Location: Casablanca
The Role
Taptap Send is seeking an AML Analyst with 1+ years of experience, which is a licensed payment institution regulated in several jurisdictions. The role is full-time and based in Casablanca. You will report directly to the MLRO and work closely with our Heads of Compliance and the wider Taptap Send financial crime team to implement the compliance and fraud program for Taptap Send’s global business.
Your role will be primarily to identify risks and prevent any threat of money laundering, terrorist financing and corruption taking place on our platform. You will also work closely without fraud teams and have full understanding of our entire financial crime program.
Responsibilities:
- Using a combination of our technology and third-party software, evaluating transactions that are a high risk of money laundering
- Reviewing potentially sanctioned customers or recipients, and reviewing customers that might be politically exposed
- Establishing rapport with customers that you speak to as part of your investigations
- Review escalated cases from our Customer Service department
- Escalating suspicious activity to the MLROs, being able to rationalise and defend your decisions as needed
- Performing diligence on customers to ensure that we understand who they are and their risk profile
- Assisting and responding to information requests from local authorities
- Supporting our counter fraud team from time to time
You have:
- A good understanding of general AML legislation and regulations
- 1+ years experience in a regulated financial institution in a compliance or compliance-related role. Ideally within a startup fintech environment or a remittance company.
- An interest in using technology to address fraud and compliance issues
- Experience with compliance systems (transaction monitoring, sanction screening, etc)
- Attention to detail while still seeing the bigger picture
- The initiative to work independently to pursue your analysis
- Good communication skills and the ability to clearly express opinions and concerns
- Willingness to work flexible hours
- Proficiency in English (required) and one other language (ideally French, Spanish, Dutch, German, Italian, Arabic or Portuguese. Languages of communities we serve are a bonus too.
- The right to work in Morocco
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
TAPTAP VALUES https://www.taptapsend.com/our-values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Location: United Kingdom; Spain; Portugal; Poland
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are hiring a Remote Business Development Representative (BDR) to join a high-performing B2B Tech/SaaS sales team. This is an exciting opportunity for candidates seeking remote sales jobs and looking to build a career in outbound B2B sales, SaaS lead generation, and client engagement within fast-growing technology companies.
As a BDR, you will play a critical role in driving revenue growth by identifying and qualifying B2B SaaS opportunities, engaging decision-makers, and building a strong pipeline for Account Executives. You’ll work closely with sales and marketing teams to target companies in the tech and SaaS space, helping scale customer acquisition efforts.
Key Responsibilities
Conduct outbound prospecting targeting B2B tech and SaaS companies via cold calls, emails, and LinkedIn outreach
Identify and qualify high-quality B2B SaaS leads to generate new business opportunities
Engage with key decision-makers (e.g., founders, executives, and department heads) in technology-driven organizations
Schedule meetings and product demos for Account Executives within the SaaS sales pipeline
Maintain accurate records of all prospect interactions in CRM systems (e.g., HubSpot, Salesforce)
Research SaaS markets, ICPs (Ideal Customer Profiles), and target accounts
Collaborate with sales and marketing teams to optimize B2B outreach strategies and messaging
Consistently meet or exceed weekly and monthly KPIs related to pipeline generation
Requirements
2–3+ years of experience in B2B sales, SaaS sales, lead generation, or SDR/BDR roles
Proven experience in outbound prospecting within tech or SaaS environments
Strong communication and interpersonal skills, with the ability to engage business stakeholders and decision-makers
Experience using CRM tools such as HubSpot, Salesforce, or similar platforms
Demonstrated ability to handle cold outreach, objection handling, and consultative selling
Self-motivated with a results-driven mindset and strong pipeline ownership
Comfortable working remotely with excellent time management skills
Solid understanding of SaaS business models, sales cycles, and B2B buying processes
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ROBOTICS PRODUCTION TEAM LEAD (MECHATRONICS)
Humanoid is the first AI and robotics company in the UK, creating the world’s most advanced, reliable, commercially scalable, and safe humanoid robots. Our first humanoid robot HMND 01 is a next-gen labour automation unit, providing highly efficient services across various use cases, starting with industrial applications.
OUR MISSION
At Humanoid we strive to create the world’s leading, commercially scalable, safe, and advanced humanoid robots that seamlessly integrate into daily life and amplify human capacity.
VISION
In a world where artificial intelligence opens up new horizons, our faith in its potential unveils a new outlook where, together, humans and machines build a new future filled with knowledge, inspiration, and incredible discoveries. The development of a functional humanoid robot underpins an era of abundance and well-being where poverty will disappear, and people will be able to choose what they want to do. We believe that providing a universal basic income will eventually be a true evolution of our civilization
SOLUTION
As the demands on our built environment rise, labour shortages loom. With the world’s workforce increasingly moving away from undesirable tasks, the manufacturing, construction, and logistics industries critical to our daily lives are left exposed. By deploying our general-purpose humanoid robots in environments deemed hazardous or monotonous, we envision a future where human well-being is safeguarded while closing the gaps in critical global labour needs.
About the Role
As Robotics Production Team Lead, you’ll be responsible for leading a team of technicians in complex, high-velocity humanoid robotic builds. You’ll be accountable for the quality, pace, and consistency of your own output as well as that of your team, whilst clearly and concisely communicating risks and blockers to the senior leadership team. You’ll be expected to keep your team engaged and empowered, maintaining the balance between quality and speed. You’ll use your skills and expertise to facilitate the identification and resolution of electrical and mechanical build issues, partnering and engaging with subject matter experts from across the business. Furthermore, you’ll own the culture of your team, driving workshop standards and an unwavering pride in workmanship.
WHAT YOU’LL DO
Leadership
- Lead a team of technicians in robotics assembly, rework, and repair
- Report on delivery, risks, and blockers to the department head
- Own and drive team culture to ensure efficiency, safety, and quality
- Lead by example as someone who embodies the values and ethics of the team they are leading.
- Demonstrate and embed a continuous improvement culture within your team
- Allocate and track the progress of build work orders
- Unblock challenges encountered by your team, escalating blockers where necessary
- Pro-actively identify delivery risks, and work with your team and the senior leadership team to address them
Hands-On Assembly & Integration
- Build electro-mechanical assemblies according to CAD, drawings, and work instructions.
- Perform precise mechanical assembly, harness routing, sensor installation, and connectorisation.
- Support first-article builds, iterations, and rapid design changes.
- Flag issues early and collaborate with engineering to implement fixes.
Support Validation, Debug & Test
- Assist in functional testing of subassemblies and full robots.
- Identify and resolve build or performance issues in real time.
- Work closely with test and integration teams to ensure system readiness.
Be a High-Speed Collaborator
- Communicate clearly with engineers, fellow technicians, and operations.
- Adapt quickly to changing priorities—jump in wherever help is needed.
- Contribute ideas to improve speed, reliability, and quality of builds.
WE’RE LOOKING FOR
- Experienced in leading teams in electromechanical assembly or engineering product development
- 3+ years of experience in electromechanical assembly or hand-assembly of complex systems.
- Proven ability to work with mechanical, electrical, and embedded systems
- Strong attention to detail and a deep sense of build quality and safety.
- Ability to read CAD, mechanical drawings, and wiring diagrams.
- Hands-on experience with common tools, fixtures, soldering, harness assembly, etc.
- You move fast, stay organized, and take pride in solving problems in real time.
- Comfortable working in a fluid, high-urgency environment with evolving designs and short timelines.
WHAT WE OFFER
- Competitive salary plus participation in our Stock Option Plan
- Paid vacation with adjustments based on your location to comply with local labor laws
- Travel opportunities to our Boston and Vancouver offices
- Office perks: free breakfasts and lunches
- Freedom to influence the product and own key initiatives
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics
- Startup culture prioritising speed, transparency, and minimal bureaucracy.
Location: Riyadh, Saudi Arabia
Müller’s Solutions is seeking a Senior Splunk Expert to lead the design, implementation, and management of Splunk solutions across our enterprise. In this role, you will be responsible for creating advanced data ingestion, search, and dashboard strategies to deliver actionable insights from complex datasets. You will collaborate with various teams to enhance our monitoring capabilities, improve security posture, and support data-driven decision-making.
Key Responsibilities:
Design, develop, and maintain Splunk infrastructure including indexers, search heads, and forwarders.
Create and optimize Splunk queries, dashboards, and reports to support business and operational needs.
Integrate data sources and ensure data quality and consistency within Splunk.
Implement and manage Splunk apps and add-ons to extend functionality.
Monitor Splunk environment health and perform troubleshooting and performance tuning.
Collaborate with security teams to implement Splunk for security information and event management (SIEM).
Develop automation scripts to streamline Splunk administration and data ingestion processes.
Provide training and support to end-users and other team members.
Stay current with Splunk updates, features, and best practices.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
5+ years of experience working with Splunk in an enterprise environment.
Strong knowledge of Splunk architecture and components.
Proficiency in advanced Splunk Search Processing Language (SPL) and dashboard creation.
Experience integrating various data sources and managing large data volumes.
Experience with Splunk Enterprise Security and IT Service Intelligence is a plus.
Familiarity with scripting languages such as Python or Bash for automation.
Excellent analytical and problem-solving skills.
Strong communication skills and ability to collaborate across teams.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: South Africa; Pakistan; Philippines; Mexico; Colombia; Egypt
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth startups, digital agencies, and eCommerce brands in industries such as SaaS, MarTech, and DTC. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team.
About the Company
This opportunity is with a fast-scaling performance marketing agency that specializes in high-converting creative for paid social and digital advertising. The company partners with ambitious brands to drive growth through data-backed creative strategies, blending storytelling with performance analytics to maximize ROI.
Job Summary
We are looking for a Creative Strategis
t
to lead the ideation, testing, and scaling of high-performing marketing campaigns. This role is ideal for someone who can independently own creative direction while leveraging performance data to continuously optimize results.
If you're searching for remote marketing jobs, creative strategist roles, or digital campaign strategy positions, this is an exciting opportunity to work with a high-growth international team.
Key Responsibilities
Own the end-to-end creative strategy for paid media campaigns (Meta, Google, TikTok, etc.)
Lead creative ideation, testing frameworks, and iteration cycles for performance marketing
Collaborate cross-functionally with designers, copywriters, and media buyers to deliver high-converting creatives
Analyze campaign data and translate insights into actionable creative improvements
Conduct in-depth competitor and market research to inform campaign direction
Develop creative briefs, messaging frameworks, and scalable campaign concepts
Drive continuous optimization of ad creatives to improve CTR, CPA, and ROI
Mentor junior creatives or provide direction where needed
Requirements
3–4+ years of experience in a Creative Strategist, Performance Marketing, or similar role
Strong expertise in paid social platforms (Meta, TikTok, Google Ads)
Proven track record of scaling campaigns through creative testing and iteration
Experience leading creative direction and collaborating with cross-functional teams
Strong analytical skills with the ability to interpret data and make strategic decisions
Excellent communication, organization, and project management skills
Experience with analytics and reporting tools is highly preferred
Benefits
🌎 Fully remote role with flexible working environment
🚀 Work on high-budget campaigns for fast-growing global brands
📈 Clear path to Creative Director or Head of Creative roles
🎯 Performance-based bonuses tied to campaign success
🤝 Collaborative, high-performance marketing team
Location: Atlanta, Georgia, United States
About At-Bay
At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever.
At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies.
Responsibilities
Manage and grow At-bay’s core wholesale broker base and GWP, making sure our brokers are getting world-class service at all times.
Portfolio Management: Closely manage and monitor a middle market book of business, ensuring financial targets are met and implementing strategies to optimize profitability.
Propose & negotiate price, coverage, and terms for insurance policies, and achieve favorable outcomes while balancing risk and business goals
Solicit and analyze risk within At-bay’s guidelines and ensure proper documentation. service existing renewals and new business portfolio
Collaborate with cyber analytics, product, marketing and other parts of At-bay to make sure brokers are getting the best At-bay has to offer
Work with technology and data teams to create tools to enhance the underwriting process
Attributes and Qualifications
Approximately 3-6 years of experience as underwriter in cyber liability, Tech, Media E&O, Miscellaneous E&O, other E&O lines or specialty commercial insurance
You possess solid knowledge of specialty commercial underwriting, and insurance industry theories and practices
Strong technology affinity, ability to work with advanced analytics software
Technical background. Strong plus if you already know what DNS, IP addresses, ports, databases, and other software/computer networking concepts
You’re an amazing team player; you make everyone else on the team better and you don’t let your ego get in the way
Location: United States
Workplace: remote
Contract type: Freelance
Hourly rate: $20.30
Language: English (US)
Estimated volume: 8 - 10 hours
Start date: The project runs on a weekly basis. Eligible candidates will be added to a pool of certified raters and contacted at least 48 hours before kickoff.
We are looking for qualified raters to support a project focused on evaluating personalized search and location recommendations. This role involves rating the relevance and usefulness of suggested places based on personalized results and defined project guidelines.
If you're someone who:
Has an eye for artistic detail and intuitive design
Thinks critically about spatial accuracy, relevance, and context
Cares about delivering polished and helpful digital experiences
This project is built for you.
What you will do:
Evaluate the aesthetic quality, readability, and overall polish of digital map designs.
Assess user-focused elements like viewport framing, geospatial accuracy, and content relevance.
Review personalized location recommendations to ensure relevance and helpfulness.
Follow strict project instructions and complete tasks accurately, including tagging specific issues (e.g., “Icons not properly masked,” “Labels too small”).
Requirements:
To be located and have the right to work in the United States.
An existing, actively used
Gmail account
with prior usage history on
Google Maps.
Participation is limited to maximum three project rounds. Please note that the task request will be dynamic and we will be providing you with a heads-up as soon as possible once there is a project round available for you
.
Please note:
This project requires opt-in, consent-based access to limited elements of your activity history. A consent form will be provided for you to review and sign before participation.
A desktop or laptop computer is required to complete the application and onboarding process. Mobile devices are not supported.
Location: Paris, Remote
Workplace: remote
The Trainer is our pedagogical and platform expert within the Professional Services (PS) team. Your mission is to empower our clients to build Collaborative Learning organizations by mastering our platform and methodology. You aren't a technical expert; you are a pedagogical and platform expert who ensures that clients don’t just "use" the software, but master it to drive long-term engagement.
By owning our "One-to-Many" offer (Engagement Academy & Stadium webinars), you ensure that every client, from their first day of implementation, has the knowledge and confidence to make their project a success. You don't just deliver content; you develop a scalable learning ecosystem that ensures every client gets the best start possible by mastering our Collaborative Learning methodology.
You will work closely with the Customer Success Team and Product teams to ensure our training offer addresses the actual friction points and needs of our client base.
Within 1 month, you will:
Master our Platform's core user experience and the Collaborative Learning methodology
Become a platform expert (from a user & admin perspective) and get certified on our methodology.
Shadow existing Stadium webinars and Academy workflows to understand the current "One-to-Many" engine.
Connect with colleagues worldwide through virtual coffee chats and team-building activities.
Within 3 months, you will:
Host your Stadium webinars and receive peer feedback on your ability to drive platform engagement.
Identify and execute your updates on the Engagement Academy to align with the latest product releases.
Define your quarterly priorities in relation to the Support & Services roadmap with your coach.
Actively contribute to our internal knowledge base (Confluence) to share best practices on platform usage and client engagement.
Within 6 months, you will:
Lead a project to improve the One-to-Many strategy (e.g., new webinar formats, gamification of the Academy, or localized content).
Participate in Discovery Meetings with Product Managers to share insights on how clients actually
use
and
adopt
the platform.
Analyze Academy completion rates and Stadium satisfaction scores to iterate on the training Catalog.
Build new processes and update Confluence with the information needed for the team's daily work.
Within 12 months, you will:
Onboard and mentor new Trainers, teaching them how to turn platform features into compelling learning stories.
Take full ownership of a recurring team pillar (e.g.,being the internal referral for complex solution training).
Develop advanced toolkits and training paths based on the most successful client use cases.
The Skills Set:
3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care.
You are recognized for your listening and teaching skills
You express your ideas in a clear and concise manner, both in writing and orally
You are proactive and prefer working in a strong results-oriented culture
A past experience in the learning industry is a plus
You have excellent overall writing skills in a number of different styles/tones, and impeccable spelling and grammar in German and English.
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What we offer:
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity_360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process:
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with our LEC Coach
Case Study Meeting with our LEC Coach and a member of the team
Clarification Meeting with our Head of professional Services EMEA
Culture Fit Meeting with our VP Global Professional Services
Offer !
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Prague, Czech Republic; Group career pages; Jobs.cz
Workplace: Hybrid
COMPANY OVERVIEW
Rohlik Group is building the future of online grocery — delivering 25,000 SKUs in under three hours across multiple European markets. But this isn't just a logistics problem. We're engineering the shift to agentic-first development, rethinking how software gets built so we can ship faster without compromising the quality our customers expect.
Our engineers work on problems that sit at the intersection of AI, real-time operations, and consumer experience. Whether it's driving our warehouses toward lights-out operations, bringing agentic shopping to our web and app products, or building the internal systems that power one of Europe's fastest-growing grocery platforms — the technical challenges here are real and unsolved.
DEPARTMENT OVERVIEW
100+ engineers across Product Engineering, Platform & SRE, Machine Learning, AI, and Data. We work in compact cells of 3-8 people, each owning a specific problem with clear KPIs. We're AI-native — Claude Code and Devin are part of our daily workflow, not a pilot. We ship fast, we build with the best tools available, and we don't hide behind process when we could be shipping.
ROLE OVERVIEW
You'll own the technical direction for one of Rohlik's core domains — from architecture to delivery. This is a staff-plus individual contributor role: no direct reports, but far-reaching influence across multiple teams and functions.
You'll be the person teams turn to when they're stuck on the hardest problems. You'll shape how systems are designed, how trade-offs are evaluated, and how we evolve our platform as we scale across markets. You're accountable for ensuring your domain's systems are architecturally sound, scalable, secure, and aligned with where the company is heading.
You'll also play a key role in embedding AI and agentic practices into the stack and developer workflows — helping us move faster while keeping quality high. This means driving the adoption of agentic development, championing automation, and ensuring Rohlik stays on the cutting edge of how modern engineering teams work.
WHAT WE EXPECT FROM YOU / THE POSITION TO PERFORM
- Own the long-term technical vision, architecture, and strategic direction of your domain.
- Lead cross-team design discussions, architectural reviews, and delivery of major technical initiatives.
- Partner with Engineering Managers, Product Engineers, and Product Owners to turn business goals into sound technical strategy.
- Drive high standards for security, scalability, and performance — and make them stick.
- Champion agentic-first development practices to help engineers ship faster.
- Make the engineers around you better — through pairing, design reviews, and raising the bar on what "good" looks like.
- Support multiple engineering teams by unblocking complex issues and setting clear technical standards.
- Provide input into group-wide engineering strategy, technology selection, and platform direction.
- Act as the point of escalation for the most complex technical decisions in your domain.
WHAT WE LOOK FOR / WHAT WE REQUIRE
REQUIRED
- You've designed and scaled large, mission-critical systems that serve real users at scale.
- You've made architectural decisions that teams are still benefiting from years later — and you can articulate the trade-offs you considered.
- You can walk into a room of senior engineers, explain a complex trade-off, and leave with alignment — even without formal authority.
- You have deep expertise in a specific technical domain (e.g., payments, logistics, customer experience, AI/ML) and a track record of shaping its direction.
- You've mentored senior engineers and helped them grow — not just reviewed their code, but changed how they think about problems.
- You're excited about using AI to fundamentally change how engineering teams work — not as a buzzword, but as a real multiplier.
- Proficiency in Java and React. You can find our full stack here https://stackshare.io/companies/rohlik-group/stack.
PREFERRED
- Experience contributing to open-source projects or presenting at technical conferences.
- Familiarity with multiple programming paradigms and technology stacks.
- Exposure to cross-regional or multi-country technology operations.
WHAT’S IN IT FOR YOU
- Fair reward - You’ll get a strong fixed salary, no bonus games, no politics. Great work is rewarded clearly and fairly.
- Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work.
- Life, not just work - You’ll have real flexibility three days in the office, 2 days at the Home Office where it suits you. And unlimited paid vacation based on trust.
- Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact.
- Real impact - What you do here matters. You’ll see your work changing how people eat and live from day one.
- Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria.
- Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz.
- Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card.
- A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together.
- If this sounds like you - You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?
Location: New York, United States
Workplace: hybrid
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business — so businesses thrive wherever they choose to grow. We deliver services across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Role
As Sales Manager, North America, you will lead and develop a team of AEs focused on mid-market and enterprise clients across the region. This is a player-coach role: the majority of your time will be invested in coaching, managing, and developing your team to deliver consistent, high-quality pipeline and revenue. You will also carry a personal quota, directly managing and closing a select portfolio of strategic opportunities.
This is a high-impact leadership role for a commercially sharp, people-first leader who takes pride in building great teams and a sales culture of excellence. You will be expected to set the standard for what great looks like, in discovery, in execution, and in client engagement, and to bring out the best in the people around you. You will be equipped with best-in-class tools, a proven sales playbook, and full exposure to Sokin’s cutting edge suite of solutions including global payments and receivables, FX, and treasury management capabilities.
Key Responsibilities
Team Leadership and Coaching
Own the day-to-day management of the NA AE team, running structured 1:1s, pipeline reviews, and team standups with a clear coaching agenda focused on skills development and performance accountability.
Identify individual capability gaps across the team and build tailored development plans, covering outbound prospecting, structured qualification, discovery, objection handling, and commercial closing.
Onboard new AEs effectively, accelerating ramp time through structured training, field shadowing, and early deal involvement.
Create and sustain a sales culture of excellence and accountability where high standards are the norm, learning is continuous, and wins are celebrated.
Partner with Revenue Enablement to design and deliver training programs that systematically raise performance across the team.
Sales Execution
Carry a personal quota and actively manage a pipeline of strategic and enterprise prospects across the North America market.
Lead complex, multi-stakeholder commercial engagements where senior presence or deep solution knowledge accelerates the close.
Model best-practice selling behaviours in the field, including discovery-led qualification, value-based proposals, and structured pipeline management.
Accurately forecast your own pipeline and provide roll-up visibility on team pipeline to the Head of Revenue, NA.
Pipeline and Commercial Operations
Drive CRM discipline across the team, ensuring pipeline data is accurate, activity is logged, and deal stages reflect commercial reality.
Track and analyse individual and team metrics including outbound activity, qualification conversion rates, average deal size, and sales cycle times, using data to surface coaching opportunities and improve team effectiveness.
Support the planning and execution of outbound campaigns and go-to-market initiatives across assigned sectors, regions, or strategic verticals.
Collaborate with Marketing, Compliance, Product, and Client Onboarding to drive seamless opportunity conversion and an exceptional prospect experience.
Contribute to quarterly business reviews with clear pipeline analysis, performance narrative, and forward-looking regional plans.
Culture and Talent
Recruit exceptional AE talent when headcount opens, owning the interview process and making high-quality, values-aligned hiring decisions.
Foster an inclusive, high-trust environment where the team challenges each other, shares learnings openly, and continuously raises the commercial bar.
Success in the Role
In your first 12 months, success in this role will include:
Your team is consistently hitting or exceeding quota, with clear individual performance trajectories and development plans in place for every AE.
New AEs are ramping to full productivity within 60 days, supported by a structured onboarding program you have built or materially improved.
Pipeline quality and CRM discipline across the team are materially stronger, enabling reliable and accurate forecasting at the regional level.
You have personally closed a meaningful portfolio of strategic deals, demonstrating the commercial standard you hold for the team.
You are recognized as a trusted leader by your AEs and a reliable, high-accountability partner by the broader Revenue leadership team.
Requirements
6+ years of proven B2B sales experience, with a strong track record of managing complex, high-value enterprise deals and long sales cycles across senior stakeholder groups.
2+ years in a sales management, team lead, or player-coach capacity, with demonstrated ability to develop and improve individual and team performance.
Experience in payments, fintech, financial services, or a related sector is strongly preferred.
A natural coach and people developer who takes genuine pride in seeing their team succeed and grow.
Strong ability to conduct high-quality discovery and structured qualification, uncovering commercial priorities, operational pain points, and treasury requirements to position solutions effectively.
Excellent written and verbal communication skills, with the ability to engage finance leaders and senior decision-makers (CFO, FD, Treasurer, Head of Finance) with clarity and commercial credibility.
Commercially sharp, with strong business acumen and the ability to prioritize opportunities based on value, urgency, and strategic fit.
Highly organized and data-driven, with strong CRM discipline and a structured approach to pipeline management, team forecasting, and performance reporting.
High agency and a bias for action — you bring solutions, build momentum, and operate effectively in a fast-moving, scaling environment.
Tech-savvy and confident using modern sales tools and CRM systems.
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in. We are an equal opportunities employer committed to creating an inclusive work environment. As a growing global startup, we value agility and flexibility in our working culture. If you require any accommodations during the recruitment process, please let us know.
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position
ASSOCIATE GENERAL
MANAGER
for
VIKING OCEAN CRUISES!
Purpose of position:
Reporting directly to the General Manager, the Associate General Manager is overall responsible for the
entire ship financial operation, including revenue and cost management, as well as guests and crew
administration. Responsible to implement and enforce all necessary actions to ensure the Viking Ocean
Product is de-livered smoothly and flawlessly, in line with budget and targets.
Viking is a strong and dynamic company with a growing fleet of more than 80 river ships and eight ocean vessels cruising over 100 itineraries around the world. In 2022, Viking guests could enjoy the comfort and elegance of our award-winning fleet with 8 new river ships, two expedition ships built specifically to explore the world's most remote destinations, and a unique Mississippi River ship in the U.S. In 2023 Viking celebrates the inaugural season of our Ocean vessel the Viking Neptune and our 9th Ocean vessel the Viking Saturn.
WHY IS IT COOL TO BECOME A VIKING?
Paid flights to and from the ship
Legal employment 6 months on, 2 months off based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accommodation
Opportunities for growth and advancement in your career
RESPONSIBILITIES
Overseeing the ship financial operation, reporting and statistics and internal auditing as required, including accounting, payroll and cruise closing
Ensure that all Hotel Department operations are conducted economically, in alignment with financial targets.
Overseeing and accountability for ship’s funds and cash availability.
Receive weekly inventory reports from all sources in the Hotel Department, ensuring that supplies are sufficient but not excessive.
Responsible for the accurate submission of Cruise End financial reports.
Plan all Shop/Concessionaire’s events with Department Heads.
Overseeing sale of shore excursions and tour dispatches.
To be familiar with the legal aspects of Crew employment, Health and Safety at work, the company’s SMS and Environmental Policies and all other company directives governing the administration of Crew and Port Operations.
Active involvement and ownership in all F&B outlets including quality and service assurance by identifying flows and establishing a healthy and effective training routine.
Provide visible leadership by example while interacting with guests and crew
Proven skills to be confident when dealing with Guest feedback
Support all teams during peak hours, be available to guests and crew for feedback and general inquiries.
ETC.
YOUR PROFILE
Minimum 21 years old
Min. 5 years Food & Beverage Manager or Assistant General manager or higher in a luxury/ premium property, with a minimum of 3 years of ships and managing experience in this position or higher
Diploma from international recognized hotel school or university.
Financial background and Exposure to Budgeting and financial analysis.
Proven public health knowledge.
Completed appropriate HR training, craft training or equivalent.
Excellent English skills in both writing and speech, other languages a plus
Service and detail oriented with a strong guest focus
Excellent management, organizational and communication skills
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Last updated: February 3, 2025
Location: Global Remote
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
Our engineering team of ~70 people is fully distributed across the globe, and we work hard to build an async-friendly, shipping-focused engineering culture.
About the Role
We're seeking CI Engineers to join our engineering team and help keep our testing and release infrastructure healthy, fast, and reliable. This is a critical role — our CI and testing systems are complex, deeply relied upon, and continuously evolving.
You won't be writing product features, and you won't be expected to author new test coverage. Instead, your job is to own the health and reliability of our CI systems end to end. That means supporting the engineers who are writing tests, but it also means taking initiative — spotting problems before they become outages, identifying patterns in flakiness before they erode confidence in the test suite, and proactively improving the release process rather than waiting for things to break. We want someone who feels a genuine sense of ownership over these systems and acts accordingly.
This is a great role for a self-directed engineer who takes pride in the reliability of the infrastructure others depend on, and who can both identify problems as well as solve them.
What You'll Do
Own and proactively improve our GitHub Actions-based CI pipelines
— not just fixing what breaks, but anticipating bottlenecks and reliability issues before they impact the team
Triage and resolve flaky tests
across a large, multi-layered test suite spanning unit, integration, and end-to-end tests — identifying systemic patterns, not just one-off fixes
Support ongoing releases
and take ownership of improving the release process over time
Act as a first responder to emergent CI infrastructure issues,
diagnosing and resolving them quickly and independently
Support product engineers
who are writing tests using Cypress, Jest, and our home-grown Clojure-based test frameworks
Manage test infrastructure
across a wide matrix of databases — we test against nearly all major transactional and analytical cloud databases including PostgreSQL, MySQL, Snowflake, BigQuery, Redshift, and more
Document and communicate
clearly and asynchronously across a globally distributed team — and keep the broader engineering team informed about the state of CI health without being asked, as well as communicating and demonstrating best practices.
What We're Looking For
Demonstrated experience working with CI/CD systems in a professional engineering environment — you don't need to be a 10-year veteran, but you need to have done this work, done it well, and owned it
A proactive, ownership-driven mindset — you notice things that are heading in the wrong direction and fix them without waiting to be asked
The independence to manage your own priorities and operate effectively without close supervision across a globally distributed team
Solid understanding of GitHub Actions or comparable CI platforms
Experience with JavaScript testing tools, particularly Cypress and/or Jest
Comfort with containerization (Docker) — our database test matrix depends on it
Solid shell scripting skills (Bash)
Experience diagnosing and fixing flaky tests in large test suites
Strong async written communication skills — this is a remote-first, globally distributed team
Curiosity and a systematic approach to debugging unfamiliar systems
Nice to Have
Familiarity with Clojure and TypeScript
Experience testing against or operating cloud data warehouses or analytical databases
Experience building and supporting software release pipelines
Why This Role
You'll have real ownership over systems that directly affect the productivity of a 70-person engineering team
You'll work on infrastructure that supports widely used open source software
Fully remote, any timezone — we're serious about async-first culture
You'll have the autonomy to identify and drive improvements rather than just work a ticket queue
Compensation
The US base salary range for this role is $116K–$213K annually, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Location: Poland
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About The Role
We are seeking established Senior Relationship Managers in various locations.
We are looking for Relationship Managers with a portable book of business: professionals whose client relationships are strong enough to follow them. You will be expected to begin onboarding clients from your existing network within your first months, while also prospecting new markets and attracting new clients.
The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures.
The candidate must have a proven track record of business development and sales to HNWI, Private Wealth Management, Asset Managers, Fund Managers, Family Offices, and other private investors, with demonstrable client loyalty that translates into transferable AUM. Experience ideally spans to both segments: private clients (HNWI) and institutional B2B relationships
Reporting Line - Regional Head of Sales
Responsibilities
Client Relationship Management:
Act as a liaison to top-tier clients, including premium retail, high net worth individuals and institutional clients.
Provide solutions to client inquiries while complying with all company policies, practices, and procedures.
Conduct regular meetings with clients to review their needs, goals, and satisfaction levels.
Business Development:
Onboard and activate clients from your existing network, and identify opportunities to expand services and solutions to existing clients.
Collaborate with the Regional Head, Sales, and Marketing teams to formulate strategies aimed at enhancing client relationships and supporting business development.
Negotiate contracts and agreements to enhance business performance and client satisfaction
Problem Management and Resolution:
Focus on managing wide-scale service issues and handling trade-related problems.
Oversee trade and margin analysis, manage accounts and funding processes, and apply a strong understanding of cash markets, equities, and derivatives to support client needs.
Address and resolve client issues promptly and effectively.
Strategic Planning:
Develop and implement strategic plans to enhance client relationships and achieve business objectives.
Analyze market trends and client feedback to identify areas for improvement and innovation.
Collaborate with internal teams to ensure alignment with client expectations and company goals.
Project Management:
Oversee the delivery of services and solutions to clients, ensuring timely and successful implementation.
Work in cross-functional teams to address client issues and deliver exceptional service.
Monitor projects’ progress and report on key performance indicators (KPIs).
Internal Coordination:
Coordinate with various internal departments, such as technical operations and programming, to analyze and escalate issues appropriately.
Maintain detailed records of client interactions, contracts, and agreements.
Prepare regular reports on client status, project progress, and business development activities..
What Success Looks Like
Month 1-6: activation of your existing client relationships and expected measurable net new AUM starting to materialise from third month onwards.
Ongoing: expansion of your book through referrals and new-market prospecting.
Qualifications
10+ years in a sales role in the financial services or investment industry
A portable book of business: an established, loyal client base (HNWI, private wealth management, asset managers, fund managers, family offices and other private investors) ready to onboard with you.
Proven experience in institutional B2B sales – building and managing relationships with institutional counterparties (asset managers, fund managers, wealth management firms, family offices) alongside private clients.
Excellent knowledge of the securities market: stocks, ETFs, bonds, futures and options.
Strong understanding of international business practices and cultural sensitivities.
Motivation for developing business and high energy with a good sense of priorities and time management
Fluent English. Additional languages will be an asset
Personality and Mindset
Entrepreneurial owner mentality – a hands-on, can-do attitude; you run your book like your own business and don’t expect leads or hand-holding
Honesty and integrity – direct and transparent with clients, even in difficult conversations
Team player with advanced communication and collaboration skills
Competitive drive and an overachiever mentality – visible appetite to win, motivated by performance-based upside
Persistence and resilience – disciplined daily follow-up, and the durability to stay motivated through setbacks and slower periods
Adaptability – you thrive in the pace, ambiguity and evolving processes of a fast-growing fintech
What We Offer*
Competitive compensation that reflects your experience and the value you bring, plus uncapped performance-based commission that scales with the revenue your book generates.
Flexibility that fits your life: work from home, from our office, or a mix of both. You decide what works best.
Flexible benefits, where available under your engagement: you choose the options that suit you, not a one-size-fits-all bundle.
A genuinely good place to work: an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way.
Continuous learning: ongoing training, education programmes, and the support to deepen your expertise in a fast-moving industry.
Connection beyond your desk: events that bring our teams together to network and celebrate.
Global exposure: work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries.
*Benefits/perks vary depending on the nature of your employment with the company and the country where you work
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: Buenos Aires; Remote - Latin America
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an entrepreneurial CSM to retain and grow a dedicated book of customers.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers - that's how we evolved from a simple texting platform to now powering calls, texts, email, Ai-agents, and complex messaging and business automations for over 1000+ businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding/implementation, uncover the next problem, and help them get even more value.
Our best CSMs have taken our staffing customers from an initial $12k deal to $180k ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work with six other CSMs and report directly to me, and I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for a CSM that wants to grow into a renaissance CSM, someone technical, strategic, and commercial, all in one: Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Own a book of business end to end, from onboarding through renewal and expansion, as the single point of contact and trusted advisor.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Run a proactive cadence on every account: prepared calls, clear agendas, mutual success plans, and follow-through.
- Become a product and customer expert. Master Whippy’s products and know your customers' business well enough to build the workflows, AI agents, and automations that solve their problems.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach & support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our CSMs build in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- Ideally 2+ years in a customer-facing role (CSM, account management) at a technical SaaS product. That's the preferred path, but if you have an unconventional work history and can articulate how that'll help you succeed in this role, I welcome you to apply
- Fluent written and spoken English required. Able to work US Eastern hours (work starts at 8am)
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
Candidates based in Buenos Aires, Argentina are strongly preferred as we have a WeWork office in Vicente Lopez and are building toward an in-person team culture. Open to strong candidates anywhere in Latin America or U.S. EST hours required. Full English fluency required.
Compensation
Competitive compensation based on experience, including monthly performance bonuses, WeWork membership, and more.
Hiring Process:
1. You submit your application and I'll review it.
2. A 45 minute call with me for us to get to know each other better.
3. You’ll receive a take-home assignment that will assess your technical and strategic skills. The assignment will be presented to me in an hour call. This is your chance to showcase your skills.
4. A 30 minute call with our CEO, David
5. A 30 minute call with our CTO, Jack
Location: VIKING OCEAN CRUISES, Worldwide
IS
MIRA Agency actively recruiting CHINESE SPEAKERS for VIKING OCEAN CRUISES!
Do you speak Chinese and English languages? Do you want to get new experience working with luxury cruise ship company? If your answer is yes, this offer is for you!
Viking Cruises is a strong and dynamic 5-star company with a growing fleet of more than 80 river ships and seven ocean vessels! Viking fleet cruises over 100 itineraries around the world.
✔️OPEN POSITIONS:
RESTAURANT & BAR
Café Attendants,
Assistant Waiters / Waiters / Head Waiters
Resort Deck Attendant
Bartender
Wine Steward
HOUSEKEEPING:
Hotel Custodial
Assistant Stateroom Steward/ess
Stateroom Steward/ess
Housekeeping Management
Laundry Staff
HOTEL ADMINITRATION:
HR
Learning & Development
Pursers
Public Health Officer
ENTERTAINMENT:
Technicians (Lights, Sound, Video, Stage)
Broadcast Manager
CULINARY:
Galley Utility
Chef de Partie (Pastry, Sushi)
Cooks
Sous Chef / Sous Chef Pastry
Executive Chef
Kitchen Steward
Executive Pastry Chef
GUEST SERVICES / SHOREX:
Assistant Shore Excursions Manager
Explorer's Staff
STORES / PROVISION:
Storekeeper
Linenkeeper
✔️WHY IS IT COOL TO BECOME A VIKING?
Paid flights to and from the ship
Beautiful destinations of Europe & Asia
No recruitment deposit or hidden fees
No US visa required
Fixed salary + tips + bonuses
Visas, and medical examinations are provided by the company
Better work-life balance than many cruise lines
Legal employment 6 months on, 2 months off based on 10-hour work day
Fixed return dates at the end of your contract
Opportunities for growth and advancement in your career
✔️YOUR PROFILE
Minimum 21 years old
Fluent in English and Chinese languages
Professional experience and skills for the desired position
Positive attitude, customer oriented and energetic personality
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Last updated: April 16, 2026
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
SOMMELIER for ROYAL CARIBBEAN GROUP!
POSITION SUMMARY
A Sommelier promotes and provides an excellent wine service to our guests. Improves and maintains wine sales.
BENEFITS:
Free food & accomodation (2 people per cabin)
Perfect chance to travel the world
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Enjoy activities for crew (gym, social activities, crew events, etc)
Earn recognition and career advancement opportunities
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Provides wine service to guests in the restaurant and buffet restaurant. In some cases will be responsible for providing bar services other than wine.
Works in a station designated by the Head Sommelier and approved by the Restaurant Manager and follows the daily schedule, which is posted weekly in the wine cellar.
In addition to serving wine his/her duties include the re-stocking of the wine cellar on a daily basis, and once a week may be requested to work during the loading of wines onto to the ship.
Ensures personal appearance, personal hygiene and uniform appearance are at all times in accordance with the company policy.
Should be knowledgeable about the wine list and able to discuss and suggest wines to guests who ask for advice. The knowledge of how to pair wine with food is imperative.
Has a clear understanding of the company’s service standards.
Applies salesmanship techniques in order to achieve maximum sales, which will result in higher personal compensation.
Must be able to reach reasonable and attainable sales targets set by the company. This requires self-confidence and commitment to the sales goals.
Reports all guests’ queries, discrepancies or suggestions to his/her immediate supervisor. Must have full knowledge of the cashless system on board the ship in order to process all transactions accordingly.
Duties include the cleaning and sanitizing of his/her working area and working utensils following the United States Public Health rules and regulations and all times.
REQUIERMENTS:
Minimum of five years beverage-related experience (shipboard experience preferred), or an equivalent combination of experience and education.
Completion of high school or basic education equivalency required.
Advanced level of English
21+ years old
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2026
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position
PUBLIC HEALTH OFFICER
for
VIKING OCEAN CRUISES
!
The Public Health Officer
ensures the smooth and efficient operation of all Public Health aspects in the Hotel and Deck & Engine Departments and that they are in line with company policy and procedures.
Why is it so cool to become a Viking?
Paid flights to and from the ship
Legal employment based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accomodation
Opportunities for growth and advancement in your career
YOUR RESPONSIBILITIES
Conduct audits and inspections in all departments and outlets onboard, and communicate identified deficiencies to the process owner, as required.
For all departments advise on the correct procedures and standards, assist in establishing corrective actions and source relevant public health assistance and resources.
In terms of the Integrated Pest Management (IPM) program ensure that: the program is in effect and functional for the vessel; a central point of record collection is maintained; conformity on active and passive monitoring are verified; certified pest control applicators are verified; events are coordinated when the IPM contractor is onboard; the pesticide inventory is kept safe in the Public Health Officer’s possession; responses to infestations are coordinated.
As head of the Response Team, manage and control the Outbreak Prevention and Response Plan (OPRP).
Function as an asset and provide support to individual process owners, for all other areas of Public Health compliance.
Identify crew who are required to attend VSP and/or ShipSan seminars.
Be familiar with the Public Health regulations of the individual countries/regions that the vessel sails in and advise all departments, accordingly.
In conjunction with all relevant Department Heads, conduct Public Health and Sanitation Training for all Hotel and Deck & Engine personnel and retain all necessary training records. Training includes but is not limited to hands on training for chemical usage/handling, equipment handling, cleaning techniques, time control plans and out log filing i.e. blast chiller logs, cooling etc.
Monitor and audit relevant Public Health records and retain all records that the Public Health Officer is responsible for, coordinate routine and unannounced onboard inspection events.
Periodically verify the proper storage of chemicals onboard and check all chemical stores.
Establish a cleaning schedule for food handling areas and verify its functionality.
Periodically monitor the loading pier ensuring that all items are of the highest quality and at the proper temperature, and oversee that all receiving parties onboard, conduct their incoming shipment for pest inspections, prior to boarding.
YOUR PROFILE:
A required minimum of 3 years plus experience as a Public Health and/or Public Health Officer or similar position, within a 5 Star hospitality and/or restaurant environment. Shipboard experiences are required.
A strong background in Public Health in all relevant onboard areas and is required. This includes food safety, potable water safety, IPM, recreational water facility safety, manual and mechanical ware washing, housekeeping, and outbreak control.
Must have attended the Vessel Sanitation Program seminar, at least once. A certificate is required.
Fluent in English - must have excellent English communication skills to clearly interpret and orate documents and to effectively communicate with Ship’s Command and Senior Management. The ability to speak additional languages is an advantage.
Flexible, stress resistant, committed team player; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.
Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, team builder with exceptional work ethic, motivational skills and coaching abilities.
Minimum 21 years old.
No visible tattoos
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: August 28, 2023
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
УдалённоUnited Kingdom; Spain; Portugal; Poland
ОфисleadUK, London
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридleadPrague, Czech Republic; Group career pages; Jobs.cz
ГибридNew York, United States
УдалённоМожно работать из любой страны
УдалённоFully remote, any timezone — we're serious about async-first culture; E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire
seniorPoland; The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures
УдалённоBuenos Aires; Remote - Latin America; Candidates based in Buenos Aires, Argentina are strongly preferred as we have a WeWork office in Vicente Lopez and are building toward an in-person team culture
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