Location: Johannesburg
Workplace: hybrid
About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role
Lyra Health is looking for an EAP Clinician (Night Shift) 21h30pm to 6h30am.
Location: South Africa, Hybrid - The successful individual must be based within a 100km radius at either Johannesburg, Cape Town or Durban Lyra office.
Language Proficiency: The successful candidate needs to be able to provide counselling in Afrikaans and English.
Hours: The successful candidate will work the night shift position from 21h30pm to 6h30am.
This is a 5 day shift role however, the specific working days are not fixed.
Weekend shift rotational roster:
The successful candidate will be required to work rotating shifts, including weekends (21:30pm to 06:30am)
No work on public holiday
WiFi: While working off-site/remotely, the successful candidate must have reliable internet connectivity (fibre, LTE or 5G) with a minimum speed of 50 Mbps and a minimum download speed of 25 Mbps. In the event of connectivity issues or loadshedding at home, staff will be required to work from the office.
Responsibilities
To provide the first point of contact for employees accessing Lyra Southern Africa
To provide all the services to which the caller is entitled in a professional and respectful manner and to standards agreed with the NSC Managers
To accurately capture all information on the database pertinent to the clinical management of the case
To adhere to all clinical protocols and procedures as laid out by Clinical Management
To adhere to the operational standards as set out by Operational Management
Qualifications
Minimum level of experience required (including any industry-specific experience)
Minimum of a Master's Qualification as a Clinical/Counselling/Educational Psychologist and current registration as such with the HPCSA.
Minimum of an Honour’s Qualification as a Clinical Social Worker and current registration as such with the SACSSP.
Minimum of a B Psych Degree with registrations at the HPCSA as a registered counsellor.
Candidates must be able to undertake therapy in a minimum of two languages i.e. Afrikaans and English.
Minimum Skillset Required
Knowledge about and skilled in providing Solution Focused Therapy to clients
Computer literacy & ability to type fast
Ability to effectively merge Clinical and EHWP focus
Client service orientation
Articulate
Good telephone manner and ability to provide telephonic therapy
Risk Assessment
Good time management ability
Ability to work within a team
Ability to work well under pressure
Ability to function within a structured call centre environment
Business and commercial awareness
Provide counselling within a short-term framework
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
ГибридLocation: South Africa, Hybrid - The successful individual must be based within a 100km radius at either Johannesburg, Cape Town or Durban Lyra office
Location: Canada, Waterloo, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sony Interactive Entertainment is seeking a Senior Technical Program Manager on a contract basis to support engineering teams in Foundational Systems and Experiences Engineering (FSEE).
You will work with application developers, quality engineering developers, release managers, framework engineers, and other partners across teams and regions. You will turn technical goals into coordinated plans, keep decisions and dependencies moving, and improve the predictability of delivery and release management. This is a senior individual contributor role with hands-on ownership of complex, cross-team programs.
Responsibilities
Own programs across internal tooling and framework teams from initiation through delivery, with clear scope, priorities, milestones, outcomes, and accountable owners.
Translate developer, quality engineering, and release management needs into technical requirements and execution plans with engineering partners.
Support development team release management processes by aligning schedules, decisions, risks, and handoffs across participating teams.
Drive prioritization and decisions that balance developer impact, technical constraints, capacity, and delivery timing.
Identify risks early, lead mitigation, and escalate issues with clear options and trade-offs.
Facilitate Scrum ceremonies and adapt Agile practices to help teams plan, execute, and improve their work.
Communicate program health, progress, risks, and decisions to technical partners and senior leaders across regions.
Improve processes and tools that reduce manual coordination and make application onboarding and release more predictable.
Complete an orderly transition with documented decisions, remaining risks, and clear ownership for ongoing work.
Required qualifications
5–7+ years of technical program management, program management, or closely related experience, with demonstrated ownership of complex, interdependent software programs.
Prior hands-on Scrum Master experience and a strong understanding of Agile ceremonies and team execution.
A background in software development or quality engineering, with practical understanding of system design, testing, and delivery workflows.
Ability to work with engineers on architecture concepts, system integrations, CI/CD processes, and technical trade-offs across the software development lifecycle.
Experience coordinating delivery and release readiness across multiple teams with competing priorities and dependencies.
Experience aligning globally distributed, cross-functional teams and influencing decisions without direct authority.
Strong written and verbal communication with technical and nontechnical audiences, including senior leadership.
A record of navigating ambiguity, resolving risks, and driving programs through deployment and handoff.
Preferred qualifications
A bachelor's degree in a technical field or equivalent practical experience.
Experience with internal developer tools, application onboarding portals, engineering frameworks, or quality engineering workflows.
Experience supporting release management processes and CI/CD gating across multiple systems.
Experience applying Scrum, Kanban, or other Agile approaches to programs involving several teams.
Experience improving program management practices, tooling, reliability, or delivery efficiency.
What success looks like
The internal development teams have clear plans and decisions, with risks and dependencies addressed early.
Application developers, quality engineering developers, and release managers spend less time on manual coordination and have a clearer view of application status and next steps.
The development team's release management process has dependable milestones, readiness criteria, communication, and ownership across teams.
Stakeholders trust the program's reporting and decision process, even when priorities or technical constraints change.
Teams retain useful improvements to their delivery practices and a complete handoff for ongoing work.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated Ontario base pay range for this role is listed below.
$72.08
—
$108.15 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE ROLE
Reporting to Wealthsimple’s Manager, Mortgage Compliance,, the selected mortgage broker will be responsible for connecting clients with mortgage solutions and driving business growth. No pre-existing book of business is required.
Our ideal hire has a builder mindset, is detail-oriented, action-oriented, and proactive. They own their role and continuously help identify ways to improve processes and controls while mitigating risk. It is essential that this person manages time well, keeps on top of deliverables, and has the potential to grow with us. Must be a licensed mortgage broker in Quebec. Experience in lending products or other sales functions is a strong plus. Experience handling high volume sales pipelines is ideal.
COMPENSATION & BENEFITS
- This is a commission-based role, offering substantial earning potential. Details of the commission structure will be discussed during the interview process.
- This role does not qualify for the benefits listed under the "Why Wealthsimple?" section below.
KEY CAPABILITIES/RESPONSIBILITIES:
In this role, the candidate will have the opportunity to:
- Build and maintain strong client relationships, providing expert advice, and guiding clients through the mortgage process.
- Identify and pursue new business opportunities, leveraging their industry knowledge.
- Partner with Wealthsimple's legal, compliance, product, and marketing teams to ensure all activities align with regulatory requirements and company objectives.
- Stay informed about regulatory developments, industry trends, and emerging risks.
- Track and analyze their sales performance, identifying areas for improvement and growth.
SKILLS WE’RE LOOKING FOR:
- Mortgage Guru:They love being a mortgage broker. Guiding clients through their mortgage journey is their passion and they always put client experience first.
- Problem-solving: If something seems off, they want to figure out what’s going on; they enjoy navigating uncertainty, bringing clarity to ambiguity, and don’t wait for a playbook to be written.
- Proactive Action Oriented: They act without being told what to do, taking full ownership of work and proactively seeking help and input when needed to provide well-supported solutions.
- Efficiency: They can produce significant output with minimum wasted effort; they find the path of least resistance to problem definition, solution, and execution.
- Strong written and verbal communication: Speaks plainly and truthfully. Communicates complex ideas in a simple and easy-to-understand way for any audience.
- Honesty/integrity: Doesn't cut corners; does what is right, not what is politically expedient.
- Relevant experience: Demonstrated success in a commission-based sales role, preferably within the mortgage industry.
- AMF mortgage broker license: Candidates must have a mortgage broker license delivered by the AMF, in good standing.
À PROPOS DU POSTE
Relevant du Gestionnaire, Conformité hypothécaire (Courtier Dirigeant) de Wealthsimple, la personne retenue sera responsable d’accompagner les clients dans la recherche de solutions hypothécaires adaptées à leurs besoins et de contribuer à la croissance de nos activités. Aucun portefeuille de clients existant n’est requis.
La personne idéale possède un esprit entrepreneurial, fait preuve de rigueur, est orientée vers l’action et prend les devants. Elle assume pleinement ses responsabilités et cherche continuellement à améliorer les processus et les contrôles tout en réduisant les risques. Elle doit faire preuve d’une excellente gestion du temps, assurer un suivi rigoureux de ses dossiers et démontrer un potentiel d’évolution au sein de l’entreprise.
La personne doit détenir un permis de courtage hypothécaire valide au Québec. Une expérience dans les produits de financement ou dans d’autres fonctions liées à la vente constitue un atout important. De l’expérience à gérer un pipeline de vente à haut volume est idéal.
RÉMUNÉRATION ET AVANTAGES SOCIAUX
- Ce poste offre une rémunération à la commission, avec un potentiel de revenus important. Les détails de la structure de rémunération seront présentés au cours du processus d’entrevue.
- Ce rôle ne qualifie pas pour les bénéfices énumérés sous la section « Pourquoi Wealthsimple » ci-dessous.
PRINCIPALES RESPONSABILITÉS
Dans le cadre de ses fonctions, la personne retenue aura l’occasion de :
- Établir et entretenir des relations solides avec les clients, leur offrir des conseils d’expert et les accompagner à chaque étape de leur parcours hypothécaire.
- Repérer et saisir de nouvelles occasions d’affaires en mettant à profit sa connaissance du secteur hypothécaire.
- Collaborer avec les équipes juridiques, de conformité, de produits et de marketing de Wealthsimple afin de veiller à ce que toutes les activités respectent les exigences réglementaires et les objectifs de l’entreprise.
- Se tenir au courant des changements réglementaires, des tendances du secteur et des risques émergents.
- Suivre et analyser ses résultats de vente afin de cibler les occasions d’amélioration et de croissance.
COMPÉTENCES ET QUALITÉS RECHERCHÉES
- Guru de l’hypothèque : Vous adorez votre métier de courtier hypothécaire. Accompagner les clients dans leur parcours hypothécaire vous passionne et vous placez toujours l’expérience client au cœur de vos priorités.
- Résolution de problèmes : Lorsqu’une situation semble anormale, vous cherchez à en comprendre la cause. Vous êtes à l’aise dans l’incertitude, savez clarifier les situations ambiguës et n’attendez pas qu’on vous fournisse un guide pour passer à l’action.
- Proactivité et sens de l’initiative : Vous prenez des initiatives sans attendre qu’on vous dise quoi faire. Vous assumez pleinement vos responsabilités et sollicitez de manière proactive l’aide et les conseils nécessaires pour proposer des solutions réfléchies et bien fondées.
- Efficacité : Vous êtes capable de produire des résultats importants en minimisant les efforts inutiles. Vous privilégiez les approches simples et efficaces pour cerner les problèmes, trouver des solutions et les mettre en œuvre.
- Excellentes aptitudes en communication écrite et orale : Vous communiquez avec clarté, franchise et transparence. Vous savez vulgariser des concepts complexes et les rendre accessibles à différents publics.
- Honnêteté et intégrité : Vous ne prenez pas de raccourcis au détriment de la qualité ou de l’éthique. Vous faites ce qui est juste, même lorsque ce n’est pas la solution la plus facile ou la plus avantageuse sur le plan politique.
- Expérience pertinente : Vous avez démontré votre capacité à réussir dans un poste de vente rémunéré à la commission, idéalement dans le secteur hypothécaire.
Permis de courtage: Les candidats doivent avoir un permis de courtage hypothécaire délivré par l’AMF, en bonne et due forme.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
• Координировать проекты, направленные на развитие продукта, повышение конверсии, улучшение показателей одобрения, управление рисками и удержание клиентов. • Организовывать взаимодействие между командами разработки, маркетинга, Risk Management и операционного направления.
ОфисПафос; Анализировать продуктовые показатели и бизнес-метрики, проверять гипотезы и находить возможности для улучшения результатов
Location: Intellias
Meet your recruiter
Diana Meneses
diana.meneses@intellias.com
https://www.linkedin.com...
Vacancy details
Information Security
Security Engineer
Senior
United States
Remote
APPLY NOW
REFER A FRIEND
Dive deep into Digital! For 20 years Intellias has been developing top-tier digital solutions for the world’s leading companies, keeping them in line with the latest technology trends. Join in and provide innovations for the future!
What project we have for you
The Application Security Engineer maintains independence from the development teams, reporting to our Cybersecurity Business Analyst, but would spend most of their time working with the Dev and DevOps teams. Their focus would be:
Implementing and configuring SAST (static application security testing) and DAST (dynamic application security testing) across our web properties, including TOA, APIs, AFB, and the Project One stack.
Integrating security checks into our CI/CD pipelines.
Working with the teams to ensure secrets are handled securely and building rotation practices in line with our policies and standards.
Helping teams understand, prioritize, and remediate the findings these tools produce.
What you will do
Select, deploy, and tune SAST tooling across our repositories, integrating scans into pull requests and CI/CD pipelines with practical quality gates.
Implement and operate DAST scanning against our web applications and APIs in staging and production-like environments.
Add software composition analysis and dependency scanning to track vulnerable open-source components.
Reduce false positives and alert fatigue through rule tuning, baselining, and severity thresholds so developers trust the results and act on them.
Recommend and implement secrets management solutions and practices that align with our existing policies and standards for storing, distributing, rotating, and auditing secrets.
Deploy secret scanning in repositories, commit hooks, and pipelines to catch hardcoded credentials before they ship, and partner with DevOps to remove long-lived credentials from pipelines, configurations, and infrastructure-as-code.
Lead the response when secrets are exposed: revoke, rotate, assess impact, and fix the root cause.
Triage findings from scanners, penetration tests, external reports, and internal reviews, prioritizing by exploitability, exposure, and business impact rather than raw severity scores.
Work directly with developers and DevOps engineers to understand root causes, propose practical fixes, and agree on realistic remediation timelines.
Track findings to closure in the teams’ existing workflow tools, and define and enforce remediation SLAs by severity.
Identify recurring vulnerability patterns and address them at the source through shared libraries, secure defaults, and pipeline guardrails.
Perform manual code reviews and targeted security testing on high-risk features such as authentication, file uploads, and APIs.
Provide clear, actionable remediation guidance with code-level examples, and contribute to secure coding standards aligned to OWASP Top 10 and ASVS.
Participate in design and architecture discussions to provide security input and threat modeling for new features and services.
Build the roadmap, processes, and tooling strategy for a new application security function, including build-versus-buy recommendations and vendor evaluations.
Define and report application security metrics to security leadership, such as scan coverage, mean time to remediate, and open critical and high findings.
Support audit and compliance requirements related to secure development, and contribute to incident response for application-layer security events.
What you need for this
Required Qualifications:
BA/BS in Computer Science, Information Technology, Cybersecurity, or a related field, with 5+ years of experience in application security, product security, or a security-focused engineering role, or equivalent practical experience.
Hands-on experience deploying and operating SAST and DAST tools in CI/CD pipelines, including tuning them for accuracy.
Experience implementing secrets management and secret scanning in a production environment.
Strong knowledge of web application vulnerabilities (OWASP Top 10, CWE Top 25) and how to remediate them in code.
Working knowledge of authentication and identity management workflows and protocols (e.g., SAML, OAuth 2.0, OpenID Connect, SSO, session management) and the common security flaws in how they are implemented.
Ability to read and review code in at least one modern language (e.g., Python, JavaScript/TypeScript, Java, C#, Go).
Working knowledge of CI/CD platforms (e.g., GitHub Actions, GitLab CI, Jenkins) and DevOps practices.
Demonstrated experience working with developers to fix security issues, not just report them.
Preferred Qualifications:
Experience building or significantly maturing an application security program from scratch.
Experience with threat modeling methodologies such as STRIDE or PASTA.
Experience with cloud and container security (e.g., Microsoft Azure, AWS, or GCP; Docker and Kubernetes).
Experience with infrastructure-as-code security scanning and API security testing.
Experience evaluating security tooling, including build-versus-buy decisions.
Familiarity with security compliance frameworks such as SOC 2, and with supply chain security concepts such as SBOMs and SLSA.
Relevant certifications such as GWAPT, OSWE, CSSLP, or equivalent.
Skills & Competencies:
Strong systems thinking, with the ability to embed security controls into engineering workflows without slowing teams down.
Sound judgment to prioritize findings based on real risk and to explain trade-offs to both engineers and leadership.
Excellent written and verbal communication, with the ability to produce clear, actionable remediation guidance and documentation.
Collaborative, pragmatic approach to influencing teams without direct authority.
Ability to move effectively between hands-on technical work and program-level planning.
Ability to work independently and drive initiatives through ambiguity in a function that is new to the organization.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: Sweden - Remote
About the Company
In the coming decades, demand for critical minerals such as copper, lithium, and cobalt will continue to grow. These minerals are needed to build electric infrastructure, vehicles, data centers, and electronics. However, the mining industry is making 10x fewer discoveries per dollar spent on exploration compared to 30 years ago because the easy-to-find, near surface deposits have largely been discovered.
KoBold was founded to be the first AI native mineral exploration, mine development, and technology development company. Our goal is to turn mineral exploration into a repeatable science to discover the minerals the world needs—by integrating artificial intelligence, human intelligence, and new technology. Our multidisciplinary teams of data scientists, engineers, and geologists work together to build data systems, design new sensors, and establish industry-leading workflows to develop and test subsurface predictions on our exploration projects.
Our first discovery, Mingomba, is a high-grade copper deposit in Zambia, found after spending materially less than industry average. We are developing Mingomba with the same technical rigor that we apply to exploration. The Mingomba team brings together mine and processing engineers, geologists, data scientists, software engineers, and community, health & safety, construction, and operations specialists. By combining industry knowledge and cutting edge technology, we are developing Mingomba into a world class project that has safer and more predictable outcomes for ourselves, partners, and communities. It is expected to create thousands of good jobs for generations.
KoBold runs exploration programs in eight countries, all with the potential for another discovery.
KoBold is privately held; investors include institutional asset managers T. Rowe Price and Canada Pension Plan Investments; technology venture capitalists Andreessen Horowitz, Breakthrough Energy Ventures, BOND Capital, Durable Capital, StepStone, and Standard Investments; and strategic natural resources companies BHP and Mitsubishi.
About the Role
In the role of Field Operations Lead, you will plan and execute our field activities in Sweden to meet our business objectives without causing harm to our people, our contractors and partners, or the communities and environments where we operate. You will report to our Field Operations Director North America & Europe and other members of the operations and exploration team. Your primary responsibility will be to serve as the leader of field operations for 1–3 projects per year across Sweden and potentially other Nordic or European jurisdictions.
Responsibilities
Plan
Lead planning of complex exploration projects and moderate-scale development programs in Sweden, including drilling campaigns, electromagnetic surveys, and reconnaissance programs
Lead 1–3 concurrent projects of varying size, complexity, and jurisdiction, with accountability for planning and execution
Lead procurement strategies: contractor selection, bid evaluation, benchmarking, and contract administration for Sweden-based programs
Develop detailed project-level risk and hazard identification, risk assessments, mitigation plans, and critical control implementation, with particular attention to Swedish winter construction conditions
Lead project kick-offs with integrated teams and contractors, covering scope, execution strategy, and risk management
Contribute collaboratively to data collection planning during Phase 4a of the Exploration Project Lifecycle
Generate creative field operations scenarios outside conventional boundaries that lead to efficient programs
Execute
Lead end-to-end execution of assigned projects from mobilization through demobilization and closure
Provide strong leadership during changing field conditions, including Arctic and sub-Arctic weather events
Track and forecast production rates, spend profiles, and resource requirements
Manage and direct all field activities: lead contractor performance evaluation, feedback, and improvement
Maintain daily contact with and monitor the status of KoBold personnel and contractors while in the field; maintain close communication with the Project Geologist, Project Data Scientist, and the Senior Project Planner
Close
Lead site remediation and rehabilitation activities per Swedish regulatory standards
Lead contractor performance reviews and lessons learned to drive continuous improvement
Compliance and Stakeholder Engagement
Lead execution within regulatory compliance, monitoring, and reporting in accordance with Swedish mining and environmental legislation (including the Mining Act 621/2011 and Environmental Protection Act), EU regulations, and the practices of our joint venture partners
Ensure execution is done within Swedish permitting processes, land access agreements, community relations, third-party agreements, and any joint venture requirements
With leadership direction and support, represent KoBold Metals with local Swedish stakeholders, including communities, landowners, municipal authorities, and environmental bodies
Process Improvement and Mentoring
Create ways of working that allow us to continue to work more effectively and to be nimble so that we can support machine-learning-driven dynamic field programs, where we adapt our plan based on the data we collect at each stage
Mentor Field Operations Supervisors: ensure field operations follows KoBold’s systems, practices, and leading industry standards
Qualifications
Required
At least 12 years of experience conducting field operations in mineral exploration and mining, oil and gas, or a related industry, with demonstrated progression in complexity and responsibility
Advanced knowledge of construction methodology, including winter and frozen-ground construction (tracks, pads, ice roads) relevant to Nordic operating environments
Advanced understanding of helicopter-supported exploration, including utilization optimization and emergency response considerations
Strong understanding of procurement processes: RFP development, bid evaluation, and contract administration
Strong understanding of rehabilitation and closure planning
Demonstrated commitment to health and safety standards, including incident management, root cause analysis, and corrective action implementation and verification
Strong conceptual knowledge of all HSE, Land and Permitting, Legal, and Business Development systems as applied to exploration projects
Ability to manage and supervise KoBold staff and contractors on all aspects of field activities, including complex and higher-risk field programs
Ability to design complex field programs including scope, cost estimates, risk assessments, procurement, and project execution plans
Ability to prepare complete and accurate deliverables based on the Exploration Project Lifecycle and synthesize findings for integrated project teams and leadership
Ability to work in remote and isolated locations for extended periods of time, including Swedish Norrbotten and other Nordic environments
A high degree of independence and the ability to work effectively with limited supervision
Must speak, read, and write in Swedish and English; additional language skills are of benefit
Valid First Aid Certification (Level 3 or Wilderness First Aid preferred)
Preferred
Recognized internally or externally as a subject matter expert in field operations across at least two operation types (e.g., drilling, EM surveys, civil works)
Material understanding of data science products (e.g., catchment analyses) and their appropriate uses in exploration
Experience with Swedish and/or Nordic regulatory frameworks governing exploration operations
Experience working on projects with dedicated exploration teams including both Geologists and Data Scientists, demonstrating sustained partnership and effective interdisciplinary collaboration
Familiarity with project management principles and managing projects remotely across multiple jurisdictions
Experience with logistics tied to complex remote operations in cold-weather environments, including helicopter, weather, camps, chartered flights, and drilling operations
Finnish or other Nordic language skills are an asset
What We Value
Sustained partnership with exploration teams, including both Geologists and Data Scientists, on one or more exploration projects
Effective communication with team members across Geology, Data Science, HSE, Aviation, Legal, Community Relations, and Land and Permitting
Perpetuating KoBold’s ethical standards through your own actions and in communicating with others
Leading constructive field operational dialogue with colleagues; offering ideas freely and being willing to be wrong
Receiving constructive and critical feedback well and providing constructive input and guidance to others
Recognizing and elevating the team’s contributions, both in the field and to leadership, reinforcing a culture where strong work is visible and valued
Interest in contributing broadly to the success of the company and eagerness to pitch in where needed
What to Expect
Joining KoBold means getting the opportunity for hands-on exposure to our exploration projects around the world. All employees are expected to travel to project sites, with a minimum of one week per year. Field-facing and technical roles spend significantly more time in the field.
KoBold Metals is an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunities for people of any race, color, ancestry, religion, sex, gender identity, sexual orientation, marital status, national origin, age, citizenship, disability, or veteran status.
This position is a Full-time Contract role.
Location: KoBold is a remote-first workplace. All candidates should be legally authorized to work in one of the following countries: Sweden or Finland.
Compensation ranges are listed in USD. If you are based outside the US, the range may not translate directly: US pay reflects a different market with different competitive dynamics, so we benchmark roles against the local market rather than converting the listed figure.
Location: Austin, TX
About Us
Infinitum is revolutionizing the future of motors with our patented Aircore technology — delivering superior performance in half the weight and size, while reducing the carbon footprint compared to traditional motors. Our solutions open up sustainable design possibilities for smaller, lighter, and quieter machines, improving quality of life while conserving energy and reducing waste. Headquartered in Austin, Texas, we are driven by innovation and a commitment to making a positive global impact. Learn more at goinfinitum.com
Position: Master Scheduler
Location: North Austin, Texas (Onsite)
Reports To: Supply Chain Planning Manager
Direct Reports: Materials Planner – Motors; Materials Planner – Fan Systems
Travel: As required, including Ramos Arizpe, Mexico
Position Summary
The Master Scheduler is responsible for translating customer demand, forecasts, backlog, and long-range business requirements into an executable, capacity-constrained master supply plan across Infinitum’s Motor and Fan Systems operations. The role owns the Master Production Schedule and provides a forward-looking view of supply, capacity, inventory, and material constraints to support reliable customer commitments.
The Master Scheduler is the primary Supply Chain point of contact for Sales Operations / Customer Service for product availability, customer requested dates, and supply commitments. The role leads two Materials Planners located in Ramos Arizpe—one supporting Motors and one supporting Fan Systems—and serves as the focal point for coordinating supply between Motor manufacturing and the Fan Systems contract manufacturing network.
Key Responsibilities
- Translate customer orders, forecasts, backlog, and long-range demand into an integrated Master Production Schedule for Motors and Fan Systems.
- Review customer requirements against available inventory, manufacturing capacity, material availability, supplier constraints, and production lead times before establishing supply commit dates.
- Serve as the primary Supply Chain interface with Sales Operations / Customer Service for product availability, customer requested dates, committed dates, pull-ins, expedites, and delivery-risk communication.
- Provide realistic and executable customer delivery commitments using available-to-promise and capacity-to-promise principles; escalate requirements that cannot be supported and provide recovery or alternative scenarios.
- Review long-range demand against manufacturing capacity, labor, equipment, supplier constraints, and Contract Manufacturer capabilities; identify capacity gaps early enough to support mitigation decisions.
- Develop and maintain capacity outlooks by product family and planning horizon and support annual operating plans, forecast reviews, and long-range capacity planning.
- Coordinate supply between the Materials Planner – Motors and Materials Planner – Fan Systems to ensure Motor production supports both direct Motor demand and Fan Systems requirements.
- Establish priorities and allocation recommendations when available Motor supply cannot fully support all customer and Fan Systems requirements.
- Ensure Fan Systems motor requirements are incorporated into the Ramos Arizpe Motor production plan with sufficient lead time to support Contract Manufacturer schedules and customer commitments.
- Lead and develop the two Materials Planners; establish planning standards, priorities, operating cadences, escalation requirements, and accountability for schedule adherence and material availability.
- Review planner-generated material plans, shortage reports, inventory risks, and production schedules for alignment with the Master Production Schedule and business priorities.
- Lead cross-functional demand-versus-supply and production planning reviews with Sales Operations, Purchasing, Manufacturing, Contract Manufacturing, Logistics, Import/Export, Engineering, Quality, GTM, and Finance.
- Identify supply, material, capacity, supplier, logistics, and Contract Manufacturer constraints and drive timely recovery plans, escalation, and executive visibility.
- Coordinate with Purchasing on long-lead materials and supplier constraints; with Engineering on ECO/MCO transitions and NPI; and with Logistics/Fulfillment on product availability and shipment requirements.
- Maintain and govern master scheduling parameters within ERP/MRP and planning systems, including planning horizons, lead times, production rates, capacities, lot sizes, and scheduling rules.
- Support implementation and optimization of NetSuite, Kinaxis, dashboards, reporting automation, and exception-based planning processes.
- Develop and maintain planning reports and KPIs covering customer commitments, OTIF, master schedule attainment, schedule adherence, capacity utilization, material availability, backlog, forecast alignment, and inventory health.
- Conduct root-cause analysis of missed schedules and customer commitments and drive corrective actions that improve planning reliability and execution.
Qualifications & Experience
Required
- 7+ years of progressive experience in master scheduling, production planning, supply planning, materials planning, production control, or manufacturing supply chain.
- Demonstrated experience creating and managing a Master Production Schedule in a manufacturing environment.
- Strong experience balancing customer demand with manufacturing capacity, material availability, inventory, and lead-time constraints and establishing reliable delivery commitments.
- Strong knowledge of MRP, BOMs, capacity planning, production scheduling, inventory management, ATP/CTP concepts, and supply-demand balancing.
- Experience coordinating multiple manufacturing operations, product lines, or external manufacturing partners.
- Demonstrated people leadership or experience directing planning teams and cross-functional planning activities.
- Strong ERP/MRP experience; NetSuite, Oracle, SAP, or similar systems.
- Advanced Excel skills, including PivotTables, XLOOKUP/VLOOKUP, data analysis, management of large data sets, and familiar with AI tools.
- Strong analytical, communication, and stakeholder-management skills with the ability to make and communicate supply decisions under competing priorities.
Preferred
- Experience with motors, Fan Systems, HVAC equipment, electromechanical products, electronics, or other complex manufactured products.
- Experience coordinating vertically integrated manufacturing where one operation supplies components or subassemblies to another, including Contract Manufacturers and consigned-material models.
- Experience supporting manufacturing operations in the United States and Mexico.
- Experience with advanced planning systems such as Kinaxis and familiarity with Arena or another PLM system and ECO/MCO processes.
- Experience with AI tools, Power BI, DAX, and planning/reporting automation.
- APICS CPIM, CSCP, or similar supply chain certification; bilingual English/Spanish is a plus.
Competencies That Win in This Role
- Customer commitment discipline: makes commitments based on executable capacity, materials, and supply—not optimism.
- End-to-end planning mindset: understands the dependency between customer demand, Motors, Fan Systems, suppliers, manufacturing capacity, and inventory.
- Forward-looking risk management: identifies supply and capacity constraints before they affect customer commitments.
- Decisiveness and prioritization: makes clear allocation and scheduling decisions when demand exceeds available supply.
- Cross-functional influence: aligns Sales Operations, Manufacturing, Purchasing, and other stakeholders around one credible supply plan.
- Leadership and analytical rigor: develops planners, establishes accountability, and converts complex data into clear business decisions.
Key Performance Indicators
- Customer On-Time Delivery / OTIF and customer requested date vs. committed date performance.
- Master Production Schedule attainment and production schedule adherence.
- Backlog and past-due customer orders.
- Capacity utilization and timely visibility of constraints.
- Material availability / build readiness.
- Forecast-to-supply alignment and inventory health.
- Timeliness and accuracy of supply-risk escalation and customer commitment updates.
Why Join Infinitum
- Be part of a sustainability-driven company transforming the motor industry.
- High-visibility role directly tied to customer delivery performance and growth.
- Opportunity to help scale Infinitum’s integrated supply planning and manufacturing operating model.
- Direct exposure to advanced product design and manufacturing execution in a mission-driven company.
- Comprehensive Health Coverage (Medical/Dental/Vision)
- Short-Term & Long-Term Disability Coverage
- Health Savings Account (HSA) - includes employer contributions.
- Flexible Spending Account (FSA) & Limited Purpose Flexible Spending Account
- 401(k) - Traditional and Roth
- Open Paid Time Off (PTO)
- 12 Paid Holidays
- Community give-back opportunities.
- Career growth with exposure to cutting-edge manufacturing supply chain technologies.
Infinitum embraces diversity and is an equal opportunity employer.
Agency representatives, we appreciate your interest, but we've got this!
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We’re hiring a Researcher, AI Evaluations to join AI Insights within Figma’s Research team. This is a senior individual contributor role with no direct reports, reporting to the AI Insights lead and working directly with AI Research within AI Platform. You’ll strengthen the team’s model, agent system, and evaluation work through hands-on studies, clear rubrics, and reliable measures of quality that reflect user needs, and your findings will guide model and product improvements.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Own evaluation research for priority AI Research workstreams. Define quality criteria, design studies, analyze results, and recommend actions
Build rubrics, representative evaluation datasets, benchmarks, and quality thresholds that reflect user needs and expert design judgment
Work with AI Research and Modeling Platform engineers to integrate validated methods into repeatable evaluations and regression tests
Explain quality, failure patterns, and uncertainty. Recommend actions that guide model selection, model improvements, product priorities, and release decisions
Validate automated graders against human ratings, including LLM-as-judge methods that use a large language model to score outputs. Identify bias, gaps, and uncertainty
Connect user research with AI Research’s model development work. Share reusable methods, review work, and mentor peers
We’d love to hear from you if you have:
7+ years of experience in research, applied research, or a related field, with a proven track record of independently leading complex evaluation projects and delivering measurable impact
Hands-on experience evaluating AI products, with demonstrated ability to translate evaluation findings into meaningful model and product improvements
Expertise in designing human evaluations, scoring rubrics, datasets, and benchmarks, including measuring inter-rater agreement and validating automated graders
Strong qualitative and quantitative research skills, with the ability to analyze data, interpret uncertainty, and draw actionable insights into model behavior and performance
Excellent problem-solving and stakeholder management skills, with the ability to navigate ambiguity, prioritize risks, balance speed with rigor, and deliver recommendations that influence cross-functional decisions
While it’s not required, it’s an added plus if you also have:
Experience integrating automated evaluations and regression testing into engineering workflows, with familiarity in tools such as Braintrust, LangSmith, DeepEval, or equivalent platforms
Proven ability to develop scalable, reusable evaluation frameworks and drive the adoption of consistent quality standards across teams
Background in product design, product management, data science, or engineering, with familiarity in Figma or similar design and developer tools
Strong statistical expertise in sampling, significance testing, and agreement metrics, with experience conducting experiments or analyzing performance metrics for AI-powered features
Advanced training in a quantitative or behavioral discipline, gained through formal education or equivalent hands-on experience
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$250,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Arizona_Remote
RESPONSIBILITIES:
Overall, this position is responsible for: (1) leading the quality assurance (QA) program to ensure the integrity and consistency of all site plans, (2) owning the vendor management strategy and performance of design, engineering and permitting firms across our multi-state footprint, (3) providing senior technical and organizational leadership for the Design and Engineering team, and (4) establishing scalable standards, processes, capacity plans and performance measures that support business growth and successful project delivery. More specifically this position will:
Lead, develop and manage the in-house Design and Engineering team, establishing clear priorities, performance expectations, technical standards and accountability for QA prior to submittals, updated redlines and as-built finalization.
Provide senior-level oversight and direction for engineering matters including design, planning, permitting, traffic studies, reporting and artifact management, serving as an escalation point for complex technical issues.
Build and maintain strategic relationships with consultants, municipalities, development communities, regulators and industry groups, representing the organization on complex or high-impact engineering matters.
Partner with project managers and cross-functional leaders to establish delivery strategies and execute internal and external projects from design through completion, proactively addressing risks, dependencies and resource constraints.
Establish and govern engineering techniques, procedures, criteria and design standards, applying advanced analysis, interpretation and judgment to complex or non-routine engineering challenges.
Provide leadership across functional elements of the company's engineering and project execution initiatives, ensuring Design and Engineering priorities are aligned with operational and business objectives.
Oversee review of infrastructure and utility plans to ensure compliance with Design Guidelines, Specifications, applicable codes and regulatory requirements.
Develop and execute the Design and Engineering functional strategy, annual priorities and roadmap in alignment with Construction Operations and broader business objectives.
Own workforce and capacity planning for the function, including resource allocation, consultant utilization, workload balancing and recommendations for future staffing needs.
Establish key performance indicators and operating metrics for quality, cycle time, permitting performance, vendor performance and engineering delivery; use data to identify trends and drive continuous improvement.
Lead vendor strategy, selection, onboarding, performance management and governance for external design, engineering and permitting partners, including accountability for quality, responsiveness, cost and service levels.
Partner with leadership on departmental budgets, forecasts and cost-management initiatives, identifying opportunities to improve engineering efficiency and optimize internal and external spend.
Drive standardization and continuous improvement of design, engineering, permitting, document-control and QA/QC processes across markets while accommodating state and local requirements.
Identify and mitigate technical, regulatory, permitting and delivery risks; establish escalation paths and lead resolution of high-impact issues that may affect project schedules, cost, quality or compliance.
Serve as a senior technical advisor to Construction Operations and cross-functional business partners, providing recommendations that balance engineering requirements, operational needs, customer commitments and business objectives.
Lead, coach and develop managers and individual contributors as applicable; build technical depth, establish development plans, support succession planning and strengthen organizational capability.
Influence cross-functional planning and decision-making with Construction, Project Management, Operations, Sales, Legal, Procurement and other stakeholders to improve end-to-end project execution.
Evaluate emerging engineering practices, tools and technologies and sponsor improvements that increase scalability, quality, automation and productivity across the Design and Engineering function.
Provide executive-ready updates on engineering performance, major risks, resource needs, strategic initiatives and recommended actions.
Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of federal and key states law, as well as regulations governing engineering practices and techniques in states we do business.
Ability to interpret, understand, and apply engineering standards and procedures, applicable federal and state rules and regulations, and company policies and procedures.
Consults with municipal, county, state, and federal agency officials regarding plans and priorities for existing and future programs.
Demonstrated ability to lead through influence across multiple functions, geographies and levels of the organization.
Strong business and financial acumen with the ability to connect engineering decisions to cost, schedule, risk, customer and operational outcomes.
Ability to develop organizational strategy, translate strategy into measurable execution plans and communicate priorities effectively to technical and non-technical audiences.
Proven ability to build, coach and retain high-performing teams and develop future leaders.
Advanced vendor and consultant management skills, including performance governance, commercial awareness and accountability for service delivery.
Ability to communicate complex technical issues and recommendations clearly to senior leadership, customers, agencies and other stakeholders.
Ability to travel up to 25% of the time.
QUALIFICATIONS
B.S. in Civil Engineering, transportation planning or similar discipline
10+ years of progressive professional engineering experience, including traffic operations and engineering management, with significant experience leading teams and complex multi-market programs.
NY Professional Engineer (PE) license required (or ability to obtain)
5+ years of demonstrated people leadership experience, including developing technical talent, managing performance and leading through organizational growth or change.
Experience establishing and scaling engineering standards, QA/QC programs, vendor governance and operating processes across multiple jurisdictions.
Demonstrated success managing multiple concurrent priorities, complex stakeholder relationships and engineering programs with material schedule, cost, quality and compliance implications.
Experience with budgeting, resource planning, forecasting and performance metrics in an engineering, construction or project-delivery environment.
Additional state registration is highly desired (Arizona, California, Colorado, Florida, Georgia Illinois, Maryland, Virginia and Washington) or the credentials to achieve comity licensure in such states via a Model Law Engineer eligibility
Ability to get licensed in key states we operate in within a reasonable amount of time.
Proven success in the state & local government market sectors
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: San Francisco; Washington, D.C.; New York
Engagement: Contractor
Location and travel: San Francisco, New York, or Washington DC; travel to support in-person programs is expected.
About the Team
OpenAI Academy helps people build the knowledge and practical skills to use AI in their work and communities. Through hands-on workshops, online learning, and partnerships with trusted local organizations, we bring AI education to audiences with different needs, backgrounds, and levels of experience.
Within Global Affairs, the Academy team works with colleagues across Customer Education, Technical Success, Communications, and regional engagement teams to create useful learning experiences and lasting community relationships.
ABOUT THE ROLE
We’re looking for an Events & Community Manager to plan and deliver Academy programming and build relationships with the communities we serve. You will manage a portfolio of in-person and online workshops, working with local partners and internal teams from the first planning conversation through delivery and follow-up.
This is a hands-on role for someone who can earn a partner’s trust, turn an idea into a detailed plan, and keep the moving parts of an event on track. You will pair strong event production skills with thoughtful community engagement, helping participants find relevant learning opportunities and stay connected after a session.
IN THIS ROLE, YOU WILL:
- Own end-to-end delivery for assigned Academy events: scope, timelines, budgets, registration, participant communications, venues, vendors, technical requirements, and day-of execution.
- Work with host organizations to understand their audiences, define clear objectives, and confirm responsibilities, recruitment plans, and delivery readiness.
- Coordinate instructors, mentors, and volunteers, making sure they have the schedule, materials, preparation, and information they need.
- Partner with Academy’s learning and instructional colleagues to select appropriate content and adapt the format to the audience.
- Maintain relationships with community organizations, educators, workforce partners, nonprofits, and small-business networks before and after events.
- Coordinate relevant online programming and follow-up resources with Academy colleagues, connecting individual events to continued learning.
- Keep event records, calendars, expenses, and delivery trackers accurate; flag risks and decisions early.
- Gather attendance data and participant and partner feedback, share concise results, and improve the playbooks used across the team.
YOU MIGHT THRIVE IN THIS ROLE IF YOU:
- Have experience independently delivering both in-person and virtual events, including logistics, budgets, vendors, and live troubleshooting.
- Have built productive relationships with community organizations, education partners, nonprofits, or similar groups.
- Can turn broad goals into clear workplans and manage several programs without losing track of details or follow-up.
- Write clear partner communications and keep people informed when plans change.
- Bring sound judgment and a calm, practical approach to live events and competing priorities.
- Care about making learning accessible to people with different levels of technical experience.
- Are curious about AI and comfortable learning new tools; experience with AI literacy or community education is helpful.
Location: San Francisco; Washington, D.C.; New York
Engagement: Contractor
Reporting to: Academy Partnerships Lead
Location and travel: Remote within the U.S., with a preference for candidates based in San Francisco, New York, or Washington, DC; travel may be required for assigned Jams.
About the Team
OpenAI Academy works with nonprofits, educational institutions, community organizations, and other partners to bring practical AI learning to the people they serve. Our Community Trainer Program helps partners develop the capacity to deliver training, while Academy Jams bring participants together for hands-on learning and problem solving.
ABOUT THE ROLE
We’re looking for a Partner Operations contractor to run the day-to-day systems and coordination behind two parts of Academy: our train-the-trainer program and the delivery of Academy Jams. Reporting to the Academy Partnerships Lead, you will keep partner onboarding, cohort administration, records, communications, and program delivery organized and dependable.
This role combines detailed internal operations with hands-on event execution. You should enjoy maintaining accurate systems and closing every follow-up as much as helping a live event run smoothly. The Partnerships Lead sets partner strategy and commitments; you turn those commitments into clear workflows and reliable delivery.
IN THIS ROLE, YOU WILL:
- Run partner and participant onboarding for the Community Trainer Program, including intake, required information, cohort placement, scheduling, access requests, and timely follow-up.
- Maintain accurate partner, trainer, and cohort records across Academy’s approved systems, with clear owners, status definitions, and documentation.
- Coordinate invitations, calendars, reminders, materials, office hours, and participant communications throughout each cohort.
- Track prerequisites, attendance, assessments, teach-backs, and completion against criteria set by instructional colleagues; route readiness and credential decisions to the designated owners.
- Coordinate system access, data handoffs, and operational issues with internal teams and delivery partners, reconciling discrepancies before they affect participants.
- Build and maintain checklists, standard communications, dashboards, and operating procedures that make recurring work easier to execute and audit.
- Manage delivery workplans for assigned Jams, including partner follow-up, location readiness, registration, vendors, staffing, run-of-show materials, and day-of support.
- Coordinate with the Academy Partnerships Lead on partner commitments and with event and instructional colleagues on logistics, content readiness, and facilitator preparation.
- Track expenses, dependencies, and risks; escalate exceptions that require a decision and keep partners informed of next steps.
- Collect program and event feedback, close out records, and recommend improvements to onboarding, cohort operations, and Jam delivery.
YOU MIGHT THRIVE IN THIS ROLE IF YOU:
- Have experience in program operations, partner operations, training administration, or another role where accurate records and consistent execution matter.
- Have supported cohorts, partner networks, or recurring programs involving onboarding, scheduling, participant communications, and completion tracking.
- Notice missing information and conflicting records, and follow through until they are resolved.
- Are confident managing spreadsheets, shared databases, and program systems, with clear documentation and appropriate handling of participant information.
- Have hands-on experience coordinating in-person or hybrid events and can switch from detailed administration to live problem solving.
- Communicate clearly with partners and internal teams, including when you need to surface a missed deadline or unresolved dependency.
- Can prioritize across recurring operations and event deadlines and make capacity constraints visible early.
- Have worked in education, workforce development, nonprofit, or community programs; familiarity with train-the-trainer models is helpful.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
We are hiring a Sourcing Manager, Technology Services to join our high-performing procurement team! In this position, you will champion sourcing, contracting, and supplier management for Technology & Digital Services throughout Hasbro, Inc. and its subsidiaries and affiliated entities, including Wizards of the Coast, LLC — handling an expansive, multi-entity portfolio covering SaaS, cloud, infrastructure, hardware, network, data centers, security tools, managed services, and IT professional services.
You will work closely with Technology, Legal, Finance, and business partners across the enterprise to deliver outcomes that optimize speed, risk, and value. We adopt change, think big, and believe procurement is a strategic function — not just a back-office one. In this role, you will handle the entire sourcing process for Technology & Digital Services — from Requests for Quotation (RFQs) and Requests for Proposal (RFPs) through supplier assessment, negotiation, and contract finalization — while owning the full contract lifecycle, including renewal planning, auto-renewal management, risk identification, and compliance monitoring. Partnering with IT Security, Data Privacy, and Enterprise Architecture ensures every vendor meets our compliance and risk standards before contract execution.
On the commercial side, negotiating favorable terms — unit pricing, volume discounts, renewal price caps, payment terms, and Service Level Agreement (SLA) protections — goes hand in hand with capturing and reporting savings, cost avoidance, and working capital benefits through Hasbro's procurement savings framework. Spend data, market benchmarks, and vendor intelligence will inform your sourcing strategy and pricing decisions. Your procurement expertise will be key to delivering strong results across all sourcing activities. You will bring a proven track record of success and the ability to work effectively in a dynamic environment. You will build structured Supplier Relationship Management programs that drive accountability, performance, and continuous improvement, and champion sourcing processes and governance frameworks that scale across our enterprise.
Location and Work Arrangement
This role is based at our Boston, Massachusetts office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Deliver measurable procurement value through structured sourcing execution, cost optimization, and supplier performance management
Track and report efficiency using measurable savings and cost avoidance metrics to tell the complete value story
Balance speed, quality, and risk to meet business objectives without compromising governance
Build strong connections with cross-functional collaborators across creative, technology, legal, and finance teams
Influence without authority by bringing insight, structure, and solutions to sophisticated business needs
Operate with clarity and accountability in all sourcing and contracting activities, collaborating with suppliers in a mutually beneficial manner
Maintain Hasbro's ethical standards, financial controls, and governance expectations
Employ market data and spend analysis to formulate and carry out sourcing strategies with collaborators
Anticipate risks and opportunities to support balanced business growth
Champion the improvement of procurement approaches
Bring forward fresh insights, tools, and techniques to refine the sourcing and management of Technology & Digital services
Continue building procurement knowledge and apply it to sourcing and supplier management work
Share knowledge, mentor peers, and contribute to building procurement capability across the organization
What You'll Bring
Bachelor's degree or equivalent experience in Business, Supply Chain, Finance, or a related field
At least 5 years of relevant experience, or equivalent demonstrated experience, in procurement or category management concentrating on Technology & Digital Services categories — including software, SaaS, cloud, managed services, or IT professional services
Demonstrated knowledge of Enterprise Architecture, Software Development Processes, and Information Security and Data Privacy considerations in vendor selection and contracting
Proven experience leading sourcing initiatives, supplier negotiations, and varied collaborator engagement across multiple business units or legal entities
Strong analytical, organizational, and problem-solving skills with experience using spend data and market benchmarks to drive sourcing decisions
Ability to handle competing priorities in a collaborative, fast-paced environment
Excellent communication, influencing, and relationship-building skills across technical and non-technical audiences
Travel approximately 10%
What Sets You Apart
Experience with procurement platforms, contract lifecycle management systems, and spend analysis preferred
Familiarity with vendor risk management processes and tools preferred
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$97,700
—
$146,600 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Rwanda
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About the Role
GiveDirectly Rwanda is looking for a creative, skilled, and dependable Field Officer in Content Creation.
The Field Officer - Content Creation will be responsible for capturing, editing, and producing high-quality photo and video content that tells compelling stories about GiveDirectly's work and the experiences of the communities we serve.
We are looking for someone who is hands-on, has strong technical production skills, and can independently manage assigned content projects from filming through to final delivery. The ideal candidate combines creativity with attention to detail, takes ownership of their work, and is eager to continue developing their skills.
Key Responsibilities
1. Photography and Videography
Capture high-quality photographs and video footage during field visits, interviews, events, and other organizational activities.
Set up and operate cameras, microphones, lighting, and other production equipment.
Apply good composition, framing, lighting, and sound-recording techniques.
Work with the Content Team to plan shoots and ensure the required footage and photographs are captured.
2. Video Editing and Content Production
Edit raw footage into engaging, well-structured videos that communicate clear and compelling stories.
Produce content for different platforms, including social media, presentations, reports, and other communication channels.
Incorporate subtitles, graphics, music, transitions, and other visual elements where appropriate.
Edit and enhance photographs while maintaining authenticity and visual quality.
Ensure final content meets agreed quality standards, formats, and deadlines.
3. Storytelling and Content Quality
Turn interviews, field footage, and other material into engaging stories that reflect GiveDirectly's work and impact.
Work with colleagues to develop story ideas and identify the most effective ways to present content.
Review content for accuracy, clarity, consistency, and technical quality before submission.
Incorporate feedback and make revisions efficiently.
Ensure content respects the dignity, privacy, and experiences of recipients and follows organizational consent and safeguarding requirements.
4. Content Management and Team Collaboration
Organize and maintain raw footage, photographs, project files, and final edited content.
Manage assigned projects, prioritize tasks, and deliver work within agreed timelines.
Provide regular progress updates, respond promptly to work-related communications, and flag potential delays early.
Collaborate with colleagues across the Content, Program, and other relevant teams.
Take responsibility for production equipment and ensure it is properly maintained and handled.
Required Skills and Experience
Demonstrated practical experience in photography, videography, and video editing, supported by a portfolio of previous work.
Strong ability to operate cameras and basic audio and lighting equipment, with a good understanding of exposure, focus, framing, and sound recording.
Ability to independently edit raw footage into polished, engaging, and ready-to-publish content.
Experience using Adobe Premiere Pro and photo-editing software such as Lightroom or Photoshop. Knowledge of Adobe After Effects or DaVinci Resolve would be an advantage.
Good storytelling skills, including the ability to structure interviews and field footage into clear narratives.
Strong attention to detail, including video and audio quality, subtitles, pacing, and visual consistency.
Good organizational and time-management skills, with the ability to handle multiple assignments and meet deadlines.
Good communication skills and the ability to work collaboratively with colleagues and community members.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍UK Remote (with essential travel to our global offshore sites) | 💰£41,300 - £52,250 + Incentive Awards +
Benefits
✨
Our Global Ops Team ⭐️
At Monzo, our customers should receive great service regardless of where it is delivered. Successful partner programmes depend on understanding what is happening in practice and completing the detailed work required to move from an agreed plan to a delivered outcome.
The Partner Programme Delivery Lead exists to investigate the operational reasons behind thematic issues and drive the detailed delivery of agreed projects and workstreams. You will work with data, customer interactions, operational processes, teams and partners to uncover root causes, test assumptions and turn agreed actions into measurable results.
Delivery is expected at every level within the pillar. In this role, most of your time will be spent in the detail of investigation and execution, understanding the operational reasons an issue needs solving and completing the work required to drive the solution forward.
You may own a defined workstream within a larger Manager-led programme or independently deliver a smaller project where the direction, scope and intended outcome are already clear.
🔑 You’ll play a key role by...
Investigation and root cause analysis
Thematic scope & root cause assessment:
Investigate systemic partner-wide issues within agreed focus areas, testing hypotheses to isolate root causes from symptoms and determining whether issues are genuinely thematic or belong within specific domain ownership.
Quantitative data analysis:
Analyse multi-source operational datasets—including customer outcomes, complaints, quality scores, and workflow metrics—to spot underlying trends, exceptions, and performance patterns.
Qualitative field research & journey auditing:
Conduct on-site process shadowing, customer journey reviews, and direct interviews with frontline partner and Monzo teams to evaluate actual operational practices against intended process design.
Evidence synthesis & impact documentation:
Triangulate quantitative and qualitative findings to identify structural drivers (tools, policy, capability, or operating model), clearly documenting root causes, customer impacts, and required next steps.
Detailed project and workstream delivery
Workstream planning & direct execution:
Own the end-to-end delivery of assigned projects and workstreams, translating strategic approaches into detailed delivery plans (milestones, owners, dependencies) and actively executing hands-on tasks to drive momentum.
Cross-functional & partner alignment:
Serve as the day-to-day operational contact across Global Ops, GCOO, and partner teams—leading regular working sessions, setting clear delivery expectations, and constructively challenging missed commitments.
Risk governance & record management:
Proactively identify and resolve risks, issues, and dependencies early, escalating material blockers while maintaining transparent, accurate delivery records and baseline progress tracking.
Operational readiness & BAU handover:
Ensure implementation readiness, monitor post-launch performance to verify intended outcomes materialise, and support stabilisation through to formal transition into business-as-usual.
Insights, recommendations and business cases
Insight synthesis & evidence auditability:
Translate complex investigation findings into root-cause insights and actionable solutions, maintaining a robust evidence trail to validate strategic recommendations and decisions.
Business case & operational analysis:
Author business cases for smaller initiatives and supply detailed analytical inputs—covering costs, benefits, risks, and customer impacts—for Manager-led strategic proposals.
Product & Tech process optimisation:
Deliver operational analysis for Product and Technology proposals, evaluating system enhancements and process simplifications to optimise service delivery.
Leadership communications & stakeholder papers:
Draft clear updates, briefing papers, and executive presentation materials to synthesise analytical data and drive leadership decision-making.
Team and portfolio contribution
Portfolio mobility & cross-functional collaboration:
Partner closely with leads on strategic initiatives while retaining full ownership of assigned workstreams, flexibly deploying capacity across the portfolio as business priorities evolve.
Proactive risk & insight generation:
Identify emerging risks, operational patterns, and areas for investigation, sharing key learnings to refine future program design and global estate decisions.
Pillar standards & capability development:
Drive continuous improvement by establishing consistent analytical and workstream frameworks across the pillar, while proactively expanding expertise in outsourced operations, partner management, and data analytics.
Global on-site engagement:
Travel periodically within the UK and internationally to support on-site investigations, partner discovery, mobilisation, transitions, and operational stabilisation.
🤩 We’d love to hear from you if…
Essential experience independently delivering defined projects or substantial workstreams from initial planning through implementation and handover.
Clear history of working directly with external partners,
proving you would have the confidence to represent Monzo professionally in day to day delivery conversations.
Experience preparing delivery plans, analysis, updates, recommendations or business case content for stakeholder review.
Strong planning and organisation skills, with the ability to coordinate detailed actions, owners and dependencies while maintaining attention to quality.
Ability to travel within the UK and internationally when required.
We currently have sites in India, Romania and South Africa, with plans underway for the EU.
Strong analytical skills, with the ability to find, interpret and combine data from different sources to answer business questions.
Confidence using spreadsheets, reporting tools and operational data to identify patterns, test assumptions and measure outcomes.
An investigative mindset and the curiosity to understand how work operates in practice.
Experience or confidence undertaking customer interaction shadowing, case reviews, process observation and structured conversations with frontline teams.
The ability to complete structured root cause analysis and distinguish isolated examples from wider operational or partner themes.
Strong problem solving skills, with the ability to move from an unclear issue to evidence based findings and practical proposed actions.
The ability to work independently with limited oversight while recognising when a risk, decision or dependency requires escalation.
Strong stakeholder management skills, with the confidence to coordinate activity and challenge missed commitments across different teams.
Excellent written and verbal communication skills, with the ability to make detailed or complex information clear and accessible.
Sound judgement when balancing pace, customer outcomes, quality, risk, cost and operational practicality.
Experience working in an operational, regulated or customer sensitive environment.
Adaptability and resilience, with the ability to respond constructively when priorities, plans or available information change.
A collaborative approach and willingness to support colleagues across the wider portfolio while retaining accountability for your own delivery.
Experience working with outsourced operations, suppliers or third party partners would be valuable but is not essential.
Experience within financial services, global operations, project delivery, partner mobilisation, transition or customer experience analysis would also be beneficial.
🌈 The application journey has 4 key steps:
Application questions
30 minute Recruiter Call
Practical take-home task
Competency-based interview around Stakeholders and Values
🙌 What’s in it for you
💰
£41,300 - £52,250
+ Incentive awards +
Benefits
✨
📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!
Read our full list of benefits
.
Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com
🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged.
#LI-REMOTE #LI-NEM
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Argentina; Uruguay
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Release Engineer to join a Quality Engineering team managing production and internal beta releases for one of the world’s largest social platforms — over 430 million monthly users across iOS and Android. You’ll own release operations end to end, make release readiness decisions, assess risk to production users, and actively drive mitigation strategies in a fast-moving, high-velocity environment.
WHAT YOU’LL DO
- Manage all aspects of the internal beta and production app release process.
- Lead operations for production iOS and Android releases on a rotational basis.
- Communicate all key release milestones, requirements, and changes across the organization.
- Manage cross-functional relationships and ensure healthy communication among Engineering, QA, Design, and Release teams.
- Help build and maintain release and developer productivity dashboards.
- Write operational runbooks and documentation to support the Release team.
- Research new technologies and release management methodologies for internal tooling improvements.
- Continuously assess risk factors to production users and actively drive mitigation strategies.
- Conduct release readiness reviews, launch communications, and post-mortem meetings as required.
- Investigate, escalate, and drive solutions for emergent or complex technical issues.
- Provide after-hours support as necessary.
- Measure, monitor, and report on key release metrics weekly and ad hoc as needed.
REQUIRED SKILLS & EXPERIENCE
- 5+ years in a technical capacity with 2+ years in release management or TPM.
- Experience managing mobile application releases and a deep understanding of release management principles.
- 2+ years of development experience building web dashboards for internal metric tracking.
- Experience working with Python, Java, or a similar language.
- Experience working cross-functionally with globally distributed teams that have differing business priorities.
- Excellent written and verbal communication skills — able to influence and convey messages to a wide range of stakeholders.
- Strong analytical skills and experience using tools to visualize trends and monitor key metrics.
- Experience making critical decisions for complex technical issues in real time, considering timelines and urgency.
- Familiarity with CI/CD tools such as Bitrise, Jenkins, Fastlane, CircleCI, or equivalent.
- Experience working with App Store Connect and Google Play Store Console.
- BA/BS in Computer Science or a related technical field, or equivalent work experience.
PREFERRED QUALIFICATIONS
- Basic knowledge of shell scripting, web development, and databases.
- Experience enabling change in a high-velocity engineering environment.
- Strong attention to detail with the ability to execute under pressure.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Nairobi; Kigali; Kenya; Rwanda
Workplace: Hybrid
ABOUT THE COMPANY
Allan & Gill Gray Philanthropy Rwanda (AGGPR) has embarked on a journey to develop responsible entrepreneurs across the African continent in service of the common good. Our Vision is an empowered, prosperous, productively engaged African citizenry thriving in ethical societies with dignity and hope. Our Mission is to attack poverty by investing in, nurturing, and empowering responsible entrepreneurs and leaders who benefit society by helping to accelerate meaningful employment creation, while embodying the values and behaviours of ethical leadership. Our Values are long-term commitment, spirit of humility and significance, excellence, responsible stewardship, and diversity and inclusion.
Jasiri, one of AGGPR's main programs, invests in, nurtures, and empowers entrepreneurs who benefit society and attack poverty through the creation of high-impact new businesses, creating new markets on the African continent.
- Jasiri Talent Investor is a one-year program for high-potential individuals who display exceptional entrepreneurial potential to form part of a community of high-impact, responsible entrepreneurs growing businesses from scratch. Participants are funded and guided through a process of team formation, idea generation, business validation and market entry. The program introduces Jasiri Fellows to equally ambitious co-founders, and supports them on an individual, team and business level through seasoned Facilitators and Coaches.
- Jasiri Growth Accelerator invests in early-stage, high-potential startups that may still be too risky for commercial funders to invest in. Early-stage ventures with potential for high growth and demonstrated product-market fit are provided with funding to support their growth and assisted with investor readiness. Accelerator implementation is delivered by specialist external Accelerator Partners, with JGA's internal team structured around venture investment strategy, partner oversight, and portfolio capital mobilisation."
Wavumbuzi is a pioneering entrepreneurship ecosystem development initiative that delivers a gamified, competency- and practice-based online challenge, purposefully designed to boost the success odds of African innovators in business, employment and social change. By engaging secondary school learners, Wavumbuzi intentionally contributes to future talent pipelines and strengthens entrepreneurial ecosystem building in East Africa.
ABOUT THE ROLE
The JGA Venture Investment Lead is a strategic role at the centre of Jasiri's venture investment strategy in East Africa. The Lead should ensure the long-term sustainability of Jasiri Capital, so that investment objectives are achieved, and returns are recycled to fund future investment. Operating at the intersection of venture investment strategy, Accelerator Partner governance, and investor and ecosystem relationship-building, the Lead positions Jasiri as both an investor and ecosystem orchestrator. As the public face of JGA to investors, delivery partners, and the wider East Africa startup ecosystem, the Lead also holds the internal discipline of deal pipeline development, portfolio oversight, Investment Committee management, and team leadership.
WHAT YOU WILL DO
1. Strategic Oversight
- Own and drive the overall Jasiri Growth Accelerator strategy, ensuring tight alignment with Jasiri Capital's investment thesis and programme/portfolio objectives.
- Capture lessons learned from programme delivery and investment decisions and turn them into practical improvements to the venture support model, investment processes and decision-making.
- Monitor venture ecosystem trends and draw on partner insights to improve the JGA strategy and venture outcomes.
- Prepare and present detailed venture portfolio and investment reports to the Executive and Investment Committees.
- Work closely with the Jasiri Talent Investor and Post Programme team to optimize internal venture sourcing and investment strategies.
- Oversee the annual valuation of the JGA venture portfolio.
2. Venture Scouting & Selection
- Lead venture investment decisions from deal identification, selection, due diligence completion, presentation to the investment committee for approval, to post-investment oversight.
- Build and sustain strategic relationships across the ecosystem, including partners and funder platforms, to generate high-quality deal flow and high-potential ventures for the JGA portfolio.
- Shape portfolio construction with a disciplined approach to sector diversification, balancing concentration risk and ensuring the venture mix aligns with Jasiri Capital's broader risk appetite and investment strategy.
3. Accelerator Partner Management
- Lead the identification, due diligence, and selection of external Accelerator Partners, ensuring Jasiri works with the strongest venture-building and investor readiness expertise available across the ecosystem.
- Manage Accelerator Partner relationships end-to-end, setting clear performance expectations, reviewing delivery quality, holding partners to account on contract compliance, and ensuring matched ventures consistently receive high-value support.
- Establish and chair structured governance checkpoints (monthly and quarterly reviews) to maintain delivery standards across all partner-led cohorts.
4. Investor Network & Relationship Management
- Build and manage Jasiri's investor network and relationships to connect portfolio ventures with the right sources of follow-on capital.
- Champion Jasiri's distinct dual mandate - commercial discipline alongside measurable impact- ensuring this is clearly understood and valued by investors and partners engaging with the portfolio.
5. Portfolio Oversight & Reporting
- Serve as the primary liaison to the Jasiri Capital Investment Committee for venture review and approvals, accelerator performance reporting, and portfolio escalations.
- Oversee portfolio pipeline health across all active cohorts, ensuring ventures are progressing toward investment readiness and follow-on capital milestones.
- Strengthen venture portfolio data and evidence-based quarterly reporting processes, ensuring timely delivery aligned with the standards expected at Investment Committee and Board level.
- Strengthen venture portfolio data and quarterly reporting, ensuring these are evidence-based, timely, and aligned with the standards expected at Investment Committee and Board level.
- Establish robust portfolio performance monitoring and dashboarding, providing ongoing visibility into portfolio health, growth, and capital mobilisation.
6. Budget & Team Leadership
- Oversee JGA budget development and Jasiri Capital Fund management, partnering closely with the Regional Finance Manager.
- Lead and manage the JGA programme team, building a lean, high-performing team through coaching, clear accountability, and a culture of continuous learning.
7. External Representation & Thought Leadership
- Represent Jasiri in external accelerator, investor, and ecosystem forums, maintaining and strengthening Jasiri's positioning as a leading venture investment platform in East Africa.
- Build thought leadership on East Africa's venture investment landscape, speaking credibly on market trends, capital gaps, and governance standards, and positioning Jasiri as a reference point for key conversations on venture investing in the region.
WHAT YOU HAVE
Education:
- Bachelor's Degree in Business, Finance, Economics, or a related field;
- A Master's degree or MBA is an advantage.
Experience:
- 8+ years of experience in venture capital, impact investing, accelerators, or an adjacent investment ecosystem-building function.
- Proven experience managing external partners or vendors, including setting performance expectations and holding partners to account on contractual and delivery standards.
- Demonstrated experience building and managing investor relationships and capital networks.
- Experience serving as a liaison to an Investment Committee, including preparing credible portfolio performance data and decision-ready reporting.
- Managing and developing a high-performing team.
- Deep familiarity with the East Africa startup and investment ecosystem; existing relationships with investors, DFIs, and ecosystem players required.
Skills and Competencies:
- Strategic judgment: assesses venture portfolio health, identifies risk early, and makes sound capital-related decisions.
- Partnerships management: sets clear expectations with external delivery partners, holds them accountable to agreed standards, and maintains effective, proactive communication that surfaces and resolves issues quickly before they escalate.
- Strong Investment & Financial Acumen: draws on robust financial management expertise to rigorously assess ventures' financial health, funding structures, and overall investment position.
- Investor and Stakeholder Relations: builds credible, lasting relationships with investors, co-funders, and ecosystem players that translate into real capital outcomes, not just venture introductions.
- External presence and thought leadership: represents JGA with confidence, speaking with confidence on investment trends and JGA portfolio opportunities.
- Effective governance and reporting: delivers clear, timely, evidence-based reporting to the Jasiri Executive Committee, Investment Committee and Board.
- Commercial and impact fluency: balances commercial discipline and social impact with equal conviction.
Location: Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍UK Remote (with essential travel to our global offshore sites) | 💰£51,200 - £64,700 + Incentive Awards +
Benefits
✨
Our Global Ops Team ⭐️
At Monzo, our customers should receive great service regardless of where it is delivered. Turning our partner estate direction into successful outcomes requires clear programme design, coordinated delivery and strong ownership across teams and partners.
The
Partner Strategy and Delivery Manager
exists to determine how agreed priorities will be tackled. You will turn a strategic focus area or business outcome into a clear programme approach, define what needs to happen and lead the work through delivery, stabilisation and handover.
Delivery is expected at every level within the pillar. In this role, most of your time will be spent designing how an agreed priority will be tackled and leading the resulting project or programme.
You will contribute evidence and recommendations that can influence future priorities, and you will remain sufficiently close to the detailed delivery to ensure the approach works in practice.
🔑 You’ll play a key role by...
Programme design and definition
Programme strategy & scoping:
Translate strategic objectives into clear, actionable delivery roadmaps—defining scope, workstreams, sequencing, success metrics, and required analytical inputs for complex initiatives.
Integrated planning & governance:
Establish end-to-end plans, milestones, and proportionate governance models to manage dependencies, guide cross-functional inputs, and maintain clear stakeholder visibility.
Agile adaptability & BAU transition:
Design implementation, stabilisation, and handover strategies from kickoff, dynamically adapting programme parameters as business conditions evolve to ensure seamless transition to BAU.
Analysis, recommendations and business cases
Problem structuring & root cause analysis:
Deconstruct ambiguous strategic issues into clear workstreams, synthesising operational data, partner insights, and team findings to isolate systemic estate themes from domain-specific matters.
Holistic solution design:
Evaluate estate-wide processes, services, and locations to build practical, evidence-based options that clearly articulate trade-offs, operational impacts, and strategic pathways forward.
Business case ownership:
Own the development of robust business cases, thoroughly detailing customer value, financial costs, operational benefits, dependencies, risks, and counterfactual impacts.
Product & Tech integration:
Partner with Product and Technology leads to design system and process optimisations that maximise operational efficiency, customer experience, and commercial return.
Executive decision support:
Author high-impact program proposals, decision papers, and leadership presentations to drive clarity and enable informed executive decision-making.
Programme delivery
End-to-end delivery & cross-functional coordination:
Lead complex programmes from kickoff through to realised outcomes, serving as the primary point of contact coordinating workstreams, dependencies, and key decisions across Global Ops, GCOO, and partner organisations.
Partner alignment & hands-on leadership:
Direct partner working sessions to set delivery expectations, maintaining active hands-on involvement in critical path tasks while constructively challenging delays and ownership gaps.
Governance, risk & benefit tracking:
Embed customer, risk, regulatory, and resilience standards throughout programme design, continuously tracking performance against target metrics and adjusting execution to guarantee benefit realisation.
Stabilisation, BAU transfer & post-implementation review:
Oversee implementation and stabilisation through to formal BAU handover—ensuring documented ownership and metrics—and conduct post-delivery reviews to capture strategic learnings for future initiatives.
Team and portfolio contribution
Matrix leadership & coaching:
Guide more junior colleagues across program workstreams, providing clear strategic context, quality assurance, and constructive coaching while empowering autonomous delivery.
Pillar standards & strategic insight:
Share emerging risks, dependencies, and themes with the Strategy Lead while contributing to consistent, pillar-wide governance, business case, and benefit-tracking frameworks.
Cross-operational execution & mobility:
Lead ad-hoc cross-functional initiatives across teams and partners, traveling periodically across UK and international locations to support discovery, sourcing, mobilisation, and stabilisation.
🤩 We’d love to hear from you if…
Significant experience designing and delivering complex projects or programmes across multiple teams, stakeholders and external partners.
Essential experience working with outsourced operations, suppliers or third party partners.
Ability to travel within the UK and internationally when required.
We currently have sites in India, Romania and South Africa, with plans underway for the EU.
Proven ability to take an agreed strategic priority or ambiguous problem and turn it into a clear programme approach and route to delivery.
Strong programme design and delivery skills, including scope definition, workstream design, planning, governance, risk management, dependency management, success measures and handover.
Experience setting meaningful programme outcomes, measures and expected benefits and monitoring delivery against them.
Strong analytical and problem solving skills, with the ability to bring together quantitative and qualitative evidence and turn it into a clear recommendation.
Experience developing or owning high quality business cases, proposals and decision materials.
Sound commercial and operational judgement, with the ability to balance customer outcomes, quality, risk, resilience, flexibility, cost and long term value.
Proven ability to influence leaders, operational teams and external partners across organisational boundaries.
Strong stakeholder leadership skills, with the ability to create clarity, resolve ambiguity and maintain momentum across a complex programme.
Confidence leading partner conversations and constructively challenging missed commitments or weak outcomes.
Excellent written and verbal communication skills, including the ability to structure complex information into clear proposals, papers and presentations.
The ability to coordinate and challenge the work of others while coaching and supporting less experienced colleagues.
Strong organisation and prioritisation skills, with the ability to manage changing priorities and several dependencies without losing focus on the intended outcome.
Experience working in a regulated or customer sensitive environment, with sound judgement on customer impact, governance and control.
A collaborative and challenging approach, with the confidence to question assumptions, address difficult issues and bring stakeholders together around a clear outcome.
Experience within financial services, global operations, partner estate planning, mobilisation, transition or Product and Technology enabled operational change
would be particularly valuable.
🌈 The application journey has 4 key steps:
Application questions
30 minute Recruiter Call
Practical take-home task
Competency-based interview around Stakeholders and Values
🙌 What’s in it for you
💰
£51,200 - £64,700
+ Incentive awards +
Benefits
✨
📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!
Read our full list of benefits
.
Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com
🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged.
#LI-REMOTE #LI-NEM
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍UK Remote (with essential travel to our global offshore sites) | 💰£51,200 - £64,700 + Incentive Awards +
Benefits
✨
Our Global Ops Team ⭐️
Monzo’s mission is to make money work for everyone. Our operational partners are an important part of how we scale brilliant customer service, support sustainable growth and build resilient and cost effective operations globally.
Global Operations is responsible for the health, governance and strategic value of Monzo’s partner estate. We bring together the relationship, contract, commercial position, engagement and risk context so that each partner is managed through one joined up and proportionate view.
As a Partner Estate & Relationship Manager, you’ll be the main ongoing relationship owner for the partners and suppliers assigned to you. You’ll work within the strategy, goals and standards set by the Senior Partner Estate & Relationship Manager, using strong judgement and a high level of independence to drive issues, opportunities and commitments through to resolution.
You’ll apply Monzo’s Partner Management Framework, lead effective partner governance and make sure our relationships, contracts and commercial arrangements support the outcomes Monzo, Operations and our customers need.
You’ll build strong working relationships with partner client management teams and Operations leaders globally. Operations will own detailed day to day service performance. You’ll stay closely connected to understand what is working, where partners are struggling and where the relationship, contract, commercial arrangements or partner environment need to change.
This is an individual contributor role with no direct reports. You’ll lead through your expertise, judgement and influence, bringing together colleagues across Monzo and our partners to deliver shared outcomes.
🔑 You’ll play a key role by...
Own your Partner relationships
Relationship & stakeholder ownership
: Own the ongoing relationship for assigned operational and technical partners, building trusted and constructive relationships across internal and external teams to enable effective partner management.
Framework & health oversight
: Apply Monzo’s Partner Management Framework to maintain a risk-proportionate view of overall partner health, contract performance, commercial value, and risk.
Proactive issue resolution
: Identify risks, capability gaps, and opportunities early, driving prompt resolution or escalating material concerns with evidence-based recommendations.
Lead Partner governance
Monthly review leadership
: Plan and lead monthly partner reviews, synthesising overall relationship health into strategic, actionable narratives without duplicating line-by-line operational reporting.
Governance & action tracking
: Drive rigorous governance execution, ensuring accurate reporting, clear action ownership, and verified impact before closing commitments.
Quarterly Business Reviews
: Collaborate with the Senior Partner Estate & Relationship Manager to prepare clear, evidence-based QBR materials aligned with Monzo’s broader governance framework
Manage contracts, commercial activity and records
Contract lifecycle and management
: Own end-to-end contract management of partners assigned to you —including amendments, renewals, pricing models, and change notices—regularly reviewing and updating terms to align with Monzo's needs and enforcing compliance to hold partners accountable.
Financial oversight & commercial value
: Lead invoice reconciliation, spend forecasting, and budgeting alongside Finance, while driving initiatives to improve commercial value, flexibility, and customer outcomes.
Reporting & stakeholder governance
: Deliver data-backed monthly partner health reporting and collaborate cross-functionally with Legal, Procurement, and Finance to ensure compliant, well-governed execution
Enable operations globally
Operational & strategic alignment
: Maintain continuous engagement with global Operations leads to understand and anticipate business needs, align partners with Monzo’s strategy, and translate priorities into clear partner commitments.
Systemic issue resolution
: Leverage service performance trends to identify macro issues, driving cross-stakeholder accountability to resolve complex, multi-service blockers.
Contract support & service transition
: Ensure core operational contract terms (e.g., forecasting, change, training) adapt to business needs, overseeing the smooth transition of new or updated services into ongoing governance.
Deliver goals, improvements and valu
e
Strategic execution
: Translate pillar goals into clear priorities for assigned partners, driving key workstreams across governance enhancement, Partner Management Framework adoption, and relationship recovery.
Value & model optimisation
: Build evidence-based proposals to enhance service quality, driving end-to-end execution of champion-challenger and outcome-based commercial models.
Scalability & best practices
: Identify process bottlenecks across relationship and contract management, leading continuous improvements to ensure frameworks scale effectively across the team.
Support engagement, risk and resilience
Partner engagement
: Collaborate with the Partner Engagement Lead providing insight into the needs, strengths and concerns within the partner relationships you manage and supporting agreed engagement activity.
Risk, assurance and remediation
: Partner with Risk and Third Party Risk Management to integrate material risks, incidents, and assurance evidence into governance routines, actively tracking remediation actions and promptly escalating delays.
Resilience & continuity ownership
: Take ownership to make sure that contractual responsibilities for resilience, continuity and controls are understood and reflected in partner plans. This will be facilitated through building strong relationships with partners by occasional travel to sites.
Lead through expertise and influence
Autonomous decision-making
: Drive complex relationship, contract, and commercial outcomes independently, utilising evidence-backed judgment to propose clear solutions during escalations.
Cross-functional influence
: Influence internal Monzo and partner leadership without formal authority, providing strategic insight to senior stakeholders.
Domain expertise & coaching
: Act as a subject matter expert in partner governance, coaching colleagues and offering constructive challenge to raise team standards.
🤩 We’d love to hear from you if…
Have strong experience managing operational partner, outsourcing or supplier relationships, ideally within financial services or another regulated environment.
Can build credible and appropriately challenging relationships with partner client management teams, operational leaders and internal stakeholders.
Ability to travel within the UK and internationally when required.
We currently have sites in India, Romania and South Africa, with plans underway for the EU.
Have experience managing contracts, charging models, renewals, amendments, performance measures and commercial commitments.
Understand invoice reconciliation, budgeting and forecasting and can use operational, workforce and financial data to identify and explain differences.
Can lead effective monthly partner governance and turn detailed information into a clear overall view of relationship health.
Can prepare clear and accurate information for business governance, supported by strong evidence and recommendations.
Keep accurate and well organised records of contracts, decisions, actions, commitments, ratings and key dates.
Can work with a high level of independence, take ownership of complex problems and drive them through to resolution.
Use data and evidence to explain issues, identify opportunities and influence key stakeholders.
Can influence across Operations, Procurement, Finance, Legal, Risk and other specialist teams without relying on formal authority.
Can distinguish between a detailed service performance issue and a wider relationship, contractual, commercial or partner concern.
Have experience leading defined projects or improvements and can manage actions, dependencies and stakeholders through to delivery.
Can identify where existing ways of working will not scale and lead practical improvements that benefit the wider team.
Are comfortable working across different countries, locations and cultures and can adapt your approach while maintaining consistent standards.
Communicate clearly in writing and verbally, including when handling difficult conversations or challenging missed commitments.
Understand the risk, resilience and control considerations associated with third party operations and know when to involve specialist teams.
Care deeply about customer outcomes, inclusiveness and diversity and role model Monzo’s values in how you work with colleagues and partners.
🌈 The application journey has 4 key steps:
Application questions
30 minute Recruiter Call
Practical take-home task
Competency-based interview around Stakeholders and Values
🙌 What’s in it for you
💰
£51,200 - £64,700
+ Incentive awards +
Benefits
✨
📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!
Read our full list of benefits
.
Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com
🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged.
#LI-REMOTE #LI-NEM
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
seniorCanada, Waterloo, ON
УдалённоRemote (Canada)
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San Francisco; Washington, D.C.; New York; Location and travel: Remote within the U.S., with a preference for candidates based in San Francisco, New York, or Washington, DC; travel may be required for assigned Jams