Location: London & San Francisco
Workplace: onsite
THE OPPORTUNITY
We are building Watcher, a coding agent security product. Watcher is deployed in production and monitors billions of agent tokens per month across engineering teams at agent-building scale-ups and multinational enterprises. Every one of those deployments involves custom engineering: integrating with the customer's coding agents and security stack, running in their cloud or on-prem environment, and tuning monitors to their workflows.
We are looking for a Forward Deployed Engineer to own that work end to end. You will be the technical face of Watcher to customers across the entire lifecycle: running technical evaluations and POCs with prospects, deploying Watcher into customer environments, building the integrations and custom capabilities they need, and providing white-glove support that turns early customers into long-term partners. You are an engineer first. When a customer needs something, your default is to build it, and then to work with the product team to decide what becomes part of the core product.
This is truly a "start-up role." You will be one of the first dedicated customer-facing engineers, you will have significant say in shaping how Apollo deploys and supports Watcher, and you can earn more responsibility quickly. As we grow, this role can develop toward leading forward-deployed engineering, solutions architecture, or core product engineering, depending on your interests.
KEY RESPONSIBILITIES
Deployment and integration engineering (~40%)
Own customer deployments end to end: cloud, on-prem, and self-hosted backends, from architecture discussion through production rollout.
Build integrations between Watcher and customer environments: coding agent setups (Claude Code, Codex, Cursor), SIEM and security operations tooling, identity and access systems, CI/CD pipelines.
Configure and tune monitors, policies, and permissions for each customer's workflows, and validate that monitoring quality holds on their real traffic.
Debug issues in environments you don't control, often under time pressure, and drive them to resolution with the product team.
Pre-sales and technical evaluation (~30%)
Run technical evaluations and POCs with prospects: scope the pilot, deploy Watcher on their agent traffic, and demonstrate concrete value (caught failures, security coverage, developer experience).
Serve as the technical counterpart to security and engineering leaders during evaluations: answer architecture and security questions, run demos on the prospect's actual use cases rather than canned examples.
Work with our AI Security & Control Engineer on security questionnaires, architecture reviews, and customer pen-test support during procurement.
Feed honest signal back into the team about why deals progress or stall technically.
White-glove support and product feedback (~30%)
Be the named technical contact for key customers. Own their escalations, incident communication, and feature requests.
Build customer-specific capabilities where warranted, and drive the "should this be product?" conversation with the Engineering Manager and product engineers so one-off work compounds into the roadmap.
Turn deployment experience into leverage: documentation, deployment tooling, and runbooks that make every subsequent deployment faster and less bespoke.
Represent the voice of the customer in planning: you will know better than anyone what real security and platform teams need from Watcher.
REPRESENTATIVE PROJECTS
Land a lighthouse enterprise:
Run a POC for a large enterprise with a strict security posture: scope the pilot with their security team, stand up a self-hosted backend inside their infrastructure, integrate with their SIEM, tune monitors on their traffic, and present results that convert the pilot into a production contract.
Build a reusable deployment path:
After your first several deployments, turn the bespoke steps into a repeatable, documented, partially automated deployment package (infrastructure templates, integration modules, validation checks) that cuts time-to-production for new customers by more than half.
Ship a customer-driven capability into the product:
Take a recurring customer request (e.g. a custom alert routing scheme or a new agent integration), build it for the customer who needs it, generalize it with the product team, and ship it as a core Watcher feature.
Rescue a wobbly account:
A customer's monitors are noisy, their engineers are annoyed, and their security lead is questioning the renewal. Diagnose the root causes of their traffic, retune the configuration, fix the underlying issues with the product team, and win back their confidence.
JOB REQUIREMENTS
Must-haves
Strong engineering foundation.
3+ years building and shipping production software. You can work across the stack (Python and TypeScript primarily), read unfamiliar code fast, and are comfortable with cloud infrastructure, networking basics, and deployment tooling. You will regularly build under constraints you don't choose, in environments you don't control.
Genuinely good with customers.
You communicate clearly with both hands-on engineers and security leadership, you stay calm and constructive when something is on fire, and customers come away trusting you. This is not a tolerance requirement; you should like this part of the job.
High agency and ownership.
When a customer is blocked, you don't wait for a ticket to be routed. You find the problem, fix it or escalate it with a proposed solution, and follow through until it's resolved.
Startup pace.
You are excited about a fast-moving environment, comfortable with ambiguity and changing priorities, and willing to grind when it matters, including occasionally at customer-driven hours.
Judgment on custom vs. core.
You can tell the difference between a request worth building bespoke, a request that should become a product, and a request to push back on, and you can deliver that pushback to a customer gracefully.
Strong written communication.
Deployment docs, incident updates, and POC reports need to be clear and precise.
Comfortable leveraging AI heavily
for engineering and customer work, while holding the output to a high standard.
Strong nice-to-haves
Prior FDE, solutions engineering, or professional services experience,
especially at a developer-tools, security, or infrastructure company.
Experience deploying software into enterprise environments:
on-prem, VPC deployments, SSO/identity integration, security reviews, procurement processes.
Familiarity with the enterprise security stack
(SIEM, DLP, endpoint tooling) and with how security teams evaluate vendors.
Experience with coding agents as a power user or builder.
You have used Claude Code, Codex, Cursor, or similar tools heavily, or built agent tooling yourself.
Pre-sales exposure:
you have run POCs or technical evaluations and know how to demonstrate value on a prospect's terms.
Willingness to travel
occasionally to customer sites.
Explicitly not required
Formal AI safety background.
We need excellent customer-facing engineers who can learn the AI safety context.
Sales experience or quota history.
You support deals technically; you don't carry a number.
Deep expertise in every technology we use.
We care about demonstrated ability to learn fast in unfamiliar environments, which is the core skill of this job.
We want to emphasize that people who feel they don’t fulfill all of these characteristics but think they would be a good fit for the position, nonetheless, are strongly encouraged to apply.
BENEFITS
This role offers market competitive salary, equity, and competitive benefits.
Salary:
San Francisco
: $222,000 - $290,000;
London
: £149,000 - £195,000. We will be looking to meaningfully raise salaries soon.
Our engineers effectively have an unlimited token budget. If a better result costs more compute, use it.
Flexible work hours and schedule
Unlimited vacation
Unlimited sick leave
Up to 6 months of paid parental leave
Comprehensive health, dental and vision insurance
Retirement savings with competitive employer matching (e.g. 401(k) for US employees)
Lunch, dinner, and snacks are provided for all employees on workdays
Paid work trips, including staff retreats, business trips, and relevant conferences
A yearly $1,000 (USD) professional development budget
Relocation support and visa fees (if applicable)
LOGISTICS
Time Allocation:
Full-time
Location:
This is an in-person role working out of our London or San Francisco office, with occasional travel to customer sites. We offer flexible working hours and some wfh arrangements.
Visa sponsorship:
We sponsor visas in both the UK and US. Sponsorship isn't guaranteed for every role or candidate, but if we make you an offer, we'll work with you to find the right visa route.
ABOUT THE TEAM
The product team consists of product engineers: Jeremy Neiman, Zak Walters, Zen van Riel, Srdjan Miletic and Gustavo Bicalho; research scientists: Victor Gillioz, Monika Jotautaitė, Dmitrii Volkov; and our GTM lead: Kyle Dai. Marius Hobbhahn (CEO) advises the team. Furthermore you will interact with our other SWEs and researchers, since we intend to be "our own customer" by using our products internally for our research work. You can find our full team here.
ABOUT APOLLO RESEARCH
The rapid rise in AI capabilities offers tremendous opportunities, but also presents significant risks. At Apollo Research, we're primarily concerned with risks from Loss of Control, i.e. risks coming from the model itself rather than e.g. humans misusing the AI. We're particularly concerned with deceptive alignment / scheming, a phenomenon where a model appears to be aligned but is, in fact, misaligned and capable of evading human oversight.
We work on the science of scheming, detection of scheming (e.g. building evaluations), and scheming mitigations (e.g. anti-scheming). We also work on control and monitoring research (see our scalable monitoring agenda). We work closely with many frontier AI companies, such as OpenAI, Anthropic, Google, Meta, Thinking Machines and others, e.g. to test their models and collaborate on the science of scheming. At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you're interested in more details about what it's like working at Apollo, you can find more information here.
We also build a coding agent security product called Watcher that secures agent deployments in companies. Our goal is to reduce the probability of catastrophic incidents by securing coding agents, learning about their real-world risks, and publishing our research on how to build these control systems most effectively.
Equality Statement: Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
HOW TO APPLY
Please complete the application form with your CV. The provision of a cover letter is neither required nor encouraged. Please also feel free to share links to relevant work samples.
About the interview process: Our multi-stage process includes a screening interview, a take-home test (3 hours), 3 technical interviews, and a final interview with Marius (CEO). There are no leetcode-style general coding interviews. You may use AI tools on the take-home; we judge the result the way we'd judge any contributor's work, so you are responsible for the quality of everything you submit. If you want to prepare, we suggest building simple monitors for coding agents and running them on your own Claude Code / Cursor / Codex / etc. traffic.
Your Privacy and Fairness in Our Recruitment Process: We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency, we use AI-powered tools to assist with tasks such as resume screening. These tools are designed and deployed in compliance with internationally recognized AI governance frameworks. Your personal data is handled securely and transparently. All resumes are screened by a human and final hiring decisions are made by our team. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at info@apolloresearch.ai.
ОфисLondon & San Francisco; Relocation support and visa fees (if applicable)
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX
Atlanta, GA
Denver, CO
Seattle, WA
Washington, DC
Application Deadline: December 16, 2026
Position Overview
Cloudflare is looking for an Automation Specialist to transform how our global Data Center Security Compliance (DCSC) team operates. This critical role is part of the Infrastructure Operations organization, which is responsible for building, scaling, and running Cloudflare's data center and network infrastructure across 700+ sites worldwide.
The DCSC team manages physical access control and compliance auditing across one of the most complex and distributed infrastructure footprints in the industry, spanning more than 105 vendor portals, hundreds of non-portal carrier-neutral and edge partner sites, and multiple regulatory frameworks including SOC 2, ISO 27001, FedRAMP, ISMAP, and IRAP. The operational burden of this work is substantial and largely manual: user lists are pulled by hand, access control lists are reconciled by eye, evidence packages are assembled ticket by ticket, and attestation cycles consume weeks of coordinator time every quarter.
This role exists to change that. The DCSC Automation -Specialist will design, build, and operate AI-assisted and automated workflows that eliminate the most time-consuming manual work in the DCSC operating model, freeing compliance coordinators to focus on exception handling, stakeholder relationships, and regulatory judgment rather than data gathering and reconciliation.
This is a builder role. You will interview the team to understand each workflow, identify the highest-leverage automation targets, and ship tooling that demonstrably reduces the time it takes to close a QAR cycle, produce an audit evidence package, or manage a batch of access provisioning requests. You will work in close partnership with the DCSC coordinators, and existing automation developers, and will own the DCSC operational tooling roadmap.
Key Responsibilities
Portal Automation & User List Extraction
Browser Automation: Design and maintain automated scripts (Playwright, Puppeteer, or equivalent) that log into vendor data center portals, extract user access lists, and feed structured output into the DCSC Portal and comparison pipelines replacing manual portal-by-portal data collection across 105+ portals covering 338+ sites.
Resilience & Coverage: Build fallback handling for portals that block or rate-limit automated access; document exceptions and maintain a coverage registry tracking automation status per portal.
Scheduled Execution: Operationalize extraction jobs on a recurring cadence aligned to QAR and MAR cycles, with alerting for failures and drift.
ACL Reconciliation & Diff Engine
Automated Comparison: Build tooling that ingests portal-extracted user lists and compares them against the master Access Control List (ACL), automatically surfacing discrepancies: users present in a portal but absent from the ACL, users on the ACL without active portal access, and role or access-level mismatches.
Exception-Only Output: Route confirmed discrepancies directly to pre-populated Jira tickets for human review and action, eliminating the need for coordinators to perform full manual review of every user record each quarter.
Audit Trail: Ensure all comparison runs produce immutable, timestamped records suitable for SOC 2, ISO 27001, and FedRAMP evidence requirements.
Attestation & Evidence Automation
Attestation Module: Own and extend the attestation workflow within the DCSC Portal, including automated cycle triggering, manager notification, time-stamped confirmation capture, and exception escalation, replacing manual screenshot-based evidence gathering.
Evidence Package Builder: Build automated pipelines that compile audit-ready evidence packages for SOC 2, ISO 27001, FedRAMP, ISMAP, and IRAP control cycles, pulling attestation logs, portal extraction results, diff reports, and correspondence into structured packages keyed to specific control IDs.
GRC Alignment: Work directly with GRC counterparts to validate that automated evidence formats meet auditor and regulatory requirements before deployment.
AI-Assisted Anomaly Detection & Triage
Access Pattern Analysis: Implement LLM-based review passes over QAR cycle output to surface patterns warranting human escalation: former employees retaining access, access creep over time, dormant accounts, and anomalous role assignments across sites.
Ticket Intelligence: Build automation that reads incoming Jira onboarding and offboarding tickets and generates structured, portal-specific action checklists reducing coordinator cognitive load and preventing missed steps across multi-portal provisioning workflows.
Continuous Improvement: Monitor automation output quality over time, retrain or recalibrate models as portal structures change, and maintain a feedback loop with coordinators on false positives and missed detections.
DCSC Portal Ownership & Tooling Roadmap
Platform Stewardship: Own the DCSC Portal as the operational runtime for all automation and workflow tooling ensuring it remains stable, documented, and usable by coordinators without engineering support for day-to-day tasks.
Roadmap Management: Maintain a prioritized backlog of automation opportunities, assessed by time savings, compliance impact, and implementation complexity; present quarterly progress and priorities to DCSC leadership.
Documentation: Produce runbooks for every automation, ensuring that no operational capability lives only in one person's head or on a local machine.
Desirable skills / Experience:
Automation Engineering: Demonstrated experience building browser automation (Playwright, Puppeteer, Selenium, or equivalent) against real-world web applications, including handling authentication flows, dynamic content, and anti-bot mitigations.
TypeScript Proficiency: Strong skills for scripting, data wrangling, structured file I/O, and API integration. Ability to write maintainable, documented code that non-engineers can operate.
LLM Integration: Hands-on experience integrating LLM APIs (OpenAI, Anthropic, Google, or equivalent) into production workflows for classification, drafting, summarization, or anomaly detection tasks.
Data Engineering Fundamentals: Comfort working with structured and semi-structured data at scale, diffing datasets, normalizing inconsistent formats, and producing clean outputs for downstream audit use.
API & Workflow Integration: Experience building integrations with ticketing or ITSM systems (Jira preferred) via REST API, including automated ticket creation, status updates, and attachment handling.
Systems Thinking: Ability to map an end-to-end manual workflow, identify the highest-leverage automation insertion points, and ship incrementally without waiting for a perfect solution.
Workflow Archaeology: Comfortable extracting process knowledge from subject-matter experts through structured interviews turning tribal knowledge into documented, automatable workflows.
Bias Toward Simplicity: Strong product intuition for the minimum viable automation that delivers real time savings, rather than over-engineering for edge cases.
Compliance Awareness: Appreciation for the stakes of accuracy in a compliance context, understanding that an incorrect ACL diff or a missing evidence artifact has real audit consequences.
Soft Skills:
Communication: Able to explain automation design decisions and tradeoffs clearly to non-technical stakeholders including compliance coordinators and GRC partners.
Ambiguity Tolerance: Vendor portals don't come with documentation. Workflows are passed down verbally. You need to be energized by figuring things out from scratch.
Preferred Qualifications
Experience with Cloudflare Workers or similar edge compute platforms
Familiarity with GRC/compliance frameworks (SOC 2, FedRAMP, ISO 27001) at an operational level — not as an auditor, but enough to understand why evidence integrity matters
RPA tooling experience (UiPath, Power Automate) as fallback for portals that defeat headless browsers
Prior work in infrastructure operations, data center, or physical security environments
Experience building internal tooling or developer-facing portals (not just scripts)
Compensation
Compensation may be adjusted depending on work location.
For Colorado based hires: Estimated annual salary of $136,000 - $187,000.
Washington (Kirkland), and Washington D.C. based hires: Estimated annual salary of $150,000 - $206,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: London & San Francisco
Workplace: onsite
THE OPPORTUNITY
We are building Watcher, a coding agent security product. Watcher is deployed in production and monitors billions of agent tokens per month across engineering teams at agent-building scale-ups and enterprises. We are looking for a product engineer to build and scale Watcher end to end.
This role includes backend and frontend components. You will own features across the full stack, from agent hooks and ingestion pipelines to monitoring dashboards and enterprise integrations. You can expect to own features from customer conversation to production deployment.
This is truly a “start-up role”: you will own big chunks of the product, make decisions fast, and ship at high volume. You will join a small team with significant ability to shape the product and tech, and you can earn more responsibility quickly. This is an individual contributor role but could lead to management responsibilities eventually, if desired.
KEY RESPONSIBILITIES
Ship product end to end (~45%)
Feature development
Design, build, and ship Watcher features across the stack: agent-side hooks and CLI tooling, ingestion and grading pipelines, real-time monitoring UI (Watcher Live), and the organization-wide Analyzer dashboard.
Own features end to end, from ambiguous requirements to production: talk to users, scope the work, make the technical decisions, put that into production, and iterate based on usage.
Build Watcher integrations: We currently support Claude Code and Codex, but we’re planning on increasing our coverage to other coding agents, LLM gateways, and anywhere that could benefit from agent monitoring.
Build the policy and configuration layer that lets security teams set org-wide guardrails for engineers to operate safely within.
Productionize research
Turn monitoring research (new monitors, grading strategies, backtesting results) into production-ready product features. We are "our own customer": You will use the product you build every day.
Infrastructure and scale (~35%)
Design and operate backend systems that process large volumes of agent logs in real time.
Own reliability: robust error handling, graceful degradation, and observability (logging, metrics, tracing, alerting). We should catch issues before customers do.
Architect data models and storage that handle both high-throughput writes and complex analytical queries over historical trajectories. Retention policies have to fit highly sensitive customer data.
Make sure Watcher is safe to deploy: Work with our AI Security & Control Engineer on tenant isolation, encryption, and access controls. Watcher touches some of the most sensitive data our customers have.
Customer and integration engineering (~20%)
Build and maintain integrations with the enterprise security stack, e.g. streaming monitoring alerts into SIEM systems and existing security operations workflows.
Support flexible deployment models: cloud-hosted, on-prem, and local backends, so sensitive agent logs never have to leave customer control.
Talk to customers, debug issues in their environments, and feed what you learn back into the roadmap.
REPRESENTATIVE PROJECTS
Secure a new frontier coding agent:
Take an agent we don't yet support (e.g. Cursor) from zero to fully monitored. Build the hook/integration layer, normalize its trajectory format into our data model, validate monitor accuracy on real traffic, and ship it to customers.
Build the real-time blocking path:
Design the low-latency pipeline that lets monitors block dangerous actions (e.g. git push --force, secret exfiltration) before they execute, while keeping p95 latency low enough that developers don't feel it. Handle traffic spikes and partial failures gracefully.
Ship an Analyzer capability end to end:
Design and build an organization-wide view (e.g. failure trends over time, cross-session pattern detection) from data model through API to UI, based on what security teams actually need.
Deploy Watcher inside locked-down enterprises:
Build and document the self-hosted/on-prem deployment story so that enterprises with strict data requirements can run Watcher inside their own infrastructure.
JOB REQUIREMENTS
Must-haves
4+ years building production software.
You have shipped and operated real systems with real users, and you know what it takes to keep them reliable.
Full-stack capability.
You are strong on the backend (APIs, data pipelines, databases, cloud infrastructure) and productive on the frontend (modern web UI). You don't need to be world-class at both, but you must be able to own a feature across the whole stack. Our stack is primarily Python and TypeScript.
High agency and ownership.
You are willing to own big chunks of the product, make decisions fast with incomplete information, and be accountable for the outcome. You don't wait to be told what to do and have an accurate sense of the roadmap for the product.
High output volume.
You have used Claude Code, Codex, Cursor, or similar tools heavily to accelerate or have built agents or agent tooling yourself.
Startup pace.
You are excited about a fast-moving environment, comfortable with ambiguity and changing priorities, and willing to grind when it matters.
Product sense.
You can talk to users, translate vague requirements into concrete designs, and make good calls about what to build and what to cut.
Strong nice-to-haves
Previous work on developer tools, monitoring/observability systems, or security products.
Watcher sits at the intersection of all three.
Real-time or large-scale data processing experience
(streaming pipelines, message queues, high-throughput log systems).
Enterprise or on-prem deployment experience.
Shipping software into environments you don't control is its own skill.
Experience building LLM-powered applications,
e.g. LLM-as-judge setups, evaluation pipelines, or familiarity with frameworks like Inspect.
Early-stage startup experience.
You have been employee 1-15 somewhere and know what it feels like to build a product with no playbook.
Explicitly not required
Formal AI safety background.
We need excellent product engineers who can learn the AI safety context, not AI safety researchers who need to learn engineering.
Management experience.
This is an IC role, at least initially.
Deep experience in every technology we use.
We care about demonstrated ability to learn and ship, not checkbox familiarity with our exact stack.
We want to emphasize that people who feel they don’t fulfill all of these characteristics but think they would be a good fit for the position, nonetheless, are strongly encouraged to apply.
BENEFITS
This role offers market competitive salary, equity, and competitive benefits.
Salary:
San Francisco:
$222,000 – $290,000
London:
£149,000 – £195,000. We will be looking to meaningfully raise salaries soon.
Our engineers effectively have an unlimited token budget. If a better result costs more compute, use it.
Flexible work hours and schedule
Unlimited vacation
Unlimited sick leave
Up to 6 months of paid parental leave
Comprehensive health, dental and vision insurance
Retirement savings with competitive employer matching (e.g. 401(k) for US employees)
Lunch, dinner, and snacks are provided for all employees on workdays
Paid work trips, including staff retreats, business trips, and relevant conferences
A yearly $1,000 (USD) professional development budget
Relocation support and visa fees (if applicable)
LOGISTICS
Time Allocation:
Full-time
Location:
This is an in-person role working out of our London or San Francisco office. We offer flexible working hours and some wfh arrangements.
Visa sponsorship:
We sponsor visas in both the UK and US. Sponsorship isn't guaranteed for every role or candidate, but if we make you an offer, we'll work with you to find the right visa route.
ABOUT THE TEAM
The product team consists of product engineers: Jeremy Neiman, Zak Walters, Zen van Riel, Srdjan Miletic and Gustavo Bicalho; research scientists: Victor Gillioz, Monika Jotautaitė, Dmitrii Volkov; and our GTM lead: Kyle Dai. Marius Hobbhahn (CEO) advises the team. Furthermore you will interact with our other SWEs and researchers, since we intend to be "our own customer" by using our products internally for our research work. You can find our full team here.
ABOUT APOLLO RESEARCH
The rapid rise in AI capabilities offers tremendous opportunities, but also presents significant risks. At Apollo Research, we're primarily concerned with risks from Loss of Control, i.e. risks coming from the model itself rather than e.g. humans misusing the AI. We're particularly concerned with deceptive alignment / scheming, a phenomenon where a model appears to be aligned but is, in fact, misaligned and capable of evading human oversight.
We work on the science of scheming, detection of scheming (e.g. building evaluations), and scheming mitigations (e.g. anti-scheming). We also work on control and monitoring research (see our scalable monitoring agenda). We work closely with many frontier AI companies, such as OpenAI, Anthropic, Google, Meta, Thinking Machines and others, e.g. to test their models and collaborate on the science of scheming. At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you're interested in more details about what it's like working at Apollo, you can find more information here.
We also build a coding agent security product called Watcher that secures agent deployments in companies. Our goal is to reduce the probability of catastrophic incidents by securing coding agents, learning about their real-world risks, and publishing our research on how to build these control systems most effectively.
Equality Statement: Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
HOW TO APPLY
Please complete the application form with your CV. The provision of a cover letter is neither required nor encouraged. Please also feel free to share links to relevant work samples.
About the interview process: Our multi-stage process includes a screening interview, a take-home test (3 hours), 3 technical interviews, and a final interview with Marius (CEO). There are no leetcode-style general coding interviews. You may use AI tools on the take-home; we judge the result the way we'd judge any contributor's work, so you are responsible for the quality of everything you submit. If you want to prepare, we suggest building simple monitors for coding agents and running them on your own Claude Code / Cursor / Codex / etc. traffic.
Your Privacy and Fairness in Our Recruitment Process: We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency, we use AI-powered tools to assist with tasks such as resume screening. These tools are designed and deployed in compliance with internationally recognized AI governance frameworks. Your personal data is handled securely and transparently. All resumes are screened by a human and final hiring decisions are made by our team. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at info@apolloresearch.ai.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is expanding its reseller program in Japan and Korea. As our Reseller Operations Manager for Japan and Korea, you'll own how resellers in both countries get onboarded, transact, get paid, and get supported, across both of our resale motions: hyperscaler resale, where partners resell Claude through the cloud marketplaces (AWS Bedrock today, Google Cloud Vertex AI and Microsoft Foundry to follow), and direct resale, where partners resell on Anthropic paper through our own quote-to-order and billing systems. The global team builds the program; you make it work for Japanese and Korean partners and feed back what has to change.
This is an operator role, not a partner manager role. In the first months you'll be validating deal registrations and answering partner tickets yourself; by the end of the first year the volume should be running on documented process, service levels, and vendor or system coverage that you set up.
Key responsibilities
Own reseller onboarding for Japan and Korea end to end: application intake, screening coordination, agreement execution, marketplace authorization, entitlement setup, and activation, and keep the partner record in Salesforce decision-grade for both regions.
Run hyperscaler (3P) reseller operations: deal-registration intake and validation within SLA, marketplace authorizations and private-offer processing with the cloud alliance teams, and end-customer reporting on every reseller transaction so partner-sourced revenue can be attributed.
Run direct (1P) reseller operations: partner quotes and order forms, order booking and provisioning, and commit tracking and true-ups with Deal Desk, RevOps, and Accounting, and work with Finance and Tax on local invoicing, currency, and consumption-tax handling for each transaction route.
Run the regional side of reseller incentives: eligibility, validation of quarterly payouts, and partner disputes, in partnership with the global incentive operations team and Finance.
Stand up first-line operational support for resellers in Japanese and Korean during local business hours, inside the global partner support queue rather than alongside it, and localize the onboarding, deal-registration, and ordering content partners depend on.
Manage any outsourced or contracted operations capacity used in region (scope, quality, service levels) and coordinate with Enablement on the logistics of local-language certification and training.
Own reseller reporting for Japan and Korea: registration volume and cycle time, activation, attach, and attributed revenue by partner and by motion, and use it to tell the regional teams and the global program what to fix next.
Adopt the global Partner Operations playbooks where they fit, write the in-region variants where they don't, and represent Japan and Korea requirements in partner systems and automation work so manual volume doesn't grow with partner count.
Minimum qualifications
Several years in channel, reseller, distribution, or partner operations at a technology company, ideally touching both a cloud-marketplace motion and a direct or contract-based resale motion.
Working proficiency in Japanese, Korean, and English. You'll run operational relationships with partners in both countries and work daily with a US-based team; proficiency doesn't need to be identical across all three, but you need to be able to work with partners in both regions.
Practical knowledge of how at least one major cloud marketplace's reseller program works (authorizations, private offers, deal registration), or deep experience in one motion and a track record of picking up the other quickly.
Hands-on experience with quote-to-order, order management, or partner billing, and the Finance, Deal Desk, and Legal coordination that comes with it.
A track record of taking a manual process and turning it into documented workflow, service levels, and reporting, including managing vendors or contractors who execute part of it.
Hands-on Salesforce experience (reporting, data maintenance), and comfort being the only operations person in the region while working with a team many time zones away.
Preferred qualifications
Experience inside the Japanese or Korean enterprise reseller and systems-integrator ecosystem, including local invoicing, credit, and consumption-tax conventions.
Experience with partner incentive or rebate operations, or with a partner program during its launch phase.
Experience with PRM or deal-registration tooling, or building automations with Claude or similar tools to run operational workflows at volume.
How this role works with the team
You'll report into Partner Experience and work day to day with two groups. The global Partner Operations team in San Francisco owns the reseller program's systems, and playbooks; our reseller operations owner there is your direct counterpart, and you'll split work along a simple line: they own the global process, you own its execution and adaptation in Japan and Korea. The Japan and Korea go-to-market teams own the partner relationships and the commercial conversations; you're the operational layer underneath them, and the person they come to when something about a partner's onboarding, order, or payout needs to move. You'll also be the regional voice into Finance, Deal Desk, RevOps, and the cloud alliance teams on anything that has to work differently in these markets.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Malaysia; Philippines; Indonesia
For management consultants and strategy professionals ready to become hands-on operators.
About Intellect
Intellect is a leading mental health benefits company, trusted by forward-thinking employers, insurers and governments to deliver care that is local, personalised and effective at scale. Today, we serve more than 4 million people across over 100 countries through our technology platform and global network of clinical providers.
Our platform supports workforces at companies including Dell, ByteDance, Visa, Shell, McDonald’s and hundreds more, enabling organisations to provide accessible, culturally relevant and high-quality mental healthcare to their people.
Driven by our mission to make mental healthcare accessible to everyone, Intellect combines technology, clinical care and local expertise to deliver meaningful outcomes across diverse markets and populations.
The Opportunity
We are hiring several exceptional management consultants, strategy professionals and other strongly trained generalists to take on high-priority strategic and operating mandates across Intellect.
This opportunity is particularly suited to people who have developed rigorous problem-solving capabilities in consulting, strategy, transformation or other demanding environments and now want to become hands-on operators.
This is not a conventional internal strategy or advisory role. You will be expected to move beyond diagnosing problems and making recommendations, working through operational detail to implement solutions, build capabilities and deliver measurable results.
This search spans several priority mandates rather than a single central Strategy & Operations team. Depending on your experience, strengths and Intellect’s needs, you may initially lead a cross-functional strategic initiative or move directly into an embedded operating role within areas such as operations, commercial enablement, business performance, market development, new product and offering development, or another critical function.
During the interview process, we will explore where your capabilities and motivations are best matched to Intellect’s priorities. Before an offer is made, we will align with you on a specific initial mandate, title, reporting line, objectives and measures of success.
Strong performers will have the opportunity to take on broader functional, market or business responsibilities based on their demonstrated impact and Intellect’s evolving needs.
Potential Mandates
Your initial mandate could involve one or more of the following:
Operations: Improving service delivery, workforce planning, quality, efficiency, automation, performance management and operating processes
Commercial enablement: Strengthening sales processes, pipeline management, pricing, proposals, commercial analytics, account planning and coordination between commercial and delivery teams
Business performance: Building management systems, KPIs and operating cadences, then leading interventions that improve functional or market performance
New products and offerings: Identifying unmet customer or market needs, developing and validating new products, services or propositions, building the business and operating case, and working cross-functionally to launch and scale them
Market development: Evaluating and developing new markets, customer segments, strategic partnerships or routes to market
Strategic initiatives: Leading high-priority, cross-functional work sponsored by Intellect’s senior leadership
Embedded operating ownership: Joining a priority function or taking direct responsibility for a defined team, capability, programme or business area where there is a strong fit
These examples illustrate the range of potential mandates rather than a fixed rotation or predetermined sequence. Each successful candidate will be hired into a defined initial role based on mutual fit and business need.
Your Responsibilities
Solve High-Priority Business Problems
Take ownership of complex priorities that materially affect Intellect’s growth, performance or ability to scale
Structure ambiguous problems, identify the questions and drivers that matter, and translate analysis into clear decisions and action
Develop practical recommendations grounded in data, frontline realities, customer needs and commercial considerations
Work directly with functional, market and senior leaders to define priorities, resolve constraints and maintain momentum
Make sound decisions despite incomplete information, competing priorities and limited resources
Move from Strategy to Execution
Own initiatives end to end, from diagnosis and business-case development through implementation and measurable results
Translate decisions into practical implementation plans with clear owners, milestones, dependencies and success measures
Work alongside the teams responsible for execution rather than handing initiatives over after the analysis is complete
Use data and frontline insight to identify constraints, test interventions and improve outcomes quickly
Track results, identify where execution is falling short and intervene directly to get initiatives back on course
Build the processes, tools, operating cadences and accountability required to sustain improvements
Build Operating Capabilities
Improve how relevant parts of Intellect plan, measure and manage performance
Build management systems, dashboards, review processes and decision frameworks that improve execution and accountability
Strengthen coordination across functions, markets and levels of seniority
Help translate strategic or commercial priorities into scalable operating models and repeatable playbooks
Build the capabilities, processes and team structures required for your area to operate effectively
Take on increasingly broad operating responsibility as organisational needs and your capabilities evolve
Requirements
You typically have approximately 4-10 years of experience, ideally including time in management consulting, strategy, transformation, professional services or another demanding operating environment
You have received strong training in structured problem-solving and can bring clarity to complex or ambiguous situations
You have strong analytical and communication skills and can independently produce work that is ready for senior leadership decisions
You want to move from advising organisations to helping build and operate one
You are energised by implementation and ownership, not only recommendations or presentations
You are commercially minded and understand how operational, customer and financial considerations connect
You can work effectively with incomplete information, competing priorities and limited resources without waiting for perfect certainty
You are highly analytical and comfortable working with data, but do not allow analysis to become a substitute for action
You can influence senior stakeholders while building trust and credibility with the teams responsible for day-to-day execution
You combine high standards with low ego and are willing to move between strategic questions and detailed operational work
You take ownership naturally, follow through reliably and maintain high standards without requiring extensive direction
You are comfortable working across functions, cultures, markets and levels of seniority in a fast-moving organisation
Experience in healthcare, technology, insurance, enterprise services or multi-market businesses is helpful but not required
Above all, you are motivated by the opportunity to become a substantive operator and build something meaningful, while helping Intellect expand access to high-quality mental healthcare.
Why Join Intellect
Work directly on consequential business problems with senior leaders in a fast-growing regional healthcare company
Move beyond advising businesses and build genuine experience owning and operating one
Take meaningful responsibility earlier than you may receive in a traditional consulting or corporate environment
Gain exposure to different functions, markets and dimensions of building and scaling a regional business
Find an initial mandate that makes effective use of your strengths while addressing a genuine business priority
Earn the opportunity to take on broader functional, market or business responsibilities through demonstrated impact
Apply your capabilities to a mission that meaningfully improves access to mental healthcare
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Almaty, Kazakhstan
Workplace: OnSite
Why work at Higgsfield AI?
We're the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, and powering 390 of Fortune 500 brands. We’re building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn’t just moving fast, but rewriting what fast looks like.
Why this role exists
Higgsfield is one of the fastest-growing generative AI companies in the world. Every generation is a policy decision at scale, and the surface area (NSFW, IP, likeness, anti-fraud, deepfakes, regional law) grows every week. Trust & Safety needs a PM who can turn ambiguous legal, policy, and financial-abuse inputs into shipped systems, not another doc.
What you'll actually do
• Own the T&S product surface end-to-end: classifiers, appeals, user-facing warnings, moderator tooling, enforcement flows.
• Own anti-fraud alongside content safety: multi-account farms, free-trial abuse, refund abuse, chargebacks, prompt-injection cost exploits, reseller wrappers. Fraud is a large and growing share of the T&S problem here.
• Translate legal, policy, and financial-risk requirements into concrete product specs the ML and engineering teams can build against.
• Set thresholds and enforcement policy in partnership with Applied ML: what gets blocked, what gets warned, what gets appealed, and the dollar and reputational tradeoffs behind each choice.
• Run the incident loop when something breaks in production, provider escalations, misuse incidents, fraud spikes, new abuse vectors, and ship the fix.
• Design the metrics that matter: dollars saved from fraud, false-positive cost to legit users, false-negative legal exposure, appeal reversal rate, coverage across new models and markets.
• Work directly with Legal, Applied ML, Backend, Growth, Payments, and external providers to keep our contractual and regulatory obligations current.
Must-haves
1. Founding or early-operator experience. You've spent years trying to build something of your own. You know what it's like to own an outcome when nobody hands you a spec.
2. Shipped T&S, moderation, fraud, risk, or compliance products at scale. You've made real enforcement decisions that affected real users and real money.
3. Comfort with legal, policy, and financial-risk ambiguity. You've worked with counsel, payments providers, or regulators and translated their inputs into product.
4. Strong technical judgment. You can reason about classifier tradeoffs, fraud-detection tradeoffs, threshold selection, and evaluation without needing an engineer to translate.
5. You make decisions in dollars and risk, not opinions. A block rate has a cost, a miss has a cost, a false fraud flag has a cost, you can argue all sides.
Who this is not for
• You prefer working from complete specifications rather than defining problems yourself.
• You want to write strategy docs more than ship enforcement changes.
• You are looking for a slower release cycle. We ship weekly, and incidents can compress that to hours.
Nice to have
• Background at a generative AI, UGC platform, marketplace, or fintech risk team in the US, EU, or Asia.
• Direct experience with C2PA, child safety classifiers, IP takedowns, DMCA, GDPR enforcement, chargeback flows, or 3DS.
• Comfort with adversarial abuse patterns and how they evolve.
What We Offer
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- Relocation support to Almaty for candidates moving from another city or country.
- A seat where your policy call ships to millions of generations the same week
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, or other office benefits.
This is a fully on-site role based in our Almaty office. Our team works from the office five days per week for the full working day. We believe in-person collaboration is an important part of how we move quickly, solve complex problems, and build strong teams.
Location: New York; San Francisco
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Design Manager to support our mission.
This role is based in New York or San Francisco and open to those who are able to be in-office 3 days per week on a hybrid work model.
About the Team
The Design team at Patreon is responsible for the full consumer experience across our creator and fan products. The team spans product design and content design, working across Patreon's core surfaces: memberships, community, live video, and direct sales. Designers here are embedded in cross-functional teams alongside product, engineering, and data, and are expected to drive outcomes, not just deliver assets.
At Patreon, design is fundamental to how we build and how we think about the product. This team reflects that: high craft standards, close partnership with product leadership, and a genuine curiosity about how AI can raise the bar for what we ship
About the Role
As Senior Staff Design Manager, you'll lead a team of 6-7 product designers alongside another senior design manager, and represent the design leadership bench at Patreon.
You'll lead by example in the craft, not just through management: staying close to the work in Figma, prototyping, or production code, while partnering across product and engineering to shape the next chapter of design at Patreon.
You'll also be a strong external voice for the design team, helping build Patreon's reputation as a place where great designers want to work.
What you’ll need:
- You've shipped distinctive consumer software where design was central to the product's market position, not just polish on a working thing, across a range of products or surfaces rather than a single hero project
- You lead by example in the craft, whether in Figma, prototyping, or production code
- You're a proven manager with success across different sizes and shapes of design teams, and you've operated across different configurations (startup, scale, public) rather than running one playbook
- You have real AI fluency: you use tools daily and have driven measurable, team-wide transformation in velocity, quality, or scope
- You have a track record of building and holding high talent density: top designers choose to work for you and stay, and the people you've hired and developed have gone on to become strong leaders themselves
- You're a strategic thought partner across functions, oriented toward shared outcomes rather than territory
- You're a strong external voice for your team's work, brand, and craft
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: Boulder, CO
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
You own Halter's event strategy in North America end to end, from premium national brand moments through to supporting our regional sales teams with scaling our local activation strategies. Think everything from our expo site at CattleCon, a multi-day conference for Rural Professionals, an invite-only customer or stakeholder event, through to the BBQ on ranch that gets ten prospects and five existing customers in a room together. Both ends of the spectrum matter equally. One builds the brand; the other builds pipeline and trust, efficiently and fast.
You'll lead our Event Specialists/Coordinators across the whole calendar. Supporting them to own Territory Manager’s in-field regional events, and working as a team to deliver our larger scale events. You set the standard for our events, and you know that "premium" doesn't mean the same thing in each context. A ranch BBQ done with too much polish would fail as badly as a national stand with not enough.
WHAT THE ROLE LOOKS LIKE
- Strategy and calendar. You build the annual North American event strategy and the calendar that delivers it, deciding what we do, what we don't, and why. Every event has a clear commercial purpose and audience, and the calendar as a whole is balanced across regions, seasons and the sales cycle.
- Budget ownership. You build the annual event budget to match that calendar, then own it. Forecasting, per-event budgets, supplier contracts and negotiation, event cost reconciliation and re-forecasting, and clear reporting on spend against plan.
- Event Delivery across the range. Flagship national activations (CattleCon, large format field days), conferences, enterprise events, and invite-only stakeholder events, and efficient, high-trust regional events run alongside Territory Managers. You set the production standard for each & work with your team to look after the event design & delivery - owning both the on-the-day experience and the follow-up that turns attendance into high quality and high converting pipeline, brand awareness and customer love.
- Event ROI. Every event, big or small, is measured on what it returns: pipeline generated, cost per opportunity, and its role in the deal cycle or customer journey it was built for.
- Team leadership. Building and coaching a team who can move between formats, hold a production standard when it's called for, and move fast and simply when that's the smarter move.
- Territory Manager partnership. Regional events exist to serve the TM's patch and pipeline, not as a separate marketing calendar.
WHO WE ARE LOOKING FOR
- You’ve been playing in this space for a while, and have a proven record delivering events across a wide range of scale, budget and production value, and the judgement to know what each one warrants. You've run the big builds and the fast, simple formats, and you don't over-invest in one or under-invest in the other.
- You’re an experienced leader who is energised by the pressure of owning and delivering every detail at precision standard. You know how to build high-performing teams, have experience working alongside senior leadership and executive teams, and are highly collaborative and inclusive - not just within the marketing and sales space, but right across all functions.
- Commercially minded: you think about events in terms of pipeline and cost per opportunity, not just attendance or vibe. You wrap quality analysis around each event to measure ROI and assess what works and what doesn’t - and you build a team of operators that think in this exact same way.
- Comfortable flexing across a busy, varied calendar, and coaching a team to read what each event actually needs.
- Genuinely energised by being out with ranchers and our team. You want to immerse yourself in our audience, get to know what it’s like on the road with our reps, and be onsite at the events you've built.
- Highly collaborative - not just with sales, but across the marketing function. You pair closely with the Content & Lifecycle team on campaign strategy so events land as part of a connected commercial motion, not a standalone activity, driving results that clearly move both new acquisition and existing-customer revenue, not events for their own sake.
- Aspirational and creative. You don't just run the events calendar you inherited. Instead you're pushing for what Halter's event presence & strategy could be. You pitch new formats, new activations, new ways to get farmers together, and you're willing to try something that might not work rather than defaulting to what's been done before.
OUR BENEFITS
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter
OUR OFFICE FIRST APPROACH
Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together.
We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter.
Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125M in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Role Overview
Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This is a senior leadership role with organization-wide scope — spanning commercial and financial systems, GTM technology, data architecture, and the deployment and governance of AI agents across the business.
This leader will serve as the company’s architectural authority for enterprise platforms including Salesforce, NetSuite, Zendesk, Snowflake, and their surrounding integration ecosystem. Equally important, they will support the governed infrastructure layer that enables AI agents, automated workflows, and headless capabilities to operate safely at a public company. They will partner closely with the CRO, CISO, and CFO organizations to enable velocity while ensuring systems are compliant, auditable, and built to scale.
The ideal candidate combines deep enterprise architecture expertise with hands-on platform engineering instincts and practical experience deploying AI agents in production environments. This is a build-and-operate role, not a purely advisory one. The Director will directly manage the Salesforce administration team and the NetSuite techno-functional team, and will grow a broader platform capability over time.
Key Responsibilities
Enterprise Architecture Strategy
Define and maintain the enterprise systems architecture roadmap across the commercial, financial, and GTM technology stack, including Salesforce, NetSuite, Zendesk, Snowflake, and related platforms.
Own and maintain formal architecture documentation including system topology maps, data flow diagrams, integration inventories, and architecture decision records (ADRs).
Establish and enforce architectural governance standards and review processes for all material system changes across the enterprise.
Define reference architectures and design patterns for integrations, data exchange, platform extensibility, and AI agent workloads.
Lead build vs. buy evaluations and establish platform selection criteria — including for AI tooling, agent orchestration frameworks, and LLMOps infrastructure — aligned with long-term architectural goals.
Ensure systems architecture supports scalability, data integrity, security, and operational efficiency in a public-company environment.
Systems Architecture & Integration Design
Serve as the lead architect for the design and implementation of integrations across Salesforce, NetSuite, Zendesk, Snowflake, Orb, and other enterprise platforms.
Establish and enforce design standards, data contracts, and integration governance across all enterprise systems.
Own the enterprise architecture review board, evaluating proposed system changes for scalability, compliance, security, and alignment with long-term design goals.
Define integration patterns (event-driven, API-first, middleware) and ensure consistent application across the technology ecosystem.
Partner with the Data Engineering team to ensure data pipelines, data models, and platform integrations reflect sound architectural principles and support reliable analytical and operational outcomes.
Lead evaluation and selection of new technologies, including iPaaS and middleware platforms, ensuring alignment with the broader architecture.
Architecture Governance & Advisory
Serve as the company's technical authority on enterprise systems design questions, providing architectural guidance to Revenue Operations, Finance, and Data Engineering leadership.
Lead architecture review sessions and provide formal design approval for major system initiatives and platform changes.
Produce and maintain architectural roadmaps, standards documentation, and technical decision frameworks that guide delivery teams and stakeholders.
Translate complex business requirements into scalable, future-proof architectural solutions, ensuring alignment between business priorities and technical design decisions.
Establish strong feedback loops with business teams to ensure the architecture evolves alongside organizational needs.
Mature the infrastructure that governs AI agent workflows — ensuring all agents and automated systems operate through governed identity, API gateway, secrets management, logging, and reconciliation layers.
Maintain and enforce change management standards for workflow deployments, prompt changes, and policy updates — including GitHub-backed version control and CI/CD deployment gates.
Ensure AI agent operations comply with SOX IT General Controls, data privacy requirements (GDPR/CCPA), and internal data governance standards.
Build and maintain observability infrastructure in partnership with the security team for agent operations, including real-time dashboards, alerting on anomalous behavior, and audit trail evidence for SOX and compliance purposes.
Team Leadership & Vendor Governance
Lead and develop a team of Business Systems administrators, contractors, providing mentorship and clear career development direction.
Establish best practices for systems lifecycle management, change management, and project delivery.
Manage vendor and contractor relationships, ensuring external resources operate within defined architectural standards and governance frameworks.
Champion a culture of technical rigor, documentation discipline, and continuous improvement across the team.
Qualifications
Required
10+ years of experience in Enterprise Architecture, Business Systems, or Platform Engineering roles, with demonstrated ownership of multi-system environments at a public or compliance-regulated company.
Proven experience deploying, monitoring, and governing AI agents or LLM-powered workflows in production, including prompt versioning, agent identity management, and audit logging.
Deep experience architecting and governing Salesforce CRM environments at scale, including data model design, integration patterns, and access controls.
Strong working knowledge of NetSuite and Snowflake from both an architectural and operational perspective.
Experience building and operating API gateway, secrets management, and identity-based access control infrastructure in support of automated workflows or agent systems.
Solid understanding of SOX IT General Controls and application controls, with experience producing control evidence in a public company environment within the last 3 years.
Proven track record managing multi-functional business systems or platform teams, including direct management of admins and techno-functional resources.
Experience designing integration architectures using event-driven, API-first, or middleware patterns.
Strong communication and stakeholder management skills with the ability to engage credibly across technical teams, senior business leaders, and external auditors.
Experience with workflow versioning, GitOps patterns, and CI/CD pipelines for business systems deployments.
Preferred
Proficiency with architecture and security frameworks to enable the responsible usage of AI
Hands-on experience with iPaaS or middleware platforms (e.g., Fivetran, Polytomic, MuleSoft, Boomi, Celigo) at a design and governance level.
Experience developing master data management (MDM) strategy and data governance frameworks.
Experience managing analytics architecture and BI platforms such as Tableau.
Salesforce and NetSuite certifications.
Experience working in public or large enterprise technology environments with compliance and audit requirements.
What We Offer
Competitive compensation and equity package
Full benefits including medical, dental, vision, and 401(k) with matching
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
A collaborative and transparent culture that supports a healthy work-life balance
Pay Transparency
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials.
The expected salary range for this role is
$190,000 - $220,000.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Location: San Francisco; London
We are hiring builders to define how people talk to, show things to, and hear from AI
In 2026, we launched Computer, the defining product for the new era of agentic AI. We've scaled beyond the millions of people using Perplexity every day for research, shopping, investing and curiosity into a new paradigm of using AI to transform knowledge into action.
The Multimodal team builds the experiences and infrastructure that move AI interaction beyond touch and text — realtime voice, vision, and the platform systems behind them. We own the full path from a user speaking into a device to an answer coming back: the realtime session infrastructure that connects clients to frontier audio models, the backend orchestration that routes, records, and supervises live sessions, and the SDK that powers voice and multimodal experiences across Perplexity's apps.
As a backend engineer on Multimodal, you will design and scale the distributed systems that carry live voice sessions in production — and drive entirely new products at the intersection of voice, vision, and agents.
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Design, build, and scale the backend session-worker architecture that powers realtime voice: durable per-session workers, provider routing, and stateful streaming over gRPC.
- Own distributed-systems problems end-to-end — session lifecycle, crash recovery, reconnection and replay, multi-region deployment, and graceful degradation under real production load.
- Build provider-agnostic streaming protocols from our backend to the Rust SDK that powers voice across every client stack.
- Drive new products and initiatives in voice and multimodal AI from problem definition through technical design, implementation, and launch.
- Build the orchestration layer that lets live voice models delegate work to tools, agents, and long-running tasks — safely, asynchronously, and at scale.
- Partner closely with SDK, client, infrastructure, and model teams; work across the stack when the product demands it, from backend services to client-facing APIs.
WHAT WE'RE LOOKING FOR
- 4+ years of professional software engineering experience building backend or distributed systems.
- Strong experience in Rust, Python, or Go (we work primarily in Rust and Python).
- Experience designing and operating production distributed systems: streaming RPC (gRPC or similar), stateful services, message-driven architectures, and failure recovery.
- Solid understanding of cloud infrastructure — deploying, scaling, and operating services on AWS or equivalent.
- Strong product judgment and the ability to translate user problems into simple, effective technical solutions.
- Genuine interest and adoption of AI products and willingness to learn quickly.
NICE TO HAVE
- Experience with realtime media systems: voice, audio streaming, WebRTC, or low-latency transport.
- Full-stack range — comfort building end-to-end, from backend services through client SDKs or web frontends.
- Experience integrating LLMs, speech models, or computer vision into production systems.
- Experience with agent frameworks, tool-calling architectures, or sandboxed execution environments.
- Time spent at a fast-growing startup or on a high-ownership engineering team.
OUR MISSION
Perplexity’s mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating.
Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.
Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they’ve learned. Makers need tools to create their products, their companies, their reality.
Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways.
Repeat. For curious people this is a cycle that never ends.
Location: San Francisco; London
We are hiring builders to define how people talk to, show things to, and hear from AI
In 2026, we launched Computer, the defining product for the new era of agentic AI. We've scaled beyond the millions of people using Perplexity every day for research, shopping, investing and curiosity into a new paradigm of using AI to transform knowledge into action.
The Multimodal team builds the experiences and infrastructure that move AI interaction beyond touch and text — realtime voice, vision, and the platform systems behind them. We own the full path from a user speaking into a device to an answer coming back: the realtime session infrastructure that connects clients to frontier audio models, the backend orchestration that routes, records, and supervises live sessions, and the SDK that powers voice and multimodal experiences across Perplexity's apps.
As a backend engineer on Multimodal, you will design and scale the distributed systems that carry live voice sessions in production — and drive entirely new products at the intersection of voice, vision, and agents.
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Design, build, and scale the backend session-worker architecture that powers realtime voice: durable per-session workers, provider routing, and stateful streaming over gRPC.
- Own distributed-systems problems end-to-end — session lifecycle, crash recovery, reconnection and replay, multi-region deployment, and graceful degradation under real production load.
- Build provider-agnostic streaming protocols from our backend to the Rust SDK that powers voice across every client stack.
- Drive new products and initiatives in voice and multimodal AI from problem definition through technical design, implementation, and launch.
- Build the orchestration layer that lets live voice models delegate work to tools, agents, and long-running tasks — safely, asynchronously, and at scale.
- Partner closely with SDK, client, infrastructure, and model teams; work across the stack when the product demands it, from backend services to client-facing APIs.
WHAT WE'RE LOOKING FOR
- 4+ years of professional software engineering experience building backend or distributed systems.
- Strong experience in Rust, Python, or Go (we work primarily in Rust and Python).
- Experience designing and operating production distributed systems: streaming RPC (gRPC or similar), stateful services, message-driven architectures, and failure recovery.
- Solid understanding of cloud infrastructure — deploying, scaling, and operating services on AWS or equivalent.
- Strong product judgment and the ability to translate user problems into simple, effective technical solutions.
- Genuine interest and adoption of AI products and willingness to learn quickly.
NICE TO HAVE
- Experience with realtime media systems: voice, audio streaming, WebRTC, or low-latency transport.
- Full-stack range — comfort building end-to-end, from backend services through client SDKs or web frontends.
- Experience integrating LLMs, speech models, or computer vision into production systems.
- Experience with agent frameworks, tool-calling architectures, or sandboxed execution environments.
- Time spent at a fast-growing startup or on a high-ownership engineering team.
OUR MISSION
Perplexity’s mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating.
Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.
Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they’ve learned. Makers need tools to create their products, their companies, their reality.
Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways.
Repeat. For curious people this is a cycle that never ends.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Team:
The Account Management team at Affirm is focused on building and growing long-term partnerships with our merchant partners, helping them maximize the value of their relationship with Affirm while driving mutual business growth. This team also serves as a strategic bridge across Analytics, Product, Marketing, Credit, and Technical teams, advocating for merchants and helping shape solutions that drive successful outcomes for both our partners and Affirm.
About the Role:
Affirm is committed to building lasting partnerships with merchants for long term growth and ongoing revenue generation. As a Key Account Manager, you will join a growing team driving value and growth with large strategic merchants. This is a high-profile, customer-facing role requiring outstanding results-oriented, relationship and program management skills.
This role oversees a portfolio of Affirm’s strategic accounts with the goal of driving ambitious results across the business. Success in this role entails delivering strong results, collaborating across different teams and levels with key stakeholders, strong analytical skills and excellent executive presence including written and verbal communications.
What You'll Do:
Act as SEM and team lead across omni-retail for best practices on managing complex accounts, driving outcomes and building relationships
You will oversee a large portfolio of key strategic accounts and will be responsible for developing and driving strategic initiatives including complex contract negotiation, pricing and expansion opportunities to drive revenue and General Merchandise Volume (GMV).
You will lead and execute sophisticated account plans that include financing optimizations, executive relationship engagement, and marketing strategies, often against ambitious timelines
You will analyze partner performance and recommend programs to increase product adoption, grow up-funnel awareness and visibility, and sell into expansion opportunities.
You will orchestrate cross-functional teams across our Product, Technical, Credit, Analytics, Marketing, and Risk teams to execute partnership initiatives and drive business results.
Manage customer health to ensure overall customer satisfaction and business results
Drive customer advocacy and critical issues by collaborating with development, product management, and support teams to improve the Affirm offering for our merchants
What We Look For:
Bachelor’s degree with 7-10 years of B2B client-facing experience in a high-tech environment and evidence of account growth/impact
Experience negotiating and closing large, complex commercial contracts for F100 companies
Strong written and verbal communication skills, including the ability to give compelling presentations
Experience in leading cross-functional projects with a high attention to detail
Ability to build and manage productive internal and external relationships and influence towards outcomes; outstanding executive presence
Excellent analytical abilities to review merchant performance and report on the impact of specific programs to internal and external stakeholders
Knowledge of retail, consumer finance offerings, integrated software solutions, and e-commerce preferred
Comfortable using Salesforce and standard BI tools
Comfortable with travel 10% - 20% of the time
Pay Grade - M
Equity Grade - 8
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $231,250 - $306,250
USA On Target Earnings (all other U.S. states) per year: $205,000 - $280,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: San Francisco Bay Area, CA; United States - Remote; Seattle, Washington
Workplace: remote
We are seeking a motivated and results-driven Cloud Sales Specialist to help grow our Platform Prime customer base and increase revenue. This role will play a pivotal role in driving North America sales through a mix of new Platform Prime customer acquisition and cross-selling into existing Platform Core clients. You will work closely with the sales and technical teams to communicate the value of Azul’s solutions to both technical and business stakeholders.
This is an individual-contributor, quota-carrying role that can be based remotely in the US, preferably in the West region.
What You’ll Do (aka Responsibilities):
Sales Strategy & Execution:
Develop and implement strategies to generate new Prime business opportunities and achieve sales targets within assigned territories/accounts.
Client Engagement:
Actively engage with existing Platform Core customers to understand their unique challenges and business needs, providing Azul solutions.
Sales Pipeline Management:
Manage the entire sales cycle, from lead generation to close. Maintain a robust pipeline of opportunities and forecast accurately. Build a 3X pipeline.
Cross-functional Collaboration:
Work closely with Sales Engineers, Marketing, and Customer Success teams to ensure prospects receive comprehensive, clear, and accurate product demonstrations, proposals, and support.
Negotiation & Closing:
Drive contract negotiations, while consistently closing business on a monthly and quarterly basis.
Reporting:
Maintain accurate records of sales activity, progress, and outcomes in Salesforce.
What You’ll Bring (aka Experience and Education)
15+ years direct software sales experience
Proven track record of direct sales of both on-premise and cloud-based software solutions into large enterprises, as well as SaaS centric companies
Demonstrated experience in key verticals: online retail, e-commerce, ad-tech, gaming and financial services
Significant experience selling into the infrastructure space (OS, JVM, Container) versus the application space
Confident experience working in close partnership with a Technical Sales Engineer
Extensive experience selling technical products that require technical POCs
Experience selling enterprise products based on Java-based Open Source, highly desired
Undergraduate degree, or equivalent experience
What You'll Bring (aka Skills and Competencies)
Exceptional communicator, influencer and presenter
Ability to Evangelize a new solution where there most likely is not an existing budget placeholder
Demonstrated ability with Multi-Level selling
Proficient in deal qualification methodologies, MEDDPICC preferred
Progressive and proactive use of industry sales tools and systems
Location
Remote, ideally someone located in the Pacific Time Zone
135-160k Base range D.O.E with a 300k on target earnings potential, UNCAPPED.
Location: Annapolis, MD
Position Objective
Promotes the delivery of high-quality, cost-effective healthcare through the provision of expert clinical staff education and professional development. Collaborates with leadership, the clinical education team, and clinical staff in the planning and implementation of organizational and departmental goals. Fosters a climate of innovation through role-modeling, consultation, research, and the facilitation of learning within Labor and Delivery, Postpartum, Neonatal Intensive Care, and Pediatric departments.
Essential Job Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provides expertise and support to nurses caring for patients at the bedside.
Demonstrates expert clinical knowledge and skill in maternity and newborn nursing.
Models expert practice for peers, interprofessional team members, healthcare consumers, and learners.
Collaborates with department and unit directors, interprofessional clinical leaders, clinical educators, and staff to assess, plan, implement, and evaluate processes, clinical education, and staff performance in support of the organizational annual operating plan and departmental goals.
Assists in the development of ongoing competencies for clinical staff. Promotes evidence-based practice and best-practice standards by prioritizing practice competency gaps, new skill requirements, changes in processes and procedures, and high-risk or problematic aspects of the clinical role identified through quality and process improvement data.
Recommends, implements, and supports practice changes to enhance clinical performance and improve maternal and neonatal outcomes.
Promotes and supports staff development by offering a variety of learning opportunities designed for individuals at different stages of the Novice to Expert continuum.
Evaluates educational programs for effectiveness, quality, and cost-efficiency.
Pursues ongoing professional development to maintain expertise in nursing education.
Helps drive practice changes through collaborative partnerships.
Provides professional support to internal and external customers during the implementation of new products and change initiatives.
Scans the environment for trends and issues requiring change and collaborates with stakeholders to develop, implement, and sustain appropriate changes.
Participates in Women’s and Children’s Services-specific and hospital-wide quality improvement activities and actively participates in the Clinical Education Council.
Promotes the use of best practices and evidence-based care and uses quality and process improvement data to guide practice changes.
Disseminates research findings through educational programs, courses, and other activities.
Promotes, encourages, facilitates, conducts, and participates in research, evidence-based practice (EBP), and quality improvement (QI) activities.
Leads the coordination of MIEMSS designations and ensures regulatory readiness.
Educational/Experience Requirements
Master’s degree in Nursing required.
Doctoral degree, DNP or PhD, preferred.
Five years of experience as a Registered Nurse in a Level III maternity and newborn setting required.
Required Licenses/Certifications
Current licensure as a Registered Nurse by the Maryland Board of Nursing.
American Heart Association Healthcare Provider BLS certification.
American Heart Association Healthcare Provider ACLS certification preferred.
Neonatal Resuscitation Program (NRP) certification.
Electronic Fetal Monitoring certification for Labor and Delivery within six months of hire.
S.T.A.B.L.E. Program certification for neonatal stabilization within six months of hire.
Clinical Nurse Specialist board certification. All requirements established by the Maryland Board of Nursing to practice as a Clinical Nurse Specialist must be met.
Maintains membership in a professional organization.
Adheres to MMC credentialing requirements as stated in the nursing bylaws.
Working Conditions, Equipment, and Physical Demands
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands:
Medium work.
The physical demands and work environment described are representative of those an employee encounters while performing the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description provides an overview of the functions and requirements of this position. It is not intended to be an exhaustive list of every duty and requirement. The supervisor may assign other duties as deemed necessary.
Pay Range
$114,000
—
$142,000 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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Location: London, England, United Kingdom
EQT is looking for a Product Lead, Investment Value Stream — a product leader who combines strategic thinking with technical depth, and the credibility to partner with investment professionals, operating leaders, product development & engineering teams across the deal lifecycle. This role sits at the heart of EQT's ambition to become the leading AI-centric investment organisation.
About the Team
The Investment Value Stream (IVS) is the product and technology function supporting EQT's investment organization, covering the end-to-end lifecycle process. We serve investment professionals, committee members & executives across business lines and asset classes, including across deal services, operations & control functions
You will lead the product function for pre-deal and deal & relationship management activities within IVS, comprising a team of product managers, engineers and designers.
About the Role
Senior product leadership in EQT's Investment Value Stream, covering pre-deal intelligence, diligence & deal execution alongside end-to-end deal and relationship management.
The Head of IVS sets overall portfolio strategy with business line leadership; whereby you will own multiple products & initiatives formulating part of this view. Each requires coherent product visions, strategic & cross-product roadmaps, sequencing, engagement & communications plans, with consistent delivery of capabilities & value to the business.
Scope is deliberately open-ended and will likely expand over time, with much of the role centred on driving business process, tech & AI transformation at the core of EQT. Activities may span areas like sourcing and origination, research, diligence, Committee processes, deal management & relationship management workflows. This also includes knowledge and intelligence layers, supported by many AI agents, enterprise systems, data platforms, contracts & vendor relationships.
Strong value-based alignment with EQT's stakeholder groups is essential throughout.
What You'll Do
Own product strategy, cross-product initiatives and roadmaps across pre-deal, and deal & relationship management lifecycle; building clear objectives and measurement criteria
Driving transformation alongside product builds — programme & project management, process re-design, new ways of working, driving adoption across business lines
Arbitrate competing demand & objectives across business lines & stakeholder groups; creation of decision frameworks, optimization criteria and sequencing
Deep-dive selectively: take direct, hands-on product ownership of a capability when it requires a ramp-up, or when other strategic initiatives are blocked. Ability to also dive into technical data concepts including data modelling, pipelines, graphs and context management in conjunction with engineering teams
Represent the product portfolio & stakeholder interests in SteerCo and governance forums: contributing to core content, narrative development, and decision-making, whilst communicating impact with rigour
Key role in building out a stronger product organisation – coaching other team members, providing domain expertise, setting the bar on proactive relationship development, requirements discovery, prioritization, value quantification & delivery
About You
You are a product leader with a strong record of delivery on high-impact initiatives. Your experience dealing with senior stakeholders guides a strong sense of commercial acumen, analytical rigour, and technical depth to guide the deployment of AI. This profile requires building credibility with investment professionals and the engineering organization across the globe. You’ll also be equally adept managing communications, handling competing agendas, diving hands-on wherever tight deadlines demand it. Above all, you’re naturally curious on where technology can truly create value in private markets, with an underlying drive & collaborative mindset to make it happen.
What Good Looks Like
Working to the rhythm of PE investment cycles and demands on information velocity
Working openly across disciplines: sharing context early, inviting challenge, developing others
Synthesising complex information into coherent narratives with clear actions
Building standing partnerships with executives, deal teams and senior operational leaders
Owning product strategy, prioritization and roadmaps across multiple capabilities, business lines, products or streams
Owning delivery of AI-centric products, investment workflows and strategic agendas
Managing complex stakeholders and facilitating collaboratively across competing interests
Leading business and technology transformation at scale, including process redesign, cross-division programmes, data, systems AI integration
Contributing towards EQT’s strong sense culture of continuous improvement
What We Offer
EQT offers a rare opportunity to shape how one of the world's leading private markets firms applies AI at scale. You'll work alongside sharp minds in finance and technology, with the mandate and resources to build something genuinely impactful. We're committed to a high-trust environment where what you deliver matters more than tenure.
Compensation & Benefits Notice
We offer a competitive total rewards package including base salary, determined based on the role, experience, skill set, and location. Eligible employees may also receive discretionary incentive compensation, awarded in recognition of individual performance and company results. EQT provides a comprehensive benefits offering designed to support employee wellbeing, development, and work-life balance. Benefits include paid time off, parental leave, wellbeing and wellness support, flexible working arrangements, and learning and development opportunities. Benefits are effective from the first day of employment and may vary by location and role.
Inclusion at
EQT
Our vision for EQT employees is to build high performing & engaged teams. Our competitive edge comes from fostering an environment where every individual feels valued, empowered, and motivated to drive business impact. Our commitment to inclusion is not just about fairness; We understand and believe that being a great place to work drives the best performance.At EQT, inclusion is a business imperative and it's embedded into our talent strategy, decision-making, and culture to ensure that every individual and team operates at their full potential. By doing so, we unlock better collaboration, stronger innovation, and superior investment outcomes.
About EQT
EQT is a purpose-driven global investment organization focused on active ownership strategies. With a Nordic heritage and a global mindset, EQT has a track record of more than three decades of developing companies across multiple geographies, sectors and strategies. EQT has investment strategies covering all phases of a business’ development, from start-up to maturity. EQT has €354 billion in total assets under management (€195 billion in fee-generating assets under management) as of 30 September 2026, within four business segments – Private Capital, Infrastructure, Real Estate and Secondaries.
With its roots in the Wallenberg family’s entrepreneurial mindset and philosophy of long-term ownership, EQT is guided by a set of strong values and a distinct corporate culture. EQT manages and advises funds and vehicles that invest across the world with the mission to future-proof companies, generate attractive returns and make a positive impact with everything EQT does.
The EQT AB Group comprises EQT AB (publ) and its direct and indirect subsidiaries, which include general partners and fund managers of EQT funds as well as entities advising EQT funds. EQT has offices in more than 25 countries across Europe, Asia and the Americas and has more than 2,200 employees.
More info:
www.eqtgroup.com
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Location: Columbus
Workplace: Remote
Job Title: Independent BCBA (1099), Full Admin Support & Autonomy, Columbus, Georgia
Location: Remote / Hybrid (hours will be EST)
Job Type: 1099 Independent Contractor
Earning Potential: up to $125,000+ per year (Based on caseload volume)
The Freedom to Focus on Clinical Care (We Handle the Rest)
Are you a BCBA tired of burnout, impossible caseloads, and drowning in administrative red tape? At Tellos, we believe that to provide the best clinical outcomes for children, providers need autonomy, support, and a healthy work-life balance.
We are looking for Independent Contractor (1099) BCBAs located in Georgia who want to take control of their career.
How It Works
Think of this as "plug-and-play" independence. You act as the clinical leader, determining the best course of treatment for your clients. We act as your backend operations team.
You Focus On:
- Clinical decisions and quality of care.
- Determining your own schedule.
- Deciding if a case requires in-person support or if telehealth is clinically appropriate.
- Taking on as many (or as few) clients as fits your lifestyle.
We Handle:
- RBT Staffing: We handle the sourcing, vetting, payroll, and retention perks; you make the final decision on who joins your team to ensure the right clinical fit.
- The Paperwork: We handle credentialing, authorizations, billing, and claims submissions.
- Client Acquisition: We manage the referral pipeline and intake process, connecting you directly with families seeking services so you don’t have to worry about marketing or outreach.
Key Responsibilities
- Lead Clinically: Conduct robust functional behavior assessments (FBAs) and skill-based assessments to design individualized, evidence-based treatment plans that target meaningful outcomes.
- Drive Treatment Fidelity: Provide competency-based supervision and mentorship to RBTs, ensuring protocols are implemented with high fidelity and clinical rigor.
- Data-Based Decision Making: Utilize visual data analysis to monitor client progress, modifying instructional protocols and behavior intervention plans (BIPs) in real-time to ensure continuous growth.
- Documentation & Medical Necessity: Collaborate with the Tellos admin team to ensure all clinical documentation clearly demonstrates medical necessity, meeting payer standards without compromising clinical depth.
- Facilitate Caregiver Partnership: Partner with families through consistent collaboration and parent coaching to ensure skills generalize to the home environment, driving sustainable, long-term outcomes.
- Ethical Practice: Uphold the highest standards of professional practice and client dignity in accordance with the BACB Ethics Code for Behavior Analysts.
Why Partner with Tellos?
- Total Caseload Control: You decide your volume. Whether you want a full-time caseload or just a few clients to supplement your income, you are in the driver's seat.
- Telehealth Flexibility: We support a telehealth model where clinically appropriate, giving you the ability to work from home as you see fit.
- No Admin Burnout: Being independent doesn’t mean you have to handle insurance on your own. We have a dedicated team to handle the billing, denials, and authorization processes.
- Recruitment Support: We manage the sourcing and first-round interviews so you don’t have to sift through resumes. We present you with vetted candidates for your final approvaland provide the backend support systems you need to build a stable team that sticks with you.
Qualifications
- Active Board Certified Behavior Analyst (BCBA) certification.
- Active Georgia LBA strongly preferred
- Master’s Degree in Applied Behavior Analysis, Psychology, or related field.
- Strong desire for autonomy and the discipline to manage an independent schedule.
- Comfortable using technology for telehealth supervision and digital data collection.
Ready to define your own practice?
Step 1: Chat with us about your clinical philosophy and income goals.
Step 2: We handle the credentialing and setup to get you ready.
Step 3: We match you with clients and RBTs based on your preferences.
Step 4: You start working on your own terms.
Apply today to reclaim your time and your passion for ABA.
We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX (preferred)
San Francisco, CA
About the Role
Cloudflare is scaling its global connectivity and security platform while transforming into an AI-native organization powered by our own AI harness and developer infrastructure. As Senior Director, R&D HR Business Partnering, you will lead a global team of embedded HRBPs supporting senior executives across Engineering, Product, Security, and Research.
In this role, you serve as the strategic HR leader for R&D and the primary conductor bridging business leadership with our Centers of Excellence (Total Rewards, Talent Acquisition, Talent Development, People Operations). You will challenge and champion the business—architecting an organization built for AI-augmented velocity while protecting and evaluating the essential human elements of work: character, critical judgment, empathy, and leadership trust.
Key Focus Areas & Responsibilities
Business Acumen & COE Conduction
Partner directly with the Head of R&D and technical VPs to align talent strategy with Cloudflare’s product roadmap, platform architecture, and operational goals.
Act as the chief conductor across People Team COEs—synthesizing R&D’s operational realities to push COEs for tailored, high-impact talent programs while challenging R&D leaders to elevate their organizational standards.
Apply analytical rigor to people metrics, diagnosing organizational health, attrition trends, and productivity indicators to guide business decisions proactively.
Organizational Design & AI Integration
Architect agile, high-velocity R&D structures designed for AI-native workflows, optimizing team size, spans of control, and cross-functional interfaces across platform and product teams.
Partner with engineering leadership to rethink operating rhythms and team structures as development shifts from traditional models to AI-assisted, agent-driven engineering.
Talent Portfolio Management & Human Judgment
Evolve technical career frameworks, leveling, and role definitions to reflect the higher leverage expected in AI-native engineering environments.
Drive succession planning, critical-role mapping, and retention strategies for specialized technical talent across Cloudflare’s global hubs.
Establish clear boundaries between work optimized by AI and decisions requiring human judgment, ethical clarity, nuance, and character.
Driving Change & Strategic Initiatives
Drive complex, continuous change initiatives across global R&D teams, equipping leaders to navigate structural evolution, technological pivots, and shifting priorities with clarity.
Deliver custom, service-oriented solutions tailored to business needs, providing high-trust coaching to senior technical leaders as they navigate complex team dynamics with empathy and results.
Team Leadership
Lead a global team of HRBPs, setting a high standard for strategic partnership, business fluency, and execution speed.
What You'll Bring
Leadership & Scale: 15+ years of progressive HR experience, including 5+ years leading an HRBP team supporting technical R&D, Engineering, or Product orgs in high-growth environments.
Core Pillar Excellence: Demonstrated expertise across all four functional buckets: business acumen, organizational design, talent portfolio management, and driving change.
AI & Human Acumen: Deep understanding of how AI tools reshape technical workflows, combined with strong character assessment and human judgment when evaluating leadership potential and organizational health.
COE Orchestration: Proven track record acting as an operational conductor between executive stakeholders and specialized People functions to deliver integrated talent solutions.
Executive Presence: Ability to advise, challenge, and coach VP+ technical leaders with confidence, empathy, and business fluency.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco Bay area the estimated salary range is $304,000 - $380,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
Responsibilities
Own the retention and health of a portfolio of high touch customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management.
Drive measurable value realization by tying Fin’s performance to each customer’s business outcomes (cost savings, team capacity, customer experience), and make that ROI visible to executive sponsors at every stage of the relationship.
Build and prioritize an Automation Roadmap for each customer, balancing competing demands to deliver outcomes across your portfolio.
Develop trusted advisor relationships from the C-suite to individual contributors, and multi-thread accounts so success doesn’t depend on a single champion.
Lead requirements gathering and process mapping of customers’ standard operating procedures, and document them in clear, precise and actionable terms.
Partner with engineers to turn customer requirements into Fin solution designs, and guide customers on configuration best practices, knowledge strategy and prompt design.
Analyze Fin usage and performance data to find optimization opportunities, close resolution gaps and uncover expansion use cases.
Lead Success Plans, QBRs/EBRs and strategic planning sessions that align Fin’s roadmap with the customer’s goals.
Keep deep product knowledge of Fin’s fast-expanding capabilities and stay aware of where the AI-agent market is heading, so you can position Fin against alternatives.
Act as the Voice of the Customer internally, turning customer insights into product feedback and shaping our solutions strategy.
Mentor other CSMs and help shape the playbooks and best practices of a growing team.
What skills do I need?
8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
The OTE range for candidates within the New York or San Francisco Bay Area is $186,300 $207,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $167,670- $186,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Documentation: Produce runbooks for every automation, ensuring that no operational capability lives only in one person's head or on a local machine
ОфисLondon & San Francisco; Relocation support and visa fees (if applicable)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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Tokyo, Japan; Hands-on Salesforce experience (reporting, data maintenance), and comfort being the only operations person in the region while working with a team many time zones away
УдалённоseniorMalaysia; Philippines; Indonesia
ОфисseniorAlmaty, Kazakhstan; Relocation support to Almaty for candidates moving from another city or country
ГибридNew York; San Francisco; For remote employees located outside CA and NY, salary may vary based on location and local market conditions
ОфисleadГеография найма не уточнена
УдалённоRemote - US
San Francisco; London
San Francisco; London
УдалённоseniorRemote US
УдалённоSan Francisco Bay Area, CA; United States - Remote; Seattle, Washington; Remote, ideally someone located in the Pacific Time Zone
География найма не уточнена
leadLondon, England, United Kingdom
УдалённоГеография найма не уточнена
seniorГеография найма не уточнена
seniorChicago, Illinois; NYC, Remote; San Francisco, California