend Engineer to join Team Atlas : a small, high-ownership team focused on the data infrastructure powering our feature computation platform.
You'll own critical systems end-to-end, and your decisions will shape the product.
WHAT YOU'LL DO
- Build and operate backend services in Python on AWS — Lambda functions, DynamoDB, Aurora, and event-driven pipelines that handle real production traffic. You'll leverage agentic AI tools as part of your daily workflow.
- Tackle hard backend problems — latency, reliability, and scale are everyday concerns.
- Own your systems end-to-end: from architecture and implementation to deployment, monitoring, and incident response.
- Make key architectural decisions — you'll have real authority over how things are built, not just what gets built.
- Raise the bar for the team through code reviews, mentoring, and improving our development tooling and processes.
- Work directly with Product and Design to shape what we build next.
REQUIREMENTS
- At least 7 years of professional software engineering experience, with a proven track record of leading complex projects in a senior capacity (2+ years).
- Deep expertise building backend systems on cloud platforms, we use AWS.
- Strong system design skills — you're comfortable making architectural trade-offs and defending them.
- Depth in at least one of these areas: data pipelines and storage, event-driven architectures, caching and performance, or serverless systems. You don't need all of them.
- Strong communication and collaboration skills, with the ability to align technical and non-technical stakeholders on a shared vision.
- The ability to work in a hybrid model from our Berlin HQ, the London office, or the Iasi hub. Please note that relocation assistance is not provided for this role.
IDEAL, BUT NOT REQUIRED
- Python, FastAPI, Apache Iceberg, AWS Athena, AWS Glue, or Apache Spark
- Streaming / real-time data pipelines (Kinesis)
- Multi-level caching strategies (Redis, DynamoDB, in-memory)
- Serverless at scale (Lambda, SAM, CloudFormation)
OUR OFFER
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Receive a new Apple MacBook Pro, as well as meaningful home office set-up.
OUR STANCE
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
ABOUT US
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents.
With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding.
Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo.
With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The PR and Communications team manages Payward & Kraken’s reputation and oversees all aspects of the external communications strategy and execution globally.
THE OPPORTUNITY
Manager, Pro Trading & Derivatives Communications
- The Manager of Pro Trading, Institutional & Derivatives Communications will inspire and support the team responsible for building and executing communications programs in support of Payward’s product strategy and Kraken's products and services targeted at professional traders, derivatives users and institutions globally.
- Develop and execute an integrated external communications strategy aligned to Kraken's key business goals aimed at advancing the company's brand with key stakeholders across the pro trading, derivatives and institutional segments.
- Develop strategies that expand Kraken's thought leadership positioning across professional and institutional client segments and work with the team in executing and expanding reach to new audiences through unique approaches to storytelling around trading products, risk management, and market infrastructure.
- Develop and expand Kraken's bench of spokespeople in pro trading and derivatives, including building out key strategic messaging at the executive, product and segment level that resonates with traders, fund managers and institutional decision-makers.
- Prepare communications materials including company announcements, talking points, media statements, speaker submissions, pitches and briefing materials tailored to professional and institutional audiences.
- Build connectivity with multiple stakeholders including institutional partners, trading desks, market data providers, the communications team and key external agencies serving the pro/institutional space.
- Bring social media first thinking to media relations and content, with particular attention to platforms and channels where professional traders and institutions gather.
- Additional duties and responsibilities as assigned.
WHAT YOU BRING
- Bachelor’s degree required along with 7+ years of proven experience leading and executing communications programs and initiatives, crypto experience preferred.
- Highly proactive, determined and results driven.
- Outstanding writing, editing and communications strategy skills. A hands on contributor with an ability to translate complex topics and capture the views and voices of senior leaders.
- Experience working with a geographically dispersed workforce and managing complex communications challenges.
- Experience working directly with executives to enhance executive presence, deliver strong messaging and improve presentation/interview skills.
- A team player with a track record of success delivering high quality work in a fast paced, dynamic environment.
- Experience leading, mentoring and scaling communications teams
- Knowledgeable and passionate about the crypto industry
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Ireland; Cyprus; Canada
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The PR and Communications team manages Payward & Kraken’s reputation and oversees all aspects of the external communications strategy and execution globally.
THE OPPORTUNITY
Manager, Pro Trading & Derivatives Communications
- The Manager of Pro Trading, Institutional & Derivatives Communications will inspire and support the team responsible for building and executing communications programs in support of Payward’s product strategy and Kraken's products and services targeted at professional traders, derivatives users and institutions globally.
- Develop and execute an integrated external communications strategy aligned to Kraken's key business goals aimed at advancing the company's brand with key stakeholders across the pro trading, derivatives and institutional segments.
- Develop strategies that expand Kraken's thought leadership positioning across professional and institutional client segments and work with the team in executing and expanding reach to new audiences through unique approaches to storytelling around trading products, risk management, and market infrastructure.
- Develop and expand Kraken's bench of spokespeople in pro trading and derivatives, including building out key strategic messaging at the executive, product and segment level that resonates with traders, fund managers and institutional decision-makers.
- Prepare communications materials including company announcements, talking points, media statements, speaker submissions, pitches and briefing materials tailored to professional and institutional audiences.
- Build connectivity with multiple stakeholders including institutional partners, trading desks, market data providers, the communications team and key external agencies serving the pro/institutional space.
- Bring social media first thinking to media relations and content, with particular attention to platforms and channels where professional traders and institutions gather.
- Additional duties and responsibilities as assigned.
WHAT YOU BRING
- Bachelor’s degree required along with 7+ years of proven experience leading and executing communications programs and initiatives, crypto experience preferred.
- Highly proactive, determined and results driven.
- Outstanding writing, editing and communications strategy skills. A hands on contributor with an ability to translate complex topics and capture the views and voices of senior leaders.
- Experience working with a geographically dispersed workforce and managing complex communications challenges.
- Experience working directly with executives to enhance executive presence, deliver strong messaging and improve presentation/interview skills.
- A team player with a track record of success delivering high quality work in a fast paced, dynamic environment.
- Experience leading, mentoring and scaling communications teams
- Knowledgeable and passionate about the crypto industry
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2.
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you will:
Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
Assess the nature of product or service issues and resolve a variety of complex support problems.
Log customer interactions and tag/categorize issues accordingly.
Resolve a monthly volume of tickets consistent
Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
Identify ways to improve existing processes and procedures.
Mentor newer members of the Customer Support team with customer issues.
Contribute content to knowledge base to support team and customer enablement
Ensure Support SLAs and CSAT goals are consistently met and ticket queues are well managed
Other duties as required
Incident report and Oncall
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
Strong, creative problem solving skills
Quick learner, willing to take initiative, and has great follow through
A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
A high-energy, optimistic outlook and positive attitude
An empathetic approach to troubleshooting and customer service
A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
Experience with the following:
Willing to work from 8.00 AM to 5.00 PM Ireland Local time Tuesday - Saturday.
Desired:
Reading/Debugging HTML (a plus)
SQL (a plus)
Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
Postman or other APIs client
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Anywhere
Our client, Growe Partners, is an affiliate program with top betting and casinos offers. The win-win philosophy forms the foundation of operations, ensuring that partner earnings and success remain a top priority, with their triumphs inherently tied to mutual growth.
Perfect for those who aim to:
Identify and onboard new affiliate partners while reactivating inactive affiliates through targeted outreach;
Participate in affiliate marketing events, conferences, and meetups to expand and strengthen the partner network;
Maintain regular communication with affiliates by providing timely updates on program changes, new product features, and policies;
Monitor affiliate traffic, transactions, and performance to identify anomalies, prevent fraud, and ensure compliance;
Prepare and provide affiliates with marketing materials, including banners, promotional copy, screenshots, and landing pages;
Plan and execute marketing initiatives to promote the affiliate program and attract new partners;
Develop and launch affiliate incentive programs, seasonal campaigns, and bonus structures to increase engagement and performance;
Analyze affiliate campaign performance, evaluate ROI, and provide actionable insights to optimize results.
Experience you’ll need to bring:
1+ year of experience as an Affiliate Manager in the iGaming industry;
Understanding of web analytics fundamentals and key traffic performance metrics (ROI, ROMI, eCPA, ARPU);
Knowledge of traffic sources and affiliate payment models (CPA, Revenue Share, Hybrid);
Experience working with Tier1 - Tier2;
Proficiency in Excel or Google Sheets;
English proficiency at B1–B2 level.
It's a perfect match if you have those personal features:
Results-oriented mindset;
Strong drive for continuous learning and professional development;
Ability to work independently and take ownership of responsibilities.
Our clients offer competitive benefits to support your professional and personal growth, including:
Health & Wellness Focus;
Global Medical Coverage;
Growth Opportunities;
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
Performance-Driven Rewards;
Dynamic Work Environment.
Apply, and let your growth journey begin.
Location: Rome, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Head of Public Policy, Italy
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Communications & Policy team crafts compelling stories, builds meaningful relationships with stakeholders, and navigates complex regulatory landscapes to support our marketplace of consumers, riders, and restaurant partners.
We’re looking for a Head of Public Policy, Italy to join our Rome team. This is a hybrid role. In this role, you’ll help us lead our public policy strategy, drive successful advocacy campaigns, and represent Deliveroo and the broader DoorDash group to key external stakeholders across Italy.
What You’ll Be Doing
You’ll be joining the International Public Policy team, working closely with global centres of excellence, cross-functional partners, and business leadership. This role reports to the VP, International Public Policy at DoorDash, based in Europe.
Here’s what your day-to-day might look like:
Policy & Regulatory Tracking:
Monitor and evaluate legislative and regulatory developments at regional and national levels to identify risks, spot opportunities, and shape company positions in close cooperation with dedicated internal teams.
Targeted Advocacy & Engagement:
Design and execute strategic advocacy campaigns using outreach, research, coalition-building, mobilization, and public relations tools to influence policy outcomes.
Stakeholder Relations:
Build and maintain trusted relationships with policy makers, public officials, labor unions, industry associations, and other key stakeholders across Italy.
Strategic Representation:
Represent Deliveroo in government consultations, public forums, and industry & union negotiations.
Cross-Functional & Internal Advisory:
Advise global leadership and cross-functional teams on Italian political dynamics to guide strategic business decisions.
What You’ll Need to Thrive
Essential
Demonstrated Public Policy Leadership:
Extensive experience leading external public policy engagements, regulatory advocacy, and strategic campaigns in an agency, in-house, or government setting in Italy.
Political & Regulatory Expertise:
Deep understanding of Italian political processes, legislative dynamics, and public policy frameworks.
Stakeholder Network:
Established relationships across Italian policy makers, regulatory bodies, trade associations, and key political stakeholders.
Bilingual Communication Skills:
Clear and compelling communication skills in both English and Italian, with proven ability to tailor complex policy positions for diverse audiences.
International Matrix Experience:
Proven ability to navigate, advise, and execute within a fast-paced, global organization.
The Right Attributes, Competencies & Capabilities:
high level of ambition, strong leadership capabilities, collaborative mindset, creativity, and willingness to explore new approaches.
Academic Background:
University degree in law, public policy, political science, or a related field.
Nice to Have
Platform & Tech Industry Experience:
Understanding of gig economy regulatory frameworks, labor affairs, marketplace platforms, or e-commerce policy.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London; Sofia
About Us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Together, we help audiences stay better informed and deepen their understanding of the world around them.
Our Product & Tech teams drive us forward in an ever-evolving digital landscape, delivering cutting-edge products to over one million digital subscribers daily. Our growth relies on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists.
With a supportive culture, entrepreneurial spirit and opportunities at every turn, there are no limits to where your FT career can take you.
Build a newsworthy career at the FT.
Our commitment to diversity, equity and inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
About you
You are an experienced Principal Engineer or senior engineering leader with a strong background in enterprise integration, shared engineering services or platform capabilities.
You have experience working across multiple teams and technology domains, with the judgement to distinguish between capabilities that should be centrally owned and standardised and those that should remain within individual engineering teams.
You are comfortable operating at both strategic and technical levels. You can define a direction for shared integration and engineering capabilities while still engaging deeply enough with architecture, engineering practices, reliability and delivery to make credible technical decisions.
You are also an experienced people leader who can build and develop senior engineers and create a high-performing team around a new capability. You are able to influence teams without relying solely on formal authority and can establish common approaches where responsibilities have historically been distributed.
You understand that shared services succeed only when they are useful to the teams that depend on them. You therefore approach platform and integration engineering pragmatically, balancing standardisation and reuse with the needs of individual products and domains.
About the team
Integration Services sits within Internal Products and provides shared engineering capabilities that enable connectivity, automation and engineering quality across the organisation.
The capability spans enterprise integrations, reusable engineering services and quality engineering practices that support multiple products, platforms and teams across Internal Products.
As the FT continues to evolve its enterprise technology landscape and undertake significant transformation, the need for consistent, reusable and reliable integration capabilities is increasing.
Two major programmes are currently running in parallel and both depend heavily on shared integration capabilities across multiple platforms and teams. At present, responsibilities are distributed across different parts of the organisation, creating risks around fragmented ownership, duplicated solutions, inconsistent approaches and limited reuse.
The Principal Engineer – Integration Services will establish and lead this capability, creating clear ownership for shared services while ensuring the team remains closely connected to the engineering teams and domains it supports.
What you’ll work on
As
Principal Engineer – Integration Services
, you will establish and lead the Integration Services capability across Internal Products.
You will own the technical direction, engineering capability, people leadership, delivery and operational performance of shared integration and engineering services.
A key part of the role will be defining what should become a reusable Internal Products capability and what should remain owned within individual domains. You will establish common integration approaches, reusable services and engineering patterns that reduce duplication and make it easier for teams to connect systems safely and reliably.
You will provide senior technical leadership across major transformation programmes, including the Commercial Technology Programme, ensuring integration decisions made within individual programmes contribute to a coherent and sustainable technology estate.
You will also build and develop the team itself, establishing the engineering capability, operating model and ways of working required for a successful shared service organisation.
Your responsibilities will include
Integration Strategy & Technical Direction
Defining the technical direction for integration services across Internal Products.
Establishing principles, standards and reusable patterns for enterprise integration.
Developing a clear strategy for shared integration capabilities, balancing centralisation, reuse and domain autonomy.
Identifying opportunities to simplify integration architecture, reduce duplication and improve interoperability.
Providing technical leadership on significant integration decisions spanning multiple platforms, teams and domains.
Ensuring integration approaches consider security, resilience, scalability, observability, operability and long-term maintainability.
Working with Architecture and senior engineering leaders to align integration direction with wider FT technology strategy.
Establishing a clear view of the integration landscape, including major interfaces, dependencies, ownership and technical risks.
Shared Services & Platform Engineering
Defining and building reusable integration services and engineering capabilities that solve common problems across Internal Products.
Establishing clear ownership for shared services and ensuring they have sustainable operational and engineering models.
Ensuring shared capabilities provide genuine value to consuming teams rather than becoming additional layers of complexity.
Setting appropriate expectations for reliability, performance, scalability, security and service availability.
Establishing effective lifecycle management for shared platforms and services.
Identifying opportunities for standardisation, consolidation and reuse.
Ensuring teams have clear guidance on when to use shared services and when to build capability within their own domains.
Engineering Quality & Automation
Establishing and evolving quality engineering capabilities that improve the reliability and confidence of software delivery across Internal Products.
Promoting consistent engineering practices around testing, automation, CI/CD and quality assurance where appropriate.
Identifying recurring quality problems across teams and developing reusable approaches to address them.
Working with engineering leaders to improve automated testing, release confidence and software quality.
Encouraging engineering teams to treat quality as part of engineering ownership rather than a separate activity.
Using metrics, operational insight and engineering feedback to identify opportunities for continuous improvement.
Strategic Programmes & Transformation
Providing senior engineering leadership to major transformation programmes, including the Commercial Technology Programme.
Working across programme teams to establish coherent integration strategies across multiple platforms and workstreams.
Challenging programme-specific solutions where they create unnecessary duplication, complexity or long-term dependency.
Ensuring integration decisions made during transformation can be sustainably operated and evolved after programme delivery ends.
Supporting technology and vendor evaluations where integration architecture is a material consideration.
Helping programmes distinguish between capabilities that should be delivered as reusable Internal Products services and those that are specific to an individual initiative.
People & Engineering Leadership
Leading and developing the engineers within Integration Services.
Establishing a high-performing team with clear responsibilities, strong engineering standards and appropriate technical ownership.
Coaching senior engineers and developing technical leadership capability within the team.
Building an environment that encourages collaboration, constructive technical challenge and knowledge sharing.
Recruiting and developing the specialist skills required to build a sustainable integration capability.
Creating succession and reducing key-person dependency across critical integration knowledge.
Establishing clear expectations for engineering quality, operational performance and delivery.
Building strong relationships with engineering leaders across Internal Products so the shared capability is embedded rather than operating as a separate silo.
Delivery & Planning
Establishing a roadmap for the development and evolution of shared integration services.
Prioritising investment across reusable capabilities, programme commitments, operational work and technical improvement.
Working with Product and engineering leaders to understand demand for shared services and translate this into realistic delivery plans.
Managing capacity and ensuring the team can support both strategic initiatives and ongoing operational responsibilities.
Identifying dependencies and delivery risks across consuming teams and programmes.
Providing clear visibility of progress, risks, trade-offs and technical constraints.
Operational Excellence & Reliability
Owning the operational performance of shared integration services.
Establishing appropriate approaches to monitoring, observability, incident management, problem management and operational readiness.
Ensuring critical integrations have clear ownership, appropriate resilience and effective recovery mechanisms.
Leading the response to significant incidents affecting shared services and coordinating resolution across dependent teams.
Using operational data and incident learning to identify systemic improvements.
Ensuring operational responsibilities are sustainable and do not depend disproportionately on individual engineers.
Cross-Domain Collaboration
Building strong working relationships with Principal Engineers, Engineering Managers, architects and senior engineers across Internal Products.
Establishing effective mechanisms for teams to engage with Integration Services early in the lifecycle of significant initiatives.
Helping teams understand integration trade-offs and select appropriate patterns and capabilities.
Coordinating decisions where integration ownership crosses domain boundaries.
Encouraging reuse and consistency without imposing unnecessary central control.
Representing Integration Services in relevant architecture, engineering and technology forums across the FT.
Vendor & Technology Partner Management
Providing technical leadership in relationships with integration technology vendors and implementation partners.
Challenging vendor-led solutions where they conflict with long-term FT engineering direction or create unnecessary dependency.
Ensuring external partners complement rather than replace internal engineering capability.
Contributing to technology evaluation, procurement and platform selection decisions.
Ensuring partner-delivered work meets FT engineering, security, quality and operational expectations.
Technical and leadership experience we’re looking for
Significant experience in a Principal Engineer, senior engineering leadership or comparable technical leadership role.
Strong experience designing, building and operating enterprise integration capabilities at scale.
Deep understanding of integration architecture, APIs, event-driven systems, messaging, data flows and distributed systems.
Experience establishing reusable engineering services or shared platform capabilities across multiple teams.
Experience defining technical standards, engineering patterns or platform strategies across organisational boundaries.
Experience leading significant transformation programmes involving multiple platforms, teams and integrations.
Strong understanding of cloud technologies and modern engineering practices, preferably AWS.
Experience with enterprise SaaS ecosystems and integrating them with internally developed applications.
Experience with quality engineering, test automation, CI/CD and engineering productivity practices would be advantageous.
Experience leading and developing senior engineers and technical specialists.
Experience establishing new teams, capabilities or operating models would be highly advantageous.
Strong experience influencing teams and senior stakeholders without relying solely on formal authority.
Experience identifying and addressing duplicated capabilities, technical debt and fragmented ownership across complex technology estates.
Strong understanding of reliability, observability, security and operational excellence.
Experience working with vendors and implementation partners while maintaining clear internal technical ownership.
Ability to communicate complex technical concepts and trade-offs clearly to both technical and non-technical audiences.
Experience balancing strategic technical direction with practical delivery realities.
Characteristics we value
Strong technical judgement and the confidence to make decisions across organisational boundaries.
A strong sense of ownership and accountability.
Pragmatism when balancing standardisation, reuse and the needs of individual engineering teams.
The ability to influence without relying solely on hierarchy.
A collaborative approach to building shared capabilities that teams want to use.
Curiosity and a willingness to understand problems across the wider technology estate rather than optimising a single domain.
Strong coaching and mentoring skills, particularly when developing senior engineers.
An instinct for reducing unnecessary complexity and duplication.
Confidence challenging established approaches constructively.
Calm and clear decision-making during complex delivery and operational situations.
An appreciation for reusable, sustainable and well-engineered technology capabilities.
What’s in it for you? Our benefits
Our benefits vary by location, but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available on the FT Careers website.
We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of the team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience and qualifications.
Locations: Spain, Bulgaria, or Portugal (relocation assistance may be provided).
Employment: Full-Time.
About the Company/Product: A global B2B product company developing a powerful Integration Platform as a Service (iPaaS) that uses AI and machine learning to enable organizations to seamlessly connect data sources, cloud applications, and enterprise systems through low-code/no-code automation. The platform is trusted by more than 400,000 customers worldwide, including leading companies such as Visa, Goldman Sachs, Cisco, Amazon, HubSpot, and L’Oréal. The engineering culture emphasizes technical excellence, strong ownership, and close collaboration across globally distributed, remote-first teams.
What You’ll Do:
— Keep the Aurora PostgreSQL fleet healthy across all data centers: building indexes on large and partitioned tables without downtime, analyzing plans, and moving data.
— Handle Aurora configuration (parameters, replicas, failover, capacity) and cost work: rightsizing, merging low-activity databases, and evaluating serverless.
— Take ownership of the PgBouncer layer, which currently needs an owner and a roadmap.
— Review schemas and data models with product teams, advising on partitioning, retention, and shared vs. dedicated clusters, backing recommendations with data.
— Work on the performance of the main application and the search queries behind AI features, including research toward a 10,000 jobs/second target.
— Package the team's existing zero-downtime upgrade and switchover procedures into versioned, released automation, along with provisioning of databases and users, grants, and schema sync across data centers (Terraform, Ansible, GitOps).
— Develop and deploy tooling for monitoring and managing the PostgreSQL fleet in Kubernetes, including monitoring and alerting (exporters, VictoriaMetrics).
— Handle database incidents end-to-end, including root-cause analysis and follow-up fixes, and participate in resilience projects such as a cross-region DR pilot, application reconnect after failover, and CDC pipelines that survive upgrades and failovers.
— Contribute to time-boxed evaluations of new database technologies that end with a decision on adoption.
— Participate in the on-call rotation, with off-rotation time dedicated to uninterrupted project work.
What You Have:
— 5+ years of experience operating PostgreSQL in production (DBA, DBRE, or SRE with a database focus) on databases under real load.
— Deep experience with database schemas: design, debugging, and troubleshooting performance issues in production.
— SQL proficiency, query plans, indexing strategy, and performance work on multi-TB tables.
— Expertise in the PostgreSQL ecosystem: streaming and logical replication, HA and failover setups (Patroni or equivalent), connection poolers (PgBouncer), major-version upgrades and migrations with minimal downtime.
— Linux fundamentals: processes and memory, OOM behavior, networking basics.
— Scripting skills (Bash, Python, or Go) and an automation-first attitude.
— Readiness to work actively with Kubernetes.
— Strong root cause analysis and incident management skills.
— Good level of English — at least Upper-intermediate (B2).
Nice-to-Haves:
— Experience with Infrastructure as Code (Terraform) and cloud infrastructure (AWS, ideally hands-on Aurora or RDS).
— Experience with different storage systems: ClickHouse, OpenSearch, Elasticsearch, Redis, Valkey, MemoryDB, Neo4j.
— Exposure to Kubernetes basics, GitOps, ArgoCD, or Vault.
— Contributions to open-source database or infrastructure projects.
— Openness to using AI assistants in daily work.
What We Offer:
— Real scale: every database behind a global automation platform, processing billions of events daily.
— Influence on the stack: your analysis in technology reviews shapes which databases the company adopts.
— Top-tier engineering team.
— Competitive base salary + stock options.
— Fully remote work with flexible hours from Spain, Bulgaria, or Portugal.
— Possible assistance with relocation to Spain or Bulgaria (visa support & relocation package).
— Full-time employment with benefits.
— Health and life insurance.
— Flexible vacation policy and paid sick leave.
— Company-provided equipment.
— Company-sponsored team-bonding activities.
— Other competitive benefits depending on location (e.g., wellness programs, education budget, referral bonuses, etc.).
Locations: Spain, Bulgaria, or Portugal (relocation assistance may be provided).
Employment: Full-Time.
About the Company/Product: A global B2B product company developing a powerful Integration Platform as a Service (iPaaS) that uses AI and machine learning to enable organizations to seamlessly connect data sources, cloud applications, and enterprise systems through low-code/no-code automation. The platform is trusted by more than 400,000 customers worldwide, including leading companies such as Visa, Goldman Sachs, Cisco, Amazon, HubSpot, and L’Oréal. The engineering culture emphasizes technical excellence, strong ownership, and close collaboration across globally distributed, remote-first teams.
What You’ll Do:
— Keep the Aurora PostgreSQL fleet healthy across all data centers: building indexes on large and partitioned tables without downtime, analyzing plans, and moving data.
— Handle Aurora configuration (parameters, replicas, failover, capacity) and cost work: rightsizing, merging low-activity databases, and evaluating serverless.
— Take ownership of the PgBouncer layer, which currently needs an owner and a roadmap.
— Review schemas and data models with product teams, advising on partitioning, retention, and shared vs. dedicated clusters, backing recommendations with data.
— Work on the performance of the main application and the search queries behind AI features, including research toward a 10,000 jobs/second target.
— Package the team's existing zero-downtime upgrade and switchover procedures into versioned, released automation, along with provisioning of databases and users, grants, and schema sync across data centers (Terraform, Ansible, GitOps).
— Develop and deploy tooling for monitoring and managing the PostgreSQL fleet in Kubernetes, including monitoring and alerting (exporters, VictoriaMetrics).
— Handle database incidents end-to-end, including root-cause analysis and follow-up fixes, and participate in resilience projects such as a cross-region DR pilot, application reconnect after failover, and CDC pipelines that survive upgrades and failovers.
— Contribute to time-boxed evaluations of new database technologies that end with a decision on adoption.
— Participate in the on-call rotation, with off-rotation time dedicated to uninterrupted project work.
What You Have:
— 5+ years of experience operating PostgreSQL in production (DBA, DBRE, or SRE with a database focus) on databases under real load.
— Deep experience with database schemas: design, debugging, and troubleshooting performance issues in production.
— SQL proficiency, query plans, indexing strategy, and performance work on multi-TB tables.
— Expertise in the PostgreSQL ecosystem: streaming and logical replication, HA and failover setups (Patroni or equivalent), connection poolers (PgBouncer), major-version upgrades and migrations with minimal downtime.
— Linux fundamentals: processes and memory, OOM behavior, networking basics.
— Scripting skills (Bash, Python, or Go) and an automation-first attitude.
— Readiness to work actively with Kubernetes.
— Strong root cause analysis and incident management skills.
— Good level of English — at least Upper-intermediate (B2).
Nice-to-Haves:
— Experience with Infrastructure as Code (Terraform) and cloud infrastructure (AWS, ideally hands-on Aurora or RDS).
— Experience with different storage systems: ClickHouse, OpenSearch, Elasticsearch, Redis, Valkey, MemoryDB, Neo4j.
— Exposure to Kubernetes basics, GitOps, ArgoCD, or Vault.
— Contributions to open-source database or infrastructure projects.
— Openness to using AI assistants in daily work.
What We Offer:
— Real scale: every database behind a global automation platform, processing billions of events daily.
— Influence on the stack: your analysis in technology reviews shapes which databases the company adopts.
— Top-tier engineering team.
— Competitive base salary + stock options.
— Fully remote work with flexible hours from Spain, Bulgaria, or Portugal.
— Possible assistance with relocation to Spain or Bulgaria (visa support & relocation package).
— Full-time employment with benefits.
— Health and life insurance.
— Flexible vacation policy and paid sick leave.
— Company-provided equipment.
— Company-sponsored team-bonding activities.
— Other competitive benefits depending on location (e.g., wellness programs, education budget, referral bonuses, etc.).
Location: Germany
Workplace: Hybrid
WHY INTEGRATIONS ENGINEERING AT LANGFUSE
Your work puts Langfuse into developers’ hands.
Our SDKs are downloaded 26M+ times per month, and for many developers the first thing they touch is an integration — a few lines of code that connect their favorite framework to Langfuse. When that experience is seamless, they’re wow’ed. When it’s not, we might have lost them. You’ll own that critical first impression across 40+ framework integrations.
You’ll live at the frontier of LLM application development.
The AI framework ecosystem moves fast — new agent frameworks, orchestration libraries, and model providers emerge every week. You’ll be among the first to instrument them, giving you unmatched exposure to how cutting-edge AI applications are built. The developers you serve are some of the most ambitious software engineers in the world, and working closely with them will make you an expert on LLM engineering yourself.
Everything you build is open source and immediately visible.
All Langfuse integrations are MIT-licensed. When you ship a new integration or improve an existing one, thousands of developers benefit the same day — and they’ll tell you about it in GitHub issues, on Twitter, and in our community channels.
WHAT YOU’LL DO
- Build and maintain framework integrations. Langfuse integrates with 40+ frameworks and model providers: OpenAI SDK, Vercel AI SDK, LangChain, LlamaIndex, Pydantic AI, OpenAI Agents, CrewAI, Amazon Bedrock AgentCore, LiveKit, and many more. You’ll own these integrations end-to-end — from initial implementation to ongoing maintenance as frameworks evolve. When a new framework gains traction, you’ll be among the first to instrument it.
- Design new integration patterns for emerging frameworks. When a framework or a new agent orchestrator appears, you’ll evaluate it, design the right instrumentation approach (callback handler, decorator, OTEL auto-instrumentation, or a combination), build the integration, write the docs, and ship it. You’ll develop strong opinions on what makes a great integration experience.
- Contribute to the core SDKs. While integrations are your primary focus, your work will surface needs in our Python and TypeScript SDKs. You’ll contribute improvements to the core SDK when your integration work demands it — whether that’s a new hook point, better context propagation, or performance optimizations.
- Write documentation and integration guides. At Langfuse, docs are part of our core product. When you ship a new integration, the guide ships with it. You’ll own the integration docs, quickstart tutorials, cookbooks, and migration paths that help developers get started in minutes.
- Be a voice in the developer community. You’ll engage with framework communities, respond to integration-related GitHub issues, write blog posts about new integrations, and be present in our Slack/Discord channels. You’ll build relationships with framework maintainers and represent Langfuse in the broader AI developer ecosystem.
WHAT WE’RE LOOKING FOR
- Passionate about the LLM ecosystem. You’ve built real applications with frameworks like LangChain, Pydantic AI, Vercel AI SDK, LlamaIndex, or similar — or you have a deep willingness to go deep and get your hands dirty with every major framework in the space. You’re excited about this ecosystem, not just familiar with it.
- Strong in Python and/or TypeScript. You write clean, reliable code. You don’t need to be a systems-level performance expert, but you care about code quality and understand that integrations run inside other people’s production systems.
- Product-minded engineer. You think about the developer who’s going to use your integration at 11pm trying to ship a feature. You obsess over the getting-started experience: how many lines of code does it take? Is the error message helpful? Does the docs example actually work?
- Self-directed and motivated. You know how to develop conviction about what to build and how to ship it. You don’t wait for detailed specs — you investigate the framework, talk to users, and propose the right approach.
- Excited about open source and developer community. You genuinely enjoy talking to developers about their integration challenges, writing clear documentation, and contributing to open source projects.
- Thrives in a small, accountable team. Your output is visible and matters. You’re comfortable owning outcomes, not just tasks.
CS or quantitative degree preferred, but not required. We care far more about what you’ve built and your hunger to learn.
BONUS POINTS
- Experience with OpenTelemetry internals or observability instrumentation
- Contributions to popular open source projects, SDKs, or developer tools
- Experience building developer tooling, CLIs, or client libraries
- Former founder or early startup experience
- Active presence in AI/ML developer communities (blog posts, talks, open source)
No candidate checks all boxes. If you feel you are a good fit for this role, please go ahead and apply.
PROJECTS YOU COULD OWN
- Build and ship a Langfuse integration for an emerging agent framework (e.g., OpenClaw, new OTEL-based instrumentation)
- Design the integration pattern for a new category of AI tools (e.g., voice agents via LiveKit/Pipecat)
- Create comprehensive quickstart cookbooks that get developers from zero to traced in under 5 minutes
- Work with the OpenTelemetry community to improve GenAI semantic conventions
- Maintain and upgrade our most popular integrations (OpenAI, LangChain, Vercel AI SDK) as those frameworks ship breaking changes
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, as well as industry leaders across many sectors.
Canonical is a pioneer of global distributed collaboration, with 1,200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Engineering Manager for Distributed Systems Testing
to lead a team responsible for the quality engineering platform that enables deployment and validation of distributed systems across Canonical's cloud portfolio.
We see quality engineering as a first-class engineering practice. Our Distributed Systems Testing team ensures the performance, correctness, resilience and interoperability of Canonical cloud solutions built with technologies such as Juju, Terraform, OpenStack and Kubernetes. These systems are deployed and tested across diverse environments, from bare-metal to the public cloud.
As Engineering Manager, you will combine strong software engineering judgement with people leadership. You will develop engineering talent, establish effective engineering practices, shape technical direction with senior engineers, and ensure the team delivers high-quality testing infrastructure and automation that enables engineering teams across Canonical to ship software with confidence.
We believe engineering managers should be outstanding engineers themselves. You should be comfortable reviewing patches, evaluating software design, debugging a distributed system, or discussing test architecture. You will contribute technically where appropriate to set a high standard, while recognizing that your greatest impact comes from shaping the direction, focus, effectiveness, and growth of the whole team.
You will work closely with senior engineers and engineering leaders across Canonical to define priorities, improve testing capabilities, and advance how we validate increasingly complex cloud-native and distributed systems.
Location:
This is a globally remote role, typically leading a team concentrated within a major time zone such as EMEA or the Americas.
What you'll do
Lead, coach, and develop a high-performing team of software and quality engineers, ranging from graduate to senior level
Set clear expectations, strengthen engineering practices, and ensure timely delivery against agreed goals
Partner with senior engineers to shape technical strategy, architecture, roadmap, and engineering standards
Guide the development of automated testing infrastructure for the reliability, interoperability, and resilience of distributed systems
Improve CI pipelines, testing tools, and reporting used to validate Canonical's products and solutions across bare-metal, private and public cloud environments
Enable engineering teams across Canonical to adopt effective distributed-systems testing practices and tooling
Contribute technical leadership through design and code reviews, debugging, and hands-on engineering where appropriate
Represent the team with stakeholders and collaborate across Canonical on quality engineering, infrastructure, and developer experience
What we're looking for in you
An exceptional academic track record from both high school and university
Experience in leading, coaching, and mentoring software engineers
Professional software engineering experience with Python or Go
Expertise in distributed systems, cloud infrastructure, quality engineering, or a closely related domain
Strong knowledge of modern software testing processes, strategies, and automation
Experience with Linux (Debian or Ubuntu preferred)
Strong technical judgement and the ability to engage meaningfully in code reviews, architecture discussions, and software design
Experience working in an agile development environment with the ability to organize a team to deliver high-quality results
Professional written and spoken English with excellent communication and presentation skills
Great interpersonal skills, curiosity, flexibility, and accountability, demonstrating passion, thoughtfulness, and self-motivation
Ability to travel twice a year, for company events up to two weeks each
Additional skills we value
Experience with any of the following:
Cloud technologies such as Kubernetes, OpenStack, Juju, Terraform, AWS, Google Cloud, or Azure
Designing testing strategies for distributed or cloud-native systems
Building or operating large-scale CI/CD and test infrastructure
Applying AI or machine learning to test analysis, failure classification, or engineering workflows
Deploying, operating, or debugging distributed systems
Leading globally distributed teams
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually, and more often for graduates and associates, to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus.
We provide all team members with additional benefits that reflect our values and ideals. We balance our programmes to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme and wellness support
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and a leading platform for AI, IoT, and the cloud, we are changing the world of software.
We recruit globally and set a very high standard for people joining the company. We expect excellence; to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Requisition ID: 1361
Location: Lisbon, Portugal
JoomPro
is the first and only end-to-end cross-border B2B marketplace. It serves small, medium, and large businesses, handling orders of any size from start to finish. Today, JoomPro operates in Brazil and Mexico, with plans to expand into other markets.
JoomPro is one of the key businesses of Joom Group, an international tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom Group also includes other businesses: Joom, a global cross-border marketplace; JoomPulse, an AI analytics tool for Mercado Livre and Shopee sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Portugal, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.
We're now looking for an experienced
Marketing Data Analyst
to strengthen our analytics team and help turn data into insights that drive smarter decisions, improve channel performance, and optimize marketing investments.
About the team
Our analytics team helps the business make smarter, data-driven decisions. We focus on:
Optimizing marketing budgets and channel mix to maximize efficiency
Building dashboards and analytical tools for decision-making, ROI forecasting, and strategic planning
Designing and analyzing experiments to measure channel performance and incrementality
Developing alerting systems to monitor spend, efficiency changes, and data quality
Supporting budget planning, marketing strategy, and market research
Why join us
Real business impact: your work directly influences ROI and growth
Access to advanced AI tools (Cursor, ChatGPT, Gemini, Claude)
Strong analyst community & cross-team knowledge sharing
Matrix structure: your manager is also an analyst
Transparent growth path & structured onboarding
Open culture with minimal bureaucracy
Responsibilities
Evaluate the effectiveness of existing and new advertising channels (Google Ads, Meta Ads, etc)
Set up and improve monitoring of statistical anomalies in metrics
Improve long‑term payback prediction models
Generate hypotheses to improve acquisition/product feeds/ad creatives/channel split/targets, etc.
Conduct data studies to uncover insights
Write ETL pipelines (data marts, alerts, and predictions)
Ask “why” and “what problem are we solving”
Requirements
Experience in data analysis, experience in marketing analytics
Understanding of marketing KPIs, attribution models, and the problems ad platforms solve
Knowledge of mathematical statistics and experience applying it
Ability to write complex SQL queries
Data analysis skills in Python
Ability to choose the right evaluation approach — analytics, research, or use of external data
Ability to solve non‑trivial problems under incomplete data
Attention to detail and ability to see any task through to completion
Good english verbal and written communication skills (B2+)
Preferred
Experience running A/B, geo, and other types of experiments
Experience in econometrics
We offer
Compensation package: base salary and performance-based bonuses
Relocation support: full assistance for a smooth relocation for the employees and their family to Lisbon, Portugal
Office-first: flexible hours with a possibility to work remotely 52 days per year
Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave
AI-first approach: licenses and access to a wide range of AI tools
Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English & Portuguese courses
Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work
Before applying for the above position please review our Candidate Privacy Notice
here
. By responding to the vacancy, you acknowledge that you have read our Privacy notice.
Location: Malaga
Are you an experienced DevOps Engineer looking for your next career opportunity? The Gaming Area within Product Development is now hiring! The Gaming Area at Betsson Group focuses on Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and more.
THE WOW
Our Gaming platform is the core of everything we do. It supports all our gaming sites and is central to the company strategy.
You will be part of preparing our journey to containerization, improved delivery via cloud deployment, increasing the scalability of our systems while also maintaining their high quality. To accommodate new requirements, we are constantly re-evaluating our systems design and working on exciting new features. You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing
To sum it up: you will be taking our Gaming platform, which is used by a worldwide audience, to a new level!
A taster of what you will be involved with:
Working with cutting edge technology enabling our Cloud Journey
The DevOps Engineer for our Gaming Department will be responsible for supporting development teams (both Backend and Frontent focused), and will be instrumental in enhancing CI/CD pipelines, improving monitoring and observability, and supporting & mantaining other custom infra solutions.
Take ownership of CI/CD pipelines, guiding developers to improve automation, reliability, and test coverage. Lead the migration from Octopus to GitHub Actions and foster a culture of developer-led deployment
Design and evolve monitoring systems with Prometheus/Grafana (or future alternatives), integrating observability into CI/CD workflows. Ensure robust tracing, logging, and metrics correlation across services.
Support and extend custom-built infrastructure components to handle increased traffic and complex routing. Collaborate with frontend and backend teams to ensure performance, scalability, and security.
Work closely with all Gaming teams and DevOps engineers focused on infrastrucutre and operations. Provide tooling and guidance to developers across environments.
What we're looking for:
Experience with GitHub Actions and Octopus; strong focus on deployment automation, speed, reliability, and test coverage. Ability to guide developers and foster ownership of CI/CD workflows.
Proficiency with Prometheus/Grafana; capable of building dashboards, improving alerting, and integrating monitoring into CI/CD. Understanding of observability practices including tracing, logging, and metrics correlation.
Experience with custom-built NGINX setups; able to extend routing rules to support increased traffic and complex routing needs.
Strong knowledge of AWS (EC2, ALB, VPC, EKS); experience managing infrastructure using Terraform and modules.
Proven experience setting up and managing Kubernetes clusters, ideally with AWS EKS and Rancher RKE.
Ability to write scripts in Python, Bash, PowerShell or similar for automation and tooling.
Proficient in Git and versioned source control practices.
Support build and deployment processes for both backend (.NET) and frontend (JavaScript/TypeScript, StencilJS) applications, ensuring smooth CI/CD integration and performance monitoring
Strong cross-functional collaboration skills; able to work with Gaming teams and Infra/Ops DevOps engineers.
Solid understanding of DevOps culture and ITIL best practices. Problem-solving mindset with ability to resolve complex technical issues efficiently.
Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions in a timely manner.
Act as a technical enabler for development teams, providing tooling, guidance, and support across environments. Champion DevOps best practices and empower teams to take ownership of their delivery pipelines
Who We Are
Betsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta. Malaga is our newest tech hub where we are building one of the leading software engineering teams in Spain.
We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.
You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with over 1,000 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.
25 working days of paid vacation.
Private health and life insurance.
Flexible compensation package for transport, meals, and more!
Hybrid work policy for the best of office and home.
Up to 10 days per year working remotely from abroad.
€300 yearly wellness allowance.
Office perks to make your day easier.
Referral program with a bonus for successful hires.
Intensive summer schedule in August for extra flexibility and work-life balance.
In addition to all of this, you will be part of the multi-cultural Betsson community enjoying team-building events, our Friday bars, our social clubs, parties and other events. There is always something fun to look forward to!
Challenge accepted?
Check out the
Betsson Group Blog
to find out what our employees are talking about
If you are interested to learn more, please apply with your CV in English.
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for an experienced Technical Product Manager to join Systems Engineering and own the roadmap for the capabilities and technology that power Fivetran’s global Customer Support organization.
You’ll sit at the intersection of Support and Engineering, partnering with Support leaders to understand their biggest challenges, define what we should build, and work with technical teams to deliver scalable solutions. You’ll work across case management, customer portals, service delivery, workforce workflows, and automation, with Zendesk at the center of a broader ecosystem of APIs, integrations, and custom services.
You’ll work with a diverse, global group of stakeholders and need to build trust quickly, flex your communication style, and confidently guide teams toward the right solution rather than simply taking requests at face value. This role is ideal for someone who moves quickly, asks great questions, and can bring structure to loosely defined problems. You’ll need strong technical instincts and the confidence to go beyond the initial request, understand the underlying problem, and recommend a simpler or more scalable approach.
Technologies You’ll Use
Zendesk, Salesforce, Jira, Slack workflows, APIs and integrations, Lucidchart, SQL, Looker, Google Workspace, AI and automation technologies, and other systems supporting Fivetran’s customer experience.
What You’ll Do
As a TPM for our Support systems, you'll be responsible for defining what we build, shaping how we deliver it, and driving alignment across stakeholders to ensure successful execution.
Product Management
Partner with Support leadership and cross-functional stakeholders to build and maintain the Customer Support systems roadmap.
Intake, evaluate, and prioritize requests across case management, customer portals, service delivery, workforce workflows, and support automation.
Own requirements gathering, process analysis, and solution scoping for prioritized initiatives.
Translate ambiguous business needs into clear product, process, and systems requirements, asking the right questions to uncover the broader problem behind the request.
Identify opportunities to simplify workflows, improve agent and customer experiences, and increase Support efficiency through automation and better systems.
Technical Leadership
Partner with Systems Engineering to design scalable solutions across Zendesk and its broader integration ecosystem.
Develop deep expertise in Support processes, Zendesk capabilities, APIs, integrations, automation, and data flows to support solution design, systems analysis, testing, and implementation.
Shape technical tradeoffs that balance business value, customer experience, delivery effort, quality, scalability, and maintainability.
Evaluate opportunities to use AI, automation, and evolving support technologies to improve service delivery while thoughtfully incorporating human oversight where needed.
Ensure delivered solutions meet business requirements and quality expectations through active participation in testing and validation.
Stakeholder Management & Delivery
Build trusted partnerships across a diverse, global stakeholder group spanning Support, Product, Engineering, Professional Services, Legal, and other teams.
Adapt your communication and working style across stakeholders while confidently providing recommendations and constructively challenging ideas when needed.
Drive alignment on priorities, requirements, tradeoffs, and implementation approaches.
Partner with technical and business teams throughout design, testing, rollout, enablement, and adoption.
Communicate progress, risks, decisions, and business impact clearly to stakeholders at all levels.
Skills We’re Looking For
7+ years of experience in Technical Product Management, Business Systems, Technical Business Analysis, Product Ownership, Implementation Consulting, or a related technical role.
Experience working with customer support, customer experience, or other complex business workflows in a SaaS or technology environment.
Strong technical foundation with experience working across APIs, integrations, data flows, automation, and interconnected business systems.
Demonstrated ability to take loosely defined stakeholder requests, ask the right questions, and translate them into clear problems, requirements, and scalable solutions.
Strong product judgment with the ability to look beyond a requested solution, understand the underlying need, and recommend simpler or more effective approaches.
Excellent stakeholder management and communication skills, with the ability to build trust and adapt your approach across technical and non-technical audiences.
Ability to operate effectively in a fast-paced environment with a high volume of requests and competing priorities.
Strong execution skills with experience carrying initiatives through requirements, design, testing, rollout, and adoption.
Curiosity about AI, automation, and emerging technologies and how they can improve customer and employee experiences.
Bonus Skills
Hands-on experience administering Zendesk or building applications and integrations using the Zendesk API.
Experience with AI-enabled customer support, agent-assist, or workflow automation technologies.
Experience with workforce management, premium support, or differentiated service models.
Experience supporting Professional Services or other post-sale customer workflows.
Experience integrating or consolidating customer support platforms, portals, or processes.
#LI-DC1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
ES - Barcelona, Spain
ГибридSan Francisco, California; New York, New York
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридseniorBerlin Office; Iasi Office; London Office; Dublin; Please note that relocation assistance is not provided for this role
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоUnited Kingdom; Ireland; Cyprus; Canada; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоRemote - Ireland
headRome, Italy; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
London; Sofia
УдалённоseniorБолгария, Испания, Португалия; Locations: Spain, Bulgaria, or Portugal ONLY (relocation assistance may be provided); Описание вакансии Locations: Spain, Bulgaria, or Portugal (relocation assistance may be provided); Possible assistance with relocation to Spain or Bulgaria (visa support & relocation package)
УдалённоseniorБолгария, Испания, Португалия; Locations: Spain, Bulgaria, or Portugal ONLY (relocation assistance may be provided); Описание вакансии Locations: Spain, Bulgaria, or Portugal (relocation assistance may be provided); Possible assistance with relocation to Spain or Bulgaria (visa support & relocation package)
ГибридseniorGermany
УдалённоThis is a globally remote role, typically leading a team concentrated within a major time zone such as EMEA or the Americas; Home based - EMEA
seniorRelocation support: full assistance for a smooth relocation for the employees and their family to Lisbon, Portugal