Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are seeking a passionate, proactive, and results-driven .NET Technical Lead (Marketing area) who is excited to contribute to a fast-growing and innovative company.
Here, the teams develop the Creatio Agentic Marketing Platform as an end-to-end, enterprise-level marketing automation product that enables intelligent, personalized engagement across the entire customer journey.
Creatio Marketing is developed as an AI-native platform, using intelligent automation and AI agents to generate, personalize, and optimize content for every segment, channel, and touchpoint - from first interaction to sales handoff.
Team Composition:
1 Technical Lead, 3 Developers, 1 QA, 1 Agile Coach, 1 Product Owner
Responsibilities:
Lead the design and development of architectural solutions and prototypes alongside the system architect and development team.
Build, test, and debug high-quality back-end and front-end code.
Support seamless product operation by addressing customer cases and ensuring system reliability.
Continuously monitor and optimize development processes to enhance team productivity and quality.
Drive adoption of innovative tools, standards, and best practices in software development.
Collaborate closely with product managers, stakeholders, and leadership to align technical vision with business goals.
Conduct technical interviews, mentor developers, and facilitate onboarding and professional growth.
Requirements:
6+ years of overall programming experience, strongly focusing on .Net
At least 3+ years in a technical lead or team lead role, guiding teams successfully.
Strong knowledge of object-oriented programming, KISS, SOLID, DRY principles.
Confident knowledge of C# language and modern .NET platform (.NET6+).
ASP.NET MVC, ASP.NET Core, experience with the development of Web APIs, containerized services.
Source control systems like Git, SVN, experience with branch, merge, rebase.
Unit testing, mocking, NUnit, Mock, Postman.
English level - Upper–Intermediate or higher (spoken and business writing).
Experience working with databases (MS SQL Server, PostgreSQL or Oracle) is a plus.
Nice to have: Hands-on experience with JavaScript, TypeScript languages, DOM, CSS/SASS. You must be able to style a page or component according to the given UI prototype.
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are seeking a passionate, proactive, and results-driven .NET Technical Lead (Marketing area) who is excited to contribute to a fast-growing and innovative company.
Here, the teams develop the Creatio Agentic Marketing Platform as an end-to-end, enterprise-level marketing automation product that enables intelligent, personalized engagement across the entire customer journey.
Creatio Marketing is developed as an AI-native platform, using intelligent automation and AI agents to generate, personalize, and optimize content for every segment, channel, and touchpoint - from first interaction to sales handoff.
Team Composition:
1 Technical Lead, 3 Developers, 1 QA, 1 Agile Coach, 1 Product Owner
Responsibilities:
Lead the design and development of architectural solutions and prototypes alongside the system architect and development team.
Build, test, and debug high-quality back-end and front-end code.
Support seamless product operation by addressing customer cases and ensuring system reliability.
Continuously monitor and optimize development processes to enhance team productivity and quality.
Drive adoption of innovative tools, standards, and best practices in software development.
Collaborate closely with product managers, stakeholders, and leadership to align technical vision with business goals.
Conduct technical interviews, mentor developers, and facilitate onboarding and professional growth.
Requirements:
6+ years of overall programming experience, strongly focusing on .Net
At least 3+ years in a technical lead or team lead role, guiding teams successfully.
Strong knowledge of object-oriented programming, KISS, SOLID, DRY principles.
Confident knowledge of C# language and modern .NET platform (.NET6+).
ASP.NET MVC, ASP.NET Core, experience with the development of Web APIs, containerized services.
Source control systems like Git, SVN, experience with branch, merge, rebase.
Unit testing, mocking, NUnit, Mock, Postman.
English level - Upper–Intermediate or higher (spoken and business writing).
Experience working with databases (MS SQL Server, PostgreSQL or Oracle) is a plus.
Nice to have: Hands-on experience with JavaScript, TypeScript languages, DOM, CSS/SASS. You must be able to style a page or component according to the given UI prototype.
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Warsaw
Workplace: hybrid
Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation.With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:The Sales Development Representative at Creatio is responsible for identifying and nurturing leads, prospecting for new opportunities, and setting the stage for strong client relationships in the low-code automation and CRM market. This role is critical in supporting Creatio’s sales pipeline by qualifying leads, collaborating closely with the sales team, and acting as a bridge between marketing initiatives and revenue generation. The role is based in Warsaw, hybrid.Responsibilities:Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio’s products.Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and low-code automation.Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.Pipeline Management: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.Requirements:Industry Knowledge: at least 6 months in an SDR, staffing, or related sales role, ideally within B2B SaaS software.Proven Track Record: Demonstrated success in generating leads, meeting or exceeding KPIs, and helping drive revenue growth.CRM and Sales Tools: Proficiency in CRM software and experience with prospecting tools (Sales Navigator, Outreach.io, etc.).Understanding of Low-Code & CRM Trends: Familiarity with low-code development and CRM software, with an understanding of how these technologies impact businesses.Advanced levels of English and Ukrainian are required. What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Boston
Workplace: hybrid
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are looking for a Contract Manager & Deal Desk Specialist to join our team and support contract management and sales operations across the Americas region and LATAM.
This role combines contract management (80%) with deal desk support (20%), focusing on preparing and managing commercial agreements, supporting sales quotations, and ensuring accurate and timely processing of requests from Sales and Customer Success teams.
The ideal candidate is analytical, detail-oriented, proactive, and comfortable working with complex information, multiple priorities, and cross-functional stakeholders.
The role is based in Boston, MA.
Responsibilities:
Prepare, review, and revise commercial agreements, including NDAs, MSAs, SoWs, Order Forms, and contract amendments.
Process contract-related requests, including preparing new agreements, updating existing contracts, and managing subsequent revisions.
Ensure accuracy and consistency of contractual terms, pricing, currencies, contract values, and other commercial conditions.
Perform calculations related to contract amendments and assess their impact on financial and commercial metrics.
Coordinate contract approvals in accordance with internal policies, approval workflows, and established procedures.
Maintain accurate and up-to-date contract-related information and documentation in the company's CRM system.
Collaborate with Sales, Customer Success, Legal, and Finance teams to ensure timely processing of contracts and alignment with business requirements.
Manage multiple contract requests simultaneously while maintaining high standards of accuracy and meeting deadlines.
Support Sales and Customer Success teams in preparing, updating, and processing commercial quotations.
Assist with deal structuring, pricing calculations, discounts, and commercial adjustments.
Analyze incoming requests, clarify business requirements, and translate them into accurate quotations and supporting documentation.
Ensure consistency between sales quotations, commercial terms, and contractual documentation.
Maintain accurate deal-related information in the CRM system.
Collaborate with internal stakeholders to resolve operational questions related to pricing, quotations, and deal documentation.
Requirements:
Strong analytical and numerical skills, with the ability to work with calculations, structured data, and complex information.
Excellent attention to detail and accuracy when working with documents, figures, and commercial terms.
Confident proficiency in Microsoft Office, particularly Excel and Word, including formulas, calculations, and structured spreadsheets.
Strong organizational and time-management skills, with the ability to prioritize multiple tasks and meet deadlines.
Excellent communication and interpersonal skills, with the ability to clarify requirements and structure information effectively.
Proactive, solution-oriented approach and the ability to work independently.
Ability to learn new systems, processes, and business concepts quickly.
Ability to perform effectively in a fast-paced environment and manage workloads during peak business periods, including quarter-end closing.
Proficiency in English and Ukrainian for effective communication with international and internal teams.
Would be a plus: Previous experience in contract administration, document management, sales operations, finance, accounting, legal assistance, or similar administrative roles.
Basic understanding of commercial agreements and their key components.
Experience working with CRM systems or contract management tools.
Familiarity with SaaS business models, pricing structures, or sales quotations.
Experience collaborating with international or cross-functional teams.
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Remote Roles - APAC
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
Regulatory Change sits within OKX's central Compliance function, with a global mandate covering how OKX anticipates, shapes, and responds to regulatory developments across all markets in which we operate. The team acts as a strategic partner to the business and Compliance teams, translating the regulatory landscape into clear guidance and action.
About the Opportunity
We are looking for a Head of Regulatory Change & Policy to own and drive the regulatory change agenda globally. This person will bring vision, strategic judgment, as well as the ability to execute, translating a complex, fast-moving regulatory landscape into a clear strategy that protects and enables the business.
You will need to operate across multiple dimensions simultaneously: understanding our product landscape deeply to assess regulatory impact, engaging credibly with regulators and industry bodies, and building internal alignment across legal, risk, and local compliance teams. You will also build and lead a team, establishing the processes and judgment that junior team members will execute against over time.
This position calls for a seasoned regulatory change leader with a demonstrated track record of owning a comparable mandate — prior experience in a similar role in a complex matrix organization is essential.
What You’ll Be Doing
Regulatory change: own Compliance’s regulatory change log, assess the implications and business impact of evolving regulatory requirements on OKX's product landscape and partner with the Change Management team to ensure regulatory change is translated into business-ready action and the relevant policy framework is put into place (assign policy owner, deadline and feed content into Compliance obligation register)
In coordination with internal Risk and Compliance stakeholders manage, oversee and maintain a global regulatory obligations mapping and horizon scanning capability
Support local Compliance Teams, where required, with building and maintaining relationships with regulators and policymakers and in representing OKX in industry consultations and regulatory engagement efforts to ensure aligned positions across jurisdictions
Build out the Regulatory Change function, with the potential to add one compliance analyst within the first six months, subject to the function demonstrating measurable output and business value.
Set the operating model, priorities, and quality bar for the function
Coach and develop team members as the function scales from strategy design into steady-state execution
Build strong, trusted working relationships with Legal, Risk, and local Compliance teams across regions
What We Look For In You
Significant experience (at least 10+ years) in regulatory change, regulatory affairs, or a comparable senior compliance/ policy role, ideally within crypto, fintech, or another heavily regulated financial sector
Demonstrated experience building or significantly reshaping a regulatory change function, not just operating within an existing one
Global exposure to crypto-specific regulation, with working knowledge of multiple regulatory regimes
Track record of influencing senior internal stakeholders (Legal, Risk, Compliance) without formal authority over them
Experience building and leading a team, including hiring and developing junior talent
Excellent written and verbal communication skills; comfortable operating at executive level internally and externally
Pragmatic, execution-oriented mindset — able to move from strategic vision to operational detail
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a high-ownership Mobile Engineer to join our team in Singapore. In this role, you will build, optimize, and scale consumer-facing mobile experiences that drive core growth across global markets—from acquisition and activation to trading conversion.
We operate as an
AI-native engineering team
: we expect engineers to leverage modern agentic workflows (like Claude Code, Codex, and automated developer tooling) to build scalable features rapidly and craft next-generation engineering systems. While deep native Android proficiency is required, you will think holistically about the entire mobile lifecycle, taking end-to-end product ownership and collaborating across platform boundaries.
What You'll Be Doing
Drive Growth & User Experience:
Design, build, and optimize high-impact mobile features focused on improving user acquisition, activation, trading conversion, and overall mobile user experience across global markets.
Take End-to-End Ownership:
Partner directly with Product Managers, Designers, Data Analysts, and Backend Engineers to define product requirements, tie technical execution directly to business metrics, and see features through from ideation to production impact.
Pioneer AI-Native Workflows:
Actively integrate modern AI engineering tools (e.g., Claude Code, Codex) into your daily routine. Help design and institutionalize automated, AI-powered development workflows, testing suites, and internal developer tooling beyond simple code generation.
Shape Shared Mobile Architecture:
Deliver robust native Android features while thinking beyond a single platform—contributing to shared mobile architectural standards, unified client-side design patterns, and cross-platform infrastructure.
Iterate with Data & Rigor:
Instrument robust event tracking, execute rigorous A/B experiments, analyze user behavior data, and iterate rapidly to drive sustained conversion improvements.
Uphold Engineering Excellence:
Write clean, modular, and resilient code. Maintain high standards for automated testing, performance tuning, crash-free session rates, and secure release governance.
What We Look For In You
Native Android Foundations:
Solid software engineering fundamentals with production experience building, optimizing, and maintaining scalable native Android applications (Kotlin, modern Jetpack libraries, Clean Architecture).
AI-Native Mindset:
Active practitioner of modern AI coding assistants and agents (e.g., Claude Code, Codex, Cursor). A genuine drive to automate repetitive tasks and build AI-augmented developer workflows.
Business & Product Ownership:
Understanding user needs, business metrics, and taking end-to-end ownership of features and outcomes.
Cross-Platform Vision:
Ability to think beyond a single platform and contribute to shared mobile architecture.
Experimentation & Execution:
Hands-on experience or familiarity with mobile analytics, A/B testing methodologies, feature flagging, and rapid conversion optimization.
Nice-To-Haves
Experience in Fintech, Crypto, high-frequency trading platforms, or high-growth consumer apps.
Experience maintaining or contributing to shared mobile frameworks, multiplatform architectures (e.g., Kotlin Multiplatform), or design systems.
Experience building or maintaining modern mobile CI/CD pipelines (e.g., Fastlane, GitHub Actions, custom Gradle plugins).
Proficiency in speaking, reading, and writing in both English and Mandarin to collaborate seamlessly with distributed product and engineering teams across global offices.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ML1 #LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Senior Manager, Total Rewards Operations, India, you'll lead a small team supporting GitLab's global benefits and compensation operations. You'll translate global program priorities into dependable execution, strengthen operational controls, and make processes easier to run and support across regions and time zones. You'll set clear priorities and quality standards while coaching your team to deliver accurate work. You'll support global programs in partnership with their functional owners, rather than set enterprise-wide compensation or benefits strategy.
What You’ll Do
Oversee, coach, and develop the day-to-day responsibilities for the local Benefits Analyst and Senior Total Rewards Operations Analyst, establishing clear ownership, goals, feedback practices, and coverage plans.
Prioritize global benefits support and compensation operations work, balancing recurring cycles, service requests, audits, and time-sensitive projects.
Oversee compensation operations support, including market-data workflows, compensation-cycle preparation, system transactions, equity grant data checks, and audit evidence.
Establish quality controls, review points, escalation paths, and records practices that protect sensitive compensation and benefits information and maintain appropriate access and confidentiality.
Monitor deadlines, dependencies, service trends, and risks, surfacing issues early and carrying practical process improvements through to adoption.
Partner with global program owners to coordinate execution across geographies, communicate local considerations, and support consistent team member experiences through clear written updates, decision records, and reusable documentation.
Work with People Technology and system stakeholders to clarify requirements, test process and system changes, and improve data quality and workflow efficiency, using artificial intelligence tools responsibly where appropriate.
What You’ll Bring
Experience in Total Rewards, benefits, compensation operations, or a closely related People function in a global organization, with working knowledge of benefits administration and/or compensation processes and their dependencies.
Demonstrated people-management ability, including setting priorities, coaching team members, and developing operational capability.
A record of delivering accurate work across multiple deadlines, stakeholders, and time zones, supported by practical controls, root-cause analysis, and process improvements.
Clear written communication and stakeholder-management skills, including the ability to explain processes and escalate risks.
Sound judgment with confidential data and sensitive team member matters.
Ability to use spreadsheets, human resources systems, and collaboration tools to manage workflows and validate data.
Fluency in artificial intelligence tools and the ability to use them responsibly to improve Total Rewards work and team processes.
Helpful, but not required: experience supporting a distributed, multi-country workforce or working with benefits vendors, brokers, salary surveys, equity grant operations, or compensation review cycles.
About the team
The Senior Total Rewards Operations Manager supports global total rewards programs, working with Payroll, Finance, People Operations, People Technology, Legal, People Business Partners, brokers, and vendors. The team's tools include Workday, Google Workspace, Slack, and Claude. The role emphasizes accurate administration, team-member support, and practical process improvements, with opportunities to build deeper total rewards expertise.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
VP of Communications, Replit
Replit is changing who gets to build software. As an agentic software creation platform, Replit enables anyone, from individual creators to teams inside the world’s largest companies, to turn natural language into applications, internal tools, dashboards, workflows, websites, and software that solves real problems.
We are looking for a Director or VP of Communications to lead Replit’s next chapter of storytelling, trust building, and market leadership.
This is a senior communications role for a creative, strategic, and hands-on leader who can build and scale the communications function as Replit grows from a beloved developer platform into a defining company in AI, software creation, and enterprise transformation. This person will own Replit’s external and internal communications strategy, including strategic positioning and company narrative, media relations, analyst relations, executive communications, internal communications, crisis communications, customer storytelling, flagship thought leadership, policy-related communications, and global awareness.
The role requires someone who can push through the noise, make the Replit story heard, and keep it part of the conversation. The Director / VP of Communications will develop a compelling narrative that evolves with the company, the product, and the market, and deliver it across media, policymakers, partners, customers, prospects, and employees. The role will also support Replit’s international awareness, with a focus on key markets in Europe and Asia.
This person must be both strategic and execution-oriented. They should have built or helped lead a communications function at a fast-growing technology company, or led communications and positioning for a leading institution. This is not a traditional press office role of adopting another company’s playbook in its entirety.
The person must be creative, scrappy, maybe even spiky: able to take what they know works as a foundation and build on it to make Replit a unique player that punches above its weight in a crowded, competitive marketplace.
Role
- Lead and scale Replit’s communications function, including communications strategy, team structure, agency management, operating rhythms, and execution standards.
- Build an AI-native communications function, with agents running repeatable work so a lean team focuses on judgment, relationships, and creative leaps.
- Develop and evolve Replit’s corporate narrative as the company expands across AI, developer tools, enterprise, consumer, education, and global markets.
- Own Replit’s strategic positioning: the upstream frameworks and intellectual capital that make every launch, stage, and story land better.
- Lead communications programs across company announcements, product launches, enterprise momentum, customer stories, partnerships, policy-related issues, executive visibility, awards, events, and thought leadership.
- Shape how the market understands Replit as an agentic software creation platform that enables anyone to build applications using natural language.
- Build clear, credible narratives around AI-powered software creation, developer productivity, enterprise adoption, security, governance, education, and the future of work.
- Develop flagship thought leadership, signature reports, and third-party validator relationships that build enterprise and institutional trust.
- Partner with the CEO, executive team, and functional leaders on positioning, reputation, media strategy, internal communications, and high-stakes company moments.
- Build and maintain strong relationships with technology, business, AI, enterprise, developer, policy, and international media.
- Partner closely with product, engineering, marketing, sales, partnerships, legal, policy, people, and finance to create coordinated communications programs that support company priorities.
- Lead or support internal communications, including company meetings, leadership messaging, employee announcements, change communications, and moments that help the company stay aligned as it scales.
- Manage proactive and reactive communications, including rapid response, issues management, crisis communications, and sensitive topics.
- Prepare executives and spokespeople for media interviews, podcasts, conferences, customer events, internal moments, and industry presentations, and earn premier stages for Replit’s leaders.
- Support Replit’s global communications strategy, with particular focus on expanding awareness in Europe and Asia.
- Track the AI, software, developer, enterprise, startup, and policy landscape to identify where Replit should lead, respond, or reframe the conversation.
- Build a communications culture that values speed, clarity, creativity, judgment, and proof.
Qualifications
- BA/BS degree or equivalent practical experience.
- 12+ years of experience in communications, PR, media, corporate affairs, or related fields for Director level; 15+ years for VP level.
- Experience building, scaling, or significantly expanding a communications or strategic positioning function at a fast-growing technology company or leading institution.
- Proven experience working directly with founders, CEOs, executives, and senior cross-functional leaders.
- Strong relationships with technology, business, enterprise, AI, developer, and/or policy media.
- Experience managing external agencies and cross-functional communications programs on a global level.
- Excellent written and verbal communication skills, with the ability to tailor messages for users, developers, enterprise buyers, employees, policymakers, partners, and the press.
- Strong understanding of the AI landscape and how AI is changing software development, enterprise productivity, and the future of work.
- Hands-on fluency with AI and agentic tools, with a vision for AI-native communications operations.
- Track record of flagship thought leadership: signature reports, executive platforms, and ideas that shape an industry’s conversation.
- Experience earning third-party validation from leading institutions and policy communities for a scrutinized or emerging technology.
- Experience guiding communications through major inflection points: public-company transitions, landmark policy moments, category creation.
- Experience across several communications disciplines, including external communications, internal communications, media relations, executive communications, crisis communications, and strategic messaging.
- Ability to translate complex technical ideas into clear, compelling stories without losing substance.
- Cross-functional leadership experience, with the ability to influence and collaborate across product, engineering, sales, marketing, legal, policy, finance, and people teams.
- Ability to see the big picture while operating in execution mode.
- Passionate about their craft and the impact they can have.
- Strong judgment in fast-moving, high-pressure environments.
- A creative, resourceful, “do more with less” mindset.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
-погружаться в процессы, данные и бизнес-логику клиентского подразделения. -общаться с заказчиками и пользователями, уточнять потребности и формулировать техническое решение.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Lead Investor Relations team member at GitLab, you'll help rebuild our investor relations (IR) processes and shape how we communicate GitLab's strategy and performance to the public markets. Working closely with our VP of Finance Strategy & Operations, Chief Financial Officer (CFO), and executive team, you'll be a senior individual contributor with broad ownership of investor communications and relationships. You'll connect insights from across the business to explain our technical products, evolving business models, and long-term investment thesis.
What You’ll Do
Lead key workstreams of the quarterly earnings process, including messaging, scripts, questions and answers, data collection and synthesis, and conference call preparation; build repeatable processes with Finance, Legal, and executive leadership.
Gather insights from research and development, Product, Sales, and other business leaders to explain GitLab's strategy, technical products, and business model transitions in investor communications and board materials.
Own relationships with sell-side analysts and the investment community, monitor analyst models and consensus against our forecast, and flag gaps or risks to the head of IR and CFO.
Prepare the Chief Executive Officer (CEO), CFO, and other executives for investor meetings, conferences, and roadshows; lead investor calls independently when executives aren't available, explaining how GitLab's business works and answering investor questions.
Analyze peer and competitor earnings, Securities and Exchange Commission (SEC) filings, and investor days; maintain benchmarking analyses and deliver quantitative and qualitative insights for executive and board discussions.
Track GitLab's shareholder base and recommend investor targeting strategies to expand and maintain key ownership positions.
Draft and review earnings decks, shareholder letters, fact sheets, and IR website content; partner with Finance, Legal, Communications, and Strategy to keep messaging consistent, accurate, and compliant with disclosure requirements, including Regulation Fair Disclosure (Regulation FD).
Plan and deliver Investor Day with the head of IR to communicate GitLab's long-term story, alongside investor outreach, non-deal roadshows, and corporate access events.
What You’ll Bring
Experience evaluating software businesses from a buy-side or sell-side investment perspective, gained through investing, equity research, investor relations, or a related field.
Financial modeling, valuation, and quantitative analysis skills, with the ability to identify the business drivers that shape investor expectations.
Experience producing or analyzing earnings materials and investor presentations, and explaining technical software products, evolving business models, and financial performance clearly in writing and conversation. You can work directly with senior executives and offer an informed point of view.
Working knowledge of SEC reporting, Regulation FD, and public company disclosure practices.
Proficiency with presentation and spreadsheet tools, experience with IR and market data platforms, and experience using artificial intelligence (AI) to improve workflows or a willingness to develop that capability.
The ability to work independently and manage competing priorities in an all-remote, asynchronous-first environment, with an approach that reflects GitLab's values, especially transparency and efficiency.
Nice to have: prior experience building an internal IR function.
About the team
GitLab’s Investor Relations team drives the strategy and long-term market positioning of GitLab in the public financial markets. We are a small team, so each member has broad ownership and visibility across all aspects of IR.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Almaty, Kazakhstan
Workplace: remote
We are seeking a
Project Coordinator (AI think tank initiative)
to coordinate a comprehensive project assessing the impact of artificial intelligence on the labor market and key economic sectors of Cyprus. The project spans the entire lifecycle: from multidisciplinary research and data collection to building a unified predictive model, executing a public campaign and deploying B2G and B2C digital products. The implementation horizon is 2025–2030, starting in Cyprus with subsequent international expansion to other markets.
Key Responsibilities
Coordinate five research tracks: occupation mapping and AI substitution risk studies (ESCO, MOT, OECD), national statistics analysis (CYSTAT, Eurostat), expert scenario modeling, academic validation and AI agent deployment.
Engage with the Expert Advisory Board, bringing together top analysts, economists, political scientists, NGO leaders, academic partners and Cypriot government stakeholders.
Organize the preparation of analytical deliverables, including the publication of a White Paper, and hold roundtables and workshops with stakeholders and government ministries.
Support communication and PR/GR initiatives, special projects with HR platforms, public awareness campaigns and digital preventive qualification services.
Assist in the development and rollout of tech solutions: a decision-support dashboard monitoring unemployment risks for government bodies and a mobile career navigator app for citizens.
Oversee the pilot phase in 1–2 economic sectors in Cyprus, integrating the predictive model into state structures and preparing for international scalability.
Skills, Knowledge and Expertise
Experience:
Proven experience coordinating or managing multidisciplinary, product or research projects in B2G, B2C, data analytics or AI
Knowledge and skills:
Labor market research methodologies
Open data analysis
Practical AI applications
Structuring and maintaining project documentation
Languages:
English (Advanced, C1).
Key Competencies:
Communication with stakeholders at all levels, including government ministries, academic institutions, international organizations and expert communities
Exceptional organization and ability to manage multiple parallel work streams
Structured approach to project management and documentation.
Location: Mexico City, Mexico
Workplace: hybrid
As a highly-regarded high-tech unicorn company, we have been making a positive global impact since 2013. Harnessing the power of innovative mobile technologies, our core product is redefining ride-hailing, while simultaneously introducing new business verticals that are propelling us toward becoming a super app. With our cutting-edge solutions and dynamic work environment, we provide a unique opportunity for individuals to contribute to our mission of combating injustice on a global scale.
You will play a pivotal role in managing and expanding our Intercity business line across 13 countries in Latin America, overseeing the operations in current cities, launching new geographies and new products, and driving our key metrics improvements. You will also be engaged in various cross-functional projects affecting the Intercity business in all of our countries across the globe
Please notice that CVs in English will be considered primarily.
Key Responsibilities
Grow our Intercity vertical across 13 countries in LATAM macro region, initiate activities and projects to reach our main business KPIs;
Monitor our business metrics and improve them by launching and executing different initiatives to acquire/retain both passengers and drivers;
Participate in strategy development based on market & competitors analysis for Mexico, LATAM and for the whole Intercity vertical globally
Generate & validate product, marketing or operational hypothesis through A/B test to improve our product
Manage cross-functional projects with other teams: Product, Analytics, Marketing, Driver’s Acquisition, Ride-hailing, Customer support etc.
Conduct regular quantitative marketplace & product metrics analysis to discover inefficiencies and identify growth opportunities
Launch surveys and conduct phone and field interviews with our passengers and drivers
Skills, Knowledge & Expertise
Bachelor's degree and/or Master's Degree in Economics/ Econometrics/ Engineering/ Mathematics/ Statistics/Business/Management
2+ years of experience in the mobility /ride-hailing/ B2B & B2C delivery, e-commerce marketplaces in a data-heavy role (business/product/marketing/ops analyst), ideally with B2C products
Enjoy working with numbers and applying a data-driven approach to problem-solving
Have practical work experience with analytical tools such as SQL and Excel
Have experience with hypotheses generation and testing them via MVP solutions
Fluent English speaker and native Spanish speaker.
Ready and know how to conduct custdevs, generate and check hypotheses (we love field work and speaking with our passengers and drivers);
Ready for business trips in Mexico and abroad
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: onsite
We're looking for a cross-functional
Project Manager
to bridge our FinTech Product and Business teams, own a large share of country-level monetisation work, and support new market launches.
You'll keep fintech initiatives moving by coordinating non-standard projects with Legal and Tax, and by building playbooks that stop recurring legal, tax, and regulatory issues from blocking product work.
This is an individual contributor role that works closely with Legal, Tax, local business, Product, and Analytics/Strategy teams.
Key Responsibilities
Special fintech projects
— Lead non-standard, cross-functional fintech product projects from start to finish. Define scope and timelines, coordinate the teams involved, flag dependencies and requirements early, and keep delivery on track.
Unblocking product delivery
— Identify what slows down or blocks fintech product initiatives across functions. Resolve issues with the relevant teams and escalate when needed so product work keeps moving.
Playbooks & shared learnings
— Turn recurring blockers, requirements, and their solutions into reusable playbooks. Share them across product and regional teams so the same issues don't come up again on future projects.
Country monetization schemes
— Own coordination with local business teams and supporting functions on designing and adjusting country-level monetization schemes. Identify where schemes need to change and drive those changes through to implementation.
Monetization planning
— Work with analysts and strategists to build monetization plans for each country or region, bringing together input from all relevant teams.
New country launches
— Support fintech launches in new markets by coordinating readiness across product, local business, and supporting functions.
Skills, Knowledge & Expertise
4–6 years in project management, business operations, or fintech/product, ideally with multi-market exposure
Proven track record of driving cross-functional projects to completion without direct authority
Strong stakeholder management and communication skills
Ability to turn ambiguous problems into clear plans, owners, and timelines
Fluency in English and Russian
Understanding of payment and monetization models is a plus
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
Geo Search runs the search that tens of millions of customers use to say where they are going, across many countries where the commercial maps everyone else leans on are often wrong, incomplete, or simply missing. We are building our own search and recommendation stack, which means we own the data, the ranking, and the measurement. The team is cross-functional, spanning backend, machine learning, mobile, and QA, and works with a product manager focused on relevance and with geo analysts. It owns place search and autocomplete, geocoding, ranking and personalization, location detection and pickup selection, and its own search screens on Android and iOS. It is measured on order conversion, search conversion, and mean reciprocal rank
We are looking for a
Senior Data Scientist
to own ranking, relevance and recommendation for geo search: the models that decide which places a customer sees, in what order, and how that changes with context.
This is a modeling role with production responsibility, and it is close to a founding one. You will define how relevance is measured here, build the training data from scratch, and own the models that follow. The interesting constraint is that suggestions must return within tens of milliseconds of each keystroke, in cities where map data is thin and people type in mixed scripts, so model choice is an evidence-based trade-off you will own rather than a preference: gradient-boosted ranking on behavioral data today, transformers and large language models where they earn their place in query understanding and cross-script matching, and neural reranking if the failure analysis justifies it. Ground truth comes from what drivers, couriers and customers actually do, and from completed rides, so a large part of the craft is turning messy behavioral logs into labels you can trust. You will measure your impact through offline evaluation and online A/B tests, and changes reach millions of customers in weeks.
Key Responsibilities
Own ranking, relevance and recommendation for geo search end to end, from training data through to models serving in production
Build the label pipeline that turns search sessions and completed rides into trustworthy training data, including correction for position bias and other presentation effects
Train and own the models that order results, and the confidence model that decides per query whether we serve our own answer or fall back to an external provider
Build query understanding for our markets, including cross-script matching, using large language models to label offline and distilling into models fast enough for the keystroke path
Own evaluation end to end: the offline replay harness that scores recorded sessions against real rides, the error analysis that turns failures into work for the right team, and the online experiments that prove impact
Keep models healthy after launch as data and cities shift
Skills, Knowledge and Expertise
Minimum qualifications
5 or more years building models that shipped and improved a production metric
Direct experience with ranking, search relevance, or recommendation systems, including how they are evaluated
Expert Python and SQL, fluency with gradient boosting, and working knowledge of transformers
Experience taking a model to production and owning it afterwards
The ability to work across teams, since search quality work generates data and engineering tasks that others own
Preferred qualifications
Depth in geocoding, autocomplete, or place search
Learning to rank in practice: pairwise and listwise objectives, MRR, NDCG, Hit@k, and their failure modes
Relevance tuning on OpenSearch or Elasticsearch, including analyzers
Multilingual or cross-script search, for example Arabic and Arabizi or Urdu and Roman Urdu
Distilling language models under a latency budget, and experience in mapping or geospatial products in developing markets
Conditions & Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
Geo Search runs the search that tens of millions of customers use to say where they are going, across many countries where the commercial maps everyone else leans on are often wrong, incomplete, or simply missing. We are building our own search and recommendation stack, which means we own the data, the ranking, and the measurement. The team is cross-functional, spanning backend, machine learning, mobile, and QA, and works with a product manager focused on relevance and with geo analysts. It owns place search and autocomplete, geocoding, ranking and personalization, location detection and pickup selection, and its own search screens on Android and iOS. It is measured on order conversion, search conversion, and mean reciprocal rank
We are looking for a
Senior Data Scientist
to own ranking, relevance and recommendation for geo search: the models that decide which places a customer sees, in what order, and how that changes with context.
This is a modeling role with production responsibility, and it is close to a founding one. You will define how relevance is measured here, build the training data from scratch, and own the models that follow. The interesting constraint is that suggestions must return within tens of milliseconds of each keystroke, in cities where map data is thin and people type in mixed scripts, so model choice is an evidence-based trade-off you will own rather than a preference: gradient-boosted ranking on behavioral data today, transformers and large language models where they earn their place in query understanding and cross-script matching, and neural reranking if the failure analysis justifies it. Ground truth comes from what drivers, couriers and customers actually do, and from completed rides, so a large part of the craft is turning messy behavioral logs into labels you can trust. You will measure your impact through offline evaluation and online A/B tests, and changes reach millions of customers in weeks.
Key Responsibilities
Own ranking, relevance and recommendation for geo search end to end, from training data through to models serving in production
Build the label pipeline that turns search sessions and completed rides into trustworthy training data, including correction for position bias and other presentation effects
Train and own the models that order results, and the confidence model that decides per query whether we serve our own answer or fall back to an external provider
Build query understanding for our markets, including cross-script matching, using large language models to label offline and distilling into models fast enough for the keystroke path
Own evaluation end to end: the offline replay harness that scores recorded sessions against real rides, the error analysis that turns failures into work for the right team, and the online experiments that prove impact
Keep models healthy after launch as data and cities shift
Skills, Knowledge and Expertise
Minimum qualifications
5 or more years building models that shipped and improved a production metric
Direct experience with ranking, search relevance, or recommendation systems, including how they are evaluated
Expert Python and SQL, fluency with gradient boosting, and working knowledge of transformers
Experience taking a model to production and owning it afterwards
The ability to work across teams, since search quality work generates data and engineering tasks that others own
Preferred qualifications
Depth in geocoding, autocomplete, or place search
Learning to rank in practice: pairwise and listwise objectives, MRR, NDCG, Hit@k, and their failure modes
Relevance tuning on OpenSearch or Elasticsearch, including analyzers
Multilingual or cross-script search, for example Arabic and Arabizi or Urdu and Roman Urdu
Distilling language models under a latency budget, and experience in mapping or geospatial products in developing markets
Conditions & Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 70 700 EUR gross
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from EUR 90 700 gross
Final benefits may vary depending on the location.
Location: Tbilisi, Georgia
Workplace: hybrid
Geo Search runs the search that tens of millions of customers use to say where they are going, across many countries where the commercial maps everyone else leans on are often wrong, incomplete, or simply missing. We are building our own search and recommendation stack, which means we own the data, the ranking, and the measurement. The team is cross-functional, spanning backend, machine learning, mobile, and QA, and works with a product manager focused on relevance and with geo analysts. It owns place search and autocomplete, geocoding, ranking and personalization, location detection and pickup selection, and its own search screens on Android and iOS. It is measured on order conversion, search conversion, and mean reciprocal rank
We are looking for a
Senior Data Scientist
to own ranking, relevance and recommendation for geo search: the models that decide which places a customer sees, in what order, and how that changes with context.
This is a modeling role with production responsibility, and it is close to a founding one. You will define how relevance is measured here, build the training data from scratch, and own the models that follow. The interesting constraint is that suggestions must return within tens of milliseconds of each keystroke, in cities where map data is thin and people type in mixed scripts, so model choice is an evidence-based trade-off you will own rather than a preference: gradient-boosted ranking on behavioral data today, transformers and large language models where they earn their place in query understanding and cross-script matching, and neural reranking if the failure analysis justifies it. Ground truth comes from what drivers, couriers and customers actually do, and from completed rides, so a large part of the craft is turning messy behavioral logs into labels you can trust. You will measure your impact through offline evaluation and online A/B tests, and changes reach millions of customers in weeks.
Key Responsibilities
Own ranking, relevance and recommendation for geo search end to end, from training data through to models serving in production
Build the label pipeline that turns search sessions and completed rides into trustworthy training data, including correction for position bias and other presentation effects
Train and own the models that order results, and the confidence model that decides per query whether we serve our own answer or fall back to an external provider
Build query understanding for our markets, including cross-script matching, using large language models to label offline and distilling into models fast enough for the keystroke path
Own evaluation end to end: the offline replay harness that scores recorded sessions against real rides, the error analysis that turns failures into work for the right team, and the online experiments that prove impact
Keep models healthy after launch as data and cities shift
Skills, Knowledge and Expertise
Minimum qualifications
5 or more years building models that shipped and improved a production metric
Direct experience with ranking, search relevance, or recommendation systems, including how they are evaluated
Expert Python and SQL, fluency with gradient boosting, and working knowledge of transformers
Experience taking a model to production and owning it afterwards
The ability to work across teams, since search quality work generates data and engineering tasks that others own
Preferred qualifications
Depth in geocoding, autocomplete, or place search
Learning to rank in practice: pairwise and listwise objectives, MRR, NDCG, Hit@k, and their failure modes
Relevance tuning on OpenSearch or Elasticsearch, including analyzers
Multilingual or cross-script search, for example Arabic and Arabizi or Urdu and Roman Urdu
Distilling language models under a latency budget, and experience in mapping or geospatial products in developing markets
Designed search evaluation pipeline before (Datasets preparation, query/index tuning, search system scores)
Worked with and customised Learned-To-Rank plugin on OpenSearch to improve ranking
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
УдалённоleadPoland
ГибридWarsaw
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