Задачи:
— Находить и откликаться на федеральные возможности, с акцентом на программы для малого бизнеса и 8(a) set-asides
— Быстро писать, собирать и подавать предложения, часто за один-два дня
— Управлять контрактами после их получения: быть контактным лицом для агентств, заниматься изменениями, соблюдением требований и отчетностью
— Около четверти времени уделять поиску партнерств и взаимодействию с другими малыми бизнесами
— Работать с командой рекрутеров для комплектации новых контрактов
— Использовать AI-инструменты для ускорения работы
Требования:
— Опыт работы 3+ года в федеральных контрактах: управление контрактами, написание предложений, захват или управление программами
— Хорошее понимание FAR, программ set-aside и федерального процесса закупок
— Наличие сети контактов в агентствах или среди подрядчиков будет преимуществом
— Уверенное или желающее стать продвинутым пользователем AI-инструментов
— Предпочтение за подачей большого количества качественных предложений, а не за длительной доработкой одного
Условия:
— Зарплата от 100,000 до 120,000 долларов в год
Задачи:
— Управление отношениями с программными офисами агентств, контрактными офицерами и основными подрядчиками
— Раннее выявление предстоящих требований, повторных конкурсов и возможностей расширения
— Привлечение теплых возможностей в наш пул и помощь в формировании ответов
— Быть основным контактным лицом по заключенным контрактам, поддерживать удовлетворенность клиентов и высокую производительность
— Сотрудничество с командами по предложениям и рекрутингу для выигрыша и комплектования новых проектов
Требования:
— Опыт не менее 5 лет в роли менеджера программ, аккаунт-менеджера, менеджера по контрактам или аналогичной клиент-ориентированной роли на федеральных контрактах
— Установленные и хорошие отношения с одним или несколькими федеральными агентствами (укажите какие)
— Опыт работы с 8(a) или контрактами малого бизнеса
— Средний уровень карьеры, готовность развиваться в небольшой, быстрорастущей компании
— Уверенное использование AI-инструментов для эффективной работы
Location: Madrid, Spain
About the Company:
Our client is a global education group bringing together a growing network of more than 20 schools across Europe, Asia and Latin America. The group operates physical schools offering education from kindergarten through to secondary education, combining international schools with local institutions while preserving their individual identities.
They are building a global platform focused on supporting its schools, strengthening operational capabilities and driving sustainable growth. With its headquarters in Madrid, the group is expanding its central finance function to support its growing international portfolio and is looking for a
Management Accountant
to join its FP&A team.
About the Role
The Management Accountant will support the preparation and consolidation of monthly management accounts, analyse financial performance against budgets and forecasts, and ensure accurate, consistent reporting across the group's international school portfolio.
OVERALL RESPONSIBILITY AND BUSINESS SUPPORT
• Support the central finance function through the group management accounts cycle, working as part of a small team being built from scratch.
• Report to the Head of FP&A, playing a central role in the preparation and review of the group’s monthly management accounts as the function continues to be built out.
• Build strong working relationships with school finance leads across the portfolio as a key contributor across the management reporting cycle, alongside significant exposure to the Madrid head office team.
• Help establish robust, well-documented management accounts processes, controls, and ways of working that can scale as the group grows, ensuring continuity and consistency as the team and portfolio expand.
PREPARATION OF MANAGEMENT ACCOUNTS
• Prepare the consolidated monthly management accounts, including P&L, balance sheet, cash-flow and supporting schedules, drawing together submissions from across the school portfolio into a single group view.
• Apply agreed group conventions consistently, including FX rates, consolidation adjustments, and presentation formats, ensuring outputs are comparable across schools and over time.
• Prepare variance analysis comparing actuals to budget, forecast and prior periods, with clear commentary on the key drivers of movements for review by the Head of FP&A.
• Maintain clear, well-documented working files and supporting schedules for each reporting cycle, so that the basis for every figure in the management accounts is transparent and can be traced and understood.
MONTH-END REVIEWS
• Carry out structured month-end reviews of school-level submissions, checking arithmetic accuracy, internal consistency, and alignment with group reporting conventions before consolidation.
• Identify and follow up on anomalies, unusual movements, or inconsistencies in school submissions, working with school finance leads to resolve queries ahead of the reporting deadline.
• Support the Head of FP&A in reviewing the consolidated management accounts prior to distribution, flagging any areas requiring further explanation or correction.
• Help embed a consistent month-end review checklist and timetable across the portfolio, contributing to its ongoing refinement, controls, and documentation as the function develops.
DATA, SYSTEMS, AND INTEGRITY
• Own the integrity of management accounts outputs, including consolidation, reporting, and supporting files, ensuring formulas, links, and consolidation logic are accurate and free of errors.
• Take ownership and maintain clear, well-organised documentation of management accounts processes, templates, data conventions, and reporting logic, so that methodologies are transparent and repeatable across the team.
• Implement and maintain quality control checks across the management accounts and reporting outputs to ensure accuracy and consistency before submission to senior stakeholders.
BUSINESS PARTNERING
• Act as the first point of contact for schools on any management accounts queries, providing timely and clear responses or escalating to the Head of FP&A where required.
• Work closely with the Financial Accountant and wider accounting team, who are responsible for the underlying statutory accounts that feed into the management accounts, ensuring a clear handover, shared understanding of account structures, and timely resolution of queries between the two functions.
• Support the Head of FP&A in preparing materials for the CFO and other senior stakeholders, ensuring outputs are accurate, well-documented, and clearly presented.
Requirements
CANDIDATE PROFILE
• Qualified accountant or finalist (ACCA, CIMA, or equivalent) with experience in a management accounting or financial reporting role, ideally in a multi-entity or international environment.
• Sound understanding of management accounting principles, including P&L, balance sheet and cash-flow preparation, variance analysis, and consolidation.
• Competent Excel skills, with experience working with templates and processes across multiple teams or entities.
• Conscientious, accurate, and comfortable taking ownership of deliverables under reporting deadlines, with a strong instinct for documentation and process.
• Confident communicator, able to work effectively with colleagues across finance functions and school finance leads.
• Full professional fluency in English is essential; additional languages relevant to the portfolio are an advantage.
• Experience in the K-12 or international schools sector is an advantage but not a prerequisite.
Location: Yerevan, Armenia
We are looking for a dynamic, high-performing and experienced English and Turkish speaking Account Manager to join our team. If you are customer-oriented with a ‘can do’ attitude, proactive and passionate about our company products, this position is for you.
Our ideal candidate has a drive for achieving goals and maintaining a great customer experience. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients. You will act as a main point of contact for our partners with a key focus on account growth, partner satisfaction and prioritization of partners’ needs at a high standard. You will maintain and strengthen long-term, trusting and mutually beneficial relationships with our partners, connect with key business executives and stakeholders, identify and develop new business opportunities. Ultimately, you should collaborate with our sales team to achieve quotas while keeping our partners satisfied & engaged with our products and services in the long run.
Responsibilities:
• Build, develop & maintain strong, long-lasting and trusted advisor relationships with our partners, stakeholders & sponsors
• Act as a primary point of reference and business consultant for assigned partners through email, phone, online presentations and
in person meetings
• Communicate with partners at a senior level to resolve issues and inquiries
• Adhere to the highest professional standards while managing partners’ projects
• Collaborate with the Sales team to onboard and integrate new partners, develop existing relationships
• Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight
• Manage projects within client relationships, carry out client goals while meeting company goals
• Drive client retention, renewals, upsells and client satisfaction
• Identify and develop new businesses, existing business growth opportunities with our partners and/or identify areas of improvement
• Manage partner’s challenging requests and/or issues escalation to appropriate departments
• Actively communicate with relevant departments, ensure the timely and successful delivery of solutions according to partners’ needs and objectives
• Resolve complaints and prevent additional issues by improving processes
• Monitor and analyze customer’s usage of our product
• Collect and analyze data to learn more about partners’ behavior
• Forecasts and tracks client account metrics
• Feeding back all suggestions for improvement and market research to senior staff
• Stay up-to-date with company products and services, identify industry trends
• Provide input on new processes and workflows as needed
• Update knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations
Requirements:
• At least 2+ years of proven account management, sales, or business development experience in the industry
• Advanced knowledge of Armenian language & excellent knowledge of Turkish/English languages (Russian will be a plus)
• Demonstrated ability to communicate, present and influence effectively at all levels of the organization
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to details
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Self-motivated individual with the ability to thrive in a results-driven environment
• Ability to work under high pressure & Ability to prioritize among competing tasks
• Natural relationship builder with integrity, reliability and maturity
• Critical thinking and problem-solving skills
• Excellent time and project management skills
О проекте:
MeGo.Tours — сервис для путешествий: бронирования, гиды, туры, маршруты, marketplace услуг.
Сейчас масштабируем продукт и усиливаем управление разработкой, поэтому ищем Project Manager, который поможет держать процессы под контролем и доводить задачи до результата.
Требования:
— Опыт в project / delivery роли от 6 месяцев
— Понимание Agile / Scrum процессов
— Умение структурировать хаотичные требования
— Сильные коммуникационные навыки
— Базовое понимание разработки (web / mobile)
— Опыт работы с таск-трекерами (Jira, Trello и др.)
— Ответственность и системное мышление
Будет плюсом:
— Опыт в стартапах
— Понимание product management
— Опыт работы с аналитикой и метриками
— Навыки работы с документацией (PRD, BRD)
— Опыт в travel / marketplace / e-commerce проектах
Чем предстоит заниматься:
— Управлять процессом разработки (planning → execution → delivery)
— Вести спринты и координировать команду (dev / design / marketing)
— Декомпозировать задачи и следить за их выполнением
— Контролировать сроки, риски и приоритеты
— Организовывать коммуникацию между бизнесом и разработкой
— Вести трекинг задач в Jira / аналогах
— Подготавливать статус-отчёты и апдейты по проектам
— Помогать превращать идеи в понятные задачи для команды
Условия:
— Возможность влиять на процессы и продукт
— Работа напрямую с фаундерами
— Гибкий формат работы
— Процент от прибыли / опционы обсуждаемы
— Один обязательный созвон в неделю + рабочие сессии по необходимости
— Реальный опыт построения travel-tech продукта
Формат работы: удалёнка (позже возможно работать из офиса Алматы)
О проекте:
MeGo.Tours — сервис для путешествий: бронирования, гиды, туры, маршруты, marketplace услуг.
Мы активно растём и ищем продуктового менеджера, который поможет выстроить логику продукта, приоритизацию и рост ключевых метрик.
Требования:
— Опыт в product / project роли от 6 месяцев
— Понимание продуктовых метрик и воронок
— Умение формулировать требования и декомпозировать задачи
— Базовое понимание UX и разработки
— Опыт работы с аналитикой (GA, Amplitude или аналогами)
— Сильные коммуникационные навыки
— Ответственность и системное мышление
Будет плюсом:
— Опыт в travel, marketplace или e-commerce
— Опыт работы в стартапах
— Навыки SQL или data-аналитики
— Опыт growth / marketing experiments
— Понимание Lean / Agile / Scrum практик
Задачи:
— Формировать и приоритизировать продуктовый бэклог
— Собирать и уточнять требования от бизнеса и пользователей
— Описывать задачи для разработки (user stories, acceptance criteria)
— Работать с метриками (воронка, конверсия, retention)
— Запускать и анализировать A/B тесты и гипотезы
— Координировать работу dev, design и marketing команд
— Участвовать в формировании продуктовой стратегии
— Улучшать пользовательский опыт и ключевые сценарии
Условия:
— Возможность влиять на продукт и стратегию
— Работа напрямую с фаундерами
— Гибкий формат работы
— Процент от прибыли / опционы обсуждаемы
— Один обязательный созвон в неделю + рабочие сессии по необходимости
— Реальный опыт построения travel-tech продукта
Формат: удалёнка (позже возможно работать из офиса Алматы)
Задачи:
— Проектировать новые фичи: формировать концепцию, описывать логику, прорабатывать сценарии и готовить прозрачную документацию;
— Разрабатывать и совершенствовать монетизационные механики, влияя на ключевые бизнес-показатели;
— Формировать продуктовые гипотезы, запускать A/B-тесты, анализировать результаты и принимать решения на основе данных;
— Работать с конфигурациями, админ-панелью и следить за корректностью данных в продукте;
— Синхронизировать работу между командами разработки, аналитики, дизайна, UI/UX и QA;
— Сопровождать релизы: анализировать пост-релизное поведение пользователей.
Требования:
— Имеете опыт работы продакт-менеджером/аналитиком/гейм-дизайнером/продуктовым UX/UI-дизайнером;
— Или опыт стажировок, работы над pet-проектами, игровыми джемами, учебными проектами;
— Знаете как работать с данными;
— Чётко и структурно коммуницируете, умеете презентовать решения и держать всех участников процесса в курсе;
— Ориентированы на результат, при возникновении сложностей продолжаете двигаться в сторону конечного результата.
Условия:
— Работа в просторном офисе с современным оборудованием, уютными кофе-поинтами, офисной кухней и столовой внутри здания;
— Гибкое начало рабочего дня с 9:00 до 11:00;
— Официальное оформление с первого рабочего дня и белая зарплата;
— ДМС со стоматологией, частичная компенсация на сервис «Ясно» и онлайн-занятия в Skyеng, компенсация расходов на спорт и обучение;
— Участие в профильных конференциях и курсах, корпоративные мероприятия и занятия в группах по направлениям: волейбол, бадминтон, квизы, мафия и настольные игры;
— Формат работы: офис, фуллтайм занятость, совмещения и неполные рабочие дни невозможны.
Этапы найма:
— Первичное знакомство с HR онлайн;
— Тестовое задание;
— Структурированное интервью с HR онлайн;
— Финальное интервью с тимлидом команды в офисе;
— Сбор рекомендаций;
— Оффер.
Задачи:
— Подготавливать роадмапы и планы развития/маркетинга проектов;
— Анализировать метрики проектов, поведение пользователей и эффективность продуктов;
— Строить маркетинг на начальных этапах, принимать непосредственное участие в закупе трафика и привлечении пользователей;
— Планировать новые функции, обновления и улучшения;
— Тестировать гипотезы, проводить A/B-тесты и продуктовые эксперименты;
— Координировать взаимодействие между разработчиками, дизайнерами, художниками, комьюнити-менеджерами и маркетологами;
— Организовывать задачи, сроки и рабочие процессы по проектам;
— Вести и актуализировать проектную документацию;
— Участвовать в брейнштормах и обсуждении стратегий роста;
— Помогать с операционными задачами, связанными с проектами и запросами от стейкхолдеров.
Требования:
— Понимание продуктовых и маркетинговых метрик;
— Использование data-driven подхода, анализ результатов и принятие решений на основе данных;
— Нацеленность на непрерывный рост метрик;
— Опыт и понимание в маркетинге, умение находить/закупать трафик;
— Опыт работы с аналитическими инструментами (Google Analytics, Amplitude или аналогами);
— Понимание основ монетизации и удержания пользователей;
— Умение четко и структурированно излагать мысли письменно;
— Организованность, инициативность, аналитическое мышление и стремление развиваться.
Будет плюсом:
— Опыт работы в рекламных сетках;
— Опыт в маркетинге, привлечении пользователей (User Acquisition) или комьюнити-менеджменте;
— Знакомство с A/B-тестированием и процессами роста продукта (Growth).
Условия:
— Работа в растущей международной компании;
— Гибкий график и полностью удаленный формат работы;
— Быстрое принятие решений, прозрачные процессы и минимум бюрократии;
— Возможность профессионального роста и работы над интересными проектами из разных продуктовых направлений.
В начале сопроводительного письма необходимо указать:
— Опыт работы с играми и приложениями;
— Уровень английского языка;
— Зарплатные ожидания на старте.
Задачи:
— Общаться с бухгалтерами и руководителями бухгалтерских компаний, проводить custdev-интервью по JTBD и находить реальные проблемы пользователей;
— Формировать гипотезы, цели и критерии успеха, приоритизировать бэклог;
— Вместе с разработкой доводить решения от пилота до внедрения: ставить задачи, координировать тестирование, проверять качество;
— Собирать обратную связь и измерять эффект: сколько ручной работы забирает продукт;
— Проводить демонстрации продукта и участвовать в переговорах по внедрению.
Требования:
— Опыт работы в сфере бухгалтерии;
— Опыт работы консультантом 1С по бухгалтерскому учету.
Будет здорово:
— Понимание принципов работы с нейросетями и промтингом;
— Опыт работы с продуктами на основе ИИ;
— Опыт в сфере автоматизации или разработки IT-решений.
Условия:
— Достойный уровень заработной платы и возможность влиять на нее;
— График 5/2 с 9:00 до 18:00 мск;
— Трудоустройство по ТК или ИП;
— Команда и обмен опытом: есть самоорганизующиеся community для обмена опытом;
— Культура: открытость, доверие, быстрый трансфер идей в ценность для клиентов.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
At Sentry, Support is an engineering discipline. Our customers are developers, and they expect answers from people who can read their stack trace, open the SDK source, and tell them what's actually wrong.
We're hiring a Senior Manager to lead Support Engineering. You'll run the team that handles everything from a single developer's SDK question to a production incident at one of our largest enterprise customers. You'll also help drive how we use AI in support: what systems are used, how they best help customers, enable the teams, and how we know the answers they give are right and forward looking.
This is a hands-on leadership role. You'll manage people, set the support strategy, get face to face time with customers, while also getting into tickets when it matters.
IN THIS ROLE YOU WILL
Lead and grow the team
- Manage and coach a team of Technical Support Engineers
- Set clear expectations for technical depth, response quality, and ownership, and give direct feedback
- Design a coverage model that works across time zones, including on-call and escalation paths
- Build career paths for Support Engineers who want to go deeper technically, move into management, or move into different teams and practices
Own support outcomes
- Own and report the team's core metrics: CX, time to resolution, escalation rate, and more
- Use support conversations as a signal: find the top drivers of tickets and get them fixed in the product, the docs, internal operations, or the SDKs, not just answered faster
Run AI-assisted support
- Own the roadmap for our support agents: which request types they handle, what context they need, and when they hand off to a person
- Set the quality bar for agent answers and the process for catching incomplete ones
- Decide where automation is worth building and where it isn't, based on data
Handle escalations and partner across Sentry
- Run the escalation process with Engineering: make sure bugs reach the right team with a reproduction and clear impact, and that customers hear back
- Be the support lead on high-stakes enterprise issues, working with Customer Success, Solutions Engineering, and Sales
- Bring a clear picture of customer pain to Product and Engineering, backed by numbers
YOU'LL LOVE THIS JOB IF YOU
- Think great support is an engineering problem, not a staffing problem
- Want to build the team and the systems at the same time
- Can debug a tricky SDK issue yourself and also explain to a VP why their incident took four hours
- Would rather fix the cause of 200 tickets than answer them faster
- Have strong opinions on where AI helps in support and where it makes things worse, and be willing to discuss this at length.
QUALIFICATIONS
- 8+ years in technical support, support engineering, or software engineering at a SaaS or developer tools company
- 3+ years managing technical support engineers, including hiring and growing a team
- Technically credible with senior engineers: comfortable reading code in at least a few of Python, JavaScript/TypeScript, Java, or Ruby, and debugging across frontend, backend, and infrastructure
- Solid understanding of distributed systems, APIs, and how observability tools (errors, tracing, logs) fit into them
- Hands-on experience running AI or automation in a support org, and a clear view of its failure modes
- Track record of using support data to drive product and process changes
- Clear, direct written communication with customers, executives, and engineers
Bonus
- Experience at a developer tools or observability company
- Former software engineer
- Managed a team spread across multiple time zones
- Open source contributor or maintainer
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $160,000 to $180,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
At Harvey, we’re transforming how legal and professional services operate end to end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done. Our Agents team sits at the center of this mission, shaping the core experience through which users interact with Harvey and turn AI capabilities into useful, trustworthy work.
We’re looking for a Product Manager to help drive our core product experience, defining how users create, refine, and verify work with Harvey. Generating an answer or document is only part of the challenge. Users need to understand its sources, evaluate its accuracy, and shape it into something they can use. You’ll own a key piece of that experience, connecting what users see and do with the underlying agent capabilities that power it.
The opportunity spans problems like making generated documents easier to edit, helping users check supporting evidence without losing their place, and ensuring outputs follow the structure and format their work requires. You’ll bring strong product judgment and systems thinking to these challenges, partnering closely with engineering and design to make complex capabilities feel intuitive.
We move with urgency, bias toward simplicity, and expect our product leaders to stay close to the details. If you’re energized by ownership, decisive execution, and solving real user problems, we’d love to hear from you.
WHAT YOU'LL DO
- Own the strategy, roadmap, and execution for a core area of Harvey’s agent experience, taking problems from discovery through launch and iteration.
- Build experiences that help users edit, refine, and verify AI-generated work, making it easy to inspect supporting evidence and identify what needs closer review.
- Partner with Design, Product Engineering, Applied AI, Research, and Platform teams to solve problems across the interface and underlying agent behavior.
- Turn broad product opportunities into focused releases, testing the most important assumptions early and using customer feedback and usage data to guide investment.
- Keep the experience simple as Harvey’s capabilities expand, making deliberate decisions about what to surface, what to automate, and where users need control.
WHAT YOU HAVE
- 7+ years of product management experience building user-facing products, ideally in consumer, prosumer, or product-led B2B environments.
- Experience making complex workflows intuitive, with examples of how you simplified an experience while preserving the capabilities users needed.
- Experience owning problems that span the user interface and underlying systems. You work with engineers to determine whether a problem requires a better interaction, a change in system behavior, or both.
- A track record of turning ambitious ideas into useful early releases, validating with users, and making clear decisions to expand, change direction, or stop.
- Evidence that you can learn an unfamiliar technical domain and take ownership of product decisions within it. Experience with AI or LLM-powered products is a plus
COMPENSATION
$213,600 - $300,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
At Harvey, we’re transforming how legal and professional services operate end to end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done. Our Agents team sits at the center of this mission, shaping the core experience through which users interact with Harvey and turn AI capabilities into useful, trustworthy work.
We’re looking for a Product Manager to help drive our core product experience, defining how users create, refine, and verify work with Harvey. Generating an answer or document is only part of the challenge. Users need to understand its sources, evaluate its accuracy, and shape it into something they can use. You’ll own a key piece of that experience, connecting what users see and do with the underlying agent capabilities that power it.
The opportunity spans problems like making generated documents easier to edit, helping users check supporting evidence without losing their place, and ensuring outputs follow the structure and format their work requires. You’ll bring strong product judgment and systems thinking to these challenges, partnering closely with engineering and design to make complex capabilities feel intuitive.
We move with urgency, bias toward simplicity, and expect our product leaders to stay close to the details. If you’re energized by ownership, decisive execution, and solving real user problems, we’d love to hear from you.
WHAT YOU'LL DO
- Own the strategy, roadmap, and execution for a core area of Harvey’s agent experience, taking problems from discovery through launch and iteration.
- Build experiences that help users edit, refine, and verify AI-generated work, making it easy to inspect supporting evidence and identify what needs closer review.
- Partner with Design, Product Engineering, Applied AI, Research, and Platform teams to solve problems across the interface and underlying agent behavior.
- Turn broad product opportunities into focused releases, testing the most important assumptions early and using customer feedback and usage data to guide investment.
- Keep the experience simple as Harvey’s capabilities expand, making deliberate decisions about what to surface, what to automate, and where users need control.
WHAT YOU HAVE
- 7+ years of product management experience building user-facing products, ideally in consumer, prosumer, or product-led B2B environments.
- Experience making complex workflows intuitive, with examples of how you simplified an experience while preserving the capabilities users needed.
- Experience owning problems that span the user interface and underlying systems. You work with engineers to determine whether a problem requires a better interaction, a change in system behavior, or both.
- A track record of turning ambitious ideas into useful early releases, validating with users, and making clear decisions to expand, change direction, or stop.
- Evidence that you can learn an unfamiliar technical domain and take ownership of product decisions within it. Experience with AI or LLM-powered products is a plus
COMPENSATION
$213,600 - $300,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco, CA; Seattle, WA; San Diego, CA; Los Angeles, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
We’re hiring a results-driven account manager to own and accelerate the adoption, retention and growth of our customers. As a critical member of our post-sale team, you will be the primary commercial point of contact for a key segment of our customers. You will act as a trusted commercial advisor, focused on building lasting partnerships, ensuring customers realize the full value of LangChain, and driving usage, renewal and expansion of their investment. Your success will be directly measured by your impact on customer retention and net revenue retention.
WHAT YOU'LL DO
- Manage the entire customer lifecycle post signature for a portfolio of commercial customers, from adoption to contract execution, ensuring high retention rates.
- Develop and maintain a rolling forecast of your portfolio and consistently meet or exceed quarterly and annual renewal and net retention targets.
- Proactively identify and mitigate churn risk by understanding customer health, monitoring product usage, and addressing commercial obstacles.
- Uncover and execute on expansion opportunities by understanding customer needs, aligning them with new features and products, and articulating the incremental value.
- Build and nurture lasting relationships with key stakeholders, from technical users to economic buyers.
- Act as the voice of the customer, synthesizing feedback on value, product gaps, and business outcomes to inform the product roadmap and collaborate with Product and Engineering teams.
- Partner closely with Sales, GTM Engineering, and RevOps teams to present a unified post-sale experience and ensure a seamless customer journey.
- Lead commercial negotiations, structure renewal contracts, and manage quoting and procurement processes to ensure favorable terms for both the customer and LangChain.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS.
- A proven track record of success in meeting and exceeding retention and expansion quotas (e.g., Gross Renewal Rate, Net Revenue Retention).
- Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles.
- Strong technical aptitude and the ability to understand and articulate the value of complex technical products. Familiarity with the modern AI/LLM stack is a significant plus.
- Exceptional communication and presentation skills, with the ability to build rapport and convey value to diverse audiences, from technical users to executive decision-makers.
- A deep empathy for the customer's business objectives and a passion for helping them achieve their goals through our platform.
- Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting.
- Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment.
(PREFERRED)
- Direct experience at a high-growth, developer-first, or AI/ML infrastructure company.
- Experience managing renewals in a consumption or usage-based pricing model.
Location: US West Coast
Compensation:
- $230K OTE + equity
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: United States; United Kingdom; Spain; Germany; The Netherlands
Workplace: Remote
ClickHouse is focused on growing a vibrant user community and becoming a Cloud-first
company. We are looking for a Product Manager experienced in developing security features for ClickHouse. This is an exciting opportunity to work with a popular open-source project to extend
and deepen its core capabilities and to develop cloud-native extensions that delight developers
and data analysts across many use cases and market segments. If you are a doer with a “can
do” mentality and a bias for action, we would love to hear from you.
WHAT YOU WILL BE DOING:
- Understand the real-time analytics and cloud database markets, competition, and technology trends in depth
- Engage with the ClickHouse open-source user community and ClickHouse Cloud customers to understand current and aspirational use cases for ClickHouse core database
- Distill and prioritize feature requests and issues into clear priorities for net-new capabilities and improvements
- Work with engineering teams to scope and refine approaches to solving customer problems, both in the core database and in ClickHouse Cloud offerings
- Set clear measurable goals around customer success, and use data-driven approaches to ensure new capabilities meet customer needs
- Stay up-to-date on the state of the market and competitive landscape to identify needed features and areas of improvement for ClickHouse that align with the roadmap and general requests received by our community and customers
- Work with partners to grow ClickHouse awareness and visibility
WHAT YOU BRING ALONG:
- Proven experience with database security principles and best practices
- Knowledgeable and passionate about data engineering markets - data warehousing, data analytics, security, and observability
- Strong vision around where these markets are headed, and what it takes to become a leader in this space
- Previous experience with ClickHouse or a highly related OLAP technology at a deeply technical level
- Previous experience with open-source projects, ideally as a product manager
- Passionate about building enterprise capabilities that are powerful yet easy to use
- Excellent written and verbal communication skills
- Ability to influence multiple stakeholders without direct authority
- Comfortable working with ambiguity and evolving based on business needs
- Ability and desire to work with customers or community members, providing technical guidance and support during their POC.
BONUS POINTS FOR:
- Previous contributions to open-source projects
- Engineering experience, ideally around distributed/cloud systems in C++
- Experience effectively working remotely in a global, distributed organization
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Partner Account Manager for AI-Native and Boutique SI Partners at Anthropic, you will own the relationship with a portfolio of our key AI-native and boutique systems integrator partners. These are the specialist services firms enterprises turn to when they want to design, build, and deploy production-grade AI with Claude, and they are among the fastest-moving partners in our ecosystem. Your job is to turn each of those relationships into a growing joint business: a shared plan, a healthy pipeline, and customers in production.
This is a commercial role first. You will build joint business plans with partner leadership, work with your partners' sales teams on live opportunities, team up with Anthropic's Partner Sales team to bring those partners into the right accounts, and keep a clear, accurate view of how each partner is performing. You will work closely with our Partner Sales, Partner Programs, Partner Support, Partner Activations, and Partner Success teams so your partners get the full value of what Anthropic offers, and you will bring what you hear from partners back to those teams.
This role reports to the Head of Boutique & AI-Native SIs and works closely with sales, product, and applied AI teams to make sure our SI partners are equipped to win and deliver transformative AI solutions for their clients.
Responsibilities
Partner Development and Go-to-Market
Own and manage relationships with a portfolio of key AI-native and boutique SI partners, from practitioners through to founders and executive leadership
Develop and execute joint go-to-market strategies that drive partner-sourced and partner-influenced pipeline
Lead partner business planning, including setting mutual goals, identifying target accounts, and defining success metrics
Work directly with your partners' sales teams to identify opportunities and support deal progression
Partner closely with Anthropic's Partner Sales team, who lead introductions and co-sell with our account executives and account teams, so your partners are positioned on the right accounts and opportunities
Run a regular operating cadence with each partner, including business reviews against the joint plan
Cross-Functional Partnership
Work hand in hand with Partner Sales as your primary go-to-market counterpart. You own the partner relationship and the joint business plan; Partner Sales works with Anthropic's sales leaders, account executives, and solutions architects to bring your partners into deals at the right time with clear roles, and owns co-sell execution and the partner-linked pipeline and forecast
Work side by side with Partner Success Leads on the partners you share. You own the overall partner relationship and the commercial plan; the Partner Success Lead owns each customer engagement from partner match to completed outcome, including delivery quality and the customer's Claude usage
Build executive-level trust with each partner's practice and delivery leadership together with Partner Success, so that when an engagement needs the partner to restaff, escalate, or invest, the ask is taken seriously
Align with Partner Success on how each partner's Claude practice is growing, including certified bench depth, a repeatable offering in a chosen industry lane, and published customer stories, and carry that into the joint business plan and go-to-market
Bring the commercial view to the quarterly practice reviews Partner Success runs with each partner, so the partner hears one set of joint goals across pipeline, completed engagements, customer adoption, and certified practitioners
Keep the handoffs clean: with Partner Sales when a partner deal closes, and with Partner Success when an engagement is matched to one of your partners, so both teams have what you know about the partner's strengths, capacity, and proof points
Work with Partner Programs to help your partners understand and progress through Claude Partner Network tiers, requirements, and benefits
Work with Partner Activations to bring your partners into the customer engagements where they can have the most impact
Work with Partner Support to get partner questions and issues resolved quickly, and to spot patterns worth fixing at the source
Work with Partner Enablement so partners have the training, certification pathways, and technical resources they need to build and deliver with Claude
Serve as the voice of your partners inside Anthropic, informing program, enablement, and product priorities
Partner Operations and Performance Tracking
Maintain accurate tracking of partner-sourced and partner-influenced revenue using our existing systems, tools, and processes, including deal registration and CRM discipline
Keep partner performance dashboards and reporting current, and use them to run partner reviews and internal updates
Follow our standard operating procedures for partner activities, and help keep them documented and up to date
Maintain partner data integrity and consistent measurement across your portfolio
Track KPIs for each partner and for the overall health of your portfolio
Assess partner contribution, engagement, and growth potential using established frameworks, and recommend where Anthropic should invest
Track and report the return on partner investments such as funding and enablement, and give Partner Success your recommendation on funding requests from your partners
Identify opportunities to improve how we work with partners and bring them to the teams that own those programs
You may be a good fit if you have
5+ years of experience in partner development, channel management, or partner management
Demonstrated success driving revenue through partners, with pipeline and bookings results you can point to
Experience working with systems integrators, consulting firms, or similar enterprise-focused services partners
Strong business acumen, with the ability to support deal progression and navigate complex partner relationships
A commercial orientation: you are a business driver first and a relationship manager second, and you are comfortable asking a partner to invest in its own capability
Strong analytical skills, with experience tracking KPIs, working from dashboards, and using data to decide where to spend your time
Outstanding communication and relationship-building skills at all levels, from partner practitioners to founders and executives
A track record of working well across functions to get things done for partners without owning every team involved
Experience with CRM systems and partner relationship management tools
Comfort with ambiguity and a fast-changing environment
Low ego, high curiosity, and a habit of making the people around you better
Willingness to travel to support partner relationships and joint customer engagements
Strong candidates may also have
Experience in AI, cloud platforms, or other high-growth technology categories where partner enablement and technical differentiation are critical
A background working at or with AI-native services firms, boutique consultancies, or systems integrators
An understanding of how boutique services firms run, including how they staff, price, and fund a new practice
An understanding of enterprise sales cycles and how partners influence complex, multi-stakeholder deals
Hands-on familiarity with Claude, Claude Code, and how enterprises build and deploy LLM applications
Experience at a high-growth company where the program was still being built
Passion for AI and an understanding of how enterprises are adopting AI technologies
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$215,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Strava New York
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
ABOUT THIS ROLE
Strava's Brand & Social team sets and drives the brand marketing strategy behind Strava's growth, from campaign strategy and creative production to social and partnerships. We've built our approach around a simple thesis: consistency compounds, and disciplined investment in brand awareness pays off in measurable acquisition efficiency. Heading into 2027, that means a flagship brand platform launch and a portfolio of high-stakes go-to-market moments that need dedicated, senior ownership.
As Senior Brand Marketing Manager, you'll own our flagship brand campaigns end-to-end, from brief through execution and measurement, spanning paid media, organic social, influencer marketing, and partnerships. You'll partner closely with Product Marketing, who lead our go-to-market launches, to keep brand work and launch timing moving in lockstep, and with Athlete & Community Partnerships (ACP) to bring brand strategy into athlete, creator, and community programs and amplify what they source. Rather than managing social channels day to day, you'll brief and direct our external social and creative partners. You'll also help carry our brand platform build forward as it moves toward launch, and take ownership of major campaigns currently sitting with our Director of Brand & Social, freeing up capacity for higher-level strategy.
We follow a flexible hybrid model that translates to more than half of your time on-site in our New York City office, three days per week.
WHAT YOU'LL DO
- Own our flagship brand campaigns end-to-end, from brief through execution and measurement, in close partnership with Product Marketing, who lead go-to-market launches
- Write and drive campaign briefs that translate brand strategy into integrated, multi-channel executions across paid media, organic social, influencer marketing, and partnerships
- Partner with Athlete & Community Partnerships (ACP) to bring brand strategy into athlete, creator, and community programs, and amplify ACP-sourced content across paid and organic channels
- Brief and direct external social and creative partners on organic execution, rather than managing channels directly
- Contribute to our brand platform build as it moves toward launch
- Bring data and analytical rigor to campaign planning and post-mortems, using performance and brand health data to inform investment decisions
- Take ownership of select flagship campaigns currently held by the Director of Brand & Social, freeing up capacity for platform and portfolio-level strategy
- Report on campaign performance and brand impact to marketing leadership
WHAT YOU'LL BRING TO THE TEAM
- Substantial experience in brand or integrated marketing, with ownership of campaign strategy from brief through execution at a flagship or portfolio level
- Comfort partnering closely with product marketing and other cross-functional teams on go-to-market timing, without owning launch mechanics yourself
- Working knowledge of both paid media planning and organic growth tactics, including social, influencer marketing, and partnership marketing
- Strong analytical instincts; you're comfortable working with performance and brand health data to make and defend investment decisions
- A creative eye and comfort directing external agency, creator, and production partners
- Excellent written communication; you can write a brief that gives creative, media, and partnership teams real direction
- Experience partnering with community, partnerships, or athlete/creator relations functions is a strong plus
For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: Connecticut_Remote; New York_Remote
What you'll do
Build and maintain strong client relationships by serving as the primary point of contact and trusted advisor for all client communication, support, and strategic partnership needs
Lead recurring client meetings, manage follow-up actions, and proactively identify opportunities to improve client satisfaction, retention, and account growth
Develop long-term client partnerships that deliver operational and financial value while identifying opportunities to optimize, retain, and expand business within existing accounts
Collaborate cross-functionally with Operations, Product, Finance, IT, and other internal teams to resolve service delivery issues, support contractual obligations, and ensure successful client outcomes
Maintain a strong understanding of product configurations, system functionality, and cross-service workflows in order to effectively support clients and troubleshoot issues
Oversee client onboarding, implementations, project execution, software releases, and UAT activities to ensure requirements are met and changes are successfully deployed
Monitor client performance, analyze operational and financial data, identify trends or anomalies, and communicate risks, recommendations, and resolutions to internal and external stakeholders
Support client account health through oversight of reporting, account reconciliation, invoice accuracy, overdue revenue recovery, and monthly settlement deliverables
Educate and guide clients on product capabilities, operational processes, and industry best practices to drive adoption and long-term success
Manage multiple priorities in a fast-paced environment while demonstrating strong organizational skills, critical thinking, communication, and problem-solving abilities
Maintain knowledge of applicable legislation, regulatory requirements, and client contracts to support compliance and operational success
Willingness and ability to travel up to 30–50% as needed for client meetings, onsite support, implementations, industry conferences, and relationship management activities.
What we're looking for
Bachelor's degree preferred, or an equivalent combination of education, training and experience is required.
3-5 years' experience in a client-facing environment, account management or similar role.
Experience working with government agencies, municipalities, public sector clients, or regulated industries strongly preferred
Strong understanding of customer contracts, compliance requirements, and applicable legislation within a client service environment preferred
Demonstrated ability to build trusted client relationships, drive client satisfaction and retention, and identify opportunities for account growth and operational improvement
Proven ability to manage escalated client concerns, navigate difficult conversations, and drive issue resolution with professionalism, urgency, and sound judgment
Ability to successfully guide clients through operational and system-related changes, including implementations, process improvements, software enhancements, and transitions
Strong analytical, organizational, and problem-solving skills with the ability to assess complex situations, interpret data, identify risks, and develop effective solutions
Excellent verbal and written communication skills with the ability to effectively communicate across all levels of internal and external stakeholders, including executive leadership and government representatives
Experience gathering, documenting, and communicating business and client requirements to cross-functional internal teams
Ability to manage multiple priorities, adapt to shifting business needs, and maintain accountability in a fast-paced environment
Self-motivated and action-oriented with the ability to work independently while also collaborating effectively within cross-functional teams
Strong technical aptitude with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with CRM or client management platforms preferred
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice(opens in new window)
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Madrid, Spain
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ГибридseniorSan Francisco, California; Design a coverage model that works across time zones, including on-call and escalation paths; Managed a team spread across multiple time zones
seniorUnited States - Remote
ГибридNew York
ГибридSan Francisco
ОфисSan Francisco, CA; Seattle, WA; San Diego, CA; Los Angeles, CA
УдалённоUnited States; United Kingdom; Spain; Germany; The Netherlands
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